Annual Report
Report and financial statements
for the year ended 31 March 2024
Homeless Link
Registered charity number: 1089173
Registered company number: 04313826

Homeless Llnk
Annual Report & Accounts
Report & financial statements for year ended 31 March 2024
Contents
Trustees, Report
Chair's introduction
About us- Shaping the Future Together
Our activities & impact in 2023-24
1. Home Safe
2. People First
3. Prevention into Action
4. Stronger Voice
Organisational development in 2023-24
14
Financial review & reserves policy
Future plans- Many Voices. One Vision
16
Administrative details of the charity. its trustees and advisors
Structure, governance and management
Risk management
20
Trustees. responsibilities in relation to the financial statements
21
Auditor appointment
21
Approval
22
Independent auditors. report
23
Consolidated statement of financial activities
28
Consolidated and charity balance sheets
29
Consolidated statement of cash flows
30
Notes to the financial statements
32
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Chair's introduction
This year's report comes at a time of significant challenge and change.
Over the last year all forms of homelessness have continued to rise rapidly. Meanwhile, the impact of
rising demand for services. inflation pressure and frozen contract values have hit many of our
members hard.
As ever. when they are most needed and even in these hard times. our Members have stepped up to
support their clients and communities and served as an inspiration and beacon of hope to us here at
Homeless Link.
I am proud that we, in turn. have been able to support and sustain them with our guidance and
learning, our social enterprises such as In-Form and our influencing campaigns- particularly in the
run up to the General Election.
Over the year we were also able to improve our financial performance. securing new grants and
winning new contracts. growing our income and halving our deficit. We forecast a return to financial
surplus in 2024-25 on ourjourney back to our reserves target.
As I write the new Government is settling in. They have promised change, including getting the
country back on track to ending homelessness. We welcome this and look forward to working with
them to achieve this shared goal. We will ensure that the voices, expertise and insights of our
Members and people with lived experience of homelessness are heard as the government's plans
develop.
I would like to thank all of my colleagues on the Board. including David STnith, Amanda Dubarry, Ian
Watson,Jamie Whysall, Ellie McNeill and Mark Simms who stepped down in 2023-24- we have
benefited so greatly from their collective wisdom and years of seniices.
I'm delighted to welcome Scott Robson who we appointed as our new Treasurer and to thank Adele
Duncan for stepping up to the role of vice-chair. And I congratulate and welcome our newly elected
directors representing our Member organisations.
Later this year I will pass on the baton as Chair of Homeless Link's board. Along with my board
colleagues I'd like to thank our wonderful CEO Rick Henderson. the Senior Management Team and
all our amazing staff at Homeless Link. It has been a great pleasure to be a part of Homeless Link's
story. I wish you all the best for the future.
Anne McLoughlin
7 November 2024
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About Homeless Link
Homeless Link is the national membership charity for frontline homelessness services. We work to
improve services through research. guidance and learning, and campaign for policy change that will
ensure everyone has a place to call home and the support they need to keep it. Our social enterprise
supports the homelessness sector through specialised software. engaging training. expert
consultancy. and impactful events that also helps to fund our wider work to end homelessness for
good.
Our Vision
Our vision is a country free from homelessness. We believe that everyone should have a place to call
home and the support they need to keep it.
Our Mission
To develop. inspire, sUPPOrt and sustain a movement of organisations working together to achieve
positive futures for people who are homeless or vulnerably housed.
Ourvalues
Ambltlon
Empo
Bokln•s¥
Diversity
Curiosity
Ambition: we aim high for ourselves and our members to drive innovation and improvement in
services and systems
Boldness: we speak up with integrity. confidence and unwavering commitment to equity and justice
Curiosity: we listen and learn to develop knowledge and expertise and to create new solutions
grounded in evidence
Dlversty: on ourjourney towards equity. we advocate and strive for diversity and proactive inclusion
to improve collaboration and connertioris Within our organisation. our work and our sector
EmpowermenL' we support each other with compassion and empathy to harness strengths and
unlock potential
Our Approach
Homeless Link's members are our greatest strength and at the heart of everything we do. It is with
and through them and their beneficiaries that we will achieve our vision of an end to homelessness.
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We adopt a 'partnerships by default, approach to our work. meaning that we actively seek out
partners including people with lived experience and work collaboratively wherever possible.
We want membership of Homeless Link to be accessible to every frontline homelessness
organisation, so we keep the fees affordable and take an enterprising approach to our activities and
finances. We actively avoid being dependent on any one source of funding and self-generate
resources wherever possible. This can be via fundraising and corporate sponsorship, and surpluses
on contracts and social enterprises which also further our mission.
We work within a fast-changing world and over the life of this strategy we will always be learning and
evolving. We will enhance our use of data and take advantage of innovative technologies, while
maintaining robust risk management and control systems.
We are fully committed to Equity, Diversity and Inclusion {EDII and ourjourney to be an anti-racist
organisation. We aim to embed a confident and principled approach to EDI within every aspect of
our work and culture, and lead by learning, embedding and sharing inclusive, accessible and
equitable approaches that are rooted in the diverse experiences and needs of people experiencing
homelessness.
Shaping the Future Together. Strategic Plan 2021-24
strategie Priorities 2021-2024
Home Safe
We believe everyone should have the right to open and close their own front door and feel safe and
secure in their own accommodation. Sadly. for many people this isn't the case.
People First
We believe that homelessness is a temporary state rather than a permanent condition. It is vital that
individuals experiencing homelessness are given the right support to meet their needs and
aspirations and improve wellbeing.
Prevention into Action
If we are to truly end homelessness, we must find ways of targeting our efforts and resoLJrces further
upstream to prevent homelessness from occurring in the first place. But it is important to focus on
what is actually within our gift to change. both as an organisation and a sector. alongside our
campaigning efforts in this space.
A Stronger Voice
Our strength lies in our members: their skills, experience. resources and passion. They know better
than anyone the true nature and scale of the challenge to end homelessness. We want to give voice
to their experience and, in so doing. create opportunities for shared learning and celebration and
give challenge to Systems that are not working for people.
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Highlights from activities and impact in 2023-24
l. Home Safe
Night Shelter Transformotion Fund (NSTF)
Throughout OLAr 3 year strategy period we have sought to strengthen links with funding
organisations to increase the availability of high quality. affordable accommodation for people
experiencing homelessness. We were pleased once again this year to have supported charities
through the Night Shelter Transformation Fund INSTF).
Funded by DLUHC the NSTF provides grants to faith and community groups to transform night
shelters across England. The fund aims to improve both off-the-street accommodation as well as
support seNices offered by non-commissioned night shelter providers. This includes day centre
services and accommodation provision.
This year's round saw 25 organisations awarded £3.3million to continue transforming their services
and builds on the work of previous funds. such a5 the Winter Transformation Fund and the
Homelessness Transformation Fund. Grants included funding for both revenue and capital projects,
creating more accommodation for rough sleepers and bolstering the services that support them.
We have seen the great impact of this funding on organisations and the services they provide,
allowing them to transform and grow in what they do.
Housing First
Housing First is one of the important solutions to homelessness. Working intensively with the sector,
Homele55 Link is driving the scaling up of the quantity and quality of Housing First provision as a
solution for people who are facing multiple disadvantage. Our aim 15 to ensure that high fidelity
Housing First is available for everyone who needs it.
A strong focus of our work this year has been political influencing as we moved towards a General
Election and a likely change of government. Housing First is a key element of our Manifesto to End
Homelessness. and we published a supplementary spotlight policy briefing on Housing First. We
worked with co-chair of the APPG on Ending Homelessness, Paula Barker MP, to place an article in
Politics Home on why a Labour Government should scale up Housing FirsL and with Shadow
Homelessness minister Mike Amesbury MP who asked a number of Parliamentary Questions on the
issue.
We published our research. "More than a Roof" which found huge cross-sector benefits particularly
with regards to offending behaviour. mental and physical health, substance misuse, and reducing
reliance on emergency services. It attrarted attention from Tnside Housing and formed the
foundation of our Housing First conference. attended by over 400 people. including Andy Burnham.
Mayor of Greater Manchester.
Finally. we were successful in securing funding from the Department for Levelling-up. Housing and
Communities to develop the Fidelity Assurance Framework for Housing Firs¢ launched in April 2024.
strategic insights tool
We believe it is vital that homelessness strategies and commissioning, at both a local and national
level. are informed by high quality data. Homeless Link leads in this area. as the provider of the
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largest homelessness case management System. In-Form: as the verification organisation for the
annual rough sleeping counts and estimates: and as the provider of London's CHAIN system - the
most comprehensive data system on rough sleeping in the country.
This year our work has expanded to include the Strategic Insights Tool for Rough Sleeping in London
has been commissioned by the GLA and London Councils and developed by applied AI and data
science specialists Faculty. It aims to bring data together to enable better decision-making and
improved collective action. It brings together CHAIN. H-CLIC and In-Form data from across London
into a central data warehouse. We are now running the live system and working on improving data
visualisations and working with local authorities to assess the quality of the data and the learnings at
borough level.
Partnership self-assessment framework
Ending homelessness is not an issue that can be solved by housing or homelessness teams alone. It
requires strong partnership working between people who are experiencing or at risk of
homelessness, the voluntary. community and faith sectors, health and criminal justice partners, local
citizens and businesses, and local political leaders. Yet in many areas joint working remains under-
developed, dysfunctional. or absent. This can result in inefficient ways of working and the needs
remaining unmet.
We have pioneered and supported local partnerships across England. We believe that".
Good partnership working involving lived experience will lead to better services.
Stronger relationships and joint working improve service delivery and offers.
Better frontline staff wellbeing will enhance service delivery and staff retention.
Better services will positively impact on people experiencing or at risk of homelessness.
Improved intelligence will enable more targeted and effective support offered to the sector.
This year, supported by funding from the Department of Levelling Up, Housing & Communities, we
launched our Partnerships self-assessment framework and toolkit. This aims to guide local areas in
assessing the strength of local partnerships and identify actions to take forward against five markers
of effective partnerships- clarity of purpose, connertivity. co-produrtion. collaboration and
communication.
The self-assessment tool is an opportunity for strategic leaders to better understand local challenges
and will form the basis of Local Partnership Plans to strengthen local collaborative working at a
strategic and operational level.
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2. People First
Ending women's homelessness
Women are disproportionately affected by homelessness. but their homelessness is les5 visible and
often does not receive the necessary attention. As a result. many homelessness services have not
been designed to meet the specific needs of women.
This year we completed our 'Ending Women's Homelessness Project (EWHP) which was funded by
Garfield Weston. The projert aimed to focus attention on the needs of women who are homeless,
improve prartice and strengthen relationships between the specialist women and homelessness
sectors. This involved the development of a national cross-sector network.. the Women's Housing
Movement.
The work culminated in the publication of The Gendered Lens Framework, designed to support
homelessness services to respond to women effectively and developed in partnership with services
and women with experience of homelessness. This framework has already been used to support
development of new and existing services. Learning from the project was incorporated into our
Ending Homelessness Manifesto.
Supportlng young people
Young people experiencing homelessness are one of the most vulnerable groups in society. They
have distinct needs from adults: their pathways into homelessness. experiences while homeless and
exits out of homelessness are different. Solutions need to be youth focussed.
Young people accessing homelessness settings are often impacted by developmental trauma: early,
repeated trauma and loss which happens within important relationships. To support practitioners
working with young people we produced a Developmentally Informed Toolkit and bitesize e-
learnings on topics includ ing adultification. These provide guidance and tools to help understand
young people'sjourneys and use this knowledge to deliver compassionate. developmentally
informed support.
We also continued to facilitate the national Youth Homelessness Advisory Group which enabled us to
represent our members, needs around the new Ofsted accommodation regulations, and support the
Youth Homelessness campaign #planforthe136k developed by members of the group.
Making Every Adult Matter- Working together to tackle multiplo disadvantage
People facing multiple disadvantage experience a combination of problems including homelessness,
substance misuse. contact with the criminal justice system and rnental ill health. They fall through
the gaps between services and sy5tem5. Making it harder for them to address their problems and
lead fulfilling lives.
Making Every Adult Matter (MEAMI is a unique coalition of the national charities Clinks. Collertive
Voice, Homeless Link (host partner) and Mind. The MEAM Approach is a non-prescriptive framework
that supports 42 local areas to transform services and systems for people experiencing multiple
disadvantage.
Throughout the year the MEAM network has been exploring where next for multiple disadvantage
and the key questions that government and other partners need to answer if we are to resolve the
remaining few but persistent policy challenges that impact people experiencing multiple
disadvantage. This work has led to the publication of our Future Focus essay collection.
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Over the year MEAM has been successful in being commissioned to provide learning and support
services from 2023 to 2025 for the 15 local partnerships that form part of the Changing Futures
Programme and secured a £1.1 m grant from the National Lottery Community Fund to support and
expand the MEAM Approach network for 2024-2027.
We are currently progressing plans for setting MEAM up as an independent charitable company. with
representatives from the four coalition partners on the board.
Supporting Non-UK nationals
Homeles5 Link wants to see a country where no one is homeless as a result of their immigration
status. However. due to the current asylum and immigration system, many migrants are made much
more vulnerable to experiencing homelessness. or face additional barriers to moving on from
homelessness, than people with British citizenship.
While our vision is ambitious, we believe that we can achieve significant change, particularly through
our partnership with migrant sector membership body, the No Accommodation Network INACCOMI.
Together we are uniting the homelessness and migrant sectors to inform and influence national
policy and systems change to ensure everyone has increased access to the accommodation, support,
and immigration advice they need to prevent and end their homelessness.
For instance, in August 2023. the Home Office changed the point at which people granted refugee
status were given notice to leave asylum accommodation from 28 days after receiving the
documentation needed to demonstrate their status, to 28 days after being notified of a positive
decision. This was irrespective of whether refugees had received the evidence needed to prove their
status. This change had a significant impact and resulted in an increased number of refugees
becoming homeless.
Following pressure from the homelessness and migrant sector. and thanks to intelligence shared by
members, the Home Office confirmed at the end of December that the former practice of issuing
notice of support withdrawal 28 days after the receipt of their Biometric Residence Permit (BRPI had
been reinstated.
Through our approach rooted in the lived experience of local systems and the people impacted by
