2022-03-31-accounts

Company Registration No. 04175500 (England and Wales) Charity Registration No. 1085875 AGE UK SUTTON AND ITS SUBSIDIARY UNDERTAKING A COMPANY LIMITED BY GUARANTEE AUDITED CONSOLIDATED REPORT AND FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2022

CONTENTS Page ReFK)rt of the Board of Trustees 1 to13 Independent Auditor's Report 141018 Consolidated Statement of Financial Activities 19 Balance Sheet Statement of Consolidated Cash Flows 21 Statement of Charity Cash Flow 22 Notes to Ihe Finawial Statements 23to43

AGE UK SLirroN AND ITS SUBSIDIARY UNDERTAKING REPORT OF THE BOARD OF TRUSTEES FOR THE YEAR ENOED 31 MARCH 2022 The Directors present their report together with the financial statements for Ihe year ended 31 March 2022. The financial statements have been prepared in accordance with Accounting and Reporting by Chartties.. Statement of Recommended Practice applicable lo charities preparing their ac¢ounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 1021 {effective 1 January 2015- Charities SORP 2015 {FRS102}) and the Companies Act 2006. Refgrgnca and Admlnlstratlon Detalls of the Charityi its Trustees and Advl8or8 President: Marilyn Gordon-Jones Trustees: The Trustees, who are also directors of the Company and who hav8 held office during part or all of the year 2021-2022 andlor up to the date this report is signed are- Janet Samuel (Chair) Kumar Ghosh (Treasur￿ and Chair of Finance Rtsk and ALKlit Commitleel Tim Howe (Vice Chair) Chrisha Alagaralnam {Chair of Qualtiy Commrttee) Vaskor Basak (resigned 3 November 2021) Fidelma Hallon {appointed 3 November 2021) (Chair of Fundraising and Enterprise Committee) Zoe Lellk>tt {appoinled 3 November 2021) Gillian Perkins {resigned 3 November 2021) Norman Scarfett Chief Executivg and Company Secretary: Nicola Upton Charlty No: Company No: Registered Offlce: 1085875 04175500 Sutton Gate, 1 Carshalton Road, Sullon. Surrey SM14LE Audltor: Moore (South) LLP, Piiory House, Pilgrims Court, Sydenham Road. Gulldford. Surrey, GU1 3RX Bankgrs.. Lloyds Bank. Blackhealh 8ranch, Blackhealh. London SE3 9LH Invgstmgnt Managers- Brewin Dolphln. 12 Smiltrifield Slreel. London, EC1A 9BD

AGE UK SUThON AND ITS SUBSIDIARY UNDERTAKING REPORT OF THE BOARD OF TRUSTEES FOR THE YEAR ENDED 31 MARCH 2022 Iconld... Structure Govemance and Management Age UK Sutton IAUKS) is a local charfty supporting older people in the London Borough of Sutton. As a local 'Brand Partnel of the national Age UK charity, AUKS operates independently. raising ils own funds and delivering serv￿eS lo meet local needs, pursuing 11$ mission to make Sutton a more Age Friendly Place. As a 'Brar￿ Partner, of Age UK. Age UK Sutton receiv&s a small level of flnancial and adrninistralive support from the national charity, and is required to meet Certain CDndilions, particularly règarding branding, website slru¢lur&, and the delivery of an information and advice service. Other decisions on delivery and development are made locally, according lo Age UK Sutlon's own Memorandum and Articles of Asso¢iation and strategic priorities. The Trustee5 Gonfim that they have referred to the guidance contained in the Charity Commission's general guidance on publi¢ benefitwhen reviewing the charity's aims and objectives, in planning future activities and setting strategic priorities for the future. Governing document.. Age UK Sutton's governing document is the Memorandum and Articles of Asso¢iation. which was last revieweé and approved by the Chafity Commission in 2013. Age UK Sutton is a registered Gharity limited by guarantee. and had one subsidiary during the year= Age UK Sutton Trading Ltd, was dissolved on 24 May 2022, as no non-charitable purpose trading activities are in progress. Structure and decision making The Board of Trusteès meets at least four Ilmes a year and is responsible for goveming the affairs of AUKS. Three ¢ommitteeg have delegated responsibility for scrutiny and oversight of key strategic areas, and report into Ihe Board via committee Chair briefings al Board meetings and exception reporting, and through regular discussion with the Chair. The Finance. Risk and Audit Comrnittee reports on all areas of risk. both financial and non-financial, which could threaten the viability, reputation. or operational efficiency of AUKS. Th8 Fundraising and Enterprise Committee sle8rs fvndraisir)g and enterprise strategy and perfomiance, and the Qu81ity Committee oversees quality of service delivery. performance againstcommissioned service contra¢t$, employe8 experience and volunteering. All of the committees meet four times a year. Trustees engage with strategic projects as required, for example by participating in working groups for strategic projects, advising on discrete work prcwmmes, and providing expertise to a5SlSt the execLrtive team in decision-making where Ihelr professional skills are relevant. The Board agrees the broad strategy and direction of the charity to ensure the organisation fuifils ils objectives. 11 lakes overall responsibility for ensuring that the financial. legal, and ¢onlractual obligations of the charity are met and that there are satisfactory systems and controls in pla¢e to ensure quality. continuous improvement, and regular engagement of our stakeholders. Th8 CEO and Chair maintain regular contact in order lo discuss strategy and communication, and to ensure that the Board is fully advised of ary major achievements, in¢idants, or rlsks and Issues in 'real lime..

AGE UK surroN AND ITS SUBSIDIARY UNDERTAKING REPORT OF THE BOARD OF TRUSTEES FOR THE YEAR ENDED 31 MARCH 2022 Iconld... Structure GovernanGg and Management Iconld... Day lo dayde¢i5ion making is delegated lo the Chief Executive. who delegates specrfic responsibilities lo the Senior Leadership Team, and other managers as appropriate. The Board receives regular quality, performan¢e, and finance reports from the Executive. Age UK Sutton's Board of Truslees and the Senior Leadership Team work cjosely together lo deliver the strategic airns of ihe charity. A Scheme of Delegation Sets Out roles and responsibilities for de¢ision making. Age UK Sutton is committed to developing the impact of our Board through development and leaming- building on the Streng￿ and expertise of all EKiard members. Trustees {Direclors) are elecled at the Annual General Meeting to serve a term of three years and can stand for re-election. The Board can co-opt people during the year to ensur8 that the Board has a broad range of skills and experien￿ and in order lo facililale Trustee succession. All members give their time voluntarily and receive no benefits from the charity. Any expenses reclalmed from the charity are set out in note 12 to the a￿o￿nts. Pay and Remuwration Pay and remuneration are reviewed annually by the Pay Committee which meets in Ju5y aTrJ whose membership indudes the Chair. Vice Chair. Treasurer and CEO. The Pay Committee cotTSideTs proposals for pay review and makes a recommendation lo Ihe Board. who then review and approve recommendations. The CEO'S pay and remuneralion is determined by a dosed session of the Pay Committee and approved at a closed Board s8ssion. There is a pay policy setting out how pay is reviewed and benchEnarked. Individual pay may be revi8wed outside of Ihe annual cycle by èxception, for example rf ther& is a $ignrficant Ghange in role or responsibilities. Trustee candidates are selected via a rigorous process involving advertising andlor use of a recruitment Specialist, inlerview and references. and all Trustees are eleded by the membership. Following appointment, Trustees undergo an induction programme ond all Trustees attend training, briefings. arKJ meetings to support their development and that of the Charity. Relationship with other parties.. Age UK Sutton's active subsidiary (Age UK Sutton Trading Ltd) was closed in 2021. wlh the elosure completing in February 2022. The Board of Trustees look th& decision to dose the Trading Company as associated costs of retaining il were not justified. 11 was dissolved on 24 May 2022. Objectives and Activities for Publlc Benefit The Objects for which the Charity {trte'Obje¢ts"l is established and to which il is specifically reslrlcled are lo promote the following purposes for the benefrt of the public andlor older people in and around the London Borough of Sutton (-the area of benefil")- preventing or relieving the poverty of older people., advancing education. preventing or relieving sickness. disease or suffering in older people (whether emotional, mental or physicall,. promotin9 equality and diversity.. promoling the human rsghts of older people in accordance with the Universal Declaration of Human Rights., a55isting older people in need by reason of ill-heallh, disability, financial hardship. social exdusion or other disadvantage., and

AGE UK su￿ON AND ITS SUBSIOIARY UNDERTAKING REPORT OF THE BOARD OF TRUSTEES FOR THEYEAR ENDED 31 MARCH 2022 Icontd ObJ8ctlvas and Activities for Public 8enefrt Icontd... such other charitable purposes for the benefit of older people as the Truste65 may from lime to time decide the outcome of this being the promolton of Ihe well-being of older p80pIe. In 2021-2022. Age UK Sutton delivered a wide range of seryices and infiuencing aGtivity. with of this activity being delivered In partnershlp. The primary offer included.. Independent information and advice on a érop In, outreach and appointment basis which offers support on a wide range of topics including wellbeing. rights, financial mallers, housing, and products and Services., Support with benefit appeals and consumer disputes., 'Help at Home, irnGluding day to day Support, cl&aning and shopping, companionship, light meal preparation, medication prompting, and a 'silling' service,. Delivery of commissioned ServI￿S to provide support lo the public including targeted informali)n and advice, support lo people living with darnentia and their carers, and expert support for those leaving h05pilal or experiencing ill health (including mental ill health), with the aim of improving health out¢omes and reducing readmissh)nJfurther h8alth issu8S', Delivery of commissioned services lo provide support to older people wrth improving their wellbeing, and who are experiencing enduring mental health conditions. Ag@ UK Sutton is partner in a national Mental Health Transformation pilot programme which offers p88r-18d support to underserved groups. one of which is older peopl8. Commissioned Social Prescribing services, including 5UPPOrt for GP patients to find lasting solutions to Complex non-medical challenges, and support lo GP patients experiencing Gomplex, non-tlinical challenges. through a multidisciplinary team. In December 2021, Sutton's Primary Care Networks look the decision to consolidate all similarly fvnded services and notified AUKS of their intention lo bring this highly regarde(I service 'in house, from April 2023,. Age UK Sutton 15 also one of three Age UK Brand Partners deliv&riThg targeted eroagement regarding lung health screening, as parl of a national NHS England pilot programme.. Social adivitie5 and support to connect Nvith activities, exercise, cultural and edu¢ational events. collectively described as Ihe'community Connectors. programme. In earty 2022, Age UK Sutton secured signrficant National Lottery Community Fund support lo develop thi$ programma. beginning on 1 April 2022,. Activity that promotes civic erbgagem8nt ar￿ infiuences decision makers, in¢luéing enabling older people to participate in consultation. delivering engagement event5, participating in national campaigns, and running Sutton's 'A9e Friendly, engagement programme in partnership with Sullon Council-, Representation of older people's inler8Sts, and of the charity and community groups of Sutton. in strategic forums including the Integrated Place Board. Sutton's Systems Leadership Group. and the Local safeguarding Board. During the 2021-2022 year, the impact of the Covid-19 pandemic continued lo be felt and have a major impact on older people, for example by exaGerbaling social isolation and loneliness. and limiting access to health and social care services. The process of adaptation to a permanently changed world is on-going for this section of the fK)pulalion. Age UK Sutton Continues to evolve and develop delivery in rasponse, for example ulilising extra hygiene and safety protocols for all face lo face contact and recognising that supporting older people to rebuild confidence indudes cOnS￿8ration of f8ars about re-entering society.

