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##
|Reference and Administrative
Details|Reference and Administrative
Details|1to2|
|---|---|---|
|Chair's Report|||
|Trustees' Report||4to12|
|Statement ofTrustees'|Responsibilities|13|
|Independent
Examiner's|Report|14|
|Statement ofFinancial|Activities|15|
|Statement ofFinancial|Activities (Prior Year)|16|
|Balance Sheet||17to 18|
|Statement ofCash Flows||19|
|Notes to the Financial|Statements|20 to 40|
##
||||Reference and Administrative|Reference and Administrative|Reference and Administrative|Details|Details|
|---|---|---|---|---|---|---|---|
|Trustees|||H SFowler|||||
||||ARLangford|||||
||||RLowe|||||
||||DJMardon|||||
||||KM Mcdonald|||||
||||SJMorgan|||||
||||JROliver|||||
||||LEA Pattison|||||
||||DJPhillips|||||
||||GTRichardson|||||
||||SJSalter|||||
||||N Trinca|||||
||||M C Whitton|||||
|Charity Registration||Number|1091143|||||
|Company|Registration|Number|4334063|||||
||||The charity|is incorporated|in|England|and Wales.|
|Registered|Office||Dix's Field|||||
||||Exeter|||||
||||EX1 1QA|||||
|Accountants|||Thompson|Jenner LLP||||
||||1 Colleton Crescent|||||
||||Exeter|||||
||||Devon|||||
||||EX24DG|||||
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|||||||||||Grand,|Grand,|Grand,||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
|Client Issues
.||FY 201'9
'|FY2020||FY2021||'FY2022||FY2023|Total||||
|Benefits &tax credits||9,606|9,332|||7,180||7,474|7,812||41,404|||
|Other||2,455|2,319|||1,133||1,196|645|||7,748||
|Benefits Universal
Credit||1,120|4,335|||4,319||7,245|2,539||19,558|||
|Debt||4,489|4,790|||2,445||2,208|1,665||15,597|||
|Housing||1,182|1,344|||942||1,306|1,456|||6,230||
|Employment||1,227|1,163|||1,234||758|666|||5,048||
|Utilities
&communications||522|629|||779||1,483|2,611|||6,024||
|Relationships
&family||960|832|||693||641|592|||3,718||
|Legal||434|435|||267||384|357|||1,877||
|Consumer
goods &services||505|475|||467||290|329|||2,066||
|Financial services &capability||308|329|||294||316|265|||1,512||
|Travel &transport||226|214|||199||189|189|||1,017||
|Health
&community
care||365|299|||311||250|209|||1,434||
|Tax||187|218|||129||123|187|||||
|Immigration
& asylum||272|328|||153||215|176|||1,144||
|Charitable
Support
& Food
Banks|||||||||516|||516||
|GVA & Hate Crime||190|158|||110||78|78|||614||
|Education||84|51|||41||40|54|||270||
|.Grand Total||24,132|27,251|.|20,696||. 24,196||20,346;|116,621-||||
|As can be seen from the figures above, the charity continues||||||to put the||majority|ofits resources|||towards||
|welfare benefits
and debt issues, with these catering for over almost|||||||80%ofour current client|||||issues.||
|Given the uncertain
economic climate for many ofour||||clients amid|||the|cost ofliving crisis, we expect|||||to|
|see continuing
high levels of||money and debt enquiries||as household|||finances remain
challenging
for||||||our|
|clients.||||||||||||||
|We already
identify clients|who can use other national|||free||debt providers
as the volume ofenquiries|||||||is not|
|manageable
within our resources. However,|||that does mean|||that the|charity tends to retain|||the||most||
|vulnerable
clients or those with high support|||needs. During|||the year, our clients|||presented|some 21.3m in||||
|debts. Furthermore,
