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2025-03-31-accounts

Company registration number: 04155890 Charity registration number: 1085498

The Helpful Bureau

(A company limited by guarantee) Annual Report and Financial Statements for the Year Ended 31 March 2025

Community Accounting Plus Units 1 & 2 North West 41 Talbot Street Nottingham NG1 5GL

The Helpful Bureau

Contents

Reference and Administrative Details 1
Trustees' Report 2 to 7
Independent Examiner's Report 8
Statement of Financial Activities 9 to 10
Balance Sheet 11
Notes to the Financial Statements 12 to 22

The Helpful Bureau

Reference and Administrative Details

Trustees John Fox, Chair Margaret Bowen Susan Paterson Steph Reston Stephon Jeremiah Charity Registration Number 1085498 Company Registration Number 04155890 Registered Office 145-147 Derby Road Stapleford Nottingham NG9 7AS Independent Examiner Eva Stevens, employee of Community Accounting Plus Units 1 & 2 North West 41 Talbot Street Nottingham NG1 5GL

Page 1

The Helpful Bureau

Trustees' Report

The trustees, who are directors for the purposes of company law, present the annual report together with the financial statements of the charitable company for the year ended 31 March 2025.

Trustees and officers

The trustees and officers serving during the year and since the year end were as follows:

Trustees:

John Fox, Chair Elizabeth Newby, Treasurer (resigned 5 September 2024) Margaret Bowen Susan Paterson Steph Reston Ray Wilkins (resigned 25 July 2024) David Glover (appointed 11 May 2024 and resigned 5 September 2024) Stephon Jeremiah (appointed 18 November 2024)

Structure, governance and management

Nature of governing document

Memorandum and Articles of Association incorporated 7 February 2001 as amended by special resolutions dated 01 November 2004 and 22 September 2006. Certificate of incorporation on change of name dated 20 January 2009. It has no share capital and the liability of each member in the event of winding-up is limited to £10.

Recruitment and appointment of trustees

Applications for membership are considered at each committee meeting. Trustees are elected at the AGM.

Objectives and activities

Objects and aims

To undertake voluntary work in particular but not exclusively in the advancement of education, the promotion and protection of good health, the provision of facilities for recreation and leisure time activities in the interests of social welfare with the object of improving the conditions of life of the community and other similar charitable activities amongst those people in need thereof in Nottinghamshire and surrounding areas ("the area of benefit").

Page 2

The Helpful Bureau

Trustees' Report

Objectives, strategies and activities

In order to achieve these objectives, The Helpful Bureau as a registered charity and not-for-profit organisation is committed to supporting people to live safely, independently, and happily in their own homes. We work primarily with older adults and individuals living with disabilities across Broxtowe and the surrounding areas. Our work is delivered through four key service areas:

  1. Home Support Services

  2. Volunteer Transport Scheme

  3. Befriending Support

  4. Social and Community Activities

Home Support Services

We offer a range of support including a handyman service to assist with small DIY tasks. Our Home Support team also provides help with day-to-day domestic tasks such as light cleaning, meal preparation, shopping and wellbeing checks, offering reassurance and practical help to those living alone or with limited mobility.

Transport Scheme:

Our wheelchair accessible vehicle (WAV) enables clients to attend essential appointments, go shopping, or participate in social activities. In addition to our WAV, we have a team of volunteer drivers who use their own vehicles to ensure our clients stay connected to their communities through reliable, door-to-door transport. We also offer local day trips on our minibus or for longer journeys we hire a coach.

Befriending and Reconnect:

Loneliness and isolation are real challenges for many of our clients. Our befriending scheme matches volunteers with older people for regular visits and phone calls. Volunteers can also accompany individuals on outings to help rebuild confidence and support social engagement. We host our fortnightly Reconnect Coffee Mornings, providing a friendly and welcoming space to boost social interaction and community connection.

Resource Centre and Social Events:

Our weekly Resource Centre offers movement-to-music classes, access to information and advice, a freshly cooked two-course lunch, and a variety of activities to promote wellbeing. We also run regular groups, including games afternoons and Wellbeing Wednesdays, craft-based social sessions that support creativity and connection.

Additional Services: We also host a regular foot care clinic at our offices and signpost clients to other local services and organisations when their needs extend beyond our remit. We are proud to offer a holistic, community-based approach to care and support, empowering people to stay active, independent, and socially connected.

