Bristol Bristol Mind Trustees Report and Financial Statements for the Year Ended 31 March 2025 A charitable company founded in 2001 Registered in England and Wales Company Number: 04124744 Charlty Number: 1085171 rirc.. >3fotyVlSIt' T+ -Bristol
Bristol Mind Trustees Report and Financial Statements for the Year Ended 31 March 2025 CONTENTS Page Trustees Report 1-18 Reference and Administrative Information Chair's Review Objectives and Services Report on charitab5e activities in 2024/25 Plans for 2025/26 4-14 14 Financial review and acknowledgements to donors and partners Reserves policy and position Structure, governance and management Statement of Trustees responsibilities 15 16 17 18 Independent Examinerfs Report 19 ststement of Financial Activities 20 Balance Sheet 21 Cash Flow Ststement 22 Notes to the Cash Flow Statement 23 Notes to the Financial Statements 24-32
Bristol Mind Trustees Report and Financial Statements for the Year Ended 31 Marth 2025 TRUSTEES REPORT The Board of Trustees, who are also directors of the charity for the purposes of the Companies Act 2006, presents its annual report together with the financial statements of the charity for the period l April 2024 to 31 March 2025. The Trustees have adopted the provisions of Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland IFRS 102) {effettive l January 2019). The financial statements also comply with the Charities Act 2011 and the Companies Act 2006. REFERENCE AND ADMINISTRATIVE INFORMATION Charity Name: Charity Registration Number: 1085171 Company Registration Number: 04124744 Registered Office: Bristol Mind To September 2024- St Brandon's House. 29 Great George Street, Bristol, BSI 5QT. From October 2024: 48 Fairfax Street, Bristol. BSI 3BL Bank: Co-operative Bank, PO Box 250, Delf House. Southway, Skelmersdale, WN8 6wr Independent examiners: Francis Clark LLP, 90 Victoria Street, Bristol, BSI 6DP Trustees The Trustees and officers serving during the year were as follows: Dr Hayley Richards (Chairl Joanne Diamond (Vice Chairl Tony Whitlock (Treasurer) Victoria Davis {appointed 5 August 20241 Ana Miguel Lazaro {appointed 2 August 20241 Sally Mason Mo Morgan (appointed 8 August 2024) Alexander Alcock (resigned 3 July 2024) Grace Smith {appointed 23 July 2024, resigned 24 March 20251 Joanna Sunderland (resigned 31 July 20251 Thomas Wilson (resigned 11 August 2025) Chief Executive Officer Emma Brech
Bristol Mind Trustees Report and Financial Statements forthe Year Ended 31 March 2025 CHAIR'S REVIEW l am pleased to present this yearfs report on behalf of the Board of Trustees. In the year April 2024-March 2025 Bristol Mind provided mental health and wellbeing services to over 2,600 people of ages and backgrounds in and around Bristol. Affiliated to National Mind, we are an independent charity working at the heart of our community. We deliver inclusive and responsive services including Mindline, Meeting Minds Counselling and Community Wellbeing projerts. Last year represented a key time for Bristol Mind as we recognised the social and economic pressures on our community, with a resultant increase in reported feeling5 Of stress, anxiety, and depression. Our Mindline and Infoline services-which underpin our other services as a first port of call, _ received over 3,800 calls. voicemails. and e-mails. a 31% increase in engagement from the public compared to the previous year. With many clients citing challenges in accessing statutory counselling- where waiting times are at an all-time high and the unaffordability of private counselling, we saw a 17% increase in referrals to our Meeting Minds servi. In response to community need, we made the decision to co-locate with Citizen's Advice Bristol and launched several pilots within our Community Wellbeing Service. These aim to reach people experiencing a range of challenges including low-income, debt, fuel poverty, and unemployment. At the same time, we intensified our support for minoritised groups, with targeted emotional support conversations and new £5 counselling places for people on low incomes, and those experiencing isolation, discrimination or hate crime. The outcomes for our clients attest to the commitment and dedication within ourteams: evaluation scores for improved mental health and wellbeing consistently showed over 80% across all of our services. Navigating this increase in demand against a 22% decrease in our annual budget necessitated careful planning. l am proud of the work completed by staff and volunteers in achieving more with less- working together to increase our overall client numbers whilst cutting our cloth ever more finely. Our year-end financial position in March 2025 shows a significant improvement on the previous year and sets a solid baseline from which to sustain and develop our organisation. Whilst we remain moderate in size, two new systems-change projects last year, detailed in the Report on Charitable Activities in 2024125 on page 13, proved that we have the leadership and voice to advance collaboration and compassion within our sector. These qualities remain key if we are to influence the provision of properly equitable and inclusive mental health services. We are very grateful to our existing and new funders and donors who made this possible and who continue to support us in our mission to reach more people in need. We are also indebted to our community partners, and to the many volunteers who join us each year on Mindllne and as counsellors within Meeting Minds; without their lived experience, passion, and expertise, we simply would not be able to deliver our high-quality services. Our plans for 2025/26 continue to build on our Community Wellbeing and Counselling offers, with increased partnership work and outreach services to more deprived Bristol wards and surrounding areas. l am particularly excited about our upcoming focus on lived experience and how we might create better pathways from service-user to volunteering, training and paid work within the sector. It is this potential to connect, collaborate, turn into difficulty, and turn lives around which makes Bristol Mind a special place. ayley ichard Chair of Trustees
Brlstol Mind Trustees Report and Financial SLitementsfor the Year Ended 31 Marth 2025 OBJEcfivES AND SERVICES Public benefit In setting objertives and planning for activities, the Trustees have given due consideration to the general guidance published by the Charity Commission relating to public benefit. Our Memorandum of Association sets out the organisation's principal organisational objectives which are for the public benefit and are compatible with section 17 of the Charities Act 2011. These are: l} To promote the preservation of good mental health by Ènabling and empowering everyone experienang mental health problems to live with, manage and recover from their condition. 21 To relieve the needs of people with mental health problems by working to increase the understanding of mental health and mental health problems by gathering and disseminating infomiation and working to raise awareness, promote understanding and challenge stigma and discrimination. Bristol Mind'5 charitable activities focus on the provision of inclusive and accessible mental health seniices for people in and around Bristol. Our activities are of public benefit insofar as they promote individual and community resilience, helping people not only to find the right supportfor themselves, butto artively engage in volunteering opportunities which contribute to a mentally healthy, inclusive society. Vision, Misslon and Values Our Vision is to support everyone in and around Bristol in achieving the best mental health possible. Our Mission uses the power of our local community to create inclusive artivities based on lived experience: most of our volunteers have lived experience, alongside many of our Trustees and staff. Our Values are: Compasslon- responding to each other with empathy and consideration. Equlty- recognising different circumstances and tailoring opportunities for success. Respect- upholding the dignity of others, observing humility, advancing collaboration; and, Integrlty- modellin8 transparency and accountability in everything we do. Our Servlces are designed to support people whereverthey are on theirjourneyto better mental health. Our'lnfoline'_ open four rnornings a week- help5 people take the first steps to findingthe right support, whether from our own serrfices or those of other local organisations. Mlndline- our free confidential telephone service gives emotional listening support from volunteers with lived experience five evenings a week. We answer up to 2,000 calls annually, most people call more than on. Meeting Minds- our I:1 counselling service offers at least four months of weekly sessions with qualified and / or trainee counsellors (trainees are supervised). Clients pay £5- £35 per session. dependent on their income. Community Wellbelng services for minoritised and low-income communities: o I:1 emotional support and advocacy for virtims of discrimination & hate crime o I:1 / group psychoeducation for people living in poverty, debt and l or long-term sickness absence. o Counselling, emotional support, signpostin& walks, cooking and gardening for asylum seekers Workplace Wellbeing: training / consultancy for local companies including mental health first aid.
