2020-12-31-accounts

ANNUAL REPORT 2020

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ABOUT US

e are the national charity for people who stammer. We are a membership organisation with a proud history stretching back to 1978, then called the Association for Stammerers. W In 1995 the name was changed to the British Stammering Association, and in 2019 we began trading as STAMMA.

Our members are people who stammer, family, friends, allies and speech & language therapists. People of all ages, ethnicities, genders, religions and backgrounds. Whether you want to use a technique to work on your fluency, whether you’re open about stammering, you’d rather keep it quiet or whether you’re proud to stammer or you’re not, we’ve got you.

Our helpline and webchat service is here if you need to talk, email or chat online to someone, every weekday from 10am to noon and 6pm to 8pm. We provide balanced information for yourself or your child. We run workshops, make videos and podcasts.

We can support you at school, college or university. We’ll show you how the Equality Act can help you at work or with job hunting. Or how it can help you support people you employ or teach.

We run campaigns to change the world, like 'Find the Right Words', where we took out all the negative, damaging words around stammering on Wikipedia.

We celebrate the contribution people who stammer bring to society: writers, actors, poets, bosses, even world leaders.

Come and join us, and help us create a better world. Become a member, it’s free.

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We were sad to say goodbye to Nicholas, who died January 2020. A Patron of STAMMA for 26 years, he was always happy to share his experiences of stammering. Read more here.

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JOHN RUSSELL John John R Russell ussell w walked alked a away way w with ith t the he award award for Volunteer of the Year in the 2020 for Volunteer of the Year in the 2020 Third Sector Excellence Awards, Third Sector Excellence Awards following his indefatigable support of STAMMA following his ove indefatigable r the ears. support of

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INTRODUCTION

In 2018 the STAMMA brand manifesto stated “We are here to create a movement.” That felt like a remote thought at the time. Now it feels like we are on the edge of attitudinal change.

2020 started well. We were proud of our newly refurbished o6ce. A 3-year grant was agreed by the National Lottery Community Fund to support our expansion plans and new posts to support members and local groups. And we were looking forward to our national conference, StammaFest, in the autumn.

The pandemic hit as interviews were due to start. The budget was revised. We furloughed two sta5 members, froze the new posts, postponed the conference and cut the budget as we saw the prospects of income dwindle.

Like the rest of the UK, sta5 worked remotely. The pandemic dominated the year. With lockdown local groups were either suspended or had to go online. Demand on the helpline from parents of children who stammer, spiked. We no longer had access to the o6ce, so sending out resources became an issue. Uncertainty and enforced isolation left many members, and sta5, feeling adrift.

(workshops, the Trustee election, the AGM), International Stammering Awareness Day events, and a strong campaign from the agency VMLY&R, the desire for real change and the confidence to call for change, has never been stronger.

The 2019 investment paid o5; the move across to the virtual call centre meant the helpline kept going, and we added webchat, on schedule. The digital investment meant we transitioned to work from home seamlessly.

Midway through the year, the rest of Owen Simon's legacy came through, we unfroze the new sta5 posts and sta5 came o5 furlough. We picked up not just one but three awards in the Third Sector Excellence Awards. More of that later.

The 'Find The Right Words' campaign was our biggest yet, we were all over Zoom with the elections and a popular quiz, and our supporter numbers grew.

The year got better. While the pandemic put a real dent in our plans, it wasn't all bad. With an intense focus on Zoom events

The strapline 'It's How We Talk' came naturally out of an insistence for public acceptance that stammering is simply how some people talk.

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STRATEGIC OBJECTIVES

Educate the public about stammering so that they understand and react better when the hear y someone stammer

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Reach more people who stammer and expand the support we provide.

Grow our membership, increase membership engagement, support our local groups and networks.

Create a good working environment, support our sta5 and volunteers, develop e6cient protocols, track impact

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1. PUBLIC EDUCATION

FIND THE RIGHT WORDS

Our best campaign yet. We joined forces with Australia, Ireland, the USA and Canada. There were over 50,000 views of the campaign video.

BILLBOARDS

2020 began with a blast of outdoor ads,160 displays of the 'I Stammer' visuals with a potential footfall of 373,666.

THE MEDIA

International Stammering Awareness Day provided the annual hook for news stories on Oct 22nd and we supplied interviews for all the major news outlets.

VALENTINES

We created downloadable Valentine cards for people to download and put on their dating apps to disclose their stammer.

EDITORIAL GUIDELINES

Our for the media, endorsed by the RCSLT, released with the campaign, were downloaded 820 times in 2020.

YOU GOV

Year two of our YouGov polling showed that 3% of those polled said that they had a stammer. Read our article here.

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FIND THE RIGHT WORDS 13th -22nd Oct 2020 We edited 183 incidences of negative language about stammering on Wikipedia. Entries included Lewis Carroll, Ed Sheeran and Emily Blunt. The campaign was supportedpaign was supportedaign was supported was supportedas supporteds supportedortedrteded by JCDecaux UKy JCDecaux UKJCDecaux UKux UKUK and Ocean, with, withiththh over 1500 outver 1500 outer 1500 outr 1500 outoututdoor advertisements across thevertisements across theertisements across thertisements across theisements across thesements across theements across thets across theacross theross theoss thess thehe UK.. We accompanied thepanied theanied the thehe campaign withpaign withaign with withiththh editorialtorialorialrialial guidelines on stammering, supportuidelines on stammering, supportidelines on stammering, supports on stammering, supporton stammering, support stammering, supportammering, supportring, supporting, support, supportortrted thehe Royalyalal College of Speech & Languagepeech & Languageeech & Language & LanguageLanguageuageage Therapists (RCSLT).rapists (RCSLT).apists (RCSLT).pists (RCSLT).ists (RCSLT).sts (RCSLT).RCSLT).). Another defect), Another defect), Another defeet,, trait Lewis Carroll trait Lewis Carroll trait Lewis Carroll carried into adulthood©"! carried into adulthood! carried into was a stutter... was a stutter... was a stammer... amee (GSA Seasan etree Koy:

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We accompanied thepanied theanied the thehe campaign withpaign withaign with withiththh editorialtorialorialrialial guidelines on stammering, supportuidelines on stammering, supportidelines on stammering, supports on stammering, supporton stammering, support stammering, supportammering, supportring, supporting, support, supportortrted by thehe Royalyalal College of Speech & Languagepeech & Languageeech & Language & LanguageLanguageuageage Therapists (RCSLT).rapists (RCSLT).apists (RCSLT).pists (RCSLT).ists (RCSLT).sts (RCSLT).RCSLT).).

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#FIND THE RIGHT WORDS

In the months leading up to International Stammering Awareness Day, (ISAD) 22nd October, our Web Editor Steven Halliday, along with volunteers and sta5 at the agency VMLY&R worked with Wikipedia to trawl through the entries of famous and notable people who stammer , looking at the way their stammering was described.

They changed all the negative descriptions they found to neutral ones, editing 183 entries including those of Ed Sheeran, Emily Blunt, Lewis Carroll, Samuel L. Jackson and Charles Darwin.

A short video was created to show what we did, with a voiceover from our Patron Scroobius Pip. The agency VMLY&R, the brainchild behind the campaign, designed and created advertisements showing how the words were changed.

