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**Room 20, Richard Mayo Centre, United Reformed Church, Eden Street, Kingston-Upon-Thames, KT1 1HZ** ## **ANNUAL REPORT AND ACCOUNTS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2024** Registered Charity Number 1085423 and a Company Limited by Guarantee Number 03900909 ## ANNUAL REPORT AND ACCOUNTS FOR THE FINANCIAL YEAR ENDED 31 31 MARCH 2024MARCH 2023 |**Contents**||| |---|---|---| |Reference and Administration Details|Page|2| |Trustee Annual Report|Page|3| |Independent Auditor’s Report to the Trustees|Page|10| |Statement of Financial Activities|Page|12| |Balance Sheet|Page|14| |Notes to the Financial Statements|Page|15| 1 ## HELMAR CARE AND COMMUNITY SERVICES LIMITED ANNUAL REPORT AND ACCOUNTS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2024 The Trustees have the pleasure of presenting their Report and Financial Statement of Helmar Care and Community Services Ltd for the year ending 31[st] March 2024. ## **Reference and Administrative Details:** Helmar Care and Community Services Limited is a registered Charity Number 1085423 and a Company Limited by Guarantee Number 03900909. Address Room 20 Richard Mayo Centre, Eden Street Kingston upon Thames KT1 1HZ ## **Trustees:** Pauline Atim Chair Catherine Amulen Secretary Flavia Lutwama Trustee Christine Esaete Trustee Sharon A Coleshill Trustee ## **Bankers:** NatWest Bank 5 Market Place Kingston upon Thames KT1 1JX ## **Independent Examiners:** Fanla & Co Unit 10, Warwick House Accountants & Consultants Overton Road London SW9 7JP 2 HELMAR CARE AND COMMUNITY SERVICES LIMITED ANNUAL REPORT AND ACCOUNTS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2024 ## **CHAIRPERSON’S REPORT** I have great pleasure in reporting on the activities and achievements of Helmar Care and Community Services Limited, during the financial year 2023/2024. Over the previous year, Helmar Care and Community Services has made substantial advancements and transformations. We have for instance successfully recruited new care staff from abroad, increased in the number of people using our services. We have also expanded our service provision to areas we have not been to before. The work of our charity has been enriched over the past year by four full-time paid workers and 30 full-time/part-time care workers. We are also pleased to have among the team four volunteers for community services. They have strengthened Helmar Care and Community Services by facilitating more service users to uptake our services, engaged Helmar Care and Community Services with other statutory agencies and reach the hard-to-reach members of our community and to provide them with the services they need. The hard work and dedication of Helmar Care and Community Services Management Committee, staff and volunteers have been tremendous in the organization's running. Their dedication to their work has considerably improved our ability to network with other organizations both in the mainstream and voluntary sectors. Through the networks, our organization's work has received wide community support as we have explored areas for potential partnership work and developed further service provision for our beneficiaries. We have also taken the initiative and consider the major financial risks which the organization may be exposed to. We incorporated provisions in the annual budget to address the financial risks. The management team considers and responds to wider risk issues as they arise. The financial obligation of Helmar Care is partly being met by the home care service that we provide. The money raised from the provision of Home Care partly goes directly to service our projects. Without this channel of resources coming in, it would have been very difficult for us to survive the financial climate facing many charitable organizations. Thanks to the hard work of all the Trustees, staff and volunteers that have made this possible. I am happy to report though, that with the support and dedication of my colleagues on the management committee, the staff and volunteers, we have been able to cope with all the challenges and successfully implemented all our work programs. Not only have we succeeded in implementing all our work programs, but we have also managed, in these past twelve months, to consolidate Helmar Care and Community Services infrastructural and management capacity to take on bigger projects. I would like to thank our networking partners and The Royal Borough of Kingston who continue to see the value and invest in our work that supports the community. Pauline Atim Chair 3 ## HELMAR CARE AND COMMUNITY SERVICES LIMITED ANNUAL REPORT AND