we have||achieved some|f4.25m offinancial
gains|||||for our clients.||||||
|We have assisted defendants||in court who are in danger||oflosing their||||rented or mortgaged||home. This is a||||
|high pressure
situation,
with||a limited period|oftime to get|||the full|details from||the defendant,|||discuss|the|
|situation
with the landlord|or|lender, help to|get an agreement
in place|||||and then|go into court||with the|||
|defendant
and speak on their||behalf. In complex cases||we occasionally||||request|an adjournment,|||so that the||
|defendant
can be referred to a housing
lawyer.||||||||||||||
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|||||Unrestricted|Restricted|Total|
|---|---|---|---|---|---|---|
|||||funds|funds|2023|
||||Note||||
|Income and Endowments||from:|||||
|Donations
and legacies||||278,551||278,551|
|Charitable
activities||||73,393|212,662|286,055|
|Investment
income||||1,824||1,824|
|Total Income||||353,768|212,662|566,430|
|Expenditure
on:|||||||
|Charitable
activities||||(366,053)|(212,662)|(578,715)|
|Total Expenditure||||(366,053)|(212,662)|(578,715)|
|Net expenditure||||(12,285)||(12,285)|
|Transfers between|funds|||672|(672)||
|Net movement
in funds||||(11,613)|(672)|(12,285)|
|Reconciliation
offunds|||||||
|Total funds brought|forward|||282,569|672|283,241|
|Total funds carried|forward||21|270,956||270,956|
##
##
|||||Unrestricted|Restricted|Total|
|---|---|---|---|---|---|---|
|||||funds|funds|2022|
||||Note||||
|Income and Endowments||froin:|||||
|Donations
and legacies||||301,124||301,124|
|Charitable
activities||||64,669|228,724|293,393|
|Investment
income||||1,084||1,084|
|Total income||||366,877|228,724|595,601|
|Expenditure
on:|||||||
|Charitable
activities||||(410,533)|(228,052)|(638,585)|
|Total expenditure||||(410,533)|(228,052)|(638,585)|
|Net (expenditure)/income||||(43,656)|672|(42,984)|
|Net movement
in funds||||(43,656)|672|(42,984)|
|Reconciliation
offunds|||||||
|Total funds brought|forward|||326,225||326,225|
|Total funds carried|forward||21|282,569|672|283,241|
##
##
|||Balance Sheet as at|31March 2023|||
|---|---|---|---|---|---|
|||||2023|2022|
||||Note|||
|Fixed assets||||||
|Tangible assets|||13|||
|Investments|||14|||
|Current
assets||||||
|Debtors|||15|30,564|13,142|
|Investments|||16|81,743|80,657|
|Cash at bank|and in hand||17|243,307|218,748|
|||||355,614|312,547|
|Creditors: Amounts||falling due within one year|18|(84,661)|(29,309)|
|Net current|assets|||270,953|283,238|
|Net assets||||270,956|283,241|
|Funds ofthe|charity:|||||
|Restricted income funds||||||
|Restricted funds|||21||672|
|Unrestricted|income|funds||||
|Unrestricted|funds|||270,956|282,569|
|Total funds|||21|270,956|283,241|
##
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##
|Stat|ement|ofCash Flows for the|Year Ended 3|1March 2023||
|---|---|---|---|---|---|
|||||2023|2022|
||||Note|||
|Cash flows from operating
activities||||||
|Net cash expenditure||||(12,285)|(42,984)|
|Adjustments
to cash|flows from non-cash items|||||
|Depreciation|||||20,438|
|Investment
income||||1,824|1,084)|
|||||(14,109)|(23,630)|
|Working capital adjustments||||||
|Increase in debtors|||15|(17,422)|(3,953)|
|Increase/(decrease)
in|creditors||18|27,778|(4,049)|
|Increase/(decrease)
in|deferred|income||27,574|(36,739)|
