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2022-05-31-accounts

REGISTERED COMPANY NUMBER.. 03950659 (England andwalesl REGISTEREDCHARITh NUMBER..1083203 GLnssDOOR REPORT OF THE TRUSTEES AND FINANCIAL STATEMENTS for the Year ended 31 May 2022 for GLASS DOOR HOMELESS CHARITY TRADING AS Glass Door

GLASS DOOR HOMELESSCHARITY Contents of the Annual Reporc and Financial Statements PAGE Reference and Administrative Details Reporc of the Trustees Reporc of the Independent Auditors Statement of Financial Activities 12 Balance Sheet 13 C2sh Flow St2tement 14 Notes to the Financial Statsments 15-23 Financial and In-kind Supporters 24-27

GLASS DOOR HOMELESS CHARITY Reference and Administrative Details Trustees Asitha Ameresekere Mary Benron Kate Cole5 (Treasurer) Marie Green R￿ph Griffin Stacylansz Brian Leathard Ichair of Trustees) Shuna Mason (Company Secreraryl Arnanda Sheppard Gernma Melhuish13ppointed l August 20221 Antje Palmer (appointed 13 September 2022) Registered Office Argon House Argon Mews London SW6 1 BI Registered Company Number 03950659 {En￿and and Wales) Registered Charity Number 1083203 Independent Auditors Knox Cropper LLP 65-68 Leadenhall Street London EC3A 2AD Chief Executive o￿lcer lo Carter lintsrirn from April 20221 Lucy Horitz Ito january 20221 Bankers Metro Bank 234 King's Road Chelsea London SW3 SUA HSBC 22 Victoria Streec London SWI 80N TRUSTEES. ANNUAL REPORT AND FINANCIAL STATEMENTS for che Year Ended 31 May 2022

GLASS DOOR HOMELESSCHARITY Report of the Trustees - conrinued The trusrees. who are also direcrors of the Chartry for the purposes of the Companies Acr 2006. presenc rheir report with che financial sraiemenrs of the Ch2riry for the year ended 31 M2y 2022. The trustees have adopced rhe provisions of Accounring and Reptrrcing by Ch2riues-. Sratemeni of Recommended Pracuce applicable Eo chariries preparing cheir accouncs in accordance wirh the Finanual Reporring Standard applicable in the UK and Republic of Ireland IFRS 1021. Our Vision and Aims Our vi510ll 15 afuture where no one has to sleep on the Streets of London. We exist to support people who are hotneles5 and whorn no one else can or will help. We aim ro bring practical and emotional supporc and some srabiliry ro help people get back OTh their feeL Objectives and Straregy The Charity's Objert is the relief of poverty among homeless Peop￿ in the Royal Borough of KeThsington and Chelsea and the London Borough of Hammersmith and Fulham and the surrounding area by the prO￿$10n of accommodation, advice and a5SiStance. Our overall objecrive for 2021-22 was ro support everyone who turned to Glass Doorto find routss out of homelessness. We worked lor many rnon¢h5 to develop plans which would enab￿ us to Safely reopen communal night 5helors with our partner churche5 from November 2021. However, COVID-19 convnued to impart our work and the advent of the Otnicron variant in Novetnber 2021 we were unable to run our night shelters again last wintrr. Our re￿Sed plan5 for the winter of 2021-22 included.. Re-opening a sIn￿e-rOoM hostel project from November ¢0 May in Central London, PrO￿ding accommodation for 56 people_ The ho$￿1 pro￿ded guests with Sin￿e-occuPancY room5 alongside meals and the tailored support offered by Glass Door's caseworkers. Working closely with local authorities to support everyone who tums to Glas5 Door to acce5S the statutory emergency provision they are entyded to. parocularly during Severe Weather Emergency Protocol ISWEPI. Continuing to operats an advice service on a drop-in basis with our partner diy centres and by appointmenL including increasing the number ol daytyme seNces we partner with {and provide a caseworker atl Irorn five to SIX 50 that people experiencing homelessnes5 will be able to access quality casework at more locations. As previously. we provided food vouchers toiletyie5. phones phone credit and bu5 tickets w rneet guests, imrnediate need5. We a150 increased our range of 5eNces including acce$5 to coMPu￿r5 and smartphone5 for guests Staying in our h05tels to irnprove digital inclusion, En￿lsh language classes. lockers and rnove•Oll suppofL TRUSTEES. ANNUAL REPORT AND FINANCIAL STATEMENTS for che Year Ended 31 May 2022 Page 2

GLASS DOOR HOMELESSCHARITY Report of the Trustees - conrinued Our Activiues and Achievements Casework Glass Door caseworkers provide ¢)ne-ro-one tsilored athice to our guesrs. This adwce is open w all and operares year- round at six parrner day ceThtres in west and southwest London. O¥er the financial year 2021-22. our casework tsam met with 1.423 indMduals12020-21.. 1.370 individuals). working with them to bring many pOsit￿e change5 (the reducvon in some outcome5 refiects an increase in the proportion of gue5t5 wth no recourse to public funds).. 262 guests moved into more pern)anent housing1317 in 2020-21) 45 found employmenr whilst using our services147 in 2020-21) 114 actessÈd bÈnefit entidemÈnts (138 iTr2020_21) 66 registered a GP andlor recetved a COVID_19 vaccination (141 in 2020-211 72 guests received ID (70 in2020-211 21 bank accounts opened132 in 202¢￿21) We also re-￿unched our Wornefi's Group in October 2021 whith had been closed since the Covid_19 pandetnic surred. Operations In 2021-22 we re-opened one of the 5ingle-room acrornmodavon hosre15 ITh Central London we had run the pre￿OU$ wnter. Each d2y up co 56 individU￿S could access their own room. complete with meals 2nd on-site personalised advice from GLa55 Door caseworkers. The projett not ¢Jnly supported PEople off the stree¢ it pro￿ded access to healthcare. se£un£y. srabiliry and digniry. Over the course of the 2021-22 winter season P020-21 comp￿ti¥e figures are for two hosLelsl: 103 indiTrAdua15 Stayed in our Individu￿ room ho5￿1S (199 in 201￿11) 9,031 bed spaces were filled {15.856 in 2020.21) 57% of guests tha¢ stayed with us had limitsd or no recourse to public fvnd5139% in 2020-211 46 guest5 moved into more pern)anent accommodation164 in 2020-21.. an addityonal 15 guests moved into other form5 of housing when the second of our two h05¢els closed in lune 20211 77% ofguests reported that their beliefthat they could find a out of homelessness had grown whilst st2yng with Glass Door175% in 2020-211 Volunteers and Partners While volunteering opptsrrunities this year were again limiced by Cowd-19 rescmcuons chey were srill key in the delivery of many of our services. At our weekty women's group {re-launched in October 20211 voluntsers welcomed guests prepared the space and refreshmenrs. and facilitared crafts. Our drop4n volunreers at Chelsea Mechodist Church ICMCI day centre managed the casework lisc welcomed guests and troubleshot immediaie issue5. Throughout the wintsr our office volunteers helped us prepare for rhe shelter season lunul we had co change plans). a5 well as supporting the office manager and office staff. We were ab￿ to provide English for Speakers of Other Languages IESOLI conversation classes at the hostel through volunteers. We haye also had two active expert voluntsers.. in a&ocacy and fundraising. A total of 69 volunteer5 actively engaged in supporring our 5er¥ice5 during the year 2021-221470 in 2020-21. principalty in relation to the dinner 5eNce51. Aside from directly 5UPPOrting our se￿CeS. our engaged and supportive volun￿er netsyork regularly bring5 in wider benefits such a5 financial supporr celebriry endorsetnents, and donation5 in-knnd. Glass Door partner5 with a wide range of other orwi5ation5 to eTr5ure guests have access to spetialist servites. These partner5 promde 5UPPOrt in a Yariery (rf area5. intludiThg rne￿￿ and physical heakh. debl addictions. gender-ba5ed violence. modern slavery. immigrauon. skills rrain1￿ language classes. employmenL clothes and ftstrd. All of our parcners htrsc Glass Door caseworkers at their Cent￿ so guesrs can find advice and support during the dayrime. TRUSTEES. ANNUAL REPORT AND FINANCIAL STATEMENTS for che Year Ended 31 May 2022

