2022-03-31-accounts - Richmond Citizens Advice Bureaux Service

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		Page
Report ofthe Trustees	1	to	7
Independent Examiner's Report
Statement ofFinancial Activities
Satement ofFinancial Position		10
Statement ofCash Flows
Notes tothe Statement ofCash Flows		12
Notes tothe Financial Statements	13	Sr	24

	positive or very positive
	response national
	average rate for CAR	national
	clients	average
~n How easy or diFicult did you find it to access the service? To what exlent did the service help you find a way forward? To what extent is your problem now resolved?	75'yo 88 /o 75%%uo	75% 84o/o 74'yo
How likely would you be to recommend this service?	8796	87o/o

				2022	2021
		Unrestdicted	Restricted	Total	Total
	Notes	funds I	funds I	funds I	fundsI
INCOME FROM
Donations		1,568		1,568	1,810
Charitable activities
General Advice		409,624	223,610	633,234	577,415
Other trading activities		3,066		3,066	4,259
Investment income		437		437	399
Total		414,695	223,610	638,305	583,883
EXPENDITURE ON
Charitable acbvities
General Advice		342~115	261747	603862	575408
NET INCOME/(EXPENDITURE)		72,580	(3' 137)	34,443	8,475
Transfers between funds	20	(18,887)	18,887
Net movement in funds		53,693	(19,250)	34,443	8,475
RECONCILIATION OF FUNDS
Total funds brought forward		280,330	31,800	312,130	303,655
TOTAL FUNDS CARRIED FORWARD		334,023	12,550	346,573	312,130

		Notes	2022f	2021I
FIXED	ASSETS
Tangible	assets	15	24,282	41,449
CURRENT ASSETS
Debtors		16	57,632	48,149
Gtsh at	bank		304,521	270,655
			362,153	318,804
CREDITORS
Amounts	falling due within one year	17	(39,862)	(48,123)
			322,291	270,681
			346,573	312,130
			346,573	312,130
RINDS Unresbtcted funds ~funds		20	334,023 12,550	280,330 31,800
			346,573	312,130

		Notes	2022I	2021I
Cash flows fmm operating	activities
Cash generated from operations			39,969	125,780
Net cash provided by operating	activities		39,969	125,780
Cash flows from investing	acdvities
Purchase oftangible fixed assets			(6,540)	(6,922)
Interest received			437	399
Net cash used in investing activities			(6,103)	(6,523)
Change in cash and cash equivalents		in
the reporting period			33,866	119,257
Cash and cash equivalents	atthe
beginning ofthe reporting	period		270,655	151,398
Cash and cash equivalents	atthe end	of
the reporting period			304,521	270,655

RECONCILIATION		OF NET INCOME TO NET CASH	OF NET INCOME TO NET CASH	FLOW FROM	OPERATING	ACTIVITIES
						2022I	2021I
Net income forthe		reporting	period (as per the Statement of
Financial Activities)						34,443	8,475
Adjusbnents for:
Depreciation charges						23,707	21,526
Interest received						(437)	(399)
(Increase)/decrease	in debtors					(9,483)	71,180
(Decrease)/increase	in creditors					(8,261)	24,998
Net cash provided		by operations				39,969	125,780
ANALYSIS OF CHANGES IN			NET FUNDS
				At	1/4/21	Cash flow	At 31/3/22
					I	I	I
Net cash
Cash at bank					270,655	33,866	304,521
					270,655	33,866	304,521
Total					270,655	33,866	304,521

3.	DONATIONS
								2022f	2021
	Donations							1,568	1,810
4.	OTHER TRADING	ACTIVITIES
								2022	2021
								f	f
	Fundraising events							2,954	4,259
	Other income							112
								3,066	4,259
S.	INVESTMENT INCOME
								2022f	2021 f
	Deposit account interest							437	399
6.	INCOME FROM CHARITABLE ACTIVITIES
								2022	2021
								f	f
	General advice
	Contractual income
	London Borough of	Richmond	upon Thames		- Community		Advika Services	273,990	273,990
	London Borough of	Richmond	upon Thames		- EU Nationals			10,584	18,997
	London Borough of	Richmond	upon Thames		—Household		Support	20,000
	Citizens Advice - Help to Claim							61,180	60,559
	Department ofWork and Pensions			- Kickstart				49,629
	Richmond Housing	Partnership						6,000	6,000
	Achieving for Children - Community			Learning					(1,720)
								421 383	357g826
	Grants
	The garnes Fund							38,560	38,560
	Hampton Fund							60,000	60,000
	Richmond Parish Lands Charity							52,000	41,300
	Toynbee Hall - Debt Free London			Grant				36,621	33,734
	Citizens Advice - Energy Advice		Programme					16,180	9,495
	Family Advice Project							8,490
	Richmond Parish Lands Charity		- Vineyard		Outreach	Project			14,334
	Citizens Advice - Remote Working			Equipment					12,195
	Richmond Aid —Covid Response Fund								9,971
								211,851	219,589
	Total for general	advice						633,234	577,415

