action on
disability
Life beyond barriers
A Company Limited by Guarantee
Company No. 4237604
Charlty No. 1091518
Report and financial statements
For the year ended
31 March 2025

Action on Disability
Report and financlal statements
For the year ended 31 March 2025
Contents
Page
Reference and administrative infonnation
Trustees, Annual Report
2-22
Achievements and perfomiance
Financial review
Structure, govemance and management
ststement of responsibilities of the Trustees
statement as to disclosure to our auditors
Independent Auditors. Report
23-26
Statement of Financial Activities
(incorporating an income and expenditure account)
27
Balance Sheet
28
Statement of Cashflows
29
Notes to the Financial Statements
30-38

Action on Disability
Report and flnancial statements
For the year ended 31 March 2025
Reference and administrative information
Trustees:
Sharon Holder (Chair)
Kate Betteridge
Thomas Butler
Donna Fenner
Mike Gannon
Jack Hill
Mustsfa Karim
Naomi Key-Field
Greg Patton
Jenny Parker
Ash ley Pearce
Cowopted Adviser:
Patrick Mcveigh
Company Secretary:
David Buxton OBE
Chief Executive:
David Buxton OBE
Company number:
4237604
Charty number:
1091518
Registered office:
Centre for Independent Living, Mo Mowlam House, Clem Atlee
Court, London SW6 7BF
Audltors:
Goldwins Limited
75 Maygrove Road
West Hampstead
London NW6 2EG
Bankers
Lloyds Bank
417 Noth End Road
Fulham
London, SW6 1NS
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Action on Disability
Trustees, Annual Report
For the year ended 31 March 2025
Trustees Annual Report 2024-25
The Trustees are pleased to present the Annual Report and Accounts for the year 1st April
2024 to 31 st March 2025.
Our Vislon
To achieve an inclusive and accessible society, free from disabling barriers.
Our Mission
To ensure that Deaf and Disabled Londoners have independence, choice, and control over our
own lives, and can influence and change the disabling barriers we experience.
Our Values and what makes us unique
We have been progressing towards our vision since 1979. We began as a small group of
Disabled residents campaigning for access to local swimming pools and public toilets. As we
have broadened our seniices, activities and influence, the values that guide us and give Action
on Disability its unique character are:
Human Rlghts:
We believe every Deaf and Disabled person's life shou Id be defined by h uman rights
ratherthan by charity
We follow the principles of the UN Convention of the Rights of Disabled People and 12
Pillars of Independent Living
We actively promote everyone getting fair, equitable and accessible opportunities which
enable independence
Social Model of Disabilty:
We work within the Social Model of disability
This model recognises that people are Disabled by barriers in society, not by their
impaimients or differences
Lived Experience Leadershlp and Co-production:
We stand for 'Nothing about us. without us.. That means Deaf and Disabled people
should be fully involved in leading change
We lead by example in this as an organisation govemed and run by Deaf and Disabled
people. We do this well because we have lived experience of Deaf and Disabled people's
issues
We believe in coproduction. That means local Deaf and Disabled people should be
involved in local decision making, and actively part of designing solutions to local
problems and issues
Partnership and Collaboratlon:
1 UNCRPD
2 In
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Action on Disability
Trustees. Annual Report
For the year ended 31 March 2025
We work closely with the local community of Deaf and Disabled people; peer support
groups; families; local communities; and groups working with other marginalised people
We collaborate with other Deaf and Disabled people led organisation s (DDPOS) around
London and beyond
We believe we are stronger together. This is a more effective way of influencing change
getting closer to our vision
Inclusion, Diversity and understanding trauma:
We actively embrace justice, dign ity and respect within our organisation and wider
community
We value the diversity of our commu nity. We work sensitively, knowing people will
experience trauma because of interseclional5 forms of discrimination such as ableism,
racism, sexism, and homophobia
We believe in empowering Deaf and Disabled people and grou ps who are less visible
and under-represented inside and outside of Action on Disability
Action on Disabilty stands for:
Inclusion, Diversity, Equality and Access- this is our IDEA for the futu ￿1
Strategic Objective 1
Engage Deaf and Disabled People in our community through a range of high quality and
accessible services and su pport.
Strategic Objective 2
Enable Deaf and Disabled people to thrive and use their strengths through
opportu nities to bu ild knowledge and skills and gain experience and confidence in accessing
rights and opportunities.
Grow Deaf and Disabled leaders of social change: challenging systemic barriers,
promoting the rights of Deaf and Disabled people, and influencing local an d national policy
and practice.
Lead by example.. providing evidence of Deaf and Disabled people's strengths and ability to
lead change as an effective Deaf and Disabled people led organisation.
Achievements and performance 2024.25￿111
5 What is Intersectionali
Vide
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Action on Disability
Trustees. Annual Report
Forthe year ended 31 March 2025
Employment SeNice
This year is our 12th anniversary since we launched a new small employment project to
support 12 young Disabled people and also to providejob club to support Disabled residents to
look forwork. Looking back over the past 12 years, as a resu It of this, AOD have supported a
total of 642 Disabled people finding paid employment, 21 % of them furthering their career
progression and promotion, 790/0 of them currently wothing.
This year, AOD Employment Service continues to provide three different projects:
Supported Internships.
133 hou rs a week to provide job coaching and employer engagement for 17 Disabled
young people at 2 different sites
Follow on Support Service; and
30 hours a week to support ex-graduates Disabled people to look for paid employment
In Work Support Service.
216 hours a week job support and coaching to Disabled workers at different work
locations across Greater London
All projects are aimed at promoting accessible recruitment and jobs for Disabled people, whilst
supporting employers in the development of a diverse work force through consultstion and
train ing. We are proud to be working with several employers and partners who are committed
to change. Here are some of the employers with whom we have worked this year:
Building 245 Hammersmith
Holiday Inn
Imperial College London, Charing Cross
Imperial College London University
London Borough of Hammersmith and Fulham
Lyric Theatre Hammersmith
Nandos
National Theatre
NHS
Pret
Primark
Royal Borough of Kensington and Chelsea
London Borough of Ealing
Our 2024-25 Highlights:
13 graduate intems supported by our Supported Employment Coordinators are now in
paid employment
39 ex-graduate intems are being supported by our Follow up Coordinator in finding paid
employment
31 Disabled people in paid employment are being supported by AOD'S In Work Support
Serrfice
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Action on Disability
Trustees, Annual Report
For the year ended 31 March 2025
Case Story- Kabir's Supported Internship Journey
Kabirjoined the Kensington and Chelsea Supported Intemship programme because
'1 needed to develop my employability skills to prepare for my future job ... especlally
rf you may have been excluded fmm apprenticeships or traineeships ... none would
get back to me,.
Kabir was keen to pu rsue tech nical and supportive roles where he cou Id assist other deaf
people but felt unable to do so due to his own barriers- he had previously sought support
for his impaimient. During his first placement- he worked as a Business Support Officer in
Kensington and Chelsea councils Children's seNices. Due to the pandemic, this was a
remote role.
Kabir wished to develop h is data-processing skills during this time and spent most of this
placement updating a database of disability-confident employers in the local area. Other
aspects of his role involved co-production. Kabir investigated access issues with the local
offer's website, gave h is opinion on how deaf people could access th e material on the site,
as well as otherfunctionalities he believed the site should consider.
Kabir discussed perfomiance pressures with his job coach - where he found regular
meetingstiring butwanted to show his hearing colleagues and mentors that he was presenv
paying attention during those meetings, alongside other issues such as ergonomic issues
(strain signing on screen whilst using a keyboard). Kabirfs job coach worked with him to
develop better ergonomics and h is self-advocacy skills to discuss with h is workplace
mentors about what reasonable adjustments he would requ ire as a deaf autistic person to do
his job remotely.
The Equality Act 2010 places a duty on an employer to make reasonable adjustments for
Disabled employees. By the second term Kabir negotiated to have bu Ilet-pointed notes of
meetings sent to him, a detachable keyboard and a change in his role (titled: SEND Local
Offer Officer in Employment Pathways and Participation) to focus primarily on co-produced
tasks. Action on Disability staff also negotiated a 'check-in' system and a timetsble with
planned in screen-time an d ergonomic breaks to elevate these issues that were causing
Kabiranxiety.
During this time, Kabir created a 'deaf friendly, video on his experience as a deaf studenl
and why he chose to join a su pported internship programme - for the purposes of
infoming other deaf students of vocational programmes. Kabir also enrolled on a business
enterprise workshop, where he developed a business plan and a website for a deaf
studentsupport service wh ich matches students with the appropriate support, they require to
complete a chosen course (including BSL).
Once Kabir has completed the supported intemship programme, he's considering a paid IT
apprenticeship role within the council - developed by his workplace mentors for Kabir to
continue developing his IT skills whilst in paid employment.
Kabir wou Id prefer to complete functional skills to Level 2 next year, however he has a
dependant, and he needs to evidence £18,600 eamings as a home-office requirement.
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Action on Disability
Trustees, Annual Report
For the year ended 31 March 2025
Kabir is currently working with Action on Disability staff to find full-time paid employment and
assistance to setu p Access to Work arrangements once in-woth.
"It was pleasant speaking with Kabir at team meetlngs and we value his positive
contributions to the pmject ..- he was very Pmwactive with hls approach to the tssks
we were working on togetherf..
Marianna, Kensington and Chelsea Register Office
Our Future Plans..
Seek new key partner(s) to expand more Supported Intemship sites with ou r Follow-on
Su pport Seniice
Recruit more job coach I support worker to meet the growing demand of our In Work
Support Service
Achieve new funding to develop new partnerships and continue projects, especially a
great need to fund a Follow-up and Support project
Independent Living Service
Independent Living Service has gradually grown from strength to strenglh over the last 9 years,
starting from the dedicated Peer Support project to a wide range of Independent Living projects
now:
Direct Payments Support Service
Assisting local Disabled residents to manage their Direct Payments
Our Place Project
3 year Lottery fund starting from February 2023
Peer Support Project
Providing and facilitating a number of Peer Support led groups run by Disabled people
Co-production and Disability Equallty Project
Providing train ing and support to local Disabled residents to become co-producers
London Borough of Hammersmith and Fulham contracted AOD to provide the Direct Payment
Su pport Service <DPSS} to assist local Disabled residents to manage their D1￿ct Payments.
We work closely with the Direct Payment Peer Support Group and Disabled residents to
ensure that the service is co-produced and that we are w0￿1ng logether in an active way to co-
plan, co-deliver and co-review Ihe seDiice.
We believe that a good Direct Payment Support Service should promole choice, control, and
independence for Disabled residents, and that their views should infom our seNice delivery
every step of the way.
The Direct Payment Support Service assists Dlsabled resldents to:
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Action on Disability
Trustees, Annual Report
Forlhe year ended 31 March 2025
Set up their Direct Payments.
Recruit and employ their own support stsff.
Find a suitable payroll service and manage their stsff or identify a suitable care agency or
provider.
Manage their Direct Payment budget.
Be signposted to other organ isations for different support where applicable.
Use their Direct Payments flexibly and creatively (e.g., pooling budgets)
Be introduced to meet other Disabled people who use a Direct Payment th rough the Peer
Su pport Grou p.
Our Project Outcomes:
Disabled residents are enabled to optimise Ihe opportunities available to them through
increased choice and control.
Through an ethos of self-help, Disabled residents feel empowered and have the ability
and confidence to manage their own Direct Payments.
Disabled residents feel safe, secure, and supported to ach ieve greater independence
with minimal support.
Disabled residents have improved quality of life.
Our 2024.25 Highllghts:
We received 168 referrals, the majority of which were from LBHF (Circa 92 % )
the other 80/0 were made up of self-referrals.
We provided support th rough 389 phone calls, 107 face-to-face meetings and 1,421
emails.
On average and throughout the year the DPSS team were su pporting 88 residents at any
one time at different stsges of the Direct Payment process.
The most common request for support from the DPSS was focused on Employer Support.
We delivered and su pported access to 10 training and information sessions for residents
or their representatives wh ich had 118 attendances in totsl.
We facilitated 28 peer group sessions with a total 196 attendances, with an average
attendance of 38 residents or Iheir representstives each quarter.
We delivered 6 training sessions to LBHF Social Workers with a total of 70 attendances.
By the end of February 2025, AOD had recruiled a full team to deliverthe serrfice. The
team are now motivated and committed, and generating excellent testimony from
residents wh ich reflects very well on AOD.
Through stskeholder operational meetings AOD implemented a service action plan to
ensure the work we do aligns with the needs of Disabled residents
With the Peer support group, developed a strategy to recruit an independent peer group
facilitator and contin ue to increase engagement from Disabled r8sidents.
Our Challenges:
How we have overcome these:
Recruiting an independent peer group facilitstor to increase engagement from Disabled
residents, has proven a challenge, however we have now implemented a recruitsnent
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Action on Disability
Trustees, Annual Report
For Ihe year ended 31 March 2025
plan and have secreted interest in the role from 3 Disabled residents, who will go through
a competitive recruilment process led by Disabled residents.
Recruiting and retaining stsff was challenging this year. but by early 2025 we had built a
full, motivated team delivering a highquality seniice.
Administrative su pport, which would improve communications to personal assistants and
self-directed support residents, support the increased demands from the DP Peer
Support Group, and promote training and infomiation-sharing activities will require
additional human resou rce. A review of budgets will be required to confim resources to
add this role to the service.
Feedback:
AOD DPSS service received two complaints throughout the year. One focused on a pay
issue to a PA and the other relating to the impartiality of an information session organised
by the peer support group.
"I look forward to another exciting year with directpayments and AOD and look foward fo
lots of lovely courses that will help the direct payment users, keep well infonned and
trained"
Our Futurn Plans:
AOD will continue to implement a Servi￿ action plan to ensu￿ the work we do aligns with
the needs of Disabled residents.
AOD will review the stsffing structure within the DPSS to ensure the service is delivering
the best service possible for local Disabled residents.
Continue to work closely with Local Authority Senior officers, social work managers and
