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2023-05-31-accounts

REGISTERED COMPANY NUMBER: 03950659 (England and Wales)

REGISTERED CHARITY NUMBER: 1083203

REPORT OF THE TRUSTEES AND FINANCIAL STATEMENTS

for the Year ended 31 May 2023 for GLASS DOOR HOMELESS CHARITY TRADING AS Glass Door

GLASS DOOR HOMELESS CHARITY

Contents of the Annual Report and Financial Statements

PAGE
Reference and Administrative Details 1
Report of the Trustees 2 - 9
Report of the Independent Auditors 10 - 12
Statement of Financial Activities 13
Balance Sheet 14
Cash Flow Statement 15
Notes to the Financial Statements 16 - 24
Financial and In-kind Supporters 25 - 28

GLASS DOOR HOMELESS CHARITY

Reference and Administrative Details

Trustees

Asitha Ameresekere Mary Benton Kate Coles (Treasurer) Marie Green Ralph Griffin (resigned 15 November 2022) Stacy Jansz (resigned 23 March 2023) Brian Leathard (Chair of Trustees) Shuna Mason (Company Secretary) Gemma Melhuish (appointed 1 August 2022; resigned 23 May 2023) Antje Palmer (appointed 13 September 2022) Amanda Sheppard

Registered Office

Argon House Argon Mews London SW6 1BJ

Registered Company Number

03950659 (England and Wales)

Registered Charity Number

1083203

Independent Auditors

Knox Cropper LLP 65-68 Leadenhall Street London EC3A 2AD

Chief Executive Officer

Jo Carter

Bankers

Metro Bank 234 King's Road Chelsea London SW3 5UA

HSBC 22 Victoria Street London SW1 8ON

TRUSTEES’ ANNUAL REPORT AND FINANCIAL STATEMENTS for the Year Ended 31 May 2023

Page 1

GLASS DOOR HOMELESS CHARITY

Report of the Trustees

The trustees, who are also directors of the Charity for the purposes of the Companies Act 2006, present their report with the financial statements of the Charity for the year ended 31 May 2023. The trustees have adopted the provisions of Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102).

Our Vision and Aims

Our vision is a future where no one has to sleep on the streets of London. We exist to support people who are homeless and whom no one else can or will help.

We aim to bring practical and emotional support and some stability to help people get back on their feet.

Objectives and Strategy

The Charity’s Object is the relief of poverty among homeless people in the Royal Borough of Kensington and Chelsea and the London Borough of Hammersmith and Fulham and the surrounding area by the provision of accommodation, advice and assistance.

By partnering with churches and community centres to provide shelter and support, Glass Door is committed to supporting people get—and stay—off the street. We believe everyone has inherent dignity and we welcome those who turn to us as our guests.

Our services and shelters have always been open to all. From June 2022 through May 2023, Glass Door supported a total of 1,786 guests through our year-round casework service and emergency winter night shelter provision.

We worked for many months to develop plans which would enable us to safely reopen communal night shelters with our partner churches from December 2022. Our winter night shelters are a big part of our offer at Glass Door. Across three southwest London boroughs, a network of churches and community venues, along with a dedicated team of shelter staff, caseworkers and volunteers provide vital support to people rough sleeping in the coldest months.

We provided emergency shelter every night for 16 weeks to almost 300 guests, many of whom also took the opportunity to engage with one of our caseworkers. The support they provided ranged from opening bank accounts to helping guests into employment and supporting them to find a safe place to call home.

TRUSTEES’ ANNUAL REPORT AND FINANCIAL STATEMENTS for the Year Ended 31 May 2023

Page 2

GLASS DOOR HOMELESS CHARITY

Report of the Trustees - continued

Our Activities and Achievements

2022-23 was a very busy year which saw the reopening of our emergency winter shelters and the year round delivery of our casework support for those experiencing, or at risk of becoming homeless. During this year we also welcomed Jo Carter as our permanent CEO.

Casework

Glass Door caseworkers provide one-to-one tailored advice to our guests. This advice is open to all and operates yearround at six partner day centres in west and southwest London (King’s Road Community Drop-In (Chelsea Methodist Church), HTB Day Shelter (St Augustine’s), Refettorio Felix at St Cuthbert’s, Ace of Clubs, The Vineyard Community Centre and The Upper Room) as well as by appointment at our office in west London.

Over the financial year 2022-23, our casework team met with 1,678 individuals (2021-22: 1,425 individuals), working with them to bring many positive changes:

Operations

We worked for many months to develop plans which would enable us to safely reopen communal night shelters with our partner churches from December 2022. Our winter night shelters are a big part of our offer at Glass Door. Across three southwest London boroughs, a network of churches and community venues, along with a dedicated team of shelter staff, caseworkers and volunteers provide vital support to people rough sleeping in the coldest months. After a pause during the pandemic (during which we ran hostels with individual rooms), we successfully ran three winter night shelter circuits between December 2022 and March 2023. Plans were developed in consultation with local authorities and public health contacts with COVID-19 precautions built in to ensure we could safely deliver this project.

Over the course of the 2022-23 winter season (2021-22 comparative figures are for one hostel with 56 individual rooms for 24 weeks):

Volunteers and Partners

This winter we were able to re-open our night shelters, where our volunteers are an essential part of the warm welcome we offer guests, alongside the safe shelter and delicious home-cooked food. Our services were supported by 444 dedicated volunteers (69 in 2021-22, reflecting that we were unable to operate winter night shelters) - at our winter night shelters, women’s group, in our office, delivering donations, translating, and more. Over 100 volunteers shared their feedback with us through our annual volunteer survey: as in previous years, the results showed that our volunteers enjoy volunteering with us and are highly motivated to support our guests.

TRUSTEES’ ANNUAL REPORT AND FINANCIAL STATEMENTS for the Year Ended 31 May 2023

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GLASS DOOR HOMELESS CHARITY

Report of the Trustees - continued

Aside from directly supporting our services, our engaged and supportive volunteer network regularly brings in wider benefits such as financial support, celebrity endorsements and donations in-kind.

Glass Door partners with a wide range of other organisations to ensure guests have access to specialist services. These partners provide support in a variety of areas, including mental and physical health, debt, addictions, gender-based violence, modern slavery, immigration, skills training, employment, clothes and food. All of our partners host Glass Door caseworkers at their centres, so guests can find advice and support during the daytime.

Advocacy

Over the past year we have further developed our policy, advocacy and influencing work. The robust data we collect alongside the knowledge and experience of our expert caseworkers, enables us to advocate for our guests directly and influence positive change more broadly. During the last year we’ve taken active roles in partnerships and coalitions across the homeless sector, with government officials and organisations whose focus intersects with our work.

