Ib THE FAMILY HAVEN ANNUAL REPORT 2024 - 2025 ppy Doc ID: a2dfb3fbOf93efda2919084a3af16395df74444b
TRUSTEES' ANNUAL REPORT AND FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2025
Table of Contents
CHAIR’S REPORT ................................................................................................................................. 2 TRUSTEES’ ANNUAL REPORT FOR THE YEAR ENDED 31 MARCH 2025 ..................................... 3 REFERENCE AND ADMINISTRATIVE DETAILS ................................................................................. 3 STRUCTURE, MANAGEMENT AND GOVERNANCE ......................................................................... 4 OBJECTS, AIMS AND ACTIVITIES ...................................................................................................... 5 ACHIEVEMENT AND PERFORMANCE ............................................................................................... 6 FINANCIAL REVIEW ........................................................................................................................... 12 FUTURE PLANS .................................................................................................................................. 13 STATEMENT OF TRUSTEES RESPONSIBILITIES ........................................................................... 13 INDEPENDENT EXAMINER’S REPORT TO THE TRUSTEES OF THE FAMILY HAVEN .............. 15 STATEMENT OF FINANCIAL ACTIVITIES......................................................................................... 16 BALANCE SHEET ............................................................................................................................... 17 NOTES ON FINACIAL STATEMENTS ................................................................................................ 18
The Family Haven is a charitable company, limited by guarantee Registered in England. Company No. 4247872 Registered as a Charity in England and Wales No. 1088622 31 Spa Road, Gloucester, GL1 1UY. www.thefamilyhaven.com
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THE FAMILY HAVEN CHAIR’S REPORT YEAR ENDED 31 MARCH 2025
CHAIR’S REPORT
As another year comes to the end, we reflect on the continuing importance of The Family Haven and the vital role we play in supporting families. Despite the passing of time, the challenges faced by vulnerable families have not changed in the last 20+ years.
Over the past year, we have celebrated new partnerships while bidding farewell to longstanding supporters. We warmly welcome Greiner Bio-One as our new corporate sponsor. Their support is growing on a day-by-day basis and their help is above what we would expect from a corporate sponsor. At the same time, we extend our heartfelt gratitude to Prosser Knowles for their years of generosity and dedication to our mission.
It has also been good this year has seen the growth of our trustee board. It is encouraging to see our team reaching full complement, with each new trustee bringing invaluable expertise and insight that enhance the charity’s governance and vision. Their collective knowledge is instrumental in shaping the future of The Family Haven.
As a small charity, every penny counts, and we remain steadfast in our commitment to delivering the best value for every donation received. We are especially grateful to our new fundraiser, whose efforts ensure we can continue to uphold our charitable values and provide critical support to those in need.
Our engagement within the community has also grown stronger, whether through outreach programs, public talks, or social media initiatives. By making our presence known, we hope to extend our reach and build greater awareness of the work we do.
Personally, it is a joy to go into The Family Haven itself and to see the smiles on the families whether that’s mothers, fathers, grandmothers, grandfathers, or the children themselves. Families are enjoying themselves learning and also being able to eat a healthy nutritious meal. The nursery provides a fantastic opportunity to learn in a safe and structured environment while our family support workers and dedicated office staff offer guidance that helps families thrive.
The Family Haven continues to fill the gap that is so greatly needed, enabling families to build stronger foundations for the future. As we look ahead to another year, we remain committed to our mission, ensuring that every family who comes through our doors receives the support they deserve.
Thank you to our supporters, trustees, staff, and sponsors for making this possible.
Alistair Holyhead Chair of the Trustees 03 July 2025
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THE FAMILY HAVEN TRUSTEES’ ANNUAL REPORT FOR THE YEAR ENDED 31 MARCH 2025
(including the directors' report)
The trustees present their report and the unaudited financial statements for the year ended 31 March 2025. Included within the trustees’ report is the directors’ report as required by company law.
The financial statements comply with current statutory requirements, the memorandum and articles of association and the Statement of Recommended Practice - Accounting and Reporting by Charities: SORP applicable to charities preparing their accounts in accordance with FRS 102.
REFERENCE AND ADMINISTRATIVE DETAILS
Company number: 4247872 Registered charity number: 1088622 Address and Registered Office 31 Spa Road Gloucester GL1 1UY Trustees: Chair Alistair Holyhead Deputy Chair Lorraine Barrett Treasurer Gerald Holyhead Other trustees: John Orchard Thomas Longley Susan Andersson Mandy Bowden (Appointed 9 April 2025) Louise Williams (Appointed 8 October (2025)
Trustees are also directors for the purposes of company law.
Company Secretary Gerald Holyhead Day Centre Manager Lucy Pearce Nursery Manager Helen Jackson Bankers CAF Bank Ltd. 25 Kings Hill Avenue, Kings Hill, West Malling, Kent ME19 4JQ Independent examiner Kate Adderley CA Third Sector Accountancy Limited Holyoake House, Hanover Street Manchester M60 0AS
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STRUCTURE, MANAGEMENT AND GOVERNANCE
Nature of Governing Document
The Family Haven is a private registered charitable company limited by guarantee, with no share capital, incorporated on 6 July 2001 and governed by its Memorandum and Articles of association.
Members
Each member undertakes to pay an amount not exceeding £1.00 towards liabilities in the event of the charity being dissolved.
There are three classes of members as follows:
Trustees (currently 7) Honorary members (currently 1) Subscribing members (currently 11)
Management
The policies and general management of the affairs of the Family Haven are directed by Trustees, one third of who retire each year by rotation, but are eligible for re-election. Trustees meet each month.
The day-to-day management of The Family Haven is carried out by the managers of the Day Centre and the Nursery.
The Trustees affirm their maintenance of and commitment to safeguarding children, health and safety and anti-bullying policies.
