Registered Charity No. 1089632
Annual Report and Accounts 2021 — 2022
0
## **Tilehouse Counselling, Registered Charity No: 1089632**
**Contact details** The Coach House Rear of 84 Tilehouse Street Hitchin Herts SG5 2DY
counselling@tilehouse.org www.tilehouse.org Tel: 01462 440244
## **Bankers**
CAFCASH Ltd. Kings Hill, West Malling Kent ME19 4TA
## **Management Committee**
Richard Hull BA Hons PGDip Christine Skeen (Treasurer) Dr Clare Grimshall Roisin Mooney Dr Leon Van Huyssteen Consultant Psychiatrist – resigned 01.03.2022 Peter Roberts
## **Independent Examiner – Martyn Smith** The Mobile Accountant
1
## **Annual Report: Overview from the Chair of Trustees**
Firstly, and most importantly, the trustees and I want to thank the hard work and invaluable contributions to the charity of the director of the service, Sue Barnes, and Kim Kirby, Maggie Kelly, Pamela Firth, and all our outstanding counsellors.
Given the extreme disruption and innumerable problems caused by COVID-19, things have continued to be hard but everyone rose to the challenge magnificently.
I was extremely proud that Tilehouse was able to continue offering its much-needed service (now more than ever!) throughout the pandemic. Thank you, everyone.
I was also extremely grateful to the efforts of the trustees this year, particularly Peter Roberts who has provided his vital expertise to the clinical governance committee. And as always, we continue to be eternally grateful for the input of our consultant fundraiser, Catherine Farrell.
I am delighted that the team was able to continue developing our new full fee-paying counselling service, which is essential, as long-term it will be required to further subsidise our charitable work.
The charity is also tremendously grateful for the support that we have received from funders, local businesses, patrons, benefactors, and anyone else who has been able to provide any kind of donation, large or small. We would not be able to offer our mental health services without you.
Richard Hull Chair of Trustees
2
## **TILEHOUSE COUNSELLING**
Tilehouse Counselling is a charity that provides professional, affordable counselling for adults and young people (aged 13 to 18) in Hitchin, North Hertfordshire and surrounding areas. All the counselling is provided by professionally trained counsellors with many years’ experience.
## **Where we are**
We are based in the centre of Hitchin within walking distance of the train station and bus stops. Our counselling rooms are pleasant, comfortable, and insulated from outside noise.
## **Seeking counselling**
Over the past year adults and young people come to counselling for many different reasons including:
- Depression and anxiety
- Abuse and neglect
- Rape and sexual assault
- Bullying
- Issues around special education needs
- Eating disorders
- Bereavement and loss
- Self-harming and suicidal thoughts
- Drug and alcohol issues
- HIV related issues
- Relationship difficulties within and outside the family
- Issues around sexuality and gender
Most people contact us initially by ‘phone, but we also get email enquiries and enquiries through a link from our website.
## **What we provide**
- Professional counselling with qualified, experienced, BACP accredited counsellors.
- Weekly counselling sessions, each of which is at the same time with the same counsellor
- Time to reflect and think about difficult emotions
- An opportunity to be listened to without being judged
- Time to work through problems and difficulties that are negatively impacting on life
- Counselling for anything from four weeks up to a year, depending on need.
- Counselling beyond a year when appropriate and necessary.
## **Confidentiality**
Counselling is confidential. The only circumstances in which a counsellor would speak with somebody else is if they have good reason to believe a client or person is at serious risk. This is to engage extra support for the person in counselling and is done with their full knowledge.
3
## **Who pays for the counselling?**
Counselling is free for young people (13 to 18) with no income and an affordable contribution to the cost of counselling is asked of our adult clients—this is agreed with the counsellor during the first session.
Tilehouse Counselling is a charity and the majority of our funding has to be raised. We do this by applying for grants and seeking the support of individuals and organisations.
## **How our clients hear about us**
Most adults and young people approaching Tilehouse Counselling have heard about us through their GP, health visitor, school, Community Mental Health Team, hospital or through word of mouth and our website. Others are signposted to us via Single Point of Access, Stevenage Wellbeing Team and CAMHS.
There is a noticeable increase in awareness of our service through the internet, and our website. In addition, many other local organisations in the voluntary sector pass on information about us and signpost adults and young people to our service.
## **Counselling contracts offered.**
We saw clients for an initial two to four session assessment period after which we offered up to a year of further counselling. However, in some circumstances counselling was extended beyond the maximum contract period when there was a need. Shorter term work (four or twelve session contracts) enabled clients to do a more focused piece of work, knowing they could return to the centre if they wished to in the future.
