Company Registration No. 04175500 (England and Wales)
Charity Registration No. 1085875
AGE UK SUTTON
AND ITS SUBSIDIARY UNDERTAKING
A COMPANY LIMITED BY GUARANTEE
AUDITED CONSOLIDATED REPORT
AND FINANCIAL STATEMENTS
FOR THE YEAR ENDED31 MARCH 2021

CONTENTS
Page
1 to11
Report of the Board of Trustees
13to17
Independenl Auditof s Report
18
Consolidated Statement of Financial Activities
19
Balance Sheet
20
statement of ConSol￿al8d Cash Flows
21
statement of Charity Cash Flow
22to42
Notes to the Financial Statements

AGE UK SUThON
AND ITS SUBSIDIARY UNDERTAKING
REPORT OF THE BOARD OF TRUSTEES
FOR THE YEAR ENDED 31 MARCH 2021
The Directors present their retMIrt together with the financial statements for the year ended 31 March 2021.
The financial statements have been prepared in acCOrdar￿ with Accounting and Reporting by Charities-.
Statement of Recomtnended Practice applicable to charities preparing their accounts in accordance with Ihe
Financial Reporting Standard applicable in the UK and Republic of Ireland IFRS 102) leffectNe 1 January
2015- Charities SORP 2015 {FRS10211 and the Companies Act 2006.
RefeTenGg and Admlnlstyatlon Details of the Charity. its TrustO8s and Advisors
President:
Marilyn Gordon-Jones
Trustgas:
The Trustees, who are also dirertors of the Company and who hav8 held office during part or all of
the year 2020-2021 andlor up ta the dale this report is signed are..
Catherine James {Chair- resigned 30 Nov8mb8r 2020)
Janel Samuel {Elecled Chair 30 Novemb8r 20201
Kumar Ghosh (Treasurer)
Tim Howe (Vice Chair)
Chrisha Alagaralnam {Co-OPted 27 May 2020. appointed 30 November 2020)
Vaskor Basak
Gillian Perkins
Norman ScaAell (Co-opted 18 February 2020. appointed 30 November 2020)
Chiof Exe¢utlve and Company S￿retary..
Ni¢ola Upton
Charity No:
Company 140:
Registerod Offlce:
1085875
04175500
Sutton Gate, 1 Carshalton Road, Sutton. Surrey SM1 4LE
Audltor:
Moore (South} LLP. Priory House, Pilgrims Court. Sydenham Road,
Guildford. Surrey, GU13RX
Bankers:
Matro Bank. 8347 High Street. Sutton, SM1 1JF
Lloyds Bank. Blackhealh Branch. Blackhealh, London SE3 9LH (from 1
May 2019)
Investment Managers= Brewin Dolphin. 12 Smithfield Street, London. EC1A 9BD

AGE UK surroN
AND ITS SUBSIDIARY UNDERTAKING
REPORT OF THE BOARD OF TRUSTEES
FOR THE YEAR ENDED 31 MARCH 2021
Iconld_.
Structurg Govornance and Managem8nt
Age UK Sutton {AUKS) is a I￿al charity supporting older people in the London Borough of Sutton. As
a local 'Brand Partnerf of the nationa5 Age UK charity, AUKS operates independently, raising its own
nds and delivering services to meet local needs. pursuing ils mission lo make SLJtton a more Age
Friendly Place.
As a 'Brand Partnerf of Age UK, Age UK Sutton receives a small level of financial and adrninistrative
support from the national charity, and is required lo meet certain condilions, particularly regafding
branding, website slruclure, and the delivery of an information and advice service. Other decisions
on delivery and development are made locally. according lo Age UK Sutton's own Mernorandum and
Artscles of AssoGialion and strategic priorities.
The Trustees confirm that they have referred lo the guidan¢e contained in the Charity Commission's
general guidance on PLtblic benefilwhen reviewing the charty's aims and objectives, in planning future
activities and setting strategic priorities for the future.
Governing document..
Age UK Sutton's governir¢g do(xment is the Memorandum ar)d Artides of Assoctation. which was last
reviewed and approved by the Charity Commission in 2013.
Age UK Sutton is a registered charity limited by guarantee, and has one subsidiary:
Age UK Sutton Trading Ltd, which is currently domianl as no non￿haritab1e purpose trading
activities are in progress.
Structure and decision making
The Board of Trustee5 meets at least four limes a year and is responsible for governing the affairs Df
AUKS.
During the Covid 19 pandemic in 2020 and 2021, the Board met more frequently. initially with weekly
calls and monthly full Board meetings, and then monthly information meeting5, in order lo keep
Tnjstees informed in the rapidly changing situation. and lo enable closer than usual collaboration
between the senior team and the Board to support the strategic response to the unfolding challenges
of the pandemic. The CEO and Chair also maintsined regular contact, up to three times a week, in
order to discuss Strategy and communication, and to ensure that the Board was fully advised of seNice
changes, impact on staff, volunteers and clb&nts, and em8rging Ghallenges and opportunities for
impact.
The Board agrees the broad strategy and direction lo ensure the organisalion ￿lf11S its obieclives. It
takes overall responsibility for ensuring that the financial, legal, and ¢ontractual obl•Jations of the
charity are met and that there are satisfactory systems and controls in place to ensLJre quality and
continuous improvement.
The Board receives regular qualty, Performance, and finance reports.
Three committees have delegated respor7sibility for scrutiny and oversight of key strategic areas, and
report into the Board via committee Chair briefings at Board meetings and exception Teporting.
The Finance, Risk and Audit Committee reports on all areas of risk, both financial and non-financial,
which could threaten the viability, reputation, or operational efficiency of AUKS. A Fundralsing
Committee steers fundraising strategy and performance, and a Quality Committee oversees quality
of Servi￿ delivery, employee experien￿ and volunteering. All of the commillees meet four times a
year. From time to lime. trust8es also participate in working groups for specrfic proje¢ls.

AGE UK SUTTON
AND ITS SUBSIDIARY UNDERTAKING
REPORT OF THE BOARD OF TRUSTEES
FOR THE YEAR ENDED 31 MARCH 2021
Icontd_..
Structuro Governan¢t and Managèment Icontd...
Truslees {Direclors) are eleGled at the Annual General MeetSng to saNe a term of Ihree years and can
be re-elected. save for the Chair who may serve a maximum ofslx conseevtive years. The Board can
Co-opt people during the year to ensure the Board has a broad range of skills and experience and in
order to facililate trustee succession. All members give their lime voluntarily and receive no benefits
from the charity. Any expenses reclaimed from the charity are Set out in note 12 to th8 accounts.
Age UK Sutton's Board of Trustees and the Senior Leadership Team work closely together to deliver
the strategic aims of the charity. A S¢#eme of Delegation sets out roles and responsibilities for
decision making.
Day to day decision making is delegated to the Chief Executive, who delegates specrfic responsibilities
lo the Senior Leadership Team. and other managers as appropriate.
Pay and remuneration are reviewed annually by the Pay Committee which meets in Juty and whose
membership includes the Chair. Wice Chair. Treasurer and CEO. The Pay Committee considers
proposals for pay review and makes a recomtnendalion lo the Board, who then reviews and approve
recommendations. The CEO'S pay and rernuneration is determined by a closed session of the Pay
Committee and approved al a closed Board session. There is a pay policy setting out how pay is
reviewed and benchmarking activity. Individual pay rnay be reviewed outside of the annual cycle by
exception. example if Ihero is a significant change in role or responsibilities.
Trustee candidate5 are selected via a rigorous process involving advertising or a recrultmenl
specialist. interview and references, and ar8 elected by the membership. Following appointment.
Truslees undergo an induction programme and all Trustees attend training. briefings, and meetings
10 8UPPOrt their development and that of the charty-
Relallonship with other parties-
Age UK Sutlon's adive subsidiary (Age UK Sutton Trading Ltd) exists to receive earned income with
any nel profit being grfted by way of donation to Age UK Sutton for the furtherance of its charitable
objectives. The Tradlng Company doe5 not currenuy undertake any regular income generating
activity.
Objectives and Activities for Publlc Bangfit
The obj￿ for which the Charity (Ihe'objects") is established and lo whiGh it is specifically reslricled
are lo promote the following purpose5 for the benefit of the public andlor dder people in an(1 around
the London Borough of Sutton {"the area of benefiv)..
preventing or relieving the poverty of older pecyle:
advancing education.
prevents'ng or relieving sickness. disease or suffering in dd8r people (whether emotional. mental
or physi¢all',
promolin9 equality and diversity,.
promoting the human rights of older people in accordance with the Universal Declaration of
Human Rights..
assisting older people in need by reason of ill-health. disability. financial hardship, soaal
exclusion OT Other disadvantage.. and
such other charitable purposes for the ben8fil of oléer people as the Trustees may from lime to
lime decide
the outcome of this being the PTomotk)n of the well-being of older people.

AGE UK surroN
AND ITS SUBSIDIARY UNDERTAKING
REPORT OF THE BOARD OF TRUSTEES
FOR THE YEAR ENDED 31 MARCH 2021
Iconld...
ObJective5 and Activitigs for Public Benefit Jconld..-
In 2020-2021, Age UK Sutton delivered a wide range of services, with the primary offer including-
Independent information and advice on a drop in, outreach and appointment basis which offers
support on a wide range of topics including wellbeing, rights. financial mallers, housing, and
products and services.,
Support with benefit appeals and consumer dlspules,.
'Help al Home. including day to day support, cleaning and shopping, companionship, light meal
preparation, medication prompting, and a 'sitting' service.,
Delivéry of commissioned services to provide support to the public including largeled infomiation
and advice and expert support for those leaving hospital or experiencing ill health lincluding
mental ill health), with the aim of improving health outcomes and reducing readmi5sionlfurther
health issues,.
Two commissioned Social Prescribing services, the first operating as part of a multidisciplinary
tearn 10 5UPPOrt adults with complex social needs to Set goals and manage their own outcomes.,
the second commissioned to lake direct referrals from General Practice lo support patients with
social needs lo find lasting 501ulions to complex challenges and be connecl8d lo local services
and groups to support this Ilhese two services merged on 1 April 20211,.
Social aclivilies, befriending. exercise, and educational events, collectively described as the
'Community Connectors, programme",
Activity that promote5 civic engagement and influences decision makers, including enabling older
people to participate in consultation, delivering engagement events, participating in national
campaigns, and running Sutton's 'Age Friendly, engagement programme in partnership with
Sutton Council.
During the 2020-2021 year, Age UK Sullon also developed and delivered a range of new services,
any in response lo the Covid-19 pandemic. COVID-19 has had a profound impact on Older people
and the work of charities across the UK and globally. Age UK SLJttoll responded quickly by adapting
services and developing new activity lo meet new, escalating, and emerging need. During the 2020-
2021 year the pandemic conlinLJed to have a major impact on older people and the whole of society,
with the specrfic ¢hallenges affecting people evolving and changing over lime. In response, Age UK
Sullon conlinualty pivoted existing services and developed new offer5 lo respond quIc￿Y and
effectively.
The impact of the panderNic continues to be felt, and the charity is committ8d to continuing to leam
and develop services in response, and to use learning from the 2020-2021 year lo inform longer tem)
plans and developments. The support of partner5, funders, and commissioners has been criti￿1 i
these developments, and Age UK SLsllon greatly appreciates their support and flexibility.
Many actwities of Age UK Sutton could not be dellvered without the support of volunteers. During
2020-2021 some volunteers suspended their activity, and others came on Ix)ard. Volunleers who
joined the charity often initially ware able lo commit more hours than usual due lo being furlough
from paid work, or as a result of other ￿tivItieS b@ing suspended.
A total of 143 volunteers supported Age UK Sutton'5 work during the year.
No cost has been apportioned in respect of the time given by our volunteers in accordance with the
SORP.

