##
##
##
|Reference and Administrative
Details|Reference and Administrative
Details|1 to 2|
|---|---|---|
|Chair's Report|||
|Trustees' Report||4to 11|
|Statement ofTrustees'|Responsibilities|12|
|Independent
Examiner's|Report|13|
|Statement ofFinancial|Activities|14|
|Statement ofFinancial|Activities (Prior Year)|15|
|Balance Sheet||16to 17|
|Statement ofCash Flows||18|
|Notes to the Financial|Statements|19to 39|
||||Exeter Citizens Advice|Exeter Citizens Advice|Bureau|Bureau||
|---|---|---|---|---|---|---|---|
|||Reference and||Administrative||Details||
|Trustees|||H SFowler|||||
||||ARLangford|||||
||||RLowe|||||
||||D JMardon|||||
||||KM Mcdonald|||||
||||SJMorgan|||||
||||JROliver|||||
||||LEA Pattison|||||
||||DJPhillips|||||
||||GTRichardson|||||
||||SJSalter|||||
||||N Trinca|||||
||||M C Whitton|||||
|Secretary|||TEGodwin|||||
|Charity Registration||Number|1091143|||||
|Company|Registration|Number|4334063|||||
||||The charity|is incorporated|in|England|and Wales.|
|Registered|Office||Dix's Field|||||
||||Exeter|||||
||||EX1 1QA|||||
|Principal|Office||Dix's Field|||||
||||Exeter|||||
||||EX1 1QA|||||
|Accountants|||Thompson|Jenner LLP||||
||||1 Colleton Crescent|||||
||||Exeter|||||
||||Devon|||||
||||EX24DG|||||
##
##
##
##
##
##
##
##
|Trustees and officers
The trustees
and officers|serving
during the year and since the|year end were as follo|
|---|---|---|
|Trustees:|H SFowler (appointed|29 September 2021|
||RJFoxwell (resigned 29 September 2021)||
||ARLangford||
||RLowe (appointed 29|September 2021)|
||DJMardon||
||KMMcdonald
(appointed 23 June 2021)||
||SJMorgan||
||JROliver (appointed 29 September 2021)||
||LEA Pattison||
||DJPhilips||
||GTRichardson||
||SJSalter||
||N Trinca (appointed 29 September 2021)||
||M C Whitton||
|Secretary:|TEGodwin (appointed|29 September 2021)|
||SRBarriball (resigned|31December 2021)|
##
##
##
##
##
##
##
##
##
##
##
##
##
|Overall value (advice and|Overall value (advice and|volunteering)|||
|---|---|---|---|---|
|Fiscal benefit total||||61,982,318|
|Public value total||||614,496,039|
|Value to the people we help||(financial outcomes) total||$8,699,191|
|For every K1invested:|||||
|For every Kl, Kx in fiscal|benefits|||K3.60|
|For every KI,Xxin public|value|||f26.32|
|For every KI, Kx in value|to|the people we help|(financial outcomes)|615.80|
|Local authority-
by preventing
homelessness|||and housing evictions 4 mental health services||
|Savings to local authority|total (fiscal benefits)|||f143,490|
|For every Kl ofLA funding,||Kx in fiscal benefit|to local authority|$0.54|
##
##
|NHS - by reducing
use ofmental|health|health|and|GP services, and keeping people in work|GP services, and keeping people in work||
|---|---|---|---|---|---|---|
|Reducing use ofhealth services||||||X270,410|
|Keeping people in work||||||K68,704|
|Total saving to NHS||||||f339,114|
|Other government
departments|||||||
|Department
ofWork and Pensions|(by|keeping||people in|work)|K1,076,370|
|Criminal
Justice System (by preventing||housing||evictions|and homelessness)|f16,416|
|Housing Providers
(by preventing|housing||evictions)|||K405,992|
##
##
|The demand
o|n our advic|e services|, by issue|, was as f|ollows:|||||
|---|---|---|---|---|---|---|---|---|---|