Page 3

The Helpful Bureau

Trustees' Report

Public benefit

People are healthier:

People who access our services are able to maintain a good standard of living, thus improving quality of life. They are given peace of mind, knowing that there is help when it is needed. They feel supported and safe and this promotes well-being both physically and mentally, and prevents the need for other more costly services.

People live in vibrant and supportive communities:

Our services help our clients to feel less vulnerable in the community, providing home security and maintaining gardens mean that they are less likely to be targeted for crime. They have more pride in their surroundings and can maintain a sense of dignity.

People are encouraged and supported to access local community and social groups.

Volunteers use their experience and life skills to help with the provision of practical services, keeping them active within the community and helping us to provide a value for money service.

People live independently for as long as possible:

We will encourage people to make the most of their later years and enable them to access the right support when they need it. We will focus on preventative services for conditions that often affect people in later life, including falls prevention, depression, arthritis etc.

We will provide practical services such as a Handyman, Gardener, Decorator and Domestic support for people who are older, and/or disabled to help them remain living independently in their homes.

Carers are more supported and we signpost people to other services appropriate to their needs whether physical, emotional or financial.

People can access the right care and support, at the right time:

Through regular contact with our organisation, through the practical services team, we are able to highlight when a client may need additional support, act upon it immediately and signpost them to any other appropriate service.

The trustees confirm that they have complied with the requirements of section 17 of the Charities Act 2011 to have due regard to the public benefit guidance published by the Charity Commission for England and Wales.

Page 4

The Helpful Bureau

Trustees' Report

Achievements and performance

We have well over 2,000 registered clients using our services. There are more clients registering who are over 75 years young and a bigger percentage are being referred by health professionals, family or friends. We are seeing more who have memory or mental health issues.

We have looked at our Funding strategy and have increased our Trusts & Foundations Applications. We were successful in receiving funding from the Local Communities Fund, Broxtowe Borough Council and from Nottinghamshire County Council, which partly enables us to continue with our services. However, there was a reduction from the previous funding, which means more funding has been requested from Trusts and Foundations. A very generous Deed of Gift from The Edward Gostling Foundation, along with a surprise much appreciated funding award from The Postcode Lottery, has allowed us to be confident in expanding and moving forward. Our recent leasing of new premises has now given us a visible and accessible presence on the high street and is a significant factor in our growth in clients and services this year and hopefully into the future. Our befriending service continues courtesy of funding from the Lottery Communities Fund. We will be looking for further funding to continue this valuable and much needed service in our local community. Our 16 seater minibus, purchased in 2019, is very well used and our trips are regularly at full capacity. We have received many donations to purchase a new replacement, which will be a fully wheelchair and disability accessible vehicle. We are hopeful for further funding and to purchase in the next financial year. Our website is now more user-friendly and we also use Social Media as a way to expand, advertise and celebrate our achievements.

Home support continues to be a core part of our charity and grows year by year with 10 part time workers, providing 480 hours per month to our clients. As our Home Support, Grumpy Old Men’s Club and The Golden Girls grow, they all provide a very successful avenue into our other services.

We are greatly helped by our most valuable financial asset, our volunteers, who are at the very heart of the charity. The figures speak for themselves in the hours per month they contribute: Befriending 94; Transport 92; Mini bus escorts 16; Lunch club and Activities 184 and Admin & Office 20; making a grand total of 406 hours per month. These are the recorded hours and do not include the very many hours our trustees give so freely, nor does it include the extra hours, so many our staff and volunteers offer, when needs matter.

Financial review

After looking at our financial position we are making ourselves more sustainable and have reviewed the charges for our services and this has brought 33% of our income. 57% of this financial year’s income has come from trusts and foundation grants and other charities; 6% from government grants and the remainder comes from individual donations and bank interest. Our financial position at the year-end was good, leaving a healthy reserve.

Policy on reserves

The charity's policy is to retain reserves equivalent to 3 months operating costs. We have also set up a reserve for our vehicles and one for future developments.