|Net cash flows from operating||activities||23,821|(68,371)|
|Cash flows from investing
activities||||||
|Interest receivable
and|similar|income||1,824|1,084|
|Net increase/(decrease)|in cash|and cash equivalents||25,645|(67,287)|
|Cash and cash equivalents
at 1||April||299,405|366,692|
|Cash and cash equivalents
at 31March|||20|325,050|299,405|
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|3
Income f|rom|donations
and legacies||||
|---|---|---|---|---|---|
||||Unrestricted|||
||||funds|Total|Total|
||||General|2023|2022|
|Donations
and legacies;||||||
|Donations|f'rom|individuals|15,324|15,324|37,897|
|Grants, including||capital grants;||||
|Government|grants||263,227|263,227|263,227|
||||278,551|278,551|301,124|
##
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##
||||Unrestricted|||
|---|---|---|---|---|---|
||||funds|Restricted|Total|
||||General|funds|2023|
|Action for Children||||10,500|10,500|
|Arnold Clark|||1,000||1,000|
|Big Energy Saving Network||||875|875|
|CAB Project||||14,759|14,759|
|Carbon Monoxide Advice Project||||8,725|8,725|
|Carers Income Maximisation||||37,700|37,700|
|Carers Income Maximisation|Partner|Payments||16,798|16,798|
|Centurion|||9,839||9,839|
|Citizens Advice Torbay||||31,975|31,975|
|Citizens Advice Torridge, North, Mid and West||||||
|Devon in partnership
with Macmillan||||28,611|28,611|
|COMF Fund|||18,608||18,608|
|Devon Advice Services for Working||Age Carers||30,176|30,176|
|Empower||||8,515|8,515|
|Energy Advice Programme||||10,000|10,000|
|Exeter k, District Kidney Patients Association|||9,192||9,192|
|Exeter City Council Ukraine|Support||14,976||14,976|
|Exeter &District MS Society|||15,880||15,880|
|FORCE Cancer Charity|||3,898||3,898|
|Macmillan||||14,028|14,028|
||||73,393|212,662|286,055|
##
##
|||Unrestricted|||
|---|---|---|---|---|
|||funds|Restricted|Total|
|||General|funds|2022|
||Action for Children||10,500|10,500|
||BigEnergy Saving Network||4,625|4,625|
||Carbon Monoxide Advice Project||6,375|6,375|
||Carers Advice on Benefits||11,559|11,559|
||Citizens Advice Torbay||26,204|26,204|
||Citizens Advice (MaPS)||26,209|26,209|
||Devon Advice Services for Working Age Carers||28,975|28,975|
||Empower||7,925|7,925|
||Devon Connnunity
Foundation||10,235|10,235|
||Energy Advice Programme||6,000|6,000|
||Exeter &District Kidney Patients Association|9,012||9,012|
||Carers Income Maximisation||37,700|37,700|
||Exeter &District MS Society|21,875||21,875|
||FORCE Cancer Charity|33,782||33,782|
||Heat Well for Less||601|601|
||Help to Claim||51,816|51,816|
|||64,669|228,724|293,393|
|5|Investment
income||||
||||Unrestricted||
||||funds|Total|
||||General|funds|
|Interest receivable
and similar income;|||||
||Interest receivable
on bank deposits||1,824|1,824|
|Total for 2023|||1,824|1,824|
|Total for 2022|||1,084|1,084|
##
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##
|||Unrestricted|funds|Restricted|Total|
|---|---|---|---|---|---|
|||Designated|General|funds|2023|
|Core service fund|||302,002||302,002|
|Action for Children||||10,500|10,500|
|Arnold Clark|||1,000||1,000|
|BigEnergy Saving Network||||875|875|
|CAB Project||||14,759|14,759|
|Capital Premises Fund||4,130|||4,130|
|Carbon Monoxide Advice Project||||8,725|8,725|
|Carers Income Maximisation||||37,700|37,700|