We invited the Irish Stammering Association, the Canadian Stuttering Association, the National Stuttering Association in America, and the Australian Speak Easy Association, to share the campaign. We replaced ‘stammer’ with ‘stutter’ to reflect national terminology, and swapped our logo with theirs, so that each campaign remained local to the country.

Campaign video

We launched on the 13th October, with over 1500 outdoor digital advertisements displayed in shopping centres, bus stops and train stations across the UK in the period up to 22nd October, matched by online advertisements on social plus the video.

Our press release went to all the main news channels with our new Editorial Guidelines . These guidelines, endorsed by the Royal College of Speech & Language Therapists, set out how we want to see the language around stammering change, in the media and for anyone covering the subject. We used the strapline ‘It’s how we talk’ to encourage the media to accept that stammering is how some people talk. It isn't 'bad' nor something that people need to 'overcome'.

@st @stammer ammer on on a

g great reat cam campaign.” paign a .” Conor, Twitter

Find The Right Words digital ad: Lewis Carroll

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INTERNATIONAL STAMMERING AWARENESS DAY

On the 22nd October we put on on a day of Zoom-based workshops and seminars for speech & language therapists, parents, and anyone working with, teaching, or employing people who stammer.

We rounded o5 a jam-packed day with the barnstorming ‘The Big Event’, with a stellar line-up of panellists including former Scotland rugby captain - and new STAMMA Patron- Kelly Brown, Musharaf Asghar from Educating Yorkshire, Claire Norman, Patrick Campbell and Lynne Mackie, looking at how to change society’s view of stammering. The event was admirably hosted by Naheem aheem Ba Bashir shi ; r and Abed Abed Ahmed Ahmed. .

Jonathan, Twitter

On the eve of ISAD, we organised an online discussion. Chaired by Tim Fell Fell , it featured the bestselling authors - and STAMMA Patrons Margaret Drabble and David Mitchell’, discussing the language around stammering and the way it has been depicted and used in our culture. Worth a watch. Workshops Workshops

The workshops organised that day for speech & language therapists, parents, and anyone working with, teaching, or employing people who stammer went down a storm.

Kayley

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IMPACT

• Lucy Crompton Reid, CEO, Wikimedia UK

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Hundreds of people signed up to our events, with as many people still clicking and watching them back.

There was a flurry of media interest from national and local TV and radio, with STAMMA Patron Jon Smith waking up early to speak to Sky News’ Kaye Burley. There was also coverage of the campaign in Canada and Australia, with the video broadcast on ABC news in Australia, we’ve even been sent a clipping about the campaign from Ghana.

There were 50,990 views of the video online, and figures spiked all across our social media. Compared to ISAD 2019, we had 130% more retweets and 217% more engagement on Twitter. Facebook reach grew by 39%, and website users went up by 20%.

50,990

Over 200 people signed up as members and supporters throughout October– the highest figure we’ve seen in any month. Feedback has been lovely, with people responding to the feel-good, positive messaging we’ve adopted.

Thank you to everyone who took part, from all those who organised the events and activities, to our volunteers who looked after the helpline and webchat, and helped out with local media interviews.

Thank you to our Patrons, especially to new recruit Kelly Brown, David Mitchell, Margaret Drabble, Jon Smith, Lady Janet Whitaker, and a particularly raucous shout out to Scroobius Pip. Thank you too, to JCDeaux UK and Ocean Outdoors and to Jimmy Wales and the community at Wikipedia.

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2. SUPPORT & INFORMATION

"

WEBCHAT

Launched in May 2020, webchat is mainly used by people who stammer, particularly those aged under 35 (phone is the preferred channel for parents).

HELPLINE

In 2020 our helpline team responded to chats, emails and phone calls. Read our full report on the helpline services for 2020.

INFORMATION

There were downloads of our leaflets and information. The new online events calendar created to help people find their online group meetings was used over 3,000 times.

EMAIL

Our fab volunteer team responded to emails. Email and webchat are preferred channels for those who stammer.

PROJECTS & ADVOCACY

We provided follow up and ongoing support to of callers needing further support, often about work or education. We set up an outreach service at the start of the pandemic.

PARENTS

Kirsten Howells created a great series of videos for parents of children who stammer, viewed 6,252 times.

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OUR SERVICES

Our support service is headed up by our Programme Lead, Kirsten Howells, a qualified speech & language therapist with a specialism in stammering. Kirsten is supported by Lee Millam, Helpline Manager, who has a background in supporting helpline sta5 , and by Beth Wright who provides admin support. All three work part time.

Our helpline service is free for anyone who stammers in the UK, or those who support them- parents, teachers, employers, colleagues or HR professionals. We provide confidential, anonymous support, information, advice and signposting.

Some who contact us have complex issues, so where we can, and when it is appropriate Kirsten will lead the team on trying to find solutions for the individual.

The sta5 coordinate a team of 50+

volunteers who work on the helpline, the webchat service, and on projects related to the helpline work streams, these include leaflets and downloads as well as projects around employment, supporting older people, supporting parents, and supporting young people.

This might be talking to an employer or a teacher, consulting with a speech & language therapist, or reaching out for specialist advice. This work can take time, so we are looking at ways to formalise such support and find ways of underpinning it, so that we have specialist advisors in place.

WEBCHAT

In May 2020 the helpline service was expanded to include webchat, so we now provide a helpline, webchat or email service every weekday.

The service is sta5ed by volunteers who stammer themselves, who are parents of someone who stammers, or who are a speech and language therapist (or training to be so). Calls and chats take place via a virtual call centre platform, which means that calls can be taken by someone working from home, and who is supported online by our sta5.

When the pandemic broke we were concerned that some of our older members may have felt isolated under lockdown, especially members who wanted to be kept in contact by post only.

We wrote to all those on the postal contact list, sending return envelopes, asking members if they’d like to be contacted for a chat. We also emailed online members o5ering the same service.

Over the next 18 months we will be applying for Accreditation for our services so that those using it can be assured of high quality, reliable support and information.

We then set up rotas, and worked with volunteers, to call call members at pre-arranged dates and times for 20-minute chat sessions.

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CALLS

Calls from parents worried about their children stammering, particularly preschool and school age, spiked when lockdown began. We stepped up support on the helpline, reviewed our resources on the website and created a series of short videos for parents.

"I wouldlike to express my upmost thanks for these informative, sensitive andclear videos. We found them reassuring and inspiring as parents ofa pre-school child who has recently begun speech therapy for her stammer."

People are more likely to contact us on their own behalf via webchat and

email, which isn’t surprising, for many people who stammer, using the phone can be really tough. Those calling on behalf of someone else –especially their child – will ring the helpline. Most of those

contacting us were female; of parents calling the helpline 68% were mothers.

62% of calls to the helpline are from parents. As stammering is often hereditary, many parents who contact us about their child will have experienced stammering themselves, and fear that their child will face the same lack of understanding that they endured.

Response to videos for parents of pre-school children who stammer

The videos for parents of preschool children provide tailored information and suggestions. This was particularly important over the lockdowns, as speech & language therapists were pulled across to support hospitals and provide Covid related support. There were 6,252 views of her video over 2020.

Of the parents calling, most are worried about very young children, 341 of calls from parents were about pre-schoolers.