Page 5

The Helpful Bureau

Trustees' Report

Principal risks and uncertainties

Funding

The main risks are funding cuts, cost/wage increases due to inflation and the reduction of volunteers. Volunteer drivers did not all return after COVID lockdowns, and generally recruiting volunteers has been more difficult. We advertise in free local papers and throughout website, social media, and notice boards for volunteers. We are going to set up a reserve for the cost of living increases as we are conscious that our current funding has no inflationary links and therefore will not cover any cost increases such as minimum wage which has a knock on effect to the remainder of our salary costs. We are also conscious that our clients will be particularly affected by increase in fuel costs and we will need to be cautious about increasing costs for paid services. We are grateful to all our funders and supporters and are aware that their funds are also squeezed; we will continue to look at improved efficiency in our delivery without impacting on service delivery.

Page 6

The Helpful Bureau

Trustees' Report

Statement of Responsibilities

The trustees (who are also the directors of The Helpful Bureau for the purposes of company law) are responsible for preparing the trustees' report and the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice), including FRS 102 "The Financial Reporting Standard applicable in the UK and Republic of Ireland". The report and accounts have been prepared in accordance with the provisions in the Companies Act 2006 relating to small companies.

Company law requires the trustees to prepare financial statements for each financial year. Under company law the trustees must not approve the financial statements unless they are satisfied that they give a true and fair view of the state of affairs of the charitable company and of the incoming resources and application of resources, including its income and expenditure, of the charitable company for that period. In preparing these financial statements, the trustees are required to:

The trustees are responsible for keeping proper accounting records that can disclose with reasonable accuracy at any time the financial position of the charitable company and enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charitable company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

The trustees are responsible for the maintenance and integrity of the corporate and financial information included on the charitable company's website. Legislation governing the preparation and dissemination of financial statements may differ from legislation in other jurisdictions.

Small companies provision statement

This report has been prepared in accordance with the small companies regime under the Companies Act 2006.

The annual report was approved by the trustees of the charity on .................... and signed on its behalf by: 22. 12. 2025 SEE .........................................

John Fox

Trustee

Page 7

The Helpful Bureau

Independent Examiner's Report to the trustees of The Helpful Bureau ('the Company')

Independent examiner’s report to the trustees of The Helpful Bureau ('the Company')

I report to the charity trustees on my examination of the accounts of the company for the year ended 31 March 2025.

Responsibilities and basis of report

As the charity’s trustees of the Company (and also its directors for the purposes of company law) you are responsible for the preparation of the accounts in accordance with the requirements of the Companies Act 2006 (‘the 2006 Act’).

Having satisfied myself that the accounts of the Company are not required to be audited under Part 16 of the 2006 Act and are eligible for independent examination, I report in respect of my examination of your charity’s accounts as carried out under section 145 of the Charities Act 2011 (‘the 2011 Act’). In carrying out my examination I have followed the Directions given by the Charity Commission under section 145(5)(b) of the 2011 Act.

Independent examiner’s statement

Since the Company's gross income exceeded £250,000 your examiner must be a member of a body listed in section 145 of the 2011 Act. I confirm that I am qualified to undertake the examination because I am a member of the Chartered Institute of Public Finance and Accountancy (CIPFA), which is one of the listed bodies. I have completed my examination. I confirm that no matters have come to my attention in connection with the examination giving me cause to believe that in any material respect:

  1. accounting records were not kept in respect of the Company as required by section 386 of the 2006 Act; or

  2. the accounts do not accord with those records; or

  3. the accounts do not comply with the accounting requirements of section 396 of the 2006 Act other than any requirement that the accounts give a ‘true and fair' view which is not a matter considered as part of an independent examination; or

  4. the accounts have not been prepared in accordance with the methods and principles of the Statement of Recommended Practice for accounting and reporting by charities [applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102)].

I have no concerns and have come across no other matters in connection with the examination to which attention should be drawn in this report in order to enable a proper understanding of the accounts to be reached.

...................................... Tobe

Eva Stevens, BSc, CPFA, employee of Community Accounting Plus member of the Chartered Institute of Public Finance and Accountancy (CIPFA)

Units 1 & 2 North West 41 Talbot Street Nottingham NG1 5GL

23/12/2025 Date:.............................