## **The issues our clients brought to the Centre**
Adults came to the Centre with a variety of issues, recurring themes being anxiety and depression, violence in relationships, and abuse/neglect in childhood and beyond. Young people had issues around drug and alcohol abuse, self-harm, poor school attendance, academic and exam pressure, bullying and isolation, gender identity, sexual risk taking and getting into trouble at school and/or with the Police. Typically, our clients reported low self- esteem and a lack of confidence, making it difficult to lead fulfilling lives or to function satisfactorily on a daily basis.
This year our clients are still experiencing additional difficulties as a direct result of the pandemic. Adults were presenting with extreme anxiety, stress, redundancies, financial difficulties and parenting issues. Young clients were reporting anxieties around home schooling, fears of school attendance, exam pressure, eating disorders and substance abuse.
4
## **Client contributions to the cost of our service**
Counselling for young people is free. For our charitable core counselling adult service, we ask our clients to make an affordable contribution towards their weekly counselling sessions between £20.00 and £55.00.
Fees are negotiated in the first counselling session and reviewed at the four session assessment. If a client’s circumstances change during the counselling then we do re-negotiate so that the client is able to continue with the work
5
## **Tilehouse Counselling**
## **Trustees’ Report for the year ended 31st March 2022**
## Review of the financial and salient features of the
accounts
The charity's overall financial position was satisfactory over the year. At 31st March 2022, it held a total unrestricted fund balance of £200,633 detailed in note 10 of the accounts.
The trustees confirm that there have been no material events affecting the charity's finances between the balance sheet date and the signing of these accounts, and that the charity's funds are adequate to meet ongoing obligations.
## Reserves
The trustees aim to hold unrestricted income funds in reserve to enable the organisation to continue operating when there are delays in grant aid decisions or payments. This is particularly important in relation to our commitment to counselling clients where it would be damaging and unethical to bring ongoing work to a premature conclusion. In the current funding climate, the Trustees attempt to hold in reserve 6 months operating funds, and will review these levels in the light of operating conditions.
## Intangible income and gifts in kind.
Tilehouse Counselling has received various donations from supporters this year, for which we thank them.
## **Trustees responsibilities**
The Charities Act 1993 and the Companies Act 2006 require the Trustees to prepare statements for each financial year, which give a true and fair view of of the state of affairs of the Charity at the end of the financial year-end of incoming resources and application of resources in the year. In preparing those financial statements, the trustees are required to;
- 1 select suitable accounting policys and apply them consistently, 2 make judgements and estimates that are reasonable and prudent, 3 state whether applicable accounting standards have been followed, subject to any material departures disclosed and explained in the financial accounts,
- 4 prepare the financial statements on the growing concern basis unless it is inappropriate to assume that the charity will continue on that basis
## **Independent Examiner**
Martyn Smith has expressed his willingness to act as the charity's independent examiner.
Approved by the Management Committee on 04th August 2022 and signed on their behalf by
Richard Hull Chair of the Management Committee
**Page 2**
## **TILEHOUSE COUNSELLING**
## **STATEMENT OF FINANCIAL ACTIVITIES**
(Incorporating an income and expenditure account)
## **FOR THE YEAR ENDED 31 MARCH 2022**
|||||**2022**|**_2021_**|
|---|---|---|---|---|---|
|||Restricted|Unrestricted|Total|_Total_|
|**Income and Expenditure**||||||
||Notes|£|£|£|£|
|**Income Resources**||||||
|Grants|2|203,013||203,013|_272,611_|
|Furlough Scheme||||-|_18,096_|
|Fundraising Other Sources|||12,508|12,508|_29,140_|
|Bank Interest|||2|2|_5_|
|Rent|||504|504|_36_|
|Service income - Donations|||73,860|73,860|_83,365_|
|Service income - Fees|||53,590|53,590|_14,315_|
|**Total Incoming Resources**||203,013|140,464|343,477|_417,568_|
|**Resources Expended**||||||
|**Direct Charitable Expenditure**||||||
|Counselling Project||287,535||287,535|_304,654_|
|||287,535|-|287,535|_304,654_|
|**Other Expenditure**||||||
|Fundraising & Publicity||33,803||33,803|_39,671_|
|Charity Management & Admin||66,609||66,609|_67,903_|
|**Total Resources Expended**|3|387,948|-|387,948|_412,228_|
|**Net Incoming/(Outgoing)**||||||
|**Resources for the Year**||(184,935)|140,464|(44,471)|5,339|
|**Transfers Between Funds**||184,935|(184,935)||_-_|
|**Net Movement of Funds**|||(44,471)|(44,471)|5,339|
|**Funds at 1 April 2021**||-|245,104|245,104||
|**Funds at 31 March 2022**||-|200,633|200,633||
**Page 3**
## **TILEHOUSE COUNSELLING**
## **BALANCE SHEET**
## **AS AT 31 MARCH 2022**
**----- Start of picture text -----**
2022 2021
Notes £ £ £
Tangible Fixed Assets 7 0 0
Current Assets
Debtors and Prepayments 8 435 3,108
Cash at Bank & in Hand 246,608 290,298
247,043 293,406
Current Liabilities
Creditors and Accruals 9 46,411 48,302
Current Assets Less Current Liabilities 200,633 245,104
Net Assets 200,633 245,104
Funds
Unrestricted Funds
General 10 200,633 245,104
200,633 245,104
Restricted Funds 11 0 0
Total Funds 12 200,633 245,104
**----- End of picture text -----**
## Audit exemption
For the year ended 31 March 2022, the company is entitled to an exemption from having its accounts audited in accordance with the Companies Act 2006, section 477, relating to small companies.
