## 

||Patte|
|---|---|
|Report ofthe Tnteteee||
|Report oflne hntependent<br>Audltote||
|Statement ofFlnanelalAotivltles||
|Sslsnoa Sheet||
|Cash Flow Statement||
|Notes tsthe Cash Flow Statement||
|Notes tsths Ftnsnctat Statements||









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|||||||2022|2021|
|---|---|---|---|---|---|---|---|
|||||Unrestdcted|Restricted|Total|Total|
||||Notes|funds|funds<br>E|funds<br>6|fundsf|
|INCOME ANO|ENDOWMENTS|FRQM||||||
|Donations snd|legacies|||||17,137||
|Charitabie actlvltlea||||||||
|Citizens advice|||4|304,199|~972661|~1276.860|~1356,530|
|||||~312341|~981656|~1293,997|1.390.706|
|EXPENDITURE|ON|||||||
|Charitable<br>&savin&a||||||||
|Ciuzens advice<br>NET INCOME||||2tgdf88<br>30,282|||9~4427<br>406,279|
|Transfer& between funds|||18|~2,028j|2,028|||
|Net movement|In funds|||28.284|108,874|||
|RECONCILIATION QF FUNDS||||||||
|Total funda brought fonvard||||||598,282||
|TOTAL FUNDS|CARRIED FORWARD|||~439890|~293825|~233 715|~598 787|









## 

||||||2921|
|---|---|---|---|---|---|
||||||6|
|Caah ftowa from oparagttg|aotlvN88|||||
|Cash generated<br>fram operations||||63477|478,339|
|Nst cash provided<br>btr operating||sctlvltlss||~82 477|~479339|
|Change In sash and sash|equivalents||ln|||
|the reporting<br>ported||||82,477|479,339|
|Cash and sash eqtrlvalsnta|at|the||||
|heglnnlng<br>ofths rsporgng|period|||~BBS716|~189376|
|Cash and cash eqolvalsnts|at|th» snd|of|||
|the reporting<br>parted||||~731 192|66S,713|





## 

||Ro h<br>ForThe|Ro h<br>ForThe|am<br>n<br>I<br>Citlaens<br>A~dl ~EI(<br>me t<br>ssrEn sd3<br>s h2|||
|---|---|---|---|---|---|
|RECONCILIATION|OF NET INCOStE TO||NET CASH FLOW FROIS OPERATING|ACTIVITIES||
|||||2022||
|||||E||
|Net )ncome for the|reporting|petlod (ss|psr the Statement ofFinancial|||
|Act(vlttas)||||134,928||
|Adjusbaanta<br>far:||||||
|Increase in debtors<br>(Decreesayincressa|in cradiiors|||(34,411)<br>~38,040)|(14,878)<br>87,938|
|Nat cash provided|by operations|||62,477|479.339|



|2.|ANALYSIS OF CHANGES IN NET FUNDS||||
|---|---|---|---|---|
|||Al 12L21|Cash flow|At31.3.22|
|||E|E|E|
||Ital aaah||||
||Cash si bank and in hand|~658 715|62,477|731,192|
|||666,715|62,477|~731 192|
||Tabri|688715|~62 477|~731 192|





