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|||||||Page|
|---|---|---|---|---|---|---|
|Trustees'<br>annual<br>report (incorporating|||the|director's|report)||
|Independent<br>auditor's|report to|the members||||23|
|Statement offinancial|activities|(including||income and|||
|expenditure<br>account)||||||27|
|Statement offinancial|position|||||28|
|Statement ofcash flows||||||29|
|Notes to the financial|statements|||||30|





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## 

|Reference|and admi|nistrative<br>d|nistrative<br>d|etails|etails|etails||
|---|---|---|---|---|---|---|---|
|Registered|charity|name||OSBORNE PARTNERSHIP||||
|Charity registration||number||1087444||||
|Company|registration||number|03483852||||
|Principal offic and||registered||The Osborne<br>Centre||||
|office||||Osborne Square||||
|||||Dagenham||||
|||||Essex||||
|||||RM9 5BE||||
|The trustees||||||||
|||||Mrs. S.Apps<br>Mrs. J.A. Downs||||
|||||Mr. J.Heley||||
|||||Mr. T.Wade||||
|||||Mrs.J.Handley||||
|||||Mrs.K. Day||||
|||||Mrs.S.Wade||||
|Company|secretary|||Mrs.J.Handley||||
|Auditor||||Brindley Goldstein|Limited|||
|||||Chartered<br>accountants||&statutory|auditor|
|||||103High Street||||
|||||Waltham<br>Cross||||
|||||Herts.||||
|||||EN8 7AN||||
|Bankers||||LLoyds TSB||||
|||||The Green||||
|||||Stanford-Le-Hope||||
|||||Essex||||
|||||SS17OER||||
|Solicitors||||Mullis &Peake||||
|||||Marshalls<br>Chambers||||
|||||Romford||||
|||||Essex||||
|||||RM1 1QS||||





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## 

|Year ended 31March 2021||||
|---|---|---|---|
|Outcomes for Home Su<br>rt Services:||||
||Period|||
|Home Support Services Provided<br>During<br>National<br>Lockdown<br>Period|1st April<br>2020 - 6th<br>September<br>2020|4th January<br>2021 - 31st<br>March 2021||
|Support telephone<br>calls made to Partners<br>and carers'|1753||1173|
|Support visits made to Partners<br>and carers'|194||447|
|lndividualised<br>activity packs created for Partners|609||571|
|lndividualised<br>activity packs delivered<br>to Partners|609||571|
|Food parcels made up by staff for Partners<br>and their families|359|||
|Food parcels delivered<br>by staff to Partners<br>and their families|359|||
|Safe-guarding<br>reports to local authority||||
|Local authority<br>requests<br>for additional<br>support for Partners||||
|and their families|64|||
|Online support zoom support calls made to Partners|||61|
|Other support calls made to Partners<br>and their families|17||24|
|Total Home Support Services Provided|3969||2854|





## 

## 

## 

## 

|rtner Cu|stomer Care Surve<br>01/04/2|020 - 31/03/2|021||||
|---|---|---|---|---|---|---|
||Question:||Very<br>Good|Good|OK|Poor|
|What do|you think about the activities|you do at|56%|35%|9|p|
|the Osborne<br>Partnership?|||||||
|What do|you think about the staff who|support|78|2|p|0%|
|you at the Osborne<br>Partnership?|||||||
|What do|you think about information,|advice and|61'i|35%|4%|p|
|guidance|given at the Osborne<br>Partnership?||||||
|What do|you think about the horne support||||||
|service (phone calls and visits) you received from|||78%|22%|0%|0%|
|Osborne|Partnership<br>staff during the|Covid19|||||
|national|lockdowns?||||||
|What do|you think about the activity packs||||||
|provided|to you during the Covid19 national|||36%||p|
|lockdowns?|||||||
|How safe do you feel at the Osborne|||80%|16%|4|p|
|Partnership?|||||||
|What do|you think about the Osborne|Partnership||25%|p|p|
|overall?|||||||