7.	CHARITABLE ACTIVITIES COSTS	CHARITABLE ACTIVITIES COSTS	CHARITABLE ACTIVITIES COSTS	CHARITABLE ACTIVITIES COSTS
					Direct	Support
					Costs (see	costs (see
					note 8) f	note 9) f	Totals f
	General Advice				405,560	198,302	603,862
B.	DIRECT COSTSOF CHARITABLE ACTIVITIES
						2022	2021
							f
	Staff costs					324,516	321,201
	Hire of plant	and machinery				1,670	1,480
	Rent and premises costs					49,960	47,294
	Office costs					13,412	15,539
	Volunteer costs including			training		1,260	950
	Other expenditure					14,742	7,978
						405,560	394,442
9.	SUPPORT COSTS
						Governance
					Management f	costs f	Totals f
	General Advice				194,162	4,140	198,302
	Support costs, included		in the above, are as follows:
	Management
						2022	2021
						General	Total
						Advice	activities
							f
	Staff costs					111,171	107,625
	Other rents and premises			costs		20,367	18,995
	Office overhead costs					49,342	39,285
	Depreciation	oftangible	fixed abets			13,282	11,101
						194,162	177,006
	Governance	costs
						2022	2021
						General	Total
						Advice	acbvities
						f	f
	Governance cosls					4,140	3,960

Net incom	e/(expen	diture) is stated after charging/(crediting)
			2022 I	2021 I
Depreciation - owned assets			23,707	21,526
Operating	leases	- office equipment	1,670	1,745
Operating	leases	—property	32,734	32,734

		2022I	2021I
Wages	and salaries	390,135	384,187
Social	security costs	31,856	30,489
Other	pension costs	13,696	14,150
		435,687	428,826

The average	number of employees
		2022	2021
Management		2	2
Administration		3	2
Advice workers and	support staff	15	12
		20	16

			Unrestricted	Restricted	Total
			fundsI	funds I	fundsI
INCOME FROM
Donations			1,810		1,810
Charitable		activities
General Advice			377,127	200,288	577,415
Other trading		activities	4,259		4,259
Investment	income		399		399
Total			383,595	200,288	583,883

		Unrestricted	Restricted	Total
		funds I	funds I	fundsI
EXPENDITURE ON
Charitable activities
General Advice		362,250	213,158	575,408
NET INCOME/(EXPENDITURE)		21,345	(12,870)	8,475
Transfers between	funds	(9,698)	9,698
Net movement in funds		11,647	(3,172)	8,475
RECONCILIATION	OF FUNDS
Total funds brought	forward	268,683	34,972	303,655
TOTAL FUNDS CARRIED FORWARD		280,330	31,800	312,130

TANGIBLE FIXEDASSETS
		Fixtures
	Short	and	Computer
	leasehold I	fittings I	equipment I	Totals I
COST
At 1April 2021	78,975	9,101	48,574	136,650
Additions		6,540		6,540
At 31March 2022	78,975	15,641	48,574	143,190
DEPRECIATION
At 1April 2021	47,386	5,460	42,355	95,201
Charge for year	15,795	4,000	3,912	23,707
At 31 March 2022	63,181	9,460	46,267	118,908
NET BOOKVALUE
At 31 March 2022	15,794	6,181	2,307	24,282
At 31 March 2021	31,589	3,641	6,219	41,449

