## DISABILITY INFORMATION ADVICE LINE (DIAL) ANNUAL GENERAL MEETING 

28th OCTOBER 2021 **CHAIRS REPORT** 

I have pleasure in presenting my second Chair’s report. 

The past 12 months has once again presented some challenges to our daily lives; but as COVID restrictions have been eased thankfully we have returned to some sense of normality 

As a consequence of this, pleasingly this year’s Annual General Meeting can once again be held ‘in person’ and regular trustee meetings are now taking place. 

DIAL have continued to adapt day to day working practices and have relative recently recommenced face to face client appointments. All staf and  volunteers  have  continued  to  show  willingness  and  flexibility  to ensure a key community service is available. 

On behalf of the trustees I would like express my thanks and appreciation to all at DIAL for their ongoing hard work and commitment. 

E.V.M 6.10.21 



Page 2

## Dial South Worcestershire 

## Financial Accounts 

For The Year Ended 31 March 2021 



## DIAL SOUTH WORCESTERSHIRE BALANCE SHEET 

## AS AT 31 MARCH 2021 

|DIAL SOUTH WORCESTERSHIRE<br>BALANCE SHEET<br>AS AT 31 MARCH 2021|DIAL SOUTH WORCESTERSHIRE<br>BALANCE SHEET<br>AS AT 31 MARCH 2021||
|---|---|---|
|**CURRENT ASSETS**<br>Note General<br>Restricted<br>**TOTAL**<br>Fund<br>Funds<br>Cash at Bank and in hand<br>63,767<br>63,767<br>Total Current Assets<br>63,767<br>-<br>63,767<br>**CURRENT LIABILITIES**<br>Accruals & Short Term Creditors<br>12<br>2,491<br>-<br>2,491<br>-<br>**NET ASSETS**<br>61,276<br>-<br>61,276<br>**GENERAL RESERVES**<br>As at 1 April 2020<br>36,860<br>-<br>36,860<br>Change in reserves<br>24,416<br>-<br>24,416<br>As at 31 March 2021<br>61,276<br>-<br>61,276||**2020**<br>36,960|
|||36,960<br>100<br>-<br>36,860|
||36,860<br>-<br>36,860<br>24,416<br>-<br>24,416<br>61,276<br>-<br>61,276|37,900<br>1,040<br>-<br>36,860|



For the year ending 31/03/2021 the company was entitled to exemption from audit under section 477 of the Companies Act 2006 

The members have not required the company to obtain an audit in accordance with section 476 of the Companies Act 2006 

The directors acknowledge their responsibility for complying with the requirements of the Act with respect to accounting records and for the preparation of accounts 

These accounts have been prepared in accordance with the provisions applicable to companies subject to small companies regime 

SIGNED Name Sarah Baldwin ACMA CGMA Position Head of Finance Date 25/06/2021 



## **Statement of Financial Activities** 

## **For the year ended 31 March 2021** 

**(incorporating the income and expenditure account)** 

## **INCOMING RESOURCES** 

Worcs CC SS Grant Fund Raising COVID-19 Donations Bank Interest Gift Aid 

## **RESOURCES EXPENDED** 

Charitable Expenditure Governance Costs 

## **TOTAL RESOURCES EXPENDED** 

Transfer between funds 

Net Movement in Funds 

Fund Balance brought forward Fund Balance carried forward 

|Note General<br>Restricted<br>**TOTAL**<br>Fund<br>Fund<br>2a<br>18,936<br>18,936<br>2b<br>22,204<br>22,204<br>2c<br>31,940<br>4<br>1,871<br>1,871<br>4<br>16<br>16<br>-<br>-<br>74,967<br>-<br>43,027<br>3a<br>50,551<br>50,551<br>24,416<br>-<br>7,524<br>-<br>5<br>-<br>-<br>-<br>5<br>24,416<br>-<br>24,416<br>36,860<br>-<br>36,860<br>61,276<br>-<br>61,276|Note General<br>Restricted<br>**TOTAL**<br>Fund<br>Fund<br>2a<br>18,936<br>18,936<br>2b<br>22,204<br>22,204<br>2c<br>31,940<br>4<br>1,871<br>1,871<br>4<br>16<br>16<br>-<br>-<br>74,967<br>-<br>43,027<br>3a<br>50,551<br>50,551<br>24,416<br>-<br>7,524<br>-<br>5<br>-<br>-<br>-<br>5<br>24,416<br>-<br>24,416<br>36,860<br>-<br>36,860<br>61,276<br>-<br>61,276|**2020**<br>19,500<br>1,890<br>8,767<br>40<br>589|
|---|---|---|
||74,967<br>-<br>43,027|30,786|
|||45,545|
||24,416<br>-<br>7,524<br>-|14,759<br>-|
|||14,759|
|||14,759|
||36,860<br>-<br>36,860<br>61,276<br>-<br>61,276|37,900<br>36,860|





## **Notes to the financial statements for the year ended 31 March 2021** 

## **1  Accounting policies** 

## **a) Basis of preparation of accounts** 

The financial statements have been prepared under the historical cost convention and comply with the Companies Act 1985. The Financial Statements have been prepared in accordance with the Statement oF Recommended Practice (SORP)"Accounting and Reporting by Charities March 2005",the Financial Reporting Standard for Smaller Entities (FRSSE) and applicable accounting standards. 

