OouJ&gn Envelope ID.. 98B46SF4-E42049E5_84FD46C40038AOAE AGE UK RICHMOND UPON THAMES COMPANY LlhllTED BY GUARANTEE REPORT & FINANCIAL STATEMENTS 31 MARCH 2025 Company Reilstr•tlon Number- 4116911 Charlty Reglstratlon Number - 1084211 *AE6ZSRUQ' 2710912025 COMPANIES HOUSE A39 Oo¢u*gn Envelo￿ ID.. 968465F4.E42049ES.b4FD46C40038AOAE AGE UK RICHMOND UPON THAMES REpoKf & FINANCIAL STATEMENTS Year Ended 31 March 2025 CONTENTS PAGE Chairfs statement TnJstees' annual report 3-11 Independent auditors, report to the members 12- 15 Consolidated statement of financial activltles Ilncorp)ratln8 the income and expendlture account) 16 Con5011dated balance sheet 17 Consolldated statement of cash flows 18 Notes to the flnancial statements 19-36 Doajsign Envelope ID.. 96B465F4-E42049E5-B4FD46C40D38AOAE AGE UK RICHMOND UPON THAMES CHAIR'S STATEAIENT Year Ended 31 March 2025 Thank you for your interest In Age UK Richmond- it's a pleasure to introduce our annual accounts and share with you a snapshoi of the work of the or8anlsar.lnn that these accounis underpln. The past year has been another and successful year, with our services directly supwrtinq more than 4000 people in the borough, and bringing support and reassurance to an even wlder number of carers and families. We have been able to maintain and strengthen the wide range of servlces that we provide, enabling older people in Richmond to live fulfillinq, healthy and independent later lives. That range of our senlices, many delivered In close partnershlp wlth others, 55 astonishin8.' Age UK Richmnnd offers Social and wellbelng support through our centres and activities; we offer welfare benefits advice for those struggling financially; we support hospital discharge through our Nightin#ale ser¥ice' we help people Stay in their homes with support from our handyperson, housekeeping and gardenlng servlces; we foster dlgltal learnlng and connectlon through our 'Conneci to Tech. digital support,. we offer mental health peer 5UPPOrt and are especlally proud of our work to coordinate Dementia Friendly Richmond. 2025 15 also our 60th anniversary - a fantastic milestone for the charity. But we are not restlng on our laurels.. our 5trate8y for 2025-28 which we agreed thi5 Spring recogni5es that we must redouble our efforts to grow the reach of our serylces. use our resources to maxlmlse impact and make sure that we match our services to chan8ing demographics and needs In the borou8h. We have some sound foundations for this straiegy and we are commltted to ensurlng that older people throughout the t4)rough lind actlve, welcome and relevant seNces and support with us. Partnership Is at the heart of our work in Age UK Richmond. Richmond is blessed with a rich and vibrant range of or8anisations wanting to help Ihe community. We hugely value, and would like to thank, all those we work In partnershlp with, e5peclally the 19 local charfiles who deliver 5ervlce5 wlth u5 through the Communlty Independent Llvlng Senhce Partnershlp, and the over 100 organlsatlons that form part of Dementla Friendly Richmond. We strongly believe thal people are best supported when we all work collaboratively together and for that reason we have felt particularly privileged to lead Richmond's Community Independent Living Seryice {CIL51 Partnership for the past 5 year5. We were delighted to be entrusted wlth that CILS leadership lor the next 5 years and commlt to lurther strengthenln8 the practlcal partnershlps, Ilnkages and referral route5 that we know are the bedrock ol good supp)rt to people and to communltles. As a charfty, we could not do what we do wlthout the support of our funders. We would like to thank the London Borough of Richmond upon Thames for their continued support of our work and partnerships. We would also Ilke to thank the NHS for supportlnq us to deliver the Nightingale servlce and Mental Health Peer Support. We are very grateful io our partners Hampton Fund, Richmond Foundation and Barne5 Fund who continue to do so much to enable the work of us and our partner5. We 0150 thank Age UK national, Emanuel Hospital Foundation and Gibson Charitable Trust. Finally, we would like to thank all those who have donated direcily and those who chose to make a lasting difference by leaving a gift to Age UK Richmond in their will thi5 individual support makes a huqe and increasingly importani diflerence. Just as importantly, I must also thank our excellent team of staff and volunteers who care deeply about the older people we supwrt and 5eNices we provide. Without their dedication and contribution, we would be unable 10 deliver the quallty and depth of servlces we deliver. Docuggn Envelope10." 968465F4-E42049E5-84F046C40D38AOAE AGE UK RICHMOND UPON THAAES CHAIR'S sfATEMENT Year Ended 31 March 2025 Finally, I'd like. on behalf of the Board and the organisation more wldely, to thank Kale James for her work over the lasi J years chairing Ihe 8oard until the end of December 1024, and for the valuable and lastlng contri1￿tiOn she, and the organisation, has made to so many lives In Richmond. $10￿•d ty.. 247A9DF7B4CS4EE... Jonathan Moqford Chalr of Trustèes Docusign Envelope ID.. 96B465F4-E42CMgE544F046C40D38AOAE AGE UK RICHMOND UPON THAMES TRUSTEES'ANNUAL REPORT Year Ended 31 March 2025 The Trustees, who are also dlrectors lor the purposes of company law. present thelr rewt and the flnanclal Statements of the Charity for the year ended 31 March 2025. PURPOSE & AIMS Our Charitys wrposes are as set wt in the object5 contained in the company's