Bristol Mind Trustees Report and Finanaal Statements forthe Year Ended 31 March 2025 REPORT ON CHARITABLE ACTIVITIES IN 2024-25 The mental health context in and around Bristol Over the last year our community continueij to experien remote and isolated lifestyles. increased levels of personal and social anxiety, and high levels of stress caused by the ongoing cost-of-living crisis. Last year, over half of calls to Mindline were from regular callers who used Mindline several times a week or month as an integral part of theirwell-being strategy for the social connection and emotional support we provide. Many of these callers are known to have a merttal health diagnosis and/or history of trauma including sexual abuse, self-harm and suicidal ideation. The most common issue discussed on Mindline calls was anxiety and stress {40%1, then isolation {35%). depression 123%) and suicide or self-harm121%). 16% of callers mentioned accommodation or housing issue5, 15% cited physical health concerns or chronic pain and 7% mentioned abuse or hate crime. 52 safeguarding incidents/concerns were recorded; these were successfully managed or de-escalated with only 16 of these requiring an onward referral to crisis teams or emergency services. In our'meeting Minds, counselling service last year. we received over400 referrals, a 17% increase on last year1342 YE241, due to increased demand and with a spike in January afterthe launch of our new website. 38% of clients accepted for counselling showed 'severe' score ratings for depression and anxiety in their first assessment (compared to 33% In YE24). This coincided with more people citing refusal by statutory {primary care/ CBTI services as their reason from approaching our servlce. Issues that they presented with ranged from anxiety and loneliness through to grief associated with suicide, trauma and abuse. We have seen more people requesting extensions beyond our 16 weeks offer, and more people revealing trauma/ more complex needs once in therapy. We have also noticed an increase in mental health challenges in young adults a8ed 18-25, a generation deeply affected by COVID-19. These clients cited loss of Confiden and identity confusion, greater isolation, and over-reliance on online lifestyles; coupled with increased stress and anxiety from the overwhelming social, economic and environmental problems facingthem as they enteradult life. Achievement and performance In the year ending March 2025, Bristol Mind supported 2,620 unique beneficiaries across all Servi5, a 23% increase on our prior year {YE24-2,123 beneficiaries). Our services help people to find the right support at the right time, free from stigma or discrimination. Central to our offer is the principle that good mental health and wellbeing is a community endeavour, enabling people to feel safe in expressing about how they feel. what they need and want in terms of support, and what they can offer as unique and valuable individuals.
Our'lnfoline, helped 1,438 people find sUPPOrt, of whom a fifth were referred into our own services. 25% of calls were signposted to other charities, 16% were referred to statutory serViS such as the NHS. Our Mindline volunteers offered emotional support to 726 people on 1,861 calls161% called more than once). 21% of calls involved suicidal ideation or self-harm- the majority were successfully de-escalated. In our 'Meeting Minds, coun5elling service, we supported 336 clients. Based on a 15% sample of pre and post results; 90% of clients reported a reduction in feelings of depression and hopelessness. and 86% reported a reduction in anxiety by the end of their sessions. In our Community Wellbeing services. we supported 1,469 people (798 YE24} via: WellbeingSupport&Signpostingto asylum seekers in Initial Accommodation Hotels- 1,206 people were supported via drop-in session5 delivered in partnership with Borderlands" a huge increase on 2024 due to an additional commission being awarded in Ottober to support asylum seekers at a third Hotel. Within this, 37 newly arrived residents participated in our pilot deliveryof stx l-l emotional support se55ions with dedicated staff. Early findings
Brlstol Mind Trustees Report and Finandal Statements for the Year Ended 31 March 2025 indicate a reduction in feelings of being overwhelmed. isolated and distressed. Greenspace: 111 asylum seekers engaged in cookin& gardening and walking groups. and based on a 26% sample, 100% reported improved happiness and decreased isolation. I:1 counselling for female asylum seekers: 73 women were supported and 83% reported that they had improved coping skills resulting in being able to get through the dav. Hate crime & discrimination victim support: 19 people benefited from our one-to-one service, of whom 85% reported being better equipped to cope, more confident to report and safer within their community because of our support. A further 120 people were reached via Bristol Hate Crime and Discrimination Service workshops and events. 134 skilled and dedicated volunteers were crucial in the delivery of these outcomes for our clients, representing over 10,500 hours of volunteering time. We simply could not deliver our services without the support of our volunteers and thank them fortheir dedication and commitment. Most of ourvolunteers and staff have lived experien of mental health issues, and we are working towards a Lived Experience Pathway, offering a route from volunteer to counselling trainee. Feedback from volunteers and trainee counsellors wlth lived experien "A large part of wonting to volunteer on MindLine wos hoving lived experien of mentol illne55 and knowing how isoloting that con be. I wanted to help provide others with the support. empothy and understonding that is so vitol when going through challenging time& On a more personal level. l alsoftlt thGt volunteerlngfor MindLine could help me refrome very difficult tlmes in my own life by using the knowledge goined to help collers. Bristol Mind's emphasis on volunteer wellbeing ond the comprehensive support/supervision systems In place were also afoctor in applying to volunteer." "I loved my time on Mindline, and it was instrumental in both my personol recoveryfrom mental health issues ond in my decision to retrain 05 G counsellor. I'm nowfinding the Meeting Minds plocement very rewardin and extremely useful in tem?s of learning ond development as I move into private prattl., "My journey to becoming a trainee counsellorfor Meeting Minds was informed by lived experience. I had a post-notol mentol heolth crisis 26 years ogo during which I wos sectioned and spent two weeks in the mother ond Boby Unit. Although I recovered quickfyfrom post-natal psychosis and was dischargedfrom mentol health services within afrw months, this experience was lrfe changing. Becoming o parent, separotedfrom my dJughter'sfother insplred me to look drfferently at myself and my lrfe choices and to toke my mental health seriously. Counselling ond psychotheropy and Career changes left me keen to take up tmining and volunteer to listen. Ifelt thot being heord (ond listening to myselfl) was the most importontport of improving and mointoining good mentol health.. Staffing and management Emma Brech - Chief Executive Officer- is a qualified counsellor and aore 2016 Fellow. Bristol Mind's senior team includes two other roles". Head of Finance and Central Services-Andrew Joyce, qualified accountant and member of CIMA with 30 years, experience in a variety of finance roles; and Head of Clinical Services- Liz Sorapure- a qualified counsellor with 20 years, experience as a clinical services manager / supervisor. The senior team manage our culturally diverse staff and volunteer teams, who have a wide range of complementary skills and qualifications. This includes Microsoft 365 expert Sam Conybeer {Office & > and commercial/ project manager Caitlin Scott (clinical adrninistration). Last year we appointed three new Service Managers (Meeting Minds, Mindline and Community Wellbeing), each qualified and experienced counsellors or psychotherapists bringing clinical and trauma informed expertiseto support ourteams. During the year they managed eight Coordinators, two Clinical Administrators and three Lived Experience Advocates {Refugees). Our team of 20 staff worked closely together from delivery. through to administration and management,
Bristol Mlnd Trnstees Report and financial Statements forthe Year Ended 31 March 2025 ensuring the smooth and efficient running of all ourservices with a focus on high quality, trauma-informed support for our beneficiaries. Our Counselling team consisted of 35 coun5ellors offering online and face to face counselling. The majority of these are trainees, supervised by qualified practitioners and supervisors. Trainees complete Plaments with us whilst on accredited courses. We include specific lived-experience counsellors for LGBTQIA+ and Neurodivergent clients. Counsellors are well supported via clinical supervision in line with the British Association of Counselling and Psychotherapvs ethical framework and guidelines, as well as regular staff meetings and routes through to employment opportunities as they arise in-house. We partner with reputable training providers including Bath Centre for Psychotherapy and Counselling: UWE- the Doctorate in Counselling Psychology; UWE- Masters in Counsellin& University of South Walel: Metanoia; and Heartwood College. All staff and volunteers are subject to Safer Recruitment procedures and enhanced DBS ched(s in line with govemment guidance. Infoline Infoline is our information and signposting service, open three mornings per week. Last year we supported 871 callers requesting information and signposting. The main reason for calls were enquiries about talking therapies 133%) and advocacy and legal advice {9%1, with cited reasons including depre55ion17%), housing or homelessness 15%) and anxiety15%). Meeting Minds Our affordable one-to-one counselling service is designed to reach a diverse range of people in Bristol and South Gloucestershire with a bespoke, personalised service. We offer clients up to four months of weekly sessions150 minutes a timel at our office {and online as suits the person), with the option to extend if appropriate. Beneficiaries pay for counselllng sessions, but at a vastly reduced rate of between £5 and £35, dependent on the person's income. Our team responded well to the disruption caused by moving premises last year, delivering 3,674 sessions of talking therapies to 336 Clients. We adopt a trauma-informed approach to our work, which includes supporting all counsellors with clinical supervision. practice-based learning meetings, database training and ongoing safeguarding trainingl support. Our service model includes a mix of trainee and qualified associate and paid counsellors. This means that whilst we primarily support clients with 'mild-moderate' needs, we can also support clients with 'moderate/severe' needs. Our clients included 179 female, 138 male and 19 trans or non-binary people. We respond to enquiries using a person-centred approach, thinking carefully about presenting needs, identity and modality to match clients with the right counsellor. 37 clients identified as LGBTQIA+ and 50% of these identified as neurodivergent", where possible, these clients were matched with lived experience coun5ellors. Ages ranges included 15% under 25- 56% aged 25-34; 13% aged 3544; 6 aged 45-54; 8% aged 55-64 and 2% were aged 65 or over. Counselling outcomes From a sample of our 50 counselling clients, we tracked PHQ9 Idepression) and GAD7 lanxiety} scores from the beginning and end of therapy. usually 16 sessions in total. PHQ9: The data showed that 70% of clients Started sessions with scores indicating moderate depression or higher, and 38% started sessions with scores indicating more severe depression symptoms. By the end of sessions. 90% of clients reported an improvement in feelings of depression and hopelessness; 58% reported over a 20% improvement. 28% of clients moved from severe to moderate or mild score5. GAD7.' The data showed that 62% of clients started sessions with scores indicating moderate anxiety or higher and 28% started sessions with scores indicating more severe anxiety syrnptom5. Bythe end of sessions, 86Y6 of clients reported an improvement in feelings of anxiety: 38% reported more than 20% improvement and 32% of clients moved from moderate-severe to moderate or mild scores.