GLASS DOOR HOMELESSCHARITY Report of the Trustees - conrinued Advocacy Glass Door continue5 to develop its atkncacy work. Our advocaof priorities are informed by the challenges our guests face in their recovery from homelessnes5. Areas of focus include prNa¢e rented and housing sector reform5, women's homelessness, the rights of EU Natyonals affected by hornelessnes5 in the post-Brexit legal landscape, and acces5 to irnmigration advice for those restricted acce55 to public funds. In the pastyear, Glass Door'5 work ha5 been featured in multiple news outlÈts. Public Benefit Statement The trustees consider that the activities of Glass Dwr provide benefit to homele55 and precariously housed people in London. The Chariry adds walue through experri5e, volunteers, econornie5 of s(ale and partnerships enabling those experiencing hornele55nes5 to filld sheker 3lld support to get off the stree By providing a safety net and a hand up ou( of homelessness. we help make the bortsughs wirhin which we operdre 2 safer. more humane place for everyone. The board of trusrees regularfy moThirors and reviews the Charicy's success in meeung its objeccives and confimis chat the acrivicies of Glass Door described in this document are underr2ken in pursuit of its aims. The Irustees confimi Ehey have had due regard ro rhe Commission's publK benef￿ guidance when exercising any powers or duties ro which rhe guidance is relevant. Financial Review The Charity benefired from a significanr boosr in hjndraising during the Covid-19 pandemic in 2020-21. which Wds alvrdys going to be ijifficult ¢0 5UStain. We rw5ed £1276.921 during 2021-21 a decrease of 23% on our total income 12021.. 12.944.855). This was largely due to a decrease in donations from trusts and foundations. which had very generously supported the running of our two hostels during 202￿21. Donations and grants carne through a cornbinatyon of charitable trusts and other charities, individual gwinb corporate giving and church donations. Glass Door is an independent charity that receives no funding that impedes our open access policy. The Sleep Out fundrnising event in Oc¢ober 2021 rrised £190,746 (1166,474 in Oc¢ober 20201. After a very different Sleep Out in 2020 due to Corona￿ruS restrictions, on Friday l October 2021 more than 100 yarticipant5 returned to Duke of York Square to join us for Sleep OUL As well a5 those who joined u5 at Duke of York Square, lots of sleepers joined us ￿rtUallY- tslung part at s£hotsl¥ rÈliyous in￿l￿￿1¢)n4 workplaces and gardens across London. Charitable trusts and foundations contributed 1933.718. representing 41% of our fundraising Incorne. Individual donation5 totalled £688.832130%1. corporace donations toolled £5(￿591 122%). religous institutions pro￿ded £46.73712%1, and orher charitable income lincludin¥. schotsls and communiry groups) contributed L9&77314%1. Total expenditure for the period eThdiThg 31 May 2022 was £1616.327. up 1% (2021.. I2.593.6791. Operarions costs decreased 27% to £ l.110.93512021= £1.522.3601. principally due ro a decrease in hostel rent and seasonal staff costs as we ran one hostd. compared to rwo during 2020-21. Casework costs increased 42% to £1,035,78912021.. £729,876) due to an increase in casework provision. including supporring more parmer day cenrres. and an increase in expenditure on guest deposits and accommodauon cosrs. Fundraising cosrs for rhe year were up 45% to £419.288 Q021.. £288.5921. meaning that lor every I I spenc we successfulty raised £5.4312021.. £10.14). Duringthe year, we expanded the fundraising team, and we hdd a greatsr number of fundraising challenge5 and volunteer events. The rnain cost in the year V7S 5t3ffin& which tot3lled 11.$80,71112021_. £1.564.6231 and 3CCOUllted for 60%12021.. 60%) of total expenditure. 76%12021- 77%) was forfrontline staff such as Hostel staff, other Operauon5 Staff and Caseworker5. We also spent £291,59512021.. £457.7921 on hosEel rent and move-on accomm￿￿￿On costs after the h05tel closed. At 31 May 2022 the total reserve5 rarried forward were 21% lyver at £1.241.05512021= £1,580.461}. refiecvng the deficit for thÈ year of 1339,406. £1,215,576 of rÈseTves were unrestritted. restritted reserves of £25,479. See below for more det&1 of the Charity's Reserves Policy. TRUSTEES. ANNUAL REPORT AND FINANCIAL STATEMENTS for che Year Ended 31 May 2022 Page 4

