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← Helmar Care And Community Services Limited

2025-03-31-accounts

HELMAR CARE AND COMMUNITY SERVICES LIMITED

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Room 20, Richard Mayo Centre, United Reformed Church, Eden Street, Kingston-Upon-Thames, KT1 1HZ

ANNUAL REPORT AND ACCOUNTS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2025

Registered Charity Number 1085423 and a Company Limited by Guarantee Number 03900909

ANNUAL REPORT AND ACCOUNTS FOR THE FINANCIAL YEAR ENDED 31 31 MARCH 2025MARCH 2023

Contents
Reference and Administration Details Page 2
Trustee Annual Report Page 3
Independent Auditor’s Report to the Trustees Page 11
Statement of Financial Activities Page 13
Balance Sheet Page 15
Notes to the Financial Statements Page 16

1

HELMAR CARE AND COMMUNITY SERVICES LIMITED

ANNUAL REPORT AND ACCOUNTS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2025

The Trustees have the pleasure of presenting their Report and Financial Statement of Helmar Care and Community Services Ltd for the year ending 31[st] March 2025.

Reference and Administrative Details:

Helmar Care and Community Services Limited is a registered Charity Number 1085423 and a Company Limited by Guarantee Number 03900909. Address Room 20 Richard Mayo Centre, Eden Street Kingston upon Thames KT1 1HZ

Trustees:

Pauline Atim Chair Catherine Amulen Secretary Flavia Lutwama Trustee Christine Esaete Trustee Sharon A Coleshill Trustee

Bankers:

NatWest Bank

5 Market Place

Kingston upon Thames

KT1 1JX

Independent Examiners:

Fanla & Co Unit 10, Warwick House Accountants & Consultants Overton Road London SW9 7JP

2

HELMAR CARE AND COMMUNITY SERVICES LIMITED

ANNUAL REPORT AND ACCOUNTS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2025

CHAIRPERSON’S REPORT

I have great pleasure in reporting on the activities and achievements of Helmar Care and Community Services Limited during the financial year 2024/2025. We have continued to make steady progress in our organization despite the difficult challenges along the way. Our new care staff from abroad have settled down in the Country, trained in various skills of care and are doing a tremendous job of caring for the community. We are receiving very good reports and compliments from families and the clients they care for.

With a strong team of full-time office staff and volunteers, the work of our charity has increased with many community members accessing our services for various assistance and referrals to the statutory agencies for the help they need. We are also pleased to have among the team four volunteers for community services, who have managed to penetrate deep into our hard-to-reach community members to facilitate and assist them with the help they need and to make available to them relevant information from the statutory authorities and stake holders for their welfare being.

The hard work and dedication of Helmar Care and Community Services Management Committee, staff and volunteers have been tremendous in the organization's running. Their dedication to their work has considerably improved our ability to network with other organizations both in the mainstream and voluntary sectors. Through the networks, our organization's work has received wide community support as we have explored areas for potential partnership work and developed further service provision for our beneficiaries.

We have also taken the initiative and consider the major financial risks which the organization may be exposed to. We incorporated provisions in the annual budget to address the financial risks. The management team considers and responds to wider risk issues as they arise. The financial obligation of Helmar Care is partly being met by the home care service that we provide. The money raised from the provision of Home Care partly goes directly to service our projects. Without this channel of resources coming in, it would have been very difficult for us to survive the financial climate facing many charitable organizations. Thanks to the hard work of all the Trustees, staff and volunteers that have made this possible.

I am happy to report though that with the support and dedication of my colleagues on the management committee, the staff and volunteers, we have been able to cope with all the challenges and successfully implemented all our work programs. Not only have we succeeded in implementing all our work programs, but we have also managed, in the past twelve months, to consolidate Helmar Care and Community Services infrastructural and management capacity to take on bigger projects.

I would like to thank our networking partners and The Royal Borough of Kingston who continue to see the value and invest in our work that supports the community.