Bristol Mind Trnstees Report and Financial Ststements for the Year Ended 31 March 2025 Counselling case study This case study shows how a fairly short intervention of 12 sessions can help a young adultto increase insight and resilience at a key transitional stage in their life. It shows how with empathy and acceptance from their counsellor, Ellie le3rns to trust in her own feelings and insights, let go of past experien51 lirniting beliefs, and find a way of being in the world which better aligns with her identity and values. Ellie,, oged 20, storted counselling with us ot o tranSItn015t0qe- in the lead up to storting herfirst job ond the next stage in her lrfe. During her assessment, Ellie described an OCD 'mbbit Ile, of thinking. leoving her feeling insecure and unable to porticipote in octivities she enjoyed. In the past she had self-harmed and had no prior experience of counselling. A previous relotlonship hod caused her tofeel gullty ond lose trust In herseY. We dlscussed the differences between 'he01th and 'unheolthy' guilt ond shome ond explored personal boundories and 'people pleasing, behoviour. Across 12 sessions Ellie engaged well. We progressed to explorlng childhotxl experlences which had coused her to Internolise guiltfor many years.- Ellie told u5 shefelt -a weight token off her shoulder5-. as port of her story was witnessed and volid(rted. A recurring theme wos seff-doubt ond self-deprecotion, o core belief in '1 am not righy. As she moved into deeper work Elliefrlt able to explore theseftelingsfvrther- insecurity, guilt and shome - goining new insights ondperspectives. Ellie used the sessions to flect on her identity, gaining confidence in making deasions which oligned with her values ondfuture plans. By the end of the sessions her depression score hod reduced ty 78% ond her anxietyscore hod reduced by 50%. Ellie wos oble to notice the positive Scores and changes. such asfeeling more comp05sionate and accepting of herself. New developments in counselling In response to increased referrals for clients with higher needs, i.e., more clients presenting with 'Moderate/ Severe, needs we introduced a pre-initial assessment triage. This ensured that people needing more specialist support were referred on quickly; the numbers referred on doubled from 11 to 22 per quarter by the end of March 2025. In response to the cost-of-living crisis we piloted a new approach to reach people living in financial crisis including debt by offering a £5 per session fee for up to 12 sessions. Between January and March 2025, three clients were seen, and we aim to support 32 clients in total across 2025. We supported ten young clients (aged 18-251 with free counselling for up to 12 sessions, working in partnership with other young people'5 services such as Off the Record. Meetlng Mlnds dlent feedback "My counsellor listened well ond chollenged my thinking- porticulurly around my Se-1Mage to help develop a more p051tNe self-image. They allowed me the Spa tofrel my emotions and wa5 very positive and encouroging.- "Genuinely chonged my lrfe and helped me think obout things in an entirely different. heolthier woy.- -[My counsellor] helpedme to See thing5 that I hadn't noticed before in mysettand helped me to see thot I needed to prioritise mysemmore. It has been empowerinql*
Bristol Mind Trustees Report and FinancKal Statements for the Year Ended 31 March 2025 Developing the next generotion of coun5ellors Trainee counsellors end their placement with a reflection on their experience and learning with Bristol Mind. For many, the experience of meeting and supporting a diverse range of people within a safe and affordable counselling service presents a profound opportunity for reflection and greater social connection/ awareness. Last yearfs feedback included the following comments". Meetlng Minds trainee feedback "I have gained Confiden and 5ki115 in providing thernpyfor o mnge of clients (porticulorty youngerpeople- late teens/eorly twenties), ond how to wake the most of leorningfrom supervision andputting theory Into prOrt1.. °My time here gave me a window into the counselling/psychothempy world. A great deal of leorning about the processes involved to moke the experientr proft55ional produrtive and5afrfor clients. Lots ofpersonal and proftssional supportfrom all the team at Bnstol Mind.- "Seeing clients grow In confidence and 'come alive. thmugh the course of theropy was truty valuoble. Atso Seeing clients come to some significant new Wa of UndetandIng ondfteling obout themselves and their worlds was a privilege to be olongside.- Mindllne Our free confidential telephone service offers emotional support from volunteers with lived experience. It operates five evenin85 every week and last year we recorded 1,861 callers with a 61% repeat call rate. Most people call more than once, and many have been calling regularly over many years. Mindline volunteers receive 6 weeks of specialist trainin& safeguardingtraining and weekly supervision. Our volunteers supported 1,762 callers last year with a 63% repeat call rate. On average 62% of callers were female, 22% male, 16% Trans/non-binary/unknown. Where the callers age was known, 19% were aged 18-24, 34% were aged 25-40, 28% were aged 41-60 and 19% were aged 60+. Mlndllne caller feedback honk you 50 muchfor talking to me. yOue got me through tonight. I con really hear how much you care...I'm so used to justfreling judged and alone." ank youfor your ltstening eor. tolking is my medicine." onksfor listening. I don'tfeel I can tolk to anybody etse about thls ands(ry how I'm reallyfeeling." -I'd be lost Wit1Ut Mind.- Mlndllne volunteer feedback "Someone told me lost night thot Mindline hos soved their lifr on severol occasions.. "Hearing o coller movefrom extreme distress to a calmerploce in that hoYhour call is o really positive experience. Also listening to other volunteers do their thing ond the mutualsupport on shift Ifind really inspiring. -A positive experience thot Was very memorable was when a regular autistic coller with bipolar disorder told me that we {MindlineJ hod made such a drfferen to them when they were struggling with a bipolor episode. They said theyfound it hord to talk rationGlly and that m05t people couldn't understand what they said during episodes. They said they t7PPreciated thot bve never turned them oway• that we helped them to get better ond they sow us as a usefvl tool to help them stoy well.- lfrel privileged thotpeople put their trust in myselfond the wider teom ond proud that we con sUPPOrt SO mony people in the community. Every shrft is ddferent. Many calls are challenging. But to be able to support in thot moment is so very rewording ond humbling.-
Brirtol Mind Trustees Report and Financial St*ements for the Year Ended 31 March 2025 Community Wellbeing Services These services have developed over the past five years in response to increased poverty. isolation and stress within our communities, particularly forthose facing exclusion, discrimination or stigma, or living with protected characteristics. We offer specialist support via a range of services to minoritised communities including asylum seekers. refugees and people from LGBTQ+ backgrounds who often fall victim to hate crime. Last year. we supported 1,429 servic&users across our wellbeing services and increased the number of activities. recording a total of 2,099 attendances. This was driven by an almost doubling of asylum seekers supported compared to YE24. We work closely with Borderlands to deliver dropin support to residents of Initial accommodation, hotels-where the government accommodates asylum seekers whilst their claim is being considered. We were commissioned to deltver drop-ins at a third hotel from Ortober 2024. The Community Wellbeing team use a community development approach, using outreach to find people in need and helping them to identify and advocate for theirwellbeing and mental health needs. The team use formulations including 'Cope Comprehend Connect. (CCC) strengths-based support, as well as awareness raising and topical psychoeducational workshops. Our team are prattised in collaborative methods which engage people on their own tenns and encourage ownership and co-design of their own journey towards better mental health. For many people, our community wellbeing projetts represent a vital first step in recognisin8 need and trusting further or regular support from our Mindline and Meeting Minds counselling services. Last year we continued with key flagship actNities and began piloting new work from January 2025. Support to asylum seekers and refugees This range of projects continued to thrive in response to the need for trauma-informed wellbeing interventions, leading to stabilisatlon, social connectedness and more timely referrals into NHS mental health services. During the year we worked closely with a range of specialist refugee community organisations and mental health services, including Bristol Refugee Rights, Borderlands, Refugee Women of Bristol, Bridges for Cornmunities and The NHS Hope Trauma Service for Asylum-5eekers and Refugees. / Drop in and signposting support Last year we collaborated with Borderlands to deliver drop-in and signposting support to 1,206 residents of three 'initial accommodation, hotels including: Basic needs like SIM cards, clothin& bicycles and pushchairs. Wellbeing attivities such as swlmmin& yoga, football. drama. cookery and volunteering. Medical appointments, counselling and more intensive trauma counselling via The Haven. Vita Minds and NHS Hope Asylum-seekers and Refugee Trauma Service. / CCC Emotionol Support Conversotions During the year we piloted a 6-session model of emotional support conversations using the NHS-approved 'CCC formulation to help stabilise newly arrived residents who are feeling overwhelmed, experiencing distress and isolation. When people are feeling like this, it can be difficult for them to take the steps needed to seek and engage with formal mental health servtces. 37 service users accessed this support between January and March 2025. Early findings indicate that the conversations helped people to feel calmer and regulate their emotions, which will help them to engage better with specialist mental health services.