GLASS DOOR HOMELESSCHARITY Report of the Trustees - conrinued Reserves policy As part of the annual review of our reser¥es policy. Glass Door assesses the financial risks surrounding our future abiliry to prowde our 5eNces in the following months and years. The Reserves Policy was re￿Se￿ in March 2021. In -norn1￿. circumstance5 the Charity aims to hold reserves of at least 12 months, worth of permanent st3ff 531aries and fixed overheads les5 secured income (pledges from tru5¢s and committed donations). Prior to March 2021, Secured income vKas not taken into account The prudent Reserve5 Policy albws u5 to tnaintain our offite prerni5es and to offer pertll3nent 5t3ff a measure of job 5Èturiry, whith assists us training and retention and delivers a tTUtial eletnent of contilluity of ￿e￿(e for our 8ue5ts. The Charity reserves decreased to £1,241.055 at 31 May 202212021.- 11.580,4611, refiecting the deficit for the year of £339,406. While ensuring that the Charity 15 5usraitbable and able to tontinue its 5ervice5 year on year w￿h the greatest efficienty we tan achieve. the Charity took the decision in May 2021 that in the unpretedented 51tuatyon of the Covid-19 pandemic that we should be prepared to use some ol our reserves ro meer rising levels of demand. partiCu￿rIY after generaring a surplus of 1351.176 in 2010.21. Notsyithstanding reserves b￿n% below the level Set by the Reserves Policy at 31 May 2022 (reserve5 were between 80% to 85% of the level set by the Policy). the trusffts consider the reserves of the Chariry to be set at a sensible and prudent level ¢0 deal with the Charity's affairs ITh an ordet4y and practical way. to ensure that the Charity is sustainable from year to year, and to deliver continuity. Future Plans Looking forward, we are working to ensure that we wll be allowed to run night shelters this W1n￿r and we are very much looking forward to welcoming back our vOlUn￿er$ who bring such enthu5ia5rn, care and Skill to our work. Our pLan5 for the wintrr of 2022_23 include_. Reopening night 5heltsrs for the first tyme Since winter 2019_20. We are planning to operatr 3 circuits in Kensingron & Chelsea, Wandsworth and Hammersmith & Fulham during winter 2022-23 Continuing to provide casework seryices on a drop-in basis with our six parcner day centres and also by appointment Continuing to run our Women's Group- a dedicatrd safe women only space for seff-identifying women who are homeless or vulnerably housed Working closely with local authoriues ro supporr everyone Trrtho rurns w Glass Door to access rhe staturory emergency provision they are enuded ro. particulady during Severe Weather Emergency Protocol ISWEPI Prowding food vouchers coiletries. phones. phorbe credtE and uavel uckets to meeE guests. immediace needs TRUSTEES. ANNUAL REPORT AND FINANCIAL STATEMENTS for che Year Ended 31 May 2022 Page 5

GLASS DOOR HOMELESSCHARITY Report of the Trustees - conrinued Structure, Governance and Management Constitution Glass Door Homeless Chariry is a regisEered chariry and company limi￿d by guaranree 2nd is governed by Memorandum and Arricles of Ass¢xiation. The company was incorporated on 17 March 2000 and regisrered as a charity on 6 November 2000 under the name of West London Churches Homeless Concern. The name was changed by a resolutyon of the members on 10 March 2015 and rele￿ant filings made Eo Companies House and rhe Charity Commission shortly thereafter. Recruitment and appointment of new trustees New trustees are recruited on a periodic basis and are appointed in accordance clauses 30-32 of the Articles of Association. Induction and training of new trustees is carried out by trustees with support from the Chief Executive Officer. Where tru5¢ees have Served for rnore than nine years their reappointment is subject to remew by the board of tru5¢ees and rakes into account the need for progressive refreshing of the board. During the year the board of trustees unijertook 3 governance rwew which included an internal evaluation of its perfortnantÈ against the principles (rf the char￿ GovÈrn3ncÈ Code. Governance. committee strurture and decision-making Glass Door Horneless Charity is run by a board of trustees that tneets approxirnatety Six times a year. The work of the board of tnjsrees is supported by management meetings 2nd 2 committee, with trustees responsible for overseeing specffic areas of acuviry atEending rele¥ant tnanagement meerings. All significant scntegic, financial and managen21 decisions are made ac board level and oper2ti0nal decisions are deleg2ted ro m3nagemenL Key sraff members and volunteers may attend rhe rrusree and commitLee meetings. The trusrees deremiine which decisions can be made by the Chief Execuuve Officer and delegatr accordingly. Relationship between the Charity and related parties Glass Door does noc have any financiaj rransacrions with any related parties. Trnsrees have not received any remuneration or receNed any other benefits from the Charity or a related entity. Trustee expenses of £21 pert2ining to recruitment were incurred in the year. Remuneration Key management are paid according to industry benchmarks. on merit of th￿r professional experience and the needs of the Charity in the longer terrn. Risk assessment The trustees have a dury w idenrify and review the risks w which the Charirr is exposed and to ensure appropria controls are in place ro provide reasonable assurance against fraud and error. The trustses have recognised that there are risks to which the Chariry is exposed. Trusffts active￿ manage these risks via a risk regi5or, and sys￿rr$ have been established to Mitiga￿ known risks. For example, risk assessment inspections have been conducted at all venues. knkewise, policie5 and sy5Qrn5 have been put in place around financial control5, ernployment procedure5, agreemenrs with parricipavng churches anij VolUn￿ertralning. Principal risks and uncertainties There 15 only one risk on the risk register that is considered to be a major risk to the Charity. Major risks are defined a5 those ri5k5 a5 having the grea￿$t potential impact on the Charity and are not nece55arily an indicavon of their likelihood of occurrence, as the Charity has control factor5 and procedures in pke to miriga* the ri5k5'. TRUSTEES. ANNUAL REPORT AND FINANCIAL STATEMENTS for che Year Ended 31 May 2022 Page 6