them we are working to ensure the national changes needed to equip areas to exhaust all available
options for Non-UK Nationals experiencing homelessness whilst pushing for legislative change to
prevent people from becoming homeless as they progress through the asylum system. Funding for
our first project ended in August 2023 and at the end of October we were delighted to secure further
funding from Lloyds Bank Foundation to continue our work.
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3. Prevention into Action
Gaps & opportunities lor locally-led homelessness prevention
Working collaboratively with our members and funders. we identified a need and a desire for a step-
change in efforts to prevent homelessness in England.
Currently homelessness funding and artions are largely 'downstream' in nature, focused on crisis-
orientated interventions. and on mitigating the impacts on people who are already homeless,
particularly people sleeping rough. Partners and stakeholders across the system are keen that action
to address homelessness should start to shift towards earlier stages of intervention. and we are
seeking to lead the sector in harnessing these preventative efforts.
Encouraged by these discussions, this year we secured a developrnent grant from the National
Lottery Community Fund to lay the groundwork for a potential major new programme of sector
SUPPOrt to radically advance the prevention of homelessness at local level across England.
Cardiff and Heriot-watt universities were engaged to lead the research element of this work, which
had two key objectives- to assess the extent and type of homelessne55 prevention activity across
England, including the identification of effective prartice,- and through this process to identify gaps
and opportunities for more effective homelessness prevention across England.
Underpinning this analytical work was a five-stage typology of homelessness prevention comprising
Universal. Upstream. Crisis, Emergency and Repeat prevention stages.
The research uncovered five overarching findings on the current state of homelessness prevention in
England.
1. There is insufficient prevention work at all stages of the typology
2. Resource pressures make it difficult to justify investment in upstream prevention
3. There are particular challengeslgaps for specific at risk sub-populations
4. A general lack of coordination and inter-sectoral partnership working
5. Despite challenges we encountered many examples of effective prevention practice
The report Identified six major gaps and opportunities-
1. Act on universal prevention
2. Prioritise upstream prevention
3. Improve downstream prevention
4. Implement specialist prevention measures
5. Enhance inter-sectoral partnership working with the VCS and lived experience at the centre.
6. Develop upstream funding opportunities
An opportunity to invest in upstream prevention
Our research found only 0.7% of the £78 million total allocated by grant funders to homelessness
prevention in 2021-2023 went to Upstream Prevention.
Upstream Prevention is focused on high-risk groups and risky transitions which occur before the
statutory duty to prevent homelessness is triggered.
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Our hypothesis is that through greater funding diretted to Upstream Prevention we can help to stop
individuals ever having to face homelessness and its potentially scarring impacts across the lifecycle.
Our ambition is systemic change and the next stage of our work is to make the case to funders for a
large scale programme of upstream prevention funding.
The fund's aims would be to:
1. Empower the homelessness sector and partner agencies to develop and deliver services which
prevent homelessness.
2. Provide the financial headroom organisations need to develop and test their plans.
3. Address funding imbalances by supporting initiatives that are triggered before statutory duties to
prevent homelessness are set in motion.
By supporting this Upstream Prevention Fund, funders would be able to lead the way in proactive,
early-stage homelessness prevention, empowering communities and fostering cross-sector
collaboration for systemic change.
Hom8wards- Tho Royal Foundation
In June 2023 we were delighted tojoin forces with the Prince and Princess of Wales, Royal
Foundation and partners across the sertor to launch Homewards. a five-year, locally led programme
aiming to demonstrate that together it's possible to prevent and end homelessness.
Homewards is committed to supporting the six flagship locations to deliver on their mission to focus
on preventing homelessness rather than managing it.
Alongside access to an extensive network of best-in-class expertise, potential partners and funders; a
local lead to drive forward action: and a research partner to evaluate success. the Homewards Fund
is providing up to £500,000 of flexible seed funding for each of the Homewards locations. This will get
them started with preventative solutions to end homelessness.
Homeless Link has been appointed as grant manager for the fund. We will make all the grants and
SUPPOrt the process from end to end. The fund opened for applications in March 2024 with the first
grants due to be made in June 2024.
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4. A Stronger Voice
Our manifesto to end homelessness together
Throughout this strategy period we have aimed to be a stronger. bolder voice for the sector. In 2023-
24 our work was particularly focused on the anticipated General Election. Ourjourney started early.
In the summer of 2023 we brought together more than 50 organisations from across the country to
join policy development workshops to help inform the asks we would make of the next Government.
Based on the priorities our members shared with us we launched our manifesto- A Home for
Everyone- setting out the solutions we need and four overarching ambitions.
1. Everyone has a safe. secure. suitable home in which to thrive
2. Every arm of government working together and playing their part
3. A homelessness System that works for all
4. Sustained investment preventing and ending homelessness- for good
By co-producing our policy agenda we had a powerful platform that our members were eager to
campaign on. In March 2024. with the support of Riverside Housing. for the first time ever we
coordinated a homelessness sector mass lobby on parliament.
It was a huge success with over 90 homelessness organisations coming together in Westminster. The
Conservative Homelessness Minister, Labour Shadow Homelessness Minister and Liberal Democrat
Spokesperson for Housing all addressed the audience of homelessness sector leaders and people
with lived experience. Together we met with over 70 MPS across the day, making the case for long-
term change.
The electlon and a new government
Since the year end there's been a general election and a new government has been elected. Without
doubt it is thanks to campaigning across the sertor that Labour made a manifesto commitment to a
cross-government approach to homelessness. They also pledged a major social housing building
program and to end 'no fault. section 21 evictions.
We set an ambitious target for ourselves and our members to engage at least 100 candidates during
the election - a target we exceeded with over 300 candidates signing our election pledge and
member organisations meeting with candidates all across the country.
This has created a strong base of engagement with new ministers and MPS which we will build on as
we continue to campaign for our manifesto asks to become reality.
Transforniing case management with In-Fomi
In-Form is the UK'S leading client relationship and service management solution
There are four reasons why we have built and manage In-Form.
1. To help our members deliver better seniices to people experiencing homelessness
2. To help our members demonstrate their impact to funders. commissioners and other
stakeholders
3. To build an evidence base on people experiencing homelessness and what works in ending their
homelessness
4. To generate income for Homeless Link
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We ended 2023-24 with 300 customers129% growth over 3 years). 22.300 users134% growth over 3
years} and Annual Licence fees of £3.700k193% growth over 3 years).
Over the course of the year we won 28 new customers with 14 cancellations. The most notable new
customer is Riverside Housing's support and care contract which brings in 2,000 new users, £150k in
implementation fees and £300k annual licence fees. This ensured we finished the year well ahead of
all the targets we had set for ourselves.
We have a significant ongoing programme of product development. This includes upgrades to
existing fun￿lOnality and development of new functionality. The priority for the coming year is the
development of the Housing Management module. which will be combined with the existing
functionality for licence management. document generation and rent to form the In-Form Housing
product.
Doveloping the sector's workforce and leadership
There are thousands of people working in homelessness and adjacent Sectors. The work can be
incredibly rewarding but also comes with many challenges. Homeless Link works to support strong
leadership in the sector and the recruitment. retention and development of a high quality workforce.
In 2023-24 we expanded our leadership development programme with 120 established and
emerging leaders participating in our intensive programme. Participants report increased
confidence, networks and access to peer support. increased levels of skills and knowledge being
applied at work, more effective management styles and feeling re-invigorated. We were delighted to
gain ILM recognition for the programme and with the support of City Bridge Foundation and DLUHC
all places were free-of-charge for participants.
Throughout 2023-24 we have been consulting with the sector and people with lived experience to
develop a new national skills framework. Designed to be a key resource to support the learning and
development of the housing and homelessness workforce. the framework will provide key
information on the homelessness sector. focusing on the career pathways, occupations and job roles
with it. as well as the competencies, both existing and emerging required for each role. The
framework will be published early in 2024-25.
2023-24 was the second year of delivery for our Level 3 Chartered Institute of Housing ICIHI
accredited certificate in providing homelessness services. The ground-breaking qualification
recognises the vital work homelessness staff do and up5kills staff to support people in a strengths-
based way.
The accredited courses have been heavily oversubscribed and we are now excited to go into 2024-25
exploring the opportunity for Homeless Link to become an accreditation body ourselves and to
expand our offer of this much in demand offer for our members.
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Organisational Development in 2023-24
Equalities, Diversity and Inclusion
Our Commitment to Change 2021-24 EDI strategy set out 5 thematii areas for action: Our
Governance; Our Team," Our Members: People Experiencing Homelessness; and Government and
Society. Delivery of the strategy continued in 2023-24 with strategic oversight by the Board.
Highlights i nclude
Investors in Diversity staff survey received an 80% response rate. We received the Investors in
Diversity for Small Charities award. We are taking forward the feedback as part of the
development of our forthcoming People Strategy and review of EDI HR policies.
As part of our homelessness sector leadership development work. we developed a tool
designed for leader5 to self-assess their organisation's EDI maturity which was launched in
February 2024.
Our membership survey results were positive. with 71 % of our members agreed that
Homeless Link plays an important role in pushing forward organisation development in the
sector particularly in EDI related areas.
Corporate Management
Our reserves recovery plan was our major corporate management priority throughout the year. With
a number of significant long-term funding agreements finishing at the end of the financial year we
agreed to reduce planned expenditure, and in particular our salary budget. for 2024-25.
We put forward a voluntary redundancy scheme to offer all staff at Homeless Link. The scheme was
successful. We reached agreement for seven members of staff to leave under the scheme and no
compulsory redundancies were necessary.
Following the departure of our Director of Finance in ottober 2023. our Deputy CEO resumed his
prior role as finance director and took over management of the finance teatn. We commissioned
Azets to run a follow up internal audit of our financial management processes. They provided us with
a detailed analysis of progress made since the audit the previous year. as well as recommendations
for future actions. Our new Finance Directorjoined us in May 2024 and is implementing the
recommendations.
We have reviewed and updated our Data Protection policy and developed new procedures for Data
Breach Responses. Data Sharing Agreements and Data Protection Impact Assessments. All staff have
been trained in the new policies.
We were recertified for Cyber Essentials in November. We have formalised our IT Strategy and
developed a new Information Security Policy. Following a competitive tender process we have
appointed a new supplier for our ￿ Managed Services. Smartdesc will take over the contract on I,
July 2024. They will be supporting us to achieve Cyber Essentials Plus this year and IS027001
certification next year.
In response to new Charity Commission guidance we developed, approved and implemented a new
corporate social media policy. We also developed and approved a new membership policy to
supplement the provisions of our articles of association. the policy clarifie5 eligibility criteria and
processes for admission to and termination from membership of Homeless Link.
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Financial review
Results for the year
Our income was £10.03m (2022123 £8.76m) an increase of £1.27rn (14.5%). Increase in Income was
evenly spread across various income streams with a small decline in Statutory Income. Unrestricted
Income is responsible for most of the increase in Income (£0.98ml.
Statutory Income for the year was £2.08m {2022123 £2.25ml a decrease of £0.17m. This was offset by
growth on all other Income streams. Trusts and Foundation grew by £0.25m145%1, MEAM £0.37m
154%). In-Form £0.28m (8%). Membership Services £0.34m (23%) and Other Income by £0.06m (25%).
Expenditure for the year was £10.15m (2022123 £9.01m) an increase of £1.14m. The majority of this
was investing in our staff with growth in numbers to 110 (2022123 981 and increase in costs of £0.9m.
We incurred a deficit for the year of £123k. Of this deficit. £5k related to restricted funds. leaving
£118k as an unrestricted deficit. Our total funds reduced to £1.03m. This was represented by
Restricted Funds of £292k and Unrestricted Funds of £736L including designated funds of £263k.
Reserves poliey
Homeless Link holds reserves primarily in order to maintain an adequate level of resilience against
financial risks, and to be able to take advantage of new opportunities as they arise.
The trustees determine a minimum level of reserves to be held on the basis of risk-weighted financial
forecasts for possible future adverse events. Examples include:
Ability to maintain adequate working capital in the event of a significant delay in receipt of
income, or a requirement to incur significant additional expenditure;
Ability to maintain service levels in the event of loss of a funding source. until the funding can be
replaced, or the charity can be appropriately restructured-
In the last resort. ability to wind up the charity on a solvent basis.
On the above basis. the trustees require the charity to hold reserves that represent at least 3
months, spending excluding grant-making and other payments to partners, MEAM and In-Form.
At the year-end, the chariWs reserves (defined as general unrestricted funds less the net book value
of fixed assets) amounted to £343.120 (2022123 £444.976). The reserves policy is reviewed annually
by the Board of Trustees. and they have resolved to retain this reserves policy as a target.
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Future Plans
Many Voices, One Vision:
Uniting to end homelessness
Strategic Plan 2024 - 2027
In our strategy for the next three years we have set ourselves three bold ambitions.
Firstly. to support our members and partners to be strong. resilient and inclusive organisations
delivering the excellent accommodation and support Se￿ICe5 that are at the heart of preventing and
ending homelessness. Through our guidance and research, our events, training and development
offer and our In-Form case management systems, we will support organisations, leaders and their
workforces to develop and improve. But those services operate within systems which too often act as
barriers to progress.
Our second goal is therefore to work with our members to influence systemic change- both local
and national. We will be a strong voice for the sector and run Collaborative campaigns that seek to
harness our collective power. We will develop and promote new evidence-based approaches to
preventing and ending homelessness and build strong partnerships within and across sectors to
deliver them.
Thirdly, to achieve these ambitions, Homeless Link must be a strong and resilient organisation and
provide outstanding services to our members. We will be responsive to members, changing needs
and able to adapt to the opportunities and threats of the world around us. And we will model the
best practice we promote, including being an excellent and inclusive employer and embedding
equity, diversity and inclusion in everything we do.
The path ahead will be challenging, but by drawing on the great strengths and talents of everyone at
Homeless Link and by convening and mobilising our members. we know that together we can end
homelessness.
Our Strategic Ambitions 2024 - 2027
Supporting our sector and improving services
The sector will be stronger. and our members will develop and deliver excellent services to prevent
and end homelessness.
Influencing ehange to systems
Together we will influence government. agencies and partners at all levels to act in a holistic,
collaborative and consistent way to prevent and end homelessness for good.
Developing to meet the challenge
Homeless Link will be an effective. innovative. agile and sustainable national membership body. able
to meet our members, needs and modelling best practice as an organi5ation.
Annual Report & Accounts 2023-24
16

