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2025-03-31-accounts

REGISTEREI D COMPANY NUMBER: 03672399 (England and Wales) REI GISTERED CHARITY NUMBER: 1092212 REPORT OF THE TRUSTEES AND FINANCIAL STATEIWIEI NTS FOR THEI YEAR ENDLD 31 MARCH 2025 FOR SMILE MEDIATION LIMITED (A COMPANY LIMITED BY GUARANT.EI E) Ainsworths Limited Charter House Stansfield Stre¢t Nelson Lancashire BB9 9XY

SMILE IVIEDIATION LIMITED (A COMPANY LIMITED BY GUARANTEE) CONTEI Nfs OF THE FINANCIAL STATEMENTS FOR THE YEAR EI NDED 31ST MARCH 2025 Page TrLlSt¢es' &inual report liidependeiit examiiier's report Stateinent of financial activities SLiminary statsineiit of financi￿ activities Balance sheet Notes to t11e financial statemeilts The following pages do not rorni part of the financial statements 14 Detail¢d stateineiit of fiiiancial activities

SMILE MEDIATION LIMrrED (A COMPANY LIMITED BY GUARANfEE) REI PORT OF THE TRUSTEES FOR THE YEAR ENDED 31ST 2025 The trustees (wlio are also directors of the charity for tlie pitrposes of tlie Coinpaiii¢s Act 2006) piEseiit their report together with the unaudited fil￿7¢1a[ stateinents of tlie charity for tlie year elided 31, March 2025, Tlie company was iiicorporated uiider tli¢ Compaiiies Act on 231d Noveinber 1998 (Company nimber 03672399). Tlie company obtained cliaritable status on 27111 May 2002 uiider t]ie provisioiis of the Charities Act 1992 and 1993 (Charity number 1092212). The company is govenied by the MemorandLim and Articles of Associatioii as 8mended 0114 ' April 2023. PRINCIPAL ACTIVITIES AND OBJECTIVES The priiicipal activity of the ¢omp&iy during the year Linder review was that of coininunity inediatioii and coiiflict resolution services. TRUSTEES AND DIRECTORS Mr P Keiiyoii Miss C Pike Ms C Dobsoii Mr I Clarli Miss J Swift Mr A Wrigley The charity trustees liave coinplied witli their duty in the Cliarities Act to have iEgard to tlie guid2u]ce on public benefit as piiblished by the Charity Cominissioii in exercising their powers of diities. Review of Developmentg, Activities and Achievement5 Tlie past yeEll' has seen significant growth for Sm ile Mediation Ltd, with referral nuiiibers for mediation services more than doubling, Now two years into the inerger with Resolve ASB, it has proven to be a sts'ategic and truit.ful inove. In April, Smile secured a major new contract with Sovereign Network Group, covering l O localities across southern England, including the Isle of Wiglit. Over the course of th¢ year, Sinile has also established new partnerships, incliiding service level agreements with housing providers Mosscare, St. Vincent's (MSV) and Anchor. Ai the start of the year, Smile had 50 volunteer Inediators, which has sinc¢ grown to 62, These mediators are iiow spread across England, Scotland, and Northern Ircland-reflecting our UK-wide reach-with an additional two based intemationally in Sweden ￿ld Spain. Th¢ Business Administration Apprentice has also progressed to a 30-hour Mediation Coordinator role with administrative responsibilities, strengtliening internal capacity. Overall, the ongoing partnership with Rcsolve continues to open up promising new avenues for developiiient and impact. The collaboration with Case Management Solutions Group to develop a bespoke case manageinent plattorin tailored for mediation sei'vices has made strong progress. Buildiiig on Case Managemeiit Solutions Group's existing REACT Anti-social Behaviour plarfoi'm, Smile launchcd the new system in April 2024 afler months of detail¢d plaiining. This platforin enabl¢s Sinile to efficiently process and traclc niediation cases, ensui'ing alignineiit with Icey performance indicators aiid enabling effective performance oversight. Development work continues to enhance aiid refine the systeiii, with the goal of creatiiig the inost responsive and efficient Inediation case manageinent platforin possible. In August 2024, Smile received a grant froin Ihe UK Shared Prosperity Fund to Inodernise the organisation's iiifrastructure. This support eiiabled thc replacement of outdated desktop systems, providing four team irjembers with new laptops and usci. setups. The iipgrade significantly boosted productivity, rcduced daily technical frustrations, and had a positive impacl on staff wellbeing.

