REGISTERED COMPANY NUMBER: 04024413 (England and Wales) REGISTERED CHARITY NUMBER: 1084930 REPORT OF THE TRUSTEES AND UNAUDITED FINANCIAL STATEMENTS FOR THE YEAR ENDED 31ST MARCH 2024 FOR THE CARERS CÉNTRE Clemence Hoar Cummlngs Chartered Accountants Rlverslde House I-S Como Street Romford Essex RM7 7DN
THE CARERS CENTRE CONTENTS OF THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31ST MARCH 2024 Page Report of the Trustees I to 9 Independent Examlner's Report io Statement of Flnanclal Actlvltles li Balance Sheet 12 Cash Flow Statement 13 Notes to the Cash Flow Statement 14 Notes to th• Flnanclal Stat•ments 15 to 22 Detalled Statement of Fln•nclal Actlvltles 23 to 24
THE CARERS CENTRE REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31ST MARCH 2024 On behalf of the Carers Centre Tower Hamlets, l am proud to present our Annual Report and Accounts coverlng the operatlonal year 01 Aprll 2023 to 31 March 2024. Thls report hlghlights the actlvltles and achlevements durlng a tlme of Increased demand and complexlty. We Start thls annual report by thanklng unpaid carer5 for everythlng they do. They play a vital but often overlooked role, yet the contributlon they make Is enormous. One In twelve resldents In Tower Hamlets Is an tsnpald carer supportlng a famlly member, frlend or nelghbour for up to 100 hours a week. Our role at the Carers Centre15 to support Tower Hamlets carers to Ilve fulfllllng Ilves. Over the past year our team has developed and enhanced our hollstlc approach to reach more carers In Tower Hamlet's communltles than ever before. Servlng over 2,500 Indlvlduals wlth relevant advlce, guldance and connectlon; bulldlng confidence, self-worth and reslllence. To do thls we have Increased the range of actlvltles that support Improvements to health and wellbelngi whlle also runnlng a more varled range of educational and lelsure actlvltles. The Impact of these servlces has seen carers,; physlcal wellbelng Increased by 75% emotlonal wellbelng Increased by 81% feel they had more tlme for themselves Increased by 39% feel lesslsolated and less lonely Increased by 35 % IncredSbly, the team also secured £1,442,661 of welfare beneflts and £25,987 In dlrert grants. Provldlng support for the flnanclal wellbelng of carers durlng one of the toughest years, where the cost-of-llvlng and energy crlsls dlsproportlonately Impacted our communlty. We contlnue to work collaboratlvely strengthenlng partnershlps and networks. Our emphas15 remalns on ensurlng carers have access to Informatlon, advlce and resources. The Hospltal Carers Support servlce at the Royal London Hospltal, Is a great example of thls. We're dellghted thls Inltlatlve has been recognlsed by other health provlders and wlll be rolled out to fijrther hospltals In North and East London later In 2024. Our support for young carers contlnues to grow shaped by the young adults we serve actlvltles, connectlon and resplte for those aged 16-25. provldlng In March 2024 we renewed a flve-year contract wlth the London Borough of Tower Hamlets followlng a competltlve tender. Thls success Is testament to the team's reputatlon as experts In thelr fleld and hlghllghts Tower Hamlets Councll's appreclatlon of the essentlal role carers play. Congratulatlons goes to Graham and hls team for securlng thls contract and for thelr unwaverlng commltment to serve Tower Hamlet's carers wlth a progresslve servlce that Impacts In the most posltlve way. Slncere thanks also goes to all our funders and supporters who have contrSbuted and supported us In expandSng our reach and offer wlthln east London. I would also Ilke thank our Board of Trustees who all share a genulne commltrnent to Influenclng and shaplng servlces that Identlfy, engage, Inform and support. In partlcular we thank former Chalr, Zoe Portlock, who served our Centre for nearly flve years through a perlod of transltlon and growth. The future strategy for the Carer5 Centre Tower Hamlet5 recognlses the challenges unpald carers contlnue to face. Thls strengthens our determinatlon to contlnue the relatlonshlp of trust we hold In the commLsnlty and to remaln a vlslble communlty hub. Worklng wlth our stakeholders and partners, together we can contlnue to make a meanlngful dlfference to the Ilves of unpaid carers. Helen New Chalr of Trustees Page I
THE CARERS CENTRE REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31ST MARCH 2024 The financlal statements comply wlth the Charities Act 2011, the Companles Act 2006, the Memorandum and Article5 of Association, and Accounting and Reporting by Charltles: Statements of Recommended Practlce appllcable to charitles preparlng thelr accounts In accordance wlth the Flnanclal Reporting standard applicable In the UK and Republlc of Ireland (FRS 102) (effective l January 2015) - (Charlty SORP (FRS 102) Revlsed). Charltable Objects: To help allevlate mental and physlcal dlstress attrlbutable to carlng amongst Carers by the glvlng of practlcal help, organlsatlon, support, advocacy. and Informatlon to those people carlng or have cared for others who are dependent on them through dlsablllty arlslng from age, physlcal or mental dlsablllty wlthln the London Borough of Tower Hamlets. To advance educatlon concernlng carlng amongst Carers and the publlc. Maln Actlvltles to Support Objectlves: All actlvltles operated throughout the year are deslgned prlmarlly to respond to local need and provlde better quallty servlces to Carers In the London Borough of Tower Hamlets. Thls year we have contlnued to focus our actlvltles on targetlng speclflc Carers. needs and the Carers Centre has supported 2,008 Carers wlth provlsSon of dlrect servlces. Thls year we have provlded the followlng servlces: Contlnued to provlde a comprehenslve Carers Independent Advocacy Servlce to ensure that Carer, needs are assessed falrly and addressed as outllned In The Care Act 2014. Welfare Beneflts & Appeals servlce ensurlng tlklt the Carer and thelr cared-for recelve the correct beneflts and other statutory payments that they are entltled to We provlded beneflts advlce to 698 carers Secured for carers £1,442,661 worth of welfare beneflts Carers Support Servlce - generlc Informatlon, speclfic adv1, and tallored support Is provlded to car$ to ensure that they have relevant and tlmely support enabllng them to undertake thelr carlng role as stress free as posslble Lastlng Power of Attorney, we supported 56 Carers In the settlng up of a Lastlng Power of Attorneyi enabllng them to act for another person In speclfled or all legal or flnanclal matters or maklng declslon on that person's health. Young