Articles of A550ciation, with the outcome being the promotion of the wellbeing of older people. During the year, we contlnued to work towards aChIe￿n9 our targets set out in our Strategic plan for the period September 21 - March 25. Our mlsslon under this Strateglc Plan to provide support to help local older people to live healthier, happier and more independent Ilves and our vlslon 15 to a5plre to create a communlty where all older people can love later Ilfe. For the year ended 31 March 2025, our key strategic objectlve5 were to: Deliver flexible, responsive and considered se￿ceS and support to as many people In need of support across the borough, partlcularly those who may be consldered more vulnerable. Provlde a lully Incluslve offer, contlnually reviewlng our reach. Work in partnership to develop a dementla offerlng that meeis the need of the communlty. Collaborate, bulld further partner5hip5, maxfimlse resources and alm for excellence. Trustees regularly consider Charity Commission guidance and updates. especially re8ardin8 public benefit. As an organisation we continue to ensure we deliver our multitude of services in line with our Articles of Association, maximisin8 public benefit. A new strategic plan has been developed for the pedod April 25 - March 28, with rew mission & vison stateff*nts and updated strateglc objecllves. ACHIEVEMENTS AND PERFORA14NCE It has been a succe551ul year for the charlty wlth 4.135 local older people In the London Borough of Richmond upon Thames benefiting from at least one of our servhces, and over 63.000 contscis. We contlnued to look for ways to develop our seThices and partnership5 in line wlth our Strategic Plan, as well contlnue to deliver hiqh-qualily responsive service5 to those we support. The services provided durfng the year Included: Information & Advice, including support for those on lower incomes to claim benefits and other financial support while the cost of living has conlinued to increase. A wlde range of soelal & wellbelng groups, actlvltles and support delivered In our centres and at other locations across the iM)rough - working in c105e partnership wlth others. Handyperson, gardening and housekeeping support to help olL UK KILMMUNU UVUN I MAMt5 CONSOLIDATED STATEMENT OF CASH FLOWS Year ended 31 March 2025 The Group 2025 The Group 2024 Note Cash f lows from operating activities Net movement in funds for the year add: depreciation charge less: Interest received ILoss)IGain on sale of tangible flxed asset other adjustments: Ilncreasel I decrease in stocks lincrea5e) in debtors increase Sn creditors 84,793 176,667 6,820 3,090 138,878) 1,270 120.093) 12,869) 377,023 1277,8081 12,4511 1360.134) 428,068 19 20 65,558 49,280 Net cash flows from operating actlvltles 150,351 225,947 Cash flow5 f rom investing activltles Interest received Sale of tangible fixed asset Purchase of tangible fixed assets 38,878 150 (11,995) 20,093 15 (19,2031 Net cash flows from investing actlvltfe5 27,033 890 Cash flows from flnancing actlvities Net cash flows from financlng actlvities Increase l (decrease) In cash and cash equivalents In the year 177,384 226,837 Cash and cash equivalents at the beginnlng of the year 1,254,382 1,027,545 Cash and cash equivalents at the end of the year 1,431,766 1,254,382 The notes on pages 19 to 36 form port ol these financial statements. 18- Docusign Envelope ID.. g6B465F4￿42O49E￿B4FD46C4OD38AOAE A(JL UK KILHMUNU UVUN I MAMLS Notes on the Financial Statements Year ended 31 March 2025 Accountlng pollcles The CharSty Is a company limited by guarantee registered in England & Wales and has no share capital. The charity's registered office address is The White House, 45 The Avenue. Hampton, Richmond Upon Thames, TW12 3RN. Its registered company number is 4116911 and its charity number is 1084211. In the event of the Charity belng wound Upi the Ilability In respect of the guarantee Is Ilmlted to £1 per rnember of the Charity. At 31 March 2025 the company had 9 members (2024 - 9 members). During the year the Charity's constitution was amended to reflect the class of indivlduals to be known as members is now slmply the charlty's trustees. The principal accounting policies adopted., Judgements and key sources of estimation uncertainty in the preparation of the flnancial statements are as follov45: a) Bosis of preporation These financial statements were prepared In accordance with Accounting and Reportlng by Charltles: Statement of Recommended Practice appllcable to charities preparing their accounts in accordance with the Financial reporting Standards applicable in the UK and Republic of Ireland (FRS 102}, effective 1 January 2019. Charities SORP IFRS 1021, and the Companies Act 2006. The parent company, Age UK Richmond, also known as "the Charitl, is included in the consolidated financial statements, and is considered to be a qualifying entity in that it meets the definition of a public benefit entity under FRS 102. The following exemption5 available under FRS 102 in respect of certain dlsclosure requlrements for the parent company financial statements have been applied: No separate parent company Cash Flow Statement with relateil note5 is included. The company has taken advantage of exemption, under the terms of Financial Reporting Standard 102, not to dlsclose related party transactions with wholly owned subsidiaries within the group. Assets and liabilities are initially recognised at historical cost or transaction value unless otherwise stated in the relevant accounting