We’ve supported several sector campaigns from calling on the government to address the rise of youth homelessness – to raising awareness on the rough sleeping plan falling short of its commitments. In July 2022 we provided evidence to the Department of Levelling Up, Housing & Communities Committee (DLUHC) on reforming the Private Rented Sector. And in January this year we provided expertise to DLUHC’s technical consultation for the Renters Reform Bills’ impact on Homelessness. In March, Glass Door, through our specialist Migrant Project Manager, joined other sector organisations to collaborate on the first London-wide Women’s Rough Sleeping Census. The data gathered and report produced ‘Making Women Count’ has given a much greater understanding of the issues, scale and impact relating to Women’s Homelessness. Glass Door welcomed the opportunity to feed into this important piece of work, the learnings from which will inform our future service delivery plans.

The insights we gather directly from the front line, through the interactions we have with our partner organisations, through our lived experience group and analysis of the ever-changing environment, help us identify our priority areas of focus. Over the coming year we will continue to influence policy on and raise awareness of these key areas:

Public Benefit Statement

The trustees consider that the activities of Glass Door provide benefit to homeless and precariously housed people in London. The Charity adds value through expertise, volunteers, economies of scale and partnerships - enabling those experiencing homelessness to find shelter and support to get off the streets.

By providing a safety net and a hand up out of homelessness, we help make the boroughs within which we operate a safer, more humane place for everyone.

The Board of Trustees regularly monitors and reviews the Charity’s success in meeting its objectives and confirms that the activities of Glass Door described in this document are undertaken in pursuit of its aims. The trustees confirm they have had due regard to the Commission’s public benefit guidance when exercising any powers or duties to which the guidance is relevant.

Financial Review

The Charity raised £2,051,386 during 2022-23, a decrease of 10% on our total income compared to the prior year (2022: £2,276,921). This was largely due to a decrease in donations from corporate donors and individuals, including a decrease in funds raised from Sleep Out (see below), a decrease in donated services of £73,984 (which predominantly related to pro-bono legal services in relation to moving to a new office during 2021-22) and an unsolicited one-off legacy donation of £65,784 in 2021-22.

TRUSTEES’ ANNUAL REPORT AND FINANCIAL STATEMENTS for the Year Ended 31 May 2023

Page 4

GLASS DOOR HOMELESS CHARITY

Report of the Trustees - continued

Donations and grants came through a combination of charitable trusts and other charities, individual giving, corporate giving and church and community donations. Glass Door is an independent charity that receives no funding that impedes its open access policy.

Charitable trusts and foundations contributed £990,412, representing 48% of our fundraising income. Individual donations totalled £573,768 (28%), corporate donations totalled £366,471 (18%), religious institutions provided £61,661 (3%), and other charitable income (including schools and community groups) contributed £51,760 (3%).

Our largest event continues to be the Glass Door Sleep Out. In October 2022, as Sleep Out returned for the 10th time, 75 people gave up their beds and gathered at Duke of York Square. Many more got together at remote events, at their churches, schools or back gardens, all to raise crucial funds for Glass Door’s guests, and awareness on homelessness ahead of the winter. Participants raised £98,976 (£190,746 in October 2021), with a number of factors attributed to the decrease, including lower volunteer numbers in the previous two years as we had been unable to run winter night shelters during the COVID-19 pandemic, the cost-of-living crisis, a train strike on the morning of the event and the passing of Her Late Majesty Queen Elizabeth II shortly before the event.

Our 2022 Christmas Appeal was a huge success, raising an amazing £189,344 (2021-22: £207,377), helped by one of our guests who shared her story of how ill-health and an abusive relationship resulted in her becoming homeless and how Glass Door’s casework team supported her, including in finding a home. We also ran a summer appeal in 2022-23 which raised £30,469 (2021-22: nil, no summer appeal).

Total expenditure for the year to 31 May 2023 was £1,902,619, down 27% (2022: £2,616,327). Operations costs decreased 43% to £634,065 (2022: £1,110,935), principally due to no hostel rent paid in 2022-23 (we ran one hostel during 2021-22 with a total rent of £268,585) and a reduction in staff costs as we returned to running winter night shelters. Casework costs decreased 21% to £817,055 (2022: £1,035,789) principally due to a reduction in the size of the casework team and a decrease in expenditure on guest deposits and accommodation costs due to a shortage of suitable accommodation options. Expenditure on Day / Guest services increased 55% to £78,147 (2022: £50,315) as the Operations team spent more time supporting our activities in our partner day centres. Fundraising costs for the year were down 11%, broadly in line with income, to £373,352 (2022: £419,288), meaning that for every £1 spent, we successfully raised £5.49 (2022: £5.43).

The main cost in the year was staffing, which totalled £1,304,568 (2021: £1,580,711) and accounted for 69% (2022: 60%) of total expenditure. The increase in the percentage of total expenditure reflects the return to operating winter night shelters, compared to a hostel in the previous year. The venues for the winter night shelters are provided free of charge, meaning our overall costs are lower so the percentage of staff to total costs is higher. 73% of staff costs (2022: 76%) was for frontline staff such as seasonal staff to run the winter night shelters, permanent operations staff and caseworkers.

At 31 May 2023 the total reserves carried forward were 12% higher at £1,389,822 (2022: £1,241,055), reflecting the surplus for the year of £148,767. £1,385,349 of reserves were unrestricted, with restricted reserves of £4,473. See below for more detail of the Charity’s Reserves Policy.

Reserves policy

Under the Reserves Policy, the Charity aims to hold reserves of at least 12 months’ worth of permanent staff salaries and fixed overheads less secured income (pledges from trusts and committed donations). The prudent Reserves Policy allows the Chairty to maintain its office premises and to offer permanent staff a measure of job security, which assists with training and retention and delivers a crucial element of continuity of service for guests.

The Charity’s reserves increased to £1,389,822 at 31 May 2023 (2022: £1,241,055), reflecting the surplus for the year of £148,767. The trustees consider the reserves of the Charity to be set at a sensible and prudent level to deal with the Charity’s affairs in an orderly and practical way, to ensure that the Charity is sustainable from year to year, and to deliver continuity.

TRUSTEES’ ANNUAL REPORT AND FINANCIAL STATEMENTS for the Year Ended 31 May 2023

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GLASS DOOR HOMELESS CHARITY

Report of the Trustees - continued

Future Plans

The team at Glass Door see a constant shift in our environment and the impact this has on those experiencing homelessness or at risk of losing their home. In the past 12 months we have seen an unprecedented rise in the cost of living, rents in London going through the roof and the number of those recorded as being homeless continue to grow. So, whilst it is impossible to predict, the future is something we need to plan for, in order to ensure we are able to respond to the ever-changing needs of those we exist to support.

