Company registration number: 4361560 Charity registration number., 1092539 Citizens Advice West Oxfordshire (A company limited by guarantee) Annual Report and Flnancial Ststements for the Year Ended 31 March 2025 Just Audit & Assurance Ltd 37 Market Square Witney Oxfordshire OX28 6RE
Cltlzens Advlce West Oxfordshlre Contents Reference and Administralive Details 1to2 Trustees, Report 3to7 Independent Examiner's Report 8t09 Statement of Financial Activities 10t011 Balan Sheet 12 Notes to the Financial Statements 13to22
Citizens Advice West Oxfordshire Reference and Administrative Detalls Trustees .' Suzl Coul, Chair {resign8d 1 Aprfl 2025) Mlke Alexander (resigned 15 August 2024) Mark Beer Paul Currah (resigned 22 October 2024) Gordon Graylish (resigned 9 July 2025) Charlle Maynard {reslgned 15 August 2024) Christine Murphy. Treasurer Gary Nicholls David Whalley Monica Wilson David Betts (appointed 27 March 2025) Alan Amfeld (appointed 27 March 2025) Denlse Haylor (appointed 27 March 2025) Madeline Laxton (appointed 27 March 2025 and resigned 30 May 2025) Philip Baker {appointed 27 March 2025> lain Lappin-smith (appointed 27 March 2025) Charity Reglstration Numbor 1092539 Company Registratlon Number 4361560 The tharlty is incorporated in England and Wales. The Old Print House Marlborough Lane Witney Oxon OX28 6DY R•glstered Office Citizens Advice West Oxfordshire operates from Iwo premises in Witn8y and a number of outreach lo¢atbns across West Oxfordshlre. The Old Print House. Marlborough Lane. Witney is the main admlnlstrative office and from which the Chlef Officer. Teresa Archer. takes responsibility for the day to day running of the organisatlon. Page 1
Citizens Advice West Oxfordshire Reference and Administrative Details Independent Examiner Just Audit & Assurance Ltd 37 Market Square Witney Oxfordshlre OX28 6RE Bankers Barclays Bank 30 Market Square Witney Oxon OX28 6BJ Page 2
Citizens Advlce West Oxfordshire Trustees. Report The trustees, who are directors for the purposes of company law. present the annual report together with the financial statements and auditors, report of the charitable company for the year ended 31 March 2025. Objectives and a¢tivitles Objects and aims The diarity's objects ('Objects') are specifically: to promote any charitable purpose for the public benefit by the advancement of education, the protedion and preservation of health and the relief of poverty. sickness and distress in particular. but without limitation, for the benefit of the community in West Oxfordshire and surrounding areas. The Citizens Advice service provides free. independent, confidential and impartial advice to everyone on their rights and responsibilities. It values diversity. promotes equality and challenges discrimination. The service alms: To provide th8 advice people need for the problems they face To improve the policies and practices that affect people's Itves. The charfWs aims are to: dellver an efftcient service wlthln the funds deemed by the Board to be avallable for the year and whlch meets the perceived needs of West Oxfordshire • seek a very high cllent satlsfaction rating and a strong perfomiance in the Citizens Advlce audlts, whidi take place every three years, and cover Compliance with Citizens Advice procedures and quallty of advice 8Xtend the core servlce to provlde speclalist advlce and case work In areas which address percelved local needs e.g.: pensions, rural problems, debt, etc. and whose fundlng contributes to CAWO'S overheads devote particular attention to the learning and development of staff and volunteers structure the Trustee Board so that its members provide a range of skills which assist in the charitys efficient P8rformancg and development. These skills comprise: human resource management. finance, law, business, information technology, wblicty and media. planning. health & safety and fund raising. develop an effective fund-raising ability within the charity so that essential capital projects may be undertaken which ensure that the charity can have adequate accommodation and modern office equipment. • Identify, research and act upon local issues and contribute towards Citizens Advice national research and campaigns Page 3