Page 8

The Helpful Bureau

Statement of Financial Activities for the Year Ended 31 March 2025 (Including Income and Expenditure Account and Statement of Total Recognised Gains and Losses)

Note
Income and Endowments from:
Donations and legacies
2
Charitable activities
3
Investment income
5
Total Income
Expenditure on:
Charitable activities
6
Total Expenditure
Net income/(expenditure)
Transfers between funds
Net movement in funds
Reconciliation of funds
Total funds brought
forward
Total funds carried forward
19
Unrestricted
£
61,363
123,755
1,785
186,903
(70,988)
(70,988)
115,915
(126,916)
(11,001)
74,310
63,309
Restricted
£
-
114,767
-
114,767
(245,225)
(245,225)
(130,458)
126,916
(3,542)
13,847
10,305
Endowment
£
-
70,000
-
70,000
-
-
70,000
-
70,000
-
70,000
Total
2025
£
61,363
308,522
1,785
371,670
(316,213)
(316,213)
55,457
-
55,457
88,157
143,614
Total
2024
£
41,378
230,405
1,064
272,847
(272,011)
(272,011)
836
-
836
87,321
88,157

All of the charity's activities derive from continuing operations during the above two periods. The funds breakdown for the period is shown in note 19.

The notes on pages 12 to 22 form an integral part of these financial statements. Page 9

The Helpful Bureau

Statement of Financial Activities for the Year Ended 31 March 2025 (Including Income and Expenditure Account and Statement of Total Recognised Gains and Losses)

These are the figures for the previous accounting period and are included for comparative purposes

Note
Income and Endowments from:
Donations and legacies
2
Charitable activities
3
Investment income
5
Total income
Expenditure on:
Charitable activities
6
Total expenditure
Net income/(expenditure)
Transfers between funds
Net movement in funds
Reconciliation of funds
Total funds brought forward
Total funds carried forward
19
Unrestricted
funds
£
41,378
108,217
1,064
150,659
(51,007)
(51,007)
99,652
(96,568)
3,084
71,226
74,310
Restricted
funds
£
-
122,188
-
122,188
(221,004)
(221,004)
(98,816)
96,568
(2,248)
16,095
13,847
Total
2024
£
41,378
230,405
1,064
272,847
(272,011)
(272,011)
836
-
836
87,321
88,157

The notes on pages 12 to 22 form an integral part of these financial statements. Page 10

The Helpful Bureau (Registration number: 04155890) Balance Sheet as at 31 March 2025 2025 2024 IYo¢e Fixed Asset5 Tangible assets 11,267 8,478 CurreD¢ assets Debtors Cash at bank and in hand 12 13 2,593 131,959 4.314 76,999 134,552 81.J13 Creditors: Amounts falling due within one year 14 2,205) 1,634 Net current assets 132,347 79,679 Net #ssets 143,614 88,157 Funds of the charily: Endowment funds 70,000 Restricted income funds Restricted fjjnds 19 10.305 13,847 Unrestricted Income funds Unrestricied funds 63,309 74,310 Tot81 funds 19 143 614 88,157 For the financial year ending 31 March 2025 the chariry was enliiled to exemption from audit under section 477 of the Companies Act 2006 relating lo small companies. Directors, responsibilities: The members have not required the charity to obtain an audii of its accounts for the year in question in a¢cordance with section 476; and The directors acknowledge their Tesponsibilities for complying with the requirements of the Act with respect to accounting records and the preparation of ac¢ounts. These financial statements have been prepared in accordance with the special provisions relating to ¢ompanies subject lo the small companies regime within Part 15 of the Companies Act 2006. The financial statements on pages 9 to 22 were approved by the trustees, and authorised for issue on 231.1212Q2&nd signed on their behalf by.. Stcphon Jer Truste The note5 on page5 12 to 22 form an integral part of these financial statements. Page 11

The Helpful Bureau

Notes to the Financial Statements for the Year Ended 31 March 2025

1 Accounting policies

Summary of significant accounting policies and key accounting estimates

The principal accounting policies applied in the preparation of these financial statements are set out below. These policies have been consistently applied to all the years presented, unless otherwise stated.

Statement of compliance

The financial statements have been prepared in accordance with Accounting and Reporting by Charities: Statement of Recommended Practice (applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102)) (issued in October 2019) - (Charities SORP (FRS 102)), the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) and the Companies Act 2006.