Bristol Mind Trustees Report and finanaal statements forthe Year Ended 31 Marth 2025 / Parent ond Child afterschool Club Between March and July, two weekly family clubs (for parents with children aged O-6 and 6-12) were delivered at the Mercure Brigstow benefiting 132 parents and children with the focus on positive relationships through creativity and play. Due to a lack of funding• this attivityfinished in July. / Footb(Jllfor asylum seekers Between October and March, 57 service users (95% male. 5% femalel benefited from weekly football sessions at St. Pauls Community Sport Centre. Due to a lack of fundin& this activity finished in March. St Paul's Community Sport centre was chosen as it is central to two of the hotels. The objective was to reduce service user's isolation and loneline55. foster healthy mental wellbein& and encourage physical fitness, confidence and leadership skills through participation in sports. Service user feedback, supported by happiness-isolation data from a sample of 12% of service users, highlighted significant improvements in mood, social interaction, and overall mental health. Our team observed enhanced social interaction between participants, improved physical health/ fitness and a stronger sense of belongingl community between participants from different nationalities/ ethnicities. / Counselling forftmole asylum seekers (Women without Borders) 73 cllents were supported to attend what we call 'Brief Solution Focused Counselling,. which we deliver in partnership with Refugee Women of Bristol. Due to a lack of fundin& this artivity finished in March. We offered six sessions of one-to-one counselling in 6-week cycles with our Coun5ellors working on outreach where women are. We choose places to support women which help wornen to feel at ease. As well as Seeing women within the Hotels where they are accommodated by the govemment, we supported them by meeting them at Bristol Old Vic. Over 60% of clients also accessed wellbeing support via a fortnightly group session. Our team facilitated discussions on stress and anxiety. depression, sleeplessness and coping strategies for staying well. Clinical outcomes were measured using the Short WariCk Edinburgh Mental Wellbeing Scale. Outcomes from the sample gathered were: 83% felt they had improved coping skills, resulting in being able to Bet through the day. 68% felt they managed their mood better. 65% felt more confident asking for help and support. 56% felt an improved connection to others. 52% experienced improvement in sleep. Asylum seekinq women counselllnqfeedbodr -Ifeel o blt more confident about my thinking and decision moking,. things ore clearer in my mind.- -Counselling has mode me more relax ond to think obout other things thot I con do.- olking to 50meone has helped me tofeelstronger. I have hope to cany on day by doy. Mony people like me opplyingfor osylum need this service in the hotel." hen I see counsellor. l am good. lfrel to come to UK is goodfor me. I have hopeforfvture ond not50 sad in my heod."
Bristol Mind Tntstees Report and Flnancial SLiternents for the Year Ended 31 March 2025 / Greenspoce Greenspace aims to reduce social isolation for people seeking asylum by inviting them out of hotel accommodation and into nature spaces where they can connett, find support and learn new skills which support wellbeing and resilience. 111 service user5 were supported over 36 sessions of cooking and orientation walks for wellbein& delivered at St Werburghs City Farm. Almost three quarters of these servi-users went on Wellbeing walks in Bristol and South Gloucestershire, facilitated by our partnership with Bridges for Communities. Green5pa service user feedback "1 sincerely oppreciate the omozing opportunity you've gNen us to come together. shore our cultures. enjoy deliclousfood, and toke part infvn ortivities." "It's been o refreshing experience- breothingfresh oir. tostingfreshfood. ond connecting with wonderfvl people." "I want to thonk the chefrfor the delicious Syrion dishe5- we truly enjoyed every bite.- hank you 50 muchfvr letting me shore thts omozing exPence with you. It was a beoutifvl doy, ond l om 50 glad we got to share it together. Everythin& from the planting. wotering to thefood- was just perfect. Gratefvl to everyone who mode it speciol." Greenspace case study V. is o womonfrom Nlgerio who arrived in the UKseeking osylum with her husband and 3 young children. Plad in initial accommodation, 5hefGced o ronge of challenges which offerted her physical ond mental wellbeing. Shefound it difficult to engoge with her new environment ond could not digest thefood provided In IA Hotel. This culture shock left herfeeling unwell ond i501ated, withfvquent stomach-oches and an intense longingfor home. Her onxiety grew to the point where she wos unable to leave the IA Hotel. V. was signposted to Bristol Mindfor tolklng theropies and wlthin her ossessment it WQS identrfied she would be wellsupported by Green5poce, where she could cook her ownfvod and groduolly reconnect with a sense of safrty and communty. v wos Inltiolly hesitont finding the idea ofa group overwhelmlng. The Coordinotor met with her 121 ond encouraged her to Co-shop and cook a speciol dishfrom home. This activityproved a turning point as Vconnerted with o familiar experience and wos celebrated ty Othefvr her cooking." she descrlbed a fteling offamiliarity ond joy in being able to shore this with others. By the second session, Vs mood had improved os she began to smile ond open up to others in the group. By the @ se55ion, V was o regular member of the group ondfrlt confident to be signposted to Refvgee Women of Bristol. where she hos since ottended fvrther health & wellbelng workshops ond volunteered in the kitchen. Today, Vfrels more confident. connerted and hopefvl. She continues to (rttend wider communty events and is plannlng to Visit St Werburgh5 City Fomi with her children. li
Bristol Mind Trustees Report and Financial Statements for the Year Ended 31 Marth 2025 /Supportfor victims of Hate Crime & Discrimination We offer victims of hate crime and discrimination mental health casework and practical and emotional support including one-to-one advocacy, acting as a companion for difficult meetings or court proceedings. We also facilitate group workshops and events. The service is for people with mental health as a disability, or people with protected characteristics whose mental health is affected bytheir experience of hate or discrimination. We work in partnership with five other agencie5 in Bristol and South Gloucestershire within the Bristol Hate Crime and Discrimination Service. I:1 casework Last year we supported 19 people with speciallst l-l casework during the period April 2024 and March 2025. Demographic data gathered showed the following: Gender.- 9 female, 10 male, O identified as Trans or non-binary. Ethnicity: Asian - Pakistan 2, Black/Black British - 2, Middle Eastern- 4, Mixed/Multiple Ethnic Group- 2, White British -9, The majority of service users were from the 50-64 age group. Case studv 'GP' 15 a White British mon, oged 64 yeor5. GP was relerred to Bristol Mind in December2024for rnentol heolth support due to incidents of homophobio ond verbol abuse receivedfrom a neighbour. The situation was very triggering for GP, as he had experienced this same treotment in the previous oddress he was residing. HIS housing association relocated him to his current oddress ofter those incldents. GP hod severe onxiety, ond he did notfeel 5afr going outside hisJ]ot. In colloborotlon with St. Mungo's, the initlol referrer. we liaised with GP to Set an ottion plon and advocate wlth ondfor him. This included reporting lotest incidents, following up on investo¢10n$ carried out by the housing association. ond refrrring GP to Talking Therapies in order to receive psychologicol support. This continued to February 2025. when GP reported not hoving received any verbal obuse or ina'dentsfrom the neighbour, soying -it had been quiet latelf. Additlonally, his refrrral to Talking Theropy cume through followlng o lengthy wait. GP has confirmedfrellng and able to reach out to the portnership in c05e offvrther hote crime. He has statedfteling relleved after his concerns obout the neighbour were taken senously by the housing GssociGtion. Workshops and events- we facilitated four workshops/ events: o Mental Health and Wellbein& a joint event in collaboration with Off the Record {OTR} discussed the definition of hate crime, and provided referral details and mental health resources to help people cope with incidents. The workshop was attended by 15 staff and volunteers of OTR. Voices of Victims of Hate and Discrimination Biannual. This event was hosted by Stand Against Racism and Inequality and attended by over 95 people. We hosted a table, supported attendees with wellbeing and promoted the long-term underlying emotional and psychological impart of discrimination and hate crime on anyone who experiences it as being a central concem. o We co-delivered two workshops with Brandon Trust One to the Retired Royal Veteran Army Alms Community attended by 10 veterans The second to the Independent Living Community to raise awareness of Mental Health. Hate and Mate Crime, which was attended by 8 people with varying degrees of learning disability.