Homeless Llnk
Administrative details of the charity. its trustees and
advisors
Charity Number
1089173
Company Number
04313826
Registered Office
Minories House.
2-5 Minories. London EC3N 1 BJ
Statutory Auditor
Moore Kingston Smith LLP
9 Appold Street
London EC2A 2AP
Principal Banker
Unity Trust Bank plc
Nine Brindley Place
Birmingham B12HB
Solicitor
Russell Cooke
2 Putney Hill
London SW15 6AB
Trustees and directors
Anne McLoughlin
Amanda Dubarry
Adele Duncan
Chair
Vice-chair
Vice-chair
Resigned 15 Dec 2023
Appointed as vice-chair 15 Dec 2023
Resigned 13 Dec 2023
Appointed 13 Dec 2023
Ian Watson
Treasurer
Scott Robson
Treasurer
Harish Bhayani
Independent
Angela Lennox
Independent
Ross Watkins
Independent
Jamie Whysall
Independent
Derek Heath
Drugs Link
Simon Hewett-Avison Homeless Oxfordshire
Janice Hughes
Two Saints
Maria Iglesias
Praxis
Ellie McNeil
YMCA Together
Salma Ravat
One Roof Leicester
Mark Simms
P3
David Smith
Oasis Community Housing
Resigned 29 Sept 2023
Elected 15 Dec 2023
Elected 15 Dec 2023
Elected 15 Dec 2023
Resigned 15 Dec 2023
Eletted 15 Dec 2023
Resigned 3 Oct 2023
Company Secretary
Fiona Colley
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17

Homeless Llnk
Senior Staff
Rick Henderson
Matt Harrison
Fiona Colley
Peter Smith
Sharon Daley
an Carson
Chief Executive
Deputy Chief Executive
Director of Social Change
Director of Sector Development
Director of Finance & Resources
Director of Finance & Resources
Resigned 27 October 2023
Appointed 20 May 2024
Structure, governance and management
structure
Homeless Link is a registered charity and a company limited by guarantee and is governed by
its Articles of Association.
Homeless Link Social Investment Limited is a wholly owned trading subsidiary of Homeless
Link.
Homeless Link (Trading) Limited is a wholly owned, currently non-trading, subsidiary of
Homeless Link.
Governanceand management
The Board of trustees of Homeless Link comprises a minimum of 5 and a maximum of 17 trustees.
Trustees of Homeless Link are also directors of the company. The Board is comprised of-
up to 10 trustees elected from amongst our membership
up to 7 independent trustees including up to 2 trustees with lived experience of homelessness
Trustees are elected or appointed for an initial term of 3 years and may be elected or appointed for
further periods of 3 years. No trustee may serve for more than 9 years continuously.
The Board completed a review of its sub-committee structure and in September 2023 established
three sub-committees. Audit & Risk, Remunerations & Nominations and Resources & Enterprise to
undertake detailed oversight in those areas and to make recommendations to the Board. These
replace the previous sub-committees. The new strurture will be reviewed after twelve months of
operation.
Whilst the trustees have ultimate responsibility for the governance and direction of Homeless Link,
the operations of Homeless Link are managed by the Chief Executive and the Senior Management
Team.
Charity Governance Code
The Charity Governance Code is a prartical tool to help charities and their trustees develop high
standards of governance. The Code sets out aspirational principles and recommended practice for
good governance and is intended to be a tool for continuous improvement towards the highest
Standard.
In June 2021 we received the finding of an independent review to appraise ourselves against the
Code and to provide a governance action plan. The review found that "Homeless Link's Board
demonstrates many features of good governance as set out in the Code and there is evidence of
Annual Report & Accounts 2023-24
18

Homeless Llnk
ongoing review and developmenL However. as with most charities a review has identified scope for
improvement in systems and processes to align arrangements with recommended practice."
The recommendations of this review have now been fully implemented with the completion and
implementation of the review of the Board sub-committees in 2023-24.
The Board self-assesses against the Charity Governance Code annually and has not identified any
significant concerns at this time. We are currently recruiting for our next Chair of the Board and have
deferred our next independent external review until the new Chair is in place.
Trustee recruitment und training
Homeless Link's trustees are recruited by a combination of membership elettion and Board
appointment.
Homeless Link provides an indurtion programme for trustees. which provides guidance on their
legal responsibilities and obligations. The indurtion also provides an overview of the operations and
practices of Homeless Link.
The trustees regularly assess the skills required to provide comprehensive oversight and appoint and
co-opt trustee5 to fill any potential skill gaps. We have implemented an annual trustee appraisal
process, EDI and skills audits, and support trustees to develop their governance skills.
Key management personnel remuneration
The salaries and benefits are set based on the market rates for the sector in which Homeless Link
operates.
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19

