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2023-03-31-accounts

IIEGISTERED COWANY NUMBER. I￿]41962 REGISTERED CHARITY NUMBEIL. 108404S REPORT OF TRUSTEES ANO FINANCIAL STATEMENTS FOR TrE YEAR ENOEO 31 MARCH 2023 FOR cmzENS ADIryCE CAERPHILLY BLAENAU GWENT •ACGIINKF4 1011112023 CCIMPANIES HIJJSE A19 *122 ststulory A￿rtOr Qak Tree CA)Wt CardA7 Gale Busines5 Park CARDIFF CF23 8RS

CITIZENS ADVICE CAERPHILLY BLAENAU GYIENT CONTENTS OF THE FINANCi4L STATEMEPITS FOR THE YEAR ENDEO 31 MARCH 2023 P4e Rep)rt ofth8Tru5tws 1 to 10 Report ofthe kndependentAudlio 11 to 13 Stmntof FlnontJ•l A¢tivlO¢$ 14 Balance Shoot 15 16 Notes to the Cash Flow Ststemerrt 17 Notes 10 th¢ Flrtanclal Stsi8m*rtts 18 t¢+ 34 Dotalled statsmertolFIn￿￿l AeO¥ltS85 35 to

CITIZENS ADVICÉ CAERPHILLY BLAE14AU GWENT REPORT OF THE TRUSTEES FOR THE YEAR ENOED 31 ￿R¢￿ 2023 The liuslees who are 0 di￿015 ¢horty ltythe purp05e5 olts Crynis A¢1 2(h)6. mert report ￿th Ihe fin￿¢1#1 statements of Ihe ¢harty for IhÈ year eTrJed 31 Mar¢h 2023. trustees have adopted the PrO￿$￿jns of Accounting and Reportyy ty Charits'. Slalemenl of ReuJmnndèY Practice lo charitN8s preparir¥J Iheir acujunls in accoidartt wth the Finwwl Reprybroj Standaryl appkabkn UK aNI Republc of lrnland IFRS 102) leffe¢Xive 1 January 2019). Tts prnti￿1 •¢tws ofthe ¢h•rty Ul the pentrj uTrJer rev¥ ttw)se of any thori1 wrpose lor the bentrfft efthe ttole communrty in cae￿ arY BL8enau frent County Boroughs aThY Wond ty the ad¥8rKement of educalion. smutecbtifi of healh arKI re&dof po¥ebfy. Sic￿5$ arKI <hslres The akn of the 2022Q3 financaal year was to take lorwarrj Ihe cèJectNe5 ¢YJthned in wr cwrenl tyjsirwd pLgn ¢0 continue ￿ seNe ourMftThunrfE5 XTOSS CaerFthIty ara ￿ae￿aU Gwent borwghs ty. pro￿(￿n9 the peoF4e rted fvthe they la￿. lrnpmwr¥J porth5 and prac2iceslhat affed ptyle's Alms. objectlyes. St￿0￿1¢$ and acliyliies forthe ytsr Citizens ￿¥￿e Caerphlty Blaenau Gtnt aim5 lo free. corf#knlwl, inparbal and indeFeTrJent aTr infwmabon for berefl olthe crrn¥nty. We 1150 akm to •xercw a BspofL5tsk inffluerK• on the de¥ebpmenl of SOCAal polioes lo athan s•Mces thal ertsure indi¥pJuas do not suffer thrO￿h a lack of knowwe or an inability to exFffjess Ihw needs effectNety. Public beneflt The organks¥ith$ tru$tee5 can wnfrfrn Ih•t Ihty have had w•rtl to gUNlan￿ publi$h¢d ty the Charity CcffimK8sion. Shjfvthcanl pfans aTrJ aclwitEs that wè ur•Jert(% (knir¥J year that demonstrate pubh'c benefrt are Sel ou¢ urKlerthe AchKvernents aTrJ PerfrymarKe sedion. The Busine58 Plan covwW￿j 2021.24 5 slwale9rg)al5: 1. Cxjr ad¥Ke gol.. We Thprov• Il% eXper￿¢t ￿0￿48 Iwe ¢0 help and a5wre to everyone I•vMVJ with the kn¢x need tofmd o forwar¥. 2. I￿1 advocacy go". be a strthwervoic on tr¢ matter mst lo the W¢p￿ThO come to us for help. 3. I￿r lechnolw goal." IA use tethnolw to enle a 9￿at txpetrte lor ts pewe ¢w)e ta us trjr hdp. whrfe freeing up reswrces I1tw￿l alrw u5 to me81 rmre dwnand. 4. CKJr 51Jsiainat%lty goal". ￿11 se¢ure our firture a5 a se￿1¢ thN)ugh J mNe Col￿bO￿t￿¢. proatbve 8rJ ¢￿pe￿Il¥e aryoach to lundraiswyj. S. fAJr ￿lI￿re goal.. We will be a colat)oratrE. nrKrdatTr￿ arnl hv4lwrformirg s¢AfKe thal pr(Thot•s tyiuaSty. dNer5ty and incbJsKin and challenges dwvninaticffj. Th• prirKipal Crftztns CaE￿h￿ty Blaonau remained the FXOVLSW of free. wnfidEntial. iidependent and Impartkql adv￿. •)fomiaiion aTrJ supp)rt ksr members of Ihe pubk. Thi5 is provYed through 3 orr￿e$ Bargwy. Bryrffjw and R￿ca and the mutt￿Chanre1 coniact ￿ntre ￿ Cae¢plity. In additson lo genBratst advi￿ the fOlkn￿ry9 specialist a(kI￿ s•rvKes we s￿le￿." Specmltst in lh￿are Benefft DebL e¢ Mi mental he31h rao settiNJs. The prO￿lOn of debt aThY finanual capabthty athct to paitses with dr¥erse and Specif￿ ￿SueS. Pension gubYan to ¢)ver 50years ofage ith defir%d pensb)n$. Errgy aifvKe to those experEncry or al risk of Ihe cortsequerKts bjel pwty. Swportto vAtnesse5 n the crirninl ju5tKe sy5tern. Speaaltsl telepho￿ adv￿ on consumer ￿$￿eS.. aThl Geroral athKe and sb3nposbrg 10 seryicts a5 Part ofourkncel￿ prograrnm•. p￿d to say lh we ¢an Volesstha￿ offer ser¥tts a¢mss a lar￿¢ of channel$ indvdirwj la¢trltrla¢e. te1ephon•, dlgital interact#Jns or al olher rthth seTrices xross ¥arnu5 Caerph or BL8enau Ca¥enl. Pa9e 1

cmzÉNS ADVICE CAERPHILLY BLAENAU GWEP REPORT OF THE TRUSTEES FOR THE YEAR ENOED 31 AIARCH 2023 OBJECTNES AND ACTMnES Cri¢•ro or measures to •ss¢ss siiceess A keylemenl of It ¢it￿tr& Advice mernt4￿h1p Scheme ts the requKement ol e%ry member to undertake an anmal Leadership Seff-Assessmenl ILSAI covern9 the folkn¥iny I￿e aieas.. Sliategic bu5ine55 pknnfity." Risk manage￿￿.. Fina￿lar managemprt.. peop￿ managewent OperaiK)nal perfornice marwn¢ Partnersh4DWCrtiry,' Research I￿1 ￿pH￿]n1¥￿." Equal'ty ￿aderShiP. The a55essm8nt of the seW-3Sses5ment 15 vthled 1 g￿rQ￿d by ts Naywl CdReThs 5eM¢e and any do¥¢bpmerl OutCcrfr￿ aw 3gr¢¢d ui p•knwsh4) with its mwnbw5. A5 the LSA alvjns ¥￿th external 5taThl3rd5. cornptsance 50 idicates compbarKe with the minwnum rEqUirtW￿nts of the Advice Qualty Standard IAQSI, Morw a￿fj Per￿￿)n se￿ IMPSI dèbt qualty and the Informat￿￿ dv￿ quafty frammrt lorWak5 VAC￿￿. In 2021r22. titoens Advi￿ Caerthaty BL•wau Gtnl uTrJerAAt an t￿4￿ confirmaion audl aTrY was raled'greeTh' in eath of nin8 LSAareas irbJicing excellent kader5hp. Contribtstlon Ofvo￿nIeers Vdunteers are the vital backboTrÈ of Ourowani￿10fi as lo ￿¢ our thèr1￿￿￿ aim to reach as mat)y peDple our c(rnmunity as possknle. VohJnleer￿￿j (an take forms i tyjr chanty, 4KhAing admini5tralion. advice, aTh1 ¥dvo¢4ty. As trustees we akn ￿1p. $￿ptsrt. ard sh¥e eSsert￿ Ihat Citizer6 cae￿h Blaenau ¢x¢eed rtsthaiit8t4e obpth"¥es. Out volunt•¢r us to oifer ¥ecK wThJNbJu¥f supptyi n $ufvoundry areas that otlrwist be hard b) rexh, so thal io SLVPDrt iTrJi¥idu in x4ated •pas. ￿re ￿￿5¥ to infpmbaboTh may lirnrted. We hav• dedKaled suppjrt and pl￿5 in place lo swort vokntVW5 Ihat tak•5 the form of speof supervision. trainirg pkns ond potiw. are atso that ￿ hovp a¢tved and maintafft&l Ihe Irt¥e5ting Volunteers qualty mark as have placed ernphas￿ mtrironw¢%J support and devdweDt. POgE 2

cmzENS ADVICE CAERPHILLY 8LAENALI GW REPOAT OF THÉ TRUSTEES FOR THE YEAR ENDED 31 hiARCH 2023 ACHIEVEMENT AND PERFORIIANCE Charitable ac¢ivities A$ In previ￿$ years, * ¢￿ts"nUed to play 8 synttanl robe in th¢ de¥dowerrt of the national Qt¢en$ Advi￿ ser¥Ka. The Ch￿f Executwe is a mernter of a nwDbBr of cornrThitees and working gro￿5 ty Na110￿ crtizens Myice aThl Cth'zens Adyv QMN. I)Jrtrustees * staff sit en a humbwof ¢￿￿ittee5 and It￿M$. conlinue 10 5VPPOrt aTrJ contitlute lo 3 YJe Bngp of bxal arwj kna co￿r￿ with in￿81￿ aTr eommunty ¢Jevelopnnt. for example". Caerph Sfartslw#J ConfererKe Blaenau Gwenl Refom Gr•up South Wales mon￿ Ad¥Ke Forum South Wales FinarKial Capablty Farnm egard a5 rt an irnwrtant part ofour fc4e lo use Ilw fora to share thrnalJn aris￿9 from the probl￿$ faced ty th8 ¢tynmunis * ser. $0 that k>¢41 detA$￿ makets can th¥el(y polw Ihat WÈ evwJenc kd. Regional and hx•l invdvement is c￿c81 to success mh8s Ihe Srwjal aTrJ oLiedi4e of the Nal)nal c￿zenS Advice Key achfevemerts dvrirtg 2022r23 dr8rrt5 ra￿ed $1 $47 ￿5yeS ¢n 185 servKe5 wwj Calls and 2 259 cases deak theAdwceiink RemoleAdvKe Tea national clrts rovided with tele hone debt advKe natsonal clnts raised 18 198 i55ue5 on Ihe Hel Thro h Hardth calls and web ehats hand Ihe AdviLline ContaLX Cemre calls web chats and emaits haftd￿￿ b the Cènsumer Cot)tact Cent ferraLs to the Wrtness Serve Nat￿n& Refrrral HL incorne ained for chentS rob1￿ debt hand￿d roblwn debt written off 178 896 £7 430 695 £62 142 000 629 862 60•A oflwal dnts lJ 35% ofal clertsl ptOFwih th5ablthes In 2022r23 we dE&vernd 58¥eral arbj exi5bng prpieds d85Wod to meet ¢Jw tharilatde a￿. as suThiari5ed bebK. t crntinued to delNer the Goverrfflerrt SIry￿ Adv￿ FuTrJ knrel'r Cymnj prwt. ￿￿1￿11￿j SpeCial￿t Det4 and Be￿fftS Advre Ger￿ts1 bth and. via ctiilacl ctnlre, acro￿ tl thok Orwa￿S. We ￿se¢￿￿d the C8erplvty CBC Confthrt ￿sh ser¥Ke • mmivnum ofthrte yea￿. The service has b¥n re-named Lel'5 Tak Money. We delivered Energy AoWKe. ILmded by Moondanc Fwndaticffj. he￿Ing ￿5¥Jents of Ca8rphIl￿ and elaenau Gwenl make the rnost of lts'r usage. We detivered the m l￿ded ￿ lo Ciavn serwce as$rstiTrJ to make Iheirfir51 UnNersal CrJit claim. We ¢oitnued our partrersh¥i with Cilttefis Advice in arKI t¢ delwer the Aneurin eevan Universty Health BOO￿ funded Mertal Health Wemare Rb3hts Semce whh provwjes a seMrE to users of ABUHB mental heatth seNres. The A(tsss to Justy¢e F0undatv)n •Jreed to a shorf4erm proie¢i deh¥¢rirrtJ Law adwi¢e to dents o find themselves ￿e4)Ib￿ fer tegal apj. to pty prNate ad¥v. The Serv￿ is 2 pathershi) w￿￿ Cilr£ens Ad¥Ke Rltrjndda Cy￿Th Tafl. ente￿ ffo a new part￿r$h(p with Gw￿1 As5￿1•110n ol Tr9Jftffjations lo del¥er a bespoke servi£ lo partiripanL% in IheirCemmunils 4Woth scthme. From Juty we began W￿knng with the leaving care le))s in Caerphilty aTra BLqenau lknnl counc48 to pro¥iJe finar￿1 swrt lo p3rfvwlS in Ih¢We15h Go¥emmBrfs Ba5K IrKfft Pibt s¢*eme. Page 3