Bristol Mind Trustees Report and financial Statements forthe Year Ended 31 Marth 2025 Workplace Wellbeing In January 2025 we reCoMmend our Workplace Wellbeing offer, delivering training for local companies and VCSES in Mental Health First Aid (MHFAI. ASIST suicide presentation, and Lunch & Learn sessions on stress and resilience. Between January and March 2025 we delivered 2 training sessions and received 8 enquires for further training in 2025126. Systems Change Projects At Bristol Mind, we know that the social determinants of poor mental health have deep roots whith are hard to untangle. As a local charity, what inspiTres us is the potential influence we have, based on the relationships we build and the learning we share in questioninL even uprooting, limiting assumptions about what positive mental health means and how we can all benefit from workingtogetherto improve our community. Last year, we were proud to initiate two systems-(hange projects with several key partners. / Bristol, North Somerset ond South GIOUsterShIre (BNSSGJ Psychological Therapies Review Project This projert explored the gaps in provision for people seeking psychological therapies across BNSSG. Wlth the focus on complex trauma and equity-needs, it brought together key mental health professionals and Lived Experience leaders across VCSE and Statutory services to design a new Integrated Care Model. Led by ourselves - alongside Womankind and the Avon & Wiltshire Mental Health Partnership - a multl-agency steering group explored differences in VCSE and statutory delivery of Psychological Therapies, induding examinlng assumptions and highlighting synergies. An evidence-based approach was adopted to understand different models of psychological therapies, and how they cater to different trauma and/ or equity needs across VCSE and statutory provision. Analysis took place of referrals which fall through the gaps'_typically between primary and secondary mental health care; in relation to undiagnosed trauma or complex need5; or for people living outside of central Bristol. We consulted with Lived Experience leaders from the Independent Mental Health Network to understand the impart of disjointed or excluding service provision, and how this can be changed. We then co-designed a new Integrated Model of Care, designed to promote the collaborative advantage of the VCSE sector in offering psychological therapies. Finally, we developed a re5earch-based Theory of Change and laid the ground for a new Test & Learn pilot to take place in South Bristol during 2025. / Equitable Wellbeing in Asylum Accommodation Projert This two-year project began in ApTiI 2024, seeking to influence posFtive wellbeing changes for people living in hotel asylum accommodation. Led by ourselves- along with Stand Against Ractsm and Inequality and the NHS Hope Service - we worked closely wrth the Bristol Asylum Seeker and Refugee Partnership and other key partners. We explored how influencing can work from grassroots upwards. prioritising the vol5 and leadership of people with lived experien. What we achieved included: '> Setting in motion our Lived Experience Advocate pathway- from a 6-week consultation group to the recruitment of three paid leadership roles. Creating a multi-agency Steering Group with an Influencing Plan based on the changes residents wanted to see within three asylum hotels. Connections were made with the South West Migration Partnership, Bristol City Council, Clear Springs/ Ready Homes and local MP5 to galvanise change. 13
Bristol Mind Trustees Report and financial Statements forthe Year Ended 31 Marth 2025 Designing a programme of Lived Experien Influencing training5 on LGBTQIA+, Listening Skills and Hate/ Discrimination, which were tested on eight VCSE partners, ready for roll out to decision-makers and hotel residents.
Co-designing our first pop up Photo vol Exhibition with artist Aida Silvestri, telling the stories of hotel residents and bringing awareness to the challenges they face. Starting to grow our Lived Experien Volunteer Group, ready for 5trurtured community organising mentoring and training in 2025. Plans for 2025126 Last year marked the start of a period of intense developmentfor Bristol Mind. Looking ahead, we will continue to develop our vision for broad-b3sed community mental health and wellbeing support. In line with our Strategic Plan, we will focus on: Consolidating and diversfying our income generation activities. including rolling out a new Workplace Wellbeing training offer and continuing to develop relationships with local and national grant funders. Finalising the refurbishments necessary from our co-location with tIzenS Advice Bristol, ensuring that our staff, volunteers and service-users have an acce55ible, comfortable and safe environment. Collaborating with one another to respond creatively to our community. using lived experien as our guide. New developments in this area will include developing our services to offer a better 'route through, from volunteering to pald work in mental health. Developing our services and external partnerships to the benefrt of people from lower-income and minoritised communities. This will include expanding our low-cost. indusive counselling and outreach work in key areas relating to mental health, poverty and employability. Developing our reach,. continuingto improve our website and digital / online presence as a Means of influencing best prattice in mental health and wellbeing across Bristol and surrounding areas. 14
Bristol Mind Trustees Report and Financial Statements forthe Year Ended 31 March 2025 FINANCIAL REVIEW Financial position at year end The Trustees agreed a budget for the year covering our service areas. Income in the year was £570,540 la 13% increase on 2023124- £502,965). Expenditure was £552,151 la decrease of IO% on 2023124- £616,792). This left a surplus of £18,389 (an improvement on the 2023/24 deficit of £113,827). Total net assets at year-end were £263,07212023124 - £244,683). including £31,941 re5frirted funds carried forward for spend in 2025126 {2023124: £nil). Full analysis of fvnds can be found in note 12 to the financial statements. Expenditure 89% of our charitable activities expenditure was on the costs of delivering our services, and Il% on overhead costs like rent and accountancy. 73% of total expenditure was on salaries for our expert team of staff, IO% was spent on service running costs, 2% wa5 spent on supporting our volunteers and 4% was spent on projects such 35 Greenspace. We use external support in our service provision for clinical supervision of our counselling staff. and for support with audit, payroll, and fin3nce. Service running costs include advertisin& marketin& p05tage, printin& stationery and telephone. Fundraising costs represented 7% of total expenditure and 13% of voluntary income raised. Income generatlon Our performance improved on last year, with a refocus on areas that were likely to generate the hlghest rates of Income return on the expenditure incurred in raising it. We improved the dlversity of our fundraising portfolio with 51% of our income generated via voluntary sources, 47% generated while delivering our charitable activities and 2% generated via investment income. Breaking that down further, we received 33% of our incorne via grants from Charitable Trusts, NHS, National MIND and the National Lottery Community Fund. 18% was generated via individual donations and community and corporate fundraising. Local individuals give to us, fundraise for us and attend events like our Blue Monday Comedy Night. Local companies supported us via making us their Charity of the Year. 25% of our income was via public settor contratts and grants from local authorities and the NHS. 22% was generated via counselling fees and training lour renewed offer to companies for paid mental health first aid training). Acknowledgements We recognise the tough economic dimate affecting our donors and we thank everyone who gave to us over the last vear. We especially wish to thank the following donors: Avon Keep Flt Association, Garfield Weston Foundation, Grace Trust, Hanham Athletic FC, Henry Smith Charity, Home Leisure Direct, La Retraite CIO. Linnet Trust, Lloyds Bank Foundation, National Lottery Community Fund. NFU Mutual, Quartet Community Foundation, Screwfix Foundation, The Steel Charitable Trust, Trent Drains and Woodspring Masonic Lodge. We would also like to thank all our partners for their much-valued collaboration- A Disorder for Everyone, Avon & Wiltshire Mental Health Partnership, Bath Centre for Psychotherapy and Counsellin& Borderland5, Brandon Trust, Bridges for Communities, Bristol Refugee & Asylum Seeker Partnership. Bristol Refugee Rights. Chrysalis, Citizens Advice Bristol, the Haven, Heartwood College, Metanoia, Mothers for Mothers, NHS Hope Asylum-seekers and Refugee Trauma Service, Off the Record, Refugee Women of Bristol, Stand Against Racism & Inequality, St Werburghs City Farm, SOS Propertysouthwest Trauma Foundation, University of South Wales, UWE, Vita Minds, Womankind and YES Bristol.