ACCOUNTS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2024 ## **Organizational Structure** Helmar Care and Community Services is served by five Trustees Board Members with a variety of professional backgrounds relevant to the Charity's work. The Trustees meet 4 times a year but can call extraordinary meetings when there is an urgent matter for discussion and are responsible for the strategic direction and policy of the Charity. The Trustees are responsible for appointing senior staff members who have overall responsibility for the day-to-day operations of the organization. The senior members of staff meet with Trustees and their subcommittees regularly and the Finance subCommittee meets at least twice a month. ## **Trustees Responsibilities** Financial details and operations of the Charity are available to Trustees members at each meeting, and an explanation is given should there be any query by a Board of Trustees member. Useful information received from the Charity Commission is passed on to the Trustees to update them on new developments. Trustees are encouraged to participate in appropriate external training events, where these will benefit the organization. Trustees attend various events and training organized by Kingston Voluntary Action which provide space on sharing information, consulting on policy development, giving support and exchanging ideas. This provides an opportunity for networking within the voluntary and statutory sector. Helmar Care Trustees are not remunerated for their time providing for the Charity's work. They are refunded when they purchase items on behalf of Helmar Care. We are an independent local Charity based in Kingston upon Thames and are responsible for its own policy, direction and funding. Helmar Care and Community Services is an affiliated member of Kingston Voluntary Action (KVA). 4 ## HELMAR CARE AND COMMUNITY SERVICES LIMITED ANNUAL REPORT AND ACCOUNTS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2024 ## **Risk Management** The Trustees sometimes conduct their own review of the major risk the charity is exposed to and consider them according to the severity of loss. These include risk of funding and financial control, staff capacity, not being able to acquire new contracts and other operational risks. The core priorities are reviewed, and risks identified and revised according to the Risk Management Plan. The processes outlined in the plan enabled the Trustees to quickly identify the major risks and mitigate them. The Trustees Financial Committee has put in place fund-raising strategies to ensure the sustainability of the charity's operations. They also oversee the procedures for implementation of transactions and projects to minimize internal risks. The Finance subcommittee ensures that expenditures are properly budgeted, approved and accounted for. The Policies, Procedures and Guidelines of Helmar Care and Community Services are reviewed periodically and include eternal consultancy advice. The Safeguarding policies for young people and the elderly are reviewed to conform to the new legislation and guidance of abuse. New Policies and Procedures are adapted sometimes, for example, Modern Slavery and Trafficking Policy, Lone working and Working from Home. 5 HELMAR CARE AND COMMUNITY SERVICES LIMITED ANNUAL REPORT AND ACCOUNTS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2024 ## **Helmar Care and Community Services Limited Mission Statement** We are committed to securing a happy, healthy and more fulfilling livelihood for young and older members of the communities we serve in the United Kingdon. The organization's aim was established to relieve sickness and promote the health and social well-being of individuals and families. - We provide awareness and education on health issues that affect the communities and developing strategies for its prevention. - Provide appropriate and accurate up-to-date information from the health professional about diseases and infections. - To improve skills for unemployed individuals or those seeking work in the community. We provide employment training in many skills such as Care Certificates, End of Life Care, Dementia Training and mandatory courses. We also offer employment in our Care Sector for those who are fit for the job. - We provide a drop-in-centre for access to information and assistance with any issues that affect the community, including referring them to food banks for those who need it, as well as to increase their knowledge of services available for their well-being. - Mentoring and Crime awareness services for young people - We provide family-friendly day trips in summer to improve family relations and opportunities for socializing. - We provide Home