Recruitment and Appointment of Trustees
Trustees are recruited with a view to diversity, sound experience in a related field or professional expertise in a relevant area. Advertisements are regularly placed with agencies who specialise in the identification of suitable candidates.
Such candidates are given first-hand experience of the work of the Family Haven, interviewed by two existing Trustees and, if appropriate, are invited to a Trustees’ meeting. Appointment is then conditional on the approval of the Trustees generally.
Trustees have fully documented Job Descriptions and are provided with a regularly updated governance manual which covers such matters as legal form and charity status, trustees job descriptions, conflict of interest policy, anti-fraud policy and delegated authority.
Governance
The Family Haven in committed to abiding by the seven principles of good governance as set out in the Charity Governance Code for smaller charities developed by the Charity Governance Code Steering Group.
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Risk Policy
Trustees place a high priority on risk management. Risks identified are categorised as follows:
Strategic and Governance Management and staff Operational Financial
It is the policy of the Trustees to review all risks on at least an annual basis. Each review seeks to establish that all risks are documented and that steps to mitigate such risks are established and executed. As a result of this process, the Trustees are satisfied that residual risks are minimal.
OBJECTS, AIMS AND ACTIVITIES
The Trustees confirm that they have referred to the Charity Commission’s general guidance on public benefit when reviewing the Trust’s aims and objectives and in planning future activities. In particular, the Trustees consider how planned activities will contribute to the aims and objectives they have set.
Objects
The Family Haven formal objects are to relieve poverty and distress of persons in the Gloucester area who by virtue of their social and economic circumstances are in need.
Mission
The Family Haven’s mission is to help and support vulnerable families with pre-school children in Gloucestershire, particularly the hard-to-reach and those living in unsuitable accommodation. To achieve this, we will provide a warm and caring environment where both assistance and encouragement are available to enable parents and children to flourish.
Aims and objectives
The Trustees have set the following aims in respect of the defined target group in order to advance its mission:
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1 To empower families to take a greater responsibility for their own well-being.
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2 To broaden life experiences.
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3 To improve health, including mental health and self-worth of parents and children.
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4 To improve opportunities for pre-school children.
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5 To encourage development of new skills for parents and children.
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6 To encourage mutual support amongst the families.
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7 To improve parenting skills.
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8 To enable parents and children to maintain a nutritious diet.
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Activities and strategy
In general, the aims of The Family Haven are addressed by providing a day centre at 31 Spa Road, Gloucester. The centre is open from 9.30 am to 4.00 pm Monday to Friday for parents and their children, as well as children with particular needs. The day centre provides cooked midday meals, washing and laundry facilities, a crèche, nursery and play area, rest facilities and basic welfare advice.
Each of the specific aims is addressed by a series of specific activities, designed to bring out the desired result. Targets are then set by the management in respect of each activity and are approved by the Trustees.
ACHIEVEMENT AND PERFORMANCE
Our Impact in 2024/25
Over the past year, The Family Haven has continued to support vulnerable families in Gloucestershire. In 2024/25, we supported families made up of 89 adults and 119 children. Below we celebrate our achievements and look forward to the future.
| 2023-24 | 2024-25 | |
|---|---|---|
| Individual families benefited | 54 | 51 |
| Number of visits by parents | 2,155 | 2,411 |
| Number of visits bychildren | 2,481 | 2,891 |
| Respite and crèche sessions | 622 | 812 |
| One to one sessions with children with additional needs | 1,709 | 1,842 |
| Mealsprovided | 3,871 | 4,525 |
| Active listening/advice sessions | 678 | 766 |
| Daytrips | 185 | 255 |
| Parenting/adult development class attendees | 971 | 972 |
| Healthyeatingsessions | 134 | 79 |
We have had an increase in the number of meals that we provide, partly due to the cost of living crisis. Our breakfast club is free and families know that if they have to skip breakfast for whatever reason they can have it once they arrive. This and the increase in demand provided 654 additional meals. Several of our families are refugees or asylum seekers or have become homeless due to factors outside of their control. They now live in hotel or temporary accommodation in which they have no cooking facilities. Our kitchen is a lifeline for them to be able to cook healthy and nutritious meals.
Some of our other achievements this year include:
10 parents secured suitable housing.
22 parents were able to attend work part time.
30 parents were able to undertake training.
8 parents were able to volunteer.
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Increasing our visits
We are continuing to see an increase in families who are struggling with their mental health and those who have social services involvement.
This has had an impact on the level of support that we provide and has meant adapting the type of support we offer. Also with the current cost of living, we have more families struggling than before. An example of this is that we are now doing a lot more work around food, saving money (especially on energy bills) and a focus on personal wellbeing.
We have also teamed up with Betaris, part of Gloucester college to provide English classes for our families. This is something that our client group had expressed an interest in. Six adults in total attended the course. Of those six, one had to withdraw from the course but the remaining five candidates passed.
Parenting and healthy eating sessions
We ran parenting and personal development sessions with our parents at our day centre. Our programme of personal development classes and workshops cover a wide variety of topics; some tailored to the current cost of living crisis. We had a visit from Claire from National Energy Advice. Claire came to the Centre and showed the clients a Powerpoint presentation on the many ways everyone can save money on their fuel bills in the home. She explained how the agency she works for could support the clients by liaising between the customer and the fuel company to resolve issues with supply and bill. Claire gave advice on some of the help that is available to vulnerable families.
At the end of the session, Claire gave the clients an opportunity to ask her some questions, which the clients took advantage of. At the end of the session, Claire entered all of the
clients into a raffle and one of the clients won a heated air dryer. She also gave them some free pens, which were well received!
Ellie from the Hollie Gazzard Trust recently delivered a powerful talk highlighting the importance of recognising and addressing domestic abuse, particularly coercive control. She began with a brief introduction to the Trust, and then shared a video of Nick Gazzard, Hollie’s father, recounting the tragic events leading to Hollie’s death at the hands of her exboyfriend. Nick emphasised how subtle and insidious the signs of coercive control can be, often unnoticed until it is too late.