Pauline Atim (Chair)

3

HELMAR CARE AND COMMUNITY SERVICES LIMITED

ANNUAL REPORT AND ACCOUNTS FOR THE FINANCIAL YEAR ENDED 31 March 2025

Organizational Structure

Helmar Care and Community Services is served by five Trustees Board Members with a variety of professional backgrounds relevant to the Charity's work. The Trustees meet 4 times a year but can call extraordinary meetings when there is an urgent matter for discussion and are responsible for the strategic direction and policy of the Charity.

The Trustees are responsible for appointing senior staff members who have overall responsibility for the day-to-day operations of the organization. The senior members of staff meet with Trustees and their subcommittees regularly, and the Finance subCommittee meets at least twice a month.

Trustees Responsibilities

Financial details and operations of the Charity are available to Trustees at each meeting, and an explanation is given should there be any query by a Board of Trustees member. Useful information received from the Charity Commission is passed on to the Trustees to update them on new developments.

Trustees are encouraged to participate in appropriate external training events, where these will benefit the organization. Trustees attend various events and training organized by Kingston Voluntary Action which provide space for sharing information, consulting on policy development, giving support and exchanging ideas. This provides an opportunity for networking within the voluntary and statutory sector.

Helmar Care Trustees are not remunerated for their time providing for the Charity's work. They are refunded when they purchase items on behalf of Helmar Care. We are an independent local Charity based in Kingston upon Thames and are responsible for its own policy, direction and funding. We are proud of our achievements, as we have been in operation for the last 26 years, since our origination was established.

The Trustees were confirmed in their position during the organization's Annual General meeting. The members were of the view that due to the tremendous achievements the Trustees have made for Helmar Care and Community Services, they can carry on if they would like to serve as Board of Trustees.

Helmar Care and Community Services is an affiliated member of Kingston Voluntary Action (KVA).

4

HELMAR CARE AND COMMUNITY SERVICES LIMITED

ANNUAL REPORT AND ACCOUNTS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2025

Risk Management

The Trustees sometimes conduct their own review of the major risk the charity is exposed to and consider them according to the severity of loss. These include risk of funding and financial control, staff capacity, not being able to acquire new contracts and other operational risks.

The core priorities are reviewed, and risks identified and revised according to the Risk Management Plan. The processes outlined in the plan enabled the Trustees to quickly identify the major risks and mitigate them.

The Trustees Financial Committee has put in place fund-raising strategies to ensure the sustainability of the charity's operations. They also oversee the procedures for implementation of transactions and projects to minimize internal risks. The Finance subcommittee ensures that expenditures are properly budgeted, approved and accounted for.

The Policies, Procedures and Guidelines of Helmar Care and Community Services are reviewed periodically and include external consultancy advice. The Safeguarding policies for young people and the elderly are reviewed to conform to the new legislation and guidance of abuse. New Policies and Procedures are adapted and made available to all staff, for example, Modern Slavery and Trafficking Policy, Lone working and Working from Home.

5

HELMAR CARE AND COMMUNITY SERVICES LIMITED

ANNUAL REPORT AND ACCOUNTS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2025

Helmar Care and Community Services Limited Mission Statement

We are committed to securing a happy, healthy and more fulfilling livelihood for young and older members of the communities we serve in the United Kingdom.

The organization's aim was established to relieve sickness and promote the health and social well-being of individuals and families.

We review our aims, objectives and activities yearly, the review looks at what we have achieved, and the outcomes of the work done in the previous 12 months. It looks at the success of each key activity. The review also helps to ensure that the aims, objectives and activities remain focused on stated purposes. Our service users' views are also considered to develop and deliver projects and activities from the outcome of the feedback we get.