## 

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## 

|||Year|ended 31 March|20211||
|---|---|---|---|---|---|
|S~taff Ttat at a||||||
|During the period staff undertook||the following|training:|||
|Staff Tralnin<br>Outcomes forthe||Period 01/04/2020- 31/03/2021|||Completed|
|Health &Social Care (HSC) level||3diploma|||01|
|PBS|||||14|
|Autism Awareness|||||13|
|SEN Teaching<br>Diploma|Level 5||||01|
|Level 2 IAG|||||01|
|Mental Capacity Act|||||07|
|Deprivation<br>of Liberty|||||06|
|Challenging<br>Behaviour|||||07|
|Safeguarding<br>Adults|||||06|
|Equality and Diversity|||||08|
|Person Centred Care|||||07|
|Nutrition<br>and Diet|||||08|
|Communication|||||06|
|Recording<br>& Reporting|||||08|
|HACCP|||||02|
|Food Hygiene|||||11|
|Food Allergens|||||02|
|Moving<br>& Handling<br>People|||||08|
|Manual<br>Handling|||||09|
|Infection Prevention<br>&Control|||||09|
|FAW|||||11|
|Health &Safety Awareness|||||09|
|Fire Awareness<br>Training|||||08|
|Legionella Awareness|||||11|
|Risk Assessment|||||08|
|COSHH|||||09|
|Driver Awareness|||||10|
|Assessing<br>Needs|||||05|
|Care Planning|||||04|
|Supervision<br>and Appraisal|||||00|
|Confidentiality|||||00|
|Principles ofCare and Confidentiality|||||01|
|Consent|||||02|
|Epilepsy|||||14|
|Role ofthe Care Worker|||||02|
|Anxiety|||||05|
|Asbestos Awareness|||||08|
|Managing<br>Mental Health|||||00|
|Noise Awareness|||||10|
|Working at Height|||||09|
|Lone Working|||||10|
|DSE|||||08|
|Covid19|||||18|
|Short term homeworkin|||||11|
|||||Total|307|





## 

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## 

## 

## 

||Placement|Numbers||||Weekly Services Provided|Weekly Services Provided|Weekly Services Provided|||
|---|---|---|---|---|---|---|---|---|---|---|
||||||Inhouse|Inhouse|Inhouse|Inhouse|Inhouse||
|01/04/2020|Increase or||Placement||Service|Service|Servke|Service|Service|Total|
||||Left|Support|Blue|Orange|Green|Yellow|Red|Services|
|31/03/2021|ln Weekly<br>Placements|||Placement|Bubble|Diamond<br>Bubble|Circle<br>Bubble|Triangle<br>Bubble|Squam<br>Bubble|Provided|
|01/04/20|191.0|0.0|0.0|191.0|0.0|0.0|0.0|0.0|0.0|191.0|
|06/09/20|||||||||||
|07/09/20|184.5|-5.0||38.0|30.0|29.5|29.0|28.0|30.0|184.5|
|04/10/20|||||||||||
|05/10/20|||||||||||
||177.5|0.0|-7.0|19.0|32.0|32.0|29.0|32.0|33.5|177.5|
|02/11/20|||||||||||
|03/11/20|181.5|4.0|0.0|103.0|12.0|14.0|16.0|15.0|21.5|181.5|
|30/11/20|||||||||||
|01/12/20|||||||||||
||176.5|-2.0|-3.0|97.0|13.0|14.0|16.0|15.0|21.5|176.5|
|03/01/21|||||||||||
|26/01/21|||||||||||
||175.5|0.0|-1.0|175.5|0.0|0.0|0.0|0.0|0.0|175.5|
|22/02/21|||||||||||
|23/02/21|||||||||||
||172.5|0.0|-3.0|172.5|0.0|0.0|0.0|0.0|0.0|172.5|
|31/03/21|||||||||||
|Total||-3.0|-15.5||||||||





## 

## 

## 

## 

## 

|Year|Training<br>Board|||Qualification|Qualification||Partners|
|---|---|---|---|---|---|---|---|
|2016|Gateway|Certificate<br>In|Retail Skills'||||20|
|2015|EAL|NVQ Diploma|'Performing|Manufacturing|Operations|Level 2|14|
|2015|C&G|Skills for Working<br>Lives' (Land-based)<br>entry level 3||||||
|2014|EAL|NVQ Diploma|'Performing|Manufacturing|Operations|Level 2|14|
||EAL|NVQ Diploma|'Performing|Manufacturing|Operations|Level 1|14|
||C&G|Skills for Working<br>Lives' (Land-based)<br>entry level 3||||||
|2013|EAL|NVQ Diploma|'Performing|Manufacturing|Operations|Level 2|21|
||EAL|NVQ Diploma|'Performing|Manufacturing|Operations|Level 1||
||C&G|Skills for Working<br>Lives' (Land-based)<br>entry level 3||||||
|2012|EAL|NVQ Diploma|'Performing|Manufacturing|Operations|Level 2|20|
||EAL|NVQ Diploma|'Performing|Manufacturing|Operations|Level 1|19|
||C&G|Skills for Working<br>Lives' (Land-based)<br>entry level 3||||||
|2011|EAL|NVQ Diploma|'Performing|Manufacturing|Operations|Level 2||
||EAL|NVQ Diploma|'Performing|Manufacturing|Operations|Level 1|15|
||C&G|Skills for Working<br>Lives' (Land-based)<br>entry level 3|||||10|
|2010|EAL|NVQ Diploma|'Performing|Manufacturing|Operations|Level 2|20|