teams to improve the streamlining of referrals to the DPSS.
Review and en hance the delivery of training to social work teams with support from senior
LBHF staff and through initiatives including Direct Payments Operational Group and
Direct Payments Champions.
AOD will recruit an independent peer group facilitator and increase engagement from
Disabled residents.
AOD will commence the process of being tenderready as we draw towards the end of this
current contract.
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Action on Disability
Trustees, Annual Report
For the year ended 31 March 2025
r Place Project
Funded by the National Lottery Community Fund (Reaching Communities) and Propel London
managed by the City Bridge Foundation, 'Our Place, is a commu n ity space for Disabled people
in Hammersmith and Fulham.
The 'Our Place, project is located at Normand Croft Commun ity School, Lillie Road, across the
road from the newly built AOD Centre for Independent Living. This reflects AOD'S continued
growth and commiknent to giving more choices and control to Disabled residents in
Hammersmith & Fulham, and across West London.
Our Place offers an inclusive and accessible space where Disabled people can socialise, learn
skills, pursue interests, and build relationships. Keyto this initiative is ensuring Disabled people
have significant ownership of 'Ou r Place., from participating in peer support groups and
activilies to being involved in operational delivery.
By focuslng on four key outcomes, Disabled people can achieve their full potential:
To facilitate a space inclusive to all, and equ ipped with purpose designed rooms e.g.
Music Studio, Dance Studio, Art Room, Sensory Room & Lounge Spa
A home away from home, a safe space to reduce isolation, improve wellbeing, and a
space for meeting and gathering to socialise and meet new people.
To facilitate exciting opportu nities that Disabled residents can lead on, empowering the
community to be involved In the running of Ihe Our Place Project
To create a long-lasting effectfor the wider community of Disabled residents across West
London.
Our 2024-25 Highlights:
Focused activity and peer led sessions delivered: 335
All attendances (accumulative): 2,075 by 180 regu lar unique individuals
The official open ing was carried out in July and was conducted by the Deputy Mayor for
LBHF, with all stakeholders present and represented.
We completed a full refurbishment of the kitchen Spa￿ thanks to a donation from Screw
Fix.
We have and continue to be led by Disabled residents to create peer led activity
opportunities at Our Place, with a significant increase in the nu mbers of Disabled people
leading on project activity.
We have created a fully trained access audit group who will complete audits to generate
essential income for the Ou r Place costs, to ensure sustainability.
AOD has linked with partner agencies and specialist providers to support the delivery of a
broad range of group activities, including lived experience peer led sessions.
The National Lottery Commu nity Fund provided an uplift to our grant to support with
access needs for particular peer led projects.
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Action on Disability
Trustees, Annual Report
For the year ended 31 March 2025
Our Challenges:
staffing had an impact on the wider organisation and on consistent seNice delivery,
however, the AOD stsff team provided great flexibility to ensure residents were not
impacted upon. We also had a great deal of support wh ich we remain grateful for, from
ou r funders.
The process to secure volunteers to support with the practical operations of Our Place
has lacked a consistent approach as wider initiatives across AOD continue to be
implemented
Supporting the project lead proved difficult at times due to competing priorilies across
AOD, but we have used this as an opportunity to review and strengthen our approach.
Providing agreeable support and resources to activity grou ps has led to inconsistency
and interru ption to activity delivery (Writing Group and West London Deaf Club).
How we have overcome these:
AOD has provided the West London Deaf Club with its own budget to allow it to be
autonomous, with guidance from AOD.
The participants of Ihe writing group have agreed to take responsibility for meeting the
costs of delivery.
The National Lottery Community Fund provided an uplift to our grant to support access
needs for peer led projects
AOD service leads who recruit volu nteers have been working together to create a
centralised volunteer recruitment process which should address the needs of all
volunteering opportunities at AOD, including a filtering process to meet the needs of Our
Pla
The project leader decided to leave AOD which has provided us with an opportunity to
reflect on and improve recruitment, to ensure a more consistent reliable project delivery.
AOD continues to access its vast network of partners to ensure a wide reach to the
Disabled
Feedback:
"l am so happy to find a music studio that prioritises Disabled music artists"
"I love that I have the place and time to socialize with my new friends..
ur Place really does get me out of the house. I love IY.
Our Future Plans:
Identify funding for the long-term futur8 of Our Place.
Generate revenue stream from rental of the Our Place spaces and building.
Access Audit Group operational to generate income lo cover costs of Our
Implement a structured regular program of activitiès which has a wide reach
to engage more Disabled residents.
Continue to aspire to a 74ay activity and resource hub.
Increase engagement of Disabled volunleer residents.
Implement a comms strategy that raises the profile of Our Place, which will include online
platforms, videos and leaflets.
• increase our nebNorking with other DPO'S & and community hubs.
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Action on Disability
Trustees. Annual Report
Forthe year ended 31 March 2025
Implement an open4oor approach for Our Place Space so it reflects the hours of opening
for the commu n ity who access the project.
Welfare Benefits Advice Service
AOD Welfare Ben efits Service (WBS) offers free benefits advice and assistance to Disabled
adults and children of all ages- including pa￿nts and carers of Disabled children - living in
the London Borough of Hammersmith and Fulham. The help given is hands-on casework up to
First-rier Tribunal level, and, in some cases, Upper Tribunal level.
Our 202445 Highlights:
We supported 416 residents overthe course of the year.
This resulted in backdated lump sum payments for residents of £247,614.51.
This represents Increased w8ekly payments for residents of £27.718.03.
With the expectation that welfare benefits are awarded for at least 52 weeks, the total
figure for weekly income is £1,441,337.56.
Our Challenges:
Having access to the appropriate resources to match the demands for th e service has
proven difficult. The Advice contract awarded to AOD by LBHF has remained at the same
annual value for eight years, which has presented challenges in meeting increasing
demand.
This means that the team, and the demands on them, are not matched with competitive
remuneration.
The pressure of increasing demand and limited resources were challenging, and one
member of the team moved on during the year. We responded by recruiting a new
advisor who has made a positive impact.
The Advice contract is a partnership contract which is also delivered by CAHF and H&F
Law Centre. Although there have been requests to LBHF to facilitste adequate support
through partnership forums, this has not been backed.
Access to the service is directed by numerous routes, some of wh ich may have access to
their own resources to provide advice. These include Adult Mental Health Services and
Health Services. Health do not contribute to the cost of this contract wh ich we believe
needs to be addressed by LBHF.
We did not ￿crUIt any volunteers, who can supportwith the essentials of fonn filling.
Securing trustfunding to meetthe shortfall in the services annual budget is incredibly
challenging.
In partnersh ip with LBHF family hubs, we 8Stablished that the drop-in sessions delivered
at Old Oak and Tudor Rsoe were not proving impactfu I for Disabled residents, so we
collectively agreed to focus ou r drop-ins at Stephen Wiltshire only twice a month. We
submitted a 3SIF funding application to invest in further outreach work by the awarding of
new 3SIF work was withdrawn by LBHF.
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Action on Disability
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How we have overcome these:
AOD recruited a new Welfare Benefits Advisor for Adults who has settled into the service,
the team and AOD very well and has had a significant positive impact on Ihose adult
residents seeking high quality, responsive and knowledgeable advice.
We have met with LBHF Commissioners and service managers to highlight the lack of
support to deliver on the demands of this Contract.
We have highlighted that the value of the contract is still as set eight years ago and that it
is not sustainable to maintain service delivery.
AOD secured a grant from DEBK to the value of £8k to meel some of the annual shortfall
in the WBS budget.
We have meet with HF Law Centre and HF Citizens advice to reinvigorate a strong
partnership that is responding to the needs of residents.
Feedback:
he seThiGe helped me get all the help I can get with both boys. This service they provide
is life changing.
"I received help wth completing fonns ￿th supporting evidence. Plus, guidance on the
process and the likelihood of the appeals prO￿S$'
"l use AOD Welfare Benefit SeNice formy PIP forms. We had to do a Mandatory
Reconsideration on my case, which was handled so professionally. The staff were a
delightl Competent, professional, understanding and caring towards myself and mum,
also especially, our task ahead. And we wonl Got my original award reinstated, we were
so relievedl Ever so reassured to have AOD available to help us, such a valuable & much
appreciated service. Thank you"
Our Future Plans:
We will continue to engage with the advice pathership to ensure we are tender ready,
when the 3SIF Advice contract comes to an end in 2028.
In pathership with H&F Law Centre, we will provide a one day a week placement for a
trainee solicitor to work with our WBS and Disabled residents.
Continue to explore the potential to generate sufficient income to cover any forecast
deficit in annual delivery through trust fundraising.
Requesl increased support through the advice contract partnership, facilitated by LBHF.
Review the staffing structure and delivery model to best match the value associated with
this contract.
Recruit a skilled team of volunteers who can contribute to easing the demands on the
team with in the service
AOD Youth servi￿ provides opportunities for Disabled young people aged 11-25 to participate
in positive activities, and, through partnerships, supports the development of inclusion across
London Borough of Hammersmith and Fulham. Disabled young people have access to fun,
informal leaming where they can gain new skills and challenge themselves through a varied
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Action on Disability
Trustees, Annual Report
Forthe year ended 31 March 2025
curriculum programme of activities, and progression through accreditation schemes like the
DofE.
AOD Youth SeNice delivered 4 holiday projects (Easter, Summer, October half term Feb half
temi). We also delivered 4 youth projects each term time week.
Holiday delivery amounted to 32 days with a total of 64 sessions (AM & PM) which amounts to
384 hours of activity. Ou r term time offers included Soundz, a 4h rs weekly music project
delivered at Our Place Music Space. Acting Up with AOD, a 2h rs weekly performing arts project
delivered at Lyric Hammersmith. A weekly Youth club that ran for 3hrs every term time
Thursday at the Masbro Centre (Urban Pathership Group) and a 3hrs weekly Junior club
delivered every Friday at Normand Croft School. This amou nts to 120 temi time sessions
amounting to 420hrs of delivery. In lotsl, AOD Youth serrficedelivered 184 sessions amounting
to 804 hours of direct delivery. 148 unique individual young Disabled people accessed our
delivery on a regular basis.
Our 2024.25 Highlights:
On the back of the youth Inclusion Charter, ouryouth Board commenced work to develop
a film highlighting how they wanted to change the world to include them and their peers
as equals. The film was premiered at an event in the Irish Centre to mark National
Coproduction week.
Continued to work with a verity of partners including West Youth Zone, Lyric
Hammersmith, Masbro Centre, and YHFF to ensure Ihat any development with the
delivery of youth work would ensure young Disabled people have access to opportunities
as equals.
We protected several you ng people from harm with our multi agency approach to
safeguarding.
We provided all young people with a meal every day that they attended ou r holiday
projects.
14 you ng people worked through the DofE awards scheme and 5 of those young people
achieved Gold and received their awards at a ceremony held in the gardens of
Buckingham Palace.
We successfully delivered a one year Acting Up (Performing Arts Project) in partnership
with Lyric Hammersmith.
We delivered a weekly Youlh club in partnershipwith the Urban Partnership Group atthe
Masbro Centre.
We delivered a weekly music production project called Sou ndz and Our Place Music
Space.
We delivered a weekly Junior club atthe Our Place Youth Space.
We delivered four holiday projects at critical times for families in partnership with West
Youth Zone.
We delivered an LBH F su b-contract through Let Me Play to deliver Universal. Targeted
and Specialist Youth Provision.
We delivered a weekly Music production project called Soundz, funded by Earls Cout
Community Fund.
We secu red £250k from John Lyons Charity towards the core costs of the youth serrfice
over 5 years.
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Action on Disability
Trustees, Annual Report
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We secured a grant from Addison Youth to continue delivery of our Soundz Music
Project.
Our Impact:
Through the delivery of our project's, young Disabled people have been thriving as equal
members of their communities and continue to aspire to their full potential.
You ng Disabled people have greater interpersonal skills, increased awareness of healthy
life choices and well-being, acquired practical life skills, improved employability skills,
increased creativity, and accredited leaming outcomes.
Young Disabled people have a positive perspective of Disability, confidence to access
their communities and their wider communities, a greater understanding of social and
professional responsibility, increased self*steem, and emotional resilience, can make
informed decisions, and have enhanced self-awareness and an awareness of others.
Young Disabled people have increased independence and economic well-being, have
gained peer support and friendships, have a greater sense of belonging and contribution,
and have improved well-being.
Our Challenges:
Ou r Youth Service team leader went on matemity leave, which impacted on the way in
which we staff and manage project delivery.
Throughoutthe course of 2024-25, there were 6 significantsafeguarding concems raised.
In line with AOD policy and procedures, all incidents were managed accordingly.
While the Youth Inclusion Charter was a welcome initiative to measure the work thatAoD
Youth Service do, and while there is a commitment from the Youth board to ensu re other
partner organisations sign u p to the charter, some partner organisations continue to
deliver a segregated model of inclusion.
The 5-year core fu nding from City Bridge Foundation will come to an end in July 2025. To
ensure consistent delivery, we approached for funding to a number of the charitable
trusts and foundations, all of which were unsuc￿SsfU l.
Our Future Plans:
Deliver on all sub-contracted obligations for 2025-26.
In line with strategic plans for the Youth Service, identify and secure core funds to deliver
a comprehensive, partnership-based youth service. (This includes potential approaches
to Henry Smith and National Lottery Reaching Communities, amongst others).
Explore partnership arrangements with all partners and identify areas requiring
improvement. This should include partnership funding opporlunities.
Develop and implement a term time youth offer with Young Harrow Foundation, London
and Borough of Harrow, supported by John Lyons Charity.
Continue to promote young Disabled people's Youth Inclusion Charter to pather
organisations and request that triey adapt delivery to ensure equal access.
Page | 14