Care services to the elderly in their own homes. - We refer our communities in need to specialists and other forms of services when needed. - We work with other voluntary organization and Government agencies in efforts to address the needs of the communities that we serve. We review our aims, objectives and activities yearly, the review looks at what we have achieved, and the outcomes of the work done in the previous 12 months. It looks at the success of each key activity. The review also helps to ensure that the aims, objectives and activities remain focused on stated purposes. Our service users' views are also considered to develop and deliver projects and activities from the outcome of the feedback we get. 6 ## HELMAR CARE AND COMMUNITY SERVICES LIMITED ANNUAL REPORT AND ACCOUNTS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2024 ## **The Main Activities are:** ## **Health** Health and wellbeing are the core course of our work with the community. We actively promote healthy living among the community so that they can improve their health and wellbeing and are supported to be active and independent for as long as possible to live longer and healthier lives. We do referrals for community members who need counselling to appropriate specialist agencies who can offer their services to them. We educate and encourage families on vaccinations and to ensure that their children get the vaccines they are supposed to. We also encourage those who are eligible to get their seasonal Flu and Covid vaccinations. We work with and support families from our community who are faced with dealing with their family members who are experiencing mental health issues. We make sure they are referred for appropriate help and assistance in dealing with what they are going through. To achieve this, we identify the need of the community during their drop-in sessions and through feedback and meetings called to address these issues and disseminate or make available useful information and services available for the community to access and get help needed. ## **Employment Skills Training** Helmar Care and Community Services continues to work with a range of training partners to develop courses and learning resources tailored to the needs of our local communities. We have continued to provide employment training to unemployed members of the community in the home care sector to develop career pathways. The project is diverse to all communities. We provide training for Care Certificates and Food Hygiene. Manual Handling, Safeguarding vulnerable people, Fire Safety, First Aid etc. This is done in-house and by other Health Care Professional trainers to offer specialist training in other areas of care. The skills they attain are transferrable to employment in the care sector. 7 ## HELMAR CARE AND COMMUNITY SERVICES LIMITED ANNUAL REPORT AND ACCOUNTS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2024 ## **Main Activities Continue:** ## **Drop in Centre** During this financial year, we received over 500 service users in our Drop-in Centre who came for advice and assistance with various issues, for example, Food Poverty, Debts, help with online forms and applications, just to mention a few. There is an increase in the number of people accessing our services. This is also mainly due to the number of people recruited for work from Overseas. They come to seek advice on how to register with a GP, how to get accommodation and issues that affect them. We also give telephone advice to those who are not able to come to our drop-in service, which is open three days a week. Where we were not able to help, referrals are made to various institutions where they can get the help they need. With the recruits from abroad, we advise them how to integrate and ensure that they are within the law of the Country and to appreciate the opportunity they have been given. ## **Events** In this Financial Year 2023-2024, instead of a Day Trip we organized a get together where we provided food and drinks for those who attended with families. The event was well attended, and we had speakers for the occasion. This is an opportunity for Helmar Care and Community Services to bring the community together to learn more about community cohesion and for families to ensure their children are stared away from knife crime. It is also an opportunity to discuss any issues of concern. We offer coffee mornings during drop-in sessions where communities come and engage with one another. ## **Active Supportive Communities** We collaborate with other voluntary organizations in Kingston Borough through the Active Supporting Communities programs initiated by the Royal Borough of Kingston. We closely work with our partners and statutory agencies to be part of joint communications working as a team to ensure our communities are well informed about the services available and how they can engage in the activities. We enhance social connectedness by providing and facilitating access to opportunities for our communities to have active social, emotional and intellectual lives. We support activities that empower the community to fulfill their potential, working to address problems at the earliest possible stage. We assist the community to engage in the things they enjoy so that their lives are enriched and have a greater say and influence in their lives and well-being. 