Basis of preparation

The Helpful Bureau meets the definition of a public benefit entity under FRS 102. Assets and liabilities are initially recognised at historical cost or transaction value unless otherwise stated in the relevant accounting policy notes.

Going concern

The financial statements have been prepared on a going concern basis.

The trustees assess whether the use of going concern is appropriate i.e. whether there are any material uncertainties related to events or conditions that may cast significant doubt on the ability of the charity to continue as a going concern. The trustees make this assessment in respect of a period of one year from the date of approval of the financial statements.

Exemption from preparing a cash flow statement

Under the exemption available to smaller charities the Board of Trustees has chosen not to include a Statement of Cash Flows within the financial statements.

Income and endowments

Voluntary income including donations, gifts, legacies and grants that provide core funding or are of a general nature is recognised when the charity has entitlement to the income, it is probable that the income will be received and the amount can be measured with sufficient reliability.

Donations and legacies

Donations are recognised when the charity has been notified in writing of both the amount and settlement date. In the event that a donation is subject to conditions that require a level of performance by the charity before the charity is entitled to the funds, the income is deferred and not recognised until either those conditions are fully met, or the fulfilment of those conditions is wholly within the control of the charity and it is probable that these conditions will be fulfilled in the reporting period.

Legacy gifts are recognised on a case by case basis following the grant of probate when the administrator/executor for the estate has communicated in writing both the amount and settlement date. In the event that the gift is in the form of an asset other than cash or a financial asset traded on a recognised stock exchange, recognition is subject to the value of the gift being reliably measurable with a degree of reasonable accuracy and the title to the asset having been transferred to the charity.

Page 12

The Helpful Bureau

Notes to the Financial Statements for the Year Ended 31 March 2025

Grants receivable

Grants are recognised when the charity has an entitlement to the funds and any conditions linked to the grants have been met. Where performance conditions are attached to the grant and are yet to be met, the income is recognised as a liability and included on the balance sheet as deferred income to be released.

Expenditure

All expenditure is recognised once there is a legal or constructive obligation to that expenditure, it is probable settlement is required and the amount can be measured reliably. All costs are allocated to the applicable expenditure heading that aggregate similar costs to that category. Where costs cannot be directly attributed to particular headings they have been allocated on a basis consistent with the use of resources, with central staff costs allocated on the basis of time spent, and depreciation charges allocated on the portion of the asset’s use. Other support costs are allocated based on the spread of staff costs.

Charitable activities

Charitable expenditure comprises those costs incurred by the charity in the delivery of its activities and services for its beneficiaries. It includes both costs that can be allocated directly to such activities and those costs of an indirect nature necessary to support them.

Government grants

Government grants are recognised based on the accrual model and are measured at the fair value of the asset received or receivable. Grants are classified as relating either to revenue or to assets. Grants relating to revenue are recognised in income over the period in which the related costs are recognised. Grants relating to assets are recognised over the expected useful life of the asset. Where part of a grant relating to an asset is deferred, it is recognised as deferred income.

Taxation

The charity is considered to pass the tests set out in Paragraph 1 Schedule 6 of the Finance Act 2010 and therefore it meets the definition of a charitable company for UK corporation tax purposes. Accordingly, the charity is potentially exempt from taxation in respect of income or capital gains received within categories covered by Chapter 3 Part 11 of the Corporation Tax Act 2010 or Section 256 of the Taxation of Chargeable Gains Act 1992, to the extent that such income or gains are applied exclusively to charitable purposes.

Tangible fixed assets

Individual fixed assets costing £500 or more are initially recorded at cost, less any subsequent accumulated depreciation and subsequent accumulated impairment losses.

Depreciation and amortisation

Depreciation is provided on tangible fixed assets so as to write off the cost or valuation, less any estimated residual value, over their expected useful economic life as follows:

Asset class Depreciation method and rate Motor vehicles 20% straight line IT equipment 33.33% straight line Fixture & fittings 20% straight line

Page 13

The Helpful Bureau

Notes to the Financial Statements for the Year Ended 31 March 2025

Trade debtors

Trade debtors are amounts due from customers for merchandise sold or services performed in the ordinary course of business.

Trade debtors are recognised initially at the transaction price. They are subsequently measured at amortised cost using the effective interest method, less provision for impairment. A provision for the impairment of trade debtors is established when there is objective evidence that the charity will not be able to collect all amounts due according to the original terms of the receivables.

