AGE UK RICHMONO UPON THAMES COMPANY LIMITED BY GUARANTEE REPORT & FINANCIAL STATEMENTS 31 MARCH 2022 Company Registration Number - 4116911 Charfty Rellstratlon Number- 1084211 A8BG141R wii
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COMPANIES HOUSE
AGE UK RICHhlOND UPON THAMES REPORT & FINANCIAL STATEIAE14TS Year Ended 31 March 2022 CONTENTS PAGE Chairfs statement Trustees. annual reFrt Indepdent auditors, report to the members 12-15 Consolidated statement of finala1 attiwtie5 (incorporating the income and expenditure accwnt) 16 Consolidated balance theet Consolidated statemwt of cash flows 18 Note5 to the financial statements 19-38
AGE UK RICHMOND UPON THAMES CHAIR'S STATEMENT Year Ended 31 March 2022 Age UK Richmond's mi55iCrfI IS to provide SLPPOrt for oldw people across the borough of Richmond upon Thames to live happier. healthier and more independent lives. er the last 2 years or m(. the pandemic has Caed disruption and major changes to our services. There was still a significant impact fty the first part of this reporting period. bLrt we have gradually been able to return to more nomaLservices as the year ha5 gone on. Not surprisingly. it has taken some time for people to feel confldent about using face to face services again, tyJt we are please(i that membership of our 3 Sla1 centres has been increasing and attendance at" sesslon5 and activities Is growing. Our foojs now is (n starting to deliver our rw strategic pian wthSch has 5 key elements: extending our reath to a5 many wAnerable and isolate¢i people as p055ible providing fully inclusive seTrices developing a Dementia offering that meets the needs of the communityi and monitoring outcomes, and ensuring the sustainability of the tharity so that we can ccfitinue to dellver exceila)t serySce5 for older pe(wle in the future. We are grateful to Richmond Cwncil for their ccffttinued 54WOrt of the charity and its services through a grant for our Han(typerson ser¥ice. the contract for the Community and Indepdent Living Service ICILSI. and the Dementia Friendly Richmond initiative. We are also indebte(I to the Better Care Fund for the continued 51APPOrt of our Nightingale Home frLMn Hospital sefvice. We are a150 very yrateful for the cOntired 5UPPOrt of ow local tharitable trust fderS incluth.ng City Brldge Trust. Hampton Fund, '¢hmoThd Parish Lan(is Charity. and the Barnes Fwbd. These grant funders haveensured we can fulfil our mission to support older people in the Borough through our diverse range of services from information and advice to wr outreach programme of actiwties. We are makTng good progress C Dementia Friendly Rithm¢)nd. The aim 15 to make seTrices and businesses in the 8orough more accessible and welcc¥ning to people living with dementia. We now have 56 organisations partiCTpating who have all identified spea"fi"c actions which will improve the experience of those with dementia. Towards the end of the year, we were xKce55ful in w7nning a 3-year contract from the Council to improve digital irKIu5ion am¢wt t)Lder pe(4)Le. The project offers to one IT Ion5 and computer drcy.in sessions in relaxed, informal groups. Sessions are open to older pery)le fr across the Bor¢xryh and dients can borrow one of our laptops or tablets rf they do r#X have their own. The experience of the pandemlc showed Just how important digital inclusion is.
AGE UK RICHMONO UPON THAMES CHAIR'S STATEMENT Year Ended 31 March 2022 I became Chair In November 2021, so Age UK Richmond was led fLY the ma)1tY of the year by my predecessor Charlotte Cornish who provided strwo and imaginative leadership ding a (hallenging time for all charltie5. I would like to thank her for her significant CltribUtion. I wtyjid also like to thank Don Barrett and David Tatlow, the 2 Trustees who stcrf)d dovm during the year. fcK the support tw provided'to the charity. Finally. I must thank our leam of dedicated staff who are committed to providing high qualTty seivices to older people. They are supported by a group of arnd 90 enthusiastic and skilled volunteers. Without the contribution of staff and volunteers. we c(NJid not deliver the level and quality of servTce we currently do. Kate James Chair of Trustees
AGE UK RICHMOND UPON THAMES TRUSTEES'ANNUAL REPORT Year Ended 31 March 2022 The Tru5tee5, are a150 director5 f the purp)se5 of panY law, present their report and the financial statements of the Charity for the year ended 31 Plarch 2022. sTRuvRE. GOVERNANCE AND MANAGEMEirr Governlng Document The organisation 15 a tharitable compary limited by guarantee. incNpNated on 29 Ntyember 20LKI and registered a5 a charity 20 December 2000. The company's Memorandum of Association which established the objects and powers of the charitable company its Articles of As%xiation under which it Is governed was updated in 2017 and again in 2020. Thi5 new constitution is based on the Age UK naticfflal charity (Age UK) C$t7tutiOn which is itself approve(I by the Charity c(MIssIon. In the event of the company being ' wound up members. now restricted to trustee5. are require(I to cmtril)ute an amount of 11 eath. Recruitment and Appointment of Trustees Untjer the Company's Articles the directors of the cc¥npany are also known as Trustee5. In accordance with the Memorand4Jm and Article5 of A550ciation the member5 of the Board of Trustee5 are elerted to serve for period of three years after which they must be rfrelected at the next Annual General Meetlng. No other persLN)s or bodies external to the Charity are entitled to appoint perws to the Board of Trustees. The Tnjstees seek to ensure that the needs of older people are appropriatdy refiected through the diversity of the trustee boty. Trustee Induct1 and Tralnln8 Becning a Trustee brings with it specific responslbilltie5 of which the new Trustee needs to be made aware. In particular, Trustees must have acce5S to the Informati they need to be able to satisfy themselves that the funds and assets of the tharity have been properly aO))intstered. Thu5. all Trustees. as part of their induction, receive an Inducti Padt cmtaining a copy of the charitys key ments including the l•lemorandum and Articles of AssocIatic and the Latest financial statement5. Each Trustee will meet with the Chlef Executive Officer ICEOI. Deputy CEO and FIn¢in Maroger in der for the TrLLStee to gain an understanding of the financial position. an awareness of the activities of the organisation. any resource i55ues it may be faong and future plans and objertive5. Newly aPinted Trustee5 are also provided with a comprehensive indurtion to Age UK Richm(XKI Thames through the provision of trainirbg course5 and mentoring by established Trt. Organlsatlonal Structure Age UK Rid)mond upon Thames has a Board of Tntstees of up to twelve members who meet quarterly and are re5pon5ible for the strategic direction and policy of the Charity. The Trustee5 carry the ultimate re5PQn5ibility the condurt of the organisation arKI for ensuring that the Charity satTsfies its legal and contractual obligat1$. At present the Board has 9 members from a var6ety of professional backgrounds relevant to the work of the Charity. The CEO a150 attend5 board meetings Ixrt ha5 no voting rights.
AGE UK RJCHMOND UPON THAMES TRUSTEES'ANNUAL REPORT Year Ended 31 March 2022 Equal Opportunttles Age UK Richmond upon Thames cwates a policy of equal OppOrtltIes. All recruitment, employment practice and service delivery within the organisation is carried out according to the principles of equal opw)rtunities. Rlsk IAana8ement In accordance with good govemance practices the Board regularly asses5e5 the major risks to which the Charity 15 exposed, in particular those relating to the crf)eration5 and finances of the Charity. Thi5 is an especfally important exercise at the current time. with the profound finandal )certaintieS about the future and the major changes being undertaken by local and health authorSties in supporting and commissioning activities in support of their statutory and other re5pon57bilitie5. The Board rtwiews the risks faced by the Charity and the steps and prLKedures needed to avoid and mitigate them, rewsing its Risk Register as appropriate. and is sat15fie(d that the necessary safeguard5 and prttedures are in place. and that It can respond promptly to all foreseeable ri5k5 that may arise. A scheme of de1eqatfj( ts In place and the day-to-day operation of the organi5ation rests with the Chief Executive Olficer. The Chief Executive Officer is re¥M)nsible for sUring that the charity deliver5 the services specified and that key pwfOnTran indicators are met. Related Partles Age UK Rlchmond upon Thames is an IndepeJent Itxal tharity based in Richmond upon Thames, responsible for its own policy, directi* and tunding. Age UK Richmond Thames is a brand partner of Age UK. Working with Age UK we raise policy ISS that may benefit from work at natial Ie1. We pwsue locally. Issues raised at national le4ei. We provtde case studies, and we arrange for local clder people to act as spokespeople on national topics. We provide i(ka5 and input into th'scusslons and consultations on policy matters. Staff and Trustees attend a range of Age UK organised meetings to Share l>est practice. and ideas. We receive monthly inf¢Jmiation and updates that may be of interest to local Age UK dwritie5 from Age UK, which undertakes national policy and campaigning worf(. Thrwgh Age UK. we also have acce5S, to reduced cost training for staff and volunteer5, to share tlest practice. with other l(Kal Age UK charities around the country. and to training and supwt for Tntst&s. The charity also co-operates and 17aises with a nlber of other adviw service5. local tharitie5 and sc(lal Services departments on behalf of clients. Age UK Richmond upon Thames is the parent company in the Group. which atso include5 three subsidlartes, Age UK Richmond Harype Service Ltd {AUK HPSI: Age UK .ChMOnd Seryices Ltd IAUK RSLI and Acrule Ltd. AUK PIPS is a trading company that provides a range of hantypmi. housekeeping and gardening services. AUK RSL is a trading company that provide5 a range of local council services under the Community Independent Living Seryices contract. Auute Ltd is no Icfflger trading and 15 currently thymant.