GLASS DOOR HOMELESSCHARITY Report of the Trustees - conrinued Government or other OLrthoNity regultttions Prohilxt I di5ntyt Pr0tr7Ston ofsertrTte& The Charity has not been ab￿ to operatr wnter night shelter5 Since the stary of the COVID_19 pandemic due, in part to Government or other authority regulation5. Following the release of the "Operating principles for night shelters" by the Department for Levelling Up. Housing and Communities in Augu5¢ 2022, the Charity is confiden¢ that ir ￿11 be able ro opernte night shelters during the cotning winter. However, the potential impact of this risk rneans it 15 regarded as a rnajor ris Public fundraising approach The Charity rai5e5 311 of its fund5 from trusts and foundation5. Indr￿dul5. corporate donations and donations from religious in5titUUQn5 schools and cotnrnuniry groups. We are rw5tered with the Fundraising ReguLator and work carefvlly to compty the Fundrdising Crth of Practice. We are compliant with the Genernl Datx Protettion Regulation IGDPR). and wè operate our fundraising activity in accordante with all releTrAnt regulations. The Chanty raises money using direcr mail. e-marketin& challenge evenrs. and special evenrs in line wirh the Fundrnising Code of Praccice, set by the Fundraising Regu12tor and GDPR. Individuals re￿"stered with the Fundraising Preference Service are always excluded from communications. We do not use external agencies for our fundraising. We have robusc policies in place regarding rreaun8 donors f*"rly and followingthe Fundraising Code of Praccice. We never sell, or give supporter's derails to anyone el￿ except those that are employed direcdy by us to manage direct mailing activities. We believe it is vital that we communicatr with our supporters in the manner they prefer. and we respett their privacy and preferences. We fully inijuct an¢J support all our fundrw5ing staff to reinforce our fundraising ethic5. We monitor cornplwn¢s and use this feedback to help us improve our fundraising activitie5. We did not receive any complwnt5 abou¢ our fundrdi5ing activities during 2021-22_ Statement of Trustees. Responsibilities The trustse5 (who are also the directors of Glass D¢)or Homele55 Charity for the purposes of company lawl are responsible for preparing the Report of the Trus￿e$ and the financial statements in accordance with applicable law and United Kingdom Accounting Srandards (United Kingdom Generally Accepted Accounting Practice), including Financi Reporting Standard 102'The Financial Reporring Standard appliiable in the UK and Republic of IrehTrd" TRUSTEES. ANNUAL REPORT AND FINANCIAL STATEMENTS for che Year Ended 31 May 2022 Page 7

GLASS DOOR HOMELESSCHARITY Report of the Trustees - conrinued Cornpany law require5 the trustees to prepare ffinancral stttetnents for each ffinancil year which wve a true and fair view of the Sta￿ of affairs of the tharitable company and of the incoming resources and applicavon of re50urce5, including the income and expenditure of the charitable company for that period. In preparing those financial 5tatetnents, the trustees are required to.. select suirable accounring policies and then appty them consittendy.. observe the methods and principles in the Charity SORP,. make judgements and esumates thit are reasonable and prudenL prepare the financval statements on the goitbg concern ba515 unless it is inappropriate tts presume that the charitable cornpany will continue inbusiness. The trustse5 are responsib￿ for keeping proper accounung records which disclose with reasonable accuracy at any time the financial p051tion of the charitable company and to enable them ¢0 ensure that the financial statements cornply with the Cotnpanies Act 2006. They are also responsible for safeguarding the assets of the charitable cornpany 3nd hence for taking reasonable steps for the prevention and detection of fraud and other irregularities. Insotsr as the trustees are aYAre-. rhere is no releY2nr audit inforniauon of which the charittble company s audirors are un2¥Ydre- and the trustees have taken all Steps that they ought to have taken to make them5elve5 awdre of any relewdnr audit inforrnation and to establish that the auditor5 are aware of that inforTThation. This report h2s been prepared in accordance wtth the specd provisions of P2rt 15 ofthe Companies Att 2006 relating ro small companies. Approved by order ofthe board oftrustee5 on 20 October 2022 and signed on its behaWbT. Brian Leathard - Chair of Tru5¢ee5 TRUSTEES. ANNUAL REPORT AND FINANCIAL STATEMENTS for che Year Ended 31 May 2022

GLASS DOOR HOMELESS CHARITY Reporr of che Independent Auditors to the Members of Glass Door Homeless Charity Opinion We have audited the financial statsments of Glas5 Door Homeles5 Charity {the'charitable company'l for the year ended 31 May 2022 which comprise the Statement of Financial ACtI￿Ve$. the Balance Shee¢ the Cash Flow Statsment and no￿5 ¢0 the financial starernent5. including a summary of 5ignthcant accounvng policie5. The financial reporring framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards (United Kingdom Generalty Accepted Accounting Practice). including Financi￿ Reporting Standard 102 'The Fin3ncial Reporring Standard applicable in the UK and Republic of Ireland.. In our opinion the financial statemen ve a true and hir view of the state of the charirable company's a￿r5 as at 31 May 2022 and of its incotning resourtes and applitation of resources, including its iniotne and exPend￿Ure, for the year then ended.. have been property preFMred in accordance United Kingdorn Generally Accepted Accounting Practice, including Financial Reporting Standard 102 'The Financial Reporring Standard 3pplicable in the UK and the RÈpublit of Ireland.: and have been prepared ITh accordance the requirements of the Corllpallies Act 2006. Basis for opinion We conducted our audi¢ in accordance with InTrrnavonal Stsndard5 on Audivng IUKI IISAS IUKII and applicable law. Our respon5ibilitye5 under those stand3rd5 are further de5(ribed in the AuditOT5 re5POll5ibilities for the audit of the financial statements 5etuon of our reporL We are independent of the tharitable cotnpany in attordante with the ethic rÈquirÈments that are relevant to our audit of the finantial stttements in the UK. including the FRC'S Ethital Standard. and we have fijlfilled our orher eEhical rewnsibilsues in accordance with these requiremenES. We believe rh2£ the audit evidence we have obtained is sufficient 2nd appropriate to PrO￿de 2 basis for our opinion. Conclusions relating to going concern In auditing the financial statements, we have concluded Ehat the trUSEees' use of the going concern basis of accouncing in the prepar2utsn of the financial sratements is appropriate. Based on the work we have perforn)ed. we have not idenrified any material ￿nce￿aIn[leS relaong ro evenLS or condioons th2¢ individually or tollectively. tnay c3St syitfiG3llt doubt on the charitsble iotnpany's abiliry to contsnue as a going concern for a period of at least tWe￿e tnonths from when the finantial stxtements 2re authorised for issue. Our responsibilities and the r￿ponsIbl110es of the trustee5 Ylith respect to going concern are described in the relevant section5 of this reporL Other information The truscees are responsib￿ for the other inf0m￿tiOn. The other infomation tomprises the information included in the 3nnual repor¢ other than the financial statetnents and our Report (rf the Independent Auditor5 thereon. Our opinion on the financial 5taternents doe5 not lover the other inforrnation and, except ro the exTrnt otherwise explicitly stated in our reporn we do not expres5 any forrn of a55urance conclusion thereon. In connection with our audit of the financial sta￿Ments, our responsibility is to read the other informatyon and, in doing so, ion5ider whether the other infortnation is rnaterialty inc0Tr51Stent with the financial st3tements or our knowledge obtained in the audit or otherwise appears to be ￿￿teri￿lY missrated. If we identify such rnaterial inconsistencies or apparent material misstaternenty we are required to deterniiThe whether there is a rnater1￿ misstatement in the financial staternents or a rnaterial mi55taternent ofthe other inforrnation. IF, based on the work we have perfortned, we tontlude that there is a rnaterial misstxternent of this other information, we are required to report that htt. We have nothing to report in this regard. TRUSTEES. ANNUAL REPORT AND FINANCIAL sTATEME￿rs for the Year Ended 31 May 2022 Page 9