8 HELMAR CARE AND COMMUNITY SERVICES LIMITED ANNUAL REPORT AND ACCOUNTS FOR THE FINANCIAL YEAR ENDED 31 MARCH 2024 ## **The Provider Network** We continue to work with our networks to achieve the results of the active and supporting communities. Network meetings are held frequently to share information, and the achievements of the organizations involved. The meetings involve discussions about our achievements and sharing with network members, and Partners information exchange. ## **The network groups consist of the following organizations** - Citizens Advice Kingston - Refugee Action Kingston - Recovery Initiative Social Enterprise - Mind Kingston - Learn English at Home - Kingston Bereavements Services - Islamic Resources Centre - Helmar Care and Community Services and others. The network organizations are independent and self-determining. Our service users are at risk of being isolated, marginalized or excluded from social networks. Helmar Care purpose is to create connectedness and supporting people practically and emotionally to live independently within our communities. We work in close collaboration with stakeholders in the health and social care sectors. We continue to partner with Statutory and Third Sector agencies to ensure effective delivery of services to our service users. 9 ## **INDEPENDENT EXAMINER’S REPORT** **Report to the trustees/ members of HELMAR CARE AND COMMUNITY SERVICES LIMITED On accounts for the year 31st March 2024 Charity no** 1085423 **ended Set out on pages** 1214 - 18 15 **Respective responsibilities of trustees and examiner** The charity's trustees are responsible for the preparation of the accounts. The charity’s trustees consider that an audit is not required for this year under section 43(2) of the Charities Act 1993 (the 1993 Act) and that an independent examination is needed. It is our responsibility to: - examine the accounts under section 43 of the 1993 Act, - to follow the procedures laid down in the general Directions given by the Charity Commission (under section 43(7)(b) of the 1993 Act, and - to state whether particular matters have come to my attention. **Basis of independent examiner’s statement** Our examination was carried out in accordance with general Directions given by the Charity Commission. An examination includes a review of the accounting records kept by the charity and a comparison of the accounts presented with those records. It also includes consideration of any unusual items or disclosures in the accounts, and seeking explanations from the trustees concerning any such matters. The procedures undertaken do not provide all the evidence that would be required in an audit, and consequently no opinion is given as to whether the accounts present a ‘true and fair’ view and the report is limited to those matters set out in the statement below. 10 ## **Independent** In connection with our examination, no matter has come to our attention **examiner's statement** 1. 1. which gives us reasonable cause to believe that in, any material respect, the requirements: - to keep accounting records in accordance with section 41 of the 1993 Act; and - to prepare accounts which accord with the accounting records and comply with the accounting requirements of the 1993 Act - have not been met; or 2. to which, in our opinion, attention should be drawn in order to enable a proper understanding of the accounts to be reached. **Date:** 20/11/2024 **Signed:** Fanla&co ~~|~~ **Name:** FANLA & CO **Relevant professional** ACCA (ASSOCIATION OF CHARTERED CERTIFIED ACCOUNTANTS) **qualification(s) or body (if any):** ~~oo~~ **Address:** Unit 10, Warwick House Overton Road London SW9 7JP ~~a~~ 11 ## **HELMAR CARE AND COMMUNITY SERVICES LIMITED Statement of Financial Activities for the year ended 31st March 2024** |**Incoming resources**
**Notes**
**(RESTRICTED FUNDS)**
Royal Borough of Kingston (RBK) Grants
(Infection Control Test and Trace Funds,
Workforce Retention, Support to BAME
Descent with information And Advice
Food Poverty)