Citizens Advice West Oxfordshire Trustees. Report Public bonefit The trustees confirm Ihat they have complied with the requirements of section 17 of the Charities Act 2011 to have due regard to the public benefit guidance published by the Charity Commission for England and Wales. Our objective is to provide free advice for all and to help improve social policies. This report, particularly the Achievements and Performance recorded in the Impact Report 202415. amply demonstrates the very real difference we make lo the lives of the people of West Oxfordshire. We believe that our activities help toward achieving the following public benefits: the prevention or relief of poverty the advancement of citizenship or community development • the advancement of human rights, conflict resolution or reconciliation. the promotion of racial harmony and equality and diversity • the relief of those In need by reason of financial or soGial hardship. age. gender. sexuality. ethnicity, religion, ill-health. disabllity. or other disadvantag8. Structure. governance and management Nature of goveming document Citizens Advic8 West Oxfordshire ("CAWO°) is a company limlted by guarantee and a registered charity governed by its memorandum and articles of sssoclatlon. It also alms to comply with the principles laid down by the Natlonal Assoc4ation of Citizens Advi Bureaux. The directors of the charity, vtho are appointed by the mernbers in general meeting, nominated by member organisations or ctropted by the Trustee Board. are its trustees for the purF)oses of charity law and throughout this report are collectively referred to as the trustees. Recrultm•nt and appolntment of trustees The directors of the company are also charity trustees for the purposes of charity law. They are elected at an annual general meeting and serve for a three-year period after which they may bo reolected. New Trustees are recruited mainly from applicants volunteering through REACH or other more local connections and personal recommendations. Candidates are interviewed by the Chair and one other trustee following an infomiation meeting with the Chief Officer. If acceptsble. the candidate then attends a Trustee Board Meeting as an observer and is encouraged to speak on the issues under examination. At the end of the meeting the trustees vote on vthether or not to appoint the candidate. CAWO'S articles provide for West Oxfordshire District Council to appoint a member to the Board with voting right in recognition of their key role as one of CAWO'S major funders, The WODC member is not required to be a Trustee. Page 4
Cltizens Advice West Oxfordshire Trustees. Report Inductlon and trainlng of trustees New Trustees receive localised induction inthouse from the Chair. the Chief Officer and the Leaming and Development Officer. Trustees are given electronic access to all policies and procedures, including information detailing their responsibilities which includes all important governance documents. After this. new trustees are encouraged to attend structured training provided by the national organisation Citizens Advice around Citizens Advice policies and procedures and the responsibilities of trustees, as well as a range of online courses relating to trustees. Organlsatlonal structure The Trustee Board meets a minimum of four times a year and is supported by sub committees for: • People and Finance GovemanGe Building, Systems and Infrastructur8 Communications. Marketing and Fundraising which also aim to meet quarterly. BeTreen rneetlngs th8 Chief Offlcer. who is responslble for ensuring that CAWO delivers th8 services specified and that the key performanc8 indicators and the requirements of fvnders are met, consults with the Chalr and Trustee Board members responsibl8 for finance. information teGhnology, health and safety, publicity and media, legal and soclal policy as appropriat8 to ensure the continued smooth running of the organisation. Whllst this organlsatlon Is independent and self-managed many pollcles and procedures are laid down by Citizens Advice nationally, partlcularly to ensure that advice given is of the highest posslble quality. Audits are carried out by them to ensure that relevant standards are belng met. Oryanlsatlonal Merger On 1 April 2025. Citizens Advice Oxford (Ctty) and Oxfordshire South & Vale Citizens Advice merged into Citizens Advice West Oxfordshire (CAWO) as a going concern to preserve financial history and maintain stability. The merger was undertaken to strengthen Servi delNery. improve operational resilience, and ensure long-term sustainability