CITIZEMS AOVICE CAERPHILLY BiAENAU GWEI REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 IIARCH 2023 ¢rtJzens Ad¥tt fiJr#J an Jwce to caler51o Ihe natMal AthKeline ￿1￿￿1￿. The Morny arKI PenS￿n Serwre fvnds speoatol ¢Jetl advKY ty tekplkyk?. web dwl and emarf lo dEnts from England. Late kn Ihe in prtr¢rsh¥J with nai￿￿al Cthzens Athft¢. So¢ur¢d 4 new. $hJNkanty larger, aPS contract. CilYens furKI to dEn15 uliryj Ihe matK)nal Consumer AdvKeline Servire. The CI12ens INtness Sefvie Referral Hub prvrfths SUFWt to people gMrJ e¥pJan￿ in the criminal jusIKe system. W¢L%h Govemm8nt funds a 9efft¢raSst wd specAftst telewe fvice s¢rte. We ¢eli¥ef in parinwshp ilh Citr£ens Ad¥Ke Cardiff & Vak. WtL4h GOVern￿nI 4b) funds ￿ aaim lthaf5 Your4 benefft tak￿P tsnpa3n. Thi$ ytar te9an le￿Ver￿ the He¥J Thwh Hardship ser¥ice tsryeDny peoF4e ￿rIa or in need of fojd banks. Investh)￿t pollcy As required in ils MerrnTrTrj￿ paragraph 4.17. in frHlhethce of bts objeds. aThJ no 0￿r pu￿ose5. the Crrnpany has the power to invest the mon5 of the Cthnpary ￿ Mmmediatefy requi￿ wrposes in or upon s￿h In¥esbments, 5ecurilie5 or prop•rty as may be ihoughl fft, SLied newrttth5 to such coThJitiMs aTrJ S￿h consents, 85 rnay fof the t￿e being. ￿ Irnp05ed or required by law. Key porfonnwKe Indic•try5 Ea¢h year th¢ se￿￿ confvms is pwformartr ty th1ert2king a Leadetslwp ￿lAssessmen( as part ot Ihe membership the wJer C￿'Ze￿8 Aoknce NattixAI organisal#)n. ITh pre1￿?￿ finanoal years hava Scored gfeen, acTOSS al key iTry￿At0￿ and Ihe 2022Q3 finarrial year $ no exop)¢￿. C￿1zenS Ad￿￿ Caerphily Waenau Gwent ¥Acrfk5 10 a w¥le rar¥e of KPIS agreed with ts ¥all?￿ luThJw5 and appropii#t• to the Sem￿S1urIjed. In 2022123 tA md or ext*eded ￿ great majority olour fvrKler KPLS.

CITIZENS ADVICE CAERPHILLY BLAENAU GWE REPORT OF THE TRUSTEES FOR ThE YEAR ENDEO 31 IAARCH 2023 FINANCiAL REVIEW F￿anual poslbon In summary would lke lo presenl the headirs fftyn wr financial ar￿umIs. where lurther delal can be lolw￿ in tha StatemeTrl of Fina￿81 Acbvty. Thi5 ha5 t¢en anolTrw S￿¢￿$1￿1 for charity finanp￿ty where WJ have inrreased our teveNe and exertised effectr¥e ¢￿tr￿S 10 èrtsure an funthd pftrJr))s Ihey finarKh21 cost. We are also ased to eantinue lo increase our reserves and manap Ihem ellecti%ty some new de￿9ftaI8d pro¥i5Kin5 in the xcounts. Th8 ￿adlineS frtyn the finaThial accwnts are as folrws.. Inc(The has in¢xea50d to £S.684.172 cornpared to£&166.114 n Ihe kY•vv)U5 f￿ar￿al year. Of the t¢ial in¢ome £4,941.089 was rtstricied lunds and a knher E743.083 was unre$l￿ed Unrestricted re5eryes ha￿ increased by £954.397 the p￿¥￿)US finaroal yeat. We have a5svJned Iwo Desvjnaled Funds in totsl". 1. £2S0.000 has been Oestsjnaled lor Chgansaimal rwe1c￿ to al￿￿ futuE grth•th arry p)tenlial restr￿lUre ol the thanty." and 11. a ffUrt￿r £100.1100 has been tksTrJnated lo rnawts￿ our ufftastswrau￿ ind￿11￿j ow proF¢rty at Churc Our expenses profi￿ is carefultry [ry%￿ed ¥ia Wet marwgeThnl sysiwns wrth grA ol ￿1 ry)sts d8¥0tod lo fionl hne Se￿￿e delivery. Other headlines ￿latiT8 to ￿Jr(ost$ are a5 fcknE.' have a luther £99.1100 ￿ thÈ year towards our Defined Berfft Pen￿ft scheme to mamge Ihe defjul based on Actuanal eakulatkin5. This wtymenl amtyjrt was a9reed ￿ a Jyeai lem. Staff co51$ fEm•in one of our knggest ¢xpenses t£￿Tr11ng lor I￿1 over 90% of tc4al profik Of c4$ts. Th indudes FensK)n cosls and olher 5uppknthary costs o15taffiw and management. The balance sheei i4 Rportty cash attra￿ 01£1.781218 and a ￿rfher£4G•￿62 is hebj in CCLA I￿¢￿ aCcO￿t$. ReseNes policy In accrKdance gwd corwrale ga¥emaru wd Charity CoThni5w dwity ha5 rna1rrfa￿ed a minimum level olfree ps¢Ne$. Charity CorMi¢%w guks $ts¢ss Ihat Ilwe "rft IMI. ¢1 even • rnrge of. that ri9ht for •ll charits'. Any l¥gei sei lOrt￿ of reser￿ to te hekj, rtlknt Ihe ¢xgaThMtions parlicuLArc¥rcumstsnc8S. CAC8G ￿she$ to move away fr￿ll a approach based thtee six months of cwat419 ¢osts ttrards 8 tsrgel reserve level tespoke lo our exposure and risk as an organi5abon. charty hok15 re5er¥es for 8 number of sons". They help provKJe 5hort4erm cash lo akn expenditure b) be irKurred ahel of ittsme bEiny recenied. They can wo¥ide contingew lo he￿ m￿ale the thpact of unexpectedlun1o￿S8en expeTrJilures." Ihey assBt budget managemert. ty amtywing WEssufE5 lo te deatt with. or irNe5tment ui made, thil$t a nger-tern 5duliw b5 fr￿Tra.. and t1￿ hew ¢mnrfmerts to ￿ met in event ofa tessatK)n offvTrdiny. The tharity re¢tsJnises that strategc finarKial nnry ¥rfsyrr6 the devekswr%Dt of our resefft$ pdicy. Effecbve risk man8gemenl is key to Ihek ￿lIfe wo(ws. AS)ry•Ye a rev of our inlemal fmanttaf managanxni. the Board has iec8nlty le-evalJat￿ its exsmg reser¥es poky having c•rtsJered, in PartU￿r, the fdIYA￿'. The level of RseThes ￿ apwowt• lor Ihe cuffent soe &)mF4È¥ty of Ihe organi5ation gNTLant growlh over recent yea￿. The increasing kvel 01 wNes requirtd lo ¢ash f• wr pro5 M • quartety b•51S to ensu￿ thè conlinuance of Serv￿ debwry. We need scwe lo manage short temi budgetary ¢&su85 On 8 day lo day basts. e5peoalty giTrKn Ihe 9￿¥v4 proptyrtKJn of ourlundir#J tr￿115 re￿Ned in afrear5. The need to protect the ergantsalion against Ihe inmethale of￿￿1r￿a eharyes. The nd to c£sver unl￿esSen or unavoAlat4e tods. The fteed to move to expl¢yt opporlunthes as ¥rKI thvy artse. The to Mv¢rongow IT and equ¥imen14Jased ithestmenL The need to tover owst8tuW 8TrJ ottr c4￿Mrtments shoJkJ Ihe oryanisatitin eease to operate. The need knr a re5?￿e bud9ei t• ¢Q4er cos15 shouhj be in a where full cost recovary is not p0￿b*.

cmzENS ADVICE CAERPHILY 8LAENAU GWEvr REPORT OF THE TRUSTEÉS FOR THÉ YEAR ENOEO 31 MARCH 2023 FINANCIAL REVIEW Principal funding sourtes ThB IAtlsh Govemmertt.. V￿n￿ Cymw. Genenlisi & Spe¢oktPthK AdvKenk Cymw. Tdephore ser¥ires Mth•f$ Y¢ury. Benem campag) Bas￿ Income Pibt National Cilr£ens Advice". Advt¢ Lin¢ Thfough Hardshp Consumer Se￿e The MaPS OebtAdve Servi Help to Warrner Wak$11 Caerphli ty CBC.. Core servKes arvj 0tho¢h LYs TaUE Money BlaeThau G%nt C8C.. Aneurin Bevan UrM¥ersity Heath Board.. M•nlal Heatth R￿hts SeThiEe Act￿ lo Foundation.. Famity LawAthe SeN Gwent Assa¢•1￿ o1vo￿TrIary OrganBaboTr& communi1￿5 for Funds in deficlt Nts funds in 5wffic#nt defiut ai the $lWdlB. FUTURE PLANS In order 10 l￿Fk our Vwn. Aims and Vhs. ￿ have fNe slrttegr go￿$ whith ill undwpin •¥•rylhin9 do 202S. advlce goal: iftwro¥e the ex￿e￿r￿e pe have thay ¢C￿e to ￿ lor heb and asyre to everyon? kawng with the and cwfthrKe IW need lo fiTrJ a way Our ¥dvoc0t goal: wll be 8 strwvcu the issues that matter mostlo the pecpta to u$ lor help. Our Sus￿n¥￿￿[ty go•1: $eofft fLts as ¥ thmt¥Jh a mty ¢ollaborati%, pro8¢two •N1 mpetitNe aFproach to fiThJraisw¥J. Our eufture 9oal: wil be a thlabJrNe. InTr)Valp￿ aThJ h3hapBrbThY9 that prtynotes equalty, di¥er5ty and in￿$th •ThJ chalervjes dstriminlv)n. The SlrategK Han 15 5upp)thJ by * OperaDm￿ Pl 8 seFES d AdJn pl￿ tyjt li detail the sleys that Will tske overthe next three years. Flans wKludÈ: SeNKe Oel¢ry Team Plar Researth and C￿pa￿jAin4 Plan C¢)mMuna￿"OnS PL I the work th we do in movY¥J tcrtwrjs achi￿9 our %¥ stratsg￿ goas ill b8 under￿n￿ed ty • hun¢r ol supporfirrfj fvKttsJns.' Govern• Qtsalty assuran Perfo￿an￿ mana9enwl Comptian¢¢ Each ol the SUFpothg fvrKIions wil b• a5yJned 8 rvJrrthr ol armal wnFrf0￿e0t rtieth•s, which ￿11 be mon10￿ and rewrted to Bo•Jd. P*6

