Charlty reglslratlon number 1083910 Company reglstratlon number 03998925 (England and Wales) HEADWAY EAST LONDON ANNUAL REPORT AND FINANCIAL STATEI¥fjENTS FOR THE YEAR ENDED 31 MARCH 2024 HEADWAY EAST LONDON LEGAL AND ADMINISTRATIVE INFORMATION Trusteès S Edwards G Hodgson (Chalr) A Kershberg p stanford T Rus8ell T Sn8alh M Samw811 S Hayward (Appolnted 5 October 2023) (Appointed 5 December 2023) (Appolnlèd 19 S8plember 2024) (Appolnled 19 S8Plember 2024) 8ecr6tary W Geèrtsem8 Charlly number 1083910 Coinpai)y number 03998925 R8gl8tered offlce Bradbury House Tlmber IM7arf 238-240 Klngsland Road London E2 8AX Audltor Hain8s Wat18 Hlgh Wycombe Llmiled Oaklngham House Frederlck Place High Wycombe Buckinghamshlre HP111JU HEADWAY EAST LONDON CONTENTS Page Trustees, report Independent auditor's reporf 9-11 SlatÈmenl of financlal acllvlll8s 12-13 Balance 6heet 14 statem8nl of cash flows 15 Note8 to the finan¢lal slalemonl8 16-27 HEADWAY EAST LONDON TRUSTEES, REPORT (INCLUDING DIRECTORS. REPORT) FOR THE YEAR ENDED 31 MARCH 2024 Thls ha8 been a very speclal year for Headway East London as we celebraled 25 years of Ihe oroanlsallon supportlng people affected by brain injury across Easl London. Our évenls programme domlnaled our work Ihls year bul resulted in great opportunrties lo rai8e awareness ol th8 organi$alion and more widety aboul br8ln Injury, Our ¢elebrallons included a Community Day in Jun8 wher8 members (which 1$ the word w8 U88 for oui beneficiarie8} brought famity and lrfends tog8lher Io gel a tasle of Ihe community Ihal Is such an Important parl of their IIv8s. Gu8sls enjoyed mvslc. food and polléry while meeling up with okl and new fiiènds. Our most a'mblllous underfakln9 y81 was our'diff8renlly vaiioiis, exhiblllon al The Barbic8n In th8 summer where we took ov8r thé Curve gallery for Ihe Ilrst truly ctsproduced exhiblllon of 118 klnd, ralslng awarene88 of braln Injury and showlng th8 world th& Incredible art works Ihal our members creale. You can read more 8boul the exh Ibillon la18r in thè report. We also spollighled Iwo ol our artists at our first exhlbilion al Burgh Ga118ry In Hampslead, where thay bolli sold several 8rtwoths. We held our flr81 ever conlerence called 'Nol Jusl A Conferenca,, fully co-produced by a Sl8erfng group of people wllh Ilved expertence of brain injury working alongsid8 staff. volunle8rs and Irust88s lo dèliver a Iruly fli81-cla$8 conler8nce alleftded by profe8slonals from wilhln the health and 80clal care Sector. legal flrms, prlvale 8gencles and Government departmenls. The cornblnallon of per80nal storfes Blongslde 8xpert prolessionals Irom heallh 8nd soclal care ga￿ allendees a rlch and insighllul day, while also giving peop18 the opportunlly lo gel involved in workshopg 10 galn a deeper under81andlng of what1118 is lik8 Ilving with 8 braln Inlury. Plan8 are unden¥ay lo make thls conference an annual OCCUfrence. We couldn't have d81iver8d any ol Ih8sè even18 wilhoul support fiom Qui partners 8nd supporter8, and we ar8 grateful as always loi Ihls support Ihal enables us lo conllnue lo achi8ve gre81 Ihlngs wilh our member8. Thls year, w8 opened 8 ngw evenlng service on8 day a week. Thls 88rvice provlde8 a new group ol membe18 wllh an opporlunlly to meet ona evenlng a week between 4 and 8pm In Ihe He8th4ay Cenlre. Together Ihe group have deslgned the se￿ice and enjoy a range ol ac11￿lIeS logelher. For many, the chance lo have dinner logelher, ralher Ihan eallng alone, makes Ilfe much beller Ihan il waB, and Il's lovely 10 8ee Ihi8 naw group faking shape and growlng In ¢onfldence logelher. Wé welcomed our n8w Flnanco Director al the slart of the year and have made some slgnlficant chang8S to the finance leam and syslem5 lo enable us to become rnore efflclenl, wovlding more tlm8ty Ilnanclal Information lo manager8 and Ihe Board. Wa 88ld goodbye lo our longest 8eNing Injslee, Norman Keen, al our AGM In December. Norman had been Involved wilh Headway Easl London slnce il began and has been a huge 80urce of Supporf and knowledge Over that Ilme. W8 will mlss hlm. We also PfeP8red for our CEO, Anna McEwen. to move on In Aprll 2024 8nd mad8 plans to iecrull her 8ucce890r. Our Incredlb18 communlly of mèmbers, staff And volunleers have, 88 always. worked together lo ensure a very successlul year despite the chaSlenge8 laced by charilles around Ihe counlry end 8howing Ihal Headway Ea8t London contlnues lo punch above our weight. deliveiing lirsl class events based on our principles of co-production and InGluslon. We are gralelul lo be a part ol such 8 wonderfully dlverse, pagslonale. and Bupportive communlly. Glen Hodgson, Chalr HEADWAY EAST LONDON TRUSTEES. REPORT (INCLUDING DIRECTORS, REPORT) (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 