REGISTERED COMPANY NUMBER: 04041867 (ENGLANO AND WALES) REGISTERED CHARITY NUMBER: 1083649 REPORT OF THE TRUSTEES AND UNAUDITED FXNANCIAL sfATEMENTS FOR THe YeAR ENDED 31 MARCH 2025 FOR TME COMMUNITY SUPPORT NETWORK SOUTH LONDON *AE38XDBT• 2410512025 COMPANIES HOUSE A10
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THE COMMUNrrY SUPPORT NETWORK SOUTH LONDON CONTENTS OF THE FINANCIAL STATEMENTS for the Year ended 31 March 2025 Pag• Company Inlormatlon Report of the Management Commlttee statement of Flnanclal Actlvltl Stat•m•nt ol Fln•ncl•l Po•ltlon io Notes to tho Flnanclal Statements li Réport of the Independent Examlner• 16 Incom• and Expendlture Account 17
THE CQMMUNZTY SUPPORT NEfwoRK SOUTH LONDON REPORT OF THE MAf4AGEMENT COMMITTEB for th¢ Year Ended 31 March 2025 The Management Commlttee pents Its report and Independently examlned flnanclal statements for the year ended 31 March 2025. Referen and Admlnlstrative Informatlon Charfty Name Communlty Support Network South London Charlty Reglstration Number 1083649 Company Reglstratlon Number 4041867 Reglstered Offlce and operatlonal address 336 Brlxton Road, LONDON SW9 7AA Management Commlttee Dr. S. Roy Appolnted Dlrector on 031005. Vlce Chalr slnce 13th March, 2013, reslgned 240216, re-appolnted 150317; Vlce Chalr on 160517. Reslgned as Vlce Chalr on 010519. Appolnted as Treasurer on 010519, SIgned as Treasurer on 230223. Appolnted as Co-chalr & Company Secretsry on 221024. Reslgned fmm Management Commlttee and as a member of CSN on 121124. Mrs. Manjula Roy Appolnted 011209. Treasurer slnce 030210, reslgned 240216 re-appolnted 150317. Company Secretary slnce 160517, reslgned as Company Secretary on 010519, re-eletted Company Secretary on 160719. Elected as Co Vlce-chalr on 220322 and Co-chalr Person on 220422. Reslgned as Co-ChJlr on: 220223. Appolnted as Treasurer on 221024, Mr. Andrew Lennon Appolnted 160113, Elerted Co Vlce-chalr on 210514, then Membershlp Secretary 260416. Mr. John Adapoe Appolnted 060319. Offered to serve as Asslstant or Deputy Treasurer, therefore became TreaSur upon Dr. S. Roy's reslgnatlon as Treasurer on 230223. Resumed posltlon of Asslstant or Deputy Treasurer upon the electlon of Mts. Manjula Roy as Treasurer on 221024. Mr. Abdul Tanko Appolnted 060319. Co-chalr on 061119. Elerted Co-chalr on 010519, reslgned as Mrs. Clementlna Okorefe Appolnted 110919. Mr. Rascelles Mundle Co-opted 091121. Elected as Co Vlce-chalr On 220322 and Co-chalr on 220422. Became Chalr upon the reslgnatlon of Dr. Smarajlt Roy as Co-chalr, from the CSN Management Commlttee and as a member of CSN on 121124. Mr. Augu5tlne Islchel Co-opted 141123, elected at the AGM on 240924. Agreed to serve as Company Secretary upon the reslgnatlon of Dr. Smarajlt Roy from thls posltlon on 121124. Mr. Cublc Postcode Elected at AGM on 240924; Elected as Co-vlce Chalr on 221024 and reslgned on 180325. Mrs. Prlmrose Ante-Bennett Elected at AGM on 240924. Ms. Amella Florlllo Elected at AGM on 240924. Ms. Amelia Fiorillo Elerted at AGM on 240924. Page I
THE COMMUNITY SUPPORT NETWORK SOUTH LONDON REPORT OF THE MANGEMENT COMMrrTee for the Year Ended 31 March 2025 Management Commlttee (contlnued) Mr. Scott Dawson Elected at AGM on 240924, Elected as Co-vlce ChaSr on 221024. Became Co-chair upon the resl9nation of Mr. Cubic PDstcode on 180325. Mr. Chadle Reynolds Elerted at AGM on 240924. Senlor Manag•ment Ms. Chery E. Pedler CEO {Chlef Executlve Offlcer) Independent Examlners Hllary Adams Ltd, Chartered Accountant5 & Tax Consultants, 158 Hlgh Street, Herne Bay KENT cr6 5NP B•nk•r• Uoyds Bank, Moorgate Branch. 34 Mooryate, LONDON EC2R 6PL CCL4, 80 Cheapslde, LONDON EC2V 60Z The dlrector presents report wlth the flnanclal statements of the eompany for the year ended 31 March 2025. Strurture, Governance and Management The organlzatlon Is a charltable company Ilmlted by guarantee, Incorporated on 27 July 2000 and regIsted as charlty on 24 November 2000. The company was establlshed under a Memorandum of Assoclatlon whlch establlshed the objects and powers of the charltable company and Is governed under Its Artlcles of As50clatlon. In the event of the company belng wound up members are requlred to contrlbute an amount not exceedlng £1. The objerts of the charlty are to promotei preserve and protett the health and well-belng of vulnerable persons of any age, persons wlth mental health problemslmental dlstressi persons wlth physlcal and other dlsabllitles, carers of such persons, persons wlth learnlng dlfflcultles and persons wlth autlstlc spectrum disordersi partlcularly but not excluslvely In South London. Thls Is a change to the prevlous objects as agreed by CSN'S EGM on 110919 and In keeplng wlth the antlclpated change to the work of CSN In becomlng part of o Consortlum of oryanlsatlons provldlng advocacy In Lambeth from Aprll 2020. Ways of carryln9 Out these objects Include: 'by provldlng a mental health advocacy servlce for people who a In hospltal on mental health wards In South London and those In prlson and In the communlty wlth mental health problems, More detall of these actlvltles are shown below, In the sectlon wlth the headlngs: Achievements and Performance and In-Patlen( Forenslc, and Communlty AdV0¢Y In the vlew of the Communlty Support Network South London Management Commlttee the objects and work of the charlty fully satlsfy the requlrements of the Publlc Beneflt charltable re9lstratlon test. ment of M Al Co rnlttee The dlrertors of the company are also charfty trustees for the purposes of charity law and underthe company'5 Artlcles are known as members of the Management Commlttee. Under the requlrements of the Memorandum and Artlcles of Assoclatlon the members of the Management Commlttee retlre every year but may be re-elected by the full members at the Annual General Meeting. Page 2