||2022|2021|2020|2019|2018|2017|2016|2015|2014|
|Benefits|14,720|11,500|13,668|10,727|8,965|8,100|7,440|5,791|5,545|
|Debt|2,208|2,445|4,790|4,494|4,151|4,385|4,804|4,672|5,141|
|Employment|758|1,234|1,163|1,227|1,187|1,119|1,308|999|830|
|Housing|1,306|942|1,344|1,182|1,148|1,141|1,383|1,015|875|
|Relationships|641|693|832|960|798|716|804|550|463|
|Consumer|290|467|475|507|447|423|542|377|282|
|Finance|316|294|329|309|419|269|280|226|240|
|Legal|384|267|435|434|425|465|523|446|322|
|Immigration|215|153|328|272|265|211|224|148|137|
|Other|3,359|2,703|3,889|4,031|3,801|1,402|1,386|857|741|
|Total|22,034|20,698|27053|24,143|21,606|18/31|18,694|15,081|14,576|
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
|||||Unrestricted|Restricted|Total|
|---|---|---|---|---|---|---|
|||||funds|funds|2022|
||||Note||||
|Income and Endowments||from:|||||
|Donations
and legacies||||301,124||301,124|
|Charitable
activities||||64,669|228,724|293,393|
|Investment
income||||1,084||1,084|
|Total Income||||366,877|228,724|595,601|
|Expenditure
on:|||||||
|Charitable
activities||||(410,533)|(228,052)|(638,585)|
|Total Expenditure||||(410,533)|(228,052)|(638,585)|
|Net movement
in funds||||(43,656)|672|(42,984)|
|Reconciliation
offunds|||||||
|Total funds brought|forward|||326,225||326,225|
|Total funds carried|forward||20|282,569|672|283,241|
##
##
||||and Lo|sses)|||
|---|---|---|---|---|---|---|
|||||Unrestricted|Restricted|Total|
|||||funds|funds|2021|
||||Note||||
|Income and Endowments||from:|||||
|Donations
and legacies||||358,308||358,308|
|Charitable
activities||||73,961|285,245|359,206|
|Investment
income||||1,626||1,626|
|Total income||||433,895|285,245|719,140|
|Expenditure
on:|||||||
|Charitable
activities||||(349,867)|(287,823)|(637,690)|
|Total expenditure
Net income/(expenditure)||||(349,867)
S4,028|(287,823)
~2,578)|(637,690)
81,450|
|Net movement
in funds||||84,028|(2,578)|81,450|
|Reconciliation offunds|||||||
|Total funds brought|forward|||242,197|2,578|244,775|
|Total funds carried|forward||20|326,225||326,225|
##
##
|||Balance Sheet as at|31March 2022|||
|---|---|---|---|---|---|
|||||2022|2021|
||||Note|||
|Fixed assets||||||
|Tangible assets|||13||20,440|
|Investments|||14||1|
||||||20,441|
|Current assets||||||
|Debtors|||15|13,142|9,189|
|Investments|||16|80,657|79,905|
|Cash at bank|and in hand||17|218,748|286,787|
|||||312,547|375,881|
|Creditors: Amounts||falling due within one year|18|(29,309)|(70,097)|
|Net current|assets|||283,238|305,784|
|Net assets||||283,241|326,225|
|Funds ofthe|charity:|||||
|Restricted income funds||||||
|Restricted
funds|||20|672||
|Unrestricted|income|funds||||
|Unrestricted|funds|||282,569|326,225|
|Total funds|||20|283,241|326,225|
##
##
##
##
|||||||2022|2021|
|---|---|---|---|---|---|---|---|
||||||Note|||
|Cash flows from operating|activities|||||||
|Net cash (expenditure)/income||||||(42,984)|81,450|
|Adjustments
to cash flows from non-cash||||items||||
|Depreciation||||||20,438|20,440|
|Investment
income||||||1,084)|(1,626)|
|||||||(23,630)|100,264|
|Working capital adjustments||||||||
|(increase)/decrease
in debtors|||||15|(3,953)|2,203|
|Decrease in creditors|||||18|(4,049)|(25,123)|
|Decrease in deferred income||||||(36,739)|(17,594)|