CITIZENS ADVICE CAERPHLLY 8LAENAU GWENT REPORT OF THE TRUSTEES FQR THE YEAR ENtED 31 ￿ft¢H 2023 STRUCTURE. GOVERNANCE AND WANAGEMENT Govemlng documont Citizens Athce CaeFplMty (>￿t s a regtsterèj tharity and a compary Iimrt￿I by guarantee. Thè maximm liabilty of eath member is Imited to one pJuTrJ. The Dryan￿at￿￿ i5 grpdemed ty rts ￿lem￿and￿M and A￿e5 of AssocialJn as ameNJed in ￿ 2011 cfftzens AdvKe C4erphAty BLgenau lnoTrjrn￿ as a ¢(Trp￿ linited by gua￿ on 27 Juty 2CQO. R•¢rultm¢ntand appointmtnt of new Trustees. are also directus ofthe 0￿PanY. are Iba¥e aTr ¥tsrest h) fLntrring Ihe oflhe charity and are mairèf drawn IrDm the lo¢al •rea. A separe kwo¢ess ayretsl ty th¢ T1￿ Board 15 foknBJ for Ihe eion ¢f the Chair. Organlsalional Stru¢iui Citizens Adwo cat￿h￿ty Btaeftau has a TAtstee Board of up to 15 mmtr¢rs W￿￿ met quarterfy and ale responsde for the sli8legK direclp?n aTrJ p)ky of the charty. Al weseN the Boarf has 10 members who bring a range of ski115 oryantsaii¢ti. Ed Evans Mostyn Trdvi¢s Gtyn Jones Gordon Pankhj￿1 Colin Mann Tudw Da¥ie5 Julia Rose steve SkNer Jackie thx Lili Thompson Phylli5 H￿15 Karolina Majka Steve Evans Chair Treasurer Ele#ed E￿ed Ekoed EkLxed Elected Resww 22 Augusl 2022 Cwted 1 Ccentser 2022 Cw>ted 1 Lerthr 2022 The ro￿ ol Ctthpany Secretary is fir￿ ty Ihe Chief Execubve ￿endS eoard meeti￿$ has no Voting rights. A scheduk of de￿9atiOn is in rAac¢ and day to day reS￿￿'￿ty for the O￿ar￿sat￿ wth the Chief Exe¢ub¥e SLWOrted by a rnanagement team. The ch￿ ExeGulTrve responsrfok forkSWiYJ that the iemis rf contrnds fvrKJirvJ •tyeefffiis are al￿8d lo •nd that all kty perfom)arte mdicAtors are mel. The membws ol the Senior Managxfit Ten have resp)nsi￿￿ lof the day to day operationa¢ mana9emeTht olall ser¥K•s ar1 bne mana9ernent o15taff. Overall ￿ponSibl[ty fof the managemeni ¢4 c11tt￿$ Caerphily Blaenau Gnl ￿$ts ilh the Tr￿lee Board which is responsilAe for 5ellir#J the Strategr Ij.redK￿ ￿ the oryanisation and the pc4Kies of the tharty. Board memb2 are charity trustee5 and company director5. The trustees ¢¥rry IIE ulAnale rp5ponsé)ily SJr the cond￿1 ol Cii¢en$ Adv￿ Caerphaty ￿8enaU Gwnl aTrJ forertsurir¥J that the chanty Sal￿￿$ ts al and toniractual obligations. Twslee5 meet as a mnimum quarterfy and ddegale d•f4wlay operath)n of Ihe rAgan1Sat￿n to sen#)r man*Jement. The TN5tee Board indeperdent managern￿L A rEgtster af merrthrs. iilere5ts m•nlained al lh¢ rEgi$tered office and is a¥a￿at40 to the puui Paye 7

CITIZEè4S ADVICE CAEIIPHILLY BLAENAU GWÉNT REPORT OF THE TRUSTEES FOR The YEAR ENDEO 31 MARCH 2023 STRUCTLIRE, GOVERNANCE ANO WINAGEII Stsrnmary of ResponsiEHltlits OF¢rational rtsp¢)NsfftJdty lor Ihe ser¥ic Tith Ihe Clf Exe¢uti bawj In Ihe B3rgowJ off¢¢. FinarKial and HR marTragement is pmJed ty the Resaurtes Mwer aThl Senior Frnn￿ Offw. who are ako based in Bafg¢Jed. Oay.tLNday lire managvnert swe ts the re5pon5W of tt Oper•iims Martag¥. Tr Head of Dvjiia Opefatiafis has responsblty contact centre services. There are ts¥o man offKes operaliNJ in B¥rgoed and Risca aThY a ML￿thanne1 cwla¢i ¢enfrt fft C•erphilty. Citrlens Adv Cat￿h1￿ 8kenau Gwent offers a Ahye ol deh¥ery melhthJ$ it1￿JIng, open door ' Jr main effices and at oulr•ath Ven￿$. 3PPDinknents, IthFkne. ￿tter. erna4 and w%bchal advice. We offer wsits for speuk proie¢A5 and ckent gtoups. There are approximatety 10 YO￿nteerS. exdudirvJ truslaes. Funtling forthe $e￿￿e wmes predonwnanty Cwphify and 8￿enaU Gwenl local authorit￿$. The Chref Executive¥ sa￿ry i5 rev%4Td p￿￿1¢aThY and s set by the Finance and Personnel Committee of the Tw5tee Bo•rd. SalarEs of other seNor managets are p¢rwdK ar•J ap set ty tha Finft￿ 8nd Personnel Cc4nmrttee oltheTNsle• Board in Co￿￿Ulat￿￿ th8 Execut1￿. s•lars in parti￿18r. Inductlon aftd tralnlrwJ of in y appclnled tru51ees arE pfovKled wth a wmprehefi5Ne lo con5 Advth CaÈrphiLy 8Lign¥u Gwent Ihfwgh the provts1￿ of7Mitten inducknon materi. traning coutses and mentoring ty eslabI￿hed trustees. Related port10s Citttens Caerphilty Bla8nau GErrt is a mertei of Citvzens hKh proykjes a fra￿￿ork for standard5 of •d¥Ke 8nd ca5eWOrt managernert a5 YA41 as monrttyM¥J pro9￿55 Ja￿St these staTrJ¥rds. Operating poli¢ies are independerW det￿Ined by Trustee 8oard of Crtriens Adv￿ cae￿1￿ 81aew order to ljffil rts tharlabk objects and cornpty with nalb)nal Member5￿P wull￿￿nts. Page 8

CITIZENS ADVICE CAERPHILLY BLAENAU GWENT REPORT OF ThE TRUSTEES FOR THE YEAR ENOEO 31 MARCH 2023 REFERENCE ANDADMINISTRATWÈ DETALS Regtstered Compatry numbor 040412 IW 5pecffdlCther) Registered Charity number 1084045 Reglstered office 1-2 Church Plac• BARGOED Cawphi CF81 8RP Trnst The b11)Y￿ry Feople were d¥tdorthLslees oflhe Ch￿ the)ar Date of s￿natIon DirnctorslTrust•e5 ostyn Dav Gordon PankNJryt Glyn Jones Tud¢rOavies Steven SkNens Colin Mann Julia Rose JathN? Dix Lili Thompsd Edwa￿ Evans Phyllis How15 Karokna Ma Sle¥e Evan5 Status dlrector OY09f2LK11 Chair Ve Cha Tr•a$urer 27110r2011 1W12QW1 1211012CIJ3 2W07t2012 2S10712013 061JZQ018 171Q9r2020 181D3f2021 01112r2022 01112r2022 01112r2022 Ekcied Elected Elected 2W09r2023 Elected Elected 22AIP12022 E￿ed Chlef Ex•cu￿¥•. SThin Elr Senlor ManagernentT&•Tr: Janewaters (Resour￿ Mana Mdain Managw) Ceri Moryan ((eratso￿ Mana9erl Company SeGre¢ary: S¥non Elir Audlto MHA Staltstory Audrt Eifed House Oak Tree C￿rt CardrffGale BuwE55 Park CWIOIFF CF23 8RS 8ank* UnityTrusi Bank PLC Nine Brindleypla BIRMINGHAM B12HB Barckys PLC 14 C¢)merwl sireet Nf20 1HE Pa98 9

aTIZENS ADVICE CAERPHLLY BLAENAU GWENT REPORT OF THE TRUSTEES FOR THE YEAR ENDED 31 MARCH 2023 STATEMENT OF TRUSTEES. RESPONSIBILITIES The truslees arÈ also Ihe dirEetors of Crt¢ens A¢fvic• Caerphity ￿enaU Gnt Iwthe purpose$ 4)f C￿npanY l) are responsiblè for prepority the Report ol Ihe TnLStee5 and the final￿￿81 Stalements in ￿COrdanCe with applicabl8 and United Kingdorn Accountry Slarthrd5 IUThied Generaty Axepted Practicel. Crxnpany iw rewirts the tNstees to p￿pare finanaal slatements fu each finan(4al ￿ar gNe a trne and fail v of the $late of aflw'r5 of the charita￿e ¥nLI ollhe incomws re50ure5 and •pp14tity) of resou￿5. including thB IncLne and expeNJiture. of the ¢hatst4è company for Ihat pe￿. In P￿pa￿A9 tfthe finanL?al siements. the iruslees 8 rewwed to sect Suitab￿ acctyjnlry polKs aThJ tfn them ￿l￿r￿,. c&serve the metws and pritps in the Chaniy SORP., make judgements and estimates that awe rea50nabk arhy pDAent'. epare the finanual statwn¢nts M the corKem IM$¢ unkss it is InaFvrtprote to ￿￿$um1 thai the ¢h4rd conwany ￿11 corthue in tr￿ne$s. The Irustees are ￿pOnsIble fvr keepw prcpi accourknng rKoTds dtsdosewth reasonabk awur4w at any lift Ihe financial p05rt￿n of the Chantab￿ company and lo enable them to ensure that the fffiarKkal slatements compty Ihe Companies Act 2C4)6. They are abo safeguaftlfftg the ¥sseis ofthe charl ¢tynyny and hc fty laking rea$mab￿ steps fe¢the preven1￿rt 8￿j delect￿ of Iraud and other ryukrits. In $0 kr 0$ ts Inlstees •t amare: Ihere ts no rekwont audl irrformatkin Ihe charitablE compèTrls authlors are unawar¢." and the tDJStee5 ha% taken all steps that W ¢)Ught to have laken lo make Iheffl8ehe& of any rete¥ant audrt fr>rmatiw and lo establish Ihal the awtry5 are ofthat infornation. AUDITORS On 30 June 2023 as a resul of a recentmerger, Watts Gre9￿ LLP reswjned as auditors in accNd•n¢ewffjh Section 516 ofthe Compan￿$ Act 2C#)6 re-eThJaged ts ser¥u5 8$ MPLA. The atyjitors, MHA. knll be prwed forwipoirthert at Anrwal Ge￿ra1 Approved ty ordw ofthe Btsartl rfTNstees OA 9 ￿ember 2023 nd sbJrJ on rts behaff ty.. Elirwn~Company secretary Pag• 10