SeNlcelDepartmenl highlights Day Servlce Thls year, the Day Servic8 has been vibrant whh acllvilles. enriching the Iiv8s of our members and buildlng strong communlly engagemenl. A lolal of 6,540 altendaftces by 145 Day Service members wer6 8chleved. Our dedlcated tegm has been aclively coordlnallng and d81ivering 8 vailely of gTOUP sesslons, including o women's group. willing group, music sesslon8, dlscusslon groups, and Many outings. We also played a key iole in supportlng the Barblcan project. by lacilllaling workshops and ensuiing our members could vlsit and aclivaly engage In the gxperlenca. There have been saveral successful th8rapeulic gcoups wn by our Therapy Team wllhin Ihe 6eNice, aflractlng a wlde range of memb8rs In terms of 8bility, age. elhnlcily. and sex. Wa 8UCC8ssfully Implemented an Oulcomes 8yslem on our dal8base especially deslgned lor our mombers and servl¢e provlslon. Thls enables keyworkers to meel wilh members Iwice a yeaf lor one-of¢thone reviaws. These ievlaws provldfy e8senli81 feedback to both our team and soclal services, 8n8urlng that our servlce remalns r6sponsiv8, and member focused. We estab118hed a n6w transport contract wilh the ComrnunSly Ambu18nce SeTrice, and w6 are pl&as8d lo welcome Jemal 88 8 regular driver, provldlng con81slen¢y and comfort for our members. Ev8nlng Servlce On8 of the most exclllng dev81opmenls Ihl8 year has been the launch of Ouf evening soNicg, almed al redu¢lng Ilie walllng Ilst. Inlllally slarllng wilh 7 members, we have slnce grown to 11 membars, and Ihe servicg runs weekly from 4-8 p.m. To support Ihls 8xp8nslon, we 8180 rocrulted an addlllonal coordlnaior, both of whom also serve as support workers, A lolal of 104 atlendancos by 12 Evenlng SepAce members were achleved. Tl)e group ha8 Iruly embraced the ev8Ding servlc8, taklng owner8hlp by decldlng togethèr on Ih'6 acllvi118S they enjoy mo8l4rt and games b81ng the c18af favourites. We also Share dlnner around a Single 18bl8, fo8lerlng a slfong sense of communlly and belonglng, Submlt to Lova In lh8 past year, Subm51 to Love Studlo has achlev8d signiffcent mllestones, Includlng notable exhlb511on8, collaborallon8, and arilst engagements. Highlights Include 'differ8nlly vafloiis. at The CUN6 Gallery in The Barblcan, which fecelved a fwe-slar revlew from Th8 Guardian. All Ihè work on dlsplay was crealed by our members, both In thè studio and In other creallve groups aC￿$S Ihe organlsatlon. Two of our artlsls h81d Ihelr first solo exhiblllon al Burgh House, another fanlasll¢ opportunlly given lo Ihe artlsls of the studlo wllh a slgnlflcant bTead(h ol work. The Chrlslrnas Open Sludlo raised £4,240 In art and merth8ndise sales. Th9se evenlngs are a collaboTallon betW8ei) slaff, menibers and volunleer6 and are carefully curated lo involve as many members, works as posslbl8, ensurlng they can show Ihelr talenls and galn fiisl-hand acknowledgemenl of their sklll$. Kitchan Highllghls of 2023-24 in the Headway Kltchen Included: 'dlff&renlly varioiis, al The Barblcan calering for the openlng event,, a Spice MIX workshop and a Food After Braln Injury wotkshop. The kllchen crew also catered for Ih Headway Easl London 'Not Jusl A Confer8ncg' In October. hosled a Chiislmas party for Devereux Chambers In December, and a Winler Feasl Burns Nlght in January. We also provlded drinks and mln¢e pies for the Submit lo Love Open Sludlo. Due to the Barblcan prolecl and assoclaied ￿7MmItments. Ihe number of Supper Clubs was limlled to lust Iwo, bul Ihose included a particularly mamorable Headway Eats in honor a longslanding Tuesday Day SeNiC£ m8mb8r. Another blg hlghllght was the Community Celebrallon Day in Augusl, when we opeiied Ihe doors lo all our members and Ihelr families and carers lo celebrate 26 years ol Headway East London, when Ihe kllchen again catered for everyone. And, lastly. this year ivill go down in Ihe Headway Kitchen history as the year of Ihè sausage roll.. HEADWAY EAST LONDON TRUSTEES, REPORT {INCLUDING DIRECTORS. REPORT) (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 Oblectlves and acllvltl88 Casewofk Thls year. Ihe Casewoik Sepilce opened Ihe Bellei Togalher project al Que8n8 Hospllal Romford, whlch provide8 early Inlerventlon, peer support, advice and advocacy to patients al b8dsld8 and Ihelr f8mi118s. Th19 5s iunnlng each week alongslde the continued work 81 Ihe Royal London Hospital. We have reopened the Salurd8y Social support group, under th8 umbrella of the C8S8woik SeNice, Once a monlh, members come and enjoy lunch logelher as part of a communlly as well as dedkaled slots al each soclal, where members can book 8 sesslon wilh 8 cgseworker who will provide support and advice. The leam eonlinu6s lo reach mole peopl8 In th8 cornmunily to secufe the