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13% website pageview increase from 2019. (

STAMMA.ORG

We cover the causes, variations, prevalence of stammering and therapies. We cover the issue of stammering at work, the challenges facing children who stammer and the challenges facing pupils and students in education. We examine the issues which may arise around discrimination, disability and the law.

Whether you stammer, or if you are an employer, someone who works in HR, a teacher, a colleague, a parent or a friend of someone who stammers, then we have resources for you.

INFORMATION

There is an ongoing process of reviewing and updating our information on the website, our downloads and our leaflets.

We post up to 10 leaflets free to anyone that asks, above that we ask for donations towards the cost of printing, giving them information about the costs of printing and postage.

WORKSHOPS By International Stammering Awareness Day, given the volume of helpline calls we received from parents, we were keen to look at how else we could support them. We also wanted to talk to speech & language therapists about approaches around stammering and how the words used in therapy impacts upon those who stammer. Ki WORKSHOPS rsten and the team set up a series of free workshops on 22nd October, ISAD, which were attended by 35 parents and over 60 speech and language therapists.

By the end of 2020 we had 50 + helpline advisors trained up and fully supported, taking our helpline and webchat calls.

They also support the sta5 on a variety of other projects. The selection and training process of volunteers is thorough and delivered in modules, via conference calls and phone.

Our volunteers are able to identify with many of the issues highlighted - they know what it is to stammer, or to be the parent of a child who stammers, or to work with people who stammer.

Along with their training, the volunteers bring personal experience to these conversations and o5er emotional support alongside signposting to reliable information, resources and contacts.

"Many thanks for consistently coming throughfor me. I remain indebted to you for all your support and warm reception. It is really nice to know I can tap into this levelof support when needed."

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BUILD OUR COMMUNITY

COMMUNITY

MEMBERSHIP

Technology brought us closer together as members waved at each and chatted on Zoom, whether in online group meetings, the quizzes, the AGM or ISAD activities.

Membership increased, we've over 2000 members, and the rate of new supporter rose from 63 per month to 102 over the same period.

AGM & ELECTIONS

STORIES

Engagement in trustee elections has risen year on year, with 21% of members voting in 2019 growing to 23% in 2020. Meantime our online AGM had over 100 registrations.

Readership of our Your Voice boomed, with a series of covid-related articles. James Hayden's article was read 5,156 views.

VOLUNTEERING

Under lockdown volunteering blossomed with 186 new volunteers and a staggering 1,737 volunteer hours of remote support provided in 2020.

NETWORKS & GROUPS

Followers on social media grew, particularly on Twitter and Instagram, by around 1,000.

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COVID -19

HOW WE RESPONDED

The pandemic left local groups unable to meet physically. Some simply closed, others moved over to Zoom with varying degrees of success.

Sta5 worked hard to figure out how best to support members.

Kirsten Howells providing tips for parents of children who stammer

Kirsten Howells, Programme Lead, and the helpline team provided outreach to those wanting contact, 'Stamma Outreach Support'. She followed up with video tips for parents of children who stammer.

Our members told us about di6culties with talking and wearing masks, so in response we produced cards for people to use to let others know they stammer, and face masks for children and adults with 'I stammer' on, to try and prevent the inevitable interruptions or confusion that people can respond with.

“Ihave noticed that ifmy children wear a maskandare stammering, it is very di6cult for the other person to see that they are trying to speak, and they then interrupt.” ~~|~~

Web editor Steven Halliday set about providing as much information and support on the website as possible. Including resilience tips for adults and children, legal information around Covid, mask wearing and job interviews.

He produced an online events calendar on the website to help people easily scan through all online events for those who stammer.

And like the rest of the world, we went on Zoom - with quiz nights, the hustings for Trustee election, workshops, discussions and events for International Stammering Awareness Day.

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MEMBERSHIP

We have maintained a sustained level of growth over the year, which jumped in May 2020 with the launch of webchat.

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Alongside a growing membership, we saw a year on year increase in engagement in Trustee Elections, and attendance at the AGM.

This level of enthusiastic support for STAMMA is reflected in our volunteering. Not simply in the huge numbers of hours volunteers give, but the sustained level of members signing up each month to get involved.

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Membership has continued to rise, month on month, year on year - and we've an ambitious target for 2021, 4,620 supporters

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We didn't start keeping records of volunteering until midway through 2019, but the numbers volunteering have gone from single digits to double digits each month, and the number of volunteer hours rose from an average of 76 hours per month in 2019 to 145 hours in 2020.

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THE QUIZ

"Ifound the quiz very enjoyable. It was really organised andconstructed well. Great mix of rounds, Ienjoyed how interactive it was. Makes a change from the usual list of questions. Can't wait for the next one Thank you" John A.

We held our first ever Zoom quiz night on 29th April. It was a blast. With the uncertainty raised the pandemic, it was lovely to see familiar faces and hear shouts of hello across the internet as we all started to get on top of Zoom, work out where to find the chat function and google docs.

The Walkers & Talkers have smashed every quiz night except one, where the Patrons, led by Ed Balls, walked it with the support of Kelly Brown, Janet Whitaker, Owen Sheers and Jon Smith.

The Quiz is now a firm favourite hosted by the superb Quiz Master Bex who sets utterly brilliant and fiendish rounds.

Taking part is easy, once you've signed up you can join an existing team or be allocated one on the night. After each round is announced and the questions asked, participants enter their Zoom team room and collaborate. Answers are all written down on a sheet for Bex to mark at the end.

The Incomparable Quiz Master 'Bex'

Quiz nights are advertised on the website and in mailings to members.

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YOUR VOICE There were 424,175 page views of the website over 2020, with nearly 10,000 video views, 200 downloads of writer 29% guidelines, and 104 new Your Voice website users articles over the year, telling the stories increase over 2019. and experiences of people who stammer. ST A MMEA sim boats sor — ;

vie ' ws over 2019.

"Ohmy god! The response. I’ve spent all morninggetting back to working professionals who stammer, mother’s of kids who stammer, teenagers whoget uncontrollable anxiety from stammering. Can’t believe the article has resonatedas m Lo uchas it has ..."

James Hayden

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ELECTIONS & THE AGM

Joanna Gaukroger

Enjoyed our AGM and ability to ask questions. Graphics were informative and easy to follow. Thank you to all concerned for making it happen and taking part. Looking forward to our new campaign. Looks like it will be another belter.

Max Gattie

YEAR 2017	ONLINE VOTES 14%	POSTAL VOTES 21%	ALL VOTES 15%
2018	17%	15%	17%
2019	21%	43%	21%
2020	23%	39%	23%

Sibon Phiri

Each year two Trustees are elected to the Board to serve a three year term. This year we held hustings online via Zoom, beautifully handled by Trustee and Vice Chair in 2020, Betony Kelly.

Members elected [oT Joanna Gaukroger and Max Gattie to the Board. As we had another vacancy with Abed Ahmed stepping down over the summer, we asked Sibon Phiri - with the third most votes - to fill Abed's seat. This post will be for one year only. A list of all the candidates who stood is on the right.

People may nominate themselves and invitations for nominees are sent out around June every year. Voting is online unless members ask otherwise, and the election results are announced at the AGM in the autumn. All members are eligible to vote and to attend the AGM. To be a member you need to be aged 16+ and provide a UK address.

