Fipst Light oTrle'Ab& aSexUal W> Our Impact Report 2024 - 2025
Because it's not just someone else's story.
Domestic Abuse and Sexual Violence affects us all.
We believe change happens when voices unite. By building new collaborations, strengthening partnerships, and listening deeply to those affected, we can ensure every voice is heard, believed, and supported.
From friends and family to neighbours and colleagues, every year thousands of people are impacted by domestic abuse and sexual violence.
That’s why we offer a range of supportive services, ensuring every voice is heard, every story is believed, and every person is supported.
This impact report offers just a small reflection of our ongoing work and the journeys of those affected by abuse.
It’s a testament to what we can achieve when we come together for change.
We are independent from statutory agencies, including the Police.
OUR VISION
A society where everyone lives in safety free from sexual violence and domestic abuse.
OUR VALUES
Trust
Integrity Respect Progression Collaboration
First Light is not just a logo or a name, but a reflection of every team member’s dedication, every individual we assist, and every voice that often remains unheard.
We stand proudly as an independent voice, where everyone will be believed, heard, and supported, no matter their gender, age, or ethnicity.
Because everyone who has experienced abuse deserves to be heard.
OUR MISSION
First Light supports individuals of any age, gender or sexuality who have been affected by domestic abuse and/or sexual violence.
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Educate & Prevent through early intervention, training and campaigning.
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Protect & Support through the provision of services to help safeguard and reach out to those suffering Domestic Abuse and Sexual Violence.
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Cope & Recover by providing a full range of services to help people build resilience and move on to healthier happier lives.
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Give a Voice to those who suffer in silence and influence others to bring about positive change.
Contents Overview
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6 Lyn Gooding Chief Executive Officer
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7 Michelle Davies Chair of Trustees
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8 Our Strategy for 2025 to 2030
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9 First Light Brand Refresh
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10 Our Impact 2024 - 2025
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11 Geographical footprint of First Light support
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12 Our Services
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14 Swindon and Wiltshire Sexual Assault Referral Centre (SARC)
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16 Swindon and Wiltshire Independent Sexual Violence Advisor (ISVA) Service
20 Devon, Cornwall & Isles of Scilly Independent Sexual Violence Advisor (ISVA) Service 22 Plymouth Sexual Violence Counselling Service
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24 Cornwall & Isles of Scilly Domestic Abuse, Safer Futures Service
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26 National Church-related Abuse, Safe Spaces Service
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30 #HappyHealthyLove Campaign: Healthy Relationships & Toxic Behaviours
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31 Pledge4Change Campaign: 16 days of Action Against Violence
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32 They Think It’s All Over Campaign: Ending Abuse in and outside of sports
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33 Big Give Campaign: Crisis Fund for Women & Girls Fleeing Domestic Abuse
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34 Community Fundraising
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36 Professional Training
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37 Thinking About a Career Change?
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38 Support for Family Friends & Children
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39 Support for Professionals, Organisations and Sports Clubs
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40 Financial Performance
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41 Our Funders and Partners
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41 Thank You from First Light
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42 Whats next for First Light?
Lyn Gooding Chief Executive Officer
I am proud to present this year’s Impact Report, which reflects the strength, compassion and dedication of everyone at First Light.
This year has been one of change, challenge and growth. Across every service, our teams have shown what care and commitment can achieve when people come together with a shared purpose.
We have continued to stand beside survivors of domestic abuse and sexual violence, offering a safe place to be heard, believed and supported. Every member of our team has worked tirelessly to meet rising demand while maintaining the warmth and humanity that define First Light.
One significant change this year was the end of our Devon and Cornwall Independent Sexual Violence Advisor service contract. For more than six years, this service made a lasting difference to thousands of
people across the region. We are proud of the care, advocacy and hope our team provided, and grateful to every staff member who helped build such a trusted and respected service.
Though the contract has now passed to a new provider, the impact of our work and the lessons we learned will continue to shape how we support survivors across the South West.
Our work this year has been shaped by listening to survivors, partners and our own teams. Their voices have guided improvements, informed campaigns and strengthened partnerships.
We have seen the impact of this in every area, from our Independent Sexual Violence Advisor services in Swindon and Wiltshire, to our counselling work in Plymouth, and our ongoing support through Safe Spaces and Domestic Abuse services across Cornwall and the Isles of Scilly.
The launch of campaigns like Happy Healthy Love and Pledge4Change reminded us how powerful awareness can be when it is grounded in support and community. We also began a new chapter through our brand refresh, created in-house and shaped by survivor feedback, and proudly signed the Armed Forces Covenant to extend our commitment to those who serve and their families.
None of this would have been possible without our dedicated staff, volunteers, funders and partners. Their commitment continues to turn compassion into action, helping people rebuild their lives with dignity and hope.
As we look ahead, we will continue to grow our services and build new partnerships to ensure every voice is heard, believed and supported.
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Michelle Davies Chair of Trustees
On behalf of the Board of Trustees, I want to extend my heartfelt thanks to every member of our team, our volunteers, funders, and partners. Your dedication continues to transform lives and create safer futures for those affected by domestic abuse and sexual violence.
This year’s Impact Report reflects not only the scale of our work but the depth of compassion and resilience that defines First Light. Across all our services we have seen extraordinary commitment in the face of rising demand and complex challenges.
As trustees, we remain focused on ensuring that First Light continues to grow sustainably, advocate boldly, and deliver services that are trauma-informed, inclusive, and survivor-led.
We are proud of the progress made this year, from the launch of new campaigns like Happy Healthy Love and Pledge4Change, to the signing of the Armed Forces Covenant
and the thoughtful brand refresh that reflects our values and vision.
Looking ahead, our priorities for the next 12 months include:
• Deliver against our new 5-year strategy to ‘Do more, Do it Well and Do it Together’ to drive our mission forward
- Future proof our
organisation with a workforce that are trained, resourced and equipped with the necessary skills, knowledge and support to perform their duties safely, efficiently and to a high standard
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Build our national presence and extend our reach through Safe Spaces and digital outreach
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Support the seamless mobilisation of recommissioned and new services
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Energise and elevate our fundraising efforts to unlock new opportunities, bring sustainability and grow our Client Crisis Fund’s into other service areas
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Launch new campaigns that
amplify survivor voices and challenge stigma
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Expand our external training offer to raise awareness and build communities of upstanders not bystanders
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Secure new partnerships and opportunities for service expansion
This report is more than a summary of achievements; it is a testament to the courage of survivors and the unwavering commitment of those who walk alongside them.
I hope you find inspiration in these pages and join us in our mission to ensure that every voice is heard, believed, and supported.
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Our Strategy for 2025 to 2030
Introducing Our Strategy for 2025 to 2030
As we step into the next chapter of our journey, we are proud to unveil our new five-year strategy. This is a roadmap shaped by insight, ambition, and the voices of those we serve.
It is a commitment to deepening our impact, driving innovation, and standing firm in our values.
Built on the foundations of our past successes and the lessons we’ve learned, our 2025 to 2030 strategy sets out a clear direction for how we
will continue to challenge injustice, empower communities, and create lasting change. It reflects our belief that meaningful progress comes from collaboration, courage, and a relentless focus on what matters most.
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First Light Brand Refresh In 2025, First Light began a than incur additional costs for Why It Matters thoughtful and sustainable brand rebranding. Our logo is more than a visual refresh, marking a new chapter identity, it is a symbol of trust, in how we visually represent our Our refreshed logo was developed authenticity, and our commitment mission, values, and the voices we in-house at no cost, shaped to those we support. It will only be uplift. by feedback from our teams, used on work that truly reflects our services, and survivors’ voices. values and mission. The refresh is being introduced It reflects who we are today, a gradually through a soft launch. bold, compassionate organisation When someone sees the First Light From April onwards, our updated committed to action and logo, we want them to recognise it logo will appear organically on advocacy. as a promise: that no one is ever newly created or printed materials. alone in their journey, and that The new design speaks with everyone will be heard, believed, Existing resources, such as leaflets, conviction, uplifts voices, and instils and supported. posters, and paperwork will a sense of purpose. It ensures continue to be used to ensure visibility across all formats and sustainability and responsible backgrounds, visually reinforcing use of funding. This approach our tone and drive to motivate allows us to prioritise investment change. in our services and support, rather Page 9 sol
Our Impact 2024 - 2025
Service Impact 13,429 referrals into our services
17,639
2,856
people supported people supported due to Domestic disclosed having a Violence or Abuse disability
4,662 11,088 people supported people supported due to Sexual were over the 18 Violence or Abuse years old.
1,787 2,069
people supported people supported due to Churchwere children and related Abuse young people
Digital Impact
155,783 people accessed the First Light, Safer Futures or Safe Spaces website over the last year
473,979 292,018
pages viewed,
people have viewed our campaigns and content across our social media
accessing resources, information, advice and referrals
9,985
1,328
pieces of content types of engagement posted across (likes & shares) with Facebook, Linkedin, our content across all Instagram, and X social platforms
13% increase in support provided since 2024
Over the past year,
24,088
people supported by our services
Social Value Impact
• Combined social value generated: ≈ £256 million.
- Combined direct savings to public services: ≈ £56 million.
• Major beneficiaries: NHS (£14 m), Police (£11 m), Local Authorities (£11 m), CPS + MoJ (£11 m), Housing (£2.8 m), and Community/ Workforce wellbeing (£5.6 m).
• Overall social return remains consistent across services at ~£1 0– £12 social benefit per £1 invested.
Totals Across All First Light Services
Impact Measurement
Total Social Value Created Societal Cost Avoided)
Total Social Value Created £256,100,912 (Societal)
Public-Service Savings (Direct) £56,088,220
Broader societal benefit of our intervention, including reductions in emotional harm, lost productivity, and service costs.
% Breakdown into sector
Total Supported × (Societal Cost Per Case × Central Impact Assumption%) = Estimated Value
NHS & Mental Health (25%) £14,022,055 Police (20%) £11,217,644 CPS (10%) £5,608,822 MoJ (10%) £5,608,822 Local Authority / Safeguarding (20%) £11,217,644 Housing (5%) £2,804,411 Community & Productivity (10%) £5,608,822
Public-Service Savings (Direct Cost Avoided)
The direct financial savings to public services such as health, police, criminal justice, social care, and housing.
Total Supported × (Estimated PublicService Cost Per Case × Central Impact Assumption%) = Estimated Value
Geographical footprint of First Light
Domestic Abuse Support & Safer Futures Service
Safer Futures Service Total Supported: 17,639 people • Referrals: 10,808 • Advice & Support: 6,831 Plymouth Sexual Violence Counselling Total Referrals: 599 Gender Breakdown • Women: 472 • Men: 68 • Non-binary: 4 • Transgender: 4 Sexual Assault Referral Centre (SARC) Total Referrals: 387 people Gender Breakdown • Women: 335 • Men: 50 • Other: 2
Gender Breakdown (of referrals):
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Women: 7,576
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Men: 1,757
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Other: 187
Age Breakdown (of referrals):
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Adults: 9,018
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Children: 1,571
Age Breakdown
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Adults: 431
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Children (13–18): 118
Age Breakdown
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Adults: 375
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Children: 11
Independent Sexual Violence Advisory (ISVA) Service
Gender Breakdown
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Women: 242
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Men: 23
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Transgender: 1
Total Supported: 727 people
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Other: 1
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Referrals: 267
Age Breakdown
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Advice & Support: 460 • Adults: 205 • Children: 61
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Independent Sexual Gender Breakdown Violence Advisory (ISVA) • Women: 163 Service • Men: 21 • Non-binary: 1
Gender Breakdown
Total Supported: 504 people
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Other: 1
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Referrals: 187
Age Breakdown
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Advice & Support: 317
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Adults: 148
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Children: 39
Independent Sexual Violence Advisory (ISVA) Service • Men: 41
Gender Breakdown
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Women: 354
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Non-binary: 5
Total Supported: 820 people
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Transgender: 6
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Other: 4
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Referrals: 410
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Advice & Support: 410 Age Breakdown
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Adults: 291
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Children: 119
Independent Sexual Violence Advisory (ISVA) Service
Gender Breakdown
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Women: 509
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Men: 68
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Non-binary: 2
Total Supported: 1,625 people • Other: 2
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Transgender: 4
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Referrals: 580
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Advice & Support: 1,045 Age Breakdown
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Adults: 432 • Children: 150
Safe Spaces - Church-related Abuse
Total Supported: 1,787 people
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Referrals: 191
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Advice & Support: 1,596
Gender Breakdown
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Women: 96
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Men: 92
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Other: 1
*The data collected comes from clients who choose to disclose their gender, age, and any disabilities.
Our Services
We’re here for anyone affected by sexual violence, domestic abuse and churchrelated abuse, no matter when it happened. Whether someone is looking for immediate help, emotional support, or guidance through the justice system, our services are designed to meet each person’s needs in a safe, understanding, and non-judgemental way.
Our Independent Sexual Violence Advisor (ISVA) Services provide specialist support to people of all ages and genders who have experienced rape, sexual assault, or sexual abuse. If someone chooses to report to the police, an ISVA will guide them through every stage of the process, from initial contact to attending court. For those who are unsure or don’t wish to report, we offer support to help them understand their options and make the decision that feels right for them.
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Every person is assigned a dedicated support coordinator who listens, understands their needs, and helps them access the right care.
We also offer Sexual Violence and Abuse Counselling for adults, children, and families who have experienced sexual abuse. Our trained counsellors work in a trauma-informed way, providing a safe and confidential space to talk, reflect, and begin to heal. For those involved in a trial, we can offer support both before and after the court process. Our counselling is flexible and person-centred, recognising that everyone’s journey is different.
For those who have experienced a recent assault, our Sexual Assault Referral Centre (SARC) is often the first point of contact. We provide immediate crisis support, including access to a forensic medical examination, carried out by a specially trained team. If someone doesn’t want to report to the police straight away, any evidence collected can be stored safely for up to two years. We also offer other areas of wellbeing such as screening for sexual infections and any concerns surrounding possible pregnancy. We also offer the option to make onward referrals to sexual health and a person’s GP for follow-up support outside the forensic window, ensuring that care is still available.
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Whether someone chooses to report or not, access counselling or not, we’re here to help them feel heard, supported, and safe. Everything we do is shaped by the needs of the people we support.
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Learn more about our Cornwall & Isles of Scilly Safer Futures Service
Our Domestic Abuse and Sexual Violence Service offers comprehensive, trauma-informed support for individuals affected by domestic abuse and sexual violence across a wide range of needs. A core part of the service is safety planning and empowerment, working closely with individuals to reduce risk and help them feel safe both now and in the future. The service empowers people to take confident steps forward in their recovery. It also operates through a multi-agency approach, collaborating with social workers, police, and other statutory and voluntary organisations to ensure clients’ voices are heard and their needs are met.
Overall, this service supports survivors by offering holistic, personcentred care that prioritises safety, empowerment, and long-term recovery, making a meaningful difference in the lives of those affected by abuse.
Learn more about our National Safe Spaces Service
Our Church-related Abuse Service offers a comprehensive range of support tailored to the needs of survivors. This includes advocacy to help individuals navigate church procedures, report abuse, and access appropriate services. Emotional support is provided in a safe and confidential environment, allowing survivors to share their experiences and receive compassionate care. Practical assistance is also available, including guidance and referrals to other relevant organisations.