Action on Disability
Trustees. Annual Report
Forthe year ended 31 March 2025
Our Voice
Ourvoice is the heartbeat of Action on Disability - without it, AOD wou Id lose the energy and
direction that comes from our Disabled members, su pporters, and residents.
Ou r Voice drives confidence, skills, and leadership among Disabled residents in Hammersmith
& Fulham and beyond. It brings together a range of projects, campaigns, and opportun ities for
local representation, co-production, collaborative working. and meaningful participation.
Ou r Voice ensu res that local Disabled people can actively influence decisions, policies, and
ser￿iceS that affect their lives.
Co*roduction & Dlsabllty Equality Training
In 2024-25, we delivered full Co-produclion and Disability Equality training cours8S:
Course 4 supported 21 Disabled residents across 7 sessions, totalling 147 attendances
Course 5 supported 20 Disabled residents across 6 sessions, totalling 110 attendances
The training introduces participants to the Social Model of Disability, the 12 Pillars of
Independent Living, and practical approaches to embedding coproduction. Sessions are
cofacilitated by Disabled trainers and guest speakers from local authorities and NHS partners.
Feedback shows participants gained confidence, developed a stronger understanding of their
rights, and felt motivated to get involved in decision making. Many graduates have joined the
Co-production Peer Support Group and contributed to live projects with the Council and NHS
partners.
The Co-production Peer Su pport Group continues to grow as a vibrant community of local
coproducers. The group now has more than 80 members and holds regular sessions to share
opportunities, su pport one another, and collaborate on projects with H&F Council and Imperial
College Healthcare NHS Trust.
In 2024-25, the grou p held 10 sessions with 201 attendances.
Alongside training and peer support, we delivered a series of engagement projects, including:
Accessibility evaluation at Charing Cross Hospital
Intemational Women's Day celebration: Empowered Women
Contributions to the H&F Coproduction Survey
Engagement in the Equality Delivery System (EDS2) review for NHS partners
Across all Our Voice activities this year, 94 local Disabled residents took part in 20 sessions,
generating 306 attendances.
Our 2024-25 Hlghllghts
Page | 15