Ellie continued the session by explaining the various signs of coercive control, describing how these behaviours are designed to undermine a person’s autonomy and self-worth. She expanded the discussion to cover other forms of domestic abuse, helping the clients understand the wide-reaching and often hidden impacts of abusive relationships. To further illustrate, she showed several videos demonstrating how abuse can escalate and what early indicators to look out for. These resources were both informative and practical, showing the clients where they could turn for help.
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Ellie also introduced the Hollie Guard app, a brilliant tool for personal safety. Designed especially for women, this app enables users to feel more secure when out in public. The app offers features like location tracking and alerts that can quickly notify a trusted contact if the user feels threatened, providing a sense of security. Ellie's talk was insightful and empowering, equipping the clients with the knowledge to recognise abuse and the resources to seek support.
The clients visited Gloucester Library. They were met by Rebecca who gave a short talk on some of the books available to borrow for children with an emphasis on the dual language books and board books.
Rebecca then showed the clients other books including adult books and the computer areas. This was particularly helpful as she explained that the library runs a ‘buddy’ system where people can be given additional support when using the computers, they just need to ask
when booking in.
Another service offered is online books and audiobooks, which can be borrowed through ‘Borrow Box’.
The clients seemed to be interested in the library and two of them signed up for cards whilst they were there. Another of the clients said she would bring her children to ‘Bounce and Rhyme’ that is a free song and rhyme session for children. She also took a book out for herself whilst there.
The Library is such an important resource for the clients who attend The Family Haven as not only does it lend books for free, have computers and staff who can help with forms, but is also a safe space for families in need. We also ran healthy eating sessions including advice on healthy packed lunches, cooking for those with allergies, understanding food labels, use of salt in cooking, using leftovers and meal planning.
Day trips
We had four day trips this year. Gloucester City HAF funded three of these trips.
The Department for Education funds this programme, called the Holiday Activities and Food programme (HAF) . The HAF program’s purpose is to make sure children and young people are entertained, active, educated, safe and fed during school holidays. With our approved grant, we are able to extend the offer to our clients and children across Gloucestershire through the Holiday Activities Programme (HAP).
This year we were able to visit Roves Farm at Easter with 20 adults and 41children in attendance.
We visited Noahs Ark Zoo Farm in the summer due them giving us a substantial charity discount on entry we were able to get a bigger coach. All 74 seats were filled with 21 adults and 51 children. One of the mums said “Such an adventure and so exciting, can go there over and over and over again, it was awesome Esther and I really had a nice time. Many thanks to The Family Haven for giving us a reason to smile.”
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The Mothers Union funded an additional day trip to Weston-Super-Mare, which was attended by 20 parents and 34 children. This was the first time many of our children had seen the seaside.
We held a Christmas trip on Monday the 23[rd] of December. We had exclusive use of the Sherbourne cinema and filled 71 spaces. We saw a showing of Moana 2 followed by a buffet Christmas lunch at St Mary’s Church. The families took home personalised party bags with treats and activities to use over the Christmas break.
Parties
We held our two Christmas parties on the 17[th] and 19[th] of December this year. These were well attended with 34 adults and 40 children present.
It was a very busy two days with lots of fun and games and crafts supervised by the staff. We had a special visit from Father Christmas who made time to pop in to see the children to give them all a gift. Altogether, we managed to give out 47 token gifts, 89 main presents and 36 parents’ gifts for the parents to give out on Christmas Day.
The Eid party was a success. The weather stayed dry with spells of sunshine but not too hot. 18 adults and 16 children attended. The weather was slightly cooler than in previous years but that still did not stop us from celebrating in the garden. Once again, there was lots of delicious food and drink brought by the families to share. One mum said “Thank you for doing this for us. Not everyone who is not Muslim would think to have a party for us”
Using research to inform our decisions
We are committed as a charity to using insight and evidence to inform our decision-making. We use a range of tools to monitor progress including termly summative development records for all the children, My Plans for children with educational special needs and Ecat records (every child a talker) for all ‘ pS children.
We also monitor the parents through ongoing assessments. We have recently introduced Outcome Star, a nationally recognised evidence-based tool for measuring and supporting change when working with people. The Star places importance on the service user’s perspective and priorities, as in a personcentered approach
The holistic assessment offered by the Star focuses on aspects of life that are going well in addition to areas of difficulty, as in a strengths-based approach
As in co-production, the service user is seen as an active agent in their own life and a valuable source of expertise and knowledge rather than a passive sufferer of an affliction that the professional, with their expertise and knowledge, will cure.
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As a result, implementing the Outcomes Star can provide an effective way of putting these approaches and values into practice in a service. We use the family star as it is the better fit for our families. With focus on both the parents and children’s health and wellbeing we can accurately identify areas in which individual families are ry struggling and help them to put things into place to improve their fe \ situation. Sometimes changes in ™ a 3 e a 7 ’ «| circumstances highlight issues and ~ - ~¢ families may drop back from making progress. However, this is not seen - Si, q ea : as a negative merely a way to shift + A our focus and establish what can be vy \@ € or what is needed to be done to leoes DF, || © support the family to reach their \ «ar goal.
An outcome star is completed soon after a client has joined our service
and then again six months later. From the chart below, you can see the progress made by the families that attend our centre.
The percentages in red show a larger drop back in the areas of emotional wellbeing and boundaries and routines.
The biggest increase we have seen has been in home, work and money. Once again, this has been mainly due to families moving out of temporary accommodation and settling into their forever homes. Many of our families, not just those in hotel accommodation were
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finding that their current living situation was not fit for purpose. This could be due to overcrowding, issues with the building such as mould or damp or fleeing domestic abuse.