AGE UK SUThON AND ITS SUBSIDIARY UNDERTAKING REPORT OF THE BOARD OF TRUSTEES FOR THE YEAR ENDED 31 MARCH 2022 /conld... Objectives and Activitios for Pubtic Benefit Icontd... Since late 2021, an energy crisis has begLtn lo emerge. with a combination of factor5 relating lo political unrest, war, and supply chain issues contributing lo rapidly rising energy prices. These rises have made a cross cutting impact on the cost of living, not only affecting the cost of heating. cooking, and travel, but also of food and other essentials. Al the lime of this report. the longer-lerm impact of this ongoing crisis continues lo evolve, with higher than ever numbers of older people seeking support from Age UK Sutton. The charity continues lo innovate to reach more people. atKI to assist older people with financlal difficulties in a challenging economic environment. The charity continues to work lo manage the rising dernand for support. driven by the issues sel out above, and also because other services, induding some statutory services. are either dosing, or limiting aC￿sS due to their own capacity. The leadership team is working closely with the wider system in Sullon to analyse and consider solutions lo these systemic challenges. and to consider how best the organisation tan rèspond to demand within limited res¢xJrces. Age UK Sullon's Key Performance Indicatr)rs {KPls) for the year 2021-2022.. As in the previous year. due to the ongoing Covid-19 pandemic. year-long KPIS were not sel, as it was recognised that needs continued to change and evolve. However. focus on agreed strategic priorities was maintained. with regular Board and Committee meetings servirwJ to m¢Jnilor progress both of the Covid response. and of 'business as usual, activities. The table below represents Priorities that contrT￿ed from the 2020-2021 y&ar into 2021-2022. and some additional notable performan￿ indicators. Performance Indlcators %of population aged 75+ reached 201 2020 2020- 2021 2021- 2022 13.34 0 (1492) Total population over 75 (Sutton Datacard): 11,168. NB the 2020-2021 figure is a minimum. as from April - July 2020, emergency measijres in place meant that age dala was not captured from all dients A small percentage of clients (15%) are not asked Iheir age. vsually because the caller wishes to remain anonymous or declines lo request for demographic infornialion, so this fi ure is a minifflum In 2020-2021. Age UK Sutton recorded an additional 1000 anonymous individuals (above the figLtres stated) who were pmvided with Covid emergency support that the charity was a co4eader of. The continued increase in 'core' information. advice and support provision across 311 services in a context of rising comploxity land therefore time needed) of each enquiry demonstrates a conlinulng rise in demand for support. and the Charity's success In responding lo thls need. This figure represents a 200A rise in indivKluals Teceiving assistance since the last (Jireclly comparable year {2019-2020- 2914 (1512) (1461) Total number of unique individuals provided with support 2914 3586

AGE UK surroN AND ITS SU8SIDIARY UNDERTAKING REPORT OF THE BOARD OF TRUSTEES FOR THE YEAR ENDED 31 MARCH 2022 Icontd.. Obj8ctive5 and Activities for Publle Banefit /conld.. 3.3A Performance Indlcators Totsl number of volunteers deployed 201 2020 102 2021 2021 143 2021- 2022 62 Age UK Sutton had a sharp rise in active volunteers during the Covid pandemic, both as a result of new service needs, and a strong response to the comrnunity emergency. A proportion of these emergency volunleers stepped out of volunteering once back at work, and when some roles ended. AUKS is now building up longer term volunteering roles again, as part of pandemic recovery and overall chari strat These outcomes are a result of incom8 maximisalion work lassisting older people lo secure benefit entitlem8n15 and save money e.g. on bills}. This was a major priority for th8 later months of 2021-2022, after a large reduction in contac15 requesting this as51stsnce in the previous year when clients prioritised more immediate crises, and there were delays to application reviews. Exceeding 2019-2020 levels12019-2020: £1.375rn1 in around half the number of months indicates the Suc￿$ of a major delivery drive, and the continued level of need. Financial gains outcomes secured for older people £1.375 £489.3 02 £1.399m 3.3B Financial Perfomianc6 indicators Total Income KPI (budget) 2021-2022 result Commont12020-2021 data for ygar on year comparison £1,188.234 £1,421,498 2020-2021 Budgel..£1.279.050 Actual.. £1,314,269 The result for 2021-2022 was above budget ue lo new funding secured for emergency Covid relief work. and for new services. This included a number of new rants. Expenditure levels c105ely match income, due lo strong financial controls and planning. New expenditure was a result of new funded activit and ro ects. 2020-2021 Budget". £24,200, Actual.. £83,622 Tolal expenditure £1,187,845 £1,432,028 Financial Surplusl Deficit Enterprise Revenue £389 £4.345 £338,000 £280,500 2020-2021 Budget.. £365,600. Actual.. £185.000

AGE UK SUThON AND ITS SUBSIDIARY UNDERTAKING REPORT OF THE BOARD OF TRUSTEES FOR THE YEAR ENOED 31 MARCH 2022 Icontd... Objeetive5 and Activiti85 for Publlc Benefit Iconld... 3.38 Financlal Performance indicators Enterprise Contribution New Grant Income Igrossl KPI (budget) 2021-2022 result Comment 12020-2021 daia for year on year comparison 153,200 126.800 2020-2021 Budge1= £163.000. Aclual: £78.100 2020-2021 Budget- £150.000 Actual: £313,000 £60.000 £138.823 The target for 2021-2022 was loweT than the previous year based on changing priorilies and opportunity. and the unknown risk of the Covid Pandemic lo rant fundraisin 2020-2021 Budget: £75.000, Actual.. £191_800 Minimum monthly cash batance £75.000 £75.000 or above maintained Performance against budget was good, with a very small deficit before pension commitments are taken into a￿)unt, whth the Board considered to be within atteptable tolerar￿s. A nuwnber of new COntr￿S and grants were secured In the year, including some further Covid Emergenw funding. and new commissions (Lung Health and Menial Health transformation). Enterprise was affected by Ihe impa¢l of the pandemic. both the legacy of shut-down in 2020-2021, and also ongoing Covid restrictions. including 'lockdown' lowards the end of 2021. In the final months of 2021-2022, Enterprise is showing indications of re￿very, the enablement of which is a fflajor focus for 2022-2023. Many actnfilies of Age UK Sutton could not be delivered without the 5UPPOrt of volunteers. During 2021-2022 a total of 62 volunteers supported the charity. No cost has been apP￿tioned in respect of the time given by our volunteers in aecordance with the SORP. Achievement and Perfom)an¢e Ov8r the course of the year 2021-2022. Age UK Sutton directFy delivered a service to 3.586 people 12020-2021.. 3,461). 1.492 of these people were over 75 years old {2020-2021= 14611. Of those asked 33.3% of AUKS clients lived alone. 340/• expressed a fear of falling, and 51Qh had no access lo digital technology. After a signrficant increase in the number of people receiving a service in the wevious year. the trend has continued. despite lower delivery resources after Covid emergency funding ended. However, the type and length of support now required tends to require longer and more complex inteNentions for more people. as new challenges arise le.g. the cost of living} and other services are affected by financial and resourcing challenges. The charity supported older people in Sutton lo secure £1.399.40412020-2021-. £489.302) in new income and savings. through helplng people to ¢laim the benefils lo which they were entiued a[￿lor lo implement cost savings. This result has returned Age UK Sutton's impact in this area to pre- pandemic leve15. a particularly good result considering Ihat'business as usual. lorfinancial gains work did not begin until the mid-point of the year (due to older people priorilising other needs. and delays lo Consideration of applicalionsl and GOn5idering Ihe challenging environment for cost savings in one major domain- energy prices.

AGE UK SUTTON AND ITS SUBSIDIARY UNOERTAKING REPORT OF THE BOARD OF TRUSTEES FOR THE YEAR ENDED 31 MARCH 2022 Icontd. Aohievamgnt and Performance Icontd... New activity in 2021-2022.. Continuing to co-lead th& Borough's cornmunity Covid response in partnership with Volunteer Centre Sutton and Community A¢lion Suttor), and in collaboration with other local charities and partners,. Delivering a further year of Ag8 UK Sutlon's 'Age Friendly, partnership with Sutton Council. building on learning from previous projects to develop three research pilots. focused on Age Fri8ndly business pra¢li¢es, later life volunteering. and home safely. Each project has been co-produced and co- delivered with local older people., Development of Sutton Lung Health engagement programme. Age UK Sutton is one ofthree Age UK Brand Partners collaborating lo deliver the engagement strand of a national NHS Lung Screening pilot for people aged 55-74. Our activity indudes engaging with al risk individuals and groups lo encourage and support them lo tak8 up an invitation lo screening, and to provide broader education about lung health and how lo seek support. Development irf Sutton's CommunTty Mental Health Transfomialion Programme, a collaborative project to develop irbnovalive, peer led mental health support for underserved cohorts {including older people) experiencing severe or enduring mental health difficulties. This programme is a national flrsl, embedding evidetTce-based peer support and coproduction in its design and delivery. Taking over Sutton's peer support programme for people living with Dementia and their Carers (after local partner Alzheimerfs Society opted not lo continue delivery of this commission}. Working in partnership with Sutton Carers, Cenlre, and with the SUPFXJrt of partners including Azheimer's Society, Age UK Sutton is leading a programme including peer Support groups and one to one support for people at drfFerent stages of their dementia journey. Age UK Sutton's CEO became Chair of Sullon's Dementia Action Alliance (Jan 2022), a local alliance with members from the voluntary, stalulory, and business sectors in Sutton. Eady work has incluéed beginning a review of the scope and purpose of the Mliance, and idenlfySng resource and funding needs. Plans for Future Periods AUKS has grown in the last year, as a result of securing new contrxls and grants lo deliver work that fu￿1$ our strategic mi55ion lo make Sutton a more Age Frièndly Pla¢e. Long term response to the Covid-19 pandemic The lasting effects of the Covid-19 pandemic, and the energy crisis that began in late 2021, continue to make a major impact on the lives of older people, especially those already disadvantaged by h8alth needs, low incomes, and social isolation. We are seeing the impact of 'decondilioning' in people who have been restricted in their activities outside the home ft)r a long perlod, and the contlnuing effect of pressures on our Health and Social Care systems, which affect support available and waiting times for non-urgenl interventions. Age UK Sutton continues to address these complex challenges, both as a servic8 provid8r. and as an influencer of wider development. We work in partnership wlth statutory prtsvide￿ as well a5 Other charities and local business, lo find eff￿Rent. effective ways to ensure that all older people in Sutton receive the support they need, and have their voices heard in decision making.