Action on Disability
Trustees, Annual Report
For the year ended 31 March 2025
Over 300 attendances from local Disabled residents across all Our Voice projects
More than 80 active members regu larly engaged in the Coproduction Peer Support
Group
Two full training cohorts delivered- over 100 local Disabled coproducerstrained since the
project began
Strong and growing partnershipswith H&F Council and Imperial College Healthcare NHS
Trust
Creation of a sustainable, peer led community driving meaningful participation and
influence in local decision making
Feedback
"This course has changed how I see myself - I feel proud to be Disabled and to speak up
for our rights." _ Coproduction Course Participant
"I neverthought people like me could be part of decision making. Now I know we can
and we must."_ Peer Support Group Member
'Being part of Our Voice makes me feel seen, valued, and included. I feel I belong
somewhere at last." _ Our Voice Participant
Dlsabled People's Housing for Independent Living Campaign
Funded by Trustfor London, the Housing for Independent Living Campaign was lau nched in
May 2024 in response to the urgent need for improved housing for Disabled people in
Hammersmith & Fulham. So far, it has engaged more than 50 Disabled residents - and
continues to grow.
The campaign aims to secure safe, accessible housing for local Disabled residents by:
Campaigning for changes to the way housing services are codesigned and co-delivered
Highlighting housing and policy issues that need urgent attention
Our 2024-25 Highlights
Research Report
We were commissioned to produce a research report to support the Housing for
Independent Living Campaign. Coproduced byAction on Disability and the campaign, the
report shares findings from 12 months of research begin ning in November 2024.
It amplifies the voices of local Disabled residents and offers a formative assessment of
the Council's Innovative Disabled People's Housing Strategy (2021) from the perspective
of those most affected.
The report draws on qualilative research, using in depth semi structured interviews to
explore the lived experiences of 21 residents in Hammersmith & Fulham's social housing
sector. The approach was first piloted with focus groups and a survey in May 2024.
before being refined in collaboration wilh the campaign's Steering Committee.
Page | 16

Action on Disability
Trustees, Annual Report
For the year ended 31 March 2025
Disabled members of the Steering Committee led and conducted the interviews, ensuring
gen u ine coproduction. As a result, the report captures robust, firsthand data about the
housing situation in the borough and its impact on local Disabled people.
Dlsabled Residents Housing Campaign Steering Group
The Steering Group has played a vital role in guiding and shaping the campaign. Made
up of local Disabled residents, the group ensures that the campaign remains firmly
grounded in lived experience and reflectslhe priorities of Disabled people in the borough.
Leadership by Disabled residents - The group has created a space where Disabled
people lead decision making, ensuring the campaign reflects theirvoices, needs, and
aspiration s.
Strategic directlon - Members have identified key housing challenges and shaped the
campaign's priorities, helping to influence local policy.
,Bringing tt All Together
From co-production training and peer support to engagement projects and the Housing for
Independent Living Campaign, this year has shown the power of Disabled residents leading
change. Together, these initiatives demonstrate AOD'S commitment to co-production,
campaigning, and meaningful participation -ensu ring that local Disabled people have the skills,
confidence, and influence to shape the policies and services that affect their lives.
Our thanks to the following funders for their sUPPOrt of our work
City Bridge Trust
Youth SerVi￿- Core Support
Daisy Trust
Ou r Place Project - Creative Writing Group
Dr Edwards & Bishop King's Fulham Charity Welfare Benefits Service
Dr Edwards & Bishop King's Fulham Charity Youth Project- Holiday Activities
Earl's Court Community Fund
Youth Project-youth Music
Jack Petchey Fou ndation
Youth Project- You ng People Scheme
John Lyon's Charity
Youth Service - Core Support
London Borough of Hammersmith & Fulham Independent Living Service - Co-production
London Borough of Hammersmith & Fulham Independent Living Service - Direct Payments
London Borough of Hammersmith & Fulham Welfare Benefits Service
London Borough of Hammersmith & Fulham Youth Service - Youth Contract (via LMP)
National Lottery Community Fu nd
Our Place Project
Propel London (via City Bridge Trust)
Our Place Project
ScrewFix Fou ndation
Our Place Project - Kitchen Refurbishment
Trust for London
Our Voice- Co-Production Train ing
Trust for London
Our Voice - Housing Campaign Project
And, also to those who made generous donations and rememb8red Action on Disability in their
Wills.
Financial review
A successful year wh ich ended with a small deficit.
Page | 17