AGE UK SUThON
AND ITS SUBSIDIARY UNDERTAKING
REPORT OF THE BOARD OF TRUSTEES
FOR THE YEAR ENDED 31 MARCH 2021
Icontd...
Objectives and Activltles for Public Benefit Iconld..
Age UK Sutton's Key Performance Indicalors for the year 2020-2021..
In March 2021. the Covid-19 pandemic was in ils early stages, and the business plan p￿Pared in
February 2020 for the 2020-2021 year was agreed. Financial KPIS were set as part of txjdgel setting.
Due lo th8 rapid impact of the pande￿￿ in subsequenl months. final dellvery KPIS for the year were
not set. as il was recognised that need was continuously changing. As noted above. Ihe rapidly
changing environment and needs led Age UK Sutton lo adopt a pivot plan. Intentionally responding
as the situation changed. Focus on strateglG priorities was maintained throughout the year. and the
Board agreed that rapid development and response was the besl use of charity resources. These
developments were governed through weekly updates to the Board by the CEO. regular lup lo twice
wee￿y? contact between the CEO and Chair, and. until November 2020, monthly Board meetings.
The table13.3A) below r8presenls the priorities identified in the business plan, and also sets wt other
key figures which illustrate Age UK Sullon's impact during this highly unusual year. Table 3.3IB} sets
out financial performan* ¢omparing budget KPIS lo actual at year end.
Performance
Indlcators
%of
population
aged 75+
reached
201
2020
2020.
2021
13.08%
114611
Comment
Total population over 75 (Sutton Dalacard):
11,168.
N8 the 2020-2021 figure ins a minimutn. as from
April -July 2020, omergency measures in place
meant that age data was not captured from all
dients
In addition to the 3,461 unique individuals
recorded, Age UK Sutton also provided large
volumes of telephone support lo anonyrnous
callerg from May-september 2020. which were not
formally recorded due to lime and datsbase access
COll5traints. Based on call records, we estimate
this additional number of dienls provided one-off
advice and support to be in excess of 1.000 unique
individuals
{15121
Total number
of unique
individuals
provided with
support
2914
3461 +
1000:
4461
Total number
of volunleefs
de
lo
ed
Financial
gains
outcomes
sewred for
older ￿Ople
102
143
£1.375
£489.302
Financial gains for 2020-2021 are significantly
lower than the previous year. as many older people
chose not to pursue benefft claims during crisis,
and outcomes for those who did were often
delayed.
In early 2021-2022. Age UK Sutton began
proactively offering financial wellbeing checks lo
in lo address this backl

AGE UK surroN
ANO ITS SUBSIDIARY UNDERTAKING
REPORT OF THE BOARD OF TRUSTEES
FOR THE YEAR ENDED 31 MARCH 2021
Iconld...
Objectives and Actlvities for Public Benefit Iconld...
Financlal
Perfomiance
indicators
Financial
Surplusl{Defi
cil
Enterprise
Revenue
Enterprise
Contribution
KPI
{budget)
2020-
2021
result
£83,622
Commont
£24,200
See note below
£365,600
£185,000
Enterprise revenue and contribution were
significantly affe¢led by Covid reslriclions in the
first Iwo quarters gf the year. Recovery has been
steady. and workers were redeployed lo
emer
en
funded activi
New grant income signrfrcanlly exceeded target
for 2020-2021. This result is due lo a combination
success with regular grant programmes, but also,
significant suc(xss with emergency Covid funding
lo enable new aTrd expanded servI￿S during the
Crisis
£163,000
£78,100
New Grant
Income
Igrossl
£150,000 £313,000
Minimum
monthly cash
balance
General and
designated
reserves
minimutn
£75,000
£191,800
£300,000
£414,200
Al the lime of p￿paratiOn of these accounts, the
Age UK Sutton reseNes wlicy has been
updated, lo refiecl the increasing annual income
of the charity, setting reservfys levels as a
ro
ortion of income, rather than a fixed fi
ure
Perfomance against budget was good, and under the circumslanees this was an exceptional
achievement, with the year ending in a surplus after accounting for an unrealised gain on investments
of £69,75612019-2020 £83,623). Income slreams varied in their success, with Enterprise significantly
below budget due to a required shut down in summer 2020. However, this was mitigated by grant
income that signrficantly exceeded budget. Some of this grant income enabled enterprise workers to
be redeployed into alternalNe paid roles, maintaining )Nork availability and provision of alternativa
services, as part of the Covid crisis response.
AGhievemont and Performance
Over the course of the year 2020-2021, Age UK Sutton directly delivered a servioe lo 4.461 people
{2019-2020'. 2,9141. 1,4e1 of these people were over 75 year5 old12019-2020'. 1.5121- Tre number
of people receiving a service 5igntFicantly increased in 2020-2021, in part as a result of new
commissions and contracts (Social Prescribing MDT and PCT Servi￿5, new grants) but mostly due
to rapidly escalated need for support due lo the impacts of the Covid pandemic. This demand has
bean sustained through the year, and into the 2021-2022 year. both because needs have remained
high lallhough the nature of need has changed), and also because of the increased awareness of
Age UK Sutton's services resulting from the charity's delivery and impact durir)g a lime of crrisis.
The charity supported older people in Sutton to secure £489,302 in 2020- 2021 {2019-2020.. £1.375ml
in new Income and savings, through supporti'ng people to claim the benefits lo which they were
entitled, ané cost savings, for example, through ¢hanging utilities 5uppli8rs. This is substantially lower
than the previous year, as a result of de¢reased demand for this support. When asked. older people
informed us that although importanl, reducing energy bills, claiming benefits, and rnaking other
saving5 was not a priority at a time where health. wellbeing, isolation. and basic practical needs like
acce55 to food and medicaliov were at risk. Age UK Sutton is proactively contacting older people who
may have delayed financial gains support, in order to addr8SS the 'backlog' of rEed for older people
across Sutton.

AGE UK SUThON
AND ITS SUBSIDIARY UNDERTAKING
REPORT OF THE BOARD OF TRUSTEES
FOR THE YEAR ENDED 31 MARCH 2021
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Achievement and Performance Icontd...
New ￿1Vity in 2020-2021. largely In response to the parKlemic included:
Co-leading the Borough's community Covid response in partnership with Volunteer Centre Sutton and
Community Action Sutton. and in collaboration with other local chartties and partners,.
Expansion of befriending services {redeveloped into Ihe'community Conwlions, seNice) to support
over 600 individuals with friendship and support calls. and to assist lonely and isolated older people
lo reeonne¢l with their community..
Development of a new 'doorstep welfare ¢heck' programme where vulnerable older people received
shopping andlor prescription delNeries from a trained member of staff who a150 cofmjucted a brief
wellbeing check.,
A three vnonth pilol 'Health and Wellbeing for Older People. serviee developed in partnership with
Sullon Health and Care. redeploying one Social prescribing Link Worker lo provide intensive support
Between April and July 2020. to 35 vulnerable p80ple being cared for in the ¢ommunty as a result of
the Covid-18 pandewnic..
A ¢ollaboralion with local General Practice through which Age UK Sutton staff performed welfare and
wellbeing thecks on vulnerable patients (in person Of by lelephonel when GP services were under
pressure. identitying pati8ntS Wlth new or escalating needs and referring them back for dinical
assessment..
A new emergencyfood delivery programme. developed in collaLM)ralion with Sullon Council and other
local charities. lo pool resources and coordinate distribution of emergency food both from government
schemes and local dotkations, reaching 470 individuals and making 1,253 deliveries.,
Production and delivery of freshly prepared meals forvulnerable people, and tree fruit and vegetables.
in partnership with a local pub, the Dukes Head Wallington and Sutton Community Farm.-
Founding membership of the Sutton Operational Leadership Group. convened lo bring the Council,
key charities, and health partners together to plan and coordinate the Community response lo the
pandemic. maximising effectiveness of local resources,.
Becoming a foundirwJ member of the Sutton Systeln Leaders. group, 3 strategic leadership and
coordination group induding senior staff from Health. Social Care, and the Charty sector in the
Borough of Sutton, set up lo coordinate the strategic pandemic response across sectors-
Joining the Sutton Inlegrated Care Place Board to steer Health and Social Care integration across the
community- this is part of national NHS reforms. bul the pandemic had a specific impact on the earty
Involvement of eharib"es, and Age UK Sutton's CEO was invited to become a permanent member of
the Board 29 a result-,
Continued delivery of the Age Friendly Sutton programme in parlnership with Sullon Counal.
conducting insight activity including events (live and virtual), ¢alls and surveys with 236 older people.
Plans for Futurè Perlods
AUKS has grown significantly in the last year. as a result of securing new contracts and grants lo
deliver w￿k that fulfils our strategic Mission to make Sullon a more Age Friendly Place.
At the end of the 2019-2020 year, a global pandemlc broke out, which had a major impact throughout
the 2020-2021 year, and continue5 to affect everyone, in particular older people, now. The impact of
the pandemic has evolved IhroughDUt the 2020-2021 period. Initially the key challenges were access
to food arKI medicine. anxiety an(1 distress. and the impact of shielding. bul later in the year this has
evolved lo long lemi health impacts, decolldilionillg du8 to isolation, chronic loneliness. and ongoing
fear about new variants, safety in public places. and the social financial impact of the pandemi¢.
During the 2020-2021 year, Age UK Sutton and neighbouring Age UK Brand Partner Age UK Croydon
explored whether working together would enable us lo deliver more and better for local older people.
While we have concluded that this remains a viable option, we have agreed that we will prioritise
finding ways of collaborating more fomially together. Tather than undertaking a merger of our two
organlsalions. We intend to undertake this work during 2021-2022.