GLASS DOOR HOMELESS CHARrrY Report of che Independent Auditors to the Members of Glass Door Homeless Charity - continued Opinions on other matters prescribed by Che Companies Act 2006 In our opinion, based on the work undertaken in the course of the audiL the informatyon given in the Report of the Trustees, which includes the Direc¢or5' Report prepared for the purpose5 of company law, for the financial year for which the financial statrments are prepared is consi5ten¢ with the financial statemen¢s', and the Report of the Trustees has been prepared in accordance with applicable legal requirements. Matter5 on which we are required to report by exception In the light of the knowledge and understanding of the chari¢able company and its enviroThrnent obtained in the course of the audiu we have not identified Materi￿ mi5Statsments in the Report of the Tru5¢ees. We have nothing to report in respert of the followng matrer5 where the Companies Act 2006 requires u5 to report to you if, in our opinion-. adequate accountyng records have not been kept or returns adequate for our audit have not been received from branche5 llO¢ Msited by vs- or the financial 5¢atsments are no¢ in agreement with the accounting record5 and returns.. or certain disclosures of rrustses, remuTherauon specrfied by law are nor made.. or we have not received all rhe infomiarion and explanauons we require for our audiL or the crustees were noi enutled to rake ad￿TIge of the small companies exemption from the requiremenc to prepare 2 Srrategic Reporr or in prepan.ng the Report of the Truscees. Responsibilities of trustees As explained more fulty in rhe Staremenr of Trnscees Responsibiliues. the rrnscees (who are also the direttors of the charirable company for the purposes of company lawl are responsible for the prepararion of the financi21 statrments and for being sarisfied that they give a true and fair wew. and for such inrernal conErol as the rrustees derermine is necessary to enable the preparation of financial staternents that are free from material mi5StatemenL whether due to fraud or ermr. In preparing the financial Sta¢ernen￿ the t￿$tee$ are responsible for assessing the charitable companls ability to conunue a5 a going concern, disclosin& a5 applicable. matters relatrd to going concern and using the going concern ba515 of accounting unless the trustees either intrnd to liquidatr the charitable company or to cease operavon5, or have no reali5¢ic alternative but to do 50. Auditor's responsibilities for the audit of the financial statements Our objKuve5 are to ob¢wn reasonable assurance abov¢ whether the financi￿ statements as a whole are free from tnaterial rnisstatemen¢ whether due to frdud or error. and to 155ue a Report of the Independent Auditor5 that include5 our opinion. Reasonable 2ssuranie is a high level of assurance. but is not a guarantee that an audit tondutted in accordance with ISAS IUKI will a1￿y$ detÈtt a material rnisstxtÈmentwhen it Èxists. Misst2tÈments tan arise from fraud or error and are considered material rf, individU￿ty or in the aggregat& they could reasonably be expected to influence the econ¢)mic decisions of users taken on Ehe basis of these financial sratements. Irregularities, including fraud. are instance5 01 Tron-compliantr with laws and regulations. We design procedures in line with our responsibiliries. oudined 2bove. to delect marerial rnisxaiements in respecc of irregularities. including fraud. The extrnr ro which our procedures are capable of dececong irregulariues. including frnud is derailed below.. The charitable iotnpany 15 required to cotnpty both company law and charity law as applic3ble in En¥and 2nd Wales and, based on our knowledge of irs acti￿rIeS. we identified that the lepl requirement to accurdtely account for restricced tunds of key significance. TRUSTEES. ANNUAL REPORT AND FINANCIAL sTATEME￿rs for the Year Ended 31 May 2022 Page 10

GLASS DOOR HOMELESS CHARrrY Report of che Independent Auditors to the Members of Glass Door Homeless Charity - continued We gained an understanding of how the charitable company complied with its legal and regulatory framework, including the requirement to property account for restrictsd fiJnd5. through discussions with management and a review of rhe documentsd policies. procedures and conrrols. The audir ream. which is experienced in the auditof ch2riues. considered the charirable company's susceptibility to material missratement and how fraud may occur. Our considerations included the risk of management override. Our approach was fo checkthat all restricred income wrds properly idenrified and separatsly accounced for 2nd to ensure that onty valid and appropriate expeThdi¢ure wa5 charged to restricted fvnds. Thi5 included reviewng journal adjustments and unusual transactions. A further description of our responsibilityes for the audi¢ of the financial ststements is located on the Financial Reporting Council's website at www.frc.org.uklauditor5responsibilityes. This descripvon forms part of our Report of the Independent Auditors. Use of our report This report Is rnade 501ely to the charitable COrnFyanls tnembers 35 a body. in accordance with Chapter 3 of Part 16 of the Companie5 Att 2006. Our audic work ha5 been uThdertaken 59 rhar we rnighr state ro the chari(2ble cotnpany's tnetnber5 those tnatLers we are required to stats to thetn in an auditor5, report and for no other purpose. To the fullest extent pertnitted by law, we do not atcept or a55Utne re5pon5ibility to anyone other than the charitsble tornpany and the charitable tompanys members as a body. for our audit worl for this repoffj or for the opinions we have fomed. Richard Billinghurst FCA (Senior Statutory Auditor) for and on behalf of Knox Cropper LLP 65 Leadenhall Street London EC3A 2AD 2611012022 Date.. TRUSTEES. ANNUAL REPORT AND FINANCIAL sTATEME￿rs for the Year Ended 31 May 2022 Page I I