AGE UK RICHMOND UPON THAAES TRUSTEES'ANNUAL REPORT Year Ended 31 March 2012 Resister of Interests A register ha5 Set up in whith Trustees are rUired to declare theTr outside interest5, specifically directorships of other Board5. OBJECTIVES AND AcnvmES Purposes and Alms Our Charit5 purposes as set (xrt in the objects contained in the company's Memorandum of Association. are to benefit the older members of the public by providing. preventative services and infomation. advice and advocacy. We review our aim5. objectTYe5 and activities each year. We (ttIle to work towards achieving our targets Set out in our Strategic plan for September 2021 - August 2024. Our mission is to provide support to help local older people to live healthler, happier and more independent lives and our vision is to be the organisation all IcKal older people trt to support them through their challenges and help them to embrace later life. For the year ended 31 March 2022. wr main objectives cryitinl to be the improvement of the quallty of life for older people in the London Borwgh of Richrnd upon Thames and to enhance their 5tatU5 and influence. In order for Age UK Rithm01 uwn Thames to meet its principal objective5 we need to: Provide accessible high-quality services and support to greater nunbers of older people Deliver and develop savices and activities that meet changine demands and needs Influen local policy through service tjser eVIdce Contlnue to develop our organisation and make best use of re5(AJrces Contlnue to develop partnerships to achieve improved wtcomes How our activTrties deilyer publlc benefit All our charitable actiYitie5 foojs the principal ci>jectives of Age UK Richmwd Up Thames which are to.. Prc¥note the right5 and need5 of older people Provide high quality service5 that appropriately meet the needs of older people Research and identify new needs and explore InvatIVe way5 of meeting them Ensure the needs of older people are included in joint planning with statutory arKI other.voluntary bodtes Trustees regularly consider Charity Commi>sion guidance and updates, especially regardin8 public benefit. A5 an organisation we continue to ensure we deliver our multitude of servi5 in line with our Articles of Association. maximizing public berlefit.
AGE UK RICHMOND UPOM THAMES TRUSTEES'ANNUAL REPORT Year Ended 31 March 2022 ACHIEvEMEtrS AND PERFORMANCE ThTS reporting period has again been a challenge,- hoWer, it has also been another successful year. We have developed as an organisation which has enabled u5 to improve the live5 of older people with whom we engaged as we slowly moved out of the pandemic. We have also worked hard to continue to develop our relationships with other organi5ations in the bor¢xryh through continued and inrwative partnership working. We aim to ensure that older people get a high quallty of service. tailored to their individLMI need5, regardless of which Service theyaccess. In late 2021 we developed ¢)ur new Strategic plan whid) has a focus on extending our reach. inclusi, Dementia, monltoring outcome5. and the sustainability of the tharity. Our many yo1teerS are integral to w siKces5. They support Yirtually every service, and we continue to be grateful to them for their work and dedicati¢)n, withcAJt which the Charity could Struggle to function as efficiently as it does. In additi, we are 5UPPOrted by tyjr skilled 8oard of Trustees who give strategic gJPPOrt and guidance on subjects Induding han re5wrce5. firbance. and strategic planning. Our partnership with" Richmond Council continues to develop in relation to (NJr Handyperson service. the Community and Independent Liwng Service {CiLS) contract. and the Dementla Frlendly .chMOnd initiative. We are also indebte<i to the Better Care Fund for the continLFed 5UPPOrt of our Nightingale provision. We are also incredibly grateful for the continued support of our Ial charitable trust funders including the Hampton Fund. Age UK'5 Emmanuel H05Pital Trust, "thMd Parish Lands Charity. and The Bames Fund. Information & Advlce Servke Chjr Welfare Benefits SLffj)POrt and Information & Advice service continues to be well utilised. Enquiries were varied and included advice on debt. KKial care. housing. leisure, and signp05ting to other service5. In addition to calls to ¢yJr telep1Meathce line. our specialist welfare befItS Service helped 1ndldual$ obtain the benefits they were entitled to, helping than to remain indepetht for Iger. r Advice Extra service continues to sw)tx)rt older residents whose needs do not fit into the general I&A offering. This service provide5 in-depth and comprehensive athice and supm to older people facing significant emotional. practical. and Social issue5. lome Service5 r home services incorporate our HandypersM. Gardening. a1 HoLfjekeeping service5. The aims of these services include improved safety in the home, improved security. increased indepamlence and redLKed s¢xial isolation and improved wellbeing and quality of life. The Hantyperson service focuses on smaller jobs that oLder and vulnerable people would find hard to get other tradesman to do but make a real differen to independence and wellbeing. We want our dients to be able to continue to live in their hclnes Sndepaxlently. It is designed to be accessible and aff¢ydable for 11 older people. Age UK Richmond's team of staff and volunteer gardeners continue to do a range of jobs to meet all garden requirements Incl11ng all year-round general garding and maintenance. Feedback tells us that having a well-maintained garden helps clients feel an improved sense of weLlbeinq and Safety.
AGE UK RICHMOND UPON THAhlES TRUSTEES'ANNUAL REPORT Year Ended 31 March 2022 Our H¢Jusekeeping offering continues to provide seThices to clients across the Borough We have however had Issues in recruitment of hou5ekeeper5, and this has meant the waiting list for dients has grown over the reporting perit)J. We are continulng to try and address the i55ue of rUitment. Ni8htlnsale Service The tast year has enabled us to strgthen our relationships vith clinicians and healthcare proyrders due to the stre55es on the NHS and the importance of timely discharw from h05Pltals. The Nightingale service continues to make an enormtyJs differCe to those it supports. Its overall aim Is to improve the wellbeing of older residents in the borough who are about to be, or have already been. discharged frcth h05Pltal - not Just in the short term through practical and wnotional support, but also in the longer term, by tackling potential issues such as xKial isolation and IelIneSs. The focus is to support the perw to return home from hospital and provide prartical help for them to stay at home safely and independently and where needed to provide supwt to get theTh bad( on their feet and into their community. ultimately prelenting a return to h05Pital. Wellbeln4 Servlce5 Our Wellbeing semces continue to 01ve and provide innovative and engaging attivitie5 for our users as we try to keep a5 many people as possible engaged. both in person and online. These activities enable our beneficiarie5 to lead a happier and knlthier life arKI reduce sccial isolation. Centre membership numbers steadily grew F<75t pandem7c. which has been encouraging. During this reporting period cMJr Centre offerings contjnue to oLve as we l¢))k to implement ideas gleaned from user feedback from our User Group. CoMmlty Independent Lfvlng Servlce ICILS) CILS is a partnership-based contraci. with Age UK kn'chmond leading nineteen other service provider5. This partnership approach has been vital as we rnove(J out of the pandemic with joint working with the Neighbourhood Care Groups particularly important. As we move towards 2023, we will work Tn partnership with CILS partner5 to develop further as we move forrd without the previ(51Y restrictive Covid bwndaries. Dementia Friendly RIchmd DementTa Friendly Richmond vthich is coordinated by Age UK Richmond started in Septamber 2021. It aims to create an inclusive borough where all resident5 affected by dementia are empowered and supported to live well. It helps sWPOrt those with dementia an(J their carers. We work closely wilh pef4)le living with dementia. and al with organisations and bLssines5e5 across the tK)rough who are keen to make the seNices thry offer mre fritlKlly to those with dementia. This has been a remarkable Success.
AGE UK RICHMOND UPON THAMES TRUSTEES'ANNUAL REPORT Year Ended 31 March 2022 Pay policy for 5enlor management The Board of Dirertor5, who are the Charity's trustees, and the senior management team comprise the key management personnel of the Charity in charge of directing, controlling. njnning and operating the Charity ¢Jn a day to day basi5. ALI trustees give of their time freely and no trustee received remuneration in the year. The pay of all Staff inclLKling the senior staff is rle*e annually. Trustees have available to them benchmarks against comparable roles for other locally based charities and other comparable Age UK'S when determining salary levels arKI other empltrrnt benefits. Lookin8 Ahead Looking ahead to 2023, it is imperative we work towards maklng tM)sitive steps to achieve our objettTves in the current strategic plan. which covers the period up to August 2024: Reaching every part of the commLnity Being a fully inclusive organisat11 Developing a rcknust dementia offering nitoring our output5 and Jtcorne$ Continue to develty varied and wstainable funding m¢)de15 Ultimately) we want to CLMtinue to provide (wr d7ents with the best POS5ible Servic to meet their needs.
