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2024-03-31-accounts

AGE UK OXFORDSHIRE REPORT AND ACCOUNTS FOR THE YEAR ENDED 31 MARCH 2024

REGISTERED CHARITY NUMBER 1091529 COMPANY NUMBER 4328143

AGE UK OXFORDSHIRE

REPORT AND ACCOUNTS FOR THE YEAR ENDED 31 MARCH 2024

CONTENTS
PAGE
LEGAL AND ADMINISTRATIVE INFORMATION 1
TRUSTEES REPORT FOR THE YEAR ENDED 31 MARCH 2024 2
INDEPENDENT AUDITORS’ REPORT TO THE TRUSTEES 16
CONSOLIDATED STATEMENT OF FINANCIAL ACTIVITIES 20
CHARITY STATEMENT OF FINANCIAL ACTIVITIES 21
CONSOLIDATED BALANCE SHEET 22
CONSOLIDATED STATEMENT OF CASH FLOWS 23
NOTES TO THE FINANCIAL STATEMENTS 24
INCOME AND EXPENDITURE 48

AGE UK OXFORDSHIRE

LEGAL AND ADMINISTRATIVE INFORMATION

Trustees

Trustees
Ms T V Ajmal
Dr G J Bartholomew
(resigned 12thApril 2023)
Ms J Buckingham
Mr T Childs (appointed 10thJune 2024)
Mr S G Elliott (appointed 6thFebruary 2023)
Mr D Evans (appointed 17thMay 2024)
Mr N C Greenhalf (resigned 2ndApril 2023)
Mr J Heywood
Ms J Hunter
Mr J Jackson
Mr A Judt (appointed 17thMay 2024)
Mr A Lane
Dr J Marriott (appointed 17thMay 2024)
Miss A Pavey (resigned 17thMay 2024)
Mrs R Robson (appointed 17thMay 2024)
Mrs K C Rogers
CEO Mr P Ringer
Secretary Ms J Elliott
Charity number 1091529
Company number 4328143
Registered office 9 Napier Court
Barton Lane
Abingdon
OX14 3YT
Auditors Wenn Townsend
30 St Giles
Oxford
OX1 3LE
Bankers Lloyds Bank
1 High St
Oxford
OX1 4AA

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TRUSTEES REPORT FOR THE YEAR ENDED 31 MARCH 2024

CHARITABLE PURPOSE

The objects of the Charity are to promote the following purposes for the benefit of the public and/or older people within the Area of Benefit:

the outcome of this being the promotion of the well-being of older people.

CHAIR & CEO REPORT

At Age UK Oxfordshire we exist to make life better for older people. We do not do this alone. We have an amazing community who support us and work with us to thank.

Let us begin with the people at the heart of our work. The thousands of older people we supported this year, who have in turn provided us inspiration, motivation, and insights from which we continue to learn; and to our colleagues and volunteers, including our Board of Trustees, who put older people at the heart of their work, we couldn’t have the impact we have had without their efforts, determination, and compassion.

Thank you to our individual funders and supporters who believe in us and back us all the way. Those who choose to donate to us, fundraise for us, or remember us in their wills. And to our corporate partners, trusts, foundations, and public sector bodies, most notably Oxfordshire County Council and the NHS, and the people who work for them. You enable us to do great work, scale our impact and offer your skills and expertise in kind to that end, thank you. We deeply appreciate your trust, your enthusiasm, and your support. To our campaigners who stand up, speak out, and are counted. Thank you. You are a powerful voice amplifying what matters most on the side of older people, through initiatives like the Age Friendly Banbury partnership project, funded by Oxfordshire Community Foundation, that we proudly continue to host.

2023-24 was a year of both change and challenge. We thank the outgoing CEO, Penny Thewlis, who after a considerable tenure of 23 years, including 7 years as CEO, stepped down in September with a plan to put the charities mission of living life to the full into practice herself. While this report talks about our work last year, we cannot but reflect on these challenging times – the crisis in health and social care, the relentless impact of the cost-of-living increases, the lingering aftereffects of the coronavirus pandemic has had on older people’s lives, and the consequences of that for us at Age UK Oxfordshire.

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This is our first joint Annual Report as Chair and CEO. We have both taken on our roles with a very clear recognition of the impact that Age UK Oxfordshire can have through changing and challenging times. Delivering positive impact for older people is what drives us both, as does the exciting potential we see ahead. Our support for older people and our workforce must adapt to weather the seasons. It is an important and exciting time to be leading this charity, and the changing conversation about ageing and ageism in Oxfordshire. Together, we must play a key role in that and need to ramp up the volume for both.

We are optimistic about our future and are now on a good financial footing to be able to plan wisely yet ambitiously. We take that responsibility seriously and always with the knowledge that every penny matters in terms of the support that we can offer to the older people in the county that need us most.

STRATEGIC REPORT

The current strategy (titled ‘Our Plan 2022-25’) is summarised as follows:

Our Vision: We are working for a world where all older people are living their best lives.

Our Mission: Enabling and empowering individuals and communities to support older people to stay independent and live life to the full.

Methods: We work to ensure that wherever people live in the county, and whatever their financial situation, they can live life to the full. We focus most resource on tackling inequality, reaching older people affected by low income, poor health, or isolation and loneliness.

Values: Caring

Listening and amplifying people’s voices Enabling and empowering, working alongside people to identify solutions Passionate for better Collaborative

The strategic objectives set out in our organisational strategy 2022-25 are available on our website.

Public Benefit

The Trustees take into account the Charity Commission’s guidance on public benefit and believe that the activities of Age UK Oxfordshire, which are designed to promote the welfare of older people, are in line with that guidance.

We work with all older people across the county but focus�most�resource on�tackling inequality and reaching�older people who face a struggle, whether through low income, poor health, isolation, and loneliness and / or the ‘digital divide’.�

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Achievements and performance

Looking back – Our achievements against our agreed objectives for 2023-24 were:

Implementing new Community Links Oxfordshire contracts, in partnership with Oxfordshire Community and Voluntary Action (OCVA) and Volunteer Link Up. Danielle Beaumont Orr, Head of Community Development, writes:

The Community Links Oxfordshire and Urgent Community Link contracts commenced on 01 April 2023 after a period of implementation. Over the year we have provided one-to-one support to over 5,200 people and provided brief information or signposting to over 7,000. Our team in the hospitals supported over 2,500 discharges. We implemented the new phone and email contact lines for LiveWell Oxfordshire and have received over 2,500 enquiries. Our partnership with Volunteer Link Up has supported 48 Good Neighbour Schemes to provide practical and emotional assistance to over 3,800 people.

51% of people referred by Adult Social Care (ASC) teams did not require ongoing input from ASC following referral. We have developed the recording of the impact of our work on people’s self-set goals. 94% of goals were either achieved or had made progress. An improved feedback collection tool has evidenced c.90% of people feel the service has helped them.

Growing our educational offer for people living with dementia and developing a new support service for people without a dementia diagnosis. Peter Johnson, Head of Dementia Services, writes:

Our education offer has been developed drawing on feedback from participants and Experts by Experience groups resulting in the development of a ‘Post Diagnostic’ session and ‘Understanding Dementia for Informal Carers’. The number of people supported by our educational offer has grown by 57%. We have also produced our own education publication “A straightforward guide to dementia”.

Developing our pre-diagnosis support offer has been challenging as has been characterised by testing and learning. We have developed a 2-pronged approach: ‘Memory Support Cases’ for people with memory concerns or a diagnosis of Mild cognitive impairment and GP Clinics. We have supported 58 people through memory support cases and whilst the numbers are low, 25% of those have subsequently converted to Dementia Adviser cases (following diagnosis) which means we have had some success in reaching and supporting people earlier. We will be further embedding this model through 2024.

Fundraising to support our unfunded services. Mel Paterson, Head of Marketing and Fundraising, writes:

Voluntary income this year has been vital in giving us the flexibility to respond with support for those that need us the most in later life. Somewhat unpredictable income from legacies was our

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highest source of voluntary income with an unprecedented £699,872 gifted to the charity by kind individuals through their wills. Great thanks goes to the trusts and foundations who gave through grants which were our next largest source of fundraised income. This year operating under very competitive conditions, we secured £393,667 from the National Lottery Community Fund towards a four-year project funding our core specialist information and advice.

Other grant highlights were receiving a 2-year extension for our Scams Prevention Programme of £80,440 through Age UK, and £54,468 from Historic England for a Heritage project. Despite the rising cost of living, our individual donors continued to generously respond to our Share Your Warmth campaign with £4,925 raised to support our Phone Friends project. Many thanks go to our wider supporters who chose to give through their organisations, churches, local lotteries, funeral collections, and community fundraising initiatives like ‘Strictly Banbury’.