In addition, Safe Spaces facilitates peer support by connecting individuals with others who have faced similar experiences, building a sense of community and understanding. To ensure accessibility and flexibility, an out-of-hours helpline is available, offering support beyond standard working times.
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Swindon and Wiltshire Sexual Assault Referral Centre (SARC)
This year, Swindon and Wiltshire SARC have continued to be a place of safety and care for people affected by sexual violence. Our team has worked with dedication and compassion through a year that has tested every part of the service. Despite challenges, we’ve grown, learned and made a real difference to the lives of survivors.
In the past year, we have supported 387 people
not only improves individual wellbeing but also reduces pressure on local health and social care systems.
What we’ve achieved
We’ve also continued to build strong partnerships with police, health services and community organisations. These relationships mean survivors get joined-up care, and our collective knowledge continues to grow. It is social value in action, with services working together to create a safer and more supportive community.
Facing challenges together
Recruitment and staffing have been difficult at times, but the team’s commitment has never wavered. Everyone has stepped up to make sure survivors still received the care they needed. We’ve also tackled technical and facility challenges head-on, always focusing on safety, dignity and quality.
Looking ahead
We’re proud of what we’ve achieved, but we know there’s more to do. In the year ahead, we will:
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Use survivor feedback to shape our service
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Grow and train our team
Every number represents someone who has taken an incredibly brave step to seek help. For each person, we’ve offered medical care, emotional support and space to be heard without judgement.
We’ve seen that when survivors are met with understanding and respect, they begin to regain a sense of control. That is the real impact of our work, helping people start to rebuild their lives at their own pace and in their own way.
The difference we made
Our work reaches far beyond the walls of the centre. By supporting survivors, we help reduce long-term harm and strengthen communities. When people are able to access help early, they are less likely to experience further trauma, isolation or poor mental health. This
Invited to Event at Buckingham Palace by Her Majesty the Queen.
What we’ve learned
Every survivor’s story is different, and we’ve learned to keep adapting. We’ve simplified processes, improved communication and made sure our team has the right training and support. Flexibility has become one of our greatest strengths.
We’ve also seen the importance of accessibility. Many of the people we supported this year live with a disability, 186 in total, including those with physical, learning or mental health needs. We’ve worked hard to make sure our environment and approach reflect that diversity, offering care that truly meets each person’s needs.
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Make our spaces even more welcoming
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Strengthen our community partnerships
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Keep raising awareness and challenging stigma
We’ll continue to listen, learn and stand alongside survivors, creating lasting impact for individuals, families and communities across Swindon and Wiltshire.
“Honestly, thank you so much for everything. You guys are amazing and I can’t thank you enough.
Whilst I hope I don’t ever see you again because of the circumstances, I am so glad I met you. It was less scary than I imagined, thanks to you.”
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Social Value & Impact
Supporting 387 survivors through forensic examination and trauma-informed care, generating an estimated £4.57 million in total social value. This includes £1.09 million in direct public-service savings, with approximately £327,000 attributed to efficiencies within the criminal justice system.
The service improves evidence preservation, reduces repeat offending, and enhances case progression. It also lowers demand on health and justice services by providing early access to specialist support.
For every £1 invested, the SARC delivers an estimated £10 to £12 in social value, demonstrating its critical role in supporting survivors and strengthening system-wide responses to sexual violence.
“I didn’t know what to expect when I arrived at the SARC. I was scared, overwhelmed, and unsure if I could even walk through the door. But from the moment I was greeted, something shifted.
The women who welcomed me were incredible. Kind, calm, and reassuring. I felt safe with them, truly safe, for the first time since the assault. One of them even called me back after I hung up the phone earlier, when I was too panicked to speak. If she hadn’t, I don’t think I would have found the courage to try again. That call meant everything.
Overall Outcomes
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Each SARC attendance represents immediate evidence preservation, which improves conviction prospects and reduces repeat offending benefits not fully captured in cost models.
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NHS and mental-health savings are significant: faster access to trauma care reduces later-life healthcare costs and longterm PTSD incidence.
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Early intervention improved evidence preservation, supporting stronger justice outcomes and reducing repeat reports..
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The service contributed to more efficient use of police and court resources, helping reduce case backlogs and re-investigations.
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The value for money ratio is roughly £10–£12 in social benefit per £1 invested in SARC provision.
Funded by
Inside, the atmosphere was nothing like I imagined. It wasn’t clinical or cold, it was warm, respectful, and gentle. I was treated with dignity. I didn’t feel judged. I felt listened to. Kayleigh and Sarah were lovely. After speaking with them, I felt more relaxed, more reassured. I was glad I came.
Even the medical part, which I had dreaded, was handled with such care. That might sound strange, but it meant a lot to feel comfortable in such a vulnerable moment.
I left the SARC feeling lighter. Not healed, not fixed, but supported. The awful situation I was in felt manageable, thanks to them. I hope I never have to go back, but I’ll always be grateful I met them.
Thank you so much for everything.”
The Weinstock Fund
*This story has been adapted to protect the identity of the individuals and is based on a collection of real experiences and feedback.
Swindon and Wiltshire Independent Sexual Violence Advisor (ISVA) Service
This year, our ISVA team in Swindon and Wiltshire has continued to stand alongside survivors of sexual violence, providing emotional and practical support at every stage of their journey. It has been a year of pressure and progress, and our team has remained steady, compassionate and focused on the people who need us most.
Every person we meet has a different story. Some need help to report to the police, others want emotional support, and many just need someone to listen. Whatever the situation, our ISVAs stand beside them, offering choice, information and stability.
Over the past year, 580 people were referred to the ISVA service. Alongside this, we offered advice and ongoing help to 1,045 others, including family members and friends affected by sexual violence.
Many people we support live with a disability or health condition. This year, 632 clients disclosed one or more disabilities, including physical, learning and mental health needs. Understanding and responding to these needs is central to how we work.
The difference we made
The ISVA service helps survivors regain confidence, safety and control. This reduces the risk of long-term trauma and supports recovery, benefiting not only individuals but also families, workplaces and communities. When people receive the right support early, they are more likely to stay engaged with services, maintain their wellbeing and rebuild their lives.
Our work also strengthens local systems. Through close partnerships with police, health teams, schools and charities, we have helped improve how survivors are identified and supported. Joint training and shared learning have led to better communication between professionals, more coordinated responses and greater trust in the system.
By reaching into rural and underrepresented communities, we have helped remove barriers to support. Each outreach visit or awareness session helps reduce stigma and encourages more people to come forward. This community presence builds understanding and safety for everyone.
Student Freshers - Talking to young people about the ISVA Service
Learning and improvement
This year we simplified our internal systems, streamlined paperwork and improved how we track each person’s journey. We introduced new digital tools and held regular learning meetings to share experiences across the team. These changes have helped us stay consistent, focused and responsive.
We’ve also seen that visibility matters. Being present in local spaces builds trust and helps people find us when they might not otherwise reach out.
Challenges
Recruitment has remained one of our biggest challenges. Limited staffing affects how many people we can reach and how quickly we can respond. Demand for our service continues to
grow, and sustainable funding is essential if we are to keep meeting that need. Survivors should not have to wait for help, and our communities should not have to choose between visibility and availability.
“I’ve just completed my third trauma stabilisation session. If I hadn’t been offered support and a listening ear, I probably wouldn’t be here today, I had no one else to talk to.”
Looking ahead
In the coming year we plan to:
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Grow our team through new funding and recruitment, including trainee roles
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Expand outreach in underrepresented communities through local events and our new “ISVA Ally” scheme
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Keep improving how we assess and record support, using survivor feedback to shape our work
The ISVA service exists to make sure every survivor is heard, believed and supported. Through partnership, persistence and care, we continue to create lasting social value across Swindon and Wiltshire.
Hosted Dr. Olivia Chapple, High Sheriff of Wiltshire to our Services
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Social Value & Impact
Supporting 1,625 survivors across Swindon and Wiltshire, generating an estimated £19.15 million in total social value. This includes £4.58 million in direct public-service savings across health, policing, justice, safeguarding, and housing sectors.
This includes approximately:
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£1.15m NHS savings
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£0.9m Police savings
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£0.46m CPS savings
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£0.46m MoJ savings
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£0.9m local authority/safeguarding savings
By reducing repeat victimisation, improving mental health outcomes, and enhancing multiagency efficiency, the ISVA service delivers a return of approximately £10 to £12 for every £1 invested. This highlights the powerful and lasting impact of trauma-informed advocacy for individuals and communities.
Overall Outcomes
The social value generated reflects meaningful, life-changing outcomes for survivors. This has led to:
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Improved mental health and wellbeing
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Reduced repeat victimisation
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Greater engagement with the criminal justice system
These outcomes contribute to:
- Safer communities
“I was 16 when I reported being groomed online. I was already struggling with my mental health, autism, and an eating disorder. Support from mental health services had broken down, and I felt like I was on my own.
I was referred to First Light and met my ISVA at home, which felt easier for me. She listened, didn’t judge, and helped me feel more in control. We talked about what I was going through, and did activities that helped me open up about my anxiety, selfharm, and thoughts of suicide.
With my mum’s consent, a safeguarding referral was made. Since then, I’ve been given a crisis worker, I’m accessing DBT, and my family is waiting for therapy. It’s been a huge help – my mum said it finally felt like someone was really listening.
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More resilient public services
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Enhanced recovery journeys for those affected by sexual violence
The service:
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Strengthen multi-agency collaboration and reduces duplication across systems.
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Survivors receive timely, trauma-informed support that improves individual wellbeing.
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Long-term capacity is built across health, justice, and safeguarding sectors.
Funded by
We’ve talked about trauma, coping strategies, healthy relationships, and what to expect from the police process. But almost a year on, I still haven’t had my interview with the police. There’s been confusion and delays, which has caused even more stress for me and my family.
Right now, I stay in touch with my ISVA by text or call. It helps knowing she’s still there. Things aren’t perfect, but for the first time in a long time, I don’t feel completely alone.”
- *This story has been adapted to protect the identity of the individuals and is based on a collection of real experiences and feedback.
Survivor Story Safety, Kindness, and Care at the SARC
Arriving at the Sexual Assault Referral Centre (SARC) can be a daunting experience, but for one survivor, the care they received made all the difference. From the moment they were welcomed, they felt safe, supported, and respected.
“The staff were incredible and amazing. I felt so safe with them.”
The survivor had expected the process to be frightening, but the compassion and professionalism of the team helped ease those fears.
“Honestly, thank you so much for everything. You are amazing and I can’t thank you enough. Whilst I hope I don’t ever see you again because of the circumstances, I’m so glad I met you. It was less scary than I imagined thanks to you.”
Another survivor shared how the team’s approach helped them feel reassured and respected:
“I felt much more reassured and was happy I came to the SARC. The staff were lovely, and I felt more relaxed after talking to them. I didn’t feel judged.”
The impact of the service extended beyond the appointment itself. One survivor reflected on the importance of a follow-up call:
“Thank you for calling me back when I hung up the phone. If you hadn’t, I don’t think I would have called again, and I was desperate for support. You were really patient with me and gave me the opportunity to talk. I will always be thankful.”
For many, the SARC team helped turn a traumatic moment into one of dignity, safety, and care:
“Thank you so much for everything. Honestly, you made an awful situation manageable.”
These stories highlight the vital role of the SARC, offering survivors a safe, respectful, and compassionate space where they feel heard, supported, and empowered to take the next step in their journey after sexual assault.
Survivor Story Support for Children & Parents
For one young survivor and her family, the journey through the criminal justice system was long and emotionally challenging.
Over three years, they faced the uncertainty and stress that comes with preparing for court, all while trying to heal.
What made a profound difference was the support they received from their Independent Sexual Violence Advisor (ISVA).
“She had someone she could talk to throughout the whole process,” her parent shared. “The ISVA was kind and supportive, not just during the court proceedings, but in the years leading up to it. Without her support, I don’t think our daughter would have made it to court.”
The ISVA’s role extended beyond practical guidance, she became a trusted source of emotional support.
“She was a rock to our daughter during a very difficult period,” the parent continued. “Supportive, caring, attentive, wise, helpful. We were amazed to have access to such a service and are so grateful for everything she did.”
Even when the case required support across regional boundaries, the ISVA’s presence made a lasting impression.
“Thank you so much for supporting her at court recently, it was really appreciated. She spoke so highly of you and the support you offered her on the day, and for that I am very grateful,” said a professional from a partner service.
This story highlights the vital role ISVAs play in helping survivors feel safe, supported, and empowered throughout their journey, making the difference between facing the criminal justice system alone and moving through it with strength and confidence.
Devon, Cornwall & Isles of Scilly Independent Sexual Violence Advisor (ISVA) Service
Our ISVA service across Devon, Cornwall and the Isles of Scilly supported thousands of people affected by sexual violence.
The service also strengthened local systems. By working closely with police, health services, schools and other agencies, we improved how survivors are supported and helped create pathways for care that are clear, joined-up and compassionate. Outreach and awareness work encouraged more people to come forward and reduced barriers to accessing help.
After six years of dedicated service, the contract moved to a new provider in October 2024. As we reflect on this chapter, we want to highlight the difference the service made and the lives it touched.
Learning and reflection
This period reminded us that every survivor’s journey is different. Some faced multiple challenges beyond the abuse, including mental health, housing or family issues. Listening carefully, adapting support and being a steady presence made a real difference.
Over the past six months under our management, the service supported 2,051 people across the region. With 887 clients living with one or more disabilities , including physical, learning or mental health conditions.
We also saw the importance of specialist support for children, young people, LGBTQ+ clients and neurodiverse individuals. Providing tailored services meant that more people felt understood and supported.
The difference we made
Every person we supported received tailored guidance, emotional support and advocacy. Some needed help navigating the legal system, others needed practical advice or someone to listen. By being consistent and present, we gave people a reliable point of contact during times of fear and uncertainty.
“My ISVA has been by my side through the tough and the bad times, especially over the past year. They’ll always be someone I look up to. I can’t find the words to thank her enough for the wonderful guidance and care she shows to her clients.”
Freshers – Engaging with Looking forward students about the ISVA Service. Although our time delivering this service has ended, the impact remains. Survivors have been heard, supported and empowered. Across Devon, Cornwall and the Isles of Scilly Systems have been improved, and pathways our team helped people start to regain control for care strengthened. The experiences and and rebuild their lives. Early support reduced lessons from this service will continue to the risk of long-term harm, improved wellbeing, influence how support is delivered across and helped families, friends and communities Devon, Cornwall & the Isles of Scilly in the future.
Across Devon, Cornwall and the Isles of Scilly our team helped people start to regain control and rebuild their lives. Early support reduced the risk of long-term harm, improved wellbeing, and helped families, friends and communities stay strong.
A heartfelt thank you
To the team who made this service what it was: thank you. Your care, professionalism and commitment changed lives. You helped people find their voice, their strength and their path forward.
To the survivors who trusted us with their stories: thank you. It was a privilege to walk alongside you.
Though our time delivering this service has come to an end, the impact remains.
The voices we helped amplify, the systems we helped shape, and the lives we helped rebuild will continue to echo long into the future.
We are proud of what we built. And we are hopeful for what comes next.
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Social Value & Impact
Supporting 2,051 survivors across Devon, Cornwall and the Isles of Scilly, generating an estimated £24.2 million in total social value. This includes £5.78 million in direct publicservice savings across health, policing, justice, safeguarding, and housing sectors.