AGE UK SUThON AND ITS SUBSIDIARY UNDERTAKING REPORT OF THE BOARD OF TRUSTEES FOR THE YEAR ENDED 31 MARCH 2022 Icontd... Plans for Future Perlods Icontd... Slralegy, Business Plan and Budget A 'refresh' of Age UK Sutton's strategy. and a three year Integrated Business Plan were developed during 2021-2022, with implementation beginning in April 2022. The strategy and plan were developed using insightfrom cli&n15. Staff, volunteers. and Trustees, and sel out both delivery priorities for the next three years. and organisalional priorities regarding infrastructure. people. and culture, induding equity, diversity. and inclusion. Age UK Sulton o)nlinues to work lo a principle of diversified ir￿Orne, with investment being made to develop the social and financial irnpact of our Help at Hom8 enterprise and continuing to secure grant funding from trusts an(1 foundations. With the success in grant fundraising in re￿nI years, slewardship has become a greaterfocus. lo ensure that longer term relationships can be forged where possible. Strategic relationships with cornfflissioning bodies are carefully managed, with Age UK Sullon retaining and developing its position as a strategic partner and advisor. as well as a provider. The Trustees have agreed a budgel for tfve year which reflects a conservatlve approaeh lo enterprise growth. and a maintenance level of new grant income. This lakes t￿10 account the continued uncertainty about Covid al the time gf budget setting, and an agreed focus on consolidation and strengthening of core services lo meet local need, for al least the first half of the 2022-2023 year. Irffluencing and Representalio Age UK Sutton is proud lo be r8garded as an effective and inffluenlial partner within Sutton including with the voluntary sector, health. and social care. The support and collaboration of our partners is invaluable. and we look forward to continuing to develop and evolve these relationships in the best interests of local oklef people. We are commilled to ensuring that older people's needs are champI￿ed. and their voices heard in planning and decision making, dismantling stereotypes and challenging inequalities. We consider ourselves fortunate to operate in a system that shares these values and is open lo dialogue about improvement and change. Equty. DNersty and Inclusion Age UK Sutton is committed to serving all older people who live ￿ our ¢ornmunity. As part of AUKS 2022-2025 Integrated Business Plan, ftJrth8r 8mbedding and continuously improving Equity, Diversity, and Inclusion across service delivery, employmenL volunteering and inffluen¢ing practice is a business priority. Our services are for Ihe benefit of older people ifrespeclive of gender. marital status, ethnic backgrwnd. disability. sexual orienlalion. culture, politics or religious belief. Some of our services may be targeted al particular sections of the older ph)pulalion within Sutton in order lo address particular idenlrfied needs or Concerns, for example the Lung Health programme is largeled al a specific age range based on NHS England dala regarding risk, and the Mental Health Iransformalion programme is targeted to adults under 75, as il is part of a larger. age stratified mental health services slruclure. The Trustees wish to take this opportunity to thank all of our partners 2nd supporters, staff and volunteers. without whom aehi8ving our Mission to make Sutton a more Age Friendly Place would be impossible to progress.

AGE UK SUThON AND ITS SUBSIDIARY UNDERTAKING REPORT OF THE BOARD OF TRUSTEES FOR THE YEAR ENDED 31 MARCH 2022 Icontd... Financial Revi?w The financial statements cover the aetivit'es of Age UK Sutton and the trading subsidiary Age UK Trading Lid for the year ended 31 March 2022. The incoming resources for the year amounted lo £1,421.49812020-2021: £1.319.0681. Expenditure for the year amounted to £1,432,027 12020-2021: £1.302.8431 compargd to a budget8d expenditure of £1,187,845. This resulted in a nel difference between income and expenditure of £10.529 {deficil) Ibudget £389 Isurplusl plus an unrealised gain on investments of £2,658, and a re-measuremenl gain on the defined benefit pension scheme of £12,216, giving a net overall surplus for the year of £4.345. Th8 subsidiary Trading company reported a nel def5CIt of £1.513 in 2021-2022. The trading Company was non-trading Ihroughotjl the year, and after an assessment of ongoing costs, and whether AUKS will need a trading subsidiary in the foreseeable future, a decTsion was made by the Board to close the company. The outstanding net deficit of the company la result of ongoing costs lo holding the company op8nl has been INritten off as part of yearend reconciliation. Fundralsing and Incorne Generation The Trustees, priority is to continue to secure income, with a focus gn supporting cons01idatlOn and development of core sarvices lo meet demand in the first half of the year. There is a particular focus on ensurTng a greater proportion of income raised is from unrestricted sources. Sources indude grants, sponsorship, commissions, legacies, donations, community events, and regular giving. Investment is being made in developing Age UK Sutton's social enterprise, Help al Home, which provides important $o¢io1 and practical support al affordable PTices, as well a5 generating unrestricted income for the ¢harity. Roserv08 and Investments The Trustees have agreed a fram6work for determining the minlmum level of reserves considered necessary to safeguard the Charity's solvenry. The calcLJlalion is based upon a risk assessmont ofthe Charity's financial POs11ion and outlook, taking into account addrtional costs and liabilities associated with the unlikely event of WTnding down the Charity's activities. The Trustees have determined that the Charity should hold a minimuiyi level of general unrestricte(I re$eNes of 34 months operallng costs on th8 basis that this would, in the worst Gase scenario. cover Ihe ¢osts of safely c105ing the Charity. General unrestricted reserves at 31 March 2022 were £494,300. in¢luding £90,000 designated for th8 Pension Liability. Investment Policy and Perfomiance Age UK Sutton has a portfolio of investm8nts rnar￿ged within Brewin Dolphin 'Diver5rfied Risk, investment strategy lo maximise income. 11 seeks a sensible b31anc8 b8tween income and capital growth. with a purpose of generating additional ￿ndS lo sustain services and support innovation and improvement. The Board has ecided lo build on ils current ethical investment position to a commitment to ESG investwnenl. ESG investing relies on independent ratings that help you assess a cornpany s behaviour and policies when it comes to envimnmenlal performance, social impact and governance issues. The aim of holding funds in inveslm8nls is to grow, over time, the value of unrestricted funds held in order to increase reserv6s in line with the Charity's overall growth. and from lime to time lo enable investment of capital growth in pilot projects, infrastructure, and development. In the year lo 31 st Marth 2022 the portfolio returned 1.39WD in income and increased in value by 0.8¥0 10 £331,127. 10

AGE UK SUThON AND ITS SUBSIDIARY UNDERTAKING REPORT OF THE BOARD OF TRUSTEES FOR THE YEAR ENDED 31 MARCH 2022 lcontd... Risk Management The Trustees hold a Risk Regisler which is reviewed quarterly al the Finance, Risk and Audit Commillee and presented lo the Board at leasl ￿lce a year. New risks are highlighted and exception reporting lakes place between me8tings. Principal risks {scoring over 20 in a 5x5 Ilkelihood and impacl matrix) and mitigations are-. Risks Mitigations Long term imp2cI of Covid on economy. funding. client needs. staffing and volunteer levels Patierns of need and demand actively monitored, with records and insight used lo track changes and trends. Project undemay to better assess current and potential future impacts on Community Support delNery. Allhough Covtd still has an impact, il is beginning to be 'business as usual. . we are not planning as rf it will end anytime soon and so managing staffing. volunteering 2nd service delivery is now all in the context of Covid Service. Ivol plans, in lace, enablin swrft refocus of activ. Resource dedicated lo deliver compliance programme GDPR compliance measures in place Lead Trustee for Safeguarding appointed and safeguarding review discussed at Quality Committee 14.7.21 Charity Quality Standard completed and achieved Health and Safety Audit compleled and scheduled annually, bi-weekly checks in place Polscy specific training sessN)ns d8veloped and delNered. added lo annual L&D plan Continue to monitor guidance as and when released Advance Safe uardin Lead Trainin dentified and booked Safeguarding training for staff and workers provided and refreshed every year safeguarding procedures in place and all staff Irained safeguarding questions I￿Uded in recruilmenl Non-compliance againsl legislative and quality assura￿ requirements- GDPR, CQS, Safeguarding Serious safeguarding incident which is not effectively managed Cyber security incident which Ss not effectively identrfied I managed Cyber Essentials Certificalion achieved March 2022 thi8 nationally re¢ognised certification examines all aspects of cyber security prdcbce and Compliance rhe one off payment AUKS would have to make to exil the defined benefit pension scheme coukl cause financial challen es Social Prescribing Service transferring lo PCNS as 'in house, service - process of transfer could impact reputation and staff engagement Monthly def￿1t payments being made to manage the pension liability- These payments are reviewed every 3 years {the actuarial valuation}. Annual monitoring of changes in buy out liabilily at 30th September. We are notified of the updated valualion every July. Strategy ¢ontinues to be lo pay the monthly deficit payments Noltficatlon received Dec 2021 of the intention of Sutton's Primary Care networks to take the highly succ8ssfvJl service 'in house, for consolidation purposes. AGIIons lo date: Sought legal advice ré.. employmenl matters including TUPE Mel with affected staff and arranged monthly update meetings to manage anxieties and manage process from HR perspective Regularfy meeting PCN represenlalives to progress transfer project CommuniGaled to wider Chari and Partners Communi re.- decision 11