care 8nd support Ihey n8ed. csws The Communlly Support Worker Sep41ce has contlnued lo provlde 81able on&lo.one Support In our 13-borough *xJmmunlly every week ol the year. Recent new assessments and m8mbershlp involv8 (x>mpl8x cas8s wilh gr881er collaboration wtlh NHS and communlly leams. We hav8 reGrulled a bank li81 of cover $UPPOrt woikers who are provldlng cover for planned p8rmanenl staff leave and bfldging gaps In 8ervlce allocalion due lo rola or staff changes. Two of the Suppofl Workers 8re a160 wothlng lor the Evenlng Servlce. Therapy SeNIc8 The Therapy Setvice18 made up of employed slaff, 88soclales, volunteers and trainee Iheraplsls. Our Thefopy Team u8es Ihelr expert knowledge of bfaln Injury lo help people achieve Iheir polenllal and Ilve a meanlnoful life. Our inlerdisclplinary approach brlnos togelher our skllls across 8 range of Iheraples lo glve each person what Ihey need In lh6 b881 way for Ihem. W8 work wlth Indlvlduals and case manag8r6 and can Ffovlde medico-18g81 assessments and feports. as well as providing Iheraples and 8UPPOrt to our s8Nlce8, the bialn Injury serylce In Enfleld, and 6xplorlng afeas of rese8rch. As psrt of Ihe Enlleld Brain InJury SeNlce our team offers occupallonal Iherapy. physlollierapy: psychotherapy and neuropsychology InleNenllon lor Enlteld ie8ldenl8 who have had a braSn Injury (excludlng a slroke). The team Saw 41 Enlield resldenls for communily fehablli181ion Ih18 year, 950/0 of rehabililalion goals were gchleved or partially achleved. We have also been worklng on a pllol research projecl lo inv6sli9ale health Iiiequalilies in our calchmei)I, with a focus on rnent81 health servlce8 for brain injury survivors. A seNice audit found Ihal Ihere were no Ifee lo acces8, 618nd-alon8 psychologlcal Ihelapy se￿iCe$ avallable for 6Utvlvor8 wllh a moderate Io Sevefe cognlllve Impalrmenl, Thls was followèd up with a seii8s of focus groups and SU￿eyS lo understand members, expertenc8 of 8CC8ssln9 mental health servlces. S8veral themes 8m8rged from these highlighling the inlefse¢lional b8rfiers blain Injury 6UtvSvors face when lrying lo access menlal heallh seNic8s. Th98e findings were used lo apply lor a furtlier Iwo- year funding lo expand on thls work In Ihe coming years. Fundraislng We want to express Qui huge Ihanks to everyone who supported us duiing Ihe yeai, parliculaily our loyal regular grvers, and everyone who undertook a fundraising cha118nge ev8nl and Ihose who sponsored1hem. We were ￿e[￿hled Ihal the National Lollery Communily Fund agreed lo fund Ihe C8sèwork Service for five years. BBK renewed Ihelr support of Casework whid) is exlrem8ty welcome and Coiillhursls fundlng enabled us lo launch eller Together al Queen's H08pilal In Romlord. All ol Ihls gives the Casework service long-term slabillly and a basis from whlch lo look 81 expandlng and reaching rnore people out In Ihe communlly. We ar6 proud lo hav8 receNed funding under Ihe London Fundèr8 Propel inlliallv8, from th8 Clty Bridge Foundation. This first year Explore grant supported us lo invesligate areas of systemrc inequity In our catchment and the lack ol a￿esS lo mental health support for people wilh brain Injury (see above in the Therapy SeThlce secllon), We will build on thls Work in the Ivture lo addiess Ihis harmful lad( in provisioii. HEADWAY EAST LONDON TRUSTEES, REPORT (INCLUDING DIRECTORS. REPORT) (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 The National Lollery Heritage Fvnd gave a grant for our 251h year. employlng a Herilag8 Manag8r and Peer Researcher. togelher with hyo volunteers, to work on our 'differenlly varfous. BarbÉcan and iouring exhlbltion, and b8ginnlng work lo set UP an archive to Capture and preserve our history. PublSc Engagement As mentioned before, our mosl v18ible event Ih18 year was the 'differenlly v8ni?us' oxhiblllon al The Barbican Cusve Gallery, Thi8 wa8 8 fully ¢oproduced exhlblllon Ihat was part of the 25 Years of Headway prolecl, generously funded by The Natlon81 Lottery Herilage Fund. This exhibilion was large( 1han.any proJ8ct We had prevlously tak8n on; we filled Ihe entire Curve Gallgry in The Baibican.11 proved lo be a gre81 Su￿8$$ nol only to highllghl the wonderful art from our m8mber8. bul also to Increase awareness ol br8ln lryury among th8 géneral publlc. In order lo dellver Ihls prolecl we recrulled a project manager and a 'peer researcher" whlch Is 8 role for someone wllh lived experlence ol bralft Inlury. Plannlng began for the Touring Exhlblllon, a serles of mlnl.exhlblllon8 and evenls Insplred by 'diff8reiilly various. Ihat leach 81113 boroughs in our calchmenl. Exhibillon parlner$ 8re UCLH {Cgmden), Wesiminsler Town Hall (Weslmlnsler), Apple Cart Arls (Newham) and Shoredilch Llbrary (Hacknoy). And an