Bristol
Bristol Mind
Trustees Report and Financial Statements
for the Year Ended 31 March 2025
A charitable company founded in 2001
Registered in England and Wales
Company Number: 04124744
Charlty Number: 1085171
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Bristol Mind Trustees Report and Financial Statements for the Year Ended 31 March 2025
CONTENTS
Page
Trustees Report
1-18
Reference and Administrative Information
Chair's Review
Objectives and Services
Report on charitab5e activities in 2024/25
Plans for 2025/26
4-14
14
Financial review and acknowledgements to donors and partners
Reserves policy and position
Structure, governance and management
Statement of Trustees responsibilities
15
16
17
18
Independent Examinerfs Report
19
ststement of Financial Activities
20
Balance Sheet
21
Cash Flow Ststement
22
Notes to the Cash Flow Statement
23
Notes to the Financial Statements
24-32

Bristol Mind Trustees Report and Financial Statements for the Year Ended 31 Marth 2025
TRUSTEES REPORT
The Board of Trustees, who are also directors of the charity for the purposes of the Companies Act 2006, presents its
annual report together with the financial statements of the charity for the period l April 2024 to 31 March 2025. The
Trustees have adopted the provisions of Accounting and Reporting by Charities: Statement of Recommended
Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard
applicable in the UK and Republic of Ireland IFRS 102) {effettive l January 2019). The financial statements also
comply with the Charities Act 2011 and the Companies Act 2006.
REFERENCE AND ADMINISTRATIVE INFORMATION
Charity Name:
Charity Registration Number: 1085171
Company Registration Number: 04124744
Registered Office:
Bristol Mind
To September 2024- St Brandon's House. 29 Great George Street, Bristol, BSI 5QT.
From October 2024: 48 Fairfax Street, Bristol. BSI 3BL
Bank:
Co-operative Bank, PO Box 250, Delf House. Southway, Skelmersdale, WN8 6wr
Independent examiners:
Francis Clark LLP, 90 Victoria Street, Bristol, BSI 6DP
Trustees
The Trustees and officers serving during the year were as follows:
Dr Hayley Richards (Chairl
Joanne Diamond (Vice Chairl
Tony Whitlock (Treasurer)
Victoria Davis {appointed 5 August 20241
Ana Miguel Lazaro {appointed 2 August 20241
Sally Mason
Mo Morgan (appointed 8 August 2024)
Alexander Alcock (resigned 3 July 2024)
Grace Smith {appointed 23 July 2024, resigned 24 March 20251
Joanna Sunderland (resigned 31 July 20251
Thomas Wilson (resigned 11 August 2025)
Chief Executive Officer
Emma Brech

Bristol Mind Trustees Report and Financial Statements forthe Year Ended 31 March 2025
CHAIR'S REVIEW
l am pleased to present this yearfs report on behalf of the Board of Trustees. In the year April 2024-March 2025
Bristol Mind provided mental health and wellbeing services to over 2,600 people of ages and backgrounds in and
around Bristol.
Affiliated to National Mind, we are an independent charity working at the heart of our community. We deliver
inclusive and responsive services including Mindline, Meeting Minds Counselling and Community Wellbeing projerts.
Last year represented a key time for Bristol Mind as we recognised the social and economic pressures on our
community, with a resultant increase in reported feeling5 Of stress, anxiety, and depression.
Our Mindline and Infoline services-which underpin our other services as a first port of call, _ received over 3,800
calls. voicemails. and e-mails. a 31% increase in engagement from the public compared to the previous year. With
many clients citing challenges in accessing statutory counselling- where waiting times are at an all-time high and
the unaffordability of private counselling, we saw a 17% increase in referrals to our Meeting Minds servi￿.
In response to community need, we made the decision to co-locate with Citizen's Advice Bristol and launched
several pilots within our Community Wellbeing Service. These aim to reach people experiencing a range of
challenges including low-income, debt, fuel poverty, and unemployment. At the same time, we intensified our
support for minoritised groups, with targeted emotional support conversations and new £5 counselling places for
people on low incomes, and those experiencing isolation, discrimination or hate crime.
The outcomes for our clients attest to the commitment and dedication within ourteams: evaluation scores for
improved mental health and wellbeing consistently showed over 80% across all of our services.
Navigating this increase in demand against a 22% decrease in our annual budget necessitated careful planning. l am
proud of the work completed by staff and volunteers in achieving more with less- working together to increase our
overall client numbers whilst cutting our cloth ever more finely.
Our year-end financial position in March 2025 shows a significant improvement on the previous year and sets a solid
baseline from which to sustain and develop our organisation.
Whilst we remain moderate in size, two new systems-change projects last year, detailed in the Report on Charitable
Activities in 2024125 on page 13, proved that we have the leadership and voice to advance collaboration and
compassion within our sector. These qualities remain key if we are to influence the provision of properly equitable
and inclusive mental health services.
We are very grateful to our existing and new funders and donors who made this possible and who continue to
support us in our mission to reach more people in need.
We are also indebted to our community partners, and to the many volunteers who join us each year on Mindllne and
as counsellors within Meeting Minds; without their lived experience, passion, and expertise, we simply would not be
able to deliver our high-quality services.
Our plans for 2025/26 continue to build on our Community Wellbeing and Counselling offers, with increased
partnership work and outreach services to more deprived Bristol wards and surrounding areas.
l am particularly excited about our upcoming focus on lived experience and how we might create better pathways
from service-user to volunteering, training and paid work within the sector. It is this potential to connect,
collaborate, turn into difficulty, and turn lives around which makes Bristol Mind a special place.
ayley
ichard
Chair of Trustees

Brlstol Mind Trustees Report and Financial SLitementsfor the Year Ended 31 Marth 2025
OBJEcfivES AND SERVICES
Public benefit
In setting objertives and planning for activities, the Trustees have given due consideration to the general guidance
published by the Charity Commission relating to public benefit.
Our Memorandum of Association sets out the organisation's principal organisational objectives which are for the
public benefit and are compatible with section 17 of the Charities Act 2011. These are:
l} To promote the preservation of good mental health by Ènabling and empowering everyone experienang mental
health problems to live with, manage and recover from their condition.
21 To relieve the needs of people with mental health problems by working to increase the understanding of mental
health and mental health problems by gathering and disseminating infomiation and working to raise awareness,
promote understanding and challenge stigma and discrimination.
Bristol Mind'5 charitable activities focus on the provision of inclusive and accessible mental health seniices for
people in and around Bristol. Our activities are of public benefit insofar as they promote individual and community
resilience, helping people not only to find the right supportfor themselves, butto artively engage in volunteering
opportunities which contribute to a mentally healthy, inclusive society.
Vision, Misslon and Values
Our Vision is to support everyone in and around Bristol in achieving the best mental health possible.
Our Mission uses the power of our local community to create inclusive artivities based on lived experience: most of
our volunteers have lived experience, alongside many of our Trustees and staff.
Our Values are:
Compasslon- responding to each other with empathy and consideration.
Equlty- recognising different circumstances and tailoring opportunities for success.
Respect- upholding the dignity of others, observing humility, advancing collaboration; and,
Integrlty- modellin8 transparency and accountability in everything we do.
Our Servlces are designed to support people whereverthey are on theirjourneyto better mental health.
Our'lnfoline'_ open four rnornings a week- help5 people take the first steps to findingthe right support, whether
from our own serrfices or those of other local organisations.
Mlndline- our free confidential telephone service gives emotional listening support from volunteers with lived
experience five evenings a week. We answer up to 2,000 calls annually, most people call more than on￿.
Meeting Minds- our I:1 counselling service offers at least four months of weekly sessions with qualified and / or
trainee counsellors (trainees are supervised). Clients pay £5- £35 per session. dependent on their income.
Community Wellbelng services for minoritised and low-income communities:
o I:1 emotional support and advocacy for virtims of discrimination & hate crime
o I:1 / group psychoeducation for people living in poverty, debt and l or long-term sickness absence.
o Counselling, emotional support, signpostin& walks, cooking and gardening for asylum seekers
Workplace Wellbeing: training / consultancy for local companies including mental health first aid.