Like the hustings, the [oT Annual General Meeting took place on Zoom - one of our biggest AGMs! The annual accounts were posted, the next campaign presented and questions were taken by sta5 and Trustees.

Paul Fix

Abi Rice

Andrew Seow

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4. OPERATIONS

MICROSOFT TEAMS

We've made the move to Teams so we can work seamlessly with volunteers, local groups and networks. Watch this space.

GOVERNANCE

The Board continued to meet, remotely, with extra sessions first to review the impact of the pandemic, and later to review Owen Simon's legacy.

HOME-WORKING

The move across to the cloud and a virtual call centre meant that all the sta5 and volunteers have been able to work remotely.

DATA

Information about sales, members, donations, volunteering etc, is automated so we can track impact and activity and work smarter.

STAFF

This year Kate Dickson, Communications Director, left and Kirsten Howells arrived as Programme Lead.

PERFORMANCE

We collect monthly Key Performance Indicators for review and scrutiny at quarterly Trustee Meetings.

22

THE OFFICE

'Turbulent' sums up the year in the o6ce. We'd just fixed it so we could have Zoom meetings with Kirsten in the o6ce, which was looking lovely. But while the year started with news of the Lottery grant, we were still facing the need to slim down. With great regret Kate Dickson was made redundant in the spring, and with the uncertainty of Covid, two sta5 went on furlough.

We tried di5erent ways of keeping in contact via Zoom, and finally settled down to a daily noon catch up with all the sta5. This has worked out well, and as a result the sta5 feel more informed and connected than before.

When we can, we want to be able to physically work together, but with some element of working from home.

Salesforce has been a boon, allowing us all to see member activity and contacts remotely. In 2019 as part of the GDPR process we took o5 anyone who didn't opt in, which led to a drop in membership. Lots of members also have two email addresses. So we've gone back and revised figures downwards. But still, we can see membership increasing . There are some members who didn't re-subscribe in 2019 but who are still donating. If you are out there, let us know :-).

We picked up THREE Third Sector Excellence Awards; Volunteer of the Year, (the awesome John Russell), Chair of the Year (Tim Fell) and Rebrand of the Year for STAMMA. Thank you BBH and Zag.

Over the year we trialled out Teams and decided to move our operations over to the Microsoft 365 environment, with the free licences available to charities. We're still settling into this.

Volunteering rocketed as webchat was added so we needed to increase capacity. We didn't start keeping records of volunteering until midway through 2019, but the numbers volunteering have gone from single digits to double digits each month, and the number of volunteer hours rose from an average of 76 hours per month in 2019 to 145 hours per month in 2020.

It seemed unlikely that the remainder of Owen Simon's legacy would come through, but suddenly it did over the summer. The Finance Committee spent a series of meetings reviewing our reserves policy and developing an investment policy for agreement by the Board.

----- Start of picture text -----
2,500
2,000
1,500
1,000
500
2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020
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23

FUNDRAISING & DONATIONS

The membership fee was abolished in 2017 in favour of encouraging members to fundraise and donate when they can. So, we hope that members, when thinking of running an event for charity, think of us.

Without your support we wouldn't be able to provide the helpline and webchat service, the website, the materials and the campaigns. So a huge thank you for your support.

Lockdown all but put the brakes on fundraising. But it didn't stop everyone.

Philip Warren raised £1,123 as part of the virtual Virgin Money London Marathon, running 26 miles. He writes "In October, I've been given a place in 2021 London Marathon and am honored to be Po fundraising for STAMMA"

Julie Hume in STAMMA vest, above, and left with Emily.

When the Great Manchester Run was cancelled, J JulieHume ulie Hume not only ran the 10k , but more than doubled her fundraising target.

The Great Birmingham Run (10k) raised £2,064 and was run in their own time by Abed Ahmed, Gillian Rudd, Kate Wright, Rebekah Foulkes and Robert James.

Over in Northern Ireland Peter Bradley, and friends did a 10K a day challenge, raising over £4K.

Tim Fell took spent over 26 hours ringing and talking to members.

Antoinette Okonkwo walked 26 miles over ten days. She wrote "Ihave been a stammerer for about 13 years andhave su5eredfrom anxiety anddepression. I never really sought help, but just recently I took the first step and signed up to speech therapy. Ilove that Iam fundraising for STAMMA to support other stammerers"

John Russell walked round his garden for 26 minutes, followed by 26 press ups, every day for a week.

Callum Schofield streamed a special edition of his podcast for 2.6 hours.

Jack Dempsey played 26 minutes of guitar and 26 minutes of bass.

Kirstie Breen and Peter Bradley

24

BRIAN DODSWORTH

It all began with one of those small personal adverts in The Times: 'Association for Stammerers AGM to be held in Blackfriars Church Hall on June 14th 1986'. There I met Graham Parkhouse, who was on steward duty. We chatted and I agreed to go along to a meeting in the o6ce at Farringdon. In next to no time, I had agreed to become Treasurer and so became involved in the Association's development.

He wrote, above, how he first came to be involved with the Association for Stammerers, continuing:-

“We decided to have our own o6ce andcame to Blackfriars Road. That lasteda few years untilRon TurrellandI interviewedandemployedour first Director, Peter Cartwright. From then onwards there was agreat surge in activity and we neededlarger premises. Peter foundSt. Margaret's House and, thanks to his professionalexpertise, the AFSgraduated to the BritishStammering Association (BSA) andbecame the highly professionalorganisation that it is today.

DavidPreece andIbecame Joint Chairmen and, later, I tookit on by myself, a position Ioccupiedfor 8 ½ years. I am very proud to have been associated withAFS/BSAfor all those years andexpect it willgo on to evengreater achievements."

Former Chair and Trustee Rachel Everard, wrote about how instrumental Brian was in her involvement with the charity in the 80s: "He was a pleasure to work with — unfailingly kindandgenerous, astute and perceptive anda lot offun… Brian dida huge amount for the BSAandone ofhis proudest moments was meeting Prince Charles. Iaskedif he wouldhelp me make a short film about people living with di5erent types ofcommunication disability. Hegave up many, many hours to do this and the resulting film became key to training deliveredat City Lit, to help organisations become aware of what they coulddo to support people withcommunication di6culties."

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Brian at 10 DoSawrningah BSrtroweent chatting to
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25

GRANTS

Anson Charitable Trust Baron Daven ort's Chari p ty David Brooke Charity

Eve & Philip Morrison Family Trust Frank Lichfield General Charitable Trust H A Hollida Charitable Settlement y

Inde endent Grants p Age James T Howat charitable Trust Lawson Charitable Trust Lee Smith Foundation M V Hillhouse

National Lotte Communi Fund ry ty Pears Foundation

S dne Ph llis Goldber Memorial Charitable Trust y y & y g Sylvia & Colin Shepherd Charitable Trust Ta Charitable Trust y Anmco Charitable Trust Februa Foundation ry Ho ital Saturda Fund Trust sp y Hudson Charitable Trust Michael & Anna Wix Charitable Trust Paul Bassham Charitable Trust Ten Percent Foundation Underwood Trust

26

PEOPLE

• *Appointed to fill gaps left by Trustees stepping down

Registered O6ce Bankers

15 Old Ford Road, London E2 9PJ

HSBC, 465 Bethnal Green Rd, London E2 9QW

CAF Bank Ltd, King's Hill, West Malling, Kent ME19 4TA Royceycece Peeling Greenreeneen

Independent Auditor Royceycece Peeling Greenreeneen Constitution Limited Company registered in England, Number 04297778 Registered Charity Nos 1089967/SC038866 Website stamma.oramma.or.ororrg. For theFor ther thehe . For theFor ther thehe media room roomoom click hereree

stamma.oramma.or.ororrg. For theFor ther thehe media room roomoom click hereree

27

TRUSTEE REPORT

The Board of Trustees is led by Tim Fell, who will finish his final term in Autumn 2021. Voting in the election for the Board was online. We had 6 nominees, and 23% of members voted, up from 21% in 2019. Joanna Gaukroger and Max Gattie were voted in. Mandy Taylor and Rob Grieve stepped down after their three years. James Smith stepped down as Treasurer in January 2020 and Gary Barth was appointed in his place.