REPORT OF TrIE WDEPENDETr￿ AUDrroRS TO THE lllEMBERS OF CITIZENS ADVICE CAERPHILLY 8LAeNAU GWENT Qplnion We have awlrfed the finano•1 si•itynèits of Crfrwis c¥erph￿ BlaÈnau tknn¢ lthe'¢hiiatik lort year ended 31 Marth 2023 whth CLThPW the Statement of Finatitial AdM¢E5. Ihe Balanre Sheet, the Cash Fbw Stslement ar¥J neles ￿ the ￿anCIal Stslnenls. inLJding a summary of swjnfftant aco)untirKJ poli￿. The finanoal reportiThJ framewort that ha5 teen li tha"r weparation appk8 Lw and Unrted lfjThJdrxn ACc￿nti Slandards (Unit&d Kirydom G¢nerally Ac¢epted Acmjnbng Pra¢Dcl. In our opinion the statemerts.. swe a true and tsir of th? slate of IhE ¢hari&bb2 tomparfs allairs a5 31 31 Marth 2023 orvj of ts kno>ning ourtes and aP￿￿alKIn oliesources. ithjdry ts it)¢cme afvj eyThYilure. lor theyear IheTh ended.. have been Pfopety prepaied in accordarts th United Kiwrn G￿ra1￿ Accpl8d Accwrlir#J PraclK8,' and have been p￿ared in ar£ordar Ymth the requ1rp￿￿nts rfth¢ C(xYyans Ad 20￿. Baslsfor opinion We condurAed our a￿rt in accorfanct lntemalb)n￿ Slard5 on Audiityj (UK) IISAS IUK)) and ar1￿1¢?￿e law. Our responskni under thc6e slandards a￿ fvrther descrtsd in ihe A￿￿0[5. responstJi&ts for the audit of the finanrjal stalemenls sectKffj of our rwt. a￿ ￿depe￿leTht of Ihe dwrlable ￿MpaTry in accordan￿ with the elhKal requffEmenls Ihat are rdevanl tts oui audit ol Ihe fiThonryal $￿emeNts in the UK. the FRCS Elhical Standard. and we have luffi1￿ our other eth￿ reswsit4its li a¢L￿dar￿ ith IhBse req￿rernents. beknie thai the a￿J ¢¥idence we ha￿ ebtsir￿1 i5 sufficenl and apFwriate to prwKle a basks fof ￿rOWn%)n. CorKlus10ry6 relatln9 to 9olThJ concvn In auditing I￿ fnarial St•ltyn￿ts. TAt have concwa IhtretrLtslees' Ltse oflhe going ¢•n¢wn b¥$$ olx¢ountsNJ Ihe preparation Of￿ financial statements i% awopriale. Èased the we ha% have JentiW wy material ￿la1¥¥j to events or cMditKJn$ Ihal, indivhdualty or cc&clNety. may casl s￿nthant ors Ihe Chardabk Djmpaftls ab￿ty lo continue as a 9Thr•J ¢oncem for a per•)d ofai kast Melve monllls frryn n thè f￿anCIal star￿ents * ¥uthor¢ed frtrissue. Our iesponsibili15 and th rnsponstskn rf Ih? tru5tee5 rE5F¢cI lo ga4vJ conrAm ar• dexnb•d in IhB relvant %ectKJns ollhi5 reporL Other inforniation The trustees are resp0nStts￿ lh• crther infonna1￿. The ollr information ¢¥￿mPliSes the inf0rnat￿ inchJd8d in the Annual Repori olher Ihan Ihe fin#noal Sts¢￿ert5 arKf ¢)ut Reptyi oftr IndeFendert A￿y￿Or5 thereon. Our opinH)n on Ihe finanual s￿£￿ents ￿￿5 not a>¥ertI￿ Ot￿r inlryrniM and, exwtOt￿ e1ent otherwse expl￿rtty Slated in OUT reptsrt. we do notexpress any lorni OfassUrn￿ effid￿￿)n Ihereon. In connecbon V•ilh our 8￿j11 ￿ Ihe finanaal 5tsternents. (wJr ￿5p￿Si￿.1fy k lo reJ olher InfO￿all0￿ aTrJ. in doing so, t•n$hler whether the other in1Nm#i￿ s mateiialty incor¢sfytent with the finanual slalements u our knovAedge obtained in Ihe audit or olhenw ¥p￿arS lo be malerialty mvsstaled. If ￿ Yentfy such Material incons￿le￿￿$ or appartnl material mtssiatements. * are rtquir1 to deternwne whetlr ihis rise 10 a material misstaiemet)I m Iho financial staiemenls lhems8￿e$. 11. based ofi Ihe woth * have Ferfomed. we eondude that there i8 8 material misstatement d this other inlornalion. are wuired lo reF4Yt Ihat fact. ￿ h￿e lo report in this regard. Oplnlons on othermatters wescrfbed by theC￿nPan6esA¢t 2006 In our opinion, based on Ihe undertaken in the cwr5e of Ihe 3udrt". the informatbjn given wi the Rewrt of the Trustees lor the finan￿￿ yw fvr the statements a prepared i8 LYJrtsr&tsnt the financial statements. and the Report of Tw5tees ha5 been prepared in a¢cry4trilh apptitabk 9al reqLwrerreni$. Mattws on ¥thl¢h ￿ ar• rgqulr811 to report by •xc8pUon In the fjght ol Ihe and undetstanding ¢Athe tharitth ¢tynporty aThl ts en¥¥roDrnent ithined in Ihe cc4Jr5e of the audil. * have not ￿enti￿ material mostatements in the Rewrt olthe Tr￿lee$. ha¥8 nc4hing to rnport li rEspeei olthe maiw5where ihe C(ryarvd Ad2rf6 req￿re% Us lo rewt to y . in ouropinion-. adequate 8ccountiNJ records have rwjt been keFI or retw1￿ J8Wate lor our have not be￿ receNtiJ from bfanches not vtsited by us,. or the finaryial slaiernents are li •)r￿en1￿￿hthe rEryxd5 aTrJ relurr: certain thsd¢sures oftrystees, ￿M￿reratiOn by law are h¢¢ madt." or * have ntl receNed atl the 4rfomalKJn •nd ex￿nat￿)￿s wuire lor or the Irustees were not enlrfded lo take •Jvantsg¢ ofthe smal cÉryan￿ wuirgmont lo Prepa￿ 4 Strategic Report or in wepariry the Report of Ihe Tnjstees. Pa9e11

REPORT OF THE INDEpENDEp￿ AULXTORS TO THE IAEM8ERS OF CITIZENS ADWCE CAERPHILLY eLAENAU GWENT RespOr￿ul￿0$ oftfttste•s As explained rn¢)re in tr¢ siatement of Tiusis' ftesFonshbAities. tt a180 diredorn ￿ the ¢haritable t£thpany Ivth¢ puwes of ccrfnpany L￿) are ￿spOnsI01e lorthe prepa¢alh)n ofthe financ4al statements and for being Sats5￿ Ihat Ihey gNe a trL% and la¥ aTra for such internal ¢¢￿tr￿ as the trustees determina is necessary to enabk Ihe preparatkin offfian¢ial staM￿￿ that are I￿ m¢rbal mis5131m￿t. 7heiherdue to orerr¢f. In preparirvj the finarKral statement5. the trustees are resp￿511 for assessiTrJ the charitabkn cDmpanls abilty to linue a5 a concwn. di5do5wty. a$ rnallw5 tD 9owvJ and usiNJ the going cor￿eM basts of accountiNJ Urt￿$$ the Iruslees eihef tr)ier#J to I￿￿•JaI0 Ihe eoftyny or to cease ¢JFerthis. ar have rK r•al￿tr alterna￿"1 but to ¢Jo 50. Our responslbifjtyS forlh¢ •￿d￿￿the fin•b¢lal slaiemerts Our Obje￿yeS are to obtsin reasona￿ a5swarKe abwt wtslhEr thE fiTh8￿1 staterrwts a5 o are free Ircffl material mis￿$1¢m¢nt. due to fra￿j oreftor. to tssue a Report ofthe I￿ePermIent A￿lIOrS th•¢ in¢ludes our opin￿)￿. Reasonabte assurance ￿ a hyh level 01 assufance. t¥Jt is not a gUar￿fee that an audit condi￿ted rn ordan¢e with ISA5 (UK) aPways (ktect a rneri￿ Misstat￿nI le￿Sts. kli5slalerrenlS can arise from fraud er error and are con5•Jered Materi￿ rf, or in the aggregale. r•Ldd re•sonaty ￿ expected to influenGe Ihe econcffjic dectsv)ns ol usets taken M Ihe ba&s ofthese finar￿1?1 statements. Our 04'ectNes art to cètèii leas￿8￿1e assurarte abtyjt ¥Ar the f￿r￿la1 statanents as a ¥thobÈ are Iree from material mi55talernent. fi•thef due to fr•Jd or error. arrtl to i55ue an ALKlitoV5 Rewt that inckJde5 our opinicffj. Reasonab￿ assurant is a hb3h bÈvd ol as5urahce but ss a guaRrtee that an audit conduc4ed in acryirdarte with ISAS IUKI wll always detecl a material mi5stsiemenl when rt exists. Mi%stslements can artse fraud or error and ale con5Klered material rf. indivkJalty or in the a93regate, thof coubj ￿aSona￿ty be expected to the econTrTric dec￿￿)n5 of users iaken on Ihe basts oltrse staternerd5. Irregulaiities. ndudiny fraud. are instsrtes of nDTht0m￿￿nct with lawts arKI regulabtsns. We desKJn pr(Kedures in linè with our r85ponsbilrties, oulb.ned above. lo detecl material m5ts1rAnents in resFed of wre9u1aii1￿. including fraud. Th? spetifi¢ pr¢cedures for lh￿ •ld wl¢nl ity these •E up3blE of w￿￿￿1￿5. Ind￿j1 fraud is delaikd bdtrw.. We evaluated martagennt's i￿entiVeS aNI opportunAies lor frauthjknt maniwLthn of Ihe finartiil Siftnts lincAJdry th¥ iisk of override of contrdsl aTrJ d￿rm￿d th Ihe w￿paI rth5 were related to P051iTrJ iThaccurate joumals We addressed Ilse ￿kS Lry carryty out $pecthcaty tarpted prwthffes. whth I￿v￿ad." EN4uiries of management. those charged with gtsv¢mance around adu¥l #nd poftti01 Irt￿￿rt and dawn$'. Perforning audrt o¥erthe of management ￿rr￿Je ofcortro&. ￿d￿ng lestry ofjoumal entries 4Xheradju51ment5 forappropriaterss and evaluatir¥J tl lyrriness ralion of synth¢ahttrartSath￿S out5ry1e the nornal (yJurse olbusiness., Re¥iewng minutes of meetings of I￿Se ¥Ath go%wnarKe'. Ev31uatin9 the reasons for any or unuwtran5a¢btyl$". Revwng finantsal statement disd05ures lestirg to SLPWtry dtttffler1at￿ to assess comp1k￿￿￿1th •ppli¢abte and re9￿￿￿"0n5.tQ urbdetyin9 SWPOrtng do)Jrr￿￿al￿. Becwse ol the Inherenl lThrta1w)￿ of an there 15 a risk Uwt ￿ WAI Mt de￿ al ¥reguLaribe5, %bJding those ading to a material mis5tatemenl in the finanual ststements or nonthe4Jmpliance ilh regulatM)n. Th2 r￿k increase5 1 more Ihal compliort¢ V4th 8 l or regdab¢fi s rem¢>4ed from ￿ evert$ oThJ trarsadw)ns reftected in th¢ finan¢ial $tatemen15 as ￿ w￿1 te k551&Sf to becryne aware of Instan￿ of nOn<0m￿n￿. The is a150 greater regardirrfJ irre4￿ar￿es 4ccurrin9 ¢Jue itsfraud roitrÉrthan error. as fra￿1 in￿s UeThtx)Th￿ G￿￿1MÉnt. forgery. cdlu5ion. cffiission wmjsrepwertal￿ts. A fvrther Jexww ol our resporilMlitS for Ihe aLKIit of tt firtarwl staleThents 15 loGed on Ihe Fthanaal Reporting Counafs websle at knw.frc.Org.￿￿J￿¢)rSresF¢JnS1￿.kn5. d•scrylk)n forms part of our Report of Ihe Indepa)denl A￿ailOrS. Page 12

REPORT OF THE INDEPENDENT AUDThORS TO THE AIEMBERS OF CITIZENS ADVICE CAERPHLLY BLAENAU GWENT Use of otsr rw)ort This report 15 made sow to the tharl4>l¢ membBf5. 85 a bts. in x¢ordorth Chapter 3 of Part 16 of Ihe CornpanE5 Ad 20(6. Ow audit wtyk has teen urthrtaken $0 Ihai mqhl Wte to thariiabk ¢ompanVs membets those matter5 we e required to state lo Ihem * an a￿StOr$. repjrt and for ￿ other pu￿¢se. To the ful￿$t extent perrnrtted by law. we do not a¢￿pt or 3wme ￿ponSo111￿ lo anyrne other than the chantle company and Ihe tharItab￿ compaThy $ rr￿rnbe￿ as a br•Jy. forour audrt woth. for this rtport orforthe wnKJns we have form￿1. Morbmer (sen￿r$18tthryAUthlor) fof and on bh•Nof MHA Slatulory A￿J*Or CARDIFF CF23 8RS ..0911112023..-............................ MHA 1% Ihe trading n•ne cl Machrtyre LLP. a pathrshw ￿ Eryland and Watas Ir¥stered number OC3123131 Pa3e 13

CITIZENS ADVICE CAERPHLLY BLAFNAU GIVENr STATEMENT OF FINANCIAL ACTfllTIES IINCORPORAnNG AN INCOME AND EXPENDinNIE ACCOUNT) FOR ThE YEAR ENDED 31 MARCH 2023 2023 Total fvnds 2022 Total fvr fiJTrJs INCOME AND ENOOWMENTS FROM DonalKn5 and logaoe5 185.329 185.Y29 166.744 Chaiitable activities Gener￿15t advice Spe¢i¥list advi¢ 557.754 4.612.514 328.575 5.170.268 328.575 4.643.439 355.607 Imvesbnemt 324 Totsl 5166114 EXPENDITUR£ ON Charitsble adivitre5 Generalksl lTr&ice Specialist 179.319 4.734.431 4.913.750 312.403 4.477.C64 T•tsl 491 722 Net gains on inyesknents Actuarial gain5 ¢n pension 8,342 7,941 295¢ NET INCOME Ttsn$feYs thnds 936.703 2C6.658 1,143.361 647.750 Netrnov8ment tn 954,397 188,964 1.143,361 647,750 RECONCILIATION OF FUNDS Totsi fvnds forww¢ 2.431.135 223.701 2.654.836 2.007.086 TOTAL FUNDS CARRJED FORVIAr 3.385.532 412.665 3.798.197 2.654.836 Tls foTh wl oflhese fmarhjal statemerts Paw 14