**(UNRESTRICTED FUNDS)**
Self Generated – Community Care
Total Incoming Resources|**2024**
**2023**
**£**
**£**
10500 49708
_____ _____
10500 49708
424084 675755
**434584**
**725463**| |---|---| ||| 12 ## **HELMAR CARE AND COMMUNITY SERVICES LIMITED Statement of Financial Activities for the year ended 31st March 2024** |**Resources expended**
Notes
2024
**£**
**Staff & Related Costs**
Salaries, Wages, Employers N I C & Pension Uniform
And Self-Employed Contractors 378619

Staff & Project Travel 8880

Staff Training/Uniform Costs 8950
**Project Costs**
Mental Health/Community Projects 15430

Recruitment/Workforce Retention Costs 7250
PPE/Office Supplies 15250
Equipment,Vehicle Hire – Care Staff 6360
Support to BAME Descent Food Poverty 7650
Information and Advice Drop In Centre 12915
Community Vaccine Champions Programme 2865
**Marketing & Communications Costs**
Publicity, Promotions & Printing 5000
Telephone, Office Mobiles, Internet, Postage
And Go Cardless
15660
**Office Costs**
Rent & Venue Hire
15800
**Finance & Administration**
Accountancy & Independent Examiner
9580
ICT Support, CQC, QCS, Insurance & Annual Fees 16220
Professional & Payroll charges
13750
**______**
**Total Resources Expended**
**540179**

Net Incoming / (Outgoing) Resources For The Period
-105595
Prior Year Adjustment -197077
Balance b/f at 1stApril
**308022**
**Balance at 31st March5350**|2023
**£**
520967
0
0
25260
22465
39460
6500
8500
16850
9300
8477
13550
14885
8520
15340
12000
**______**
**722074**
3389
0
**304633**
**308022**| |---|---| ||**308022**| 13 ## **HELMAR CARE AND COMMUNITY SERVICES LIMITED Balance Sheet as at 31[st] March 2024** |Notes
2024

**£ £**
**£**
**Tangible Fixed Assets 4** 0
**Current Assets**
Debtors & Prepayments
8856
Cash at Bank & in Hand2727
11583
**Current Liabilities**
Creditors & Accruals 1500
HMRC – PAYE/NIC & PENSIONS
4733
6233
**Net Current Assets 5350**

**REPRESENTED BY**
ACCUMULATED FUND
Opening Balance
84219

Bank Loan
16026

Net Incoming/(Outgoing) Resources for the year -105595
Closing Balance **5350 **|2023
**£**
0
85645
31755
117400
1000
5455
6455
**110945**

80830
26726
3389
**110945**| |---|---| For the year ending 31 March 2024: - a) the company was entitled to exemption under section 477 of the Companies Act 2006 - b) the members have not required the company to obtain an audit in accordance with section 476 of the Companies Act 2006 - c) the directors acknowledge their responsibility for: - i) ensuring the company keeps accounting records which comply with section 386; and - ii) preparing accounts which give a true and fair view of the state of affairs of the company as at the end of financial year, and of its profit or loss for the financial year, in accordance with the requirements of section 393, and which otherwise comply with the requirements of the Companies Act relating to accounts, so far as is applicable to the company 20th November 2024 _____________________ _________________ **Pauline Atim, Chair Date** 14 ## **HELMAR CARE AND COMMUNITY SERVICES LIMITED** ## **Notes forming part of the Financial Statements For the Year Ended 31[st] March 2024** - 1) Accounting Policies - a. These financial statements have been prepared in accordance with the Statement of Recommended Practice Accounting by Charities (SORP) and applicable accounting standards. - b. Fixed Assets - Fixed Assets are regarded as expenses at the time of acquisition - 2) a. Grants are recognised in full in the accounts in the year in which they - received - b. Voluntary income received by way of donation is included in full in the account when received - c. Funds received for specific purposes are funds restricted for use for that purpose. These funds are shown separately in the accounts. - 3) As a registered charity (No 1085423), no taxation arises upon its surpluses which are consistently applied for the organisation’s charitable objects. - 4) Tangible Fixed Assets |Tangible Fixed Assets||||| |---|---|---|---|---| |||Office Furniture||| |Computers||Equipm’t & Fitt’gs||Total| |COST||||| |At 1 April 2023|0|0|0|0| |Additions in Period|0|0|0
|0| |At 31 March 2024|0|0|0
|0| |DEPRECIATION||||| |At 1 April 2023|0|0|0|0| |Charged to Expenses in the Period|0|0|0
|0| |At 31 March 2024|0|0|0
|0| |NET BOOK VALUE||||| |At 31 March 2024|0|0|0
|0| |At 31 March 2023|0|0|0…|……0| 15 **----- Start of picture text -----**
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