Homeless Llnk
Risk management
The trustees recognise that in the dynamic environment in which the organisation operates, the risks
encountered are continually changing. In 2023124 we refined and fully embedded the new risk
management system and processes introduced in early 2023.
We maintain a central register of all significant ri5k5 facing the organisation. Each quarter our SMT
review the risk register and highlight areas of progress and concern. These are then addressed by
the managers of each team.
This year we established a new Audit & Risk board sub-committee which scrutinises our full risk
register on a quarterly basis. considering changes since the13st meeting and action plans to control
or mitigate the risks. At each Board meeting the Board receive. discuss and approve a review of the
key risks facing the charity.
The top four key risks we have currently identified for artion are as follows along with the key control
and mitigation actions in place or planned:
Key Rlsk
Reserves
Mltlgatlons
Budget process
Weekly cashflow management
Monthly management accounts
Quarterly reviews of finance with all teams
Voluntary Redundancy Scheme
Contingency planning
Two-year reserves recovery plan
Working with the new government and civil seNants to build the
case for continued funding
Evalutation of the impact of our funded work
Contin
en
lannin
Cyber Essentials certification
With the support of our new managed services provider we will
seek to upgrade our security certification to Cyber Essentials plus
in 2024 and IS027001 in 2025.
Improved policies and procedures with mandatory staff training
Full device management of all devices accessing Homeless Link
stems
Review of current systems and processes to improve
automation. reduce time spent and use all capabilities of existing
systems.
Implementation of recommendations from internal audit
Build business case for a new cloud-based financial system
Statutory funding
Cyber security
Finance systems
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20

Homeless Llnk
Trustees. responsibilities in relation to the financial
statements
The trustees of Homeless Link are responsible for preparing the Trustees. Report and the financial
statements in accordance with applicable law and regulations.
Company law requires the trustees to prepare financial statements for each financial year. Under
that law, the trustees have elected to prepare the financial statements in accordance with United
Kingdom Generally Accepted Accounting Practice (United Kingdom Accounting Standards and
applicable law). Under company law, the trustees must not approve the financial statements unless
they are satlsfied that they give a true and fair view of the State of affairs of the charitable company
and of the income and expenditure of the charity for that period. In p￿parIng these financial
statements. the trustees are required to:
select suitable accounting policies and apply them consistently..
observe the methods and principles in the Charities SORP-
makejudgments and estimates that are reasonable and prudent:
state whether applicable UK Accounting Standards have been followed, subject to any
material departures disclosed and explained in the financial statements; and
prepare the financial statements on the going concern basis unless it is inappropriate to
presume that the charitable company will continue in business.
The trustees are responsible for keeping adequate accounting records that are sufficient to show and
explain the charitable company's transactions and disclose with reasonable accuracy at any time the
financial position of the charitable company and enable them to ensure that the financial statements
comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the
charitable company and hence for taking reasonable steps for the prevention and detection of fraud
and other irregularities.
statement as to disclosure to our auditors
In so far as the trustees are aware:
there is no relevant audit information of which the charitable company's auditor is unaware..
and
the trustees have taken all steps that they ought to have taken to make themselves aware of
any relevant audit information and to establish that the auditor is aware of that information.
Auditor appointment
As part of the regular review of our governance. we carried out a review of our audit provider and
decided to re-appoint Moore Kingston Smith LLP.
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21

Homeless Llnk
Approval
The Trustees, Report was approved on 7 November 2024 and is signed on their behalf by
-diKe McLo¢okli
Anne McLoughlin. Chair of Trustees
Annual Report & Accounts 2023-24
22

Homeless Llnk
Independent auditors. report to the members of
Homeless Link
opinion
We have audited the financial statements of Homeless Link {the 'company') for the year ended 31
March 2024 which comprise the Group Statement of Financial Activities, the Group and Parent
Charitable Company Balance Sheets, the Group Cash Flow Statement and notes to the financial
statements, including a summary of significant accounting policies. The financial reporting
framework that has been applied in their preparation is applicable law and United Kingdom
Accounting Standards, including FRS 102 'The Financial Reporting Standard Applicable in the UK and
Republic of Ireland, (United Kingdom Generally Accepted Accounting Practice).
In our opinion the financial statements:
give a true and fair view of the state of the group's and the parent charitable company's
affairs as at 31 March 2024 and of the group's incoming resources and application of
resources, including its income and expenditure. for the year then ended..
have been properly prepared in accordance with United Kingdom Generally Accepted
Accounting Practice.- and
have been prepared in accordance with the requirements of the Companies Act 2006 and the
Charities Act 2011.
Basis for opinion
We conducted our audit in accordance with International Standards on Auditing (UK) (1SAslUK)) and
applicable law. Our responsibilities under those standards are further described in the Auditor's
Responsibilities for the audit of the financial statements section of our report. We are independent of
the charitable company in accordance with the ethical requirements that are relevant to our audit of
the financial Statements in the UK. including the FRC'S Ethical Standard. and we have fulfilled our
other ethical responsibilities in accordance with these requirements. We believe that the audit
evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.
Conclusions relating to going concern
In auditing the financial statements, we have concluded that the trustees. use of the going concern
basis of accounting in the preparation of the financial statements is appropriate.
Based on the work we have performed. we have not identified any material uncertainties relating to
events or conditions that, individually or collertively. may cast significant doubt on the charitable
company's ability to continue as a going concern for a period of at least twelve months from when
the financial statements are authorised for issue.
Our responsibilities and the responsibilities of the trustees with respect to going concern are
described in the relevant sections of this report.
other information
The other information comprises the information included in the annual report, other than the
financial statements and our auditor's report thereon. The trustees are responsible for the other
information. Our opinion on the financial statements does not cover the other information and.
Annual Report & Accounts 2023-24
23

Homeless Llnk
except to the extent otherwise explicitly stated in our report. we do not express any form of
assurance conclusion thereon.
In connection with our audit of the financial statements. our responsibility is to read the other
information and, in doing so. consider whether the other information is materially inconsistent with
the financial statements or our knowledge obtained in the audit or otherwise appears to be
materially misstated. If we identify such material inconsistencies or apparent material
misstatements. we are required to determine whether there is a material misstatement in the
financial statements or a material misstatement of the other information. If, based on the work we
have performed. we conclude that there is a material misstatement of this other information. we are
required to report that fact.
We have nothing to report in this regard.
Opinions on other matters prescribed by the Companies Act 2006
In our opinion, based on the work undertaken in the course of the audit:
the information given in the trustees. annual report for the financial year for which the
financial statements are prepared is consistent with the financial statements: and
trustees, annual report have been prepared in accordance with applicable legal requirements.
Matters on which we arg required to report by exception
In the light of the knowledge and understanding of the group and parent charitable company and its
environment obtained in the course of the audit. we have not identified material misstatements in
the trustees, annual report.
We have nothing to report in respect of the following matters where the Companies Act 2006 and the
Charities Act 2011 require u5 to report to you if, in our opinion-
the parent charitable company has not kept adequate and sufficient accounting records. or
returns adequate for our audit have not been received from branche5 not visited by us: or
the parent charitable company's financial statements are not in agreement with the
accounting records and returns; or
certain disclosures of trustees. remuneration specified by law are not made.. or
we have not received all the information and explanations we require for our audit,. or
the trustees were not entitled to prepare the financial statements in accordance with the
small companies regime and take advantage of the small companies exemption in preparing
the Trustees, Annual Report and from preparing a strategic report.
Responsibilities ottrustees
As explained more fully in the trustees. responsibilities statement set out on page 26. the trustees
(who are also the directors of the charitable company for the purposes of company law) are
responsible for the preparation of the financial statements and for being satisfied that they give a
true and fair view, and for such internal control as the trustees determine is necessary to enable the
preparation of financial statements that are free from material misstatement. whether due to fraud
or error.
Annual Report & Accounts 2023-24
24

Homeless Llnk
In preparing the financial statements. the trustees are responsible for assessing the group and
parent charitable company's ability to continue as a going concern. disclosing, as applicable, matters
related to going concern and using the going concern basis of accounting unless the trustees either
intend to liquidate the group or parent charitable company or to cease operations, or have no
realistic alternative but to do so.
Auditor's responsibilities for the audit ot the financial statements
We have been appointed as auditor under the Companies Art 2006 and section 151 of the Charities
Act 2011 and report in accordance with those Acts.
Our objectives are to obtain reasonable assurance about whether the financial statements as a
whole are free from material misstatement. whether due to fraud or error. and to issue an auditor's
report that includes our opinion. Reasonable assurance is a high level of assurance. but is not a
guarantee that an audit conducted in accordance with ISAS (UK) will always detect a material
misstatement when it exists. Misstatements can arise from fraud or error and are considered
material if, individually or in aggregate. they could reasonably be expected to influence the economic
decisions of users taken on the basis of these financial statements.
As part of an audit in accordance with ISAS (UK) we exercise professional judgement and maintain
professional scepticism throughout the audit. We also-
Identify and assess the risks of material misstatement of the financial statements, whether
due to fraud or error. design and perform audit procedures responsive to those risks. and
obtain audit evidence that is sufficient and appropriate to provide a basis for our opinion. The
risk of not detecting a material misstatement resulting from fraud is higher than for one
resulting from error. as fraud may involve collusion. forgery. intentional omissions,
misrepresentations. or the override of internal control.
Obtain an understanding of internal control relevant to the audit in order to design audit
procedures that are appropriate in the circumstances. but not for the purposes of expressing
an opinion on the effectiveness of the group and parent charitable company's internal
control.
Evaluate the appropriateness of accounting policies used and the reasonableness of
accounting estimates and related disclosures made by the trustees.
Conclude on the appropriateness of the trustees. use of the going cor)cern basis of
accounting and, based on the audit evidence obtained. whether a material uncertainty exists
related to events or conditions that may cast significant doubt on the group and parent
charitable company's ability to continue as a going concern. If we conclude that a material
uncertainty exists, we are required to draw attention in our auditor's report to the related
disclosures in the financial statements or, if such disclosures are inadequate, to modify our
opinion. Our conclusions are based on the audit evidence obtained up to the date of our
auditor's report. However. future events or conditions may cause the group or parent
charitable company to cease to continue as a going concern.
Evaluate the overall presentation, structure and content of the financial statements, including
the disclosures, and whether the financial statements represent the underlying transactions
and events in a manner that achieves fair presentation.
Obtain sufficient appropriate audit evidence regarding the financial information of the entities
or business activities within the group to express an opinion on the consolidated financial
statements. We are responsible for the direction. supervision and performance of the group
audit. We remain solely responsible for our audit report.
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25

