Registered Charity No. 1089632 Annual Report and Accounts 2020 — 2021 0 ## **Tilehouse Counselling, Registered Charity No: 1089632** **Contact details** The Coach House Rear of 84 Tilehouse Street Hitchin Herts SG5 2DY counselling@tilehouse.org www.tilehouse.org Tel: 01462 440244 ## **Bankers** CAFCASH Ltd. Kings Hill, West Malling Kent ME19 4TA ## **Management Committee** Richard Hull BA Hons PGDip Christine Skeen (Treasurer) Dr Clare Grimshall Roisin Mooney Dr Leon Van Huyssteen Consultant Psychiatrist Peter Roberts ## **Staff** Susan Barnes (Director) BSc (Hons) Psychology, PGDip Counselling, Dip Life Coaching Kim Kirby (Finance & Admin Manager) Maggie Kelly RN ## **Counsellors** Sue Budden PGDip Counselling, Accred Jude Cooney PGDip Counselling, Accred Ryan Davis Advanced Dip Counselling (person centred), Accred Reason & Rehabilitation group facilitator, Hearing Voices group facilitator, NVQ level 3 Health & Social Care, Accred Linda Gaskell PGDip Integrative Psychosynthesis Psychotherapy, UKCP Accred Sarah Hart PGDip Counselling, Accred Jo Loach PG Dip Counselling, MBACP Accred Claudio Molinario PG Dip Counselling, MBACP Accred, MUKRC, Geoff Rose PGDip Psychodynamic Theory and Practice, British Psychoanalytic Council Accred Lisa Smith European Dip Counselling, MBACP Accred Donna Stratton PG Advanced Dip Alice Sumpter Cert in Marriage and Couple Counselling, BACP Accred Sue Uff BA (Hons) English, PGDip Counselling, Certificate in Therapeutic Play Skills PTUK, Accred ## **Clinical Supervisors** Rachel Golding Dip Clinical Supervision, BACP Accred Valentina Krajnovic BA (Psychol), MA Clinical Psychol Angela Marsh Child & Adolescent Psychoanalytical Psychotherapy (MProf) ## **Patrons** Paul Cherry, Hannah Constantinidi, Gerald Corbett, Sarah Free, Davina Hodson, James Nye, Lady Parkinson DL, Lord-Lieutenant Robert Voss CBE, Suki Webster, Lady Whitbread, Flick Wright. ## **Youth Ambassadors** Lucy Coyle & Jamie Dear **Independent Examiner -** The Mobile Accountant 1 **Annual Report: Overview from the Chair of Trustees** Well, that was a tough year, wasn’t it? Firstly, and most importantly, the trustees and I want to thank the hard work and invaluable contributions to the charity of the director of the service, Sue Barnes, and Kim Kirby, Maggie Kelly, Pamela Firth, and all our outstanding counsellors. Given the extreme disruption and innumerable problems caused by COVID-19, things have been hard but everyone rose to the challenge magnificently. I was extremely proud that Tilehouse was able to continue offering its much-needed service (now more than ever!) throughout the pandemic. Thank you, everyone. I was also extremely grateful to the efforts of the trustees this year, particularly Peter Roberts who has provided his vital expertise to the clinical governance committee. And as always, we continue to be eternally grateful for the input of our consultant fundraiser, Catherine Farrell. Despite the obvious issues this year, I was delighted that the team was also able to continue developing our new full fee-paying counselling service, which is essential, as long-term it will be required to further subsidise our charitable work. And this year in particular, the charity is also tremendously grateful for the support that we have received from local businesses, patrons, benefactors, and anyone else who has been able to provide any kind of donation, large or small. We would not be able to offer our mental health services without you. Richard Hull Chair of Trustees 2 _**We sincerely thank our funders for their support. Without them we would not have been here to provide a much-needed counselling service**_ **For our Adult Counselling** Hertfordshire Country Council, Community Wellbeing ## **For our Young People’s Counselling** BBC Children in Need Beds & Luton Community Foundation David Cutforth Charitable Trust Herts Community Foundation Hitchin Youth Trust Robert McAlpine Foundation Tesco Bags of Help The Grant Foundation Valiant Charitable Trust ## **Other donations** Big Lottery Community Fund Henry Smith Charity An anonymous Trust The Jarvis (Harpenden) Charitable Trust Amateurs Trust George Hodson Charitable Trust NHDC Community Grant Hertfordshire County Council – Locality Budget Hitchin Rotary Hitchin Tilehouse Rotary Mrs Smith & Mount Paypal Giving Fund Linda Benton Frazer Smith St Martins Church Preston Alastair & Sarah Bruce Limitless Academy John Catton Raymond James Shanly Foundation Inner Wheel Christopher Laing Foundation Knebworth Response Team Police Commissioner COVID fund Anna Bruce Sarah Free Doortraits Frank Lichfield Charitable Trust Edward Gostling Foundation Herts Community Fund Coronavirus relief Sir Alexander Graham Sir Bernard & Lady Schreier Foundation Barratt Homes Letchworth Heritage Foundation Mercers Kundalina Yoga Community Anglian Country Inns 3 ## **TILEHOUSE