THE COMMUNrrY SUPPORT NEfwoRK SOUTH LONDON REPORT OF THE MANGEMENT COMMrrrEE for the Year Ended 31 March 2025 ultm en tln The current Management Commlttee have been elected from the membershlp and new members gre encouraged to Joln at every AGM ofthe charltable company. We have also Increased the membershlp ofthe Management Commlttee by means of advertlslng In the Guardlan newspaper on a number of occaslons, by advertlslng In the Lambeth Volunteer Centre, vla the Bar Pro-Bono Unit, vla Charlty Jobs, Reach Volunteerlng and NCVO. Due to the nature of CSN as a mental health service user led organlzatlon, the majority (at least two thirds, accordlng to the Artlcles of Assoclatlon) of Management Commlttee members Identlfy as havlng experlenced mental dlstress, maklng them full Indlvldual members of CSN. Tru Tralnln We have developed an Indurtlon Pack for new Management Commlttee members. Thls includes coples of tralnlng slldes regardlng the role and responslbllltles of CSN Management Committee members. Many come to CSN wlth experlence of servlng on the Management Commlttee of other organlsatlons, and all are encouraged to attend tralnlng wlthln budgetary constralnts, (For example, that provlded by NCVO whlch is avallable at a reduced rate as CSN Is a member of NCVO. (There have also been opportunltles for Commlttee members to vislt the local psychiatric hospltal where advocacy has been provided by CSN slnce 1996. In addltlon, quarterly reports on advocacy in forenslc, communltyi In-patlent and prlson settlngs are made avallable to CSN Management Commlttee members). Communlty Support Network South London allows for a Management Commlttee of up to flfteen members. Typlcallyi there are no more than twelve. The full Management Commlttee meets bl-monthly. The Management Commlttee Is responslble for the strateglc dlrertlon and pollcy of the charlty, At present the Commlttee has twelve members from a varlety of professlonal and other backgrounds relevant to the work of the charlty. The CEO slts on the Commlttee, but has no votlng rlghts. The CEO Is currently responslble for taklng mlnutes whlch are clrculated to Management Commlttee members who polnt out any amendments at the followlng meetlng whlch a enacted. A system of delegatlon Is In place and day to day responslblllty for the provlslon of servlces rests wlth the CEO. The CEO15 responslble for ensurlng that the charfty dellvers the servlces speclfled and that key performance Indlcators are met. The CEO 15 also responslble for day to day operatlonal management of CSN, Indlvldual supervlslon of the staff team and also for ensurlng that the team contlnue to develop thelr skllls and workln9 practlces In Ilne wlth good practlce. In so far as It Is complementary to the charSty's objects, the charlty Is gulded by both local and natlonal pollcy, At natlonal level, mental health services are determlned by the Mental Health Art 1983, and Code of Practlce, as amended 2007. NICE {Natlonal Institute for Cllnbcal Excellen) determlnes the approprlate care and treatment for people wlth various dlagnoses. Locally, the charlty Is closely Involved wlth the Lambeth Llvlng Well Collaboratlve. CSN thus has an opportunity to be Informed about local delivery plans and other strateglc plans and pollcles and to express vlews on them. Some of our current advocates have attalned the Quallflcatlon In Independent Advocacy (QIA) and In addltlon, the Independent Mental Health Advocacy (IMHA) Speclallst Unit . The remalnder of our advocates are, or shortly wlll be, undertaklng tralnlng for the QIA includlng the IMHA 5peclalist unit. In most cases advocates commence thls tralnlng following the sucSSfUl.COrnp1eti0n of their six month probatlonary perlods. Page 3
THE COMMUNITY SUPPORT NETWORK SOUTfrI LONDON REPORT OF THE MANGEMENT COMMrrrEE for the Year Ended 31 March 2025 Objectives and Actlvltles The company's objects and prlnclpal actlvltles are. (SIn changes made at EGM on 11109119) to: Promotei preserve and protect the health and well-belng of vulnerable persons of any age persons wlth mental health problems/mental dlstress, persons wlth physlcal and other dlsabllltles, carers of such personsi persons wlth leamlng dlfflcultles and persons wlth autlstlc spectrum dlsorders, partlcularly but not excluslvely In South London. The company's main objectives and actlvltles for the year contlnued to focus on the promotlon of mental health senilce user rlghts. The strategles employed to asslst the charfty to meet these objettlves Included the followlng: Providlng Independent, user led. mental health advocacy In in-patlent, communlty and forenslc settlngs, and to enable user Involvement In mental health servlces In Lambeth. Provldlng such servlces In accordance with accepted advocacy Standards such as the 'Quallty Standards for Advocacy Schemes, whlch are Ilnked to the prlnclples of the Advocacy Charter, 2002. (Actlon For Advocacy, formerly Advocacy Across London). Achlevements and Performance The maln areas of charltable actlvlty during thSs year have been the provlslon of mental health advocary. 95 dlfferent clients were seen thls year by our FOnSIC Advocates who supported them to add$5 1707 (1428 durlng 2023124) Issues. 