Bristol Mind Trustees Report and Finanaal Statements forthe Year Ended 31 March 2025
REPORT ON CHARITABLE ACTIVITIES IN 2024-25
The mental health context in and around Bristol
Over the last year our community continueij to experien￿ remote and isolated lifestyles. increased levels of
personal and social anxiety, and high levels of stress caused by the ongoing cost-of-living crisis.
Last year, over half of calls to Mindline were from regular callers who used Mindline several times a week or month
as an integral part of theirwell-being strategy for the social connection and emotional support we provide. Many of
these callers are known to have a merttal health diagnosis and/or history of trauma including sexual abuse, self-harm
and suicidal ideation.
The most common issue discussed on Mindline calls was anxiety and stress {40%1, then isolation {35%). depression
123%) and suicide or self-harm121%). 16% of callers mentioned accommodation or housing issue5, 15% cited
physical health concerns or chronic pain and 7% mentioned abuse or hate crime. 52 safeguarding incidents/concerns
were recorded; these were successfully managed or de-escalated with only 16 of these requiring an onward referral
to crisis teams or emergency services.
In our'meeting Minds, counselling service last year. we received over400 referrals, a 17% increase on last year1342
YE241, due to increased demand and with a spike in January afterthe launch of our new website. 38% of clients
accepted for counselling showed 'severe' score ratings for depression and anxiety in their first assessment
(compared to 33% In YE24). This coincided with more people citing refusal by statutory {primary care/ CBTI services
as their reason from approaching our servlce. Issues that they presented with ranged from anxiety and loneliness
through to grief associated with suicide, trauma and abuse.
We have seen more people requesting extensions beyond our 16 weeks offer, and more people revealing trauma/
more complex needs once in therapy. We have also noticed an increase in mental health challenges in young adults
a8ed 18-25, a generation deeply affected by COVID-19. These clients cited loss of Confiden￿ and identity confusion,
greater isolation, and over-reliance on online lifestyles; coupled with increased stress and anxiety from the
overwhelming social, economic and environmental problems facingthem as they enteradult life.
Achievement and performance
In the year ending March 2025, Bristol Mind supported 2,620 unique beneficiaries across all Servi￿5, a 23% increase
on our prior year {YE24-2,123 beneficiaries).
Our services help people to find the right support at the right time, free from stigma or discrimination. Central to our
offer is the principle that good mental health and wellbeing is a community endeavour, enabling people to feel safe
in expressing about how they feel. what they need and want in terms of support, and what they can offer as unique
and valuable individuals.
> Our'lnfoline, helped 1,438 people find sUPPOrt, of whom a fifth were referred into our own services. 25% of calls
were signposted to other charities, 16% were referred to statutory serVi￿S such as the NHS.
Our Mindline volunteers offered emotional support to 726 people on 1,861 calls161% called more than once).
21% of calls involved suicidal ideation or self-harm- the majority were successfully de-escalated.
In our 'Meeting Minds, coun5elling service, we supported 336 clients. Based on a 15% sample of pre and post
results; 90% of clients reported a reduction in feelings of depression and hopelessness. and 86% reported a
reduction in anxiety by the end of their sessions.
In our Community Wellbeing services. we supported 1,469 people (798 YE24} via:
WellbeingSupport&Signpostingto asylum seekers in Initial Accommodation Hotels- 1,206 people were supported
via drop-in session5 delivered in partnership with Borderlands" a huge increase on 2024 due to an additional
commission being awarded in Ottober to support asylum seekers at a third Hotel. Within this, 37 newly arrived
residents participated in our pilot deliveryof stx l-l emotional support se55ions with dedicated staff. Early findings

Brlstol Mind Trustees Report and Finandal Statements for the Year Ended 31 March 2025
indicate a reduction in feelings of being overwhelmed. isolated and distressed.
Greenspace: 111 asylum seekers engaged in cookin& gardening and walking groups. and based on a 26% sample,
100% reported improved happiness and decreased isolation.
I:1 counselling for female asylum seekers: 73 women were supported and 83% reported that they had improved
coping skills resulting in being able to get through the dav.
Hate crime & discrimination victim support: 19 people benefited from our one-to-one service, of whom 85%
reported being better equipped to cope, more confident to report and safer within their community because of
our support. A further 120 people were reached via Bristol Hate Crime and Discrimination Service workshops and
events.
134 skilled and dedicated volunteers were crucial in the delivery of these outcomes for our clients, representing over
10,500 hours of volunteering time. We simply could not deliver our services without the support of our volunteers
and thank them fortheir dedication and commitment. Most of ourvolunteers and staff have lived experien￿ of
mental health issues, and we are working towards a Lived Experience Pathway, offering a route from volunteer to
counselling trainee.
Feedback from volunteers and trainee counsellors wlth lived experien
"A large part of wonting to volunteer on MindLine wos hoving lived experien￿ of mentol illne55 and knowing
how isoloting that con be. I wanted to help provide others with the support. empothy and understonding that is
so vitol when going through challenging time& On a more personal level. l alsoftlt thGt volunteerlngfor
MindLine could help me refrome very difficult tlmes in my own life by using the knowledge goined to help
collers. Bristol Mind's emphasis on volunteer wellbeing ond the comprehensive support/supervision systems In
place were also afoctor in applying to volunteer."
"I loved my time on Mindline, and it was instrumental in both my personol recoveryfrom mental health issues
ond in my decision to retrain 05 G counsellor. I'm nowfinding the Meeting Minds plocement very rewardin
and extremely useful in tem?s of learning ond development as I move into private prattl￿.,
"My journey to becoming a trainee counsellorfor Meeting Minds was informed by lived experience. I had a
post-notol mentol heolth crisis 26 years ogo during which I wos sectioned and spent two weeks in the mother
ond Boby Unit. Although I recovered quickfyfrom post-natal psychosis and was dischargedfrom mentol health
services within afrw months, this experience was lrfe changing. Becoming o parent, separotedfrom my
dJughter'sfother insplred me to look drfferently at myself and my lrfe choices and to toke my mental health
seriously. Counselling ond psychotheropy and Career changes left me keen to take up tmining and volunteer to
listen. Ifelt thot being heord (ond listening to myselfl) was the most importontport of improving and
mointoining good mentol health..
Staffing and management
Emma Brech - Chief Executive Officer- is a qualified counsellor and aore 2016 Fellow. Bristol Mind's senior team
includes two other roles". Head of Finance and Central Services-Andrew Joyce, qualified accountant and member of
CIMA with 30 years, experience in a variety of finance roles; and Head of Clinical Services- Liz Sorapure- a qualified
counsellor with 20 years, experience as a clinical services manager / supervisor.
The senior team manage our culturally diverse staff and volunteer teams, who have a wide range of complementary
skills and qualifications. This includes Microsoft 365 expert Sam Conybeer {Office & ￿> and commercial/ project
manager Caitlin Scott (clinical adrninistration). Last year we appointed three new Service Managers (Meeting Minds,
Mindline and Community Wellbeing), each qualified and experienced counsellors or psychotherapists bringing
clinical and trauma informed expertiseto support ourteams.
During the year they managed eight Coordinators, two Clinical Administrators and three Lived Experience Advocates
{Refugees). Our team of 20 staff worked closely together from delivery. through to administration and management,

Bristol Mlnd Trnstees Report and financial Statements forthe Year Ended 31 March 2025
ensuring the smooth and efficient running of all ourservices with a focus on high quality, trauma-informed support
for our beneficiaries.
Our Counselling team consisted of 35 coun5ellors offering online and face to face counselling. The majority of these
are trainees, supervised by qualified practitioners and supervisors. Trainees complete Pla￿ments with us whilst on
accredited courses. We include specific lived-experience counsellors for LGBTQIA+ and Neurodivergent clients.
Counsellors are well supported via clinical supervision in line with the British Association of Counselling and
Psychotherapvs ethical framework and guidelines, as well as regular staff meetings and routes through to
employment opportunities as they arise in-house. We partner with reputable training providers including Bath
Centre for Psychotherapy and Counselling: UWE- the Doctorate in Counselling Psychology; UWE- Masters in
Counsellin& University of South Walel: Metanoia; and Heartwood College. All staff and volunteers are subject to
Safer Recruitment procedures and enhanced DBS ched(s in line with govemment guidance.
Infoline
Infoline is our information and signposting service, open three mornings per week. Last year we supported 871
callers requesting information and signposting. The main reason for calls were enquiries about talking therapies
133%) and advocacy and legal advice {9%1, with cited reasons including depre55ion17%), housing or homelessness
15%) and anxiety15%).
Meeting Minds
Our affordable one-to-one counselling service is designed to reach a diverse range of people in Bristol and South
Gloucestershire with a bespoke, personalised service. We offer clients up to four months of weekly sessions150
minutes a timel at our office {and online as suits the person), with the option to extend if appropriate. Beneficiaries
pay for counselllng sessions, but at a vastly reduced rate of between £5 and £35, dependent on the person's income.
Our team responded well to the disruption caused by moving premises last year, delivering 3,674 sessions of talking
therapies to 336 Clients. We adopt a trauma-informed approach to our work, which includes supporting all
counsellors with clinical supervision. practice-based learning meetings, database training and ongoing safeguarding
trainingl support. Our service model includes a mix of trainee and qualified associate and paid counsellors. This
means that whilst we primarily support clients with 'mild-moderate' needs, we can also support clients with
'moderate/severe' needs.
Our clients included 179 female, 138 male and 19 trans or non-binary people. We respond to enquiries using a
person-centred approach, thinking carefully about presenting needs, identity and modality to match clients with the
right counsellor. 37 clients identified as LGBTQIA+ and 50% of these identified as neurodivergent", where possible,
these clients were matched with lived experience coun5ellors. Ages ranges included 15% under 25- 56% aged 25-34;
13% aged 3544; 6 aged 45-54; 8% aged 55-64 and 2% were aged 65 or over.
Counselling outcomes
From a sample of our 50 counselling clients, we tracked PHQ9 Idepression) and GAD7 lanxiety} scores from the
beginning and end of therapy. usually 16 sessions in total.
PHQ9: The data showed that 70% of clients Started sessions with scores indicating moderate depression or higher,
and 38% started sessions with scores indicating more severe depression symptoms.
By the end of sessions. 90% of clients reported an improvement in feelings of depression and hopelessness; 58%
reported over a 20% improvement. 28% of clients moved from severe to moderate or mild score5.
GAD7.' The data showed that 62% of clients started sessions with scores indicating moderate anxiety or higher and
28% started sessions with scores indicating more severe anxiety syrnptom5.
Bythe end of sessions, 86Y6 of clients reported an improvement in feelings of anxiety: 38% reported more than
20% improvement and 32% of clients moved from moderate-severe to moderate or mild scores.