Brtstol Mind Tntstee5 Report and Financial Statement5 for the Year Ended 31 March 2025 Reserves policy and position The Trustees policy is that unrestricted reserves should enable the charity to continue operating and dealing with any unexpected contingencies for three to nine months following an unforeseen drop in income. This poliry is reviewed annually byTrustees. As we support the most vulnerable of our clients for up to 28 weeks (J'ust over 6 months) through our counselling service. we have no flexibility to use unrestritted reserves against shortfalls. Our unrestricted resenies position as at 31 March 2025 was £231k12023124 £245k). This is Sufficient to continue operating for five months against the 2025/26 budget of £548,904. The contingency fund of £48k previously set up for property repairs was allocated back into the unrestricted general fund during 2024125. Our general fund is held to coverthe costs of maintaining our charivs operations forthree to nine months in case of any unexpected changes in the financial environment. If difFiculttes were to arise, then it has been calculated that a minimum level of £137,226 would be required to continue for at least three months. Restricted funds are only available for expenditure as directed by the donor. Trustees remain committed to maintainingthe reseNes at least at the minimum target level while ensuring that surplus funds are utilised to support charitable objettives. The Board has reached its policy decision after considering the following: Diverse sources of income Working capital requirements Key risks, their potential impact on reserves and the timeframe in which mitigating attions could be put into action and the impact they would have The changing financial environment and increased level of uncertainty in charity fundraising Goln8 concern The accounts have been prepared on the assumption thatthe charity is ableto continue as a going concern. All charity income sources are affected by current economic challenges; including the ongoing cost-of-living crisis and changing financial environment which continLses to have a profound impact on the global economy. The Board continues to keep a strong focus on risk and cost controls. The Trustees have considered the impact of this issue on the charity's current and future financial position. The Trustees consider that the charity has sufficient reserves and cashflow to continue as a going concern for a period of at least 12 months from the date on which these financial statements are approved. 16
Bristol Mind Trustees Report and Financial Statements for the Year Ended 31 Marth 2025 STRucfuRE, GOVERNANCE AND MANAGEMENT Governing document The organi5ation is a charitable company limwted by guarantee, incorporated on 13 December 2000 and re-registered a5 a charity on 22 February 2001. The company was established under a Memorandum of Association which established the objects and power5 of the charitable company and is governed under its Articles of Association. In the event of the company being wound up members are required to contribute an amount not exceeding £1. Recruitment and appointment of new Trustees Under the requirements of the Articles of Association there are a minimum of three and no maximum number of Trustees. The Board commit to recruit several members who have lived experience of mental health services. Organisational strurture The Board of Trustees administers the charity. The Board normally meets four times per year. The Chief Executive Officer {"CEO"l is appointed by the Trustees to manage the day-to-day operations of the charity. To facilitate effective operations the CEO has delegated authority, within prescribed limits, for operational matters including finance, employment, and service delivery. Induction and training of new Trustees All Trustees are fully indutted into Bristol Mind's governance. Trustees are drawn from a variety of buslness, HR, legal and finance professional background5 and a skills analysis is kept, and annual evaluation undertaken, ensurin8 Trustees can contribute in full. Key management remuneratlon The Trustees consider the charity's CEO, and the senior management team comprise the key management personnel of the charity in charge of diretting and controllin& runnin& and operating Bristol Mind on a day-to-day basis. All Trustees give of their time freely and no Trustee received remuneration in the year. Risk management The Trustees have a risk management strategy which comprises: A quarterly review of the principal risks and uncertainties that the charity fas. The establishment of policies, systems, and ProdureS to mitigate those risks identified in the quarterly review. The implementation of procedures designed to minimise or manage any potential impatt on the charity should those risks materialise. 17
Bristol Mind Trustèes Report and fjnancial Statements for the Year Ended 31 Marth 2025 sTATEmEr OF TRUSTEES, RESPONSIBIUTIES The Trustees are responsible for preparing the Trustees. annual report and financial statements in accordance with applicable law and United lQngdom Accounting Standards (United Kingdom Generally Accepted AccDunting Prattice). Company13w requires the Board of Trustees to prepare financial ststements for each financial year, which give a true and fair view of the state of affairs of the charitable company and the surplus deficit of the charitable company for that period. In preparing those financial statements, the Board is required to: Select suitable accountinE policies and apply them consistently Make judgements and estimates that are reasonable and prudent State whether applicable accounting standards have been followed, subject to any material departures disclosed and explained in the financial statements Prepare the financial statements on the going concern basi5 unless it's inappropriate to presume that the company will continue its operations The Trustees are responsible for keeping proper accounting records which disclose with reasonable accuracy at any time the financial position of the charitable company and to enable them to ensure that the financial statements comply wlth the Companies Act 2iJJ6. They are also responsible for safeguarding the assets of the charltable company and hence for taking reasonable steps forthe prevention and detection of fraud and other irregularities. In so far as the Trustees are aware: there is no relevant information of which the charitable company's Independent examiners are unaware; and the Trustees have taken all steps that they ought to have taken to make themselves aware of any relevant information and to establish that the independent examiners are aware of that information. The Board of Trustees are responsible for keeping proper accounting records which disclose with reasonable accuracy at any time the financial position of the charitable company and to enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charitable company and hence for taking reasonable steps for the prevention and detertion of fraud and other irregularities. So far as each Trustee Is aware, there is no relevant inforniation of which the charity's independent examiners are unaware. Each Trustee has taken all steps necessaryto make both themselves and the independent examiners aware of any relevant information. Report of the Trustees, incorporating a strategic Teport, approved by order of the Board of Trustees, as the Company Dirertors, on 30 October 2025 and signed on the Board's behalf by: Dr H Richards- Chair
Bristol Mind Trustees Report and financial Statements for the Year Ended 31 March 2025 Independent Examinerfs Report to the Trustees of Bristol Mind I reportto the trustees on my examination of the accounts of Bristol Mind forthe year ended 31 March 2025, which are set out from pages 20 below. Responsibilities and basis of report As the Trustees of the charitable company {and also its directors for the purposes of company law) you are responsible for the preparation of the accounts in accordance with the requirement5 of the Companies Act 2006 I'the 2006 Act,). Having satisfied myself that the accounts of the charitable company are not required to be audited under Part 16 of the 2006 Act and are eligible for independent examination, I report in respect of my examination of the charitable company's accounts as carried out under section 145 of the Charities Act 2011 ('the 2011 AcY}. In carrying out my examination I have followed the Directions given by the Charity Commission under section 145151 Ibl of the 2011 Act. Independent examinerfs statement Since the charitable compan*s gross income exceeded £250,000 your examiner must be a member of a body listed in section 145 of the 2011 Act. I confirm that l am qualified to undertake the examination because l am a member of the Institute of Chartered Accountants in England and Wales IICAEWI. which is one of the listed bodies. I have completed my examination. I confirm that no material matters have come to my attention in connection with the examination giving me cause to believe that in any material respect: 11 accounting records were not kept in respect of the charitable company as required by section 386 of the 2006 -Act: or 21 the accounts do not accord with those records; or 31 the accounts do not comply wtth the accounting requirements of section 396 of the 2006 Act other than any requirement that the accounts give a 'true and fair viev/ which is not a matter considered as part of an independent examination; or 41 the accounts have not been prepared in accordance with the methods and principles of the Statement of Recommended Practice for accounting and reporting by charities applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland IFRS1021. I have no concerns and have come across no other matters in connection with the examination to which attention should be drawn in this report to enable a proper understanding of the accounts to be reached, (L Martin Hobbs BSC ACA Francis Clark LLP 90 Victoria Street, Bristol BSI 6DP Date.. 4 December 2025 19