562 dlfferent cllents were seen by our In-Patlent & Communlty Advocacy SeNlce, who supported them to address 3459 (3954 durlng 2023124) Issues. *Thls year we have adopted a system whereby data Is entered onto CSN'S Access Database whlch enables us to count how many dlfferent people we worked wlth, Whea$ pvIouS annual reports have double or even trlple or quadruple counted people who used our setwlce durlng more than one quarter of the year. Reports have been wrltten on a quarterly basls throughout the year on work done In In-Patlent and Forenslc settlngs. Publlclty Is wldely clrculated In the relevant venues. Monltorlng and Evaluatlon Illustrate that there Is a good representatlon of the dlfferent ethnlc groups across CSN'S seNlces and a hlgh level of user satlsfactlon amongst those who have completed and turned cllent feedback foms, Issues In the dlfferent advocacy servlces Include: houslng, care and treatment, attltude and behavlour of staff, property, envlronment and facllltle5, Mental Health Att, and other legal Issues. As a general outcome, we expert that servlce users wlll feel more In control of thelr Ilves as a result of uslng our advocacy servlces. Each quarterly report provldes more detalls of the Issues ralsed, Indudlng Indlvldual cllent examples. The advocary servlces provlded by CSN contlnue to enjoy a hlgh proflle In Lambeth and a well respected by senilce users, CEOS, health care and other professlonals. CSN values all feedback about Its Advocacy Servlces and we make approprlate changes to Servlce provlslon as a result. From April 2020, CSN became part of a consortlum of advocaLry provlders In Lambeth worklng towards offerlng more 'Jolned up, advocacy servlces as commlssloned. The lead provlder for this work Is Connect Lambeth, formerly ILCP (Independent Llvlng and Carers. Partnetshlp). The other partners are dasl (Disablllty Advice Servlce Lambeth) and POhWER. CSN has been successful In acqulrlng the Quallty Perft)rrnance Mark (QPM) for Advocacy and Is also worklng wlth other advocacy servlce provlders to provlde Input on developments wlth DHSC (Dept of Health & Soclal Care) regardln9 the proposed new Mental Health Act, In partlcular, regardlng Independent Mental Health Advocacy {IMHA). It Is also worklng on Issues to do wlth Regulatlon of Advocates and has been worklng wlth SLaM to assist them to Implement NICE Guldellnes for Advocacy by condurtlng a Gap Analysls. Page 4
THE COMMUNITY SUPPORT NETWORK SOUTH LONDON REPORT OF THE MANGEMENT COMMrrrEE for the Year Ended 31 March 2025 Dev lo ated f We regret that CSN was part of a Consortlum of Advocacy provlders, led by dasl, whlch was unsuccessful durlng recent re-tenderlng of all statutory advocacy servlces In Lambeth (thls Includes Independent Mental Capaclty Advocacy, RPR (Relevant Pald Person's Representatlves), Care Art Advocacy, NHS Complaints Advocacy as well as the Independent Mental Health Advocacy (IMHA) that is provlded by CSN). Thls dlsappolntlng result means that CSN staff wlll be TUPE'd over to the wlnnlng bldder (Volceablllty) In part or In full, and CSN wlll contlnue lo provlde Forenslc Advocacy Servlces only. The loss of a substantial amount of CSN'S funding (approxlmately 80%) means that CSN wlll have to rellnquish its office facilities but is confident that the Lambeth ACCORD bulldlng management wlll consent to CSN continuing to use 336 Brixton Road as Its reglstered address. It Is to be hoped that CSN may once agaln In future be able to provlde more serilces and to obtaln sufflclent fundlng to rent offlce space, although the requlrements of competltlve tenderlng whlch usually Ilmlt appllcatSons to maxlmum of 50Wo turnover mltlgate agalnst thls, as thls then restrlcts CSN to obtaln fundlng from charltable trusts, many of whlch have closed thelr doors to new appllcants as they restructure. CSN Is Ilkely to pursue futu fundralslng Inltlatlves for the Communlty Group whlch Is for those with forenslc psychlatrlc hlstor4es to meet together for mutual support as well as funding for Non-statutory Advocacy, in conJunrtlon wlth Carers, Hub Lambeth as Non-statutory Advocacy has been vlrtually ellmlnated from LBL'S re-tendedng of the Lambeth Advocacy Servlces. Plnanclal Revl•w In splte of a challenglng financlal cllmate, the charlty managed to contlnue to dellver servlces In keeplng wlth Its fundlng contracts throughout the year. It has done thls wlth the support of both Its staff and the volunteer trustees who slt on the Management Commlttee. It Is noteworthy that CSN has had no Inflatlonary upllft to Its lundlng slnce Aprll 2008: 1.e. over slxteen years. Th15 means that CSN'S fundlng Is worth about $9% of what It was worth In 2008-9 now (£1 Is now worth $9p compared to the value of Él In.2008) and thls presents slgnlflcant challenges In the lace ol Increased costs year on year. The consortlum developed to dellver advocacy from Aprll 2020 resulted In the need for a further IO% cost savlngs on our In-Patlent & Communlty Advocacy work and fundlng avallable for the Forenslc Advocacy Contract has also been reduced, In addltlon, apart from a short pedod durlng the Covld pandemlc In 2020. CSN has very slgnlflcantly over dellvered Its dvocary servlces In terms of hours of servlce dellvery but been advlsed that there Is no more money to fund advocacy so Is now workln9 to ensure that It dellvers only what Is belng funded. The maln fundlng source for CSN durlng 2024-25 has been Lambeth Councll. South London and Maudsley NHS Foundatlon Trust (SLaM) has also provlded fundlng for CSN'S Forenslc Advocacy Servlce which has asslsted cllents at Rlver House Medlum Secure Unlt for Chafflnch Ward (low secure unlt). both at Bethlem Royal Hospltal, Ward In the Communlty, Open Rehab. Unlt at Lambeth Hospltal and for Lambeth Communlty fonsIC cllents. At present, there are Ilmlted fund5 lor long term Investment. CSN currently has an account In COIF Charltles Deposlt Fund wlth CCLA Investment Management Ltd. Any reserves whlch CSN has accumulated are deposlted thereln. Thls account offers Instant AC5$ whlch Is felt to be necessary to ensu cash flow In unfoSeen Circumstan$, for example when Involce5 are pald late. Page 5