Another factor for this increase has been that families have been able to access visits here at the centre from agencies such as National Energy Advice who have helped them apply for grants and discount on their energy bills. In some cases, they were able to clear debt with client’s utility providers.
Our own Annual Client Survey illustrated that 96% of clients were feeling less isolated. 96% of parents had made friends since coming to The Family Haven and 100% of clients were feeling happier since coming to The Family Haven.
We have received some lovely feedback from our clients throughout the year:
Some quotes from the families were:
“It gets me and my daughter out and it’s a safe space that we both enjoy”
“I have had lots of help in many areas. I could not have done it on my own.” “Staff are always approachable and always know when you are not having a good day. They will always check on you and offer support.”
“I felt before The Family Haven I had no place to go. I’m so glad I started coming here.”
We really can’t thank you enough
Once again, we could not have made it through another year without the help of all our amazing staff, volunteers and supporters. Without all of their hard work and dedication, we would not be able to provide a
much needed service in the heart of Gloucester.
We look forward to another year in the life of The Family Haven.
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FINANCIAL REVIEW
General
The deficit for 2024 to 2025 was £15k less than expected. Income was significantly better but although expenditure was less than budgeted actual expenditure was more than the prior year. This is due to the cost of staff, the Charities major cost. Due to the efforts of the new Fundraiser and consultancy there was an increase in major donors.
The Trustees have two long term issues. The first is the facilities at Spa Road. There are long term maintenance issues with the structure which need to be addressed. There are also environmental improvements required to reduce heat emissions. There have been difficulties in obtaining a suitable contractor necessary to start these works. The Trustees have therefore decided on a more piecemeal approach to the work.
Funding
The funding of the charitable activities is always a concern for the Trustees and Managers. The income from individuals and groups form a significant contribution but the major part comes from grants. The appointment of a new Fundraiser, after the period without one, appears to have improved the situation. There are now four long term funders, an improvement over the prior year. Long term funding over a period of years is vital for the underlying stability of the Charity.
Expenditure
There are difficulties in recruiting suitably qualified nursery staff due partly to a nationwide shortage of qualified nurseries nurses. Because of the nature of the Charity and its work the choice of staff and their continual training is vital. This has caused some restrictions on the charitable activities and the reduction of total planned staff cost. Efforts were maintained in all areas to monitor expenditure, but the general rate of inflation has resulted in increased costs. Overall expenditure was less than budgeted.
Reserves Policy
It is the policy of the charity that unrestricted free reserves should be maintained at a level equivalent to at least six months’ otherwise unfunded expenditure with the objective that The Family Haven is able to continue with its activities for the duration of any temporary fall in funding. The current level of the Free Reserves is over Five Months. The Trustees are aware of this.
In addition to free reserves, designated funds are maintained for the following purposes:
1. Fixed assets - this fund represents the amount of reserves tied up in the net book value of fixed assets
2. Facilities – the improvement of the structure and environmental impact of the building and facilities generally for the long-term benefit of clients.
3. Additional services – the study and implementation of improved or further services to the clients
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Unrestricted reserves as at 31 March 2025 are summarised as follows:
| £ | |
|---|---|
| General fund (Free Reserves) | 135k |
| Designated fund - fixed assets | 158k |
| Designated fund – facilities | 40k |
| Designated fund - additional services | 5k |
| 338k |
In addition, restricted funds are maintained amounting to £18k These represent funds specifically earmarked for purposes specified by the donor.
FUTURE PLANS
The Charity has regained the normal pre-pandemic pattern and the effect on fund-givers to the Charity. Every effort is made to improve the quality and range of services available to the Clients and to improve the finances.
The staff have and continue to work hard to fulfil the Charity’s Mission Statement. The careful provision of services to the clients, even if it is still restricted by staff shortages, will continue. As will the plans to enhance the services provided. Fulfilling the Mission Statement requires the continual training of the staff and their range of skills
There are difficulties obtaining longer-term grants, but efforts continue to raise total Grant funding together with Individual and Group donation. The Trustees expect there may be a small operating surplus for the coming year and consider the reserves sufficient to maintain the activities of the charity.
STATEMENT OF TRUSTEES RESPONSIBILITIES
The Trustees (who are also directors of The Family Haven for the purposes of company law) are responsible for preparing the Trustees’ Report and the financial statements in accordance with applicable law United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice).
Company law requires the Trustees to prepare financial statements for each financial year which give a true and fair view of the state of affairs of the charitable company and the incoming resources and application of resources, including the income and expenditure, of the charitable company for that period. In preparing these financial statements, the Trustees are required to:
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select suitable accounting policies and then apply them consistently.
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observe the methods and principles of the Charities SORP.
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make judgements and estimates that are reasonable and prudent.
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state whether applicable UK Accounting Standards have been followed, subject to any material departures disclosed and explained in the financial statements.
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prepare the financial statements on the going concern basis unless it is inappropriate to assume that the charity will continue in business.
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The Trustees are responsible for keeping proper accounting records that disclose with reasonable accuracy at any time the financial position of the charitable company and enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charity and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.
This report has been prepared in accordance with the provisions applicable to companies subject to the small companies’ regime of the Companies Act 2006.
On behalf of the Trustees
03 / 12 / 2025
Alistair Holyhead Chair
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INDEPENDENT EXAMINER’S REPORT TO THE TRUSTEES OF THE FAMILY HAVEN
I report on the accounts of the charity for the year ended 31 March 2025 set out on pages 16 to 26.
Respective responsibilities of trustees and examiner
The charity's trustees are responsible for the preparation of the accounts. The charity’s trustees consider that an audit is not required for this year under section 144 of the Charities Act 2011 (“the Charities Act”) and that an independent examination is needed.
It is my responsibility to:
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examine the accounts under section 145 of the Charities Act,
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to follow the procedures laid down in the general Directions given by the Charity Commission (under section 145(5)(b) of the Charities Act, and
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to state whether particular matters have come to my attention.