Adult Carers Project to address the needs of Carers aged 16 to 25 resldlng In the borough. We provlded monthly Informatlon sesslons on speclflc toplcs Ilke mental health, healthy eatlngi relatlon5hlp5, and careers to 145 Young Adult Carers Slgnpostlng worked wlth partner oroanlsatlons to develop a 'llbrary' of communlty servlces to whlch to both slgnpost Carers and to fadlltate the engagement In communlty support Inltlatlves. Outreach 'vlrtually' took our work and support tools out Into the communlty through undertaklng outreach Inltlatlves vla soclal medla and vldeo conferenclng to both hlghllght the Important role of Carers In the communlty and to ralse our proflle to ensure that care and health and soclal care professlonals know how to access our servlces. Monthly e-bulletins sent to 2,809 Carers and health and soclal care professlonalsl provldlng Informatlon about the Carers Centre's artlvltles, and hlghiightlng Issues affectlng Carers Facllltated soclal actlvltles to help those Carers WIK) due to thelr clrcumstances would have no soclal Ilfe wlthout our actlvltles Resplte and Therapy we provlded 488 resplte and wellbelng actlvltles Includlng relaxatlon and mlndfulness sesslon, art sesslons wlth Create and physlcal activltles We provlded tralnlng to 305 carers coverlng a range of tralnlng opportunltles such as Frailty and Dementla as well as a monthly Carer Induction to Inforni new carers about the servlces avallable to them Art therapy workshops for Carers In partnershlp wlth Create Art Tralnlng opportunltles through the Carers Wellbelng Academy - enabllng Carers to better manage thelr carlng role and also to prepare Carers for Ilfe beyond caring and general Ilfe skllls via tralnlng such as manual handling and digital skllls tralnlng. Facllltated monthly Carers Forums to Influen Improvements In service provlslon and act as the volce of Carers Page 2
THE CARERS CENTRE REPORT OF THÉ TRUSTEES FOR THE YEAR ENDED 31ST MARCH 2024 The Carers Centre alms to Improve the Ilves of Carers and by extension the lives of those they care-for. Our services are all designed In collaboratlon with Carers. and we strive to ensure that those servlces are both relevant to the needs of the carer populatlon of Tower Hamlets and can be accessed by them In the manner of thelr choosing. A carlng role can often be a very stressfijl, dauntSng, frustratlng, emotlonallyr and physlcally exhausting experience. As a result, the pressure on the long-term Carer bullds up over tlme. Carers become soclally excluded and isolated by thelr caring role, and they often tend to be so busy carlng that they forget the Importance of looklng after themselves as well as those they are carlng for. Alms The Carers Centre uses Its seThilces to: Help Carers to avold becomlng soclally Isolated. Enable Carers to provlde better quallty of care. Persuade Carers to take tlme for and look after themselves. Provlde Carers wlth the servlces and Informatlon they are entltled to by the relevant leglslatlon e.g., Carers Recognltlon & Servlces Act 1995 and the Carers (Equal Opportunlties) Act 2004, The Care Act 2014. Glve Carers a cruclal volce and makes sure they are heard. Represent the needs of Carers In strateglc plannlng. Identlfy gaps In servlces and unmet needs. Provlde a unlversal baslc advlce, Informatlon, and slgnpostlng servlce avallable to any Carer. In thls wayi the charlty supports Carers so that they can contlnue In thelr carlng role for as long as they wlsh to do so and are confldent In the knowledge that support Is avallable locally If they should need It. Slgnlflcant Actlvltles: The Carers Centre went from strength to strength In 2023-24. We supported more carers then ever at a tlme when need and complexlty was rlslng, wlth carers faclng multlple challenges. The cost-of-llvlno crlsls cast a long shadow and wlll contlnue to Impact carers In a dlverse range of ways: l. Support servlces have been restrlcted or lost 2, Carlng roles have Increased due to worsenlng health condltlons 3. Carers gave up work due to thelr carlng roles or were struggllng to balan thelr carlng role wlth the return to offlces Desplte thls, we have been adaptable to meet carers, Increaslng and changlng needs In the followlng ways.. Provlded 4,600 hours of dlrect I:1 casework, advocacy, advlce & Informatlon, arid Indlvldual support servlces to 1,766 Adult Carers. 2 1,144 dlrect contacts wlth Carers - Informatlon and adv1 support servlces to both new and exlstlng Carers We supported 1,766 unpald carers who In turn support 1,844 Tower Hamlets resldents. 688 were new arers who had not prevlou51y been Identlfied or accessed support. We supported a dlverse range of carers, 600/0 are from a BAME communlty and 21010 of carers recelved servlce In a communlty language (Sylhetl, 8en9all, Somali. Urdu) allowlng the majorlty of the local communlty to access our servlces seamlessly wlth no need to walt for Interpreters. Provlded Welfare Rlghts Advlce to 698 carers and those they care for. We generated £1,442,661 In benefits for carers. Provlded Carers Independent advocacy servl¢es In accordance wlth the Care Act 2014 Supported carers to galn Lastlng Power of Attorney enabling them to manage the affalrs of the person they are carlng for when that person loses the capablllty to make thelr own declslons and chol¢es Undertook 439 Carers Assessments on behalf of the London Borough of Tower Hamlets to support Carers to access direct payments, resplte, and care packages from the local authorlty Contlnued to grow the Carers Wellbelng Academyi an Innovatlve Inltlatlve to support carers wellbelng. The Carers Wellbelng Academy provided 2,844 wellbelng interventlons for carers such as massage, yoga meditation, cultural trlps as well as peer sUPPOrt and condition speciflc workshops to inform and empower carers. Page 3
THE CARERS CENTRE REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31ST MARCH 2024 Dellvered the Hospltal Carers Support - based both at the Royal London Hospltal arid the Mlle End Hospltal the alms of thls servlce are to 5UPPOrt carers within the hospltal to liaise with staff, wlth dlscharge, arranging communlty support as well as practlcal support. housingi beneflts. and home adaptatlon5. Dlstrlbuted 12 E-bulletins on a monthly basls glvlng Informatlon about our actlvitle5, servlces avallable to Carers, and natlonal and local entltlements for carers. Thls was sent to 2,809 Carers and health and soclal care professionals. Page 4