Bristol Mind Trustees Report and financial Statements forthe Year Ended 31 March 2025 Statement of Financial Activities for the Year Ended 31 March 2025 (incorporating an Income and Expenditure Account) 2024 Restated Total funds 2025 Total funds Unrestricted Restrirted funds funds Notes INCOME FROM: Donations and legacies Charitable activities Investment income 152,201 127,916 11,350 137,587 141.486 289,788 269,402 11,350 235,837 255,586 11,542 TOTAL INCOME 291,467 279,073 570.540 502,965 EXPENDITURE ON: Raising funds Charitable attivities 39,076 265,943 39.076 513,075 53,126 563,666 247,132 TOTAL EXPENDITURE 305,019 247.132 552,151 616,792 NET INCOME / (EXPENDITURE) 113,552) 31.941 18,389 (113,8271 RECONCILIATION OF FUNDS: Total funds brought for¥vard 244,683 244.683 358,510 TOTAL FUNDS CARRIED FORWARD 231.131 31.941 263,072 244,683 The notes fomi part of these financial statements
Bristol Mlnd Tnthes Report and Financial Statements forthe Year Ended 31 March 2025 Balance Sheet as at 31 March 2025 2025 2024 Notes FIXED ASSErs Tangible assets 4.067 CURRENT ASS5 Debtors Cash at bank and in hand 15,624 284,485 300.109 54,665 277,900 332,565 CREDITORS Amounts falling due within one year io {40,271) (91,9491 NET CURRENT ASSErs 259.838 240,616 TOTAL ASSETS LESS CURRENT LIABIUTIES NEf ASSETS 263,072 263,072 244,683 244,683 FUNDS Unrestricted funds Restricted funds TOTAL FUNDS 12 231,131 31.941 263,072 244,683 244,683 The charitable company is entitled to exemption from audit under Section 477 of the Companies Att 2006 forthe year ended 31 March 2025. The members have not deposited notice, pursuant to Section 476 of the Companies Act 2006 requiring an audit of these financial statements. The trustees acknowledge their responsibilities for {a) Ensuring that the charitable company keeps accounting records that comply with Sertions 386 and 387 of the Companies Act 2006, and Ibl Preparing financial statements which give a true and fairvlew of the state of affairs of the charitable company as at the end of each flnancial year and of its surplus or deficit for each financial year in accordance with the requirements of Sections 394 and 395 and which otherwise comply wlth the requirements of the Companies Act 2006 relating to financial ststements. so far as applicable to the charitable company The Board of Trustees approved and authori5ed for issue these financial statements on 30 October 2025; slgned on it5 behalf by: Dr H Richards- Chalr The note5 fonn partof these financial statements 21
Biistol Mind Trustee5 Report and financial Statementsfor the Year Ended al Marth 2025 Cash Flow Statement for the year ended 31 March 2025 2025 2024 Notes Cash flows from operating artivlties Cash generated from operations {4,066) (109,5771 Net cash used in operating activities % (4,066) {109,5771 Cash flows from investing activltles Purchase of tangible fixed assets Interest received {6991 11,350 (5,4241 11,542 Net cash provided by investing activities 10,651 6,118 Chan8es In cash and cash equivalents In the reporting period 6,585 1103,459) Cash & cash equivalents at the beginning of the reportlng perlod 277,10 381,359 Cash and cash equivalents at the end of the reportlng perlod 284,485 277,900 The notes form partof these finandal sratements 22
Bristol Mind Trustees Report and finandal Statements for the Year Ended 31 March 2025 Notes to the Cash Flow Statement for year ended 31 March 2025 RECONCILIATION OF NEf INCOME / (EXPENDITURE) TO NEf CASH FLOW FROM OPERATING ACTIVITIES 2025 2024 Net income / (expenditure) for the reporting period (as per the Statement of Financial Actlvitles) Adjustments for: Depreciation charge Interest received 18.389 1113,8271 1,532 {11,350) 1,357 {11,542} Decrease l {increasel in debtors {Decreasel / increase in creditors Net cash provided by operations 39,041 {51,678) (4,066) (io,iioi 24,545 {109,5771 ANALYSIS OF CHANGES IN NET FUNDS At 01.04.2024 Cash flow At 31.03.2025 Net cash Cash at bank and in hand 277,900 6,585 284,485 Totsl Zn,900 6,585 284,485 23
Bristol Mind Trustees Report and Financial SLitements for the Year Ended 31 Marth 2025 Notes to the Financial Statements ACCOUNTING pouaES Basis of preparing the financial statements The financial statements of the charitable company, which is a public benefit entity under FRS 102, have been prepared in accordance with the Charities SORP (FRS 102}'Accounting and Reporting by Charities: Statement of Recommended Prattice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland {FRS 1021 (effective l January 20191,. Financial Reporting Standard 102 The Financial Reporting Standard applicable in the UK and Republic of Ireland, and the Companies Att 2006. The financial statements have been prepared under the historical cost convention. Income All income is recognised in the Statement of Financial Activities once the charity has entitlement to the funds, it is probable that tbe income will be received, and the amount can be measured reliably. Expendlture Liabilities are recognised as expenditure as soon as there is a legal or constructive obligation comrnitting the charity to that expenditure. it is probable that a transfer of economic benefits will be required in settlement and the amount of the obligation can be measured reliably. Expenditure is accounted for on an accruals basis and has been classified under headings that aggregate all cost related to the category. Where costs cannot be directly attributed to particular headings, they have been allocated to attivities on a basis consistent with the use of resources. Tanglble fixed assets Tangible fixed assets are stated at cost, net of depreciation and provision for impairment. Depreciation is provided at the following annual rates in order to write off each asset over its estimated useful life. Fixtures and fittlngs IT equipment Taxatlon 25% on straight line bas15 25% on straight line basis The charity is exempt frorn corporation tax on Its charitable activities. Fund accounting Unrestrirted funds can be used in accordance with the charitable objectives at the discretion of the trustees. Restricted funds can only be used for particular restricted purposes within the objects of the charity. Restrirtion5 arise when specified bythe donor orwhen funds are raised for particular restricted purposes. Further explanation of the nature and purpose of each fund is included in note 12 within the financial statements. Pension costs and other post-retirement beneffts The charitable company operates a defined contribution pension scheme. Contributions payable to the charitable company's pension scheme are charged to the Statement of Financial Activities in the period to which they relate. This page does notfom part of the statutory fina131 statements 24
Bristol Mind Trnstees Report and Financial Statements lorthe Year Ended 31 March 2025 Notes to the Financial Statements - continued DONATIONS AND LEGACIES 2024 Restated 2025 Donations- restricted Donations - unrestricted 8,941 91,201 500 120,105 Grants received - Restricted BNSSG ICB Psychological Therapies Review Gamechangergrant Linnet Trust Lloyds Bank Foundation Mind- LGBTQIA+ grant Mind- Ment31 Health Debt Pilot Mind- Organisational Development fund Mind - Refugees & Asylum Seekers Mental Health Fund Mind- Women Without Borders grant National Lottery Community Fund Quartet Community Foundation Screwfix Foundation The Steel Charitable Trust Wesport- Greenspacel After School Club Wesport- Better Together Wesport- Sports Equipment grant 24,445 10,000 10,000 50,594 1,743 2,142 28,575 24,533 20,000 14,530 5,000 5.000 10,000 5,192 8,920 2,324 850 95,202 128,646 Grants recelved - Unrestrlcted Garfield Weston Foundation Grace Trust Henry Smith Charity Mind- Cost of Living grant Mind- LGBTQIA+ grant 30,000 1,000 30,000 20,000 30 20,030 61.000 Total donatlons and legacies 289,788 235,837 Thi5 page does Njtfomi part of the rtatutory financial ststements