Bristol Mind Trnstees Report and Financial Ststements for the Year Ended 31 March 2025
Counselling case study
This case study shows how a fairly short intervention of 12 sessions can help a young adultto increase insight and
resilience at a key transitional stage in their life. It shows how with empathy and acceptance from their counsellor,
Ellie le3rns to trust in her own feelings and insights, let go of past experien￿51 lirniting beliefs, and find a way of
being in the world which better aligns with her identity and values.
Ellie,, oged 20, storted counselling with us ot o tranSIt￿n015t0qe- in the lead up to storting herfirst job ond
the next stage in her lrfe. During her assessment, Ellie described an OCD 'mbbit I￿le, of thinking. leoving her
feeling insecure and unable to porticipote in octivities she enjoyed. In the past she had self-harmed and had no
prior experience of counselling.
A previous relotlonship hod caused her tofeel gullty ond lose trust In herseY. We dlscussed the differences
between 'he01th￿ and 'unheolthy' guilt ond shome ond explored personal boundories and 'people pleasing,
behoviour.
Across 12 sessions Ellie engaged well. We progressed to explorlng childhotxl experlences which had coused her
to Internolise guiltfor many years.- Ellie told u5 shefelt -a weight token off her shoulder5-. as port of her story
was witnessed and volid(rted. A recurring theme wos seff-doubt ond self-deprecotion, o core belief in '1 am not
righy. As she moved into deeper work Elliefrlt able to explore theseftelingsfvrther- insecurity, guilt and
shome - goining new insights ondperspectives.
Ellie used the sessions to ￿flect on her identity, gaining confidence in making deasions which oligned with her
values ondfuture plans.
By the end of the sessions her depression score hod reduced ty 78% ond her anxietyscore hod reduced by 50%.
Ellie wos oble to notice the positive Scores and changes. such asfeeling more comp05sionate and accepting of
herself.
New developments in counselling
In response to increased referrals for clients with higher needs, i.e., more clients presenting with 'Moderate/
Severe, needs we introduced a pre-initial assessment triage. This ensured that people needing more specialist
support were referred on quickly; the numbers referred on doubled from 11 to 22 per quarter by the end of
March 2025.
In response to the cost-of-living crisis we piloted a new approach to reach people living in financial crisis
including debt by offering a £5 per session fee for up to 12 sessions. Between January and March 2025, three
clients were seen, and we aim to support 32 clients in total across 2025.
We supported ten young clients (aged 18-251 with free counselling for up to 12 sessions, working in partnership
with other young people'5 services such as Off the Record.
Meetlng Mlnds dlent feedback
"My counsellor listened well ond chollenged my thinking- porticulurly around my Se￿-1Mage to help develop a
more p051tNe self-image. They allowed me the Spa￿ tofrel my emotions and wa5 very positive and
encouroging.-
"Genuinely chonged my lrfe and helped me think obout things in an entirely different. heolthier woy.-
-[My counsellor] helpedme to See thing5 that I hadn't noticed before in mysettand helped me to see thot I
needed to prioritise mysemmore. It has been empowerinql*

Bristol Mind Trustees Report and FinancKal Statements for the Year Ended 31 March 2025
Developing the next generotion of coun5ellors
Trainee counsellors end their placement with a reflection on their experience and learning with Bristol Mind. For
many, the experience of meeting and supporting a diverse range of people within a safe and affordable counselling
service presents a profound opportunity for reflection and greater social connection/ awareness. Last yearfs
feedback included the following comments".
Meetlng Minds trainee feedback
"I have gained Confiden￿ and 5ki115 in providing thernpyfor o mnge of clients (porticulorty youngerpeople- late
teens/eorly twenties), ond how to wake the most of leorningfrom supervision andputting theory Into prOrt1￿..
°My time here gave me a window into the counselling/psychothempy world. A great deal of leorning about the
processes involved to moke the experientr proft55ional produrtive and5afrfor clients. Lots ofpersonal and
proftssional supportfrom all the team at Bnstol Mind.-
"Seeing clients grow In confidence and 'come alive. thmugh the course of theropy was truty valuoble. Atso Seeing
clients come to some significant new Wa￿ of Unde￿tandIng ondfteling obout themselves and their worlds was a
privilege to be olongside.-
Mindllne
Our free confidential telephone service offers emotional support from volunteers with lived experience. It operates
five evenin85 every week and last year we recorded 1,861 callers with a 61% repeat call rate. Most people call more
than once, and many have been calling regularly over many years. Mindline volunteers receive 6 weeks of specialist
trainin& safeguardingtraining and weekly supervision. Our volunteers supported 1,762 callers last year with a 63%
repeat call rate. On average 62% of callers were female, 22% male, 16% Trans/non-binary/unknown. Where the
callers age was known, 19% were aged 18-24, 34% were aged 25-40, 28% were aged 41-60 and 19% were aged 60+.
Mlndllne caller feedback
honk you 50 muchfor talking to me. yOu￿e got me through tonight. I con really hear how much you
care...I'm so used to justfreling judged and alone."
ank youfor your ltstening eor. tolking is my medicine."
onksfor listening. I don'tfeel I can tolk to anybody etse about thls ands(ry how I'm reallyfeeling."
-I'd be lost Wit1￿Ut Mind.-
Mlndllne volunteer feedback
"Someone told me lost night thot Mindline hos soved their lifr on severol occasions..
"Hearing o coller movefrom extreme distress to a calmerploce in that hoYhour call is o really positive
experience. Also listening to other volunteers do their thing ond the mutualsupport on shift Ifind really
inspiring.
-A positive experience thot Was very memorable was when a regular autistic coller with bipolar disorder told
me that we {MindlineJ hod made such a drfferen￿ to them when they were struggling with a bipolor
episode. They said theyfound it hord to talk rationGlly and that m05t people couldn't understand what they
said during episodes. They said they t7PPreciated thot bve never turned them oway• that we helped them to
get better ond they sow us as a usefvl tool to help them stoy well.-
lfrel privileged thotpeople put their trust in myselfond the wider teom ond proud that we con sUPPOrt SO
mony people in the community. Every shrft is ddferent. Many calls are challenging. But to be able to support
in thot moment is so very rewording ond humbling.-

Brirtol Mind Trustees Report and Financial St*ements for the Year Ended 31 March 2025
Community Wellbeing Services
These services have developed over the past five years in response to increased poverty. isolation and stress within
our communities, particularly forthose facing exclusion, discrimination or stigma, or living with protected
characteristics.
We offer specialist support via a range of services to minoritised communities including asylum seekers. refugees
and people from LGBTQ+ backgrounds who often fall victim to hate crime.
Last year. we supported 1,429 servic&users across our wellbeing services and increased the number of activities.
recording a total of 2,099 attendances. This was driven by an almost doubling of asylum seekers supported
compared to YE24. We work closely with Borderlands to deliver dropin support to residents of Initial
accommodation, hotels-where the government accommodates asylum seekers whilst their claim is being
considered. We were commissioned to deltver drop-ins at a third hotel from Ortober 2024.
The Community Wellbeing team use a community development approach, using outreach to find people in need and
helping them to identify and advocate for theirwellbeing and mental health needs. The team use formulations
including 'Cope Comprehend Connect. (CCC) strengths-based support, as well as awareness raising and topical
psychoeducational workshops.
Our team are prattised in collaborative methods which engage people on their own tenns and encourage ownership
and co-design of their own journey towards better mental health. For many people, our community wellbeing
projetts represent a vital first step in recognisin8 need and trusting further or regular support from our Mindline and
Meeting Minds counselling services.
Last year we continued with key flagship actNities and began piloting new work from January 2025.
Support to asylum seekers and refugees
This range of projects continued to thrive in response to the need for trauma-informed wellbeing interventions,
leading to stabilisatlon, social connectedness and more timely referrals into NHS mental health services. During the
year we worked closely with a range of specialist refugee community organisations and mental health services,
including Bristol Refugee Rights, Borderlands, Refugee Women of Bristol, Bridges for Cornmunities and The NHS
Hope Trauma Service for Asylum-5eekers and Refugees.
/ Drop in and signposting support
Last year we collaborated with Borderlands to deliver drop-in and signposting support to 1,206 residents of three
'initial accommodation, hotels including:
Basic needs like SIM cards, clothin& bicycles and pushchairs.
Wellbeing attivities such as swlmmin& yoga, football. drama. cookery and volunteering.
Medical appointments, counselling and more intensive trauma counselling via The Haven. Vita Minds and NHS
Hope Asylum-seekers and Refugee Trauma Service.
/ CCC Emotionol Support Conversotions
During the year we piloted a 6-session model of emotional support conversations using the NHS-approved 'CCC
formulation to help stabilise newly arrived residents who are feeling overwhelmed, experiencing distress and
isolation. When people are feeling like this, it can be difficult for them to take the steps needed to seek and engage
with formal mental health servtces.
37 service users accessed this support between January and March 2025. Early findings indicate that the
conversations helped people to feel calmer and regulate their emotions, which will help them to engage better with
specialist mental health services.