COUNSELLING** Tilehouse Counselling is a charity that provides professional, affordable counselling for adults and young people (aged 13 to 18) in Hitchin, North Hertfordshire and surrounding areas. All the counselling is provided by professionally trained counsellors with many years’ experience. ## **Covid -19 Impact** In March 2020 we had to stop face-to-face counselling to comply with the lockdown restrictions. In response we adapted our services to provide counselling by telephone and Zoom. We have five counsellors who were already professionally trained in telephone counselling. This is recognised by the BACP, and while very different to face-to-face counselling it is by no means a ‘second best’. To support the telephone and online counselling we adjusted policies and procedures in order to offer the best service possible. This was particularly important in safeguarding clients. We continued to undertake clinical assessments and offer appropriate contracts to clients. We maintained the service as close to our original face-to-face support as far as we could so that that we continued to provide a high quality, professional service. A small number of our clients chose to pause their counselling as they did not want to work remotely. As soon as their counsellor returned to the centre they were able to resume their sessions. Historically, we achieve excellent outcomes with our clients and have no reason to think that the effectiveness of our professional service will diminish. Our work over the past year confirms this. We were fully committed to keeping our service available to vulnerable people in our community and in August began to resume face-to-face counselling at our Centre. We have taken all necessary measures to keep clients, counsellors and office staff as safe as we can. We followed Government guidelines later in the year and during the subsequent lockdowns returning to remote working. ## **Where we are** We are based in the centre of Hitchin within walking distance of the train station and bus stops. Our counselling rooms are pleasant, comfortable, and insulated from outside noise. 4 ## **Seeking counselling** Over the past year adults and young people come to counselling for many different reasons including: - Depression and anxiety - Abuse and neglect - Rape and sexual assault - Bullying - Issues around special education needs - Eating disorders - Bereavement and loss - Self-harming and suicidal thoughts - Drug and alcohol issues - HIV related issues - Relationship difficulties within and outside the family - Issues around sexuality and gender Most people contact us initially by ‘phone, but we also get email enquiries and enquiries through a link from our website. ## **What we provide** - Professional counselling with qualified, experienced, BACP accredited counsellors. - Weekly counselling sessions, each of which is at the same time with the same counsellor - Time to reflect and think about difficult emotions - An opportunity to be listened to without being judged - Time to work through problems and difficulties that are negatively impacting on life - Counselling for anything from four weeks up to a year, depending on need. - Counselling beyond a year when appropriate and necessary. ## **Confidentiality** Counselling is confidential. The only circumstances in which a counsellor would speak with somebody else is if they have good reason to believe a client or person is at serious risk. This is to engage extra support for the person in counselling and is done with their full knowledge. ## **Who pays for the counselling?** Counselling is free for young people (13 to 18) with no income and an affordable contribution to the cost of counselling is asked of our adult clients—this is agreed with the counsellor during the first session. Tilehouse Counselling is a charity and the majority of our funding has to be raised. We do this by applying for grants and seeking the support of individuals and organisations. 5 ## **Service Delivery** During the financial year (1[st] April 2020 to 31[st] March 2021) we worked with 147 female adults, 74 male adults and 188 young people, totaling 409 clients over the year. 111 female adults, 47 male adults and 151 young people joined our waiting list. Our team of counsellors delivered 4,895 sessions over the year. We were providing 125 appointments per week by March 2021 Our enquiries decreased during the periods of full lockdown. For the first time ever we had counsellors available and no clients. As the restrictions started to ease we experienced a dramatic increase in enquiries and there were 31 clients on our waiting list at the end of March. **----- Start of picture text -----**
Client age groups - March 2021
13-20
21-30
31-40
41-50
51-60
61-70
71-80
**----- End of picture text -----**
**----- Start of picture text -----**
Client ethnicity - March 2021