With the vacancies left by Abed Ahmed in 2020, Sibon Phiri, third in the Ballot, was invited onto the Board for the remainder of Abed’s term, finishing Autumn 2021.

TIM FELL

2020 CHAIR OF THE YEAR

The Trustees meet quarterly, with additional meetings as required. They use videoconferencing, email and Microsoft Teams for discussion and decision making. The Finance sub committee, led by the Treasurer, is tasked with oversight of STAMMA’s finances. The Committee reviews quarterly management accounts and reports to the Board. Operational management of STAMMA is delegated to the Chief Executive.

We usually have a biennial conference, organised by members, which was due to take place in She6eld in August 2020, StammaFest. This was postponed under the

pandemic. ass We hope to run the conference in

Li PO verpool on 24-28 August 2022 in

p ~~P~~ artnership with the In ~~o~~ ternational Stuttering

A Ld ssociation.

The AGM took place on Zoom during lockdown, with more members than ever registering to attend, over 100. Membe [| rs r LO eceived a presentation on the impact and t Lo he outcomes of the STAMMA campaign, followed by a presentation from Gary on the Charity’s finances.

The meeting voted to support the amendments to the Charity’s Articles. These amendments mean that our governing articles now sit in just one document; are written in plain English with items grouped together; future proof the Charity, allowing voting by proxy and electronically; and add Charity Law Association standard legal provisions which were missing from our previous Articles. The AGM then received a presentation on the imminent ‘Find The Right Words’ campaign.

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OUR OBJECTS

(a) the relief and support of all whose lives are a5ected by stammering; and

(b) to advance the education and training of the public in all matters relating to stammering.

Our principal activities are the provision of information and support to those who stammer and the support of our members, our stammering community. In 2019 we’d focussed on building up our infrastructure. We’d refurbished the o6ce, moved to the Cloud, launched the new website, brought in new sta5 and relaunched the helpline on a new virtual platform.

2020 began with a three-year grant agreed by the National Lottery Community fund to support the expansion of operations and two new posts. This will be matched from our reserves. The plan for 2020 was to build on this and work on fundraising. We bought places in 10K runs in London, Birmingham and Manchester and invested in fluorescent green running vests. Covid then hit, which required a rapid re-assessment of what we would be able to achieve.

The budget was revised and cost cutting measures were put in place with rent deferrals for the o6ce, and the furlough of two sta5 members. We froze the new posts.

In Summer 2020, the remainder of Owen Simon’s legacy came through, £790K. This was invested into several accounts on the Flagstone platform. Sta5 came o5 furlough after 3 months. After we’d got through a blizzard of activity created by the International Stammering Awareness Day campaign – and the AGM – we re-started the recruitment of the new posts.

Meantime, membership has grown, operations have expanded and volunteering and engagement have increased. There is no intention to change our strategic goals but clearly how we implement these is under review .

The e5ect of the pandemic and the uncertain economic environment is likely to have a negative e5ect on future projected income, so we have prudently revised our income projections for 2021/22 downwards. However, demand for our services will continue.

RESERVES POLICY

In the UK between 1-3% of adults stammer (upwards of 550K people) and around one million children will stammer at some point.

Stigma and discrimination are widespread and people who need help struggle to get the therapy and support they need’. This is a national issue that needs a national response. STAMMA is the preeminent national organisation representing those who stammer, although not yet big or influential enough to push for the change that’s needed.

In 2019, STAMMA set out a five-year plan to expand our activities and operate at a higher level to reach and represent more people, and to have a louder, more influential voice.

This means investing in our infrastructure and capacity so that we can build our membership base and develop a culture where our members support and fundraise for STAMMA.

While the pandemic has impacted our fundraising ability, our ambition remains. In 2018, we had 1,000 members and supporters. We have just passed 4,000 and aim for 10,000 by 2026.

29

We have a general reserves policy of 12 months operating costs for the foreseeable future. As the situation with the pandemic stabilises, we may reduce general reserves to 6 months of expected operating costs.

We want to do more than just survive as a small ‘niche’ charity; we want to build our support and influence to change the daily lives of more people who stammer. To do that, and thanks to two generous legacies, we have £680,000 set aside in two designated funds.

A £600,000 Capacity Building fund from which we will drawdown annual funds to support our operations, while we build our membership and increase public fundraising.

An £80,000 Young People fund, in memory of Owen Simon, from which we will distribute £5,000 each year for the next 16 years on projects dedicated to young people who stammer.

Designated funds can be created with the approval of the Board. The Board can cancel the fund at any time or change the restrictions for the fund with full Board approval. The Board can also dissolve the fund.

INVESTMENT MANAGEMENT

The Finance sub committee’s investment approach is set out below. The Committee will continue to review this in the light of changing circumstances.

1 We have chosen to spread our investment across a range of accounts, to try to ensure that no more than £85K sits in any one account, and all are covered by the Financial Services Compensation Scheme.

We have opened a range of accounts from shorter-term 30-day accounts to accounts running from one to five years, with the majority maturing in three years, ensuring that, should we need lump sums of cash, they will be available at staged intervals.

We have chosen a platform provided by the Charities Aid Foundation. The facility provides access to 20 banks and building societies, and 80 accounts. This provides us with a single digital point of entry, allows us to have direct sight of our investment and keeps our costs to a minimum.

1. Given the uncertain economic environment we believe that now is not the time to invest in the money market. We cannot expect, in the current climate, to see much return on this sum, and there is the potential to lose large amounts of money in the short term.

2. We have staggered our investment over the next five years, so that should we decide to invest elsewhere, we have the liquidity to do so. We aimed for a balance of higher/long term investment with shorter term investments releasing funds over the next 3 years.

3. We have not ruled out investing into the charity's own infrastructure and our membership.

Long term our most consistent channel of income will be our members, whether

through occasional or regular donations, fundraising or legacy income. Wisely spent, investing to increase membership levels and creating an engaged membership willing to fundraise, may outperform even high levels of interest rates.

30

The Trustees are responsible for preparing the Trustees’ annual report including the strategic report and the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice). Company law requires the Trustees to prepare financial statements for each financial year which give a true and fair view of the state of a5airs of the charitable company and the group and of the incoming resources and application of resources, including the income and expenditure, of the charitable company or group for that period.