Bristol Mind Trustees Report and finanaal statements forthe Year Ended 31 Marth 2025
/ Parent ond Child afterschool Club
Between March and July, two weekly family clubs (for parents with children aged O-6 and 6-12) were delivered at the
Mercure Brigstow benefiting 132 parents and children with the focus on positive relationships through creativity and
play. Due to a lack of funding• this attivityfinished in July.
/ Footb(Jllfor asylum seekers
Between October and March, 57 service users (95% male. 5% femalel benefited from weekly football sessions at St.
Pauls Community Sport Centre. Due to a lack of fundin& this activity finished in March.
St Paul's Community Sport centre was chosen as it is central to two of the hotels. The objective was to reduce service
user's isolation and loneline55. foster healthy mental wellbein& and encourage physical fitness, confidence and
leadership skills through participation in sports.
Service user feedback, supported by happiness-isolation data from a sample of 12% of service users, highlighted
significant improvements in mood, social interaction, and overall mental health. Our team observed enhanced social
interaction between participants, improved physical health/ fitness and a stronger sense of belongingl community
between participants from different nationalities/ ethnicities.
/ Counselling forftmole asylum seekers (Women without Borders)
73 cllents were supported to attend what we call 'Brief Solution Focused Counselling,. which we deliver in
partnership with Refugee Women of Bristol. Due to a lack of fundin& this artivity finished in March.
We offered six sessions of one-to-one counselling in 6-week cycles with our Coun5ellors working on outreach where
women are. We choose places to support women which help wornen to feel at ease. As well as Seeing women within
the Hotels where they are accommodated by the govemment, we supported them by meeting them at Bristol Old
Vic.
Over 60% of clients also accessed wellbeing support via a fortnightly group session. Our team facilitated discussions
on stress and anxiety. depression, sleeplessness and coping strategies for staying well.
Clinical outcomes were measured using the Short War￿iCk Edinburgh Mental Wellbeing Scale. Outcomes from the
sample gathered were:
83% felt they had improved coping skills, resulting in being able to Bet through the day.
68% felt they managed their mood better.
65% felt more confident asking for help and support.
56% felt an improved connection to others.
52% experienced improvement in sleep.
Asylum seekinq women counselllnqfeedbodr
-Ifeel o blt more confident about my thinking and decision moking,. things ore clearer in my mind.-
-Counselling has mode me more relax ond to think obout other things thot I con do.-
olking to 50meone has helped me tofeelstronger. I have hope to cany on day by doy. Mony people like me
opplyingfor osylum need this service in the hotel."
hen I see counsellor. l am good. lfrel to come to UK is goodfor me. I have hopeforfvture ond not50 sad in
my heod."

Bristol Mind Tntstees Report and Flnancial SLiternents for the Year Ended 31 March 2025
/ Greenspoce
Greenspace aims to reduce social isolation for people seeking asylum by inviting them out of hotel accommodation
and into nature spaces where they can connett, find support and learn new skills which support wellbeing and
resilience.
111 service user5 were supported over 36 sessions of cooking and orientation walks for wellbein& delivered at St
Werburghs City Farm. Almost three quarters of these servi￿-users went on Wellbeing walks in Bristol and South
Gloucestershire, facilitated by our partnership with Bridges for Communities.
Green5pa￿ service user feedback
"1 sincerely oppreciate the omozing opportunity you've gNen us to come together. shore our cultures. enjoy
deliclousfood, and toke part infvn ortivities."
"It's been o refreshing experience- breothingfresh oir. tostingfreshfood. ond connecting with wonderfvl
people."
"I want to thonk the chefrfor the delicious Syrion dishe5- we truly enjoyed every bite.-
hank you 50 muchfvr letting me shore thts omozing exPe￿nce with you. It was a beoutifvl doy, ond l om 50
glad we got to share it together. Everythin& from the planting. wotering to thefood- was just perfect. Gratefvl
to everyone who mode it speciol."
Greenspace case study
V. is o womonfrom Nlgerio who arrived in the UKseeking osylum with her husband and 3 young children.
Pla￿d in initial accommodation, 5hefGced o ronge of challenges which offerted her physical ond mental
wellbeing. Shefound it difficult to engoge with her new environment ond could not digest thefood provided In
IA Hotel. This culture shock left herfeeling unwell ond i501ated, withfvquent stomach-oches and an intense
longingfor home. Her onxiety grew to the point where she wos unable to leave the IA Hotel.
V. was signposted to Bristol Mindfor tolklng theropies and wlthin her ossessment it WQS identrfied she would
be wellsupported by Green5poce, where she could cook her ownfvod and groduolly reconnect with a sense of
safrty and communty. v wos Inltiolly hesitont finding the idea ofa group overwhelmlng. The Coordinotor met
with her 121 ond encouraged her to Co-shop and cook a speciol dishfrom home. This activityproved a turning
point as Vconnerted with o familiar experience and wos celebrated ty Othe￿fvr her cooking." she descrlbed a
fteling offamiliarity ond joy in being able to shore this with others. By the second session, Vs mood had
improved os she began to smile ond open up to others in the group. By the @ se55ion, V was o regular member
of the group ondfrlt confident to be signposted to Refvgee Women of Bristol. where she hos since ottended
fvrther health & wellbelng workshops ond volunteered in the kitchen.
Today, Vfrels more confident. connerted and hopefvl. She continues to (rttend wider communty events and is
plannlng to Visit St Werburgh5 City Fomi with her children.
li

Bristol Mind Trustees Report and Financial Statements for the Year Ended 31 Marth 2025
/Supportfor victims of Hate Crime & Discrimination
We offer victims of hate crime and discrimination mental health casework and practical and emotional support
including one-to-one advocacy, acting as a companion for difficult meetings or court proceedings. We also facilitate
group workshops and events.
The service is for people with mental health as a disability, or people with protected characteristics whose mental
health is affected bytheir experience of hate or discrimination. We work in partnership with five other agencie5 in
Bristol and South Gloucestershire within the Bristol Hate Crime and Discrimination Service.
I:1 casework
Last year we supported 19 people with speciallst l-l casework during the period April 2024 and March 2025.
Demographic data gathered showed the following: Gender.- 9 female, 10 male, O identified as Trans or non-binary.
Ethnicity: Asian - Pakistan 2, Black/Black British - 2, Middle Eastern- 4, Mixed/Multiple Ethnic Group- 2, White
British -9, The majority of service users were from the 50-64 age group.
Case studv
'GP' 15 a White British mon, oged 64 yeor5. GP was relerred to Bristol Mind in December2024for rnentol heolth
support due to incidents of homophobio ond verbol abuse receivedfrom a neighbour. The situation was very
triggering for GP, as he had experienced this same treotment in the previous oddress he was residing. HIS
housing association relocated him to his current oddress ofter those incldents. GP hod severe onxiety, ond he
did notfeel 5afr going outside hisJ]ot.
In colloborotlon with St. Mungo's, the initlol referrer. we liaised with GP to Set an ottion plon and advocate wlth
ondfor him. This included reporting lotest incidents, following up on invest￿o¢10n$ carried out by the housing
association. ond refrrring GP to Talking Therapies in order to receive psychologicol support.
This continued to February 2025. when GP reported not hoving received any verbal obuse or ina'dentsfrom the
neighbour, soying -it had been quiet latelf. Additlonally, his refrrral to Talking Theropy cume through
followlng o lengthy wait.
GP has confirmedfrellng and able to reach out to the portnership in c05e offvrther hote crime. He has
statedfteling relleved after his concerns obout the neighbour were taken senously by the housing GssociGtion.
Workshops and events- we facilitated four workshops/ events:
o Mental Health and Wellbein& a joint event in collaboration with Off the Record {OTR} discussed the
definition of hate crime, and provided referral details and mental health resources to help people cope
with incidents. The workshop was attended by 15 staff and volunteers of OTR.
Voices of Victims of Hate and Discrimination Biannual. This event was hosted by Stand Against Racism
and Inequality and attended by over 95 people. We hosted a table, supported attendees with wellbeing
and promoted the long-term underlying emotional and psychological impart of discrimination and hate
crime on anyone who experiences it as being a central concem.
o We co-delivered two workshops with Brandon Trust
One to the Retired Royal Veteran Army Alms Community attended by 10 veterans
The second to the Independent Living Community to raise awareness of Mental Health. Hate and
Mate Crime, which was attended by 8 people with varying degrees of learning disability.