Homeless Llnk
We communicate with those charged with governance regarding. among other matters. the planned
scope and timing of the audit and significant audit findings. including any significant deficiencies in
internal control that we identify during our audit.
Explanation as to what extent the audit was considered capabla ot detacting irregularities.
including fraud
Irregularities, including fraud. are instances of non-compliance with law5 and regulations. We design
procedures in line with our responsibilities, outlined above. to detect material misstatements in
respect of irregularities, including fraud. The extent to which our procedures are capable of detecting
i rregularities, including fraud is detailed below.
The objectives of our audit in respect of fraud, are: to identify and assess the risks of material
misstatement of the financial statements due to fraud; to obtain sufficient appropriate audit
evidence regarding the assessed risks of material misstatement due to fraud, through designing and
implementing appropriate responses to those assessed risks,. and to respond appropriately to
instances of fraud or suspected fraud identified during the audit. However. the primary responsibility
for the prevention and detection of fraud rests with both management and those charged vvith
governance of the charitable company.
Our approach was as follows:
We obtained an understanding of the legal and regulatory requirements applicable to the
charitable company and considered that the most significant are the Companies Act 2006, the
Charities Act 2011. the Charity SORP. and UK financial reporting standards as issued by the
Financial Reporting Council and U K taxation legislation.
We obtained an understanding of how the charitable company complies with these
requirements by discussions with management and those charged with governance.
We assessed the risk of material misstatement of the financial statements, including the risk
of material misstatement due to fraud and how it might occur. by holding discussions vvith
management and those charged with governance.
We inquired of management and those charged with governance as to any known instances
of non-compliance or suspected non-compliance with laws and regulations.
Based on this understanding. we designed specific appropriate audit procedures to identify
instances of non-compliance with laws and regulations. This included making enquiries of
management and those charged with governance and obtaining additional corroborative
evidence as required.
There are inherent limitations in the audit procedures described above. We are less likely to become
aware of instances of non-compliance with laws and regulatior15 that are not closely related to events
and transactions reflected in the financial statements. A150. the risk of not detecting a material
misstatement due to fraud is higher than the risk of not detecting one resLJlting from error, as fraud
may involve deliberate concealment by. for example. forgery or intentional misrepresentations, or
through collusion.
Use of our report
This report is made solely to the charitable company's members, as a body. in accordance with
Chapter 3 of Part 16 of the Companies Act 2006 and, in respect of the consolidated financial
statements, to the charity's trustees. as a body. in accordance with Chapter 3 of Part 8 of the
Annual Report & Accounts 2023-24
26

Homeless Llnk
Charities Act 2011. Our audit work has been undertaken so that we might state to the charitable
company's members and trustees those matters which we are required to State to them in an
auditor's report and for no other purpose. To the fullest extent permitted by law, we do not accept or
assume responsibility to any party other than the charitable company, the charitable company's
members, as a body, and the charity's trustees, as a body, for our audit work, for this report, or for
the opinion we have formed.
James Saunders (Senior Statutory Auditor)
for and on behalf of Moore Kingston Smith LLP. Statutory Auditor. 9 Appold Street. London EC1A 2AP
Date:
0611212024
Moore Kingston Smith LLP is eligible to act as auditor in terms of Sertion 1212 of the Companies Act
2006.
Annual Report & Accounts 2023-24
27

Homeless Llnk
Consolidated statement of financial activities
Incorporating income and expenditure account
For theyear ended 31 March 2024
2024
2023
Unrestrlcted Restricted
Total
Totsl
Funds
Funds
Funds
Funds
INCOME
Notes
Income from charftable actlvities
Statutory income
Trusts and Foundations
1.540.915
539.648
2.080.563
2.254,118
134.261
687.339
821.600
567.016
MEAM Services
366,036
3.551.967
700,000
1,066,036
3,551,967
694,079
3,275,030
In-Form
Membership Service5
1.869.824
1,869,824
1,524,894
Grants Programme
Other income
138.000
138,000
Other income
429.027
71.544
500.571
440.435
Total income
7.891030 2,13&531
10,028,561
8,755,572
£￿PEND￿uRE
Expendlture on ralslng funds
Fundraising
Expenditure on charitable activities
Ending Homelessness
Research and Development
MEAM
26.542
26.542
12.219
1.338,106
385.435
855.844
2,193,950
820,723
2,397,580
557,701
435,288
296.364
707.035
1,003,399
699,932
In-Form
3.731.350
3.731.350
3.284,349
Membership Services
1.574,457
1,574,457
1,349,356
Grants Programme
Other expendirure
Total expenditure
Net movement in funds for the year
Reconclliation of funds:
143.724
143.724
28.000
657.776
657,776
693,206
9-10
8.010.030 1141B91
(118.000)
(5.360)
10.151.921
9.022.343
(123360) (266.771)
Total fvnds brought forward
854.276
297.057
1.151.333
1.418,104
Total fvnds carried forward
20
736276
291,697
1,027,973
1,151,333
Allincome andexpenditure are derivedfrom continuing actiwties.
There were no otherrecognisedgains orlosses other than those st3ted3bove.
the notes on pages 32 to 57form an integralpart ofthe fjinancialstatements.
A comp3rative of the StatementofFin3ncialActivities fortheye3r ended31 March 2023 is on page 58.
Annual Report & Accounts 2023-24
28

Homeless Llnk
Consolidated and charity balance sheets
As at 31 March 2024
Group
2024
Charity
2024
Group
2023
Charity
2023
Notes
Flxed Assets
Intangible fixed assets
Tangible fixed assets
Investments
13
59,313
70.733
59.313
70.733
103.225
131.573
103,225
131,573
13
14
130.047
130.048
234.799
234,81XJ
Debtors:
amounts falling due after one year
Current Assets
15
113.940
Debtors & prepayments
Cash at bank
15
3.311,270 3,212.328
1,786.062
1,510.158
139.546
139,546
5236.878 4.862.032
3,207,599 2,888,322
1,140.896
1,052,090
124,418
124,418
4.472.913 4.064,830
Short term investments
16
Creditors:
amounts falling due within one year
Net current assets
17
(4,338,952) (3,964,106) {3.302,531) 13,148,296)
897.926
897.926 1.170382
916,534
Total assets less current liabilities
Creditors:
amounts falling due after one year
Net assets
1,027,973 1,027,974
1,519,121
1,151,334
18
{367.788)
1.151333
1.027.973 1.027,974
1,151,334
Represented by
2024
2024
2023
2023
Funds
Unrestricted funds: general
Unrestricted funds: designated
Restricted funds
Total Funds
19
19
20
473,166
473.167
679,775
679,776
263.110
263,110
174,501
174,501
291.697
291.697
297.057
297,057
1.027.973 1.027.975 1.151333 1,151,334
The accounts tvere approvedandauthorisedfor issue by the Boardof Irustees
On * November2024 andsigned on theirbehalfby."
Anne McLoughlin. Chair of the Board of Trustees
-Ai4e MclJH6kLI
Annual Report & Accounts 2023-24
29

Homeless Llnk
Consolidated statement of cash flows
For the yearended 31 March 2024
Group
2024
Group
2023
Cash flows from operatlng actlvttles:
Net {expenditurel l income las per the Statement of Financial
Activities)
Depreciation
Increase in short-term debtors
Decrease in Homeless Link Social Investment Ltd.. Long-term
debtors
(123,360)
127,330
{103,671)
{266.771)
67,071
{203,002)
113,940
1,036,421
247.197
117,078
Increase in short-term creditors
Decrease in Homeless Link Social Investment Ltd: Long-term
creditors
Net Cash Inflowl{oufflow) from operatlng actlvltles
Purchase of intangible assets
Purchase of fixed assets
1367,788)
682,872
{8.750)
113,828)
122,578)
{83,5001
{121.927)
(59,1501
(89,4991
{148,6491
Net Cash oufflow from capital expenditure and investments
Change in cash and cash equivalents in the reporting period
1660,294)
{270,5761
Cash and cash equivalents at the beginning of the reporting
period
1,265.314
1,535,890
Cash and cash equivalents at the end of reporting period
1,925,608
1,265.314
Analysis of cash and cash equivalents
Cash in hand
1,786,061
139,546
1.925,608
1,140,896
124,418
1,264.314
Short term investments
Totsl cash and cash equivalents
Annual Report & Accounts 2023-24
30

Homeless Llnk
Consolidated statement of cash flows
Fortheyearended 31 March 2024
Analysis of changes in net debt
Other
Cash non-cash At end of
Flows
charges
year
At start of
Cash in hand
1.140.896
124,418
645,166
15,128
1,786,062
139,546
1,925,608
Short term investment
1,265,314
660,294
Loans falling due within one year
(154.2351
1220.611 } 1374,8461
Loans falling due after more than one year
Changes In net debt
(367.7881
743.291
367.788
660294
147,177 1,550,762
Annual Report & Accounts 2023-24
31

Homeless Llnk
Notes to the financial statements
For the year ended 31 March 2024
1. ACCOUNTING pouaES
Basis of preparation
Homeless Link constitutes a public benefit entity as defined by FRS102. The financial
statements have been prepared in accordance with Accounting and Reporting by Charities:
Statement of Recommended Practice applicable to charities preparing their accounts in
accordance with the Financial Reporting Standard applicable in the United Kingdom and
Republic of Ireland (FRS 102) including update bulletin 2. the Charities Art 2011. the
Companies Act 2006 and United Kingdom Generally Accepted Practice.
The financial statements have been prepared in Sterling. which the functional currency of
Homeless Link. Monetary amounts in the financial statements are rounded to the nearest
Pound.
Consolidated financial statements
The financial statements consolidate the results of Homeless Link and its wholly owned
subsidiary, Homeless Link Social Investment Ltd on a line-by-line basis. The subsidiary
company has the same year end date of 31 March 2024.
Going Concern
The trustees have assessed whether the use of Going Concern is appropriate and have
considered possible events or conditions that might cast significant doubt on the ability of
the group to continue as a Going Concern. The trustees have given due consideration to the
longer-term impact of the Covid-19 pandemic on the charity's operations and the current
cost of living crisis.
Having reviewed forecasts prepared by management. the trustees are confident that the
charity and group will continue to meet its obligations as they fall due and therefore the
Going Concern basis continues to be appropriate.
Crltlcal accountlng &Jmates and areas ofjudgement
In preparing the financial statements it is necessary to make certain judgements, estimates
and assumptions that affert the amounts recognised in the financial statements. There were
no judgements and estimates considered by the trustees to have significant effect on the
amounts recognised in the financial statements.
Annual Report & Accounts 2023-24
32