|Net cash flows Qom operating||activities||||(68,371)|59,750|
|Cash flows from investing
activities||||||||
|Interest receivable
and similar||income||||1,084|1,626|
|Net (decrease)/increase
in cash and cash|||equivalents|||(67,287)|61,376|
|Cash and cash equivalents
at|1 April|||||366,692|305,316|
|Cash and cash equivalents
at|31March||.||19|299,405|366,692|
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
##
|3
Income f|rom|donations
and legacies||||
|---|---|---|---|---|---|
||||Unrestricted|||
||||funds|Total|Total|
||||General|2022|2021|
|Donations
and legacies;||||||
|Donations|from|individuals|37,897|37,897|92,644|
|Grants, including||capital grants;||||
|Government|grants||263,227|263,227|265,664|
||||301,124|301,124|358,308|
##
##
##
||Unrestricted|||
|---|---|---|---|
||funds|Restricted|Total|
||General|funds|2022|
|Action for Children||10,500|10,500|
|BigEnergy Saving Network||4,625|4,625|
|Carbon Monoxide Advice Project||6,375|6,375|
|Carers Advice on Benefits||11,559|11,559|
|Carers Income Maximisation||37,700|37,700|
|Citizens Advice (MaPS)||26,209|26,209|
|Citizens Advice Torbay||26,204|26,204|
|Devon Advice Services for Working Age Carers||28,975|28,975|
|Devon Community
Foundation||10,235|10,235|
|Empower||7,925|7,925|
|Energy Advice Programme||6,000|6,000|
|Exeter &District Kidney Patients Association|9,012||9,012|
|Exeter &District MS Society|21,875||21,875|
|FORCE Cancer Charity|33,782||33,782|
|Heat Well for Less||601|601|
|Help to Claim||51,816|51,816|
||64,669|228,724|293,393|
##
##
||||Unrestricted|||
|---|---|---|---|---|---|
||||funds|Restricted|Total|
||||General|funds|2021|
||Action for Children|||10,900|10,900|
||BigEnergy Saving Network|||5,000|5,000|
||BigEnergy Saving Week/Winter|||2,000|2,000|
||Carers Advice on Benefits|||12,384|12,384|
||Carers Income Maximisation|||41,601|41,601|
||Citizens Advice (MaPS)|||17,824|17,824|
||Citizens Advice Torbay|||25,970|25,970|
||Devon Advice Services for Working Age Carers|||28,946|28,946|
||Devon Community
Foundation|||10,000|10,000|
||Energy Advice Programme|||3,720|3,720|
||Exeter &District Kidney Patients Association||8,748||8,748|
||Exeter &District MS Society||20,749||20,749|
||FORCE Cancer Charity||44,464||44,464|
||Healthwatch
Devon|||6,050|6,050|
||Citizens Advice (BEIS)|||6,958|6,958|
||Heat Well for Less|||7,357|7,357|
||Help to Claim|||50,060|50,060|
||Quids for Kids|||10,850|10,850|
||National
Lottery Community|Fund||16,328|16,328|
||Social Prescribing|||29,297|29,297|
||||73,961|285,245|359,206|
|5|Investment
income|||||
|||||Unrestricted||
|||||funds|Total|
|||||General|funds|
|Interest receivable
and similar income;||||||
||Interest receivable
on bank deposits|||1,084|1,084|
|Total for 2022||||1,084|1,084|
|Total for 2021||||1,626|1,626|
##
##
##
|6
Expenditure
on charitable
activi|ties||||
|---|---|---|---|---|
||Unrestricted|funds|Restricted|Total|
||Designated|General|funds|2022|
|Core service fund||302,209||302,209|
|Action for Children|||10,500|10,500|
|BigEnergy Saving Network|||4,625|4,625|
|Capital Premises Fund|5,046|||5,046|
|Carbon Monoxide Advice Project|||6,375|6,375|
|Carers Advice on Benefits|||11,559|11,559|
|Carers Income Maximisation|||37,700|37,700|