CITIZENS ADVICÉ CAERPHILLY BLAÈNAU GWENT BALANCE SHEET 31 MARCH 2023 2022 Tolal fvods nd5 fvnds FIXEDASSÉTS Tangljle assets Inveslment5 14 15 422,293 422.293 382.666 111220 691,855 891.85S 493,886 CURREF￿AsSErs Debtc Cash al bank 16 379.196 1462 355 93,804 318.861 4173.OiKI 1 781216 111,371 2 077 724 1,841,$51 412.665 2.254.216 2.189,095 CREDITORS Amounts fa￿9 due ilhin one yeor 17 1385.8741 1385.8741 1292,1451 NETCURReiiT ASSETS 1.868 342 TOTAL ASSETS LESS CURRENT UABIUTIES 2.347.532 412.665 2.760.197 2.390.836 PENSION ASSET 21 1.038.(ts) 1,038.0 264.oc NET ASSETS 3.385.532 412 665 3 798.197 FUNDS Unrestricted fvnd5 Re51rided fund5 3.385,532 2.431.135 TOTAL FUNDS 3.798 197 sthjecl to the 5m8N c￿￿¥nIeS ffjime. The finanraal slatemeots ￿re by the eowd ol TnJ5te•5 w¥1 authrnd for issue ￿ 9 No¥eTthr 2023 and Yiere 5vJned on its b¢haWby". ie5- Try51ee The nrtes ftym port ofihese fin￿￿al Page 15

CIT12ENS ADVICE CAERPHILLY BLAEFIAU GWEiir CASH FLOW STAfEMETrir FOR THE YEAR ENDED 31 ￿RCH 2023 2023 2022 Cash flovts from opernting Cash generaled trom apertbo 152.2 746.833 i ¢ash by ow'rg adi 746 833 Cash flty•¥S from Investing ¥Ktivilies Purdwoftafigib￿ fixed assets Pwchase d fwed asset iweslments Inlerest received 198.764} t350.ftsJl 48.811 324 Nel cash used act Cash n¢)w5 from financln9 actl¥lt L•an repayments in year Y.5 Net cash proMdedby￿u$8d financ¥￿ Chang¢ In t•sh and cash oqulvalvts In the teportlng pertod Cash and cash equivalents 8tthe beginning olthe rèportlng pgrlod .508) 643.7 1433 968 Cash and ush rqufvalents atthe gnd ol th¢ reportlng perlod 2 Q77 724 Page 16

CITIZENS ADVICE CAERPHILLY BLAEMAU GWENT NOTES TO THE CASH FLOW STATEIIENT FOR THE YEAR ENDEO 31 AiARCH 2023 RECONCIUATION OF NET INCOME TO NET CASH FLOW FROM OPERATING ACTMllES 2023 2022 Incorne loryw r¢porfir¥J peMd las perlh StalemertolFinanclal Actl¥itfjosl Adjustrnénts for Depreoatron charyes Gairs on inve51ments Inte￿$t re¢eNed Mortgage Interest paMI Increa￿(￿e¢re#sel ￿ p¥OV￿￿ Iln4Yeas¢yderyease in (*bto IDeuease)fincrease in creditors 1,143.361 647,750 59.137 18,3421 56,752 17,9411 13241 1.965 (373.OCiI 332.241 (T14.¢Xrf)I 1361.6291 Metush provldvd ty oporalityts ANALYSIS OF CFLANGES IN NEf FUNDS At 114Q2 Cash flr At 31rJr23 N•¢ cash Cash at bank 2 077 724 ￿ ￿16 2.077.724 1.781216 2.on.724 1 781216 Pag• 17

CITIZENS ADVICE CAERPHLLY BLAEP4AU GWENT NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDEO 31 MARCH 2023 STATUTORY 4FORMAnoN Crt￿$ caerph.lty 8taenau Gwenl rs a regtstered chanty and private (£vnpany limited ty guarante ha¥Ang ￿ share capital. Vmbers have agreed to contnbjle £1 in Ihe event of a wwdiry w. Tho ¢ow $ irwrporated in Wales United and ts off B 14 C￿[ch Plxe. Bargced, C8erpl¥lty. CF81 W. The nalure•ftt ccthparryts •rba prrwal adMis 15 d￿Closed within Ihe Rewl ofthe Tw$tees. The finaTrTral statements ¥¢ wesMted li Steiliffj Wl. Ihe compryS fvwKIK)ro1 ¢utterw. 4nd rtyJTrJed lo the nearest wTrJ. The pdKie5 appw in the of fmarKial s¢miis •m set out Lfow. These P￿"L)eS have teen co￿0¢￿Y W to al years pregerled unless th￿•Se stated. ACCOU1￿￿G POUCES Basis of weparing the ffirwn¢ial statements The finanoal statements of the tharItab￿ cthnpany, 15 a berÈfft under FRS 102, have téen prepared in accordance with Ihe Char￿￿8S SORP IFRS 1021'AccrAJnbng and Reporting ty Charit￿. Slalement of Recommentsj Prn￿re opplKab to Charit￿ prepavry theif accowts in accNdance wlh the Financial Reportmg Standard 8tWKable in Ihe Ll( and RepublK d Ireland IFRS 1021 leffectwe 1 January 20191., FinarK4al Reportirs Slandard 102 The Finanrial Reportng Stsndard apptitable in Ihe UK and RepublK of Ireland. and the CompaNes ALI 2006. The ffinarwl Stat￿¢￿1$ have been Fvepared thJ¢rthe hstori¢al ¢osi ¢onvenlh)n. wth exC￿￿n of ￿Vestments whKh are ￿￿￿ded at marketvahx. a5 mothfEd ty the revaknation ofc£rtain assets. Gotng Concern J mal¥ial Ur￿ert￿nIES ex￿ relafmg wtrts or coTrJthrb5 that m•y cast 5gnfftarf doubt upon ￿ entitys •bilty to ¢ortts)￿ as a corb¢¢m. ITr￿￿¢ l inccK) is reccJnBed ￿ the Statement ol orKe Ihe ehanty has wttdknent to fvnds. it. prcèable that Ih i• te rece￿1 the arn9￿t ¢•n ￿ measured rdiaNy. c1 Oonatths afvj ￿9a￿S wKorne incths d￿ati￿ts. 9￿5 and 9rarts ihat wovbje core l￿d1￿j or are of a general nature arE recognwl ¥therp lhe￿ 15 entthnEnt. wobabikty of I￿pt and IE amDunl ran be with sulk￿nI reliablty. SIKh 1rt4me deferred when the domr speth5 it must be used in fijlure attounting periods orthe has imposed conditsnswhth musl be met tefore the chanty has uncoThJits"onal enlidemeni. Ifft¢tyne Irom ¢tsrtat4e aclv4ils irmyudes ith¢ome uJèrcontrad Orth￿ entthment to grantlundiTVJ i5 subject lo specthc wrforynance condlKffis. Thts incrme is recogned where thore B entillernent. when th& recevJ¢ is pr¢bab and the w)unt can ￿ moaswed reSy. Inwne delerTed the amounts rp¢eive4 ¥re ih •thanc¢ dthe Perf0mar￿ ofthe S¢fYowe¥¢nt towhK Ily r¢. Other IradiThJ actrlilies rBcc¥rMged a5 rdated seryK•s we Prwjed and Iherd 15 •nliUornen( wobablty ol re¢yt and the amunt (an be m¢#$u￿d Ah sUlf￿r￿ reli￿. Incu￿ is defer￿d Ihe amoLfftts receNed are in athance ofthe of the ser¥Ke to it rde$. Expenditure atslit￿$ ar as ewrxlrfu￿ •5 SOM •S IhÈre is a Wnstr￿¥t obhgh)n ¢4>nMnltiN4 1 ¢harty to that expertditure. it s pr¢babte 1191 a transfer of w)nomic tneffts will te fou1￿ in S¢Ille￿ oTrJ Ihe amount of the ct4gJn can be measwed relrabty. £wenditU￿ accourted fv)r on an accruals bass and has been das5rfed uThr headir¥Js that aggregate al c05t reLed lo Ihe category. lthere costs cannol te direth all￿Uled W Partwfar headir45 ho% alWxiwJ to aaivitEs on a ba515 ¢thI￿en1 with Ihe u¥e Of resour¢es. Page 18

CITIZENS ADVICE CAERPHLLY 8LAENAU GWE14T NOTES TO THE FINANCIAL STATEMENTS- contlnwd FOR THE YEAR ENDED 31 MARCH 2023 AccouNfiNG POLICES- con￿r￿￿O Ewndi¢¥ Expenditure on chathth adNths Ih)5e costs invjired ty Ihe d￿rty in the 01 adNth"es and serws for ils be￿￿(lar¢s. 11 ￿d￿e5 tl Of surpltss cakulated under FR5102 can vary greatty frtim yeaf to year depending on Ihe asSwnPt￿ns m•Je at Ihe ¥alualwi dale, tKA ith or no effecl upon shorf lern ca5hllows. Th scheffle dwd lo erants 2O)7108. The charity cL¥ilthJle5 to Ihepersonal ren$￿ schemes of some of sts emthees. ContribJtJn5 payab￿ to the $theme5 ar? ¢haryed to the pmfft and account in the periyl Ihry Ele. Operatlng lease agreemen15 Rentab appli¢abte to ¢pernbng lea5e5 stknstartilty al oflhe be￿S 3nd ￿kS of eMJership rMui with the lè$￿ Larg1 against profits w a straqhl basi5 over the Ferioj of IhÈ ￿aSe. The benefvs ￿ k85e irKenlThE5 are rec£w￿ed in the 51atwnent of finanraal aclNihes overthe lease perityj. Basis of recogn116on of latdllths Lhat4"1rt￿ ar8 reccgnwd 88 5C4Jn as tsre ts a legal or 0Jnslr￿ owatpjn cc4nftNts the charity to the expenditu￿. Page 19

CITIZEIIS ADVKE CAERPHILLY ￿ENAV GWENT NOTES TO THE FINANCIAL STATEIENTS- ci)ntinued FOR THE YEAR ENDED 31 lJiARCH 2023 ACCOUIITING POUCES. ¢oniinutd Opefating 18as8 agreements untestsi￿ed lunds art d¢￿t￿)n5 reswrces rec4r¥abkn or generaw lor the rtJJe¢ts of the arty knithout futherspeofd purpw and are a¥arffe as general funtts. D•slgn•t¢d lynds Designaled fur¥Js are ￿leS1rilled fwds eamiarked by tha frxptioJL¥ wrFth)￿. Rostrfctqd funds Resirtclèj hJnd5 are to be used tsr spe¢thc wrF4)ses as latyl dowo ty the O)t)or. Eynditure, meets these criteria. is tharyed to ¢he fwmj. togelherwith a fairKats￿ ol$LW and g￿rnan￿ cL15ts. Firtanebal InstNments The chaty onty has finanual assets and financial of a knnd thal quahfy a5 basK financial instrurnents. 8a5ic ffinanoal ￿￿trUm￿ts ar¢ recognwd 31 Iransacbon Yahx aTrJ $￿se￿￿endY ￿¥sUrEd 01 their setmement ¥a￿e. Debt0￿ with no stated interest r•1 and r¢¢Nabk wdhin year are re¢•rtsJ at transadw)n pri￿. M los$¥5 afBing from Inpai￿ent a¥e recognised ￿ exFeTrJiture. Prwimerts are Val￿ 81 th8 amwnt prepaid net of any trade dwow15 due. credito￿ and provisions are TE¢ogni58d wthere the charty has a present obfyation rEsuKing from a past event Ihat will prcthbty resutt In the transfer of funds to a thi￿ paty and the amourrt due to settle the 0￿￿Jail0n caTh be ffleasu￿d orestNnated wuatty. Ctsjitorn and wovsw)ns rJThaty al theSettle￿nI amount aft¢r allwn9 for any trade dBoiun15 Sfgnlfi¢ant accountin9 Judgements and estifflat•s Estimates aThJ iudgemenis are cMbnu¥lly evaluated and we based on exFerience and olher thvanl faclors, inchjding exFeclakns oflLrture events that are b￿"eVed to be reasonab￿ under ihe urcumstances. The preparatvjn el the finanual $tstemenrs wuires managwnent to make estimates and assumptions corKemiry the firture. The ￿Kir￿j 8CCtsJntirvJ e5tins ill. ty definitts)n, be h.kety lo differ from the related aGtual resuhs. No esbmales a55umpbons have been idenithed ltsl have svJnrfKant iisk ol causiNJ maierkal adjustment to the carryry amounts of osseis and within the next financial yeaf. DONATIONS AND LÈGACIES 2Q3 2022 Crants Sundry donalion5 183.381 1.948 166,714 30 Grants rec•pi•d, ncbJded ID the at￿Ve. are a5 2D23 Cxrphlty Courty Bwh Counca_ corE fvnding Biaenau <>RntCwnty 8orW Cowl. oxe fvndry 136.714 46 667 136,714 166 714