DEBTORS
	2022	2021
	f	f
Amounts falling due within one year:
Other debtors	6,601	135
Accrued income	37,000	32,665
Prepayments	2,271	3,589
	45 872	36389
Amounts falling due after more than one year:
Other debtors	11,760	11,760
Aggregate amounts	57,632	48,149

CREDITORS:	AMOUNTS FALLING DUE WITHIN ONE	YEAR
		2022	2021
		f	f
Trade creditors		9,207	2,725
Social security	and other taxes	6,978	8,638
Other creditors		157	232
Accrued expenses		20,783	32,528
Deferred income		2,737	4,000
		39,862	48,123

	2022	2021
	I	f
Within one year	27,804	40,870
Between one and five years	835	28,639
	28,639	69,509

ANALY	SIS O	F NETAS	SET	S	BETW	EEN FU	NDS
									2022	2021
							Unrestricted	Restdcted	Total	Total
							funds	funds	funds	funds
							f	f	f	f
Fixed assets							24,282		24,282	41,449
Current	assets						349,603	12,550	362,153	318,804
Current	liabilities						(39,862)		(39,862)	(48,123)
							334,023	12,550	346,573	312,130
Comparatives		for net assets		between		funds
							Unrestricted	Restricted	2021
							funds	funds	Totalfunds
							f	f	f
Fixed assets							41,449		41,449
Current	assets						287,004	31,800	318,804
Current	liabilities						(48,123)		(48,123)
							280,330	31,800	312,130
MOVEMENT		IN FUNDS
								Net	Transfers
								movement	between	At
							At 1/4/21	in funds	funds	31/3/22
							f	f	f	f
Unrestricted		funds
Generalfund							238,881	89,745	(18,887)	309,739
Fixed Assets -		Designated	fund				41,449	(17,165)		24,284
							280,330	72,580	(18,887)	334,023
Restrirted funds
Hampton	Fund							(1,642)	1,642
Property							6,395			6,395
Debt Free London								(12,695)	12,695
RPLC Vineyard		Outreach	Project				10,751	(12,107)	1,356
Hampton	Fund	Refurbishment			Fund		8,000		(4,000)	4,000
Help to Claim								(5,799)	5,799
RPLC —Sheen		Refurbishment		Project				(2,344)
Citizens	Advice	- Energy	Advice		Programme			(1,327)	1,327
Citizens	Advice	- Remote	Working
Equipment Grant							4,310	(2rl55)		2,155
Kickstart								(68)	68
							31,800	(38,137)	18,887	12,550
TOTAL	FUNDS						312,130	34,443		346,573

						Incoming	Resources	Movement
						resources f	expended f	in funds f
Unrestricted	funda
General fund						414,695	(324,950)	89,745
Fixed Assets -	Designated	fund					(17,165)	(17,165)
						414,695	(342,115)	72,580
Restricted funds
Hampton Fund						60,000	(61,642)	(1,642)
Debt Free London						36,621	(49,316)	(12,695)
RPLC Vineyard	Outreach	Project					(12,107)	(12,107)
Help to Claim						61,180	(66,979)	(5,799)
RPLC - Sheen	Refurbishment		Project				(2,344)	(2,344)
Citizens Advice	—Energy	Advice		Programme		16,180	(17,507)	(1,327)
Citizens Advice	—Remote	Working
Equipment Grant							(2,155)	(2,155)
Kickstart						49,629	(49,697)	(68)
						223,610	(261,747)	(38,137)
TOTAL FUNDS						638,305	(603,862)	34,443
Comperatives	for movement			in funda
						Net	Transfers
						movement	between	At
					At 1/4/20	in funds	funds	31/3/21
					f	f	f	f
Unrestricted	funds
General fund					212,630	35,949	(9,698)	238,881
Fixed Assets —Designated		fund			56,053	(14,604)		41,449
					268,683	21,345	(9,698)	280,330
Restricted funda
Hampton Fund						(6,581)	6,581
Property					6,395			6,395
RPLC Vineyard	Outreach	Project			10,751	(7,117)	7,117	10,751
Hampton Fund	Refurbishment			Fund	12,000		(4,000)	8,000
RPLC - Sheen	Refurbishment		Project		5,826	(3,482)		2,344
Citizens Advice	- Remote	Working
Equipment Grant						4,310		4,310
						(12,870)	9,698	31,800
TOTAL FUNDS					303,655	8,475		312,130