|Citizens Advice (MaPS)|||26,209|26,209|
|Citizens Advice Torbay|||25,101|25,101|
|Covid Recovery Fund|15,034|||15,034|
|Depreciation
Fund|20,438|||20,438|
|Devon Advice Services for|||||
|Working Ages Carers|||28,975|28,975|
|Devon Community
Foundation|||10,235|10,235|
|Empower|||7,925|7,925|
|Energy Advice Programme|||6,000|6,000|
|Exeter &District Kidney Patients|||||
|Association||9,012||9,012|
|Exeter &District MS Society||21,875||21,875|
|FORCE Cancer Charity||33,782||33,782|
|Hazel Ball Memorial
Fund|117|||117|
|Heat Well forLess|||601|601|
|Help to Claim|||52,247|52,247|
|ITReplacement
Fund|3,020|||3,020|
|Total for 2022|43,655|366,878|228,052|638,585|
##
##
|||Unrestricted|funds|Restricted|Total|
|---|---|---|---|---|---|
|||Designated|General|funds|2021|
|||f.|||f,|
|Core service fund|||249,122||249,122|
|Action for Children||||11,341|11,341|
|BigEnergy Saving Network||||5,000|5,000|
|BigEnergy Saving Week/Winter||||2,000|2,000|
|Capital Premises Fund||1,878|||1,878|
|Carers Advice on Benefits||||12,384|12,384|
|Carers Income Maximisation||||41,601|41,601|
|Citizens Advice (MaPS)||||17,824|17,824|
|Citizens Advice (BEIS)||||6,958|6,958|
|Citizens Advice Torbay||||29,698|29,698|
|Depreciation
Fund||20,440|||20,440|
|Devon Advice Services for||||||
|Working Ages Carers||||28,947|28,947|
|Devon Community
Foundation||||10,000|10,000|
|Energy Advice Programme||||3,720|3,720|
|Exeter &District Kidney Patients||||||
|Association|||8,748||8,748|
|Exeter &District MS Society|||20,749||20,749|
|FORCE Cancer Charity
'|||44,463||44,463|
|Hazel Ball Memorial Fund||17|||17|
|Healthwatch
Devon||||6,050|6,050|
|Heat Well for Less||||7,356|7,356|
|Help to Claim||||48,469|48,469|
|ITReplacement
Fund||4,450|||4,450|
|National Lottery Community|Fund|||16,328|16,328|
|Quids for Kids||||10,850|10,850|
|Social Prescribing||||29,297|29,297|
|Total for 2021||26,785|323,082|287,823|637,690|
##
##
##
##
|Independent
examiner|Independent
examiner|fees||
|---|---|---|---|
|Examination|ofthe|financial|statements|
|Total for 2022||||
|Total for 2021||||
||'||
|---|---|---|
|Unrestricted|||
|funds||Total|
|General||funds|
|2,820||2,820|
|2,820||2,820|
|2,820||2,820|
##
|2022|2021|
|---|---|
|20,438|20,440|
##
##
##
##
|The aggregate
payroll costs were as follows:|||
|---|---|---|
||2022|2021|
|Staff costs during the year were:|||
|Wages and salaries|409,263|387,213|
|Social security costs|33,046|31,198|
|Pension costs|12,362|11,598|
||454,671|430,009|
|2022||2021||
|---|---|---|---|
|No||No||
||22||20|
|11 Independent|examiner's|remuneration|
|---|---|---|
|Examination of|the financial|statements|
##
##
##
##
|13 Tangible fixed assets||||
|---|---|---|---|
||Leasehold|Furniture
and||
||improvements|equipment|Total|
|Cost||||
|At 1 April 2021|103,911|68,302|172,213|
|At 31March 2022|103,911|68,302|172,213|
|Depreciation||||
|At 1 April 2021|83,472|68,301|151,773|
|Charge for the year|20,438||20,438|
|At 31March 2022|103,910|68,301|172,211|
|Net book value||||
|At 31March 2022||1|2|
|At 31March 2021|20,439|1|20,440|
##
##
##
|Shares in group undertakings|and participating|interests|interests|
|---|---|---|---|
|Shares in group undertakings|and participating||interests|
|Cost||||
|At 1 April 2021||||
|At 31March 2022||||