addillonal gr8nt was secured from Arts Council England lo support the tourfng exhlbltlon, whlch VAII slart In Aprll 2024. Communlcallons Our CommunlcBllon8 leam collaboraled wilh Ihe Barblcan Press & Markellng leam to Cfeale a conv8r88tlon around our 'differ6nlly v8rious' exhlbillon al The B8ibi¢an. Th8re were a number of press artl¢l¢s aboul lh8 exhlblllon wilh memb6rs and slaff lalklng on new8 and radio, most nolably on Chanel 4 and BBC news and rec61vlng a 5-$lar revlew In The Guardlan by Calhy Reay. freelan¢6 Journalisl coverlng d18ablllty, poli1S¢s and cult(Jre, We supported Headway UK'S ABI (Acquired Braln Injury) campaign 'Every 90 Seconds, with 8 reaGh on Inslagram of 12,000, and our members featuring In the H8adway UK ABI week poster campalgn. We al80 engaged In rAmpalgn8 for '#'SupportCanlWait and '#Woildmenlalheallhday HR Al the end of Ihe 2023-24 financlal year. He8dv￿Y Easl London had an average of 53 employees wllb a 8lafl turnover of 21.9 Oh during the year, Duflng 2023-24, 8 ￿]Unteer wllh a braln Injury woiked with the HR department. 8howlng lh6 Value of lived 6xperience wilhln our operallons and glviiig us new Insight Inlo how HR can 8UPPOrt, eiigage wilh 8nd creale rn01g oppotiunitles lor braln injury suNlvors. As Headway Easl London relies heavily on volunleers lo provldo ils seNlces, we Ilnd that volunteers add value and brlng addllional skllls and expeilenGe, which greatly enhanc8s our members, exp8rlence. We rolled out thè He811h Insurance Schefne "Medlcash" to all permanent staff, whlch has had an enlhusiaslic upl8ke among staff. We also rolled oul our HR Software 'Slaffologf, whlch has ImpTOV8d Ilie efficlency of Ihe HR admln prorAsses for managers and slaff. We were Immensely proud lo be awarded the W8 Invost In People'llP' accredilallon In August 2023. Desplle Ihe finanGlal challenges ol the year 2023-21)24 wllh 118 sharp Inllallon and Ihe c08t of Ilvlng cilsls. we ¢onllnue to b8 a Llvliig Wage Employer. supporling Ihe kleals of the Living Wage Foundation. HEADWAY EAST LONDON TRUSTEES, REPORT (INCLUDING DIRECTORS, REPORT) (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 Flnanclal Overvlow- Treayurer All around Ihe cotsnlry, the financial climat8 lor charilie$ has conlinued to b8 cha118nging in th8 year 2023-2024. However, thanks Io 8 Iocus8d slT8legy and car8lul financlal managemenl tha charily has managed lo deliver all Ils S8Nlces, whlle relainlng ils financial suslainabilily. During Ihe year, the charlly has carried out a Ihoroiigh overhaul ol ils financlal systems and process8s. so that il feels lully prepared to wilhsland economlc challenges In comlng years, and In the budgel for lh8 year 202412025 Ihe Truslees h8ve made il Ihelr hlghesl Pfiorlty (o build healthy fe8erves and replenlsh the srnall unfeslricled delicil ol Ihls year. IncrJme was 0.3Yfy abov8 the budgeled Income target, with expendllure 3% over budgel, which wag parlty diie lo Inllalionary pressure and partly lo spending down restricted reserves. Th8 planned d8ficll for 2023.2024 was £(1,502), Bnd Ihe re5uII was a dèficit ol e(85,711). However, Ihls figure consi$t8 of a £(10,889) d8ficll In unreslrlcled funds, and a £(54,822) deflcii In reslricled fund8. as Ihe charily was du8 lo spend down reslflcled lund8 that had been kepl In reserve. Given Ihe InllalKJnary pressure during Ihe year, the Tiuslees feel Balls118d Ihat thls is 8 relallvely poslllv8 resull, Tha lolal Income for the challty was £2,245,307 (2022r2023', £2,005.349), which repr8senls 8 12CA* Increase on the prevlous year,. ol th18. £1.861,770 WBS unre81rlcled and £383,537 was reslrfcled. Total expendilur8 was £2,311,018 (202212023.. £2,086,733), an increase of 120/0 on the pievious year. Of Ihl8. £1,872,859 w8s unieslflcted, and £438,359 was r8slricled. Tol8181aff cos18 were 21,566,681 {202212023.' £1,449,397), gn Increa8e 018%. Th8 Increase In cosl Is allflbulable to tho formallon of a new 3enSor management team, 8 small cost of living increase lor all slaff, and an Incfease In projecl staff funded by somo generous grants, Addltlonal Inlormallon Structure, Governancè & Manageinenl Headway EaBI London Is a Chaiity and Company Ilmiled by guarantee. If Ihe Charlly musl b8 wound up the DiTeclor8 of the Company (Tru81ees of lh8 Charily) would have a Ma￿muM li8bilily ol £1. On 31 March 2024 Ih8re weie 6 Trusle88 (202212023: 8), each With dlfferent skllls and Interests rellecllng Ihe needs ol the chaTlly. A full skills audll look place during lh8 year. and more Trustees have b88n appclnled slnce the wr411ng ol Ihls report, bflnglng the to181 back lo 8. Trustees usually mèel four Ilmes a year Io ov81888 th8 runnlng ol Ihe chaiily with an addlllonal meeting lor Ihe Annual General Meeting, whlch look place on 5 December 