THE CARERS CENTRE REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31ST MARCH 2024 STRATEGIC REPORT Achlevement and performance Carer Involvement Our Pollcy Is to Involve Carers In a range of opportunlties for Carers to influence natlonal and local servlce provlslon wherever posslble bearlng in mlnd that thelr time Is probably their m05t preclous yet most Ilmlted commodlty. We contlnue to seek out different ways of encouraglng Carers to take full benefit of the servlce5 we offer and enable thelr contrlbutlons whilst belng careful to Ilmlt the Impact on their tlme or carlng role. Thls year Carers have: o Taken part In & chalred Carers Forums for Carers o Partlclpated In governance of the Carers Centre by servlng on the Board of Trustees o Developed and facllltated the Carers Forums o Partlclpated In a number of Health & Soclal Care consultatlons and a Carers Worklng Group fadlltated by the Local Authorlty across the Tower Hamlets. In partlcular those relatlng to the Improvement of servlces to carers o Partlclpated more fully In external events of Interest to Carers Forum members and cascaded Informatlon from those events to the Carers Forum membershlp. Publlc Beneflt In shaplng our objectlves for the year and plannlng our actlvltles, the trustees have consldered the Charlty Commlsslon's guldance on publlc beneflt, Includlng the guldance 'publlc benefit.. runnlng a charlty (PD2). The achlevements and actlvltles above demonstrate the publlc beneflt arlslng through the Charlty's actlvltles. Volunteer Involvement Involvlng volunteers In a small organlsatlon Is severely Ilmlted by stafflng capaclty. We have by necessltyi purposely restrlcted volunteer Involvement to tasks whlch can be Managed effectlvely; to thls end we recrulted nlne volunteers to support the Carers Academy and to contact Carers on a weekly basls as part of our new 'check In, serv1. We developed a partnershlp wlth Tower Hamlets Workpath to recrult a volunteer who Is looklng to develop thelr employment skllls. Our Board of Trustees are all volunteers. A Carer acts as Chalr of the Carers Forum and represents Carers at events where the Indlvldual Carers, volce needs to be heard but thelr organlsatlons are excluded. Grant Maklng Pollcy We were successful In applylng to the Carers Trust to access grants to support Indlvldual carers experlenclng flnanclal hardshlp we applled on behalf of and awarded grants to 78 carers totalllng £25,987, the grant enabled them to buy essentlal household goods. We also successfully applled to The Canary Wharf Group for £3,000 to provlde soclal actlvltles to 65 young Adult Carers enabllng them to enjoy outln9s and experlences and take some tlme away from thelr carlng responslbllltles. Fundralslng We only undertake fundralslng actlvltles for speclNc pleces of work by way of formal fundlng blds. We do not employ any fundralsers, engage In street collectlons, dlrect marketlngi face-to-face fundralslng etc. and therefore do not set annual fundralslng objectlves, nor do we have any current need for materlal expendlture to be related to future Income generatlon. Xndependence We often have to defend our Independence and wllllngnes5 to ralse Carers Issues & whllst thls may make us unpopular In some quarters, we are stlll able to pradalm that our servlces represent the vlews and Interests of Carers in Tower Hamlets. The Carers Centre has contlnued Its efforts to ralse awareness of Its servlces to Individuals, organlsatlons and the wlder communlty and has placed partlcular emphasls on forglng Ilnks wlth natlonal and local organisatlons whlch offer servlces that mlght beneflt our servlce users or the people they care for. We have contlnued to partlclpate In the ongolng development of the London Bomugh of Tower Hamlets Carers Strategy and other ad- hoc groups. We have worked wlth our statutory and voluntary sector partners to Improve Carers, awareness of and access to servlces whlch can often help them to provlde care for as long as they wlsh to do so and to malntaln thelr own health and wellbelno. We have also been actlvely engaged wlth the NHS local GP networks to raise both our profile and the needs of carers. Page 5
THE CARERS CENTRE REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31ST MARCH 2024 We contlnue to ralse awareness of Carers, Issues, areas of unmet need and changes in leglslation likely to Impact upon Carers and their families. Maln Objects for the Year Thls year we: o Contlnued to focus our servlces to target those Carers In greatest need. o Contlnued to plvot our In-person servlces to a supported hybrld model that provldes an on-llne and vlrtual servlces In response to the changing needs of access by Carers o We developed a number of partnershlps wlth other communlty provlders whlch enabled us to expand our servlce offer to carers and leverage In addltlonal skllls and resources. o Increased the efficlency of The Carers Centre to Improve the quallty and range of support serVIS offered. o Contlnued our Involvement In strateqlc plannlng and areas of work Ilkely to have slgnlflcant Impact upon Carers, o We contlnue to utlllse our Outcornes Framework to enable us to systematlcally measure the Impact of our work and use It to learn from and adapt our SeIce5 accordlngly. We embedded the natlonally recognlsed 'Carers Outcome Star, whlch has enabled us to map a carer's Journey of change and ensure that we are reportlng our Impact uslng an evldence-based approach. o Improved the skllls and knowledge base of The Carers Centre wlth extenslve tralnlng for staff. o Utlllsed the learnlng from the Advlce Quallty Standard awarded to us by the Advlce Servlces AllIan In March 2022 - and revalldated In March 2024 - whlch demonstrates our robust processes and best practlce In provldlng advlce to our cllents - unpald carers strategles for achl•vlng our objectlves We have., o Contlnually revlewed our pollcles and procedures and Introduced new ones as requlred o Improved the staff skllls base by provldln9 on-llne tralnlng o Undertook a Skllls Audlt of the Trustees, Identlfylng the Board's collectlve strengths and Its development needs o Successfully recrulted one Trustee who Is a local communlty leader brlnglng In new skllls and enhanclng the Board's experlence and expertlse acros5 a rnnge of buslness dlsclpllnes. o Further developed our Internal record keeplng and Informatlon systems. o Partlclpated In external strateglc plannlng & operatlonal groups throughout the borough. o Contlnued to strengthen the Carers Centre's posltlon as the flrst port of call for Carers and professlonals, o Improved our webslte and maxlmlsed our soclal medla platfomis to Improve our onllne presence Page 6