Homeless Llnk
Notes to the financial statements
For the year endod 31 March 2024
1. ACCOUNTING POUCIES (continued)
Investments
Unlisted investment comprises investments in subsidiaries which are measured at cost less
impairment.
Income
Grants, donations and legacies are recognised as income when they are receivable.
Membership fees are apportioned over the period of membership.
Fees from training and events are treated as income on the date the goods or services are
supplied.
Other income from social enterprise activities is spread evenly over the period to which the
services relate.
Expendlture
Expenditure 15 recognised once there is a legal or constructive obligation to make a payment
to a third paty, it is probable that a settlement will be required. and the amount of the
obligation can be measured reliably.
Expenditure is classified under the following activity headings:
Expenditure on raising funds: and
Expenditure on charitable activities.
Allocatlon of support costs
Expenditure that cannot be directly attributed to Specific activitie5 and Services are pooled
together as central overheads and are apportioned across activities and services using staff
full time equivalents.
Grants payable
Grants payable are payments made to third parties in the furtherance of the charitable
objectives of the Charitable Company. The grants are included in the Statement of Financial
Activities in the period in which the awards are made.
Fund accounting
Unrestricted funds are available for use at the discretion of the trustees in furtherance of the
charitable objettives of Homeless Link. Unrestricted funds include designated funds where
the trustees. at their discretion. have created a fund for a specific purpose.
Restricted funds can only be used for particular restricted purposes within the objects of the
charity. Restrictions arise when specified by the donor or when funds are raised for particular
restricted purposes.
Further details on each fund are disclosed in Notes 19 and 20.
Annual Report & Accounts 2023-24
33

Homeless Llnk
Notes to the financial statements
For the year endod 31 March 2024
1. ACCOUNTING POUCIES (continued)
Depreciatlon of Tangible and Intanglble Flxed Assets
It is Homeless Link's policy to capitalise assets costing over £500. Depreciation is calculated
so as to write off the cost of Intangible and Tangible Fixed Assets on a straight-line basis over
their expected life.
Rates of Depreciation:
Computer Equipment and systems
Furniture and other equipment
Leasehold Improvements
Three years
Five years
Remaining length of lease
Intangible assets are capitalised then the aggregate costs are over £10.000. The Intangible
assets in the accounts will be amortised over three years.
Pensions
Homeless Link pays defined contributions into a stakeholder pension scheme set up in 2008.
Contributions are charged to the Statement of Financial Activities as they occur.
Leased assets
Rentals applicable to operating leases. where substantially all the benefits and risks of
ownership remain with the lessor. are charged to the Statement of Financial Artivities as they
occur.
Short term investments
The trustees, having regard to the liquidity requirements of operating the charity. have
invested surplu5 funds in short-term units, COIF Charities Investment Fund Accumulation
Units, managed by CCLA.
Short term investments are included on the balance sheet at their market value at the end of
the financial year. Realised and unrealised gainsl(losses) are creditedl{debited) to the
Statement of Financial Activities in the year in which they arise.
Annual Report & Accounts 2023-24
34

Homeless Llnk
Notes to the financial statements
For the year endod 31 March 2024
2 sTAT￿oRy INCOME
Unrestricted
Funds
Restricted
Funds
2024
Total
Department for Levelling Up. Housing
and Communities
Greater London Authority {GLAI
London Councils
1.003.615
537.300
211,632
5.500
188,021
132,245
2,250
1.215,247
542,800
188,021
132,245
2,250
Department of Health and Social Care
Welsh Government
1,540,915
539,648 2,080,563
Unrestrlcted
Funds
Restrfcted
Funds
2023
Total
Department for Levelling Up, Housing
and Communities
Greater London Authority {GLA)
London Councils
975.974
519.189
350,000 1,325,974
117,501
636,690
163,991
163,991
118,463
118,463
9,000
9,000
Department of Health and Social Care
Welsh Government
1,495,163
758,955 2.254,118
Annual Report & Accounts 2023-24
35

Homeless Llnk
Notes to the financial statements
For the year endod 31 March 2024
3 TRUSTS AND FOUNDATIONS
Unrestricted
Funds
Restrirted
Funds
2024
Totsl
Access- The Foundation for Social Investment
43,320
135,085
65,000
43,320
135,085
65.000
30.000
150,000
42,246
City Bridge Foundation
Comic Relief
John Laing Charitable Trust
Jongen Charitable Trust
Lloyds Bank Foundation
30,000
50.000
100.000
42,246
London Housing Foundation
National Institute for Health and Care
Research
National Lottery Community Fund
Nationwide Foundation
23.094
23.094
31,167
31.167
115,303
90,978
95,407
115.303
90.978
95,407
St Martin-in-the Fields Charity
134,261
687,339
821,600
3 TRusfs AND FOUNDATIONS (continued)
Unrestrlcted
Restrlcted
Fund5
2023
Funds
Total
Access-The Foundation
114.000
100,000
89,938
114.000
125,000
89,938
50,000
50,000
88,000
32,328
17,750
Comic Relief
25.000
Nationwide Foundation
John Laing Charitable Trust
Jongens Charitable Trust
City Bridge Trust
Lloyds Bank Foundation
London Housing Foundation
50.000
50,000
88,000
32,328
17.750
142.750
424.266
567,016
Notes to the financial statements
For the year ended 31 March 2024
Annual Report & Accounts 2023-24
36

Homeless Llnk
4 MEAM
Unrestricted
Funds
Restricted
Funds
2024
Total
National Lottery Community Fund
Other income
301.686
64.350
700.000 1,001,686
64,350
366.036
700.000 1,066,036
Unrestricted
Funds
Restricted
Funds
2023
Total
National Lottery Community Fund
Other income
600.000
600,000
94,079
694,079
94,079
94.079
600.000
5 IN-FORM
Unrestrlcted
Restrirted
2024
2023
Funds
Funds
Total
Total
Annual Licence fees
Implementation5 & professional
Services
2,964.206
2.964,206 2,964,206
587.761
587,761
587,761
3.551,967
3,551.967 3,275,030
AllIn-Fonn income isunrestrirted.
Annual Report & Accounts 2023-24
37

Homeless Llnk
Notes to the financial statements
For the year ended 31 March 2024
6 MEMBERSHIP SERVICES
Unrestritted
Funds
Restricted
Funds
2024
Total
2023
Total
Training
Consultancy services
Membership fees
Events and conferences
Job advertising
Campaigning
778.905
635,598
323.963
89.243
42,115
778,905
635,598
323,963
89,243
42,115
705,725
459,483
241,740
72,349
45,594
1,869.824
1,869,824
1,524.894
AIIMembership Serwcesincome is unrestricted.
7 GRANTS PROGRAMME
Unrestricted
Funds
Restricted
Funds
2024
Total
2023
Total
Albert Hunt Trust
100.000
100.000
Access- The Foundation for Social
Investment
38,000
38,000
138.000
138,000
Allfunds recelvedforour GrantsPmgramme are restiyrt￿.
Annual Report & Accounts 2023-24
38

Homeless Llnk
Notes to the financial statements
For the year endod 31 March 2024
8 OTHER INCOME
Unrestricted
Funds
Restricted
Funds
2024
Total
2023
Total
HL Social Investment
46,875
21.589
114.163
46,875
21,589
114,163
71,544
185,691
60,709
500,571
4S,650
150
Interest receivable
Individual and Corporate Donations
London Homeless Collective
288,402
71.544
Other Consultancy services
Other income: Secondment
185.691
60.709
47,174
59,059
440,435
429.027
71.544
Significant Donations
included in above £l.OtM)
The Calypso Browning Trust
The Henhurst Charity
Thejohn Young Charitable Twst
Jongen Charitable Trust
3.000
3,000
3,000
1,000
5,000
50,000
100.000
100.000
Annual Report & Accounts 2023-24
39

Homeless Llnk
Notes to the financial statements
For the year endod 31 March 2024
9 Analysi5 of expenditure
pa￿nents Salaries
to partners
Direct
Support
costs
2024
Total
costs
Ending Homelessness
Research & Development
MEAM
245.334 1.322.182
305.869
320,565 2,193,950
26.544
552,150
115.440
126,589
820.723
111.008
591,200
136,940
164,251
1,003,399
2.087,339 1.096,737
547,274 3,731,350
525,529
760.833
288,095 1,574,457
5,724
138,000
143.724
412,220
173,709
98,389
684,318
382.886 5,496.343 2.727,528 1,545.163 10,151,921
In-Form
Membership Services
Grants Programme
Other expenditure
Payments
to partners
Salaries
Dirett
Support
costs
2023
costs
Total
Ending Homelessness
Research & Development
MEAM
519.576 1.176.647
347,436
353,921
2,397.580
5.718
386.291
84,515
81,177
557.701
49.431
401.548
139.975
108,978
699.932
1.697.443 1.072.691
514,215 3,284,349
492.579
622,352
234,425 1,349,356
28.000
28,000
8.107
515,712
104.622
64,765
693.206
582.832 4.670.220 2.399.591 1,357.481 9,010,124
In-Form
Membership Services
Grants Programme
Other expenditure
Annual Report & Accounts 2023-24

Homeless Llnk
Notes to the financial statements
For the year ended 31 March 2024
10 Analysis of support and governance costs
2024
Support Govern
2023
Govern
Total
Support
Total
Office management
IT Support
Depreciation
Trai ning
Premises
173.662
388.908
127,330
15,296
171.427
30.240
173.662
388,908
127.330
15,506
171.427
33.777
146.423
306,943
67.071
30.813
298,606
28,021
146,423
306,943
67,071
32,781
298,606
35,092
31,182
92,006
165,474
110,096
24,193
52.169
210
1,968
Legal & professional
Audit fees
3,537
28.402
21.545
7.071
28,402
126.470
263.783
97.222
26.407
37,354
54.916
31,182
46,918
Senior Management
Finance Support
Human ResoLJrces
104,925
263,783
89.472
26.407
37,354
54,916
45.088
165,474
110,096
24.193
52.169
7.750
Insurance
Bad Debts
Redundancy costs
1.483.720
61.444 1,545.164 1,274,897
87,139 1,362,036
These governance and support costs have been allocated to charitable attivities in
proportion to the amount of staff time spent on these activities.
11 Analysls of staff costs, trustees. remuneratlon and expenses and
the cost of key management nil
2024
2023
Total
Total
Wages & salaries
Social security costs
Employers pension costs
5.242,430
532,548
246,513
6,021,491
4,294.122
492,130
244.386
4,171,741
2024
2023
The average number of staff employed by
Homeless Link IFTE) during the year
110
98
Annual Report & Accounts 2023-24
41

Homeless Llnk
Notes to the financial statements
For the year endod 31 March 2024
11 Analysis of staff costs, trustees. remuneration and expenses and
the cost of key management personnel (continued)
The number of employees whose emoluments amounted to over £60,000
in the year were as follows:
£60,000 469,999
£70.000 -£79.999
£80.000 -£89,999
£90,000-£99,999
£100,000-£109.999
£120,000-£129.999
2024
2023
Employer's pension costs attributed to
employees paid over £60.000 were:
£62,473
£49,722
Homeless Link has purchased indemnity insurance in respect of the trustees and
officers.
No Homeless Link trustee was paid or received any other benefits from employment
with Homeless Link in the year {2023." nil). Neither did any trustee receive payment for
professional or other services supplied to Homeless Link in the year12023: nill.
Homele55 Link reimbursed O (2023: 4) trustees. travel and accommodation expenses
for meetings in the year as follows:
2024
£0
2023
£897
The key management personnel of Homeless Link comprise the trustees, the Chief
Executive Officer. Deputy Chief Executive Officer. Dirertor of Social Change, Director of
Sector Development and Dirertor of Finance and Resources.
The total employee benefits for the key management personnel were £440,526
(2023: £419,148).
Annual Report & Accounts 2023-24
42