policy notes. b) Preporation of the accounts on a going concern basis The trustees are satisifed that the Group is a going concern and that these accounts should be prepared on that basis. With the continuing uncertain economic outlook the trustees and C.E.O. remain in regular contact with our sponsoring local authorities and grant funders to secure their ongoing financial support. Against this background the Group reported a cash inflow of £177,384 for the year12024 . £226,837) and a cash inflow of £124,017 12024 . £331.7331 for the Charity alone. The Charity also has unrestricted funds totalling C943.243 (2024 £847,510). The trustee5 have considered the level of funds held and the expected level of income and expenditure for 12 months following the approval of these financial statements. The budgeted income and expenditure is sufficient with the existing level of reserves for the Charity to be able to continue as a going concern. c) Group financiol statements I basis of consolidotion These'financial statements consolidate the result5 of the Charity and its wholly owned Subsidiaries, Age UK Richmond Handyperson Service Ltd IAUK HPS) and Age UK Richmond Services Ltd (AUK RSLI, on a line by line basis. A separate Statement of Financial Activities and Income and Expenditure Account for the Charlty has not been presented because the Charity has taken advantage of the exemption afforded by section 40813) of the Companies Act 2006. -19- Docusign Envelope ID". 968465F4-E42049E5.84FD.46C40038AOAE A(JL Uli KILMMUNU UYUN I MAML5 Notes on the FSnancial Statements Year ended 31 March 2025 Accounting pollcles - cont. d) Income Income is recognlsed In the SOFA when the Charity has entitlement to the funds, any performance conditions attached to the income have been met. it is probable that the income will be received and the amount can be measured reliably. Grants receivable are recognised In the SOFA for the perfod whlch the Charity becomes entltled to the income. Grants received that have restrictions on entitlement relating to service5 that have not yet been delivered are treated as deferred Income at the balance sheet date (see note 20). Grants received without any restriction on entitlement are recognised in full upon award. For legacies, entitlement Is taken as the earlier of the date on which either: the Charity Is aware that probate has been granted, the estate has been finalised and notification has been made by the executor{sl to the Charity that a distribution will be Made, or when a distribution is received from the estate. Receipt of a legacy, in whole or in part, is only considered probable when the amount can be measured reliably and the Charlty has been notified of the executorfs intentlon to make a dlstribution. Where lesacles have been notified to the Charity, or the Charity is aware of the granting of probate, and the criteria for income recognition have been met, then the legacy Is treated as contingent asset and disclosed if material. Income from the provision of help at home serv?ces and community serrflce activities is recognised as earned when the related services are provlded. Membership subscriptions are recognised as income over the period In which membership benefits accrue. All sub5CriPtions run to 31 March with rates reducing for memberships less than 1 year. e) Donated servlces and focllltles Donated professional Se￿iceS and donated fac?lities are recognised as income when the Charity has control over the item, any conditions associated with the donated item have been met, the receipt of economic benefit form the use by the Charfty of the item 15 probable and that economic benefit can be measured reliably. In accordance with the Chanties SORP IFRS 102), the general volunteer time of our team of volunteers Is not recognised. Refer to the Trustees. Annual Report for rnore information about their contribution to the work of the Charity. On receipt, donated professional services and donated facilities are recognised on the basis of the value of the gift to the Charity which is the amount the Charity would have been willing to pay to obtaln serrfices or facilities of equivalent economic benefit in the open market; a corresponding amount is then recognised in expenditure in the period of receipt. f) Interest recelvoble Interest on fund5 held on deposit is included when receivable and the amount can be measured reliably by the Charity; this is normally upon notification of the interest paid or payable by the bank or fSnancial institution. All of the group's investment income arises from money held in interest bearing deposit accounts regulated by the Prudential Regulation Authority and covered by the Government's Financial Services Compensation Scheme IFSCSI. g) Fund occounting Unrestricted funds are available to spend on activities that further any of the purposes of the Charity. Designated funds are unrestricted funds of the Charity which the trustees have decided at their discretion to set aside to use for a specific purpose. See Note 21 for more information. Restricted funds are donations or grants which the donor has specified are to be solely used for a particular area of the Charitls work or for a specific project being undertaken by the Charity. See Note 22123 for more information. 20- Docusign Envelope10". 