AGE UK SUThON
AND ITS SUBSIDIARY UNDERTAKING
REPORT OF THE BOARD OF TRUSTEES
FOR THE YEAR ENDED 31 MARCH 2021
Iconld...
Plans for Futurg Period$ Iconld...
A strategy refresh wll be completed during the 2021-2022 year to refine our strategy in light of
evelopmenls in Age UK Sutton and changes in our operating environment. This includes the planned
evelopment of an integrated business plan which supports strategic development and includes a
stepped plan lo ensure that core and support services grow in line with the in¢reased size and scope
of services, partnerships. and influencing work undertaken.
Age UK Sullon has always been committed to equality, diversity and inclusion, bul in light of a growing
concerns of inequalities in society, Ihe Black Lives Matter movement, and a renewed commitment by
the Board of Trustees to incorporate this commilment more fully into our strategic approach, in 2021-
2022 Age UK Sullon will be developing how we ensure that we champion and promote EDI across
our work, as an employer and place lo volunteer, and through our partnerships and influencing work.
Age UK Sutton cornlinues its commitment lo diversifying income in order to mitigate risk, and lo
innovate in order to secure unrestricted and longer-lerm funding wherever possible. In 2021-2022, a
community fundraising development programme will support longer term income generation, with a
campaign planned to ￿lebrate the charity's 30th year. Development of enterprise is also undemay,
exploring how the Help at Home service can evolve to provide new support services, and reach a
wider audience. A strong grant pipeline is in place, and the Quality Committee, formed in November
2019, is working 19 slralegically drive development of new commissioned services. The Trustees
have agreed a stretching bul realistic budget for the year. taking into account the uncertainties bome
out of the pandemic year. This measured approach to development and risk has enableé the charity
lo end the financial year in a go(xl posltion. and Support￿ Age UK Sutton's contlnuing role as a leader
in Ihe local Voluntary and Community sector.
Age UK Sutton will ¢onlinue to build on relationships with the Council, NHS, other charities and
business, many of which have been 51rengthened by highly effective partnership and collaboration in
response to the Covid-19 pandemic. The support of our partners, including funding from the local
NHS and Council for emergency response work and support from a variety of grant making trusts an
foundations. alongsid8 the support of our national partner charity. Age UK. made a significant ditFerent
to the charity's ability to SLJPPOrt older people during this crisis. We intend to continue lo build on these
relationships, and lak@ this opportunity to thank all of our p2rtnefS and supporters, both for their
collaboration with Age UK Sutton, and the wider work that they undertook in 2020-2021 in response
to this unprecedented global event.
Financial Revlew
The financial statements ¢over the activities of Age UK Sutton and the trading subsidiary Age UK Trading Ltd
for the year ended 31 March 2021.
The incoming resources for the year amounted lo £1,314,26912019-2020 - £1,030,857).
Expenditure for the year amounted to £1,316,470 I201￿2020 - £913,735), compaTed lo a budgeted
expenditure of £1,272.803.
This resulted in a net drfferen¢e between income and expenditure of £2,201 Ideficil} (budget £24,247 surplus)
plus an unrealised gain on investments of £54,377, a gain on the sale of Fixed Assets of £4,800. and a
remea8urement105s on the defined benefit pension scheme of £846, giving a net over311 surplus for the year
of£56,129.
The subsidiary Trading company reported a nel deficit of £4.224 in 2019-2020. The gardening service, offered
through the Trading company, was suspended in March 2020 due to the Covid crisis. A review of this service
led to a decision ill Novefnber 2020 to close the service permanenlty. in order to erhable the charity to focus
on higher irnpacl activity- Clients were supported lo identify and access alternative services.
In 2021-22 the Trustees have agreed a small surplus budget. to enable additional fund5 to be invested in
development work (for example pilots of new serVi￿S).

AGE UK SUThON
AND ITS SUBSIDIARY UNDERTAKING
REPORT OF THE BOARD OF TRUSTEES
FOR THE YEAR ENDED 31 MARCH 2021
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Fundraising
The TnJstees' priorty is to increase all income through fundraising, in particvlar ensuring a ￿ater proportion
of income raised is from unrestricted sources. Income sources include grants, sponsorship, commissions.
legacies, donations. comrnunty events, and regular giviw.
Reserves and Investments
The Trustees have agreed a framework for delerminlng the minimum level of reserves considered necessary
to safeguard the charity's solvency. The calculation is based upon a risk assessment of the Chari￿5 financial
position and outlook. taking into account additional costs and liabilities associated with the unlikely event of
winding down the charity's aclivilies.
The Trustees have detemiined that the charFty should hold a minimum level of general unres!riGled reserves
of£300,000 on the basis that this covers 34 months of operaling costs woulcS. in the worst case scenario,
¢over the costs of safely closing the charity and trading company.
General unrestricted reserves al 31 March 2021 were £472,927, including £90,000 designated for Ihe Pension
Liability.
Investment Policy and Performance
Age UK Sullon has a portfolio of investments managed within Brewin Dolphin's 'Diversified Risk. investment
strategy to maxlmlse income. It seeks a sensible balance between income and capital growth.
The aim of holding funds in investments 15 to grow, over time, the value of unrestricted funds held in order to
increase reserves in line vvilh the charity's overall growih. and from lime to time lo enable investment of Gapilal
gr¢)wlh in pilot Frojects, infraslruclure, and development.
In the year lo 31st March 2021 the portfolio returned 21% to sland at £325,977_
Risk Management
The Trustees hold a Rlsk Register which is reviewed quarterly al the Finance, Risk and Audit Committee and
presented to the Board at least twice a year. New risks are highlighted and exception reporting takes place
he￿een meetings.
Principal risks and mitigalions are..
Rlsks
itlgations
Services pivoted in 20-21 to respond to the global pandemic.
Services still in transition but return to "normal" service not
likely unlil vaccination programme completed and
confidence returns to pre Covid levels.
Teams have reviewed impact of Covld and adapted
business processes lo respond.
Patterns of need and demand actively monitored
Use records and Inslght lo track changes in nee(Vdemand
for seNices.
Long lerm impact of Covld on economy,
funding. dient needs, capability to deliver
not dear
Servlce 'plvot plans, in place, enabling 8WtFL reft)cus of
actlvlty.

AGE UK surroN
AND ITS SUBSIDIARY UNDERTAKING
REPORT OF THE BOARD OF TRUSTEES
FOR THE YEAR ENDED 31 MARCH 2021
Iconld_
Risk Management contd...
Risks
Mltlgatlons
Compliance reviewed in relation to homelremote working
becoming the 'norm'. and increasingly peripatetic work
patterns for operational staff.
Resource dedioaled lo deliver compliance programme.
General Data Protection RegulalK)lls wmpliance measures
in place.
Lead Trustee for S8feguardlng appointed and safeguarding
review discussed at Quality Committee 14.7,21.
Charity Qualty Standard completed and achieved.
Health and Safety Audrt completed and scheduled annually.
bi-weekly che¢ks in place.
PoI￿Y specific training sessions developed and deliv8red,
added to annual Learning and Development plan.
Continue to monitor guidance as and when released.
Advance Safeguarding Lead Training identified and booked
for the Chief Executive offi￿ and Services Director- online
training that is Continuing Professional Developmenl
accredited.
Safeguarding Irainillg for staff and workers provided and
refreshed every year.
Evidence case reviews in progress.
Safeguarding procedures in place arKI all staff trained.
Safeguarding questions included in recTuilrnent.
Seckjre cloud slorage used for non-sensilive information.
Secure online databases Icharitylog and People Planner)
used lo store dient information.
Non-cornplian¢e against legislative and
quality assurance requirements General
Data Protection Regulations, Charity Quality
Standard, Safeguarding
Serious safeguarding incident which is r￿t
effectively wnanaged
Cyber security incident which is not
effectively identrfied I manage
AII Pc's and laptops have arrtivirus software installed
regularly checked to ensure software is functioning COTreclly
and updated l Operating System updated regularfy.
Hardware firewall installed on ne￿Ork (managed by Sutton
Housing Partnership ICT Team).
Data protection I data securtty audits completed regulady
li.e. ongoing moniloringl"
Security message on login applied io all laptops.
Cyb6r security training for staff scheduled for September
2021
will then be topped up if needed after Cyber
Essentials review corllpSeted.

AGE UK SUTTON
AND ITS SUBSIOIARY UNDERTAKING
REPORT OF THE BOARD OF TRUSTEES
FOR THE YEAR ENDED 31 MARCH 2021
Icontd...
The one off payment AUKS would have lo
wnake lo exit the defined benefit pension
scheme1£88,455 at 30.09.191.
Monthly deficit payments being made to manage the
pension liability. These payments are reviewe(l every 3
years (the actuarial valuation) wi(h the next valuation based
on 30.09.20 position due in 2021.
Annual monitoring of changes in buy out liability al 30th
September. We are notified of the updated valuation every
July.
Equality and Diversity
Age UK Sutton is committed to serving all older people Iwe in our communty.
Chjr services are for the benefit of older people irrespective of gender. marital stalus, ethnic background,
disability. sexual orientation, culture, politics or religious belief. Some of our services may be targeted at
partiwlar sections of the older population within Sutton In order lo ￿dresS parti¢ular identified needs or
On￿rnS.
Statement of Tru¥tees Responsibilitigs
The Trustees (who a￿ 2150 Director5 of Age UK Sutton for the purposes of company lawl are responsible for
preparing the Trustees, Report and the financial statements in accordance with appli&4ble law and United
Kingdom ACc￿ntIng Standards (United Kingdom Generally Accepted AccounlitvJ Praclice).
Company law requires the Trustees lo prepare financial statements for each financial year. which give a true
and fair view of the slate of affairs of the charitable company and the group and of the incoming resources
and application of resources. including the income and expenditure, of the charitable group for the year. In
preparing these financial slalemenls, the Trustees are requlred to:
select suitable accounting policies and then apply them consistenNy',
observe Ihe methods and principles in the Charities SORP (FRS102) second edition-
make judgements and estimates that are reasonable and prudent-
slate whelhei applicable UK Accounting Stsn¢Jards have been followed, subject to any materlal
departures disclosed and explained in the financial slatemenls..
prepare financial statemen15 on the going concem basis unless il is inappropriat8 to presume
that the charitable company will continue in operation.
The Board of Trustees is responsible for keeping adequate accounting records that disdose with reasonable
accuracy al any time the financial posilion of the charitable company and lo enable them lo ensure that the
financFal slalements comply with the Companies Act 2006. The Board of Trustees is also responsible for
safeguarding the assets of the charitable company and the group and hence for taking reasonable steps for
the prevention and dele¢tion of fraud and other irregularities.
11