This includes approximately:
-
£1.45m NHS & mental health savings
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£1.16m Police savings
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£0.58m CPS savings
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£0.58m MoJ savings
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£1.16m local authority and safeguarding savings
Through trauma-informed advocacy, the service has helped reduce repeat victimisation, improve mental health outcomes, and strengthen engagement with the criminal justice system.
For every £1 invested, the ISVA service delivers approximately £10 to £12 in social value, demonstrating its vital role in supporting recovery and building safer, more resilient communities.
Overall Outcomes
The social value generated reflects meaningful, long-term outcomes for survivors:
-
Improved mental health and emotional recovery
-
Reduced repeat victimisation and traumarelated incidents
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Increased engagement with the criminal justice system
The service:
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Improved multi-agency coordination, reducing repeated contact and referrals.
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Survivors benefit from timely, traumainformed support that promotes wellbeing and long-term stability.
-
Public agencies experience increased efficiency, enabling better use of resources and improved outcomes for all involved.
Funded by
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Plymouth Sexual Violence Counselling Service
This year, our Sexual Violence Counselling service has continued to provide vital support across Plymouth.
We have recognised the ongoing need for support for children and have been campaigning to ensure all children are included in the Violence Against Women and Girls (VAWG) Strategy. This has been raised locally with MP Rebecca Smith to encourage a change to the Violence Against Women and Children (VAWC) Strategy.
Over the past year, the service supported 599 people through referrals.
Of those referred, 431 were adults, 103 young people aged 13–17, and 15 children aged 0–12
Every person we support has diferent needs . Some need counselling to process trauma, others need guidance on coping strategies, and many need a safe space to be heard.
Our approach ensures that people feel supported, understood and respected at every stage of their journey.
Our team has also engaged in city-wide awareness events, including White Ribbon Day and the Man Culture event, helping raise understanding and challenge harmful attitudes.
“My counsellor was brilliant. Within three sessions, I could really feel the positive impact. She truly listens, remembers, and understands.
Each session, she brings up the things I’m struggling with and helps me work through them. Overall, a great service. I would 1000000% recommend it to anyone going through what I did.”
The difference we made
By offering accessible, trauma-informed counselling, we help people regain control, rebuild confidence and improve wellbeing. Early support can reduce the long-term effects of abuse, strengthen families and allow communities to be healthier and safer.
Participating in city-wide events and campaigns allows us to raise awareness, challenge stigma and make sure survivors know where to find support. Working with local partners ensures that support is joined-up and responsive to the needs of adults, young people and children.
Looking ahead
In the coming year, we plan to:
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Continue campaigning for inclusion of all children in the VAWG/VAWC Strategy
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Expand awareness work and continue participation in city-wide events
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Ensure counselling remains accessible, trauma-informed and responsive to the needs of everyone who contacts the service
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Work closely with partners to provide clear and joined-up support for children, young people and adults
“My counsellor and First Light have helped me see that there is life after abuse. One that I can control and feel positive about.”
Our Sexual Violence Counselling Service is built on trust, understanding and care. We are proud of what we have achieved and remain committed to making sure every survivor receives the support they need.
Page 22
Social Value & Impact
Supporting 599 victim-survivors of sexual violence and abuse, generating an estimated £7.08 million in total social value. This includes £1.69 million in direct public-service savings across health, policing, justice, safeguarding, and housing services.
This includes approximately:
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£423k NHS & mental health savings
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£338k Police savings
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£169k CPS savings
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£169k MoJ savings
“When I first reached out to First Light, I wasn’t sure what to expect. I was struggling, overwhelmed, and unsure if anyone could truly help. But from the very first session, my counsellor made a difference. She listened, really listened.
- £338k Local authority safeguarding savings
Through specialist trauma-informed therapy, the service has helped reduce repeat victimisation, improve emotional recovery, and lower demand on crisis health and safeguarding systems. It also strengthens multi-agency coordination and supports better engagement with the criminal justice process.
For every £1 invested, the service delivers approximately £10 to £12 in social value, demonstrating its vital role in supporting recovery and resilience across Plymouth’s communities.
Overall Outcomes
The social value generated reflects meaningful, long-term outcomes for survivors:
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Therapy led to improved emotional wellbeing, reduced repeat victimisation, and fewer crisis health contacts.
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Survivors were better able to engage with the justice system and access coordinated support.
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Public services benefited from reduced duplication, lower demand, and more efficient multi-agency working.
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The service plays a vital role in building safer communities and supporting long-term recovery across Plymouth.
Funded by
She remembered the things I said, understood what I was going through, and gently helped me work through it all. Within just three sessions, I could feel the positive impact.
Each time we met, she brought up the things I was struggling with, checked in, and helped me find ways to move forward. I felt seen. I felt heard. I felt supported.
I’m honestly not sure where I’d be without this service. First Light has been the only place that truly helped me through some of the most difficult times in my life. I’m sad to be leaving, but I’m leaving stronger.
Having somewhere to turn to with complex issues has improved my life twofold. I would recommend you to anyone who needs help. In fact, I’d recommend you a million times over.
Thank you for being there when I needed it most.”
John Casson Foundation
*This story has been adapted to protect the identity of the individuals and is based on a collection of real experiences and feedback.
Cornwall & Isles of Scilly Domestic Abuse, Safer Futures Service
Over the past year, our Domestic Abuse team in Cornwall and the Isles of Scilly has continued to stand alongside families, offering support, understanding and a safe space to begin healing. Whether through one-to-one work, group sessions or community outreach, our focus has remained on helping people feel seen, heard and supported.
In the past year, the service supported 17,639 people in total. This includes 10,808 referrals and 6,831 people who received advice, ongoing support or help for family and friends.
Every person we worked with had different needs. Some needed safety planning, others wanted guidance on healthy relationships, and many needed emotional support or practical help to rebuild their lives. By being present, consistent and compassionate, we helped families take steps toward safety, confidence and stability.
Through training on Adverse Childhood Experiences (ACEs) and trauma-informed
practice, we improved how we support children affected by domestic abuse. Many parents did not realise the impact of domestic abuse on children, even when they are not directly witnessing it. By having these conversations gently and with care, we helped families move forward together.
I met you at a very low point in my life, and hearing you say you could see change in me definitely drove me forward to keep going. For that, thank you.”
Challenges and learning
Recruitment challenges meant we had to think creatively about maintaining consistent support. This led to improvements such as keeping clients with the same key worker whenever possible and giving staff more opportunities to grow and specialise.
priority for development in the coming year.
Looking ahead
In the year ahead, we will:
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Keep building our team’s skills and confidence through training and shared learning
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Expand our healthy relationships work and embed it further into our support
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Develop specialisms to better support older people, children and neurodiverse clients
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Strengthen our trauma-informed approach and keep clients at the heart of everything we do
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Continue listening to families, professionals and each other
“Just wanted to say a big thank you for the course and the one-to-one support offered. It really has been a life saver.”
This service is built on trust, care and the belief that change is possible. The support we provide helps people regain safety, confidence and hope, and we will continue to work until every voice is heard, believed and supported.
The difference we made
This year, the team increased its presence in the community, attending family hub days and Safer Cornwall events. These visits helped raise awareness, build trust and let people know where to turn for help.
We responded to the needs of professionals as well, providing more support around healthy relationships. Tools like the Bill of Rights and the Power and Control Wheel helped adults reflect on what they want and deserve in relationships, supporting positive change across families.
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Honoured to speak at the
Mawnan Women’s Institute event.
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We also identified areas where more focused support is needed, including older people, children experiencing familial violence, and neurodiverse clients. These areas will be a
Page 24
Social Value & Impact
Supporting 17,639 individuals across Cornwall, generating an estimated £180 million in total social value. This includes £37.9 million in direct savings to public services including health, policing, justice, safeguarding, housing, and employment support.
Through early intervention, safety planning, advocacy, and trauma-informed support, the service has helped reduce repeat incidents, improve wellbeing, and lower demand on crisis services. It has also strengthened community resilience and supported recovery journeys for thousands of individuals and families.
For every £1 invested, the service delivers approximately £10 in social value, demonstrating its vital role in protecting lives, preventing harm, and supporting long-term wellbeing across Cornwall.
Overall Outcomes
The social value generated reflects meaningful, long-term outcomes for survivors:
-
The service supported over 17,000 individuals, helping them move towards safety, stability, and recovery.
-
Early intervention and trauma-informed support reduced harm and improved wellbeing for individuals and families.
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Public services experienced lower demand across health, policing, justice, housing, and safeguarding.
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Survivors were better able to access coordinated support and rebuild their lives.
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The service strengthened community resilience and contributed to long-term social wellbeing across Cornwall & the Isles of Scilly.
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Investment in domestic abuse support protects lives and delivers lasting value for individuals, services, and society.
Funded by
“For over 20 years, I lived in silence. I didn’t think what I was going through counted as abuse. My son said he was my carer, but I was isolated, unsupported, and afraid. I didn’t have the words for what was happening, coercion, control, emotional abuse. I just thought it was my life.
I’m older now, and my health makes it hard to leave the house, especially in the colder months. I can’t move easily, and my eyesight is poor. I felt trapped, not just physically, but emotionally. But then I found First Light.
They didn’t just listen, they understood. They helped me see that what I’d been experiencing wasn’t okay. They gave me the language to name it, and the tools to protect myself. My son has been evicted, and I’ve learned how to keep him out. I have a safety plan, a panic alarm, and I know what to do if he tries to come back.
They connected me with other services too, Adult Social Care, the Susie Project, Age UK. They even helped me understand how to get online so I can access more support. I’ve started setting boundaries with my son, even when it’s hard. I’m not giving him money anymore. I’m not letting him manipulate me.
I still struggle with loneliness, and it’s not easy cutting someone out of your life, even when they’ve hurt you. But I’m stronger now. I feel more confident. I know I’m not alone.
First Light made me feel seen. They made me feel safe. And for the first time in a long time, I believe I deserve that.”
*This story has been adapted to protect the identity of the individuals and is based on a collection of real experiences and feedback.
National Church-related Abuse, Safe Spaces Service
Throughout 2024, the Safe Spaces Service continued to provide a safe, supportive and understanding environment for survivors of church-related abuse. This year was one of growth, learning and deep commitment to those who reached out to us.
Over the past year, the service supported 1,787 people in total. This includes 191 referrals and 1,596 others who received advice, ongoing support or help for family and friends.
Every person who contacted the service had different needs. Some required help accessing counselling, others needed guidance for reporting abuse, and many sought support to navigate complex systems or simply to be heard. By providing consistent, trauma-informed support, we helped people regain a sense of safety, control and hope.
The difference we made
This year, we focused on making the service more accessible and responsive. We introduced our first peer support group and expanded outreach to reach more survivors. We listened closely to feedback and adapted our approach so that every voice was heard and every person felt believed and supported.
We also strengthened our partnerships with external agencies and community services, which helped us provide joined-up care and
guidance for people navigating safeguarding and reporting processes.
Protection of Minors and Vulnerable Adults Conference in Rome Photograph by Lorenzo Iorfino
Challenges and learning
Like any growing service, we faced staffing and recruitment pressures. Rising demand meant we had to adapt quickly and find creative ways to maintain continuity of care. Some survivors experienced delays or disruptions in support, and we used this feedback to review processes, provide additional training, and make improvements.
My experiences with Safe Spaces have been overwhelmingly positive. It’s the knowledge that someone is on my side, not judging. My needs were fully understood.
Through it all, we learned the importance of consistency, empathy and listening carefully. Being a reliable presence for survivors made a real difference during times of uncertainty and trauma.
They have made an enormous difference, coming on board just as I was going under and desperately in need of extra help. They let me use the time how I want, which is absolutely great. They listen and always offer helpful encouragement and advice when relevant, and I know they really care.
Looking ahead
In the year ahead, we plan to:
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Expand the peer support offer, shaped by survivor feedback
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Strengthen links with external organisations and community services
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Continue improving systems to make access and communication easier
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Offer more training and development for
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staff to meet emerging needs
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Keep listening, learning and adapting so that survivors remain at the heart of everything we do
Safe Spaces is built on trust, empathy and the belief that healing is possible. We are proud of what we achieved in 2024, and we remain committed to ensuring every voice is heard, believed and supported.
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Social Value & Impact
Supporting 1,787 victim-survivors across England and Wales, generating an estimated £21.1 million in total social value. This includes £5.04 million in direct public-service savings across health, policing, justice, safeguarding, housing, and community services.
Through specialist trauma-informed support addressing sexual violence, domestic abuse, and spiritual abuse, the service has helped reduce repeat victimisation, improve mental health outcomes, and strengthen engagement with the justice system. It also improves multi-agency coordination and reduces duplicated service demand.
For every £1 invested, the service delivers approximately £10 to £12 in social value, highlighting its vital role in supporting recovery and protecting public resources.
Overall Outcomes
The social value generated reflects meaningful, long-term outcomes for survivors:
-
The service supported 1,787 individuals affected by sexual violence, domestic abuse, and spiritual abuse across England and Wales.
-
Trauma-informed support led to improved emotional recovery, reduced repeat victimisation.
-
Survivors experienced greater stability, improved wellbeing, and increased access to coordinated multi-agency support.
-
Public services benefited from reduced demand across health, policing, safeguarding, housing, and justice sectors.
-
The service helped prevent long-term harm, supported recovery, and strengthened community resilience.
-
It plays a vital role in protecting individuals, reducing duplication across agencies, and delivering lasting social value.
“For a long time, I didn’t know where to turn. The abuse I experienced within a church setting left me feeling confused, isolated, and deeply hurt. I needed someone who wouldn’t just listen, but who would stand beside me.
Talking to Sarah changed everything. She didn’t pretend to have all the answers, and that humility meant the world to me. She never took advantage of the power she could have held over me. Instead, she offered something far more powerful, presence. “What I need is someone to stand beside me,” I told her, and that’s exactly what she did.
Safe Spaces gave me more than just one-toone support. They introduced me to the peer support group, and I honestly think it’s going to be the best thing I’ve ever been involved in. When I talk to others who’ve been through similar experiences, it’s like the weight I’ve been carrying around for years is lifted. There’s a sense of understanding, of shared strength, that I didn’t know I needed.
I’m still healing. But now, I’m not doing it alone.”
Funded by
*This story has been adapted to protect the identity of the individuals and is based on a collection of real experiences and feedback.
Survivor Story: Support for families
After 30 years of domestic and sexual abuse, a survivor and her teenage son faced escalating threats from her partner, whose deteriorating mental health made the situation increasingly volatile. Financially controlled and emotionally broken, the survivor was living in fear, receiving minimal support while trying to protect her son.
The son, deeply affected by the abuse and revelations of sexual violence, struggled to focus on his GCSEs amidst growing concern for his and his mother’s safety. A violent incident involving weapons prompted the survivor to temporarily leave the home, though she later returned under an agreement that her partner would stay in a separate caravan on the property.
Despite this, the partner repeatedly breached the agreement, leading to a referral from school and social services. The survivor and her son applied for an emergency non-molestation order, which was granted and later contested. Although the order allowed the partner to remain on-site under strict conditions, he violated them and was arrested.
The son continues to deal with the emotional fallout, expressing anger and a sense of responsibility to protect his mother. Support from family services, school, police, and social care remains in place, helping the family navigate ongoing risks while focusing on recovery and education.