Enhancing our listening and co-design mechanisms for older people. James Voller, Director of Services and Development, writes:

Whilst there is progress against this priority, it is best characterised as a collection of initiatives rather than a coordinated programme of work. Within our Dementia Oxfordshire service, we have developed ‘Dementia Ambassadors’ and we have a similar project within our creative and cultural work with ‘Age Friendly Creative Ambassadors’ (AFCAs). Between the 2 we have 43 people acting as Ambassadors, using their lived experience to help shape services.

Through development of our database we have enhanced our ability to routinely and proactively seek feedback from the people who have used our Community Links services. We have made the process simpler and more consistent which is improving our ability to review and analyse what people think about our work. In just 2 months trialling in one department, we have seen a response rate of c. 15%. We have more to do to formalise our approach to service user voice, including the best use of existing representative groups and local forums.

Maintaining strong leadership and governance through transition in senior leadership. Paul Ringer, Chief Executive, writes:

New CEO visits took place during the 2 months preceding their start (September) followed by an intensive 2-week handover with the outgoing CEO. Preparing for the new Director of Finance & Resources arrival (February) we brought in an interim (December) to support the transition and bridge a short gap after the outgoing Directors departure.

A new risk register was formulated with input from key senior staff and trustees (January) reviewing existing controls and putting in place further mitigation measures. We began the process of being independently assessed (February) to ensure compliance with the Charity Quality Standard that will certify us as well-governed, effective, committed to the well-being of older people, staff, and volunteers, and working in partnership. We embarked on a concerted recruitment campaign for trustees, to be appointed in 2024-25.

During the transition the board and committees have by exception held additional meetings when needed to maintain good governance oversight.

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Conducting a salary benchmarking exercise for all roles. Sarah Jackson, HR Manager, writes:

From July 2023 to October 2023 we conducted a salary benchmarking exercise. We used a thirdparty salary search tool to identify national, local and charitable salary data for all roles. In addition, we used salary guides available for applicable roles and live vacancies at the time. During the period we worked with two other similar size Age UK’s. This enabled us to compare our ranks of role and an element of salary comparison, although geography wouldn’t enable a direct comparison.

This exercise concluded that, with a couple of exceptions, all roles are paid within pay range of Oxfordshire and charities from the data gathered. Salaries identified as outside of the market rate have been addressed. The information fed into the decision-making process for the annual pay review for the charity. We have committed to conducting a full review every 3 years and as market trends and movements require.

Improving our ability to measure the difference we are making. James Voller, Director of Services and Development, writes:

This is an area in which database development is supporting progress. We have developed tools to record individuals’ goals and to track the achievement / progress towards those. We have also implemented a new feedback mechanism which is also helping us to understand and articulate the difference. This work is still in its relatively early stages but ultimately will allow us to identify and quantify difference.

We have also made progress in using third party data to measure/understand impact. For example, joint-work with colleagues in ASC allowed us to show that of people referred to us after contacting the Front Door, 84% required no further input or support from ASC. We are actively exploring other opportunities for this type of data sharing. We have also completed some Storytelling projects to understand and articulate impact, particularly on the impact of social prescribing. We will be continuing to enhance our use of this methodology to support meaningful impact measurement.

Creating an action plan to reduce wastage, carbon emissions & pollution and adopt greener ways of working.

James Voller, Director of Services and Development, writes:

This is an area in which we have had some activity, but progress has been limited. We convened a small group from among senior managers and completed some initial scoping in terms of useful tools/models for action planning (including baselining against the “business carbon calculator”). We identified 4 key action areas: Building, Suppliers, Activity and People along with some highlevel thoughts about improvement areas (e.g. efficient use of space, staff/volunteer travel habits, ‘green’ supply chain) and garnered views from the wider staff team, including asking for interested staff to form part of a wider working group. Unfortunately unexpected work in the later stages of the year unavoidably diverted senior attention so further action has stalled. However, the early

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work done in 2023/24 will continue to be of use as this area remains a priority for our 2024/25 workplan.

Enhancing our use of volunteers to help extend the activities and opportunities we offer and reach more people.

Kerry Tuson, Executive Assistant & Office Manager (responsible for the recruitment, retention, and support of volunteers), writes:

The opportunity to enhance the use of our volunteers remained high on each service’s radar. While organisational pressures meant that there was a slow start to this ambition, one area of real gain was the successful recruitment of a new Volunteer Co-ordinator for Community Links Oxfordshire. While the benefits of this post will really begin to tell in the coming months, the incumbent is making great strides getting to know the current volunteers and finding out their strengths.

There is a current focus on our current befriending volunteers, finding out their interests and working with the Community Links and Social Prescribing teams to match them successfully with individual requests. This continues apace with successful results. Other areas of success include encouraging and developing the skills of our ‘meeter and greeter’ into someone who is confident enough to gather feedback for our services. Of our current volunteers, 15 have a secondary volunteer role. I expect this to increase as the Volunteer Co-ordinator settles into their role.

Looking back – the year in numbers (2023-24)

Who we are

What we did

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How well we did it

The difference it made in people’s lives

Plans for future periods

Looking forwards (2024-25)

In the context of this being the last year of our current strategy (‘Our Plan 2022-25’) the emphasis for the year ahead will be on: compliance and quality improvement, baselining our impact in terms of the public benefit we achieve, developing our next strategy, and working towards financial sustainability. The underpinning principles of how we want to go about that work together are: to work as one team (with shared purpose), with clarity over assigned responsibilities, using data & evidence to make and then take informed decisions, and encouraging professional curiosity. The programmes, projects, and initiatives we have agreed are grouped under four performance areas with overarching objectives, put simply, as:

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Impact To apply what works, demonstrate impact, keep learning. People To have safe, skilled, and supported staff & volunteers. Enablers To be responsive, adaptable, and be fit for the future. Finance To work towards financial sustainability, plan investment to ‘grow’.

Financial review

In the year to 31 March 2024 the group saw income of £6,433k which was an increase from £4,947k in 2023.

The main source of income for Age UK Oxfordshire as well as for Action for Carers (Oxfordshire) Ltd and Ethical Legal Services Ltd is from contracts. This funding stream is primarily from local government.

Nearly £700k of legacy income was received in the year thanks to the generous gifts left by those no longer with us.

Group expenditure in the year was £5,783k (2023: £5,002k). £4,106k (2023: £3,777k) of expenditure is employment costs. The majority of staff are based across Oxfordshire, serving beneficiaries in their local communities.

Investments including policy

At the year end, group investments were valued at £704k (2023: £657k). An unrealised gain of £67k was recognised (2023: unrealised loss £(29k).

Investment Policy – Age UK Oxfordshire

Age UK Oxfordshire is the sole owner of two companies, Ethical Legal Services Ltd and Age UK Oxfordshire Trading Ltd. The subsidiaries are recognised at cost less impairment at a value of £1 at 31 March 2024.

The listed investments are held on a long-term basis. There is a mixed objective of growth and income. Investment performance is measured on a total return basis.

At 31 March 2024 the value of listed investments was £352k (2023: £342k). The majority of listed investments are held with CCLA. The remaining two listed investments £31k (2023: £34k) are held directly. The charity invests in four different funds within CCLA to diversify risk. CCLA actively manage the funds in which the charity is invested.

The charity’s ethical policy precludes direct or indirect investment in companies that generate more than 10% of revenue from alcohol, firearms, or tabaco. At the year end 18% of the listed investments were held in ethical funds.

Short-term reserves are kept on short-term deposit and in bank accounts and treated as cash.

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Investments are regularly reviewed by the Finance Review Group. Changes in investment strategy are approved by the Trustees.

Investment Policy - Action for Carers (Oxfordshire) Ltd

The listed investments are held on a long-term basis. There is a mixed objective of growth and income. Investment performance is measured on a total return basis.

All investments are held with CCLA. The charity invests in three different funds within CCLA to diversify risk. CCLA actively manage the funds in which the charity is invested.

The charity’s ethical policy precludes direct or indirect investment in companies that generate more than 10% of revenue from alcohol, firearms, or tabaco. At the year end 24% of the investments are held in ethical funds.

Short-term reserves are kept on short-term deposit and in bank accounts and treated as cash.

Investments are regularly reviewed by the Finance Review Group. Changes in investment strategy are approved by the trustees.

Fundraising

Grants and donations are sought for charitable activities not covered by contract income.

All Fundraising activity in the year was in-house, using the Fundraising Code as a guide and no third parties were involved. No fundraising complaints were received during the year.

The charity is aware that some donors or potential donors may be vulnerable. The charity has guidance for staff to identify vulnerable donors and how to work with them, ensuring that no undue pressure is placed on a person to donate.

Age UK Oxfordshire is registered with the Fundraising Regulator. Action for Carers (Oxfordshire) Ltd is not currently registered with the Fundraising Regulator due to the low level of Fundraising activity.