CITIZENS ADvfcE CAERPHILY eL4ENAV GWEP NOTES TO THE FINANCIAL STATEMEMTS- contsnuld FOR THE YEAR ENDEO 31 MARCH 2023 4VESTMENT INCOAIE 2023 2022 Bank interest reco￿ 324 INCOME FROM CIIAIUTA8LE ACTivmES 2023 2022 ALII Granls and contract fvTrJiThJ Genera51adv Gtanis fvThling Speualtst advi 5,17026& 328.575 4.643.439 355,607 FUrt￿ra￿S ofgrants 3ry1 conlrxtfvtsJiNJ". Umrtstitled Reslrthd Ttyal Futsjs Fund5 Fun 2023 TrAal Funds 2022 Access lo Jusiic F￿￿latiOn. UPSS Access to Jv5tic• FO￿dation- HALS Aneurin Bevan CitrLen5 Ad￿l¢¢- Buikjirvj More Cwty In Ernployment Cittiens Adwce. Errty Advth PrCgr￿ Citizen5 Ad￿Ce- kueasir#J Capaoty Citizens Adwce- Phone Strategy Impkmefiithtin Citwn5 AdwGe- Penspjn Cityz¢n$ Ad￿¢¢-￿InesS Ser¥• Citizerts Advice- Consumer ServKe Citizen5 Ad￿Ce-co￿5UMer Ser¥Ke (Enewl Citizens Ad¥ice-Cw5u￿Er Ser¥e (Scams AWa￿reSSI QlrLens Advic- Thrwyh Hardsh Ivzens Advice- Heb to C￿in.. Fvll servKe delivery cae￿h￿￿ County Cowol-C•nfKlertth Cash (Let5 Tah Moneyl Cost ol LNmg- Sub Gr¥ G￿1 Assoct%Jn Vdurdary t￿gar¥satI?￿. Communi1￿ forwork MASDAP. MaPS- centre MASOAP- MaPS- ￿bchaI MASOAP. MaPS- H￿￿ MASOAP- MaPS- Debt NAIV￿ Hub Moond8rtt Foundal•)n Caerph County Councl- fbt Rthtotrfer IntemRdhqry servKe Test & Leam Welsh CountJl f¢rvc4Lwrt￿ A¢iiM- 1rd￿rt Welsh Go¥ernment-Pthv Link CYMN (Claun avs y￿r5 Welsh Govemment_knt¢ CYMN (Rerno fund) Welsh Go¥ern1r￿￿. CymTrJ (Gerernlot fvrnll Welsh Goyernrnent- Advti L￿￿ Cymru Itkbt nd) 32,650 26.7LYJ 26.7ts) 69.715 69.715 71.448 22.879 68,339 41.594 760.000 76.988 285.128 1,055.266 50.¢JC 35.356 379.098 35.3 379.098 331.695 1,079.89S 56.243 331.695 1,079.896 56.243 15.547 475.123 15,547 475.123 29.980 1M.383 132.181 132.181 159,403 2(￿.953 Is.oDJ 206.953 15.OD) 184,9X 44.OCQ 461.952 175.417 195.086 266,086 47,49) 21.848 768,934 461.952 175.417 195.¢)86 47.4 18,867 32.654 23.649 13.315 13.315 386.4¥2 366,492 227.250 438.847 438.847 432.5C 338.252 338,252 335.143 176,704 176.704 176,1)08 fund) 36.011 65.724 36.011 65.724 34.624 Cxher 561 557 754 4 941.089 5 498.843 Page 21

cmzEN5 ADVKÉ CAERPTrLLY 8LAE14AU GWEIIT NOTES TO THE FINANCIAL STATEIIENTS- corrtlnwd FOR THE YEAR ENDED 31 IAARCH 20Z3 CHAAITA8LE ACTWMES COSTS sts {sae note n Costs (see note 81 Totats Gen¥ali%t •dvit• Swaalssl èY¥i 4.5C#J,836 284.679 412.914 27.724 4.913,750 312.403 4 785 515 RECTCOSTS OF CHAfJTA8LE ACTIVITES 2023 X122 Stsff ¢4gts Rent, rntes & ser¥ ¢th•rye Lvjht & heal In$utan¢¢ Repairs & maintenafi¢e lirduding C￿an1￿j1 siaff & volunteertra￿l ewervxs PrintiNJ & Staknrtery Telephorts 8 postage Refeon¢e materials 8 5Utwpbons Otherstsff rdated eosls Fuel ¥outher M¥ts Deweciattrjn 4.371.607 57.512 15,554 15.491 36.738 5.862 13,438 141.520 6.167 25.724 50,0tr) 4.116.386 50.966 7,561 13,882 45,523 305 10.108 75,457 6.342 45,79J 46 232 4 785 515 4418552 SUPPORT COSTS Go¥em#nce costs Tolals Generalist advice Speciah51 advi¢e 276.181 13.235 116.776 3.276 6.722 412.914 27.724 The albcates ¢5 5VPtyt as $htrn in and then furtheTaPWtiOn5 cost5 bet￿n t Caritab￿ a¢IN￿"e$ uThJert&ken. SupFoXL are alwed en a bass Co1￿￿tent wth use of resowces basal on Ihe nwnberof emphyfft houB in eath area. Pay*22 continued...

aTIZENS A(MCE CAERPHILLY BLAENAU GWENT NOTES TO THE FINANCIAL STATEIIENTS-continu•d FOR THE YV4R ENDED 31 W4RCH 2023 NET INCOMEIIEXPENOMJRE) Nel incomel(eypeI￿reI ￿ 51ated after charywW(crrAit¥iJl." 2023 2022 Auditors. ￿UnEtsbtirt 4.0 59.137 650 $6.7S2 A￿1￿01$. rernyr￿rafrOn. Xlerf4haThi ser¥K¢s 10. TRUSTEES. REMVNEIiITION AND BENEFTTS There no bitses' reN￿n?￿tIM or thr beneffts the yew ended 31 March 2023 ¢x for Ihe year eThJed 31 Mafch 2022. Trustees. oxpenses rJriny Ihe year rKs exFnSes pahy to t[￿Stee5. 12021. £WJ 11. STAFF COSTS 2023 2022 Wages and sakr5 Stic4al security cos15 CAher Fen5kJn costs 4.108210 346,419 216.825 3.871.333 296.514 4 389 735 2023 2022 Number of admin&trati¥e staff Number ofmanagement siaff Number OfsUpe￿￿Ofs & learn l•adu5 Number olraseworker5 1 •Jvise Numter oltrainty & ￿er￿ NUm￿r ofotherslaff 13 15 204 Th• ntynLer ofernpbw$ ￿$¢ ￿P1￿ye benffts 1exeknli￿j emp￿1¢1 ¢4Stsl exoeded £60.OW was.. 2023 2022 £60.1)01- £70.coo The number offillt4ne equvnl•nF4y•WS thjriry thEyew•¥ 165 I2022- 1581. The key managem• persoM81 reMuM￿Tr)n benefjtsdur¥J Ihe ￿rWa$ £209.37612022.£298.4461. The arno￿t ol redurthw costs pobj the year Wkd £4.7V (2022- £NiD Page 23 ¢an&nued...

crrizENS ADVICE CAEIIPHILLY BLAENAU GIYEHr NOTES TO THE FINAIKIAL STATEMÉNTS. ¢ontlnwd FOR THE YEAR ENOED 31 ￿RCH 2023 COMPARATIVES FOR THE sTATE1A￿ OF FINANCi4L ACTr4mES Total fimds hjnd INCOMEAND ENLthVAIENTS FRO 166.744 166,744 ChariLible XllvlO•s Generahst admce Spetsalis¢ •lvKe 275.826 4,367.613 355.e4)7 4,643,439 355,607 Irweslment 1￿me 324 324 Totsl 5168114 Charltable ¢UvW•s Generalist ad%lce Spetsalist ad¥Ke 283.829 21.823 4.193.235 322.418 4,477,064 344.241 Total 305.652 4.515 653 Nei gains M ￿veStme1 3W2.941 302.941 NET INCOME Transfers bÈten lunds 440.183 207.567 108 125 647,750 Net movement In fyrtds 647.750 RECONCIL14Tr)N OF FUNDS TrAal funds breughl foTh¥ard 1.882,827 124.259 2.(#J7.086 TOTAL FUNDS CARRIED FORWARD 2 431.135 223.701 13. FINAPICIAL INSTRuIENrs 2023 2022 FSnanelal asstts Financial assets Ihalate debl ins1￿￿•￿ measured al ￿or1￿j I￿1 Finantsal 4$s8ts measured a¢f•val 2,217.792 2.157,635 111.220 2023 2022 FInanG1￿ liabllitl85 FiTranciaJ lia￿1￿￿ M￿1￿¢1 * amrtoed Cost Finanual that#lities rMasurnd 81 fawvzlue 302.477 200.630 Finanoal assets ￿￿asUrE￿ at ¥mtyb5ed c05t C4)mws¢ ¢•sh af bar aTrJ atyAwJ Financ&g1 assets measured attswvolue tsed asset Thestrnwl Finonoal lialith5 meAsw¢d al ¢thw¢ tr•le ¢redittys. ther uoditors. dele¥red irKome and ac&wals. P*24 contiTh￿d.....

cmzENS ADVICE CAERPHLLY BLAENAU GWENT NOTES TOTHE FW4ANCIAL STAT&IIENTS-contlnued FOR THE YEAR ENDÉD 31 hlARCH 2023 14. TANGIBLE FIXEDASSETS lo l¢¥sehokl Fixtures Freehthj fittiThJs equirnani Totsl$ COST At 1 Aprl 2022 Add1th￿S 1,19).526 40,452 13.245 77.509 Xl.826 215,579 54.693 1,524,066 98.764 At 31 IAarrtb 2W23 53.697 DEPRECIATION At l April 2022 Charg• lor ￿8T 39.282 2.744 156,882 1.141,4C(I 12.488 At 31 March 3)23 8￿.132 42.026 1,200,537 NET BOQX VALUE At 31 Mari 2023 11.671 75.985 422.293 Al 31 Uatch 2022 A professronal valuatw of 1_2 Churth Place was ct¥nP￿ed in J￿e 2018. Thi5 valuatitin re5ulled ITh a property inpa￿nI ¢xwse of£817.778 in 2018 an ldrtmal ￿￿Mentor£47,748 in 2019. 15. FIXED ASSET INVESTMENTS L¢$led ve$trnents MARKET VALUE At 1 Aprl 2022 Additions ReValUal￿N5 111,220 350.OCQ At 31 March 20rJ NET BOOK VALUE Al 31 March 2023 469.562 At 31 2022 111220 2023 2022 P￿StO￿al cost olin¥estrn•nls There ere no Invesim•rt•ssets outsk* the Cost or valL4thM ai 31 Ifarth 2023 i% rewoserteil ty." Listed irweslments Vafvation Ai 2021 Valuatien th 2022 Vafuati¢n in 2023 Cost 2.779 7,941 8.342 469 562 PayB 25 Contin￿d...