Survivor Story: Primary Care, GP Support
After decades of coercive control, physical violence, and sexual abuse, a survivor in her seventies reached out for support. Her partner’s health had deteriorated, but the abuse continued leaving her emotionally and physically vulnerable. She had previously been hospitalised due to injuries and was sleeping in a chair because her partner occupied their only bed.
Initial referrals were made through her GP, and meetings were arranged in safe locations, as phone contact was not secure. Although emergency accommodation was offered multiple times, the survivor withdrew each time, often due to fear or concern about losing access to her only source of emotional support, a close friend.
In mid-2024, the situation escalated when threats were made against both the survivor and her friend. Police were involved, and a multi-agency response was coordinated. A joint plan was developed with social care, enabling the survivor and her friend to seek housing together. Safety planning was put in place, and ongoing contact was maintained through her friend to ensure she felt supported.
Over time, the survivor built trust in the support service, expressing that she finally felt understood and safer with a plan and police involvement. She and her friend shared that they had complete trust in the team and were deeply grateful for the support they received.
*This story has been adapted to protect the identity of the individuals and is based on a collection of real experiences and feedback. Oeteed Reo )
#HappyHealthyLove Campaign: Healthy Relationships & Toxic Behaviours
In February 2025, First Light launched Happy Healthy Love as part of our Healthy Relationships and Toxic Behaviours Awareness Month. This campaign focused on empowering young people to recognise, build, and celebrate healthy relationships, while raising awareness of sexual violence and domestic abuse.
Rather than centring on negative behaviours, Happy Healthy Love highlighted what positive, respectful and supportive relationships look like. It brought together young voices, survivors, and partner organisations to share experiences, advice and support.
Social Media Reach and Engagement
Across Instagram, Facebook and TikTok, we shared videos and informational posts on key topics including coercion, grooming, boundaries, signs of abuse, pressure, love bombing, consent, and healthy relationships.
Key Highlights
TikTok Launch:
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14,347 video views
-
1,186 minutes (20+ hours) of watch time
-
43% of viewers aged 18–24
-
Instagram Engagement:
-
21,282 content views
-
15,408 non-followers reached
-
Facebook Takeover for Adults:
-
54,746 views
Collaboration and Reach:
-
Content provided by First Light and NSPCC
-
Shared by universities, colleges, NHS Trusts, and community organisations across the South West
It was also amplified by community groups and services across the South West, including NHS Trusts, local partnerships, and support organisations.
Lasting Impact
Due to its success, Happy Healthy Love secured additional funding to expand its reach and develop more resources for young people throughout 2025. The campaign continues to grow as a creative and collaborative space where young people can learn, connect and feel supported.
Funded by
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Pledge4Change Campaign: 16 days of Action Against Violence
As part of the 16 Days of Action, First Light continued its Action for Change campaign, encouraging organisations, schools, charities, and community groups to commit to meaningful action against domestic abuse and sexual violence.
The Three Pledges we made in 2023 and what we did over 2024.
• Create Change (#WeSeeYou)
Raised awareness through media, launched the
TheyThinkItsAllOver campaign addressing abuse in sport, and challenged harmful myths with #LoveActually.
• No Voice Left Unheard
(#WeHearYou)
Worked with survivors to shape services, created safe spaces for sharing experiences, and gathered feedback to drive improvements.
First Light extended its Pledge4Change campaign throughout November, encouraging individuals and organisations to commit to action against domestic abuse and sexual violence. A digital pledge badge
Ongoing Engagement
Participants received a digital pledge badge, access to resources, and ongoing support. All pledges were featured on our Pledge4Change webpage and promoted during the 16 Days of Action.
Campaign Impact
-
42 pieces of social content created
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29,944 content views across all platforms
-
3 survivor stories recorded and shared
-
BBC Spotlight interview with a survivor, which won the 2025 BSAW Journalism Awards in the Lived Experience category.
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6 events attended across Cornwall, Swindon, and Wiltshire
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Bespoke landing page and resource hub with 33 pages of support materials
• Empower Everyone
(#WeBelieveYou)
Delivered training, developed community resources, and built partnerships to improve access to support.
Page 31
They Think It’s All Over Campaign: Ending Abuse in and outside of sports
In 2024, First Light launched They Think It’s All Over to raise awareness of abuse in and around sports. While football clubs make up just 12% of all UK sports clubs, abuse can occur across all sports, affecting people of all genders and ages.
The campaign called for stronger safeguarding, more research into the links between sport and abuse, and safer environments for players, fans, and communities at every level , from grassroots to professional.
Campaign Highlights
-
Nominated and runner-up in the CharityComms Best In-House Campaign 2024
-
Shared survivor stories and statistics across a range of sports
-
Promoted the hashtag #TheyThinkItsAllOver to drive awareness and engagement
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Called for urgent research and safeguarding reform across the UK’s 151,000 sports clubs
Media and Community Reach
The campaign gained significant traction across radio, news, and social media, with coverage from:
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Media outlets: National and local newspapers, digital print, radio and social media.
-
Political and public figures: Rebecca Smith MP, Devon & Cornwall PCC, Wiltshire & Swindon PCC, Philip Wilkinson
Next Steps
The campaign is still ongoing. First Light is now gathering its own research and data on the links between sport, domestic abuse, and sexual violence. This evidence will support a future funding bid to develop and deliver grassroots safeguarding training for sports teams and clubs across the region.
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Local authorities and services: Plymouth City Council, Trevi, Harbour Plymouth, Safer Cornwall, Wiltshire Police
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Community and support organisations: Man Culture, Operation Emotion, CPR and Saltash Foodbanks, Cornwall Counselling Hub, Together for Childhood Plymouth, and more
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Health and sports networks: Gloucestershire Health & Care NHS Trust, Active Cornwall, Active Devon, Active Avon & Somerset, Active Wiltshire
Nominated and runner-up in the CharityComms Best In-House Campaign
This widespread support helped amplify the campaign’s message and encouraged open conversations about abuse in sport across the South West and beyond.
Big Give Campaign: Crisis Fund for Women & Girls Fleeing Domestic Abuse
You Helped Us Raise Over £10,000 to Support Women & Girls Fleeing Domestic Abuse.
First Light ran a domestic abuse campaign in partnership with The Big Give. Thanks to your generosity and the power of matched giving, we successfully raised over £10,000 to establish a Crisis Fund for women and girls escaping domestic abuse.
The Crisis Fund was created to provide immediate, practical support to survivors, helping them stay safe and begin rebuilding their lives.
What Your Donations Achieved
Your support allowed us to:
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Provide mobile phones to prevent tracking and harassment
-
Install letterbox locks and camera doorbells to improve home security
-
Cover travel costs like train tickets and taxi fares for those fleeing unsafe environments
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Supply clothing, toiletries, and essentials for families who left everything behind
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Assist with moving costs to help survivors start fresh in a safe place
Matched Giving Made a Big Difference
Every online donation made during the campaign week was doubled thanks to The Big Give.
This match funding helped us reach our goal faster and with greater impact. One donation truly became twice the support.
We are deeply grateful to every individual, business, and community group who stood with us.
Page 33
Community Fundraising
What an incredible year!
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Coode’s Solicitors hosted
a fundraising Cake Sale &
Quiz Night
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Eden Project Marathon &
Half Marathon
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Thanks to your support, we’ve been able to provide vital, additional help to people affected by abuse. Your generosity has enabled us to offer a wide range of support, from crisis funds helping families flee domestic abuse, to Christmas presents for children forced to leave home during the holidays, to clothing and care packs for survivors of sexual assault, and so much more.
Everyone who has fundraised for us over the past year has played a part in making this possible. You’ve helped us go beyond what traditional funding can cover. You’ve helped ensure survivors feel safe, supported, and seen.
TClarke chose First Light as their &) a iRst LicHT Charity Partner and hosted a fundraising event in support. Yt
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Stephens Scown collected donations to
support people escaping abuse.
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It’s been truly inspiring to see so many people come together to stand against abuse and stand in solidarity with survivors. Whether you ran the Plymouth Half Marathon, hosted quiz nights, raffles, and competitions, or raised awareness through cake sales, jam stalls, charity pots, or Brikes, Trikes, and dog shows, you’ve helped create real change.
Together, we’ve raised over
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Plymouth 10K and Half Marathon
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£34,700 through fundraising in the last year. That’s an extraordinary achievement, and it’s all thanks to you.
It was a very challenging course with just under 500m of vertical ascent and the heavy rain fall and multi-terrain nature of the course made it an interesting challenge.
But so many people provided encouragement, and a large number made hugely supportive comments for both me running and also for the amazing work that First Light do. A tough, emotional and rewarding day out which meant that those who kindly donated hopefully had the value returned to them for their kind pledges seeing a slightly broken, emotional and wet and muddy me cross that finish line!!” - Alex, Running the Eden Project Marathon & Half Marathon
“It was our first specialist family finance team away day! It’s always great to get us all together in person in one place as it reminds us what a great bunch of people we have. We gathered our colleagues’ donations for First Light, a brilliant charity helping sufferers of domestic abuse to escape and restart their life. - Sarah, Stephens Scown Solicitors
Professional Training Empowering Workplaces
Over the past year, we’ve been delivering professional training to organisations and businesses, designed to empower you to support team members affected by sexual and domestic abuse or violence.
We’re proud to announce that our courses are now AIM-accredited. This is a significant milestone, as it allows us to offer certified recognition to organisations taking meaningful action to support their teams.
Providing Three Vital Courses
Our training is carefully developed to promote early intervention, deepen understanding, and equip professionals with the tools to offer effective support.
We currently offer the following courses:
Confidence in Your Response
-
Interpersonal skills for responding to disclosures
-
Understanding the impact on survivors
-
Trauma-informed practice
The ABCs of Domestic Abuse
-
Increased understanding of domestic abuse
-
Trauma-informed approaches to response
-
Professional terminology and mythbusting
The ABCs of Sexual Abuse
-
Increased understanding of sexual abuse
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Trauma-informed approaches to disclosures and support
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Overview of the criminal justice process and support pathways
Challenging Perceptions
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Exploring societal, cultural, and historical impacts on survivors
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Challenging myths and victim-blaming
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Applying a traumainformed lens to support those affected by VAWG (Violence Against Women and Girls)
Funded by
Thinking About a Career Change? Why First Light Might Be Your Next Step
What Our Team Says
“Working for First Light has been incredible for me. Everyone is working towards the same goal and is willing to support each other in any way they can. They allow me to work from home or in office based on the needs of my work. This organisation views staff as people, not just workers.”
“I had no experience in the sector when I got the job as an ISVA and have been given a lot of chances to show my skills and progress. I’ve learnt so much and met amazing people.”
“Helping people out of their trauma is incredibly rewarding. To be part of a team doing the same is validating and fulfilling.”
“The best thing about working for First Light is the passion of the team. They care so much about what they are doing.”
Why Join Us?
We offer a sector-leading benefits package designed to support your wellbeing, development, and life outside of work:
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Flexible working options tailored to your needs
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25–30 days annual leave plus bank holidays
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Paid sick leave, compassionate leave, and domestic crisis leave
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Real Living Wage employer
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Personal Support Hour with external supervisors
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Employee Assistance Programme with counselling, legal, and financial advice
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Paid wellbeing day annually
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Free 24/7 GP helpline for you and your household
At First Light, we don’t just offer jobs. We offer purpose, growth, and a community of passionate people working together to make a difference.
Whether you’re new to the sector or looking for a fresh start, First Light is a place where your values, wellbeing, and career aspirations are supported every step of the way.
We believe in nurturing talent and helping people grow.
Make an Impact
Working at First Light means being part of a team that supports survivors, innovates services, and builds safer communities. Every day is different, and every role contributes to meaningful change.
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Support for pregnancy loss, menopause, neurodiversity, and gender transition
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Training and development tailored to your learning style
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Innovation and Long Service Awards
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Blue Light and Charity Discount Cards
We also offer a comprehensive induction, adjustment passports, and a formal Joint Consultation Committee to ensure your voice is heard.
In the past year alone, 20% of our team changed roles internally, and 38% of our senior and team leaders started as practitioners.
If you’re ready to make a difference and grow in a supportive, values-driven organisation, we’d love to hear from you.
Page 37
Support for Family Friends & Children Resources That Support You
This year, we’ve developed dedicated resources to support people affected by sexual violence or domestic abuse. Whether you are a parent, a young person, or an adult survivor, we are here for you.
For Parents and Carers
When a child or young person experiences abuse, it can be overwhelming for those who care for them.
Our resources help parents and carers:
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Understand trauma and how it affects children
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Learn how to respond with compassion
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Navigate the criminal justice
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system
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Access support for themselves and their family
For Children and Young People
If something has happened to you that doesn’t feel right, it’s okay to talk about it. Abuse is never your fault.
Our resources for young people offer:
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Safe, confidential support
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Help with difficult feelings
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Guidance to disclosing abuse.
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Information about your rights and support options
We will listen, believe you, and help you feel safe again.
For Adults
If you have experienced sexual violence or domestic abuse, recently or in the past, you deserve support.
Our adult-focused resources provide:
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Emotional and practical support
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Trauma-informed guidance
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Help navigating the justice system
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Access to counselling and recovery services
You are not alone. We are here to support your journey.
You are not alone. We are here to help you support your child.
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Support for Professionals, Organisations and Sports Clubs
This year, we’ve expanded our support by developing tailored resources for professionals, organisations, and sports settings. These tools are designed to help people respond confidently, compassionately, and appropriately to anyone affected by sexual violence or domestic abuse.
For Professionals
Whether you work in education, healthcare, social care, or the criminal justice system, you may be the first person someone turns to for help.
Our resources for professionals provide:
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Guidance on responding to disclosures
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Trauma-informed approaches to support
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Understanding the impact of abuse
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Signposting and referral pathways
We help professionals feel confident in offering the right support at the right time.
For Organisations
Workplaces play a vital role in supporting staff affected by abuse.
Our resources for organisations include:
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Accredited training for managers and teams
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Policies and procedures for safe, supportive environments
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Awareness-raising materials
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Advice on creating a culture of safety and respect
We help organisations take meaningful action and become part of the solution.
For Sports Settings
Coaches, volunteers, and club leaders are in a unique position to spot signs of abuse and offer support.
Our sports-focused resources offer:
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Training on perceptions and disclosures
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Guidance on supporting young people and adults
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Information on reporting concerns
We work with sports communities to ensure everyone feels safe, supported, and heard.