Homeless Llnk
Notes to the financial statements
For the year endod 31 March 2024
12 NEf MOVEMENTIN FUNDS
Net incomellexpenditure) for the year is stated after charging
2024
2023
Audit fee
28,402
30,993
127.330
67.071
189,047 308,415
Depreciation
Operating lease rentals
13 TANGIBLE AND INTANGIBLE FIXED ASSETS
Web
Design
Fixtures
Total
Leasehold Computer
and
and
Fixed
Improvement Equipment Systems Equipment Assets
GROUPAND
CHARITY
Cost
At 01 April 2023
Additions
58.718
317.159
13.828
144,475
8,750
58,141
578,493
22,578
Disposals
At 31 March 2024
58.718
317.159
144,475
58,141
578,493
Depreciation
At 01 April 2023
Charge for year
Disposals
At 31 March 2024
5.642
19.440
252.832
43,620
41,250
52,662
43,971
343,695
11,608 127,330
25.082
296,452
93,912
55,579 471,025
Net Book Values
At 31 March 2024
33.636
34,535
59,313
2,562
130,046
At 31 March 2023
53.076
64,327
103,225
14,170
234,798
Annual Report & Accounts 2023-24
43

Homeless Llnk
Notes to the financial statements
For theyaarondad 31 March 2024
14 1NVEsfMENTS
Group Charty Group Charity
2024
2024
2023
2023
Homeless Link (Trading) Limited
Change Account Limited
Homeless Link Social Investment Ltd
Homeless Link (Trading) Limited is a wholly owned. currently dormant subsidiary of
Homeless Link and is incorporated in England and Wales. Its registered office is
Minories House, 2-5 Minories, London. England. EC3N 1 BJ. This subsidiary is not
consolidated as it is not material to the group.
Change Account Limited was dissolved during the year ended 31 March 2023 with
nothing realised from the investment.
Homeless Link wholly owns a Special Purpose Vehicle ISPV), Homeless Link Social
Investment Ltd that provides blended finance to help homelessness organisations
support homeless people. The subsidiary is incorporated in England and Wales with
registered office at Minories House, 2-5 Minories. London. England EC3N 1 BJ. Homeless
Link Social Investment Ltd provides unsecured loans and grants of between £25k and
£150k repayable over a maximum of 4 years. There are no future plans to provide any
further loans or grants.
A summary of Homeles5 Link Social Investment Ltd's accounts are as follows:
Annual Report & Accounts 2023-24

Homeless Llnk
Notes to the financial statements
For the year ended 31 March 2024
14 1NVEsfMENTS (continued)
Homeless Link Social Irniestment Ltd
Profit and Loss Account for the year ended 31 Marth 2024
2024
2023
Totsl Income
46￿75
45.650
Total expenditure
Net Profitl(Loss)
46￿75
47,929
Homeless Link Social Irniestment Ltd
Balance Sheet as at 31 March 2024
2024
2023
Long-term Assets
Debtors: amount falling due after one
year
113,940
Current Assets
Debtors and prepayments
Cash and bank
319.2T7
88,807
408.084
275.905
374N7
Totsi current assets
Creditors: Amounts falling due in one
year
Net current assets
(374.846)
(154,235)
2S3,849
Long term creditors
Net Assets
(367,788)
Ordinary Share Capital
Owner's Equity
Annual Report & Accounts 2023-24
45

Homeless Llnk
Notes to the financial statements
For the year endod 31 March 2024
15 DEBTORS AND PREPAYMETrtrs
Group
2024
Charity
2024
Group
2023
Charity
2023
Trade debtors
2.270,594 2.270.594 1,967.968 1,967,968
829,128
829.128
677.508
677,508
30.920
30.920
14,452
14,452
98,942
319.277
81.686
228,394
Prepayments
Other debtors
Homeless Link Social Investment Ltd Loans
Accrued income
81.686
228,394
Homele55 Link Social Investment Ltd
3,207.599 3,212.328 3,207.599 2,888,322
Debtors: Amounts falling due after one year
2024
2023
113.940
Homeless Link Social Investment Ltd Loans
This represents Homeless Link Social Investment Ltd loans made out to investees,
repayment of which is due within up to four years. The loans are offered at a fixed
interest of 8% p.a. There is an option for early repayment in full with no penalty
charges.
16 SHORT TERM INVEs[mE￿[S
Net
Movement
during the
year 31.03.2024
01.OQ2023
COIF Charities Investment Funds Accumulation
Units
124,419
15,127
139.546
Annual Report & Accounts 2023-24

Homeless Llnk
Notes to the financial statements
For the year endod 31 March 2024
17 CREDrroRS
Amounts falling due within one year
Group
2024
Charity
2024
Group
2023
Charity
2023
Trade creditors
884.173
876,513
74.980
89.045
374,846
495,503
154,235
2.321.294 2.321.294 1.532.062 1,623,285
522.557
522.557
285,295
413,721
161.101
161.101
145,732
145,732
4.338,952 3,964.106 3,302,531 3,148,296
884,173
74.980
876.513
Sundry creditors
Homeless Link Social Investment Ltd Loans
Deferred income
Other tax and social security
Accruals
Deferred Income analysls
Net
Movement
during the
year 31.03.2024
01.04.2023
In-Form Licensing income
CHAIN
1,504.476
49.000
35,249
34,560
341,897 1.846.355
22,480
71.480
(35,249)
101.615
123.284
Consultancy
Training
Membership Fees
Strategic Insight Tool for Rough
Sleeping in London
136,175
123.284
144,000
144,000
1.623,285
698.009 2.321,294
18 CREDrroRS:
Amounts falling due after one year
2024
2024
2023
2023
Homeless Link Social Investment Ltd Loans
367,788
This represents net amounts due to Big Society Capital Limited and National Lottery
Community Fund. for the loans issued.
Big Society Capital Limited has fixed and floating charge over all the assets of Homeless
Link Social Investment Ltd.
Annual Report & Accounts 2023-24
47

Homeless Llnk
Notes to the financial statements
For the year ended 31 March 2024
19 MOVEMENT ON FUNDS
GROUP AND CHARITY
Unrestricted Restricted
Totsl
Opening balances as at 01 April 2023
Income
854.276
297,057
1,151,333
7.892,030
2,136.531
10,028,561
(8,010,030) (2,141,891 } (10,151,921)
736,276
291.697
1,027,973
Expenditure
Closing balances as at 31 March 2024
See note 20 for details of restricted funds.
Analysis of movements in Unrestricted Funds:
Funds at
01.04.2023
Funds at
Transfers 31.03.2024
Income
Expenditure
General fund
679.775 7.892.030
{8.010,030)
188,609)
473,166
Designated Funds:
MEAM Partnership
fund
174.501
88,609
263,110
Total
854276 7.892.030
(8.010.030)
736.276
MEAM Partnership Fund: This fund has been created to provide cover for cost of closure of
the partnership should winding up become necessary.
Annual Report & Accounts 2023-24

Homeless Llnk
Notes to the financial statements
For the year endod 31 March 2024
20 REsfRicfED FUNDS
GROUP AND CHARITY
Funds at
Funds at
01.042023
Income Expendlture 31.03.2024
Capital Capacity Fund
City Bridge Trust
Comic Relief (research)
Enterprise Development
Programme
Health and Wellbeing Alliance
Homelessness Prartice Incubation
100.000
135.085
21.000
100,000
121.977
24.212
27.155
3.212
40.262
37.126
81.320
132.245
95.407
115.303
105.978
118,446
132.245
85,156
51.453
115.653
10,251
63,850
18,038
Homelessness Prevention Project
Housing First England
No Recourse Project (Lloyds Bank
Foundation)
London Homeless Collective
27.713
5.399
13.086
15.971
42.246
71.544
188.021
32.432
59.611
169,532
15,213
25.019
34.460
London Plus Project
Making Every Adult Matter
IMEAM).Lottery
Making Every Adult Matter
IMEAM)_Policy
Proactive Policy Work
Reboot UK
51,246
700.000
679,533
71,713
40,392
27,502
100,000
263
12,890
100.000
263
StreetLink
219.382
219,382
75.494
29,000
2.141.891
Women's Homelessness Project
Youth Homelessness
75.494
29.000
Total Restricted Funds
297.057
2.136.531
291,697
Annual Report & Accounts 2023-24
49

Homeless Llnk
Notes to the financial statements
For the year endod 31 March 2024
20
RESTRIcfED FUNDS (continued)
Capital Capacity Fund
Homeless Link received a grant from the Albert HuntTrust to enable us to grant fund
small homelessness charities to do preparatory work on developing capital funding
projects for their charities.
Cty Bridge Trust
City Bridge Trust provided fund5 to enable the development and launch of a
leadership training and coaching programme for homelessness charities in London.
Comic Relief Research Grant
Comic Relief provided funding for Homeless Link's Supported Housing policy work
focussed on representing Homeless Link members in relation to the Supported
Housing (Regulatory Oversight) Bill. This has been a fast-moving piece of work with
enormous implications for all providers of supported accommodation. Homeless Link
member engagement has been our priority, in order to ensure policy positions are
developed collaboratively.
Enterprise Development Programme
The aim of this programme is to provide a range of support for charities and social
enterprises in England, helping them to build resilience by making a transition to new
enterprise mode15 or expand existing one5. Funding is provided by Acces5- The
Foundation for Social Investment to support homelessness sector organisations to
take advantage of grants and learning opportunities.
Health and Wellbeing Alliance
This service is funded by the Department of Health and Social Care (DHSCI to facilitate
integrated working between the voluntary and statutory sectors and 5UPPOrt a two-
way flow of information between communities. the Voluntary, Community and Social
Enterprise (VCSE) sector and policy leads". and to amplify the voice of the VCSE sector
and people with lived experience to inform national policy, promote equality and
reduce health inequalities.
Homelessness Practlce Incubatlon
Homeless Link received a 3-year grant from the St Martins in the Fields Charity to
incubate emerging and promising practice in the sector and to unlock innovation
through a series of capacity building attivities.
Annual Report & Accounts 2023-24
50

Homeless Llnk
Notes to the financial statements
For theyaarondad 31 March 2024
20
RESTR[￿ED FUNDS (continued)
Homelessness Prevention Projert
Homeless Link received a grant from the National Lottery Community Fund to
carry out a research project into the nature and extent of homelessness
prevention work in England and the charitable funding that supports it and to
start to design what a coordinated programme of prevention might look like. This
project was carried out in partnership with Cardiff and Heriot Watt Universities.
Housing First England
We received grant funding from Comic Relief. Nationwide Foundation and Crisis to
support Housing First England. Alongside continued growth of the national
movement, there is a focus on fidelity of services to the principles of Housing First in
England,. strategic policy influencing,. and securing housing supply to ensure that the
model is sustainable and replicable.
No Recourse Project
Funded by Lloyds Bank Foundation and delivered in partnership with NACCOM, this is
a strategic policy development project looking to understand the meaningful and
prartical solutions needed to support Non-UK Nationals with restricted eligibility
experiencing homelessness. This project will produce a final roadmap report setting
out policy and practice changes needed to improve supporL and throughout the
process will inform our ongoing engagement vvith government officials.
London Homeless Collective (LHC)
Homeless Link is a member of and the administrator of the London Homeless
Collective (LHCI, a grouping of 25 of London's homelessness charities working
together to raise awareness and funds to end homelessness in London.
We received a grant from the London Community Foundation to cover the costs of
running the LHC and raised funds from the public and corporate sources for onward
distribution to the members of the LHC.
London Plus Project
Grant aid of £163.991 was receivable in 2022-23 from the London Councils for the
PLUS Project, funded under Priority 1, Strand 1.3.
MEAM Lottery Grant
This is a five-year grant running from 2017 to 2023 from Big Lottery Fund to SUPPOrt
the work of the coalition on the MEAM Approach.
Annual Report & Accounts 2023-24
51