THE CARERS CENTRE REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31ST MARCH 2024 STRATEGIC REPORT Financlal revlew Flnanclal posltlon The Statement of Flnanclal Actlvltles showed a net surplus of £83.572 (2023 - 99,957) for the year and reserves stand at £565,430 (2023 - £481,858). Prlnclpal fundlng sources The prlncSpal funding source for the charlty was vla the London Borough of Tower Hamlets Councll's Integrated Comm1551onlng Team that commissloned the Carers Llnk Service contract whSch funds the organlsatlon's runnlng costs. Aslde from that contract we derlve addltlonal Income generated from grant maklng Independent charltable trusts and bank Interest, consultancyi occasional room rental and a small number of donatlons. All funds have been used to support and further the objectlves of the charlty, by belng used to provlde the Snfrastructure and staffing resources requlred to enable the organlsatlon to dellver and Improve Its dlrect servlces to Carers In the Borough and to develop and dellver the servSces speclfled to the targets set by the London Borough of Tower Hamlets In Its Servlce Level Agreement speclflcatlon. Investments The Carers Centre does not hold any Investments. All reserves are therefore held In cash In bank or bulldlng soclety accounts and readlly avallable. Reserves Pollcy The Charlty's reserve pollcy Is to have mlnlmum to between three-and slx-months runnlng costs In free reserves. The company's free reserves at the end of the year stood at £565,430. Redundancy Provlslon Glven that all charStles are now requlred to tender for contracts to dellver future servlces and that success cannot be guaranteed In any tender competitlon, the Board consldered It prudent to agaln make speclflc provlslon for all accrued Ilabllltles, whlch wlll be adjusted accordlngly In future years. De$lgnated Funds o The Board has set aslde £255,000 as 'deslgnated funds, to cover future1SabSlltles In any eventuallty. Future plans Durlng the new flnancSal year, we plan to contlnue to work on Improvlng the quallty and range of servlces we offer to Carers In Tower Hamlets by: o Havlng re-won the contract wlth Tower Hamlets Councll for three years to dellver the Unpald Carers Servlce In Tower Hamlets, we wlll systematlcally revlew all servlces offered to enhance the provlslon to carers, Includlng developlng a comprehenslve vlrtual offer. o Further develop the Carer5 Centre'5 presence at the Royal London Hospltal and other healthcare settlngs. o ContSnue to Increase and expand dlgltal Innovatlon In accesslng Informatlon and servlces, to both Identlfy and engage wlth 'hldden' carers and to offer a vlrtual servlce to fit In wlth carers, carlng role. o Contlnulng to Improve the functlonallty of our webslte and Its Informatlon content maklng It more Interactlve. o Posltlvely supportlng the local borough's Carers Strategy reflertlng the Increaslng soclal Importance of the "Carlng Role" and ensurlng that It offers the support Carers need and can access It. o Contlnulng to develop and Improve Ilnks wlth other organlsatlons able to provlde servlces for Carers. o Improvlng systems & Ilnks for distrlbution of Informatlon for Carers Borough-wlde. o Carrylng out Carers Assessments offered as part of the Care Act 2014 Implementatlon on behalf of the local councll. o As a result of frontllne staff havlng been 5ucces5fully tralned to NVQ3 level In Independent Advocacyi we will continue to develop the Independent Advocacy Servlce for Carers throughout Tower Hamlets. o The charlty wlll also apply for the Excellence for Carers Quallty Mark Issued by the Carers Trust demonstratlng robust processes and best practlce In provlding person-centred support to carers, o The charity conslders partnershlp worklng as key to both Its sustalnability and in improvlng seNlces for carers. We will Identlfy potential like-minded organÈ5ations to develop robust and appropriate partnershlps wlth, both on an informal and formal basls. Page 7
THE CARERS CENTRE REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31ST MARCH 2024 STRUCTURE. GOVERNANCE AND MANAGEMENT Governing document The charlty Is constituted as a Company Llmlted by Guarantee Incorporated on 30th lune 2000 and Is therefore governed by a Memorandum and Artlcles of Assoclatlon. It was reglstered as a charity with the Charlty Commission on 8th February 2001. In the event of the company being wound Upi all trustees present and 12 months past are requlred to contrlbute an amount not exceedlng £1. The name of the Company was changed to The Carers Centre on 5th August 2011. The Memorandum & Artlcles of Assoclatlon were also amended to redu the number of Dlrectors needed for a quorum to 3. Recrultment and appolntment ol new trustees Members of the Board of Trustees are volunteers, and some are also Carers l.e. Servlce Users. The Board of Trustees Is requlred to have a mlnlmum membershlp of 5 Trustees wlth a maxlmum of 10 Trustees, and as requlred by the Memorandum & Artlcles of Assoclatlon, must have carers, Input, to ensure the dlrectlon of the organlsatlon remalns focused on the needs of carers. New Trustees are recrulted as and when necessaryi by advertlslng the vacancy In our quarterly newsletter, Invltlng Indlvlduals to express an Interest. When the Charlty needs to brlng In Trustees wlth partlcular skllls or knowledge, It casts the net wlder to Indude other oroanlsatlons and professlonals. Interested partles wlll then meet the Chlef Executlve andlor the Chalr to obtaln more Informatlon on the role requlred of Trustees and the responslbllltles Involved. Prospectlve Trustees wlll then complete an appllcatlon fomi, supplylng two referees and then Invlted to attend a Board meetlng as an observer and to meet all the other Board members. On recelpt of satlsfactory references, successful appllcants are then Invlted to Joln the Board of Dlrectors and become Trustee. Professlonal Twstees are sought for thelr knowledge or expertlse and may be recrulted from tSme to tlme. Such members are co-opted onto the Board of Trustees by Invltatlon from the Board. The 8oard dlscusses recrultment of trustees on a regular basls and members are constantly on alert for new volunteers Interested In Jolnlng the Board. Organlsatlonal structure The Carers Centre Is governed by a Board of Trustees, whlch determlnes the strategic dlrectlon of the organlsatlon. Governance Issues are dealt wlth by the Board of Trustees whlch meets bl-monthly. The charlty revlewed and updated the Trustee Board Terms of Reference, and the 'Trustee Role Descrlptlon,, both approved and adopted by the Board In February 2024. Management declslons are