Reserves Policy

The trustees have assessed the requirements for reserves afresh in the light of: the results for the past few years; the situation regarding statutory income.

They have used a model that looks separately at the required reserves under the following headings:

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Calculations are based on assessments and experience, and will vary from year to year, but the latest version shows £1,197k for AUKO, and £365k for Carers. The calculated free reserves at 31 March 2024 were £1,143k for Age UK Oxfordshire, and £452k for Action for Carers (Oxfordshire) Ltd.

At the year end reserves for the group were:

£1,597,268 general reserves £402,784 designated reserves £57,533 restricted reserves

The Trustees have designated certain funds for specific future expenditure projects. The IT development project has continued in the year and balance of £40k and £12k remained at 31 March 2024 for Age UK Oxfordshire and Action for Carers (Oxfordshire) Ltd respectively. For the year to 31 March 2024 the Trustees designated £350k within Age UK Oxfordshire to establish a strategic development fund.

Restricted funds in Age UK Oxfordshire Ltd arise where the donor has imposed restrictions on the use of the funds.

The trustees are satisfied that on this basis both charities have reserves within the desired range but will continue to monitor the situation closely.

Risk Management

The Trustees of Age UK Oxfordshire/ Action for Carers (Oxfordshire) Ltd have carried out a review of the risks which are present as we take forward our strategy and work programmes. They will review risks twice a year as a full Board of Trustees and all members of Board will take equal responsibility for identifying significant risks and ensuring proper processes are in place manage them.

The following are identified as key risks to the organisation along with the mitigations and any future actions.

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----- Start of picture text -----
Risk Mitigations and actions
System failure or cyber attack, involving Antivirus protection, daily back ups and
breakdown of computers and finance cyber insurance
systems causing loss of records and
management data
Dependence on a small number of income Strong funder relationships, looking to
streams / public service contracts assess fundraising potential and income
diversification.
Reputational damage, caused by actions of Staff and volunteer handbooks combined
staff, volunteers or trustees. with regular training.
Failure to meet contracted client service Quality spot checks, staff training
levels
----- End of picture text -----

Risks are also considered within an overall risk framework to ensure that the organisation can best bolster its lines of defence, and manage risks appropriately. Trustees and management periodically undertake “deep dive” reviews to better understand the risks affecting the business, and the mitigations that are in place to counteract them.

Structure, governance and management

Age UK Oxfordshire is a registered Charity, Number 1091529 (previously 268017). It was incorporated as a company limited by guarantee on 23rd November 2001 Company Number 4328143, under a Memorandum of Association, which established the objects and powers of the Charitable Company and is governed under its Articles of Association.

The board adopted revised articles of association on 27 March 2020.

Members guarantee to contribute an amount not exceeding £1 each, to the assets of the Charitable Company in the event of winding up. The total amount of such guarantees at 31 March 2024 was 8.

Organisational Structure

A Board of at least five Trustees, governs the Charity. Full meetings are held six times a year.

Trustees may delegate any of their functions to committees consisting of two or more individuals appointed by them (but at least one member of every committee must be a Charity Trustee and all proceedings of committees must be reported promptly to the Charity Trustees). They have exercised this power and set up the Finance Review Group to monitor financial performance in a smaller, focused group inviting other Trustees as and when appropriate. This role

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has been delegated to the Finance Review Group by the Board under Article 8, and reports to the Board through a Chairperson appointed by the Board.

The Board has also delegated powers to a Nominations and Remuneration Committee to determine on its behalf its policy on Executive recruitment, remuneration and specific remuneration packages for each of the Executive Directors

The Board of Trustees is responsible for the appointment of the Chief Executive, who manages the organisation with the support of a senior management team.

Method of Recruitment and Appointment of Trustees

Trustees are appointed to the Board of Age UK Oxfordshire under Article 5 of its Articles of Association:

On appointment the Trustees are provided with a full welcome pack, which includes:

Connected Charities

Age UK Oxfordshire is a Brand Partner of Age UK and belongs to the Age England Association.

Action for Carers (Oxfordshire) Ltd is a registered Charity, Number 1149577 (registered 1st November 2012). It was incorporated as a company limited by guarantee on 29th June 2012 Company Number 08125002, under a Memorandum of Association, which established the objects and powers of the Charitable Company and is governed under its Articles of Association. Action for Carers (Oxfordshire) Ltd commenced charitable activities on 1st January 2013. Age UK Oxfordshire has control of the board and the accounts for Action for Carers (Oxfordshire) Ltd are reported in their own right and as part of these consolidated accounts.

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Executive team

Mr Paul Ringer - Chief Executive Officer (appointed 4 September 2023) Mr James Voller - Director of Services and Development

Ms Jay Elliott - Director of Finance and Resources (appointed 12 February 2024)

Ms P J Thewlis - Chief Executive Officer (resigned 15 September 2023) Mr N P Gowing - Director of Finance and Enterprise (resigned 26 January 2024)

Key management remuneration

The directors consider the board of directors, who are the Charity’s trustees, and the senior leadership team comprise the key management personnel of the charity in charge of directing, running and operating Age UK Oxfordshire on a day to day basis. All directors give of their time freely and none received remuneration in the year.

The Nomination and Remuneration Committee reviews the pay of staff on an annual basis, with reference to similar organisations of a comparable size.

Age UK Oxfordshire Trading Ltd

Age UK Oxfordshire Trading Ltd (AUKOT) is a wholly owned subsidiary undertaking of Age UK Oxfordshire (the charity). The principal activities are the sale of advertising space and training consultancy.

Ethical Legal Services Ltd

Ethical Legal Services Ltd (trading as Beacon) is a wholly owned undertaking of Age UK Oxfordshire. The principal activity is the expansion of its highly successful NHS Continuing Healthcare (CHC) advice, support, advocacy and active casework service, and the operation of the NHS England national free CHC advice line.

Action for Carers (Oxfordshire) Ltd

Action for Carers (Oxfordshire) Ltd is a registered Charity and a company limited by guarantee. Age UK Oxfordshire has control of the Action for Carers (Oxfordshire) Ltd Board. It receives funding from Oxfordshire County Council and provides support and guidance for adult carers across Oxfordshire.

Statement of trustees' responsibilities

The trustees, who are also the directors of Age UK Oxfordshire for the purpose of company law, are responsible for preparing the Trustees' Report and the accounts in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice).

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Company Law requires the trustees to prepare accounts for each financial year which give a true and fair view of the state of affairs of the charity and of the incoming resources and application of resources, including the income and expenditure, of the charitable company for that year. In preparing these accounts, the trustees are required to:

The trustees are responsible for keeping adequate accounting records that disclose with reasonable accuracy at any time the financial position of the charity and enable them to ensure that the accounts comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charity and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

Disclosure of information to auditor

Each of the trustees has confirmed that there is no information of which they are aware which is relevant to the audit, but of which the auditor is unaware. They have further confirmed that they have taken appropriate steps to identify such relevant information and to establish that the auditor is aware of such information.

The trustees' report was approved by the Board of Trustees. Lhe Mr A Lane (Chair) Trustee

Dated: 20th September 2024

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INDEPENDENT AUDITORS REPORT TO THE MEMBERS Opinion

We have audited the financial statements of Age UK Oxfordshire (the ‘parent charitable company’) and its subsidiaries (the ‘group’) for the year ended 31 March 2024 which comprise the Group Statement of Financial Activities, the Company Statement of Financial Activities the Group Balance Sheet, the Company Balance Sheet, the Group Statement of Cash Flows and notes to the financial statements, including a summary of significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including Financial Reporting Standard 102, the Financial Reporting Standard applicable in the UK and Republic of Ireland (United Kingdom Generally Accepted Accounting Practice).

In our opinion, the financial statements:

Basis for opinion

We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under those standards are further described in the Auditor's responsibilities for the audit of the accounts section of our report. We are independent of the charity in accordance with the ethical requirements that are relevant to our audit of the accounts in the UK, including the FRC’s Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion

Conclusions relating to going concern

In auditing the financial statements, we have concluded that the trustees’ use of the going concern basis of accounting in the preparation of the financial statements is appropriate.

Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the group and parent charitable company’s ability to continue as a going concern for a period of at least twelve months from when the financial statements are authorised for issue.

Our responsibilities and the responsibilities of the trustees with respect to going concern are described in the relevant sections of this report.

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INDEPENDENT AUDITORS REPORT TO THE TRUSTEES (continued)

Other information

The other information comprises the information included in the trustees’ annual report, other than the financial statements and our auditor’s report thereon. The trustees are responsible for the other information. Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon.

Our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the course of the audit or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether this gives rise to a material misstatement in the financial statements themselves. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact.

We have nothing to report in this regard.