AGE UK RICHMOND UPON THAMES TRUSTEES'ANMUAL REPORT Year Ended 31 March 2022 FINANCIAL REVIEW Princlpal Funding Swrces The principal fundin8 sources for the Charity are by way of grant income. donations. income from actNltles, and income from trndin8 subsidiary companie5. Total income for the year decreased by 2.4% or £48k in the year to £1.927m. Expenditure increased by 0.2% or £4k to E1.888m Prod7n4 a surplu5 of £39k compared with a swpius of £9( in the previou5 year. During the year we received financial supwt fr(•n the London Borough of Richmond upon Thame5 IL8RuTI, the Hampton Fun¢J, the Richm(d Parish Lands Charityj the Clinical Commissioning Group Resilience Fund, Age UK National, Bames Fund, City Bridge Trust. The Big Lottery fund. The GC GIbsc Charitable TnJst, as weil as support from other local and nati£31 charities. Income ft Expendfture Total income for the year was £1.926.92012020121 - £1.974.5951 which nded proflts dffiated by the two trading subsidiary companies. Total expeftthtu for the year was £1.888,320 (2020121 £1.884.289). Staffinq costs acctsjnt for 42% of total costs, with our Cils partner costs at 41% and premises costs at 8%. The management and tru5tee5 continue to dosely manage and Monit expenditure to L¥sure only necessary expenditure ?$ incurred. Group Age UK Richmond upon Thames is the parent cwipany of the Griyjp which include5 three wholly owned subsidiaries. Age UK Richmond Handyperst Service Ltd IAUK HPSI. Age UK Richmond Seivice5 Ltd {AUK RSLI and Acrute Ltd. Acrute Ltd is no longer trading and is domiant. Investment Pollcy The investment policy states that no investments shall be made other than cash detM)Sits with banks approved by the Board: shares in any subsidiary Cpany. and any investment in a tKty carrying on activity related to the operation5 of the organi5ation and approved ty the Board. Our current practice is to hold our main reseNes in optimum yield cash fund5 With the Charities Aid F¢JJndation, the CCLA Investment Management Ltd and wlth other financial institutions where the cash deposit is covered by the Finandal Services Compensation kheme. Reserve5 Pollcy Age UK Richmond upon Thames rleWed its reseryes wlicy during the year. together th all financial procedure5, to enyjre the Charity has adequate funds to cover the eventuality of funding from external 50vrces for core arKJ e55ential activities ceasing or being seriously curtailed. The objective is to maintain the organisation's core management and information and advice service5 and to ensure continuity as a going concern for at least six months to enable fd5 to be rebuilt. Our current level of net unrestricted funds as shown in note 20 of these accounts 15 £617.071 12020121 - E578,4711 meets the reserve fLÈnding objective. It Is a principle of the tMAicy that unrestricted funds, rnt required as working capital or for other purpose5. should not be retaine(l unnecessarily but should be invested in the future of the cfganisation and for the beneflt of older people.
AGE UK RICHMOND UPON THAMES TRUSTEES'ANNUAL REPORT Year Ended 31 March 2022 REFERENCE AND ADIIJNISTRATIVE DETAILS Patrons Sarah Olney MP Munira Wilson MP Vice Presidents Andrew Ayling Clive Bradley CBE Michael Pheips vertlCa Schroter Reglstered charity name Age UK RichnN)nd upon Thames Charlty reglstratlon number 1084211 Ct)mpany re¢lstration number 4116911 Ctynpany status The Ofganisation is a charitable company limited by guarantee. Registered offlce and Princlpal office address The White House Cthnmunity Centre 45 The Avenue Hampton TW12 3RN Trustees Santjra Aldridge Liz Baran Barrett Chartolte Comish Kim Flitcroft Kate James - cr David King - Treasurer Anne McKee Judith Rutherford Ratna Ruygrok Michael Style5 Dawd Tatlow {retired w 1111 t120211 {retired th) 11111120211 {appointed on 11111120211 {appointed on 05108120211 (retired on 11111120211 Company Secretary Davi(1 Ba485 Chlef Executlve Officer Robert Burton Auditors Hartlty Fowler LLP Chartered ACcntants. 4th Floor. Tuition Hthjse 27137 St. George'5 Road mbledon L1( SW19 4EU Bankers Barclays Bank plc CAF Bank Ltd CCLA Invertment hlanagement Ltd HampshTre Trust Bank Ltd HSBC Bank plc Virgin l+loney plc Redw(yJ Bank Ltd Sollcltors IB8 Law LLP and RLsseLI Cooke LLP io
AGE UK RICHAIONO UPON THAMES TRUSTEES'ANNUAL REPORT Year Ended 31 March 2022 TStees, responslbS1fties In relatlon to the flnanclal statements The Trustees (who are also the direttors of Age UK Richmond Thame5 for the purposes of company Lawl are responsible for preparing the Trustees. Annual Report and the financial statements in accordance with applicable law and United Kingdom Accwnting Standards (United Kingdom Genefally Accepted Accounting Prorticel. Company law requires the Trust&s to prepare financial statements for each financial year that g?ve a true and fair view of the state of affairs of the charity and of the inc1n8 resources and application of re50urce5, inclu¢Jing the net inCne or expenditu. of the (harity for the year. In preparing those finanoal statements the Trustees are required to: select suitable accounting policies and then apply them consistently obseNe the methoijs and principle5 in the Charity Commission's Statement of Recommended Practlce make judgments and accounting estimates that ère reasonable and prutlent prepare the financial Statements on the going concern basis unle5S it is inappropriate to presume that the charity will contlnuè in bJsine5S. The Trustees are responsible for keepinq adequate accountirtg records that disclose with reasonable accuracy at any time the fironaal positi1 of the charity and Wble them to erwre that the financial statements comply with the clpanieS Act 2(th. They are also re4nsibLe for safeguarding the assets of the charity and hence for taking feasonable steps for the prv4ention and deteciion of fra1 and other irregularities. Statement as to Disclosure of Infryfflation to Auditors In $0 far as the Trustee5 are aware- there is no relevant audit information las defined by secti¢)n 418 of the Companies Act 20061 of which the charitable Cpany5 auditor5 are unaware: aThJ each trustee has taken all steps that therf otryht to have tak to make themselves aware of any relevant audit infonnation and to establish that the company's altorS are aware of that infonmation. AudItS The auditors, Hartllry Fowter LLP, vrill be proposed fer rtrappointment at the fortlKoming Annual General Meeting. Thi5 report ha5 been prepared in accordan with the provisions of Part 15 of the CompaniesAct 2006 relating to small companies. Slqned on behalf of the ard of Tntee5 Kate James Chèlr Date 11th AuBUSt 2022 li
AGE UK RICHMOND UPON THAMES IMDEPENDENT AUDITORS. REPORT TO THE MEMBERS OF AGE UK RICHMOND UPON THAMES Year Ended 31 March 2022 Opinl¢)n We have audited the financial statements of A£e UK Richmond Upon Thames Ithe'parent charitable company'l nd its subsidiaries Ithe'group'l forthe yearended 31 March 2022 which comprisethe consolidated Statement of financial activities. the group and parent chaiitable company balance 5heet5. the con501idated statement of cash flows and the notes to the financial statements. including a summary of sEnffiicant accounting policie5. The financial reporting framework that has been applied in their preparation 15 applicable law and United Kingdom Accounting Standards. including Financial Reporting Standard 102 The Financial Reporting Standard applicable in the UK and Republic of Ireland. Iunited Kingdom Generalty Accepted Accounting Practice). In our opinion the financial statements: gNe a true and fair view of the state of the group's and the parent charitable Company's affairs as at 31 March 2022 and of its incoming resources and application of resources, includin8 its income and expenditure for the year then ended: hève been properly prepared in accordance with United Kingdom Generally Accepted Accounting Practice: have been prepared in accordance wtth the requirements of the Companbes Art 2006. Basls for oplnion We corbducted our audit in accordance with International Standards on Auditing IUKI IISAS IUKII and applicable law. Our responsibilities under those standards are further described in the Auditors, responsibilities for the audit of the financial statements section of our report. We are independent ot the group in accordance with the ethicèl requirements that are relevant to our audit of the financial statements in the UK, including the Financial Reporting Council's Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basi5 for our opinion. Conclusi¢ns relatin8 to 80kni concern We have nothing to report in respect of the following matters in relation to which the ISAS IUKI require us to report to you where: the trustees, use of the going concern basis of accounting in the preparatK>n of the financial statement5 is not appropriate- or the trustees have not disclosed in the financial statements any identified material yncertaintie5 that may cast significant doubt about the group's orlhe parent charitable company's ability to continue to adopt the going concern basis of accounting for a period of at least twelve months from the date when the financial statemenls are authorised for issue. Other infomiatit The trustees are re5pon5ible forthe other information. The other information comprises the information include(i in the trustees, annual report, including the strategic port. other than the financial 5tatementS nd our auditorfs report thereon. 12
AGE UK RICHMOND UPON THAMES INDEPENDENT AUDITORS, REPORT TO THE MEMBERS OF AGE UK RICHMOND UPOM THAMES Year Ended 31 March 2022 Our opinion on the financial statements does not cover the other information and. except to the extent otherwise explicitly stated in our report. we do not express arty form of assurance conclusion thereDn. In connection with our audrt of the financial statements, our responsibility is to read the other informatron and, in doing so, consider whether the other information is materialfy inconsistent with the financial stalemenls or our knowledge obtained in the audit or otherwise appears to be materially mi5Stated. If we identrfy such material inconsistencies or apparent material misstatements. we are required to determine whether there is a material misstatement in the financial statements or a material misstatement of the other information. If, based on the work we have performed. we conclude that there ts a material mi55tatement of this other informalion, we a required to report that fact. We have rthIng to report in this regard. Opinion on other matters prescribed by the Companies ¥1rt 21106 In our opinlon, based on the work undertaken in the course of the audit.. the information given in the trustees. annual report, including the strategic report forthe financlal year for which the financial statements are prepared is Consistent with the financial statements. the trustees, annual rewrt. induding the Strategic report has been prepared in attordance with applicable legal requirements. Matters on which we are required to Teport by ex¢eption In the li8ht of our knowledge and understanding of the group and the parent charitable company and their environrnent obtained in the course of the audit. we have not identrfied material misstatements in the trustees, annual report, including the strète8ic report. We have nothing to report in respect of the following matters in relation to which the Companie5 Act 2(K)6 requires us to port to you rf, in our opinion: adequate accounting records have not been kept by the parent charitable company. or returns adequate for our audit have not been received from branches not visited by us: or the parenl charitable company financial statements are not in agreement with the accounting records and returns- Of certasn disclosu5 of trustees. remuneration specthed by law are not made.. or we have not received all the infomiation and explanations we require forour audit. Responsibilities of trustees As explained more fvlly in the trustees. sponsIbl11t1eS statement set out in the trustees, annual pOrt, the trustees (who are also the director5 of the parent charitable company for the purposes of company lawl are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as the tnistees determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error. In preparing the financial Statements, the trustees are responsible for assessing the group's and the parent chariiable company'5 ability to continue as a going concern. discbsing. as applicable, matters related to going toneern and using the going concem basis of accounting unless the tmstees either intend to liquidate the group or the parent tharitsble company orto cease operation5. or have no realistK alternatNe but to do so. 13