6

HELMAR CARE AND COMMUNITY SERVICES LIMITED

ANNUAL REPORT AND ACCOUNTS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2025

The Main Activities are:

Health

Health and wellbeing are the core course of our work with the community. We actively promote healthy living among the community so that they can improve their health and wellbeing and are supported to be active and independent for as long as possible to live longer and healthier lives. We do referrals for community members who need counselling to appropriate specialist agencies who can offer their services to them. We educate and encourage families on vaccinations and to ensure that their children get the vaccines they are supposed to. We also encourage those who are eligible to get their seasonal Flu and Covid vaccinations, as well as encouraging families with children to make sure their children are vaccinated for their health and wellbeing.

We work with and support families from our community who are faced with dealing with their family members who are experiencing mental health issues. We make sure they are referred for appropriate help and assistance in dealing with what they are going through.

To achieve this, we identify the need of the community during their drop-in sessions and through feedback and meetings called to address these issues and disseminate or make available useful information and services available for the community to access and get help needed.

This year we ran HIV self-testing project with community distributed with self-testing kits. The kits are in our offices to be given to the community.

Employment Skills Training

Helmar Care and Community Services continue to work with a range of training partners to develop courses and learning resources tailored to the needs of our local communities. We have continued to provide employment training to unemployed members of the community in the home care sector to develop career pathways. The project is diverse in all communities. We provide training for Care Certificates and Food Hygiene. Manual Handling, Safeguarding vulnerable people, Fire Safety, First Aid etc. This is done in-house and by other Health Care Professional trainers to offer specialist training in other areas of care. The skills they attain are transferable to employment in the care sector, in our organization, as well as elsewhere.

7

HELMAR CARE AND COMMUNITY SERVICES LIMITED

ANNUAL REPORT AND ACCOUNTS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2025

Main Activities Continue:

Drop in Centre

During this financial year, we received increase in the number of people accessing the use of our services in our Drop-in Centre, who came for advice and assistance with various issues, for example, Food Poverty, Debts, help with online forms and applications, just to mention a few. This is also mainly due to the number of people recruited for work from Overseas. They come to seek advice on how to register with a GP, how to get accommodation, and issues that affect them. We also give telephone advice to those who cannot come to our drop-in service, which is open three days a week. Where we cannot help, referrals are made to various institutions where they can get the help they need. With the recruits from abroad, we advise them how to integrate and ensure that they are within the law of the Country and to appreciate the opportunity they have been given.

Events

In this Financial Year 2024-02025, We organized a day trip to the Seaside for children and families. This is an opportunity for Helmar Care and Community Services to bring the community together to learn more about community cohesion and for families to ensure their children are stared away from crimes and gang related activities. It is also an opportunity to discuss any issues of concern they may be experiencing.

We offer coffee mornings during drop-in sessions where communities come and engage with one another.

Active Supportive Communities

We collaborate with other voluntary organizations in Kingston Borough through the Active Supporting Communities programs initiated by the Royal Borough of Kingston. We closely work with our partners and statutory agencies to be part of joint communications working as a team to ensure our communities are well informed about the services available and how they can engage in the activities.

We enhance social connectedness by providing and facilitating access to opportunities for our communities to have active social, emotional, and intellectual lives. We support activities that empower the community to fulfill their potential, working to address problems at the earliest possible stage. We assist the community to engage in the things they enjoy so that their lives are enriched and have a greater say and influence on the things they enjoy in their lives and wellbeing.

8

HELMAR CARE AND COMMUNITY SERVICES LIMITED

ANNUAL REPORT AND ACCOUNTS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2025

The Provider Network

We continue to work with our networks to achieve the results of the active and supporting communities. Network meetings are held frequently to share information, and the achievements of the organizations involved. The meetings involve discussions about our achievements and sharing with network members, and Partners for information exchange.

The network groups consist of the following organizations

The network organizations are independent and self-determining. Our service users are at risk of being isolated, marginalized or excluded from social networks. Helmar Care purpose is to create connectedness and supporting people practically and emotionally to live independently within our communities.

We work in close collaboration with stakeholders in the health and social care sectors. We continue to partner with Statutory and Third Sector agencies to ensure effective delivery of services to our service users.