Opinions on other matters prescribed by the Companies Act 2006

In our opinion, based on the work undertaken in the course of the audit:

Matters on which we are required to report by exception

In the light of the knowledge and understanding of the group and parent charitable company and its environment obtained in the course of the audit, we have not identified material misstatements in the directors’ report.

We have nothing to report in respect of the following matters in relation to which the Companies Act 2006 requires us to report to you if, in our opinion:

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INDEPENDENT AUDITORS REPORT TO THE TRUSTEES (continued)

Responsibilities of Trustees

As explained more fully in the statement of Trustees' responsibilities, the Trustees (who are also the directors of the parent charitable company for the purpose of company law) are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as the Trustees determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error.

In preparing the financial statements, the Trustees are responsible for assessing the charitable company’s ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the Trustees either intend to liquidate the group or parent charitable company or to cease operations, or have no realistic alternative but to do so.

Auditor's responsibilities for the audit of the financial statements

Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor's report that includes our opinion. Reasonable assurance is a high level of assurance but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements.

Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line with our responsibilities, outlined above, to detect material misstatements in respect of irregularities, including fraud. The extent to which our procedures are capable of detecting irregularities, including fraud, is detailed below:

  1. At the planning stage of the audit we gain an understanding of the laws and regulations which apply to the company and how the management seek to comply with those laws regulations. This helps us to plan appropriate risk assessments.

  2. During the audit we focused on relevant risk areas and review the compliance with the laws and regulations by making relevant enquiries and undertaking corroboration, for example by reviewing Board Minutes and other documentation.

  3. We assessed the risk of material misstatement in the financial statements including as a result of fraud and undertook procedures including:

  4. a. Reviewing the controls set in place by management

  5. b. Making enquiries of management as to whether they consider fraud or other irregularity may have taken place, or where such opportunity might exist

  6. c. Challenging management assumptions with regard to accounting estimates

  7. d. Identifying and testing journal entries, particularly those which appear to be unusual by size or nature

18

AGE UK OXFORDSHIRE

INDEPENDENT AUDITORS REPORT TO THE TRUSTEES (continued)

Because of the inherent limitations of an audit, there is a risk that we will not detect all irregularities, including those leading to a material misstatement in the financial statements or non-compliance with regulation. This risk increases the more that compliance with a law or regulation is removed from the events and transactions reflected in the financial statements, as we will be less likely to become aware of instances of non-compliance. The risk is also greater regarding irregularities occurring due to fraud rather than error, as fraud involves intentional concealment, forgery, collusion, omission or misrepresentation.

A further description of our responsibilities for the audit of the financial statements is located on the Financial Reporting Council’s website at: http://www.frc.org.uk/auditorsresponsibilities. This description forms part of our auditor's report.

Use of our report

This report is made solely to the charitable company’s members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the charitable company’s members those matters we are required to state to them in an auditor’s report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the charitable company and the charitable company’s members as a body, for our audit work, for this report, or for the opinions we have formed.

Benjamin Hayes BSc FCA (Senior Statutory Auditor) For and on behalf of Wenn Townsend

Chartered Certified Accountants Statutory Auditor

20th September ……………………. 2024

19

AGE UK OXFORDSHIRE

CONSOLIDATED STATEMENT OF FINANCIAL ACTIVITIES FOR THE YEAR ENDED 31 MARCH 2024

Notes
Income:
Voluntary income
3
Charitable activities
4
Investment income
5
Trading activities for generating
funds
Total income and endowments
Expenditure:
Raising funds
Costs of generating voluntary
income
Costs of trading subsidiaries
Investment management
Charitable activities
Cost of charitable activities
Total Resources expended
6
Net gain/(loss) on investments
11
Net incoming/(outgoing) resources
Net movement in funds
Fund balances at 1 April 2023
Fund balances at 31 March 2024
Unrestricted
funds
£
799,920
4,380,557
42,356
799,385
6,022,218
20,417
729,441
-
4,654,045
5,403,903
66,897
685,212
685,212
1,314,840
2,000,052
Restricted
funds
£
366,017
44,957
-
-
410,974
-
-
-
373,428
373,428
-
37,546
37,546
19,987
57,533
Total 2024
£
1,165,937
4,425,514
42,356
799,385
6,433,192
20,417
729,441
-
5,027,473
5,777,331
66,897
722,758
722,758
1,334,827
2,057,585
Unrestricted
funds
£
287,138
3,883,328
20,650
609,161
4,800,277
53,304
642,949
1,290
4,176,747
4,874,290
(28,905)
(102,918)
(102,918)
1,417,758
1,314,840
Restricted
funds
£
146,895
-
-
-
146,895
-
-
-
128,158
128,158
-
18,737
18,737
1,250
19,987
Total 2023
£
434,033
3,883,328
20,650
609,161
4,947,172
53,304
642,949
1,290
4,304,905
5,002,448
(28,905)
(84,181)
(84,181)
1,419,008
1,334,827

The statement of financial activities also complies with the requirements for an income and expenditure account under the Companies Act 2006.

20

AGE UK OXFORDSHIRE

CHARITY STATEMENT OF FINANCIAL ACTIVITIES FOR THE YEAR ENDED 31 MARCH 2024

Notes
Income:
Voluntary income
3
Charitable activities
4
Investment income
5
Total income and endowments
Expenditure:
Raising funds
Cost of generating voluntary
income
Investment management
Charitable activities
Cost of charitable activities
Total Resources expended
6
Net gain/(loss) on investments
11
Net incoming/(outgoing) resources
Net movement in funds
Fund balance at 1 April 2023
Fund balances at 31 March 2024
Unrestricted
funds
£
789,220
3,581,899
20,723
4,391,842
10,225
-
3,741,523
3,751,748
29,425
669,519
669,519
897,544
1,567,063
Restricted
funds
£
366,017
44,957
-
410,974
-
-
373,428
373,428
-
37,546
37,546
19,987
57,533
Total 2024
£
1,155,237
3,626,856
20,723
4,802,816
10,225
-
4,114,951
4,125,176
29,425
707,065
707,065
917,531
1,624,596
Unrestricted
funds
£
284,519
3,033,275
13,834
3,331,628
27,942
897
3,384,030
3,412,869
(10,822)
(92,063)
(92,063)
989,607
897,544
Restricted
funds
£
146,895
-
-
146,895
-
-
128,158
128,158
-
18,737
18,737
1,250
19,987
Total 2023
£
431,414
3,033,275
13,834
3,478,523
27,942
897
3,512,188
3,541,027
(10,822)
(73,326)
(73,326)
990,857
917,531

The statement of financial activities also complies with the requirements for an income and expenditure account under the Companies Act 2006. All of the above results are derived from continuous activities. There are no other gains and losses other than those stated above.

21

AGE UK OXFORDSHIRE CONSOLIDATED BALANCE SHEET

AS AT 31 MARCH 2024

Group Group Charity Charity
2024 2023 2024 2023
Notes £ £ £ £
Fixed assets
Tangible assets 10 50,601 31,683 33,979 20,075
Investments 11 704,461 657,079 351,675 341,765
755,062 688,762 385,654 361,840
Current Assets
Debtors 13 837,148 306,531 847,511 372,050
Cash at bank and in hand 1,233,781 871,879 856,325 559,260
2,070,929 1,178,410 1,703,836 931,310
Creditors: amounts falling due
within one year
14 (757,897) (501,454) (454,385) (344,728)
Net current assets 1,313,032 676,956 1,249,451 586,582
Total assets less current
liabilities
2,068,094 1,365,718 1,635,105 948,422
Creditors: amounts falling due
after more than one year
15 (10,509) (30,891) (10,509) (30,891)
Net assets 2,057,585 1,334,827 1,624,596 917,531
Income funds 18
Restricted funds 57,533 19,987 57,533 19,987
Unrestricted funds:
Designated 402,784 175,000 390,384 100,000
General 1,597,268 1,139,840 1,176,679 797,544
Total Charity funds 2,057,585 1,334,827 1,624,596 917,531

The financial statements were approved by the board of directors and authorised for issue on 20th September 2024 and are signed on its behalf by: Mr A Lane (Chair) Mr S G Elliott Len St

Mr S G Elliott St Trustee

Trustee

Company Registration no. 4328143

22

AGE UK OXFORDSHIRE

CONSOLIDATED STATEMENT OF CASH FLOWS FOR THE YEAR ENDED 31 MARCH 2024

Notes
Cash flows from operating activities
Cash (absorbed)/generated from
operations
21
Investing activities
Purchase of tangible fixed assets
10
Proceeds from sale of investments
Net cash used in investing activities
Net (decrease)/increase in cash and
cash equivalents
Cash and cash equivalents at
beginning of year
Cash and cash equivalents at end of
year
2024
£
£
383,017
(40,630)
19,515
(21,115)
361,902
871,879
1,233,781
2024
£
£
383,017
(40,630)
19,515
(21,115)
361,902
871,879
1,233,781
2023
£
£
(39,036)
(3,474)
-
(3,474)
(42,510)
914,389
871,879
2023
£
£
(39,036)
(3,474)
-
(3,474)
(42,510)
914,389
871,879
361,902
871,879
1,233,781
(42,510)
914,389
871,879

23

AGE UK OXFORDSHIRE

NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024

1 Accounting policies

1.1 General information and basis of preparation

Age UK Oxfordshire is a charitable company limited by guarantee incorporated in England / Wales. In the event of the charity being wound up, the liability in respect of the guarantee is limited to £1 per member of the charity. The address of the registered office is given in the charity information on page 3 of these financial statements. The nature of the charity’s operations and principal activities are detailed in the Trustees’ Report.