2023, The Board was Supporled by three sub.commlll888. whlch meet quarterty onlln8.' Fln8neA & Audll, Governance and Creallve Commillee. We would like lo extend thanks to Norrnan Keen, Tony P8lluollo, Bl8lla Noh8 8nd Pardeep Dhoofer, who stood down as Truslees durlng Ihe year, for Ihelr conlribulion and input to Ihg work of Headway East London. We welcoined Toby Russell and TIM Snèalh, who were appoinled as Trustees on Ihe 5th ol October and the 51h of December 2023 resp8clivety. N8w IIu8lee8 undergo 8 comprehenslve Induction to brlel them on Ihe slruclvr6 and gov6rnance of Ike charlly, Ihe organls81ion81 slrategy, buslness plan and budgel logelher with recent linanclal performance, as Well as their obligalions under Ihe Truslees Code of Conducl. Trustees afe also invlled lo allend in-house Iraining fe1811ng lo bfaln Injury and to spend lime In the Day SeNice engaging wilh slaff, volunleers and m8mbers. Trustees are provided wllh relevant information Irom the Chaiily Commisslon on a regular basis. Day lo day respon8ibillly for the runnlng of the ¢harily was del89aled lo the Chief Execullve, Anna McEwen, and lh8 8enlor m8nagem8nl team. HEADWAY EAST LONDON TRUSTEES, REPORT (INCLUDING DIRECTORS. REPORT) (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 Publlc beneflt The Iru818es have glven due consid8Tallon to the Charily Commission's publlshed guidance on th8 Publlc Benefit when reviewing Ihe charilrfs aims and objecllves and In plannlng future activllies. As well 88 Improvlng Ilie live8 of people affected by brain Injury, H88dway Ea8t London provld8s benefits to the wider publio by equlpping Its m8mbers lo make a posllive conlfibulion 10 80clety and through ils occupallon81, Ifainlng, campalgning and awareness r8ising activilies. Re89rve8 The trustees, pollcy is lo malnlain unreslflcted feseN88 81 a lév81 Ihat allows Headway E8sI London to be managed efliel&nlly, lo provid8 a bulfer for interrupted s8Nlces, to provide for future potenllal rélocallon and servlce devaloprnenl and lo cover ￿$1S In the evenl of Ihe charity needing to wlnd down se￿¢￿8 du8 10 $1gnSficanl loss of income, and or Increases In c051s. The charlly's approach In the event of Blgnificanl Income reducllon andlor cost esG91alion would be to anllclpale th18 as far as posslble, and to respond by modifying 8ervlc8s in a planned way lo meèl tha naw siluallon, whlle al Ihe sam6 Ilme laklng 8leps lo seek 811ernallve 80ur¢es of funding, and Ihus conllnu8 lo provide a sustaknable and effecllv6 8ervlce lo as many peopl8 as possible. Robust ¢onllngen¢y plans are In place lo 6nabl8 the cherily lo respond to possible slluatlon8, 88 Id6ntlfied through the rlsk management process, For 8xampl8. 8lep$ are b8ing taken lo respond to the slluallon when current hlgh demand services w711 be affected wilh Ihe lik61y end of major grants. Thls year,. th8 charity has malnt8ined Its conllng8ncy re8eNe of £389,600,, Ihls 18 a d8glgnaled re8eNe 98 deiermlned by the Truslees In previous years. £529,592 of reserves was held on 31 March 2024, a 11Qh d6crea$8 on Iho pr8vlous year. As m&nlion6d before. Ih18 18 due lo Inflalionary pressure, a8 well as the spending dowft of r8Strlcled lunds that were held In reseNe. £490.026 of reseNaS were unreslficled. of whlch £369,600 were held In above menlloned deslgnaled cL)nllngency re8erve; and £39,588 of reserves w8r8 restficled, which wer8 meanl to be spent down In Iln8 wilh funders, int8nllon8. The Trustee8 have determlned Ihot glven lh8 Cuffent volatll8 finenclal cllmate. Ihoy make It Ihelr hlghesl pFSorlly In fulu18 years, budgels to Increase the lev61 of Immedi81ely available Free Re58rves. Rlsk Managemont An updaled Risk Regi81er Is mainlalned that idenlifias polenllal risks and Iha Imp8cI of those risks. Tl)e reglster delalls the controls In place lo mlllgale each rlsk. togelher wilh Ihe assoclated monilorlng process9s. The risks, control and monilorlng procedures are revlewed and reassessed regularly by th& Senlor Managemenl Team, Are86 of polenllal Improvement are Idenlified and limetables for acllon Implemenled. The Rl8k MalfSx can added to 81 any tlme and Is revlewed by lh8 Board of Tr(Islees regulaily. The Finance and Audlt Commlllee has re8pon8ibllily for monllorlng Ihe Ilnanclal risk areas, Identlfying new risks and p(OPO8lng amendments as necessary. The Goverftance commlllee has responsibllily for moniloiing olhei governance rlsks, Including issu88 such as safeguaTdlng, heallh and safely, and data prolecllon. HEADWAY EAST LONDON TRUSTEES, REPORT (INCLUDING DIRECTORS. REPORT) (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 Fundralslng Statement Headway East London employs staff to carry out fundralslng dulles. The chadly dld not empk>y exlernal professlonal lundraisers