The challenges we encountered along the way in 2024-2025

Community Care :

Recruitment of staff training and retaining them. Care staff experience lots of time in , traffic and makes providing quality care to our service users a challenge. Recruitment of overseas care staff continues to take a lot of time and money to make sure that the regulatory guidance from the Home Office is followed and adhered to. Making sure that overseas staff have accommodation and their welfare taken care of, has been very difficult because landlords were not able to provide cheap and suitable accommodation for them.

Financial constraints are a challenge. We have to pay care workers according to the government guidelines and home office agreements. The Council cannot provide enough money to accommodate all these expenses. The government increase of employees' National Insurance does not help the situation either.

Finding service users is another challenge. There are many providers, and the competition for the few referrals from the council is hard. Some service users move on to nursing homes, residential homes or die and cause a gap in service provision. By this time the staff need more work and move on to seek work elsewhere.

9

HELMAR CARE AND COMMUNITY SERVICES LIMITED

ANNUAL REPORT AND ACCOUNTS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2025

The improvement in our service provision

Helmar Care and Community Services staff are highly trained, and we aim to provide care, which is safe, responsive and person-centered. Which is well led, sustainable, and equitable, achieved by working in partnership with commissioners and other stakeholders.

Over the year the management team continues to monitor and promote continuous initiatives to ensure that the service strengthens the quality of care delivered helping it to remain competitive, with improved client satisfaction amongst the people we support. It can strengthen our reputation and attract new business.

Our organization takes time to understand why problems arose in the first place by using a variety of data, e.g. service user feedback and professional feedback.

Our expectations and goals for the new year

We will continue to provide quality care and support services to our service users to prevent hospital admissions and prevent isolation. To continue fundraising for our community activities, information and advice and guidance and to ensure inclusion and diversity. To ensure our staff are well trained and supervised to maintain their own health, supported and to maintain their wellbeing.

Planned future project/activities

Recruitment of private service users to grow and increase resources, and for the Charity to increase fundraising and other activities through grants.

10

INDEPENDENT EXAMINER’S REPORT

Report to the trustees/ members of HELMAR CARE AND COMMUNITY SERVICES LIMITED On accounts for the year 31st March 2025 Charity no 1085423 ended Set out on pages 1314 - 18 16

Respective responsibilities of trustees and examiner

The charity's trustees are responsible for the preparation of the accounts. The charity’s trustees consider that an audit is not required for this year under section 43(2) of the Charities Act 1993 (the 1993 Act) and that an independent examination is needed.

It is our responsibility to:

Basis of independent examiner’s statement

Our examination was carried out in accordance with general Directions given by the Charity Commission. An examination includes a review of the accounting records kept by the charity and a comparison of the accounts presented with those records. It also includes consideration of any unusual items or disclosures in the accounts, and seeking explanations from the trustees concerning any such matters. The procedures undertaken do not provide all the evidence that would be required in an audit, and consequently no opinion is given as to whether the accounts present a ‘true and fair’ view and the report is limited to those matters set out in the statement below.

11

Independent In connection with our examination, no matter has come to our attention examiner's statement 1.

  1. which gives us reasonable cause to believe that in, any material respect, the requirements:

  2. to keep accounting records in accordance with section 41 of the 1993 Act; and

  3. to prepare accounts which accord with the accounting records and comply with the accounting requirements of the 1993 Act

  4. have not been met; or

  5. to which, in our opinion, attention should be drawn in order to enable a proper understanding of the accounts to be reached.