**----- End of picture text -----**
**----- Start of picture text -----**
White British
White Euro
White other
Dual
Black Carribean
Black African
Asian
**----- End of picture text -----**
6 **How our clients hear about us** Most adults and young people approaching Tilehouse Counselling have heard about us through their GP, health visitor, school, Community Mental Health Team, hospital or through word of mouth and our website. Others are signposted to us via Single Point of Access, Stevenage Wellbeing Team and CAMHS. There is a noticeable increase in awareness of our service through the internet, and our website. In addition, many other local organisations in the voluntary sector pass on information about us and signpost adults and young people to our service. **----- Start of picture text -----**
Referral method- March 2021
**----- End of picture text -----**
**----- Start of picture text -----**
GP
CAMHS/SPA
As One
CMHT
Wellbeing Team
Psychiatrist
Sexual health advisor
Childrens Centres
Other agency
Social services
Parent/family
School/education centre
Website/Internet
Returning client
Word of mouth
**----- End of picture text -----**
GP and other NHS referrals accounted for 33% of our referrals over the year. 7 ## **Counselling contracts offered.** We saw clients for an initial two to four session assessment period after which we offered up to a year of further counselling. However, in some circumstances counselling was extended beyond the maximum contract period when there was a need. Shorter term work (four or twelve session contracts) enabled clients to do a more focused piece of work, knowing they could return to the centre if they wished to in the future. ## **The issues our clients brought to the Centre** Adults came to the Centre with a variety of issues, recurring themes being anxiety and depression, violence in relationships, and abuse/neglect in childhood and beyond. Young people had issues around drug and alcohol abuse, self-harm, poor school attendance, academic and exam pressure, bullying and isolation, gender identity, sexual risk taking and getting into trouble at school and/or with the Police. Typically, our clients reported low self- esteem and a lack of confidence, making it difficult to lead fulfilling lives or to function satisfactorily on a daily basis. This year our clients experienced additional difficulties as a direct result of the pandemic. Adults were presenting with extreme anxiety, stress, redundancies, financial difficulties and parenting issues. Young clients were reporting anxieties around home schooling, fears of school attendance, exam pressure, eating disorders and substance abuse. 8 ## **Benefits and outcomes of counselling** Our client feedback forms which we send to clients when they have completed their counselling contract continued to be returned with highly positive responses. These surveys help us to assess whether we are offering a good service to our clients, and to highlight any areas that we might be able to improve on. Over the year more than 90% of the forms we sent out by post were completed and returned to us by clients who had ended their counselling. Key findings, demonstrating a very high level of satisfaction with the service provided, were as follows: **----- Start of picture text -----**
Benefits and outcomes as reported by clients
Improvements in family life and relationships
Physical health improvements
Emotional health improvements
Reduced or ceased taking medication
Needed to see GP less
Less isolated and alone
Less emotionally distressed
Self-awareness and self-esteem inproved
Counsellor understood problems
First contact with centre hepful, happy with service from
office
0% 20% 40% 60% 80% 100% 120%
**----- End of picture text -----**
**----- Start of picture text -----**
Ability to cope (out of 10)
Ability to cope before counselling
Ability to cope after counselling
0 1 2 3 4 5 6 7 8
**----- End of picture text -----**
9 ## **Other outcomes** Having ended their counselling during the year, clinical assessment by counsellors reported the following outcomes: ## **32% of clients are visiting their GP less** **----- Start of picture text -----**
Reduction in visits to GP following counselling -
March 2021
Up to 25%
25% - 49%
50% - 74%
75% and above
**----- End of picture text -----**
10 ## **Health improvements reported in our Client Satisfaction surveys (quoted with clients’ full permission)** **----- Start of picture text -----**
Less tired, more
More energy, better sleep,
energy
improved appetite, better
focus. Ability to allow all
emotions
Not as many
neck/back aches
I am feeling less More positive, more
ill than I used to
rational, calmer
I feel more
motivated
Reduced
I am able to do headaches
normal tasks that I
couldn’t have
done before Lost weight
Very little joint pain, muscle
pain, headaches and anxiety
Not getting
Resiliance.