Action on Disability
Trustees, Annual Report
For the year ended 31 March 2025
During this financial yearthere has not been one significant event that has contributed to
AOD'S financial performance. We have been responsive to situations as they have arisen
and have been careful to work within agreed budgets, control costs and new full cost
recovery models.
The principal sources of funding for Ihe charity are derived from a number of different
contracts, grant awards and earned income.
There are no pension liabilities arising from obligations to a defined benefit pension
scheme or pension asset on Ihe financial position of the charity.
The charity holds no material financial investments, other than our reserves accou nt held
with Lloyds Bank.
Reserves policy
Our unrestricted funds, as at 1 st April 2025, were £320,534 in general funds. The current
reserves policy as agreed by the Trustees is a minimum of 25 % of annual expenditure, or 3
months running costs in the 2025-26 financial year, to preserve AOD'S cash flow and to meet
any unexpected contingencies. For the year a 25 % target would require a reserve of £362,450
in unrestricted general funds. The present level of free reseNes of £320,534, available to the
charity, is just below this target level.
In the short term, the Board has also considered the extent to which existing activities and
expenditure could be curtailed, should this be necessary, and have agreed to set a balanced
year.
Golng concem
There are no concerns about the Charity's ability to meet all of its financial and contractual
obligations in the yearahead. The charity is a going concem.
Principal risks and uncertainties
The Board of Trustees has conducted a review of Ihe major risks to which the charity is
exposed. We have a Risk Register which is updated every six months. Where appropriate,
systems or procedures have been established to mitigate the risks the charity faces. Signifi(2nt
extemal risks to funding have led lo the development of a strategic plan, which will allow forthe
diversification of funding and activities. Intemal control risks are minimised by the
implementation of procedures for authorisation of all transaclions and projects.
Cash flow remains the greatest risk. With a number of grantslcontract funds being released in
arrears, careful planning is required. Cash flow projections enable the C hief Executive to give
advance notice to the Board of Trustees of any periods when temporary support is required
from reserves.
Regular supervision for staff and volunteers ensures compliance with employment laws.
Improved internal communication with staff and volunteers ensures everyone feels part of one
organisation. Procedures are in place to ensure compliance with health and safety of staff.
volunteers, service users and visitors to the centre.
Page | 18

Action on Disability
Trustees. Annual Report
For the year ended 31 March 2025
Structure, governance and management,
The organisation is a charitable company limited by guarantee, incorporated in June 2001 and
registered as a charity in April 2002. The company was established under a Memorandum of
Associalion wh ich established the objects and powers of the charitable company and is
govemed under its Articles of Association. In the event of the company being wound up
members are required to contribute an amou nt not exceeding £1 to the assets of the charity.
The Board members have no beneficial interest in the charity.
The objects ofthe charity are:
a. To promote equality of opportunity, choice and independence by removing physical,
social and attitudinal barriers to integration within the community for people who have a
physical or sensory impairment or leaming difficulty, or who experience mental health
difficulties, through the encouragement and development of education, training, facilities
for recreation, employment based on the ethos of independent living and who reside,
work or are undergoing educational or vocational training in, but not exclusively, Greater
London.
b. To fulfil any otherobject which is deemed wholly and exclusively charitsble by the laws of
England and Wales.
The issues that AOD seeks to tackle cover every part of a person's life and can affect any
person from any culture and any walk of life. It covers the following, though this is by no means
an exhaustive list:
Poverty
Discrimination
Lack of access, exclusion and segregation
Health inequalities and lower life expectancy
Intemalised oppression
The Truslees have agreed the following strategies to ensure the charity meets both its objects
and the public benefit.
Inclusion - where possible delivering services inclusively in mainstream settings and
influencing other organisations (public, private and volu ntary) to do the same.
Specialist services - where necessary providing tsilored, specialist seNices for Disabled
people only.
Campaigning for equality - arguing for equality of outcome over opportunity and
supporting organisations to identifywhether inclusion or specialist provision is required to
achieve equality of outcome.
The charity fulfils its objects and the public benefit requirement through the following activities:
Information, signposting and referrals - ensuring people have accurate infonnation and
are connected with appropriate services is an essential first step to tackle Ihe issues
above.
Page | 19

Action on Disability
Trustees, Annual Report
Forthe year ended 31 March 2025
Advice and guidance- supporting people through the complex maze of public seThiices is
essential.
Advocacy- ensuring that people have their voice heard when they have been denied. or
are not happy with, a servi￿.
One to one support and person-centred planning - providing direct support to tackle
individual issues.
Employmenl and volunteering opportunities - providing and supporting people to access
opportunities that can lift them out of povety and to give them a purpose.
Campaigning and influencing-working with politicians and officers in the public sector,
and directors and managers in the private and voluntary sectors, to change attitudes and
remove barriers to inclusion.
At the first meeting after each Annual General Meeting, the Trustees will review how the
charity meets the public benefit, and the Chief Executive also takes them through their specific
responsibilities as charity Trustees. Each Tfustee is provided with the location of all Charity
Commission guidance online and specific toolkits are printed and given to Ihem.
Recruitment and appointment of Trustees
The directors of the company are also charity Truslees for Ihe purposes of charity law and,
under the company's Articles, are known as members of the Board of Trustees. Under the
requirements of the Memorandum and Articles of Association, the members of the Board are
elected to serve for a period of three years, after which they must be re•elected at the next
AGM. Each year those Trustees who have served their 3-year temi must step down but may
be re-elected for anolher three-year temi up to a maximum of 9 years of service. Temporary
vacancies are filled by the Board until the following AGM when they can be re-elected. The
Board appoints its honorary officers at its first meeting afterthe AGM.
The Board of Trustees represent the voice of local Disabled people and, constitutionally, 750/0
of its members must have a disability. This is an important part of our structure and one that
ensures Action on Disability remains 'user-led'.
Trustee induction and training
Most Trustees have personal experience of disability, and all subscribe to the 'Social Model of
Disability, which is the guiding principle of the organisation. However, as part of induction, all
Trustees will attend our intemal Disability Equality training course.
We encourage new Trustees to participate in short training sessions to familiarise themselves
with the charity and the contextwithin which il operates. These sessions cover.
The obligations of the Trustees.
The main documents which setout the operational frameworkfor the charity including the
Memorandum and Articles.
Basic charity law.
Resourcing and the currentfinancial position as set out in the latest published accounts.
Future plans and objectives for the charity.
Disability Equality Training & Social Model u nderstanding.
Page | 20