Page 39
Financial Performance
| Income by Activity Cornwall & Isle of Scilly Domestic Abuse |
£2,325,043 |
|---|---|
| Together for Families | £381,852 |
| Devon & Cornwall ISVA | £681,145 |
| Swindon & Wiltshire ISVA | £740,198 |
| Swindon & Wiltshire SARC | £283,640 |
| Plymouth Therapy Safe Spaces Fundraising |
£632,935 £379,709 £34,717 |
| Training Investment Income |
£4,452 £43,690 |
----- Start of picture text -----
Investment Income
Safe Spaces £ 43,690
£379,708.99 Fundraising
£34,717
Training
£4,452
Sexual Violence
Counselling
£632,934.51
Swindon &
Wiltshire SARC
£ 283,639.52
Swindon &
Wiltshire ISVA
£740,198.42
Cornwall & Isles of Scilly
Domestic Abuse Service
£740,198.42
Devon &
Cornwall ISVA
£681,145 Together for Families
£381,852
----- End of picture text -----
Expenditure by Activity
| Expenditure by Activity | Expenditure by Activity | Swindon & Wiltshire SARC | |
|---|---|---|---|
| Partnership Costs Staff Costs |
£189,636.84 | ||
| Service Costs | £105,314.16 | ||
| Cornwall & Isle of Scilly Domestic Abuse | Total | £294,951.00 | |
| Swindon & Wiltshire ISVA | |||
| Partnership Costs Staff Costs Service Costs |
£773,243.02 £1,041,380.14 £510,419.84 |
Partnership Costs Staff Costs Service Costs |
£424,025.20 £268,660.80 |
| Total | £2,325,043.00 | Total | £692,686.00 |
| Together for Families Partnership Costs Staff Costs Service Costs |
£283,428.97 £98,423.03 |
Safe Spaces Partnership Costs Staff Costs Service Costs |
£231,514.63 £118,059.37 |
| Total | £381,852.00 | Total | £349,574.00 |
| Devon & Cornwall ISVA | Income Generation | ||
| Partnership Costs Staff Costs Service Costs |
£42,000.00 £454,282.39 £184,862.61 |
Partnership Costs Staff Costs Service Costs |
£84,964.13 £41,308.94 |
| Total | 1,351,508.20 | Total | £126,273.07 |
| Plymouth Sexual Violence Counselling | Training | ||
| Partnership Costs Staff Costs |
£63,000.00 £216,714.65 |
Partnership Costs Staff Costs Service Costs |
£43,491.32 £6,167.68 |
| Service Costs | £353,219.86 | Total | £49,659.00 |
| Total | £632,934.51 |
Page 40
Our Funders and Partners
The Weinstock Wiltshire Fund ee JohnCasson Ministryof miei on es Justice Northbrook Foundation
Thank You from First Light
This year’s impact report reflects the power of compassion, collaboration, and commitment. Together, we have supported 24,088 people affected by sexual violence, domestic abuse, and church-related abuse. This increase speaks to both the growing need and the strength of our collective response.
We are especially proud to have launched a dedicated crisis fund for women and girls experiencing domestic abuse, ensuring urgent, life-saving support reaches those who need it most.
None of this would be possible without you, our volunteers, funders, donors, fundraisers, charity partners, staff, and trustees. Your belief in our mission and your continued support have helped us reach more people, amplify more voices, and drive meaningful change. On behalf of everyone at First Light, thank you for standing with us.
Page 41
Whats next for First Light?
As we look ahead, First Light is proud to launch our five-year strategy for 2025 to 2030, setting out a bold vision to deepen our impact and expand our reach. This strategy is rooted in our mission to support anyone affected by sexual violence, domestic abuse, and church-related abuse, and to ensure that every voice is heard and every person receives the support they need and deserve.
Our focus is on collaboration. We are building new partnerships and finding innovative ways to ensure every voice is heard, believed and supported. We aim to expand our services into new counties, guided by our values and driven by the voices of survivors.
We are committed to empowering everyone. Friends, family members, guardians, and colleagues will be supported with tools, training, and resources to help them understand the important role they play and how they can support the people they care about.
There is still much to do. But with your continued support, we will keep pushing forward, reaching more people, shaping new models of care, and leading the conversation around abuse and recovery.
Together, we will create a future where safety, dignity, and freedom are available to all.
Page 42
We invite you to join us in this journey, as we work together to create a society where
safety, dignity and freedom are not just ideals but lived realities.
First Light is the operating name of First Light South West Ltd The Business Centre, 2 Cattedown Road, Cattedown, Plymouth, Devon, PL4 0EG. Registered Company & Charity in England and Wales Company number: 03440794 | Charity number: 1090457
Page 44
Company registration number.. 03440794 Charity registration number.. 1090457 First Light South West Ltd (A company limrted by guarant88) Annual Report and Financial Ststements for the Year Ended 31 March 2025 WESTCOTTS CHAR TERED ACCOV14TA14TS & •USIMSSS ADVlSÈkS
First Light South West Ltd Contents Reference and Administrative Details Trustees, Report 2to10 Independent Auditors, Report 11 to13 Statement of Financial Activities 14 Balance Sheet 15 Statement of Cash Flows 16 Notes to the Financial Statements 17to34
Firnt Light South West Ltd Reference and Administrativa Detai18 Chl•f Ex•eutlv• Offic•r L Gooding Trustees B Van Loo-Born (Resigned 2710512025) M Davies T Smith {Resigned 1011012024) A A Foulger V Martin S Dupre-Echeverria A Chitty F Fueller C Jones A H Young (Resigned 0710512025) H Frumson Belitsky C Lewis (Resigned 1111112024) K L Jones S J Snyder Secretary T Godwin (Appointed 2111212024) Charlty R•gl•tratlon Numb•r 1090457 Company Reglstratlon Numb•r 03440794 Rogl•t•r•d Offlc• The Business Centre 2 Cattedown Road Plymouth PL4 OEG Audltor Westcotts {SW) LLP Plym House 3 Longbridge Road Plymouth Marsh Mills Devon PL6 8LT Page 1
First Light South West Ltd Tru8tse8' Report The Tnjstees who are also dlrectors of the charity for the purposes of the Companies Act 2006, present their report with the financial statements of the charity for the year ended 31 March 2025. The Trustees have adopted the provisions of Accounting and Reporting by Charities: Staternent of Recommended Practice applicable to charit185 preparing their accounts in accordance With the Financial Reportj'ng Standard applicable in the UK and Republic of Ireland {FRS 102) (effective 1 January 2019). OBJECTIVES AND ACTNMES ObJectlve• and alm• First Light exists to improve the lives of current and future generations affected by domestic abuse and sexual violence. The charity's purpose and objectives are to: provide specialist services for those who are affected by domestic abuse or sexua violence, benefit the public by associating together the Inhabitants, local authorities, and other publlc sector bodies. voluntary and communty organisations in a common effort to improve conditions of life of those affected by Inter-personal violence, increase public awareness of the impacts of such harmful behavlours on Individuals and society as a whole, increase public educatlon to reduce the Ilkellhood of such harmful behavlours. EducAte and Prevent through eaty intervention, training and campaigning, Protect and Support through the provision of services to help safeguard and reach out to those suffering Domestic Abuse and Sexual Violence, Cope and Recover by providing a full range of services to help people build r8sili8nce and move on to healthier happier liv88, Give a Voice to those who suffer in silence and influence others to bring about positive change. Our mission, vision and values demonstrates the charity's future ambitions to evolve and grow tha service to tackle the hamiful effects of domestic abuse and sexual violence. The vislon of our charfty Is a society where we live in safety free from Sexual Vlolence and Domestic Abuse. Whlte our misslon Is to work together to bulld safer lives free from Domestic Abuse and Sexual Violence. All this activty is underpinned by our organisats'onal values.. Trust Integrity Respect Progression Collaboration The 2025 aim of our charity is to be the domestic abuse and sexual violence organisation that is recognised as impactful, effective and efficient, and that the community want to.. Be supported by, when in crisis. Work or volunteer for. Fund or commission, Page 2
Flrst Light South West Ltd Trustee8' Report Personally support by giving financially, pro-bono skills and or experience and ts'me. Pariner with to deliver integrated services. Its forecasts for levels of income for the current and fijture years, taking into account the reliability of each source of income and the prospects for developing new income sources Its forecasts for expenditure for the current and future years on the basis of planned activity Its analysis of any futu needs, opportunities, commitrnents or risks, Whe futu income alone is likely to fall short of the amount of the ants'cipated costs Its assessrnent, on the best evidence reasonably available, of the likelihood of a shortfall arising which means that reserves are neSsary, and the potential consequences for the charity of not being able to make up the shortfall En8urlng our work dollvor8 our alms We review our aims, objectives and activities each year and this is formalised during the Trustee's Annual Away days. This review looks at what we achieved and the outcomes of our work in the previous 12 months coupled with setting annual objectives for the year ahead. The review looks at the success of each key activity and the benefits they have brought to our beneficiaries. The review also helps us ensure our aim, objectives and activities remained focused on our stated purposes. We hav8 referred to the guidance contained in the Charity Commission's general guidance on public benefit when reviewlng our aim and objectives and in planning our future activities. The trustees consider how planned activities will contribute to the aims and objectives they have set. Tho focus of our work Our main priorities for the year were: 1. Continua to deliver safe, effectfve and value-for-money services meeting contractual volumes. standards and KPIS across all new services 2. Retain and secure current services that First Light are delivering by working wth commissioners to deliver an adaptable and flexible programme. 3. Deliver clear and effectNe communications that promotes the work, mission, vlslon and values of First Light as ouuined in our strategy 4. Ensure our Income Generation strategy helps address existing funding needs as well as support organisational growth to develop new areas of business 5. Give a voice and enable people affected by Domestic Abuse & Sexual Violence to be heard Public b•n•rrt The Trustees have complied with the duty in section 17(51 of the Charities Act to have due regard to guidance published by the Charty Commission on public benefit. Our main activities and who we help are described below. All our charitable activities focus on the provision of specialist services for victims of violence and are undertaken to further our charitable purposes for the public benefit. Page 3
Flrst Llght South West Ltd Trusto08' Report Who used and benefited from our services.. Our objects and funding limit the services we provide to those who reside in our service areas in the United Kingdom. We believe domestic abuse and sexual violence is everybodys business. Domestic abuse and sexual violence do not discriminate between their victims and affects the whole of society. We believe equal access to our services is vital to our success and that successful outcomes must be shad by all communities that use our services. We monltor all our referrals against the nine protected characteristics of the Equality Act 2010. We review the ethnicty of our referrals against census information, leaSed by the areas in which we provide services. The impact of our %York goes far beyond those we help directly and includes families and friends. Our active liaison with local cornmunity groups has helped significantly in raising awareness of domestic abuse and sexual violence, creating better local understanding of our work, while we also conts.nue to highlight and promote our services through our websites, whlch last year was viewed by 118,694 users. ACHIEVEMENT AND PERFORMANCE Fundrnlslng actlvltl•• First Light is registered with the Fundraiser Regulator and does not retain commercial participators, nor conduct telephone direct marketing activities. All fundraising was deliVed based on voluntary contributions to the charity and the charity received no complaints about its fundraising practices. The charity has in place an Ethical Fundraising Poliw and a Refusals policy to aid th18 ongoing st8wardship of fundraising activities First Light's Income Generation strategy sets out our ambitions for the next three y8ars. Our Chief Operating Offir and the Development are responsible for realising these ambitions and together with the assistance of the senior management team, are responsible for the implementation of the strategy. FINANCIAL REVIEW The charities reseNes as at 31 March 2025 are £1,860,704 (2024 £1,916,180). Of this £754,773 are unrestrictsd reserves {2024 £603,299) and £1,105,931 (2024 £1,312,881) are restricted. Prlnclpal fundlng 8ourc•8 The Charity's principal funding sources are through the provision of commissioned serrfices for domestic abuse and sexual violence In Comwall and the Isles of Scilly (Comwall Council supported by funding from Charles Hayward Foundation, Devon & Comwall Police, Comwall Community Foundation, Access to Justice Foundation, Royal Comwall Hospita15 Charity), Sexual Assault Referral Centre in Wiltshire (NHS England supported by the, the Office of the Police and Crime Commissioner Wiltshlre, Wlltshire Community Foundation, Independent Sexual Vlolence Advisory SeNices in Devon and Cornwall (Police and Crime Commissioner supported by Henry Smith Charty, Cornwall Council, Diocese of Truro, Sexual Violence Therapy in Plymouth {Ptymouth Cty Council, NHS England, The Office of the Police and Crime Commissioner Devon & Comwall, Victim Support. Ministy of Justice, Rayne Foundation, Heydown Trust, Northbrook Community Trust), Safe Spaces advocacy serrfice (Safe Spaces England & Wales). Page 4
First Light South West Ltd Trustees, Report The Trustees recognises the significant change in the national funding landscape bebNeen statutory and charitable provision, albeit somewhat restricted due to other cost of living pressures, continues to offer limited opportunities to address the increase in demand for those in need of support. The work of Development Team continues to maximise opportunities that incorporates both ststutory commissioned contracts and charitablé grants and donations. Investment pollcy and objoctlves Aside from retaining a prudent amount in resepies each year, the majority of the charity's funds are to be spent in the short temi so there are few funds for long term investment. Having considered the options available, the Trustees have decided to put what is available on deposit, largely to ensure protection under the Financial Services Compensation Scheme (FSCSI as growth from interest is currently low. Given the nature of the charitable work, the Trustees obserle social, environmentsl and ethical considerations and reasonable steps have been taken to ensure financial investments do not further activities which undermine charitable objectives. Whilst the charity has not yet utilised social investrnent, the opportunities are well understood and will be explored further in the years ahead, RESERVES POLICY When considering the charity's reserrfes policy, Trustees refer to the ChariLreserves'. buildin resili nce - GOV.UK document and have applied an integrated approach to setting our reserves policy incorporating strategic, operational, and budgetary planning. The charity's target level of reser4es is informed by: Utilising the Charity Commission guidance, trustees adopted the Charity Commission six step process, including consideration of the financial impact of risk. Based on that approach, Trustees have detemined the unrestricted reseNes target should be circa £650,000. Currently the charity's unrestricted reseries of £754,773 are with +1- 20°h of the target figure. FUTURE PLANS The Trustees together with the senior management team have launched their 2025 2030 five-year strategy which details the organisations aspiration to actively contribute to reshaping societal perspectives and responses to domestic abuse and sexual violence, fostering a climate conducive to meaningful change by.. DO MORE - ScAl8 up our respons8 to domestic abuse and sexual violence to meet growing need DO IT WELL- Innovate to improve the quality, equity and equality of our serrfice offer DO IT TOGETHER - Influence societsl and system response to domestic abuse and sexual violence STRUCTURE, GOVERNANCE AND MANAGEMENT Governlng document The organisation is a charitable company limited by guarantee, incorporated on 26th September 1997 and registered as a charity on the same date. The company was established under a Memorandum of Association (updated in 2022-23 in response to securing our first national contract) which established the objects and powers of the charitable company and is governed under its Articles of Association. Page 5