Bristol Mind Trustees Report and financial Statements forthe Year Ended 31 Marth 2025
Workplace Wellbeing
In January 2025 we reCoMmen￿d our Workplace Wellbeing offer, delivering training for local companies and VCSES
in Mental Health First Aid (MHFAI. ASIST suicide presentation, and Lunch & Learn sessions on stress and resilience.
Between January and March 2025 we delivered 2 training sessions and received 8 enquires for further training in
2025126.
Systems Change Projects
At Bristol Mind, we know that the social determinants of poor mental health have deep roots whith are hard to
untangle. As a local charity, what inspiTres us is the potential influence we have, based on the relationships we build
and the learning we share in questioninL even uprooting, limiting assumptions about what positive mental health
means and how we can all benefit from workingtogetherto improve our community.
Last year, we were proud to initiate two systems-(hange projects with several key partners.
/ Bristol, North Somerset ond South GIOU￿sterShIre (BNSSGJ Psychological Therapies Review Project
This projert explored the gaps in provision for people seeking psychological therapies across BNSSG. Wlth the focus
on complex trauma and equity-needs, it brought together key mental health professionals and Lived Experience
leaders across VCSE and Statutory services to design a new Integrated Care Model.
Led by ourselves - alongside Womankind and the Avon & Wiltshire Mental Health Partnership - a multl-agency
steering group explored differences in VCSE and statutory delivery of Psychological Therapies, induding examinlng
assumptions and highlighting synergies. An evidence-based approach was adopted to understand different models
of psychological therapies, and how they cater to different trauma and/ or equity needs across VCSE and statutory
provision.
Analysis took place of referrals which fall through the gaps'_typically between primary and secondary mental
health care; in relation to undiagnosed trauma or complex need5; or for people living outside of central Bristol.
We consulted with Lived Experience leaders from the Independent Mental Health Network to understand the impart
of disjointed or excluding service provision, and how this can be changed.
We then co-designed a new Integrated Model of Care, designed to promote the collaborative advantage of the VCSE
sector in offering psychological therapies. Finally, we developed a re5earch-based Theory of Change and laid the
ground for a new Test & Learn pilot to take place in South Bristol during 2025.
/ Equitable Wellbeing in Asylum Accommodation Projert
This two-year project began in ApTiI 2024, seeking to influence posFtive wellbeing changes for people living in hotel
asylum accommodation. Led by ourselves- along with Stand Against Ractsm and Inequality and the NHS Hope
Service - we worked closely wrth the Bristol Asylum Seeker and Refugee Partnership and other key partners. We
explored how influencing can work from grassroots upwards. prioritising the vol￿5 and leadership of people with
lived experien￿.
What we achieved included:
'> Setting in motion our Lived Experience Advocate pathway- from a 6-week consultation group to the
recruitment of three paid leadership roles.
Creating a multi-agency Steering Group with an Influencing Plan based on the changes residents wanted to see
within three asylum hotels. Connections were made with the South West Migration Partnership, Bristol City
Council, Clear Springs/ Ready Homes and local MP5 to galvanise change.
13

Bristol Mind Trustees Report and financial Statements forthe Year Ended 31 Marth 2025
Designing a programme of Lived Experien￿ Influencing training5 on LGBTQIA+, Listening Skills and Hate/
Discrimination, which were tested on eight VCSE partners, ready for roll out to decision-makers and hotel
residents.
> Co-designing our first pop up Photo vol￿ Exhibition with artist Aida Silvestri, telling the stories of hotel residents
and bringing awareness to the challenges they face.
Starting to grow our Lived Experien￿ Volunteer Group, ready for 5trurtured community organising mentoring
and training in 2025.
Plans for 2025126
Last year marked the start of a period of intense developmentfor Bristol Mind. Looking ahead, we will continue to
develop our vision for broad-b3sed community mental health and wellbeing support.
In line with our Strategic Plan, we will focus on:
Consolidating and diversfying our income generation activities. including rolling out a new Workplace Wellbeing
training offer and continuing to develop relationships with local and national grant funders.
Finalising the refurbishments necessary from our co-location with ￿tIzenS Advice Bristol, ensuring that our staff,
volunteers and service-users have an acce55ible, comfortable and safe environment.
Collaborating with one another to respond creatively to our community. using lived experien￿ as our guide.
New developments in this area will include developing our services to offer a better 'route through, from
volunteering to pald work in mental health.
Developing our services and external partnerships to the benefrt of people from lower-income and minoritised
communities. This will include expanding our low-cost. indusive counselling and outreach work in key areas
relating to mental health, poverty and employability.
Developing our reach,. continuingto improve our website and digital / online presence as a Means of influencing
best prattice in mental health and wellbeing across Bristol and surrounding areas.
14

Bristol Mind Trustees Report and Financial Statements forthe Year Ended 31 March 2025
FINANCIAL REVIEW
Financial position at year end
The Trustees agreed a budget for the year covering our service areas.
Income in the year was £570,540 la 13% increase on 2023124- £502,965). Expenditure was £552,151 la decrease of
IO% on 2023124- £616,792). This left a surplus of £18,389 (an improvement on the 2023/24 deficit of £113,827).
Total net assets at year-end were £263,07212023124 - £244,683). including £31,941 re5frirted funds carried forward
for spend in 2025126 {2023124: £nil). Full analysis of fvnds can be found in note 12 to the financial statements.
Expenditure
89% of our charitable activities expenditure was on the costs of delivering our services, and Il% on overhead costs
like rent and accountancy. 73% of total expenditure was on salaries for our expert team of staff, IO% was spent on
service running costs, 2% wa5 spent on supporting our volunteers and 4% was spent on projects such 35 Greenspace.
We use external support in our service provision for clinical supervision of our counselling staff. and for support with
audit, payroll, and fin3nce. Service running costs include advertisin& marketin& p05tage, printin& stationery and
telephone.
Fundraising costs represented 7% of total expenditure and 13% of voluntary income raised.
Income generatlon
Our performance improved on last year, with a refocus on areas that were likely to generate the hlghest rates of
Income return on the expenditure incurred in raising it.
We improved the dlversity of our fundraising portfolio with 51% of our income generated via voluntary sources, 47%
generated while delivering our charitable activities and 2% generated via investment income.
Breaking that down further, we received 33% of our incorne via grants from Charitable Trusts, NHS, National MIND
and the National Lottery Community Fund. 18% was generated via individual donations and community and
corporate fundraising. Local individuals give to us, fundraise for us and attend events like our Blue Monday Comedy
Night. Local companies supported us via making us their Charity of the Year. 25% of our income was via public settor
contratts and grants from local authorities and the NHS. 22% was generated via counselling fees and training lour
renewed offer to companies for paid mental health first aid training).
Acknowledgements
We recognise the tough economic dimate affecting our donors and we thank everyone who gave to us over the last
vear. We especially wish to thank the following donors: Avon Keep Flt Association, Garfield Weston Foundation,
Grace Trust, Hanham Athletic FC, Henry Smith Charity, Home Leisure Direct, La Retraite CIO. Linnet Trust, Lloyds
Bank Foundation, National Lottery Community Fund. NFU Mutual, Quartet Community Foundation, Screwfix
Foundation, The Steel Charitable Trust, Trent Drains and Woodspring Masonic Lodge.
We would also like to thank all our partners for their much-valued collaboration- A Disorder for Everyone, Avon &
Wiltshire Mental Health Partnership, Bath Centre for Psychotherapy and Counsellin& Borderland5, Brandon Trust,
Bridges for Communities, Bristol Refugee & Asylum Seeker Partnership. Bristol Refugee Rights. Chrysalis, Citizens
Advice Bristol, the Haven, Heartwood College, Metanoia, Mothers for Mothers, NHS Hope Asylum-seekers and
Refugee Trauma Service, Off the Record, Refugee Women of Bristol, Stand Against Racism & Inequality, St
Werburghs City Farm, SOS Propertysouthwest Trauma Foundation, University of South Wales, UWE, Vita Minds,
Womankind and YES Bristol.