AGE UK RICHAIOND UPON THAMES INDEPENDENT AUDITORS, REPORT TO THE MEMBERS OF AGE UK RICHMOND UPON THAMES Year Ended 31 March 2022 Auditors. responsibilities for the audlt of the financ¥al ststements Our objectbves are to obtain reasonable assurance about whetherthe financial statements as a whole are free from material misstatement. whether due to fraud or error, and to issue an auditors, report that includes our opinion. Reasonable assurance is a high level of assurance. but is not a guarantee that an audit conducted in accordance with ISAS IUKI will a¥ay5 detect a material misstatement when It exists. Misstaternents can arise from fraud or error and are considered material rf. Individual or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements. We communicate with those charged with governance regarding, among other matters. the planned scope and timing of the audit and signifi'cant audtt findings. including any significant deficiencies in internal control that we identify during the audrt. We identify and assess risks of material mi5Statement of the financial statements. whether due to fraud or error, and then design and perforni audrt procedure5 responsive to those risks. In¢dIng obtaining audit evidence that is sufficient and appropriate to provKle a basis for our opinhjn. In identifyin8 and assessing risks of material mi5Statement in respect of irre8ularities. includin8 fraud and non-compliance with laws and regulations. we considered the following- the nature of the industry and sector, control environment and the group and parent tharities activities.. results of our enquirie5 of management about their own identificatn and assessment of the risks of irregularities.. any matters we identrfied having obtained and reviewed the group5 and parent charitable company's documentation of their policies and procedures relating to= identifyin& evaluating and complying with laws and re8ulations and whether they were aware of any Instances of non -compliance,' detecting and resyxjndbng to the risks of fraud and whether they have knowSedge of any actual, suspected or alleged fraud: the internal controls established to mrti8ate risks of fraud Of non-compliance with laws and regulations,. the matters discussed among the audit engagement team regarding how and where fraud might occur in the financial Statements and any potential hndicalors of fraud. As a resuft of these procedures. we considered the opportunitS and incentNe5 that may exist within the organisation for fraud. In common with all audits we are also required to perform specrfic procedures to respond to the rtsk of management override. We alsoobiained an understanding of the legal and regulatory framework that the parent charitable company operates in. The key lèws and regulations we considered in this context included the Charities Act 201L UK Companies Act and tax legbslation. In addition we tonsidered provisions of other laws and regulations that do not have a direct effect on the financial statements but compliance with which may be fundamental to the 8roup and parent charitable company's abiltty to operate or to avord a material penalty- As a result of performing the above. we did not i(lentfy any key matters related to the Wential risk of fraud or non<ompliance wrf¢h laws and regulations. 14
AGE UK RICHhlOND UPON THAJAES INDEPENDENT AUDITORS. REPORT TO THE MEMBERS OF AGE UK RICHMOND UPON THAMES Year Ended 31 March 2022 Our protedures to respond to risks Fdentified included the following- reviewing the financial 5tstemeni distfosures ar)d testing to supporting documention to assess compliance with provision of relevant laws and regulations described as havirb8 a direct effect on the financial statements,. enquiring of management concerning actual and potential Ir¢igation and claim5. performing analytical procedures to identify any unusual or unexpected relationships that may indicate rlsks of material misstatement due to fraud- reviewing minutes of meetin85 of those charged with governance, reviewing intemèl reports. ènd in addressing the risk of fraud through management override of controts, testing the appropriateness of journal entries and other adjustments. assessing whether the judgements made in making accoLtrnting estimates are indicative of 8 Potential bias and evaluating the business rationale for any significant transactions that are unusual or outside the nomal course of busirtess. We also communicated relevant identified laws and regulations and potential fraud risks to all engagement team rnember5 and Mairted alert to any indication of fraud or non-compliance wr(h laws and regulations throughout the audit. Afurther description of our responsibilities for the audit of the financial statements is located on the Financial Reporting Council's webstte at- www.rc.org.uklauditorsreswsibilbties. This description forms part of our auditorfs report. Use of our report This report is made solely to the charitable company's rnembers. ès a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2(])6. Our audit WQfk has been undertaken so that we might state to the charitable company's members those matters we are required to state to them in an auditor5, report and for no other purpose. Tothe fullest extent permitted by law, we do not accept or assurne responsibilityto anyone other than the charitable company and the charitable company's members as a body. for our audit work, for this report. or for the opinions we have formed. Jona an Askew, Senior statutory auditor) for and on behalf of Hartley Fowler LLP Statutory Audr(or Chartered Accountants Fourth Floor, Tvition House 27137 St George's Road London SW19 4EU 2022 15
AGE UK RICHMOND UPON THAMES CONSOLIDATED STATEMENT OF FINANCIAL AcnvrriES (Including con501idated income and expenditure account) Year ended 31 March 2022 Unrestrtcted Restricted Funds Funds Total Funds 2022 Total Funds 2021 Income Donations and memberships Commercial trading activities Income from charitable attivities Investment income - bank interest Other income 48.763 54,501 265,411 1,455 17.966 48,763 54.501 1.804.235 1.455 17.966 66,122 45.255 1.797.831 2,875 62,512 1.538.824 Totsl Incomé 388.0% 1.538.824 1,926,920 1,974,595 Expendlture Raising funds Commercial trading attivities Expenditure on charitable activities 11,788) {65,590) 1248.618) 11.5n.324} (1,7881 (2,8541 165.5901 164,9731 {1,820,9421 11,816,462) Total Expendlturè 1315.996) 11.5n.324) 11.888,3201 11,884,289) Net income I (exndIture) for the year 13 n.1(Kl 133.5fy)) 38,6 90,306 Transfers between funds 20121 133.5iXI) 33,5 Net movement fn funds for the year 38.6 38,6( 90,306 RecoDciliation of funds Total funds brought foNard 578.471 578,471 488,165 Total funds carrled forward 617.071 617,071 578,471 The Statement of Financial Actiwties includes all gain5 and losses recognised in the year and therefore a statement of total recognlsed gains and losses ha5 not been prepared. All incffl* and eX[ditUre derive from continuing activitTes. The comparative statement of Financial Activitie5 15 5hovm in Mte 24. The te5 on pases 19 to 38forn! port of these flnonclol stotements. -16-
AGE UK RICHMOND UPON THAMES CONSOLIDATED BALANCE SHEEr Year ended 31 March 2022 The &oup Thè Charlty 2022 2021 2022 2021 Notè Flxed A55ets Tangible assets Investments 14 16 Current Assets Stock Debtor5 Cash at bank and In hand 15 18 3,088 195.756 1.125.370 183,675 1,037,876 49,292 948.089 61,243 836,669 1,324,214 1.226.439 997,381 897,912 Current Llabllltles Creditors: Am(yJnts falling due within one year 19 (707,145) 1647.970) 1468,8161 {406,216) Net Current A55ets 617.069 578,469 528.565 491.696 Total Assets Less Current Liabilitie5 & Total Net Assets 617,071 578.471 528,569 491,700 The Furrfls of the Chwity: Unrestricted income funds Restrfcted Income funds 20 617.071 578,471 528,569 491.7¢)0 21 Total Charity Funds 617.071 578,471 528,569 491.70) The trustees have prepared gro accounts in accordance with section 398 of the Ccthpanies Act 2( and section 138 of the Charities Act 2011. These acc(¥Jnts are prepared in accordance v#ith the Special provisions of Part 15 of the CMpanIeS Act relating to small companies and constitute the annual accounts required by the Companies Act 2006 and are circulated to member5 of the company. They were approved by the Board of Tntee5 on 11th August 2022 and sig eir behalf by: Kate James Chair Davld Klng Treasurer The notes on pase5 19 to 38 forn> rt of these flrnnciol statement5. -17-
AGE UK RICHMOND UPON ThAMES CONSOLIDATED STATEMEKf OF CASH FLOWS Year ended 31 Alarch 2022 The &oup 2022 The Group 2021 Note Cash flows from operating activities Net movement in funds for the year add: depreciation charge les5: Interest received Gain (m sale of tangible fixed asset other adju5tments- lincreasel I decrease in stocks increase) in debtors increase in creditors 38.6 90,306 14 11,455) Q,8751 15 18 19 13,4501 172.483 75.448 {12,0811 59,175 47.439 241,6iJ6 Nèt cash flows from operatlng activlties 86,039 331,912 Cash flows from investing activities Interest rece?ved Sale of tanwble fixed asset Purchase of tangible fixed assets 1,455 2.875 14 Net cash flows frorn investing activitles 1,455 2,875 Cash flow5 frijm financing activities Net cash flows from financing activities Increase l (decrease) In cash and cash equlvalents In the ye4V 87.494 334,787 Cash and cash equlvalents t the beginning of the year 1,037.876 703,089 Cash and cash equivalents at the end of the year 1,125,370 1.037,876 The notes on pryes 19 to 38 fom) ]rt of these financial statements.