CITIZENS ADVICE CAERPHILLY BLAENAU GWENT NOTES TO ThE FINANCIAL STATEMENTS- contlntwd FOR THE YEAR ENOED 31 MARCH 2023 1Q DEBTORS.. AMOLI4TS FALLWG DIE W•1Th•4 YEAR 2023 2022 111 371 17. CREDITORS: APAOUNTS FALLWG fMK W￿•m OI YEAR xi23 2022 VAT 68.397 143,674 22,938 3,942 285 265 Other creditprs AcrJua15 and defeN8d ￿(￿rne 292 145 20YJ 2022 15.OC¥I 15,(1 1.075 52 443 Pen51ry1W5e- ftJndin9 dawba Iness SetyKe- fUndm￿ ¢l•ba¢k 15.IX The deferrJ K(me balar￿e rEl8te5 lo prnryeardeleThed wict)n. 15 duelo te lEtyr￿d to the funder. 16. LEASING AGREEIIE14TS Mininum ￿ase payrnenls uTrJer Tr)r￿¢￿te1th oF¢r4w ka5es lau due as f￿￿￿%.. 2023 2022 Ihin one year Bthe¢n one aTrJ fNe 30,455 12.411 26.554 19. SECURED DEBTS The bartk loaTh 1$ 5ewrnd aThl ¢horye averts frEehold conti11￿0...

aTIZENS ADVICE ¢AERPHILLY BLAENAU GWENT NOTES TO THE FINANCIAL STATEMENTS-eontinued FOR THE YEAR ENDED 31 AIARCH 2023 20. MOVEMENT IN FUND5 Trartsfets At 114r22 fimd5 31￿23 Unr4strl¢ted funds General fund Desvjnated fvTrJ. organ￿￿￿￿1 devdopmeni DesKJnaled luTrJ. A8selman48rnent develwnt 2.081.135 935.703 17.694 3.035.532 2￿),￿ 250.0 100.0 2.431.135 936,703 17.694 3,385,532 ReStr1¢t￿ fun¢•s Phone Slralety ImP￿e￿ab0n Consi￿er ServKe h G•vernrrnt.Advi¢e tsnk IRernole Fundl The Moondarrte Foundalion lo Ctsim- F￿1 $er¥ice delNery cit￿enS Athce- Het> Throwh Hard5hffj> Gwent As50Ck4lK)n Vdunlary OffjanisatvJn5 - Comrnunilies forwo tLsh Government. Cynru. Claim that's YouL Arce55 to Ju5tic• FouTrY*ion- HALS Cibzens AdYKe- Bosi¢ Income Pib)t Crtizen5 Advice. c0￿mer ServKe. Ener9y 71224 17.690 15.434 88,914 15,184 14.3161 23.827 8.788 13269 10.018 26,462 15,040 6.252 113.2691 54.949 17.1x171 57,960 7261 7,261 91.689 3.237 1.721 15.621) 178.577 3,237 971 17501 19.059 223.701 17.694 TOTAL FUNDS 1 143 361 3 798 197 Page 27 continued...

CITIZENS ADVICE CAERPHILLY eLAEMAU GWEI NOTES TO THe ANANCNL STATEMENTS- continued FOR THE YEAR ENDED 31 MARCH 2Q23 MOVEIIENT IN FUNDS- wnllny•d N•t mu4tJnenl in fvrtrts, i1￿ are a5f01￿￿. Ir￿c￿l￿ 50urces Resourc88 exper¥Jed Gal￿ and Mo¥ement in fund5 General fvnd 743.083 1491.722) 685.342 936.703 Restricted funds Phone Strategy Implemerfab wrtness Service cOns￿er SeryKe Welsh Goverrfflert.Atr¢e Link Cwnru (Remote Fund) Welsh Govemment.Mvtt Link Cymru Icenwalist FurKII Welsh Government-NthKe Link Cymnj {Spectaltst Fundl Cthzen5 Ad¥Ace. Consumer SeryKe IS¢ams Awareness) We15h Go¥emr￿r￿. Lw C>Ynru Ioebt Fu￿) The MooThjan￿ Foundation CrtEen5 Adwce- Energy A0￿e Pro9rammp He￿ lo Clavm- Full ser¥Ke defvery Citoens AdTr￿¢e- Through Hardship Cthens AdTr&iCÉ- Increasir¥J Capacity GweniAssOc￿1k)n Vc4untary Oryantsihs - COMMUn￿e$ for Welsh Counc4 fofvduntsry KKkstart Welsh Go¥ernffnl- thi￿ Link C)Inw- Claim Wnafs Ywts Access to Juslice FrymdatKJn- trLALS Cty'zens Ad¥ice- 8￿¢ Inu)me Pd Cthzen$ Ad￿¢¢. Consumei SeTVKe- Energy Money and F￿￿nS SeThKe.Webchai Money aTrJ Pensb)ns Ser¥Ke- Contact Centre Money 8TrJ Perts¥Jns S6￿e. Hewe 379.098 331,695 1.079.89S {361.4081 1331.6951 11.C64.4621 17.69J 1*434 438.847 14362121 2,635 338252 (3382521 .011 (36,0111 15.547 115.54n 176,704 47,4Xt 1176.7041 141.1981 6.252 150.OWI 1145.4501 420,1741 135,3%) 132.181 475,123 35.3 113.2691 $4,949 (36.739} 7,261 13,315 113,314 3￿,492 26.7 65.724 274,0031 P3.4631 164.OWJI 91,689 3.237 56.243 175.417 137.1841 1175.417) 19.059 461.952 1461.952) 4 734 431 2C6 658 TOTAL FUNDS 685.342 1 143 361 P¥9¢ 28 continued...

CITIZENS ADVICE CAERPHILLY BLAENAU GYIEllf NOTES TO THE FINANCIAL STATEMENTS- conlinued FOR THE YEAR ENDED 31 MARCH 2023 MoveMENT IN F1Th4DS-continued TransfErs betr￿n fund5 mowment in fund5 At 31￿22 At 114r21 Un￿$t1￿¢￿d lun Gener￿ frjnd D¢$ignalJ lund_ ￿•1$•1￿￿•1 develoFffjent OesigTraled fund- Asset man•Jement develowertt 1,532.827 410.183 108,125 2,081,135 250.(KIJ 250,000 000 1,882.827 410.183 108.125 2.431.135 RestriGted fvnd5 Phone Strategy Impmentat MASOAP Cwlact Certfe Wrtness Semce Consumei Servh Wo15h Gtsvernmenl- (Aemote F¥ndl Crtyzens Ad￿￿. Cortsum8rSery (Scams Awarenessl The Kloondance FtyJndaI￿D HE￿10 Ckin. Full seTrice delNery CityL￿$ Mvtce- Flp Thr¢wh Hardship 69,224 80.415 115.2051 {48.6781 71,224 10.2 15.205 (90,6711 14,8211 12.874 10,953 23,827 4.605 117.5711 13.269 15,364 14.6051 8,788 13.269 10,018 15.3461 You 124 259 TOTAL FUNDS 2.007.066 647.750 2.654.836 Page 29 t￿u¢d... . . .. .

CITIZENS ADVICE CAEIIPHUY BLAENAU GVIENT NOTES TO THE FINANCIAL STATEMENTS. continwd FOR THE YEAR ENDED 31 ￿ft¢H 2023 20. MOVEMÉNT IN FIA14DS-corfinu¢d Ir￿￿1￿j ResoL¥ces Gain5 arvj losses Mtsvemenl in tunds Unrestsi¢ted fvnds General fvrtd 1305.6521 3)2,941 440,183 Rostrirt¢d fvnds Pensionwtse Phone Stralegy Impkmenla MASDAP Conts¢l C¢rtre Imèss Sérvice Consumer Ser¥Ke Welsh Goyefrrfrent. AdvKe Lir tynru (Remote Fu Welsh Goverr￿n¢. Adv Lir C>Th (Gerteralisl FunOI Welsh Govefryrtsnt- A¢fvKe C>Thru (s￿¢￿￿11St Fvnd} crtYLefis Mwce. Consuw Str {Scam5 Awawe$51 W¢l$h Gtsvernftnt-knti Lrt Cyinru IDebt F￿dI Test & Leam The moondafi￿ Foufvjat Acce55 lo Ju5b¢¢ Foundaithi- LIPSS it￿en$ AdMce- Enep Adv Prograrnme Ip lo Claim. F￿1 se￿1¢e dÈfvery Cittiep)s AdMee- Hdp Through Ha￿s1￿p Cit￿en5 AdMce- 8uiWiry PArye Capauty Employment Advic? Cityzens ￿￿ce- Increayry Capauty Gwent￿$0￿0t10n Vofuntary ¢)yaThtsalth - Communthes for Wo Welsh Couftc4 forVduntaryAcath- KKkstart Welsh Go¥ernenl- C￿[￿- Claim ￿tharS Yours 176.9881 16>).7761 1688.5191 (3C().3331 11.103.944) 760,LK#) 768.934 285.128 1.055266 69,224 80,415 115.2051 148,6781 432. 1421.5471 10,953 335.143 P35,1431 34.624 134.624) 125.375) 4.605 176.C 32.6Y 1176.OJ81 132.8S41 117.5711 132.6501 {17,5711 32.650 68.339 159.403 138,363 168,3391 1146,1341 1123.0191 13.269 15.364 22.879 41.594 122.8791 141.S941 21.848 121.8481 23.649 P3,6491 227.250 132.059 95.191 4.723220 4.515.653 TOTAL FUNDS 51e£ 114 4 8213051 Advlcelinè CymN-V ha¥ a ¢Mtwt with Crfizer6 Ad¥Ke CYMDJ to d¢hw tmlv)gLr￿ natv)n•l fvthkeline team leader support lo Pa￿ a55es50rs in LCA across Waks wth Ihe am of the qualty of their telephone Jvice se￿ice5. Help to Clalm IPWot pr4ecUs¢t UP C£8ts1 Funded by The tpartmenl br and pe￿￿$ IDW). Via citr￿nS AdvKt the provts￿￿ of Plp lo CLgim. Thi5 prqed i5 aimed to 5UPPOrt d￿nts in the eath st•J•s of a UnNetsal Credit darn, Ihe applKalion through to first payrneni. Help to Clain ￿0$$ MU1Mhan￿l5 lo in¢re¥$e att¢s$ibility and me¢t support need. T￿S inC￿JeS fa¢e to fa¢e supp)rt and that ts dolNÈfed Ihrough a single nat￿al qU8uewlh a national to ClaTh dedicated kn•. Pl￿ne S¢rgy knplern¢ntslion IPSII Funded tyy Crtoerts Athe. ftrthe oiirty ser¥w ofw Ad¥Ktl¥* SF¢￿1￿1 Prmder Page 30 ¢￿t￿￿ed...

¢ITfLENS ADVICE CAERPHLLY BLAENAU GWENT NOTES TO THE FINANCIAL STATEMÉNTS. contfjnwd FOR THE YEAR ENDED 31 hlARCH 2023 MOVEMENT IN FUNDS-conUN￿l mO￿danCe FouDda¢lon The Moondant8 FtyJTrJ8tion ￿￿￿je$ dwas an opporiunty to on projects that drive transfrjrnmtional thange Scr￿ Was and ourlD¢a commuryty. Help through Hardshlp A nat￿n81 CrtYLens Adv￿ prDjed be tr Tru55el Trusl. The of tre seNi¢¢ ts to help peop￿ or househc4ds lacing hafd5hip to maxwntsèthr inwn. Our thiser5 a150 he tts •YÈntify the ￿ed lorwider adve Isu¢h as debt. immigiation or hous•w. for eX￿pIe) direthNJ pec¢4eto speua&sl onward support. CIt￿n$Advkt. kncrÈasthg Capacfty Funding Ir4m the Morw and Pwtstrjn SeThK to Th￿rese thè le¥el of available in th• Dell AdTrite Cortsd Cenlre. GAVO- Commun6tles Forwork A prwl to prov>Je dedKated ad¥iser tvne lo pec$4e in eiaenau seeking to their wnptrrfilty ¢h the $upport of the CLnm4mrts For IAbrk ieam. WCVA. Ki¢ksi•rt The TrQckstart Sc1￿me wovKled funthThJ hj enwlwts to cre ith lor 16 b) 24 y•ar okls OTh UTh¥etsal C￿d We took part ￿ the scherne with IKVA a5 Ihe bc#Jy. CWM Whafs You aaim ¥thafs Yours t5 a W5h Gowlnent eanwabJTr avned al 9Btt¥v4 FWF4È b dL whether Ihty are re￿IPl ofall the benefft incthme they a￿ enlthd lo. This project is fuTrJed ty the Ministy of Citryens Advre. The prqed p￿￿deS free independent supporf for ￿1h proseuAw defen￿ witnes¥es. SeThKed frpm wr caerphl1￿ CLYrtaci tentre, our leam provbje practicAI ￿lO￿al￿ ab￿A Ihe w¢<￿. 0$ T￿1 as emtional swjport to hel) witnesses fed mo Confident ￿eTh gNirYJ evilerKe. ConsumerSorlce a stringent tendermw wgcess. re succe55fv1 in fUr￿lfi9 lo eslatltsh and d￿ver we of fve Censumer ServKe contxl cernres. Our team tske cals rffi 8 dedKaled consLffier help11￿ number and provpJe infornal#Jn alvKe and S￿¥1 to members of the pubk with cw5wrer issues. We worft dosety wth Trading slar￿ards aTrJ marry throw to Iheir bx•l tradry starKlard offitsrs. Access to Justice Foundation. HALS Funding spea￿￿ty towards a Iree. inpadial alfv￿ sepite, WV4iLfjrJ aThl to clerts who canMI afford to pay for are not e￿3Ible for al aJ. Ba$1¢ lficome Pilot A projecl desvJned to wAh kKal a￿tt￿rth5 servi￿ to prty•J• lo young rer50n5 regarding basic inctyn•. evaluatiry whether Ihey ¥re el41￿￿ to davn. and vAthr I wArfd b¢ berftial for thèm to ba51¢ incc¢ne or remaMI wilh olherlundw Ipayments. Eneryy Ad¥iGt PmgTrrnn￿- Funding sukwrtxvj errw ¢ost Uisis by pwent lud vothfs lo re5ilents of Ca?￿hlIty C¢yJnty Counul in f￿1 po¥ety. aThJ ty ¢)ffern￿ energy to rewients of this 5cl%me. En$￿ holi5tr lvKe offered to ol Cae1￿￿￿ Cowty Coun¢4 re $pe¢rfK need ¢ recogni￿, e.g de weware ben2fits advtt. natsd funds We have made provsion lof Ihe I￿gani￿￿al EVe￿￿nt of the organtsat￿ that coJKI bp used to meet our chartstle cbjectfvw. This provis•￿ ran te ￿re there 15 a business need to ctsnmission 8 proied or new role Ihal will help u5 rpath out to • wthr crffjrn￿ty of ser¥Ke u5er5. ArternaiNeF¥. lh￿ fund can be used to reshape Ihe organtsation as Ihe thJndirKJ shffts $0 that we ¢an redistrthie ￿5Quice5 c4 an nalwe *ity. Page 31 Contin￿d...