Brtstol Mind Tntstee5 Report and Financial Statement5 for the Year Ended 31 March 2025
Reserves policy and position
The Trustees policy is that unrestricted reserves should enable the charity to continue operating and dealing with
any unexpected contingencies for three to nine months following an unforeseen drop in income.
This poliry is reviewed annually byTrustees. As we support the most vulnerable of our clients for up to 28 weeks
(J'ust over 6 months) through our counselling service. we have no flexibility to use unrestritted reserves against
shortfalls.
Our unrestricted resenies position as at 31 March 2025 was £231k12023124 £245k). This is Sufficient to continue
operating for five months against the 2025/26 budget of £548,904. The contingency fund of £48k previously set up
for property repairs was allocated back into the unrestricted general fund during 2024125.
Our general fund is held to coverthe costs of maintaining our charivs operations forthree to nine months in case of
any unexpected changes in the financial environment. If difFiculttes were to arise, then it has been calculated that a
minimum level of £137,226 would be required to continue for at least three months. Restricted funds are only
available for expenditure as directed by the donor. Trustees remain committed to maintainingthe reseNes at least
at the minimum target level while ensuring that surplus funds are utilised to support charitable objettives.
The Board has reached its policy decision after considering the following:
Diverse sources of income
Working capital requirements
Key risks, their potential impact on reserves and the timeframe in which mitigating attions could be put into
action and the impact they would have
The changing financial environment and increased level of uncertainty in charity fundraising
Goln8 concern
The accounts have been prepared on the assumption thatthe charity is ableto continue as a going concern. All
charity income sources are affected by current economic challenges; including the ongoing cost-of-living crisis and
changing financial environment which continLses to have a profound impact on the global economy. The Board
continues to keep a strong focus on risk and cost controls.
The Trustees have considered the impact of this issue on the charity's current and future financial position. The
Trustees consider that the charity has sufficient reserves and cashflow to continue as a going concern for a period of
at least 12 months from the date on which these financial statements are approved.
16

Bristol Mind Trustees Report and Financial Statements for the Year Ended 31 Marth 2025
STRucfuRE, GOVERNANCE AND MANAGEMENT
Governing document
The organi5ation is a charitable company limwted by guarantee, incorporated on 13 December 2000 and re-registered
a5 a charity on 22 February 2001. The company was established under a Memorandum of Association which
established the objects and power5 of the charitable company and is governed under its Articles of Association. In
the event of the company being wound up members are required to contribute an amount not exceeding £1.
Recruitment and appointment of new Trustees
Under the requirements of the Articles of Association there are a minimum of three and no maximum number of
Trustees. The Board commit to recruit several members who have lived experience of mental health services.
Organisational strurture
The Board of Trustees administers the charity. The Board normally meets four times per year. The Chief Executive
Officer {"CEO"l is appointed by the Trustees to manage the day-to-day operations of the charity. To facilitate
effective operations the CEO has delegated authority, within prescribed limits, for operational matters including
finance, employment, and service delivery.
Induction and training of new Trustees
All Trustees are fully indutted into Bristol Mind's governance. Trustees are drawn from a variety of buslness, HR,
legal and finance professional background5 and a skills analysis is kept, and annual evaluation undertaken, ensurin8
Trustees can contribute in full.
Key management remuneratlon
The Trustees consider the charity's CEO, and the senior management team comprise the key management personnel
of the charity in charge of diretting and controllin& runnin& and operating Bristol Mind on a day-to-day basis. All
Trustees give of their time freely and no Trustee received remuneration in the year.
Risk management
The Trustees have a risk management strategy which comprises:
A quarterly review of the principal risks and uncertainties that the charity fa￿s.
The establishment of policies, systems, and Pro￿dureS to mitigate those risks identified in the quarterly review.
The implementation of procedures designed to minimise or manage any potential impatt on the charity should
those risks materialise.
17

Bristol Mind Trustèes Report and fjnancial Statements for the Year Ended 31 Marth 2025
sTATEmE￿r OF TRUSTEES, RESPONSIBIUTIES
The Trustees are responsible for preparing the Trustees. annual report and financial statements in accordance with
applicable law and United lQngdom Accounting Standards (United Kingdom Generally Accepted AccDunting Prattice).
Company13w requires the Board of Trustees to prepare financial ststements for each financial year, which give a
true and fair view of the state of affairs of the charitable company and the surplus deficit of the charitable company
for that period. In preparing those financial statements, the Board is required to:
Select suitable accountinE policies and apply them consistently
Make judgements and estimates that are reasonable and prudent
State whether applicable accounting standards have been followed, subject to any material departures disclosed
and explained in the financial statements
Prepare the financial statements on the going concern basi5 unless it's inappropriate to presume that the
company will continue its operations
The Trustees are responsible for keeping proper accounting records which disclose with reasonable accuracy at any
time the financial position of the charitable company and to enable them to ensure that the financial statements
comply wlth the Companies Act 2iJJ6. They are also responsible for safeguarding the assets of the charltable
company and hence for taking reasonable steps forthe prevention and detection of fraud and other irregularities.
In so far as the Trustees are aware:
there is no relevant information of which the charitable company's Independent examiners are unaware; and
the Trustees have taken all steps that they ought to have taken to make themselves aware of any relevant
information and to establish that the independent examiners are aware of that information.
The Board of Trustees are responsible for keeping proper accounting records which disclose with reasonable
accuracy at any time the financial position of the charitable company and to enable them to ensure that the financial
statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the
charitable company and hence for taking reasonable steps for the prevention and detertion of fraud and other
irregularities.
So far as each Trustee Is aware, there is no relevant inforniation of which the charity's independent examiners are
unaware. Each Trustee has taken all steps necessaryto make both themselves and the independent examiners
aware of any relevant information.
Report of the Trustees, incorporating a strategic Teport, approved by order of the Board of Trustees, as the Company
Dirertors, on 30 October 2025 and signed on the Board's behalf by:
Dr H Richards- Chair

Bristol Mind Trustees Report and financial Statements for the Year Ended 31 March 2025
Independent Examinerfs Report to the Trustees of Bristol Mind
I reportto the trustees on my examination of the accounts of Bristol Mind forthe year ended 31 March 2025, which
are set out from pages 20 below.
Responsibilities and basis of report
As the Trustees of the charitable company {and also its directors for the purposes of company law) you are
responsible for the preparation of the accounts in accordance with the requirement5 of the Companies Act 2006
I'the 2006 Act,).
Having satisfied myself that the accounts of the charitable company are not required to be audited under Part 16 of
the 2006 Act and are eligible for independent examination, I report in respect of my examination of the charitable
company's accounts as carried out under section 145 of the Charities Act 2011 ('the 2011 AcY}. In carrying out my
examination I have followed the Directions given by the Charity Commission under section 145151 Ibl of the 2011
Act.
Independent examinerfs statement
Since the charitable compan*s gross income exceeded £250,000 your examiner must be a member of a body listed
in section 145 of the 2011 Act. I confirm that l am qualified to undertake the examination because l am a member of
the Institute of Chartered Accountants in England and Wales IICAEWI. which is one of the listed bodies.
I have completed my examination. I confirm that no material matters have come to my attention in connection with
the examination giving me cause to believe that in any material respect:
11 accounting records were not kept in respect of the charitable company as required by section 386 of the 2006
-Act: or
21 the accounts do not accord with those records; or
31 the accounts do not comply wtth the accounting requirements of section 396 of the 2006 Act other than any
requirement that the accounts give a 'true and fair viev/ which is not a matter considered as part of an
independent examination; or
41 the accounts have not been prepared in accordance with the methods and principles of the Statement of
Recommended Practice for accounting and reporting by charities applicable to charities preparing their accounts
in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland IFRS1021.
I have no concerns and have come across no other matters in connection with the examination to which attention
should be drawn in this report to enable a proper understanding of the accounts to be reached,
(L
Martin Hobbs BSC ACA
Francis Clark LLP
90 Victoria Street, Bristol BSI 6DP
Date.. 4 December 2025
19

Bristol Mind Trustees Report and financial Statements forthe Year Ended 31 March 2025
Statement of Financial Activities for the Year Ended 31 March 2025
(incorporating an Income and Expenditure Account)
2024
Restated
Total
funds
2025
Total
funds
Unrestricted Restrirted
funds
funds
Notes
INCOME FROM:
Donations and legacies
Charitable activities
Investment income
152,201
127,916
11,350
137,587
141.486
289,788
269,402
11,350
235,837
255,586
11,542
TOTAL INCOME
291,467
279,073
570.540
502,965
EXPENDITURE ON:
Raising funds
Charitable attivities
39,076
265,943
39.076
513,075
53,126
563,666
247,132
TOTAL EXPENDITURE
305,019
247.132
552,151
616,792
NET INCOME / (EXPENDITURE)
113,552)
31.941
18,389
(113,8271
RECONCILIATION OF FUNDS:
Total funds brought for¥vard
244,683
244.683
358,510
TOTAL FUNDS CARRIED FORWARD
231.131
31.941
263,072
244,683
The notes fomi part of these financial statements