AGE UK RICHMOND UPON THAMES Notes on the Financial Statements Year ended 31 March 2022 countlng polldes The Charity 15 a company limited by guarantee registered in England & Wale5 and has no share capital. The charitys registered office address is The White H(yJse, 45 The Avenue, Hampt(. Richmond UFM)n Thame5. TW1 Z 3RN. Its registered company is 4116911 and its charrty nber is 1Q84211. In the event of the Charity being wound up. the liability in respect of the guarantee 15 limited to £1 per member of the Charity. At 31 March 2022 the company had 9 members 12021 10 members). During the year the Charitys constitutlon was amended to reflect the class of individuals to be known as members is now simply the charitys trustees. The principal aCcnting policies a(iopted. jwlgements and key Sirte% of ests"mats"on uncertainty In the preparation of the financial statement5 are as follows: 0) 8asls of preporotlon These financial statements were prepared in accordance with Accwnting and.Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their aCcnts in accordance with the Financial reporting Standard5 applicable in the UK and Republic of Ireland {FRS 102), effective 1 January 2019. Charities SORP IFRS 1021, and the Companies Act 2006. The parent ctynpanyj Age UK Rithmond, also known as kne chari is included in the consolidated financial statements, and TS considered to be a qualifying entity in that it meets the definition of a public benefit entity under FRS 102. The following exemptiLMS available under FRS 102 in respert of certain disclosure requirement5 for the parent company financial statements have been applied: No separate parent company Cash Flow Statement with related note5 is included. The company has taken advantage of exIPti¢Al. der the term5 of Financial Reporting Standard 102, not to disclose related party transactions with wh(Aly th¥ned 5th5ith"arie5 thin the qr(w. Assets and liabTlities are initially recognised at historical cost or transaction value lesS otherwise stated in the relevant accounting policy notes. b) Preparation of the accounts on o soins concern basis The trustees are satisfied that the Group is a going concem and that these accounts should be prepared on that basis. With the continuing uncertain econ¢)nic outlook the trustees and C.E.O. remain in regular contact with our sSOnn9 Ial authorities and grant funders to secure their ongoing financial support. Against this backgr(yJnd the Group reported a cash inflow of £87.494 for the year12021 £334,787) and a cash inflow of £111,42012021 £247,950) for the Charity alone. The Charity also has unrestricted funds totalling £528,56912021 £491,71))}. The trustees have considered the level of funds held and the experted level of income and expenditure for 12 months following the approval of these financial statements. The trdgeted income and expendlture Is sufficient with the esting level of reserves for the Charity to be able to continue a5 a going concem. -19-
AGE UK RICHMOND UPON THAMES Notes on the Flnancial Statements Year ended 3 1 March 2022 Accounting policies - cont. c) Group flnanciol 5totement5 1 t7sis of consolldation These financial statements consolidate the results of the Charity and its wholly owned subsidiaries, Age UK Richmond Handyperson Service Ltd IAUK HPSI and Age UK Richmcffld Service5 Ltd IAUK RSLI, on a line by line basis. A separate Statement of Financial Activities and InCe and Expenth"ture Account for the Charity has not been presented because the Charity has taken advantage of the exemptfwt afforded by section 408131 of the Companies Act 2LNI6. d) Income Income is recognised in the SOFA vthen the Charity has entitlement to the funds, any perfomlance conditlons attached to the inccne have been met, it is probable that the inCe will be received and the amc4Jnt can be measured reliably. Grants recefvable are recognised in the SOFA for the which the Charfty becleS entitled to the income. Grants received that have restriction5 on entitlement relating to Services that have not yet been delivered are treated as deferred income at the baLance Sheet date (see note 191. Grants received without any restriction on entitlement are recognised in full upon award. For legacies. entitlement is taken as the earlier of the date on which either: the Charity 15 aware that probate has been granted. the estate has been finalised and notification has ten made by the executor{51 to the Charity that a distribution will be made, or when a distribution is received from the estate. Recelpt of a legacy, in whole or in part, is only consldered probable when the amount can be measured reliably and the Charity has been notified of the executorfs intentTon to make a distribution. Where legacies have been notified to the Charity, or the Charity is aware of the granting of probate. and the criteria for income recognitiLm have been met. then the legacy 15 treated as a contlngent asset and disclosed if material. Income from the provision of help at seMces and ccmmunity service actiwties is recognised as earned when the related services are provided. Membership subs¢riW"ons are recognised as income over the periixl in which membershlp beneflts accrue. All subscripticffls run to 31 hlarch with rates reducing for memberships less than 1 year. e) Donated services and fadlitles Donated professional seThices and dated facilities are recogni5ed as income when the Charity has control over the Item, any conditions associated with the donated item have been met. the receipt of economic benefit from the use by the Charity of the item is probable and that econ1( benefi.t can be measured reliably. In accordance with the Charltles SORP IFRS 1021, the general volunteer time of our team of viAunteers is not recognised. Refer to the Trustees, Annual RerXt for more infonnatiLM) about their c0ntritrtiti to the wcffk of the Charity. On receipt, donated professional servlces and donated facilitie5 are recognised on the basls of the value of the ft to the Charity which 15 the amwnt the Charity would have been willing to pay to obtaTn swvices or facfilltSes of equivalent ecMomic benefit in the cpen market" a (reSpon(ling amount is then recognised in expenditure in the period of receipt. -20-
AGE UK RICHMOND UPON THAMES Notes on the Financial Statements Year ended 31 March 2022 Accountlng pollcles - cont. f) Interest receivable Interest on funds held on deposit is included when receivable and the amount can be measured reliably by the Charity. this is nomially upon not?fication of the interest paid or payable by the bank or financial institution. All of the group's investment income arises fr MMLY held in interest bearing de51t accounts regulated by the Prudential Regulation Authority and covered by the Govemment's Financial Services c[Sation Scheme IFSCSI. g) Fund occountirs Unrestricted funds are available to SFend on actr"vities that further any of the purposes of the Charity. Designated funds are unrestricted funds of the Charity which the trustees have decided at their discretion to Set aside to use for a specific purpose. See Note 21 for mc*e infomiation. Restricted funds are d(al1¢y1$ or grants which the donor has spedfied are to be solely used for a particular area of the Charitys work or for a specific project being undertaken by the Charity. See Note 21 fcy more inforniation. h) Expendlture ond irrecovert7ble VA T Expenditure is recognised once there is a legal or constructive Obligati to make a payment to a third party. it is probable that settlement will be required and the amwnt of the Obligati( can be measured reliably. endItUre is classified under the foll¢)¥ng headings: Costs of raislng funds comprise organising Commlty fundraising and (elOP1n4 major dmor relationships. Costs of commercial trading activities comprfjse costs assLKi&ted with our handYperS service. Expenditure charitable activilie5 includes the costs of running r Sla1 & wellbeing centre5' our GoLocal contracts. Nightingale contract" Inf¢)rmation & advice seThice and wr community Services. Other expenditure, disclosed. represents those items not falling into any other heading. Irrecoverable VAT is tharged as a cost against the activity for which the expenditure was incurred. The Group is VAT registered and expenditure in both trading subsidiaries 15 shown net of VAT. i) Allocation of Support Costs Supp)rt costs are th¢)se functions that assist the w(¥k of the Charity but do not directly undertake charitable act?vities. Suppixt Costs include back offi'ce costs. finance. pery)nnel. payroll and govemance costs which support the Charity programmes and activities. These costs have been allocated between the cost of raising funds and expendlture on charitable activities. The basis which SUPFth costs have been allated are set out In note 9 to the accwnts. J) Goverwnce cost5 Govemance costs include the costs of compliance with constr"tutional and statutcry requirements, external audit. nd the c05t5 of legal advice and insurance for the trustees. k) Operotlng leoses Operating leases are where substantially all of the benefits and risks of ¢ywnership remain with the lessor. Renta15 payable under operating leases are charged to the SOFA a5 incurred w a Straight line basis over the term of the lease. or the peflod to the next rent review. -21-