AGE UK SUThON
AND ITS SUBSIDIARY UNDERTAKING
REPORT OF THE BOARD OF TRUSTEES
FOR THE YEAR ENDED 31 MARCH 2021
Icontd...
Disclosure of informatlon to the auditors
We, the directors of the company who held office at the dale of approval of these Financial Statement5 as
$el out atK)ve each confirm, so far as we are aware. that:
there is relevant audit information of whiGh the company'g auditors are unaware., and
we have taken all the steps that we ought to have taken as direclors in order to make ourselves aware
of any relevant audit inform8tion and lo estsblish that the company's auditors are aware of that
Information.
This report has been prepared in accordance with the special provisions of Part 15 of the Companies Act 2006
relating to small companies.
By order of the Iruslees
Janel Samuel {Chairl
16 -.11... 2021
12

AGE UK SUTTON
AND ITS SUBSIDIARY UNDERTAKING
INDEPENDENT AUDITOR'S REPORT
TO THE TRUSTEES OF AGE UK SUTTON
FOR THE YEAR ENDED 31 MARCH 2021
Opinion
We have audited the finawial statements of Age UK Sutlon Limited Ilhe'charitablo parenl company,) for the
year ended 31 Mar¢h 2021 which comprise Consolidated Statement of Financial Aclivilies {including Incoma
and Expenditure Account), the Group and Parent Charitable Comparry Balance Sheets, the Group and Par&nt
Charitable Cornpany Cash Flow Statement and notes to the financial statements, including a summary of
signtficanl accounting policies. The financial reporting framework that has been applied in their preparation is
applicable law and United Kingdom Accounting Standard5. including FRS 102 'The Financial Reporling
Standard Applicable in the UK and Republic of Ireland. (United Kingdom General￿ Accepted Accounting
Praclice}-
In our opinion the financial ststements=
give a tme and fair view of the state of the group's and the charitable parent company's affairs as al
31 March 2021 and of the group's incoming resources and application of resources, induding ils
Income and expenditure, for the year then ended.
have been properly prepared in accordan￿ with Uniled Kingdom Generally Accepted Accounting
Practice" and
have been prepared in acCOrdar￿ with the requirements of the Cownpanies Act 2006 and tha
Charities Act 2011.
Basls for oplnlon
We conducted our audit in accordance Y￿th International Standards on Auditing {UKI (ISAslUK}) and
applicable law. Our responsibilities under those standards are furiher described in the Auditor's
Responsibilities for the audil of the financial statements section of our report. We are independent of the
charitable company in accordance with the ethical requirements that are relevant lo our audit of the financial
statemenls in the UK. including the FRC'S Ethical Standard, and we have fulfilled our olhef ethical
responsibilities in accordance with these requirements. We belleve that the audit evidence we have obtained
is sufficsent and appropriate lo provide a basis for our opinion.
Conclu8lon8 relating to going concorn
In auditing the financial slalements, we have Concluded that the Iruslees. use of the going concern basis of
ac£oynling in the preparation of the financial statements is appropriate.
Based on the work we have ￿rformed, we have not identified any material uncortainlies relating to events or
condttions that. individually or collectively, may cast significant doubt on the charitable cO￿panY5 ability lo
continue as a goiro concern for a perlod of at least twelve months from when the financial statetnenls are
aulhorised for issue.
Our responsibilities and the responsibllities of the trustees with respect lo going concem a￿ described in the
relevant sections of thls report.
Oiher Informatlon
The other inforfflation comprises the information induded in the annual report. other than the financial
statements and our auditor's report Ihereon. Thetruslees are responsible for the other information. Our opinion
on the financial statements does not cover the other information and. except to the extent OtheTh￿Se explicitly
stated in our re￿1, we do not express any form of assurance conclusion Ihereon.
In connection with our audti of the financia statements, fAJr responsibility is lo read the other information and,
in doing so. consider whether the other information is materially inconsislenl wilh the financial statements or
our knowledge obtained in the audit or otherwise appears to be materially misstated. If we identify such
material inconsistencies or apparent material misstatemenls. we are required to determine whether there is a
13

AGE UK SUTTON
AND ITS SUBSIDIARY UNDERTAKING
INDEPENDENT AUDITOR'S REPORT
TO THE TRUSTEES OF AGE UK SUThON
FOR THE YEAR ENDED 31 MARCH 2021
material mis51atement in the financial stslemenls or a material mi551atemenl of the other information. If, based
on the work we have performed, we conclude that there is a material migstalemenl of thls other information,
we are required to report that fact.
e have nothing to report in this regaré.
Opinions on othqr matters pre$¢ribed by the Companies Act 2006
In our opinion, based on the work undertaken in the course of the audil..
the inforniation given in the tnjstees, annual report for the financial year for which Ihe financial
Statements are prepared is consistent with the financial statements- and
the trustees, annual report has been prepared in accordan¢e with applicable legal requirements.
Matters on whlch we arg required to report by exception
In the light of the knowledge and understanding of the group and parent charTtable company and ils
environment obtained in the Gourse of the audit, we have not idenlrfied material misststements in the trustees,
annual report.
We have nothing to report in respect of th8 following matters where the Companies Act 2006 and the Charities
Act 2011 rgquire us to rewrt lo you if, in our opinion=
the parent charitable company has not kept adequate and sufficient accounling records, or returns
adequate for our audit have not been recelved from branches visited ty us.. or
the parent charitable company'sfinancial statements are not in agreementwilh the accounting records
and retums.. or
certain disclosures of Iruslees, remuneration specified by law are not made,. or
we have not r8ceived all thè information and explanations we require for our audit., or
the trLXStee$ were not entitled lo prepare the financial statements in accordance with the small
ompanies regime and lake advantage of the Small companie8 exemption in preparing the Trust&es'
Annual Report and from preparing a strategic report.
Responsibilities of trust¢es
As explained more fijlly in the trustees. responsibilities statement sel out on page 11, the trustees (who are
also the directors of the charitable company for the purposes of company law} are responsible for the
preparation of the financial statements ané for being satisfied that they give a true and fair view, and for such
internal control as the trustees determine És necessary lo enable the preparation of financial ststements that
are free from material misslalemenl, whether due lo fraud or error.
In preparing the financial statements. th8 Iruslfrps are responsible for assessing the group and parent
charitable company's ability lo continue as a going concern. disclosing, as applicable. matters related to going
concarn and usirLg the going concern basis of accounting unless the trustees either intend lo liquidate th8
group or parent charitable company or to cease operations, or have no realistic alternative bul lo do so.
14

AGE UK SUTTON
AND ITS SUBSIDIARY UNDERTAKING
INDEPENDENT AUDITOR'S REPORT
TO THE TRUSTEES OF AGE UK su￿ON
FOR THE YEAR ENDED 31 MARCH 2021
Audito¢s responsibilities for the audit of the finanGial statements
We have been appointed as auditor under Companies Act 2006 ar¥J se¢lion 151 of the Charities Act 2011
and report in a¢wrdan¢¢ with those Ads.
Our objectives are lo oblain reasonable assurance about whether the financial statements as a whole are free
from material misstalemenl. whether due lo fraud or error, and lo issue an auditor's report that includes our
opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in
accordance with ISA5 IUK} will always detect a material misslalement when it exists. Misstatements can arise
from ffaud or error and are considered material if, individually or in aggregate, they could reasonably be
expected lo influerKe the economic decisions of users taken on Ihe basis of these financial statements.
A further descrip11￿ of four responsibililies for the audit of the financial statemenls is located on the Financial
Reporting Council's website al www.frc.or
.uklauditorsres
onsibilities. This description forffls part of our
auditor's report.
Irregularities. including fraud. are instan￿S of non-compliance wilh laws and fegulalions. We desig
procedures in line wilh our responsibilities. outlined above. lo detect material misstatements in respect of
irregularities, iThJuding fraud. The extent lo which our procedures are capable of delecling irregularities.
including fraud detailed below.
Explanation as to what oxtgnt tho audlt was consid0r￿ capablg of detecting irrogularities, including
fraud
The objectives of our audit in respect of fraud. are-, lo identify and assess the risks of material misstatement
of the financial ststements due to fraud: to obtain sufficient appropriate audit evidence regarding the assessed
risks of material misslalemenl due lo fraud, through designing and implementing appropriate responses to
those assessed risks.. and lo respond appropriately lo instances of fraud or suspected fraud identified durirrg
the audil. However. the primary responsibility for the prevention and detection of fraud rests wlh both
rnan￿ement and Ihose charged with governance of the charitable company.
(Ajr approach was as follows:
The engagemenl partner seleGled staff for the audit who had approwiale knowledge and who had the
required cownpetence and skills to identrfy or recognise non-compliafKe with laws and regulations.
We assessed the risk of irregularities as part of our audit planning, and ongoing review. including Ih05e
due to fraud. management override was identified as a significant fraud risk. This is duo to the ability tD
bypass controls through inappropriate expenditure and accounting policies adopted.
Completeness of grant income was deemed a significant risk. Athjitionally a5 some income received is
restricted in lis use. a significant risk was identified regarding the correct dasgification of in¢oma
between reslricleé and unrestricted funds and that the expenditure against this incomè was in lin¢ with
any special reslriclions.
We obtained an understanding of the legal and regulatory requ￿ementS applicable lo the charitable
company and we considered the most significant are the Companies Act 2006. the Charities Act 2011.
the Charity SORP, and UK financial reporting standards as issued by the Financial Reporting Council.
We considered how the charitable company and subsidiary entity complies with Ihese requirements by
discussions with Tnanagewnenl and those charged with governan￿.
15