or undertake commercial fundraislng aclivili8s. H8adway East London is reglslered wllh Ihe FundraSsing Regu181or and adheres to and fulty supports Ihe Codè of Fundfai8lng Pract￿e standards and values., Legal, Open, Hone81. and Respeclful. When supporters undertake sponsored evenls or lundr8ls8 on the charily's behalf on a voluntary basis, and this is known lo lh8 ¢harily. they are encouraged lo regisl6r with a compllanl Ihird- party donallon processlng suppller or lo give dlreclly Ihrough the webslle. The ch8rily provides 8UPPOrter8 with Inlormallon lo comply wllh slandards on seeking 8nd handling donallons. The safeguardlng pollcy and processes of Headway Easl London ensur8 Ih81 safeguards and measures are In place to reduce the Ilkelihood of abuse taking place within Its s8rvice8, Including 116 fundraislng 8clivilie8, and to pro18¢1 vulneiable supporters Irom undu8 pressure, unreasonable Inlruslon, and unr8ason8bly p8rslslenl b8havlour In conne¢llon wllh any fundralslng aclivily. AJI staff, Indudlng lundiaiser8. undergo full Induclion and recelve ongolng Iralning In relalion to saleguarding people al rlsk. Thé ch8rily's complaints procedure18 avallable on ils webslle and al the premlses, Bnd appliés lo lund8fS. 8upporler8, and 8nyon8 who encounters He8dway Ea$1 London. In 2023.24 the charily received no complalllls fiom donois or supporters. and none were ieported dlreclly lo Ihe Fundralslng Regulator. Trust808' Re8pon81b111118$ Statement The Iru8lees, who are a150 dliec1018 lor the PUfPOSèS of comp8ny18w, are responsible for prep8TlnD Ihe IrusleeB' report and th8 finaiiclal sl8lemenl$ In accordance wilh appllcabl8 law and United Kingdom Accounting Sland8rd8 (Unlled Klngdom GenerallyAccepled A¢¢ounling Pfacllce). Company law requires Ihe charity Iruslees lo prepare financial slalemenls (or each year whlch give 8 true and falr vlew of lh8 8181e of affalr8 01 Ihe charitable comp8ny and lh8 Sncornlng re80ur¢es and appllcallon ol resources, Includlng the Income 8nd expendllufe, for that period, In prepadng Ihe8e financlal 8lalem8nls, the Iru8tee$ are requlred to.. Select sullable accountlng pollcl85 8nd then apply them ¢on8iStenlly,' Obserye the methods and princlple8 In lh8 applic8ble Ch8fltle8 SORP. Make Judgmenls Bnd accounting e81imate8 Ihal are reasonable and pnjdenl,. Prep8re the flnancial slalemenls on th8 golng ¢onc8rn ba￿$ unless il 1$ Inappropriate lo presume that the charlly wlll conllnue In buslness, The truBlees are responslble lor ke8plng adequale accounllng records Ihal ar8 sufficl8ril to show and explaln Ihe charity's Iransacllons and dlsclose with r8asonable aexuracy al any Ilme Ihe Ilnanclal posilien of the ch81ily and enable Ihem lo ensure Ihal the financlal slalemenls comply wilh Ihe Cornpanies Act 2008. They are also responsible for safeguarding the asset8 of th6 ch8rily and hence loi taking reasonable steps for lh8 prevention and detecllon ol ffaud and olher Irregularilles. Slgnlflcant Challenges and Opportunltlo8 Local aulhorllies have a slalulory duly to provide support to people who have an assegsed need under the Care Acl 2014. There are no olhef speclallst brain injury support provider$ in our are8 and so we have a 8￿nifIcant wailing Iisl for our setvices. These seNlce8 are charged 81 Ifue cosl, and each year Ihey are In¢fea8ed by the necessary percentage. are W& have continued lo iaise awarenèss and build our brand as an org8ni8allon through our social media presence, developin9 relalionshlps acioss the soclal cawe and braln injury 58clors and gelllng back oul into the world post- Covid wlh membefs and findlng opportunilies lor members to lell Ihelr slories. The carnpalgn for, and Subsequent development ol, an ABI slraleGy has giv8n u8 OPPOrtunily and recognilfon wilh lh8 Déparlm8nl of Heallh and Soclal Care that we've not had previously. Our new strategy has a big focus on awareness iaising over the n8Xt five years. HEADWAY EAST LONDON TRUSTEES, REPORT (INCLUDING DIRECTORS, REPORT) (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 P Dhoofei S Edwards G Hodg80n {Ch8lr) N Keen A Ker8hberg B Noha A Palluollo P S18nfoid T Russell T Snealh M Samwell S Hayward {Re81gned 29 February 2024) (Reslgned 8 December 2023) {Re8lgned 29 February 2024) (Reslgned 8 Dec8mber 2023) (Appolnted 5 Oclober 2023) (Appolnted S December 2023) {Appolnled 19 September 2024) (Appolnted 19 Seplember 2024> Audltor In accordance wllh Ihe charlty'8 8rtlcle8, a re8olullon proposlng thal BK Plu8 Audll Llmlted, 8ucce880r flrm lo Haln88 Walls Hlgh Iwycombe Llmlled, be feappolnled as audilor of the charlly wlll ba pul al a General Meellng. The tru8lee8' report w88 appmved by the Board of TIu8te88: T RuB8ell Tru8100 HEADWAY EAST LONDON INDEPENDENT AUDITOR'S REPORT TO THE TRUSTEES