|Carers Income Maximisation||||||
|Partner Payments||||16,798|16,798|
|Centurion|||9,839||9,839|
|Citizens Advice Torbay||||31,975|31,975|
|Citizens Advice Torridge, North,||||||
|Mid and West Devon|in partnership|||||
|with Macmillan||||28,611|28,611|
|Devon Advice Services for||||||
|Working Ages Carers||||30,176|30,176|
|Energy Advice Programme||||10,000|10,000|
|Exeter City Council Ukraine||||||
|Support|||12,672||12,672|
|Exeter 2District Kidney Patients||||||
|Association|||9,192||9,192|
|Exeter &District MS|Society||15,880||15,880|
|Empower||||8,515|8,515|
|FORCE Cancer Charity|||3,898||3,898|
|Hazel Ball Memorial|Fund|30|||30|
|Innovation
Fund||2,996|||2,996|
|ITReplacement
Fund||3,571|||3,571|
|Macmillan||||14,028|14,028|
|Sickness cover||843|||843|
|Total for 2023||11,570|354,483|212,662|578,715|
##
##
||Unrestricted|funds|Restricted|Total|
|---|---|---|---|---|
||Designated|General|funds|2022|
|Core service fund||302,209||302,209|
|Action for Children|||10,500|10,500|
|BigEnergy Saving Network|||4,625|4,625|
|Capital Premises Fund|5,046|||5,046|
|Carers Advice on Benefits|||11,559|11,559|
|Carbon Monoxide Advice Project|||6,375|6,375|
|Carers Income Maximisation|||37,700|37,700|
|Citizens Advice Torbay|||25,101|25,101|
|Citizens Advice (MaPS)|||26,209|26,209|
|Depreciation
Fund|20,438|||20,438|
|Devon Advice Services for|||||
|Working Ages Carers|||28,975|28,975|
|Devon Community
Foundation|||10,235|10,235|
|Covid Recovery Fund|15,034|||15,034|
|Energy Advice Programme|||6,000|6,000|
|Exeter &District Kidney Patients|||||
|Association||9,012||9,012|
|Exeter &District MS Society||21,875||21,875|
|Empower|||7,925|7,925|
|FORCE Cancer Charity-||33,782||33,782|
|Hazel Ball Memorial
Fund|117|||117|
|Heat Well for Less|||601|601|
|Help to Claim|||52,247|52,247|
|ITReplacement
Fund|3,020|||3,020|
|Total for 2022|43,655|366,878|228,052|638,585|
##
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##
||||||Unrestricted|Unrestricted|||
|---|---|---|---|---|---|---|---|---|
||||||funds||Total||
||||||General||funds||
|Independent|examiner
fees||||||||
|Examination||ofthe financial||statements||2,820|2,820||
|Total for 2023||||||2,820|2,820||
|Total for 2022||||||2,820|2,820||
|8
Net incoming/outgoing|||resources||||||
|Net outgoing||resources for the year include:|||||||
|||||||2023|2022||
|Depreciation||offixed assets|||||20,438||
|9
Trustees||remuneration|and expenses||||||
|No trustees,|nor any persons|||connected|with them, have received any remuneration|from the charity during||the|
|year.|||||||||
##
##
|||2023|2022|
|---|---|---|---|
|Staff costs during|the year were:|||
|Wages and salaries||369,508|409,263|
|Social security costs||31,577|33,046|
|Pension costs||10,508|12,362|
|||411,593|454,671|
|2023||2022||
|---|---|---|---|
|No||No||
||19||22|
|11 Independent|examiner's|remuneration|||
|---|---|---|---|---|
||||2023|2022|
|Examination of|the financial|statements|2,820|2,820|
##
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##
|13 Tangible fixed assets||||
|---|---|---|---|
||Leasehold|Furniture
and||
||improvements|equipment|Total|
|Cost||||
|At I April 2022|103,911|68,302|172,213|
|At 31March 2023|103,911|68,302|172,213|
|Depreciation||||
|At I April 2022|103,910|68,301|172,211|
