REGisfERED COMPANY NUMBER: 04178148 (England and Wales) REGlSfERED CHARrrf NUMBER: IOB6841 REPORT OFTHE TrUSTEES AND FINANCIAL sfAIEMEKfs FOR THE YEAR ENDED 31 MARCH 2024 FOR FOREST OF DEAN CROSSROADS-CARING FOR CARERS TrADING AS CROSSROADS GLOUCESTERSHIRE BK Plus Audil Limited {Statutory Auditor) 6 Manor Park Business Centre Mackenzie Way Cheltenham Gloucestershire GL519TX
FOREST OF DEAN CROSSROADS-CARING FOR CARERS TrADING AS CROSSROADS GLOUCESTERSHIRE CONTEKfs OFThE FINANCIAL sfATEMENrs FOR ThE YEAR ENDED 31 MARCH 2024 Pag• Rqf•rence and Admlnlstrallve Dots11s R•port ot tho Trustees R•port of Ihe Indopendent Audllors 8 to 11 StJl•m•th of Flnanclal Acllvlll•s 12 St•l•moni of Flnanclal Pojltlon 13 Staiomeni of Cash Flo 14 Notes lo the Stat•m•nt of Cash Row8 15 Not•s to th• Flnanclal Slal•m•nls 16 to 26
FOREST OF DEAN CROSSROADS-CARING FOR CARERS TrADING AS CROSSROADS GLOUCESTERSHIRE REFERENCE AND ADMINISTrATIVE DETAILS FOR ThE YEAR ENDED 31 MARCH 2024 TrUSTEES J Huck (resigned 30.9.23) B Barwell (resigned 31.3.24) M Gallagher (resigned 31.12.23) J D Marriott H Brown (appointed 1.8.23) N M Evans (appointed1.8.23) J L Goode Iresigned 6.10.23) P De Carleret D J Vaughan (appointed 16.2.24) P A Williams S J Windle (resigned 31.3.24) COMPANY SECREfARY Mrs K Williams REQISTERED OFFICE St Annals House Belle Vue Road Cinderford Gloucestershire GL14 2AB REGisfERED COMPANY NUMBER 04178148 (England and Wales) REGISTERED CHARfiY NUMBER 1086841 AUDrroRS BK Plus Audit Limited {Stalutary Auditor) 6 Manor Park Business Centre Mackenzie Way Cheltenham Glouceslershire GL519TX BANKERS HSBC Bank PIC Harry Weston Road Binley Coventry CV3 2SH CHIEF EXEcullvE OFFICER D J Vaughan Page I
FOREST OF DEAN CROSSROADS-CARING FOR CARERS TRADING AS CROSSROADS GLOUCESTERSHIRE REPORT OFTHE TrUSTEES FOR THE YEAR ENDED 31 MARCH 2024 The trustees who are al50 direclors of the charity for the purposes of the Companies Acl 2006, present their report wilh the financial stalements of the charity for Ihe year ended 31 March 2024. The truslees have adopted the provisions of Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Slandard applicable in the UK and Republic of Ireland IFRS102) {effeclive l January 2019). OBJECTIVES AND AcnvmES Objectlves and alms Our mission is to be the provider of choice for the provision of person-centred quality supporl services tor the people of Glouceslershire. In particular, but not exclusively, we offer support to those who are in need by reason of frailty, lack of means, ill-heallh, or disability and also their carers to lead safer and supported lives. Our vision is for a society that values equality. dignity, and inclusion. Providing support for people with dlsabililies and mental health conditions promotes equal opportunities, reduces stigma, and enhances their ability lo live independently. This not only improves their quality of lile but also benefits the ¢ommunily economically and socially. We seek to: Provide a full range ol high quality, accessible. responslve services that meet the changing needs of Service Users and their families/representatives. Provide person-centred care. ensuring client needs are met and outcomes achieved. Provide quality informalion. guidance. practical and emotional support for vulnerablg people in our community, Provide a quallly care. ensuring all ol Ihose who use our service can remain in the community in their own home. Ensure our staff are trained and skilled lo meet Ihe needs of complex clients, Core services include one to one care, supporting people so that they can remain living independently at home and in their community. This is through the provislon of domiciliary care and respite breaks for unpaid carers. Our charitable responsibilities include a range of Active Living Groups, which provide social support and stimulation to people living wilh disabilities or in social isolation. The Active Livlng Groups aim lo increase the health, wellbeing, and qualily of life for service users. Publlc beneflt The services provided by Foresl of Dean Crossroads Caring lor Carers are open to all Carers and those they care for throughout Gloucestershire and Herefordshire irrespective of an individual's race, religion, sexualily or financial status. We also recognise that we serve a rural area and seek to work with othèr Drganisations and individuals to help clien15 access our servi¢e5 from less accessible areas by providing subsidised transport arrangements where appropriate. Page 2
FOREST OF DEAN CROSSROADS-CARING FOR CARERS TRADING AS CROSSROADS GLOUCEsfERSHIRE REPORT OFTHE TRusfEES FOR ThE YEAR ENDED 31 MARCH 2024 ACHIEVEMENf AND PERFORMANCE Charltable actlvRl05 The year April 2023 to March 2024 has conlinued to present challenges for organisalions operating in Health and Sacial Care. The sector continues to operate in the face of rising operational costs as well as staff sharlages. This continues to affect Crossroads in the same manner and it has been a testing time for everyone associated with our organisalion. our service users and their families, our staff and their families, our commissioners, and our suppliers. Trustees are immensely proud of Ihe way Ihat staff have risen lo the challenges In how they care for service users and each other in very diff icult limes and for the support they have given to families. We have strengthened our approach to partnership working. By building collaborative relationship5 Wlth other social prescribers within our communily we have all been belter equipped to address complex challenges, enhance community well-being, and deliver more efteclive, efficient. and inclusive services. We are pleased to have continued working alongside and further relationships with partner organisations across Gloucestershire. These include- Glouceslershire County Council Cinderford Town Councll People Plus Forest ol Dean Dementia Action Alliance Forest ol Dean Health Forum Forest Sensory Service Compirl8on ol A¢hl•v•m•nt• agaln•t Obl•ctlv•• We have conlinued to successfully deliver care thal is person-centred and focused on ensuring a positive experience for our clients and their families. We seek positive outcomes because of our support. ralher than just executing tasks. We ensure that the wishes and needs of the people we support are met by use of inclusive policies, fostering a supportive culture and ensuring representation. At all times our plans ensure everyone can be integral to our decision-making processes, promoting a truly inclusive environment. The excellenl feedback received from our recent Annual Service User Survey has shown that despile the latest set of challenges, we have continued lo deliver a quality service to our clients and their families. Although we are experienced in providing quantilive information as parl of our CQC registration, we prefer lo use qualitalive measurements, such as personal testimonies from the cared for andlor their families to give a fuller picture as this is more genuinely responsive to our community's needs. Our Active Living Groups have had profound impact on our local community. promoting physical health, social engagement, and menlal well-being. By organizing regular aclivities, creating accessible opportunities and building support networks. these groups foster an inclusive environment that benefits individuals and the community as a whole. They also offer support during lesling times as we can provide access lo resources and inlormalion. Mosl importantly, no-one is "lefl behind" as we provide transport via our own minibus. Everyone who wishes to have accessibility to our activities can do so. regardless of their needs. Page 3