angry as much
Confidence
about being Much calmer and
myself accepting of previous
difficulties. I am able to
calm myself down when I
am overwhelmed
Clearer skin
and less tired Eating better an
feeling healthier
Happier and
more confident
More motivated to
do things and less
I am more confident
anti-social
More energy
and have continued
with football and
outdoor exercise
11
**----- End of picture text -----**
## **We also asked clients what they think might have happened if they hadn’t come to counselling. Below are some of their comments.** I’m not sure, I think I would have It would have taken longer continued in pain, become for me to move forward physically ill. I wouldn’t have beyond my difficulties found Al-Anon, and known how to put up boundaries I would have remained I would probably not emotionally unstable have been able to and miserable. I would I would have resolve personal and have contemplated attempted family issues so well not wanting to be alive suicide even more. I wouldn’t have found my new partner My relationship would I would have been ‘stuck’ have broken down with a feeling of general and I would have still anxiety and unease, not been in a lot of progressing with any life. emotional pain, with Problems would have been guilt and shame. less surmountable I am a better, more I’d still be patient mum too. struggling with the trauma of my relationship with a I think I would have narcissist been stuck in this My mental health would negative cycle and I have gotten to the point would have done where I would not have something silly gone to school and would drop out Possible breakdown I would have continued to beat myself up about I would have got ill a lot of things. I’m not and been signed sure what would have Mental health off work and my happened as a result would have got life anxiety got worse threatening and worse I would have started a downward spiral, not having the Year 11 would have been tools to manage my emotions very difficult, I would have left which would have impacted my friends and be doing a lot hugely on my life and ability to 12 worse in school. I might have be a good parent even killed myself ## **Our Young people’s service** We offer free counselling for young people between the ages of 13 and 18. At the end of the year we were delivering 50 counselling sessions per week. Over the year we have worked with 176 young people and had 17 on our waiting list at the end of March. There is no fee for young people who are not in work. ## **Client contributions to the cost of our service** Counselling for young people is free. For our charitable core counselling adult service, we ask our clients to make an affordable contribution towards their weekly counselling sessions between £20.00 and £55.00. Last year we introduced an information sheet with guidelines for weekly contributions based on household income asking clients to tick the relevant fee, sign and return to the centre. This has resulted in an increase in our charitable fee income and will continue to be encouraged. Fees are negotiated in the first counselling session and reviewed at the four session assessment. If a client’s circumstances change during the counselling then we do re-negotiate so that the client is able to continue with the work The average adult contribution at the end of the financial year was £24.77 Our full-fee service has not been able to grow as we had hoped it would during the pandemic. This service is targeted at people who can afford to pay fully for their counselling and to effectively ‘jump’ to the top of our waiting list. This has been set up with the specific aim of generating income to support our charitable work. We are mindful that funding is becoming more and more difficult to source in a pandemic and any fundraising events we have planned have been put on hold. . The full-fee service is a key element of our future funding for the sustainability of our charity. 13 ## **CLINICAL IMPACT OF COUNSELLING AS INDICATED BY CORE (Clinical Outcomes in Routine Evaluation)** CORE takes a client’s “clinical temperature”. The charts below each show an improvement in client’s emotional/psychological states, on four levels: wellbeing, problems, function and risk. Reduction in scores show marked improvement. CORE is administered on the 1[st] , 4[th] and final counselling sessions. **----- Start of picture text -----**
Absence of Wellbeing
2.5
2
1.5
1
0.5
0
1st Score Series5 4thSeries6 Score Threshhold Female Fin ScoreThreshhold Male
**----- End of picture text -----**
Any score above 1.37 for males and 1.77 for females is considered to indicate lack of wellbeing. Scores below this would be considered “normal”. **----- Start of picture text -----**
Problems
2.5
2
1.5
1
0.5
0
1st Score Threshhol Female4th Score Threshhold MaleFin Score
**----- End of picture text -----**
Any score above 1.44 for males and 1.62 for females is considered to indicate that there are emotional problems. Scores below this would be considered “normal”. 14 **----- Start of picture text -----**
Difficulty in functioning
1.6
1.4
1.2
1
0.8
0.6
0.4
0.2
0
1st Score 4th Score Fin Score
Threshhol Female Threshhold Male
**----- End of picture text -----**
Any score above 1.29 for males and 1.30 for females is considered to indicate that there are difficulties in functioning. Scores below this would be considered “normal”. **----- Start of picture text -----**
Risk
0.5
0.45
0.4
0.35
0.3
0.25
0.2
0.15
0.1
0.05
0
1st Score 4th Score Fin Score
Threshhol Female Threshhold Male
**----- End of picture text -----**
Any score above 0.43 for males and 0.31 for females is considered to indicate that a client is “at risk”. Scores below this would be considered “normal”. 15 **In our client satisfaction survey we ask clients to comment on whether they felt their contribution was fair and a sample of their comments are below:** **----- Start of picture text -----**
£20 – yes, perfectly
fair
I paid £26 per session. If I could have
paid more than this I would have,
but I do not earn a lot of money.