|At 31March 2023|103,910|68,301|172,211|
|Net book value||||
|At 31 March 2023||||
|At 31March 2022||||
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|Subsidiary||
|---|---|
|undertakings|Total|
##
|||||Proportion ofvoting|||
|---|---|---|---|---|---|---|
|||Country of||rights and shares|||
|Undertaking||incorporation|Holding|held|Principal|activity|
|Subsidiary|undertakings||||||
|Exeter Citizens|||||||
|Advice Bureau|||||||
|(Services) Limited||England &Wales|Ordinary|100%|Dormant||
|Dix's Field,|Exeter,||||||
|EX1 1QA|||||||
##
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|15 Debtors||||||
|---|---|---|---|---|---|
|||||2023|2022|
|Trade debtors||||27,029|12,330|
|Prepayments||||3,535|812|
|||||30,564|13,142|
|16 Current asset investments||||||
|||||2023|2022|
|Fixed term bonds||||81,743|80,657|
|17 Cash and cash equivalents||||||
|||||2023|2022|
|Cash on hand||||1,222|473|
|Cash at bank||||742,085|218,275|
|||||243,307|218,748|
|18 Creditors:
amounts|falling due within||one year|||
|||||2023|2022|
|Trade creditors||||1,881|2,973|
|Other taxation and social security||||8,246|7,562|
|Other creditors||||27,281||
|Pension scheme creditor||||1,254|1,303|
|Accruals||||6,926|5,972|
|Deferred income||||39,073|11,499|
|||||84,661|29,309|
|||||2023|2022|
|Deferred income at 1 April 2022||||11,499|48,238|
|Resources deferred in the period||||37,475|11,499|
|Amounts
released from previous||periods||(9,901)|(48,238)|
|Deferred income at year|end|||39,073|11,499|
##
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|20 Analysis ofnet funds||||
|---|---|---|---|
||At 1April|Financing
cash|At 31March|
||2022|flows|2023|
|Cash at bank and in hand|218,748|24,559|243,307|
|Current asset investments|80,657|1,086|81,743|
|Net debt|299,405|25,645|325,050|
||At 1April|Financing
cash|At 31March|
||2021|flows|2022|
|Cash at bank and in hand|286,787|(68,039)|218,748|
|Current asset investments|79,905|752|80,657|
|Net debt|366,692|(67,287)|299,405|
##
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##
||||||Balance at 1|Incoming|Resources||Balance at31|
|---|---|---|---|---|---|---|---|---|---|
||||||April 2022|resources|expended|Transfers|March 2023|
|Unrestricted
funds||||||||||
|General||||||||||
|Unrestricted
funds|||||76,898|353,768|(354,483)|(4,418)|71,765|
|Designated||||||||||
|Capital Premises Fund|||||25,000||(4,130)|(15,870)|5,000|
|Hazel Ball Memorial||Fund|||374||(30)||344|
|ITReplacement|||||19,000||(3,571)|3,571|19,000|
|New Premises Depreciation||||Fund|2||||2|
|Redundancy
Fund|||||73,890|||5,550|79,440|
|Advice for Life|||||2,587||||2,587|
|Client Medical Support|||Fund||90||||90|
|Post Pandemic
Recovery|||Fund||72,000|||8,000|80,000|
|Operations
management|||budget||6,428||||6,428|
|Innovation
Fund|||||3,300||(2,996)|2,996|3,300|
|Volunteer
fund|||||500||||500|
|Sickness cover|||||2,500||(843)|843|2,500|
||||||205,671||(11,570)|5,090|199,191|
|Total unrestricted|funds||||282,569|353,768|(366,053)|672|270,956|
##
##
||Notes to the Financ|ial Statements
for the Yea|r Ended 31Ma|rch 2023|||
|---|---|---|---|---|---|---|
|||Balance at 1|Incoming|Resources||Balance at31|
|||April 2022|resources|expended|Transfers|March 2023|
|Restricted funds|||||||
|Action for Children|||10,500|(10,500)|||
|BigEnergy Saving Network|Fund||875|(875)|||