GLASS DOOR HOMELESS CHARrrY Scatemenc of Financial Activities (Incorpornting an Income and Expenditure Account} 2022 Total funds 2021 Tot21 funds funds funds Note5 INCOME AND ENDOWMENTS FROM: Donations and grants 1.704.380 570.271 2.274.651 2,925,295 B2nk intÈrÈst rece￿Ie 1.594 1.594 2,765 Other income 676 676 16,795 Total 1.706.650 570.271 2.276.921 2.944,855 EXPENDITURE ON: Raising Funds 415.389 3.899 419.288 288,592 Charitable activities Operaoons 668.593 442.342 .110.935 1,521360 Casework 843.627 192.162 1.035.789 729,876 DaylGue5t ser￿Ces 49.261 1.054 50.315 52,851 Total 1.976.870 639.457 2.616.327 2,593,679 NET INCOME {270.220) {69.180) {339.406) 351.176 RECONCILIATION OF FUNDS Total funds brought forward 1.485.796 94.665 1.580.461 1,229,285 TOTAL FUNDS CARRIED FORWARD 1.215.576 25.479 1.241.055 1,580,461 Continuing Operations All income and expenditure has arisen fr¢)m conunuing acri¥iDes. The notss I to 14 fom part of these financial sta¢ements. TRUSTEES. ANNUAL REPORT AND FINANCIAL sTATEME￿rs for the Year Ended 31 May 2022 Page 12

GLASS DOOR HOMELESS CHARrrY B212nce Sheet at 31 May 2022 2022 2021 Notes FIXED ASSETS Tangible assets 55.066 59,6 CURRENT ASSETS Debtors 85.568 35,926 Cash at bank and in hand 1.253,053 1.606.995 1.338.621 1,642,921 CREDITORS Arnounts falling due within one year 10 (152.632) 1122,0601 NET CURRENT ASSETS 1.185.989 1,520,861 TOTAL ASSETS LESS CURRENT LIABILITIES .241.055 1,580,461 NET ASSETS 1.241,055 1,580,461 FUNDS Unrestritted funds 13 .215,576 1,485,796 Re5¢rictrd funds 13 25.479 94,665 TOTAL FUNDS 1.241,OSS 1.580.461 These financial sratsments have been prepared in accordance with the provisKsThs applicable to charitable companies subject to the small companies, reyme. The financial statements were approved by the Board of Trustee5 on 20 October 2022 and were Si￿ed on its behalf by.. Kate Coles- Truscee The notss I to 14 forni part of these financial statements. TRUSTEES. ANNUAL REPORT AND FINANCIAL sTATEME￿rs for the Year Ended 31 May 2022 Page 13

GLASS DOOR HOMELESS CHARrrY Cash Flow Statement for the year ended 31 May 2022 2022 2021 Cash Ilows from operating activities: Cash genera￿d from operatyons15ee bebw) (332,929) 441,195 Net cash provbded by operating artivities (332.929) 441,195 Cash flows from investing artivitie5: Purchase of tangble fixed assets (22.607) 122,7821 Proceed5 from sale of tangible fixed assets 16.795 Interest received 1.594 2,765 Net cash pro¥lded used In Investlng actlvl (21.013) 13,222 Change in cash and cash equivalents in reporting period (353.942) 437,973 Cash and cash equivalents at beglnning of ryorting period 1.606.995 ,169.022 Cash ¢•sh equiY#lents *¢ end of reportlng period 1.253.053 1,606,995 Net income for the reporting period (as per statement of financial activities (339.406) 351.176 Adjustments for. Depreciation charges 27.141 25.091 Inte￿$t re¢eNed (1.594) 12,765 Gain on disposal of rangible fixed assers 116,795 Ilncrea5el I decrease in debtor5 (49.642) 22,997 Increase in creditors 30.572 61.491 Net cash (used in) I provided by operating activities (332.929) 441,195 Analy$i$ of ¢ash and ¢ash equivalents Cash ar bank 2nd in hand 1.253.053 1.606.995 Total cash and cash equivalents 1.253.053 1.606.995 TRUSTEES. ANNUAL REPORT AND FINANCIAL sTATEME￿rs for the Year Ended 31 May 2022 Page 14

GLASS DOOR HOMELESS CHARrrY Notes to the Financial Statements for the year ended 31 May 2022 l. Accounting Policies Basis of preparing the financial statements The financial statetnents of the Charity. which 15 a public benefit entiry under FRS 102, have been prepared in accordante with the Charities SORP IFRS 1021 'AttountiTrg and Reporring by Charitie5-. Staternent of Recomtnended Practice applicable ttr charities preparing their accounts in 2ccordance with the Financial Reporung Stsndard applicable in the UK and Republic ol Ireland IFRS 1021.. Financial Reporting Standard 102 'The Financial Reporring Standard applicable in the UK and Republic of Ireland, and the Companies Att 2(X)6. The financial statsments have been prepared under the historical cost convention. Going concern The trustees consider that the Charity's cash at the date of approyal of the fin3ncial statetnents and its projected cash flow5 for the following year are sufficient such that the Charity rerTwns a going concern for the foreseeable future, being a period of ac least 12 months fr¢Jm rhe d2tÈ of approyal of these financial srktements. In making this judgemeno the trustees and senior management team have considered future 4reed funding and the anticipated imp2CL of extern ctors on fucure funding and expendtwre. Critical accounting judgements and key sources of estimation uncertainty The preparatyon ol financial statemen¢s in accordance with generalty acttP￿d accounung practice requires managernent to rnake estymate5 and judgements that affect the reported arnounrs of a5sers and liabilitye5 at the reporting date and the reported amounrs of revenue5 and expenses during the reporvng period. The critical judgernents and esvmates are refletted in these aetounting politit%. Income All incoming resources are included in the StttemeTht of Financial Aaiyiues when the Chariry is enritled ro the income and the amount can be quantified with re3son2ble accuracy. The following specthc policies are applied ro particular categories of income when appropriat Voluntary income is received by way of grnnrs. donarions and gifts and is included in full in the Stacement of Financial Activities when receivable. Grants. where eThtydement is Thot conditional on the delNery of a specific performance by the Charity. are recognised when the Charity become5 uncondiuonally enritled to the grant Donared services and faciliries are included at the value ro the Chariry only where this can be quanEified. The Value ofthe nightly shelrervenues provided ar no charge by churches is not quantified and has nor been included in these accounts. The value of services promded by voluntsers has not been included in these accounts. Donatsd goods are measured ar frdir value and induded within income. Invesrmenr inc<Nne is includeé when receiydbl Expendlture Expendiwre is recognised on an accrual basis as a liability is incurred. Expenditure include5 any VAT that cannot be fully recovered. and 15 reported a5 part of the expendiwre to which it relat C05rs ofgenerating funds comprise the costs as50cYatsd with attracting voluntary incorne. Charitable expendicure comprises rhose cosrs incurred by the Chariry ITh che delivery of its activities and services for its beneficiaries. Ic includes both cosrs thac can be all¢xatsd direcdy co such acriviries and those costs of an indirect nature nece55ary to support them. Governance costs include those costs associated with meeting the constitutional and statutory requirements ol the Charity and include audit fees and coscs linked ro the s[rate￿C managemenc of the Charity. All cosrs are 211ocared becween rhe expendiwre caregories of the Starement of Financial A£uviEies on a basis designed ¢0 reflect the use of the resource. Cosrs relaung Eo a parucular activity are allocated direcdy. oihers are apportioned on an appropriate basis e.g. time or e5timatrd usage basis as set out in the notes to these accounts. Tangible fixed assets Tangible fixed asset5 are stated at C05t less accumuknted (kpreciation. The cost of rningr additions gr those ro5ting below 1250 are not capitali5ed. Depreciation is proTrAded at rate5 calculated to write off the cost of each 3S5et over its expected useful lrfe. which in all c35e5 is estimated at 4 year5. TRUSTEES. ANNUAL REPORT AND FINANCIAL sTATEME￿rs for the Year Ended 31 May 2022 Page IS