OF HEADWAY EAST LONDON Oplnlon W8 have audited the financlal slalemenls of Hèadway Easl London (the 'chatily') for Ihe year ended 31 March 2024 whlch comprise the statement ol financial aclivilies, Ihe balance sheet. the stalemenl of cash IIow8 and notes lo Ihe financlal slalem8nls, Indudlng slgnilicanl accounling policles. Th8 financial reporting fremewoik that has b88n applied In Ihelr prep8r8llon Is applicable law and United Kingdom Accounting S18ndaids, Including Financlal Reporting Slandard 102 The Financlal Reportlng Slandard 8ppllcable In Ihe UK and Republlc ol Imland (Unlled Kingdorn Generally A¢¢epled A¢counling Practic8}. In our oplnton, lh8 financlal slalemenl8; glve a true and lalr vleiv ol the slate of the charitable company's affalrs as 8t 31 March 2024 and of118 Incomlng resouices and appllcallon of resoufces. lor the yeaf then endod; have been propelty prepaied in accordance wli h Uniled Klngdom Gen8r8lly Accepted Aecountlng Pracllce; and have been prepared In arxordance wllh th8 reqvlromenls of Iha Companles Acl 2008. Ba818 for oplnlon We conducted our audll In accordance with Inlerftallon81 Standards on Auditing (UK) (ISA8 (UK)) and appllcable law. Our re$ponslbililies under Ihose slandsfds are further d85cribed in the Aiidilorfs iesponsibllllles for Ihe 8iidll ol Ilio linaiici81 $1818ingnls 8e¢llon of our reporl. We are indep8ndenl ol the charity In accoTdancÈ wilh the glhical requifem8nls th81 are relevant lo our audil of the linanclal statements In the UK, Includlng th8 FRC'S Ellilcal Standard, and we h8V8 lulfilled Our Oth8f 8lhl¢al re8ponsibllilies In accordance wllli Ihese iequiremen18. We belleve Ihal the audll evldence we have oblalned is sufficient and approprlale lo prov¢de a basi8 for our opinlon. Concluslon8 ralatlng to goliig coiicern In audlllng the financial slalemenls, we have concluded Ihal the tfU8le88' use of the golng concem bas18 of accounllng In the preparation ol Ilie financial slatemenls Is appropfiale. Based on the work we have performed, we have not identified any malerial uncer18inlles relaling lo events or condSllon8 Ihal. indivlduB15y or colleclively, may c881 slortificanl dolibl on tha charily's 8billly to continue as 8 golng concern for a peiiod of al least h¥elve months from when the flnancial 81alemenls are aull)orlsed for Issue. Our lèsponslbllilles and Ihè ie8ponslbllilles ol the liustèes with resp8tl lo golng conc8in are described In lh8 ielevant 8eclions of Ihls reporl. Olhèr Informatlon The other Informallon comprlses Ihe Inform8tlon Included In the annual report olher Ihan the linaKlal slalemenls and our audllorfs report Ihereon. The Iruslees are responslble lor Ihe other inlormallon ¢onlalned vdllhln Iho annual report, Our opinion on the financial slalemenls does not cover Ihe olh8r informallon and we do not express any form of agsurance concluslon Ihereon. Our responsibilily Is lo ra8d Ihe other information and, in dolng so, conslder whether the olher Information 18 malertally inconslslenl wilh Ihe financial slatem8nls or our knowledge obtained In Ihe COVTS8 of the audll, or olhewii5e appears lo be materially missl8led. If w8 Idenlity such malert81 Inconslslencles or appareni material mlsslalemenls. we arè requlred to delefmine whether Ihls gives rise to a material mlsslalemenl In Ihe Ilnancial slalemenls themselve5. 51, based on the work we have performed, we conclude Ihal Ihere is a malerlal mlsslaleirenl of Ihls other Information. we are required lo ieport Ihal fact. We have nolhlng to report in Ihls regafd, Matters on whlch we are requlred to report by exception We have nolhing lo reporl in respect of Ihe followlng mallers in relatian lo which the Charities (Accounts and Repofls) Regulallons 2008 requlre us lo report lo you if, in our opinlon: Ihe information glven In Ihe financial stalemenls Is inconslslenl in any malerlal respect wllh the trustees. 18POrt' or sulficient accounting records have not beer¢ kept; or the flnancial 6lalemenls ale not In agreement with Ihe accountlng rewrds,. or we hav8 not r8cefved all the Infoimalion and ex￿anatIonS we fequiie for our audil. HEADWAY EAST LONDON INDEPENDENT AUDITOR'S REPORT (CONTINUED) TO THE TRUSTEES OF HEADWAY EAST LONDON Responslbllllles of trust888 As explalned more fully In the statement of Ifuslees. iesponsibililies, the truslee&, who are a180 the director8 of Ihe charily tor the purpose of ¢ompany law, are responslble for lh8 preparallon of Ihe linancial slalements and lor belng sallslled Ihal Ihey gSv8 a Irue and fair view, and lor such internal conlrol as Ihe tfustees d818rmine 18 necessary lo enable the pieparation of financlal slalernents that are fre6 from malerial mi38talem8nl, whèlher dua to fraud or error. In preparing Ihe Ilnanclal slalements, the