SMILE MEDIATION LIMITED (A COMPANY LIMITED BY GUARANTEEI ) REI PORT OF THEI TRUSTEES (continued) FOR THEI YEAR ENDED 31sf MARCH 2025 Review of Developments, Activities and Achievements (Cont.) In Septeinber, Sinile was &w￿.ded a £19,982 grant fi'om The National Lottery Cominunity Fund to recruit a part-tiine Mediator Wellbeing Facilitator. With an ever-expanding pool of mediators and the increasing coinplexity of the cases they take oil, tliis role has becoine essential. The facilitator provides tailored wellbeing siipport, recO￿lisIng the emotional demands of mediation worlc and helping ensure that our mediators feel supported, valued, and equipped to sustain their vital contributioiis. In January, Smile secured a £2,945 grant froin the Coininunity Cohesion and Resilience Fund to develop and deliver worl(shops for schools in Burnley. Buildiiig on this initiative, a further £2,420 was award¢d in March to extend these worlcshops to schools in Pend le. The sessions focus on promoting understanding, empathy, ￿ld constructive coinmunication among young people, equipping them with the tools to manage conflict and contribute positively to their coinmunities, Smile continues its proud affiliatioii with Tlie College of Mediators. This relationship underlincs our coinmitiment to inaintaining the highest standards of inediation praclice. As an affiliated organisation, Sinile benefits froin access to best practice guidance, a strong profcssioiial Coininunity, and a fraiiiework that supports continuous professional development and ethical excellence iii all aspects of our work. Sirile has also secured a fui'ther major contract coinmeiicing in April 2025, following a successful tendering process. This, along with several new and reiiewed contracts, service level agreements, projects, and partnerships established throiigliout th¢ year, has played a central rolc iii thc organisation, s sustained growth. Previously established partnerships have also been deepened aiid strengthened. A sincere thanlc you to the Sinile Te￿ll tor Iheir commitment aiid resilience during a year of ongoing expansion and innovation. Your coiitribution has been vital in shaping the organisatioii's progress. Lastly, and most irnportantly, we extend our heartfelt gi'atitude to our volunteer mediators. Their dedicatioii, compassion, and professionalism continue to be the corncrstonc of Sinil¢'s worlc. They support individuals in i'esolving often complex and emotionally charged disputes, helping to create more peaceful and respectful coinmunities, Sinile is proud to provide regular siipervision and professional developiiient opportunities in line with The College of Med iators, standards, ensuring our in¢diators r¢main confident, skilled, and supported in their role. Their contribution cannot be oversl&ted-we are incr¢dibly proud of the worl< they do. Policy for Holdillg Reserves Unrestricted Reserves are held for the sole piirpose of enabliiig tlie cliarily to contiiiiie to deliver ilie services offer¢d, Su¢ reserves total £56,230 (2024: £36,171). Iii addition tliei'e al'e Rest11Cted R¢serves of £21,387 (2024: £Nil).

SMILEI MEDIATION LIMITED (A COMPANY LIMITED BY GUARANTELI ) REPORT OF THEI TRUSTEI Ei S (continued) FOR THE YEAR ENDED 31ST MARCH 2025 STATEMENT OF TRUSTEES RESPONSIBILITIES The trustees (who are also diTectors of Smile Mediation Limited for the putposes of compaiiy law) are respoiisible for PTeparing the trustees, report aiid tlie fii)ancial ststements in accordance with applicable law and United Kingdom Accouiitiiig Standards iiicludiiig Fitraiicial Reportiiig Standard 102 (United Iciiigdom Generally Accepted Accoulltiiig Practice). Compaiiy law requires the trustees to prepare f￿a1]cial stateinthits for each fill￿7cla] year wliicli give a true and fair view of tlie state of affaiiE of the charitable coiiipany and of the iiicoiniiig i'esoLirces aiid applicatioii of resourc¢s, including the iiicoine and expenditure of the cljaritable company for that period. In preparing tliese financial statemeiits, tlie trLlStees are i'equired to., select suitable accouiiting policies and theii apply thejn consistently. observe the Inetliods and priiiciples in tlie Charities SORP" malce jlidgements and estiinates tliat are reasoiiable and prudent. state whetlier applicable UK accountiiig standards Iiave been followed, subject to any inaterial depwtures disclosed aiid explaiiied iii tlie finaiicial stateinents. aiid prepare the financial statallents on tlie going coiicern basis Linless it is inappropriate to presume that the cl]￿ltable company will contit]ue in blisiiiess. Tlie trustees are respoiisible foi. keepiiig adeqiiate accoiinting records thal disclose with reasoiiable accuracy at any time the finaiicial position of the charitable compaiiy and ffliable tliein to eiisiire that tlie financial statements comply with the Coinpanies Act 2006. Thcy are also responsible for safegliarding the assets of the charitable company and lience for takii reaso1￿ble stq)s for the preveiition aiid detection of fraiid ￿]d other iri'egularities. SMALL COMPANY PROVISIONS Tliis report has been pi'epaTed in accordaiice witli the sp¢¢iaJ provisioiis for small coinpanies under Part 15 of tlie Cotnpanies Act 2006. ON BEHALF OF BOARD: Date,, MrP Director on