The charity constitutes a public benefit entity as defined by FRS 102. The financial statements have been prepared in accordance with Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland issued in October 2019, the Financial Reporting Standard applicable in the United Kingdom and Republic of Ireland (FRS 102), the Charities Act 2011, the Companies Act 2006 and UK Generally Accepted Accounting Practice.

The financial statements are prepared on a going concern basis under the historical cost convention, modified to include certain items at fair value. The financial statements are presented in sterling which is the functional currency of the charity and rounded to the nearest pound sterling.

The significant accounting policies applied in the preparation of these financial statements are set out below. These policies have been consistently applied to all years presented unless otherwise stated.

The Statement of Financial Activities (SOFA) and balance sheet consolidate the financial statements of the charity and its subsidiary undertakings. The results of the subsidiaries are consolidated on a line-by-line basis and are shown in notes 14, 15 and 16. The company has taken advantage of the exception in FRS 102 section 33A and has not disclosed transactions or balances with its subsidiaries.

1.2 Charitable funds

Unrestricted funds are available for use at the discretion of the trustees in furtherance of the general objectives of the charity and which have not been designated for other purposes.

24

AGE UK OXFORDSHIRE

NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024

1.2 Charitable funds (continued)

Designated Funds are funds set aside out of unrestricted funds by the Trustees and applied towards specific purposes, as identified by the Trustees.

Restricted Funds are represented by income received for specific purposes as laid down by the donors. Expenditure meeting the criteria of the specified purposes is charged against the funds, together with a fair allocation of Overheads and Support Costs.

1.3 Income recognition

All incoming resources are included in the Statement of Financial Activities (SoFA) when the charity is legally entitled to the income after any performance conditions have been met, the amount can be measured reliably and it is probable that the income will be received.

For donations to be recognised the charity will have been notified of the amounts and the settlement date in writing. If there are conditions attached to the donation and this requires a level of performance before entitlement can be obtained then income is deferred until those conditions are fully met or the fulfilment of those conditions is within the control of the charity and it is probable that they will be fulfilled.

Donated facilities and donated professional services are recognised in income at their fair value when their economic benefit is probable, it can be measured reliably and the charity has control over the item. Fair value is determined on the basis of the value of the gift to the charity. For example, the amount the charity would be willing to pay in the open market for such facilities and services. A corresponding amount is recognised in expenditure.

No amount is included in the financial statements for volunteer time in line with the SORP. Further detail is given in the Trustees’ Annual Report.

For legacies, entitlement is the earlier of the charity being notified of an impending distribution or the legacy being received. At this point income is recognised. On occasion legacies will be notified to the charity however it is not possible to measure the amount expected to be distributed. On these occasions, the legacy is treated as a contingent asset and disclosed.

Income generated from the supply of goods and services is included in full in the Statement of Financial Activities in the period in which the supply is made.

25

AGE UK OXFORDSHIRE

NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024

1.4 Resources expended

All expenditure is accounted for on an accruals basis and has been classified under headings that aggregate all costs related to the category. Expenditure is recognised where there is a legal or constructive obligation to make payments to third parties, it is probable that the settlement will be required and the amount of the obligation can be measured reliably. It is categorised under the following headings:

Irrecoverable VAT is charged as an expense against the activity for which expenditure arose.

Staff costs are charged to activities on the basis of staff time spent on those activities.

1.5 Support costs allocation

Support costs are those that assist the work of the charity but do not directly represent charitable activities and include office costs, governance costs, administrative payroll costs. They are incurred directly in support of expenditure on the objects of the charity and include project management carried out at Headquarters. Where support costs cannot be directly attributed to particular headings they have been allocated to cost of raising funds and expenditure on charitable activities on a basis consistent with use of the resources.

Fundraising costs are those incurred in seeking voluntary contributions and do not include the costs of disseminating information in support of the charitable activities.

The analysis of these costs is included in note 6.

1.6 Tangible fixed assets

Tangible fixed assets are initially measured at cost and subsequently measured at cost or valuation, net of depreciation and any impairment losses.

Depreciation is recognised so as to write off the cost or valuation of assets less their residual values over their useful lives on the following bases:

26

AGE UK OXFORDSHIRE

NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024

1.7 Fixed asset investments

Investments are recognised initially at fair value which is normally the transaction price excluding transaction costs. Subsequently, they are measured at fair value with changes recognised in ‘net gains / (losses) on investments’ in the SoFA if the shares are publicly traded or their fair value can otherwise be measured reliably. Other investments are measured at cost less impairment.

1.8 Financial instruments

The charity has elected to apply the provisions of Section 11 ‘Basic Financial Instruments’ and Section 12 ‘Other Financial Instruments Issues’ of FRS 102 to all of its financial instruments.

Financial instruments are recognised in the charity's balance sheet when the charity becomes party to the contractual provisions of the instrument.

Financial assets and liabilities are offset, with the net amounts presented in the financial statements, when there is a legally enforceable right to set off the recognised amounts and there is an intention to settle on a net basis or to realise the asset and settle the liability simultaneously.

1.9 Retirement benefits

The Charity participates in the Age Concern Pension and Life Scheme which was opened with effect from 1st December 2008; this is a defined contribution scheme. The Charity participates in the Age Concern Retirement Benefits Scheme, which with effect from 1st October 2001 had a defined contribution section and a defined benefit section. The Scheme closed to future accrual on 30th November 2008.

Please see Note 21 for further information. The assets of both schemes are held separately from those of the Charity, in a fund administered by Age UK.

1.10 Leases

Rentals payable under operating leases, including any lease incentives received, are charged to income on a straight line basis over the term of the relevant lease.

1.11 Tax

The charity is an exempt charity within the meaning of schedule 3 of the Charities Act 2011 and is considered to pass the tests set out in Paragraph 1 Schedule 6 Finance Act 2010 and therefore it meets the definition of a charitable company for UK corporation tax purposes.

27

AGE UK OXFORDSHIRE

NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024

1.12 Going concern

The financial statements have been prepared on a going concern basis as the trustees believe that no material uncertainties exist. The trustees have considered the level of funds held and the expected level of income and expenditure for 12 months from authorising these financial statements. The budgeted income and expenditure is sufficient with the level of reserves for the charity to be able to continue as a going concern.

2 Critical accounting estimates and judgements

In the application of the charity’s accounting policies, the trustees are required to make judgements, estimates and assumptions about the carrying amount of assets and liabilities that are not readily apparent from other sources. The estimates and associated assumptions are based on historical experience and other factors that are considered to be relevant. Actual results may differ from these estimates.

The estimates and underlying assumptions are reviewed on an ongoing basis. Revisions to accounting estimates are recognised in the period in which the estimate is revised where the revision affects only that period, or in the period of the revision and future periods where the revision affects both current and future periods.