Homeless Llnk
Notes to the financial statements
For the year endod 31 March 2024
20
RESTRIcfED FUNDS (continued)
MEAM Policy
This is a coalition of Clinks. Homeless Link and Mind formed to improve policy and
services for people facing multiple needs. Funds have been received from the Lankelly
Chase Foundation to support our Voices from Frontline project. which brings the voice
of people with multiple needs and those who support them into policy debate
Reboot UK
Homeless Link is a consortium partner of Good Things Foundation's Reboot project,
funded by the Big Lottery. Homeless Link supported 8 delivery partners across
England (Evolve Housing + Support. Connertion at St Martin's. St Mungo's. Elim
Connect Centre. Exeter CoLab. Seaview ProjecL Inspiring Change Manchester and the
Foxton Centre).
StreetLlnk
This was funded by grants from MHCLG {£350.000). the Greater London Authority
(£117,501) and the Welsh Government (£9.0001. We also received donations from
members of the public to support our work on StreetLink during the year. StreetLink
is a 2417 telephone line, website and mobile phone app that enables members of the
public to tell us about people sleeping rough in their communities. All reports are
automatically passed on to local authorities and we then follow up on these reports
and provide feedback to the person who made the report. StreetLink is a partnership
project between Homele55 Link and St Mungo's.
Women's Homelessness Project
We received funding of £210,000 from the Garfield Weston Foundation to support a
projett fromjan 2021 to March 2024 to build upon the work of our Ending Women's
Homelessness Grants Fund. to strengthen the support homeless women receive,
focusing on learning and training to deliver long term sector-wide change informed
by the projects funded through our grants.
Youth Homelessness
Grant funding from Comic Relief supports Homeless Link's work on youth
homelessness in line with our strategy. We aim to increase the national
representation and voice of youth homelessness organisations. in order to improve
youth homelessness response and prevention. This includes an Advisory Group.
regional networks and scoping reports as well as practice and policy briefings.
All funds are used to promote the objects of Homeless Link
Annual Report & Accounts 2023-24
52

Homeless Llnk
Notes to the financial statements
For the year endod 31 March 2024
21
RELATED PART(TRANsA￿IoNs
As Homeless Link is a membership organisation and our articles of association specify
that members will be represented on the Board. As such related patytransactions
will always arise due to the nature of Homeless Link's attivities.
Homeless Link maintains a register of interests for Board and senior management
team members and has adopted a conflict of interest policy for Board and staff
members. All board and sub-committee meetings include declarations of any conflicts
of interests which are managed in accordance with the policy and recorded in the
minutes of the meeting. All of the related paty transactions below are in accordance
with our policies, and made on an arm's length basis, on our normal commercial
terms.
Derek Heath is the CEO of Druglink. They have an In-Form system provided by
Homeless Link and were invoiced £2,160 in the year for this. They paid membership
fees of £545 during the year.
Simon Hewett-Avison is the CEO of Homeless Oxfordshire. They have an In-Form
system provided by Homeless Link and were invoiced £15.456 In the year for this. They
also paid membership, event and training fees of £5,512 during the year.
Janice Hughes is employed by Two Saints. They paid membership and training fees of
£11,683 during the year.
Maria Iglesias is employed by Praxis. They paid membership. event and training fees
of £2,163 during the year.
Anne McLoughlin is a trustee of the Refugee Council. They have an In-Form system
provided by Homeless Link and were invoiced £42,804 in the year for this. They also
paid membership fees of £1.091 during the year.
Salma Ravat is the CEO of One Roof Leicester. They have an In-Form system provided
by Homeless Link and were invoiced £16,361 in the year for this. They also paid
membership. event and training fees of £19.338 during the year.
David Smith is the CEO of Oasis Community Housing. They have an In-Form System
provided by Homeless Link and were invoiced £16,710 for this service in the year. They
also paid membership. event and training fees of £1.693 during the year.
Ross Watkins is a trustee of Herts Young Homeless Group. They have an In-Form
system provided by Homeless Link and were invoiced £5,642 for this service in the
year. They also paid membership. event and training fees of £572 during the year.
Annual Report & Accounts 2023-24
53

Homeless Llnk
Notes to the financial statements
For the year endod 31 March 2024
21
RELATED PARTI TRANsA￿IoNs (continued)
Trustees who left during the year.
Amanda Dubarry is the CEO of Your Place. They received a social investment in
2020121 from Homeless Link Social Investment Ltd consisting of a loan of £120,000
and grant of £30,000 under the same terms as other investees and are still
repaying the loan. At the year-end there was a balance of £25.635 outstanding.
They have an In-Form system provided by Homeless Link and were invoiced
£16.361 in the year for this. They also paid membership. event and training fees of
£19.338 during the year.
Ellie McNeil is the CEO of YMCA Together. They paid membership, event and
training fee5 of £12.486 during the year.
There were no other related party transactions that require disclosure in the year.
Annual Report & Accounts 2023-24
54

Homeless Llnk
Notes to the financial statements
For the year endod 31 March 2024
22 ANALYSIS OF GROUP ASSErs
2024
Unrestritted
Restricted
Total
Intangible Fixed Assets
Tangible Fixed Assets
Investments
59.313
70.733
59.313
70.733
Net current assets
606,229
291,697
897,926
Long term debtors
Long term liabilities
Balances at 31 March 2024
736276
291.697
1.027.973
2023
Total
Unrestrlcted
Restrlcted
Intangible Fixed Assets
Tangible Fixed Assets
Investments
103.225
131.573
103,225
131,573
Net current assets
802.758
113.940
(297,2211
297.057
1.099,815
113.940
(297,2211
Long term debtors
Long term liabilities
Balances at 31 March 2023
854276
297,057
1.151,333
23 FINANCIAL COMMrrMENTS
Commitments under non-cancellable operating leases were as follows".
2024
2023
Land and Building leases due-
Within 1 year
Between 2- 5 years
Total
102,805
86,242
102,805
189,837
292,642
189,047
Annual Report & Accounts 2023-24
55

Homeless Llnk
Notes to the financial statements
For the year endod 31 March 2024
24
TAX sfATUS
As a registered charity, Homeless Link falls within the definition of Charitable
Company as defined in Part 1, Schedule 6 of Finance Act 2010 and is therefore
potentially exempt from taxation of its income and gains.
No tax charge has arisen during the year.
25
ULTIMATE CONTROLLING PARTY
Homeless Link Social Investment Limited and Homeless Link Trading Limited are
wholly owned subsidiaries of Homeless Link. which is the ultimate controlling party.
The ultimate controlling party of Homeless Link are the trustees.
26
CAprrAL COMMrrMENTS
There were no capital commitments not provided for in the financial statements
{2023: None).
Annual Report & Accounts 2023-24
56

Homeless Llnk
Notes to the financial statements
For the year endod 31 March 2024
27 LONDON AcrivrriES." LONDON COUNCIL SECTION 37 STATEMENT
Grant aid of £188,021 was received in 2023124 from London Councils for the PLUS
Project, funded under Priority i, strand 1.4. The following table illustrates how money
was allocated across the partnership and that it has been used for the purposes
outlined in the funding agreement-
Grant
Awarded
Grant
Spent
Lead Partner- Homeless Link
Delivery Partner-shelter
131.557
94,572
226,129
97,097
94,572
191.669
Breakdown for Homeless Llnk as Lead Partner
Grant
Awarded
Grant
Spent
Staff costs
Beneficiary costs
Other costs
72.800
48,857
9.900
131.557
72,487
14,875
9,735
97,097
Breakdown for Shelter as De15very Partner
Grant
Awarded
Grant
Spent
Staff costs
Beneficiary costs
Other costs
59.330
8.010
5.095
72.435
59,330
29,932
5,310
94,572
Homeless Link received £188.021. including £6,880 understated in 2022123, from
London Councils for the Plus Project during the financial year ended 31 March 2024.
Total expenditure during the year included £38,108 underspend from 2022123
resulting in overall underspend of £34.460 for the financial year ended 31 March 2024
as shown in the Restricted Funds Note 20.
Annual Report & Accounts 2023-24
57

Homeless Llnk
Forthe year ended 31 March 2023
2023
Unrestricted
Funds
Restricted
Funds
Total
Funds
INCOME
Income from charitable artf4itses
Statutory income
Trust and Foundations
1.495,163
92,750
94.079
3.275.030
1,524,894
758,955
424.266
600.000
2,254.118
517,016
694,079
3.275,030
1,524,894
MEAM Services
In-Form
Membership Service5
Grants Programme
Other income
Other income
382.724
6.864.640
57.711
1.840,932
440,435
8.705,572
Total Income
EXPENDtTURE
EX￿nditUre on raising funds
Fundraising
Expenditure on charitable activities
Ending Homelessne5S
Research and Development
MEAM
12.219
12,219
1.638.625
122,413
117.570
3.284.349
1.349.356
758.955
435,288
582.362
2.397,580
557,701
699,932
3.284,349
1.349,356
28,000
746,676
9.075,813
(370.241)
In-Form
Membership Service5
Grants Programme
Other expenditure
Total expenditure
Net movement in funds for the year
Reconclllatlon of funds:
28,000
80,968
1,885,573
{44,641)
665.708
7.190240
{325,600}
9-10
Total funds brought foThYard
1,076.406
341,698
1,418,104
Total funds carrled foThYard
20
750.806
297,057
1.047,863
Annual Report & Accounts 2023-24
58

Homeless Llnk
Whatwe Do
Homeless Link is the national membership charity for frontline homelessness services. We
work to improve services through research. guidance and learning, and campaign for policy
change that will ensure everyone has a place to call home and the support they need to keep
Homeless Link
Minories House
2-5 Minories
London
EC3N IBJ
@HomelessLink
Let's End Homelessness
Together
Homoloss Llnk

Annual Report 2023-24 Final - signed 29.11.24
Final Audit Report
2024-12-10
Created:
2024-11-29
By..
Alan Carson {dan.￿rsOnQh0m*S$IlnlOrg.ukl
Status..
SNJned
Transaction ID..
CBJCHBCA4BAARTrZt3AevibbbsvMIDBAe9QeLt7hSMz7
"Annual Report 2023-24 Final - signed 29.11.24" History
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