AGE UK SUThON AND rrs SUBSIDIARY UNDERTAKING REPORT OF THE BOARD OF TRUSTEES FOR THE YEAR ENDED 31 MARCH 2022 l¢ontd Rlsk Management Iconld... Risks Mitigationg Community Support hallenges - demand for our eore Community Support service has escalated significantly- need oulslripping resource Deputy Director of Services analysing challenges and putting short term miligalions in place Team given tight direction and support r& case closure, triage, and practice Team manager giving daily reports lo DDOS re progress on short term targets Volunteer onboarding in progress and volunteer activity being developed Wider staff leam assisting wlth reception cover lo reduce oporalional pressure 8usine88 Support Offlcer now in role and covering reception 8 hourslweek Agreed that grant fundraising aclivty will focus on fully funding current Community Support and enabling service staffing growLh, before Conducting rant fLtndraisin for new activi Review of risk profile of investments takes placg annually, and more frequendy rf required Forecasting takes into account lalesl valuation FRA committee monitors portFolio value and long term impact We bear in mind Ihal inv8slmenls are longer term and that portfolio values do go up and down, but th8 long term trend tends to be growth Ensure that there is a margin of reserves lo remain within reserve policy levels, should ortFolio value dro due to IDbal events elc Monitoring of inflation and its specific impact on local older people Reviewing lease arrangements and operating costs lo identty any savings I ensure sufficient funds are budga18d Monitoring local pay and terms to remain competitive as an employer Age UK Sutton is a member of Sutton's anli-poverty foNm and cost of 5iving round table. workin with artners lo $aek solutions and new fundin Investment Portfolio value may decrease or increase, affecting overall financial posrtion an reserves level InflatioTr leads lo rising costs, both for clients, generating greater need. and for operating costs including rent, materials, and staff costs. Statement of Trustees Responslbllitles The Trustees {who are also D1￿clOr5 of Age UK Suttor) for the purposes of Compary lawl are reswnsible for preparing the TnJslees' Report and the financial statements in aC￿rdance with applicable law and United Kin￿OM Accounting Standards (United Kingdom Gener?Ily Accepted Accounting Practice). Company law requires the Trustees to prepare financial statements for each financial year, which give a true and fair view of the slate of affairs of the charitable ¢ompany and the group and of the incoming resources and application of resources, including the income and expenditure. of the charitable group for th8 yoar. In preparing lttesè financial statements, the Trustees are required to.. select suitable accounting poliGies and then apply thèm consisterttly-, observe the methods and principles in the Charities SORP IFRS102) second edition,. make judgements and estimates that are reasonable and prudent-, state whether applicable UK Accounting Standards have been followed, subject to any material departures disclosed and explained in the financial 51atements', parè financial statements orn the golng concern basis unless it is inappropriate to presume that the charitable ¢ompany will continue in operalion. The Board of Trustees is responsible for keeping adaquate accounting records that disclose with reasonable ac¢ura¢y at any lime the financial position of the charitable company and to enable them to ensure that the financial statements comply with the Companies Act 2006. The Board of Trustees is also responsible for safegLtarding the assets of the charilabSe company and th& group and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities. 12

AGE UK SUThON AND ITS SUBSIDIARY UNDERTAKING REPORT OF THE BOARD OF TRUSTEES FOR THE YEAR ENDED 31 MARCH 2022 Iconld... Disdosur? of infomiation to the audltors We, th8 directors of the company who held office at the dale of approval of these Financial Statements as sel otrt above each confirm, so far as we are aware. that: there is no re16vanl audit irrformation of which the company's auditors are unaware.. and we have taken all the steps that we ought lo have taken as directors in order lo make ourselves awa of any relevant audit information and lo eslablish that the company's auditors are aware of that informal￿n. This report has been prepared in accordance with the special provisions of Part 15 of th8 Companies Act 2006 relating to small companies. By Ofder of the Iruslees Janel Samuel {Chairl 2022 4 aoJ-2- 13

AGE UK su￿ON AND ITS SUBSIDIARY UNDERTAKING INDEPENDENT AUDITOR'S REPORT TO THE TRUSTEES OF AGE UK surroN FOR THE YEAR ENDED 31 MARCH 2022 Opinion We have audited the financial statements of Age UK Sutton Limwted (the 'charilable parent company'} for the year ended 31 March 2022 which comprise Consolidated Statement of Financial Activities (including Income and Expenditure AccA>unl), the Group and pa￿nt Charitsble Company Balance Sheets, the Group and Parent Charitable Company Cash Flow Slalernenl and rK)tes lo the financial slalements, including a summary of significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdoffl Accounting Standards, including FRS 102 The Financial Reporting Standard Applicable in the UK and Republic of Ireland, (United Kingéom Generally Accepted Accounting Practice). In our opinion the finan¢ial stalemenls= give a true and fair view of the 51ale of the ryoup's arKI the charitable parent compaw's affairs as at 31 March 2022 and of the group's incoming resources and application of resources, including ils income and expanditure, for the year then ended. have been properly prepared in accordance with United Kingdom Generally Accepted AccA)unling Practice., and have been prepared in accord8nce with the requirements of th& Companies Act 2006 and the Charities Act 2011. Basis for opinion We conducted our audlt In accordance with International Standards on Auditing IUKI (ISAs{UKI) and applicable law. Our responsibililies under those standards are further described in the Auditorfs Responsibilities fDr th8 audit of the financial statements section of our report. We are independent of the charitable company in accordance with the ethical ￿quirementS that are relevant lo our audit of the financial statements in the UK, including the FRC'S Ethical Standard, and we have fulfilled our other &thical responsibilities in accordar)¢e with these requirements. We believe that the audit evklence we have obtained Is sufficient and appropriate to provide a basis for our opinion_ Con¢lu$iong relating to golng concern In auditing the financial slalements, we have concluded that the trustees, use of the going ¢on¢em basis of accounting in the preparation of the financial statements is appropriate. Based on the work we have performed. we have not identified any material uncertainties relating to events or conditions that, individually or collectlvely, may cast signtfi¢ant doubt on the charitable company's ability lo continue as a going Goncern for a period of al least Iwelve months from when the financial statements are authorised for issue. Our responsibilities and the respon$ibililie$ of the trustees with respect lo going concem are described in the relevant sections of this report. Other infomiation The other information Comprises the information included in the annual report. other than the financial statements and our auditor's report Ihereon. The trustees are responslble forlhe other information. Our opinion on the financial statements does not cover the otheT infomation and. except lo the extent otherwise explicitly stated in our report, we do not express any fomi of assurance conduslon thereon. In connection with our audit of the financial statements, our responsibility is lo read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtsined in Ihe audit or otherwise appears lo be materially misslate(l. If we identify such material incon51Stencies or apparent malarial misstatements, we are required lo determine whether thero Is 14

AGE UK SUThON AND ITS SUBSIDIARY UNOERTAKING INDEPENDENT AUDITOR'S REPORT TO THE TRUSTEES OF AGE UK surroN FOR THE YEAR ENDED 31 MARCH 2022 material misstatement in the financial slalements or a material misslalement of the olher information. If, based on the work we have performed, we conclude Ihal there is a material misslatemenl of this other information, we are required to report that fact. We have nothing to report in this regard. Oplnlons on other matters prescrlbed by the Companlès Act 2006 In our opinion, based on the work undertaken in the course of the audit.. th6 infiJrwn8tion given in the trustees, annual report for the financial year for which the financial statements are prepared is consistent with Ihe financial siatemenls: and the tnjslees. annual report has been prepared in accordance with applicable legal requirements. Matters on whlch wo are requlred to rèport by @xeeption In the light of the knowledge and understanding of the group and parent charitable company and its environwnenl obtsined in the course of the aijdit. we have not identifi8d material misslatements in Ihe trustees. annual report. We have nothing lo report in respect of the following matters where the Companies Act 2006 and the Charities Act 2011 require us lo report lo you if, in our opinion". the parent charitable company has not kept adequate and SUff￿18n1 arxounling records, or returns adequate for our audit have not been received from branches not visited by us,. or the parent charitable company's financial statements are not in agreementwilh the accounting records an(J returns., or certain disc105ures irf trustees, remuneration specified by law are not made,. or we have not received all the information and explanallons we requlre for our audit- or the trustees were nol elltilled to prepare the financial stalements in accordance with the small companies regime and lake advantage of the small cownpanies exemption in preparing the Trustees, Annual Report and ffom preparing a strategic report. Re5pon5ibiliti85 of trustees As explained more fully in the trustee5' responsibilities statement s8t out on page 12. the Injstees (who are also the directors of the chartlable company for the purposes of company law) are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view. and for such internal control as the trustees determine is necessary lo enable the preparation of financial statements that are free from tnaterial misslatemenl, whether due lo fraud or error. In preparing the financial statements, the trustees are responsible for assessing the group arK5 parent charitable company's ability to continue as a going concern, disclosing, as applicable. matters retated to going concern and using the going concern basis of ￿COUntIng un18SS the Iruslees either intend lo liquidate the group or parent charitable company or to cease operations. or have no realistic allernalive but to do so. 15

AGE UK SUTTON AND ITS SUBSIDIARY UNDERTAKING INDEPENDENT AUDITOR'S REPORT TO THE TRUSTEES OF AGE UK SUTTON FOR THE YEAR ENDED 31 MARCH 2022 Auditor's responsibilities for the audlt of tho financial statemonts We have been appointed as auditor under the Companies Act 2006 and section 151 of the Charities Act 2011 and report in accordance with those Acts. Our objectives are lo obtain reasonable assurance about whether the financial 5tatemellts as a whole are free from material misstalemenl, whether due lo fraud or e￿Or, and to issue an auditorfs report that includes our opinion. Reasonabbe assurance is a high lev81 of assurance, but is not a guarantee that an audit conducted in accordance with ISAS IUKI will always delecl a material mis5talement when il exists. Misstatements can arise from fraud or error and are considered mat8rial rf, individually or in aggregate, they could reasonably be expected lo influence the economic decisions of users taken on the ba515 of these financial ststements. A further description of four responsibilities for the aLJdit of the financial statements is located on the Financial ReF)Qrting Council's website al www.frc.or .uklauditorsres onsibilitie5. This deSCTiPtion forms part of our auditor's report. Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line with our responsibilities, outlined above, to del&cl material misslatemenls in respect of irregularities, including fraud. The extent to which our pro¢edures are capable of detecting irregularilies, induding fraud is detailed below. Explanation a$ to what extent the audlt was considered capable of detecting irregularities. including fraud The objectives of our audil in respect Of fraud, are,. to identify and assess the risks of material misstatement of the financial statements due to fraud,. lo obtain sufficianl appropriate audit evidence regarding the assessed risks of material misstalernenl due lo fraud, through designing and implementing appropriate responses to thos8 assessed risks,. and to respond appropriately to instances of fraud or suspecled fraud identified during the audit. However. the priwnary responsibility for the prevention and detection of fraud rests wtth both management and those charged with governance of the charitable company. Our approach was as follows.. The 8ngagement partner seSecled staff for the audit who had appropriate knowledge and who had th8 required competence and skills lo idenlfy or recognise non-compliance with laws and regulations. We assessed the risk of irregularities as part of our audit planning, and ongoing ￿vIeW, including those due lo fraud, management override was iderlified as a significant fraud risk. This is due to the ability to bypass controls through inappropriate expenditure and a¢wunting rK)licies adopted. Completenes$ of grant income was deemed a signfficant risk. Additionally as some income recerved 15 reslri¢t¢d in ils use, a signrficant risk was identtfied regarding the cowecl classtficab'on of income between restricted and unrestricted funds and that the expenditure against this income was in li￿ wrth any special restrictions. We obtained an understanding of the legal and regulatory requirements applicable lo the charitable company and we considered the most significanl are Ihe Companies Act 2006, the Charities Act 2011, the Charity SORP, and UK financia5 reporting standards as issued by the Financial Reporting Councll. We considered how the charitable company and subsidiary entity Complles wlth these requirements by discussions with management and those charged with governance. 16