FOREST OF DEAN CROSSROADS-CARING FOR CARERS TRADING AS CROSSROADS GLOUCESTERSHIRE REPORT OFIHEIRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 ACHIEVEMENf AND PERFORMANCE Fundralslng acllvltl The fundraising market is more competitive than ever and people with care needs and their carers do not attract *he same level of support as other more self-explanatory causes. However, we constantly research available grants, and are fortunate that our Active Living Services fulfil a vital community need which may otherwise go unaddressed which helps with our success rate. Unfortunately. we were unsuccessful in obtaining any lunding from the government's Levelling Up programme despite meeting the application criteria. We seek to leverage community-based fundraising initiatives. The Forest of Dean community is well-known tor ils sense of solidarity. Local people feel a deep-rooted connection lo their local area, which drives them lo support causes that benefit their friends. neighbours. and families. We are fortunale that community-led events such as fairs, leslivals. charity runs. and tombola's are a rnainstay for raising funds. We are also lucky lo have a dedicated team of staff who regularly give up their own time to help with fundraising via raffles, quizzes, bingolrace nights and cake sales. Inl•rnal and •xt•rnal faclors The role that Crossroads plays in providing care and support to older and vulnerable people and their families across our communities has never been more important. Wider society is also starting to recognise the essential parl that social care plays and thal it needs investment and reform, Overall, the social care system has been placed under huge strain. and we are hopin9 that Ihe government will announce long awaited relarms to support social care providers. FINANCIAL REVIEW Flnanclal rovlow This tinancial year has continued to be a challenge as this sector continues to struggle to retain staff. The C05t-of-living crisis has also impacted on costs this year with fuel and energy costs particularly increasing. These cost increases have impacled on our slaff and clients. This impact has meant Ihat the financial position has worsened in year due to reflect a deficit position of £115,092 in the accounts up to 31 March 2024. The position up to 31 March 2023 (last financial year) wa5 a deficit of £183,989. Resorv•s poucy The trustees have in the year reviewed its reserve5 policy that allows it to maintaln a surplus and to operate on a sustainable basis. The objectives of the policy are such that Ihey: Ensure we can meet our linancial obligations should the charity be wound up Aid strategic planning Focus fundraising aclivities and identify our level ol need for funds and what Ihey are used for Provides for communication with external bodies and helps to demonstrate that the charitvs money is bein9 used lo good effect. The reserves target has been reviewed in year to ensure that the above objectives are met and to meet contractual commitments (e.g. redundancy payments) in the event that the Charity has insufficient funds lo continue. The actual reserves as of 31 March 2024 are £179,383, of which £178,853 are Iree reserves. Frèe reserves are defined as unrestricted funds. This equates a cover of1.42 times coverage of liabilities of £126,297. This is above the deemed critical level of1.20 coverage of liabilities. Page 4
FOREsf OF DEAN CROSSROADS-CARING FOR CARERS TrADING AS CROSSROADS GLOUCESTERSHIRE REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2024 STrUCTURE GOVERNANCE AND MANAGEMEHr GovernSng document The charity is a company limited by guarantee, having no share capital. It is established under a Memorandum ol Association, which sets oul the objects and powers of the charitable company and is governed under its Arlicles of Association. Truste8 Board.. The organisalion is 9overned by a Board of Trustees. which meets quarterly to oversee and guide the organisation's strategic direction and operational performance. Following a robust selection process Plerre de Carteret was appointed as Chair of Trustees effectlve from 111124. The charity is governed by a Board of Truslees who are directors of Ihe charilable company. When Trustee vacancies OCCLJr, the Board consider whether an automatic replacement Trustee is required against the optimum number of Trustees that will ensure the Board is effective. Additionally. a skill set review is underlaken to ascertain which skill sel is currently required to enable the Board lo be able to meet future challenges and our changing environment. A more formal open trustee recruitmenl process is now in place and is supported by a full induction proce55, Being a trustee is an important role and il is key that nol only doe5 the Board of Trustees consist of people wilh the correct skills, experience and values for the market we operate in but thal they also receive relevant training and development as appropriate. Trustees take part in person-to-person annual reviews and the board also reviews ilself for effectiveness in relation lo the business environment we operate in. This has been evidenced by the high standard of management information available, thereby providing Ihe board wilh quality information allowing more informed decision making. Trustees have continued lo work closely with the Senior Managemenl and staff colleagues, These are focused on Finance, HR and Remuneration. and Quality. Trustees work with the Senior Management each month to review each area and report directly to the Board to inform strategic development, operational performance monitoring and risk management. Robust scrutiny lakes place al each Monthly Meeting and a report is sent out each month from each area to the Board. There are currently a mSnimum of four Board meetings per year. We have continued our work to ensure that we meet the General Data Protection Requlrements (GDPR} and that we are compliant. We have a GDPR Data Protection Officer to oversee and govern these processes. This includes reviewing all company policies to ensure compliance. During 2023-24 we continued to review and improve our systems and processes. Managomenl Team The daily operations are managed by the CEO and her team. Page 5