truslees are re8ponslb18 for assessing the charity'6 8bS1ily lo conllnue as a going concern, disclosln9, as applicable, matters relaled lo golng conrArn and using the golng concern basls of a¢¢ountlng unless the Iruslees 6ilher In18nd to liquidate the ch8rilable company or lo cea8e oparallon8. or have no re81istlc alternal4ve bul to do 80. Audltorfs respon8lbllllles for the audlt ol the flnanclal 8tal8men18 We have been appointed as auditor under seclion 144 of the Chartlles Acl 2011 and report In accordanc8 ￿th the Acl and relevant regul8llons made or havln9 effect Ihereunder. Our objecllves are lo oblaln reasonabl8 assurance about whelher Ihe financial slalements as a whole are freg from malerl81 misslatemenl, whelher due 10 fraud or error, and lo Issu8 an audilorfs report that includes our oplnlon, Reasonable 8ssurance Is a hlgh level of a8sur8nce bul Is not a guaranlee Ihal an audit conducled In aCc￿rd9n¢e with ISAS (UK) wlll always delecl a material misslalement when 118xlsls. Mlsslalem8nl$ ean aflse from fraud or 6rror and are con8idered Mate￿81 if. Indivldualty or in the aggregale, they could ieasonably be 8xp8cled to Inlluenc8 lh6 economlc declBlons of users Idken on Ihe basls of Ihese finandal slalemenls. The exlenl to whlch our procedures are c8P8ble of detecllng Irregulgrilles, In¢ludlng fraud,18 detalled below. Expl8n8tlon a8 to the extent to whlGh the audlt wa8 Gonsldored capable of dotectlng Irregularltle8, InGludlng fiaud During Iha audlt we Idenllfy and assess Ihe rlsk of malerlal mlsslalem8nt$ of Ihe financ181 statemenls due lo Ifaud or erfor; lo oblaln 8ufflclenl approprial8 audit 8vidence regarding Ihe ass8S8ed rlsks of material ml88181emenl due lo fraud and error; and lo re8pond 8ppropilately lo those rlsks. In Identifying and 888esslng r18ks of malarlal m1s81alemenl In respect of Irfegularllle8. Includlng fraud 8nd non- compllance with laws and regulations, oui procedures Included the followlng.. We ob181ned an undei818ndlng of the leg81 and regulatory framewoths appllcable to the charlly and Iha sector In whlch It operates. W& delermlned Ihal Ihe following laws and regul8llon8 were most slgnllicanl: the Compani85 Act 2006, the Charilles Act 2011, UK GAAP end Ihe Dala Proteellon Acl. We oblalned an underslandlng of how Ihe ¢hg1ily is complying wilh those legal and re9ulalory frampwoiks and made enquiries lo lh6 managemenl of known or suspecled Inslances of fraud and iion.compliance wilh laws and regiilallons. W8 corroborated OUT enqulrles through our revr6w of Board m7nutg$, olher re18vant meeting mlnules and roview of correspondence wilh regulalory bodies and also oblalned management repre5enl8llons reg8rdlng compllance wllh appllcabl8 law8 and Tegulallons. 10- HEADWAY EAST LONDON INDEPENDENT AUDITOR'S REPORT (CONTINUED) TO THE TRUSTEES OF HEADWAY EAST LONDON We assessed Ihe suscepllbillly ol Ihe charily's financial slalements lo malerlal misslatemenl, induding how Ifaud rnight OCCUf. Audil proGedures performed by lh8 audil leam Included.. Idenllfyln9 and assesslng lh8 conlrols, management has in plac8 lo prevent and delecl fraud, Including the exisl8nce of supervlsory conlrols: ChallengSn9 assumplion8 8nd judgements made by management In ils significant accounllng esllmales and ludgemenls (ln partlcular In relallon to depreciallon): Identifying and teslin9 journal 8nliies. in particular loumal enliie8 Posted wllh unusual accounl combSn81ions,' and A8ses8lng Ihe 8xlenl of compliance wllh Ihe iel8vanl lawg and regulallons. There are Inherent Ilmilalion8 In lh8 audit procedur88 d8scribed above and the lurther removed non.comp118nc8 wilh 18ws and regulations are from the evenl6 and transactions refl8cled In Ihe fin8nclal 81818m8nl8, Ihe1868 Ikely we would become aware of it. Also, Ihe risk of not delecling a malerlal rni58latemenl due lo fiaud Is hlgher Ihan the T18k of not delecllng one resulllng from error, as fraud may involve delibgrale concealmenl by, lor example, forg8ry or Inlenlional mlsreprgsenlallons, or through colluslons. There Is a￿ays Ihe unavoldable ri8k that maleilal mlsslalemenls In Ihe Ilnanclal slal&ment8 may not b8 dolecled desplle lh8 audit belng pioperly perf￿rned In accordance with UKAudiling slandafd8. A lurther descripllon ol our responsibili1188 18 avallÈbl8 on the Flnanclal Reporting Council's V￿b$Ite al.. hllp8'.11 vw.frc.oro.uklaudilor6re6ponslbllllles. Th18 descripiion fomis part of our audllorfs feport. U88 01 oiii report Thls report Is made solely lo Ihe chaflly's Irusl8es. as a body, in accordance wilh part 4 of th8 Chaillle& 21,932 (2,389) 20,377 Movem8nls In working capllal.. (Increase) In deblors Increasel(decrea8e) In credllor8 (127,804) 77,478 (25,824) (83,476> Cagh ab8orb9d by operatlons (97,280) <152,696) -27-