Cash and cash equivalents

Cash and cash equivalents comprise cash on hand and call deposits, and other short-term highly liquid investments that are readily convertible to a known amount of cash and are subject to an insignificant risk of change in value.

Fund structure

Unrestricted income funds are general funds that are available for use at the trustees' discretion in furtherance of the objectives of the charity.

Designated funds are unrestricted funds set aside for specific purposes at the discretion of the trustees.

Restricted income funds are those grants for use in a particular area or for specific purposes, the use of which is restricted to that area or purpose.

Pensions and other post retirement obligations

Pensions

The charity operates a defined contribution pension scheme for employees. The assets of the scheme are held separately from those of the charity. Pension costs charges in the Statement of Financial Activities represent the contributions payable by the charity during the year.

2 Income from donations and legacies

Donations and legacies;
Donations from companies, trusts and similar
proceeds
Donations from individuals
Legacies
Grants, including capital grants;
Government grants
Grants from other charities
Unrestricted
funds
General
£
-
11,363
-
-
50,000
61,363
Total
2025
£
-
11,363
-
-
50,000
61,363
Total
2024
£
31,672
-
500
9,206
-
41,378

Page 14

The Helpful Bureau

Notes to the Financial Statements for the Year Ended 31 March 2025

3 Income from charitable activities

Fundraising
Grants & donations
Fees & services
Room hire
Unrestricted
funds
General
£
-
-
121,647
2,108
123,755
Restricted
funds
£
-
114,767
-
-
114,767
Endowment
funds
Expendable
£
-
70,000
-
-
70,000
Total
2025
£
-
184,767
121,647
2,108
308,522
Total
2024
£
2,381
122,188
105,836
-
230,405

4 Grants & donations

4
Grants & donations
Nottinham County Council
TN: reaching Communities
The Lady Hind Trust
Ashley Family Foundation
The Star Trust
The Inman Charity
The Albert Hunt Charity
The Skerritt Trust
The Francis Winham Foundation
The Thomas Farr Charity
The Jones 1986 Charitable Trust
The Grocers Chairty
Forterra Building Community
Fund
The Edward Gostling fund
The Boots Charitable Trust
Postcode Community
W G Edwards Charitable
Foundation
General Donations
Unrestricted
funds
£
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
50,000
-
11,363
61,363
Restricted
funds
£
Endowment
funds
£
21,664
-
37,409
-
2,000
-
1,000
-
10,000
-
3,250
-
5,000
-
4,000
-
7,000
-
2,000
-
5,000
-
5,000
-
250
-
-
70,000
9,694
-
-
-
1,500
-
-
-
114,767
70,000
Total
£
21,664
37,409
2,000
1,000
10,000
3,250
5,000
4,000
7,000
2,000
5,000
5,000
250
70,000
9,694
50,000
1,500
11,363
246,130

Page 15

The Helpful Bureau

Notes to the Financial Statements for the Year Ended 31 March 2025

5 Investment income

Interest receivable and similar income;
Interest receivable on bank deposits
Unrestricted
funds
General
£
1,785
Total
2025
£
1,785
Total
2024
£
1,064

6 Expenditure on charitable activities

Activities & service providers
Bank charges
Communications
Fundraising & publicity
Equipment, repairs & renewals
Insurance
Legal & professional
Printing, postage & stationery
Memberships & subscriptions
Refreshments & lunches
Rent & room hire
Staff training
Utilities
Staff travel
Vehicle expenditure
Wages, NI & pension
General expenses
Volunteer expenses
Building & garden supplies
Donations given
Garage rent
Mentoring
Volunteer driver reimbursement
Depreciation
Sundry expenditure
Cleaning & hygiene
Service provider
Office move expense
Reallocating running costs
Unrestricted
funds
General
£
3,022
224
2,274
219
1,332
67
10,139
561
-
309
2,568
-
2,966
76
1,137
28,561
-
466
1,471
-
-
-
99
6,854
592
-
59
9,159
(1,167)
70,988
Page
Restricted
funds
£
9,977
526
3,142
-
2,692
729
5,962
766
-
6,155
20,916
268
-
2,373
6,741
177,125
-
350
758
-
613
1,502
220
-
794
-
235
2,214
1,167
245,225
16
Total
2025
£
12,999
750
5,416
219
4,024
796
16,101
1,327
-
6,464
23,484
268
2,966
2,449
7,878
205,686
-
816
2,229
-
613
1,502
319
6,854
1,386
-
294
11,373
-
316,213
Total
2024
£
13,520
519
3,979
711
3,184
634
7,585
1,905
600
5,623
12,227
899
1,050
2,903
9,322
195,081
362
888
629
410
570
1,448
20
7,706
-
236
-
-
-
272,011