3.1 Voluntary income - Consolidated

Donations and gifts
Legacies receivable
Grants receivable for core
activities
For the year ended 31
March 2024
For the year ended 31 March
2023
Unrestricted
Funds
£
72,464
699,872
27,584
799,920
287,138
Restricted
Funds
£
-
-
366,017
366,017
146,895
Total
2024
£
72,464
699,872
393,601
1,165,937
Total
2023
£
75,417
53,403
305,213
434,033
434,033

28

AGE UK OXFORDSHIRE

NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024

3.2 Voluntary income – Charity

Unrestricted
Funds
£
Donations and gifts
71,764
Legacies receivable
699,872
Grants receivable for core
activities
17,584
For the year ended 31
March 2024
789,220
For the year ended 31 March
2023
284,519
.1 Charitable income - Consolidated
Unrestricted
Funds
£
Contract income
3,841,622
Client fees
468,441
Sundry income
70,494
For the year ended 31
March 2024
4,380,557
For the year ended 31 March
2023
3,883,328
.2
Charitable income – Charity
Unrestricted
Funds
£
Contract income
2,904,320
Client fees
468,441
Intergroup recharges
164,065
Sundry income
45,073
For the year ended 31
March 2024
3,581,899
For the year ended 31 March
2023
3,033,275
Restricted
Funds
£
-
-
366,017
366,017
146,895
Restricted
Funds
£
44,957
-
-
44,957
-
Restricted
Funds
£
44,957
-
-
-
44,957
-
Total
2024
£
71,764
699,872
383,601
1,155,237
Total
2024
£
3,886,579
468,441
70,494
4,425,514
Total
2024
£
2,949,277
468,441
164,065
45,073
3,626,856
Total
2023
£
73,298
53,403
304,713
431,414
431,414
Total
2023
£
3,484,698
363,629
35,001
3,883,328
3,883,328
Total
2023
£
2,471,364
363,629
168,766
29,516
3,033,275
3,033,275

4.1 Charitable income - Consolidated

4.2 Charitable income – Charity

29

AGE UK OXFORDSHIRE

NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024

5.1 Investment income – consolidated

Income from listed investments
Interest receivable
5.2 Investment income – Charity
Income from listed investments
Interest receivable
2024
£
1,198
41,158
42,356
2024
£
1,198
19,525
20,723
2023
£
1,211
19,439
20,650
2023
£
1,211
12,623
13,834

6.1 Total resources expended – Consolidated

Raising funds
Costs of generating voluntary
income
Costs of trading subsidiaries
Investment management
Charitable activities
Activities undertaken directly
Support costs
For the year ended 31
March 2024
For the year ended 31 March
2023
Staff
Costs
£
20,384
601,619
-
622,003
2,795,886
687,658
3,483,544
Dep’n
£
-
3,150
-
3,150
2,175
16,387
18,562
Other
Costs
£
33
124,672
-
124,705
888,128
637,239
1,525,367
Total
2024
£
20,417
729,441
-
749,858
3,686,189
1,341,284
5,027,473
5,777,331
Total
2023
£
53,304
642,949
1,290
697,543
3,279,042
1,025,863
4,304,905
5,002,448
4,105,547
3,776,856
21,712
14,896
1,650,072
1,210,696

Totals for the year are shown net of intra-group charges of £164,065 (2023: £168,766).

30

AGE UK OXFORDSHIRE

NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024

6.2 Total Resources expended – Charity

Raising funds
Costs of generating
voluntary income
Investment management
Charitable activities
Activities undertaken directly
Support costs
For the year ended 31
March 2024
For the year ended 31
March 2023
Staff
Costs
£
10,192
-
10,192
2,412,475
603,513
3,015,988
3,026,180
2,752,876
Dep’n
£
-
-
-
330
16,387
16,717
16,717
11,668
Other
Costs
£
33
-
33
520,336
561,910
1,082,246
1,082,279
776,483
Total
2024
£
10,225
-
10,225
2,933,141
1,181,810
4,114,951
4,125,176
Total
2023
£
27,942
897
28,839
2,644,274
856,312
3,512,188
3,541,027

7 Net incoming resources are stated after charging:

Depreciation
Auditor’s remuneration
Trustee/director indemnity
Group
2024
2023
£
£
21,712
14,896
23,648
16,648
2,234
1,433
Charity
2024
2023
£
£
16,717
11,668
15,600
10,140
1,787
1,146

31

AGE UK OXFORDSHIRE

NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024

8 Employees

Number of employees

The average monthly number of employees during the year was:

Direct charitable
Administration and support
Wages and salaries
Social security costs
Pension contribution
Recruitment, retention and training
Redundancy pay
Temporary staff
Group
2024
2023
Number
Number
166
160
25
26
191
186
Group
2024
2023
£
£
3,611,143
3,357,003
262,393
232,559
135,546
125,878
62,302
49,990
-
3,152
34,163
8,274
4,105,547
3,776,856
Charity
2024
2023
Number
Number
129
123
22
22
151
145
Charity
2024
2023
£
£
2,679,921
2,473,016
186,066
160,294
74,684
68,370
51,346
39,770
-
3,152
34,163
8,274
3,026,180
2,752,876

There were no employees whose annual remuneration was in excess of £60,000 (2023 – nil).

9 Trustees' and key management personnel remuneration and expenses

The trustees neither received nor waived any remuneration during the year (2023: £Nil).

The total amount of employee benefits received by key management personnel is £202,586 (2023: £169,162). The Trust considers its key management personnel compromise the Chief Executive, Director of Finance and Resources, and Director of Services.

No trustees are accruing pension arrangements.

One trustee received £108 (2023: £nil) in relation to travel expenses during the financial year.

32

AGE UK OXFORDSHIRE

NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024

10.1
Tangible Fixed Assets – Consolidated
Leasehold
property
£
Cost
At 1 April 2023
79,709
Additions
-
At 31 March 2023
79,709
Depreciation and impairment
At 1 April 2023
58,606
Depreciation charged for the year
10,487
At 31 March 2024
69,093
Carrying amount
At 31 March 2024
10,616
At 31 March 2023
21,103
10.2 Tangible Fixed Assets – Charity
Leasehold
property
£
Cost
At 1 April 2023
75,598
Additions
-
At 31 March 2024
75,598
Depreciation and impairment
At 1 April 2023
55,523
Depreciation charged for the year
9,972
At 31 March 2024
65,495
Carrying amount
At 31 March 2024
10,103
At 31 March 2023
20,075
Office and IT
Equipment
£
151,354
40,630
191,984
140,774
11,225
151,999
39,985
10,580
Office and IT
Equipment
£
118,377
30,621
148,998
118,377
6,745
125,122
23,876
-
Total
£
231,063
40,630
271,693
199,380
21,712
221,092
50,601
31,683
Total
£
193,975
30,621
224,596
173,900
16,717
190,617
33,979
20,075

33

AGE UK OXFORDSHIRE

NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024

11.1 Fixed asset investments – Consolidated

At 1 April 2023
Additions
Disposals
Change in value in the year
At 31 March 2024
Listed
Investments
£
657,079
-
(19,515)
66,897
704,461
Shares in
Subsidiaries
£
-
-
-
-
-
Total
£
657,079
-
(19,515)
66,897
704,461

11.2 Fixed asset investments – Charity

At 1 April 2023
Additions
Disposals
Change in value in the year
At 31 March 2024
Share in subsidiary companies at
Age UK Oxfordshire Trading Limited
Less: provision
Ethical Legal Service Limited
Listed
Investments
£
341,764
-
(19,515)
29,425
351,674
cost:
Shares in
Subsidiaries
£
1
-
-
-
1
2024
£
25,000
(25,000)
1
1
Total
£
341,765
-
(19,515)
29,425
351,675
2023
£
25,000
(25,000)
1
1

34

AGE UK OXFORDSHIRE

NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024

12.1 Subsidiary Company – Age UK Oxfordshire Trading Limited

The Charity owns the whole of the issued ordinary shares of Age UK Oxfordshire Trading Ltd, a company registered in England & Wales No. 05929408. The subsidiary is used for primary and nonprimary purpose trading activities. All activities have been consolidated on a line by line basis in the SOFA. Any net profit after the offset of prior year losses would be gifted to the charity and treated as donations. A summary of the results of the subsidiary is shown below:

Summary of Results of the subsidiary

Summary of Results of the subsidiary
Turnover
Gross profit
Administrative expenses
Corporation tax
Net profit/(loss)
The aggregate of the assets, liabilities and funds was:
Assets
Liabilities
Deficiency of funds
2024
£
5,149
5,149
(832)
-
4,317
23,595
(49,117)
(25,522)
2023
£
3,623
3,196
(427)
-
3,196
25,761
(55,600)
(29,839)

In January 2019, the two charity shops operated by Age UK Oxfordshire Trading Ltd were transferred to Age UK Trading CIC, a subsidiary of the national charity. In recognition of the discontinuation of the main line of business, and the debit balance on the retained earnings account, the trustees made a provision against the investment in subsidiary in the year ended 31 March 2020. The company has continued to trade, but at a lower level of activity.

35

AGE UK OXFORDSHIRE

NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024

12.2 Subsidiary Company – Ethical Legal Services Limited

The Charity owns the sole issued ordinary share of Ethical Legal Services Ltd which trades under the name of Beacon, a company registered in England & Wales No. 08649926. The subsidiary was incorporated on 14th August 2013 and commenced trading activities under the trading name Beacon on 1st September 2013.The subsidiary is used for non-primary purpose trading activities.