across the region. All assets, liabilities, and operations of Citizens Advice Oxft)rd (City) and Oxfordshire South & Vale Citizens Advice were transferred to CAWO. The newly merged organisation wlll continue to operate as CAWO until it formally changes Its name to cItizer Advi Oxfordshire and updates its memorandum and articles of association in due course. The trustees conflnn that the merger was carri8d out in accordance with Charlty Commission guidance and that the charilable objectives of Cltlzens Advice West Oxfordshir8 will contlnue to be delivered under the new structure. Further financial details of the merger are dlsclosed in Note 15 to the financial ststements. Page 5
Citizens Advice West Oxfordshire Trusteos. Report Relationships with related parties Chrlstlne Murphy Christin8 Murphy is a trust88 board member of CitiZ8ns Advice Oxfordshir8 Major risks and management of those risks Risk Management Trustees have worked on 8 Corporate Rlsk Management exerdse. A rlsk management strategy and risk register were agreed by the Trustee Board. The Trustees recognlse that any major rlsks to whlch to whlch the charity is exposed need to be reviewed and systems put in place to mitlgate those risks. To that end we ar8 continually monitoring and managing our risk, reviewing the corporat8 risk register and ensuring action plans are in place to mitigate ihe key risks. Included In external risks is that of the loss of funding. The effects of this have been minimised by the procedures in place, which have resulted in funding being secured from a variety of sources. The charity continues to seek to diversify its funding sources. Intemal risks are minimised by the implementatlon of procedures for authorisation of all transactions and projects and to ensure consistent quality of delivery for all operational aspects of the charitable company. Thes8 procedures ar8 periodically r8vi8wed to ensure that they still meet the needs of Ihe Charity. Statement of trustees, responsibilities The trust88s (who ar8 also th8 directors of Citiz8ns Advice West Oxfordshire for th8 purposes of company law) are responsible for preparing the trustees, report and the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting PractlC8), including FRS 102 "Th8 Financial R8POrting Standard applicabl8 in th8 UK and Republic of Ireland" Company law requires the trustees to prepare financial statements for each financial year. Under company law the trustees must not approve the finandal statements unless they are satlsfled that they give a true and fair view of the state of affairs of the charitable company and of the incoming resources and application of resourc88, including its incom8 and expenditure, of th8 charitable company for that period. In preparing these financial ststements, the trustees are required to.. select suitsble accounting policies and apply them consistently observe the methods and principles in the Charitles SORP: make judgements and estimates that are reasonable and prudent. stste whether applicable accounting stsndards, Comprislng FRS 102 have been followed. subject to any materlal departures disclosed and explained In the finandal statements., and prepare the financial statements on the golng concem basls unless It Is Inappropdate to presume that the charitable company will continue in business. Page 6
Citizens Advice West Oxfordshire Trustees. Report The trustees are responslble for keeping proper accounting records that can disclose with reasonable acwracy at any time the financial position of the charitable company and enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charitable company and hence for taking reasonabl8 steps for the preventlon and detecllon of fraud and other Irregularrties. The trustees are responsible for th8 maintenance and Integrity of the corporate and financial infonnation included on the charitable companvs website. Legislation goveming the preparation and dissemination of financial statem8nts may differ from legislation in other jurisdictions. Reappolntment of Independent Examlner The trustees wish to record thelr thanks to the independent examiner for their work during the financial year endlng 31 March 2025. Due to th8 increased slze of the newly fomied entity, Cltlzens Advice Oxfordshire wlll require the appolntment of an auditor to oversee Its financial reporting from 1 Aprfl 2025. The auditor will be appointed followlng the Annual General Meetlng on 15 October 2025. The annual report was approved by the trust8es of the Charlty on 15 October 2025 and signed on behalf by. Christine Murphy Trustee Page 7