The Helpful Bureau

Notes to the Financial Statements for the Year Ended 31 March 2025

7 Net incoming/outgoing resources

Net incoming resources for the year include:

Depreciation of fixed assets
8
Staff costs
The aggregate payroll costs were as follows:
Staff costs during the year were:
Wages and salaries
Social security costs
Pension costs
2025
£
6,854
2025
£
199,801
3,808
2,077
205,686
2024
£
7,706
2024
£
191,111
2,371
1,599
195,081

The monthly average number of persons (including senior management team) employed by the charity during the year was as follows:

The average number of employees during the year 2025
No
17
2024
No
15

8 (2024 - 8) of the above employees participated in the Defined Contribution Pension Schemes.

Contributions to the employee pension schemes for the year totalled £2,077 (2024 - £1,599).

No employee received emoluments of more than £60,000 during the year.

The total employee benefits of the key management personnel of the charity were £Nil (2024 - £18,110).

9 Trustees remuneration and expenses

No trustees, nor any persons connected with them, have received any remuneration from the charity during the year.

No trustees have received any reimbursed expenses or any other benefits from the charity during the year.

Page 17

The Helpful Bureau

Notes to the Financial Statements for the Year Ended 31 March 2025

10 Fees payable to independent examiner

During the period, the fees payable (excluding VAT) to the charity’s independent examiner Community Accounting Plus are analysed as follows:

Independent examination
Other financial services
2025
£
940
405
1,345
2024
£
900
1,294
2,194

11 Tangible fixed assets

Cost
At 1 April 2024
Additions
At 31 March 2025
Depreciation
At 1 April 2024
Charge for the year
At 31 March 2025
Net book value
At 31 March 2025
At 31 March 2024
12 Debtors
Trade debtors
Prepayments
Other debtors
Furniture and
equipment
£
-
9,643
9,643
-
1,929
1,929
7,714
-
Motor vehicles
£
26,757
-
26,757
20,225
3,535
23,760
2,997
6,532
Motor vehicles
£
26,757
-
26,757
20,225
3,535
23,760
2,997
6,532
IT equipment
£
7,062
-
Total
£
33,819
9,643
43,462
25,341
6,854
32,195
11,267
8,478
2024
£
1,264
1,690
1,360
26,757 7,062
20,225
3,535
5,116
1,390
23,760 6,506
2,997 556
6,532 1,946
2025
£
874
1,719
-
2,593
4,314

Page 18

The Helpful Bureau

Notes to the Financial Statements for the Year Ended 31 March 2025

13 Cash and cash equivalents

13 Cash and cash equivalents
Cash on hand
Cash at bank
2025
£
606
131,353
131,959
2024
£
232
76,767
76,999

14 Creditors: amounts falling due within one year

Other taxation and social security
Other creditors
Accruals
2025
£
967
110
1,128
2,205
2024
£
-
180
1,454
1,634

15 Obligations under leases and hire purchase contracts

Operating lease commitments

Total future minimum lease payments under non-cancellable operating leases are as follows:

Land and buildings
Within one year
Between one and five years
2025
£
22,000
100,000
122,000

16 Taxation

The charity is a registered charity and is therefore exempt from corporation taxation.

17 Related party transactions

There were no related party transactions in the year.