Advice and Advocacy

During this coming year our casework team will continue to provide advice and support. Our pledge to those turning to us for support, is that through Glass Door, they will access help which is:

Shelter

In addition to our year-round casework service, we will be providing emergency shelter again this coming winter. We will work in partnership with the local community and our partner churches to:

Supporting Women

From when it was founded in 1999 Glass Door has always been an organisation that responds to local need and we will continue to develop our services to meet the changing needs of our guests. This year for the first time ever, Glass Door will be providing a women’s emergency shelter during the coldest winter months. We have decided to introduce this option following the rise in the number of women experiencing homelessness. Last year, while 27% of our casework was with women, only 16% of our winter night shelter places were allocated to women. This coming winter this will be expanded to 38%. All seasonal staff will receive additional training in relation to women’s homelessness issues, and there will be additional operations staff and casework presence at the women’s night shelter circuit.

Looking ahead

Following a period of change, COVID-related restrictions and also the very welcome return of our night shelters last winter, we are now looking ahead to the future and during the year ahead we will be developing our longer-term strategy. Our three-year development strategy will focus on areas where Glass Door can achieve most impact and bring about long-lasting change to the lives of those experiencing homelessness in its many forms.

TRUSTEES’ ANNUAL REPORT AND FINANCIAL STATEMENTS for the Year Ended 31 May 2023

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GLASS DOOR HOMELESS CHARITY

Report of the Trustees - continued

Structure, Governance and Management

Constitution

Glass Door Homeless Charity is a registered charity and company limited by guarantee and is governed by its Articles of Association which are publicly available at www.companieshouse.gov.uk.

Recruitment and appointment of new trustees

New trustees are recruited on a periodic basis and are appointed in accordance with clauses 30-32 of the Articles of Association.

Induction and training of new trustees is carried out by trustees with support from the CEO.

During the year the Board of Trustees undertook a governance review. Trustees resolved to adopt a change in trustee terms of office, subject to ratification by members. Each term will be of three years renewable to a maximum of three terms, with transitional arrangements in place in respect of those trustees who have already served three terms.

Governance, committee structure and decision-making

Glass Door Homeless Charity is run by a Board of Trustees that meets approximately six times a year.

The work of the Board of Trustees is supported by management meetings and a committee, with trustees responsible for overseeing specific areas of activity attending relevant management meetings. All significant strategic, financial and managerial decisions are made at board level and operational decisions are delegated to management. Key staff members and volunteers may attend the trustee and committee meetings.

The trustees determine which decisions can be made by the CEO and delegate accordingly.

Relationship between the Charity and related parties

Glass Door does not have any financial transactions with any related parties. Trustees have not received any remuneration or received any other benefits from the Charity or a related entity. Trustee expenses of £987 were incurred in the year. This relates to the reimbursement of food costs for evening meals in relation to one trustee’s role as a volunteer coordinator in Glass Door’s winter night shelters.

Remuneration

Key management are paid according to industry benchmarks, on merit of their professional experience and the needs of the Charity in the longer term.

Risk assessment

The trustees have a duty to identify and review the risks to which the Charity is exposed and to ensure appropriate controls are in place to provide reasonable assurance against fraud and error.

The trustees have recognised that there are risks to which the Charity is exposed. Trustees actively manage these risks via a risk register, and systems have been established to mitigate known risks. For example, risk assessment inspections have been conducted at all venues. Likewise, policies and systems have been put in place around financial controls, employment procedures, agreements with participating churches and volunteer training.

Principal risks and uncertainties

There are currently no risks on the risk register that are considered to be a major risk to the Charity. Major risks are defined as those risks as having the greatest potential impact on the Charity after risk mitigation actions and are not necessarily an indication of their likelihood of occurrence, as the Charity has control factors and procedures in place to mitigate the risks.

TRUSTEES’ ANNUAL REPORT AND FINANCIAL STATEMENTS for the Year Ended 31 May 2023

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GLASS DOOR HOMELESS CHARITY

Report of the Trustees - continued

Public fundraising approach

The Charity raises all of its funds from trusts and foundations, individuals, corporate donations and donations from religious institutions schools and community groups. We are registered with the Fundraising Regulator and work carefully to comply with the Fundraising Code of Practice.

We are compliant with the General Data Protection Regulation (GDPR), and we operate our fundraising activity in accordance with all relevant regulations.

The Charity raises money using direct mail, e-marketing, challenge events, and special events in line with the Fundraising Code of Practice, set by the Fundraising Regulator and GDPR. Individuals registered with the Fundraising Preference Service are always excluded from communications. We do not use external agencies for our fundraising.

We have robust policies in place regarding treating donors fairly and following the Fundraising Code of Practice. We never sell, or give supporter’s details to anyone else, except those that are employed directly by us to manage direct mailing activities. We believe it is vital that we communicate with our supporters in the manner they prefer, and we respect their privacy and preferences. We fully induct and support all our fundraising staff to reinforce our fundraising ethics. We monitor complaints and use this feedback to help us improve our fundraising activities. We did not receive any complaints about our fundraising activities during 2022-23.

Statement of Trustees’ Responsibilities

The trustees (who are also the directors of Glass Door Homeless Charity for the purposes of company law) are responsible for preparing the Report of the Trustees and the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice), including Financial Reporting Standard 102 ‘The Financial Reporting Standard applicable in the UK and Republic of Ireland’.

TRUSTEES’ ANNUAL REPORT AND FINANCIAL STATEMENTS for the Year Ended 31 May 2023

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GLASS DOOR HOMELESS CHARITY

Report of the Trustees - continued

Company law requires the trustees to prepare financial statements for each financial year which give a true and fair view of the state of affairs of the charitable company and of the incoming resources and application of resources, including the income and expenditure of the charitable company for that period. In preparing those financial statements, the trustees are required to:

The trustees are responsible for keeping proper accounting records which disclose with reasonable accuracy at any time the financial position of the charitable company and to enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charitable company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

Insofar as the trustees are aware:

This report has been prepared in accordance with the special provisions of Part 15 of the Companies Act 2006 relating to small companies.

Approved by order of the Board of Trustees on 29 September 2023 and signed on its behalf by:

.............................................