AGE UK SUThON
ANO ITS SUBSIDIARY UNDERTAKING
INDEPENDENT AUDITOR'S REPORT
TO THE TRUSTEES OF AGE UK surroN
FOR THE YEAR ENDED 31 MARCH 2021
We enquired of management and those charged with governance as lo any know instances of non-
compliance or suspected non•cornpliance with laws and regulations. Consideration was a150 made of
th8 internal controls in place lo rrTitigale the identified risk5.
We assessed the control environment, documenting the systems, controls and processes adopted. The
audit approach incorporated a combination of conlrols where appropriate, analyti￿1 review and
substantive procedure5 involving lesls of transactions and balances. Any iffegularilies noted were
discussed with management and additional corroborative evidence was obtained as required.
We obtained an understanding and ?$sessed the impact and effect of Covid-19 on the operations of
the charitable company and subsidiary and adapted our approach a￿rdInglY. We enquired and
obtained evidence lo support the going concern assumption and reviewed grants received, dovetailed
with work undertaken on management override.
To address the risk of fraud through management override we..
performed analytical procedures to identtFy any unusual or unexpected relalionships,-
lesled journal entries to identify any urTusual transactions,.
lesled a sample of grants to supporting do¢umelltalion confirming income correctly accounted for-
assessed whether judgements and assumptions made in determining the accounting estimates were
indicative of potential bias,. gnd
reviewed the disclosures within the financial stalementa to ensure they meet the reqLJirèments of the
accounting standards and relevant legiglatior).
To address the rlsk of completeness of Income we'.-
performed analytical procedures lo identify any unusual or unexpected relationships, along wrth
comparison to budget..
tested 8 sample of ￿ants lo supportlng documentation confirming income correctly accounted for..
reviewed donations and gwFts received around the year end, ensuring cut-off correctly applied., and
agreed deferred income to supporting documentation.
To aédress the risk of classification of income be￿een restricted and unrestricted we..
agreed a Sample of income recorded in the nominal ledger to source documentation lo ensure any
restrictions were correctly idenirfied.,
agreed 8 sample of expenses incurred lo ensure that they had been allocated lo the correct fund,. and
obtained and reviewed fLJnd analysis workiws lo ensure that the calculations were corfect and agree
to the accOu￿tIng records.
There are inherent limitations in cmjr audit procedures described aljove. The more removed the laws and
regulations are from the financial slalemenls. the less likely it is that we would become aware of non-
compliance. Auditing standards also limit the audit prO￿dureS required to identify non-compliance with laws
and regulations lo enquiry of the directors and other management and the inspection of regulatory and legal
correspondenc6. if any.
Material misstatements that arise éue lo fraud can be harder lo detect that those that arise from error as they
may involve deliberate concealment of collusion.
16

AGE UK SUTTON
AND ITS SUBSIDIARY UNDERTAKING
INDEPENDENT AUDITOR'S REPORT
TO THE TRUSTEES OF AGE UK su￿oN
FOR THE YEAR ENDED 31 PIIARCH 2021
Use of our report
This report is made solely lo the charitable company's members, as a body. in accordance wlth Chapter 3 of
Part 16 of the Companies Act 2006 and, in respect of the consolidated financial statements. to the charity's
trustees. as a body, in accordan￿ with Chapter 3 of Part 8 of the Charities Act 2011. Our audit work has been
undertaken so that we mighl slate lo the charilable cotnpany'5 rnember5 and trustees those mallers which we
a￿ required lo stale to them in an auditor's report and for no other purpose. To the fullest extent permilled by
law, we do not accept or assume responsibility to any party olher than the charitable compary. the charitable
company's members, as a body, and the charify's Iruslees. as a body. for our audit work, for this report, or for
the opinion we have foimed.
25 fvj￿r goil
Danielle Grrfin {Senior Statulory Auditor)
for and on behalf ol Moore (South) LLP. Ststutory Auditor
Priory House
Sydenham Road
Guildford
GU1 3RX
MrK)re (South) LLP is eligible to act as auditor in terms of Section 1212 of the Companies A¢t 2006.
17

AGE UK SUThON
AND ITS SUBSIDIARY UNDERTAKING
CONSOLIDATED STATEMENT OF FINANCIAL ACTIVITIES
FOR THE YEAR ENDED 31 MARCH 2021
(Including Income and Expenditure Account)
Total funds
Notes
Unrestrictgd Restri¢tgd
funds
funds
2021
2020
Income
Donation and legacies
Income from charitable activities
Income from other trading activ((ies
Investment income
Other income - proceeds of sale of
fixed assets
23,513
666,645
915
4,922
2,150
616,123
25,663
1,282.768
915
4,922
57,804
964,882
6,337
4,800
4.800
1,834
Total Income
700,795
618,273
1.319.068
1,030,857
Exp8nditure
Cost of raising funds
Charttable aGtivilies
Other
46,471
655,554
9,214
46,471
1,246,679
9,693
41,883
857,466
14,386
591,125
479
10
Total Expendlture
711,239
591,604
1,302,843
913,735
Net unrealisedlrealised gains
on investments
54,377
54,377
134,295)
Net Incoming Resourcès
11
43,933
26,669
70,602
82,827
Remeasurement (lossllgain on
defineé benefit pension plan
Transfers
22
1846)
1651)
{8461
195
651
Net movoment in funds
42.436
27,230
69.756
83,622
Reconciliation of funds
Total funds brought fomard
444,116
444,116
360,494
Total funds Carried forward
486,552
27,320
513,872
444,116
The statement of financlal activllies includes all gains and losses recognised in the year. All incoming
resources arKI resources expended derive from continuing activities.
As permitted by the Statement of Recommended Practice IFRS102), the parent undertaking's own statement
of financial activities has not been included in these financial statements.
The gross income of the parent undertaking for the financial period was £1,241,414 {2020'. £1,001,447) and
the result for the period was a surplus of £70,40812020.. £87.8461.
The notes on pages 2110 41 form part of these financial stslements.
18

AGE UK surroN
AND ITS SUBSIDIARY UNDERTAKING
REGISTERED NUMBER 04175500
BALANCE SHEET AS AT 31 MARCH 2021
Registered Company number- 04175500
GROUP
2021
GROUP
2020
CHARITY
2021
CHARITY
2020
Notss
FIXED ASSETS
Tangible assets
Investment in subsidiary
nveslments
14
15
16
5.575
2.518
5,575
2.518
325,977
269.234
325,977
269.234
331.552
271,752
331.553
271.753
CURRENT ASSETS
Deblors
Cash al bank and in hand
17
257.415
175.225
267,471
195,337
268.015
173.731
279.425
191,641
432.640
462,808
441.746
4T1.066
CREDITORS:
Amounts falling due wlhin
one year
18
(219.348)
(181,787)
{218,345}
{180,5861
NET CURRENT ASSETS
213.292
281,021
223.400
290,480
CREDITORS:
Amounts falling due after one year
19
16.248}
{79,362)
(6.248)
(79.3621
Dorin￿ bonèfit ￿nsIOn liability
(24.7241
{29,295)
{24.724}
(29,2951
NET ASSETS
513.872
444.116
523.982
453.576
FUNDS
Unrestricted
Restricted
23124
23124
486.552
27.320
444.116
496.662
27,320
453.576
TOTAL FUNDS
513.872
444.116
523.982
453.576
For the year ended 31 March 2021 the company was enliUgJ to exemption from audit under 5￿tion 477 of the
Companies Act 2(K)6 relal'ng lo small companies bul as this company is a charity, it is subject lo Judit under the
L*arlbes Act 2011.
Directors, respongbilitie
The rnembers have not required the CoMp￿Y to obtsin an audit of ils acwunts for the y8ar in questK)n in accordance
with section 476..
The directors adtnowledge their responsibilities for comptying wth the requirements of the Act respect tr)
accounting records and the prepaiation of 8(tsunl8.
These financial slatemenls have been prepared in accr￿dance with th& speryal provision relating to companies
Subl￿t to the Small companies regime.
The financial statements were approved and avthorised issue by the Board on ..
16.:..11... 2021.
Janel Samuel
Chair
Th& notes on pag8$ 21 10 41 form part of these ffinancial statements.
19

AGE UK SUTTON
AND ITS SUBSIDIARY UNDERTAKING
STATEMENT OF CONSOLIDATED CASH FLOWS
FOR THE YEAR ENDED 31 MARCH 2021
Notes
2021
2020
Cash flows from opgrating activities
Nel cash lusedl I provided by
operating activities
27
{22,0101
100,263
Cash flows from invfjsting a¢tivltles
Interest re￿iVed and dividends
Purchase of property, plant and
equipment
Proceeds from sale of property. plant
and equipment
Proceods from sale of investment5
Purchase of investments
4,922
9,551
{5,4581
(542}
4,800
117,383
1130.8771
1,834
6g,852
1111,1961
Net cash {usgd in) finan¢ing
actlvities
{9,2301
130,501)
Change in cash and cash equiv8lents
in the reporting perio
131,240)
69,762
Cash and cash equlvalents al the
beglnnlng of reporting period
213,006
143,244
Cash and cash equivalents at th6
end of the roPQrting period
181,766
213.006
Cash at bank and in hand
Inv8Stm8nts
175,225
6,541
195,337
17.669
181,766
213.006
20

AGE UK SUTTON
AND ITS SUBSIDIARY UNDERTAKING
STATEMENT OF CHARITY CASH FLOW
FOR THE YEAR ENDED 31 MARCH 2021
Notes
2Q21
2020
Cash flows from operating activities
Net cash provided by operating
activities
26
{19.8081
98,607
Cash Ilows from investing activities
Interest received and dividends
Purchase of property, plant and
equipment
Proceeds from Sale of property, plant
and equipment
Proceeds from sale of investments
Purchase of inveslmenls
4,922
9.551
{5,458)
1542)
4,800
117.383
(130.877)
1,834
69,852
{111,1961
Net cash {used in) I provided by
rinancing activities
{9.2301
130,5011
ChaThJe in cash and cash equivalents
in the reporting period
129.038)
fj8.106
Cash and cash equivalerts at the
beginning of reporting period
209.310
141,204
Cash and cash equivalents at the
end of the reporting potiod
180.272
209,310
Cash al bank and In hand
Investments
173,731
6.541
191.641
17,669
180.272
209,310
21

AGE UK SUThON
AND ITS SUBSIDIARY UNDERTAKING
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
1 ACCOUNTING POLICIES
a. Basis of Pre
aralion
Age UK Sutton is a charitable company, limited by guarantee and has no share capital. In the event of
the charity being wound up, the liability in respect of the guarantee 15 limited lo £1 per member. The
company is incorporated in England & Wales. The registered address is Sutton Gale. 1 Carshalton Road,
SLrtton SM14LE.
The nature of the charity's operations and prlncipal activities are lo promote the wellbeing of older people.
The charity con5ts'1utes a public benefit entlty as defined by FRS 102.
The financial statements have been prepared in accordance with Accoullling & Reporting by Charities=
Statement of Re￿rnmended Practice applicable lo charities preparing their accounts in accordanGe with
the Financial Reporting Stsndard applicable in the UK and Republic of Ireland issued in October 2019,
the Financial Reporting Standard applicable in the United Kingdom and Republic of IrelaNI IFRS 1021,
tho Charblies Act 2011, and the Companies Act 2006 and UK Generalty Accepted Accounting Practi￿.
Th8 financial statements have been prepared on the going concern basis, under the historical cost
convention, modrfied to include certairn item5 at fair value.
The financial statements are prepared in slerliw which is the functional currency of the charity and have
been rounded to the nearest pound.
b. Goin
Concern
The financial slalemenls have been prepared on a going concern basis as the trustees believe that no
material uncertainties exist. The tNslees have considered the level of funds heltl and expected income
and expenditure for 12 months froffl authorising these financial statements. The budgeted irbcome and
expenditure is sufficient with the level of reserves for the charity lo be able to continue as a going concem.
Gro
Financial Statements
Consolidated Financial Statements are prepared in respe¢l of the company and its wholly owned
Subsidiary Age UK Sutton Trading Limited and results are eonsolidaled on a line by line basis. A separat
Statement of Financial Activities is not p￿Pared as permitted by Section 408 the Companies Act 2006.
d. Incomin
Resources
Donations and other voluntary income are recognised wh8n receivable by the Gharity.
Grants and contracts including those for purchase of fixed assets are recogni8ed in full In the year in
which they are Teceivable.
Legacies are a¢¢ounted for at the earlSer of:
the dale on which the charity is aware that probale has been granted,.
the estate has been finalised and notsficalion has been made by the executorfs) lo the charity
that a distribution will be made,. or
when a distribution is made from the estate.
Receipt of a l¢ga¢y, in whole or part, is only considered probable when the amount can be measured
reliably and the charity has been notified of the executor'5 intention to make a distribution. Where
legacies have been notified lo the charity, or the charity is aware of the granting of probate. and criteria
for income recognition have not been mel, then the legacy is treated as a conlingenl asset and
disclosed if materlal.