The director acknowledges her responsibilities for:
i) ensuring that the company keeps proper accounting records which comply with the requirements of the Companies Act 2006 with respect to the accounting records and the preparation of the accounts
ii) the members have not required the company to obtain an audit of its accounts for the year in question in accordance with section 476 of the Companies Act 2006
These accounts have been prepared in accordance with the provisions applicable to companies subject to the small company regime.
## **Christine Skeen Treasurer**
**Page 4**
## **TILEHOUSE COUNSELLING**
## **NOTES TO THE ACCOUNTS**
## **FOR THE YEAR ENDED 31 MARCH 2022**
## 1. Accounting Policies
- a) The accounts have been prepared in accordance with applicaple accounting standards and follow the recommendations in Statement of Recommended Practice (SORP): Accounting by charities.
- b) Voluntary income is received by way of donations and gifts and is included in full in the statement of Financial Activities when received.
- c) Revenue grants are credited to incoming resources on the earlier date of when they are received or when they are receivable, unless they relate to a specified future period,in which case they are deferred.
- d) Grants for the purchase of fixed assets are credited to restricted incoming resources when receivable. Depreciation on the fixed asset purchased with such grants is charged against the restricted fund
- e) Support costs of charitable activities comprise costs incurred directly in support of expenditure on the objects of the charity.
- f) Fundraising and publicity costs comprise the costs in inducing others to make voluntary contributions to the charity.
- g) Charity management and administration costs comprise compliance costs together with bank charges and legal costs.
- h) Restricted funds are to be used for specific purposes as laid down by the donor. Expenditure, which meets these criteria, is identified to the funder, together with a fair allocation of management and administration costs.
- i) Unrestricted funds are donations and other income received or generated for the objects of the charity without further specified purpose, and are available as general funds.
- j) Designated funds are unrestricted funds earmarked by the Management Committee for particular purposes.
- k) Staff costs are allocated to activities on the basis of staff time spent on these activities. Overhead expenses are allocated to activities on the basis of activity level and usage.
- l) Fixed assets are for use by the charity in fulfilling its main charitable objectives and are capitalised and depreciated. Depreciation is provided on all tangible fixed assets at rates calculated to write off the cost of each as restricted funds over its estimated useful life, which in most cases is set at five years.
- m) All leases of equipment are considered to be operating leases, and the rentals are charged against revenue when incurred. No assets are held under purchase agreements.
**Page 5**
## **2. Grants Receivable**
|**2. Grants Receivable**||
|---|---|
|All the grants listed are restricted income
Herts C C Community Wellbeing
National Lottery
Herts C C Community Foundation
Herts C C Locality Budget
Garfield Weston
Letchworth Heritage Foundation
Hitchin Youth Trust
Jarvis
Children in Need
Valiant Charitable Trust
Robert McAlpine
Mercers
Mrs Smith & Mount Trust
SB and LS Foundation
Amateurs Trust
**Total Grants**|**2022**
£
27,202
54,648
1,010
1,000
15,000
6,952
12,060
2,000
39,424
5,000
11,667
3,300
3,750
5,000
15,000|
||**203,013**|
## **TILEHOUSE COUNSELLING**
## **NOTES TO THE ACCOUNTS**
## **FOR THE YEAR ENDED 31 MARCH 2022**
## **5. Staff Costs and Numbers**
|**5. Staff Costs and Numbers**
Salaries
Social Security Costs (Employer's NI)
Total Emoluments paid to Staff
The average number of staff employed during the year was:
Director (full time)
Counsellors
Admin & finance co-ordinator (part time)
Cleaner (part time)
Counselling supervisor (part time)|**2022**
**_2021_**
£
_£_
272,108
_290,217_
16,079
_17,951_
288,187
_308,168_
**2022**
**_2021_**
1
_1_
13
_13_
1
_1_
1
_1_
1
_1_
17
_17_|
|---|---|
## **6. Trustees' Remuneration and Expenses**
The trustees received no remuneration
No amounts were spent on Trustee training . No expenses were reimbursed to Trustees.