citlzens Advlce West Oxfordshire Independent Examinerfs Report to tha trustees of Citizens Advice West Oxfordshlre (Yhe Company.) I report to the charity trustees on my examinatlon of the accounts of the Company for the year ended 31 March 2025. Responslbilities and basls of report As the charty's trustees of the Company (and also its dlrectors for the purposes of company law) you are responsible for the preparation of the accounts in accordance with the requirements of the Companies Act 20( ('the 2006 Act'>. Having salisfied myself that the accounts of Ihe Company are not requlred to be audlted under Part 16 of the 2006 Act and are eligib18 for independent examination. I report in respect of my examination of your charitls accounts as carried out under section 145 of the Charities Act 2011 ('the 2011 Act,). In carrying out my examination I have followed the Dlrectlons glven by the Charity Commission under section 145(5)(b) of the 2011 Act. Independent examiner's stktèmant Since the Companls gross incom8 exceeded £250.000 your examiner must be a member of a body listed in section 145 of the 2011 Act. I confinn that l am qualffied to undertake the examination because I am a member of , which is one of the listed bodles. I have completed my examination. I confirm that no matters have come to my attention in connection with the examlnatlon glvlng me cause to believe: 1. accounting records were not kept in respact of Citizens Advice West Oxfordshire as required by section 386 of the 2006 Act., or 2. the accounts do not accord with those records. or 3. the accounts do not comply with th8 accounting requirements of sectlon 396 of the 2006 Act other than any requirement that the accounts give a 'true and fair view, which is not a matter consider8d as part of an independent examSnatlon: or 4. the accounts have not been prepared in accordance wlth the methods and principles of the ststement of R8comm8nded Practice for accountlng and reporting by charities applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicab18 in the UK and Republlc of Ireland (FRS 102). I have no concems and have come across no other matters in connection with the examination to which attention should be drawn in this report In order to enable 8 proper understanding of the accounts to be reached. Page 8
Citizens Advice West Oxfordshire Independent Examinerfs Report to the trustees of Citizens Advlce West Oxfordshire (Yhe CompanY) ust Audit & Assurance Ltd 37 Market Square Witney Oxfordshire OX28 6RE 16 October 2025 Page 9
Citizens Advice West Oxfordshire Statement of Flnancial Activltles for the Year Ended 31 March 2025 (Including Income and Expenditure Account and Statement of Total Recognised Gains and Losses) Unrestricted fund$ Restrlcted funds Tolal 2025 Nole Income from.. Donations and Charitable Activities Investment income 240,562 4,788 561,431 801,993 4,788 Total income 245.350 561.431 806,781 Expenditure on: Charitable activities Support Costs 401,791 150,212 416,928 150,213 818,719 Total expendrture Net expenditure Transfers beeen funds 251,579 567,141 818,720 (6,229) 5,710 {5.710) 5.710 (11.939) Net movement in funds (11,939) (11.939) Reconclllatlon of funds Total funds brought forward 300.982 300,982 Total funds carried forward 14 289.043 289,043 The notes on pages 13 to 22 fom an integral part of these financlal statements. Page 10
Citizens Advlce West Oxfordshire statement of Financial Activities for the Year Ended 31 March 2025 (Including Income and Expenditure Account and Statement of Total Recognised Gains and Losses) Prlor Ye come and enditure unt Unr•strl¢ted funds Restricted funds Total 2024 Not• Income from: Donations and Charitable Activitl8S Investment incom8 Other income 247.059 1.526 3,551 519.586 766.645 1.526 3,551 Total income 252.138 519,586 771.722 Expendlture on: Charitsble actlvities Support Costs 370.974 139,123) 231,851 380.900 139,123 751.874 Total expenditure Net incomel(exp8nditure) Transfers between funds 520,023 751,874 20.285 (437) (437) 437 19,848 Net movement in funds 19,848 19.848 Roconclllatlon of funds Total funds brought forward Total funds carried forward 281.134 281.134 14 300,982 300,982 All of the charity's activities derive from continuing operations during the above Iwo periods. The notes on pages 13 to 22 fomi an integral part of these flnancial statements. Page11