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||||||2022<br>E|2021f|
|---|---|---|---|---|---|---|
||Brought forward||||725,666|802,957|
||Refugee Action|||||30,000|
||RMBC Grants|||||70,000|
||Flood Relief||||24,695|14,405|
||Barrow Cadbury<br>Trust|||||20,000|
||Rotherfed||||38,913|20,422|
||Energy Saving|Trust|||7,351|232,450|
||Innovation|||||36,000|
||Adviceline|||||34,000|
||Healthwatch|||||5,096|
||Energy Saving|Trust (2022)|||352,995||
||CMAP||||11,040||
||COMF||||5,000||
||CCG||||20,000||
||||||1185660|1265330|
|5.|CHARITABLE|ACTIVITIES COSTS|||||
|||||Direct|Support||
|||||Costs (see|costs (see||
|||||note 6)<br>f.|note 7)<br>f|Totals<br>f|
||Citizens advice|||1,077,963|81,106|1 159,069|
|6.|DIRECT COSTS OF CHARITABLE ACTIVITIES||||||
||||||2022|2021|
||Staff costs||||814,980|726,576|
||Premises costs||||20,524|32,200|
||Staff and volunteer expenses||||28,698|15,834|
||Energy redress|vouchers|||213,761|106,912|
||||||1,077,963|~81,522|
|7.|SUPPORT COSTS||||||
||||||Governance||
|||||Management<br>E|costs<br>f|Totals<br>f|
||Citizens advice|||73,271|7,835|81,106|
||Support costs,|included|in the above, are as follows:||||
||||||2022|2021|
||||||Citizens|Total|
||||||advice|activities|
||||||E|f|
||Telephone||||29,413|18,660|
||Postage and stationery||||1,183|528|
||Advertising||||3,671|2,586|
||Miscellaneous|expenses|||25|24|
||Subscriptions||||5,302|5,397|
||Bank Charges||||646|790|
||IT equipment||||8,512|36,351|
||Apportioned<br>central costs||||23,334|30,700|
||Legal and professional||costs||1,185|1,437|
||Carried forward||||73,271|96,473|





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|7,|SUPPORT COSTS-contfnued||||||||
|---|---|---|---|---|---|---|---|---|
||||||||2022|2021|
||||||||Cigzens|Total|
||||||||advice|activities|
||Brought forwent<br>ONce oqutpmsnt<br>Audiiars'<br>romano&stion||||||6<br>1bfgrt<br>~7835|8<br>96513<br>2,566<br>3,876|
||||||||~61 106|~1029D5|
|8,|NET INCOMEI(EXPENDITURE)||||||||
||Nst Incomsf{sxpendtturo)<br>is stated||after chsrgtngf(crsdidng):||||||
||||||||2022|2021|
||Auditors'<br>rsmunerason||||||2<br>~7836|~3876|
||TRUSTEES' REMUNERATION|ANO SENEPITS|||||||
||No trustees<br>(or sny persons connected<br>with them) rerxrfved sny remuneration<br>Ihe year.|||||or|bsnallls<br>from the charity during||
||Trustees' expenses||||||||
||Thoro were no custos expenses|ln|gro year|(2021:Nona).|||||
|10.|$74FFCosTE||||||||
||||||||ZDZ2|2021|
||Vyegss end sabtrfes<br>Sodef eecurhy costs<br>Other pension costs||||||74D,055<br>64,505<br>~20420|662,411<br>47,435<br>~16730|
||||||||~14 960|726576|
||There sre no tsnnlnetlon<br>payments||Induded|in wages snd eslsrlss|(2021:nano).||||
||The average monthly<br>number ofemployees|||during ths year was ss|fouawe:||||
||Average number ofemployees||||||2022<br>37|2021<br>33|
||No employees received emoluments||in sxcsse of680,000.||||||
||Ths total amount ofemployee bsnegls received by key management||||personnel|wss|24?,300(2021;FA0,002).||