THE COMMUNITY SUPPORT NETWORK SOUTH LONDON REPORT OF THE MANGEMENT COMMITfEE for the Year Ended 31 March 2025 It Is good practlce to retaln 3-6 months, runnlng costs as a reserve. On thls basls. CSN has estsblished that it needs between £61,508 & 107.882 as a reserve. If need be, a reserve of thls slze would enable CSN to discharge Its statutory responslbllltles In the event of a sud¢Jen wlthdrawal of fundlngi Includlng redundancles, advance <6 months,) notlce on rent and payment of any outstsndlng contractual obllgatlons. Any surplus on CSN'S unrestrlcted fundlng wlll be deployed In support of thls contlngency fund. Once CSN loses Its Lambeth Advocacy Servlce contract, on 010725, thls figure wlll be recalculated as CSN'S fundlng, stafflng and other costs wlll be slgnlficantly reduced; albelt some servlces, such as Telephone/Internet and HR Support have been contrncted lor a flve-year perlod so wlll need to be pald at the current level for the remalnder of these contracts. Explanatlon of the Fln•n¢lal Effect of Any Slgnlfitant Events that occurred durln9 and subsequent to the perlod 2024-25 There was a very slgnlficant Event announced rlght at the end of the year 2024-25, on 310325. Fundlng for the Lambeth Independent Mental Health Advocacy Servlce was taken from CSN to be glven to Volceablllty after 'moblllsatlon perlod, of I I weeks. CSN entered Into a new contract to provlde Independent Mental Health Advocacy at Orrl, a prlvate faclllty lor persons wlth eatlng dlsorders In June 2024 for 3 hours a week. Another flnanclal effert of note was that for the 51xteenth consecutlve year, CSN had no Inflatlonary upllft to Its fundlng as well as about IO% cut to Its fundlng for Lambeth Advocacy Servlces. Due to the fact that the current Lambeth Contract Is based on hours of servlce dellvered, there Is therefore a rlsk that fundlng wlll be reduced further golng forward due to posslble fut¢Jre shortfalls on hours dellvered. Should fundlng be reduced based on a shortfall of hours dellvered golng forward, CSN wlll neeo to reduce the workln9 hours of Indlvldual dvocates andlor make staff redundant commensurate wlth the level of the shortfall. However, as the Lambeth Advocacy Servlce Is belng transferred to Volceablllty on 010725 It Is unllkely that there wlll be a shortfall In hours dellvered over the remalnlng perlod 010425 300625, especlally as at some polnt durlng the mobillsatlon perlod there wlll need to be data transfer from POhWER's Clear 3 system to Volceability's Salesforce based system whlch may Impact on both CSN staff'5 ablllty to enter data onto the relevant CRM (as ftrst they wlll need to be traSned In the use of the Volceablllty system) and also because CSN Is dependent on data reports belng provlded by POhWER on a quarterly basls and by the Oats Analyst at Age UK Lambeth on a monthly basls In order to complete the requlred reports. Thls means that any Interruptlon caused to system access due to data transfer wlll mean that only partlal data may be recorded and accessed if any. In such clrcumstances It Is hard to see that one could clearly demonstrate under dellvery of servlces especlally slnce for the last flve years (2020-25) CSN has over-dellvered on Its Lambeth Independent Mental Health AdvocaLry Contract requlrements. Prlnclpal Rl•k• and Une•rtalntl•• f•¢lng CSN a• Id•ntlfl•d by Its tru•t••• The key rlsks and uncertalntles faclng CSN are regardlng Its fundlng. Currently CSN has one core area of buslness, the provlslon of Independent mental health advocacyi and fvndlng lor thls Is currently from two maln statutory and one independent sources (ovtlined above). We have encountered the risk ol our main servlce (In Lambeth) belng put out for tender and CSN not belng successful (due to needSng to work In partnershlp wlth other providers, CSN did not submit and indeed dld not even have sl9ht of the submltted tender documentatlon but only contrlbuted what was requlred) in wlnning the tender to provlde the Lambeth Independent Mental Health Advocacy servlce. A furtherarea ol rlsk Is that CSN has very mlnlmal Infrastrurture and managemenvadmlnlstratlon: currently only one full-tlme member of staff, This restrlcts CSN'S abillty to 'grow' in size as an organisation as Wlthout Increased Snfrastrurture, It wlll not be posslble to sustaln additional services. In fart, CSN'S infrastructure has been further slgnlficantly reduced as a result of loslng the Lambeth Advocacy Service. 80% of the CEO'S worklng hours are connected to this service so from 010725 CSN'S CEO will only be funded to work 7 hours (one day) a week for CSN. and as aforementioned, C5N will no longer be able to rent any klnd of offlce base due to Insufflclent venue to enable thls. Page 6
THE COMMUNITY SUPPORT NEfwoRK SOUTH LONDON REPORT OF THE MANGEMENT COMMrrrEE for the Year Ended 31 March 2025 Prln¢lpJl Rl$k• and Unc•rtalntl•8 faclng CSN as Id•ntlfled by Its tru•t¢¢• (¢ontlnued) There Is also a rlsk of CSN belng unable to fulfll the requlrements of Its contracts for a perlod of tlme In the event of staff slckness, suspenslon, dlsclplinary Issues or other clrcumstances where there Is a sudden unexpected Interruptlon In advocacy service. The Advocacy Cover Pollcy Implemented In July 2017 addresses this. From April 2020, for the flrst time CSN advocates have been requlred to record the time they spend worklng wlth Indivldual service users and CSN will only be paid for the advocacy hours dellvered under this new contract wlth London Borough of Lambeth vla Connect Lambeth. It Is posslble that thls mlght result In changes to the levels of advocacy staffing needed by CSN and employment contrarts for advoucy staff slnce Aprll 2020 have been drawn up wlth thls In mlnd. Should fundlng be reduced based on a shortfall In the hours dellvered thls wlll result In a commensurate redurtlon In the worklng hours of Indlvidual advocates who are evldenclng less than thelr expected number of hours on the Lambeth Advocacy Service. In fact CSN has conslstently over-delivered on the Lambeth Advocacy Servlce 50 has not needed to reduce the hours of any staff deployed to work on thls servlce and we do not antlclpate that thls wlll change over the remaSnSng 3 months (010425 - 300625) for whlch CSN wlll contlnue to be responslble