Date: 29/10/2025 Signed: Fanla&co ~~|~~ Name: FANLA & CO Relevant professional ACCA (ASSOCIATION OF CHARTERED CERTIFIED ACCOUNTANTS) qualification(s) or body (if any): ~~oo~~ Address: Unit 10, Warwick House Overton Road London SW9 7JP ~~a~~

12

HELMAR CARE AND COMMUNITY SERVICES LIMITED Statement of Financial Activities for the year ended 31st March 2025

Incoming resources
Notes
(RESTRICTED FUNDS)
Royal Borough of Kingston (RBK) Grants
(Infection Control Test and Trace Funds,
Workforce Retention, Support to BAME
Descent with information And Advice
Food Poverty)

NHS Southwest London APPO Software Refund Payment

(UNRESTRICTED FUNDS)
Self Generated – Community Care
Total Incoming Resources		 2025
£
0

5702
5702
573330
579032		 2024
£
10500
0
10500
424084
434584

13

HELMAR CARE AND COMMUNITY SERVICES LIMITED Statement of Financial Activities for the year ended 31st March 2025

Resources expended
Notes
Staff & Related Costs
Salaries, Wages, Employers N I C & Pension Uniform
And Self-Employed Contractors
Staff & Project Travel
Staff Training/Uniform Costs
Project Costs
Mental Health/Community Projects
Recruitment/Workforce Retention Costs
PPE/Office Supplies
Equipment,Vehicle Hire – Care Staff
Support to BAME Descent Food Poverty
Information and Advice Drop In Centre
Community Vaccine Champions Programme
Marketing & Communications Costs
Publicity, Promotions & Printing
Telephone, Office Mobiles, Internet, Postage
And Go Cardless

Office Costs
Rent & Venue Hire

Finance & Administration
Accountancy & Independent Examiner

ICT Support, CQC, QCS, Insurance & Annual Fees
Professional & Payroll charges


Total Resources Expended

Net Incoming / (Outgoing) Resources For The Period

Prior Year Adjustment
Balance b/f at 1stApril

Balance at 31st March		 2025
2024
£
£
402806
378619
4278
8880
8466 8950
18500
15430
7350 7250
17838 15250
7776 6360
6171 7650
14175 12915
0 2865
6000 5000
16360 15660
16600 15800
10250 9580
17110 16220
13950 13750
__ ____
567630
540179
11402 -105595
0 -197077
5350308022
16752 5350		 2025
2024
£
£
402806
378619
4278
8880
8466 8950
18500
15430
7350 7250
17838 15250
7776 6360
6171 7650
14175 12915
0 2865
6000 5000
16360 15660
16600 15800
10250 9580
17110 16220
13950 13750
__ ____
567630
540179
11402 -105595
0 -197077
5350308022
16752 5350



16752

14

HELMAR CARE AND COMMUNITY SERVICES LIMITED Balance Sheet as at 31[st] March 2025

Notes
2025
£
Tangible Fixed Assets 4
Current Assets
Debtors & Prepayments

Cash at Bank & in Hand

Current Liabilities
Creditors & Accruals
HMRC – PAYE/NIC & PENSIONS


Net Current Assets

REPRESENTED BY
ACCUMULATED FUND
Opening Balance

Bank Loan

Net Incoming/(Outgoing) Resources for the year
Closing Balance
£
£
0
23828
2123
25951
1000
4199
5199
20752

5350
4000
11402
**20752 **		 2024
£
0
8856
2727
11583
1500
4733
6233
5350

84219
26726
-105595
5350

For the year ending 31 March 2025:

20th November 2025 ___ _____ Pauline Atim, Chair Date

15

HELMAR CARE AND COMMUNITY SERVICES LIMITED

Notes forming part of the Financial Statements For the Year Ended 31[st] March 2025

Fixed Assets are regarded as expenses at the time of acquisition

Tangible Fixed Assets
Office Furniture
Computers Equipm’t & Fitt’gs Total
COST
At 1 April 2024 0 0 0 0
Additions in Period 0 0 0
 0
At 31 March 2025 0 0 0
 0
DEPRECIATION
At 1 April 2024 0 0 0 0
Charged to Expenses in the Period 0 0 0
 0
At 31 March 2025 0 0 0
 0
NET BOOK VALUE
At 31 March 2025 0 0 0
 0
At 31 March 2024 0 0 0… ……0

16

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