However, it was worth every penny!!
£22 per week – I thought
this was fair
Initially I paid £30 but was
able to increase this to £40
when I had a pay rise at
work
I paid £20–I think
this is very cheap
for the service
I paid £22 which meant
provided
I could access your
service
I was able to reduce my
fee from £36 to £26 when
My fee was £25 per I was furloughed at work.
session. It was more than I was so grateful as
fair. I wish I could have counselling was a lifeline
afforded more for me at that time
I paid £40, I felt this was such
good value for the professional
service I received
**----- End of picture text -----**
16 ## **Tilehouse Counselling** ## **Trustees’ Report for the year ended 31st March 2021** ## Review of the financial and salient features of the accounts The charity's overall financial position was satisfactory over the year. At 31st March 2021, it held a total unrestricted fund balance of £245104 detailed in note 10 of the accounts. The trustees confirm that there have been no material events affecting the charity's finances between the balance sheet date and the signing of these accounts, and that the charity's funds are adequate to meet ongoing obligations. ## Reserves The trustees aim to hold unrestricted income funds in reserve to enable the organisation to continue operating when there are delays in grant aid decisions or payments. This is particularly important in relation to our commitment to counselling clients where it would be damaging and unethical to bring ongoing work to a premature conclusion. In the current funding climate, the Trustees attempt to hold in reserve 6 months operating funds, and will review these levels in the light of operating conditions. ## Intangible income and gifts in kind. Tilehouse Counselling has received various donations from supporters this year, for which we thank them. ## **Trustees responsibilities** The Charities Act 1993 and the Companies Act 2006 require the Trustees to prepare statements for each financial year, which give a true and fair view of of the state of affairs of the Charity at the end of the financial year-end of incoming resources and application of resources in the year. In preparing those financial statements, the trustees are required to; - 1 select suitable accounting policys and apply them consistently, - 2 make judgements and estimates that are reasonable and prudent, - 3 state whether applicable accounting standards have been followed, subject to any material departures disclosed and explained in the financial accounts, - 4 prepare the financial statements on the growing concern basis unless it is inappropriate to assume that the charity will continue on that basis ## **Independent Examiner** Martyn Smith has expressed his willingness to act as the charity's independent examiner. Approved by the Management Committee on 17th August 2021 and signed on their behalf by Richard Hull Chair of the Management Committee ## **Report by the Independent Examiner to the Trustees of Tilehouse Counselling** I have examined the accounts and the financial statement on pages 22 to 27 which have been prepared on the basis of the accounting policies set out on page 20. ## **Respective responsibilities of the Trustees and examiner** The Trustees of the charity are responsible for the preparation of accounts; they consider that the audit requirement under section 43(2) does not apply. I have been appointed under section 43 of the Charities Act 1993 and report in accordance with the regulation made under Section 44 of that Act. It is my responsibility to examine the accounts without performing an audit, and to report to the Trustees. ## **Basis of the Examiner's statement** This report is in respect of an examination carried out under Section 43 of the Charities Act 1993 and in accordance with the directions given by the Charity Commisioners under Section 43(7)(b). An examination includes a review of the accounting records kept by the charity Trustees and a comparison of the accounts presented with those records. It also includes a review of the accounts and making such enquires as are necessary for the purposes of this report. The procedures do not constitute an audit. ## **Examiners statement** Based on