for the Lambeth Independent Mental Health Advocacy Servlce. Summary of th• Plan• and Str•t•gl•• for Managlng Sald Rl•k• CSN wlll contlnue to develop ways of provldlng Its servlces more effertlvely and efflclently and wlll pursue quallty standard5 for Its servlces where such standards exlst (as referred to earfler, regardlng the (now attalnedl QPM). It wlll contlnue to develop and bulld upon good relatlonshlps wlth staff of current fundlng bodles and look at ways of Improvlng the productlon of reports• and the keeplng of cllent notes and monltorlng Informatlon. In the event of another organlsatlon wlnnlng the tender to provlde advocacy servlces whlch CSN currently provldes, as Is the case wlth respect to the Lambeth Advocaty Servlce, It Is Ilkely that CSN staff would be TUPE'd over to the organlsatlon(s) whlch wln the tender{s}. *as part of the Consortlum of Advocacy Servlce provlders from Aprll 2020 CSN advocacy staff have been tralned Into POhWER's Cllent Record Keeplng System and record cllent data thereon. Thls System can also be used to generate reports. The current CSN CEO has produced a 'Successlon Plan. document whlch provldes necessary Informatlon for CSN to contlnue In the event that somethlng happened suddenly resultlng In the CSN CEO belng unable to contlnue thelr responslbllitles (such as accldent or slckness) and thls Incapacltatlon was of sufflclent longevlty that there was a need to deploy someone to substitute for the CSN CEO on elther a temporary or permanent basls, Currently all CSN'S advocacy staff provlde cover for colleague5 where necessary, and the CSN CEO currently also tskes on the responslblllty for advocacy servlce provlslon when and where necessary. The CSN Advocacy Cover Poll¢y Is In place to formallse arrangements for Advocacy servlce cover when staff are absent. CSN has developed pollcles and procedures In Ilne wlth the introductlon of GDPR (General Data Protection Regulations) and has Implemented a revlsed Flnanclal Controls Pollcy, and is implementing CSN'S 2024-27 Business Plan fom)ed as a result of an Away Day between CSN staff and Management Commlttee held on 30th Aprll, 2024. D•Krlptlon of th• Arrangements In Plac• for S•ttlng th• R•muneratlon of CSN'• key manag•m•nt per•onn•l, and any benchmark• utlll8•d In the Proc• Durlng 2004 CSN Management Commlttee Initiated the evaluatlon of all Its Staff In relatlon to salaries. Thi5 was done by PEACe (Personnel, Employment, Advlce and Conciliation Servlce) whlch forms part of LVSC (London Voluntary Servlce Council). Thls evaluatlon conslsted of a comprehenslve re-evaluation of all CSN's Staff In relatlon to their roles and responsibilities, job descriptlons, person speclficatlons and detalled day-to-day work with a vlew to identifylng the range of skills ané qualification5 needed to carry out the necessary tasks of each post holder. A5 result of thls Independent evaluation, CSN has worked to ensure that all staff are pald accordlng to the flndlngs of these evaluatlons. Page 7
THE COMMUNZTY SUPPORT NETWORK SOUTH LONDON REPORT OF THE MANGEMENT COMMrrrEE for the Year Ended 31 March 2025 Dèserlptlon of the Arran9em•nts In Place lor Settlng the Remun¢r•tlon ol CSN'S key mJnag•ment personnel, and any benchmarks utlllsed In the Process (contlnued) However, PrOgssIVe cuts to fundlng over the last 17 years have resulted In staff belng pald less than pvIOUsly, based on what other organlsatlons are payln9 advocates. In the face of no Inflationary upllft In Its fundlng for 16 years and a further IO% cut In CSN'S fundlng lor Its maln advocacy contract, It has become unsustalnable to contlnue to pay staff 5ignlflcantly over the market rate for advocaLry work as CSN has been dolng (as a result of PEACe evaluatlon of advocacy roles). Plans for Future Perlods The chadty plans contlnulng the èctlvltles outllned above In the forthcomlng years subjett to the contlnuatlon of satlsfartory fvndlng arrangements. Respon$lbllltle8 of th• M•nag•m•nt Commltt•e Company law requ0$ the Management Commlttee t¢ prepare flnanclal ststements for each flnanclal year whlch glve a true and falr vlew of the state of the affalrs of the charltable company as at the balance sheet date and of Its Incomlng resourtts and applScatlon of resources, Including Income and expendItu, for the flnanclal year. In preparlng those financlal statements, the management committee should follow best practlce and.. Select sultable accountlng pollcles and then apply them conslstently; Make Judgements and estlmates that are reasonable and prudent,. and Prepare the flnanclal statements on the golng concern basls unless It Is Inapproprlate to assume that the company wlll contlnue on that basss. The Management Commlttee Ss responslble for malntalnlng proper accountlng records whlch dlsclose wlth reasonable accuracy at any tlme the flnanclal posltlon of. the charltable company and to enable them to ensure that the nnanclal statements comply wlth the Companles Acts 1985 & 2006, and wlth the Charltles Act 2006. The Management Commlttee Is also responslble for safegtsardlng the assets of the charltable company and hence for taklng reasonable steps for the preventlon and detectlon of fraud and other Irregularltles. Members of the Management Commlttee, who are dlrettors for the purpose of company law and trustees for the purpose of charlty law, who served durlng the year and up to the date of thls report are set out In page 3. In accordance wlth company law, as the company's dlrectors, we certify that.. As the dlrectors of the companyi we have taken all the steps that we ought to have taken In order to make ourselves awa of any relevant Indepenoent examlnatlon Infonnatlon and to establlsh that the charlty's Independent examlners are awa of that Informatlon, Ind•pendent ex•mln•rs of Accounts Hllary Adams Ltd were appolnted as the char5table company's Independent Examlners durlng the year and have expressed thelr wlllingness to contlnue In that capaclty. The report has been prepared in accordance wit FRS 102. Approved by the Management Commlttee on 2 25 and slgned on Its behalf b Mr. R9$eel, Dlrector. Page 8