made by the Chlef Executlve, who tables a report to each Board meetlng. A Delegatlon of Authorlty Pollcy deflnes the extent of the Chlef Executlve's power to take declslons on behalf of the Board of Trustees. Induction and tralnlng of new trustees Upon Inductlon, new trustees are provlded wlth an Informatlon pack about the organlsatlon and Its servlces, coples of all pollcy documents and the statement Indlcatlng Trustees, responslbllltles and a role descrlptlon. The Chlef Executlve provldes trustee tralnlng and support Includlng tralnlng on roles and responslbllltles of Trustees and Honorary Offlcers, the dlfferences between governance and management, confldentlalltyi equal opportunltles and servlce users actlng as Board members. Board members wherever posslble and avallable also attend an Indurtlon course speclflcally deslgned for Trustees of voluntary organlsatlons. New Trustees wlll also attend other tralnlng where avallable and approprlate to thelr role. glven that many are carers and therefore the tlme avallable to them Is usually extremely Ilmlted. Board Sub-Groups The Flnance and Fundralslng Sub-commlttee met bl-monthly two weeks before the maln Board meetlng to provlde dedlcated overslght of the financlal health of the charlty and make necessary recommendations to the Trustees. Related partles The Carers Centre Is affillated to Carers UK - the natlonal organlsatlon for Carers led by Carers. The Carers Centre Is also a full partner of the Carers Trust whlch provldes both grant opportunltles to bld for and valuable learning and networklng opportunltles. Page 8
THE CARERS CENTRE REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31ST MARCH 2024 STRUCTURE, GOVERNANCE AND MANAGEMENT Rlsk management The Board recognlses the rlsks assoclated with the organlsation and where posslble have Implemented strategles to avold or mlnlmlse that rlsk as far as posslble. Each risk is assessed for Its likellhood and posslble Impact and a speclfic person 15 nomlnated to take responslbillty for its management, REFERENCE AND ADMENISTRATIVE DETAILS Reglstered Company number 04024413 (England and Wale5) Reglstered Charlty number 1084930 Reglstered offlce 21 Brayford Square stepney London EI OSG Trusteeg S E N Currle HNew Z Portlock (reslgned 30.4.24) N K Arora Z Ashraf E J K Twynlng T Westwood (reslgned 28.11.23) C Groom (reslgned 30.4.24) S Jama Emmellne De Falbe (appolnted 23.10.23) Company Secretary Graham Colllns Independent Examlner Clemence Hoar Cummlngs Chartered Accountants Rlverslde House 1-5 Como Street Romford Essex RM7 7DN Report of the trustees, Incorporatlng a strategic report, approved by order of the board of trustees, as the company directors, on 17th September 2024 and slgned on the board's behalf by: H New - Trustee 17.09.24 Page 9
INDEPENDENT EXAMINER'S REPORT TO THE TRUSTEES OF THE CARERS CENTRE Independent examlner's report to the trustees of The Carers Centre ('the Company.) I report to the charlty trustees on my examlnatlon of the accounts of the Company for the year ended 31st March 2024. Responslbllltles and basls of report As the charity's trustees of the Company (and also Its dlrectors for the purposes of company law) you are responslble for the preparation of the accounts in accordance WFth the requirement5 of the Companies Act 2006 ('the 2006 Act,). Havlng satlsfled myself that the accounts of the Company are not requlred to be audited under Part 16 of the 2006 Act and are ellgible for Independent examlnation, I report In respect of my examlnatlon of your charlty'5 accounts as carrled out under Section 145 of the Charltles Act 2011 ('the 2011 Act,). In carrylng out my examlnatlon I have followed the Dlrectlons glven by the Charlty Commlsslon under Sectlon 145(5) (b) of the 2011 Act. Independent examlner's statement Slnce your charlty's gross Income exceeded £250,000 your examlner must be a member of a Ilsted body. I can conflrm that l am quallfied to undertake the examlnatlon because l am a member of the Assoclatlon of Chartered Certlfled Accountants, whlch Is one of the115ted bodles. I have completed my examlnatlon. I conflrm that no matters have come to my attentlon In connectlon wlth the examlnatlon glvlng me cause to belleve: accountlng records were not kept In respect of the Company as requlred by Sectlon 386 of the 2006 Act. or the accounts do not accord wlth those records; or the accounts do not comply wlth the accountlng requlrements of Sectlon 396 of the 2006 Act other than any requlrement that the accounts glve a true and falr vlew whlch Is not a matter consldered as part of an Independent examlnatlon; or the accounts have not been prepared In accordance wlth the methods and prlnclples of the Statement of Recommended Practlce for accountSng and reportlng by charltles (appllcable to charltles preparlng thelr accounts In accordan wlth the Flnandal Reportlng Standard appllcable In the UK and Republlc of Ireland (FRS 102>), I have no concerns and have come across no other matters In connectlon wlth the examlnatlon to whlch attentlon should be drawn In thls report In order to enable a proper understandlng of the accounts to be reached, Lee Blunden FCCA CTA Clemence Hoar Cummlngs Chartered Accountants Rlverslde House 1-5 Como Street Romford Essex RM7 7DN Date: 1710912024 Page 10
THE CARERS CENTRE STATEMENT OF FINANCIAL ACTIVITIES FOR THE YEAR ENDED 31ST MARCH 2024 2024 Total funds 2023 Total funds Unrestricted Restrlcted funds funds Notes INCOME AND ENDOWMENTS FROM Donatlons and legacles 3,777 31,987 35,764 20,030 Charltable actlvltles Support & Informatlon 694,586 79,978 774,564 851,233 Investment Income 6.234 6,234 2,017 Total 704,597 111,965 816,562 873,280 EXPENDITURE ON Charltable actlvltles Support & Informatlon 621,025 111,965 732,990 773,323 NET INCOME 83,572 83,572 99,957 RECONCILIATION OF FUNOS Total funds brought forward 481,858 481.858 381,901 TOTAL FUNDS CARRIED FORWARD 565.430 565,430 481,858 The notes form part of these flnancial statements Page 11