AGE UK SUTTON AND ITS SUBSIDIARY UNDERTAKING INDEPENDENT AUDITOR'S REPORT TO THE TRUSTEES OF AGE UK SUThON FOR THE YEAR ENDED 31 MARCH 2022 We enquired of management and those charged with governance as to any know instances of non- compliance or suspected non-compliance with laws and regulations. Consideration was also made of the internal controls in place to mitigate the identified risks. We assessed the control environment. documenting the systems, controls and pr(￿esseS adopted. The audit approach incorporated a combination of controls where appropriate, analytical review and substantive procedures involving tests of transactions and balances. Any irregularities noted were discussed with management and additional corroborative evidence was obtained as required. We obtained an understanding and assessed the impact and effect of Covid-19 on the operatsons of the charitable Company and subsidiary and adapted our approach accoTdingly. We enquired and obtained evidence to support the going concern assumption and reviewed grants received. dovetailed with work undertaken on management override. To add￿$$ the risk of fraud through management override we.. performed ana5ytical procedures to identify any unusual or unexpected relationships- tested journal entries to identify any unusual transactions., tested a sample of grants to supporting documentation confirming income correctly accounted for,. assessed whether judgements and a55umplion5 made in determining the accounting estsmates were indicative of FK)tential bias-, and reviewed the disclosures within the financial stalements to ensure they meet the requirements of the a¢¢ounting standards and relevant legislation. To add￿$$ the risk of completeness of income we:_ performed analytical procedures to identify any unusual or unexpected relationships. along with compaTiSOll trj budget., tested a sample Df grants to supporting documentation confirming income correctly accounted for,. reviewed donations and gifts received around the year end. ensuring cut-off correctly applied- and agreed deferred income to supporting documentation. To address the risk of classification of income between restricted and unre$tri¢led we.. agreed a sample of income recorded in the nominal ledger to source documentation to ensure any restrictions were correctly identified," agreed a sample of expenses incurred lo ensure that they had been allocated to the correct fund., and obtain8d and reviewed fund analysis workings to ensure that the cakulalions were correct and agreed to the accounting records. There are inherenl limitations in our audit procedures described above. The more removed the laws and regulab.ons are from the financial stalemenls, the less likely it 15 thal we would become aware of non- compliance. Auditing standards also limit the audit procedures required to identity non-compliance with laws and regulations to enquiry of the directors and other management and the inspection of regulatory and legal cortespondence, if any. Material misstatements that arise due to fraud can be harder to detect that those that arise from error as they may invofve deliberale concealment of oollusion. 17

AGE UK SUThON AND ITS SUBSIDIARY UNDERTAKING INDEPENDENT AUDITOR'S REPORT TO THE TRUSTEES OF AGE UK SUTTON FOR THE YEAR ENDED 31 MARCH 2022 Uso of our report This rep￿ is made solely lo the charitable CoMpan￿S members, as a body, in ￿c0rdan￿ with Chapter 3 of Part 16 of the Companies Act 2006 and, in respect of the consolidated financial statements, to the charity's tru5tee5, as a body, in accordance with Chapter 3 of Part 8 of the Charities Act 2011. Our audit work has been undertaken so that we rnighl state to the charitable company's members and trustees those matters which we are required lo state to them in an auditorfs report and for no other purpose. To the fullest extent permitted by law, we do not ac￿pt or assume responsibility lo any paty other than the charitable company, the charitable company's members, as a body, and the charity's trustees, as a body, for our audit work, for this report, or for the opinion we have fomied. IS 2£) Danielle Griffin (Senior Statutory Auditor) for and on behalf of Moore (South) LLP, Statutory Auditor Priory House Sydenham Road Guildford GU13RX Moore (South) LLP is eligible to act as auditor in terms of Section 1212 of the Companies Act 20C6. 18

AGE UK su￿ON AND ITS SUBSIDIARY UNDERTAKING CONSOLIDATED STATEMENT OF FINANCIAL ACTIVITIES FOR THE YEAR ENDED 31 MARCH 2022 (Including Income and Expenditure Accounti Total funds Notes Unr¢striGted Restrictad funds funds 2022 2021 Income Donation and legacies Income from charitable activities Income from other trading activitias Investment income Other income- proceeds of sale of fixed assets 82,652 836,828 1,000 496,580 83,652 1,333.408 25.663 1.282.768 915 4.922 4,438 4.438 4.800 Total Incomo 923,918 497.580 1.421.498 1.319.068 Expondllurè Cost of raislng funds Chariiable activltles (Xher 71,090 834,010 25,944 71.09) 1.334.993 25.944 46.471 1.246.679 9.693 500.983 10 Total Expenditure 931,044 500,g83 1.432.027 1.302.843 Net unrealisedlrealised gains on investments 2,658 2,658 54,377 Net (Outgoing)IlnGoming Rgsources 11 (4,468) {3.403) {7.871) 70,602 Remeasurement gainllloss) on defined benefit Pension plan Transfers 12.216 12.216 {846) Not movament in funds 7.748 {3,403) 4,345 69,756 Raconclllatlon of funds Total fvnds brought forward 486,552 27.320 513,872 444,116 Total funds Garrigd forward 494,300 23.917 518,217 513,872 The slalement of financial activities includes all gains and losses recognised In the year. All incoming resources arKI resources expended derive from continuing aclivitles. As permilled by the Slalemenl of Recommended Practice {FRS102). the parenl undertaking's own statement of financial activities has not been included in these financial statetnents. The gross income of the parent undertaking for the financial period was £1.421,498 {2021-. £1,241,414) and the result for the period was a deficit of £5,261 (2021.. surplus of £70.408). The notes on pages 23 10 43 fomi part of these financial stalements.

AGE UK SUTTON AND ITS SUBSIDIARY UNDERTAKING REGISTERED NUMBER 04175500 BALANCE SHEET AS AT 31 MARCH 2022 Registered Company number- 04175500 GROUP 2022 GROUP 2021 CHARITY 2022 HARITY 2021 Notgs FIXED ASSETS T8ngibl8 ass8ts Investment in subsidiary Investments 14 15 16 8,755 5,575 8,755 5.575 331.128 325,gT7 331.128 325.977 339,883 331,552 339,883 331,553 CURRENT ASSETS Oeblors Cash 91 bank and in hand 17 467.648 188,514 257,415 175,225 467.648 188,514 268.015 173,731 656,162 432,640 656.162 441,746 CREDITORS". Amounts falling due wilhin one year 18 IZ08.6791 1219,348) (208.6791 1218,3451 NET CURRENT ASSETS 447.483 213,292 ¢147.483 223,400 CREDITORS: Amourrts falling due after one year 19 1262,7551 16,248) (262.75SI 16,248) Defined b•neflt pension liability 22 16,3941 (24,7241 16.3941 {24.724} NET ASSETS 518.217 513,872 518.217 523,982 FUNDS Unr8striGt8d Restricted 23]24 2￿24 494.300 23.917 486,552 27.320 494,300 23.917 496.662 27,320 TOTAL FUNDS 518.217 513,872 518.217 523.982 For the year ended 31 March 2022 the COTNpany wa5 entitled to exemption from audit under section 477 of the Companies Act 2006 relating to small companies bul as this ¢omp8ny is a charity. it is subject to audil under the charities Act 2011. Dir&ctors' raspon5ibilitseB: Th8 m8mbers have not required th6 companyto obtsin an auditofits acwunts forthe year in quesb.on in accordance wtth section 476., Th8 directors acknovdedge their res￿)n￿bIlItieS for complying the requirements of the Act with respect to acrA)unting recnrds and th8 prepara￿n of account& These financial slalements have been prepared in accordance with the Special provision relalng to companies 5ublecl lo the small cownpanies iegime. The financial Statements were approvod and authorised for issue by the Board on . Janet Samuel Chair The notes on pages 23 to 43 form part of these financial slaterllents. 20

AGE UK SUTTON AND ITS SUBSIDIARY UNDERTAKING STATEMENT OF CONSOLIDATED CASH FLOWS FOR THE YEAR ENDED 31 MARCH 2022 Notes 2022 2021 Cash flows frorn operating actlvltles Net cash (used) I provided by operating activities 27 18.792 (22,010) Ca¥h flov￿ from investing aGtivltles Interest received an(J dividends Purchase of property, plant and equiprnent Proceeds from sale of property, plant and equipment Proceeds froln sale of investments Purchase ol investments 4.438 4,922 (7.448) (5,4581 4,800 117,383 (130.8771 70.607 {72.6461 Net cash (used in) financlng adivities (5.0491 (9.230) ChaThJe in cash and cash equivalents In the reporting period 13,743 (31,240) Cash and cash equivalents al the beginning of reportlng period 181.766 213,006 Cash and cash oqulval8nts at the end of the reporting pariod 195.509 181,766 Cash al bank and in hand Investments 188.514 6.995 175,225 6.541 195,509 181,766 21

AGE UK Su￿oN AND ITS SUBSIDIARY UNDERTAKING STATEMENT OF CHARITY CASH FLOW FOR THE YEAR ENDED 31 MARCH 2022 Notos 2022 2021 Cash flows from operating actlvltles Net cash provided by operating activities 26 20,286 119,808) Cash flows from Investlng actlvltles Interest received and dividends Purchase of propety, plant and equipment Proceeds from sale of property, plant and equipment PrO￿edS from sale of investments Purchase of investments 4.438 4.922 17.4481 15,458} 4.800 117.383 1130.877} 70,607 172.646) Net cash (used in) I provided by financing activities (5,049} {9,230) Change in ￿$h and cash equivalents in the reporting period 1 S,237 (29.038) Cash and cash equivalents al the beginning of r8POrting period 180,272 209,310 Cash and cash equlvalents at the end of the reportlng period 195,509 180,272 Cash at bank and In hand Inv8stmeTrts 188,514 6.995 173,731 6.541 195,509 180,272 22

AGE UK SUThON AND ITS SUBSIDIARY UNDERTAKING NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2022 1 ACCOUNTING POLICIES Basis of Pre ardlion Age UK Sutton is a charitable company, limiled by guarantee and has no share ￿pItal. In the event of the charity beirkg wound up, the liability in respect of the guarantee is limited to £1 per member. The company is incorporated in England & Wales. The regislered address is Sullon Gale, 1 Carshalton Road, Sutton SM1 4LE. The nature of the charity's operations and principal actlvities are to promote the wellbeing of older people. The charity constilules a publ￿ benefit entity as defined by FRS 102. The finanual statements have been prepared In accordance with Accounting & Reporting by Charilies: Statement of Recommended Practice applicable lo charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland issued in October 2019. the Financial Reporting Standard applicable in the United Kingdom and Republic of Ireland {FRS 102), the Charities Acl 2011, and the Companies Act 2006 and UK Generally Accepted Accounting Pfaclice. The fsnancial statements have been prepared on the going concern basis, under the historical cost convention, modified to include certain item5 al fair value. The financial slalements are prepared in sterling which is the functiollal currency of the charity and have been rounded to the nearest pound. b. Goin Concern The financial statements have bèen prepared on a going concern basis as the tnjstees believe that no material u[￿ertaIntieS exsst. The trustees have considered Ihe level of funds held and expected income and expenditure for 12 months froTn authori5ing these financial statements. The budgeted income and expendilure is sufficient with the level of re5erve5 for the charity lo be able lo continue as a going concern. c. G Financial Statements Consolidated Financial Statements are prepared in respect of the company and its wholly owned subsidiary Age UK Sutton Trading Limited and results afe consolidaled on a line by line basis. A separate statement of Financial Aetivilies is not prepared as permitted by Section 408 the Companies Act 2006. d. Ir￿lMIn Resources Donations and other voluntary income are ￿COgniSed when receivable by the charity. Grants and contracts including those for purchase of fixed assets ar8 recognised in full in the year in which they are receivable. Legacies are accounted for al the earlier of.. the dale on which the charity is aware Ih2t probate has been granted., the estate has been finalised and notification has been made by executor{s} to the charity that a distribution will be made-, or when a dislribulion is made from the estate. Receipt of a legacy, in whole or part. is only considered probable when the amount can be wneasured r81iably and the charity has been notFFied of the executor's intention lo make a distribution. Where legacies have been notified to the charity, or the charity is aware of the granting of probate, and criteria for income recognition have not been met, then the legacy is treated as a contingent asset and disclosed rf materlal.