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||||||||||
|---|---|---|---|---|---|---|---|---|
|11.|COMPARATIVES FOR|||THE STATEMENT OF FINANCIAL||ACTIVITIES|||
|||||||Unrestricted|Restricted|Total|
|||||||funds<br>f|funds<br>f|fundsf|
||INCOME AND ENDOWMENTS||||FROM||||
||Donations<br>and legacies|||||17,489|16,687|34,176|
||Charitable<br>activities||||||||
||Citizens advice|||||366296|990234|1,356,530|
||Total|||||383,785|1,006 921|1,390,706|
||EXPENDITURE ON||||||||
||Charitable<br>activities||||||||
||Citizens advice|||||223 835|760592|984427|
||NET INCOME|||||159,950|246,329|406,279|
||Transfers<br>between||funds|||00,034|~30,83el||
||Net movement<br>in funds|||||220,784|'l85,495|406,279|
||RECONCILIATION|OF FUNDS|||||||
||Total funds brought||forward|||190,852|1,656|192,508|
||TOTAL FUNDS CARRIED FORWARD|||||411636|187,151|598,787|
|12.|TANGIBLE FIXEDASSETS||||||||
|||||||Fixtures|||
|||||||and|Computer||
|||||||fittings<br>f|equipment|Totals<br>f|
||COST||||||||
||At 1 April 2021 and|31 March 2022||||23,410|14,688|38,098|
||DEPRECIATION||||||||
||At 1 April 2021 and|31 March 2022||||23,410|14,688|38,098|
||NET BOOK VALUE||||||||
||At 31 March 2022||||||||
||At 31 March 2021||||||||
|13.|DEBTORS:AMOUNTS|||FALLING DUE WITHIN ONE YEAR|||||
||||||||2022|2021|
||||||||f|f|
||Prepayments<br>and accrued income||||||66,440|32,029|





||||||||
|---|---|---|---|---|---|---|
|14.|CREDI|ORS: AMOUNTS<br>FALLING OUE|VIIITHIN ONE YEAR||||
|||||||2621|
||Social security and other taxes<br>Cher creditors|||15,481<br>294||14,428<br>1,547|
||Deferred <br>Accrued|Intrtrre<br> expenses||34,995<br>~13 157||24,695<br>26.302|
|||||83,917|||
||Dsfensd|Income v 1year|||||
||Deferred Income et I April 2021<br>Resources deferred<br>In the year<br>Amounts<br>released<br>flonl previous<br>yeanr|||~24|695)|24,695|
||Delerrec|Income at 3'I March 2022|||||
||Defensd|income represents<br>grants received|In advance.||||
|1$.|CREOITORSt AMOUNTS FALLING OUE AFTER MORE THAN ONE YEAR||||||
|||||2022|||
|||||5|||
||Accrusls|and deferred<br>income|||||
||Deferred|Income &1year|||||
||Deferred income at 1 April 2021<br>Resources deferred<br>in the year|||34,985|||
||Amounts|released from prstsous years||~34986)|||
||Deferred|income at 31March 2022|||||
||Deferred|income represents<br>grants received|in advance.||||



## 

||||||2021|
|---|---|---|---|---|---|
||||||2|
|Within ono yosr<br>Between one end five years|||||10,519<br>I 348|
|||||~2056|~11 985|
|ANALYSIS OF NET ASBETSBETWEEN FUNDS||||||
|||||2022|2021|
|||Unrsslrlctsd|Restricted|Tolal|Total|
|||funds|funds|funds|funds|
|Current assets<br>Cunent<br>Ilebsltleo<br>Long term UsbiUUss||603,807<br>(83,917)|8<br>293,826|8<br>797,832<br>(83,917)|8|
|||~439880|~283826|~733 715|~588 767|





## 

## 

|MOVEMKNT|IN FUNDS|||||
|---|---|---|---|---|---|
||||Net|Transfers||
||||movement|between|At|
|||At 1.4.21|in funds|funds|31.3.22|
|||6||6||
|Ulirsstricted|ANds|||||
|General<br>fund||139.476|1,297||140,773|
|Designated||50,000|||50.000|
|RMBC Central|Contract|120,373|||164.010|
|Covid grants||10.000|||10,000|
|Hsssnvrstcn||26.401|(6,680)||18.721|
|Adviceiins||33,558|||33,558|
|innovation||32828|||32,828|
|Restricted funds||411,636|||439,890|
|MAPS<br>Social Prsscnbing|||(3,096)<br>(6,832)|3,096<br>6,632||
|Universal<br>Credit|||(12,071i)|12,071||
|BESN|||8,658|(8.858)||
|MacMllls n|||f69)|||
|RMBC Immigration|||f2.130)|2.130||
|Energy Advice Prelect<br>BESN Regional<br>Energy Saving Tmst||159.538|16,235<br>6,239<br>(123.1T2)|(16,235)<br>(8,239)|36,366|
|Rotherfed<br>Flood Relief||14.172<br>2,412|(40,314)<br>(214)||(26,142)<br>2.109|
|Refugee Action||11,029|(18.068)||11,029|
|Energy Saving|Trust (2022)||273,770||273,770|
|CMAP|||11,040|(11.040)||
|CQMF<br>CCG|||(4,146)<br>~3396)|4,146|~3396)|
|||187151|~104646|~2028|293.825|
|TOTAL FUNDS||598T87|~I34 928||733.716|