Brian Leathard - Chair of Trustees

TRUSTEES’ ANNUAL REPORT AND FINANCIAL STATEMENTS for the Year Ended 31 May 2023

Page 9

GLASS DOOR HOMELESS CHARITY

Report of the Independent Auditors to the Members of Glass Door Homeless Charity

Opinion

We have audited the financial statements of Glass Door Homeless Charity (the ‘charitable company’) for the year ended 31 May 2023 which comprise the Statement of Financial Activities, the Balance Sheet, the Cash Flow Statement and notes to the financial statements, including a summary of significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice), including Financial Reporting Standard 102 ‘The Financial Reporting Standard applicable in the UK and Republic of Ireland’.

In our opinion the financial statements:

Basis for opinion

We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under those standards are further described in the Auditors responsibilities for the audit of the financial statements section of our report. We are independent of the charitable company in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, including the FRC's Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

Conclusions relating to going concern

In auditing the financial statements, we have concluded that the trustees’ use of the going concern basis of accounting in the preparation of the financial statements is appropriate.

Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the charitable company’s ability to continue as a going concern for a period of at least twelve months from when the financial statements are authorised for issue.

Our responsibilities and the responsibilities of the trustees with respect to going concern are described in the relevant sections of this report.

Other information

The trustees are responsible for the other information. The other information comprises the information included in the annual report, other than the financial statements and our Report of the Independent Auditors thereon.

Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon.

In connection with our audit of the financial statements, our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the audit or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether there is a material misstatement in the financial statements or a material misstatement of the other information. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact. We have nothing to report in this regard.

TRUSTEES’ ANNUAL REPORT AND FINANCIAL STATEMENTS for the Year Ended 31 May 2023

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GLASS DOOR HOMELESS CHARITY

Report of the Independent Auditors to the Members of Glass Door Homeless Charity - continued

Opinions on other matters prescribed by the Companies Act 2006

In our opinion, based on the work undertaken in the course of the audit:

Matters on which we are required to report by exception

In the light of the knowledge and understanding of the charitable company and its environment obtained in the course of the audit, we have not identified material misstatements in the Report of the Trustees.

We have nothing to report in respect of the following matters where the Companies Act 2006 requires us to report to you if, in our opinion:

Responsibilities of trustees

As explained more fully in the Statement of Trustees Responsibilities, the trustees (who are also the directors of the charitable company for the purposes of company law) are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as the trustees determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error.

In preparing the financial statements, the trustees are responsible for assessing the charitable company’s ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the trustees either intend to liquidate the charitable company or to cease operations, or have no realistic alternative but to do so.

Auditor’s responsibilities for the audit of the financial statements

Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue a Report of the Independent Auditors that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements.

Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line with our responsibilities, outlined above, to detect material misstatements in respect of irregularities, including fraud. The extent to which our procedures are capable of detecting irregularities, including fraud is detailed below:

TRUSTEES’ ANNUAL REPORT AND FINANCIAL STATEMENTS for the Year Ended 31 May 2023

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GLASS DOOR HOMELESS CHARITY

Report of the Independent Auditors to the Members of Glass Door Homeless Charity - continued

A further description of our responsibilities for the audit of the financial statements is located on the Financial Reporting Council’s website at www.frc.org.uk/auditorsresponsibilities. This description forms part of our Report of the Independent Auditors.

Use of our report

This report is made solely to the charitable company’s members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the charitable company’s members those matters we are required to state to them in an auditors’ report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the charitable company and the charitable company’s members as a body, for our audit work, for this report, or for the opinions we have formed.

Richard Billinghurst FCA (Senior Statutory Auditor) for and on behalf of Knox Cropper LLP 65 Leadenhall Street London EC3A 2AD

Date: 02 October 2023

TRUSTEES’ ANNUAL REPORT AND FINANCIAL STATEMENTS for the Year Ended 31 May 2023

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GLASS DOOR HOMELESS CHARITY

Statement of Financial Activities (Incorporating an Income and Expenditure Account) for the year ended 31 May 2023

Notes
INCOME AND
ENDOWMENTS FROM:
Donations and grants
2
Bank interest receivable
Other income
Total
EXPENDITURE ON:
Raising Funds
3
Charitable activities
Operations
3
Casework
3
Day / Guest Services
3
Total
NET INCOME
4
RECONCILIATION OF
FUNDS
Total funds brought
forward
13
TOTAL FUNDS
CARRIED FORWARD
13		 Unrestricted
funds
£
1,452,199
7,303
11
1,459,513
373,352
186,315
651,926
78,147
1,289,740
169,773
1,215,576
1,385,349		 Restricted
funds
£
591,873
-
-
591,873
-
447,750
165,129
-
612,879
(21,006)
25,479
4,473		 2023
Total
funds
£
2,044,072
7,303
11		 2022
Total
funds
£
2,274,651
1,594
676
2,051,386 2,276,921
373,352
634,065
817,055
78,147
1,902,619
148,767
1,241,055
1,389,822		 419,288
1,110,935
1,035,789
50,315
2,616,327
(339,406)
1,580,461
1,241,055

Continuing Operations

All income and expenditure has arisen from continuing activities. The notes 1 to 14 form part of these financial statements.

TRUSTEES’ ANNUAL REPORT AND FINANCIAL STATEMENTS for the Year Ended 31 May 2023

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GLASS DOOR HOMELESS CHARITY

Balance Sheet at 31 May 2023

Notes
FIXED ASSETS
Tangible assets
8
CURRENT ASSETS
Debtors
9
Cash at bank and in hand
CREDITORS
Amounts falling due within one year
10
NET CURRENT ASSETS
TOTAL ASSETS LESS CURRENT
LIABILITIES
NET ASSETS
FUNDS
Unrestricted funds
13
Restricted funds
13
TOTAL FUNDS		 2023
£
38,865
66,380
1,398,944
1,465,324
(114,367)
1,350,958
1,389,822
1,389,822
1,385,349
4,473
1,389,822		 2022
£
55,066
85,568
1,253,053
1,338,621
(152,632)
1,185,989
1,241,055
1,241,055
1,215,576
25,479
1,241,055

These financial statements have been prepared in accordance with the provisions applicable to charitable companies subject to the small companies’ regime.

The financial statements were approved by the Board of Trustees on 29 September 2023 and were signed on its behalf by:

……………………………………………

Kate Coles – Trustee

The notes 1 to 14 form part of these financial statements.