AGE UK SUTTON AND ITS SUBSIDIARY UNDERTAKING NOTES TOTHE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2022 ACCOUNTING POLICIES I contd... d. Incomift Resources Icontd... Investment income is accounted for in the pellod in which the charity is entitled lo re￿ipl. The income from user feas is recognised in the period lo which il rdales. Any income r¢eeived in advance is treated a5 deferred incoTre. Traéing income received for services provided is recognised in the year in which it is due. The value of services provided by volunteers is not incorporated in the financial statements. Details of the contribution of volunle&rs can be found in the Iruslees. annual report. e. Resources Ex ended Expenditure is recognised on an accrual basis as a liability is inGurred and includes irreGoverable VAT. Costs of raising fvnds comprise the costs associated with attrdGting volurrtary inGome and fundraising. Charitable expendilure comprises those ￿51$ incurred by Ihe Charity ir) the delivery of ils activities and services for older people. Other expenditure represents those costs not falling into any other heading_ Allocation of Su rt Costs Costs are allocated lo the particular ￿tiVity where the costs relate directly tt) that activity- However. the costs of overall direclton and administration on each aclivty, is ap￿tIoned on the basis of income received or staff time whichever gives a reasonable assessment. eferred Inc Where the donor imposes conditions and this requires a level of p8rfomiance before entittement can be obtained. the income is deferred until these conditions are fvlly mel or the fulfilmenl of these condition5 15 within th8 control of the charity and it is probable that they will be fulfilled. ralin Leases Rental payable under operating leases are charged lo the Slalemenl of Financial Activities on a straighl line basis over the lease term. Pension Costs ConlribLJtions to the group's defined contribution pension scheme are charged to the Statement of Financial Activities in the year in whth they become payable. The assets of the scheme are held separately from those of tha group in an independenuy administered fund. ContributiQn5 lo Th9 Pensions Trusvs Growth Plan, a mulli-employer scheme ar8 charg8d lo the Statement of Financial A¢tivitie$ in the year which they become payable and are accounted for in accordarKe with FRS 102. Taxation The ¢haritable company is exempt from Corporation Tax on its charitable aGtNities. k. Fixed Assets l expenditure under £500 is treated as an expense in the period. Expenditure on capital purchases is d8pr6ciated on a straight lille basis based on the experted useful life of the item. 24

AGE UK SUThON AND ITS SUBSIOIARY UNDERTAKING NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2022 ACCOUNTING POLICIES I conld... k. Fixed Assets leonld... Fixtures and fittings Computer equipment Vehides 25_00% straight line 33_33% straight line - 25.00% straight line Investment in Subsidia The investment in subsidiary is staled al cost. m. Invéstments Investment5 are stated al market value and all gains and losses are taken to the Statement of Financial Activities as they arise. Realised gains and losses on investments are calculated as the difference belween proceeds of sale and cosl of purchase. Unrealised gains and losses are calculated as the drfference between the market value and the year end and opening markel value {or purchase dale if later). Realised and unrealised gains are not separated in the Statement of Financial AGlivilies. Debtors Trade and other debtors are recognised at the 5elllemenl amount due. Prepayments are valued at the amount prepaid at the balance Sheet dale. o. Cash at Bank and In Hand Cash al bank and cash in hand includes cash and short term highly liquid investments with a short maturity of three months or less from the date of acquisition or opening of the deposit or similar amount. p. Credilots Trade and other cr8dilors are recognised when Ihe charity has present obligations resulting from past events and can be measured or estimated reliably. Creditors are re(￿gnised al th8ir settlement amounts. q. Financial Instruments The charity only has financial assets and financial liabilit18s of a kind that qualify as basic financial instruments. Basic financial instruments are initially recognised at transaction value and subsequently measured at their Settlement valu8. Unreslricled Funds Unreslricled funds are donations and other incoming resources receiwable atKI income g8nerated lo fulfil the objecls of the charity without further specified purpose and are available. as general funds, for us8 at Ihe discretion of th8 trusl8es. Desi naled Funds Designated funds are unreslricled funds assigned for a particular purpose by the boartj of Trustees. The aim and purpose of the designaled funds are set out in the notes lo the accounls. Restricted Funds Reslricl8d funds are funds which are to be used in accordance with speGific reslriclK)ns imposed by dOr￿r$. Expenditure that meets these criteria is charged lo the funds together wilh a fair allocation of management and support cosls. The aim and purpose of the restricted funds are sel out in the notes lo the accounts_ 25

AGE UK SUThON AND ITS SUBSIDIARY UNDERTAKING NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2022 ACCOUNTING POLICIES I conld... Jud ements and Estimates In the appli&ion of the company's accounting policies. the trustees are required lo make judgements, estimates and assumptions about the carrying amount of assets and liabilities that are not readily apparent from other sources. The estimates and associated assumptions are based on historical experience and other factors that are considered to be relevant. Actual results may differ from these estimates. The estimates and undertying assumptions a￿ revi8wed on an ongoing basis. Revisions to a￿OUntIng estimates are recognised in the period which the estimate is revised where the revision aff8cls only that period, or in the period of the revision and future periods where the revision affects b)th current and future periods. The trustees believe there are no su¢h signrfi¢ant items. DONATIONS AND LEGACIES Unrestricted Restricted Funds Funds Total 2022 Total 2021 Donations Legacies 5.087 77,565 1,000 6,087 77.565 19,163 6,500 82,652 1,000 83,652 25,663 In 2021 £2,150 of donalh)ns and legacies wer8 restricted. INCOME FROM CHARITABLE ACTIVITIES Unrestrlcted Rgstricted Funds Funds Totsl 2022 Total 2021 User Fees and Other Income Help Al Home income Consultancy fees User fees and charges Client shopping recharge income 280,536 280,538 28.300 5,456 60.669 185,312 13,200 11.287 77.374 28,300 5,456 60,669 285,992 88,969 374.961 277.173 Grar¢ls and Contracts {see Note 41 550.836 407,611 958.447 1,005.595 Totsl In¢omÈ from Charitable Activltias 836.828 496,580 1.333,408 1,282,768 In 2021 £538,749 of grants and contraGts were restrrcted and £77.374 of client shopping recharye income was restrtcted.

AGE UK SUThON AND ITS SUBSIDIARY UNDERTAKING NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2022 GRANTS AND CONTRACTS 2022 Total 2021 Total Unrestricted Restricted LB of Sutton' Advice Link Partnership Sutton commission LB of Sullon. Emergency Funding Covid 19 Sullon CCG' Home from Hospital commission Sutton CCG - Emergency Funding Covid 19 tton CCG- Social Prescribing MDT" Sutton CCG- Social Prescribing PCN" Age UK- Brand Partner payment Age UK- Better Later Lives- Grant Age UK- Trading Commission= Grant Age UK - Warm Homes Age UK - Covid Emergency Age UK- London SRF Cilizens Advice Sullon- AdviceLlnk Project Imagitte IndeperMJellce- Sutton Uplift comfflissio City Bridge ASDA Foundation- Welfare Grant Mercers CAF Resilience Fund Independent Age (Nordlc Walking) London Community Funders The National Lollery City of London- Wave 1 and 2 Goundworks Neighbourty Community Fund Mercers- Covid Emergency Skiplon Building Society Sutton Infrastructure NHS Sutton- Winter Pressures SW London & St Georges NHS Trust LB SutLon- Dementia Peer Support Guy's 8 St Thomas, NHS Foundation Trust NHS Sutton CGG Age UK- Emmanuel Hospital Foundation Garfield Weston Foundation National Lottery Community Fund - Walks for Wellbeing Sir Jules Thorn Charitable Trust Arnold Clarke Fund 40,000 40.OQN) 46,0 228,375 62,612 86,388 225,000 43,393 105.000 131,463 15,000 46,000 228,375 71,729 10,000 168,341 240.070 10,000 32,000 7,605 1,362 32.000 7,605 1.362 9.380 37,539 20,000 56,048 10.000 50,584 10,000 50.584 38,000 38,000 12,083 38.000 28,750 600 25.030 28.766 12,500 34.221 18,478 16.748 500 400 5.000 2,280 2.500 12.083 35.417 4,271 35,417 4.271 3,080 3,080 2.500 2,500 18,500 64,000 24,742 32,900 20,000 2,500 25.000 18,500 64,000 24,742 32,990 20,000 2,500 25.000 6.868 6,868 1,500 1,000 1,500 1.000 550,836 407.611 958.447 1.IY)5,595 ' LB of Sutton- London Borough of Sutton.. CCG- Clinical Commissioning Group. MDT- Mulli-Disciplinwy Team., PCN - Primary Care Neiwork.. All grants were expended for the wrpose for which they were intended. 27

AGE UK SUThON AND ITS SUBSIDIARY UNDERTAKING NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2022 GRANTS AND CONTRACTS I contd... Included in 2021 were restricted grants and contracts of £xxx. £86,000 of government grants were received12021 - £149,000). This was commission fundlng pald by London Borough of SLJtton for delivery of contract8d Information and Advice services. INCOME FROM OTHER TrADING ACTIVITIES Unrestricted Restricted Funds Funds Total 2022 Total 2021 Other 915 In 2021 no income from other trading activities was restricted. INVESTMENT INCOME Unre$tricted Restrlcted Total Total Funds Funds 2022 2021 Dividends Bank interest 4,429 4,429 4,912 10 4,438 4,438 4,922 In 2021 no investment income was reslri¢ted. RAISING FUNDS Unr8strlct8d Restricted Funds Fund8 Total 2022 Total 2021 Investment managers fees Wages and salarles Staff recruitment Fundraising General office expenses 1,937 58,755 1,937 58,755 2,545 34,809 2.524 7,816 2,524 7,816 2.094 7,023 71.090 71,090 46,471 In 2021 no expenses for raising fuThJs were restllcted. 28