citlzens Advlce West Oxfordshlr8 {Registratlon number: 4361560) Balance Sheet as at 31 March 2025 2025 2024 Note Current assets Debtors Cash at bank and In hand 126,362 331,014 53.181 342.635 457.376 395,816 Creditors: Amounts falling due within one year 10 (168.333 289.043 (94,834) 300.982 Net assets Funds of tho charity: Unrestrlcted Income funds Unrestricted funds Other reseNes 162,043 127.000 173,982 127,000 Total unrestricted funds 289.043 300,982 Total funds 14 289,043 300,982 For Ihe financial year ending 31 March 2025 the tharity was entitled to exemptlon from audlt under section 477 of the Companies Act 2006 relating to small companies. Directors, Sponsibl1111es. The members have not required the charity to obtsin an audit of its accounts for the year in question in accordance with section 476- and The directors aGknowledge their responsibilities for complying with the requirements of the Act with re8P8Ct to acuunting records and the preparation of accounts. The financial statements on pages 10 to 22 were approved by the twstees, and authorised for issue on 15 October 2025 and signed on their behalf by.. Christine Murphy Trustee The notes on pages 13 to 22 form an integral part of these financaal statements. Page 12
Citizens Advice West Oxfordshire Notes to the Financial Statements for the Year Ended 31 March 2025 1 Charity status The charity is limited by guarantee, incorporated in England and Wales. and consequently does not have share capital. Each of the trustees is liable to conlribute an amount not exceeding £1 towards the assets of the charity in the event of liquidation. The address of its registered office is: The Old Print House Marlborough Lane Witney Oxon OX28 6DY These financial statements Were authorised for issue by the trustees on 15 October 2025. 2 Aceountlng policies Summary of significant accountlng pollcles and key accountlng estimates The principal accounting pollcles applied in the preparation of these financial statements are set out below. These polici8s have been conslstently applied to all the years presented, unless OtheiSe stated. Stalement of compliance The financial stat8ments have been prepared in a¢cord8nc8 With Accounting and ReportSng by Charities: statement of Recommended Practice {applicable to charlties preparlng their accounts In accordance wlth the Financial Reporting Standard applicable in the UK and Republlc of Ir8land (FRS 102)) (issued in October 2019) - (Charities SORP (FRS 102)), the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) and the Companies Act 2006. Basis of preparation Citizens Advice West Oxfordshire meets the definitlon of a public benefit entity under FRS 102. Assets and liabilities are initially recognised at historical cost or transaction value unless otherwise stated in the relevant accounting policy notes. Going concern The trustees consider that there are no material uncertainties about the charity's ability to continue as a going concern nor any significant aaS of uncertainty that affect the carrying value of assets held by the charity as at 31 March 2025. On 1 April 2025, Cltizens Advi West Oxfordshire merged with Citizens Advice Oxford (Cty) and Oxfordshire South & Vale Citizens Advice to fom a new entity, Citizens Advi Oxfordshire. The trustees have assessed the implications of this merger and are satisfied that the charity's operations and obligations have been appropriately transferr8d, and that th8 golng concern basis remains appropriate for the preparation of these financial statements. Page 13
Citizens Advice West Oxfordshira Notes to the Financlal Stataments for the Year Ended 31 March 2025 Income All income is recognised once the charlty has entitlement to the income, it is probable that the income will be recelved and the amount of the income receivable can be measured reliably. Grants receivable Grants are recogni5ed when the charity has an entitlement to the funds and any conditions linked to the grants have been met. Where performance conditions are attached to the grant and are yet to be met. the income is recognised as a liability and included on the balance sheet as deferred income to be released. Charitable activities Donations Donations are recognised when the charity ha5 been notified in writing