In preparing these financial statements, the Trustees are required to:

• select suitable accounting policies and then apply them consistently

• observe the methods and principles in the Charities SORP

• make judgements and estimates that are reasonable and prudent

• state whether applicable UK Accounting Standards and statements of recommended practice have been followed, subject to any material departures disclosed and explained in the financial statements

prepare the financial statements on the going concern basis unless it is inappropriate to presume that the charity will continue in operation. The Trustees are responsible for keeping proper accounting records that disclose with reasonable accuracy at any time the financial position of the charitable company and enable them to ensure that the financial statements comply with the Companies Act (2006). They are also responsible for safeguarding the assets of the charitable company and group and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

In so far as the Trustees are aware:

there is no relevant audit information of which the charitable company’s auditors are unaware the Trustees have taken all steps that they ought to have taken to make themselves aware of any relevant audit information and to establish that the auditors are aware of that information.

The Trustees are responsible for the maintenance and integrity of the corporate and financial information included on the charitable company’s website. Members of STAMMA guarantee to contribute an amount not exceeding £1 each to the assets of the charity in the event of winding up. The Trustees are members of the charity, but this entitles them only to voting rights. The Trustees have no beneficial interest in the charity.

Royce Peeling Green were re-appointed as the charitable company’s auditors during the year and have expressed their willingness to continue in that capacity. The Trustees’ annual report, which includes the strategic report, has been approved by the Trustees on 24th Sept and signed on their behalf by

Tim Fell, Chair

31

INDEPENDENT AUDITOR'S REPORT

To the Trustees of STAMMA, the British Stammering Association

We have audited the financial statements of STAMMA, the British Stammering Association (the ‘charity’) for the year ended 31 December 2020 which comprise the statement of financial activities, the balance sheet, the statement of cash flows and the notes to the financial statements, including significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including FRS 102 The Financial Reporting Standard applicable in the UK and Republic of Ireland (United Kingdom Generally Accepted Accounting Practice).

In our opinion, the financial statements:

give a true and fair view of the state of the charitable company's a5airs as at 31 December 2020 and of its incoming resources and application of resources, for the year then ended;

have been properly prepared in accordance with United Kingdom Generally Accepted Accounting Practice; and

have been prepared in accordance with the requirements of the Companies Act 2006, the Charities Act 2011, the Charities and Trustee Investment (Scotland) Act 2005 and regulation 8 of the Charities Accounts (Scotland) 2006 (as amended).

We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under those standards are further described in the Auditor's responsibilities for the audit of the financial statements section of our report. We are independent of the charity in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, including the FRC’s Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is su6cient and appropriate to provide a basis for our opinion.

In auditing the financial statements, we have concluded that the trustees use of the going concern basis of accounting in the preparation of the financial statements is appropriate.

Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the charity’s ability to continue as a going concern for a period of at least twelve months from when the financial statements are authorised for issue.

Our responsibilities and the responsibilities of the trustees with respect to going concern are described in the relevant sections of this report.

The other information comprises the information included in the annual report other than the financial statements and our auditor's report thereon. The trustees are responsible for the other information contained within the annual report. Our opinion on the financial statements does not cover the other information and we do not express any form of assurance conclusion thereon.

32

INDEPENDENT AUDITOR'S REPORT

Continued:-

Our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the course of the audit, or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether this gives rise to a material misstatement in the financial statements themselves. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact.

We have nothing to report in this regard.

In the light of the knowledge and understanding of the company and its environment obtained in the course of the audit we have not identified material misstatements in the Trustees’ Report.

We have nothing to report in respect of the following matters where the Companies Act 2006, the Charities Act 2011 and the Charities Accounts (Scotland) Regulations 2006 (as amended) require us to report to you if, in our opinion:

the information given in the financial statements is inconsistent in any material respect with the trustees report; or

• su6cient accounting records have not been kept; or

• the financial statements are not in agreement with the accounting records; or

• we have not received all the information and explanations we require for our audit.

As explained more fully in the statement of trustees responsibilities set out on page 37, the trustees, who are also the directors of the charity for the purpose of company law, are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as the trustees determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error.

In preparing the financial statements, the trustees are responsible for assessing the charity’s ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the trustees either intend to liquidate the charitable company or to cease operations, or have no realistic alternative but to do so.

We have been appointed as auditor under section 144 of the Charities Act 2011 and report in accordance with the Act and relevant regulations made or having e5ect thereunder.

Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is a high level of assurance but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of the financial statements.

33

INDEPENDENT AUDITOR'S REPORT

Continued:-

• Irregularities, including fraud, are instances of non compliance with laws and regulations. We design procedures in line with our responsibilities, outlined above, to detect material misstatements in respect of irregularities, including fraud. Based on our understanding of the charity, we identified that the principal risks of non-compliance with laws and regulations related to the Charities Act 2011, the Charities Statement of Recommended Practice, - pensions legislation, employment regulation and health and safety regulation, anti bribery, - corruption and fraud, money laundering, non compliance with implementation of government support schemes relating to COVID-19, and we considered the extent to which non-compliance might have a material e5ect on the financial statements. We also considered those laws and regulations that have a direct impact on the preparation of the financial statements, such as the Companies Act 2006.

We evaluated the trustees’ and management’s incentives and opportunities for fraudulent manipulation of the financial statements (including the risk of override of controls) and determined that the principal risks were related to posting manual journal entries to manipulate financial performance, management bias through judgements and assumptions in significant accounting estimates, in particular in relation to use of restricted funds, and - significant one o5 or unusual transactions.

Our audit procedures were designed to respond to those identified risks, including noncompliance with laws and regulations (irregularities) and fraud that are material to the financial statements. Our audit procedures included but were not limited to:

• Discussing with the trustees and management their policies and procedures regarding compliance with laws and regulations;

• Communicating identified laws and regulations throughout our engagement team and remaining alert to any indications of non-compliance throughout our audit; and

• Considering the risk of acts by the charity which were contrary to applicable laws and regulations, including fraud.

Our audit procedures in relation to fraud included but were not limited to:

• Making enquiries of the trustees and management on whether they had knowledge of any actual, suspected or alleged fraud;

• Gaining an understanding of the internal controls established to mitigate risks related to fraud;

• Discussing amongst the engagement team the risks of fraud; and

• Addressing the risks of fraud through management override of controls by performing journal entry testing.

There are inherent limitations in the audit procedures described above and the primary responsibility for the prevention and detection of irregularities including fraud rests with - management. As with any audit, there remained a risk of non detection of irregularities, as these may involve collusion, forgery, intentional omissions, misrepresentations or the override of internal controls.

A further description of our responsibilities for the audit of the financial statements is located on the Financial Reporting Council’s website at

www.frc.org.uk/auditorsresponsibilities. This description forms part of our auditor’s report.

34

INDEPENDENT AUDITOR'S REPORT

Continued:-

This report is made solely to the charity’s trustees, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006, Charities Act 2011, Part 4 of the Charities (Accounts and Reports) Regulations 2008 and section 44 (1) (c) of the Charities and Trustee Investment (Scotland) Act 2005. Our audit work has been undertaken so that we might state to the charity's trustees those matters we are required to state to them in an auditors' report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the charity and the charity’s trustees as a body, for our audit work, for this report, or for the opinions we have formed.