Action on Disability
Trustees. Annual Report
Forthe year ended 31 March 2025
The induction programme gives new Trustees an u nderstanding of the work of individual
projects, funding of the organisation and various Charity Commission publications. The Chair
and senior managers deliver a brief induction shortly after the AGM. Trustees are encouraged
to tske an interest in a specific area of Action on Disability covering both operalions and a
strategic interest in the organisation's futu￿ developments.
All Trustees serrfe on the Board of Trustees, which meets quarterly, to review performance and
long-term strategies for Action on Disability (AOD). The Officers Group meets at least four
times a year to ensure that the policies of AOD are implemented and that the work is properly
managed.
The Trustees delegate the day to day ru n ning of the charity to the Chief Executive. who is
responsible for ensu ring that the organisation delivers the agreed ServI￿S and meets its key
perfomiance indicators. The Chief Executive leads a team of 23 full and 4 part-time staff, 63
sessional workers, and around 17 volunteers. Together with the leadership team, they ensure
the effective and efficient delivery of AOD'S services to Disabled people, with a primary focus
on Hammersmith and Fu Iham and the surrounding West London Boroughs.
Volunteers
AOD relies on volunteers to staff its reception fu nction. They are the frontline and first contact
for people visiting, calling or emailing the charity. Individuals benefitfrom the role, increasing
their social contact, improving their skills and their chance of paid employment. However, the
charity could not be run effectivelywithoutthese volunteers, many of whom work several shifts
a week and stsy with us for years.
Like all charities, our Trustees give unpaid time to run the charity. They take the legal
responsibility for the organ isation, set strategy, mon itor the finances and ensure that we
comply with all regulations. Trustees tske an active role in fundraising and are each
encouraged to get involved in an area of activity.
Across the organisation our volunteers contributed well over 3.720 hours this year. If this was
calculated just at Ihe living wage level it would equate to £45,770 per year. Many of the roles
volunteers cary out would attract salaries above the living wage.
Statement of responsibilities of the Trustees
The Trustees confimi that the financial statements comply with cu￿ent statutory requirements,
the memorandum and articles of association and the Statement of Recommended Practice -
Accounting and Reporting by Charities: SORP applicable to charities preparing their accounts
in accordance with FRS 102.
Company law requires the Trustees to prepare financial statements for each financial year
which give a true and fair view of the stste of affairs of the charilable company and of the
incoming reSoUr￿S and application of resources, including the income and expenditure, of the
charitable company for that period. In preparing these financial statements, the Trustees are
required to:
Select suitable accounting policies and then apply them consistently,
Observe the methods and principles in the Charities SORP.
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Action on Disability
Trustees, Annual Report
For the year en ded 31 March 2025
Make judgements and estimates that are reasonable and prudent,
State whether applicable UK Accounting Stsndards and statements of recommended
practi￿ have been followed, subject to any material departu res disclosed and explained
in the financial statements,
Prepare the finan cial statements on the going concem basis unless it is inappropriate to
presume that the charity will continue in operation.
The Truslees are responsible for keeping proper accounting records that disclose with
reasonable accuracy at any time the financial position of the charitable company and enable
them to ensure that the financial ststements comply with the Companies Act 2006. They are
also responsible for safeguarding the assets of the charitable company and hence fortaking
reasonable steps for the prevention and detection of fraud an d other irregu larities.
The Trustees are responsible for the maintenance and integrity of the corporate and financial
infonmation included on the charitsble company's website. Legislation in the Un ited Kingdom
gov8ming the preparation and dissemination of financial statements may differ from legislation
in otherjurisdictions.
Statement as to disclosure to our auditors
Insofar as the Trustees are aware:
There is no relevant audit infonnation of which the charitable company's auditors are
unaware,, and
The Trustees have taken all steps that they ought to make themselves aware of any
relevant audit information and to establish that the auditors are aware of that information.
Auditors
Goldwins Limited were re-appointed as the auditors of the charitable company during the year
and have expressed their willingness to continue in that capacity.
The Trustees, Annual Reporthas been approved by the Trustees on 28th July 2025 and signed
on their behalf by.
4 Iwcl
Sharon Holder
Chair
Page | 22

Action on Disability
Independent Auditors, Report
For the year endod 31 March 2025
Opinion
We have audited the financial statements of Action on Disability (the 'Charity'} for the year
ended 31 March 2025 which comprise the Statement of Financial Activities, the Balance Sheet
statement of cash flows and notes to the financial statements, including a su mmary of
significantaccounting policies. The financial reporting framework that has been applied in their
preparation is applicable law and United Kingdom Accounting Standards, including Financial
Reporting Standard 102: The Financial Reporting Standard applicable in the UK and Republic
of Ireland (United Kingdom Generally Accepted Accounting Practice).
In our opinion, the financial statements:
give a true and fair view of the state of the Charity's affairs as at 31 March 2025 and of its
income and expenditure for the year then ended;
have been properly prepared in accordance with United Kingdom Generally Accepted
Accounting Practice.
have been prepared in accordance wilh the requirements of the Companies Act 2006.
Basis for opinion
We conducted our audit in accordance with Intemational Standards on Auditing (UK) (ISAS
(UK)) and applicable law. Our responsibilities under those standards are fu rther described in
the Auditor's responsibilities for the audit of the financial statements section of our report. We
are independentof the Charity in accordance with the ethical requirements that are relevant to
our audit of the financial statements in the UK, including the FRC'S Ethical Standard and we
have fulfilled our other ethical responsibilities in accordan￿ with these requirements. We
believe that the audit evidence we have obtained is sufficient and appropriale to provide a
basis for our opinion.
Conclusions relating to going concern
In auditing the financial statements, we have concluded that the Trustees, use of the going
concem basis of accounting in the preparation of the financial statements is appropriate.
Based on the work we have performed, we have not identified any material uncertainties
relating to events or conditions that, individually or collectively, may cast significant doubt on
the charity's ability to continue as a going COn￿M for a period of at least twelve months from
when the financial statements are authorised for issue.
Ou r responsibilities and the responsibilities of the directors with respect to going concem are
described in the relevant sections of this report.
Other Infonnatlon
The Trustees are responsible for the other information. The other information comprises the
information included in the annual report other than the financial ststements and our auditorfs
report thereon. Our opinion on the financial ststements does not cover the other information
and, except to the extent otherwise explicitly stated in our report, we do not express any fonn
of assurance conclusion thereon.
In connection with our audit of the financial statements, our responsibility is to read the olher
information and, in doing so, consider whether the other information is materially inconsistent
Page123

Action on Disability
Independent Auditors, Report
For the year ended 31 March 2025
with the financial statements or our knowledge obtsined in trie audit or other¥vise appears to be
materially misststed. If we identify such material inconsistencies or apparent material
misstatements, we are required to detemiine whether there is a material misstatement in the
financial statements or a material misstatement of the other information. If, based on the work
we have performed, we conclude that there is a material misstatement of this other
infonmation, we are required to report that fact.
We have nothing to report in this regard.
Opinions on other matters prescribed by the Companies Act 2006
In our opinion, based on the work undertaken in the cou rse of the audit:
the infomation given in the Trustees, report {incorporating the directors, report) forthe
financial yearfor which the financial statements are prepared is consistent with the
financial statements. and
the Trustees, report (incorporating the directors, report> have been prepared in
accordance with applicable legal requirements.
Matters on which we are required to report by exception
In the lightof the knowledgeand understanding of Ihe Charity and its environment obtained in
the course of the audi( we have not identified material misststements in the Trustees, Annual
Report.
We have nothing to report in respect of the following matters in relation to which the
Companies Act 2006 requires us to report to you if, in our opinion:
adequate accounting records have not been kept or returns adequate for our audit have
not been received from branches not visited by us;
the financial statements are not in agreement with the accounting records and retums.
certain disclosures of Trustees, remuneration specified by law are not made; or
we have not obtained all the information and explanations necessary for the purposes of
our audit.
Responsibilities of the Trustees
As explained more fully in the Trustees, responsibilities statement, the Trustees are
responsible forthe preparation of the financial statements and for being satisfied that they give
a tnje and fair view, and for such internal control as they determine is necessary to enable the
preparation of financial statements that are free from material misstatement, whether due to
fraud or error.
In preparing the financial ststements, the Trustees are responsible for assessing the Charity's
ability to continue as a going concern, disclosing, as applicable, matters related to going
concem and using the going concem basis of accounting unless the Trustees either intend to
liquidate the Charity or to cease operations, or have no realistic altemative but to do so.
Our r8sponslbllltles for the audit of the financial statements
Page | 24