Basis of independent examiner’s statement
My examination was carried out in accordance with general Directions given by the Charity Commission. An examination includes a review of the accounting records kept by the charity and a comparison of the accounts presented with those records. It also includes consideration of any unusual items or disclosures in the accounts, and seeking explanations from the trustees concerning any such matters. The procedures undertaken do not provide all the evidence that would be required in an audit, and consequently no opinion is given as to whether the accounts present a ‘true and fair’ view and the report is limited to those matters set out in the statement below. The charity’s gross income exceeded £250,000 and I am qualified to undertake the examination by being a qualified member of ICAS.
Independent examiner's statement
In connection with my examination, no matter has come to my attention:
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which gives me reasonable cause to believe that, in any material respect, the requirements:
- to keep accounting records in accordance with section 130 of the Charities Act; and
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to prepare accounts which accord with the accounting records and comply with the accounting requirements of the Charities Act
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have not been met; or
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to which, in my opinion, attention should be drawn in order to enable a proper understanding of the accounts to be reached
03 / 12 / 2025 Kate Adderley CA Third Sector Accountancy Limited Holyoake House Hanover Street Manchester M60 0AS
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STATEMENT OF FINANCIAL ACTIVITIES
THE FAMILY HAVEN
STATEMENT OF FINANCIAL ACTIVITIES
(Incorporating an income and expenditure account) YEAR ENDED 31 MARCH 2025
| 2025 | 2024 | ||||||
|---|---|---|---|---|---|---|---|
| Unrestricted | Restricted | Total | Unrestricted | Restricted | Total | ||
| Notes | Funds | Funds | Funds | Funds | |||
| £ | £ | £ | £ | £ | £ | ||
| Income from: | |||||||
| Donations and legacies | 3 |
105,062 | 128,302 | 233,364 | 96,716 | 69,833 | 166,549 |
| Charitable activities | 4 |
31,343 | - | 31,343 | 14,556 | - |
14,556 |
| Investments | 3,713 | - | 3,713 | 3,262 | - | 3,262 |
|
| Other | - | - | - | - | - | - |
|
| Total Expenditure on: |
140,118 | 128,302 | 268,420 | 114,534 | 69,833 | 184,367 | |
| Raising funds | 7, 13 | 20,190 | - | 20,190 | 12,561 | - |
12,561 |
| Charitable activities | 7, 13 | 173,782 | 104,867 | 278,649 | 185,609 | 71,500 | 257,109 |
| Total | 193,972 | 104,867 | 298,839 | 198,170 | 71,500 | 269,670 | |
| Net income (expenditure) | (53,854) | 23,435 | (30,419) | (83,636) | (1,667) |
(85,303) |
|
| Transfers between funds | 8, 13 | 14,077 | (14,077) | - | 4,425 | (4,425) | - |
| Net movement in funds | (39,777) | 9,358 | (30,419) | (79,211) | (6,092) |
(85,303) |
|
| Reconciliation of funds: | |||||||
| Funds brought forward | 377,362 | 8,825 | 386,187 | 456,573 | 14,917 | 471,490 | |
| Funds carried forward | 337,585 | 18,183 |
355,768 | 377,362 | 8,825 | 386,187 |
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BALANCE SHEET
THE FAMILY HAVEN (company number 4247872)
BALANCE SHEET AS AT 31 MARCH 2025
| Notes | £ | £ | £ | £ | |
|---|---|---|---|---|---|
| 2025 | 2024 | ||||
| Fixed assets | |||||
| Tangible assets | 10 | 158,041 | 160,279 | ||
| Current assets | |||||
| Prepayments | 6,020 | 5,397 | |||
| Cash at bank and in hand | 198,271 | 225,366 | |||
| 204,291 | 230,763 | ||||
| Creditors:amounts falling due | |||||
| within one year | 11 | (6,564) | (4,855) | ||
| Net current assets | 197,727 | 225,908 | |||
| Net assets | 12 | 355,768 | 386,187 | ||
| Represented by: | |||||
| Accumulated funds: | |||||
| Unrestricted funds | |||||
| General fund | 13 | 134,544 | 92,083 | ||
| Designated funds | 13 | 203,041 | 285,279 | ||
| 337,585 | 377,362 | ||||
| Restricted funds | 13 | 18,183 | 8,825 | ||
| 355,768 | 386,187 |
The notes on pages 18 to 26 form part of these accounts.
For the year ended 31 March 2025 the company was entitled to exemption from audit under section 477 of the Companies Act 2006 relating to small companies.
The members have not required the company to obtain an audit of its accounts for the year in question in accordance with section 476 of the Companies Act 2006.
The directors acknowledge their responsibilities for complying with the requirements of the Act with respect to accounting records and the preparation of accounts.
These financial statements have been prepared in accordance with the provisions applicable to companies subject to the small companies regime.
These accounts were approved by the trustees on 17 Sept 2025 and are signed on their behalf by:
Gerald Holyhead Trustee
03 / 12 / 2025
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Doc ID: a2dfb3fb0f93efda2919084a3af16395df74444b
NOTES ON FINACIAL STATEMENTS
THE FAMILY HAVEN
NOTES TO THE FINANCIAL STATEMENTS YEAR ENDED 31 MARCH 2025
1 Company information
The company is limited by guarantee, registered in England and Wales; it is also a registered charity whose activities are intended to be for the public benefit. The company meets the definition of a public benefit entity under FRS102. The registered office is shown on page 1.
2 Accounting Policies
Basis of preparation
The financial statements have been prepared in accordance with Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) issued in October 2019 - (Charities SORP (FRS 102), the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) and the Companies Act 2006. The functional currency is GBP rounded to the nearest pound.