AGE UK RICHMOND UPON THAMES Notes on the Flnancial Staternents Yèar ended 31 Alarch 2022 Accountlng policies- Clt. l) Slgnlficont occountins judsemen¢s estvmotes In preparing these financial statements management has made judgements, estimates and assumptions that affect the application of the charitys accwnting policies and the reported assets, liabilities. income and expenditure and the disc105ures made in the finarrial statements. E5timate5 and judgements are contiNally evaluated and are based on historical experience and other factors. inCIj1ng expe¢tatr"ons of future events that are believed to be reasonable wider the circumstances. m) Tansible flxed ossets Individual fixed assets costing £1.OLTr) or mcffe are capitalised at cost and are depreciated over their estimated useful economic live5 on a straight line basis as foLIow5= Asset category Motor vehicles - Plant & equipment . Annual rate 33% 25% n) Stock Stock is Included at the lower of cost net realTsable value. Donated items of strKk are recognised at fair value which is the amount the Charity would have been willing to pay for the items the open market. o) Debtors Trade and other debtor5 are recognised at the settlement amount due after any trade discount offered. Prepayments are valued at the am¢Junt prepaid net of any trade discount due. p) Cash at ljank and in hand Cash at bank and in hand ?ludeS cash and short tem7 h7ghly liquid investments with a short maturity of six months or less from the date of acquisition or opening of the deposit or similar acc¢)unt. q) Creditors provisior Creditor5 and provisions are recognised where the Charity ha5 a present thligation resulting from a past event that will probably result in the transfer of funds to a third party and the amount due to settle the obligation can be measured or estimated reliably. Creditors and provisions are normally recognised at their settlement amount after allowlng for any trade discoLmt due. Deferrefl Income represents grant income that relates to the next financial year. Accruals represent an estimate of costs incurred, g)metimes (Ner several years for which the charity ha5 not yet been invoiced. -22-
AGE UK RICHMOND UPON THAMES Notes on the Flnanclal Staternents Year ended 31 March 2022 Accountlng policie5 - cont. rj Firnnciol instruments The Charlty only has financ7al assets and liabilities of a kn'nd that qualify as basic financial instruments. Ba51C financial instruments are initially recognised at tranSactiC valiie and subsequently measured at their settlement value with the exception of bank loans whith are subsequently measured at amorti5ed cost Using the effective interest rate. The Charity does not have any bank loans. s) Pensions The Charity operates a defined COntriOn grTrJp personal pension plan with Scottish Widows whlch is available to all employees. The Scheme wa5 originally with Zurich Assurance and the Scheme a55et5 are, subject to legal approval by the Ctyjrts, shortly to be transferred to kottlsh Widows. Employees Joining the scheme contract directly with the insurance company. The Charity contributes 5% of eamings to the scheme and acts as agent in collecting and paying over employee pension contribjtions. The assets of the scheme are held separately from those of the Charity and the annual contributi¢Jns are charged to the Statement of Financial Actiwtie5. Differences between contribution5 payable in the year and c¢)ntributr"cffls actually paid are shown as accruals in the balance sheet. t) Corporotlon tux The Charity is considered to meet the definit6 of a chantable company for UK corporation tax purposes. Accordingly, the Charity 15 exempt from tax income and gains falling within Section 505 of the Taxes Act 1988 or section 252 of the Taxation of Chargeable Gains Act 1992 as any surplus income and gains are applied for charitable purposes. The charity's tradTng subsidiary c(xnpanies pay ava7Lable profits to the Charity by gift aid donation. Their charge to corporation tax in the year is Enil. 12021 £nil.) 2) Flnanclal performance of the chwlty The consolidated statement of ftnancial activities include5 the results of the Charitys wholly owned subsidiaries, Age UK Handyperson Samce Ltd and Age UK RiChm(d Services Ltd. Age UK Handyperson 5eMce Ltd prcvides sefvSces to the people of Richmond and Age UK Richmond Services Ltd provides sffwces to the people of Richmcffid under the ctyJncil's Community Independent Living SeTrice initiative. Both of these (traCt5 are with the London Bwh of Richmond UtKffl Thame5 and are operated through trading subsidiaries for legal and commercial rea$5. The summary financial perf0mnCe of the Charity alone stated overleaf is: -23-
AGE UK RICHMOND UPON THAMES Notes to the FlnarKial Statements Year ended 31 March 2022 Z) Flnanclal performance of the charlty- Cont. The Charlty 2021 2022 Income Gift aid from subsidiary company - ABe UK Richmond Handyperson Service Ltd - Age UK Richmond Service5 Ltd 679,750 678.428 1.423 85,347 1.912 81,281 766,520 In9.651) 761.621 16n,4691 Expenditure on Charitable artivities Net income'l lexpenditurel for the year 36.869 89.152 Total funds brought forward 491,700 402.548 Total funds carried forward 528.569 491,700 Represented by: Unrestricted income funds Restricted income funds 528,569 491,700 528,569 491,71)0 3. Income from donation5 & memberships Unrestricted Funds Total Funds Total Funds 2021 2022 2022 Donatlons Nightingale Community services Head office 900 7,972 26,120 7,972 26,120 59.153 Total donations Membershlp subscriptions . s(Kial centres 34.CB2 14,671 34.092 14,671 66,019 103 48,763 48.763 66,122 In accordance with the Charities SORP IFRS 1021, the general volunteer tirne of our team of volunteers is not recogni5ed. Refer to the Trustees. Annual Report for mLYe information ab(Mrt their contribution to the work of the Charity. .Z4-
AGE UK RICHMOND UPON ThAMES Notes to the Financ6al Statements Year ended 31 March 2022 4. Income fr¢#n commercial tradyng activities Age LIK RiChMd Handyperwn Service Ltd. a Cornpany registered in England and Wales, th Company registration number 08150786 arKI registered office addre55 The White. House. 45 The Avenue. Hampton. Richmond Upon Thame5, TW12 3RN, is a wholly owned subsidiary of Age UK Richmond Ukx)n Thames which owns 100% of the ordinary shares of the Company. The Company provided home SeiCe5 througlwt the bwh. A summary of its trading results, excluding transactions within the gmup, is shown below for the year ended 31 March 2022. Gift Aid payments are treated as a distribution frcffi the Sub"dIary to the charity and as such are only recognised when there is a legal obligation to make the payment. The ft aid payment was made after the year end and so is not recognised in either these consolidated financial statements or the financial statement5 of the subsidiary. Year Ended 31 March Year Ended 31 March 2021 2022 Help at home sernces Grant funding 54,501 13.567 45,255 21.141 Total tumover Cost of sales and admlnlstratlve costs 68,068 (65,5901 66,396 164,9731 Net profit Amount gift aided to charity 2.478 11,423} 1.423 11,9121 Amount retained in subsidiary 1.055 14891 The assets and liabilities of Age UK Handyperson Service Ltd were: Current assets 30,859 {28,3801 61,040 159,6161 Current liabilities Total net aets 2,479 -1.424 Share capital Reseryes 2,478 1.423 Total Capital Reserves 2,479 1,424 -25-