of both the amount and settlement date. In the event that a donation is subject to conditions that require a level of performance by the charity before the charity is entitled to the ftjnds. the income is deferred and not recognis8d until either those conditions are fully met, or the fulfilment of those conditions is wholly within the control of the charity and it is probable that these conditions will be fulfilled in the reporting period. Contracts Contracts are recognised based on Ihe acmial model and are measured at th8 fair value of the asset received or receivable. Contracts are classIfd as relating either to revenue or to assets. Contracts relating to revenue are recognised in income over the period in which the related costs are recognised. Contracts relating to assets are recognlsed over the expected useful life of the asset. Where part of a contract relating to an asset is deferred, it is recognised as deferred income. Expenditure All expenditu is recognised once there is a legal or constructive obligation to that expenditure, it is probable settlement is required and the amount can be measured reliably. All costs are alloGated to the applicable expendilure heading that aggregate similar costs to that category. Where costs cannot be directly attributed to particular headings they have been allocatgj on a basis consistent with the use of resources, with central staff costs allocated on the basis of time spent, and depreciation charges allocated on the portion of the asset's use. Other 5UPPOrt costs are allocated based on the spread of staff LM)sts. Charitsble activities Charitable expenditure comprises those ¢osts incurred by the charity in the delivery of its activities and seNices for its beneficiaries. It includes both costs that can be allocated directly to such activities and thos8 Costs of an indirect nature necessary to SUPF)Ort them. Support costs Support costs include central functions and have been allocated to activity cost categories on a basls consistent with the use of resources, for example, allocating propety costs by floor areas, or per capita, stsff costs by the time spent and other costs by their usage. Page 14
Citizens Advice West Oxfordshire Notes to the Financlal Statements for the Year Ended 31 March 2025 Governance costs These Indude the costs attributable to the charity's compliance with constitutional and statutory requirements, including audit, strategic management and trustees meetings and reimbursed expenses. Taxation The chatity Is considered to pass the tests set out in Paragraph 1 Schedule 6 of the Finance Act 2010 and therefore it meets the definition of a charitable company for UK corporation lax purposes. Accordingly, the charity is potentially exempt from taxation in respect of income or capital gains received within categories covered by Chapter 3 Part 11 of the Corporation Tax Act 2010 or Section 256 of the Taxation of Chargeable Gains Act 1992. to the extent that such income or gains are applied exclusively to charitable purposes. Tangible fixed assets With effect from 1 April 2020 smaller items of computer and office equipment with a recommended useful lrfe of less than 3 14 years have been written off when acquired. Tangible fixed assets are stated at cost, net of deprecialion. Depreclatlon and amortlsation Depreciation is provided on tanglble fixed assets so as to write off the cosl or valuation. less any estimated resldual value, over their 8xpected useful economlc Ilfe as follows: Asset class Office equipment and furniture Computer equipment lrnprovements and adaptations to leasehold property Deproclatlon mothod and rale Straight lin8 4 years Straight line 3 years period of the lea88 Research and development Research and development expenditure is written off as incurr8d. Debtors Debtors are amounts due from contract providers and donors for services performed in the ordinary ourse of business. Debtors are recognised initially at the transaction price. They are subsequently measured at amortised cost using the effective interest method. less provision for impairment. A provision for the impairment of debtors is established when there is objective evidence that the charity will not be able to collect all amounts due according to the original temis of the receivables. Cash and cash equlvalents Cash and cash equlvalents comprise cash on hand and call deposits, and other short-tenn highly liquid investments that are readily convertible to a known amount of cash and are subject to an insigniflcant rlsk of change in value. Page 15