my examination, no matter has come to my attention which gives reasonable cause to believe that the accounting records have not been kept in accordance with Section 41 of the Charities Act 1993, or that the accounts presented do not accord with those records or comply with the accounting requirements of the Charities Act 1993. No matter has come to my attention in connection with my examination to which in my opinion, attention should be drawn to enable a proper understanding of the accounts. In the opinion of the reporting accountant, the accounts for the financial year in question are in agreement with the accounting records kept by the company under Section 221, and having regard only to, and on the basis of, the the information contained in those accounting records, those accounts have been drawn up in a manner consistent with the provisions of this Act specified in subsection (6), so far as applicable to the company. In the opinion of the reporting accountant, having regard only to, and on the basis of, the information contained in the accounting records kept by the company under Section 249A(5 for the financial year in question, and did not fall within Section 249B(1) (a) to (f) at any time within the financial year. **Martyn A Smith AFA** ## **TILEHOUSE COUNSELLING** ## **STATEMENT OF FINANCIAL ACTIVITIES** (Incorporating an income and expenditure account) ## **FOR THE YEAR ENDED 31 MARCH 2021** |||||**2021**|**2020**| |---|---|---|---|---|---| |||Restricted|Unrestricted|Total|_Total_| |**Income and Expenditure**|||||| ||Notes|£|£|£|£| |**Income Resources**|||||| |Grants|2|272,611||272,611|_298,128_| |Furlough Scheme||18,096||18,096|| |Fundraising Other Sources|||29,140|29,140|_31,463_| |Bank Interest|||5|5|_23_| |Rent|||36|36|_612_| |Service income - Donations|||83,365|83,365|_74,157_| |Service income - Fees|||14,315|14,315|_7,840_| |**Total Incoming Resources**||290,707|126,862|417,568|_412,223_| |**Resources Expended**|||||| |**Direct Charitable Expenditure**|||||| |Counselling Project||304,654||304,654|_270,668_| |||304,654|-|304,654|_270,668_| |**Other Expenditure**|||||| |Fundraising & Publicity||39,671||39,671|_35,708_| |Charity Management & Admin||67,903||67,903|_62,132_| |**Total Resources Expended**|3|412,229|-|412,229|_368,508_| |**Net Incoming/(Outgoing)**|||||| |**Resources for the Year**||(121,523)|126,862|5,339|43,713| |**Transfers Between Funds**||121,523|(121,523)|-|_-_| |**Net Movement of Funds**||-|5,339|5,339|43,713| |**Funds at 1 April 2020**||-|239,765|239,765|| |**Funds at 31 March 2021**||-|245,104|245,104|| ## **TILEHOUSE COUNSELLING** ## **BALANCE SHEET** ## **AS AT 31 MARCH 2021** |**2021**
Notes
£
£
**Tangible Fixed Assets**
7
0
**Current Assets**
Debtors and Prepayments
8
3,108
Cash at Bank & in Hand
290,298
293,406
**Current Liabilities**
Creditors and Accruals
9
48,302
**Current Assets Less Current Liabilities**
245,104
**Net Assets**
245,104
**Funds**
**Unrestricted Funds**
General
10
245,104
245,104
**Restricted Funds**
11
0
**Total Funds**
12
245,104|**2020**
_£_
_0_
_48_
_307,217_| |---|---| ||_307,265_
_67,500_| ||_239,765_| ||_239,765_| ||_239,765_| ||_239,765_
_0_| ||_239,765_| Audit exemption For the year ended 31 March 2021, the company is entitled to an exemption from having its accounts audited in accordance with the Companies Act 2006, section 477, relating to small companies. The director acknowledges her responsibilities for: i) ensuring that the company keeps proper accounting records which comply with the requirements of the Companies Act 2006 with respect to the accounting records and the preparation of the accounts ii) the members have not required the company to obtain an audit of its accounts for the year in question in accordance with section 476 of the Companies Act 2006 These accounts have been prepared in accordance with the provisions applicable to companies subject to the small company regime. Christine Skeen Treasurer ## **TILEHOUSE COUNSELLING** ## **NOTES TO THE ACCOUNTS** ## **FOR THE YEAR ENDED 31 MARCH 2021** ## 1. Accounting Policies - a) The accounts have been prepared in accordance with applicaple accounting standards and follow the recommendations in Statement of Recommended Practice (SORP): Accounting by charities. - b) Voluntary income is received by way of donations and gifts and is included in full in the statement of Financial Activities when received. - c) Revenue grants are credited to incoming resources on the earlier date of when they are received or when they are receivable, unless they relate to a specified future period,in which case they are deferred. - d) Grants for the purchase of fixed assets are credited to restricted incoming resources when receivable. Depreciation on the fixed asset purchased with such grants is charged against the restricted fund - e) Support costs of charitable activities comprise costs incurred directly in support of expenditure on the objects of the charity. - f) Fundraising and publicity costs comprise the costs in inducing others to make voluntary contributions to the charity. - g) Charity management and administration costs comprise compliance costs together with bank charges and legal costs. - h) Restricted funds are to be used for specific purposes as laid down by the donor. Expenditure, which meets these criteria, is identified to the funder, together with a fair allocation of management and administration costs. - i) Unrestricted funds are donations and other income received or generated for the objects of the charity without further specified purpose, and are available as general funds. - j) Designated funds are unrestricted funds earmarked by the Management Committee for particular purposes. - k) Staff costs are allocated to activities on the basis of staff time spent on these activities. Overhead expenses are allocated to activities on the basis of activity level and usage. - l) Fixed assets are for use by the charity in fulfilling its main charitable objectives and are capitalised and depreciated. Depreciation is provided on all tangible fixed assets at rates calculated to write off the cost of each as restricted funds over its estimated useful life, which in most cases is set at five years. - m) All leases of equipment are considered to be operating leases, and the rentals are charged against revenue when incurred. No assets are held under purchase agreements. ## **TILEHOUSE COUNSELLING** ## **NOTES TO THE ACCOUNTS** ## **FOR THE YEAR ENDED 31 MARCH 2021** ## **2. Grants Receivable** |All the grants listed are restricted income
Herts C C Community Wellbeing
NHDC
National Lottery
Herts C C Community Foundation
Herts County Council
Herts PCC
Beds & Luton Community Foundation
Letchworth Heritage Foundation
Hitchin Youth Trust
Jarvis
Wixamtree Trust
Children in Need
Valiant Charitable Trust
Henry Smith
Robert McAlpine
Christopher Laing Foundation
Frank Lichfield Charitable Trust
Mercers
Mrs Smith & Mount Trust
Shanley Foundation
Annette Duvolet Charity
Edward Gosling Foundation
Amateurs Trust
**Total Grants**|**2021**
£
31,544
1,280
62,313
14,140
750
2,112
4,992
6,952
11,371
1,000
16,000
42,424
20,000
35,000
3,333
1,000
1,000
1,650
1,250
1,500
3,000
2,500
7,500| |---|---| ||**272,611**| ## **3. Total Resources Expended** Resources expended represent the following direct and apportioned costs: |Communications
Computers and software
General Office
Premises
Resources
Staffing incl sessional fees
Supervision
Training & Development
Volunteers
Travel & Subsistence
Management consultancy|£
£
£
£
_£_
5,973
5,973_4,881_
1,865
1,526 3,391_944_
1,094 6,802 964 8,861_11,533_
40,433
40,433_39,963_
605
605_983_
233,643 25,169 62,843 321,656_283,078_
17,573
2,445 20,018_19,349_
150
150_990_
851
851_1,419_
20
20_283_
2,448 7,700 125 7,825_5,088_
Counselling
Project
Fundraisin
g
& Publicity
Charity
Mgt&Admi
n
**2021**
_Total_
**2020**
_Total_| |---|---| ||304,654 39,671 67,903 409,781_368,510_| ## **4. Net Incoming/(Outgoing) Resources** This is stated after charging/(crediting): Depreciation |**2021**|**2020**| |---|---| |£|_£_| |0|_0_| ## **TILEHOUSE COUNSELLING** ## **NOTES TO THE ACCOUNTS** ## **FOR THE YEAR ENDED 31 MARCH 2021** ## **5. Staff Costs and Numbers** |**5. Staff Costs and Numbers**
Salaries
Social Security Costs (Employer's NI)
Total Emoluments paid to Staff
The average number of staff employed during the year was:
Director (full time)
Counsellors
Admin & finance co-ordinator (part time)
Cleaner (part time)