AGE UK RICHMOND UPON THAMES Notes to the Financlal Statements Year ended 31 March 2022 5. Income from charitable activities Unrwricted Restricted Funds 2022 Funds 2022 Total FutKIs 2022 Total Funds 2021 Information & advice Nightingale project Community services Help at home seThices 35.475 149.533 .101,610 1,203,221 185,IX)8 101,610 1,306,733 210.884 168,210 99,925 1,338,137 191,559 103.512 126,424 265.411 1.538,824 1,804,235 1,797,831 iknre5tffirwJ Restficted Fund5 Funds 2022 Breakdcmn by category Total Funds Total Fund5 2021 2022 Z022 . Information & advice LBRUT - Home maintenance conrract LBRUT - commissioning {Richmond AIDI Age UK National Age UK London Richmcmd Parish Lands Charlty Hampton Fund Charity Barnes Workhouse Fund Emanuel H05Pital FtyJndatl¢ The GC Gibson Charitable Tntst 6.540 36.000 6,540 36,000 15.000 4,530 31,200 52,257 5,133 36,CO) 10.CiKI 10.C(M) 21.800 81.860 21,8 81,860 2,567 3.333 2,%7 3.333 3.000 Total grant & contract income Activities income 25,475 149.533 175.008 153.660 30 Legacy income 10,( 10.0 14.520 35,475 149.533 185.008 168.210 Nlghtlngale project L8Rl - COVID'19 infection control 1,760 99,850 1,760 99,850 75 Better Care Fund 99.850 101.610 101.610 99.925 -26-
AGE UK RICHMOND UPON THAMES Notes to the Flnanclal Statements Year ended 31 March 2022 5. Income from charltable actlvities - cont. UNe5rrtteil Restricted Funds Funds 2022 Total Funds Total Funds 2021 2022 2022 Community servlces LBRUT . Covid'19 grants LBRUT . Dementia friendly RiChMd LBRUT - CILS contract 10,( 10.IXKJ 25,( 1,127,888 20,(XK) 27,C 38,498 25,1 1.127.888 20,(MI) 1,163,185 20,C 61.333 31,796 Hampton Fund Charity City Bridge Trust Age UK Natlonal Richmond Parish Lands Charity Emanuel Hospital Foundation The Blg Lottery fund - 'Awards for ALI. Barnes Workhouse Fund 3,333 3,333 2,567 2.567 5,133 Total grant & contract income Lettings Income Bames Community A5SOCiati¢)n Activities Tncome 20.367 17.117 731 1,203,221 1,223.588 17.117 732 1,329.845 1501 732 65.296 65,296 7.710 103.512 1.203.221 1,306,733 1,338,137 Help at home servlces Housekeeping services LBRUT - Home maintwance contract Richmond Parish Lands Charity Hampton Fund Charity 8ames Workhouse Fd 112.858 112,858 69,460 11.OLXI 15.0)) 90,966 69,460 11,000 15,000 5,133 69.460 15,Cl)O 126,424 210.884 191,559 Kesrnctea Funds 6. Other Income Funds Total Funds Total Funds 2022 2022 2022 2021 Government granr - Job RetentTon Scheme Age UK Buckinghamshire 4.936 13.030 4,936 13,030 62,512 Govemment grant - Job Retention Scheffle 17.966 17,966 62,512 -27-
AGE UK RICHMOND UPON THAMES Notes.to the Flnanclal Statements Year ended 31 March 2022 7. Expenditure on charitable artivities iknre5tricted Restricted Funds Funds Total Funds Total Funds 2022 2022 2022 2021 Note Infomiation & advice Nightingale project Community Services Help at home services Supwrt cost5 Govemance costs 15,992 18,409 179.954 12.324 10.(X)3 11,936 136.205 101.610 1,102.116 152,197 120,019 1,282,070 96,784 156,241 13,631 142,308 115,214 1,244,901 94,041 202.567 17,431 146.238 1,695 10 248.618 1,5n.324 1.820,942 1,816,462 8. Analys15 of total expenditure Total Funds Total Funds 2022 2021 Salary, Nl & pensions Recruitment, training, travel & vdunteering Premises cost5 Office expenses General Insurances Publicity & promotions Activity expenditure Community SeThices partner costs Govemance costs 785,571 24,245 140,874 35,956 4,136 755.298 16,334 170.800 50,689 4.268 8.079 48,187 813,203 17,431 1,884,289 98,180 777,883 13,631 1.888,320 10 9. Support costs 2022 Total 2021 Total Office Premises ' Information & advice Nightingale project Community services Help at home services 3,524 264 5,509 706 26,687 321 118.588 642 30,211 585 124,097 61,617 1,886 136,975 2.089 10,LM)3 146,238 156,241 202.567 Cost allocation includes an element of judgement. Costs are all(ted directly where F#)55ible and allocations have been calculated on a C¢Jnslstent basis year on year. Premises costs are all(Kated on the basi5 of head count and office expense5 are on the basi5 of estimate(1 time spent.
AGE UK RICHMOND UPON THAMES Notes to the Flnanclal Statements Year ended 31 March 202Z 10. Governance costs unrul¢d Restricted Funds Funds Total Funds 2022 Total Funds 2021 2022 2022 Charity legal expen5e51 indemnity insurances AGM & govemance meetings Audit fees Legal & professional fees 1,228 1,228 1,780 10.708 10,708 1,695 10,2th) 5,451 1,695 11.936 1,695 13,631 We r1 receive legal expenses and Tndemnity inyJrance a5 Part of our brnnd partner agreement th Age UK. 11. Staff costs and staff numbers 17,431 All staff are employed by the Charity although there are a number of Staff who provided wpport to both the charitable and trading activities of the Group. The salarie5 of these staff are recharged to the relevant part of the group in proportion to the amount of time spent ¢)n vrk to support that part of the group. This is formalised in a cost sharing agreement between the Charity and the trading subsidiary. Total staff costs were as follows: 2022 2021 Wages and Salaries Social security costs Pension costs 697,793 46,989 40,789 681,824 43,167 30,307 785.571 755,298 Particulars of employees: The average number of employee5 during the year M a head c¢)unt basis was 4912021 . 491. The average number of employees during the year. calculated on the basis of fl-tIMe equivalents. Was as follow5= 2022 No. 2021 No. Infom)atlon & advice Community seThices Help at home seTrices Nightingale project 10 20 21 Key Management perS(ne1 for the GrIp are the Senior management team totslling 3 employees. Remuneratlon and employer NICS & pension costs (total emoluments) amounted to E177.823 12021- £168,1681. One employee received emoluments of more than £60,000 during the year. {2021 - Ckne}. The CEOS emoluments, exduding employers NIC'S, were £63,52912021- £60,846). -29-
AGE UK RICHMOND UPON THAMES Notes to the Flnancial Statements Yèar endéd 31 Alarch 2022 12. Subsidlary undertaktrry5 During the year the Age UK Richmond Upon Thames Grthjp carried activitie5 through two vthotly owned trading subsidiaries. Details of Age UK Richmond Handypers(M Service Ltd and its results are thsclosed In note 4 to the financial statements. Age UK Richmond Service5 Ltd, a Cc*mpany registered in England and Wale5. With Company registration number 08809742 and registered office address The White House. 45 The Avenue. Harnpton. Richmond Upon Thames, TW12 3RN, is a wholly ¢Jwned subsith.ary of Age UK Richmond up Thame5 which n5 1CI)% of the ordinary shares of the Company. A summary of its results is shown below for the year ended 31 March 2022. Surpluses generated are transferred to the charity Iparent c(¥mpanyl by way of ft aid d¢Matfic. Year Ended 31 March 2022 Year Ended 31 March 2021 Turnover C05t of sales and administrative costs 1.127,888 1,163,185 {1,041,8641 11,077.8381 Net operating profit Amount gift aided to charity 86.024 185,347) 85,347 181,2811 Amount retalned in subsidiary 677 4,066 The assets and liabilitie5 of Age UK Richmond Services Ltd were: Current assets Current liabilities 387,232 (301,2061 416,040 1330,6921 Total net a55ets 86.026 85,348 Share capital Reserve5 86,025 85,347 Total Capital and ReseThes 86,026 85,348 13. Net income l (expendlturel for the year 2022 2021 Th15 Is stated after charging: Charity legal expense51 trustee indemnity insurances Operating lease renta15 . land & buildings Auditors. rernuneratiM= - Audit of these fi.nancial statements - Audit of subsidiary companies 1,228 111,635 1,780 143.058 5.7C(I 4,51XI 5.7CQ 4,5(M)
AGE UK RICHMOND UPON THAIAES Notes to the Financlal Statements Year ended 31 March 2022 14. Tangiblè fixèd assets Motor Vehicles 2021 Total The Group Equiwient Total Cost At 1 April 2021 60.324 19.957 80,281 80,281 At 31 March 2022 60.324 19.957 80,281 80,281 Depredatlon At 1 April 2021 Charge for the year 60,324 19,957 80.281 80,281 At 31 htsrch 2022 60.324 19,957 80,281 80,281 Net book value At 31 March 2022 At 31 March 2021 Motor 2021 The Charlty £quient Veh7cle5 Total Total At l April 2021 60,324 11.294 71.618 71,618 At 31 March 2022 60.324 11,294 71,618 71,618 Depreclatlon At 1 April 2021 Charge for the year 60.324 11.294 71,618 71,618 At 31 March 2022 60.324 11.294 71,618 71,618 Net book value At 31 March 2022 At 31 March 2021 15. Stock The Gr(Ap. 2022 2021 The Charity 2022 2021 Stock for resale 3.088 4,888 -31-