Citizens Advice West Oxfordshlre Notes to the Financial Statements for the Year Ended 31 March 2025 Creditors CdItorS are obligations to pay for goods or seNices that have been acquired in the ordinary course of business from suppliers. Accounts payable are dassified as Cur nt liabilities if the charity does not have an unconditional right. al the end of the reporting period. to defer settlement of the editOr for at least twelve months after the reporting date. If there is an unconditional right lo defer settlement for at least twelve months after the reporting date. they are presented as non-current liabilities. Creditors are recognised initially at the transaction price and subsequently measured at amortised cost using the effective Inte$t method. Fund structure Unrestricted income funds are general funds that are available for use at the twstees discretion in furtherance of the objectives of the charity. Deslgnated funds are Unrestrjed funds sel aside for specific purFJoses at the discretion of the twstees. Restrlcted Income funds are those donated for use in a particular area or for specific purposes. the use of which is restricted to that area or purpose. 3 Income from donatlons and charltable actfvltles Unrestrlcted funds General Reslricted funds Total funds Donations" Donations Grants. including Capltal grants: Govemment contracts and grants Contracts and grants from other agencies 46.342 46,342 449,030 112,401 449.030 306,621 194,220 Total for 2025 240,562 561,431 801,993 Total for 2024 247,059 519,586 766,645 Page 16
Citizens Advlce West Oxfordshire Notes to the Flnancial Statements for the Year Ended 31 March 2025 4 Expenditure on charilable actlvitiés Unrestricted funds General Rastrfcted funds Total 2025 Note staff costs Travel and subsistence Extemal training Rent Insurance Repairs and renewals Utllities and rates T8lephone Printlng, postage and stationery Subscriptions (inc CA membershlp fee) Cornputer support Allocated support costs Miscellaneous Govemance costs 273.616 2,186 1.514 18,444 4,096 35.601 8,775 8,564 5,919 8,265 14,665 2.632 9.614 7,900 401,791 404,863 2,064 678.479 4,250 1.514 19.869 4,096 35.601 8.775 8.564 5.919 9,293 21.471 3,356 9,632 7,900 1,425 1,028 8,806 724 18 418,928 818,719 Unrestrlcted funds General Re8trl¢ted funds Total 2024 Note staff costs Travel and subsistenc8 External trainlng Rent Insurance Repairs and renewals Utilities and rates Telephone Printing. postage and stationery Subscriptions (inc CA membership fee) Computer support Miscellaneous Govemance costs 259,166 1,345 726 19,031 5.137 17,656 6,689 9,342 5.050 7,899 30.883 5,627 2,443 373,372 2,444 632,538 3,789 726 21.631 5.137 17,721 6,669 9.342 5.114 9,068 32,044 5,652 2,443 2.600 65 1.169 1.161 25 370.974 380,900 751,874 Page 17
Citizens Advice West Oxfordshire Notss to the Financial Statements for the Year Ended 31 March 2025 S Truslees remunèration and èxpenses No trustees. nor any persons connected with them. have received any remuneration from the charity during the year. A total of £Nil in expenses were reimbursed to Nil trustees during Ihe year (2024 - one trustse for meeting room hire reimbursed £120) 6 Staff costs The aggregate payroll costs were as follows: 2025 2024 Wages and Salaries Social security costs Pension contributions 610,752 42,930 23.691 677,373 568,872 41,882 21.784 632,538 Total employer costs The monthly average number of persons (including senior management I leadership team) employed by the charity during the year expressed as full time equivalents was as follovrfs: 2025 2024 Managers Advice coordinators, training officers and project workers Administration 16 26 20 31 No employee received emoluments of more than £60.000 during the year. 7 Taxatlon The charity is a registered charity and is therefore exempt from taxation. Pag8 18