## 

## 

## 

|Trus|tees' A|nnual<br>Report (Incorpo|rating<br>the|Directo|r'|s|Report) (continuedj||
|---|---|---|---|---|---|---|---|---|
|||Year ended|31 March|2021|||||
||EAL|NVQ Diploma<br>'Performing|Manufacturing|Operations|Level 1|||20|
||C&G|Skills for Working<br>Lives' (Land-based)<br>entry level 3||||||12|
|2009|EAL|NVQ Diploma<br>'Performing|Manufacturing|Operations|Level 2|||16|
||EAL|NVQ Diploma<br>'Performing|Manufacturing|Operations|Level 1|||16|
||C&G|Skills for Working<br>Lives' (Land-based)<br>entry level 3|||||||
||C&G|Skills for Working<br>Lives' (Recyding) entry||level 3||||14|
|2008|EAL|NVQ Diploma 'Performing|Manufacturing|Operations|Level 2|||21|
||EAL|NVQ Diploma<br>'Performing|Manufacturing|Operations|Level 1||||
||OCR|Manufacturing'<br>entry level|3||||||
||NOCN|Introduction<br>to IC7 training|programme||||||
||C&G|Skills for Working<br>Lives' (Land-based)<br>entry level 3||||||21|
||C&G|Skills for Working<br>Lives' (Recyding) entry||level|||||
|2007|EAL|NVQ Diploma<br>'Performing|Manufacturing|Operations||Level 1||29|
||OCR|Manufacturing'<br>entry level|3|||||10|
||NOCN|Introduction<br>to IC7 training|programme|||||10|
||NPTC|Conservation<br>& Preparing|for Work'|||||13|
||NPTC|Horticulture<br>& Preparing<br>for Work'|||||||
|2006|EAL|NVQ Diploma<br>'Performing|Manufacturing|Operations||Level 1||13|
||OCR|Manufacturing'<br>entry level|3||||||
||NOCN|Introduction<br>to IC7 training<br>programme|||||||
||NPTC|Conservation<br>& Preparing|for Work' (2year programme)||||entry level||
||NPTC|Horticulture<br>& Preparing<br>for Work' (2year programme)|||||entry level||
||EAL|NVQ Diploma 'Performing|Manufacturing|Operations||Level 1||16|
|2005|NPTC|Horticulture<br>& Preparing<br>for Work' (2year programme)|||||entry level|12|
|||||Total||Partner Training Outcomes||529|





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## 

## 

|delivere|d<br>by an|often margi|nalised<br>and under used group ofpeople.|nalised<br>and under used group ofpeople.||
|---|---|---|---|---|---|
|TOP's|Textiles|Rec clin|Statistics 01/04/2008 - 31/03/2021|||
|||||Service|Tennes|
|2021|Kerbside|Collection|Services Suspended<br>Due to Covid19 Pandemic|||
|2020|Kerbside|Collection|Service including|Bric-a-brac|37|
|2019|Kerbside|Collection|Service including|Bric-a-brac|42|
|2018|Kerbside|Collection|Service including|Bric-a-brac|37|
|2017|Kerbside|Collection|Service including|Bric&-brac|41|
|2016|Kerbside|Collection|Service including|Bric-a-brac|44|
|2015|Kerbside|Collection|Service including|Bric&-brac||
|2014|Kerbside|Collection|Service including|Bric-a-brac|67|
|2013|Kerbside|Collection|Service including|Bric-a-brac|75|
|2012|Kerbside|Collection|Service including|Bric-a-brac and ragging|98|