96B465F4-E42049E&84FD46C40038AOAE A(Jt UK KILHMUNU UPUN I MAMt5 Notes on the Financlal Statements Year ended 31 March 2025 Accountlng pollcles - cont. h) Expendlture and Irrecoverable VA T Expenditure is recognised once there is a legal or constructive obligation to make a payment to a third party, it is probable that settlement will be required and the amount of the obligation can be measured reliably. Expenditure is classified under the following heading5: Costs of raislng funds compdse organising community fundraising and developing major donor relationships. Costs of commercial trading activities comprise costs associated wth our handyperson service. Expenditure on charitable activities Includes the costs of running our sooal & wellbeing centre5; our GoLocal contracts; Nightingale contract. Infomiation & advice serrfice and our community servlces. Other expenditure, where disclosed, represents those items not falling into any other heading. Irrecoverable VAT is charged as a c05t against the activity for which the expenditure was Incurred. The Group is VAT registered and expenditure in both trading subsidiaries Is shown net of VAT. l) Allocation of support costs Support costs are those function5 that assist the work of the Charity but do not directly undertake charitable activities. support costs include back office costs, finance, personnel, payroll and governance costs which support the Charity programrnes and actSvlt5es. These costs have been allocated between the cost of raising funds and expenditure on charltable actlvltles. The basis on which support COSt5 have been allocated are set out in note 9 to the accounts. j) Governance costs Governance costs include the costs of compliance with constitutlonal and statutory requlrements, external audit, and the costs of legal advice and insurance for the trustees. k) Operatins leases Operating leases are where substantially all of the benefits and risks of ownership remain with the lessor. Rentals payable under operatlng leases are charged to the SOFA as incurred on a straight line basis over the term of the lease, or the period to the next rent review. l) Sisnificant accounting judgements ond estlmotes In preparing these financial statements management has made judgements, estimates and assumptions that affect the application of the charitys accountlng pollcles and the reported assets, liabilitie5, incorne and expenditure and the disclosures made in the financial statements. Estimates and judgements are continually evaluated and are based on historical experience and other factors, including expectations of future events that are believed to be reasonable under the circum5tance5. m) Tangible flxed ossets Individual fixed assets costing £1,500 or more are capitalised at cost and are depreciated over their estimated useful economic lives on the following basis: Asset category Motor vehicles Plant & equipment - Annual rate 33% reducing balance 25% straight line -21- Docu&gn Envelope 10.. 966465F4-E42049E&84FD-46C40D38AOAE AlJt UK KILMMUNU UVUN I MAMt5 Notes on the Flnanclal Statements Year ended 31 March 2025 Accounting policies - cont. n) Stock Stock is included at the lower of cost or net realisable value. Donated items of stock are recognised at fair value which is the amount the Charity would have been willing to pay for the item5 on the open market. o) Debtors Trade and other debtors are recognlsed at the settlement amount due after any trade discount offered. Prepayments are valued at the amount prepaid net of any trade discount due. p) Cash at bank and In hond Cash at bank and in hand includes cash and short term highly liquld Investments with a short maturlty of slx rnonths or le55 from the date of acquisition or opening of the deposit or similar account. q) Creditors ond provlslons Creditor5 and provisions are recognised where the Char6ty has a present obligation resultlng from a past event that wlll probably result in the transfer of funds to a third party and the amount due to settle the obl7gation can be measured or estimated reliably. Creditors and provisions are normally recognised at their settlement amount after allowing for any trade discount due. Deferred Income represents grant income that relates to the next financial year. Accruals represent an estimate af costs incurred, sometimes over several years for which the charity has not yet been invoiced. r) FinonciGI instruments The Charity only has financial assets and liabilities of a kind that qualify as basic financial instruments. Basic financial instruments are initially recognised at transaction value and subsequently measured at their Settlement value with the exception of bank loans which are subsequently measured at amortlsed cost using the effectlve Interest rate. The Charity does not have any bank loan5. s) Penslons The Charity operates a defined contrlbutlon group personal pension plan with Scottish Widows which is avallable to all employees. The scheme was originally with Zurlch A55urance and the scheme assets, following legal approval by the Courts, were transferred to Scottish Widows. Employees joining the scheme contract direcLly with the insurance company. The Charity contributes 5% of earnings to the scheme and acts as agent Tn collecting and paying over employee pension contributions. The a55ets of the scheme are held separately from those of the Charity and the annual contributions are charged to the Statement of Financial Activities. Differences between contributions payable in the year and contrlbutions actually paid are shown as accruals in the balance sheet. t) Corporotion tax The Charity 15 considered to meet the definition of a charitable company for UK corporation tax purposes. Accordingly, the