Carolyn Dutton (Senior Statutory Auditor) Royce Peeling Green Limited

Cha Chartered rtered Acco Accountants untants

The Copper Room Deva City O6ce Park Trinity Way Manchester M3 7BG

Royce Peeling Green Limited is eligible for appointment as auditor of the charity by virtue of its eligibility for appointment as auditor of a company under of section 1212 of the Companies Act 2006.

35

STATEMENT OF FINANCIAL ACTIVITIES

Inco orat an Income & E enditure Account for the rp ing xp ear ended 31 December 2020 y

----- Start of picture text -----
Unrestricted Restricted Total Total
Notes
Funds Funds 2020 2019
£ £ £ £
Donations and legacies 2 914,705 133,170 1,047,875 217,267
Charitable activities 3 4,312 - 4,312 11,744
Other Income - furlough claims 8,380 - 8,380 -
Investments – bank interest -
4,495 4,495 1,486
receivable
Fundraising 22,810 - 22,810 22,945
Charitable activities:
Advice andSupport 76,933 - 76,933 87,470
Membership Support 64,948 - 64,948 60,702
Information & Support Service 31,869 102,350 134,219 167,300
4
735,332 30,820 766,152 (107,920)
Transfer of Funds - - - -
Total funds brought forward 232,493 - 232,493 340,413
----- End of picture text -----

All amounts relate to the continuing activities of the Association.

The notes on pages 39-45 form part of these financial statements.

36

BALANCE SHEET AS AT 31 DECEMBER 2020

|Fixed assets
Property, plantand equipment
Investmentsmaturing in morethan oneyear
Currentassets
Debtors
Stock
Cash atbank and in hand
Investmentsmaturingwithin oneyear
Total assets
Creditors:amountsfalling duewithin oneyear
Represented by
:
Unrestricted funds
Designated funds
Generalunrestricted funds
Totalunrestricted funds
Restricted funds
Total funds
Fixed assets
Current assets
Total assets
Represented by:
Total unrestricted funds
Total funds|Notes
10
9
7
8
9
11
18
12
12
Notes|2020
2019
£
£
336
-
170,000
-
170,336
-
15,173
11,061
1,675
-
501,039
237,250
333,000
-
850,887
248,311
1,021,223
248,311
(22,578)
(15,818)
998,645
232,493
680,000
-
287,825
232,943
967,825
232,943
30,820
-
998,645
232,493
2020
~~99864505~~
0¢°;°;&¢@
— ~~|~~| |---|---|---|

The company is entitled to the exemption from the audit requirement contained in section 477 of the Companies Act 2006, for the year ended 31 December 2020, although an audit has been carried out under section 144 of the Charities Act 2011

The directors acknowledge their responsibilities for ensuring that the charity keeps accounting records which comply with section 386 of the Act and for preparing financial statements which give a true and fair view of the state of a5airs of the company as at the end of the financial year and of its incoming resources and application of resources, including its income and expenditure, for the financial year in accordance with the requirements of sections 394 and 395 and which otherwise comply with the requirements of the Companies Act 2006 relating to financial statements, so far as applicable to the company.

The members have not required the company to obtain an audit of its financial statements under the requirements of the Companies Act 2006, for the year in question in accordance with section 476. These financial statements have been prepared in accordance with the provisions applicable to companies subject to the small companies regime.

Tim Fell, Chair Com Tim Fell, pany Number: 04297778

The notes on pages 39-45 form part of these financial statements.

37

STATEMENT OF CASH FLOWS

For the ear ended 31 December 2020 y

----- Start of picture text -----
Net cash provided by / (used in) operating activities 16 767,233 (115,599)
Purchase of investments (502,276) -
Purchase of property, plant and equipment (444) -
-
Management fees (724)
Net cash used in investing activities (503,444) -
Ca
Net cash used in financing activities - -
263,789 (115,599)
Cash and cash equivalents at the beginning of the year 237,250 352,849
Cash in hand 224,763 237,250
Notice deposits (less than 3 months) 276,276 -
----- End of picture text -----

The notes on pages 39-45 form part of these financial statements.

38

fo ear ended 31 December 2020 r y

The principal accounting policies adopted, judgements and key sources of estimation uncertainty in the preparation of the financial statements are as follows:

(a) Basis of preparation and assessment of going concern

The financial statements have been prepared in accordance with Accounting

and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) (e5ective 1 January 2015) - (Charities SORP FRS 102)), the Financial Reporting Standard.

The British Stammering Association meets the definition of a public benefit entity under FRS 102. Assets and liabilities are initially recognised at their historical cost or transaction value unless otherwise stated in the relevant accounting policy note(s).

The cash flow forecasts prepared by senior management show that the charity will have positive cash flows for at least 12 months from The Trustees therefore consider that the company has su6cient funds to meet its obligations as it falls due and deems it appropriate that the financial statements are produced on a going concern basis.

(b) Status

The Association is an incorporated charity and during the year of these accounts the trustees have limited liability. There were 2,301 members at 31 December 2020. We've revised figures for 2018 to 2361, and for 2019 to 1608 (the drop followed the GDPR process. The liability of each member liability is £1 on winding up.

(c) Fund accounting

General funds are unrestricted funds which are available for use at the discretion of the trustees in furtherance of the general objects of the charity and which have not been designated for other purposes.

Restricted funds are funds which are to be used in accordance with specific restrictions imposed by donors or which have been raised by the charity for particular purposes. The aim and use of each restricted fund is set out in the notes to the financial statements.

Bank interest is in proportion to the balances of

included in the Statement of Financial Activities (SOFA) when the charity is legally entitled to the income and the amount can be quantified with reasonable accuracy. Subscriptions are included in full in the year they relate. Grants are included in the year they are receivable or, if specified by the donor, in the year to which they are intended to apply. Income from legacies is taken into the statement of financial activities when received or when receipt is probable and the value can be measured with su6cient reliability.

All expenditure is accounted for on an accruals basis and includes VAT as the Association is not registered for VAT. Expenditure has been classified under headings that aggregate all costs related to the category. Where costs cannot be directly attributed to a particular heading they have been allocated to activities on a basis consistent with the use of resources. Support costs and overhead expenses are allocated to expenditure headings on the basis of sta5 time.

39

Support costs and overhead expenses are allocated to expenditure headings on the basis of sta5 time.

Governance costs comprise costs of statutory compliance and include the independent examiner’s fee and costs of trustees meetings. Also included is an allocation of sta5 time and overheads where attributable to strategic matters.

Due to the low level of expenditure on assets, all such expenditure is written o5 as it is incurred.

(f) Pensions

The Association has agreed to match employees’ pension contributions to personal pension schemes up to 8% of the gross salary. In addition, the Association has nominated Marks and Spencer Life Assurance Ltd. as its nominated stakeholder pension provider and has notified all sta5 of this appointment. Pension contributions are charged to the Statement of Financial Activities in the period in which they are due.

• (g) Property, plant and equipment

Property, plant and equipment is recorded at cost. Depreciation is provided for by the

straight-line basis over the estimated useful lives of the related assets. The expected useful lives are as follows:

O6ce equipment 4 years.

• (h) Operating leases

Rental charges in respect of operating leases are charged to the Statement of Financial Activities on a straight line basis over the period of the lease.

(i) Financial instruments

The Association only has financial assets and liabilities of a kind that qualify as basic financial instruments. Basic financial instruments are initially recognised at transaction value and subsequently measured at their settlement value.