|Carbon Monoxide Advice Project|||8,725|(8,725)|||
|Carers Income Maximisation|||37,700|(37,700)|||
|Carers Income Maximisation|Partner Payments||16,798|(16,798)|||
|Carers Advice on Benefits|||14,759|(14,759)|||
|Devon Advice Services for|Working Age Carers||30,176|(30,176)|||
|Devon Macmillan|||28,611|(28,611)|||
|Citizens Advice Torbay||1,103|31,975|(31,975)|(1,103)||
|Empower|||8,515|(8,515)|||
|Energy Advice Programme|||10,000|(10,000)|||
|Help to Claim||(431)|||431||
|Macmillan|||14,028|(14,028)|||
|Total restricted funds||672|212,662|(212,662)|(672)||
|Total funds||283,241|566,430|(578,715)||270,956|
##
##
||||||Balance at 1|Incoming|Resources||Balance at31|
|---|---|---|---|---|---|---|---|---|---|
||||||April 2021|resources|expended|Transfers|March 2022|
|Unrestricted
funds||||||||||
|General||||||||||
|Unrestricted
funds|||||80,883|366,477|(366,879)|(3,583)|' 76,898|
|Designated||||||||||
|Capital Premises Fund|||||10,000||(5,046)|20,046|25,000|
|Hazel Ball Memorial||Fund|||490||(116)||374|
|ITReplacement|||||18,480||(3,020)|3,540|19,000|
|New Premises Depreciation||||Fund|20,440||(20,438)||2|
|Redundancy
Fund|||||80,527|||(6,637)|73,890|
|Advice for Life|||||2,587|400||(400)|2,587|
|Client Medical Support|||Fund||90||||90|
|Post Pandemic
Recovery Fund|||||100,000||(15,034)|(12,966)|72,000|
|Operations
management|||budget||6,428||||6,428|
|Innovation
Fund|||||3,300||||3,300|
|Volunteer
fund|||||500||||500|
|Sickness cover|||||2,500||||2,500|
||||||245,342|400|(43,654)|3,583|205,671|
|Total unrestricted|funds||||326,225|366,877|(410,533)||282,569|
|Restricted||||||||||
##
##
||Notes to the Financ|ial Statements
for the Yea|r Ended 31Ma|rch 2023|||
|---|---|---|---|---|---|---|
|||Balance at 1|Incoming|Resources||Balance at31|
|||April 2021|resources|expended|Transfers|March 2022|
|Action for Children|||10,500|(10,500)|||
|BigEnergy Saving Network|Fund||4,625|(4,625)|||
|Carbon Monoxide Advice Project|||6,375|(6,375)|||
|Carers Income Maximisation|||37,700|(37,700)|||
|Citizens Advice (MaPS)|||26,209|(26,209)|||
|Devon Community
Foundation|||10,235|(10,235)|||
|Carers Advice on Benefits|||11,559|(11,559)|||
|Devon Advice Services for|Working Age Carers||28,975|(28,975)|||
|Citizens Advice Torbay|||26,204|(25,101)||1,103|
|Empower|||7,925|(7,925)|||
|Heat Well for Less|||601|(601)|||
|Energy Advice Programme|||6,000|(6,000)|||
|Help to Claim|||51,816|(52,247)||(431)|
|Total restricted funds|||228,724|(228,052)||672|
|Total funds||326,225|595,601|(638,585||283,241|
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||||||Total funds at||
|---|---|---|---|---|---|---|
|||Unrestricted|funds|Restricted|31March||
|||General|Designated|funds|2023||
|Tangible|fixed assets||||2||
|Fixed asset investments||1|||1||
|Current|assets|124,705|199,189|31,720|355,614||
|Current|liabilities|(52,941)||(31,720)|(84,661)||
|Total net assets||71,765|199,191||270,956|'|
||||||Total funds at||
|||Unrestricted|funds|Restricted|31March||
|||General|Designated|funds|2022||
|Tangible|fixed assets||||2||
|Fixed asset investments||1|||1||
|Current|assets|96,069|205,669|10,809|312,547||
|Current|liabilities|(19,172)||(10,137)|(29,309)||
|Total net assets||76,898|205,671|672|283,241||
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