AGE UK SUTTON
AND ITS SUBSIDIARY UNDERTAKING
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
ACCOUNTING POLICIES I conld...
d. Incomin
Res(nrrces Icontd...
Investment income is accounted for in the period in which the charity is enliued lo re¢eipt.
The income from user fees is recogni8ed In the period lo which it relateg. Any income received in
advance is Irealed as deferred incoffle.
Trading income received for servr¢es provided is rewgnised in the year in which il is due.
The value of services provideil by volunteers is not incorporated in the finar)cial slalements. Details of the
eontriLiution of volunteers can be found in the Irustee5' annual report.
e. Resour￿$ Ex
nded
Expenditure is recognised on an accrual basis as a liability is incurred and includes irrecoverable VAT.
Costs of raising fund5 comprise the costs associated with attractiro voluntary incomo and furvjraising.
Charitable expenditure comprises those ￿5t5 Incurred by the charity in the delivery of its activities and
services for older people.
Other expenditure represenls those costs not falling into any other heading.
f. Allocation of Su
ort Costs
Costs are allocated to the particular *tNity where the costs relate dlrectly lo that acllvity. However, the
costs of overall direction and administration on each activity. Is apportioned on the basis of income
received or staff time Wh￿heVer gives a reasonable assessmont.
g. Deferred Income
Where the donor imposes conditions and this requires a level of performance before enlillement can be
obtained, the ino)me is deferred until thege conditions are fully met or the fU￿lIment of these conditions is
within the control of the charity and il is probable that they will be fU￿illed.
ratin
Leases
Rental payable under operating loases are charged to the Statement of Financlal Actlvllles on 2 slr2ight
line basis over Ihe lease term.
Pension Costs
Contributions lo the group's defined contribution penS￿n scheme are charged lo the Statement of
Financial Activities in the year in which they become payable. The assets of Ihe scheme are held
separately from those of the group in an independenlly a(iminislered fund.
Contributions to The Pensions Trusvs Growth Plan. a mulli-employer scheme are charged to the
Statement of Financial Activities in the year which they become payable arKI are accounted for in
accordance with FRS 102.
Taxaiion
The charitable company is exempt from Corporation Tax on its charitable actiVit￿s.
k. Fixed Assets
l expendilure under £500 is treated as an expense in the period.
Expenditure on capital purchases is deweciated on a straight line b8sis based on the expected useful lrfe
of the item_
23

AGE UK SUThON
AND ITS SUBSIDIARY UNDERTAKING
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
ACCOUNTING POLICIES I contd,..
k. Flxed Assets Iconld..
Fixtures and fittings
Computer equipment
Vehide8
25.000/0 straight line
33.33Vo slryaight line
25.OOO/o Straight line
Investment in Subsidia
The investment in subsidiary is slated at cost.
m. Investments
Investments are staled al market valu& and all gains and losses are tsken lo the Ststement of Financial
Activities as they arise. Realised gains and losses on inveslrnents are calculated as the drfference
between proceeds of sale and cost of purchase. Unrealised gains and losses are calculated as the
drflerence between the market value and the year end and opening market value lor purchase dale rf
later}. Realised and unrealised gains are not separated in the Statement of Financial Aclivilies.
n. Debtors
Trade and other debtors are recognised al the selllerllent amount due. Prepayments are valued at the
amount prepaid al the balance sheet dale.
o. C shal
ank an
In H
Cash at bank and Gash in hand includes cash and short t8mi highly liquid investments with a short maturity
of three months or less from the dale of acquisition or opening of the deposit or similar amount.
p. cr￿lIOrS
Trade and other creditors are recogni5ed when the charity has present obligations resulting from past
events and can be measured or estimated reliably. Creditors are recognised al their settlement amounts.
Financial Instruments
The charity only has financial assets and financial liabilities of a kind that qualify as basic financlal
instruments. Basic financial instruments are initially r8¢0gni8ed at transaction value and subsequently
measured al their settlem8nl value.
Unrestricted Funds
Unrestricted funds are donations and other incoming resources receivable and income generated to fuffil
the objects of the charity wilhovl further specified purpose and are available, as general funds, for use al
Ihe discretion of tre trusiees.
naled Funds
Designated funds are unrestricted funds assigned for a particular purpose by the board of Trustees. The
aim and purpose of the designated funds are sel out in the notes to the accounts.
Restricted Funds
Restricted ftjnds are funds wh￿h are to be used in accordance with specific re5trrctions imposed by
donors. ExpendilLJre that meets these criteria is charged to the funds together with a fair allocation of
management and support Gosts. The aim and purpose of the restricted funds are set out in the notes to
the accounts.
24

AGE UK surroN
AND ITS SUBSIDIARY UNDERTAKING
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
ACCOUNTING POLICIES I conld
Jud
ements and Estimates
In the application of the company's accounting policies, the trustees are required to make judgements,
estimates and assumptions about the carrying amount of assets and liabilities that are not readily apparent
from other sources. The estimates and associated assumptions are based on historical experien￿ and
olher factors that are considered lo be Televant. Actual results may differ from these estimates.
The estimates and underlying assumptions are reviewed on an ongolng basis. Revisions lo accounting
estimates are recognised in the period which the eslimate is revlsed where the revislon affects only that
period. or in the period of Ihe revision and future periods where the revislon affects both ¢urrenl and fulure
per¥)ds.
DONATIONS AND LEGACIES
Unrestrlctad Restricted
Funds
Funds
Total
2021
Total
2020
Donations
Legacieg
17.013
2,150
19,163
6,500
22.261
35.543
23.513
2,150
25.663
57,804
In 2020 all donations and18gaci8s were unrestricted.
INCOME FROM CHARITABLE ACTIVITIES
Unrestricted Restricted
Funds
Fund5
Total
2021
Total
2020
User Fees and Other Income
Help At Home income
Consultancy fees
User fees and charges
Client shopping recharge incom6
185.312
13.200
1.287
185.312
13.200
11.287
77,374
348.078
7.672
36.767
77.374
199,799
77,374
277,173
392.517
Grants and Contracts (see Note 4)
466,846
538,749
1.005,595
572.365
Total Income from Charitable Activities
666,645
616,123
1.282.768
964,882
In 2020 £199,248 of grants and contracts weFe restricted.
25

AGE UK SUTTON
AND ITS SUBSIDIARY UNDERTAKING
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
GRANTS AND CONTRACTS
2021
Total
2020
Total
Unrgstrlcted Rgstrirted
LB of Sutton"_ Advice Link Partnership Sullon
commission
LB ofsutton.
Emergency Funding Covid 19
Sutton CCG"_ Home from Hospital commission
Sutton CCG- Emergency Ftjnding Covid 19
Sullon CCG ~ Social Prescribing MDT
Sutton CCG - Social Prescribing PCN.
Age UK- Brand Partner payment
Age UK - Better Later Liv&s-. Grant
Age UK- Trading Commission.. Grant
Age UK-Warm Hornes
Age UK- Covid Emergency
Age UK- London SRF
Citizens Advice Sutton- AdviceLink Project
magine Independence- Sutton Uplift
commission
City Bridge
Sutton Community Fund- Food & Friends
Project Grant
ASDA Foundation - Welfare Grant
Mercers
CAF Resilience Fund
Indeperndent Age
London Community Funders
The Nalional Lottery
City of London- Wave 1 and 2
Goundworks
Neighbourly Community Fund
Mercers - Covid Emergency
S￿pIon Building Society
Sutton Infraslruclure
62,612
62,612
8fj,388
225,000
43,393
105.000
131,463
15,000
40,000
86,388
225.000
225.OCM)
40,642
86,667
43,393
105.000
21,233
15,000
110,229
15.000
16,420
5,808
9,300
9,380
37,539
20.000
58,048
9,380
37,539
20.000
56,048
56,875
38,000
38,000
28,750
39,167
16,567
28,750
3,500
366
14,553
600
25,030
28,766
12,500
34,221
18,478
16,748
500
25,030
28,766
12,500
34,221
18,478
16,748
500
400
5,000
2.280
2.500
400
5,000
2,280
2,500
2,500
466,846
538,749
1,005,595
572,365
. LB of Sutton- London Borough of Sutton,. CCG- Clinical Commissioning Group., MDT- Multi-Disciplinary
Team.. PCN - Primary Care Network;
Al grants were expenéed for the pury)ose for whlch Ihey were intended.
Included in 2020 were ￿StrICted grants and contracts of £199,248.
£149,000 of government grants were recetved12020 - £40,000). This was commission funding paid by
London Borough of Sutton for delivery of contracted Infom)ation and Advice services.
26

AGE UK SUTTON
AND ITS SUBSIDIARY UNDERTAKING
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
INCOME FROM OTHER TRADING ACTIVITIES
Unrestricted Restricted
Funds
Funds
Total
2021
Total
2020
Olher
915
915
In 2020 no income from other trading activities was restricted.
INVESTMENT INCOME
Unr9StrlGtgd R8strlGtgd
Total
Total
Funds
Funds
2021
2020
Dividendg
Bank interest
4,912
10
4,912
10
6,300
37
4,922
4,922
6.337
In 2020 no investment income was restricted.
RAISING FUNDS
Unrestricted Restricted
Funds
Funds
Total
2021
Total
2020
Investment managers fees
Wages and salaries
Staff r¢Gruilment
Fundraising
Gengral Offi￿ expenses
Support costs {nole 91
2.545
34,809
2.545
34.809
3,621
16,172
2.094
7.023
1,290
1,393
19.373
7,023
46,471
46,471
41,883
In 2020 no expenses for raisiro funds were restricted.
27