(j) Statement of cash flows

The charity has taken the available exemption under the Charities SORP (FRS 102) Update Bulletin 1, as a smaller charity, to not prepare a Statement of Cash Flows.

• Donations & Legacies

----- Start of picture text -----
Unrestricted Restricted Total
funds funds 2019
£ £ £
Grants 35,500 133,170 87,600
-
Donations 48,270 66,107
-
Legacy 830,935 63,560
914,705 133,170 217,267
----- End of picture text -----

In the previous year, £52,100 of donation and legacy income related to restricted funds and £165,167 related to unrestricted funds.

40

----- Start of picture text -----
£ £ £ £
Conference and open days 200 - 200 2,325
-
Sales and fees 1,235 1,235 2,889
-
Gift Aid 2,877 2,877 6,530
----- End of picture text -----

In the previous year, £2,325 of income from charitable activities related to restricted funds and £9,419 related to unrestricted funds.

----- Start of picture text -----
£ £ £ £ £ £
-
Fundraising 18,998 647 2,578 587 22,810 22,945
Charitable
activities:
Advice & Support 55,878 - 13,701 5,630 1,724 76,933 87,470
Membership -
49,615 2,024 10,189 3,120 64,948 60,702
Support
Information &
-
112,030 14,224 6,098 1,867 134,219 167,300
Support Service
-
236,521 30,596 24,495 7,298 298,910 338,417
----- End of picture text -----

In the previous year, £54,425 was incurred in connection with restricted funds and £283,992 in connection with unrestricted funds.

----- Start of picture text -----
£ £
Salaries 208,652 200,890
Social security costs 15,317 15,487
Pension costs 12,552 10,447
236,521 226,824
----- End of picture text -----

Charities SORP (FRS102) regulation 9.30 requires all charities to disclose those sta5 who earn total employee benefits (excluding pension contributions) in excess of £60,000. This disclosure is not representative of the actual salary levels employed by the Association.

41

One employee received emoluments amounting to more than £60,000 (2019: £0). £60,000 - £70,000 - 1 employee.. There were 9 members of sta5 (full-time equivalent 5.26), (2019: 7 members of sta5, full-time equivalent 3).

The key management personnel of the Association comprise the Trustees and the Chief Executive O6cer. The trustees neither received nor waived any emoluments during the year (2019: nil). Travelling expenses, including payments made directly to third parties, were £127 for 3 trustees (2019: £351 for 4 trustees). The remuneration of the Chief Executive O6cer has been disclosed in the above paragraph.

A total of 53 volunteers (2019: 16) worked with the Association during 2020, comprising a total of 1,737 volunteer hours (2019:566)

----- Start of picture text -----
£ £
This is stated after charging/(crediting):
-
Depreciation 108
Independent auditor’s / examiner’s fees 6,160 2,000
Rentals payable under operating leases:
- land and buildings 8,942 9,396
- o6ce equipment 6,526 7,419
Other debtors 1,466 3,273
Prepayments and accrued income 13,707 7,788
15,173 11,061
Branded running vests 1,675
Term deposits maturing within one year 333,000 -
Term deposits maturing in more than one year 170,000 -
-
503,000
2020 2020 2019 2019
O6ce O6ce
Total Total
Equip't Equip't
£ £ £ £
Cost
- - - -
At beginning of the year
- -
Additions 444 444
At end of the year 444 444
Depreciation
- - - -
At beginning of the year
Depreciation charge (108) (108) - -
- - - -
At the beginning of the year
- -
At end of the year (108) (108)
----- End of picture text -----

42

----- Start of picture text -----
Trade creditors 4,981 5,175
Other taxation and social security 5,102 4,429
Amounts owed in respect of employee’s pension 1,582 1,206
Other creditors 45 258
Accruals and deferred income 10,868 4,750
15,818
12.
£ £ £ £ £ £ £
Restricted
- - - -
30,820 30,820
funds total
Unrestricted
503,000 336 15,173 1,675 470,219 (22,578) 967,825
funds total
----- End of picture text -----

----- Start of picture text -----
At 31 December 2020, the charity had total commitments
£ £
under non-cancellable operating leases as follows:
Amounts due:
Within one year 7,633 11,397
-
Between one and five years 4,381
7,633 15,778
The charity operates a defined contribution pension scheme whose assets are
held separately from those of the charity in an independently administered fund.
The pension cost charge represents contributions payable by the charity and
amounted to £12,404 (2019: £10,447). Contributions totalling £1,582 (2019:
£1,206) were payable to the fund at the balance sheet date and are included
within creditors.
During the year the Charity received donations from the Trustees and connected
parties amounting to £996. 2019
£
(107,920)
Adjustments for:
-
Depreciation
Increase in debtors (3,986)
Increase in stock -
Increase / (decrease) in creditors (3,693)
----- End of picture text -----

43

----- Start of picture text -----
NOTES
----- End of picture text -----

----- Start of picture text -----
30,820
31 Dec 2020
-
Transfers Between Funds
Resources Expended (102,350)
£ - - 5,000 - - - - - - - - - - -
£ 3,820 - - - - - - - - - - - - -
£ - - - - 3,000 - - - - - - - - -
£ - 15,000 - - - - - - - - - - - -
£ 85,000 - - - - - - - - - - - - -
£ - - - 3,000 - - - - - - - - - -
£ - - - - - - - - - - - - - 750
£ - - - - - - - - - 1,250 - - 1,000 500
£ - - - - - - 2,500 - - - - - - 850
£ - - - - - 3,000 - 2,000 2,000 - 1,000 1,000 - 2,500
£ - - - - - - - - - - - -
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tr:o Loionalttry e ionndaFotrs u Ageendent p ChaookeBidr & MoPhilip FoFebry aru Chaableitron Chaableitron SaaliHotsp fieldLich Tableirusttr Chaableitr ChaAnmco hamBalPassu Gtsanrr
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----- End of picture text -----

44

• Helpline services support within the regions: Frank Lichfield General Charitable Trust provided £1,250 to cover support in Cambridgeshire and Essex; Paul Bassham Charitable Trust provided £1,000 to cover support in Norfolk; and MV Hillhouse provided £500 to cover the support we provided in Scotland.

• Age and Region Dependent: Baron Davenport’s Charity provided £750 for helpline services support children and young adults under the age of 25 in the City of Birmingham and West Midlands Counties

• Capacity Building: The National Lottery Community Fund grant of £85,000, to be matched by the charity, to support the expansion of membership and local groups and networks, with two new dedicated members of sta5.

• Older People: Independent Age Grant of £5,000 is for work with older people who stammer.

----- Start of picture text -----
Balance at Balance at 31
Incoming Resources
1 January Transfers December
Resources Expended
2020 2020
£ £ £ £ £
- - -
Young people 80,000 80,000
Capacity - - -
600,000 600,000
building
- - -
680,000 680,000
----- End of picture text -----

The transfers to designated funds relate to a commitment to spend at least £5,000 per year on activates aimed at and for young people, and to funds to be used for capacity building and infrastructure of the charity.

45

THIRD SECTOR EXCELLENCE AWARDS

Volunteer of the Year: John Russell Brand Development: STAMMA

Communications Campaign: Find the Right Words

STAMMA, the British Stammering Association 15 Old Ford Road, London E2 9PJ

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