FOREST OF DEAN CROSSROAOS-CARING FOR CARERS TrADING AS CROSSROADS GLOUCESTERSHIRE REPORT OFIHE TrUSTEES FOR TrIE YEAR ENDED 31 MARCH 2024 srRUCTURE, GOVERNANCE AND MANAGEMEKr K•y manag•m•nt r•mun•ratlon The Board of Directors are the Charity's trustees. The senior management team comprise of the key management personnel of the charity who are in charge of directing, controlliny, running and operating the Charity on a day-lo-day basis. All Truslees give of their lime freely unless in the capacity of providing professional services on a commercial basi5. No Director received remuneration in the year. Details of Directors, expenses and related party transactions are disclosed in note 2110 the financial statements. The pay of the senior management team is reviewed annually by the HR and Remuneration Committee, with any Increases commensurate with performance of the organisation as a whole and is built into the annual budget with Board approval. Pay scales are benchmarked against comparable roles in the local market and voluntary sector. Rl$k rnanagomonl The Board recognises that risks exist Sn relation to sustainable delivery of its operational services and continues lo review the capacity of its staffing structure and capability and lo invest in recruitment and Iraining and to utilise external expertise where required. It has also recognised that failures in servicè delivery to clients or in regulalory compliance are significant risks, which are mitigated by regular quality monitoring and appropriate actions lo mitigale those risks. The strategic risks relating to significant income reductions through reductions in business, especially the polential loss of contracts from commissioners of services. are regularly reviewed and addressed by the development of new services and flexibility in the delivery ol required services with appropriate contingencies identified, Overarching risks in relation to corporate governance. including the composition of the Board and the appropriateness of the rules under which it operates, are recognised and subject to ongoing review. Durlng 2023124 we have maintained a comprehensive Risk Register and the Company Secretary supports the Board in a regular review ol major risks and mitigation measures al every Board meeting. Each area of the organisation also reviews its section of the Risk Register and advises of any amendments prior to each Board Meeting. Any new services will be risk assessed to ensure that in providing such services we will not be compromising any existing areas of Service delivery. The Business Continuity Plan is subject to regular review. Future Plan3 We will continue to focus on providing high quality care whilst ensuring economlc sustainability for our organisation, despile the difficult markel condition5. This 15 a multifaceted goal that requires strategic planning, efficient operalion5, prudent financial management. and community engagement. The CEO has clear goa15, which include optimising operalion5, growth of revenue streams, and continuously monitoring performance. The Trustee5 would like to thank all staff, volunteers. donors. and partners for their continued Support and dedication. We look forward lo another year of progress. The Charity ha5 seen a significant improvement in its re5ulls in the first six months of 2024-25. Thi5 has been achieved through securing additional slaft and income and addilional grant income. The expectation is that il will conlinue to improve throughout the second half of 2024-25. The Charity has also seen a reduction in its long-lerm liabilities. which helps to secure the long lerm viabillty of the organisation. STATEMEMf OF TRUSIEES, RESPONSIBILMES The trustees (who are also the directors of Forest Of Dean Crossroads-caring For Carers for the purpose5 of Company law) are responsible for preparing the Report of the Trustees and the financial Statements In accordance with applicable law and United Kingdom Accounting Standards {United Kingdom Generally Accepted Accounting Practice). Page 6
FOREST OF DEAN CROSSROADS-CARING FOR CARERS TrADING AS CROSSROADS GLOUCEsfERSHIRE REPORT OFTHE TrUSTEES FOR THE YEAR ENDED 31 MARCH 2024 STATEMENT OF TrUSTEES' RESPONSIBILMES - conllnugd Company law requires the trustees to prepare financial statements for each financial year which give a true and fair view of the slate of affairs of the charitable company and of the incoming re50urce5 and applicalign of resources, including the income and expenditure, of the charitable company for that perlod. In preparing those financial statements, the Irustees are required to select suitable accounting policies and then apply them consistently, observe the methods and principles in the Charity SORP; make judgements and eslimates that are reasonable ènd prudent; prepare the financial slatemenls on the going concern basis unless it is inappropriate to presume that the charitable company will continue in business. The Irustees are responsible for keeping proper accounting records which disclose with reasonable accuracy at any time the financial position of the charitable company and lo enable them lo ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguardlng the assets of the charitable company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities. In so far as Ihe Irustees are aware: there is no relevant audit information of whlch the charilable companys auditors are unaware., and the trustees have taken all steps Ihat they ought to have taken lo make themselves aware of any relevant audit Information and to establish that the auditors are aware of that information. AuDrroRS The auditors. BK Plus Audit Limited {Statutory Audilor), Iformerly Andorran Limited) will be proposèd for re-appoinlmenl at the forthcoming Annual General Meeting. Approved by order ol the board of truslees on ....141.: ...l..i.o&..4.... and signed on its behalf by: e Carleret Trustee Page 7
REPORT OF IHE INDEPENDEKf AUDrroRS TO ThE MEMBERS OF FOREST OF DEAN CROSSROADS-CARING FOR CARERS Oplnlon We have audited the financial statements of Forest Of Dean Crossroads-caring For Carers (the 'charilable companv) for the year ended 31 March 2024 which comprise the Statement of Financial Activities, the statèment of Financial Position. the Statement of Cash Flows and notes to the financial statements, including a summary of significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice). In our opinion the financial statemenls: give a true and fair view of the state of the charitable company's affairs as at 31 March 2024 and of its incoming resources and application ol resources. including ils income and expenditure, for the year then ended: have been properly prepared in accordance with United Kingdom Generally Accepted Accounling Practice., and have been prepared in accordance with the requirements of the CDmpanies Act 2006. Ba•18 for oplnlon We conducted our audil ID accordance with International Standards on Auditing {UK) (ISAS (UK)) and applicable law, Our responsibilities under those standards are further described in the Auditors, responsibilities for the audit ol Ihe financial statements section of our report. We are independent of the charitable company in accordance with the ethical requirements that are relevant to our audit ol Ihe financial slalemenls in the UK, includlng Ihe FRC'S Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance wilh these requirements. We believe that the audit evidence we have obtained is 5ullicient and appropriale to provide a basi5 for our opinion. Concluslons rolatlng to golng con¢•rn In auditing the financial statements. we have concluded that the trustees, use of the going concern basi5 of accounlino in the preparation of the financial statements is appropriale. Based on the work we have performed. we have not identified any materlal uncertainties relating to events or conditions that, individually or collectively, may casl significant doubt on the charitable company's abilily to continuè as a going concern for a period of al least twelve months from when the financial statements are authorised for issue. Our responsibilities and the responsibilities of the trustees wilh respect to golng concern are described in Ihe relevant sections of this report. Other Informatlon The trustees are responsible for the other information. The olher information comprises the information included in the Annual Report, other than the financial stalemenls and our Report of the Independent Auditors Ihereon. Our opinion on the financial statements does not cover the other information and, except to the extent olherwise explicitly staled in our report. we do not express any form of assurance conclusion thereon. In connection with our audit of the financial statements, our responsibility is to read the olher information and. in doing so. consider whether the other information is malerially inconsistent with the linancial statements or our knowledge obtained in the audit or otherwise appear5 to be malerially misslated. If we idenlify such malerial inconsistencies or apparent material misstatements, we are required to determine whether this gives rise to a material misstatement in the financial slatements themselves. If, based on the work we have performed. we conclude that there is a material misstatement of this other information, we are required to report that facl. We have nothing lo report in this regard. Oplnlons on other matters prescrlbed by the Companles Acl 2006 In our opinion. based on the work underlaken in Ihe course of the audil: the information given in the Report ot the Trustees for the financial year for which the financial 5talement5 are prepared is conslstent with the financial statements; and the Report of the Tru5tee5 has been prepared in accordance with applicable legal requirement5. Page 8
REPORT OF THE INDEPENDENfAUDtroRS TO THE MEMBERS OF FOREST OF DEAN CROSSROADS-CARING FOR CARERS Malters on whlch we arg r•qulred to rnport by exceptlon In the light of the knowledge and understanding of the charitable company and its environmènt obtained in the course of the audit, we have not identified material misslalements in the Report of the Trustees. We have nothing lo report in respect of the following matters where the Companies Act 2006 requires us to report lo you if, in our opinion.. adequate accounting records have not been kept or returns adequate for our audit have not been received from branches not visited by us- or the financial statements are not in agreement with the accounting records and returns: or cerlain disclosures of trustees, remuneration specified by law are not made- or we have not received all the information and explanations we require lor our audit- or Ihe trustees were not enlilled to lake advantage of the small companies exemption from the requirement to prepare a Strategic Report or in preparing the Report of the Trustees. R•8pon8lbllS110s ot trustees As explained more lully in the Statement of Trustees, Responsibilities. the trustees {who are also Ihe directors of the charitable company for the purposes of company law) are responsible for the preparation of the tinancial statements and for being satisfied that they give a true and fair view, and for such internal control as the trustees determine is necessary lo enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error. In preparing the financial statements, the trustees are responsible for assessing the charitable companvs abilily to continue as a going concern. disclosing. a5 applicable, matters related to going concern and using the going concern basi5 of accounting unle55 the trustees either intend lo liquidate the charitable company or lo cease operallon5. or have no realistic alternative but to do so. Page 9
REPORT OF IHE INDEPENDENf AUDtFORS TO THE MEMBERS OF FOREST OF DEAN CROSSROADS-CARING FOR CARERS Our responslbllltles for the audll of Ihg flnanclal 3talgmenls Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misslatemenl. whether due to fraud or error. and to issue a Report of the Auditor that includes our opinion. Reasonable assurance is a high level of assurance, bul il is not a guarantee that an audit conducted in accordance with ISAS (UK) will always detect a material misslalemenl when it exists. Misstatements can arise from fraud or error and are considered material il. individually or in the aggregate, they could reasonably be expected to influènce the economic decisions of users taken on the basis of these financial statements. Owing lo the inherent limitations of an audit, there is an unavoidable risk that, despite us planning and performing our audit in accordance with auditing standards, one or more material misstatements in the financial slalements may have gone undetected by our audit. As with any audit, there is a risk that rregularilies and fraud will go undetecled where they involve matters such as misrepresentatiDns from management, collusion, deliberale omissions and override of controls. It is not the role of the auditor to prevent non-compliance and we cannot be expected to delect every instance of non-compliance with all laws and regulations, The exlenl lo which our procedures are capable of detecting irregularities. including Iraud is detailed below- In identifying and assessing risks of material misstatement in respect of irregularities. including fraud and non-compliance with laws and regulations, our procedures included the following.. enquiries ol management including a pre audit meeting.. obtaining and reviewing supporting documentation of policies concerning the laws and regulalions applicable to the business., understanding how the charity complies with its regulatory framework by making enquiries of management ', considering the culture inherenl in the charity and whether this represents a culture of honesty and ethical behaviour with a strong emphasis of delection and prevention of fraud. We assessed the susceptibility of the charity's financial statemenls lo malerial misstatement and considered how fraud mighl occur. The audil procedures performed inrluded. but were not limited lo.. challenging management assumptions and estimates; identifying and lesling unusual journal entries; assessing how the relevant laws and regulations have been complied with and noling any instances of non compliance., reviewing the financial statements for compliance with relevant Accounting Standards and accounting legislation applicable lo a charity: considering how those charged with governance have addressed the possibility of an override of essential controls or other influen¢e over the financial reporting processes. In addition, we also considered other non financial laws relevanl to the charity. These do not necessarily have a direct influence on the financial statements but might affect the charity's ability to operate. A further description of our responsibilities for the audit ol the financial slalements is located on the Financial Reporting Council's website at www.frc.org.uklauditorsresponsibilities. This description forms parl of our Report of the Independent Auditors. Page10
REPORT OFThE INDEPENDENfAUDrroRS TO ThE MEMBERS OF FOREST OF DEAN CROSSROADS-CARING FOR CARERS Use of our report This report is made solely to the charitable companvs membèrs, as a body. in accordance with Chapler 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we mighl state to the charitable companys members those matters we are required to state to them in an auditors, report and lor no olher purpose. To the fullest extent permitted by law. we do not accept or assume responsibility to anyone other than the charitable company and the charilable company's members a5 0 body, for our audit work, for this report. or for the opinions we have formed. Roger Downes FCA (Senior Stalulory Audilor) lor and on ljehalf of BK Plus Audit Limited Istatutory Auditor) 6 Manor Park Business Centre Mackenzie Way Chellenham Gloucestershire GL519TX Page 11
FOREST OF DEAN CROSSROADS-CARING FOR CARERS TRADING AS CROSSROADS GLOUCESTERSHIRE STATEMENf OF FINANCIAL AcnvmES (INCORPORATING AN INCOME AND EXPEND¥tURE ACCOUNn FOR ThE YEAR ENDEO 31 MARCH 2024 31.3.24 Total funds 31.3.23 Total funds Unrestricted Reslricted funds funds Notes INCOME AND ENDOWMENTS FROM Donations and legacies 31,467 31,467 64,457 Charllable a111 Grants and other income for care work 1.516,112 169,990 1,686,102 1,778,127 Investment income Other income 3,936 3,936 2,961 13,361 Toial 1,551.515 169.990 1,721,5D5 1,858.906 EXPENDITURE ON Charltabl• acllvltlgo Support for Carers and Cared for 1,661,507 175,090 1,836,597 2,042,895 NEf INCOME/(EXPENDITURE) (109.9921 (5,100) {115,092) (183,989) RECONCILIATION OF FUNDS Total funds brought forward 288.845 5,630 294,475 478,464 TOTAL FUNDS CARRIED FORWARD 178.853 530 179.383 294,475 The notes form part of these financial statements Page 12
FOREST OF DEAN CROSSROADS-CARING FOR CARERS TrADING AS CROSSROADS GLOUCESTERSHIRE STATEMEKf OF FINANCWL posmoN 31 MARCH 2024 31.3.24 Total funds 31.3.23 Total funds Unrestricted funds Restricted funds Notes FIXED ASSETS Tangible assets 14 5,615 5,615 11,022 CURREKf ASSErs Stocks Debtors Cash at bank and in hand 15 16 17 33.517 210,868 33,751 33,517 210.868 34,281 54,714 186,213 162,541 530 278,736 530 278,666 403,468 CREDrroRS Amounts falling due wllhin one year 18 004.898) (104,898) (120,0151 NEf CURRENfASSErs 173,238 530 173,768 283,453 TOTAL ASSEfs LESS CURREHf LIABILMES 178,853 530 179,383 294,475 NEf ASSErs 178.853 530 179,383 294,475 FUNDS Vnreslricled funds Restricled lunds 19 178,853 530 288,845 5,630 TryfAL FUNDS 179,383 294,475 These financial statements have been prepared in accordance with the provisions applicable to charitable companies subject to the Small companies regime. The financial statements were approved by Ihe Board of Truslees and aulhorised for i55ue on .IA.I..l.LS1.Tr.Kt.... and were signed on its behalf by.. e Carleret - Trustee The notes form part of these financial stalements Page 13
FOREST OF DEAN CROSSROADS-CARING FOR CARERS TRADING AS CROSSROADS 6LOUCEsfERSHIRE STATEMENf OF CASH FLOWS FOR THE YEAR ENDED 31 MARCH 2024 31.3.24 31.3.23 Notes Cash flows from opgrallng aclmtles Cash generated Iram operations {132,196) {174,636) Net cash used in operating activities (132.196) 074,636) Cash Ilows from Invostlno actlvltle8 Interest received 3.936 2.961 Net cash provided by investing activilies 3,936 2,961 Change In cash and cash •qulvalenlB In the reportlng perlod Cash and caBh equlvalent8 at lh• beglnnlng ol th• raportlng p•rlod (128,260) {171.675) 162.541 334,216 Cash and cash equlvalqnt8 at th• •nd of Ihe reportlng perlad 34.281 162,541 The notes form part of these financial statements Page 14
FOREsf OF DEAN CROSSROADS-CARING FOR CARERS TRADING AS CROSSROADS GLOUCESTERSHIRE NOTES TO THE STAIEMEMf OF CASH FLOWS FOR THE YEAR ENDED 31 MARCH 2024 RECONCIUATION OF NEf EXPENDITURE TO NEf CASH FLOW FROM OPERAIING ACTivmES 31.3.24 31.3.23 Nat expendllure for the reportlng perlod (as p•r lh• Slat•m•nl of Flnanclal Activlllas) Adjustmonts lor. Depreciation charges Interest received Decrea5e/(increase) in stocks (Increase)/decrease in debtors Decrease in creditors 1115,092) (183.9891 5,407 13,936) 21,197 (24.655 } (15,117> 7,007 (2,961) (27,755) 67,424 (34,362) Net cash u8•d In op•rallon8 (132,196) {174,636} ANALYSIS OF CHANQES IN NEf FUNDS At1.4.23 Cash flow At 31.3.24 N•1 ¢46h Cash al bank and in hand 162,541 1128,260) 34,281 162.541 {128,260) 34,281 Total 162,541 (128,260) 34,281 The notes form parl of these financial 51alemenls Page15
FOREsf OF DEAN CROSSROADS-CARING FOR CARERS TrADING AS CROSSROADS GLOUCESTERSHIRE NOTES TO THE FINANCIAL STATEMEMf5 FOR THE YEAR ENDED 31 MARCH 2024 ACCOUNllNO POLICIES Basls ol pr•parlng tha flnanclal statements The financial slalemenls of the charitable company, which is a public benefit entity under FRS 102, have been prepared in accordance with the Charilies SORP (FRS 102) 'Accounting and Reporting by Charities.. Stalement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic ol Ireland (FRS 102) leffeclive 7 January 20191,. Financial Reporting Standard 102 The Financial Reporting Standard applicable the UK and Republic ol Ireland, and the Companies Acl 2006. The linancial statements have been prepared under the historical cost convention. GOING CONCERN We have assessed projected future income, expenditure and cashflows for the next 12 months based on conservative eslimates and analysed Ihe strength of the charity's reserves and cash against future results. Based on our analysis, and the predictability over liming of regular cashflows, we have concluded that there is a reasonable expectation that Ihe charity has adequate resources to continue their activities for Ihe loreseeable future. Therefore. we have continued to adopt the going concern basls in preparing the tinancial statements. Incom• Grants receivable are included in full in the Statement of Financial Activities in the year in which the conditions for their receipi have been complied with, less any amounts of grants repayable to the grant-givers. Grants reslricled to lulure accounting periods are deferred and recognised in those future accountlng periods. Granls are apportioned to accounting periods on a lime apporlionment basis, Purchased care hours contracts are shown in the Statement of Financial Activilies in the year to which they relate. Voluntary income received by way of donations and membership subscriptions, and investment income, is included in full in the Statement of Financial Activities in the year in which it is receivable. The value of services provided by volunteers is not included. Expendlture Expendilure 15 allocaled lo the particular activity where the rost relates to that aclivily. The support cost5 of overall direction and administration of each activily, comprising the Salary and overhead osts of the central function are apportioned on an estimated basis. based on staff time costs, of Ihe amount attributable lo each activily. Tanglble Nxed assets Depreciation 15 provided at the following annual rates in order to write off each asset over its eslimaled useful life. Fixtures and flltings Motor vehicles Computer equipment 20/9 on cost 25/9 on cosl 25/• on cost The Board of Trustees have agreèd a capitalisation policy whereby only item5 Costing £l,ODO are considered to be Tangible Fixed Assèts. anything under this limit being deemed general operating expenditure and included within the Statement of Financial Aclivilies. Page 16 continued...
FOREST OF DEAN CROSSROADS-CARINQ FOR CARERS TrADING AS CROSSROADS GLOUCESTERSHIRE NOTES TO THE FINANCIAL STAIEMENfs - ¢ontlnued FOR ThE YEAR ENDED 31 MARCH 2024 ACCOUN71NG POUCIES- contlnued Stacks Donated items of slock. that will be used by the charity in providing servlces. are recognised at fair value which is the amount Ihe charity would have been willing ta pay for the items on the open market. Taxatlon The charity is exempt from corporation tax on ils charitable activities. Fund accountlng Unre5tri¢ted funds can be used In accordance with the charitable objectives at the discretion of the trustee5. Restricted funds can only be used for particular restricted purposes within the objecls of the charity. Restriclion5 arise when specified by the donor or when funds are raised for particular restricted purposes. Further explanation of the nature and purpose of each fund is included in Ihe notes lo the flnancial statements. Penslon cast8 and olh•r po81-r•tlr•m•nt bon•fft• The charitable company operates a defined contribution pension scheme. Contributions payable lo the charitable company's pension scheme are charged to the Statement of Financial Activities in the period to which they relate. Cash al bank and In hand Cash at bank and in hand includes cash and liquid investmenls. Dabtor8 Trade and other debtors are recognised at the settlement amount due after any discount offered. Bad debts are provided at sel rates depending on the age of Ihe invoice. Prepayments are valued at Ihe amouni prepaid net of any discounts. Credllor4 Creditors and provlsions are recogni5ed where the charity has a present obligation re5ulling Irom a past event that will probably result in Ihe transfer of fund5 to a third party and the amount due to sellle the obligation can be measured or estimated reliably. CRMCAL AccouKnNG JUDGEMEKfs AND I SOURCES OF ESTIMATION UNCEKfAIKTY In the application of the charills accounting policies, the trustees ar requlred to make judgements, estimate5 and assumptions about the carrying value of assets and liabilities that are not readily apparent from other sources. The estimates and underlying assumptions are based on hislorlcal experience and other factors Ihat are considered to be relevant. Actual results may differ from these estimate5. The estimates and underlying assumptions are reviewed on an ongoing basis. Revisions to accounting estimates ar recognised in the period to which the estimate is revised if the revision affect5 only that period, or in the period of the revision and future periods if the revision affects bolh current and future periods. The key sources of estimation uncertainty that have a significant effect on the amounts recognised in the financial 51atemenls are depreciation, the stock valuation and the bad debt provision. Page17 continued...
FOREST OF DEAN CROSSROADS-CARING FOR CARERS TrADING AS CROSSROADS GLOUCEsfERSHIRE NOTES TO TrIE RNANCIAL STATEMEKfs - contlnued FOR THE YEAR ENDED 31 MARCH 2024 DONATIONS AND LEGACIES 31.3.24 31.3.23 Donations 31,467 64,457 INVESTMEKf INCOME 31.3.24 31.3.23 Deposit account interest 3.936 2,961 INCOME FROM CHARITABLE ArnvmES 31.3.24 31.3.23 Activity Grants and other income for care work Grants 1.686,102 1,778.127 Grants received, included in the above, are as follows: 31.3.24 31.3.23 Care delivered PeoplePlus Group Limited Forest of Dean District Council Offices Gloucestershire County Council Barnwood Trust Cinderford Town Council Other income or grants (granls less than £10.000 indlvidually) Befriending Group (FOD DC) Thriving Communities Know Your Palch Blg Lottery 1.516,112 146.990 10,000 7.500 5,000 500 1,596.715 137.150 15.360 3,066 io,000 7,500 8.336 7,686.102 1.778.127 CHARITABLE ACTivmES COSTS Direct Costs (see note 7) Support costs (see note 8) Totals Support for Carers and Cared for 1,828,147 8,450 1,836,597 Page18 conlinued...
FOREsf OF DEAN CROSSROADS-CARING FOR CARERS TrADING AS CROSSROADS GLOUCESTERSHIRE NOTES TO THE FINANCIAL STATEMEKfs - contlnued FOR THE YEAR ENDED 31 MARCH 2024 DIRECT cosrs OF CHARITABLE ACTivmES 31.3.24 31.3.23 Staff costs Insurance Rent, service charges & rates Telephone Post, printing & stationery Advertising Sundries Cinderford Day Centre expenses and repairs Travelling expenses and accommodation Training & Recruitment Subscriptions & Memberships Accountancy Bad debt write-off Refreshments Staff Expenses Bank and credil charges Safety clothing (inc PPE re Covid-19) Agency costs Computer cosls Depreciation 1,391,969 19,197 39.413 44,391 io,oio 1.602 204 17,061 105,809 6.285 10,666 54,736 1,85Q 8,823 1,272 6,106 21,525 3,555 78,266 5,407 1,564,227 12,318 38,929 39.232 11.697 5,261 448 12,944 122,076 11.148 14.358 56,027 1,712 9,154 2,778 6,443 19,020 27,710 69,560 7,007 1,828,147 2.032.049 SUPPORT COSTS Governance costs Supporl for Carers and Cared for 8,450 Support costs, included in the above, are as follows: 31.3.24 Support for Carers and Cared for 31.3.23 Total activities Auditors, remuneralion Trustee meeting expenses 8,400 50 10,800 46 8,450 10,846 Page19 tontinued...
FOREST OF DEAN CROSSROADS-CARING FOR CARERS TRADING AS CROSSROADS GLOUCESTERSHIRE NOTES TO IHE FINANCIAL STAIEMEpifs - continu•d FOR IHE YEAR ENDED 31 MARCH 2024 NEf INCOMEIWPENDrruREJ Net income/(expendilure) is stated after chargingllcrediling): 31.3.214 37.3.23 Statutory audit Depreciation - owned asse15 8.400 5,407 10,800 7,007 10. TrUSTEES' REMUNERATION AND BENEFITS The charitvs Chief Executive Officer became a trustee on 16 February 2024, Her remuneration Is included in the note of employee benefits of the key management personnel. Trustee& expenses During the year, one of the trustees was paid £624 for website services on an arms, length basis. In the prior year, £7 was reimbursed lo one trustee for small gifls purchased on behalf of the charity. 11. srAFF COSTS 31.3.24 31.3,23 Wages and salaries Social security costs Other pension costs 1,283,964 87,541 20.464 1.436,294 104,557 23,376 1,391,969 ,564,227 The key management personnel of the chariiy comprise the trustees, the Chief Executive Officer, Registered Manager, Director of Human Resources and the Company Secretary. The total employee beneflts of the key management personnel of the charity were £164,406 (2023.. £188.565). The average monthly number of employees during the year was as follows.. 31,3.24 83 31,3.23 96 Average head count The number of employees whose employee benefits (excluding employer pension costs) exceeded £60,000 was.. 31.3.24 31.3.23 E60,001- £70.000 Page 20 continued...
FOREsf OF DEAN CROSSROADS-CARING FOR CARERS TRADING AS CROSSROADS GLOUCESTERSHIRE NOTES TO IHE FINANCIAL STATEMENfs - continuod FOR THE YEAR ENDED 31 MARCH 2024 12. COMPARATIVES FOR THE STAIEMEKf OF FINANCIAL AcnvmES Unrestricted Restricted fund5 funds Total funds INCOME AND ENDOWMEKfs FROM Donations and legacies 64.457 64,457 Charllable actlvltles Grant5 and other income for care work 1.736,931 41,196 1.778,127 Inveslmenl income Other income 2.961 13,361 2.961 13,361 Total 1.817,710 41.196 1.858.906 EXPENDrruRE ON Charltabl• acllvllles Support for Carers and Cared for 1,995,122 47,773 2.042,895 NEf INCOMEIWPENDrruRE) (177,412) (6,577) (183.9891 RECONCILIATION OF FUNDS Total funds broughl forward 466,257 12,207 478,464 TOTAL FUNDS CARRIED FORWARD 288,845 5,630 294,475 13. TAXATION The charitable company is exempt from Carporation Tax on income and gains falling within Corporation Tax Act 2010 and section 256 of the Taxation Chargeable Gains Act 1992 to the extent that these are applied to its charitable objects. No lax charges have arisen in the charitable company. Page 21 continued...
FOREST OF DEAN CROSSROADS-CARING FOR CARERS TRADING AS CROSSROADS GLOUCESTERSHIRE NOTES TO THE FINANCIAL STATEMENfs - continued FOR ThE YEAR ENDED 31 MARCH 2024 14. TANGIBLE FIXED ASSErs Fixture5 and fitting5 Motor vehicle5 Computer equipment Totals cosr At1 Aprit 2023 Disposals 1,000 {1,000) 17.500 42,831 (22,929) 61,331 (23,929) At 31 March 2024 17.500 19,902 37.402 DEPRECIAIION At1 April 2023 Charge for year Eliminated on disposal 1.000 8,750 4,375 40,559 1,032 (22,929) 50,309 5,407 (23,9291 (1.000) Al 31 March 2024 13,125 18,662 31,787 NEf BOOKVALUE At 31 March 2024 4,375 1,240 5.615 Al 31 March 2023 8,750 2,272 11,022 15. sfocKS 31,3.24 31.3.23 Stocks of PPE 33,517 54,714 16. DEBTORS: AMOUNTS FALLING DUE THIN ONE YEAR 31.3.24 31,3.23 Trade debtors Other debtors Prepayments Accrued income 140,540 2,156 12,639 55.533 118,927 500 12,234 54,552 210.868 186,213 Of the other deblors. £1,076 is due in more Ihan one year. Page 22 continued...
FOREST OF DEAN CROSSROADS-CARING FOR CARERS TRADING AS CROSSROADS GLOUCESTERSHIRE NOTES TO THE FINANCIAL sfATEMEKfs - contlnuod FOR THE YEAR ENDED 31 MARCH 2024 17. CASH AT BANK AND IN HAND Cash al bank and in hand includes balances held on the COIF Charities Deposlt Fund. CREDITORS: AMOUNTS FALLING DUE WfTrllN ONE YEAR 31.3.24 31.3.23 Trade credltors Social security and other laxes Other creditors Accrued expenses 12,272 15.539 8,465 68,622 9,309 17,63D 504 92,572 104.898 120.015 19. MOVEMEKfiN FUNDS Net movement in funds At 31.3.24 Al1.4.23 Unre8trlcl•d funds General fund 288.845 {109,992) 178.853 Rethrfcl•d funds Thriving Communities - Dog Days Sumrnerfield Trust 5,100 530 (5,100) 530 5,630 (5.1001 530 TOTAL FUNDS 294,475 1115.0921 179,383 Nel movement In funds, included in the above are as follows: Incoming resources Resources expended Movement in funds UnroStrfct•d lund8 General fund 1.551.515 <1,661,507) (109.992) R•r[Cl•d lundB Thriving Communities - Dog Days Carers Breaks / Emergency Services Befriending Group (FOD DC) Music Memory Active Living Thriving Communities - Social Engagement (5,100) (146,990> (10,000) (500} (5,000} (5.IDD) 146,990 io,000 500 5,000 7.500 (7.50DI 169,990 (175,0901 (5,100) TOTAL FUNDS 1.721,505 (7.836,5971 (115,092) Page 23 continued...
FOREsf OF DEAN CROSSROADS-CARING FOR CARERS TrADIN6 AS CROSSROADS GLOUCEsfERSHIRE NOTES TO THE FINANCIAL sfATEMETrtrs - contlnuod FOR THE YEAR ENDED 31 MARCH 2024 19. MOVEMEKf IN FUNDS - conllnued Comparatlv•s lor movement In funds Net movement in funds At 31.3.23 At1.4.22 Unrostrlcted lunds General lund 466,257 {177.412) 288,845 Rostrlcled funds Thriving Communities Dog Days Masonic Community Foundation Summerfield Trust NLCF- Gerl Suit 5,100 2.706 530 3.871 5,100 (2.706) 530 (3,871) 12,207 (6,577) 5,630 TOTAL FUNDS 478,464 (183,989) 294,475 Comparalive net movement in funds. included in the above are as follows: Incoming resources Resources expended Movement in funds Unr•3lrlcl•d fundo General fund 1.817.710 (1,995,122) 1177,412) Re3trlct•d funds Masonic Communily Foundation Barnwood Trust Belriending Group (FOD DC) Thriving Communities - Know Your Patch Big Lollery NLCF- Gerl Suil {2,706) (15,360) {10,000) (2,706) 15,360 10,000 7.500 8,336 (7,50Q) (8,336) 13,871) (3.871) 41.196 (47,773) (6,577) TOTAL FUNDS 1.858,906 (2,042,895) (183,989) oses of R•slrlcl•d Funds The balance held on restricted funds represent monies received in the year and held for ongoing work on specific projects at the year-end which is carried forward to support those projects in the coming year. Thriving Communilies awarded Crossroads Gloucestershire with a grant worth £5,100 to launch and deliver Dog Days Social Group in Gloucestershire for 12 months. The group provides social opportunitie5 for unpaid carers and people who Itve with disabilities. Page 24 continued...
FOREsf OF DEAN CROSSROADS-CARING FOR CARERS TrADING AS CROSSROADS GLOUCESTERSHIRE NOTES TO THE FINANCIAL sfAIEMEKfs - conlinu•d FOR ThE YEAR ENDED 31 MARCH 2024 19. MOVEMENf IN FUNDS - conllnued Carers Breaks and Emergency Services wa5 a successful contract won by People Plus Group Limited and the service was sub-contracled to Crossroads Gloucesler5hire to deliver the Care Service with an element of the service known as Carers Emergency Scheme. A grant of £10.000 was awarded by the Foresl of Dean District Council towards our Befriending Service,This allow5 US to provide services lo the older and vulnerable residents of the Forest of Dean who are not able to acce55 SUPPOrt in the community. A grant of É500 was received from Cinderford Town Council towards the Music memory Club that Crossroads run. A grant of É5.000 was awarded by the Gloucester Community Foundation to help towards the running of our Active living Service5. Thls helps to support the Skitlle5 clubs thal are run on weekly basis. A grant 01 £7.500 was awarded by Gloucestershire County Council'5 Thriving Communities fund to help with social engagemenl. lo build confidence and provide activities.we are able lo facilitate this using the Skittles clubs that are run on a weekly basis for people who, due to ill health, isolation or age, are not able lo gel out as much as they would like. Summerlield Trust awarded £530 to gather stories from clients to produce a book called 'Voices Irom the Forest". This was unspent at the end of the financial year. Transfers bW*•n lund• Transfers are made between restricled and unrestricted f unds at the end of every accounting period in cases where: The activity of the restricted fund has come to an end and there is an unspent balance that Is not repayable to the tunder (s), when the surplus is transferred to unrestricted funds., the reslricled lund is in deficit and has either come to an end or there is no prospect of a surplus in a later period, which the deficit is eliminated by transfer from unre51ricted funds- and to Iransfer the value of tangible fixed assets from restricted to unrestricted funds when the asset has been purchased from a restricted lund donation bul is held for a general and not a reslricled purpose. Paye 25 continued...
FOREST OF DEAN CROSSROADS-CARING FOR CARERS TrADING AS CROSSROADS GLOUCESTERSHIRE NOTES TO ThE FINANCIAL STATEMENfs - conllnued FOR IHE YEAR ENDED 31 MARCH 2024 20. coNllNGENf LIABILMES Various funders relain the riyht lo claw back grants should the use of fund5 not be in accordance with the terms of the granl. In the opinion of the trustees no such liabillly exisls al the year-end. RELATED PARTY DISCLOSURES There were no related party transactions for the year ended 31 March 2024. Page 26