All activities have been consolidated on a line by line basis in the SOFA. Any net profit after the offset of prior year losses would be gifted to the charity and treated as donations. A summary of the results of the subsidiary is shown below:

Summary of Results of the subsidiary
Turnover
Direct expenses
Gross profit
Administrative expenses and interest payable
Net Profit/ (Loss)
The aggregate of the assets, liabilities and funds was:
Assets
Liabilities
Deficiency of funds
2024
£
794,236
(3,560)
790,676
(725,049)
65,627
219,191
(294,183)
(74,992)
2023
£
605,538
(6,643)
598,895
(638,620)
(39,725)
63,677
(204,296)
(140,619)

36

AGE UK OXFORDSHIRE

NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024

12.3 Subsidiary Charity –Action for Carers (Oxfordshire) Ltd

The Charity is a member of Action for Carers (Oxfordshire) Ltd, a charitable company limited by guarantee registered in England and Wales No 08125002 and with Charities Commission No 1149577. The subsidiary was incorporated on 29th June 2012 and commenced charitable activities on 1st January 2013.

All activities have been consolidated on a line by line basis in the SOFA. A summary of the results of the subsidiary is shown below.

Summary of Results of the Subsidiary
Incoming resources
Resources expended
Gains/(losses)
Net Movement in funds
The aggregate of the assets, liabilities and funds was:
Assets
Liabilities
Surplus of funds
2024
£
1,001,087
(1,108,197)
37,472
(69,638)
671,525
(201,935)
469,590
2023
£
1,030,994
(987,238)
(18,083)
25,673
641,043
(101,815)
539,228

13 Debtors

Amounts falling due within one
year:
Trade debtors
Amounts owed by group undertakings
Taxes and social security
Other debtors
Prepayments and accrued income
Deferred Tax
Group
2024
2023
£
£
177,348
144,601
-
-
-
3,138
18,961
22,541
634,927
136,251
831,236
306,531
5,912
-
837,148
306,531
Charity
2024
2023
£
£
60,445
94,362
160,252
148,978
-
-
-
-
626,814
128,710
847,511
372,050
-
-
847,511
372,050
Charity
2024
2023
£
£
60,445
94,362
160,252
148,978
-
-
-
-
626,814
128,710
847,511
372,050
-
-
847,511
372,050
372,050
-
372,050

37

AGE UK OXFORDSHIRE

NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024

14 Creditors: amounts falling due within one year

Taxation and social security
Trade creditors
Other creditors
Amount owed to group company
Accruals and deferred income
Group
2024
2023
£
£
123,522
103,629
39,725
90,253
21,027
35,040
-
-
573,623
272,532
757,897
501,454
Charity
2024
2023
£
£
43,609
39,382
36,844
99,037
18,640
25,873
104
-
355,188
180,436
454,385
344,728
Charity
2024
2023
£
£
43,609
39,382
36,844
99,037
18,640
25,873
104
-
355,188
180,436
454,385
344,728
344,728

15 Creditors: amounts falling due after more than one year

Defined benefit pension (see also note 17) Group
2024
2023
£
£
10,509
30,891
Charity
2024
2023
£
£
10,509
30,891

16 Operating lease commitments

At the reporting end date the charity had outstanding commitments for future minimum lease payments under non-cancellable operating leases, which fall due as follows:

Within one year
Between two and five years
Group
2024
2023
£
£
90,901
90,901
7,575
90,901
98,476
181,802
Charity
2024
2023
£
£
49,386
49,386
4,116
49,386
53,502
98,772

38

AGE UK OXFORDSHIRE

NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024

17 Pension Scheme

Defined Contribution Plan

Up until September 2018 Age UK Oxfordshire, Age UK Oxfordshire Trading Ltd and Action for Carers (Oxfordshire) Ltd were members of the Age UK Pension Plan with Zurich (scheme number 10006107), a defined contributions scheme. In September 2018 a new scheme was set up with Scottish Widows under substantially similar terms (Money4Life – scheme number 88647601), and accumulated funds have been transferred to the new scheme.

The total pension cost to Age UK Oxfordshire Group for the year was £135,546 (2023: £125,878). This includes £20,232 of contributions to the defined benefit pension scheme detailed below.

The total pension cost to Age UK Oxfordshire, the charity, for the year was £74,684 (2023: £68,370). This includes £20,232 of contributions to the defined benefit pension scheme detailed below.

Contributions of £18,616 (2023: £17,049) were outstanding at the balance sheet date.

Defined Benefits Plan

The Charity is also a participating employer in Age Concern section of the Age UK Retirement Benefits Scheme (“the scheme”). The level of benefits provided by the Scheme depends on a member’s length of service and their salary at their date of leaving the Scheme. This Section of the Scheme closed to future accrual on 30 November 2008.

A full actuarial valuation of the Scheme as at 31 March 2022 is in progress and the initial results of this valuation have been updated to 31 March 2023 by a qualified independent actuary. The expected Employer contributions for the year ending 31 March 2025 are £20k. These contributions include an allowance for administration expenses and PPF levies.

The initial results of the latest funding valuation at 31 March 2022 have been adjusted to the balance sheet date taking account of experience over the period since 31 March 2022, changes in market conditions and differences in the financial and demographic assumptions. The present value of the defined benefit obligation was measured using the Projected Unit Method.

Under FRS 102 the scheme surplus was £3,658, and Age UK Oxfordshire’s share of this surplus was £26k. At 31 March 2024 the accounts showed a provision of £10,509 (2023: £30,891). The trustees want to take a prudent view on releasing any more of this provision, recognising the volatility of the balance sheet calculation from year to year under FRS102, and the unsettled trading conditions in the wake of the Ukraine conflict and related cost of living challenges. They have therefore decided to continue their recent policy of reducing it by the annual employer contributions, until such time as the provision matches the FRS 102 calculation.

39

AGE UK OXFORDSHIRE

NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024

18 Funds

Unrestricted Funds

The unrestricted funds of both Charities consist of freely available General Reserves and Designated Funds, where the Trustees have imposed restrictions on the use of the funds.

Restricted Funds

The restricted funds of the Charities are those where the Donor has imposed restrictions on the use of the funds. These funds consist solely of Grants received for specific purposes.

Grants and donations

We would like to extend our heartfelt thanks to all our donors, customers, volunteers and supporters for their valued contributions. Without the astonishing levels of support we have received we would have been much less effective at a time when our services were much needed. The following is a list of receipts over £2,000; we do not have sufficient space to acknowledge all contributions except to say that we appreciate every sum received and are grateful for each one.

to say that we appreciate every sum received and are grateful for each one.
Donors and Partners
Age UK Oxfordshire County Council
Buckinghamshire, Oxfordshire and Berkshire
West Integrated Care Board
P F Charitable Trust
Cherwell District Council Pye Charitable Settlement
Dementia UK Sanctuary Housing
Doris Field Charitable Trust Sky Cares
Esmée Fairbairn Foundation Souldern Charitable Trust
Historic England Tesco
John Lewis Oxford Thames Valley PCC Community Fund
Oxford Health NHS Foundation Trust The National Lottery Community Fund
Oxford University Hospitals NHS Foundation
Trust West Oxfordshire District Council
Oxfordshire Community Foundation
Legacies
F Bedford
C Reed
B Colman
J Hewitt
E Scott-Denness
E Snelson

40

AGE UK OXFORDSHIRE

NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024

18 Funds (continued) Funds Movement – Consolidated

Unrestricted - General
Charity
Action for Carers
Age UK Trading
Ethical Legal Services
Consolidation adjustment
Total unrestricted - general
Unrestricted - Designated*
Development of digital systems
Strategic development fund
Action for Carers – planned deficit
Total Unrestricted
Balance at
1 April 2023
£
797,544
464,228
(29,839)
(140,619)
48,526
1,139,840
125,000
-
50,000
175,000
1,314,840
Income
£
4,391,842
1,001,087
5,149
794,236
(170,096)
6,022,218
-
-
-
-
6,022,218
Expenses
£
(3,692,132)
(1,095,597)
(832)
(728,609)
185,483
(5,331,687)
(72,216)
-
-
(72,216)
(5,403,903)
Gains/
(losses)
£
29,425
37,472
-
-
-
66,897
-
-
-
-
66,897
Transfers
£
(350,000)
50,000
-
-
-
(300,000)
-
350,000
(50,000)
300,000
-
Balance at
31 March
2024
£
1,176,679
457,190
(25,522)
(74,992)
63,913
1,597,268
52,784
350,000
-
402,784
2,000,052

*Elimination of transactions between group companies

41

AGE UK OXFORDSHIRE

NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024

18 Funds (continued) Funds Movement – Consolidated (continued)

Restricted
Arts Partnership (Esmée Fairbairn)
Dementia Support
Helpline
Phone Friends
Bereavement Support
Age Friendly Banbury
West Oxfordshire
Christmas Community
Age UK Digital Champion
Age UK Scam Prevention
Age UK Cost of Living Response
Cherwell District Council
Total
Balance at
1 April 2023
19,987
-
-
-
-
-
-
-
-
-
-
-
19,987
1,334,827
Income
127,420
45,000
24,434
8,000
4,000
26,500
5,000
15,000
36,000
40,000
39,663
39,957
410,974
6,433,192
Expenses
(102,538)
(45,000)
(24,434)
(8,000)
(4,000)
(13,836)
(5,000)
(15,000)
(36,000)
(40,000)
(39,663)
(39,957)
(373,428)
(5,783,362)
Gains/
(losses)
-
-
-
-
-
-
-
-
-
-
-
-
-
66,897
Transfers
-
-
-
-
-
-
-
-
-
-
-
-
-
-
Balance at
31 March
2024
44,869
-
-
-
-
12,664
-
-
-
-
-
-
57,533
2,057,585