Action on Disability
Independent Auditors, Report
For the year ended 31 March 2025
Our objectives are to obtsin reasonable assurance aboutwhetherthe financial statements as a
whole are free from material misstatement, whether due to fraud or error, and to issue an
auditorfs report that includes our opinion. Reasonable assurance is a high level of assurance,
but is nota guarantee thatan audit conducted in accordance with ISAS (UK) will always detect
a material misstatement when it exists. Misstatements can arise from fraud or error and are
considered material if. individually or in the aggregate, they could reasonably be expected to
influence the economic decisions of users taken on the basis of these financial statements
Irregularities, including fraud, are instances of non-compliance with laws and regu lations. We
design procedu res in line with ou r responsibilities, outlined above, to detect material
misstatements in respect of irregularities. including fraud. The extent to which our prO￿dureS
are capable of detecting irregularities, including fraud are set out below.
In identifying and assessing risks of material misstatement in respect of irregularities, including
fraud and non-compliance with laws and regulations, our procedures included the following:
We enquired of management, which included obtain ing and reviewing supporting
docu mentstion, conceming the charity's policies and procedures relating to:
The internal controls eslablished to mitigate risks related to fraud or non-compliance with
laws and regulations.
We inspected the minutes of meetings of those charged wilh govemance.
We reviewed the financial statement disclosures and tested these lo supporting
documentation to assess compliance with applicable laws and regulations.
In addressing the risk of fraud through management override of controls, we tested the
appropriateness ofjournal entries and other adjustsnents, assessed whether the
judgements made in making accounting estimates are indicative of a potential bias and
tested significant transactions that are unusual or those outside the normal course of
business.
Because of the inherent limitations of an audit, there is a risk that we will not detect all
irregularities, including those leading to a material misslatemenl in the financial statements or
non-compliance with regulation. The risk is also greater regarding irregularities occurring due
to fraud ratherthan error, as fraud involves intentional concealment. forgery, collusion,
omission or misrepresentation.
A furtherdescription of our responsibilities forthe audit of the financial statements is located on
the Financial Reporting Council's website at.. [www.frc.org.uldauditorsresponsibilities]. This
description forms part of ou r auditorfs report.
This report is made solely to the Charity's members, as a body, in accordan￿ with Chapter 3
of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might
state to the Charity's members those matters we a￿ requ ired to state to them in an auditorfs
report and for no other purpose. To the fullest extent pemiitted by law, we do not a￿pt or
assu me responsibility to anyone other than the Charity's members as a body, for our audit
work, for this report, or for the opin ions we have fomied.
Page | 25

Action on Disability
Independent Auditors, Report
For the year ended 31 March 2025
Anthony Epton (Senior Statutory Auditor)
for and on behalf of
Goldwins Limitsd
ststutory Auditor
Chartered Accountants
75 Maygrove Road
West Hampstead
London NW6 2EG
DATE:
3Dli175
Page | 26

Action on Disability
Statement of Financial Activities
For the year ended 31 March 2025
Restricted Unrestricted
2025 Restrlcted Unrestrlcted
Total
2024
Totsl
Notes
Income
Income from
Donations and
f undraising
7,587
7,587
7.582
7,582
Charitable activities:
Disability projects
870,260
514.004
1.384,264
714,544
632.012
1,346.556
Totsl income
870,260
521.591
1.391,851
714.544
639.594
1.354.138
Expenditure on
Raising funds
Charitable activities
{2.044)
{2,044)
{460)
{460)
Disability projects
(900.321)
{504,983)
(1.405,304) (697.124)
(555,254) (1.252,378)
Total expenditure
3 (902,365)
{504,983)
(1,407,348) (697.124)
{555,714) (1,252,838)
Net income l (expenditure}
for the year
Transfers between funds
132.105}
16,608
{15.497)
17,420
83.880
101,300
15.838
(15.838)
Net movement In funds
(16,267}
770
(15.497)
17,420
83,880
101,300
Funds at 1 April
280.998
484,061
765.059
263,578
400,181
663,759
Funds at 31 March
264,731
484,831
749,562
280,998
484,061
765,059
All of the above results are derived from continuing activitles. There are no other recognised gains and losses
other than those stated above.
Page127

Action on Disability
Balance Sheet
For the year ended 31 March 2025
2025
2024
Notes
Flxod assels
Tangible fixed assets
189,496
192.381
Current assets
Debtors
Cash at bank and in hand
150,767
553,693
171,392
590,463
704,460
761,855
Creditors: amounts falling
due within one year
(144.394)
(189.177)
Net current assets
560,066
572,678
Net assets
10
749,562
765.059
Funds
Restricted funds
Unrestricted funds
Designated funds
General funds
11
264,731
280,998
164,297
320.534
159,413
324,648
Total funds
749,562
765.059
Approved by the Board of Trustees on 28th July 2025 and signed on its behalf by..
Sharon Holder
Chair
Company Registration No. 4237604
Page128

Action on Disability
statement ofcashflows
For the year ended 31 March 2025
Note
2025
2025
2024
2024
Net cash provlded by I Ius8d In)
operating activltles
13
2,929
139,326
Cash flows from investing actlvltles:
Interestl renu d ividends f rom
investmenls
Salel (purchase) of fixed assets
Salel (purchase) of investments
3.438
1.030
{43,137)
{51,346)
Cash provided by l (used In}
investing activities
{39,699)
(50.316)
Cash flows from financing activities:
Cash inflows f rom new boTrowing
Receipt of endowment
Cash provlded by I (used in)
financing acttvities
Change in cash and cash equlvalents In the
year
(36,770)
89,010
Cash and cash equival8nts at the beginning of
the year
590.463
501,453
Cash and cash equlvalents at the
end of the year
14
553,693
590,463
Page129

Action on Disability
Notes to the Flnanclal Statements
For the year ended 31 March 2025
Accounting policies
a) The financial statements have been prepared in accordance wth Accounting and Reporting by Chartties:
Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the
Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102 - effective 1 January
2015) - {Charities SORP FRS 102) and the Companies Act 2006.
The chatitab le company meets the def inition of a public benef it entity under FRS 102. Assets and liabilities
are initially recognised at historical cost or transaction value unless otherwrse stated in the relevant
accounting policy or note.
b) Donated professional services and donated facilities are recognised as income when the charity has control
over the item or received the seNice, any conditions associated wth the donation have been met, the receipt
of economic benefit from the use by the charity of the item is probable and that economic benefit can be
measured reliably. In accordance wth the Charities SORP (FRS 102). volunteer lime is not recognised so
ref8r to Trust88s' annual report foi more information about their contribution.
¢} Grants are recognised in f ull in the statement of f inancial activities in th8 Period in which they are received or
receivabl8 whichever is eadier. Grants received which are clearly specified for a futur8 accounting period are
shown as deferr8d.
d) Grants for the purchase of fixed assets are credited to restricted in¢oming resources when receivable.
Depreciation of fix8d assets purchased with such grants is charged against the restricted fund. Where a fixed
asset is donated to the chanty f or its own use, it is treated in a similar way to a restricted grant.
Expenses ar8 recognis8d in the period in which they are incurred. Most expenditures include VAT which
annot be reGovered.
e) Expenses are allocated lo the particular activity where the cost relates dire¢lly to that activity. However, the
cost of overall direction and administration of each activity. comprising the salary and overhead costs of the
central function, is apportioned on the following basis which are an estimate, based on staff time, of the
amount attributable to each activity.
Disability projects
Fundraising and publicity
98/.
2Yo
f) Depreciation and amortisation is provided at rates calculated to ￿lte off the cost of each asset over its
expected useful life. The depreciation rates in use are as follows:
Computer equipment
Fixtures, f ittings and equiprnent
Intangible assets
2 years 15 years {straight line)
20 /0 (straight line)
over 10 years
Items of equipment are capitalised where the purchase price exceeds £500. Dep￿cIatIOn costs are allocated
lo activities on the basis of the use of the related assets in those activities.
g) Cost of generating funds relate to the Costs incurred by the charity in inducing others to make voluntary
contributions to it.
h) Restricted funds are to be used for specific purposes as laid down by the donor. Expenditure which meets
these Griteria is charged to Ihe f und tOget￿r with a f air allocation of management and support costs.
i) Unrestricted funds are donations and other incoming resources receivable or generated for the objects of the
Charity.
j) Designated funds are unr8Stricted funds eamiarked by the Board of Trustees for a particular purpose.
Accounting policies (continued)
Page130

Action on Disability
Notes to the Financlal Statements
Forthe year ended 31 March 2025
k) Rentals payable under operating leases. where substantlally all Ihe rfsks and rew8rds of ownership remain
wlth the lessor, are charged to the statement of f inancial activities on a straight-line basis. based on the
length of the lease.
l) The cornpany contributes to a defined contribution pension scheme. The assets of the scheme are held
separately from those of the company in an Independently administered fund. The pension cost charge
represents Contributions payable under the scheme by the charity to the fund The Company has no liability
under the scheme other than forlhe payment of those contributions.
ml The Trustees ¢onsid8r that there are no material uncertainties aboLrt the charitable company's ability to
continue as a going concern. No key judgements have been made by the charitable company which have a
significant effect on the accounts. The Trustees do not consider that there are any sources of estimation
uncertainty at the r8POrting date that have a signif icant risk of Causing 8 material adjustment to the carying
amounts of assets and liabilities wthin th8 n6xt reporting period.
Page | 31