SMILE MEDIATION LIMITED (A COMPANY LIMITED By GUARANTEI E) INDEPENDENT EXAMINER'S REPORT TO TRUSTEI ES FOR THE YEAR ENDED 31ST MARCH 2025 I report to the chaTity trustees on my eKamiiiation of the accouiits of tlie coinpany for the year elided 31 Marcli 2025, wliich are set OLIt 011 pages 5 to 13, REI SPONStBILITIEI S AND BASIS OF REI PORT The charity's tnistees (wlio are also its directors for tlie pui'poses of company law) are respoiisible foi, the preparation of the accoLints in accordanc¢ with the requireinents of tlie con1pani￿ Act 2006 ('the 2006 Act,). Having satisfied Iiiyself that the aocouiits of tlie cliarity ￿e not required to be audited under Part 16 of the 2006 Act and are eligible for iiidepeiideiit eX￿￿11]atI0n, I report iii respect of iny exam inatioii of yOLir charity's accounts as carried out linder section 145 of tlie Chaj'ities Act 201 l Act (tlie '2011 Act,). In caTTying OLIt Iny exainiiiation I have followed tlie directions given by tlie Charity Commission Lmder section 145(5){b) of tli¢ 2011 Act. tNDKPENDENT EXAMINER?S REPORT I have c￿npleted my exailliiiation. I confirin that iio Inatters have coine to Iny atieiitioii in connection with tlie ex￿ninatIon giviiig inc cause to believe: (l ) accounting records were not kept in i'espect of tlie compaiiy as required by section 386 of the 2006 Act. or (2) tlie account8 do iiot accord with those accoiiiitiiw records. or (3) tlie accounts do not comply with tlie accounting reqiiireinents of sectioii 396 of the 2006 Act otheT thali any requirement tliat the cwcoiints give a 'true aiid fair, view wliich is iiot a Inatter considered as part of ali independent eX￿ninall0n,. or (4) the accounts Iiave not been prepared in accordance wit11 the inethods aiid principles of tlie Stateineiit of RecoiJJmended PraGtice for accounting and reportiiig by charities [&pplicable to cliarities prepariiig their accounts in accord￿]ce witli the FIn￿]cIal ReportLllg Staiidard applicable iii the UK and R¢pLLblic of Ireland (FRS 102)]. I Iiave no concen]s and liave come across no otlier matters in connectioii witli ilie examination to which attention shoLild be wn in this re ort in oi'dei- to enable a proper uiiderstanding of the accouiits to be l-eached. Mel Henry CA All￿Worth5 Liniited Chartered AccOunt￿ltS Siaiisfield Stre¢t Nelson, Lancashii'e BB9 9XY Date:

SMILE MEDIATION LIMITED (A COMPANY LIMITED DY GUARANTEEI ) STATEMENT OF FINANCIAL ACTIVITIES FOR THE YEAR ENDED 31ST MARCF12025 2025 Total 2024 Tota] Restricted Unrestricted Note INCOMING RKSOURCES Cliaritable activities.. Mediatioii service coiitracts Otlier funding Interest received 140,361 16,684 296 140,361 43,351 296 105,165 25,418 26,667 TOTAL INCOMING REI SOURCES 26,667 157 41 184,008 130,583 REI SOURCES EI XPENDED; Charitable aciivities 5,280 137,282 142,562 119563 TOTAL REI SOURCES EXPEI NDED 5280 137,282 142,562 119,563 NEI T MOVEMENT IN FUM)S 21J87 20,059 41,446 11,020 Transler between funds RECONCILIATION OF FUNDS TOTAL FUNDS BIFWD TOTAL fuNDS CIFWD 36,171 56,230 36,171 77,617 25,151 36,171 21 87 All of the charity's activities are classified as coiitiniiing. Moveinents on ieserves and all recognised gains and losscs are showLi above.