|Net book value||||
|At 31March 2022||||
|At 31March 2021||||
##
|||||Proportion ofvoting|||
|---|---|---|---|---|---|---|
|||Country of||rights and shares|||
|Undertaking||incorporation|Holding|held|Principal|activity|
|Subsidiary|undertakings||||||
|Exeter Citizens|||||||
|Advice Bureau|||||||
|(Services) Limited||England &Wales|Ordinary|100%|Dormant||
|Dix's Field,|Exeter,||||||
|EX1 1QA|||||||
##
##
##
|15 Debtors|||||||
|---|---|---|---|---|---|---|
||||||2022|2021|
|Trade debtors|||||12,330|8,223|
|Prepayments|||||812|966|
||||||13,142|9,189|
|16 Current
asset investments|||||||
||||||2022|2021|
|Fixed term bonds|||||80,657|79,905|
|17 Cash and cash||equivalents|||||
||||||2022|2021|
|Cash on hand|||||473|902|
|Cash at bank|||||218,275|285,885|
||||||218,748|286,787|
|18 Creditors:|amounts||falling due within one year||||
||||||2022|2021|
|Trade creditors|||||2,973|6,828|
|Other taxation|and|social security|||7,562|8,827|
|Pension scheme creditor|||||1,303|773|
|Accruals|||||5,972|5,431|
|Deferred income|||||11,499|48,238|
||||||29,309|70,097|
||||||2022|2021|
|Deferred income at 1 April 2021|||||48,238|65,832|
|Resources deferred||in the period|||11,499|44,889|
|Amounts
released &om previous||||periods|48,238|62,483)|
|Deferred income at year|||end||11,499|48,238|
##
|19 Analysis ofnet funds||||
|---|---|---|---|
||At 1April|Financing
cash|At 31March|
||2021|flows|2022|
|Cash at bank and in hand|286,787|(68,039)|218,748|
|Current asset investments|79,905|752|80,657|
|Net debt|366,692|67,287|299,405|
||At 1April|Financing
cash|At 31March|
||2020|flows|2021|
|Cash at bank and in hand|226,590|60,197|286,787|
|Current asset investments|78,726|1,179|79,905|
|Net debt|305,316|61,376|366,692|
##
##
|||||Balance atI|Incoming|Resources||Balance at31|
|---|---|---|---|---|---|---|---|---|
|||||April 2021|resources
f|expended
f|Transfers
f|March 2022|
|Unrestricted
funds|||||||||
|Getteral|||||||||
|Unrestricted
fimds||||80,883|366,477|(366,879)|(3,583)|76,898|
|Designated|||||||||
|Capital Premises
Fund||||10,000||(5,046)|20,046|25,000|
|Hazel Ball Memorial|Fund|||490||(116)||374|
|ITReplacement||||18,480||(3,020)|3,540|19,000|
|New Premises Depreciation|||Fund|20,440||(20,438)||2|
|Redundancy
Fund||||80,527|||(6,637)|73,890|
|Advice for Life||||2,587|400||(400)|2,587|
|Client Medical Support||Fund||90||||90|
|Post Pandemic Recovery Fund||||100,000||(15,034)|(12,966)|72,000|
|Operations
management||budget||6,428||||6,428|
|Innovation
Fund||||3,300||||3,300|
|Volunteer
fund||||500||||500|
|Sickness cover||||2,500
245,342|~DD|~43,654|3,583|2,500
205,671|
|Total unrestricted
funds||||326225|366.677|~456.533)||282,569|
##
||Notes to the Financ|ial Statements
for the Yea|r Ended 31M|arch 2022|||
|---|---|---|---|---|---|---|
|||Balance atI|Incoming|Resources||Balance at31|
|||April 2021|resources|expended|Transfers|March 2022|
|Restricted
funds|||||||
|Action for Children|||10,500|(10,500)|||
|Big Energy Saving Network|Fund||4,625|(4,625)|||
|Carbon Monoxide Advice Project|||6,375|(6,375)|||
|Carers Advice on Benefits|||11,559|(11,559)|||
|Carers Income Maximisation|||37,700|(37,700)|||
|Citizens Advice (MaPS)|||26/09|(26,209)|||
|Citizens Advice Torbay|||26+04|(25,101)||1,103|