FirJt Llght South West Ltd Trustees, Report In the event of the company being wound up members are required to contribute an amount not exceeding £10. Tru8tsa rncrultmont and appolnthi•nt The directors of the company are also charity trustees for the purposes of charity law and under the company's Articles are known as The Trustees. Under the requirements of the Memorandum and Articles of Association the members of The Trustees are elected to seNe until the next Annual General Meeting when Trustses must retire by rotation prior to re4lects.on at the next Annual General Meeting. All members of the Board of Trustees give their time voluntarily and received no benefits from the charity for their Trusteeship. The Board of Trustees seeks to ensure that the needs of our victims are appropriately reflected through the diversity of the truste8 body. The Trustees conduct an annual diversity audit to ensure th8 Board reflects the society it serwes. Where gaps are identified, every efft)rt is made to recruited and fill these gaps. The more traditional business and strategy knowledge are well represented on the Board of Trustees. To create a diverse skill mix, Trustees undertake a Trustees Skills Audit annualty and in the event of skills being lost due to retirements or identified as not presen( individuals are approached to offer themselves for election to the Board of Trustees. Organhatlonal •tructur• Full responslbility for th8 running of the Charlty Is vested In the Trust88s, who by reason of Incorporation of the Charity are also Directors of the company. The company is limited by guarantee and does not hold any share capital. The Memorandum of Association precludes the Trustee81 Directors receiving any remuneration or benefits for the purposes of Trusteeship. The Tru8te88 have a membership that must be no lass than threa, who are responsible for the strategic direction and policy of the charity. At present, the Trustees have fourteen members from variety of professional backgrounds relevant to the wort( of the charity. A scheme ol delegation is in place and day to day responsibility for the provision of the services rest with the Chief Executs've, working with the Directors, Services and Business Administration Managers. The Chief Executive is responsible for ensuring that the charity delivers the services specified and that key performance indicators are met. The Director of Governance & Compliance is to ensure appropriate govemance and compliance across the organisats'on. The SeNice Managers have responsibility for the day to day operational management of the service area, individual supervision of the staff team and ensuring that the teams continue to develop their skills and working practs'ces in line with national guidelines and recognised good practice. Page 6
Flrst Light South West Ltd Trustees, Report Trustoa induction and training New trustees are invited to meet wth members of the trustees and senior management team to familiarise themselves with the charity and the context within which it operates. These are jointjy led by the Chair of the Board of Trustees and the Chief Executive of the charity and cover.. The obligations of Trustee members. The main documents which set out the operational framework for the charity induding the Memorandum and Articles and the Trustee Code of Conduct Resourcing and the current financial position as set out in the latest published accounts. Future plans and objectives are set out in the three-year Income Generation plan and business model documents. A Question & Answer pack has also been prepared drawing information from the various Charty Commission publications signposted through the Commission's guide "the Essential Trustee" This is distributed to all new trustees along with the Memorandum and Articles and the latest financial statements. As well as mandatory e-learning courses which include safeguarding, GDPR, equality & diversity, 811 Trustees also receive dedicated domestic abuse and sexual violence awareness training to help them better understand the purpose of the organisats'on. Romuneratbon arrangern•nts Followlng the completion of the bi-annual terms, conditions and remuneration revlew, the Board of Trustees increased relevant salaries in line wrth the Real Living Wage. Role Profiles, Regrades & Salary Bands Structure First Light recently undertook a revlew of our salary bandings, the recommendations of which were subsequently ratified by the Board of Trustees in March 2025, following recommendations from the Remunerats'on Committee, made up of Members from the Senior Leadership Team and nominated Trustees, who oversaw the work of the Pay and Grading Task and Finish Group. During this process it was identified that some roles within the organisation needed re%rading in order to ensure V offer a fair and comparable salary against roles with similar levels of responsibility. In addition to this, a salary comparison exercise was also conducted looking at other charities doing the same or similar work to benchmark where our salaries sit and how our bands. No one has been adversely affected as a result of this work, and n04)ne will receive a reduction in their pay. T•rm• and Condltlon•- Éft•¢tSv• Irom 0111 Aprll 2025 nds• Pfjlnts £23 810,. £23 610 1 £24,570 £9.1 4156 | £24.956 Qtl.$125 £27 810 £28..4d? È2Q.228 É20,800,' £33.72d | £39.345 £24.uf 10 £24.818 £25.3'.0 £25.350 £27.194 £28,441 ,' £29.228 129.890 131.a76 1 £3fJ,540 ' £40.191 £fj3.2 BOT. £44 BDT. £26.925 . £36.Od7 ,' £41.875 Page 7
Flrst Llght South West Ltd Trustses, Report Ralatod partlos In so far as it is complimentary to the charitys objects, the charity is guided by both local and national policy. Soxual vlolence At a national level Sexual Assault Referral Centre (SARC) services are steered by the current NHS England policy Strategic Direction for Sexual Assault and Abuse SeNices. Localty, the service is guided by NHS England as commissioners and a Swindon and Wiltshire SARC Board. At a national level, Independent Sexual violen Advisory services are steered by Limeculture ISVA standards. Locally, it is led by the Police and Crime Commissioner as the local commi&8ioner. A national level, sexual violence counselling is led by the standards of the British Associats'on of Counselling and Psychotherapy. Locally, they are led by Plymouth City Council as the local commissioner. DOMtIC Abu•e Natlonally, domestic abuse services are guided by Home Office's Tackllng Domestic Abuse Plan published March 2022. Locally Comwall Councll's Action for a Safer Comwall, Comwall & thè Isles of Scllly Dornestic Abuse & Sexual Violence Strategy 2023-2028. This is guided by the Community Safety Partnershlp (Safer Comwall) Commlssloner In partnershlp wlth ststutory and voluntary seNlce stakeholders through steering groups across the spectrum of domestic abuse pathways. Rl•k manag•m•nt The trustees have a duty to Identify and review the risks to which the charity 18 exposed and to ensure appropriate controls are in place to provide reasonable assurance against fraud and error. In order to mitigate the risk, the Director of Governance & Compliance's primary duty is to ensure appropriate govemance and compliance across the organisation. This includes leading on key areas induding., Health and Safety. Infomiation Governance and Qualty Standards. The Board of Trustees review the risks to which the charity is exposed at every Board meeting. A risk register has been established and is reviewed by the Finance & Audit Committee. Operations Committee, Fundraising & Communications Committee as well as the Full Board on a quarterly basis. The prtncipal risks are categorised as strategic. operational or financial and where appropriate, system5 or procedures have been established to mitigate the risks the charity faces. Internal control risks are minimised through policy and procedures. Contractors Health and Safety Scheme (CHAS) accreditation is in place to ensure compliance with health and safety of staff, volunteers, clients and visitors to the service centres. ISO 9001 accreditation ensure a consistent qualty of delivery for all operational aspects of the charity and the Fundraising Regulator oversees our fundraising practice and activities. These procedures are reviewed annually to ensure that they continue to meet the needs of the charity, through an intemal audit and then external accreditstion compliance audits. Where appropriate. our sep4ices are accredited by natlonal standards, such as the Quality Stsndards for Servlces Supporting Male Victims I Survivors recently achieved by our Swindon & Wiltshire SARC. Page 8
First Light South West Ltd Trustees, Report STATEMENT OF TRUSTEES. RESPONSIBILITIES The trustees (who are also the directors of First Light South West Ltd for the purposes of company law} are responsible for preparing the Report of the Trustees and the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice). Company law requires the trustees to prepare financial statements for each financial year which give true and fair view of the state of affairs of the charitable company and of the incoming resources and application of resources, including the income and expenditure, of the charitable company for that period. In preparing those financial statements, the trustees are required to select suitable accounting policies and then apply them consistentty., observe the methods and principles in the Charity SORP" make judgements and estimates that are reasonable and prudent., prepare the financial statements on the going concern basis unless it is inappropriate to presume that the charitable company will continue in business. The trustees are responsible for keeping proper accounting records which disclose with reasonable accuracy at any time the financial position of the charitable company and to enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charitable company and hence for taking reasonable steps for the prevents'on and detection of fraud and other irregularities. In so far as the trustees are awa.. there is no relevant audit infomation of which the charitable company's audrtors are unaware., and the trustees have taken all steps that they ought to have taken to make themselves aware of any relevant audit information and to establish that the auditors are aware of that information. Page 9
First Light South West Ltd Trustees. Report AUDITORS The audltors, Westcotts, wlll be proposed for re-appointment at the forthcoming Annual General Meeting. This report has been prepared in accordance with the special provisions of Part 15 of Companles Act 2006 relats'ng to small companies. Approved by order of the board of trustees on by: and signed on its behalf Trustee Page 10
Firnt Llght South West Ltd Independent Auditor's Report to th8 Members of First Light South West Ltd Opinion We have audited the financial statements of First Light South West Ltd (the 'charity'l for the year ended 31 March 2025, which comprise the Statement of Financial Activities, Balance Sheet, Statement of Cash Flows, and Notes to the Financial Statements, including a summary of significant accounting policies. The financial reporting framework that has been applied in their preparation is United Kingdom Accounting Stsndards, comprising Charities SORP FRS 102 'The Financial Reporting Standard applicable in the UK and Republic of Ireland. and applicable law {United Kingdom Generally Accepted Accounting Practice). In our opinion the financial statements.. give a true and fair view of the state of the charlty's affalrs as at 31 March 2025 and of its incoming resources and application of resources, including its income and expenditure, for the year then ended., have been properly prepared in accordance with United Kingdom Generalty Accepted Accounting Practice., and have been prepared In accordance with the requirements of the Companles Act 2006. Ba818 for oplnlon We conducted our audit in accordance with Internatlonal Stsndards on Auditing {UK) (ISAS (UK)) and applicable law. Our responsibilities under those standards are further described in the auditor responsibilities for the audit of the financial statements section of our report. We are independent of the charity in accordance with the ethical requirements that are relevant to our audit of the financial ststements in the UK, including the FRC'S Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion. Conclu•lon• relatlng to golng concorn In auditing the financial statements, we have concluded that the trustees use of the going concem basis of accounting in the preparation of the financial statements is appropriate. Based on the work we have performed, Y have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the charity's ability to continue as a going concern for a period of at least twelve months from when the original financial statements were authorised for issue. Our responsibilities and the responsibilities of the trustees with respect to going concern are described in the relevant sections of this reporL Othor Infomiatlon The trustees are responsible for the other infonnation. The other information comprises the information included in the annual report, other than the financial statements and our auditorfs report thereon. Our opinion on the financial statements does not cover the other inft)rmation and, expt to the extent otheDNise explicitly stated in our report, we do not express any form of assurance conclusion thereon. Page11
First Light South West Ltd Independent Audito5 Report to the Membern of Firnt Light South West Ltd In connection with our audit of the financial statements, our responsibilty is to read the other infomiation and, in doing so, considar whather the other information is materially inconsistent with the financial statements or our knowledge obtained in the audit or otheDNise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstaternents, we are required to determine whether there is a material misstatement in the financial statements or material misststement of the other infonnation. If, based on the work we have performed, wa conclude that there is a material misstaternent of this other information, we are required to report that fact. We hav8 nothing to report in this regard. Oplnlon on other matter pre8crlbed by tho Compan1•8 Act 2006 In our opinion, based on the work undertaken in the course of the audit.. the information given in the Trustees. Report for the financial year for whlch the flnanclal statements are pr8pared is consistent with the financlal statements,. and the Trustees, Report has been prepared In accordance with applicable legal requirements. Matt•rn on whlch we ar• r•qulrnd to r•port by exceptlon In the light of our knowledge and understanding of th8 charity and its environment obtained in the course of the audit, we have not identified material misstatements in the Trustees, Report. We have nothing to report in respect of the following matters where the Companies Act 2006 requires us to report to you if, in our opinion: adequate accounting records have not been kept, or returns adequate for our audit have not been received from branches not visited by us; or the financial statements are not in agreement wth the accounting records and retums; or certain disclosures of trustees remuneration specified by law are not made., or we have not received all the information and explanations we require for our audit. R••ponslbllltl•s of trusto As explained more fully in the (set out on p8ge ), the trustee8 are responsible for the preparation of the financAal statements and for being satisfied that they give a true and fair view, and for such intemal control as the trustees determine is necessary to enable the preparation of financial statements that are tree from material misstatement, whether due to fraud or error. In preparing the financial statements, the trustees are responsible for assessing the charity's ability to continue as a going concem, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the trustees either intend to liquidate the charity or to cease operations, or have no realistic atternative but to do so. Audltor responslbllltle• for th• audlt of th• flnanclal 8tatom•nts Our objectives are to obtsin reasonable assurance about whether the financlal statements as a whole are tre8 frorn material misstatement, whether due to fraud or error, and to issue an auditors report that includes our opinion. Reasonable assurance is a high level of assurance. but is not a guarantee that an audit conduct8d in accordanc8 with ISAS (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered matèrial if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements. The extent to which our procedur8s are capable of detecting irregularities, including fraud is detailed below.. Page 12