THE CARERS CENTRE BALANCE SHEET 31ST MARCH 2024 2024 Total funds 2023 Total funds Unrestricted Restricted funds funds Notes FIXED ASSETS Tanglble assets li 12,596 12,596 17,004 CURRENT ASSETS Debtors Cash at bank and In hand 12 14,045 569.496 14,045 571,596 6,723 505,175 2,100 583,541 2,100 585,641 511,898 CREDITORS Amounts falllng due wlthln one year 13 (30,707) (2,100) (32,807) (47,044) NET CURRENT ASSErs 552.834 552,834 464,854 TOTAL ASSETS LESS CURRENT LIABILITIES 565,430 565,430 481,858 NET ASSETS 565.430 565,430 481,858 FUNDS Unrestrlcted funds 15 565,430 481,858 TOTAL FUNDS 565,430 481,858 The charltable company Is entitled to exemptlon from audlt under Sectlon 477 of the Companles Act 2006 for the year ended 31st March 2024. The members have not requlred the company to obtaln an audlt of Its flnanclal statements for the year ended 31st March 2024 In accordance wlth Sectlon 476 of the Companles Act 2006. The trustees acknowledge thelr responslbllltles for (a) ensurlng that the charltable company keeps accountlng records that comply wlth Sectlons 386 and 387 of the Companles Act 2006 and {b) preparlng flnanclal statements whlch glve a true and falr vlew of the state of affalrs of the charltable company as at the end of each flnanclal year and of Its surplus or deflclt for each financlal year In accordance wlth the requlrements of Sectlons 394 and 395 and whlch otherwlse comply wlth the requlrements of the Companies Act 2006 relatlng to flnanclal statements, so far as appllcable to the charltable company. The flnanclal statements were approved by the Board of Trustees and authorlsed for Issue on 17th September 2024 and wère slgned on its behalf by: Helen New- Trustee 17109124 Zunalra Ashraf - Trustee The notes form part of these financial statements Page 12
THE CARERS CENTRE CASH FLOW STATEMENT FOR THE YEAR ENDED 31ST MARCH 2024 2024 2023 Notes Cash flows from operatlng artlvltles Cash generated from operations 62.787 252,172 Net cash provlded by operatlng actlvltles 62,787 252,172 Cash flows from Investlng actlvltles Purchase of tanglble flxed assets Interest recelved (2.600) 6.234 {14,576) 2,017 Net cash provlded by/(used In) Investlng artlvltles 3,634 {12,559) Change In cash and cash equlvalents In the reportlng perlod Cash and cash equlvalents at the beglnnlng of the reportlng perlod 66,421 239,613 505,17S 265,562 Cash and cash equlvalent8 at th¢ end of the reportlng perlod 571,596 505,175 The notes form part of these financial statements Page 13
THE CARERS CENTRE NOTES TO THE CASH FLOW STATEMENT FOR THE YEAR ENDED 31ST MARCH 2024 RECONCILIATION OF NET INCOME TO NET CASH FLOW FROM OPERATING ACTivrrIES 2024 2Q23 Net Income for the reportlng period (as per the Statement of Financial Activities) Adjustments for: Depreclatlon charges Interest recelved (Increase)Idecrease In debtor5 (Decrease)/lncrease In credltors 83,572 99,957 7,007 (6,234) {7,321) (14.237) 4,679 (2,017) 148,689 864 Net cash provlded by operatlons 62,787 252,172 ANALYSIS OF CHANGES IN NET FUNDS At 1.4.23 Cash flow At 31.3.24 Nat ¢aBh Cash at bank and In hand 505,175 66,421 571,596 505,175 66,421 571,596 Total 505,175 66,421 571,596 The notes form part of these financial statements Page 14
THE CARERS CENTRE NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31ST MARCH 2024 ACCOUNTING POLICIES Basls of preparlng the flnanclal statements The financial statements of the charitable company• whlch Is a publlc benefit entity under FRS 102, have been prepared in accordan wlth the Charities SORP (FRS 102) 'Accountlng and Reportlng by Charltles.. Statement of Recommended Practlce appllcable to charltles preparlng thelr accounts In accordance wlth the Flnanclal Reportlng Standard appllcable In the UK and Republlc of Ireland {FRS 102) (effective l January 2019),, Financial Reportlng Standard 102 'The Financlal Reportlng standard appllcable in the UK and Republic of Ireland, and the Companles Act 2006. The flnanclal statements have been prepared under the hlstorical cost conventlon. Income All Income Is recognlsed In the Statement of FSnancSal Actlvltles once the charlty has entitlement to the funds, It Is probable that the Income wlll be recelved and the amount can be measured rellably. For legacles, entitlement Is taken as the earller of the date on whlch elther: the company Is aware that probate has been granted, the estate has been flnallsed and notlficatlon has been made by the executor(s) to the Trust that a dlstrlbutlon wlll be made, or when a dlstrlbutlon Is recelved from an estate, Recelpt of a legacy, Sn whole or In part, Is only consldered probable when the amount can be measured rellably and the Company has been notlfled of the executorfs Intentlon to make a dlstrlbutlon. Where legacles have been notlfied to the Companyi or the Company Is aware of the grantlng of probate, and the crfterla for Income recognltlon have not been met, then the legacy Is treated as a contlngent asset and dlsclosed If materlal. Grants recelvable and Local Authorlty fees credlted to the Statement of Flnanclal Actlvltles (SOFA) In the year In whlch they are recelvable. Income Is deferred only when the Charlty has to fulfll condltlons becomlng entitled to It or where the donor has speclfled that the Income Is to be expended In a future perlod. Donated servlces or facllltles are recognlsed when the company has control over the Item, any condltlons assoclated wlth the donated Item have been met, the recelpt of economlc beneflt from the use of the company of the Item Is probable and that economlc beneflt can be measured rellably. In accordance wlth the Charltles SORP (FRS 102), the general volunteer tlme of the Frlends Is not recognlsed and refer to the Trustees, report for more Informatlon about thelr contrlbutlon. On recelpt, donated professlonal serrflces and donated facllltles are recognlsed on the basls of the value of the glft to the Company whlch Is the amount the Company would have been wllllng to pay to obtaln servlces or facllltles of equlvalent economlc benefit on the open market; a correspondlng amount Is then recognlsed In expendlture In the perfod of recelpt. Income tax recoverable In relatlon to donatlons recelved under Glft Ald or deeds of covenant Is recognlsed at the tlme of the donatlon. Income tax recoverable In relatlon to Investment Income Is recognlsed at the tlme the Investment Income Is recelvable. Expendltum Llabllltles are recognlsed as expendSture as soon as there Is a legal or constructlve obllgatlon commlttlng the charlty to that expendlture, It Is probable that a transfer of economlc beneflts wlll be requlred In settlement and the amount of the obllgation can be measured rellably. Expendlture Is accounted for on an accruals basls and has been classified under headlngs that aggregate all cost related to the category. Charltable actlvltles Charltable actlvltles are costs Incurred on the company's educatlonal operatlons, Includlng support costs and costs relatlng to the governance of the company apportloned to charltable actlvltles. Where costs cannot be directly attributed to particular headlngs they have been allocated to actlvltles on a basls conslstent wlth the use of resources. Page 15 continued...
THE CARERS CENTRE NOTES TO THE FINANCIAL STATEMENTS - contlnued FOR THE YEAR ENDED 31ST MARCH 2024 ACCOUNTING POLICIES - contlnued Tanglble flxed assets Depreciation is provided at the followlng annual rates In order to write off each asset over Its estlmated useful life. Flxtures and flttlngs Computer equlpment stralght Ilne over 5 years 330h on cost Taxatlon The charltyls exempt from corporatlon tax on Its charltable actlvltles. Fund accountlng Unrestrlcted funds can be used In accordan wlth the charltable obJectlves at the dlscretlon of the trustees. Restrlcted funds can only be used for partlcular restrlcted purposes wlthln the objects of the charlty. Restrlctlons arlse when speclfled by the donor or when funds are ralsed for partlcular restrlcted purposes. Further explanatlon of the nature and purpose of each fund Is Included In the notes to the financlal statements. Hlre purcha$¢ and leaslng commltment8 Renta15 pald under operatlng leases are tharged to the Statement of Flnanclal ActlvStles on a stralght Ilne basls over the perlod of the lease. Penslon cost6 and other post-retlrement beneflts The charltable company operates a deflned contrlbutlon penslon scheme. Contrlbutlons payable to the charltable company's penslon scheme are charged to the Statement of Flnanclal Actlvltles In the perlod to whlch they relate. DONATIONS AND LEGACIES 2024 2023 Donatlons Grants 3,777 31,987 4,865 15,165 35,764 20,030 Grants recelved, Included In the above, are as follows: 2024 2023 Carers Trust 31,987 15,165 Page 16 contlnued..
THE CARERS CENTRE NOTES TO THE FINANCIAL STATEMENTS - contlnued FOR THE YEAR ENDED 31ST MARCH 2024 INVESTMENT INCOME 2024 2023 Deposlt account Interest 6,234 2,017 INCOME FROM CHARITABLE ACTIVITIES 2024 2023 Actlvlty Support & Infomatlon Support & Informatlon Support & Informatlon Support & Informatlon Grants LB Tower Hamlets Age UK East London other Income 89,978 595,206 70,791 18,589 64,249 762,949 18,467 5,568 774,564 851,233 Grants recelved, Included In the above, are as follows: 2024 2023 Cooper Company Carers Trust London Borough of Tower Hamlets Trust for London Penny Appeal Festlval of Communltles Natlonal Lottery Communlty Fund Edward Gostllng Foundatlon 1,000 6,429 7,725 37,025 1,900 200 9,970 4,571 10,417 52,810 2,200 9,980 10,000 89,978 64,249 CHARITABLE AcfxviTIES cosrs Support costs (see note 6) Dlrect Costs Totals Suppart & Informatlon 365,742 367,248 732,990 SUPPORT COSTS Governance costs Management Premlses Totals Support & Informatlon 310,918 42,648 13,682 367,248 NET INCOME/(EXPENDITURE) Net Income/(expendlture) Is stated after charglng/(credltlng): 2024 2023 Depre¢latlon - owned assets Other operatlng leases 7,008 2,877 4,678 2,610 Page 17 continued...
THE CARERS CENTRE NOTES TO THE FINANCIAL STATEMENTS - continued FOR THE YEAR ENDED 31ST MARCH 2024 TRUSTEES, REMUNERATION AND BENEFITS There were no trustees, remuneration or other benefit5 for the year ended 31st March 2024 nor for the year ended 31st March 2023. Trustees. expen$e$ There were no Trustee expenses for the year ended 31st March 2024 (2023 - NIL). STAFF COSTS 2024 2023 Wages and salarles Soclal securlty costs Other penslon costs 456,712 44,640 15,070 440,927 44,643 13,295 516,422 498,865 The key management personnel of the charlty comprlse of the Chlef Executlve Officer. The total employee beneflts of the key management personnel of the charlty were £62,801 (2023 £61,061). The average monthly number of employees durlng the year was as follows: 2024 16 2023 15 Total The number of employees whose employee beneflts (exdudlng employer penslon costs) exceeded £60,000 was; 2024 2023 £60,001 - £70,000 10. COMPARATIVES FOR THE STATEMENT OF FINANCXAL ACTIVITIES Unrestrlcted Restrlcted funds funds Total funds INCOME AND ENDOWMENTS FROM Donations and legacles 4,865 15,165 20,030 Charltable a¢tlvltles Support & Informatlon 788.184 63,049 851,233 Investment Income 2,017 2,017 Total 795,066 78,214 873,280 EXPENDITURE ON Charltable actlvltles Support & Information 695,109 78,214 773,323 NET INCOME 99,957 99,957 RECONCILIATION OF FUNDS Total funds brought forward 381.901 381,901 Page 18 contlnued...
THE CARERS CENTRE NOTES TO THE FINANCIAL STATEMENTS - contlnued FOR THE YEAR ENDED 31ST MARCH 2024 10. COMPARATZVES FOR THE STATEMENT OF FINANCIAL ACTIVITIES - continued Unrestrlcted Restrlcted funds funds Total fvnds TOTAL FUNDS CARRIED FORWARD 481,858 481,858 11. TANGIBLE FIXED ASSETS Flxtures and flttlngs Computer equlpment Totals COST At 1st Aprll 2023 Addltlons Dlsposals 91,456 31,163 2,600 {4,156) 122,619 2,600 (4,156) At 31st March 2024 91.456 29,607 121,063 DEPRECIATION At 1st Aprll 2023 Charge for year Ellmlnated on dlsposal 87,306 1,166 18,309 5,842 (4.156) 105,615 7,008 (4.156) At 31st March 2024 88,472 19,995 108,467 NET BOOK VALUE At 31st march 2024 2,984 9,612 12,596 At 31st March 2023 4,150 12,854 17,004 12. DEBTORS: AMOUNTS FALLING DUE WITHIN ONE YEAR 2024 2023 Trade debtors Prepayments 125 6,598 14,045 14,045 6.723 13. CREDITORS: AMOUNTS FALLING DUE WITHIN ONE YEAR 2024 2023 Trade credltors Soclal securlty and other taxes Penslons payable Deferred Income Accrued expenses 11,527 10,964 2,426 2,100 5,790 3,487 10,136 2,307 25,946 5,168 32,807 47,044 Page 19 continued.
THE CARERS CENTRE NOTES TO THE FINANCIAL STATEMENTS - contlnued FOR THE YEAR ENDED 31ST MARCH 2024 14. LEASING AGREEMENTS Mlnlmum lease payments under non-cancellable operatlng leases fall due as follows: 2024 2023 withln one year 15,026 15,000 15. MOVEMENT IN FUNDS Net movement In funds Transfers between funds At 31.3.24 At 1.4.23 Unrestrlcted funds General fund Deslgnated funds 251,858 230,000 83,572 {25,000) 25,000 310,430 255,000 481.858 83,572 565,430 TOTAL FUNDS 481,858 83,572 565,430 Net movement In funds, Included In the above are as fallows: Incomlng resources Resources expended Movement In funds Unrestrlcted funds General fund 704,597 (621,025) 83,572 Restrlcted funds Carers Trust London Borough of Tower Hamlets Trust for London Penny Appeal Natlonal Lottery Communlty Fund 36,558 10,417 52,810 2,200 9,980 {36,558) (10,417) {52,810) (2,200) (9,980) 111,965 (111,965) TOTAL FUNDS 816,562 (732,990) 83,572 Comparatlves for movement In funds Net movement In funds Transfers between funds At 31.3.23 At 1.4.22 Unrestrlcted funds General fund Deslgnated funds 184,901 197,000 99,957 (33,000) 33,000 251,858 230,000 381,901 99,957 481,858 TOTAL FUNDS 381,901 99,957 481,858 Page 20 continued...
THE CARERS CEKfRE NOTES TO THE FINANCIAL STATEMENTS - contlnued FOR THE YEAR ENDED 31ST MARCH 2024 15. MOVEMENT IN FUNDS - contlnued Comparatlve net movement in funds, Included In the above are as follows: Incomlng resources Resources expended Movement In funds Unrestrlcted funds General fund 795,066 (695,109) 99,957 Restrlcted funds Carers Trust London Borough of Tower Hamlets Trust for London Penny Appeal Natlonal Lottery Communlty Fund 21,594 7,725 37,025 1,900 9,970 (21,594) {7,725) (37,025) (1,900) (9,970) 78,214 (78,214) TOTAL FUNDS 873.280 (773,323) 99,957 RESTRICTED FUND5 The nature of each of the restrlrted funds can be summarlsed as follows: Carers Trust- Indlvldual grants awarded to unpald Carers experlenclng flnanclal hardshlp London Borough of Tower Hamlets - covered the costs to develop a centd-perSOn strategy to encourage and enable ¢3r$ to motlvate themselves, and partlclpate In, related taster sesslons to undertake wellbelng actlvltles by uslng the Flve Ways to Wellbelng framework Trust for London costs assoclated wlth the provlslon of casework and representatlon for appeals to the Flrst Tler and Upper Trlbunal for unpald carers and the dlsabled people they care for Penny Appeal to provlde Young Adult Carers wlth an electronlc Wl-Fl-enabled tablet to enable them to access on-llne content and vlrtual servlces The Natlonal Lottery Communlty Fund - To support carers to take some 'me tlme, and undertake actlvltles that Improve and malntaln thelr health and wellbelng Transfers between fund8 Durlng the year, there was a transfer of £25,000 (2023: £33,000) from the general fund to the deslgnated fund. Thls was due to the Increased cost of potentlal redundancles. A detalled breakdown of the deslgnated fvnd can be seen below: 2024 2023 Redundancy fund Bulldlng malntenance fund 2 quarters rent outstanding leases (annual charge) Servl¢e dellvery (monthly costs x 3) 170,000 10,000 10,340 9,660 55,000 165,000 10,000 10,340 4,660 40,000 Total 255,000 230,000 Page 21 continued...
THE CARERS CENTRE NOTES TO THE FINANCIAL STATEMENTS - contlnued FOR THE YEAR ENDED 31ST MARCH 2024 16. RELATED PARTY DISCLOSURES There were no related party transactlons for the year ended 31 March 2024 or 31 March 2023. Page 22
THE CARERS CENTRE DETAILED STATEMENT OF FINANCIAL ACTIVITIES FOR THE YEAR ENDED 31ST MARCH 2024 2024 2023 INCOME AND ENDOWMENTS Donatlons and legacles Donatlons Grants 3,777 31,987 4,865 15,165 35,764 20,030 Investment Income Deposlt account Interest 6,234 2,017 Chayltable actlvltles Grants LB Tower Hamlets Age UK East London Other Income 89.978 595,206 70.791 18,589 64,249 762,949 18,467 5,568 774,564 851,233 Total Incomlng resources 816,562 873,280 EXPENDITURE Charltable actlvltles Wages Soclal securlty Penslons Carer costs 245,692 22,889 7,798 89,363 251,628 23,599 7,773 136,663 365,742 419,663 Support costs Management Wages SocSal securlty Penslons Other operatlng leases Insurance Telephone Postage and statlonery Sundrles Legal and professlonal fees Repalrs and renewals Computer runnlng costs Staff tralnlng Donatlons Advertlslng Cleanlng costs Travel Consultancy Recrultment costs Plant and machlnery Carrled forward 211,020 21,751 7.272 2,877 3,672 10,998 2,218 2,237 5,773 3,822 12,079 3,818 180 2,278 10,757 468 1,902 789 1,166 305.077 189,299 21,044 5,522 2,610 3,837 11,298 2,489 2,666 4,769 5,033 14,992 12,430 216 780 10,299 262 7,784 761 296,091 Thls page does not fonn part of the statutory flnandal statements Page 23
THE CARERS CENTRE DETAILED STATEMENT OF FINANCIAL ACTIVITIES FOR THE YEAR ENDED 31ST MARCH 2024 2024 2023 Management Brought forward Flxtures and flttlngs 305,077 5,841 296,091 3,9L8 310,918 300,009 Premlses Rent Rates & refuse Llght, power, heatlng & water 26,643 222 15.783 23,419 190 15,117 42,648 38,726 Governance costs Accountancy and legal fees 13,682 14,925 Total resources expended 732,990 773,323 Net Income 83,572 99,957 Type tpxt horp Thls page does not form part of the statutory flnanclal statements Page 24