Page 19

The Helpful Bureau

Notes to the Financial Statements for the Year Ended 31 March 2025

18 Analysis of net assets between funds

Tangible fixed assets
Current assets
Current liabilities
Total net assets
Tangible fixed assets
Current assets
Current liabilities
Total net assets
Unrestricted
Endowment
General
£
Designated
£
Restricted
£
Expendable
£
2025
Total funds
£
11,267
-
-
-
11,267
39,090
15,157
10,305
70,000
134,552
(2,205)
-
-
-
(2,205)
48,152
15,157
10,305
70,000
143,614
Unrestricted
General
£
Designated
£
Restricted
£
2024
Total funds
£
8,478
-
-
8,478
52,309
15,157
13,847
81,313
(1,634)
-
-
(1,634)
59,153
15,157
13,847
88,157
Unrestricted
Endowment
General
£
Designated
£
Restricted
£
Expendable
£
2025
Total funds
£
11,267
-
-
-
11,267
39,090
15,157
10,305
70,000
134,552
(2,205)
-
-
-
(2,205)
48,152
15,157
10,305
70,000
143,614
Unrestricted
General
£
Designated
£
Restricted
£
2024
Total funds
£
8,478
-
-
8,478
52,309
15,157
13,847
81,313
(1,634)
-
-
(1,634)
59,153
15,157
13,847
88,157
2025
Total funds
£
11,267
134,552
(2,205)
143,614
88,157

Page 20

The Helpful Bureau

Notes to the Financial Statements for the Year Ended 31 March 2025

19 Funds

Unrestricted funds
General
General Fund
Designated
Vehicle Maintenance
Charity Development
Total unrestricted funds
Restricted funds
Joint projects
Befriending
Transport
Practical Services
Grant Funded Activities
Home Support
Total restricted funds
Endowment funds
Expendable
Edward Gostling Fund
Total funds
Balance at 1
April 2024
£
59,153
10,157
5,000
15,157
74,310
386
13,461
-
-
-
-
13,847
-
-
88,157
Incoming
resources
£
186,903
-
-
-
186,903
1,000
37,409
15,000
13,153
41,052
7,153
114,767
70,000
70,000
371,670
Resources
expended
£
(70,988)
-
-
-
(70,988)
(1,870)
(40,565)
(20,095)
(26,880)
(77,256)
(78,559)
(245,225)
-
-
(316,213)
Transfers
£
(126,916)
-
-
-
(126,916)
484
-
5,095
13,727
36,204
71,406
126,916
-
-
-
Balance at
31 March
2025
£
48,152
10,157
5,000
15,157
63,309
-
10,305
-
-
-
-
10,305
70,000
70,000
143,614

The transfer from the General fund to the Joint projects, Grant Funded Activities, Home Support, Practical Services and Transport fund is to cover the deficits on these activity.

Page 21

The Helpful Bureau

Notes to the Financial Statements for the Year Ended 31 March 2025

The specific purposes for which the funds are to be applied are as follows:

The Transport Fund enables the charity to offer a life line to those without their own transport and unable to access public transport by offering lifts.

The Practical Services Fund provides practical support for example gardening, decorating, odd jobs and home support.

Grant Funded Activities enables a variety of activities to take place on a weekly and monthly basis.

Befriending enables the charity to offer a lifeline to those who are affected by isolation and the resultant impact on their health and well-being.

Joint projects offer The Helpful Bureau the opportunity to engage with the wider community offering services such as intergenerational crafting, IT skills and community event and awareness campaigns.

The Edward Gostling Fund- This is an endowment given to support the future health of the organisation. It will accrue interest and can only be used to restore the unrestricted balance if it falls below the targeted reserves.

These are the figures for the previous accounting period and are included for comparative purposes:

Unrestricted funds
General
General Fund
Designated
Vehicle Maintenance
Charity Development
Total unrestricted funds
Restricted
Joint projects
St. Helens
Befriending
Transport
Practical Services
Activities
Total restricted funds
Endowment funds
Total funds
Balance at 1
April 2023
£
56,069
10,157
5,000
15,157
71,226
674
-
8,183
7,238
-
-
16,095
87,321
Incoming
resources
£
150,659
-
-
-
150,659
29
14,010
41,546
12,009
38,594
16,000
122,188
272,847
Resources
expended
£
(51,007)
-
-
-
(51,007)
(317)
(29,868)
(36,268)
(21,311)
(95,533)
(37,707)
(221,004)
(272,011)
Transfers
£
(96,568)
-
-
-
(96,568)
-
15,858
-
2,064
56,939
21,707
96,568
-
Balance at
31 March
2024
£
59,153
10,157
5,000
15,157
74,310
386
-
13,461
-
-
-
13,847
88,157

Page 22