42

AGE UK OXFORDSHIRE

NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024

18 Funds (continued) – Consolidated Prior Year

Unrestricted - General
Charity
Action for Carers
Age UK Trading
Ethical Legal Services
Consolidation adjustment
Total unrestricted - general
Unrestricted - designated
Total Unrestricted
Restricted
Arts Partnership (Esmée Fairbairn)
WODC (Community Revenue
Grant)
Shanly Foundation
OCF (Jubilee Fund)
Pye Charitable Trust
Bookfeast
Total*
Balance at
1 April 2022
£
839,607
463,555
(33,036)
(100,894)
48,527
1,217,759
200,000
1,417,759
-
-
-
-
-
1,250
1,250
1,419,009
Income
£
3,320,806
1,030,994
3,623
605,538
(189,589)
4,771,372
-
4,771,372
119,923
10,000
2,000
9,972
5,000
-
146,895
4,918,267
Expenses
Gains/
(losses)
Transfers
Balance at
31 March
2023
£
£
£
£
(3,402,047)
(10,822)
50,000
797,544
(987,238)
(18,083)
(25,000)
464,228
(426)
-
-
(29,839)
(645,263)
-
-
(140,619)
189,589
-
-
48,526
(4,845,385)
(28,905)
25,000
1,139,840
-
-
(25,000)
175,000
4,845,385
(28,905)
-
1,314,840
Elimination of transactions between group companies
(99,936)
-
-
19,987
(10,000)
-
-
-
(2,000)
-
-
-
(9,972)
-
-
-
(5,000)
-
-
-
(1,250)
-
-
-
(128,158)
-
-
19,987
5,002,449
-
-
1,334,827*
Balance at
31 March
2023
£
797,544
464,228
(29,839)
(140,619)
48,526
1,139,840
175,000
1,314,840
19,987
1,334,827

43

AGE UK OXFORDSHIRE

NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024

18 Funds (continued) Funds Movement – Charity

Unrestricted
General
Unrestricted - Designated
Development of digital systems
Strategic development fund
Total unrestricted
Restricted
Arts Partnership (Esmée
Fairbairn)
Dementia Support
Helpline
Phone friends
Bereavement Support
Age Friendly Banbury
West Oxfordshire
Christmas Community
Age UK Digital Champion
Age UK Scam Prevention
Age UK Cost of Living
Programme
Cherwell District Council
Total
Balance at
1 April 2023
£
797,544
100,000
-
100,000
897,544
Income
£
4,391,842
-
-
-
4,391,842
Expenses
£
(3,692,132)
(59,616)
-
(59,616)
(3,751,748)
Gains/
(losses)
£
29,425
-
-
-
29,425
-
-
-
-
-
-
-
-
-
-
-
-
Transfers
£
(350,000)
-
350,000
350,000
-
-
-
-
-
-
-
-
-
-
-
-
-
Balance at
31 March
2024
£
1,176,679
40,384
350,000
390,384
1,567,063
19,987
-
-
-
-
-
-
-
-
-
-
-
127,420
45,000
24,434
8,000
4,000
26,500
5,000
15,000
36,000
40,000
39,663
39,957
(102,538)
(45,000)
(24,434)
(8,000)
(4,000)
(13,836)
(5,000)
(15,000)
(36,000)
(40,000)
(39,663)
(39,957)
44,869
-
-
-
-
12,664
-
-
-
-
-
-
19,987
917,531
410,974
4,802,816
(373,428)
(4,125,176)
-
29,425
-
-
57,533
1,624,596

44

AGE UK OXFORDSHIRE

NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024

18 Funds (continued) Funds Movement – Charity Prior Year

Unrestricted
General
Designated
Total unrestricted
Restricted
Arts Partnership (Esmée
Fairbairn)
WODC (Community
Revenue Grant)
Shanly Foundation
OCF (Jubilee Fund)
Pye Charitable Trust
Bookfeast
Total
Balance at
1 April 2022
£
839,607
150,000
989,607
Income
£
3,320,806
-
3,320,806
Expenses
£
(3,402,047)
-
(3,402,047)
Gains/
(losses)
£
(10,822)
-
(10,822)
-
-
-
-
-
-
-
Transfers
£
50,000
(50,000)
-
-
-
-
-
-
-
-
-
Balance at
31 March
2023
£
797,544
100,000
897,544
-
-
-
-
-
1,250
1,250
990,857
119,923
10,000
2,000
9,972
5,000
-
146,895
3,467,701
(99,936)
(10,000)
(2,000)
(9,972)
(5,000)
(1,250)
(128,158)
(3,541,027)
19,987
-
-
-
-
-
19,987
917,531

45

AGE UK OXFORDSHIRE

NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024

19.1 Analysis of net assets between funds – Consolidated

Fund balances at 31 March 2024 are
represented by:
Tangible fixed assets
Investments
Current assets
Creditors: amounts falling due within one year
Creditors: amounts falling due after more than
one year
19.2 Analysis of net assets between funds
Fund balances at 31 March 2024 are
represented by:
Tangible fixed assets
Investments
Current assets
Creditors: amounts falling due within one year
Creditors: amounts falling due after more than
one year
Unrestricted
funds
£
50,601
704,461
2,013,396
(757,897)
(10,509)
2,000,052
– Charity
Unrestricted
funds
£
33,979
351,675
1,646,303
(454,385)
(10,509)
1,567,063
Restricted
funds
£
-
-
57,533
-
-
57,533
Restricted
funds
£
-
-
57,533
-
-
57,533
Total
£
50,601
704,461
2,070,929
(757,897)
(10,509)
2,057,585
Total
£
33,979
351,675
1,703,836
(454,385)
(10,509)
1,624,596

46

AGE UK OXFORDSHIRE

NOTES TO THE FINANCIAL STATEMENTS (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024

20 Related party transactions

There were no disclosable related party transactions during the year (2023 – none).

21 Cash generated from operations – Consolidated

Surplus for the year
Adjustments for:
Fair value (gains) and losses on investments
Depreciation and impairment of tangible fixed assets
Movements in working capital:
(Increase)/decrease in debtors
Increase/(decrease) in creditors
Cash (absorbed by)/generated from operations
2024
£
722,758
(66,897)
21,712
(530,617)
236,061
383,017
2023
£
(84,181)
28,905
14,896
247,536
(246,192)
(39,036)

22 Contingent asset

In the prior year, a contingent asset in respect of a legacy to which the charity was entitled but which had not yet been received and the value of which could not be precisely measured was recognised in the accounts. There are no contingent assets to note in the current year.

47

AGE UK OXFORDSHIRE

INCOME AND EXPENDITURE

FOR THE YEAR ENDED 31 MARCH 2024

Total Income
Expenditure
Staff costs
Other staff costs
Volunteer costs
Activity costs
Premises costs
Office running costs
IT costs
Marketing costs
Legal and professional costs
Bank charges
Miscellaneous
Depreciation
Bad debts
Total Expenditure
Unrealised (losses)/gains on
investments
Net result for the year
Group
2024
2023
£
£
6,433,192
4,947,172
4,043,245
3,726,867
667,022
510,948
708
740
97,207
70,498
330,368
135,485
249,674
203,789
216,133
190,898
12,010
37,065
105,628
90,693
3,404
1,616
13,270
18,033
21,712
14,896
16,950
920
5,777,331
5,002,448
66,897
(28,905)
722,758
(84,181)
Charity
2024
2023
£
£
4,802,816
3,478,523
2,974,834
2,713,106
435,079
300,580
691
698
93,191
63,379
199,172
87,792
135,307
129,228
177,429
126,170
7,881
31,769
57,828
64,189
646
137
9,845
9,248
16,719
11,668
16,554
3,063
4,125,176
3,541,027
29,425
(10,822)
707,065
(73,326)
Charity
2024
2023
£
£
4,802,816
3,478,523
2,974,834
2,713,106
435,079
300,580
691
698
93,191
63,379
199,172
87,792
135,307
129,228
177,429
126,170
7,881
31,769
57,828
64,189
646
137
9,845
9,248
16,719
11,668
16,554
3,063
4,125,176
3,541,027
29,425
(10,822)
707,065
(73,326)
3,541,027
(10,822)
(73,326)

48