TRUSTEES’ ANNUAL REPORT AND FINANCIAL STATEMENTS for the Year Ended 31 May 2023

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GLASS DOOR HOMELESS CHARITY

Cash Flow Statement for the year ended 31 May 2023

Cash flows from operating activities:
Cash generated from operations (see below)
Net cash provided by operating activities
Cash flows from investing activities:
Purchase of tangible fixed assets
Proceeds from sale of tangible fixed assets
Interest received
Net cash provided used in investing activities
Change in cash and cash equivalents in reporting period
Cash and cash equivalents at beginning of reporting period
Cash and cash equivalents at end of reporting period
Net income for the reporting period (as per statement of
financial activities)
Adjustments for:
Depreciation charges
Interest received
Loss on disposal of tangible fixed assets
Decrease / (increase) in debtors
(Decrease) / increase in creditors
Net cash provided / (used in) by operating activities
Analysis of cash and cash equivalents
Cash at bank and in hand
Total cash and cash equivalents		 2023
£
151,896
151,896
(14,392)
1,084
7,303
(6,005)
145,891
1,253,053
1,398,944
148,767
28,460
(7,303)
1,050
19,187
(38,265)
151,896
1,398,944
1,398,944		 2022
£
(332,929)
(332,929)
(22,607)
-
1,594
(21,013)
(353,942)
1,606,995
1,253,053
(339,406)
27,141
(1,594)
-
(49,642)
30,572
(332,929)
1,253,053
1,253,053

TRUSTEES’ ANNUAL REPORT AND FINANCIAL STATEMENTS for the Year Ended 31 May 2023

Page 15

GLASS DOOR HOMELESS CHARITY

Notes to the Financial Statements for the year ended 31 May 2023

1. Accounting Policies

Basis of preparing the financial statements

The financial statements of the Charity, which is a public benefit entity under FRS 102, have been prepared in accordance with the Charities SORP (FRS 102) ‘Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102)’, Financial Reporting Standard 102 ‘The Financial Reporting Standard applicable in the UK and Republic of Ireland’ and the Companies Act 2006. The financial statements have been prepared under the historical cost convention.

Going concern

The trustees consider that the Charity’s cash at the date of approval of the financial statements and its projected cash flows for the following year are sufficient such that the Charity remains a going concern for the foreseeable future, being a period of at least 12 months from the date of approval of these financial statements. In making this judgement, the trustees and senior management team have considered future agreed funding and the anticipated impact of external factors on future funding and expenditure.

Critical accounting judgements and key sources of estimation uncertainty

The preparation of financial statements in accordance with generally accepted accounting practice requires management to make estimates and judgements that affect the reported amounts of assets and liabilities at the reporting date and the reported amounts of revenues and expenses during the reporting period. The critical judgements and estimates are reflected in these accounting policies.

Income

All incoming resources are included in the Statement of Financial Activities when the Charity is entitled to the income and the amount can be quantified with reasonable accuracy. The following specific policies are applied to particular categories of income when appropriate:

Expenditure

Expenditure is recognised on an accrual basis as a liability is incurred. Expenditure includes any VAT that cannot be fully recovered, and is reported as part of the expenditure to which it relates:

Tangible fixed assets

Tangible fixed assets are stated at cost less accumulated depreciation. The cost of minor additions or those costing below £250 are not capitalised. Depreciation is provided at rates calculated to write off the cost of each asset over its expected useful life, which in all cases is estimated at 4 years.

TRUSTEES’ ANNUAL REPORT AND FINANCIAL STATEMENTS for the Year Ended 31 May 2023

Page 16

GLASS DOOR HOMELESS CHARITY

Notes to the Financial Statements for the year ended 31 May 2023, continued

1. Accounting Policies – continued

Cash at bank and in hand

Cash at bank and cash in hand includes cash and short term highly liquid investments with a short maturity of three months or less from the date of acquisition or opening of the deposit or similar account.

Debtors

Trade and other debtors are recognised at the settlement amount due. Prepayments are valued at the amount prepaid net of any trade discounts due.

Creditors

Creditors are recognised at their settlement amount, after allowing for any trade discounts due.

Financial instruments

The Charity only has financial assets and financial liabilities of a kind that qualify as basic financial instruments. Basic financial instruments are initially recognised at transaction value and subsequently measured at their settlement value.

Employee benefits

Short-term benefits are recognised as an expense in the period in which the service is received. Termination benefits are accounted for on an accrual basis and in line with FRS 102. The Charity operates a defined contribution pension scheme. Contributions are charged to the Statement of Financial Activities in the period to which they relate and are allocated between activities and funds based on the use of the resource i.e. where employees spend their time.

Taxation

The Charity is exempt from corporation tax on its charitable activities.

Fund accounting

Unrestricted funds can be used in accordance with the charitable objectives at the discretion of the trustees. Restricted funds can only be used for particular restricted purposes within the objects of the Charity. Restrictions arise when specified by the donor or when funds are raised for particular restricted purposes. Further explanation of the nature and purpose of each fund is included in the notes to the financial statements.

Hire purchase and leasing commitments

Rentals paid under operating leases are charged on a straight-line basis over the period of the lease.

2. Donations and Grants

Corporate
Individuals
Trusts and Foundations
Religious institutions
Other charitable income		 Unrestricted
funds
£
365,180
573,768
431,277
61,661
20,313
1,452,199		 Restricted
funds
£
1,291
-
559,135
-
31,447
591,873		 2023 Total
funds
£
366,471
573,768
990,412
61,661
51,760
2,044,072		 2022
Total funds
£
506,591
688,832
933,718
46,737
98,773
2,274,651

Donated services included above amounted to £13,034 (2022: £87,018) for legal advice, predominantly in relation to winter services. The prior year included donated services in relation to moving to a new office (valued at £60,000), legal advice for setting up a hostel (valued at £10,000) and provision of a venue for a supporter event (valued at £5,665).