SMILE MEDIATION LIMITED (A COMPANY LIMITED BY GUARANTEE) SUMIVIARY STATEMEI NT OF FINANCIAL ACTIVITIES FOR THE YEAR ENDED 318'f MARCH 2025 2025 2024 In¢oine Expeiiditure 184,008 142 562 130,583 119,563) OPERATING PROFIT 41,446 I 1,020 OTHER INCOMII Biisiiiess interruptioii receipt received NET SURPLUS (I)EI FICIT) FOR THE FINANCIAL YEAR 41,446 11,020

Company Number: 03672399 SMILE MEI DIATION LIMITED (A COMPANY LIMITED BY GUARANTEE) BALANCEI SHEI ET AS AT 31" MARCH 2025 2025 2024 Note FIXED ASSETS Intangible fixed assets T￿]gible fixed assets 2,030 2,030 6,387 CURRE,NT ASSETS Debtors aiid pi'epaymeiits Casli at banlc and in Iiand 10 24,864 53,657 78,521 13,203 24,117 37,320 CREDITORS: ainounts falliiig due within one year 11 7,291 3,179 NET CURRENT ASSII TS NET ASSETS 77,617 36,171 FUNDS Restricted funds Uiirestricted ftiiids 21,387 56,230 36,171 TOTAL FUNDS 12 77,617 36,171 The trLiStees are satisfi¢d that Ihe cELarity is entitled to the exemptions froni the provisions of tlie Compaiiies Act 2006 (die Act) relating to tIie audit of the accoiints For the year by virtue of section 477, and t17￿ no inember or ineinbers liave IEquested ali aiidit pU￿ualit to section 476 of the Compaiiies Act 2006. The trust¢¢s acknowledge their responsibilities for,. (i) ei￿[1nng that the cliarity keeps PToper accounting records wliich coinply witli sCCtioii$ 386 and 387 of the Conipanies Act 2006, aiid prepariiig a¢couits which give a trLie aiid fair view of the state of the affairs oftlie cliarity as at tlie eiid of the fiiiaiicial year and of its siirplus or deficit for the fInanciaI y¢ar iii accorda11c¢ with the reqLiiremeiits of sections 394 and 395, and which otlieTwise coinply with tlie r¢quiremeiits of the Compaiii¢s Act 2006 relating io fiiiancial stateineiits, so far as applicable lo the Ch￿Ily. These financial stateinents liave been prep￿.ed in accordance with the speci81 provisions of Part 15 of the Compaiiies Act 2006 relating to sma]I coinpaTJies. Approved by the trLlStees on and sigiicd oil Iheir behalf by: Mr P Kenyon. Director

SMILE MEDIATION LIMITED (A COMPANY LIMITED BY GUARAiYfEE) NOTES TO THE FINANCIAL STATEMEI NTS 40R THE YE4AR ENDED 31ST MARCH 2025 ACCOUNTING POLICIES Statutory finformation Sinile Mediatioii Liinited is a charitable coinpany, limited by guai'antee, i'egistei'¢d in Eiiglaiid d Wale5, Tlie cliaTity and coirpany registered iiuiiibers cali be fouiid on tlie front cover of the accouiits. The registered office adth'ess is 62 to 64 Yorksliire Street. Biirnley, BB I13BT. b) Basis ol'preparatioll The fiiiancial slatements have beeii pi'epared iii accordance with Accountiiig and Reportiiig by Charities: Statement of Recointneiided Practice applicabl¢ to charities pr¢pariiig tlieir accouiits in accordance witli the Finaiicial Reporting St￿)dard applicable in tlie UIC and Republic of Ireland (FRS 102) (effective l January 2015) - (Charities SORP (FEiS 102)), the Fin￿l¢la1 Reportiiig Standard applicable iii the UK aiid Republic of Irela11d (FRS 102) aiid tlie Companies Act 2006. Grants Graiits are recognised in full in tlie Statement of Financial Activities in die year in wliich they are receivable except for those grants that are received for the purchase of equipmeiit and ot1ier asset pUrch￿¢S. These are recognised ovei. the life of the asset. d) Incomillg resourees Iii¢omiiig resources are included when receivable. Resources expended Resol￿OeS expeiided are recogiiised in the period in whicli they are incurred. Resources expended include attributable VA T which cannot be recovered. Tangible fixed assets Depreciation is provided at tlie followi1￿ aimiial rates in order to write off each asset over its estiinated useful life. Equipineiit Freehold propeity 25r/i o reduciiig balaiice O % reducing baIanoe g) Intangible fixed assets Ainortisation 18 provided at ilie following aniiiial rates iii order lo write off each asset over its estiill&ted usefiil life. Website 33.330/0 straight lin¢