GLASS DOOR HOMELESS CHARrrY Notes to the Financial Statements for the year ended 31 May 2022. continued l. Accounting Policies - continued Cash at bank and in hand Cash at bank and cash in hand includes cash and short term highty liquid invesunents w￿h a short maturity of three monchs or less from rhe date of acquis￿on or opening of the deposit or similar accounL Debtors Trade and other debtors are recogni5ed at the setdetnent 3moun¢ due_ Prepayments are valued at the 3rn0unt prepaid net of any trade discounts due. Creditors Crediwrs are recognised at their setElemenr 2mounL after all¢)wing for any rrade discounLS due. Financial instruments The Charity only has financial assets and financial liabilityes of a kind that qualify a5 basic financial instruments. Basic financial instruments are initially recognised at transacuon ￿ue and subsequentty measured at their settlement value. Employee benefits Short-terrn benefits are recogni5ed as an expense in the perilyl in whith the service 15 received. TerTninavon benefits are accounted for on an accru￿ basis and in line with FRS 102. The Charity operntes a defined contribution pension scheme. Contributions are charged to the Statement of Financi￿ Activ￿leS in the period to which they relate and are allocated between arti￿￿e$ and funds based on the use of the resource i.e. where employees spend their time. Taxation The Charity 15 exempt from corporation tax on 1¢$ charitable actiTrrities. Fund accounting Unrestricted fund5 Can be used in accordance with the Charitable objec¢ive5 ar the di5crevon of the trustee5. Restricted fund5 can only be used for parricular restrictrd Purpo￿ the objects of the Charity. Restrictions arise when specified by the donor or when fund5 are ￿Sed for particular restricted purposes. Further explanation of the nature and purpose of each fund 15 Includ￿ in the notes to the financi￿ 5ratetnents. Hire purchase and leasing commitments Rentals paid under operating leases are charged on 2 srraighr-line basis over the period of the lease. 2. Donations and Grants Unrestrirted funds Restricted funds 2022 Totsl funds 2021 Tod funds Corporate 5D2.580 4.011 506.591 353.046 688.832 688.832 698,263 Trusts and Foundauons 440.695 493.023 933.718 1,618.475 Religous in5¢i¢UtiOll5 41.424 5.313 46.737 110,104 Other charir2ble income 30.849 67.924 98.773 145.407 1.704.380 570.271 2.274.651 2,925,295 Donated good5 and se￿te5 are included above 3nd, in the current year atnounted to 187,01812021.. 181,1711. This intludÈd legal and other professional advite in relation to rn0￿￿g to a new offite l*alued at £60,000), legal aifvite for setung up the hostel Iwalued at 11 O.OCMJI and Pro￿$10￿ of 2 venue for a supporter event Iwalued at £5,665). TRUSTEES. ANNUAL REPORT AND FINANCIAL sTATEME￿rs for the Year Ended 31 May 2022 Page 16

GLASS DOOR HOMELESS CHARrrY Notes to the Financial Statements for the year ended 31 May 2022. continued 3. Resources Expended 2022 To Costs dlrecty allocated tt* ti￿tieS.. Stsff COST5 Casev¢ork Q¥penses 509.229 665.029 H.622 249.471 130.254 1.580,711 44,622 51,800 12,977 1.564.623 17.930 24.827 rett Phowgraphy. film. adverriyTrg thrett and de51gn fee5 Hostel rent and movtr¢ tcommodauon 11977 291.595 291.59S 457.792 Dlre 36.7n 16.482 472 37,251 16,481 33.492 6,615 7&145 49.937 15.807 2Q424 17.937 19.856 Equiprnent Premises Cleaning and knndry Other expense Guesi deposiE aCccrfM￿daUon and reConn￿tic￿ expen5e5 Guest maLena Otherguestexpenses Van exw5e5 Insurance 33.492 6.61$ I3￿44 tlirert 74 910 68,910 tlirert tlirect 6J16 (679 6,316 8,679 6,756 20.830 6.756 8.598 889.708 11164 7,937 819.990 1.941 304.212 1,394 144.025 41680 1201.215 2.333.094 Support costs allocated to actlvlde&' Premise5 ruDnin8 WSIS Recruitrnent and training Pnnunb postage and stsrionery Monitonng and evaluatio Audit Auditor n¢n-Aud¢ ¥vork Le8￿ and compliance Telecommunic2Dons IT Èxpon Sundry expen5e5 Bank charges DepreuAuon renL rate5 Usage 31.170 31.169 31.170 31.169 124,678 34.227 11123 1.9n 618 4.485 n9 2.145 349 32,502 5.286 64623 6.499 U53ge 1.136 8.999 IA30 4.552 4309 1.320 4.203 21.781 4,784 19.997 8.728 718 23 67 214 34$ 244 1,019 445 37 359 J.871 3.074 489 1.555 23,176 1.770 7.399 3.229 266 2.0•6 79,94B 1.470 234 744 14201 22,275 3.540 1&484 U53ge Usage 11595 25.490 96,660 12.825 53,612 23,399 1,926 27,141 Usage U$3ge U53ge Usag 21,659 9.453 778 15.183 149.513 3,53B 1.544 127 1.247 59,614 41.207 3.792 11064 25.092 260.58$ 111156 located cojts 1.039.231 941146 46.551 384.160 104.239 1616.327 2.593.679 Reallucated support& governance costs 71.704 93.643 3.764 35.12B {Z04339) Total expenditure 2022 1.035.789 50J15 419.288 1616.327 2.593.679 Tod wÈnditure 2021 1.5WÉO n9.B76 51851 288392 2.593.679 B351s of AINxary￿ d o)M5 rttl-dreuty lty7￿[ab￿ w the a¢￿¥1 -e5timated usage based 5¢aff c05tsperactiwofu5aBe of 5paEe a5 appropriate TRUSTEES. ANNUAL REPOFIT AND FINANCIAL sTATEME￿rs for the Year Ended 31 May 2022 Page 17