## **b) Fund accounting** 

Unrestricted funds are available for use at the discretion of the Trustees in furtherance of the charitable objectives of DIAL. 

Restricted funds are subject to specific restrictions imposed by donors or by the purpose of the appeal. The purpose and use of restricted funds is set out in the notes to the financial statements 

## **c) Incoming resources** 

All income is accounted for as soon as DIAL has entitlement to the income, there is certainty of receipt and the amount is quantifiable. 

Donated facilities are as described in note 9. 

## **d) Pension policy** 

DIAL operates a pensions policy in compliance with Stakeholder pension requirements and contributes at a rate of 5% of salary 

## **e) Resources expended** 

All expenditure is accounted for on an accruals basis and has been listed under headings which aggregate all the costs related to that activity. Where costs cannot be directly attributed, they have been allocated to activities on a basis consistent with the use of resources. 

Direct costs, including directly attributable salaries are allocated on an actual cost basis to the area of activity. Overheads are allocated between expense headings on the basis of time spent Governance costs are no longer required to be displayed separately in the financial accounts and organisational administration and compliance with constitutional and statutory requirements. 

## **f) Fixed assets Policy** 

Assets valued at under £1,000 are written off in the year of purchase. Assets over £1,000 are depreciated at 25% of cost per annum for tangible fixed assets and 33% of cost per annum for computers so as to write them off over their expected useful lives. 

## **g) Changes to previous accounts** 

None 

## **h) Interest Received** 

In accordance with ACEVO recommendation, interest received on combined bank accounts has been allocated proportionately to restricted accounts only when there has been a specific request in the the contract with the funding organizations. No such requests have been received 



## **2 Income** 

## **a) Grants** 

Dial South Worcestershire has a contract from Worcestershire County Council (WCC) as part of the Worcestershire Advice Network partnership with Citizens Advice / WHABAC and Age UK's to provide information services on contract to the council 

## **b) Fundraising** 

## Dial has been successful in winning funds 

from various trusts and charities which are outlined below. Without the support of these sponsors Dial would not be able to carry out the full range of its services and we are extremely grateful for their support. 

## **c) Covid-19 funding** 

Dial has been able to secure funding from various sources to enable our organisation to provide its valuable service throughout the pandemic period. 

Staff were furloughed for part of the 2020/21 period. See heading HMRC. 

|WCF COVID-19<br>WCC<br>MS Society<br>HMRC<br>Eveson<br>Disability action<br>Sundry Donations<br>John Martin's Charity<br>Roger & Douglas Turner Grant<br>Gift Aid<br>Bank Interest|**General**<br>**Fund**<br>24,236<br>18,936<br>9,100<br>7,704<br>7,500<br>4,158<br>1,871<br>1,446<br>-<br>-<br>16<br>74,967|**Restricted**<br>**2021**<br>**Fund**<br>**Total**<br>0<br>24,236<br>0<br>18,936<br>0<br>9,100<br>0<br>7,704<br>0<br>7,500<br>0<br>4,158<br>0<br>1,871<br>0<br>1,446<br>0<br>-<br>0<br>-<br>0<br>16<br>-<br>74,967|**2020**<br>-<br>20,700<br>2,100<br>-<br>7,565<br>-<br>5,584<br>1,446<br>2,000<br>803<br>53|
|---|---|---|---|
||||40,252|



## **3  Resources expended** 

The activities of the charity are determined by the direct request of clients. It is estimated that about 15% of time of the core project is spent on management and administration. 



## **a) Analysis of total resources expended** 

General Restricted TOTAL Fund Funds Charitable Activities 50,551 - 50,551 Governance - 50,551 - 50,551 **b) Transfers between funds** Restricted Funds General Lloyds Transfers between funds Fund - - - - 

## **c) Analysis of costs** 

|||Total|
|---|---|---|
|Salaries||37,273|
|Travel||691|
|Telephone &  Postage||1,769|
|Stationery||162|
|Professional Fees||1,896|
|Copier Hire||615|
|Computer||403|
|Printing||410|
|Domestic||92|
|Training||219|
|Core||7,021|
|**TOTAL**|**£**|**50,551**|



From April 2020 to March 2021 there were four part time employees who worked the equivalent of 1.4 FT employees ( based on a 37 hour week.) 