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## 

|||||||2021||2020|
|---|---|---|---|---|---|---|---|---|
||||||Unrestricted|Restricted|||
||||||funds|funds|Total funds|Total funds|
|||||Note||K|R||
|Income and|endowments||||||||
|Donations<br>and legacies||||5|4,577||4,577|11,805|
|Other trading<br>activities||||6|641,049||641,O49|718,005|
|Investment|income|||7|2,043||2,043|2,731|
|Other income||||8|7,705||7,705|690|
|Total income|||||655,374||655,374|733,231|
|Expenditure|||||||||
|Expenditure|on charitable|activities||9,10|563,901||563,901|595,908|
|Total expenditure|||||563,901||563,901|595,908|
|Net income|and net movement||in|funds|91,473||91,473|137,323|
|Reconciliation<br>offunds|||||||||
|Total funds|brought<br>forward||||750,792|(28,842)|721,950|584,627|
|Total funds|carried forward||||842,265|(28,842)|813,423|721,950|





## 

## 

## 

||||||2021||2020|
|---|---|---|---|---|---|---|---|
|||||Note|||f|
|Fixed assets||||||||
|Tangible fixed assets||||17||12,641|9,005|
|Current assets||||||||
|Debtors||||18|38,803||99,213|
|Cash at bank|and in|hand|||785,085||672,167|
||||||823,888||771,380|
|Creditors: amounts||falling|due within one year|19|23,106||58,435|
|Net current|assets|||||800,782|712,945|
|Total assets|less current||liabilities|||813,423|721,950|
|Net assets||||||813,423|721,950|
|Funds ofthe charity||||||||
|Restricted funds||||||(28,842)|(28,842)|
|Unrestricted|funds|||||842,265|750,792|
|Total charity|funds|||21||813,423|721,950|





## 

## 

## 

## 

|Year end|ed 31 March 20|21||
|---|---|---|---|
|||2021|2020|
||||F|
|Cash flows from operating<br>activities<br>Net income||91,473|137,323|
|Adjustments<br>for:<br>Depreciation<br>oftangible fixed assets<br>Other interest receivable<br>and similar income||4,352<br>(2,043)|3,200<br>(2,731)|
|Interest payable and similar charges<br>Accrued income||(33,861)|62<br>(4,037)|
|Changes in:<br>Trade and other debtors||60,410|(33,738)|
|Trade and other creditors||(1,468)|1,864|
|Cash generated<br>from operations||118,863|101,943|
|Interest paid<br>Interest received||2,043|(62)<br>2,731|
|Net cash from operating<br>activities||120,906|104,612|
|Cash flows from investing<br>activities<br>Purchase oftangible assets||(7,988)|(2,219)|
|Net cash used<br>in investing<br>activities||(7,988)|(2,219)|
|Net increase in cash and cash equivalents<br>Cash and cash equivalents<br>at beginning|ofyear|112,918<br>672,167|102,393<br>569,774|
|Cash and cash equivalents<br>at end ofyear||785,085|672,167|





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|5.|Donations||and legacies|and legacies|and legacies|||||
|---|---|---|---|---|---|---|---|---|---|
|||||||Unrestricted|Total Funds|Unrestricted|Total Funds|
|||||||Funds|2021|Funds|2020|
||Donations|||||||||
||General Donations||||&Fundraising|||||
||Receipts|||||4,577|4,577|11,805|11,805|
|6.|Other trading|||activities||||||
|||||||Unrestricted|Total Funds|Unrestricted|Total Funds|
|||||||Funds|2021|Funds|2020|
|||||||E||||
||Trading income|||||641,049|641,049|718,005|718,005|
|7.|Investment||income|||||||
|||||||Unrestricted|Total Funds|Unrestricted|Total Funds|
|||||||Funds<br>f|2021|Funds|2020|
||Bank interest|||receivable||2,043|2,043|2,731|2,731|
|8.|Other income|||||||||
|||||||Unrestricted|Total Funds|Unrestricted|Total Funds|
|||||||Funds|2021|Funds|2020|
|||||||F|R|||
||Insurance|claims||||245|245|690|690|
||HMRC CJRS|||Grant||7,460|7,460|||
|||||||7,705|7,705|690|690|
|9.|Expenditure||on charitable|||activities by fund type||||



|Expendit|ure<br>on charitable|activities by fund type||||
|---|---|---|---|---|---|
|||Unrestricted|Total Funds|Unrestricted|Total Funds|
|||Funds|2021|Funds|2020|
||||R|E|E|
|Support|costs|563,901|563,901|595,908|595,908|