Charlty is exempt from tax on income and gains falling within section 505 of the Taxe5 Act 1988 or section 252 of the Taxation of Chargeable Gains Act 1992 as any surplus income and gains are applied for charitable purposes. The charity's trading subsidiary companies pay available profits to the Charity by gift aid donation. Their charge to corporation tax in the year is £nil. 12024 - £nil. -22- Docu&gn Envewe ID.. 96B465F4-E42049E5-B4FD46C40D38AOAE A(Jt UK KILMMUNU UVUN I HAMk5 Notes on the Flnanclal Statements Year ended 31 March 2025 Flnanclal performance of the charlty The consolidated statement of financial activities includes the results of the Charity's wholly owned subsidiaries, Age UK Handyper50n Service Ltd and Age UK Richmond Services Ltd. Age UK Rlchmond Services Ltd prov5des services to the people of Richmond under the council's Community Independent Liwng Service initiative and home maintenance contract. Both of these contracts are with the London Borough of Richmond Upon Thames and are operated through trading subsidiaries for legal and commercial reasons. The Charity 2024 The summary flnancial performance of the Charlty alone stated below: 2025 Income 1,220,840 973,587 Glft ald from subsidiary company - Age UK Richmond Handyperson Service Ltd Age UK Richmond Services Ltd 6,983 44,358 1,272,181 11,176,448 1,294 68,118 1,042,999 1848,2611 Expenditure on charltable activltles Net income for the year 95,733 194,738 Total funds brought forward 847,510 652,772 Total funds carried forward 943,243 847,510 Represented by: Unrestricted income funds Restricted income fund5 943,243 847,510 943,243 847,510 Unrestricted Funds 3. Income from donations & membership5 Total Funds Total Funds 2025 2025 2024 Donatlons Nightingale Wellbeing services Head office 339 5,631 26,354 339 5,631 26,354 981 5,972 20,574 Total donalions Membership subscriptions - social centres 32,324 22,949 32,324 22,949 27,527 22,897 55,273 55,273 50,424 In accordance with the Charftles SORP (FRS 102), the general volunteer time of our team of volunteers is not recognised. Refer to the Trustees, Annual Report for more information about their contribution to the work of the Charity. -23- Docusign Envelope ID.. 96B465F4-E42049E5-84F046C40D38AOAE A(>L UK KILHMUNU UVUN I MAMt5 Notes to the Financlal Statements Year ended 31 March 2025 4. Income from commerclal tradlng actlvltles Age UK Richmond Handyperson Service Ltd, a Company reqistered in England and Wales. with Company registration number 08150786 and registered office address The White House, 45 The Avenue, Hampton, Richmond Upon Thames, TW12 3RN, Is a wholly owned subsidiary of Age UK Richmond Upon Thame5 which owns 100% of the ordinary shares of the Company. The Company was dormant throughout the year. The services it used to provide are now done so though the charity's other subsidiary, Age UK Richmond Serwces Ltd. A summary of its trading results, excluding transactions within the group, is shown below for the year ended 31 hlarch 2025. Glft Ald payments are treated as a di5trlbutlon from the 5ub51dlary to the charity and as such are only recognlsed when there is a legal obligation to make the payment. The gift aid payment was made after the year end and so is not recognised in either of these consolidated financial statements or the financ7al statement5 of the subsidiary. Year Ended 31 March 2025 Year Ended 31 March 2024 Help at home service5 Grant funding 65,203 31,621 Total turnover Cost of sales and administratlve costs 96,824 {89,841) Net profit Amount sift alded to charity 6,983 11,294) {6,9831 Amount retained in subsidiary {6,9831 5,689 The assets and liabilities of Age UK Handyper50n Service Ltd were: Current assets Current liabilities 8,950 11,966) Total net a55ets 6,984 Share capStal Reserrfes 6,983 Total Capltal and Reserves 6,984 -24- Docusign Envelope10'. 968465F4-E42049E5-B4F048C40D38ADAE A(JL UK KILMMUNU UVUN I MAML5 Notes to the Flnanclal Statements Year ended 31 March 2025 5. Subsidlary undertakfngs During the year the Age UK Rlchmond Upon Thames Group carried out activities through two wholly owned trading subsidiaries. Detail5 of Age UK Rfchmond Handyperson Service Ltd and Its results are disclosed in note 4 to the flnancial statements. Age UK Richmond Services Ltd, a Company reglstered in England and Wales, with Company registration number 08809742 and registered office address The White House, 45 The Avenue, Hampton, Richmond Upon Thames, TW12 3RN, is a wholly owned subsidiary of Age UK Richmond Upon Thames which owns 100% of the ordlnary 5hai.es of the Company. A summary of its results Is shown below for the year ended 31 March 2025. Surpluses generated are transferred to the charity (parent company) by way of 8lft aid donatlon. Year Ended 31 March 2025 Year Ended 31 March 2024 Contracts 1,346,581 1.194,286 Commercial trading activities - Help at home services Total turnover 96,870 1.443,451 1.194,286 less: Inter-group sales Nett turnover (10,593> 1,432,858 1,499,601 1,194,286 1,149,928 Cost of sales and administrative costs . Contracts Cost of sales and administrative costs . Commercial trading activities 1107,1441 Net operating profit Amount gift aided to charlty Amount retained in subsidiary 40,401 (44,358) 13,9571 44,358 (68,118) {23,760) The assets and liabilities of Age UK Richmond Services Ltd were: Total assets Current liabilities 440,050 1399,648) 675,353 (630,9931 Total net assets 40,402 44,360 Share capital Reserves 40,401 44,359 Total Capital and Reserves 40,402 44.360 -25- Docu*gn Envelope ID. 968465F4-E42049E5.B4FD.46C40D38AOAE A(JL UK KILHMUNU UVUN I HAMt5 Notes to the Flnanclal Statements Year ended 31 March 2025 6. Income from charltable actlvlties Unrestricted Restricted Funds 2025 Funds 2025 Total Funds 2025 Total Funds 2024 Infomiation & advice Nightingale project Wellbeing services Help at home services 113,306 3,500 170,018 179,130 114,363 191,229 1,382,185 101,782 227,669 194,729 1,552,203 280,912 261,803 193,018 1,501,246 255,912 465,954 1,789,559 2,255,513 2,211,979 Unrestrlcted Funds Restrlcted Funds 2025 Breakdown by category Total Funds 2025 Total Funds 2024 2025 Informotlon & odvlce LBRUT - Home maintenance contract LBRUT - Cost of living grant LBRUT . commi55ioning (Richmond Alo) AGE UK National Richmond Foundatlon Hampton Fund The Barnes Fund Emanuel Hospital Foundation GC Gibson Charitable Trust 6,540 38,665 39,600 58,616 4,300 64,200 3,134 12,500 4,000 38,667 38,667 40,788 7,500 26,IXIO 64,200 3,134 9,375 5,000 40,788 7,500 26,000 64,200 3,134 9,375 5,000 Total grant & contract income Activities income 80,301 180 114,363 194,664 180 231,555 248 Legacy 5ncome 32,825 32,825 30.000 113,306 114,363 227,669 261,803 Unlestdcted Funds 2025 Restricted Funds 2025 Total Fund5 2025 Total Funds 2024 Nishtinsole 5ervlce Richmond Foundation The Bames Fund London Borough Richmond Upon Thames Better Care Fund 1,500 2,000 1,500 2,000 110,229 81,000 3,000 2,000 107,018 81,000 110,229 81,000 3,500 191,229 194,729 193,018 -26- Docu&gn Envelope ID. 96B465F4.E42049E544FD46C40D38AQAE A(Jt UK KILMMUNU UVUN I HAME5 Notes to the Ffjnanclal Statements Year ended 31 March 2025 6. Income from charitable activities - cont. Unrestrlcted Restrlcted Funds Funds Total Fuiids Total Funds 2025 2025 2025 2024 Wellbeing Services LBRUT - Digital incluslon LBRUT - Dementla Iriendly Richmond LBRUT - CILS contract NHS Mental Health peer support Age UK National Rlchrnond Foundation The Barnes Fund 55,236 27,973 1,240,196 58,780 55,236 27,973 1,240,196 58,780 47,90Q 27,560 1,193,571 49,603 45,153 4,740 5,133 4,740 5,133 4,740 5,133 Total grant & contract income Lettlngs income FISH Neighbourhood Care Acti￿tIeS income 9,873 17,500 1,617 141,028 1,382,185 1,392,058 17,500 1,617 141,028 1,373,660 15,340 1,617 110,629 170,018 1,382,185 1,552,203 1,501,246 Help at home services Housekeeping services LeRuT - Home maintenance contract Richmond Foundation Hampton Fund The Barnes Fund 158,497 158,497 86,782 15,500 15,000 5,133 147,787 77,242 11,000 14,750 5,133 86,782 15,500 15,000 5,133 179,130 101,782 280,912 255,912 Unre5trlcted Restricted Funds 7. Expendlture on charltable actlvltles Funds Total Funds Total Funds 20Z5 2025 2025 2024 Note Information & advice Nlghtlngale Ser￿ce Wellbeing sepiices Help at home serwces Support costs Governance costs 33,871 4,155 284,093 16,809 25,175 11,000 114,363 191,229 1,294,277 101,782 160,606 4,249 148,234 195,384 1,578,370 118,591 185,781 15,249 155,770 189,033 1,442,485 104,653 170,032 18,297 10 375,103 1,866,506 2,241,609 2,080,270 -27- DocU￿9n Envelope ID 968465F4-E42049ES-84F046C40D38AOAE A(JL Uli KILHMUNU UVUN I HAML5 Notes to the Ffnancial Statements Year ended 31 March 2025 8. Analy51s of total expendlture Total Funds Total Funds 2025 2024 Salary, Nl & pensions Recruitment, training, travel & volunteering Premises costs Office expenses General Insurances Publicity & prornotlons Activity expenditure Depreciation & Loss on sale of motor vehicles Community Services partner costs Governance costs 1,025,616 32,888 160,606 61,306 5,026 7,112 165,771 8,090 869,484 15,249 2,351,148 907,384 31,728 154,197 44,997 4,092 8,302 164,852 3,090 834,093 18,297 2,171,032 10 9. Support COSts 2025 Total 2024 Total Office Premlses InformatTon & advlce Nightingale Service Wellbeing services Help at home ser￿ceS ,337 24,647 32,984 1,150 151,147 500 29,989 799 138,601 643 15,188 500 135,959 25,175 160,606 185,781 170,032 Cost allocation includes an element of judgement. Costs are allocated directly where possible and allocation5 have been calculated on a consistent basis year on year. Premises costs are allocated ￿ the basis of head count and office expenses are on the basi5 of estimated tlme spent. 10. Governance c05t5 Uhre5tricted Funds Kesincieo Funds Total Funds 2025 Total Funds 2024 2025 2025 AGM & governance meetings Audit fees Other non audit services Legal & professional fees 7,750 3,250 7,750 3,250 4,249 10,993 3,250 4,054 4,249 11,000 4,249 15,249 18,297 -28- Docusign Envelope10.. 96B465F4-E42049E5.B4FD46C40D38AOAE A(>L UIA KILMMUNU UVUN I MAMÈ5 Notes to the Financial Statement5 Year ended 31 March 2025 11. Staff costs and staff numbers All staff are eynployed by the Charity although there are a number of staff who provided support to both the charitable and trading activities of the Group. The salaries of these staff are recharged to the relevant part of the group In proportTon to the amount of time spent on work to support that part of the group. This Is formalised in cost sharing agreement between the Charity and the trading subsidiary. Total staff costs were as follows: 2025 2024 Wages and salarles Social security costs Pension costs 892,134 65,726 67,756 791,732 53,938 61,714 1,025,616 907,384 Particulars of employees: The average number of employees during the year on a head count basis was 54 (2024 . 