Going concern
After making enquiries, the directors are not aware of any material uncertainties that cast doubt on going concern and they have a reasonable expectation that the Company will be able to continue its activities for the foreseeable future, and at least twelve months from the date of approval of these accounts. Accordingly, they have continued to adopt the going concern basis in the financial statements.
Income
Donations and gifts are recognised as income when received except where any restrictions on expenditure demand that a proportion be carried forward as deferred income. The donations under Gift Aid are recognised when receivable. The associated income tax recovery is recognised when the recovery is receivable. Grants are recognised as income when they are received provided conditions for receipt have been complied with, unless they relate to a specified future period, which has not commenced at the year end, in which case they are deferred. Interest is recognised as income when receivable. No monetary value is ascribed to donations of general volunteer time.
Expenditure
Resources expended are recognised on an accruals basis. They are allocated to activities based on actual usage. Staff support costs are all allocated to the appropriate activity based on the relative amount of time spent on such activities. Premises and other costs are allocated based on salary costs.
Costs of activities in furtherance of the charity’s objects comprise those costs incurred by the charity as a result of the delivery of its service. Costs of generating funds comprise the costs associated with attracting voluntary income. Governance costs comprise those costs incurred by the charity in meeting its constitutional and statutory requirements.
The regular cost of providing retirement pensions and related benefits is charged to the profit and loss account over the period of the employees service lives on the basis of a constant percentage of earnings. Any difference between the amount charged to the profit and loss account, and amount paid to the scheme is shown as an asset or liability in the balance sheet.
Debtors
Trade and other debtors are recognised at the settlement amount due after any trade discount offered. Prepayments are valued at the amount prepaid net of any trade discounts due.
Cash at bank and in hand
Cash at bank and cash in hand includes cash and short term highly liquid investments with a short maturity of three months or less from the date of acquisition or opening of the deposit or similar account.
Creditors and provisions
Creditors and provisions are recognised where the charity has a present obligation resulting from a past event that will probably result in the transfer of funds to a third party and the amount due to settle the obligation can be measured or estimated reliably. Creditors and provisions are normally recognised at their settlement
Fixed assets and depreciation
Tangible fixed assets are included in the balance sheet at cost less depreciation.
Depreciation is calculated so that the cost of tangible fixed assets less their residual value are written off over their Freehold property 2% straight line Equipment 25% written down value No depreciation is provided on freehold land.
Funds
Restricted funds represent funds specifically earmarked for purposes specified by the donor. Designated funds are unrestricted funds earmarked by the trustees for a particular purpose. Unrestricted funds are funds which can be utilised at the discretion of the trustees.
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Doc ID: a2dfb3fb0f93efda2919084a3af16395df74444b
THE FAMILY HAVEN
NOTES TO THE FINANCIAL STATEMENTS YEAR ENDED 31 MARCH 2025 (continued)
| 3 | Voluntary income | ||
|---|---|---|---|
| 2025 | 2024 | ||
| Restricted funds: | £ | £ | |
| Building repairs, development and equipment | |||
| The Summerfield Charitable Trust | 5,003 | ||
| MBS Charitable Foundation | 1,499 | ||
| Nursery | |||
| Peter Lang Children's Trust | 34,000 | 38,617 | |
| Gyde Charity | 1,000 | ||
| The Barbara Ward Children's Foundation | 2,500 | ||
| BBC Children in Need | 25,000 | 25,000 | |
| Barnwood Trust | 32,200 | ||
| GWUK Groundwork UK | 1,000 | ||
| Outreach | |||
| Parenting and client development | |||
| Charities Trust | 650 | ||
| National Lottery | 29,100 | ||
| Healthy eating | |||
| Asda Foundation | 400 | ||
| The Venture Community Hub | 1,400 | ||
| Gloucestershire Community Nurses Fund | 266 | ||
| The Neighbourly Foundation | 500 | ||
| Breakfast Club | |||
| Administration and Training | |||
| Peter Lang Children's Trust | |||
| 128,302 | 69,833 | ||
| Government Grants | |||
| General fund: | |||
| Donations from individuals | 15,371 | 11,971 | |
| Legacies | - | - | |
| Grants from other trusts | 71,020 | 45,900 | |
| Grants from companies | 8,900 | 6,000 | |
| Income from events | 1,140 | 2,753 | |
| Grants from other organisations | 4,078 | 8,640 | |
| Government Grants | |||
| Gloucestershire County Council | - | 18,750 | |
| GCC HAF Progtamme | 4,553 | 2,702 | |
| 105,062 | 96,716 | ||
| 233,364 | 166,549 |
There were no donations received from trustees or related parties.
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Doc ID: a2dfb3fb0f93efda2919084a3af16395df74444b
THE FAMILY HAVEN
NOTES TO THE FINANCIAL STATEMENTS YEAR ENDED 31 MARCH 2025 (continued)
| 4 | Income from charitable activities | ||
|---|---|---|---|
| 2025 | 2024 | ||
| £ | £ | ||
| Fees from clients for use of day centre | 8,941 | 6,576 | |
| Fees from Local Authorities for nursery | 22,402 | 7,980 | |
| 31,343 | 14,556 | ||
| All the income shown above is unrestricted. |
| 5 | Resources expended | ||
|---|---|---|---|
| Resources expended includes: | 2025 | 2024 | |
| £ | £ | ||
| Depreciation | 14,186 | 13,894 | |
| Trustees' expenses | - | - | |
| Key management employees | 64,456 | 62,159 | |
| Independent examiner's fees | 1,050 | 960 |
Neither the trustees nor any persons connected with them received any remuneration or reimbursed expenses (other than as shown above) during the year. (2024 - Zero))
6 Taxation
The charity is exempt from tax on income and gains falling within section 505 of the Taxes Act 1988 or section 252 of the Taxation of Chargeable Gains Act 1992 to the extent that these are applied to its charitable objects.