Bristol Mind Tnths Report and Financlal Ststements for the Year Ended 31 March 2025 Notes to the Financial Statements - continued INCOME FROM CHARITABLE AcnvmES 2024 Restated 2025 Public sector contracts and grants NHS Mindline Bristol City Council- Hate Crime& Discrimination Service Bristol City Council - Initial Accommodation support South Gloucestershire Council - Initial Accommodation support Total publlc sector contrarts and grants 80,407 26,929 34,150 77,389 25,704 16,850 20,000 139,943 141.486 Income from fees and trading Counselling fees Training Total fees and trading 122,395 1,150 123.545 114,515 114,515 Other Income Miscellaneous income Total other income 4,371 4,371 1,128 1,128 Totsl Charltable Actlvltles Income 269.402 255,586 INVESTMENT INCOME 2025 2024 Deposlt account Interest 11,350 11,542 RAISING FUNDS 2024 Restated 2025 Staff costs Freelance fundraiser Other dirett costs 28,496 5,486 5,094 39.076 36,347 7,686 9,093 53.126 All expenditure on raislng funds in the current and prior year was out of unrestricted funds. This page does not form part ofthe statutoryfinanctal slatements 26
Bristol Mind Trustees Report and finanaal Statements for the Year Ended 31 March 2025 Notes to the Financial Statements - continued DIREcf EXPENDITURE ON CHARITABLE AcnviTIES 2024 Restated 2025 Staff costs Staff related expenses Training Freelance workers Volunteer costs Rent and building costs Insurance IT costs Depreciation Office costs Project costs Independent examiners fee Legal and professional SARI Lloyds Bank project payment 373,541 12,804 399,126 9,600 2,663 17,583 12,770 59,977 6,200 25,017 1,357 10,153 12,489 1,620 5,111 8.617 12.684 39.900 6,786 15,580 1.532 7,703 9,708 1.710 7,588 9,922 Total expendlture 513.075 563,666 7. STAFF COSTS. TRUSTEES REMUNERATION AND EXPENSES 2025 2024 Wages and salaries Social security costs Other pension costs 359.591 24.021 18,425 402.037 391,565 24,063 19,845 435,473 The average monthly number of employees during the year was as follows: 2025 17 2024 19 Employees No employees had emoluments in excess of £60.000. Key management personnel comprise the CEO, the Head of Clinical Services and the Head of Finance and Central Services whose combined employee benefits totalled £148,393 {2024: £143,348) including pension contributions. Trustees There were no trustees. remuneration for the year ended 31 March 2025 nor forthe year ended 31 March 2024. During the yearthe charity reimbursed trustees, expenses totalling £nil (2024: £nill. This page does notforni part of the statutory financial statements 27
Bristol Mind Twstees Report and Financial Statementsfor the Year Ended 31 Marth 2025 Notes to the Financial Statements - continued 8. TANGIBLE FIXED ASSErs Equipment TOTAL COST At l April 2024 Additions At 31 March 2025 5.424 699 5,424 699 6,123 6,123 DEPRECIATION At l April 2024 Charge for year At 31 March 2025 1,357 1,532 2,889 1,357 1,532 2,889 NET BOOK VALUE At 31 March 2025 3.234 3,234 At 31 March 2024 4,067 4,067 DEBTORS: AMOUNTS FAWNG DUE WITHIN ONE YEAR 2025 2024 Trade debtors Prepayments Accrued income Other debtors 10,525 2,807 2,292 31,250 8,283 7,832 7,300 54,665 15,624 10. CREDITORS: AMOUNTS FALLING DUE WITHIN ONE YEAR 2025 2024 Trade creditors Tax and social security Pension liability Deferred grants Accrued expenses Other creditors 2,146 7,220 2,228 22,999 3.753 1,925 40.271 3,114 6,195 2,332 73,293 5,090 1,925 91,949 This page does TK)t form part of the statutory financlal statements 28
Bristol Mind Trustees Report and FinancKal Statements for the Year Ended 31 March 2025 Notes to the Financial Statements - continued 11. ANALY515 OF ASSEtS BETWEEN FUNDS 2025 2024 Unrestrirted Funds Restrlcted Funds Total Total Fixed Assets 3,234 3,234 4,067 Net Current Assets 227,897 31.941 259,838 240,616 231,131 31.941 263,072 244,683 12. FUNDS At 01.04.2024 Net movement in funds At 31.03.2025 Unrestricted funds General fund Contingency Fund 196,683 48,000 244,683 34,448 148,000) {13,5521 231,131 231,131 Restrlcted funds Donations- Big Give Linnet Trust Lloyds Bank Foundation Mind- Mental Health Debt Pilot Screvffiix Foundation 6,811 8.962 12,933 90 3,145 31,941 6,811 8,962 12.933 90 3,145 31,941 TOTAL FUNDS 244,683 18,389 263,072 The contingency fund of £48,000 was previouslyset up to cover potential building repair works. This separate fund is no longer required and has been reappropriated back into the unrestritted general fund. This page does Thxfomi part of thè yatutory financial strtements 29
Bristol Mind Trustees Report and Financial Statementsfor the Year Ended 31 March 2025 Notes to the Financial Ststements - continued 12. FUNDS (continued) NET MOVEMENT IN FUNDS Incomin Resources ended Movement in funds resources ex Unrestritted funds General fund 291,467 {305,019) 113,552) Restricted funds BNSSG ICB- Psychological Therapie5 Review 8ristol City Council- Hate Crime & Discrimination Bristol City Council- Initial Accommodation support Donations- Big Give Linnet Trust Lloyds Bank Foundation Mind - LGBTQIA+ grant Mind - Mental Health Debt Pilot National Lottery Community Fund NHS Mindline Quartet Community Foundation Screwfix Foundation The Steel Charitable Trust Wesport - Greenspace / After School Club 24,445 26,929 34,150 8.941 10.000 50.594 1,743 2.142 14,530 80,407 5,000 5,000 10,000 5,192 279,073 124,445) 126,929) {34,150) 12,130) {1,038) 137,661) (1,743) (2,052) {14,530) {80,407) 15,000) (1.855) iio,0001 (5,192) (247,132) 6,811 8,962 12,933 3.145 31,941 TOTAL FUNDS 570,540 The purpose and use of material restricted funds are as follows: BNSSG ICB Ps cholo ical Thera ies Review - to review and devise new models of Psychological Therapies provision across VCSE and Statutory agencie5. Bristol Ci Council- Hate Crime & Discrimination Service- for Mental Health Caseworker / Wellbeing Coordinator. Bristol Ci Council - Initial Accommodation su rt-to support mental health and wellbeing for sanctuary seekers housed in Bristol hotels. Donations - Bi Give - made to support free counselling for 18-25 year olds. Linnet Trust- to 5UPPOrt income deprived clients who are charged £5 per counselling session. Llo ds Bank Foundation- for Equitable Wellbeing systems-change projett for sanctuary seekers living in Initial Accommodation hotels. 1552,151) 18,389 Mind- LGBT experience. Mind- Mental Health Debt Pilot- to SUPPOrt people wrth poor mental health in financial hardship & debt. National Lotte Communi Fund-towards our Comrounity Wellbeing Services for Bristol sanctuary seekers. NH5 Mindline- for our confidential telephone emotional support servits, delivered by volunteers. uartet Communi Foundation- to run an After School Club for sanctuary seeking parents and children in Initial Accommodation Hotel5. Screwfix Foundation - towards building works at our Fairfax Street offi. The Steel Charitable Trust- towards our Community Wellbeing Serrfices supporting sanctuary seekers in Bristol. Wes ort- Greens After School Club - funding for GreenSpa Project connetting sanctuary seekers to nature to improve mentsl health and social connection. IA+ rant- to provide subsidised counselling for LGBTQIA+ clients with a counsellor of shared lived Thls page does not ft>mi part ofthe 5tatutoryfinancial statements
Bristol Mind Trustees Report and financial Statements forthe Year Ended 31 March 2025 Notes to the Financial Statements - continued 12. FUNDS {contlnued) COMPARATIVES FOR MOVEMEN IN FUNDS At Net 01.04.2023 movement in funds At 31.03.2024 Unrestrlrted funds Genera5 ftjnd Contingency Fund 301,285 (104,6021 196.683 349,285 (104,6021 244,683 Restricted funds Mind - Women Without Borders grant Wesport - Better Together 7.507 1,718 9,225 (7,5071 11,718) {9,225) TOTAL FUNDS 358,510 {113,8271 244.683 NET MOVEMENT IN FUNDS Incomin Resour5 Movement resources ex ended In funds Unrestrirted funds General fund Restricted funds Bristol City Council- Hate CrTrme Bristol City Council- Initial Accommodation support Donations - restricted for counselling Gamechanger grant Mind- Organisational Development fund Mind - Refugees and Asylum Seekers Mental Health Support Fund Mind - Women Without Borders grant NHS Mindline South GIousterShIre Council - Initial Accommodation support Wesport- Greenspace l After School aub Wesport - Better Together We5PQrt- Sport5 Equipment grant 267,320 1371,922) (104,602) 25,704 16,850 500 10,000 28,575 (25,7041 (16,8501 (5001 (10,0001 (28,5751 24,533 {24.533) 20.000 (27.507} 77,389 {77,389} 20,000 {20,000} 8,920 {8,920} 2,324 (4,042) 850 (850) 235,645 (2H,870) (7.507) (1,718) (9.225) TOTAL FUNDS 502,965 1616,792) (113,827) This page does notforn? part of the statEttory finanoal statements 31
Brtstol Mind Tntstees Report and Financial Statements for the Year Ended 31 March 2025 Notes to the Financial Statements - continued 13. RELATED PARTY DISCLOSURES There were no related party tran5attionsfor the year ended 31 March 2025 orthe year ended 31 March 2024. 14. PRIOR YEAR ADJUSTMENT Income and expenditure have been restated to better reflert the underlying nature of the transactions in line with the charity's objettives. The impact of these changes is Shown below and has not resulted in any change to the previously reported defiat in 2024 of £113,827. Original Restated Dlfference Income Donations and legacles Charitable activities Other trading activities 120,605 256,303 114,515 235,837 255,586 115,232 1717} 1114,515) Expenditure Raising funds Charitable activities 53,126 563,666 53,126 153,126) 616,792 This page does notfomi part of the statutoryfinancial statements 32