AGE UK surroN AND ITS SUBSIDIARY UNDERTAKING NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2022 CHARITABLE EXPENDITURE Unrestricted Restricted Funds Funds Total 2022 Total 2021 Wage5 and salaTies Staff related costs Volunteer expenses Rent & rates Cleaning & utilities Legal & professional fees Communication & postage General office expenses Depreciation Client shopping Support costs (note 9) 566.660 58.407 1,733 31,391 67 402,465 33.127 71 969.125 91.534 1.804 31,391 67 902.373 52.655 487 36,018 2.065 9,000 23.761 34.246 17.682 25,771 4.267 17.682 26.854 4,261 60.669 131.600 1,083 60.669 3,568 77,374 108.700 128,032 834.010 500.983 1.334.993 1,246,679 In 2021 £591.125 of charitable expenditur8 was restr"tcted. SUPPORT COSTS Charltable Expendlture Total 2022 Wages and salaries Staff related costs Communications Rent & rates Cleaning & utilities Other Depreclatlon 88,779 10,646 8,606 13.558 13041 8.896 1.419 88,779 10,t346 8,606 13,5S8 13041 8.896 1.419 131.600 131.600 All support (x)sts are deemed lo relate wholly to charitable exp8nditure. 29

AGE UK SUThON AND ITS SUBSIDIARY UNDERTAKING NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2022 10 OTHER COSTS Unrestricted Funds Restricted Funds 2022 2021 Audit fee Accountancy Accovntancy under accrued last year Trustees expenses l AGM Tmstee recruitment l training Pension interest 11.700 1,033 2,g40 3,764 6,364 143 11,700 1,033 2,940 3,764 6,364 143 7,500 1,000 84 452 657 25,944 25,944 9,693 In 2021 no other costs were reslricled. These costs are deemed to ￿ the governance costs of the group. 11 NET INCOMING RESOURCES FOR THE YEAR Group and Charity 2022 2021 This Is Stated after charging.. Audit Other services Depreciation 8,820 3,000 4.268 7,500 1,084 2,401 12 TRUSTEES AND KEY MANAGEMENT PERSONNEL REMUNERATION AND EXPENSES Trustees did not receive remuneration in the year for their services. During the year 3 Trustees12021 21 were reimbursèd expenses of £178 {2021 £1141 in respect of travel and subsistence. Al the year end £Nil12021- £Nill was owed lo the trustees. The expenses claimed are in line with Memorandum & ArtiGles. Key management received total remuneral•)n of £200.631 {2021- £153,409). Truslee Indemnity Insurance is included within the charity's overall insurance. During the year the charity paid £4.81912021- £3,636) in respect of Insurance. 30

AGE UK su￿ON AND ITS SUBSIDIARY UNDERTAKING NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2022 13 STAFF COSTS AND NUMBERS Group and Charity 2022 2021 Aggregat& payroll costs were.. Wages and salaries Social securtty cosls Other pension costs 994,928 76.668 23,641 903,719 67.004 20,872 1,095.237 991,595 Parti¢ul?rs of employees: The average number of fvll-lime equivalent staff employed by the charity during the financkql year amounted to= 2022 2021 No. Administrative staff Management staff Other 32.0 29.3 34.8 2022 2021 Employees e8rnlng over £60,000 ￿r annum £60,000 - £69.999 14 FIXED ASSErs Group and ChaTIty Fixtur8s And Fittings Computer Equlpment Total At 1 April 2021 Additions 2,826 6.000 7.448 8,826 7,448 At 31 March 2022 2.826 13,448 16,274 Depreciation Al 1 April 2021 Charge for the year 1.548 707 1.703 3.561 3,251 4,268 Al 31 March 2022 2.255 5,264 7,519 Net book valuo Al 31 March 2022 571 8,184 8,755 Al 31 March 2021 1.278 4,297 5,575 31

AGE UK SUTTON AND ITS SUBSIDIARY UNDERTAKING NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2022 15 INVESTMENT IN SUBSIDIARY Charity Share in group Undertakings Cost Al 1 April 2021 Impairment in year Al 31 March 2022 The investment comprises a 1000/0 owned subsidiary undertaking. Age UK Sutton Trading Limited which 15 registered in Engla[￿, Compar)y No. 07533799. The principal activity of Age UK Sutton Trading is limited to provision of sales of products and a gardening seNi¢e to older people. The nel loss of Age UK Sullon Trading Limited for the year ended 31 March 2022 was £1,51312021- £6501. The company have applied to be struck off ané the investment has been impaired in the year. The aggregatè share capital and reserves at the year end amounted to £111,619) {2021- £110,10611. 16 INVESTMENTS Group and Charlty 2022 2021 Market value as at 1 April 2021 Additions Disposals Change in market value 319,436 72,646 (70,6071 2.658 251,565 130,877 {117,3831 54,377 324.133 319,436 Cash available to invest 6.995 6,541 Closing valuation 331,128 325,977 Market Valuo 2022 Markat Value 2021 Quoted investments Bonds Equities Global Investments Open Ended Collectives Property Other Cash 74,648 70,706 139.348 23.647 12,042 3,742 6,995 74,715 71,428 121,277 32.204 8.767 11,045 6.541 331,128 325,977 32

AGE UK SUTTON AND ITS SUBSIDIARY UNDERTAKING NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2022 16 INVESTMENTS I contd... The followlng Investments account for more than 5% of the listed inveslmenls-. 2022 2021 Findlay Park FDS Link Fund Sol Ltd Trolan Income 5.24Yo 5.01Y. 5.57Yo 17 DEBTORS Group 2022 Group 2021 Charity 2022 Charity 2021 Amounts falllng due within one year. Trade debtors Grants and directly charged services Prepayments Amounls due from Group undertakings 55,488 145,477 3,928 64.584 183.804 2.779 55.488 145.477 3.928 64,584 183.804 2.779 10,600 204.893 251,167 204.893 261,767 Afflounts falling du8 after more than one year. Grants and direGtly Gharged services 262,755 6,248 262.755 6.248 467.648 257.415 467,648 268.015 In January 2022 the tharity were noirfied ofa 3 year grant for a new project starting on 1 April 20Z2. The full amount of the grant has been included as debtors. split between due within one year and due after one year. Corresponding amounts hav8 be8n shown in deferred income in creditors. 18 CREDITORS: Amounts falling due within one yoar Group 2022 Group 2021 Chartty 2022 Charlty 2021 Trade creditors Deferred Income Other creditors Accruals 26.201 170.205 (7291 13,002 11.122 159.776 4.943 43.507 26.201 170.205 (729) 13.002 11.122 159.776 4.943 42.504 208,679 219.348 208.679 218.345

AGE UK SUThON AND ITS SUBSIDIARY UNDERTAKING NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2022 19 CREDITORS: Amounts falling due after one year Group 2022 Group 2021 Charity 2022 Charity 2021 DeferT8d incorne 262.755 6,248 262.755 6.248 20 DEFERRED INCOME The movement in deforred income is as follows.. Group 2022 Group 2021 Charity 2022 Charity 2021 Balance at 1 April 2021 Amounts deferred in the period Amount released to incoming resources 159,776 232,493 426,712 159.776 1153,528) {232,493} 159,776 426,712 1153,528) 232,493 159,776 {232,4931 Balance at 31 March 2022 432,960 159,776 432,960 159,776 21 PENSION AND OTHER POST-REfiREMENT BENEFIT COMMITMENTS Group and Charity 2022 2021 Defirned Contribution Contributions payable by the charity in the period 23,641 20,872 Multi-Employer Pension Plan Contributions payable by the ¢harity in the period for defined berbefit p8nsioll defi¢it 6,257 6,074 29,899 26,946 Contributions of £6.394 (2021- £4,840) were payable lo pension sthemes at the balance sheet date.

AGE UK SUTTON AND ITS SUBSIDIARY UNDERTAKING NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2022 22 PENSION SCHEME AND OTHER POST- RETIREMENT BENEFITS The company participates in the scheme. a multl-employer scheme which provides benefits lo some 638 non- associated participating employers. The scheme is a defined benefit scheme in Ihe UK. It is not possible for the company lo obtsin sufficienl information lo enable il lo account for the scheme as a defined benefit scheme. Therefore il accounts for the scheffle as a defined contribution scheme. The scheme is subject lo the funding legislation outlined in Ihe Pensions Act 2004 which came into force on 30 December 2005. This, together with documents issued by the Pensions Regulator and Technical Actuarial Standards issued by the Financial Reporting CounGil. set out the framework for funding defined benefit occupational pension schames in the UK. The scheme is classified as a 'last-man standing arrangement,. Therefore the company is potentially liable for other participating employers. obligations if those employer5 are unable to meet Iheir share of the scheme deficit following withdrawal from the scheme. Participating employers are legally required to meet their share of the scheme defKil on an annuity purchase basis on wrthdrawal from the scheme. A full aciuarial valuation for the scheme wa5 carried out al 30 September 2020. This valuation showed assets of £81)0.3m, liabilities of £831.9m and a deficit of £31.6m. To eliminate this funding shortfall, the Tnjslee has asked the participating employers to pay additional contributions lo the scheme as follows- Deficrt contributions From 1 April 2022 to 31 Jartuary 2025.. £3,312,000 per annum {payable monthly) Unless a concession has been agreed with the Trustee the term lo 31 January 2025 applies. Note that the scheme's previous valuation was carried out ￿th an effective date of 30 September 2017. Th valuatKJn showed assets of £794.9m, liabilities of £926.4m and a d8ficil of £131.5m. To eliminate this funding shortfall, Ihe Trustee has asked Ihe participating ernployers lo pay additional contributions to the scheme as follows.. Dèficit ¢ontributions From 1 April 2019 to 30 September 2025.. £11.243.000 per annum (payable monlhty and it￿￿aS1n9 by 3°/0 each on 1 st April) The recovery plan contributions are allocated io eaGh participating employer in line wilh their estimated share of the Series 1 and Series 2 schewne liabilities. Where the scheme is in defiGit and where the compar)y has agreed to a deficil fundlng arran9ement the company recognises a liability for this obligation. The amount recognised is the nel present value of the deficlt reduction contributions payable Under the agreement that relates lo the deficit. The present value is c81culated using Ihe discount rate detailed in these disclosures. The unwinding of th8 discount rate Is recognised as a rinance cost. PRESENT VALUES OF PROVISION 31 March 2022 (£s) 31 March 2021 l£sl 24.724 31 March 2020 l£sl Present value of provision e,394 29.295

AGE UK SUTTON AND ITS SUBSIDIARY UNDERTAKING NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2022 22 PENSION SCHEME AND OTHER POST. REfiREMENT BENEFITS I conté... RECONCILIATION OF OPENING AND CLOSING PROVISIONS Period Ending 31 March 2022 l£s) Pgriod Ending 31 March 2021 l£s} Provision at start of period 24,724 29.295 Unwinding of the discount factor {inlerest expense) 143 657 Defi¢it ¢onlribution paid 16,257) (6.0741 Remeasurements _ impact of any change ill assumptions 11471 Remeasurements - arnerKlmenl$ to the contribution schedule 112,0691 Provision at end of period 6,394 24,724 INCOME AND EXPENDITURE IMPACT Period Ending 31 March 2022 {£sl Period Ending 31 March 2021 l£sl Interest experKse 143 657 Remeasurements- impact of any change in assumptions 11471 Remeasurements- atnendments lo the contribution schedule (12,0691 Costs recognised in income and expenditure account ASSUMPTIONS 31 March 2022 Yo per annum 31 March 2021 Okn por allnum 31 March 2020 /0 per annum Rate of discount 2.3S 2.53 The discount rates shown above are the equivalent single dis¢ounl rates which, when used lo discount the future recovery plan Contributions due, wwld gNe the same results as using a full AA corporate bond yield ¢urve to discount the same recovery plan contributions.