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Doc ID: a2dfb3fb0f93efda2919084a3af16395df74444b
THE FAMILY HAVEN
NOTES TO THE FINANCIAL STATEMENTS YEAR ENDED 31 MARCH 2025 (continued)
7 Total resources expended
| These are allocated between activities as follows: | These are allocated between activities as follows: | These are allocated between activities as follows: | |||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| 2025 | 2024 | ||||||||||
| Nursery | Parenting | Outreach | One-to-one | Respite | Nutrition | Fundraisi | Governance | Support | Total | Total | |
| and client | sessions | ng | |||||||||
| development | with | ||||||||||
| children | |||||||||||
| £ | £ | £ | £ | £ | £ | £ | £ | £ | £ | £ | |
| Costs directly allocated to | |||||||||||
| activities: | |||||||||||
| Staff costs | 76,893 | 30,748 | 2,512 | 26,089 | 21,870 | 17,406 | 9,891 | - | 53,823 | 239,232 | 219,511 |
| Premises | 8,869 | 3,547 | 290 | 3,010 | 2,521 | 2,008 | 1,141 | - | 6,200 | 27,586 | 27,039 |
| Other | 4,949 | 1,982 | 162 | 1,680 | 1,408 | 8,141 | 9,158 | 1,050 | 3,491 | 32,021 | 23,120 |
| Support, costs re-allocated | |||||||||||
| to activities: | 27,825 | 11,126 | 909 | 9,441 | 7,914 | 6,299 | - | - | (63,514) | - | - |
| Total costs | 118,536 | 47,403 | 3,873 | 40,220 | 33,713 | 33,854 | 20,190 | 1,050 | - | 298,839 | 269,670 |
Basis of allocation:
Staff costs are allocated between charitable activities according to time spent on the activity in question Support costs are allocated between charitable activities on the basis of salary cost
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Doc ID: a2dfb3fb0f93efda2919084a3af16395df74444b
THE FAMILY HAVEN
NOTES TO THE FINANCIAL STATEMENTS YEAR ENDED 31 MARCH 2025 (continued)
8 Gross transfers between funds
The transfer of funds between restricted and unrestricted funds is the transfer of value of tangible fixed assets, acquired during the year, from restricted to the designated fixed asset fund.
9 Staff and volunteers
The average numbers of people employed by the charity during the year were:
| 2025 | 2024 | |
|---|---|---|
| Number | Number | |
| Fundraising | 1 | 1 |
| Provision of client care | 13 | 10 |
| 14 | 11 | |
| 2025 | 2024 | |
| £ | £ | |
| Staff costs for the above persons: | ||
| Wages and salaries | 220,874 | 208,003 |
| Pension contributions | 5,956 | 6,482 |
| Pension adminstration fees | 1,148 |
1,077 |
| Social Security costs | 11,253 |
3,949 |
| 239,232 | 219,511 |
There are no employees who received total employee benefits (excluding employer pension costs) of more than £60,000
The two key management employees received total benefits of £65,594
The charity runs a defined contribution pension scheme for the benefit of its employees. The assets of the scheme are held separately from the charity in an independently administered fund. The pension cost charge represents contributions payable by the charity to the fund. The was no liability to this fund as at as at 31 March 2025 (2024 nil).
The charity uses volunteers, mostly to assist with the work in the nursery but occasionally to assist with other tasks, complementing the role of paid employees. The contribution of such individuals in greatly appreciated; however, it is not considered practical to place a value on such services so the donation of the time of such volunteers is not included as income in the accounts. The charity would not employ additional staff if volunteers were not available.
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Doc ID: a2dfb3fb0f93efda2919084a3af16395df74444b
THE FAMILY HAVEN
NOTES TO THE FINANCIAL STATEMENTS YEAR ENDED 31 MARCH 2025 (continued)
10 Tangible fixed assets
| Tangible fixed assets | |||
|---|---|---|---|
| Freehold | |||
| land and | |||
| **buildings ** | Equipment | Total | |
| £ | £ | £ | |
| Cost | |||
| As at 1 April 2024 | 225,247 | 163,279 | 388,526 |
| Additions | - | 11,948 | 11,948 |
| As at 31 March 2025 | 225,247 | 175,227 | 400,474 |
| Depreciation | |||
| As at 1 April 2024 | 97,304 | 130,943 | 228,247 |
| Provided in year | 3,115 | 11,071 | 14,186 |
| As at 31 March 2025 | 100,419 | 142,014 | 242,433 |
| Net book value | |||
| As at 31 March 2025 | 124,828 | 33,213 | 158,041 |
| As at 31 March 2024 | 127,943 | 32,336 | 160,279 |
All fixed assets above are used in direct furtherance of the Charity's objectives.