AGE UK SUTTON
AND ITS SUBSIDIARY UNDERTAKING
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
CHARITABLE EXPENDITURE
UnrestrlGtod Rostrlctod
Funds
Funds
Total
2021
Total
2020
Wages and salaries
Staff related costs
Volunteer expenses
Rent & rates
Cleaning & ulililies
Legal & professional fees
Gommunication & postage
General office expenses
Depreciation
Client shoppirig
Support costs (note 91
466,468
28.024
487
29.847
1.756
7.000
20,457
12.800
435,905
24,631
902.373
52,655
487
36,018
2,065
670.806
18.195
1,305
34,467
327
1,663
15.351
21.649
714
6.171
309
2,000
3,304
21.446
23.761
34.246
77,374
19,985
77,374
108,7(XJ
88.715
92,989
655,554
591,125 1.246.679
857.466
In 2020 £197,419 of charitable expenditure was reslricled.
SUPPORT COSTS
Charltable
Expendlture
Total
2021
Wages and Salaries
Staff related ¢osts
Communications
Rent & rates
Cleaning & utililles
Other
Depreciation
68,338
16,139
3.305
5.T44
438
12,335
2,401
88,338
16,139
3,305
5,744
438
12,335
2,401
108,700
108,700
All support costs are deemed to relate wholly lo ¢harilable expenditure.
28

AGE UK SUTTON
AND ITS SUBSIDIARY UNDERTAKING
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
10 OTHER COSTS
Unrestrlcted
Funds
Restricted
Funds
2021
2020
Audit fee
Accountancy
Accountsrry under accrued last year
Trustees expenses I AGM
Pension interest
7,500
521
7,500
1,000
84
452
657
8,160
3,834
678
1,264
450
479
452
657
9,214
479
9,693
14,386
In 2020 no other costs were restricted.
These cosis are deemed lo be the governance costs of the group.
11 NET INCOMINGI{OUTGOING) RESOURCES FOR THE YEAR
Group and Charity
2021
2020
This is Staled after charging=
Audit
Other services
Depreciation
7.500
1,084
2,401
8.160
4,512
714
10,985
8,586
12 TRUSTEES AND KEY MANAGEMENT PERSONNEL REMUNERATION AND EXPENSES
Trustees did not receive remuneration in the year for their services. Ouring the year 2 Trustees12020 -
S) were re1ml￿r5ed expenses of £114 {2020 £6611 in respe¢t of travel and subsistence. Al the year
end £Nil (2020- £Nill was owed to the trustees. The expenses ¢laimed are in lirE with the Memorandum
& Articles.
Key management received total remuneration of £153,40g {2020 - £148.800).
Twstee Indemnity Insurance is included wlthln the charlty s overall inSuran￿_ During the year Ihe charity
paid £3,636 {2020 - £3.360) in respect of Insurance.

AGE UK SUTTON
AND ITS SUBSIDIARY UNDERTAKING
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
13 STAFF COSTS AND NUMBERS
Group and Charity
2021
2020
Aggregate payroll costs were:
Wages and salaries
Social security costs
Other pension costs
)3,719
67,004
20,872
696.816
49,350
14,940
991.595
761,106
Particulars of employees:
The average number of full-lirne equNalent staff employed by the charity during the financial year
amounted to..
2021
2020
Administrative staff
Management staff
Other
29.3
22.0
27.6
No employee earned over £60.000 par annum in either year.
14 FIXED ASSETS
Group and Charlty
Flxtures
And Fittings
Computer
Equipment
Motor
V8hicle8
Total
C05t
At 1 April 2020
Additions
Diswsals
2.826
542
5.458
31,127
34,495
5,458
(31,1271
131,127)
At 31 March 2021
2,826
6,000
8.826
Depreciation
Al 1 April 2020
Charge for the year- mis-posted
On disposals
31,127
31,977
2,401
(31,1271
706
1,695
{31,1271
At 31 March 2021
1,548
1,703
3,251
Net book value
Al 31 March 2021
1,278
4,297
5,575
Al 31 March 2020
1,984
534
2,518
30

AGE UK SUTTON
AND ITS SUBSIDIARY UNDERTAKING
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
16 INVESTMENT IN SUBSIDIARY
Charity
Share in group
Undartakings
Cost and Net book value
Al 31 March 2021 and 31 March 2020
£1
The investrnerbt comprises a 11)OQ/o owned subsidiary undertaking. Age UK Sutton Trading Limited which
is registered in England. Company No. 07533799. The principal activity of Age UK Sutton Trading is
limited to provision of sales of products and a gardening service lo older people. The nel Ios9 of Age UK
Sutton Trading Limited for the year ended 31 March 2021 was £650 (2020- £4.224). Profits are donated
lo the parent charity, Age UK Sulton.
The aggregate share capital and reserves al the year end arr*)unted to £110.1061 (2020 - £(9.4571).
1fj INVESTMENTS
Group and Charity
2021
2020
Market value as al 1 AFKII 2020
Additions
Disposals
Change in market valve
251,565
130.877
{117,3831
54.377
244.516
111.196
{69,852}
{34.295}
319.436
251,565
Cash available lo invest
6.541
17,669
Closlng valuatlon
325,977
269.234
Mark9t
Value
2021
Market
Value
2020
Quotad investrngnts
Bonds
Equilies
Global Investments
Open Ended Collectives
Property
Other
Cash
74,715
71,428
121,277
32,204
8,767
11,045
6,541
71,680
73,714
60,937
20,145
10,686
14,396
17,676
325,977
269,234
31

AGE UK SUThON
AND ITS SUBSIDIARY UNDERTAKING
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
16 INVESTMENTS I conld,.
The following investments a¢¢ount for more than 5% of the Ilsled Investments-
2021
2020
Findlay Park FDS
Link Fund Sol Ltd Trojan Intome
Link Fund Sol Trojan X Inc
5.01Q
5.12.10
8.01'/0
17 DEBTORS
Group
2021
Group
2020
Charlty
2021
Charity
2020
Amounts falling due within one yaar:
Trade debtors
Grants and directly charged services
Prepaymenls
Amounts due from Group undertakings
64,584
183,804
2,779
67.394
135,786
2.222
64,584
183,8D4
2,779
10,600
67,394
135,786
2,222
11,954
251,167
205,402
261,767
217,356
Amounts falling due aftor mora than
one year..
Grants and directly Gharged services
6.248
62,069
6,248
62,069
257,415
267,471
268.015
279,425
18 cRED￿ORS. Amounts falling due wlthin onE year
Group
2021
Group
2020
Charlty
2021
Charity
2020
Trade creditors
Defe￿ed Income
Other creditors
Accruals
11,122
159,776
4,943
43,507
11,122
159,776
4,943
42,504
573
153,131
2,815
24,067
153,131
2,815
25,273
219,348
181,787
218,345
180,586
32

AGE UK SUTTON
AND ITS SUBSIDIARY UNDERTAKING
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
19 CREDITORS: Amount$falling duo after on• year
Group
2021
Group
2020
Charity
2021
Charlty
2020
Oeferred income
6,248
79,362
6,248
79.362
20 OEFERRED INCOME
The movement in deferred income is as follows:
Group
2021
Group
2020
Chaflty
2021
Charity
2020
Balance at 1 April 2020
Amounlg deferred in the period
Amount released lo incoming resources
232.493
159.776
(232.493)
26.420
212.493
{6.420}
232.493
159.776
1232.4931
26,420
212,493
18.4201
Balance at 31 March 2021
15g,776
231493
159.776
232.493
21 PENSION AND OTHER POST-RETIREMENT BENEFIT COMMITMENTS
Group and Charity
2021
2020
Defined ContriEMJtion
Contribulions payable by the charity in the period
20.872
15.599
Mulli-Employer Pension Plan
Contributions payable by the charfty In the perlod
for defined benefit pension deficlt
6.074
5.898
26.948
21.497
Contributions 01 £4.840 (2020 - £2.8151 were payable to pensK)n schemes at the balance sheet date.
33

AGE UK SUThON
AND ITS SUBSIDIARY UNDERTAKING
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 P41ARCH 2021
22 PENSION SCHEME AND OTHER POST- RETIREMENT BENEFITS
The company participates it7 the scheme, a mulli-employer scheme which provides benefits to some 950 non-
associaled participating employers. The scheme is a defined benefit scheme in the UK. 11 is not possible for
the Company to obtain sufficient information to enable it lo account for the scheme as a defined b&nefil
scheme. Therefore it accounts for the scheme as a defined contribution scheme.
The scheme is subject lo the funding lègislation outlined in the Pensions Act 2004 which came into force o
30 December 2005. This. together with documents i5sueé by the Pensions Regulator and Technical Actuarial
Standards issued by the Financial Reporting Council, set out the framework for funding defined benefit
occupational pension schemes in the UK.
The Scheme is classified as a'lasl-man standing arrangement,. Ther6fore the company is potentially liable for
other participating employers, obligations if those employers ao unable to meet their share of the scheme
deficit following withdrawal from the scheme. Participating employers are legally required to meet their share
of the scheme deficit on an annuity purchase basis on withdrawal from the scheme,
A full actuarial valuation for the scheme was carrred out al 30 September 2017. This valuation showed assets
of £794.9m, liabilities of £926.4m and a deficit of £131.5m. To eliminate this funding 5hortFall, the Truslee has
asked the participating employers lo pay additional contributions lo the scheme as follows..
Deficit contrlbutions
From 1 April 2019 to 31 January 2025..
£11,243,000 per annuTn
(payable monthly and increasing by 3D/o each on 1st Aprll)
Unless a concession has bèen auyeed with the Trustee the term to 31 January 20Z5 applies.
Note that the scheme's previous valuation was carried out with an effective dale of 30 September 2014. Thls
valuation showed a9sels of £793.4m, liabilities of £969.9ffl and a deficit of £176.5m. To eliminate this funding
shortfall, the Trustee has asked the participating employers to pay additional contributions to the scheme as
follows..
Deficit contributions
From 1 April 2016 to 30 September 2025-.
£12,945,440 per annum
(payable monthly and increasing by 3Dh each on 1s1 April)
£54,560 per annum
{payable monthly and increasing by 3% each on 1st April)
From 1 April 2016 10 30 September 2028".
The recovery plan contributions are allocated to each participating employer in line with Ihair estimated share
of the Serie$ 1 and Series 2 scheme liabilities.
Vvhere the sGhewne is in deficit and where the company has agreed lo a deficit ￿ndIng arrangement the
company recognises a liability for this obligation. The amount recognised is the nel presert value of the deficit
reduction contributions payable under the agreement that relates lo the deficit. The present value is calculated
using the discount rale detailed in these disclosures. The unwirnding of the discount rale is recognised as a
finance cost.
PRESENTVALUES OF PROVISION
31 March 2021
l£sl
24,724
31 March 2020
(£s)
31 March 2019
l£sl
35,537
Present value of provision
29,295
34