GLASS DOOR HOMELESS CHARrrY Notes to the Financial Statements for the year ended 31 May 2022. continued 4. Net Income Net income is stated after charyTh 2022 2021 Auditor5, rernuneravon 3.540 3,301 Ocher non-audit serrices 11.268 11595 Depreuation- owned assets 27.141 25,092 Ocher oper2cing leases IIM.914 34.227 5. Trustees, Remuneration and Benefits No remuneration or other benefits wJ5 paid to trus*e5 in the year ended 31 May 202212021- Inill. Trustee expenses of 121 pertaining to recruitment were to one try5tee in the year ended 31 May 2022 12021-. 6. Staff Costs 2022 2021 Wages and salaries .406.917 1,420,916 Social security c05t5 134.486 121,836 Employer's conrribution to defined benefr pension schemes 29.116 21,871 RedundaThry costs 10.192 Total Staff Costs Inote 31 .580.711 1.564,623 Average number of employees during the year 55 56 During the 25•week period in which our winter se￿te$ were in operation12021= 30+week periodl. the averdge number of ÈmployÈes was 7512021.- 751. For the remainder of the year. the 2vÈragÈ number of Èmployèes was 3412021.. 301. The key management personnel consisrs of 6 roles. The totsl remunerauon (including rax2ble benefirs and employer's pension and soci31 security conrriburitsnsl of the key m2n2gement personnel for the year vfts £307.71312021.- five roles with total remuneratyon of £225.3951. No employees received emoluments in excess of £60.(x)012021.. 11- During the year. the Charity underrook a review of irs planned services for the year 2022-23. including its fundraising goals and the Chariry's ove￿1 financial situauoTh. The review iThdicatsd a need for the Charity to restructure in order to fulfil its plans, maintain ir5 Sustainabiliry and to saleguard its future and ultirnatsty. its ability to continue to be here for those who need its 5uppofL No redundancy costs remained unpaid at 31 May 2022 {2021.. £nill. TRUSTEES. ANNUAL REPORT AND FINANCIAL sTATEME￿rs for the Year Ended 31 May 2022 Page 18

GLASS DOOR HOMELESS CHARrrY Notes to the Financial Statements for the year ended 31 May 2022. continued 7. Comparatives for the Ststement of Financial Activities For the year ended 31 May 2021 Rertricted fvnds 2021 Total funds fvnd$ INCOME AND ENDOWMENTS FROM: Donatign5 and grant5 1.941.014 984.281 2.925,295 Bank intere5¢ receivable 1765 2.765 Other income 16.795 16.795 Total 1.960.574 984,281 2,944,855 EXPENDITURE ON: R￿Sing Fund5 288.592 288,592 Charitable activities Winter Services 808.021 714.339 1.522,360 Casework 426.148 303,728 729.876 D2ylGuest Services 52.851 52,851 Total 1,575.612 1.018,067 2.593.679 NET INCOME 384.962 (33,7861 351,176 RECONCILIATION OF FUNDS Total funds brought forward l. l(KJ.834 128,451 1,229,285 TOTAL FUNDS CARRIED FORWARD 1.485.796 94.665 1,580.461 TRUSTEES. ANNUAL REPORT AND FINANCIAL sTATEME￿rs for the Year Ended 31 May 2022 Page 19

GLASS DOOR HOMELESS CHARrrY Notes to the Financial Statements for the year ended 31 May 2022. continued 8. Tangible Fixed Assets Motor Vehicles Office Equipment Leasehold Improvements To¢41 COST At I lune 2021 3&405 82.805 119,210 Additions 21.147 1.460 21607 Disposals (8.194) (1 5.2491 123,4431 At 31 May 2022 28.211 88.703 1.460 18.374 DEPRECIATION Ar I lune 2021 18.939 40.671 59,610 Disp05als (&194) (15,2491 123.4431 Charge for year 8.252 18.889 27,141 At 31 May 2022 18.997 44.311 63.308 NET BOOK VALUE At 31 May 2022 9.214 44.392 1.460 55.066 At31 May2021 17.466 42.134 59,600 9. Debtors: Amounts F211ing Due Within One Year 2022 2021 Other debtor5 (rent dep051tl 36.600 GrfE Aid income tax rec¢)¥erable 16.546 13.220 Accrued incorne receiTrAble 10.747 1,308 Prepaymencs 21.675 21.398 85.568 35,926 TRUSTEES. ANNUAL REPORT AND FINANCIAL sTATEME￿rs for the Year Ended 31 May 2022 Page 20

GLASS DOOR HOMELESS CHARrrY Notes to the Financial Statements for the year ended 31 May 2022. continued l O. Creditors: Amounts Falling Due Within One Year 2022 2021 Social security aThd other tsxe5 40.199 29,288 Accruals IIM.433 92,772 152.632 122,060 I l. Leasing Agreements Minimum lease paytnÈnts under non4antÈllablÈ OPEnting leases hll due as follows- 2022 2021 Within one year 113.793 3.548 Two to five year5 11.634 Greatrr than five years Due within one year includes the Gla55 Door office5 rend of 1105.12712021= 116261- 12. Analysis of Net Assets Between Funds 2022 Total funds 2021 Total fvnd5 Unrestricted fuhd Restricted ds Fixed assets 55.066 55.060 59,600 Current assers lJ13.142 25.479 1.338.621 1.642,921 Current liabilities (152.632) {152.632) 1122,0601 Total funds 2022 .215.576 25.479 1.241.055 Total funds 2021 1.485.796 94.665 1.580.461 TRUSTEES. ANNUAL REPORT AND FINANCIAL sTATEME￿rs for the Year Ended 31 May 2022 Page21

GLASS DOOR HOMELESS CHARrrY Notes to the Financial Statements for the year ended 31 May 2022. continued 13. Movement in Funds At l June 2021 Incoming restsurtes Resources ex￿nded At31 May 2022 Unrestricted funds General fund 1.485,796 1.706.650 (1.976.870) 1.215.576 Restricted funds Winter Service5 437.705 {437.705) