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2025-03-31-accounts

Registered Charity No. 1085882 Company No. 4174250 DACORUM DIsnucr crrIzENS ADVICE BUREAU (A company limited by guarantee) TRUSTEES. REPORT AND FINANCIALsfATEMENTS FOR THE YEAR ENDED 315t MARCH 2025

DACORUM DIsfRICT crrizENS ADVICE BUREAU (A company limited by guarantee) COMPANY NUMBER 4174250 REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31-MARCH 2025 CONTENTS Report of the Direttors and Trustees 3-12 IrKlependent Examinerfs Report 12 Statement of Finanaal Activities 13 Balance Sheet 14 Cash Flow Ststement 15 Notes to the Accounts 16-26

DACORUM DIsfRICT crrizENS ADVICE BUREAU (A company limited by guarantee) COMPANY NUMBER 4174250 REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31-MARCH 2025 The Trustees (who are also Directors for the purtM)se of Company Law) have pleasure in presenting their Annual Report arml the financial statements for the year ended 31 March 2025. The Trustees confirm that the Annual report and financial Statements of the charitable company comply with the current statutory requirements, the Charities Act 2011, the Companies Act 2006, the Memorandum and Artides of Association, and the charities Ststement of Recommended Prattice (applicable to charities preparing their accounts in accordan￿ wtth the Finanaal Reporting Stsndard applicable in the UK and Republic of Irdand. FRS 102) issued in October 2019. Charity Name: Dacorum Distritt fjtizens Advi￿ Bureau Charity Registration: 1085882 Company Registration: 4174250 Registered Offl￿. The Forum, Mark)wes, Hemd Hempstead, Hertfordshire, HPI IDN Chief Executive: Mrs A Fox Bank: CAF Bank Limited, 25 ￿1￿JS Hill Avenue, West Malling, Kent ME19 Independent Examiner: Hillier Hopkins LLP, 51 Clarendon Road, Watford, Hertfordshire, WD17 IHP

DACORUM DIsfRICT crrizENS ADVICE BUREAU (A company limited by guarantee) COMPANY NUMBER 4174250 REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31-MARCH 2025 The directors who served during the period and up to the date of this report are set out below. DIREcfoRSI TRUSTEES ROLE APPOINTED RESIGNED Mr L Lichman Trustee-chair 08.06.22 Ms A Foster Trustee 20.05.15 Mr M Egan Trustee 07.02.18 13.11.24 Mr D Payne Trustee 07.02.18 Ms C Miles Trustee 08.06.22 Mr N Rouse Trustee 08.06.22 Mr P Templeman Trustee 08.06.22 Ms P Daley Trustee 22.11.23 Mr S Barnes Trustee 22.11.23 Mr T Costigan Trustee 22.11.23 Ms E Norman Trustee 27.11.24 MrRRay Trustee 04.06.25

DACORUM DIsfRICT crrizENS ADVICE BUREAU (A company limited by guarantee) COMPANY NUMBER 4174250 REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31-MARCH 2025 Governing Document Dacorum District Citizens Advice Bureau (krK)wn as 'Dacorum c￿1￿rG was irKrxwatal as a company limited by guarantee in March 2001. At 31 March 2025 it had 9 members, and the maximum liabilty of each member is limited to one pound. Its Memorandum and Artides of Assc(iation dated 1st April 2001 (amended - as agreed by the Charity Commission in 2008 and in 2023) governs Dacorum District Citizens Advi￿ Bureau. Recruitmen¢ Appointment of Trustees Trust￿, who are also Directors of the Company, are dected by the Members from the local community and usually either reside or work in Dacorum or the surrounding areas. As ststed in the Articles of Association up to 15 trustees can be appoint￿ to the Board. At eath Annual General Meetingi one third of the current trustees are required to stand down and can s￿k re-dection. During the year we seek to recruit trustees to join the Board where we have identified a particular skill shortage. The Chair over￿5 the pr￿esS for Board appointment5, and prospective trustee5 go through a formal selection prC￿SS undertaken by the Chief Executive, Trustee Board Chair and one other Director. If necessary, individuals can then be co-opted onto the Eoard until the next AGM. A separate process agreed by the Trust￿ Board 15 followed for the election of the Chair and OffI￿rS. No persons or bcKlie5 external to the charity are entitled to appK)int persons to the Trust￿ Board. Induction of Trustees Newly appointed Trustees to Dacorum Citizens Advi￿ undergo an induction process in accordance with a written procedure. They are regularfy circulated with reading material from the national Citizens Advice and the Charities Commission regarding their legal obligations as well as being kept informed about available training courses. A Register of Trustees, Interests is maintained at the registered office and is available to the public. Oryanisational Structure The Trust￿ &)ard, which govems Dacorum fjtizens Advice, is resp)nsible for sdtirYJ stsat83 dIr￿tIC￿ (f (Yganith a￿1 ttE txy cf I￿ ctkirity. It nEets at kn quartety. Truts cary the ulb'mate r￿p￿)n9b1lity for conduct cf Dacorum Citizens Advice and for ensuring that tre charity satisfies its legal and contractual obligations. There are two sub-committees, Personnd & Operations and Finance, which meet a minimum of fc#Jr times a year, as decided by the Board. The Trustee Board delegates daY-t(￿daY management of the organi5ation to the Chief Executive, Mrs A Fox and other senior staff.

DACORUM DIsfRICT crrizENS ADVICE BUREAU (A company limited by guarantee) COMPANY NUMBER 4174250 REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31-MARCH 2025 Related Parties Dacorum Citizens Advi￿ is a member of Citizens Advi￿, the operating name of the National Association of Citizens Advice Bureaux, which provides a framework for stsndards of advi￿ and casework management as well as monttoring progress against these standards. Dacorum Citizens Advice is reviewed every year under the Citizens Advice leadership self-assessment scheme. Additionally, the Company's operating policies are independenljy determined by its Trustee Board to fulfil its charitable objects and meet national membership requirements. The charity also cctroperates and liaises with a number of other ￿1ViSOry Servi￿5, local charities and statutory bodies on behalf of dients. Provisions are in pla￿ to avoFd conflicts of interest of Trustees. statement of Internal Control The Trustee Fthird oversee the infomiation security of all personal information of our dients, staff, funders and strategic partners that is pro￿sed. Dacorum Citizens Advi￿ holds joint responsibility for dient dats that is held in our case management System, wtth Citizens Advi￿. An information assurance management team exists to ensure the confidentiality, integrity and availability of all personal and sensitive data is maintained to a levd which is compliant wtth the requirements of the General Dats Protection Regulation and Dats Protection Act 2018. Major Risks The Trustees recognise that the major risks to which the charity may be exposed need to be reviewed and systems maintained to mitigate them. To that end Dacorum lJtizens Advi￿ o)nb'nualty monitors and manages its risks ￿ ensures mitigating plans are n pla￿. The principal external risk relates to funding. The Charity is awa￿ of the financial pressures experienced by its major funders, and in view of this it continues to seek economies and efficiencies in operational procedures and increase and diversify additional of funding for its seNices. This is kept under continual review.

DACORUM DIsfRICT crrizENS ADVICE BUREAU (A company limited by guarantee) COMPANY NUMBER 4174250 REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31-MARCH 2025 Charitable Objects The charity's objectives as set out in the companws Memorandum and Artides of Association are to promote any charitable purpose for the benefit of the community in the Borough of Dacorum and surrounding areas, by the advancement of education, the protection and prese￿ation of health and the relief of poverty, sickness and stress. Public Benefit When reviewing our Aims and Objectives, and in planning our activtties in their furtheran￿, we take careful account of the Charity Commission s General Guidan￿ on Public BeneftL Aims, Objectives, Strategies and Activities for the Year Dacorum Citizens Advi￿ aim to provide free, independent, confidential and impartial advice to everyone on their rights and responsibilities. It values diversty, promotes equalty and challenges discrimination. The Servi￿ aims to provide the advi￿ p￿pIe need for the problems they face and to improve the policies and practices that affett people's live5 through social policy via its Research a￿1 Campaigns work. Our main objective this year has b￿n to continue the delivery of the communty SeN1￿ contratt that has been recommissioned by Dacorum PK)rough Council under a new thrtryear contract with the option of a further two years extension. Contribution of Volunteers The charity receives help and support in the fomi of vcAuntary assistan￿ in advising the public, administering the charity and deliverirKJ the servi￿. This year we have managed to increase our volunteer base to 55 Volunteer5 who contributed approximately 440 hours per week of largely advisory work to the Centre. The esb'mated public value of that advi￿ and vclunteering was £17,499,745.

DACORUM DIsfRICT crrizENS ADVICE BUREAU (A company limited by guarantee) COMPANY NUMBER 4174250 REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31-MARCH 2025 Charitable Activities The Charity achieved an outright pass on their Citizens Advi￿ Organisational Audit and was awarded the Advi￿ Quality Mark back in 2016, the mark of quality independent advi￿organISatiOns. In 202412025 Dacorum Citizens Advice helped 8,￿ dients with 22,488 issues and the total value of benefits advi￿ (financial outcomes) to individuals in the year 2024125 was over £4.3 million. Investment Activities The charity does not currendy hold materval investments. Factors Affecting the Achievement of Objectives We depend on several sources other than our major funder to support the Servi￿ n￿ded by the community, the range and volume of which grows continuously. Failure to obtsin such funding risks the withdrawal of important servI￿s.

DACORUM DIsfRICT crrizENS ADVICE BUREAU (A company limited by guarantee) COMPANY NUMBER 4174250 REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31-MARCH 2025 Financial Position Incoming resour￿ in the year were £366,802 (2024: £402,707), of which £170,556 (2024: £241,131) related to project restritted activities. Total costs in the year ended 31 March 2025 amounted to £363,270 (2024: £398,780). Wtthin total costs, staff costs were £317,864 representing 88 % of total costs (2024: 82 % , £327,072) A surplus of £3,532 was generated in the year (2024: Surplus £3,927). The surplu5 will be carried forward to support financial sustainability in future years. At the end of the year there were no carry forward funding balances relating to the restricted activities. At 31 March 2025 total reserves were £238,219, comprising only unrestricted fund5 (2024: £234,687 comprisiThJ only unrestricted funds). Reserves Policy The Trustees have reviewed the charity's reserves to ensure that there are sufficient funds to" ensure that the charity can continue to operate and meet the needs of dients in the event of unforeseen cirCumstan￿s, induding delayed receipt of expected funding allow the charity to close down and meet its financial commitments in an orderly manner if the business becomes unsustainable. The calculation of required reserves takes into account the reliability and continuance of future funding, timing of cashflows and working caprtal requirements, cover for unplanned emergency repairs and potential liabilities relating to staff should there be dosure of a particular activity. Level of Unrestricted Reserves The Trustees consider that an appropriate minimum level of reserves is £196,750. (2024.. £178,000). A risk-based approach was adopted to calculate the required level of reserves. This level of reserves would be adequate to cover the costs of dosure of the charity and also to provide a financial cushion to cover cashflow delays or other unforeseen operational events. This level of reserves would amount to approximatety 6 months cover of the charity's operational expenses.

DACORUM DIsfRICT crrizENS ADVICE BUREAU (A company limited by guarantee) COMPANY NUMBER 4174250 REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31-MARCH 2025 Erincipal Fundina Sour￿& The Directors extend their gratitude to Dacorum Eorough Council who continue to SUPPM)rt the core operating Gipacity of the charity through a new contract, and to fund a Money Advice Service. Dacorum rough Council also provides the premises at Hemd Hempstead and Berkhamsted at minimal finarbcial cost to the charity. In view of the constanljy changirKJ social and economic dimate, the Trustees regularfy review the operation. During 202412025, we will cOn￿ntrate on the following: Providing a free quality service to the Dacorum community in line with our membership agreement with National Citizens Advi￿, and stakehokler contracts. Performance delivery against servi￿ Level Agreements with Dacorum B)rough Council and all stskeholders Continuing development of Channds to improve ease of access to service, both digital and fa￿ to face Developing new targeted ser¥ices to meet particular community needs such as outreach at local community groups Buikling on the vdunteer recruitsnent and training drive which has tsken place so far this year to sustain and increase capacty for serrf1￿ ddivery Adapting our recruitment, trainirvJ & support to open up volunteering to a wider range of people Continuing to generate additional funding to support the at()ve Continuing to devek)p partnership working to SUPPK)rt the above Inc￿asIng our focus on research & campaignirKJ to tsckle practices that disadvantsge the community. 10

DACORUM DisTricr cmzENS ADVICE BUREAU (A company limited by guardntee) COMPANY NUMBER 4174250 REPORT OF THE TRusfEES FOR THE YEAR ENDED 31ST MARCH 2025 The Trustees (who are also directOTS of Dacorum District (Jtizens Advi￿ PAJreau for the purposes of company law) are res￿nSIble for preparing the Trustees, Report arKI the financial statements in accordance with appli(zble law and United Kingdom AccountirMJ Stsndards (United Kingdom Generally Accepted Accounting Practice). Company and chaiity law require the Trustees to p￿pare financial ststwn￿ts for each finanaal year which give a true arKI fair view of the state of affairs of the charitable compariy and of the incomirKJ resources and application of resour￿, including the income and expenditure, of the charitable company for that t￿l(KI. In preparing financial statements. the Tru#ees are required to: select Suitable accounting w)IKies and then appty them consistenty; obserrfe the methods and prinaples of the Charibes SORP; make judgments and estimates that are reasonable arKJ prudent; prepare the financial statements on the going cOn￿rn basis unless it is inappropriate to presume that the charitable company will conts.nue in operatson. The TrUSt￿S are responsible for keeping proper accounting records that disclose with reasonable •• accuracy at any time the finanaal position of the charttable company and enable them to ensure that the firkincial statements comply with the Companies Act 2006. They are also respon￿ble for safeguarding the assets of the charitable company and hen￿ for taking reasonable steps for the prevention and detection of fraiid and nthe.r irregulartties. This report has been prepared in accordance with the Ststement of Recommended practi￿ - Accounting and reporting by Charities and with the provisiors the Companies Act 2006 ￿lating to small companie& hman, (￿aIr 2025 11

DACORUM DIsfRIcr crrIzENS ADVICE BUREAU (A company limited by guarantee) COMPANY NUMBER 4174250 REPORT OF THE TRusfEES FOR THE YEAR ENDED 31- MARCH 2025 REPORT OF THE INDEPENDENT EXAMINER TO THE TRUSTEES FOR THE YEAR ENDED 31sfMARCH 2025 Independent Examinerfs Report I report to the trustees on my examination of the accounts of the company for the year ended 31 March 2025. Responsibilities and basis of report As the charity trustees of the company (and also ts directors for the purposes of company law) you are responsible for the preparation of the accounts in accordan￿ with the requirements of the Companies Act 2006 Cthe 2006 ACY). Having satisfied myself that the accounts of the company are not required to be audited under Part 16 of the 2006 Act and are eligible for indepEndent examination, I report in respect of my examination of your companws accounts as carried out under settion 145 of the Charities Att 2011 C'the 2011 ACV,). In carrying out rlry examination I have followed the Directions given by the Charty Commission under section 145(5)(b) of the 2011 ACL Independent examiner's statement I have completed my examination. I confimi that no material matters have come to my attention in connection with the examination giving me cause to believe that in any material ￿SpeCt. l. accounting records were not kept in respect of the Company as required by sectbon 386 of the 2006 Act; or 2. the accounts do not accord with those records; or 3. the accounts do not comply with the accounting requirements of settion 396 of the 2006 Act other than any requirement that the accounts give a 'true and fair view, whith is not a matter considered as part of an independent examination; or 4. the accounts have not b*n p￿pared in accordan￿ with ttr￿ methc4Js and principles of the Statement of Recornmended Practi￿ for accounting and reportir¥J by chartties. I have no concerns and have come across no other matters in connection with the examination to which attention should be drawn in this report in order to enable a proper understsnding of the accounts to be reached. Hillier Hopkins LLP Chartered Accountants Radius House 51 Clarendon Road Watford Herts WD17 IHP Date: 12 November 2025 12

(A conyany knited by guarantee) Conyany Pa 4174250 Ii)R THE YEAR BIJED 31sr MARCH 2025 iknrestrKted FU￿ 2025 Restrited Total RwM15 nds 2025 Total FuM15 2025 2024 14)te(s) TnconE from: tbn3tior￿ arml Legacies 6.641 6,641 2,082 Charitable Acbwibes 184.2(M) 170.556 354.756 396.631 Investmert income 5.405 5,405 3,536 Other income 458 Total Incon 170 556 Expenditure on: Charitsble actimties 192.140 171.130 363.270 398.780 Total Expendf(ure 171130 JncorrE I(Expenditure) for the Year 4.106 (574) 3,532 3,927 Transfers bet￿ten FuntLs 1574) 574 t nwvernrt li funds 3,532 3,532 3,927 ReConCkt￿n of fund$ Totsl fiJThJs at 1st April 2024 234,697 230,760 Total funds carried for￿￿rd at 3tst March 2025 The Company has rK) other recogni5ed gair6. or k)sses otsr tsn ts (kfiaV9JrrlLS for ts year as strted atM)ve. All of the atrx)ve amounts relate to continuirwJ o￿atior& The re0￿c111ati0n of n￿)￿n￿t in fijnts is shown in ￿te$ 11 14 . The ￿JteS on Pages 16 to 26 ft)rm part of the Accourts. 13

(A ctMry>ry ￿ed lry guarart••) Conyary I 4174250 AS AT 31sr I14ROI 2025 2025 2024 ia)te(s) Tarv¥tde Assets 13,364 Current Assets tkbtors and Preth3yTrerts Gish at &ink Jn Total ¢urrert assets io 10,363 1625 249.773 259.016 edkors: An￿nts FowJ Whin Lkne Year li t C￿rrent Assets 224,854 t Assets arty Fbnds Restricted Funds Lknrestricted FtWK15 ftsignated Fut C£neral Fu 13 13 13 L96,750 41,469 178,000 238.219 The Ti"u5tEe5 U￿L L￿riVanY ts tyWtO to exempton frlwn tre re(Wlrement to P¥3%E an al￿r( umer owl￿0￿5 of section 477 of ts Companies Art 2CI)6 Acn memters ha￿ rK)t rewred the ci)mpany to oLtsln an a￿￿1t for year in q[￿StIon in acCOrda￿e with sectbjn 476 of the Act Tl Trustees ackrnwledge their reswnslNllttes for ensuring that ￿ compaTfy keeps aCCCXmtiry re￿d$ wkuth C￿ndY with section 386 of ts Act aTKI fur prepariry fina￿&11 ststements which gNe a and frdir Y￿W rrf state of affairs of the comp3ny as at 31 March 2025 and of its profit or10s5 for tr year then eth in aCcOrda￿e wtlh requiremerrt5 of sectK)￿ 394 and 395 of ￿ Att and which (therwise comply %Yth req￿[ernents of ￿ CompanE5 Act 21x6 rdatiry to Its fiNHrKial strternents so far as applicable to tre comparv. The finarKial statements teen pyepareo in aCctrtsr￿ with wial trovishys rdatiry to compaThes subj'ect the small companies r&Jirne within Part 15 of tr* CcKnpaTMes Act 21x16. TrE fi￿arrIa1 ststemerts on pages 13 to 15 were arvo%Ed by tre tThrd of rfirectors a￿1 aUtrKKi￿ for IS￿ on 2025 arKJ are on its ty: Cete: L41191 z)- )le5 on Pages 16 ts 26 form part of the AC￿￿￿5. 14

(A conyany Ined by guarantee) Corywny M). 4174250 SrATEm￿ r￿cASHFLcl•4s AS AT 31sr MARCH 2025 2025 2024 Cash fi)w from operatvw actr•ies 17 (6.762) 2.789 Cash lknw from fTh7nCw￿ actrits Interest re￿l￿d rt cash fbw from fmancvwJ artwties 5,405 3,536 Cash from iwestAvJ activ Investment in fixed assets t cash Ibw from investi￿ actwts (15,624) p*t (decrease)lincrease in cash and cash equivafents (16,981) 6,325 Cash and cash equrialents at start of perA)d 256.391 250,￿6 Cash arKI cash equriaknts at end of perK 239 410 256 391 Cash and cash equriaknts consists of: Cash at &3nk arKI in FwrKI 239 410 256 391 The notes on pages 16-26 fomi part of the account& 15

(A conyany knyted by guarartee) Conyany 4174250 FOR TrE YEAR EPDED 31sr MAR(>12025 1.1 Basi5 of preparatNJn tcorum tistrict Cibzens Advice ￿reaU (also known as tcorum Cibzens Ath￿e) is a charty limited by guarantee in the United ￿n9￿orn. In the event of charity LEirKJ WOUr￿ up. the liability in res[￿t of the guarantee is limited to £1 member of charity. The a￿resS of Ihe registered Offi￿ is given in the charity infomiation on page 3 of these finatKial statements. The nabjre of the charitvs operations and prirKipal acliwbe5 are in wovidiTrJ and coUr￿ellIng to general public The financial ststements haNE been wepared in acCOrda￿e with Accounting and Re￿rting by char￿es.. Ststement of Recommended Pracbce awltsble to chariiies preparing their accounts in accordance with the Financial Rep)rting Standard apFIKable in ￿ UK and Republic of treland (FRS 102 and Chariiies SORP FRS 102), Financial ReForbr¥J Standard applicatAe in the Lknited ￿ngdoM and RepuNic of Jrelatxl (FRS 102) atxl the Companies Act Assets and liablibes are inilialty recognised at hosiorical c(6t or tra￿￿On val[ unless otherwise ststed in the accounting pdicy or note. The signifKant accounting ￿li￿e5 applied in the preparation of ttEse financial statements are set out low. TIEse poloes have CO￿lStent￿ aptlied to al lears presented unless otherwise slated. 1.2 InccKrnry resources All Incomi￿ ￿sOurceS are induded in Ststement of FinancNIl Ac11￿￿e5 when Cl￿rty is legally entl￿d to the income after any perforrna￿e conditions have been mel the amount can te measured reliably ar￿ it is probable that the irKome will be recei No amount is ir￿ul￿d in the financial 5Latements for ￿￿Ur¢teer time in line with the SORP (FRS 102). Voluntsry income by way of grants, donations and gift5 is irnj￿ed in fijll in the Ststement of FInar￿la1 Activibes when recewdble and when the amounts are known with ￿rtaInty a￿1 are measurable. ants, where entJUement 6 not condibonal on the delNery of a $￿ifiC ￿rforman￿ by charitst4e company, are recognised when ￿ charity becomes U[￿nditional￿ enbiled to the grant Cbnated facilib'es and (kjnated professional services are rec(YJnised in i￿ome at their fair value when their economic benerrt is probab￿, it can ￿ measured relhitty and the charity has control over Ihe item. Fair Val￿ is determined on the basis of value of the gift to tharity. For eyamFle the amount the charty would ￿ willirKJ to pay in the open market for s￿h faalities aThl servi￿& A correstondiro amount is recognised in exFendrture. Incoming resources from grants. where related to perf0mlan￿ and S￿ofiC deliveralks, a accounted for as the charitatle company earr6 the right to cor6wJeration by tL£ performan￿. Where income is received in advance of FerfOrMan￿ ￿ 15 treated as deferred irKome and induded within creditors. TrKoming resour￿5 from grants, where related to perfOrn￿n￿ and specific delrrferatles, are accounted for as charitsNe company earl￿ the right to ￿rl$Kjerati0n by its performance. Where Income is received in aance of FerfOrn￿n￿ it is treated as deferred Ir￿Qme and induded within creditors. TrKomlng resour￿$ from grants. where related to perf0mlan￿ aFKI speofic deliveraues, are accounted for as the charitstle company earr6 the right to conswjeration by ts performan￿. Where income is received in advance of FerfOrMan￿ ￿ 15 treated as deferred irKome and induded within creditors 16

rA- (A conwany Inyted by guarantee) 4174250 FOR THE YEAR EM)ED 31sr MARCII 2025 (coNll￿) 1.3 Resources Expended All expenditure is accounted for on an accruals basis has trEen dassified under ￿ading$ that aggregate all costs related to the category. EX[endi￿re is recTrJnised where there is a legal or constructive otAigation to make payments to third parties, it is probaNe that the setdement will be required and the amount of the otligation can be measured reliatty. Charitsble expendi￿re comprises those costs incurred by the charitaNe COME￿nY in the deli%ery of its acti￿￿eS and seThices for its beneficiaries. 1.4 ￿r￿1 Accountv RestrKted funds Restritted funds repre5ert grants and donations retriNEd which are subj'ect to restrictions on their expendittjre imp)sed by the Lt)nor or through the terms of an apkEal. The aim and use of each restricted fund is set out in the notes to the financial statements. iknrestrKted funds and desb3nated fuNIs Unrestricted funds represent funds that are expendaLle at the discretion of the directors in the furtherance of the objects of the charitsLle comF43ny. S￿h funds may be hekl in order tD finan both worknng capital and capital investsnenL tksignated funds are those funds which are unrestricied in nature but which have designated by the directors to tr￿ used in a particular manner. 1.5 Tangibk F￿ed Assets EEpreciation is provided at the folbwing annual rates in order to write off assets over their useful life. Fithres, Fittings & EqUi￿ent Telephone & Computer Equipment 20% on reducing balar 33% on cost 1.6 Debtors and Credors ReceivabklPayabk wthin one year Cebtors and creditors with no ststed interest rate aThl receivatle or payatle wrlhin one ￿ar are recorded at transaction pri￿. Any losses arising from impairment are recojnised in exFenditure. 1.7 Recogntion of kblts abilities are rec(KJnised when an otligation arises to transfer economic tenefits as a result of past transactions or events. 1.8 Enyk>yee Beneffts When employees have rendered service to the charity, short-term emplo￿ benefits to whith the empkjyees are entitled are reC￿niSed at the undiscounted amount exW to be paid in for that serwce. 1.9 VAT The charty is not VAT registered, hen￿ VAT is not recthEraNe. VAT is induded within the relevant costs in the Ststement of Financial Activities. 1.10 Tax The charty is exempt from corForation tax as all its inc(yme is tharitaLle is applied for charitable purwses. 17

(A conyany knited by guarartee) 4174250 FOR THE YEAR ETrL)ED 31sr MARCH 2025 (CC*Ill￿E)) 1.11 Leases Assets acquired uThJer finan￿ leases are Ca￿liSed dewecvated 04Er the shorter of the lease term and expected useful lrfe of the a55eL Minimum lease pa￿￿ents are apFxJrtioned ￿e￿een the finance charge and the reduction of outstsnding lease ￿'abIlIty using the effeciive interest method. The related obligations, net of future charges, are induded in creditDr& 1.12 ¢￿ing CDncern The financial ststements habE teen prepared on a going concern basis as the trustees belie) that no rnaterial uncertainties, that would affect the chariws going con￿rn Sta￿5, exisL The trustees have considered the level of reserves held and the extected le￿1 of income and expenditure for 12 months from authorising these financial statements. The trustees telieve that projected reserves are sufficient for the charity to LE able to conb'nue as a going concern. 18

(A conyany knyted by guarantee) Corryany 4174250 IDR YEAR BiJED 31sr MAR(H 2025 {Ctiiipw) rbnat￿n5 and Legaaes lthrestrKted Re5trKted nds nds 2025 2025 Total Funds 2025 Total nds 2024 6.641 6.641 2.082 Total IlonatKJns and kgacs rncon from a￿rtable Artivities iknrestrKted RestrKted Funds 2025 Total Totsl Tncon 2024 2025 2025 ants and cOThm￿l0n￿ rcorum CCAJr￿JI -core SeThice Dacorum &x(wh Ccmjrril -Mu)ey Ath"ce tkcorum &Kough c￿￿1 -Pkahh ￿￿b tkcorum &ough Ccwrril -Ctrtrry Tre￿ proiett Citizens Ath'￿ - share pr(6￿rity fu￿1 Citizens A(h4ce - E￿rgY aduce pr(¥Jramme Citizen5 Adw'ce - Rau5irvJ Tru51 thnalion FÈrts County CourKil - Crigs interyention rts County Courmil - ReftNJee projec15 FÈrts County cOu￿J1 . F￿A￿eh(￿l suprKrt fijnd P£rknamsted Trirg Uknainian Fbst Ntsyork IKers Hall other Total income from charitable adimties 184.2(K) 184,21KJ 26,5 154,5(KJ 28, 125 20,2(M) 3,657 26.5 iO,(k90 51,875 31,387 30,737 io.c io,(o 51,875 31,387 30,737 lo,￿7 10,5 31292 87,036 27,771 23,850 8,7(Kl 1,250 1.250 396 631 A SeThi￿ Level Agreemert with [bcc￿M PAwh c￿TrYI majcKity of ts oxiritys cA)jecbve& This ftJndiTr3 is received quarterfv. A remew of rtrfrjrMa￿e agai￿ ts agreed i￿11￿￿$ is orried (Mjt eath quarter arkl at the end of eath finarrial year. 19

(A coTrwany kn*ed lry g￿rantee) Qjnyany rkn. 4174250 F(Ii THE YEAR ￿ 31sr MARCII 2025 (C(NI]pw) Lknrestrkted F￿d5 2025 Restrkted nds 2025 InvestnEnts Total Fund5 2025 Total Fund5 2024 nk EÈkX6it tnterest Empendkure on Chafftable Artp•kies ihrestrkted F￿d5 2025 Restrkted Funds 2025 Basis of A&>catK Total fvnds 2025 Total fvnds 2024 CharitalAe Activities Costs directtrrf rekted to actr•itie5 Stsff costs Prefflises costs Administrati￿ aThJ cthr tirett tirect 150,844 147,856 298,7C(I 315,545 17,862 Eir&t 147 856 Support costs akncated to activities Staff costs J￿￿geMents1 Premises costs Julgement Administrative arxj cthr 12.457 3,624 6.707 1,952 19.164 5,576 11,527 8,621 Julgementsl J￿Mert 1.402 755 2.157 1.9CB 192.140 171.130 363.270 398,780 Total Resources Expended Stsff costs Prefflises costs tj'rert projert deli¥try CC6ts Adfflinistrative arKI (thr c( ￿)verna￿e casts 163,301 3.624 154.563 1.952 317,864 5.576 327,072 8,621 23.813 13.860 755 171 130 37,673 61,178 192 140 363 270 398 780 Basis of Support costs ar￿at1)n SuptKJrt Costs have been allocated trotKffticw￿tety. based (￿ an estimate of time SFEnt by permarent strff on different actimties aThJ projects ut)Jertakffi th3rty. 20

(A conyany knited by guarantee) 4174250 roR THE YEAR 31sr MARCH 2025 (ccinrw) knyee nun>ers and costs 2025 2024 Perrnnent Staff FÈadc(KJnt Full time evuwalent numir 17 20 io As of 31 March 2025 ￿ tharty had 17 em￿ (2024: 20 emdoyees). Adthb"onally the seNces of 55 volurteers We￿ trtlised, of whid) 95% were re￿￿T s¢￿￿ed atterthes tr ￿3[12024. 59 vdurteers of which 95% were regdar attendees). The stsff salary costs were as ftlk)ws: 2025 2024 Wages and saaries Sooal secvrty costs Pen9ty) Costs 292,566 14,978 31MI,026 20.848 317 863 327 035 emr&)sfe recewl remunerab.on crf m￿e than £60.(XYK Trustees and key Managernnt personnel renm1￿atllbn and expenses trustee received any TemurEration durirKJ year in Te5PErt of servi￿ as a TrLth (2024'.£nil). trL￿e daimed duriro the yEar12024'. 1 trLStee daimed tra￿ eyperses of £52). The trtal amourt of emrAosEe reCe￿d ty key manage￿rt ￿rSOn￿ 5 £3B,315 (2024..£36,5751 21

J- (A conyany knited by guarantee) Conyany fax 4174250 lili THE YEAR MAR(X 2025 (CLYuir￿) Thngth Fued Assets rurnkure & Tefephme & Conv￿er Equi)Tr￿nt 2025 831ance Lyought forward Additions tisposa Eélance carried fO￿ard 42,545 15,624 42,834 15,624 831ance brought forward Charge in yEar On disposa15 Balance carried forward 42.546 2.259 42.835 2.259 IEr 8(Kxt VAUE AT 31sr MAROI 2025 13.364 13,364 IEf BOOK VALLE AT 31sr MARCH 2024 10 Debtors 2025 2024 Accrued JrK(*ne PrepayTnents 10,162 201 2,625 11 Qeditors 2025 2024 Taxation and Social Security tÈferred ￿Orne Accruab aThl other anKJunts payatrAe 17,208 13,833 12 Deferred Tncon 2025 2024 Nab"onal Cib"zens Ath HCC Househdd Support FuTrJ GTocers Hall 3,458 iO,CMJJ 13,833 22

(A Co￿￿nY kred by guarantee} 41742SO fuNIs At 3tst ￿tsr£h 2024 cArt￿>￿Vj Transfers At 3tst VArch 2025 Restr￿ed t13corurn ￿T￿gh Council- Morey thce Citizen5 Adwce- ErErgy Cl￿￿ afKJ C(st rf LMrvJ crtizens Admce - Rausing Trust Crtizens Ad￿Ce- Share ProstEnty Fun¢1 pÈrts County Counol - Crisis Intetwtion pÈrts County Counol - Refugee wojerts Fkrt5 County Counal - FM￿etKId Suptxrt FurKJ fr￿r5 Hall OU)er restThcted 126,YY)I (io,cwi 151.8751 15,(XX)I 131,3871 130,n71 (lo,￿) I1,2￿) 13.727) 10,0 51.875 31,387 io,(Kx) 1,2 3.727 Trtal Restrnted furnls lknrestrthd funds: t*slgnabl fuTrJs neral fund5 178,( ,687 18,7Y) (18,750) 196,750 41,469 1%,246 (191714) Totsl unwe5trited funds 246 19 714 219 Totalfunts 23

(A conyany kn¥ted by guarartee) Funcl. Trb)usehokl Support Fund To di5tritxts ublty tD diert5 in rwl a5 Part of atfvice aThl Casew(￿ ¢>ocers To wowide housirrfj ath.￿ to help all￿te ￿ tty trnerlirrfj h)me*ssress aTrJ impYoM"TrJ limro ccfith"ors, and er￿UrIrrfJ access to secure, afftydatle iknrestrtied fvr¥ts Unrestricted are th%e reserves wtrich are freefy avalatle within ￿ tharitys rxJrtx>ses. Within the tkilante unrestrictEd fvrKk, the InEW have th&gwk4tEd resew tD (Dwer t￿ntial Irdb'lib'es whith WOLld arise If￿ th3rty were to dose. Tr requirement W35 revie4ved in kne 2025, aTrJ trE trLStees agreed b) Ir￿eaSe the deggnated rese￿ ty £18,1￿ b) £195,7YI 24

J= (A conyany knyted by guarantee) Conyany Pkn. 4174250 f•)TS TOTHE FIMIKIAL sfATr1v4rs Frxi THE YEAR 31sr MAROI 2025 (C(￿[1￿￿) 14 Movernnt in Funds Pr￿r year At 31st March 2023 •JrtgovwJ Transfers Resowces Resowces At 31st March 2024 Re5trKted ￿nds. Lkcorum Eorough cOu￿J1 - Morw Ath" Dacorum through cOu￿J1 - Falth Hub Dacorum P￿rOugh Counal - Cherry Trees Projett Cib"zens Adwce- &￿rgY C(￿ts Ccfjt of Liwr Citizens Ad%ice - Rausing Trust Herts County Counal - Crisis ]rtervention Fund Herts County Couwl - Ukrainian Refugee Project Herts County Courril - kkn￿h￿d Supm FuTrJ Berktomsted and TrirwJ Lrainian Fk)st 28,125 20,21MI 3,657 10,51KJ 32,292 87,036 27,771 22,850 8,7 [22,￿￿) (20,2(KJ) {3.657) (lo,5(￿) (32,292) (87,036) 127,771) (22,850) {8,7(Xl) {5,625) Tctal Restritted fLnJs 241 131 LknreStr￿ed funts: tksigrth fur¥Js neral ftmds 178.((KJ 52,7E4) 178,C#XI 56,687 161,576 {163,274) 5,625 Total unrestrnted funds 16 576 163 274 Total funds 707 15 Anatysis of Assets bet¥￿n funds lthrestrited Fbnds 2025 ReSt￿ted F￿ndS 2025 Total Rmds 2025 Trtal ￿ndS 2024 Fixed assets tkbtors armj prepayments Cash at bank aThJ in hand Creditrjrs in ore ￿ar 13,364 10,363 239,410 (24.919) 13,364 10,363 239,410 (24,919) 13,364 2,625 256,391 {24,3291 t assets at 3tst March 2025 16 Anatysis of Pt Assets bet%en funds year estrrted Restrthd nd5 nds 2024 2024 Totsl d5 2024 Total ￿n￿5 2023 tkbtrjrs and prepayTnents Cash at bank and in harKI Creditrjrs in star 2,625 256,391 (24.329) 2,625 256,391 (24,329) 11,478 250,066 130,7841 p*t assets at 3tst March 2024 25

(A conyany knited by 9uarartee) Conyany lk 4174250 Ffr< IHE YEAR 31sr MARCH 2025 (CONIIPW) 17 ReconctwJn of net incoTrl(expendure) to net cash l)wfrtyn operatvwj artiwi 2024 Net income for the lear invesbnent inc(me Eepreciatr"on of tsngit F￿ed Assets Itnuease) l EÈcrease in tkbtors crease / (Ee(Tease) in creditor5 3,532 (5,405) 2.259 (7,738) 59J 3,927 13,5361 8,853 {6,4551 Cash Fk)w fr¢xn operating activibe5 18 Mentsrs The charTty is incortM)rated as a company limited lry guarantee tomng m share capitsl aThJ in ccordarKe with ttE Memorarkyum of ASS￿lation. ew member is liatle to C￿'t￿lte a sum of £1 in the event of the company beirKJ wouThJ At 31 Marth 2025 trÉre were 9 members (2024: 10 memtws). 19 pe￿￿n s￿￿Tr Eetween l April 2016 arKI 30 Jur 2016, the company Offer￿ to make contritMAti(Ks to eM￿D￿s, indi￿ldual perEion SC￿Me5 with Vario￿ comparie& t￿B, ￿ company. paid ￿￿trIbutiOr6 at 8D/o of salary for ttr￿ that wanted to tske up offer. After 3 2016, tIE5e staff were also offered ￿ opbon of acces5ir4J tersion S(￿Me tscritEd tdow. All stsff employed after 3 JLty 2016 havè been automalJ"cally effc4led in tr NEST persi¢M stheme, with ￿ contribub'ors caalated on ￿￿Y s￿arles. A 5% conthbuiion is made by ttE Compary a￿1 the emr)yee makes a 4Vo contribub.or NEST (National Employment Sawngs Trust ) is a defi￿1 ContriiKJbC￿ workjace Fersi(ffi scFEme . 20 Rekted Parties A rerson conrtcted to orE trustee was hi￿ as an em￿1￿e of ￿ ctrkirity dwiro ￿ fiThanoal ￿r ervJ8J 31 Marth 2025 (2024.. Th1). The tDtsI rem￿￿èts"0n earr*d by th"s iThjIMd￿ was £1863 {2024: nil) 26