AGE UK RICHMOND UPON THAMES Notes to the Financial Statements Year ended 31 March 2022 16. Investments The Charity has a flxed asset investment in Acrute Limited (UK rw'stered company No. 5687989) . 100% owned. The trade of the Company was transferred to the Charity several years ago and the subsidiary has been dorn)ant ever since. On the basis of immateriality these group accounts do not include the consolidated figures of the subsidiary. Cost 2022 2021 At 31 March 2022 and at 31 March 2021 Analysis of investment in subsldlary undertakfng 2022 2021 Shares in group undertaking Acrute Ltd 2022 2021 Aggregate capltal and resee5 Acnrte Ltd 1,804 Profitlllossl for the year Acrute Ltd 17. Trustee emoluments & related party transartlons The trustees received no remrration for their services to the Charity. The trustees received no reimbursed expenses for their duties as a DirectorlTrustee. Indemnity Insurance is provlded for tmstees, premiums paid during the year totalled 1991 12021- £9441. No trustee or other Per related to the Charity had any pers. al interest in any contract or transaction entered 7nto by the Charity during the year12021 £ nil). Three trustees made donation5 totalling £230, without conditions, during the year. -32-
AGE UK RICHMOND UPON THAMES Notes to the Flnanclal Statements Year ended 31 March 2022 18. Dèbtors The Gr(NJp 2021 The Charity 2022 2022 2021 Trade debtors Amounts owed by group undertakings Prepayments & accrued income Deferred costs 26,474 22,637 23.943 19,517 31.847 9,879 25.349 143.933 9,879 151.159 25,349 195,756 183,675 49,292 61,243 19. Credltors: amounts falllng due wlthln ene year The Grwp 2021 The Charity 2022 2022 2021 Trade creditors Arnounts owed to group undertakings Taxation and soaal securlty Deferred inc(rne 58.384 47,796 35,149 91,255 14.507 14,584 313,321 19,607 116,707 7.742 26,910 235,250 71,090 263.969 313.702 6Z.714 303,130 234.330 Accruals & other creditors 707,145 647.970 468,816 406.216 Analysis of movemlmt of deferred income Balae at 1 April 2021 Balance at 31 March 2022 Receipt5 Utilised City Bridge Twst etter Care Fund The GC Gib50n Charitable TnTr5l Emanuel Hoswtal Foundation Richmond Parlsh Lands {13.5th1} 10.LXI) 127,OLN)I 199.8501 13.OCfJl 16.6661 I40,6() 1116.8601 99,850 10,G 2,500 {4,1661 Hampton Fund 30,410 95.200 8.750 The Charity London Borough Richmmd Upon Thames Lettings income 26.910 275,3CKI 920 281.650 1,212,203 17.117 1293,9761 11,237.7381 18.417 14.584 249,765 13801 The Group 303.130 1.510.970 11.513,2971 263,969 -33-
AGE UK RICHMOND UPON THAMES Notes to the Flnandal Statements Year ended 31 March 2022 20. Analysls of movement in unrestricted inc(The fw Unrestricted fd5 are availalAe to spend ¢M artIties that further any of the wrposes of the Charity. The Grp 2021 The Charity 2022 2022 2021 8alance at 1 April 2021 Income Expenditure Transfers 578.471 388,(V16 {315,996) 133.5&J} 488,165 429.770 1317.8041 121.6601 491,7 474,865 1404,4961 133,5OJI 402,548 512.962 1402,1501 121.660) Balance at 31 March 2022 617,071 578.471 528,569 491.700 21. Analysls of movement In restrlcted Inc¢Jme fund5 - the &oup Restricted funds are donations or grants which the dtmor has specified are to be solely used for a particular area of the Charfty's work or for a specific project Ing undertaken by the Charity. The Charity has the following restricted funds. Infom)ation, advice & advocacy: This fund is for our wcik with older pe(yie who need informati¢)n. advice and advocacy assistance including benefits and recovery frorn health i55ues. Community services: Thls f Is for the work of outreach and operating our social centres for older people in Richmond upon Thames. Handyper50n scheme: This fund is f(Y the work in providing handYry services available to older, disabled or vulnerable residents of Richmond upon Thames. Nightlngale project: This fd provides supkxrt to older twle resident in R7chmond upon Thames following discharge from hospital. Balance at l April 2021 Balance at 31 March 2022 Income Expenth"ture Transfers Infomiatlon & advfce Nightlngale Project. Communlty services Help at home seNces 149,533 101,610 1,203,221 1162,892) 1101,931) {1,220,704 186,797) 13,359 321 17,483 2,337 1,538,824 {1,572,324) 33.5 Deficlencies on various restricted funds have been made g(m from unrestricted funds where the restricted fund have overspent during the year
AGE UK RICHMOND UPON THAMES Notes to the Flnancial Staternents Year ended 31 March 2022 21. Analysls of movement in rertricted income funds - the Charity Balance at 1 April 2021 Balance at 31 March 2022 Income Expenditure Transfers Infomiation & advice Nightingale Project Community seThices Help at hwie services 149.533 101.610 75,333 15.In) (162.892) {101,931) 193.493} 115.Ll)O} 13.359 321 18.160 341.476 1373.3161 31.840 22.Fund5 dlspefsed as an Agent The Charity acts (x) behalf of two charities: Rithrnond Parish Lands Charity IRPLC) & The Rlthrn(d Charities in making Small grants to individLJa15 resident in the borough who are in need, suffering hardshTP or distress. The Charity holds these mcfftie5 as agent for the two charitie5. During the year £3,000 12021 £4,5rA)} was received from The Richmond Charities and £6,000 12021 £6,000) was received from RPLC and £9,505 12021 £9.4171 was paid out to 51 {2021 441 individuals with no grant exceeding £300. These grants (lo not pass thrjgh the Statement of Financial Activities. 23. Analysls of net assets between funds Tangible fixed assets Investments Net current a55ets Total Unre5trlcted Income funds.. General Funds 617,¢%9 617,071 Total Funds 617.069 617.071 -35-
AGE UK RICHMOND UPON THAMES Note5 to the FlnancFal Statements Year ended 31 March 2022 24. Con501idated statement of fifiancial activltles- wlor year Unrestricted Restncted Funds Funds Total Funds 2021 Total Funds 2020 Income Donations and memberships Commercial trading activities Income from charitable ath'vities Investment income Other incorne 70,652 45,255 248.476 2.875 62.512 70,652 45.255 1,793,301 2.875 62,512 58,120 48,908 1,561,572 2,407 3,629 1.544,825 Total Inc*Jme 429.770 1.544.825 1,974.595 1,674,636 Expendlture Raising funds Commercial trathng actfvities Expenditure on char5table activitfies 12.854} 164,973) 1249,9771 {1,566,4851 12.854) 15,153) (64,973) 152,129) 11,816,462) 11,569,7581 Total Expendlture Net Income / {expendlture) for the year Transfers between fund5 1317,804) (1,566.4851 111,966 121.6601 1,884.2891 11,627,040 90,306 47,596 {21,6601 21,660 Net movement In funds for the year 90,3(K> 47,596 Rec¢mciliatii>n of funds Total funds brought forward 488.165 488.165 440,569 Total funds carrled forward 578.471 578.471 488,165 25. Analysls of movement In unre5trfcted Income fvnds - prlor year Unrestricted funds are available to spend on activities that further any of the purposes of the Charity. The Group The Charity 2020 2021 2021 2020 Balance at 1 Aixfjl 2020 Income Expenditure Transfers 488.165 429,770 {317,8041 121,6601 440,569 508,175 1421,331) 139,2481 402,548 512,962 1402,1501 121,6601 428,948 518,584 {505,7361 139,2481 Balance at 31 March 2021 578,471 488.165 491.7 402.548 -36-
AGE UK RICHMOND UPON THAMES Notes to the Flnanclal Statements Year ended 31 March 2022 26. Analysls of movement in restrirted Income funds - the Group prl*x year Balance at 1 April 2020 Balance at 31 March 2021 Income Expenditure Transfers Infomiation & advice Nightingale Project Community services Help at home services 115.997 .850 1.244.518 {133.939} {11X¢.2441 {1.246,507} 185,795} 17,942 394 1,989 1,335 1.544.825 {1,566,485} 21,660 27. Analy515 of movement In restrScted Income funds - the Charfty prlor year Balance at 1 April 2020 Balance at 31 March 2021 Income Expenthture Transfers Infomiaticffj & advlce Nightingale Project Community services Help at home services 115,997 99.850 81.333 26.LlXI {133,939 {1.244} 183.322} 115,751 } 17,942 394 1.989 110,2491 323,180 {333,2561 10,076 28. Analysls of net assets between funds- wlor year Tangible fixed assets Investments Net current assets Total Restricted income funds.. Community services Unrestricted inc¢ fvnds.. General Funds 578,469 578,471 Total Funds 578,469 578,471 -37-
AGE UK RICHMOND UPON THAAIES Notes to the Flnancial Statements Year ended 31 March 2022 29. Commltments under operating leases Minimum lease payments under non-canceilable operating leases for eath of the fcllon8 periods: The Grwp The Charlty 2021 2022 2022 . 2021 Wlthin one year Between two to five year5 77.827 37,368 115.195 77,827 101,428 179,255 13,767 13,767 13,767 13,767 Other finanaal commitments as follows: The Grwp 2021 The Charity 2022 2022 2021 within ce year Between two to five years 23,975 13.985 37.960 23.975 37.960 61,935 Obligations under t¥)th the lease payment5 and other financial commitMts commenced 1 November 2019 and explre 31 October 2035, althou4h there are break clauses linked to the Community Independent Living Contract {CiLSI th the CouncTrl. See note 13 fcrf operating lease payments recognised as an expense in the year.