521. The average number of employees during the year, calculated on the basls of full- time equivalents, was as follows: 2025 2024 Information & advice Wellbeing servlces Help at home servlces Nightingale Ser*Ace 12 13 35 33 Key Management personnel for the Group are the Senior management team totalling 2 employees. Remuneration and employer NIC s & pension costs (total emoluments) amounted to £132,234 12024 - £124,800). One employee received emoluments of more than £60,000 during the year. (2024 - Onel. 12. Net income l (expendlture) for the year 2025 2024 This is stated after charging: Operatlng lease rentals - land & buildings Auditors. remuneratlon: Audit of these financial statements Audit of subsidiary companies 112,381 112,235 6,300 5,000 6,300 5,000 29- Docusign Envelope ID. 96B465F4-E421M9E5-B4FD.46C40D38AOAE A(JL UK KILMMUNU UVUN I HAMÈ5 Notes to the Financlal Statements Year ended 31 March 2025 13. Funds dispersed as an Agent The Charity acts on behalf of two charftles; Rlchmond Parish Lands Charity IRPLCI & The Richmond Charities in making small grants to indiwduals resident in the borough who are in need, suffering hardship or distress. The Charity holds these monies as agent for the two charities. Ourlng the year £5,000 12024 . £13,000) was recelved from The Rlchmond Charitie5 and £2,700 {2024 - £2,700) was received from RPLC and £10,532 {2024 - £14,965) was paid out to 40 12024 - 66) individuals Wth no grant exceeding £500. These grants do not pass through the Statement of Financial Activities. At 31 March 2025 £5,381 12024 - £8,153) was held on behalf of The Rlchmond Charities and £3,18012024 - £3,228) was held on behalf of Richmond Foundatlon. 14. Commitments under operating leases Mlnlmum lease payrnents under non.cancellable operating leases for each of the following periods: The Group The Charity 2025 2025 2024 2024 Within one year Between two to flve years Over five years 74,143 256,240 64,060 394,443 74,143 37,368 10,083 10,083 111,511 10,083 10,083 Other flnancial commitments as follows: The Group The Charity 2025 2025 2024 2024 Within one year Between two to five years Over five years 23,975 95,900 23,975 143,850 23,975 13,985 37,960 Obligations under both the lease payments and other flnanclal commitment5 commenced on 1 November 2019 and expire on 31 October 2035, althou8h there are break clauses linked to the Communlty Independent Living Contract ICILSI vAth the Council. See note 12 for operating lease payments recognised as an expense 7n the year. -30- Docusign EnveloF¢ ID. 968465F4.E42049E5.84FD.46C40D38AOAE A(JL UK KILMMUNU UVUN I HAME5 Note5 to the Fonanclal Statements Year ended 31 March 2025 15. Tangible flxed assets Motor Vehlcle5 2024 Total The Group Equipment Total Cost At 1 April 2024 Addit?ons 'sposals 60,324 19,203 11,995 (1,700) 79,527 11,995 (1 ,700) 80,281 19,203 {19,957) At 31 March 2025 60,324 29,498 89,822 79,527 Depreciatlon At 1 April 2024 Charge for the year Released on disposal 60,324 3,890 6,820 {283) 64,214 6,820 12831 80,281 3,890 {19,957) At 31 March 2025 60,324 10,427 70,751 64,214 Net book value At 31 March 2025 19,071 19,071 15,313 At 31 March 2024 15,313 15,313 Motor 2024 The Charfjty Equipment Vehlcles Total Total Cost At 1 April 2024 60,324 60,324 60,324 At 31 March 2025 60,324 60,324 60,324 Oepreclatlon At 1 April 2024 60,324 60,324 60,324 At 31 March 2025 60,324 60,324 60,324 Net book value At 31 March 2025 At 31 March 2024 -31- Do¢u*gn Entrelop¢10. 968465F4.E42049E5-84FO.46C40038AOAE A(JL UK KILMMUNU UVUN I MAML5 Notes to the Financial Statements Year ended 31 March 2025 16. Investment5 The Charity has two subsidiary undertakings, Age UK Rlchmond Services Limited (UK registered company No. 08809742) and Age UK Richmond Handyperson SeNce Limited (UK registered company No. 08150786). Both have an issued share capital of £1 and are 100% owned by the Charity. 2025 2024 Age UK Richmond Handyperson Servlce Limited Age UK Richmond Services Limited At 31 March 2025 and at 31 March 2024 17. Stock The Group The Charity 2025 2025 2024 2024 Stock for resale 8,370 5,501 18. Trustee emoluments & related party transactlons The trustees received no remuneratlon for thelr services to the Charlty. The trustee5 recelved no relmbursed expenses for their duties as a th'rectorlTrustee. Indemnity insurance is prowded for trustees as part of our combined business insurance policy. No trustee or other person related to the Charity had any personal interest in any contract or transaction entered into by the Charity during the year12024 - E nill. No trustee made any donatlons durlng the year as part of our fundralsing efforts12024 - £nil). 19. Debtors The Group The Charlty 2025 2025 2024 2024 Trade debtors Amounts owed by group undertakings Prepayments & accrued income Deferred costs 35,338 462,593 28,085 56,678 14,258 87,117 85,731 700 13,592 185,177 7Crf) 147,840 234,107 611,133 99,021 173,548 -32- Oocusign Envelope ID.. 96B465F4_E42049E5-B4FD46C40D38AOAE A(Jt UK KILHMUNU UVUN I MAMÈ5 Notes to the Financial Statements Year ended 31 March 2025 20. Credltors: amounts falllng due wlthln one year The Group The Charity 2025 2025 2024 2024 Trade creditors Amounts owed to group undertakings Taxation and Social security Deferred inc(Kne Accruals & other creditors 218,142 221,391 34,627 54,738 58,416 11,976 128,650 159,164 15,995 118,500 357,033 75,191 439,495 251,401 13,764 118,500 199,810 709,670 987,478 366,701 412,944 Analy515 of movement of deferred income Balance at 1 April 2024 Balance at 31 March 2025 Receipts Utilised LBRUT - Nightingale Better Care Fund Age UK National The Barnes Fund London Borough Richmond Upon Thames GC Gib50n Charitable Trust Emanuel Hospital Foundaticn Richmond Foundation Hampton Fund 10,000 81,000 17,179) 7,700 14,689 110,228 110,228 81,000 7,500 15,400 308,227 5,000 9,375 47,740 79,200 10,000 14,679 15,400 294,338 5,000 9,375 50,3C 154,200 7,700 ' 800 22,440 25,000 75,000 The Charity London Borough Richmond Upon Thames The Group 128,650 310,845 653,520 1,240,197 663,670 1,551,042 118,500 439,495 1,893,717 2,214,712 118,500 21. Analy515 of movement In unrestrlcted Income funds Unrestricted funds are available to Spend on activities that further any of the purposes of the Charity. The Group The Charity 2025 2025 2024 2024 Balance at 1 Aprfl 2024 Income Expenditure Transfers 898,851 646,382 (484.642) (76,9471 722,184 571,162 {388,8901 (5,6051 847,510 697,723 (525,0431 (76,947) 652,772 640,574 (440,231 {5,605) Balance at 31 March 2025 983,644 898,851 943,243 847,510 -33- Docusign Envelope ID". 96B465F4-E42049ES-84FD-48C40038AOAE A(JE UK KILMMUNU UVUN I MAME5 Notes to the Flnanclal Statements Year ended 31 March 2025 22. Analysis of movement in restricted incorne funds - the Group Restricted funds are donations or grants vhlich the donor has specified are to be solely used for a particular area of the Charity's work or for a 5peclflc project belng undertaken by the Char5ty. The Charlty ha5 the follovAng restr6cted funds. Information, advlce & advocacy: Thls fund is for our work with older people who need Informatlon, advlce and advocacy assistance Including benefits and recovery frorn health issues. Wellbeing services: This fund is the work of outreach and operating our social centres for older people in Richmond upon Thames. Handyperson scheme: This fund is for the work Tn providing handyperson senlices available to older, disabled or vulnerable residents of Richmond upon Thames. Nightingale project: This fund provldes support to older people resldent in Richmond upon Thames following discharge from hospital. Balance at 1 April 2024 Balance at 31 March 2025 Income Expenditure Transfers Information & advice Nightingale Project Wellbeing seThices Help at home services 114,363 191,229 1,382,185 101,782 (139,0101 1191,2291 11,430,236) 1106,031) 24,647 48,051 4,249 1,789,559 11,866,506) 76,947 Deficiencies on various restrlcted funds has been made good from unrestricted funds where the restricted fund have overspent during the year. 23. Analysls of movement In restrlcted Incorne funds - the Charlty Balance at 1 Aprll 2024 Balance at 31 March 2025 Income Expenditure Transfers Information & advice Nightingale project Wellbeing services Help at home services 114,363 191,229 40,207 101,782 (139,0101 (191,229) (88,258) 1106,031) 24,647 48,051 4,249 447,581 (524,528) 76,947 -34- DocU￿9n EnveloF¢ ID". 96846SF4￿42049Es￿4F046c40o38AOAE A(Jt UK KILMMUNU UVUN I MAMLS Note5 to the Flnanclal Statements Year ended 31 March 2025 24. Analysls of net assets between funds Tangible fixed assets Net current assets Investments Total Unrestricted Incorne fund5.' General Funds 19,071 964,573 983,644 Total Funds 19,071 964,573 983,644 25. Consolldated statement of flnanclal actlvltles - prlor year Unrestricted Funds Restricted Funds Total Funds 2024 Total Funds 2023 Income Donations and memberships Carnmercial trading activities Income from charitable activities Investment income 50,424 65,203 435,442 20,093 50,424 65,203 2,211,979 20,093 43,404 57,791 1,990,755 5,715 1,776,537 Total Income 571,162 1,776,537 2,347,699 2,097,665 Expendlture Raislng funds Commercial trading actlvities Expenditure on charitable activities 1921) {89,841) {298,128) 11.782,142) 19211 13,234) (89,8411 {70,064) {2,080,2701 11,919,254) Total Expenditure Net Income I lexpendlture) for the year Transfers between funds (388,8901 11,782,142) 182,272 {5,6051 (5,6051 5,605 12,171,032) (1,992,552) 176,667 105,113 Net movement in funds for the year 176,667 176,667 105,113 Reconclllation of funds Total funds brought forward 722,184 722,184 617,071 Total funds carrled forward 898,851 898,851 722,184 -35- Docusign Envelope ID". 968465F4-E42049ES-B4F046C40038AOAE AIJÈ UK KILMMUNU UPUN I MAMt5 Notes to the F5nancial Statements Year ended 31 March 2025 26. Analysis of movement in unrestricted income funds - prior year Unrestricted funds are available to spend on actlvltles that further any of the purposes of the Charity. The Group The Charity 2024 2024 2023 2023 Balance at 1 April 2023 Income Expenditure Transfers 722,184 571,162 (388,8901 15,6051 617,071 485,858 (376,150) 14,595) 652,772 640,574 1440,231) {5,605) 528,569 574,360 {445,562) (4,5951 Balance at 31 March 2024 898,851 722,184 847,510 652,772 27. Analysis of movernent In restricted income funds - the Group prior year Balance at 1 April 2023 Balance at 31 March 2024 Income Expendlture Transfers Informatlon & advice Nightingale Project Wellbeing seNce5 Help at home sethces 171,456 188,018 1,325,071 91,992 1175,9471 1188,0181 {1,322,1311 (96,0461 4,491 12,9401 4,054 1,776,537 (1,782,142) 5,605 28. Analysis of movement In restricted income funds - the Charity prior year Balance at l April 2023 Balance at 31 March 2024 Income Expendlture Transfers Information & advice Nightingale Project Wellbeing services Help at home services 171,456 188,018 130,785 14,750 (175,947) (188,018) 1127,845) (14,7501 4,491 12,9401 505,009 1506, 5601 1,551 29. Analysis of net assets between funds - prlor year Tangible flxed assets Net current assets InveStm￿t5 Total Restricted income funds: Wellbeing services Unrestrlcted income funds., General Funds 15,313 883,538 898,851 Total Funds 15,313 883,538 898,851 -36-