|Devon Advice Services for|Working Age Carers||28,975|(28,975)|||
|Devon Community
Foundation|||10,235|(10,235)|||
|Empower|||7,925|(7,925)|||
|Energy Advice Programme
Heat Well for Less
Help to Claim|||6,000
601
51,816|(6,000)
(601)
(52347)||~835|
|Total restricted
funds|||228,724|(228,052)||672|
|Total funds||326,225|595 691|~638585||283241|
##
|||||Balance at 1|Incoming|Resources||Balance at31|Balance at31|
|---|---|---|---|---|---|---|---|---|---|
|||||April 2020|resources|expended
f|Transfers
f|March
f|2021|
|Unrestricted
funds||||||||||
|General||||||||||
|Unrestricted
funds||||57,738|433,695|(323,082)|(87,468)|80,883||
|Designated||||||||||
|Capital Premises
Fund||||10,000||(1,878)|1,878||10,000|
|Hazel Ball Memorial|Fund|||507||(17)|||490|
|ITReplacement||||17,516||(4,450)|5,414||18,480|
|New Premises Depreciation|||Fund|40,880||(20,440)||20,440||
|Redundancy
Fund||||71,553|||8,974|80,527||
|Core Service Fund||||35,726|||(35,726)|||
|Advice for Life||||2,387|200||||2,587|
|Client Medical Support||Fund||90|||||90|
|Post Pandemic
Recovery Fund|||||||100,000|100,000||
|Operations
management||budget|||||6,428||6,428|
|Innovation
Fund||||3,300|||||3,300|
|Volunteer
fund|||||||500||500|
|Sickness cover||||2,500|||||2,500|
|||||184,459|200|(26,785)|87,468|245,342||
|Total unrestricted
funds||||242,197|433,&95|(349,867)||326,225||
|||||Page 35||||||
##
||Notes to the Financ|ial Statements
for the Yea|r Ended 31M|arch 2022|||
|---|---|---|---|---|---|---|
|||Balance atI|Incoming|Resources||Balance at31|
|||April 2020
f|resources
f|expended
f|Transfers
f|March 2021
f.|
|Restricted|||||||
|Action for Children|||10,900|(11,341)|||
|BigEnergy Saving Network|Fund||5,000|(5,000)|||
|Big Energy Saving Week|||2,000|(2,000)|||
|Carers Advice on Benefits|||12,384|(12,384)|||
|Carers Income Maximisation|||41,601|(41,601)|||
|Citizens Advice (MaPS)|||17,824|(17,824)|||
|Citizens Advice (BEIS)|||6,958|(6,958)|||
|Citizens Advice Torbay||3,728|25,970|(29,698)|||
|Devon Advice Services for|Working Age Carers||28,947|(28,947)|||
|Devon Community
Foundation|||10,000|(10,000)|||
|Energy Advice Programme|||3,720|(3,720)|||
|National
Lottery Community|Fund||16,328|(16,328)|||
|Heat Well for Less|||7,356|(7.356)|||
|Healthwatch
Devon|||6,050|(6,050)|||
|Help to Claim||(1,591)|50,060|(48,469)|||
|Quids for Kids
Social Prescribing|||10,850
29/97|(10,850)
~29,2977|||
|Total restricted
funds||2,578|285,245|(287,823)|||
|Total funds||244,773|719149|~4637,699||326,225|
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||||||Total funds at|
|---|---|---|---|---|---|
|||Unrestricted|funds|Restricted|31March|
|||General|Designated|funds|2022|
|Tangible|fixed assets||||2|
|Fixed asset investments||1|||1|
|Current|assets|96,069|205,669|10,809|312,547|
|Current|liabilities|(19,172)||(10,137)|29,309)|
|Total net assets||76,898|205,671|672|283,241|
||||||Total funds at|
|||Unrestricted|funds|Restricted|31March|
|||General|Designated|funds|2021|
|Tangible|fixed assets||20,440||20,440|
|Fixed asset investments||1|||1|
|Current|assets|103,503|224,902|47,476|375,881|
|Current|liabilities|(22,621)||(47,476)|(70,097)|
|Total net assets||80,883|245,342||326,225|
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