THE COMMUNITY SUPPORT NEfwoRK SOUTH LONDON STATEMENT OF FINANCIAL AcfIviTIES (In¢ludin9 Income and Expendlture Account) lor the Year Énd•d 31 March 2025 Unrestrlthd Funds 2025 Restrlcted Fufids 2025 Total Funds 2025 Totsi Funds 2024 Notes Incomln9 resourc•s: Voluntary Sncome.. Donatlons & grants other fundlng Actlvlties for generatln9 funds: Investment income Fee Income In¢omOfig resourceg from ¢harltable aeiivltles: Other Income 209,777 209,777 206,979 198 1.885 1,885 1,764 Total Incomlng rmoure 209 777 211 662 208 941 Resources expend•d Costs ol gener•tlng funds: Costs of generatlng voluntsry Income Ch•rltablo •rtlvlll 186.218 186.218 215,021 Total r••ourt•• •xp•nd•d 186 218 186 218 STATEMENT OF TOTAL RECOGNISED GAINS AND LOSSES Net Incornlng ro•ourc•# b•f•r• oth•r r•caqnlMd g•lTh• (n•t lThcom• for th• y••r) 1,085 23,559 25.444 16,080) Oth•r r•¢ognlMd g•1fft• Galn on rev)luation ol Investments Net movement In fund•. 1,88S 23.559 25.444 16,080) Transfers beeen fvnds TotJl lunds brought IoN4ard 26.570 41,270 07,•52 73,932 Total fund• c•rrled forw•rd 12 Movements In funds are dlsclosed In Note 12 to the financljl statements, The notes forni part of these financlal statements Page 9
THE COMMUNITY SUPPORT NETWORK SOUTH LONDON (REGISTERED NUMBER: 04041867) STATEMENT OF FINANCXAL POSTfioN 31 MaKh 2025 31.3.25 31,3,24 Unrestrlrted Restricted funds funds Total funds Total funds Notes FIXED ASSETS Tanglble assets 171 555 CURReNT ASSETS Debtors Cash at bank and In hand io 4,529 4,529 4,375 28,461 69,713 98,174 73,535 CREDrroRS Amounts falllng due wlthln one year li (5,049) {5,049) (6,238) NET CURReNT ASSErs TOTAL ASSETS LESS CURRENT LIABILITIES NET ASSETS FUNDS Unrestricted funds estrltted funds 12 28,461 26,576 TOTAL FUNDS The company Is entitled to exemptlan from audit under Sectlon 477 of the Companles Act 2006 for the year ended 31 March 2025. The members have not requlred the company to obtaln an audlt of Its flnanclal statements for the year ended 31 March 2025 In accordance wlth Sectlon 476 01 the Cornpanles Att 2006. The dlrertors acknowledge their responslbllities for: (a) ensuring that the company keeps accountlng records whlch comply wlth Sectlons 386 and 387 of the Companles Act 2006 and (b) pparIng flnanclal statements whlch glve a true and falr vlew of the state of affalrs of the company as at the end of each financlal year and of Its surplu5 or defiot for each financlal year In accordance with the requlrementsofsettlons 394 and 395 and which otherwlse comply wlth the reqU1MentS ofthe C¢ThpanlesAct 2006 relatlng to flnanclal statements, so far as appllcable to the company. The flnanclal statements have been prepared In accordance wlth the provlslons of Flnanclal Reportlng Standard 102 "The Flnancial Reportlng Standard appllcable in the UK and Republlc of Ireland. and the Companles Act 2006. The f5nanclal statements were approved by the Board of Trustees on were 51gned by.. and Mr. Augustine Islchel D1Ctor The notes form part of these financial statements Page 10
THE COMMUNITY SUPPORT NETWORK SOUTH LONDON NOTES TO THE FINANCIAL STATEMENTS for the Year Ended 31 March 2025 srATUTORY INFORMATION The Communlty Support Network South London Is a prlvate company, Ilmlted by guarantee, reglstered In England and Wales. The company's reglstered number and reglstered offlce address can be found on the Company Infonnatlon page. ACCOUNTING POLICIES Bas1• of prnparlng the flnancl•l $tstements These flnanclal statements have been prepared In accordance wlth the provlslons of Sectlon IA"Small EntltSes" of Flnanclal Reportlng Standard 102 'The Flnanclal Reportlng Standard appllcable In the UK and Republlc of Ireland" and the Companles Act 2006. The flnanclal statements have been prepared under the hlstorlcal cost conventlon. Turnover Turnover represents funds re¢elved On contrarts. Tanglble flxed ass•ts Depreclatlon Is provlded at the ft)Ilowlng annual rates In order to wrlte off each asset over Its estlmated useful Ilfe. Plant and machlnery etc. 33% on cost and 200/0 on cost Fund accountlng Unrestrlcted funds are avallable for use at the dlscretlon of the trustees In furtherance of the general objectlvltles of the charlty. Deslgnated funds are unrestrlcted funds earmarked by the Management Commlttee for partlcular purposes. Restrltted funds are subjected to restrfctlons on thelr expendlture Imposed by the donor or through the terms ol an appeal. In¢omlng r••ourc•s All Incomlng resources are Included In the statement of flnanclal artlvltles when the charfty Is entitled to the Income-and the amount can be quantlfled wllh reasonable aceuracyl The followlng specific pollcles a applled to partlcular categorles of income: Grants are cognISed when recelvable; Investment Income Is Included when recelvable. R••ourceo •xp•nd•d Expendlture 15 recognlsed on an accruals basls as a Ilablllty Is Incurred. Expendlture Includes VAT and Is reported a5 part of the expendlture to whlch It relates., Cost5 of generating funds comprlse the costs assoclated wlth both the costs of attrarting the Income and those of provldlng the facllltles to generate the Income. Charltable expendlture comprlses those costs Incurred by the charity In the dellvery of Its actlvltles and servlces for Its beneflclarles. It Includes both costs that can be allocated dlrertly to such actlvltles and those costs of an Indlrect nature necessary to support them. Governance costs Include those costs assoclated wlth meetlng the con5tstutlonal and statutory requlrements of the charlty and Include the audlt fees and costs Ilnked to the strateglc management of the charlty. Page 11 contlnued...