TRUSTEES’ ANNUAL REPORT AND FINANCIAL STATEMENTS for the Year Ended 31 May 2023

Page 17

GLASS DOOR HOMELESS CHARITY

Notes to the Financial Statements for the year ended 31 May 2023, continued

3. Resources Expended

Basis of
allocation
Costs directly allocated to
activities:
Staff costs
Direct
Casework expenses
Direct
Fundraising
Direct
Photography, film, advertising
and design fees
Direct
Hostel rent, move-on and
emergency accommodation
Direct
Catering
Direct
Equipment
Direct
Premises
Direct
Cleaning and laundry
Direct
Other expenses (including
agency staff)
Direct
Guest deposit, accommodation
and reconnection expenses
Direct
Guest materials
Direct
Other guest expenses
Direct
Van expenses
Direct
Insurances
Usage
Support costs allocated
to activities:
Premises – rent, rates and
running costs
Usage
Recruitment and training
Usage
Printing, postage and
stationery
Usage
Monitoring and evaluation
Usage
Audit
Usage
Auditor non-audit work
Usage
Legal and compliance
Usage
Telecommunications
Usage
IT expenses
Usage
Sundry expenses
Usage
Bank charges
Usage
Depreciation
Usage
Allocated costs
Reallocated support &
governance costs
Usage
Total expenditure 2023
Total expenditure 2022
Basis of allocation of costs
Operations
Casework
Day/
Guest
Services
Raising Funds
Support &
Governance
2023
Total
2022
Total
£
£
£
£
£
£
£
365,529
532,866
50,153
225,453
130,566
1,304,567
1,580,711
-
23,044
-
-
-
23,044
44,622
-
-
-
35,914
-
35,914
51,800
-
-
-
-
5,925
5,925
12,977
3,667
-
-
-
-
3,667
291,595
18,955
-
1,007
-
-
19,962
37,251
9,135
-
-
-
-
9,135
16,482
-
30,217
2,800
-
-
33,017
33,492
18,687
-
-
-
-
18,687
6,625
15,215
-
576
-
-
15,791
13,718
-
17,802
-
-
-
17,802
68,910
-
-
916
-
-
916
6,316
-
-
6,012
-
-
6,012
8,679
16,956
-
-
-
-
16,956
6,756
8,443
7,795
403
2,889
1,368
20,898
21,281
Operations
Casework
Day/
Guest
Services
Raising Funds
Support &
Governance
2023
Total
2022
Total
£
£
£
£
£
£
£
365,529
532,866
50,153
225,453
130,566
1,304,567
1,580,711
-
23,044
-
-
-
23,044
44,622
-
-
-
35,914
-
35,914
51,800
-
-
-
-
5,925
5,925
12,977
3,667
-
-
-
-
3,667
291,595
18,955
-
1,007
-
-
19,962
37,251
9,135
-
-
-
-
9,135
16,482
-
30,217
2,800
-
-
33,017
33,492
18,687
-
-
-
-
18,687
6,625
15,215
-
576
-
-
15,791
13,718
-
17,802
-
-
-
17,802
68,910
-
-
916
-
-
916
6,316
-
-
6,012
-
-
6,012
8,679
16,956
-
-
-
-
16,956
6,756
8,443
7,795
403
2,889
1,368
20,898
21,281
Operations
Casework
Day/
Guest
Services
Raising Funds
Support &
Governance
2023
Total
2022
Total
£
£
£
£
£
£
£
365,529
532,866
50,153
225,453
130,566
1,304,567
1,580,711
-
23,044
-
-
-
23,044
44,622
-
-
-
35,914
-
35,914
51,800
-
-
-
-
5,925
5,925
12,977
3,667
-
-
-
-
3,667
291,595
18,955
-
1,007
-
-
19,962
37,251
9,135
-
-
-
-
9,135
16,482
-
30,217
2,800
-
-
33,017
33,492
18,687
-
-
-
-
18,687
6,625
15,215
-
576
-
-
15,791
13,718
-
17,802
-
-
-
17,802
68,910
-
-
916
-
-
916
6,316
-
-
6,012
-
-
6,012
8,679
16,956
-
-
-
-
16,956
6,756
8,443
7,795
403
2,889
1,368
20,898
21,281
Operations
Casework
Day/
Guest
Services
Raising Funds
Support &
Governance
2023
Total
2022
Total
£
£
£
£
£
£
£
365,529
532,866
50,153
225,453
130,566
1,304,567
1,580,711
-
23,044
-
-
-
23,044
44,622
-
-
-
35,914
-
35,914
51,800
-
-
-
-
5,925
5,925
12,977
3,667
-
-
-
-
3,667
291,595
18,955
-
1,007
-
-
19,962
37,251
9,135
-
-
-
-
9,135
16,482
-
30,217
2,800
-
-
33,017
33,492
18,687
-
-
-
-
18,687
6,625
15,215
-
576
-
-
15,791
13,718
-
17,802
-
-
-
17,802
68,910
-
-
916
-
-
916
6,316
-
-
6,012
-
-
6,012
8,679
16,956
-
-
-
-
16,956
6,756
8,443
7,795
403
2,889
1,368
20,898
21,281
456,587
611,724
61,867
264,256
137,859
1,532,293
2,201,215
37,444
37,444
-
37,444
37,444
149,776
124,678
15,366
20,574
2,063
8,869
4,692
51,564
32,502
1,133
1,517
152
654
346
3,802
5,286
9,530
12,760
1,279
5,500
2,910
31,979
22,275
-
-
-
-
5,400
5,400
3,540
3,332
4,461
447
1,923
1,017
11,180
11,268
12,278
535
54
231
122
13,220
96,660
2,790
3,736
375
1,610
852
9,363
12,825
15,385
20,600
2,065
8,880
4,698
51,628
53,612
3,506
4,694
471
2,024
1,106
11,801
23,399
642
859
86
370
196
2,153
1,926
14,284
8,077
810
3,482
1,807
28,460
27,141
115,690
115,257
7,802
70,987
60,590
370,326
415,112
572,277
726,981
69,669
335,243
198,449
1,902,619
2,616,327
61,788
90,074
8,478
38,109
(198,449)
-
-
634,065
817,055
78,147
373,352
-
1,902,619
2,616,327
1,110,935
1,035,789
50,315
419,288
-
2,616,327
s appropriate
Direct – directly attributable to the activity
Usage – estimated usage based on staff costs		 per activity or usage of space a

TRUSTEES’ ANNUAL REPORT AND FINANCIAL STATEMENTS for the Year Ended 31 May 2023

Page 18

GLASS DOOR HOMELESS CHARITY

Notes to the Financial Statements for the year ended 31 May 2023, continued

4. Net Income

Net income is stated after charging:

2023 2022
£ £
Auditors’ remuneration 5,400 3,540
Other non-audit services 11,180 11,268
Depreciation – owned assets 28,460 27,141
Other operating leases 147,196 104,914

5. Trustees’ Remuneration and Benefits

No remuneration or other benefits was paid to trustees in the year ended 31 May 2023 (2022: £nil).

Trustee expenses of £987 were incurred in the year. This relates to the reimbursement of food costs for evening meals in relation to one trustee’s role as a volunteer co-ordinator in Glass Door’s winter night shelters (2022: £21 in relation to recruitment expenses).

6. Staff Costs

Wages and salaries
Social security costs
Employer’s contribution to defined contribution pension schemes
Redundancy costs
Total Staff Costs (note 3)
Average number of employees during the year		 2023
£
1,168,274
113,034
23,260
-
1,304,568
40		 2022
£
1,406,917
134,486
29,116
10,192
1,580,711
55

During the 16-week period in which our winter services were in operation (2022: 25-week period), the average number of employees was 63 (2022: 75). For the remainder of the year, the average number of employees was 30 (2022: 34).