AGE UK SUThON
AND ITS SUBSIDIARY UNDERTAKING
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
22 PENSION SCHEME AND OTHER POST- RETIREMENT BENEFITS I conld...
RECONCILIATION OF OPENING AND CLOSING PROVISIONS
Period Ending
31 March 2021
l£sl
Period Ending
31 March 2020
l£s)
Provision al start of period
29.295
35,537
Unwinding of the discount factor {inleresl expense)
657
450
Def￿ll contribution p2id
(6.074)
(5.8971
Remeasurements - impact of any change in assumpllons
846
{7951
Remeasurements - amendments to the contribution schedule
Provision al end of period
24.724
29.295
INCOME AND EXPENDITURE IMPACT
Period Ending
31 March 2021
{£s)
Period Ending
31 March 2020
l£s)
Interest expense
657
450
Remeasurements- impa¢t of any change in assumptions
{7951
Remeasurements- arllendmenls to the contribution schedule
Costs recognised in inGowne and expenditure account
ASSUhlPTIONS
31 March 2021
% per annum
31 March 2020
°A gerannum
31 March 2019
per annum
Rale of discount
0.66
2.53
1.39
The discount rates shown above are the equivalent single discount rates which, when used to discount the
future recovery plan CDntribulv)ns due, would give the same results as using a full AA corporate botMI yield
curve to di5courit the same recovery plan contributions.
35

AGE UK su￿ON
AND ITS SUBSIDIARY UNDERTAKING
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
22 PENSION SCHEME AND OTHER POST- RETIREMENT BENEFITS I contd...
The follomng schedule details the deficit contributions agreed be￿ the company and the scheme # each
year end period:
DEFICIT CONTRIBUTIONS SCHEDULE
Year ending
31 March 2021
l£sl
31 March 2020
(£sl
31 March 2019
l£sl
Year 1
6,257
6,444
6,638
5,697
6.074
6,257
6,444
6,638
5,697
5,897
6,074
6.257
6,444
6,638
5.697
Year 2
Year 3
Year 4
Year 5
Year 6
Year 7
Year 8
Year 9
Year 10
Year11
Year 12
Year 13
Year 14
Year 15
Year 16
Year 17
Year 18
Year 19
Year 20
The wmpany musl recognise a liability measured as the presentvalue of the contributions payable t￿l arise
from the deficit recovery agreement and the resulting expense in the incorne and expenditure account i.e.
the uwinding of the discount rale as a finance cost in the period in which it arises.
It Is these contributions that have been used to derive the companls balanc8 sheet liability.

AGE UK SUTTON
AND ITS SUBSIDIARY UNDERTAKING
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
23 ANALYSIS OF GROUP NET ASSETS BETWEEN FUNDS
Unr•strlct6d
Funds
Rgstricted
Funds
Total
Funds
Fixed assets
Current asse15
Long term assets
Current liabilities
Long term liabilities
Pension Liability
331.552
253.008
331,553
426,392
6,248
{219.348)
16,248)
124,728)
173,384
6,248
(146,065)
(6,2481
173.283)
124,724)
Nel assets at 31 March 2021
486,552
27,320
513.874
Analysis of group net assets between funds for the year ended 31 March 2020
Unrestrloted
Funds
Restrlcted
Funds
Total
Funds
Fixed assets
Current assets
Current liabilities
Long term liabilities
Pension Liability
271.752
263,648
161,989)
271,752
462,808
{181,787)
(79.3621
129,295)
199.160
(119.798)
(79.￿2)
129,295)
Nel assets at 31 March 2020
444,116
444.116
37

AGE UK surroN
AND ITS SUBSIDIARY UNDERTAKING
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
24 MOVEMENT IN FUNDS
Group and Charity
At 1 April
lrt¢oming
2020 Resources
Outgoing
Resources
31 March
2021
Transfers
Unrestrlcted Funds
Pension Liability
go,000
90.000
Total unrestricted funds excl. Pension
354,116
755,172
712,085
16511
396,552
Total unrestricted funds
444.116
755,172
712.085
(6511
486.552
Movement in unrestricted funds for Group and Charity the year ended 31 March 2020
Revaluation
Gains and 31 March
losses
2020
At 1 April
In¢omlng
2019 Resour
Outgolng
R8¥ourcè
Transfers
Unrestrictgd Fund5
Designated funds..
P8nsion Liability
90,000
90,000
Generdl funds..
Total unrestricted @xc
Pension
270,494
831,609
1714,487)
133.5001
354,116
Total unrestricted funds
360,494
831,609
1714,487)
133,500}
444,116
Purpose of designated funds
Pengion Liability - to meet the potential cost associated should the group need to buy-out the cost
associated with the defined benefit scheme.

AGE UK s￿￿ON
AND ITS SUBSIDIARY UNDERTAKING
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
MOVEMENT IN FUNDS leonld...
Group and Charity
At 1 Aprll Incomlng
Outgolng
2020
Resourcès Re50urce5
31 March
2021
Restrlctad Funds
Transfers
ALPS
Advice Link
City Bridge
Sullon ICBF
Better Lives
Sutton Community Fund
ASDA Foundation
Mercers
Warm Homes
Covid Emergency Funds
Skiplon Building Society
London Community Funders
Wave 3
The National Lottery
CAF Resilien￿ Fund
Independent Ase
Age UK London
Client Shopping
Social Prescfibing
56,048
28,750
2,500
(56,048)
128,750)
(2,500)
900
25.030
9,380
191,817
2,280
1900)
{25,681)
19,3801
(191,817)
19481
651
1,332
34,221
18,478
28,766
12,500
20,000
77.374
110.229
{34,2211
118,4781
128.7661
12.500
13.488
(6.5121
177,3741
{110.229}
Totsl restricted funds
618,273
{591,604)
651
27,320
Total funds
444,115
1,319,068 (1,302,843)
513,872
The purpose of the restricted funds is set out below..
Covid Emergency Funds- indudes tunds from various sources to enable continuation of provision
of seTvices to support clients through the crisÈs.
Skipton Building Society- to purchase tablets for clients to use to provide virtual book ¢lub.
London Community Funders Wave 3- to support providing food for clients and develop a healthy
lrfe5ty1e.
The National Lottery- to support befriending volunteers.
CAF Resilience Fund - to support increase in demand for Community Support servw.
Independent Age- lo support Age UK core resilience during Covid crisis.
Age UK London - to support a due diligence proiecl.
Adv5ce on the road - City Bridge- Mobile information and odvice for older people a¢ro$s Sutton,
with a foeug on reaching the mogt vulnerable and isolated members of the communily.
Better Lives is a programme lo tackle loneliness. including assessment, methodology. ￿al setting,
5ignp05tir*g and outcome measuring.
Social Prescribing is a contract with NHS England to provide Social Prescribing services to the
local Primary Cafe neiwork. The restricted element of the conlracl relates lo specified Link Worker
posts directly relMtr￿rse￿.

AGE UK SUTTON
AND ITS SUBSIDIARY UNDERTAKING
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
MOVEMENT IN FUNDS I contd...
Movement in restricted funds for Group and Charity the year ended 31 March 2020
At 1 April Incorning Outgoing
2019
Re80urcgs Resource
31 March
2020
Restricted Funds
Transfer
ALPS
Advice Link
Sutton Uplift
City Bridge
Sutton ICBF
Bettèr Live$
Sutton Community Fund
ASDA Foundation
Mercers
Warm Hom88
40.000
56.875
39.167
16.567
2.500
16.420
3.500
366
14.553
9,300
140,0001
156,8751
{39,167)
116,5671
12,500)
(16,420}
13,5001
13661
{14,5531
19,3001
Total restricted funds
199,248 (199,2481
25 FINANCIAL OBLIGATIONS
Operating lease payments repr8sent rentals payab5e by the Group and Charity. At the reporting @nd date
the company had outstanding commitments for future minimurT7 lease payments under nO[￿Gan￿lIable
operating leases, which fall due as follows.. -
Group and Charity
Land and Bulldlng8
2021
2020
Less than one year
Be￿een aTKI five years
35.000
8.750
35,0(K)
43,750
40

AGE UK surroN
AND ITS SUBSIDIARY UNDERTAKING
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
26 CONTROL
There are no ¢ontrolling parties.
27 RECONCILIATION OF CONSQLIDATED NET INCOME I (EXPENDITURE> TO NET CASH FLOW
FROM OPERATING ACTIVITIES
2021
2020
Net income for tho reportlng perfod
Adjustments for=
Depreciation charges
(Gains}Ilosses on investments
Gain on sale of fixed assets
Dividends and interest from investments and bank
Decreasel(increasel in debtors
{Decrease)fincrease in creditors
Movement in provisions
69,756
83.622
2,401
(54,377}
14.8001
14,9221
10.056
(35.553)
14,5711
714
34.295
(1.8341
(9.5511
{207.3871
206.646
(6.2421
Not ¢ash provlded by operatlng actlvltles
{22,010)
I￿,263
28 RECONCILIATION OF CHARITY NET INCOME I (EXPENDITURE) TO NET CASH FLOW FROM
OPERATING ACTIVITIES
2021
2020
Nat Incoma for tha reporting period
Adjustments for=
Depreciation charges
Profil on disposal of fixed assets
{Gainsylosse5 on investments
Dividends and interest from investments and bank
Decreasel(increase) in debtors
{Decrease) in creditors
Movement in provisions
70,406
87,848
2.401
(4.800)
{54.377)
(4,922}
11,410
(35,355)
(4,571)
714
{1.834}
34.295
{9.5511
1213.2621
1206,6391
{6,2421
Net cash provided by op¢rating activities
119,8081
98,607
41

AGE UK surroN
AND ITS SUBSIDIARY UNDERTAKING
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2021
29 FINANCIAL INSTRUMENTS
The carrying avnounts of the charity's financial instruments are as follows..
Group
2021
Group
2020
Charity
2021
Charity
2020
Financial assets
Debt instruments measLJred at
amortised costs
Equity instruments measured at
cost less impairment
219,092
213.013
229,692
221,271
319,436
251,558
319,436
251,558
Flnancial Liabilitles
Financial liabilities measured at
amortised cost
59,572
28,658
58,569
27,450
42

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