AGE UK SUThON AND ITS SUBSIDIARY UNDERTAKING NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2022 22 PENSION SCHEME AND OTHER POST- RETIREMENT BENEFITS Iconld... The followTng schedule details the deficit contributions agreed b@￿een the company and the scheme al each year end period.. DEFICIT CONTRIBUTIONS SCHEDULE Year ending 31 March 2022 {£s) 31 March 2021 l£sl 31 March 2020 (£s) Year 1 2.330 2.330 1.941 6.257 6,444 6,638 5,697 6,074 6,257 6,444 6.638 5,697 Year 2 Year 3 Year 4 Year 5 Year 6 Year 7 Year 8 Year 9 Year10 Year11 Year 12 Year13 Year 14 Year15 Year 16 Year17 Year 18 Year 19 Year 20 The company must recognise a liability meaSU￿d as the present value of the contributions payable that arise from the deficit recovery agreement and the resulting expense in the income and expenditure account i.e. the unwlndlng of the discounl rate as a finance cost in the period in which it arises. It is these contributions that have been used to dertve the companys balance sheet liability. 37

AGE UK surroN AND ITS SUBSIDIARY UNDERTAKING NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2022 23 ANALYSIS OF GROUP NET ASSETS BETWEEN FUNDS Unrestrictsd Funds R&strictsd Funds Total Funds Fixed assets Current assets Long temi assets Current liabilities Long term liabilities Pension Liability 339,883 226,090 339,883 393.407 262,755 1208,679) (262,755) 16,394) 16T,317 262,755 {143,400) 1262,7551 165,279) 16,394) Nel assets at 31 March 2022 494.300 23,917 518,217 Analysis of group net assets between funds for the year ended 31 March 2021 Unrestricted Funds Restrlcted Funds Totsl Funds Fixed assets Current assets Long tarm asset5 Current liabilities Long term liabilities Pension Liability 331,552 253,CN)8 331,553 426,392 6,248 {219,348) {6,248) (24,728) 173,384 6,248 1146,0651 16.248) {73,2831 (24,724) Net asset5 al 31 March 2021 486.552 27,320 513.874

AGE UK Su￿oN AND ITS SUBSIDIARY UNDERTAKING NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2022 24 MOVEMENT IN FUNDS Group and Charity At 1 Aprll 2021 Incoming Resources Outgolng Resour¢•$ 31 March 2022 Transfer5 Unrestrlcted Funds Pension Liability 90.OOD 90,000 Tot31 unreslricled fu￿8 exd. Pension 396.552 938,792 {931.044) 404.300 Totsl unrestricted funds 486.552 938,792 (931,0441 494.300 Movement in unrestri¢ted funds for Group and Charity the year ended 31 March 2021 Al 1 April Incomlng 2020 Resou￿￿$ Outgoing Rgsourc*5 31 March 2021 Transfers Unrestricted Funds Pension Liability 90.000 90.000 Total unrestricted funds excl. Pension 354.116 755.172 712.085 1651) 396.552 Total unrestricted funds 444.116 755.172 712.085 1651 } 486.552 Purpose of designated funds Pension Liability- to meet the potèntial cost associated should the group need to buy-out th8 cost associated with the defined benefit gcheme. 39

AGE UK surroN AND ITS SU8SIDIARY UNDERTAKING NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2022 24 MOVEMENT IN FUNDS I conld... Group and Charlty At 1 April In¢oming Outgolng 31 March 2021 Resour¢ès Resources 2022 Restrfcted Funds A￿lee Link City Bridge Sullon ICBF Better Lives ASDA Foundation Mercers Company Warm Homes Covid Emergency Funds Skipton Building Society The National Lollery Independenl Age Age UK London Client Shopping Social Prescribing Garfield Weston Age Friendly Walks for W&llbeing Age UK London Lollery & TAM Emmanuel Hospital Nordic Walking Sutton 50,584 12,083 2,500 32,000 500 35,417 1,362 46,000 150.5841 112,0831 (2,5001 132,0001 15001 (17.9901 {1,3621 (46,0001 17,427 1.332 1,332 3,080 (3,0801 (12.5001 (18,3301 160.6691 {168,3411 (25,000) (28,3001 (7,3681 17,6051 {2,5001 (4,2711 12,500 13.488 10,000 $0,669 168,341 25,000 28,300 7,368 7,605 2,500 4.271 5.158 Total restricted fijnds 27,320 497,580 1500,9831 23.917 Total funds 513.872 1,445,072 11,432,027} 526,917 The purpose of the restricted funds is sel out below-. Covid Emergency Funds- incluées funds from various gource8 tr) enable contlnuatlon of provlslon of services 10 5UPPOrt clients through the Crisis. Skipton Building Society- lo purchase tablets for dients to Use lo provide virtLJal book Glub. Tre National Lottery- lo support befriending volunteers. CAF Resilience Fund - lo support increase in demand for Community Supp(Kt service. Independent Age- to support Age UK core resilience during Covid crisis. Age UK London- to support a due diligence project. Advi¢& on Ihe road- City Bridge - Mobile informallon and aévlce for older people across Sutton, th a focus on reaching the most vulnerable and isolated members of the community. Better Lives is a programme to tackle loneliness. induding assessment, methodology. goal satting, signposling and outcome measuring. Social Prescribing is a contract wilh NHS England lo provide Social Preseribing services to the local Primary Care network. The restricted element of the conlract relates to specified Llnk Worker posts diwlly reimbursed. Advice Link- grant lo provid8 advic8 line for th8 older people. Sutton Comwnunity Fund- inlra-structure grant. Asda Foundation - for Silver Sunday. Mercers Company- for development of Community Connectors service lo beller meet needs of local community in Sutton. Wam) Homes - lo continue to deliver advice around warm ￿MeS programme. Garfteld Weston - for provisSon of care services. 40

AGE UK SUTTON AND ITS SUBSIDIARY UNDERTAKING NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2022 24 MOVEMENT IN FUNDS Iconld... Age Friendly- for engagemanl programme. Walks for VVellbeing- Age UK London Lottery & TAM - grant for contribulion lo services. Emmanuel Hospital - Nordic Walking Sutton - provision of exercise classes. Client Shopping- repayment of tnonies from clients for shopping purchased for them. Movfrment in rastrlcted funds for Group and Charity the year ond8d 31 March 2021 At 1 April 2020 Incomlng Resourcgs Outgoing Resources 31 MarGh 2021 Restrlcted Funds Transfers ALPS Advice Link City Bridge Sutton ICBF Belter Lives Sutton Community Fund ASDA Foundation Mercers Warm Homes Covid Emergency Funds Skiplon Building Soctety London Community Funders Wave 3 The National Lollery CAF Resilience Fund Independent Age Age UK London Client Shopping Social Prescribing 56,048 28,750 2,500 158,048) {28,750) (2,500) 900 25.030 9.380 191,817 2.280 1900) 125.681) {9,380) (191.817) 19481 651 1,332 34,221 18,478 28,766 12.500 20,000 77.374 110.229 {34,221) 118,4781 128,7661 12.51]0 13,488 16,512) 177,374) (110.229) Totsl reslricted funds 618.273 (591.6041 651 27.320 Total funds 444,115 1,319,068 {1.302.843} 513.872 25 FINANCIAL OBLIGATIONS Operating lease payments represent rentals payable by the Group and Charity. Al the reporting end dale the company had outstanding commitments for future minimum lease payments undor non-cancellable operating leases. which fall due 29 follows.. - Group and Charlty Land and Buildings 2022 2021 Less than one year Be￿een hvo and five years 8.750 35.000 8.750 41

AGE UK SUTTON AND ITS SUBSIDIARY UNDERTAKING NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2022 26 CONTROL There are no controlling parties. 27 RECONCILIATION OF CONSOLIDATED NET INCOME I (EXPENDITURE) TO NET CASH FLOW FROM OPERATING ACTIVITIES 2022 2021 Not Income for the reportlng perlod Adjustments for.. Depreciation charges IGainslAosses on investments Gain on sale of fixed assets Dividends and interest from investments and bank {Increaselldecrea5e in debtors Increaselldecrease} in creditors Movement in provisions 4,345 89,756 4,268 12,6581 2,401 154,377) (4.800) (4,922) 10,056 {35,553) (4,571) 14,4381 1210,2331 245,838 118,3301 Net cash provlded by operatlng actlvitles 18.792 {22,010) 28 RECONCILIATION OF CHARITY NET INCOME I (EXPENDITURE) TO NET CASH FLOW FROM OPERATING ACTIVITIES 2022 2021 Net income for the reporting period Adjustments for.. Depreciation charges Imp2irment of investments Profit on disposal of fixed assets (Gainsylosses on investmenls DNidends and interesl frorn investment5 and bank (Increaseydecrease in debtors lnc￿aSe1{deCreasel in creditors Movement in provisions 15,7651 70.406 4,268 2,401 (4.8001 (54.3771 (4,9221 11,410 (35,3551 14,5711 12,658) 14,438) {199,633} 246,841 {18,33Q) Net eash provided by operating activltles 20.286 (19,8081 42

AGE UK SUTTON AND ITS SUBSIDIARY UNDERTAKING NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2022 29 FINANCIAL INSTRUMENTS The carrying amounts of the charity's financial instruments are as follows.. Group 2022 Group 2021 harity 2022 Charlty 2021 Financial assets Debt instruments measure(l al amortised costs Equity inslrumellts measured al ost le55 impairment 250,997 246.350 250,997 246.350 324,133 319.436 324,133 319.436 Financial Liabilities Financial liabililies measured at amortised ￿st 38.474 59.572 38,474 58.569 43

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