The key management personnel consists of 7 roles. The total remuneration (including taxable benefits and employer’s pension and social security contributions) of the key management personnel for the year was £344,763 (2022: six roles with total remuneration of £307,713). One employee received emoluments in excess of £60,000 (2022: nil). The emoluments for that employee were in excess of £80,000 but no more than £89,999.

Of the redundancy costs in the prior year, none remained unpaid at 31 May 2022.

TRUSTEES’ ANNUAL REPORT AND FINANCIAL STATEMENTS for the Year Ended 31 May 2023

Page 19

Notes to the Financial Statements for the year ended 31 May 2023, continued

GLASS DOOR HOMELESS CHARITY

7. Comparatives for the Statement of Financial Activities

For the year ended 31 May 2022

INCOME AND ENDOWMENTS
FROM:
Donations and grants
Bank interest receivable
Other income
Total
EXPENDITURE ON:
Raising Funds
Charitable activities
Winter Services
Casework
Day/Guest Services
Total
NET INCOME
RECONCILIATION OF FUNDS
Total funds brought forward
TOTAL FUNDS CARRIED FORWARD		 Unrestricted
funds
£
1,704,380
1,594
676
1,706,650
415,389
668,593
843,627
49,261
1,976,870
(270,220)
1,485,796
1,215,576		 Restricted
funds
£
570,271
-
-
570,271
3,899
442,342
192,162
1,054
639,457
(69,186)
94,665
25,479		 2022 Total
funds
£
2,274,651
1,594
676
2,276,921
419,288
1,110,935
1,035,789
50,315
2,616,327
(339,406)
1,580,461
1,241,055

TRUSTEES’ ANNUAL REPORT AND FINANCIAL STATEMENTS for the Year Ended 31 May 2023

Page 20

GLASS DOOR HOMELESS CHARITY

Notes to the Financial Statements for the year ended 31 May 2023, continued

8. Tangible Fixed Assets

COST
At 1 June 2022
Additions
Disposals
At 31 May 2023
DEPRECIATION
At 1 June 2022
Disposals
Charge for year
At 31 May 2023
NET BOOK VALUE
At 31 May 2023
At 31 May 2022		 Motor
Vehicles
£
28,211
-
-
28,211
18,997
-
7,054
26,051
2,160
9,214		 Office
Equipment
£
88,703
11,080
(17,395)
82,388
44,311
(15,262)
20,710
49,759
32,629
44,392		 Leasehold
Improvements
£
1,460
3,312
-
4,772
-
-
696
696
4,076
1,460		 Total
£
118,374
14,392
(17,395)
115,371
63,308
(15,262)
28,460
76,506
38,865
55,066

9. Debtors: Amounts Falling Due Within One Year

Other debtors (rent deposit)
Gift Aid income tax recoverable
Accrued income receivable
Prepayments		 2023
£
36,600
5,000
2,945
21,835
66,380		 2022
£
36,600
16,546
10,747
21,675
85,568

TRUSTEES’ ANNUAL REPORT AND FINANCIAL STATEMENTS for the Year Ended 31 May 2023

Page 21

GLASS DOOR HOMELESS CHARITY

Notes to the Financial Statements for the year ended 31 May 2023, continued

10. Creditors: Amounts Falling Due Within One Year

editors: Amounts Falling Due Within One Year
Social security and other taxes
Accruals		 2023
£
26,191
88,176
114,367		 2022
£
46,199
106,433
152,632

11. Leasing Agreements

Minimum lease payments under non-cancellable operating leases fall due as follows:

2023 2022
£ £
Within one year 124,900 113,793
Two to five years 56,623 11,634
Greater than five years - -

Due within one year includes the Glass Door offices rental of £114,684 (2022: £105,127).

12. Analysis of Net Assets Between Funds

Fixed assets
Current assets
Current liabilities
Total funds 2023
Total funds 2022		 Unrestricted
fund
£
38,864
1,460,852
(114,367)
1,385,349
1,215,576		 Restricted
funds
£
-
4,473
-
4,473
25,479		 2023
Total
funds
2022
Total
funds
£
£
38,864
55,066
1,465,325
1,338,621
(114,367)
(152,632)
1,389,822
1,241,055

TRUSTEES’ ANNUAL REPORT AND FINANCIAL STATEMENTS for the Year Ended 31 May 2023

Page 22

GLASS DOOR HOMELESS CHARITY

Notes to the Financial Statements for the year ended 31 May 2023, continued

13. Movement in Funds
Unrestricted funds
General fund
Restricted funds
Winter Services
Casework
TOTAL FUNDS
Comparative fund movements:
Unrestricted funds
General fund
Restricted funds
Winter Services
Casework
Other salaries
TOTAL FUNDS		 At 1 June
2022
£
1,215,576
-
25,479
25,479
1,241,055
At 1 June
2021
£
1,485,796
-
84,865
9,800
94,665
1,580,461		 Incoming
resources
£
1,452,199
447,750
144,123
591,873
2,044,072
Incoming
resources
£
1,706,650
437,705
128,350
4,216
570,271
2,276,921		 Resources
expended
£
(1,282,426)
(447,750)
(165,129)
(612,879)
(1,895,305)
Resources
expended
£
(1,976,870)
(437,705)
(187,736)
(14,016)
(639,457)
(2,616,327)		 At 31 May
2023
£
1,385,349
-
4,473
4,473
1,389,822
At 31 May
2022
£
1,215,576
-
25,479
-
25,479
1,241,055

Purpose of restricted funds:

TRUSTEES’ ANNUAL REPORT AND FINANCIAL STATEMENTS for the Year Ended 31 May 2023

Page 23

GLASS DOOR HOMELESS CHARITY

Notes to the Financial Statements for the year ended 31 May 2023, continued

14. Related Party Disclosures

Trustee expenses of £987 were incurred in the year. This relates to the reimbursement of food costs for evening meals in relation to one trustee’s role as a volunteer co-ordinator in Glass Door’s winter night shelters (2022: £21 in relation to recruitment expenses). There were no other related party transactions for the year ended 31 May 2022 (2022: £nil).

TRUSTEES’ ANNUAL REPORT AND FINANCIAL STATEMENTS for the Year Ended 31 May 2023

Page 24

GLASS DOOR HOMELESS CHARITY

Financial and In-kind Supporters

Glass Door would like to thank all the volunteers, schools, churches, individuals, businesses, trusts and foundations whose contributions made it possible to deliver our services this past year. Here we acknowledge some of our wonderful supporters.