Bristol Mlnd Tnthes Report and Financial Statements forthe Year Ended 31 March 2025
Balance Sheet as at 31 March 2025
2025
2024
Notes
FIXED ASSErs
Tangible assets
4.067
CURRENT ASS￿5
Debtors
Cash at bank and in hand
15,624
284,485
300.109
54,665
277,900
332,565
CREDITORS
Amounts falling due within one year
io
{40,271)
(91,9491
NET CURRENT ASSErs
259.838
240,616
TOTAL ASSETS LESS CURRENT LIABIUTIES
NEf ASSETS
263,072
263,072
244,683
244,683
FUNDS
Unrestricted funds
Restricted funds
TOTAL FUNDS
12
231,131
31.941
263,072
244,683
244,683
The charitable company is entitled to exemption from audit under Section 477 of the Companies Att 2006 forthe
year ended 31 March 2025. The members have not deposited notice, pursuant to Section 476 of the Companies Act
2006 requiring an audit of these financial statements. The trustees acknowledge their responsibilities for
{a) Ensuring that the charitable company keeps accounting records that comply with Sertions 386 and 387 of the
Companies Act 2006, and
Ibl Preparing financial statements which give a true and fairvlew of the state of affairs of the charitable company as
at the end of each flnancial year and of its surplus or deficit for each financial year in accordance with the
requirements of Sections 394 and 395 and which otherwise comply wlth the requirements of the Companies Act
2006 relating to financial ststements. so far as applicable to the charitable company
The Board of Trustees approved and authori5ed for issue these financial statements on 30 October 2025; slgned on it5
behalf by:
Dr H Richards- Chalr
The note5 fonn partof these financial statements
21

Biistol Mind Trustee5 Report and financial Statementsfor the Year Ended al Marth 2025
Cash Flow Statement for the year ended 31 March 2025
2025
2024
Notes
Cash flows from operating artivlties
Cash generated from operations
{4,066)
(109,5771
Net cash used in operating activities %
(4,066)
{109,5771
Cash flows from investing activltles
Purchase of tangible fixed assets
Interest received
{6991
11,350
(5,4241
11,542
Net cash provided by investing activities
10,651
6,118
Chan8es In cash and cash equivalents In the reporting period
6,585
1103,459)
Cash & cash equivalents at the beginning of the reportlng perlod
277,￿10
381,359
Cash and cash equivalents at the end of the reportlng perlod
284,485
277,900
The notes form partof these finandal sratements
22

Bristol Mind Trustees Report and finandal Statements for the Year Ended 31 March 2025
Notes to the Cash Flow Statement for year ended 31 March 2025
RECONCILIATION OF NEf INCOME / (EXPENDITURE) TO NEf CASH FLOW FROM OPERATING
ACTIVITIES
2025
2024
Net income / (expenditure) for the reporting period
(as per the Statement of Financial Actlvitles)
Adjustments for:
Depreciation charge
Interest received
18.389
1113,8271
1,532
{11,350)
1,357
{11,542}
Decrease l {increasel in debtors
{Decreasel / increase in creditors
Net cash provided by operations
39,041
{51,678)
(4,066)
(io,iioi
24,545
{109,5771
ANALYSIS OF CHANGES IN NET FUNDS
At 01.04.2024
Cash flow
At 31.03.2025
Net cash
Cash at bank and in hand
277,900
6,585
284,485
Totsl
Zn,900
6,585
284,485
23

Bristol Mind Trustees Report and Financial SLitements for the Year Ended 31 Marth 2025
Notes to the Financial Statements
ACCOUNTING pouaES
Basis of preparing the financial statements
The financial statements of the charitable company, which is a public benefit entity under FRS 102, have
been prepared in accordance with the Charities SORP (FRS 102}'Accounting and Reporting by Charities:
Statement of Recommended Prattice applicable to charities preparing their accounts in accordance with
the Financial Reporting Standard applicable in the UK and Republic of Ireland {FRS 1021 (effective l January
20191,. Financial Reporting Standard 102 The Financial Reporting Standard applicable in the UK and
Republic of Ireland, and the Companies Att 2006. The financial statements have been prepared under the
historical cost convention.
Income
All income is recognised in the Statement of Financial Activities once the charity has entitlement to the
funds, it is probable that tbe income will be received, and the amount can be measured reliably.
Expendlture
Liabilities are recognised as expenditure as soon as there is a legal or constructive obligation comrnitting
the charity to that expenditure. it is probable that a transfer of economic benefits will be required in
settlement and the amount of the obligation can be measured reliably. Expenditure is accounted for on an
accruals basis and has been classified under headings that aggregate all cost related to the category. Where
costs cannot be directly attributed to particular headings, they have been allocated to attivities on a basis
consistent with the use of resources.
Tanglble fixed assets
Tangible fixed assets are stated at cost, net of depreciation and provision for impairment. Depreciation is
provided at the following annual rates in order to write off each asset over its estimated useful life.
Fixtures and fittlngs
IT equipment
Taxatlon
25% on straight line bas15
25% on straight line basis
The charity is exempt frorn corporation tax on Its charitable activities.
Fund accounting
Unrestrirted funds can be used in accordance with the charitable objectives at the discretion of the
trustees.
Restricted funds can only be used for particular restricted purposes within the objects of the charity.
Restrirtion5 arise when specified bythe donor orwhen funds are raised for particular restricted purposes.
Further explanation of the nature and purpose of each fund is included in note 12 within the financial
statements.
Pension costs and other post-retirement beneffts
The charitable company operates a defined contribution pension scheme. Contributions payable to the
charitable company's pension scheme are charged to the Statement of Financial Activities in the period to
which they relate.
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24

Bristol Mind Trnstees Report and Financial Statements lorthe Year Ended 31 March 2025
Notes to the Financial Statements - continued
DONATIONS AND LEGACIES
2024
Restated
2025
Donations- restricted
Donations - unrestricted
8,941
91,201
500
120,105
Grants received - Restricted
BNSSG ICB Psychological Therapies Review
Gamechangergrant
Linnet Trust
Lloyds Bank Foundation
Mind- LGBTQIA+ grant
Mind- Ment31 Health Debt Pilot
Mind- Organisational Development fund
Mind - Refugees & Asylum Seekers Mental Health Fund
Mind- Women Without Borders grant
National Lottery Community Fund
Quartet Community Foundation
Screwfix Foundation
The Steel Charitable Trust
Wesport- Greenspacel After School Club
Wesport- Better Together
Wesport- Sports Equipment grant
24,445
10,000
10,000
50,594
1,743
2,142
28,575
24,533
20,000
14,530
5,000
5.000
10,000
5,192
8,920
2,324
850
95,202
128,646
Grants recelved - Unrestrlcted
Garfield Weston Foundation
Grace Trust
Henry Smith Charity
Mind- Cost of Living grant
Mind- LGBTQIA+ grant
30,000
1,000
30,000
20,000
30
20,030
61.000
Total donatlons and legacies
289,788
235,837
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Bristol Mind Tnths Report and Financlal Ststements for the Year Ended 31 March 2025
Notes to the Financial Statements - continued
INCOME FROM CHARITABLE AcnvmES
2024
Restated
2025
Public sector contracts and grants
NHS Mindline
Bristol City Council- Hate Crime& Discrimination Service
Bristol City Council - Initial Accommodation support
South Gloucestershire Council - Initial Accommodation
support
Total publlc sector contrarts and grants
80,407
26,929
34,150
77,389
25,704
16,850
20,000
139,943
141.486
Income from fees and trading
Counselling fees
Training
Total fees and trading
122,395
1,150
123.545
114,515
114,515
Other Income
Miscellaneous income
Total other income
4,371
4,371
1,128
1,128
Totsl Charltable Actlvltles Income
269.402
255,586
INVESTMENT INCOME
2025
2024
Deposlt account Interest
11,350
11,542
RAISING FUNDS
2024
Restated
2025
Staff costs
Freelance fundraiser
Other dirett costs
28,496
5,486
5,094
39.076
36,347
7,686
9,093
53.126
All expenditure on raislng funds in the current and prior year was out of unrestricted funds.
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26