Counselling supervisor (part time)|**2021**
**2020**
£
_£_
290,217_113,637_
17,951_8,332_| |---|---| ||308,168_121,969_| ||**2021**
**2020**
1
_1_
12
1
_1_
1
_1_
1
_1_| ||16
_4_| ## **6. Trustees' Remuneration and Expenses** The trustees received no remuneration No amounts were spent on Trustee training . No expenses were reimbursed to Trustees. ## **7. Tangible Fixed Assets** |**Cost**
As at 1 April 2020
Additions in year
Disposals in Year
As at 31 March 2021
**Depreciation**
As at 1 April 2020
Charge for year
Release on Disposals
As at 31 March 2021
**Net Book Value**
**At 31 March 2021**|£
17,137
0
-
17,137
17,137
0
-
17,137
0
Office
Equipment|_Total_
_£_
_17,137_
_0_
_-_| |---|---|---| |||_17,137_| |||_17,137_
_0_
_-_| |||_17,137_| |||0| ## **TILEHOUSE COUNSELLING** ## **NOTES TO THE ACCOUNTS** ## **FOR THE YEAR ENDED 31 MARCH 2021** |**8. Debtors and Prepayments**||||**2021**|**2020**| |---|---|---|---|---|---| |||||£|_£_| |Accued income||||3108|_48_| |Debtors and Prepayments|||||| |||||3,108|_48_| |**9. Creditors and Accurals: Amounts**|**Falling Due Within One Year**|||**2021**|**2020**| |||||£|£| |Deferred income||||38,934|_43,310_| |Creditors and Accruals||||9,368|_24,190_| |||||48,302|_67,500_| ||At|||Transfers to|At| ||31 March|Incoming|Resources|Restricted|31 March| |**10. Unrestricted Funds**|2020|Resources|Expended|Funds|2021| ||£|£|£|£|£| |General Funds|239,765|126,862||(121,523)|_245,104_| |Total Unrestricted Funds|239,765|126,862|-|(121,523)|_245,104_| |||||Transfers|| ||At|||from|At| ||31 March|Incoming|Resources|Unrestricted|31 March| |**11. Restricted Funds**|2020|Resources|Expended|Funds|2021| ||£|£|£|£|_£_| |Grants Received|0|290,707|412,229|121,523|_-_| |Total Restricted Funds|-|290,707|412,229|121,523|_-_| ort b the Inde ndent Examiner to the Trus of Tilehouse Counsellin I have examined the a¢￿Unts and the finanoal statement on p8ge5 22 to 27 wh￿h have been prepared on the basis of the aeeounting policies set out on page 20. Res tlve res examiner nslbllltles of tho Trnsto•s and The Trustees of the charity are responsible for the preparation of accounts." they consrtler that the aLKIit req(t1￿ment under section 43121 dc*s not apply. I have t￿n apwnted under section 43 of the Charities Act 1993 and report in accordance with the regulation rnade under &ction 44 of that Act. 11 is my responsibility lo examine the accounts wrthoul performing an audit. and to report to the Trustees. Basis of tho Examinevs statement This report is in respect of an examination ￿rried oul under Section 43 01 the Charities Act 1993 and in xcordance with the directions given by the Charity Commisioners under Sect 4317llbl. An examination includes a review of the accounting records kept by the charity Tnjstees and a companson of the accounts presented WTth those rewrds. It a150 i￿ludeS a rev of the accounts and making s￿h enquires as are necessary for the purposes of this iep)rt The prttedures do not consts.lute an audit. Examinern slatement Based on my examination. no matter has come lo my attents'on which gives reasonable cause to believe that the accounting records have not been kept In accordance with SeCt￿n 41 of the Charities kt 1993, or that the accounts presented do not acmrd wth those records or ¢ornpty with Ihe accounling requirements of the Charib'es Act 1993. No matter has come lo my attention in connectw)n my examInat￿ft to which in my opinion. 8ttentK*n should be drawn to enable a proF¢r understanding of the accounts. In the opinion of the repx)rting accountsnl. the ￿nts for the financial yèar in question are in agreement vnth the accountsng records kept by the company under Secb'on 221. arKI having rggard only to. and on the basis of. the . the infomialion contsined in those accounting recor(Js. those accounts have been drawn up in a mannef consistent wrth the prow$￿n5 of this Act speCif￿d in subsection161, so far as appluble to the company. In the opinion of the reporting accountant. having ward only lo, and on the basis of, the inf0m1at￿n contained in the accounb.ng records kept by the company under Section 249AI5 lor the financial year in question. and not fall wthin Sects'on 249BIII la) to {f) at any bme wrthjn the financial year. Martyn A Smith AFA