First Llght South West Ltd Independent Auditor'8 Report to the Membern of First Light South West Ltd We obtained an understanding of th8 laws and regulations applicabl8 to the company through discussions with management, and those charged with govemance. These laws and regulations which were considered to have a materials effects on the financial statements or operations of the company were identified including following,. Companies Act 2006, Charities Act 2011 and the Charities SORP, Employment Law, Health and Safety Act, Data Protection Act. We obtsin an understanding of the entty's policies and procedure for assassing fraud risk and identifying actual or alleged fraud by making enquiries with managements and those charged with governance and reviewing supporting correspondence with relevant and advisor. We obtained an understsnding of tha effectiveness of the ents'ties control environment by testing of management override of controls, which includes but is not limited to- testing of joumal entries. review of assumptions and judgements made in accounting estimate, and reviewing transactions occurring outside the normal scope of business. The use of qualified and experienced staff members to ensure the audit team is comprised of only competent and capable members who are able to recognise and document any instances of non-compliance, The audit team exercises professional judgement and maintains professional scepticism throughout the audit. A further description of our responsibilities is available on the Financial Reporting Council's website at.. W**W.frc.org.ukJauditorsresponsibilrts'es. This description foms part of our auditorfs report. Use of our report This report is made solely to the charrtable company's trustees, as a body, in accordancè wtth Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the charity's trustees those matters we are required to state to them in an auditorfs report and for no other purpose. To the fullest extent permitted by law, we do not acpt or assume responsibility to anyone other than the charitable company and its trustees as a body. for our audit work, for this report, or for the opinions we have formed. lJ41 CS..J. LLe Adam Croney ACA (Senior Statutory Auditor) For and on behalf of Westcotts (SW) LLP. Statutory Auditor Plym House 3 Longbridge Road Plyrnouth Marsh Mills Devon PL6 8LT Date.2.01.i.! lzs....... Page 13
FirJt Light South West Ltd Statement of Flnanclal Actlvltles for the Year Ended 31 March 2025 (Including Income and Expenditure Account and Statsment of Total Recognised Gain8 and Losses) Unre•tricted fund8 Restrlctsd funds Total 2025 Totsl 2024 Incoma and Endowm•nts from: Donats'ons and legacies Charitable activities Inv8Stment incorne 34,717 11,968 43,690 5,374,522 5,409,239 11,968 43,690 5,281,275 5,230 32,061 Total income 5 374 522 5,464,897 5.318,566 EXndItUrn on: Raising fvnds Charitable activities (126,537) 91,477 (126,537) 5,393 836 (84,671) 5,302 359 Totsl expendlture Net (expenditure)lincome Transfers between funds 218 014 5 302,359 5,520,373 5 610,715 (127,639) 279,113 72,163 {279,113) {55.476) (292,149) Reconclllatlon of fund• Total funds brought forward Total funds carried forward 17 603 299 1312 881 1916 180 2 208 329 1105,931 1860,704 1,916,180 The notes on pages 17 to 34 fom an integral part of these financial statements. Page 14
First Light South West Ltd (Registration number: 03440794) Balance Sheet as at 31 March 2025 2025 2024 Note Flxod assets Tangible assets Current assets Debtors Cash at bank and in hand 13 27,770 64,940 14 247,895 1,977,450 149,150 2,453,833 2,225,345 2,602,983 751.743 Credltorn: Amounts falling due withln one year Net current a••ets 15 392,411 1832,934 1,860,704 1,851,240 Net a88at• 1,916,180 Fund• of tho charlty: Unrestricted funds 754,773 1,105,931 603,299 1,312,881 Restricted funds Total fund• 17 1860,704 1,916,180 The fin ial statements on pages 14 to 34 were approved by the trustees, and authorised for issue .A¥.. and signed on their behalf by.. V Martin Trustee The notes on pages 17 to 34 fomi an integral part of these financial statements. Page 15
Flrnt Llght South West Ltd Ststsment of Cash Flows for the Year Ended 31 March 2025 2026 2024 Note Cuh Ilow• from operatlng a¢tlvltlo• Net cash expenditure {55,476) (292,149) Adjustments to ca•h flow• from nonwcash Item• Depreciation Sale of intangible fixed assets Investment income 42,752 107 43,690 72,353 972 32,061 {56,307) (250,885) Worklng ¢apltal adjustments (Increase)Idecrease In debtors (Decrease)lincrease in creditors Net cash flows from operating activities Cash flows from Investlng actlvltles Interest receivable and similar income Purchase of tsngible fixed assets Net cash flows from investing activities Net (decrease)lincrea8e in cash and cash equivalents Cash and cash equivalents at 1 April Cash and cash equivalents at 31 March 14 15 {98,745) 359,332 269,810 411,173 514,384 430,098 43,690 32,061 13 38,001 (476,383) 2,453,833 1,977,450 421,953 2,031,880 2,453,833 The notes on pages 17 to 34 forn an integral part of these financial slatements. Page 16
First Light South West Ltd Notes to the Financial Statements for the Year Ended 31 March 2025 1 Charlty ststus The charity is limited by guarantee, incorporated in England, and consequently does not have share capital. Each of the trustees is liable to contribute an amount not exceeding £1 towards the assets of the charity in the event of liquidation. 2 Accountlng pollclo8 Summary ol slgnlflcont accountlng pollclos and key accountlng estlmats8 The principal accounting policies applied in the preparation of these financial statements are set out below. These policies have been consistently applied to all the years presented, unless otherwise stated. Stat•m•nt of compllanc• The fi'nancial statements have been prepared in accordance wth Accounting and Reporting by Charits'es.. Statement of Recommended Practice (applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102)) (issued in October 2019) (Charities SORP IFRS 102>), the Financial Reporting Standard applicable in the UK and Republic of Ireland {FRS 102) and the Companies Act 2006. 8asls of pr•paratlon First Light South West Ltd meets the definition of a public benefit entity under FRS 102. Assets and liabilities are initlally recognised at historical cost or transactlon value unless othepNise stated in the relevant accounting policy notes. Golng concern The trustees consider that the are no material uncertainties about the charivs ability to continue as a going concem nor any significant areas of uncertainty that affect the carrying value of assets held by the charity. Income and ondowmonts All income is recognised in the Statement of Financial Activities once the charity has entitlement to the funds, it is probable that the income will be reiVed and the amount can be measured reliably. Donatlons and lega¢les Voluntary income received by the w?y of donations and gifts are included in full in the Statement of Financial Activities when receivable. The value of services provided by volunteers has not been included in these accounts. Grnnts recelvable Incoming resources from grants, including government grants, where related to performance and specific deliverables, are accounted for as the charity earns the right to consideration by its performance. Other grants, where entitlement is not condits'onal on the delivery of a specific perfomiance by the charity, are recognised when the charity becomes unconditionally entitled to the grant. Where applicable it is recognised as grants deferred. Page 17
Firnt Light South West Ltd Notss to the Financial Statements for tha Year Ended 31 March 2025 Inv•stmont Incomo Investment income is Included when rece5vable. Charltabl• actlvltl•s Incoming resources from other charitable activities are accounted for when eamed. Tumover is the amount derived from the provision of seNices and stated net of all applicable VAT. Expondlture Liabilities are recognised as expenditure as soon as there is a legal or constructiv8 obligation committing the charity to that expenditure. it is probable that a transfer of econornic benefits will be required in settlement and the amount of the obllgation can be measured reliably. Expenditure is accounted ft)r on an accruals basls and has been classlfied under headings that aggregate all cost related to the category. Where costs cannot ba directly attributed to particular headings they have been allocated to activities on a basis consistent with the use of reSoUes. Charitable expenditure comprises those costs incurred by the charity in the dellvery of its activlties and sèrvicas for its beneficiaries. Governance costs include those costs associated %Mth meeting the constitutional statutory requirements and strategic management of the charFty. Termination payments are recognised at the date of payment. Grants offered subject to conditions which have not been rnet at the year end date are noted as a commitment but not accrued as expenditure. Support costs Costs comprise direct expenditure Including direct staff costs attributsble to the actlvlty. Staff costs are allocated in accordance to time spent on projects. Administration and management costs are allocated in the same way. Other costs are allocated in proportion to income generated by the activity. Support costs are those furttions that assist the work of the charity but do not directly undertake charitable activities. Govemance costs involving the public accountability of the charity and its compliance wlth regulation and good practice. These costs include costs related to statutory examinations and legal fees together with an apportionment of overhead and support costs. These costs are induded within charitable activitie5 when relevant. Taxatlon The charity is conSided to pass the tests set out in Paragraph 1 Schedule 6 of the Finance Act 2010 and therefore it meets the definition of a charitable company for UK corporation tax purposes. Accordingly, the charity is potenb'ally exempt from taxation in respect of income or capital gains received within categories covered by Chapter 3 Part 11 of the Corporation Tax Act 2010 or Section 256 of the Taxation of Chargeable Gains Act 1992. to the extent that such income or gains are applied exclusively to chantable purposes. Page 18
First Light South West Ltd Notss to the Financial Statements for the Year Ended 31 March 2025 Tangible fixed a880ts Individual fixed assets costing £500 or more are initially recorded at cost. less any subsequent accumulated depreciation and subsequent accumulated impairment losses. Depreclatlon Depreciation is provided on tangible fixed assets so as to write off the cost or valuation, less any estimated residual value, over their expected useful economic life as follows: A88et cla88 Plant and machinery Fixtures and fittings Daprnclatlon method and rate 33./0 Straight line 25% reducing balanc8 R•8•arch and d•volopm8nt Research and development expenditure is written off as incurred. Cash and cash equlvalents Cash and cash equivalents comprise cash on hand and call deposlts, and other short-t8rm highly liquid investments that are readily convartibl8 to a known amount of cash and are subject to an insignificant risk of change in value. Borrowlngs Interest-bearing borrowings are inltially recorded at falr value, net of transaction costs. Interest-bearing borrowings are subsequently carried at amortised cost, with the difference beeen the proceeds, net of transaction costs, and the amount due on redemption being recognised as a charge to the Statement of Financial Activities over the period of the relevant borrowing. Interest expense is recognised on the basis of the effective interest method and is included In Interest payable and similar charges. Borrowings are classified as current liabilities unless the charity has an unconditional right to defer settlement of the liability for at least twelve months after the reporting date. Fund 8tru¢tur• Unrestricted income funds are general funds that are available for use at the trustees discretion in furtherance of the objectives of the charity. Restricted income funds are those donated for use in a particular area or for specific purposes, the use of which is restricted to that area or purpose. Further explanation of the nature and purpose of each fund is included in the notes in the financial statements. Page 19
First Light South West Ltd Notss to the Financial Statem8nts for the Year Ended 31 March 2025 Flnanclal Instruments Classlficatlon Financial assets and financial liabilities are recognised when the charity becomes a party to the contractual provisions of the instrument. Financial liabilities and equty Instruments are classified according to the substance of the contractual arrangements entered into. An equity instrument is any contract that evidences a residual interest in the assets of the charity after deductlng all of its liabilities. Recognltlon and measurement All financial assets and liabilities are initially measured at transactlon prlce (includlng transaction costs), except for those financlal assets classified as at fair value through profit or loss, which are initially measured at fair value (which Is nomally the transaction price excluding transaction costs), unless the arrangement constitutes a financing transaction. If an arrangement constitutes a financlng transaction, th8 financial asset or financial liability 18 measured at the present value of the future payments discounted at a market rate of interest for a similar debt instrurnent. Financial assets and liabilities are only offset in the statement of financial position when, and only when there exists a legally enforceable rlght to set off the recognised amounts and the charity intends either to settle on a net basis, or to realise the asset and settle the liability simultaneously. Financial assets are derecognised when and only when a) the contractual rights to the cash flows from the financial asset expire or are settled, b) the charity transfers to another party substantially all of the risks and rewards of ownership of the financial asset, or c) the charity, despite having retained some, but not all, significant risks and rewards of ownership, has transferred control of the asset to another party, Financial liabilities are derecognised onty when the obligation specffied in the contract is discharged, cancelled or expires. 3 Incomo from donatlon8 and logacl•• 2025 2024 Donations Grants 34,717 5,374,522 5,409,239 22,212 5,259,063 5,281,275 All donations in the period were unrestricted, £1,000 of grant income was unrestricted with th8 rest being income from restricted funds. Total 202S Total 2024 Safer Cornwall (DASV Service) Ministy of Justice NHS, Police & Crime Comrnissioner for D&C, Safer Plymouth (Plymouth Counselling service) Police & Crime Commissioner for Devon and Comwall 2,047,860 368,991 1,906,438 364,044 143.445 119.445 1,520 Page 20
First Llght South West Ltd Nots3 to the Financial Statements for the Year Ended 31 March 2025 Total 2025 Total 2024 Poli and Crime Commissioner- D&C ISVA Gloucester Health & Care NHS England - W&S SARC Diocese South West NHS Devon Clinical Commissioning Group (CCG) Comwall Foundation Trust Emergency Fund Garfield Weston Foundation Henry Smith Charity Access to Justice Foundatlon Victim Support Cornwall Council - D&C ISVA Safe Spac85 Rayne Foundation Northbrook Community Trust Tesco Cornmunity Grant Royal Comwall Hospitals Charity Comwall Supporting Families Heydown Trust Wiltshire Community Fund Police and Crime Commissioner for Wiltshire 521,589 278,640 1,000 224,611 3,020 878,374 294,472 2,000 193,949 2,000 20,000 60,000 51,431 130,000 43,050 336,143 20,000 15,000 2,125 12,694 247,892 750 5,000 552,736 33,333 62,038 130,000 378,709 20,000 15,000 375 18,861 381,852 9,090 736,108 5,374,522 5,259,063 Of these £5,147,143 (2024: £4,833,511) are government grants. 4 Income from charltablo actlvltles Total 2025 Total 2024 Training 11,968 5,230 Page 21
First Light South West Ltd Notes to the Financial Statements for the Year Ended 31 March 2025 5 Investment Income T¢)tal 2025 Total 2024 Deposit account interest 43,690 32,061 6 Expendlturn on ral8lng funds Total 2025 Total 2023 staff costs Telephone Postage and st8tlonery Fundraising expenses Subscriptions Travel Web malntenance and 8UPPOrt Legal fees Recruitment costs 87,811 795 123 4,443 1,715 655 5,365 25,533 97 66,550 1,141 17 4,660 4,258 754 1,554 4,348 126,537 Page 22
First Light South West Ltd Notss to the Financial Statsments for the Year Ended 31 March 2025 7 Expenditure on charitable activlti08 Actlvlty undertaken dlrectly Grant fundlng of activity Actlvlty Support Costs 2025 Comwall DASV Plymouth Therapy Devon & Comwall ISVA Wiltshire SARC Safe Spaces Swindon & Wiltshire ISVA CC-Together for farnilies Training 1,210,229 263,140 460,782 224,876 233.465 429,501 286.117 43,914 774,382 63,000 42,000 291,029 366,203 192,485 70,075 116,109 263,185 57,599 5,745 1,362,430 2,275,640 692,343 695,267 294,951 349,574 692,686 343,716 49,659 3,152,024 879,382 5,393,836 Activlty undortakon dlrn¢tly Grant fundlng of a¢tlvlty Actlvlty support costs 2024 Cornwall DASV Plymouth Therapy Devon & Comwall ISVA Wiltshire SARC Safe Spaces Swindon & Wiltshire ISVA CC-Together for farnilie8 Training 1,254,032 265,248 957,544 200,408 191,107 306,244 191,818 27,929 3,394,330 615,712 23,030 100.920 328,000 284,158 340,302 82,329 79,919 200,776 65,200 11,368 2,197,744 572,436 1,398,766 282,737 271,026 507,020 257,018 39,297 739,662 1,392,052 5,526,044 All expenditure on charitable activities is use of restricted funds except for training expenditure, which is entirely unrestricted (£48,616 not including depreciation), and unrestricted depreciation (£42,752) which is apportioned bebNeen departments based on support cost allocations. Page 23