THE COMMUNITY SUPPORT NETWORK SOUTH LONDON NOTES TO THE FINANCIAL STATEMENTS - contlny•d for the Ye)r Ended 31 M•reh 1025 3. XNCONING RESOURCES FROM ACTIVMES TO FURTHER CHARITY'S OBJECTS 2025 2024 Heolth Juthorlty Advocacy{core) Non-statutory Advocacy Forenslc Other 167,057 2,798 39,922 167,057 2,798 39.922 167,057 39,922 198 209 777 209 777 207 177 4. TOTAL RESOURCES EXPENDED 2025 2024 Costs dlre¢tly Ilocated to artlvltle8 Staff costs and expenses Travel Actlvlty costs Support costs% •ll•ut¢d to •¢tlvltle$ Dlrect Dlrect Usage 116,095 13 1,050 2,229 29,574 189 147,898 202 I,oso 173,179 221 94 Establlshment costs Floor area Stoff Tlme 14,911 3,728 18.639 17,890 Admlnlstratlve costs 8,958 2.868 11,826 13,092 Fees and flnonce charges Depreclatlon Usa9e Vsage 5,589 373 630 6,219 384 8,421 2,124 li Total resour$ expended 146,989 2,229 37,000 186,218 215,021 5. NET ZNCOMING/(OUTGOZNG) RESOURCES Net re50urce5 are stated after charglng: 31.3.25 31.3.24 Depreciation - owned assets Independent Examlners, remuneratlon 384 2,124 Dlrectors emoluments and other beneflts etc Page 12 *nllnued....
THE COMMUNITY SUPPORT NETWORK SOUTH LONDON NOTES TO THE FINANCIAL STATEMENTS - ntInUed for the Year Ended 31 March 2025 EMPLOYEES AND DIRECTORS 31.3.25 31.3.24 Wages and salaroes Soclal 5ecurlty c05tS other penslon costs 131,696 7,027 156,519 8,124 145 308 172 457 The average monthly nufflber of employees durlnq the year was as follows: 31.3.25 31.3.24 Adminlstrntion Dlrect No employees recelved salarles In excess of £60,000 In the year. TRUSTEE REMUNERATION AND RELATED PARTY TRANSACTIONS No members ol the management commlttee recelved any remuneratlon durfng the year (2024 NII). No expenses were relmbursed durlng the year (2024 NII). No trustee or other person related to the charlty had any personal Interest In any contract or transactlon entered Into by the charlty durlng the year (2024 NII). TAXATION As a charlty, Communlty Support Network Is exempt from tax on Income and galns falllng wlthln sectlon 505 of the Taxes Act 1988 or $256 of the Taxatlon of Chargeable GaSns Act 1992 to the extent that these a applied to Its charitable objects. No tax charges have arlsen In the Charlty. TANGIBLE FIXED AsseTS Plant •nd maehlnery etc COST At l Aprll 2024 and 31 March 2025 DEPRECIATION At l April 2024 Charge for year 26,833 384 At 31 March 2025 NET BOOK VALUE At 31 March 2025 171 At 31 March 2024 555 Page 13 contlnued...