## **7. Tangible Fixed Assets**
|**Cost**
As at 1 April 2021
Additions in year
Disposals in Year
As at 31 March 2022
**Depreciation**
As at 1 April 2021
Charge for year
Release on Disposals
As at 31 March 2022
**Net Book Value**
**At 31 March 2022**|Office
Equipment
£
17,137
0
-
17,137
17,137
0
-
17,137
0|_Total_
_£_
_17,137_
_0_
_-_
_17,137_
_17,137_
_0_
_-_
_17,137_
0|
|---|---|---|
**Page 7**
## **TILEHOUSE COUNSELLING**
## **NOTES TO THE ACCOUNTS**
## **FOR THE YEAR ENDED 31 MARCH 2022**
**----- Start of picture text -----**
8. Debtors and Prepayments 2022 2021
£ £
Accued income 435 3,108
Debtors and Prepayments
435 3,108
9. Creditors and Accurals: Amounts Falling Due Within One Year 2022 2021
£ £
Deferred income 40,014 38,934
Creditors and Accruals 6,397 9,368
46,411 48,302
At Transfers to At
31 March Incoming Resources Restricted 31 March
10. Unrestricted Funds 2021 Resources Expended Funds 2022
£ £ £ £ £
General Funds 245,104 140,464 (184,935) 200,633
Total Unrestricted Funds 245,104 140,464 - (184,935) 200,633
Transfers
At from At
31 March Incoming Resources Unrestricted 31 March
11. Restricted Funds 2021 Resources Expended Funds 2022
£ £ £ £ £
Grants Received 0 203,013 387,948 184,935 -
Total Restricted Funds - 203,013 387,948 184,935 -
**----- End of picture text -----**
**Page 8**
ort
of Tlhho
th• Inde
nd•nt
¥e Counsellln
mln•r to the Truste•s
xamined the aecwTrts the ststement
pages
lo
h been prepared t41 lh• basts of th•
cwnling polL*$ selojl page
Ilve
examln•r
of *ctyJnts.. thty t91•r fvl the wjrt requTh J¢r
43121 d0•5 not appty I havo been
seC1h 43 olthe Chan1 Act 1993 and reF#Xt In ¥danc•
Ih thè regulaboTr rne sXth 44 ofthal Act 11 VJ my
nsibilty to examire the a¢crMJnt5 Fwfryrmg an
8J( Io to Trujteu.
sl¥ of the Examln•rfs stat•m¢nt
This rert Is In respect ol an exaMNIn eArt Lffthr
Sect1 43 of the Chantss Aci 1993 and In %cordarK• wth
(t¥eclKms gNen by the under S•cbon
4317llbl. An examiThalhM Includes a revth olih• tteount
rectytjs kept ty the chartyTwslees of the
counts wwnled vmh I4 rectyls. It atso irthjts a revv
ol the aeeounls and makir¥J ewuns a are rwswi
Examln•r• $t4tern•n
Based on my examinatr*Jn. Tr) m•ltsrhg1 ry attM¢
have fiot teen kept wth 41 oflthe Chanbe5*
1993, or that th• OUnts pwenled do not those rec16
or compty wlh th• xtounbng wuirements of the Chanbes kt 1993
No mattw ha$ comè to my atten my •x*ninatyon
to in rny opnbw. attenkn stthAd be th•*n a WOF
undeTStanding of the atnIs.
In the ofthe xc4Jnts th? finanr#d y*r
quesbon are In 4reemwtwith rd5 kept by thè comp•
under Seclbjn 221. aTrJ regard io, aTrJ w the basts of. the
ihe infom7atK contained In those r$, tho¥e (nts ha¥e
t*n dr&vn up in a rrwinw ¢on$iNtenlwth the of Ihts N£t
1Fecrfd in sut•eciw161, so l¥as aWK*le tothe compwy.
In the qjinth of the repybry xcountanL havry regard onty to. and on Ihe
basis ol, the inforniatth conlained in the acctyjnts.ng kept by
¢panY undef Str)n 249A(S lor the financiaT yeaf in que51KJn, 3ThJ dhl not
wthin sec 249BI11 lal to IQ atany knt•thin .
MartynASmthAFA