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Action on Disability
Notes to the Flnanclal Statements
Forthe year ended 31 March 2025
4 Net incomingl (outgoing) resources for the year
This is stated after charging I cred Stlng:
2025
2024
Depreciation
Auditors, remuneration
46,022
4,800
30,033
4.800
5 Staff costs and numbers
Staff costs Ware as follows:
2025
2024
Salaries and wages
Social security costs
Pension contribLrtions
Sessional and temporary workers
Other people costs
865,620
72,298
16.154
87,673
48.336
1,090,412
761.436
62.700
16.959
37.314
36,927
915,336
No employee eamed more than £60,000 during the year.
The total employee b8n8f its including pension contributions of the key management personnel were £60,968
(2024: £57,028).
The average number of employees during the period was as follows:
2025
No.
2024
No.
Disability seNices and projects
Support seDiices
42
37
40
6 Taxation
The charity Is exempt from corporation tax as all its income is charitable and is applied for charitable
pU￿oses.
Page134

Action on Disability
Notes to the Financial Statements
For the year ended 31 March 2025
7 Tangible fixed
assets
Leasehold
Improvements
& Offlc• flt out
Fixtures.
rrttings &
equipment
Intsngibles
Computer
equipment
Total
Cost
At 1 April 2024
Additions
Dlsposals
At 31 March 2025
28,432
8,600
110,665
55,473
25,515
81,393
8,542
275,963
43,137
37,032
111,145
80,988
89,935
319,100
At 1 April 2024
Charge forthe period
Disposals
At 31 March 2025
2,964
3,202
10.549
5,553
18,269
12,086
51,800
25.181
83,582
46,022
6,166
16.102
30,355
76,981
129,604
Net book value
At 31 March
2025
30,866
95.043
50,633
20.240
189,496
At 31 March
2024
25,468
100,116
37,204
29,593
192,381
8 Debtors
2025
2024
Prepayments
Accrued income
Other debtors
38,667
27,561
84,539
150,767
35,225
45,994
90,173
171,392
9 Credltors: amounts falling due within one year
2025
2024
Trade creditors
Taxation and social security
other taxes
Other creditors
400
(3,476)
152
1.236
746
13,468)
11.334
20,051
2,480
158,780
189,177
Accruals
Deferred income
145,336
144,394
Page135

Action on Disability
Notes to the Financial Ststements
For the year ended 31 March 2025
10 Analysis of net assets between funds
For the year ended 31 March 2025
Restrlcted
funds
Deslgnated
funds
General
nds
Total
funds
Tangible f ixed assets
Current assets
189.496
275.432
{144,394)
320.534
189.496
704.460
(144.394}
749,562
264,731
164.297
Current liabilities
Net assets at the end of the year
264,731
164.297
For the year ended 31 March 2024
(prlor year)
Restricted
fund5
Designated
funds
General
funds
Total
funds
Tanglble f Ixed assats
Current assets
Current liabilities
Net assets at the end of the year
192,381
321,444
(189,177)
324,648
192,381
761,855
(189,1771
765,059
280,998
159.413
280,998
159,413
11 Movements In funds
Asat1
April
2024
Income
Exp8ndlture
Transfers
Inl(out)
Asat31
Mar¢h
2025
Restrfcted funds:
Support seD/ices
Employment seNices
Youth services
Welfare benefits seNice
Disabled People's Housing
Campaign
Capital building
Independent living services
Total restricted funds
2,083
59,335
225,296
107.253
57.407
{2,044)
(74,484)
(233,830)
(96,090)
(37,624)
{39)
15.000
(2.195)
20,000
10,729
872
19,851
12.035
19.758
(25)
99.132
150.265
280,998
(46.022)
{412.271)
(902.3651
53,110
159,977
264.731
418,886
870,260
3,097
15,838
Unrestrfcted funds:
Designated funds:
Fund raising
Support services
Employment services
Youth services
Welfare benefits seNic8
Disabled Pèople's Housing
Campaign
Independent living services
Capital f ur
Totsl designated funds
7.587
17,587)
{7,376)
(208)
6.518
42,367
71,986
27.353
(472,557)
(59.779)
70,688
48,549
449.328
53.261
457
(457)
2,614
(2.614>
45,060
159,413
45.060
164,297
521,591
(504,983)
{11,724)
Page136

Action on Disability
Notes to the Flnanclal Statements
For the year ended 31 March 2025
General fund5
324,648
{4,114)
320,534
Total unrestricted funds
484.061
521,591
(504.983
15,838)
484,831
Total funds
765,059
1.391,851
{1,407,348>
749,562
Movements In funds (prlor
year)
Asat1
April
2023
Incomo
Expenditure
Transfers
Inl(out)
Asat31
March
2024
Restricted fvnds:
Support services
Employment seNices
Youth seNices
25,000
24,218
10,519
105,000
98,B41
441
(5.441)
{244,7791
{104.436)
(5,868)
{336,600)
(697,124}
20.000
10.729
872
99,132
150,265
280,998
231,290
94.789
Welfar8 benefits seNice
Capital building
Ind8pend8nt living services
Total restrlcted funds
388,024
263,578
714.544
Deslgnatsd funds:
Fund raising
Support services
Employment services
Youth servlces
Welfare beneflts seNice
Independent Ilving services
Capital fund
Totsl d•slgnated funds
7,582
46,645
547,834
35,230
{460)
(4,278)
(513,443)
(35,230)
{7,122)
42,367
71,986
37,595
2,303
(2,303}
45,060
82,655
45,060
159,413
639,594
(555,714)
(7,122)
General funds
317,526
400,181
7,122
324,648
484.061
Total unrestrlcted funds
639,594
(555,714
Total funds
663,759
1.354.138
(1,252,838)
765.059
12. Purposes of restricted and designated funds
Support Services
To provide management and administration of the organisations and the
provision of welfare rights and inforrnation seNice, tnjsl application and
events f undraising.
Capital Project
Th8 AOD Centre for Independent Living is a ne￿Y built. accessible, ground
floor space (opened in the summer of 2022) which will include supported
community activities, peer support groups, confidential interview rooms, a
conference I training room and a community garden proj8Ct.
Employment SeTvi¢e
To assist Disabled people tQW8rds employment - through intemships in
partnership with businesses, schools and colleges as a route to paid VK•rk.
Page137

Action on Disability
Notes to the Financial Statements
For the year ended 31 March 2025
Youth Service
To provide a range of leisure. social and educational opportunities for young
Disabled people throughoLrt the year in inclusive environments and settings.
Welfare Benefits Services
To provide welfare benef its advice and support - to tribunal level. DLA. PIP
& AAfonn filling support for Disabled people. Local authority funded chIld￿n
and families and adult seNices.
Independent Living
Servi¢e
To provlde a seNi¢e aimed at bringing Disabled people together to offer
mutual support 8round all aspects of their lives, while sharing activities
around common interests such as Direct Payments. IT, Knitting and Healthy
Lif estyles.
13
Reconci liation of net in¢ome l (oxpendlture) to net cash flow from operatlng activities
2025
2024
Net movement in funds for the reporting period
Depreciation
Interest, rent and dividends from investments
(Increasey decrease in debtors
Increase l (decrease) in creditors
Net cash provided by l (used in) operating activities
(15.497)
46,022
(3,438)
20,625
(44,783)
2,929
101,300
30.033
(1,030)
48,036
(39,013)
139.326
14 Analysls of cash and cash equivalents
At1
April
2024
Cash flows
Other
changes
At31
March
2025
Cash at bank and in hand
Overdraft facility (repayable on demand)
Total cash and cash equlvalents
590,463
(36,770)
553.693
590,463
{36,770)
553,693
15 Operating lease commitmènts
The charity had annual commitments at the year*nd under non4ancellable operating leases expiring as
follows:
Equlpmant
2025
Equipment
2024
Within 2 to S yoars
16 Related party transa¢tlons
There were no related party transactions during the year.
Page | 38