Citizens Advice West Oxfordshire Notes to the Financial Statements for the Year Ended 31 March 2025 8 Tangible fixed assets Office Leasehold equipment Improvements and furnlture Computer equlpment Total Cost At 1 April 2024 73,784 492 24.030 98,306 At 31 March 2025 73,784 492 24.030 98.306 Depreciation At 1 April 2024 73.784 492 24.030 98.306 At 31 March 2025 73.784 492 24,030 98.306 Net book value At 31 March 2025 At 31 March 2024 Included within the nat book value of land and buildings above is £Nil {2024 - £Nil) in respect of freehold land and buildings and £Nil (2024 - £Nil} in respect of leaseholds. 9 Debtors 2025 2024 Debtors Prepayments Accwed income 124,033 84 2,245 50,393 2,788 53.181 126.362 10 Creditors.. amounts falling due wlthln ono yoar 2025 2024 Creditors Other taxation and social securfty Other credltors Accruals Deferred income 12,555 11,315 2,279 7,920 134.264 5.779 9.365 8,918 5,765 65.007 168,333 94.834 Page 19
Citizens Advice West Oxfordshire Notes to the Financial Statements for tho Year Ended 31 March 2025 11 Penslon and other schemes Defined beneflt penslon schemes Oxfordshire Pension Fund The charity previously participated as an admitted body in the Oxfordshire Pension Fund (OPF). a defined benefit scheme administered by Oxfordshire County Council. An actuarial report dated 29 February 2024 confimied that, on the basis of cessation of the charity's activities. the was an excess of assets over pension liabilities attributsble to the Charity's portion of the scheme. amounting to £60.000. This marked a significant improvement from the previously reported def1t of £243.000 based on the 2017 valuation. As disclosed in the prior year accounts. the trustees transferred £243.000 from the designated Pension Reserve back to Unrestricted Funds, and the Pension Reserve was formally closed. Following a fonnal request submitted in June 2024, the charItS cessation from the Oxfordshire Pension Fund was accepted and completed during the financial year. All obligations relating to the scheme have now been discharged. and no further liabilities remain. The trustees are satisfied that the pension position has been fully resolved and that no further disclosures are required in future reporting periods. 12 Commilmonts Capltal commltments The total amount contracted for but not provided in the financial statements was £Nil (2024 - £Nil). Other financlal commltrnents Operating lease payments amounting lo £20,500 {2024: £17,000) are due in the next 1ve months. all of which is in respect of a lease for land and buildings which expires in less than two years. Following the merger of Citizens Advice West Oxfordshire into Citizens Advice Oxfordshire on 1 April 2025, responsibility for this lease and associated payrnents will transfer to the new entity. Further details of the merger are provided in Note 15. The total amount of other financial commitments not provided in the financial statements was £Nil {2024 - £Nil). Page 20
Citizens Advice West Oxfordshire Notes to the Financlal Statements for the Year Ended 31 March 2025 13 Trustaé Indemnity Insurance The charity holds a trustee indemnity insurance policy. The cost cannot be detemined as it is part of a larger combined insurance policy. 14 Funds Balance at 1 April 2024 Balance at 31 March 2025 Incomlng resources Resources expended Transfers Unrestricted funds General 173.982 245.350 (251.579) (5,710) 162,043 Designated 127.000 127.000 Total unrestrlcted fund$ 300.982 245.350 (251,579) (567,141) (5,710) 5,710 289,043 Restrlctsd funds 561,431 Total funds 31)0.982 806,781 818,720 289,043 Balance at l April 2023 Balan¢• at 31 March 2024 Incomlng resourcés Resources expended Transfers Unrestricted funds General 38,134 252.136 (231,851) 115,563 173,982 Designated Total unrestrlcted funds 243,000 116,000) 127.000 281.134 252.136 (231.851) 520,023 (437) 437 300,982 Restri¢tsd funds 519,586 Total funds 281.134 771.722 751,874 300,982 Pag8 21
Citizens Advice West Oxfordshire Notes to the Flnanclal Statements for tho Year Ended 31 March 2025 15 Non4dJusting events after the flnanclal perlod On 1 April 2025, Citizens Advice West Oxfordshire merged with Citizens Advice Oxford (City) and Oxfordshire South & Va18 Citizens Advice to form a new charitsble entity, Citizens Advice Oxfordshire. As part of the merger, all assets, liabilities, and operations of Cttlzens Advice West Oxfordshlre were transferred to the new entity. The merger was completed in accordance with the requirements of the Charities Act 2011 and relevant accounting standards. The trustees have assessed the impact of the merger and confirm that It does not affect the going concern basis of preparation for these financial statements. The new entity will continue to deliver the charitsble activities previously undertaken by Citizens Advi West Oxfordshire. Page 22