Firnt Light South West Ltd Notss to the Financial Statsments for the Year Ended 31 March 2025 8 Grant-maklng Anaty•ls of grants 2026 2024 Devon & Comwall ISVA Plymouth Therepy Cornwall DA 42,000 63,000 774,382 100,920 23,030 615,712 879,382 739,662 Below are detsils of material grants made to institutions 2025 2024 Nama ol In•tltutlon Operation Emotion MoMENtum Devon CIC SuNlvors AlllaneA Partnership Bamardos 56,500 56,500 34,000 732 382 879,382 52,655 52,655 18,640 615712 739,662 9 Analy•l• of •upport C08ts Support costs have been allocated based upon usage to delSver each actmty as assessed by the Board of the Trustees. Prem1$ Offlc• stafflng Trav•1 oth•r Gov•manc• Total 2024 Comwall DASV 59,183 101,649 86,797 25,087 Plymouth Therapy 300,383 23,226 39,095 193 D&C ISVA 16,582 48,486 99,387 19,798 Wiltshire SARC 6,774 31,648 20,654 7,500 5,534 38,805 186.234 24,798 2,442 25,070 81.129 3,814 427 3,141 1,177 662 19,738 12.765 14,270 5,989 12,344 291,029 1,169 2,137 366,203 3,754 4,478 192,485 1,395 2,104 70,075 3,400 4,414 263,185 1.740 1,914 116,109 38 300 5,745 57,599 W&S ISVA Safe spaces Training Together for families 5,525 2.043 3,258 Total 396,850 291.763 527,238 96.102 19,528 30,949 1,362,430 Page 24
First Light South West Ltd Notes to the Financial Ststsments for the Year Ended 31 March 2025 Promis Office Staffing Travel Other Governance Total 2024 Cornwall DASV 58,038 69,468 108,373 34,064 Plymouth Therapy 228,091 23,874 22,805 659 D&C ISVA 35,891 87,190 125,677 51,013 6,487 29,378 30,628 3,653 7,966 49,194 96,846 26,330 3,838 16,481 44,201 4,980 406 2,890 6,751 248 14,087 32,509 45,910 12,147 328,000 7,090 1,639 284,158 32,025 8,506 340,302 9,779 2,404 82,329 15,056 5,384 200,776 7,815 2,604 79,919 805 268 11,368 65,200 Wiltshire SARC W&S ISVA Safe spaces Training Together for families 5.606 4,282 5,801 2,915 Total 346,323 292,562 467,790 125,229 124,281 35,867 1,392.052 10 Net Incomlngloutgolng r•$ourc•s Net outgoing resources for the year Include.. 2025 2024 Audit fees Other non-audit services Loss on disposal of tangible fixed assets Depreciation of fixed assets 8,925 3,400 107 42,752 8,500 3,250 972 72,353 11 Tru$to0$ remunorntlon and •xpen8•S No trustees, nor any persons connected with them, have received any remuneration from the charity during the year. The amount of travel expenses reimbursed to the trustees during the year totalled £2.332 (2024 £545). 12 Staff costs Total 2025 Total 2024 Salaries Social security Employers pension 3,093,176 271,163 62 537 3,159,668 262,657 61,808 3 426 876 3,484,133 The pension liability outstanding as at 31 March 2025 is £11,467 (2024.. £24,344}. Pension costs are allocated to different funds in line with the time each employee spends on each activity. Page 25
First Llght South West Ltd Notes to tha Financial Statements for the Yoar Ended 31 March 2025 The monthly average number of persons (including senior management I leadership team) employed by the charity during the year expressed as full ts'me equivalents was as follows.. 2025 No 15 2024 No 13 53 32 Central Comwall DASV D&C ISVA Fundraising Counselling Wiltshire SARC Safe spaces S&W ISVA Training Together for families 16 13 16 10 129 141 The number of employees whose emoluments fell within the followlng bands was.. 2025 No 2024 No £60,001- £70,000 13 Tanglble Ilxgd a••ets Plant and Flxturm and machlnery flttlng8 Total Ct At 1 April 2024 Additions Disposals 162,376 5,052 9,119 15,653 637 178,029 5,689 9,119 At 31 March 2025 158,309 16,290 174.599 Doproclatlon At 1 April 2024 Charge for the year Eliminated on disposals At 31 March 2025 107,154 40,234 9,012 5,935 2,518 113,089 42,752 9,012 138.376 8,453 146.829 Net book value At 31 March 2025 19.933 7,837 27.770 At 31 March 2024 55,222 9,718 64,940 Page 28
First Light South West Ltd Notss to the Financial Statements for the Year Ended 31 March 2025 14 Debtors 2025 2024 Trade debtors Prepayments Accrued income 90,539 55,062 102,294 29,858 59,310 59,982 149,150 247,895 15 Credltorn: amounts falllng due wlthln one year 2025 2024 Trade creditors Other taxation and social security Other creditors Accruals & deferred income 236,880 54,484 11,794 319,491 81.185 24,549 346,518 751,743 392411 Income has been deferred so that it is recognised in the period to whlch It relates. 2025 2024 Deferred income at 1 April 2024 Resources deferred in the period Amounts released from previous periods Deferred incorne at year end 317,513 32,253 317,513 43,050 317,513 43,050 317,513 16 Obllgatlon8 under lea808 and hlrn purcha8• contracts The total value of future minimum lease payments was as follows.. 2025 2024 wrthin one year In two to five years 60,161 27,161 101,989 129,150 147,364 Page 27
Firnt Light South West Ltd Notss to the Flnanclal Statements for the Year Ended 31 March 2025 17 Fund• Balanco at 1 April 2024 Balance at 31 March 2025 Incomlng Rosourco8 rn8oure oxp•ndod Tran•forn Unr•strlcted fund¥ G•nernl General fund 603,299 90,375 (218,014) 279,113 754,773 Ro¥trlcted fund• Safer Comwall Ministry of Justice Police & Crime Commisioner for Devon & Cornwall NHS England - Wiltshire SARC NHS Devon Clinical Commissioning Group NHS, OPCC, Safer Plymouth - Therapy Devon Community Foundation Cornwall Foundation Trust Emergency Fund Henry Smith Charity Northbrook Community Trust Comwall Communty Foundation Access to Justice Foundation Comwall Supporting Families Wiltshire Community Foundation Wiltshire Community Fund - Older People l1M Support- Therapy Safe Spaces Swindon & Wiltshire ISVA Rayne Foundation Tesco Community Grant Royal Comwall Hospitals Charity 347,343 167,808 2,047,860 (2,028,251) 49,879 {49,879) 366,952 (167,808) 85,171 521,589 (568,922) 37,838 244,556 278,640 (294,811) 228.385 224,611 (224,611) 254,919 143,445 (174,451) (184,150) 39,763 97 (97) 1,775 (1,129) (33,333) {646) 33,333 15,000 (15,000) 3.020 (3,020) 62,038 (59,075) (2,963) 381,852 (466,678) 84,826 5,000 (5,000) 4,090 130,000 378,709 736,108 20,000 375 (1,761) (130,000) (309,647) (587,906) <12,460) (375) (2,329) 137,317 69,453 4,442 206.379 217,655 8.959 (3,023) 18,861 (18.861) Page 28
Flrst Llght South West Ltd Notss to the Financial Ststements ft>r the Year Ended 31 March 2025 Balance at 1 Aprll 2024 Balance at 31 March 2025 Incoming Resourc88 resources axpendad Transfers MOJ - RASASF Diocese South West 319,112 (319,112) 1,000 Total restrlctod fund8 1312 881 5374522 1,105,931 5,302,359 279113 Total fund• 1,916,180 5,464,897 5,520,373 1,860,704 Balance at 31 March 2024 Balance at 1 Aprll 2023 Incomlng rnsources Resources •xp•ndod Unrestrfctod funds G•nor•l General fund 695,545 61,503 (153,749) 603,299 R88trlctsd Safer Cornwall Ministry of Justice Police & Crime Commisioner for Devon & Cornwall NHS England - Wiltshire SARC NHS Devon Clinical Commissioning Group NHS, OPCC, Safer Plyrnouth - Therapy Devon Community Foundats'on Comwall Foundation Trust Emergency Fund Garfield Weston Foundation Henry Smith Charity Northbrook Community Trust The Big Give Acce5S to Justice Foundation Comwall Supporting Families Dutchy Health The Hobson Charity National Benevolent Charity Wiltshire Community Foundation Great Westem Raifvrfays Weinstock Fund Safe Spaces 732,714 191.402 1,949,488 364,044 (2,334,859) (387,838) 347,343 167,808 42,268 875,369 {832,466) 85,171 198,518 294,472 (248,434) 244,558 193,949 (193,949) 233,419 497 122,450 {100,950) (400) 254,919 97 727 2,000 20,000 60,000 15,000 (952) (20,000) (60,000) (15,000) (265) (51,431) (130,000) <4,798) {2,978) (10,000) 1,775 265 51,431 130,000 4,798 2,978 10,000 5,000 2,250 3,000 69,638 5,000 (10,000) (2,250) (3,000) (268,464) 336,143 137,317 Page 29
First Light South West Ltd Nots8 to the Financial Statsments for the Year Ended 31 March 2025 Balanc• at 31 March 2024 Balanc• at 1 April 2023 Incoming re8ourco8 Rosources oxp•nd•d Swindon & Wiltshire ISVA Cash 4 Kids Albert Hunt Trust Rayne Foundation Tesco Comrnunty Grant Royal Cornwall Hospitals Charity MoJ- RASASF Diocese South West Devon & Comwall Police 9.910 1,400 4,000 552,736 {493,193) (1,400) (4,000) (15,558> (2,125) 69,453 20,000 2,125 4,442 12,694 247,892 750 1,520 (12,694) {247,892) (750) 1,520 Total ro•trfctsd fund• 1,512 784 5,257,063 5,456,966 1.312 881 Total fund8 2 208,329 5318566 5 610 715 1,916 180 Page 30
First Light South West Ltd Notss to the Financial Ststements for the Year Ended 31 March 2025 18 Purpose of Restricted Funds Comwall Foundation Trust Emergency Fund provides funds that support clients needs in Comwall for travel Safer Comwall funds provide Independent Domestic Violence Advisor (IDVA) and Domestic Abuse & Sexual Violence (DASV) services across Cornwall and the Isles of Scilly. Safer Plymouth funds are to contribute towards the cost of providing sexual violence therapeutic services in Plymouth. BBC Children In Need funds are for the salary and related costs for a Family Support Worker and Children and Young Person's IDVA for the Comwall and Isles of Scilly DASV SeNice for 18 months and 12 months respectively. The project will deliver support seDiices for children and young people experiencing domestic abuse. The services wll reduce feelings of isolation, increase understanding healthy relationships and improve self esteem. Ministry of Justice funds are to contribute towards the direct costs of providing therapeutic services to victims of sexual violence and abuse, ISVA ser¥ices and domestic abuse seNices. NHS England continue to fund a Sexual Assault Referral Centre (SARC) serrfice in Wiltshire. The CCG (Integrated Care Board) contributed to the charity's office rent and rates in Plymouth. Additional funds this year received to provide therapy seNices for sexual violence clients in Devon. Office of the Police and Crime Commissioner (OPCC) funds are contributed specifically for the provision of Independent Sexual Violence Advisors {ISVA} in Devon and Comwall. National Lottery Awards for All are to improve our communication8 to reach men. LGBQT+ people with leaming difficulties, and people who speak a foreign language. By providing funds for marketing material, easy read translations to leafletslposts and providing telephone and in person language interpretation. Funds are also to contribute towards the cost of providing a therapy triage for abuse victims. Comwall Foundation Trust Emergency Fund provides funds that support clients needs in Comwall for travel and mobile phone credit. Devon & Comwall Police provided funds to provide domestic abuse trained staff to cover a rota for a Friday and Saturday evening to work alongside the police during out of hours when the police were called to a potential domestic abuse incident. Barclays 100x100 UK Covid-19 Community Relief fund supported the recruitment of 4 stsff members to expand the Covid Helpline Response team for a period of 12 months. Tudor Trust funds supported the wellbeing of staff, volunteers and trustees and also to fund a project which aims to appropriately coordinate and grow the therapeutic services offered to victims of historical sexual abuse in response to increasing needs. Page 31
First Llght South West Ltd Not88 to tha Financial Statements for tha Yoar Endod 31 March 2025 Tesco Bags for Help funds support children and young people requiring therapeutic recovery as result of abuse and violence during the covid-19 pandemic. The 29th May 1961 Charitable Trust funds support sexual violence triage administrator as a point of contact across Devon, Comwall and Isles of Scilly. Devon Community Foundatlon provide a fund available to support clients in need with travel, accommodation, mobile phonesltopups who live in Devon. Gaffield Weston Triage is to fund a .5FTE North Devon & Exeter ISVA post for three years commencing April 2021. Northbrook Community Trust, The John Casson Foundation, The Gibbons Family Trust, The Truemark Trust, Lom Barnby's Foundation and ZVM Rangoonwala Foundation are to contribute towards under 11 s sexual violence play therapy in Devon over three years. Ecdesiastical is to support set up and running costs for the Volunteer Mentoring scheme for Cornwall DASV service and to set up a training arm. Volant Charitable Trust and Noel Buxton Trust are to support set up and running costs for the Volunteer Mentorlng scheme for Cornwall and Isles of Scilly DASV service. The Big Glve provSde8 income to enable First Light to fundralse uslng social media platfomis. Natlonal 8enevolent Charlty and Wiltshlre Community Foundation provide contrlbutions towards the salary costs for an Engagement and Outreach role at the Wiltshire SARC. Cornwall Community Foundation provide a fund available to support clients in need with travel, accommodats'on, mobile phonesltopups, who li In Cornw811. Charles Hawrd contributes towards staff costs for the Recovery Pathway Administrator wthin the DASV service. CAST funded a prolect for muttiple organisations in the DASV sector to corne together to design digital tool for use in response to the Covid-19 pandemic. Gloucestershire NHS cover the salary costs of the Clini Director employed by the Swindon & Wiltshire SARC due to a secondrnent arrangement. Henry Smith match fund a post within the Devon & Comwall ISVA service, and fvrther support the ISVA Triage post for the same service that was already funded by Henry Smith. Police & Crime Commissioner for Wiltshire & Swindon provide funding for a 1.5 FTE Crisis Support Advocate posts their role is to support the ISVA service clients in Swindon & Wiltshire due to there being a waiting list for that service currently. Nomian Family provlde fundlng towards the Devon & Cornwall ISVA triage service. Persimmon Homes support the Devon Sexual Violence Therapy Service. Hendy Foundation provided funding for SV advice and support for men. The budget includes promotion costs for males for the SARC and l&dA service, and dothingltoiletries for males at the SARC Page 32
First Light South West Ltd Notes to the Flnancial Statsments for the Year Ended 31 March 2025 Asda Foundation gifted a donats.on from the Digital Green Tokén Giving programme for the Swindon & Wiltshire SARC. European Regional Development provided funding for translation, proofreading, typesetting and final check for 3 leaflets in Romanian, Nepali and Polish and amendments to include foreign languag8 QR Leathersellers fund is to support victims of historical sexual abus8. Access to Justice Foundation is a contrFbution to offer legal clinic sessions and access to legal advice. Victim Support is commissioned fvnding ft)r Comwall Domestic Abuse Isles of Scilty service. The Hobson Charty is a contribution for IT equipment to allow efficient hot desking for the Cormwall Domestic Abuse helpline. Police and Crime Commissioner for Devon and Comwall and the Isles of Scilly- a grant partnership with The Children's Society funding the provision of therapeutic support for children and young people. Police and Crime Commissioner for Devon and Comwall and the Isles of S¢illy- a grant partnership with Operation Emotion and Momentum to provide sexual violence and abuse peer support for men. Police and Crime Commissioner for Devon and Comwall and the Isles of Scilly a grant partnership with CLEAR to provide adult therapy within the Plymouth sexual violence therapy service. Great Western RailaYS Customer and Communities Improvement Fund is a contribution for client transport to and from the Wiltshire and Swindon SARC, Weinstock Fund is a contrfbutlon to a part tlme Engagement and Outreach Co-ordinator at the Wiltshire and Swindon SARC service. Safe Spaces is for national support for victims and survivors of church related abuse. Co-op Local Community Fund is a contribution for childran and young people Plymouth sexual violence therapy service. Cash4Kids is Bauer Radios Pirate FM cash for kids scheme providing vouchers for children affected by the cost of living crisis. Souter Charitsble Trust is a grant to support the Comwall Domestic Abuse Volunteer Mentoring programme. Jamieson-Bystock Trust is a contributs'on for CYP ISVA in Torbay and South Devon within the Devon and Comwall ISVA service.. Albert Hunt Trust is a grant towards recovery pathways supporting children and young people in Comwall and the Isles of Scilly within the Cornwall DA service. Page 33
First Light South West Ltd Notes to the Financial Ststements for thè Year Ended 31 March 2025 19 Anaty•l¥ of net assets b•tween funds Unrestrlctsd funds General Total fund8 at 31 March 2026 Restrfct fund8 Tangible fixed assets Current assets Current liabilities 7,837 810,244 63,308 754,773 19,933 1,415,101 329,103 1,105,931 27,770 2,225,345 392411 Total net assets 1.860,704 Unrestrictsd fund• Total fund• at 31 March 2024 £(As restated) 64,940 2,802,983 751,743 Ro8tslct G•n•ral fund• Tangible fixed assets Current assets Current liabilities 15,839 647,006 406,064 49,101 1,955,977 345,679 Total n•t assets 256,781 1.659,399 1916,180 20 Anaty81• of net fund• At 1 Aprfl 2024 Flnanclng At 31 March cash flow8 2025 Cash at bank and in hand 2,453,833 476,383 1,977,450 At 1 Aprll 2023 Flnanclng At 31 March cash flow8 2024 Cash at bank and in hand 2 031,880 421,953 2,453,833 21 Rolat•d party tran8acllon• There were no related party transactions in the year. Key management personnel remuneration totalled £64,928 {2024.' £61,936) Page 34