## **4 Analysis of Incoming resources** 

The principle incoming resources are granted and fundraising as shown in Note 2 together with donations (£1871) and bank interest (£16). 

|**5**<br>**Movement of Funds**<br>**Income**<br>WCF COVID-19<br>WCC<br>MS Society<br>HMRC<br>Eveson<br>Disability action<br>Sundry Donations<br>John Martin's Charity<br>Roger & Douglas Turner Grant<br>Gift Aid<br>Bank Interest<br>Total<br>**Expenditure**<br>**Transfers**<br>Net Balance<br>B/fwd<br>**Balance**|**General**<br>24,236<br>18,936<br>9,100<br>7,704<br>7,500<br>4,158<br>1,871<br>1,446<br>-<br>-<br>16<br>74,967<br>50,551<br>-<br>24,416<br>36,860<br>61,276|**2021**<br>**Restricted**<br>**Total**<br>-<br>24,236<br>-<br>18,936<br>-<br>9,100<br>-<br>7,704<br>-<br>7,500<br>-<br>4,158<br>-<br>1,871<br>-<br>1,446<br>-<br>-<br>-<br>-<br>-<br>16<br>-<br>74,967<br>50,551<br>-<br>-<br>-<br>24,416<br>-<br>36,860<br>-<br>61,276|**2020**<br>-<br>20,700<br>2,100<br>-<br>7,565<br>-<br>5,584<br>1,446<br>2,000<br>803<br>53|
|---|---|---|---|
||||40,252|
||||41,292<br>-|
||||1,040<br>-|
||||37,900|
||||36,860|





## **6** 

No remuneration was paid to trustees during the year. 

**7** 

No travel expenses were paid to trustees during the year. 

**8** 

No indemnity insurance was paid to protect the charity from loss arising from the neglect or defaults of its employees and volunteers. 

**9** 

The Trustees and staff gratefully acknowledge the support by the Crown Estate  through the provision of premises and services free of cost, and the continued support of volunteers who enable the work of DIAL. **10** 

## **Reserves and future liabilities** 

The trustees have a policy of maintaining the reserves above a level that would meet the predicted redundancy costs of the staff; there are no contract costs for premises or services. 

**11 Debtors and prepayments** None **12** 

## **Creditors and Accruals** 

There are 7 cheques, totalling £2,941 that have not been cashed but relate to 2020/21 Cheque numbers 2655, 2657-2662 

**13** 

## **Balances in restricted funds** 

There are no restricted funds 

**14** 

## **Fixed Assets** 

Purchases of less than £1,000 are written off in the year of acquisition. DIAL has no single asset of value greater than £2,000 

Value at 31 March of office computers £Nil 


**----- Start of picture text -----**<br>
15<br>**----- End of picture text -----**<br>


## **Organisation Risks** 

Future funding of the organisation beyond March 2022 depends on the renewal or replacement of existing Services Level Agreement for the core project, and securing sources of funding for the Welfare Benefit Advice. 


**----- Start of picture text -----**<br>
16<br>Reserves Policy<br>**----- End of picture text -----**<br>


The Trustees have a policy of maintaing sufficient reserves to ensure the continued operation of the charity for three months. 



INDEPENDENT EXAMINER'S REPORT TO THE TRUSTEES OF DIAL SOUTH
WORCESTERSHIRE
I I'eport on the accounts of the charity for the year ended 31. March 2021, which are set out on
the following pages.
Respective Responsibilities of Trustees and Examiner
The charity's trustees are responsible for the prepa ration of tlie accouiits. The cha rity's
trustees consider that an audit is not required for tliis year uiider Part 16 of the Compaiiies Act
aiid that an independent exainiiiation is needed. The cliEJrity's gross incoine does not exceed
£250,000 and l am qualified to undertake the examination by being an independent examiner.
11 is my responsibility to..
'exainine the arcounls (under section 145 of Ihe Charities Act 20111..
'to follow the procedures laid down in the General Directioiis given by the CharSty
Commissioners (under section 145 (5)(b) of the Act); and
to slate whother particular matters have come to my attention
Basis of Independent Examiner's Report
My examination wa5 carried out in accordaiice wlth the General Directions siven by the Cliarity
Commissioners. An examination includes a review of the accounting records kept by the
cliarily and a comparison of the account5 presented with those records.11 also includes
corlsideralion ol aiiy unusual items or disclosure% in Ilie accounts, and the Seeking of
explantions froin you (?s Iruslees concerning any sucl) n)atlers. The procedures undertaken do
not provide all Ilie evideiice that would be required in an audit and, consequently, I do not
express an audit opinion on the view given by the accounts.
Independent Examiner's Statément
In connection with my exainiiialion, no matter has come to my attention..
*whlch gives me reasonable cause to believe that, in any material respect, the
requirements
(alto keep accounting records in accordance with s386 of the Comp8nies Act 2006.,
and
(b)to prepare accounts which accord with the accounti ng records and to comply with
the
accounting requirements of the Compan ies Act 2006 and Statement of Recommended
Practice- Accounting and Reporting by Charities (revised 2005) have not been Inet., or

'to which, in my opinion, attention should be drawn in order to enable a proper
understanding of the accounts lo be reached.
2J/o3/ 11
Josephine Leslie ACA