11 Creditors: amounts falling due within one year
| 2025 | 2024 | |
|---|---|---|
| £ | £ | |
| Taxation and social securty | 3,619 | 3,137 |
| Accruals | 2,945 | 1,718 |
| 6,564 | 4,855 |
12 Analysis of net assets between funds
| General | **Designated ** | Restricted | Total | |
|---|---|---|---|---|
| £ | £ | £ | £ | |
| Tangible fixed assets | - | 158,041 | - | 158,041 |
| Current assets | 141,108 | 45,000 | 18,183 | 204,291 |
| Current liabilities | (6,564) | - | - | (6,564) |
| As at 31 March 2025 | 134,544 | 203,041 | 18,183 | 355,768 |
||General
Designated Restricted
Total
FIGURES FOR YE 31 MARCH 2024
~~|~~|General
Designated Restricted
Total
FIGURES FOR YE 31 MARCH 2024
~~|~~|General
Designated Restricted
Total
FIGURES FOR YE 31 MARCH 2024
~~|~~|
|---|---|---|---|
||£|£
£|£|
|Tangible fixed assets|-|160,279
-|160,279|
|Current assets|96,938|125,000
8,825|230,763|
|Current liabilities|(4,855)|-
-|(4,855)|
|As at 31 March 2024|92,083|285,279
8,825|386,187|
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Doc ID: a2dfb3fb0f93efda2919084a3af16395df74444b
THE FAMILY HAVEN
NOTES TO THE FINANCIAL STATEMENTS YEAR ENDED 31 MARCH 2025
13 Movement in funds
| As at 31 | Incoming | Outgoing | Transfers | As at 31 | |
|---|---|---|---|---|---|
| March 2024 | resources | resources | March 2025 | ||
| £ | £ | £ | £ | £ | |
| Restricted funds | |||||
| Building repairs, development and equipment | |||||
| The Summerfield Charitable Trust | 7,575 | 5,003 | (12,578) | - | |
| MBS Charitable Foundation | 1,499 | (1,499) | - | ||
| Nursery | |||||
| Peter Lang Children's Trust | 34,000 | (34,000) | - | ||
| BBC Children in Need | 1,250 | 25,000 | (24,167) | 2,083 | |
| Barnwood Trust | 32,200 | (16,100) | 16,100 |
||
| GWUK Groundwork UK | 1,000 | (1,000) | - |
||
| Outreach | |||||
| Parenting and client development | |||||
| National Lottery | 29,100 | (29,100) | - |
||
| Healthy eating | |||||
| The Neighbourly Foundation | 500 | (500) | - |
||
| Breakfast Club | |||||
| Administration and Training | |||||
| 8,825 |
128,302 | (104,867) | (14,077) | 18,183 | |
| Unrestricted funds | |||||
| Designated fund - fixed assets | 160,279 | (14,186) | 11,948 | 158,041 | |
| Designated fund - facilities | 115,000 | (75,000) | 40,000 | ||
| Designated fund - services revision | 10,000 | (5,000) | 5,000 | ||
| General fund | 92,083 | 140,118 | (99,786) | 2,129 | 134,544 |
| Total funds | 386,187 | 268,420 | (298,839) | - | 355,768 |
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Doc ID: a2dfb3fb0f93efda2919084a3af16395df74444b
THE FAMILY HAVEN
NOTES TO THE FINANCIAL STATEMENTS YEAR ENDED 31 MARCH 2025 (continued)
13 Movement in funds (continued)
| COMPARATIVE FIGURES | COMPARATIVE FIGURES | COMPARATIVE FIGURES | |||
|---|---|---|---|---|---|
| YEAR ENDED 31 MARCH 2024 | |||||
| As at 31 | Incoming | Outgoing | Transfers | As at 31 | |
| March 2023 | resources | resources | March 2024 | ||
| £ | £ | £ | £ | £ | |
| Restricted funds | |||||
| Building repairs, development and equipment | |||||
| The Summerfield Charitable Trust | 12,000 | - | (4,425) | 7,575 | |
| - | - | ||||
| Nursery | - | - | |||
| Peter Lang Children's Trust | - | 38,617 | (38,617) | - | |
| Gyde Charity | - | 1,000 | (1,000) | - | |
| The Barbara Ward Children's Foundation | - | 2,500 | (2,500) | - | |
| BBC Children in Need | - | 25,000 | (23,750) | 1,250 | |
| Outreach | |||||
| Parenting and client development | |||||
| The Mears Foundation | 2,917 | (2,917) | - | ||
| Charities Trust | 650 | (650) | |||
| Healthy eating | |||||
| Asda Foundation | - | 400 | (400) | - | |
| The Venture Community Hub | - | 1,400 | (1,400) | - | |
| Gloucestershire Community Nurses Fund | 266 | (266) | |||
| Breakfast Club | |||||
| Administration and Training | |||||
| Peter Lang Children's Trust | - | - | - | ||
| 14,917 | 69,833 | (71,500) | (4,425) | 8,825 | |
| Unrestricted funds | |||||
| Designated fund - fixed assets | 168,949 | - | (13,894) | 5,224 | 160,279 |
| Designated fund - facilities | 115,000 | - | - | - | 115,000 |
| Designated fund - services revision | 30,000 | - | - | (20,000) | 10,000 |
| General fund | 142,624 | 114,534 | (184,276) | 19,201 | 92,083 |
| Total funds | 471,490 | 184,367 | (269,670) | - | 386,187 |
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Doc ID: a2dfb3fb0f93efda2919084a3af16395df74444b
THE FAMILY HAVEN
NOTES TO THE FINANCIAL STATEMENTS YEAR ENDED 31 MARCH 2025
13 Movement in funds (continued)
Descriptions of nature and purposes of restricted funds
Building repairs, development and equipment
The structural repairs, improvement and decoration of the building and the purchase of equipment for the building’s facilities and operations of the charity.
Nursery
Provision of quality nursery facilities for clients’ children to achieve and ensure their health, nutrition, safety and development to be able to enter normal schools as equals of their peer group.
Parenting and client development
Support and advice on securing a safe, secure and suitable home accommodation. Training in child care and the acquisition of necessary skills for the parent.
Healthy eating
Understanding nutrition and the skills of food preparation on a budget.
Descriptions of nature and purposes of unrestricted funds
Fixed assets
This is the net book value of the fixed assets in the accounts which are held for the charities use.
Facilities
Only a small part of the scheduled improvements to the building and facilities were completed due to the difficulties in the current building and construction market. The Trustees decided on a different approach and consequently released funds from the designated fund. It is still the intention of the Trustees to complete these improvements for the long term benefit of clients and to reduce the environmental impact of the Charity.
Services
This is for the provision of trial, additional services for the benefit of the clients that are not covered by the Annual Budget for costs of the current services provided for clients. On review the Trustess decided this should be reduced.
General fund
The free unrestricted funds of the charity.
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Doc ID: a2dfb3fb0f93efda2919084a3af16395df74444b