## 

|||Support|Total funds|Total fund|
|---|---|---|---|---|
|||costs|2021|2020|
|||E|||
|Activity type|1|405,595|405,595|429,037|
|Governance|costs|158,306|158,306|166,8?1|
|||563,901|563,901|595,908|





## 

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## 

## 

|||Analysis<br>of|||
|---|---|---|---|---|
|||support costs<br>aciivity<br>1|Total 2021|Total 2020|
|||E||E|
|Staff|costs|405,595|405,595|429,037|



## 

## 

|13.|y <br><br><br>505 ofthe Taxes Act 1988to the extent that these are applied t<br>charges have arisen<br>in the year.<br>Net income|o its charitable<br>objectiv|es. No tax|
|---|---|---|---|
||Net income is stated after charging/(crediting):|2021|2020|
||Depreciation<br>oftangible<br>fixed assets|4,352|3,200|
|14.|Auditors<br>remuneration|||
|||2021<br>f|2020<br>f|
||Fees payable for the audit ofthe financial statements|5,970|5,760|



## 

|Staff costs|||||
|---|---|---|---|---|
|The total staff costs and|employee|benefits for the reporting|period are analysed as <br>2021|follows:<br>2020|
|Wages and salaries<br>Social security costs<br>Employer<br>contributions|to pension|plans|369,268<br>23,569<br>12,758|383,860<br>31,322<br>13,855|
||||405,595|429,037|



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## 

|17.|Tangible fixe|d asset|s|||||
|---|---|---|---|---|---|---|---|
|||||Fixtures and|Motor|||
|||||fittings|vehicles|Equipment|Total|
|||||E|E|||
||Cost|||||||
||At 1 April 2020|||34,092|34,586|3,982|72,660|
||Additions|||7,988|||7,988|
||At 31 March|2021||42,080|34,586|3,982|80,648|
||Depreciation|||||||
||At 1 April 2020|||30,611|30,313|2,731|63,655|
||Charge for the year|||2,867|1,068|417|4,352|
||At 31 March|2021||33,478|31,381|3,148|68,007|
||Carrying<br>amount|||||||
||At 31 March|2021||8,602|3,205|834|12,641|
||At 31 March 2020|||3,481|4,273|1,251|9,005|
|18.|Debtors|||||||
|||||||2021|2020|
||Trade debtors|||||26,869|87,279|
||Prepayments|and accrued income||||11,934|11,934|
|||||||38,803|99,213|
|19.|Creditors: amounts||falling due within|one year||||
|||||||2021|2020|
||Trade creditors|||||1,556|2,727|
||Accruals and|deferred|income|||21,550|55,411|
||Other creditors||||||297|
|||||||23,106|58,435|





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## 

|||||||At|
|---|---|---|---|---|---|---|
||||At|||31 March 20|
||||1 April 2020<br>f|Income<br>f|Expenditure<br>f|21<br>f|
||Unrestricted|Funds|750,792|655,374|(563,901)|842,265|
|||||||At|
||||At|||31 March 20|
||||1 April 2019<br>f|Income|Expenditure|20|
||Unrestricted|Funds|613,469|733,231|(595,908)|750,792|
||Restricted|funds|||||
|||||||At|
||||At|||31 March 20|
||||1 April 2020<br>f|Income<br>f|Expenditure<br>f|21<br>f|
||Restricted|Funds|(28,842)|||(28,842)|
|||||||At|
||||At|||31 March 20|
||||1 April 2019<br>f|Income<br>f|Expenditure<br>f|20|
||Restricted|Funds|(28,842)|||(28,842)|
|22.|Analysis ofnet assets between funds||||||
||||||Unrestricted|Total Funds|
||||||Funds<br>f|2021<br>f|
||Tangible fixed assets||||12,641|12,641|
||Current assets||||800,782|800,782|
||Net assets||||813,423|813,423|
||||||Unrestricted|Total Funds|
||||||Funds<br>f|2020|
||Tangible fixed assets<br>Current assets||||9,005<br>712,945|9,005<br>712,945|
||Net assets||||721,950|721,950|





## 

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## 

|Analy|sis|ofc|hang|es|<br>in net debt||||||
|---|---|---|---|---|---|---|---|---|---|---|
|||||||||||At|
|||||||At|1|Apr 2020|Cash flows<br>f|31 Nlar 2021|
|Cash|at|bank|and|in|hand|||672,167|112,918|785,085|