THE COMMUNrrY SUPPORT NETWORK SOUTH LONDON NOTES TO THE FINANCIAL STATEMENTS - contlnued for the Year Ended 31 March 2025 10. DEBTORS: AMOUNTS FALUNG DUE WITHIN ONE YeAR 31.3.25 31.3.24 other debtors 11. CREDITORS: AMOUNTS PALLING DUE wrrHIN ONE YEAR 31.3.25 31.3.24 Taxatlon and soclal securlty Other credltors 1,971 3,336 12. MOVEMENT IN FUNDS Net mov•ment In funds Tr•n$f•r• between funds At 31.3.25 At 1.4.24 Unr•strlrted lunds Core 26,576 1,885 28,461 Restrlcted fund• Advocacy(core) Non-statutory Advocacy SLaM Forenslc Advocacy Deslgnated fund Depreclatlon reserve 24.650 20,068 569 922 3.S84 48.302 569 15,793 12,871 3.200 555 (3,200) 171 41,276 23,559 64,835 TOTAL FUNDS Net movement In funds, Included In the above are as follows: Incomlng Resourc¢s resource• exp¢nd¢d Movement In funds Unrestrlcted funds Core 1,885 1,885 Restrlrted fund• Advocacy{core) Non-statutory Advocacy SLaM Forenslc Advocacy 167,057 2,798 39,922 (146,989) (2,229) (37,000) 20.068 569 2,922 209,777 (186,218) 23,559 TOTAL FUNDS Thls page does not form part of the statutory flnanclal statements Page 14
THE COMMUNITY SUPPORT NETWORK SOUTH LONDON NOTES TO THE FINANCIAL sfATEMENTS for the Year Ended 31 March 2025 12. MOVEMENT IN FUNDS (continued) Lambeth Advo¢•¢y This 15 provldeé for Inpatients of Larnbeth, St. Thorna5 & Klngs College Hospltals who are detalned under the Mental Health Act and Ilndependent Mental Health Advocacy) IMHA quallfylng. We also svpport Lambeth re5ident5 who reside In the comrnunlty on cfos. In addltlon, we provlde non-statutory advocacy for Informal patlents on Lambeth Hospltal wards and Lambeth resldents wlth mental health problems who are not detained on cfos. (IMHA Is a specific type of Independent Mental Health Advocacy defflned In the Mental Health Act). Non-statutory Advo¢4¢y FundSng is to provide Independent Mental Health Advocacy at Orrl, a prlvate faclllty for persons wlth eatlng dlsorders. SL•M For•n•l¢ Advoc•¢v rs Independent Mental Health Advocacy {IMHA) avallable for all Inpbtlents in all SLaM Forenslc Inpatlent settlngs and Lambeth resldents under the care of the Lambeth Communlty Forenslc Mental Health Team. De•lgn•ted fund In prevlous ye+yrs, a Oeslgnated fund of £3,200 was held to provlde for potentlal costs from redundancy and maternlty leave. The Trustees concluded thls year that thls Is no longer nécÈ$sary. Page 15 continued....
CHARTERED ACCOUNTANTS, INDEPENDENT EXAMINER'S REPORT TO THE TRUSTEES ON THE UNAUDITED FINANCIAL STATEMENTS OF COMMUNrrY SUPPORT NETWORK LONDON We report on the accounts of the company for the year ended 31 March 2025, whlch are set out on pages 9 to 15. Respectlve responslbllltles of trustees and examlner The trustees are responslble for the preparatlon of the accounts. The trustees conslder that an audlt Is not requlred for thls year under sectlon 144 of the Charltles Art 2011 (the 2011 Act) and that an Independent examlnatlon Is needed. Havlng satlsfled ourselves that the charlty Is not subjett to audlt under company law and Is ellglble for Independent examlnatlon, It Is our responslblllty to.. examine the accounts under section 145 of the 2011 Act; to follow the procedures laid down In the general Dlrectlons glven by the Charlty Commlsslon under sectlon 145(5)[b) of the 2011 Art, and to state whether partlcular matters have come to our attentlon. a•1• of Ind¢p•nd•nt •xamln•r'• Mport Our examlnatlon was carrled out In accordance wlth the genernl Olrectlons glven by the Charlty Commlsslon. An examlnation Includes a review of the accountlng records kept by the charlty and a comparison of the accounts presented wlth those records. It also includes conslderatlon of any unusual Items or dlsclosures In the accounts, and seeklng explanatlon5 from you as trustees contrrnlng any such matters. The proodures undertaken do not provlde all the evldence that would be requlred In an audlt and consequently no oplnlon Is glven as to whether the accounts present a 'true and falr vlew, and the report Is Ilmlted to those matters set out In the statement below. Independ¢nt examln¢rf• statement In connectlon wlth our examlnatlon, no matter has come to our attentlon.. (l) whlch glves us reasonable cause to belleve that In any materlal respert the requlrements: to keep accountlng records. and to prepare accounts whlch accord wlth the accountlng records, comply wlth the accountlng requlrements of and wlth the methods and prlnclples of the Statement of Re¢ommended Practlce: Accountlng and Reportlng by Charltles have not been met; or (2) to whlch, In our opinlon, attentlon should be drawn In order to enable a proper understandlno of the accounts to be reached, Hllary Adams Ltd Chartered Accountants 158 High Street Herne Bay Kent cr6 5NP Date: Thls page does not form part of the statutory flnanclal statements Page 16
THE COMMUNITY SUPPORT NETWORK SOUTH LONDON DEfAILED INCOME AND EXPENDMIRE ACCOUNT for the Year Ended 31 March 2025 2025 2024 TURNOVER Health authority fundlng contract Other fundlng 209,777 206,979 198 209.777 207,177 STAFF COSTS AND expENSES Wages and salarles Employers NI Employer5 pensions Supervislon Tralnlng 131,696 7,027 6,585 1,050 156,519 8,124 7,814 1.150 722 148,947 174 329 GROSS SURPLUS 60,830 32,848 Admlnlgtratlve Expenses Travel expenses Rent Rates Software & malntenance Insurance Post and statlonery Comrnunlcatlons 202 17,502 165 3,601 973 1,083 5,091 221 16.668 169 3,979 1,053 928 5,210 E 11 Accountancy fees Legal fees Professlonal fees Bbnk charges Depreclatlon of plant and machlnery Depreciation of fixtures and fittlngs Depreciation of computer equlpment Sundry expense5 1,524 2,794 1,809 92 55 48 281 1,452 2,230 5,051 84 55 48 2,021 37,271 40.692 OPERATING SURPLUS/(DEFICIT) ..CONTINUED Thls page does not form part of the statutory flnancial statements Page 17
THE COMMUNITY SUPPORT NETWORK SOUTH LONDON DETAILED INCOME AND EXPENDrruRE ACCOUNT for the Year Ended 31 March 2025 Oth•r Interest rn¢elvable and slmllar Income Bank interest receivable 1,885 1,885 SURPLUS/(DEFICIT) FOR THE FINANCIAL YEAR Thls page does not form part of the statutory flnanclal statements Page 18