Charitable Trusts and Foundations

A G Golding Charitable Trust Marsh Charitable Trust Allegro Trust The Matson Ground Charitable Trust An Extra Mile Charitable Trust The Mercers’ Company Ann Jane Green Trust The Michael Barnard Charitable Trust The Anthony & Pat Charitable Foundation Na Mokulua Arnold Clark Community Fund The Ogilvie Charities Blakemore Foundation O’Neill Family Trust The C.G. Hacking Charitable Trust Orange Tree Trust The Cadogan Charity Pemberton Fund CAF America The Persula Foundation The Calleva Foundation The Peter Stebbings Memorial Charity Charles and Kaaren Hale Family Foundation R N and G Maini Charitable Trust Chelsea Foundation Razey Family Trust Daughters of The Cross Provincialate The Roger De Haan Charitable Trust Desmond Harris Charitable Trust The Ron & Lyn Peet Trust Dischma Charitable Trust The Simon and Hani Cox Charity Drapers’ Charitable Fund Sir James Roll Charitable Trust Eranda Rothschild Foundation Souter Charitable Trust The Fitton Trust St Martin in The Fields Charity The Foyle Foundation St Paul’s German Evangelical Reformed Church Trust Fund For Human Need Stelios Philanthropic Foundation The Generation Foundation Strand Parishes Trust Glasspool Charitable Trust StreetSmart Hammersmith & Fulham Giving Talisman Charitable Trust The Heinz, Anna & Carik Kroch Foundation Tinsley Charitable Trust Hornby Lonsdale Charitable Trust Tolkien Trust Inner London Magistrates’ Court's Poor Box Charity Wates Foundation The Joyce Kathleen Stirrup Charity Trust The Westminster Almshouses Foundation The Julia and Hans Rausing Trust The Whinfell Charitable Fund The Keith Coombs Trust The William Allen Young Charitable Trust The Kensington & Chelsea Foundation The Wimbledon Foundation LHA London Ltd Wogen Anniversary Trust London Community Foundation The Worshipful Company of Basketmakers 2011 Trust The Margaret De Sousa Deiro Fund The Worshipful Company of Builders’ Merchants MariaMarina Foundation The Worshipful Company of Insurers Mark Stolkin Foundation

TRUSTEES’ ANNUAL REPORT AND FINANCIAL STATEMENTS for the Year Ended 31 May 2023

Page 25

GLASS DOOR HOMELESS CHARITY

Financial and In-kind Supporters - continued

Charities, Community and Voluntary Groups

Christchurch Area Residents Association East Sheen Allotments Society Freemasons' Grand Charity Friends of The Elderly Fulham and Hammersmith Choral Society Hammersmith Bid The Honourable Society of Lincoln's Inn Housing Justice Inner Wheel Club of Chelsea & Westminster Philanthropunks Prince of Wales’s Royal Arch Chapter Rotary Club of Putney Saint Benedicts & Fairstore Saint Martin Singers Save The Sutton Estate Social Bite

Educational Institutions

Bromley High Junior School Burlington House School Christ Church Primary School Collis Primary School The Fulham Boys School Godolphin and Latymer School The Harrodian School The Hurlingham School Kensington Prep School King's House School Lady Margaret School Park Walk Primary School Newton Prep Southbank International School St Mary's Calne St Mary's CE Primary School St Paul's Boys School Wandsworth Preparatory School

TRUSTEES’ ANNUAL REPORT AND FINANCIAL STATEMENTS for the Year Ended 31 May 2023

Page 26

GLASS DOOR HOMELESS CHARITY

Financial and In-kind Supporters - continued

Companies and Local Businesses

Accenture Amazon Smile Europe Antin Infrastructure Partners Blacklock Bolney Estate Brunswick Group Canvas Events CMS Cameron McKenna LLP Construction Health & Safety Group Europa Capital Partners LLP Evolve Gym Fenwick Elliott LLP Imagination Industries Incubator Intermediate Capital Group John D Wood (Chelsea Green) Knight Harwood Ltd Lane, Clark & Peacock LLP Linklaters LLP Lloyds Banking Group Manolete Partners Martins Properties Nando's UK & IRE NDL Software Ltd Nest Relocations Newcore Capital

News Corp Olympia Auctions Peter Jones & Partners Properly Rathbones Riverstone Royal Warrant Holders Association Schroder Investment Management Scottish Power Shearwater Global Spider Stand4 Socks State Street Matching Taylor Wessing Tlc London Tsunami Axis Ltd Unitrust Protection Services Vengrove Real Estate Management Vitol Services Ltd Warrener Stewart Waverton Investment Management Weightmans Weil Gotshal & Manges (London) LLP Whole Foods Fulham

TRUSTEES’ ANNUAL REPORT AND FINANCIAL STATEMENTS for the Year Ended 31 May 2023

Page 27

GLASS DOOR HOMELESS CHARITY

Financial and In-kind Supporters - continued

Religious Institutions St Dionis Church St Helen's Church, North Kensington All Saints, East Sheen St John The Divine, Earlsfield All Saints, Fulham St John With St Andrew, Chelsea All Saints, Putney St John's Fulham All Saints, Tooting St Luke's & Christ Church, Chelsea Ascension Church Balham St Luke's Church, Battersea Barnes Methodist Church St Luke's Redcliffe Gardens Bishop of Southwark's Lent Fund St Margaret's Church, Putney Brompton Oratory St Mark's Battersea Rise Chelsea Methodist Church St Mary Abbots Parish Church Chelsea Old Church St Mary's Barnes Christ Church, East Sheen St Mary's Battersea Essex Church St Mary the Boltons First Church of Christ Scientist St Mary's Bourne Street German Christ Church St Mary's Putney Holy Trinity Brompton St Mary's with St George's German Lutheran Church Holy Trinity Brook Green St Matthew's Fulham Holy Trinity Sloane Square St Michael & St George, White City HTB Queen's Gate St Michael's Church, Southfields The Moravian Church St Michael's Wandsworth Common Our Lady of Pity and St Simon Stock St Paul's Wimbledon Parkside Our Lady of Victories, Kensington St Peter's Battersea Putney Methodist Church St Peter's Notting Hill Richmond Team Ministry St Peter's Hammersmith Rivercourt Methodist Church St Philip's Church, W8 Sisters of Nazareth St Richard's Ham Society of the Sacred Heart St Simon's Rockley Road St Andrew's Church, Chelsea St Simon Zelotes St Barnabas, Clapham Common United Benefice of Holland Park St Barnabas, Kensington St Barnabas, Pimlico * These churches provided winter night shelter venues St Barnabas, Southfields in 2022-23 St Columba's Church of Scotland St Cuthbert's, Earls Court*

TRUSTEES’ ANNUAL REPORT AND FINANCIAL STATEMENTS for the Year Ended 31 May 2023

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