## 

|Net rnavsrnsnt<br>ln funds, included<br>ln the abave|are ss follows;|||
|---|---|---|---|
||Incoming|Resources|Movement|
||resources|expended<br>2|In funds<br>2|
|Unrestricted<br>funds||||
|General fund<br>RMBC Central Contract<br>Haslthws ten|6,266<br>216,855<br>~91200|(3,989)<br>«80'.190)<br>~97580)|1,287<br>36.665<br>~8880)|
|Restricted funds|||3D,282|
|MAPS<br>Socisi Prsecdbing<br>Universal<br>Credit<br>BEBN<br>MscMtssn<br>RMBC lmmigrrtian<br>Energy Advice Project<br>BEBN Regional<br>Energy Saving Trust<br>Rotherfed<br>Flood Relief<br>Refugee Acgan<br>Energy Bsvfng Trust (2022)<br>CMAP<br>COMF<br>CCG|320.301<br>15,000<br>105,059<br>13,098<br>14.023<br>8,410<br>25,800<br>12,975<br>18,345<br>38,913<br>24,895<br>352,997<br>11.040<br>5,000<br>~20000|(323.397)<br>(21,832)<br>«17,130)<br>(4,240)<br>«4,082)<br>(8,540)<br>(9,685)<br>(4,736)<br>{139,51'7)<br>(79,227)<br>(24,909)<br>(18,085)<br>(79.227)<br>(9,146)<br>~233QS)|(3,096)<br>(8,832)<br>(12,071)<br>8,858<br>(59)<br>(2,130)<br>15„235<br>8,239<br>«23,172)<br>(40.314)<br>(214)<br>«8,066)<br>273,770<br>11,D40<br>(4«i46)<br>~3396)|
||rsrrrr|~B7F010|sl8|
|TOTAL FUNDS|~1293997|~ft59069)|134925|





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||||Nei|Transfers||
|---|---|---|---|---|---|
||||movement|between|At|
|||At '1.4.20|in funda|funds|31.3.21|
||||K|E|E|
|Unrestricted|funds|||||
|General fund||78,5'r5||53.813|139,477|
|Designated<br>RMBC Central|Contract|50,000<br>82,277|51,074|7,021|50,000<br>120,372|
|Covid grants|||10,000||IO,OOO|
|Healthwatch|||25,401||2S.401|
|Advicaline|||33,556||33,553|
|Innovsgon|||32,828||32.828|
|Restriuted<br>funds||||||
|lrnmlgraaon<br>MIF<br>MAPS<br>BESW<br>BESN<br>RMBC immigrailon|||7,021<br>32,162<br>2,S00<br>9,473<br>(1,656)|{7,021)<br>(32,182)<br>(2,500)<br>(9,473)||
|Energy Advioe|Pro}eat||4,184|||
|BESN Regional|||5,514|||
|Energy Saving|Trust||159,538||159,536|
|Rotharfed<br>Flood Relief<br>ReMgae Aogon|||14,172<br>2,412<br>~II 029||14,172<br>2,412<br>~tt 029|
|||~1656|246.329|60,834|187,151|
|TOTAL FUNDS||~192508|~408279||598,787|






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