SMILE MEI DIATION LIMrfED (A COMPANY LIMITED BY GUARANTEE) NOTES TO THE FINANCIAL STATEMEI NTS (continued) FOR THEI YEAR ENDLD 31ST MARCH 2025 CHARITABLE ACTIVTIES Restricled funds Unrestrieted funds Total flunds 2025 Tot&1 Funds 2024 Medi%tion Servlce$ ACIS Housing Bl&¢kburn with Dai'wen Borough Council Bolton At Home Burnley Boroiigh Council Bury Children Sei'vices Calico Housing Cal'e Plus Castles and Coasts Charles Gayle Chorley Council Colbalt Aousing '&wley Homes 'eative Bridg¢ Derby Hoines Ellin House For Housing Fylde Council Gentoo Group HRbiiiteg Housing H¢xagon Flousing Association Homes Plus Irwell Valley Floines Jigsaw HoiM¢5 JJ Housing J Stead Lwicashii-e Care L&nca&liire Con¥cabulary LanGashii'e County Council L&Q Magna Housing Manchester City Council Mr Martin Reddick MSV Housing NHS Fouiidatioii Trust Ongo Hoines Paul Bra¢ewell Pendle Borough Council Platforin Housiiig Litnited Resolve ASB Rossendale Boi'ou¥i Couiicil SGL Packaging Sovei'eign14ousing Slocliport Homes Stonewatei. Sutnmerseat Players Siitton Housii)g Partnership Siitlon Housing Society Thrive Trafford Hoiising Trust Weaverdale Housing Trust 540 540 390 Ji,090 2,000 11,090 2,000 9,031 365 7,400 11,500 540 11,500 S40 153 105 734 153 337 99 7,395 84 1,590 1,590 2,026 60 1,080 1,080 (650) 1,080 4,300 1,080 4000 5,690 84 4,690 4,690 120 5,250 330 1,080 1,080 1,22S 12,650 1080 1,225 12,650 15,855 540 3,950 3,950 1,950 1,620 1,620 84 4,000 10,825 1,870 1,730 2,000 14,085 2,000 14,085 1,080 I,ioo 40,7J I 7,900 12,295 1,080 I,ioo 40,711 7,900 12,295 11,850 12,190 84 2,600 1,620 95 1,620 95 51 1,300 540 540 140,361 140 361 I05,165

SMILE MEDIATION LIMITED (A COMPANY LIMITEI D JIY GUAIL4NTEI E) NOTES TO THE FINANCIAL STATEMENTS (continued) FOR THE YEAR ENDED 31S'1' MARCH 2025 OTHER FUNDING Restricted funds Unrestrlcted funds Total Funds 2025 Tolal Funds 2024 Grant Incoine Doiiatioiis Ti'&ininglWorkshop OtheT Services Total Other Fuiiding 26,667 26,667 1,300 8,782 6,602 43,351 19,236 39 5,532 611 25,418 1,300 8,782 26,667 CHARITABLE ACTIVITIES Restricted Unrestrlcted 2025 Tot￿1 2a24 Total Provision of charitable servlees: Mediation services Governaiice costs 5,280 133,583 3,699 137,282 138,863 3,699 142,562 117,384 2,179 119,563 5,280 Analysis of provision of chariiable services: Staff Costs other costs 2025 Total 2024 Total Mediatioii services Governaiice costs (note 5) 103,675 35,188 138,863 117,384 2,179 119,563 103 675 38,887 142 562 GOVERNANCE COSTS Restricted Unrestricted 2025 Tolal 2024 Total Accoimtancy fces Siiiidry expenses 1,988 1,711 3,699 1,988 1,711 3,699 ,483 696 2,179 10