Bristol Mind Trustees Report and finanaal Statements for the Year Ended 31 March 2025
Notes to the Financial Statements - continued
DIREcf EXPENDITURE ON CHARITABLE AcnviTIES
2024
Restated
2025
Staff costs
Staff related expenses
Training
Freelance workers
Volunteer costs
Rent and building costs
Insurance
IT costs
Depreciation
Office costs
Project costs
Independent examiners fee
Legal and professional
SARI Lloyds Bank project payment
373,541
12,804
399,126
9,600
2,663
17,583
12,770
59,977
6,200
25,017
1,357
10,153
12,489
1,620
5,111
8.617
12.684
39.900
6,786
15,580
1.532
7,703
9,708
1.710
7,588
9,922
Total expendlture
513.075
563,666
7. STAFF COSTS. TRUSTEES REMUNERATION AND EXPENSES
2025
2024
Wages and salaries
Social security costs
Other pension costs
359.591
24.021
18,425
402.037
391,565
24,063
19,845
435,473
The average monthly number of employees during the year was as follows:
2025
17
2024
19
Employees
No employees had emoluments in excess of £60.000.
Key management personnel comprise the CEO, the Head of Clinical Services and the Head of
Finance and Central Services whose combined employee benefits totalled £148,393 {2024:
£143,348) including pension contributions.
Trustees
There were no trustees. remuneration for the year ended 31 March 2025 nor forthe year
ended 31 March 2024.
During the yearthe charity reimbursed trustees, expenses totalling £nil (2024: £nill.
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27

Bristol Mind Twstees Report and Financial Statementsfor the Year Ended 31 Marth 2025
Notes to the Financial Statements - continued
8. TANGIBLE FIXED ASSErs
Equipment
TOTAL
COST
At l April 2024
Additions
At 31 March 2025
5.424
699
5,424
699
6,123
6,123
DEPRECIATION
At l April 2024
Charge for year
At 31 March 2025
1,357
1,532
2,889
1,357
1,532
2,889
NET BOOK VALUE
At 31 March 2025
3.234
3,234
At 31 March 2024
4,067
4,067
DEBTORS: AMOUNTS FAWNG DUE WITHIN ONE YEAR
2025
2024
Trade debtors
Prepayments
Accrued income
Other debtors
10,525
2,807
2,292
31,250
8,283
7,832
7,300
54,665
15,624
10. CREDITORS: AMOUNTS FALLING DUE WITHIN ONE YEAR
2025
2024
Trade creditors
Tax and social security
Pension liability
Deferred grants
Accrued expenses
Other creditors
2,146
7,220
2,228
22,999
3.753
1,925
40.271
3,114
6,195
2,332
73,293
5,090
1,925
91,949
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28

Bristol Mind Trustees Report and FinancKal Statements for the Year Ended 31 March 2025
Notes to the Financial Statements - continued
11. ANALY515 OF ASSEtS BETWEEN FUNDS
2025
2024
Unrestrirted
Funds
Restrlcted
Funds
Total
Total
Fixed Assets
3,234
3,234
4,067
Net Current Assets
227,897
31.941
259,838
240,616
231,131
31.941
263,072
244,683
12. FUNDS
At
01.04.2024
Net
movement
in funds
At 31.03.2025
Unrestricted funds
General fund
Contingency Fund
196,683
48,000
244,683
34,448
148,000)
{13,5521
231,131
231,131
Restrlcted funds
Donations- Big Give
Linnet Trust
Lloyds Bank Foundation
Mind- Mental Health Debt Pilot
Screvffiix Foundation
6,811
8.962
12,933
90
3,145
31,941
6,811
8,962
12.933
90
3,145
31,941
TOTAL FUNDS
244,683
18,389
263,072
The contingency fund of £48,000 was previouslyset up to cover potential building repair works. This separate
fund is no longer required and has been reappropriated back into the unrestritted general fund.
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29

Bristol Mind Trustees Report and Financial Statementsfor the Year Ended 31 March 2025
Notes to the Financial Ststements - continued
12. FUNDS (continued)
NET MOVEMENT IN FUNDS
Incomin
Resources
ended
Movement in funds
resources
ex
Unrestritted funds
General fund
291,467
{305,019)
113,552)
Restricted funds
BNSSG ICB- Psychological Therapie5 Review
8ristol City Council- Hate Crime & Discrimination
Bristol City Council- Initial Accommodation support
Donations- Big Give
Linnet Trust
Lloyds Bank Foundation
Mind - LGBTQIA+ grant
Mind - Mental Health Debt Pilot
National Lottery Community Fund
NHS Mindline
Quartet Community Foundation
Screwfix Foundation
The Steel Charitable Trust
Wesport - Greenspace / After School Club
24,445
26,929
34,150
8.941
10.000
50.594
1,743
2.142
14,530
80,407
5,000
5,000
10,000
5,192
279,073
124,445)
126,929)
{34,150)
12,130)
{1,038)
137,661)
(1,743)
(2,052)
{14,530)
{80,407)
15,000)
(1.855)
iio,0001
(5,192)
(247,132)
6,811
8,962
12,933
3.145
31,941
TOTAL FUNDS
570,540
The purpose and use of material restricted funds are as follows:
BNSSG ICB Ps
cholo
ical Thera
ies Review - to review and devise new models of Psychological Therapies provision
across VCSE and Statutory agencie5.
Bristol Ci
Council- Hate Crime & Discrimination Service- for Mental Health Caseworker / Wellbeing Coordinator.
Bristol Ci
Council - Initial Accommodation su
rt-to support mental health and wellbeing for sanctuary seekers
housed in Bristol hotels.
Donations - Bi
Give - made to support free counselling for 18-25 year olds.
Linnet Trust- to 5UPPOrt income deprived clients who are charged £5 per counselling session.
Llo
ds Bank Foundation- for Equitable Wellbeing systems-change projett for sanctuary seekers living in Initial
Accommodation hotels.
1552,151)
18,389
Mind- LGBT
experience.
Mind- Mental Health Debt Pilot- to SUPPOrt people wrth poor mental health in financial hardship & debt.
National Lotte
Communi
Fund-towards our Comrounity Wellbeing Services for Bristol sanctuary seekers.
NH5 Mindline- for our confidential telephone emotional support servits, delivered by volunteers.
uartet Communi
Foundation- to run an After School Club for sanctuary seeking parents and children in Initial
Accommodation Hotel5.
Screwfix Foundation - towards building works at our Fairfax Street offi￿.
The Steel Charitable Trust- towards our Community Wellbeing Serrfices supporting sanctuary seekers in Bristol.
Wes
ort- Greens
After School Club - funding for GreenSpa￿ Project connetting sanctuary seekers to nature
to improve mentsl health and social connection.
IA+
rant- to provide subsidised counselling for LGBTQIA+ clients with a counsellor of shared lived
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Bristol Mind Trustees Report and financial Statements forthe Year Ended 31 March 2025
Notes to the Financial Statements - continued
12. FUNDS {contlnued)
COMPARATIVES FOR MOVEMEN￿ IN FUNDS
At
Net
01.04.2023 movement
in funds
At
31.03.2024
Unrestrlrted funds
Genera5 ftjnd
Contingency Fund
301,285
(104,6021
196.683
349,285
(104,6021
244,683
Restricted funds
Mind - Women Without Borders grant
Wesport - Better Together
7.507
1,718
9,225
(7,5071
11,718)
{9,225)
TOTAL FUNDS
358,510
{113,8271
244.683
NET MOVEMENT IN FUNDS
Incomin
Resour￿5 Movement
resources ex
ended
In funds
Unrestrirted funds
General fund
Restricted funds
Bristol City Council- Hate CrTrme
Bristol City Council- Initial Accommodation support
Donations - restricted for counselling
Gamechanger grant
Mind- Organisational Development fund
Mind - Refugees and Asylum Seekers Mental Health Support
Fund
Mind - Women Without Borders grant
NHS Mindline
South GIou￿sterShIre Council - Initial Accommodation support
Wesport- Greenspace l After School aub
Wesport - Better Together
We5PQrt- Sport5 Equipment grant
267,320 1371,922)
(104,602)
25,704
16,850
500
10,000
28,575
(25,7041
(16,8501
(5001
(10,0001
(28,5751
24,533
{24.533)
20.000
(27.507}
77,389
{77,389}
20,000
{20,000}
8,920
{8,920}
2,324
(4,042)
850
(850)
235,645 (2H,870)
(7.507)
(1,718)
(9.225)
TOTAL FUNDS
502,965 1616,792)
(113,827)
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31

Brtstol Mind Tntstees Report and Financial Statements for the Year Ended 31 March 2025
Notes to the Financial Statements - continued
13. RELATED PARTY DISCLOSURES
There were no related party tran5attionsfor the year ended 31 March 2025 orthe year ended 31 March 2024.
14. PRIOR YEAR ADJUSTMENT
Income and expenditure have been restated to better reflert the underlying nature of the transactions in line
with the charity's objettives. The impact of these changes is Shown below and has not resulted in any change
to the previously reported defiat in 2024 of £113,827.
Original
Restated
Dlfference
Income
Donations and legacles
Charitable activities
Other trading activities
120,605
256,303
114,515
235,837
255,586
115,232
1717}
1114,515)
Expenditure
Raising funds
Charitable activities
53,126
563,666
53,126
153,126)
616,792
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32