cmzENS ADVKE CAEIIPHILLY BLAENAU GWEP NOTES TO THE FINANCiAL STATEMÉNTS-c(ffitinued FOR THE YEAR ENDED 31 URCH 2023 MOVEMENT IN FUNDS-¢o￿.ThJed Infrastruclurn Fund We have a number of Fthysical assets that we will derfek¥J as * cOntir￿ to ￿et our awns aTrJ 04"edwes. The Designated Fund Infra5tnxlure has been placeil into the aco)unt5 lo manage upcom1￿ developments to our 5y5t•m5. prem￿5 +X other that forthe grrw&th ofthjr Se{¥￿5. P¢nsionknyse Ckn 6 Ayl 2015 pens￿ refOrn￿ cTh elkd thKti int￿6d new freedcffl5 giw9 the opportunty to deLide Ily () their rel￿￿)n PL. PerLSityI Ihfjse is 8 government 5eryice sel vp to help peo underslaThJ the optws vaiLablÈ to tr￿. tt offers guKlants to hdp empoer people to make infomied dec4510￿ thr pen&on are be51 thwr per5r￿al cIrcun￿tance8. are wuking Iri partrer5hipwith cl￿￿5 Ath￿ & va￿ ILeJ partner) and citi￿r& A¢fvice YnyE Mon. Thvs B 0 kqoney A¢fviL SerbKe fvnded Cbt Pfqed in parthershp wilh c￿ZenS Ad¥i¢¢. TPu"s proje¢t fvnds a team of 11.sful e9uNa￿nt ￿P￿￿et%. based at our cae￿1￿￿ cal centre. who provk1e In￿al adv￿8 to calkn lo the natiwal hkn. Acc855 to Justlce- LIPPS On+year lunding Irom The Ar¢es$ 10 Jusb¢e FttuThJatM)n io S￿1[￿t di>Ms ilh pwporing for and attendin9 benefft appea trt)￿a$ and lo prtiN•Je reprtsenlat•)nTtn the r￿ent rt. Bulldlng more capaetty In Employment Ath#l¢• Short lem fvnding frcrn We￿h GovenNmeni to bu1￿ the kI￿￿ge and ski15 of 8thti5er5 in defvering pbymeni alTrrte thwh ts deh¥ery d Irrw4 0l8ddixir￿ wourte. Test & Le•rn During 2020121 Wh Go¥trnment made athjtsonal fufvjing 8¥ailabk as part of the &ngle Ad￿te Fund k¥ogramrne. Their ￿ten￿on as Ihal retspwts adopt a lesl and fe8m' approach to wothing With one orty area or group of people ￿1n Ihey delr¥ery area. The Citizens AdvKe offKx5 wothing in partrtership Gwent decJed lo priwitsse wort With peepk wfth 18arning ¢Jffvw￿s or aulism and de¥elcp8d a rw wwki rela1ws￿p￿ilh Menrap to faclrtale I￿. TRnsfers rdale lo restrKled I￿tts to purchase r￿ed assets. PrOv￿aed Ihe exFending of Ihe frjnd meets the restiKt)n5 by Il funders 8 transfer 15 made frryn Ilr re51rt¢trJ lurhy to the general fvnd. An anatyss ofthe translers is prtyiled behw. wrthased (ihthrspend) Tolal Ir8n51er Bast Im¢ome F4k)t Cizens Ad￿￿-cOns￿mr Ser¥Ke Citizens AdTrAce- HelpThrough Hardsh CymN- Claim ￿ar5 Your5 17501 {4.3161 17.W71 1750) 14,3161 17.0071 17.694 P¥32 "nued...

cmzENS ADwce CAERPHILY BLAENAU GWEP NOTES TO THE FINANCIAL STATEMENTS- continuld FOR THE YEAR ENDED 31 W4RCH 2023 EIIPLOYEE BENEFIT OBLIGATIONS The Chanty 15 Part 01 a mutwnptyer, ffiJTrJed. defined teneffls schwne. Tr sther￿ 15 part of Ihe Greaier (knnl (forfaenl PensJn FuTrJ. Tr tharyp forl1 ye¥. nktyftoThtrQXrt￿Tr5 were paid overto the sthne. amured lo £150.OC#) 12022 - {164.[￿). ILYJether with thè actuarial gain on the scheme )r Ih? year of £6n,000. 12022 - É295,OCQI are reeogni5ed in the Statement of Financial ActiwlEs in accordarKe wrth FRS102. A lull vahJat•Jn of the Greater fforfaenl Pens￿ FuThJ was ca￿d a5 al 31 Marth 2019, upjated to 31 M¢h 2023. The rnaiorassunptk)￿ in th¢ vahJatti)n we. 2023 3.5% 3.0% 4.8% 2022 3.5% 3.2% 2.7% R4te of ineaso in satar Rate of irKrEase in [J"Sc￿nt rate 2023 2022 EqiMIEs 60nd$ 2,4Z2,930 521.ml 92.010 79 17 2.123,160 489.960 81.16Q 27,220 78 18 Cash 2023 2022 Fair Value of pkn assets Present value ofs£eme Ikqbltses S￿￿lus in the Scheme al 31 Mari 3.0$7,OC•) (2.029,0001 1.038,OLhJ 3,019,000 12.755,0001 264,OCO 2023 2022 Current Senri￿ rA15t 62.11 Finar￿ (irK￿Y¢0$￿ forlhe year ￿e.. 2023 2022 Expethd retum on assets I83.¢￿) 156,Cp)01 Internsl on pensionloblrties F￿ar￿& ¢osl recowised in the St•wtolFinThi#lAdi%4 1.oc Slat•menl ol rocowad gains1(￿).. 2023 X22 Rebjrn on assets Change in ￿3￿C￿l[ assumpiKins Chanp in a55umptyJn Cxher 100.000 (781.0001 18.0001 10.000 1173.frJOI 116.0001 4,000 A¢ivarfal fietoain 877.C#JJl 295 0001 The charty made ¢¢ntr*¥bons of£1Y.634 (21r22- £136.609} lo the pertsw p¥ns ofemFknyeES duriry theyear. Al the yearend there were ujntribultons of £Nil outstanding 12022- £Nill. 33 conknued...

cmzENS ADVKE CAERPHILLY BLAE14AU GWENT NOTes TO THE FINANCIAL STATEMENTS- contonued FOR THE YEAR ENDED 31 I14RCH 2023 C014Tr4GENT LIABufiES Dtsmg Ihe year lo 31 Marth 2017. lh¢ Gharty a capital grant c¥ £SW,LYJO under Ihe Wetsh Govefflrneni Communty Fac￿ Prc0jr￿ffl8. Under th¢ tems condrfb)ns. parL or ￿1, of the grani woukl beeeme repayab￿ rf the prwety w85 d￿￿)Sed ol, ceased to operate wthin S year¥ from complelion olthe lundyy purwse. LhJMg the year lo 31 2017. Caerph Cwnty Bwh Counra S￿mIled an app￿￿n on behalf ofthe Bureau lo the WeL%h Go5n￿en1 as part of lh￿r V•ranl aTrJ Viable Place5 rvvv) prcgramrne. The appl¢alic W35 SY￿e$Sfvl and rapital grant fvryjing of £111.122 was dwmed urthrthe prcgrdmme. A e¢ndrtion af wanl is that a legal charge and restr#￿0￿ in la¥our ol the o)uncA sh81 re9iSter8d againsl the a550COted freehobj proputy. Should the pryrty bp soSJ 7Hith thern wuity tr the Covntyl to be waid frorn any prKeeds of Sale I￿n it i% agrted Ihat tt Courtll shal be errttsi b retht¢ the amount ￿ ony CO￿ fundwg awards annualty to the t￿rea¥ each year until Iht giant mons have been paJ by Ihe Councl have ￿en fully reco%tred. RELATEO PARff DISCLOSURES During Ihe year, the Anetsrin Bevan UnNersty Local Heahh Board provwjed an ￿n￿SIfiCIed grant of t69.715 12022 £71.4481. Gtrn J￿￿5 is 8 trustee of crt￿￿5 Ad¥?ce Caerphlly Blaenav G￿rt, as WEII as beiryj a director of the Anuerin Bevan unF￿￿ty Lacal HÈalh Board. f￿ring IhÈ ytsi ts 31 2￿¥ £60.1fj7 had been reeeNed in Idit￿ t9,S48 had been Ihil￿n inwme.

CITIZENS ADVICE CAFRPHILLY BLAENAU GVIV DÈTAILED STATEMENT OF FINANCIAL AcnvrfiES FOR THE YEAR ENDED 31 WRCH 2023 2023 2022 INCOME AND ENDowhp¥rs Donations and kgacies Grant5 Sundry donalion5 183,381 166,714 105,329 166,744 Investsnent income Bank interest r￿1¥ 324 Charttsble actfvltles Grants afyj ¢or4rxtfunthng Totsl Incomlng r080urces 5.684.172 5.186.114 EXPENDifuRE Chafltable activ6ties Wages SDrial secunty Oiher FensH)n costs Rent. raies & s¢N¢e ¢harge Light & heat Insurance Repaits & maintenance liKJthling aniThJ) Stsff a volunteer Iravel ex¥enses Printing & stat￿nery Te￿Phort & postage Reference malerials & sut$￿￿￿￿ Other statr relèied costs Fuel voucher costs OeprecBIM)n ch•r9e5 3.876.505 320,B06 174296 57,512 15.554 15.491 36.738 5.862 13,438 141.520 6.167 25.724 3.878.258 276,260 161.e68 50,966 13.882 45,523 10.108 75.457 6.342 45.790 45 9)2 4.785.515 4.418.552 Support ¢osts Stsff costs Wages 231,805 25,613 193,075 20.254 Othei per￿￿ c051s 299.947 273,349 Oeprn¢iation Depreck11•)n 13235 10,520 Otherc05ts Rent. rates & ¢harye ght & heal Insurance Repair5 & m•ithnan¢e doarArJ} stalf & volunieer travel expews Printing & statkinery Carried forb¥ard s,￿1 1.353 1.347 3,195 S10 1.168 12.574 657 1.206 26 879 11.161 Thi5 pa9B ikne5 Trjlfrjm pat oflhe slatulwy final￿ slal8m8nts

CITIZENS ADVICE CAERPHLLY eLAENAU GWEKr DETAILED STATEMENT OF FINANCIAL ACTfrflTES FOR THE YEAR ENOEO 31 IIARCH 2023 2023 2022 Other costs Brought forward Tel¢phon¢ & poslag¢ siaff & volunteertraiThng Sundry costs lirKludiry e¥lernal sltyagel Bank Gharyes Mongage lrteresl Other staff related costs Refererre maleria15 & Payioll lees, HR & finan￿ soltsRre Ir￿eTable VAT Inierest on pe￿1¢￿ s¢h•rn1ots1fy'es 12.574 12,3C6 12.282 4.222 6,$62 9.767 4.671 1,399 1.965 3.OSO ssl 27.286 43,427 1.765 $36 20,569 63.350 120.1)52 110.839 Govemance£osts Auditor5. remuneral AuditOlS' rgnunei•iion fol non aLtdAwork Ac£ountarKy and ￿81 fees 4.0 1,665 2.604 Total resources expended 5.226.153 et Income before gakns and lowa•s 458.019 344.809 R¢alis¢d rtctynised gains and &)sses Realised gainsUk$55esl on fLxed ass inweslment5 Actuanal profw(ksl on defrnd ￿nefft pe￿￿ hemes 8.342 7.941 Nt In¢ome 1.143.361 Pag*