SMILE MEDIATION LIMITED (A COMPANY LIMITfi D BY GUARANTEE) NOTES TO THE FINANCIAL STATEMENTS (continlled) FOR THE AR ENDED 31sf MARCH 2025 TOTAL RESOURCEI S EXPENDEI D Staff costs Other costs 2025 Total 2024 Total Direct charitable expenditLire Governaiice Costs 103,675 35,188 3,699 38,887 138,863 3,699 142,562 117,384 2,179 119,563 103,675 Other costs: Cost of delivering services Recriiitment Premises Traiiiing aiid ooiifereiice costs Office costs Legal and professional Goveriiaiice Costs Othei. 378 555 168 2,048 7,195 26,352 1,074 2,179 382 39,953 4,841 5,212 23,694 619 3,699 444 38,887 The aggregate payroll costs were: 2025 Total 2024 Total Salaries and wages Social secLITlty costs Peiisioii 98,579 2,143 2,953 103,675 72,255 5,784 1,571 79,610 Tlie average niimber of staff eiTJployed by th¢ charity (including directors) dLITing the year was,, Maiiageinent 2￿d adrninistration Provision of charitable services There were no trustees, reinuiieration OT Other benefits for tlie year ended 31, March 2025 nor for the year ended 315t March 2024. No employee duriiig the year r¢ceived einoluinents in excess of £60,000. NET INCOMEI ILI XPENDITURE FOR YEI AR The operatijig surplusl(deficit) is stated after cliargiiig: 2025 2024 Depre¢iatioii 2,131 677 11

SMILE MEDIATIOIY LIMITED (A COIIIPANY LIMITED BY GUARANTEI Li ) NOTEI S TO THE FINANCIAL STATEMEKfs (continued) FOR THE YEAR EINDED 31 MARCH2025 INTANGIBLE FIXEI D ASSETS Website Total Coyt As at I" April 2024 As at 31. March 2025 1,920 1,920 1,920 1,920 Amortlsation As at l April 2024 Charges for the year As at 31° March 2025 1,920 1,920 1,920 1,920 Written Down Value As at 31st Marcli 2025 As at 31" Marcli 2024 TAThGIBLEI FIXED ASSETS Freehold Property Equipment Total Cost As at i st April 2024 Additions As at 315t March 2025 48,820 6,488 55,308 48,821 55J09 Depreciation As at 1st April 2024 Cliarges for the year As al 3 1st March 2025 46,791 46,791 48,922 Written Down Value As at 3181 Marcli 2025 As at 31" March 2024 6,386 2,029 6,387 2,030 10. DEBTORS 2025 2024 Debtors PAYE 24,864 13,069 134 13,203 12

SMILE MEI D￿TION LIMITED (A COMPANY LIMITED BY CUARANTEE) DETAILED STATEMENT OF FINAIYCIAL ACTlVffIES FOR THE YEAR ENDEI D 31ST MARCH 2025 11. CREDITORS 2025 2024 Creditors Other creditors PAYE Pei)sion liability 1,508 3,960 1,823 1,508 840 831 3,179 7,291 12. ANALYSIS OF CHARITABLE FUNDS Fixed Assets Other Net asset5 Totsl Restrioted funds Unrestricted fuiids 21,387 49,843 71,230 21,387 56,230 77,617 6,387 13, COMPANY LIllllTED BY GUARANTEE The conipaiiy is liinited by giiaraiitee and does not have a sliare capital. Tlie liability of each meinber by way o tlieir guarantee to tlie compaiiy is to contribiite a suin iiot exceediiig £1 to the assets of tlie company if so iEquired on the wiiiding lip of the coinpany. Tlie sole illember is tlie parent Con1p￿]Y Resolve ASB, 13

SMILE MEDIATION LIMITED (A COMPANY LIMITED BY GUARAiYfEE) DETAfLED STATEME4 NT OF FINANCIAL ACTIVITIfi S FOR THE YEI AR EI NDED 31" MARCH 2025 2025 2024 INCOM Mediation Service Contracts Other incojne Interest received 140J61 43J51 296 105,165 24,418 184,008 130,583 EXPENDITURE Costs of deliveriiig sei'vices Relit and rates Salaries and Slibcoiitractors Travelliiig expffl)5es Printing, postage, stationery and advertising Training and conference expenses Recruitinent Accountancy Legal and professional Insurances Telephone and fax Siibscriptioi Eqiiipmeiit depreciation Office Expenses Coinptrter costs Siiiidry expenses 378 3,484 119,747 3,471 1,169 1,790 20,392 665 79,610 3,619 1,963 3,232 168 1,483 1,074 1,383 1,936 555 677 1,988 619 1058 2,581 2,131 198 1,937 1,711 1,329 ,477 142 562 41,446 119,563 11,020 SURPLUS I(DEFICIT} FOR THE YEAR 14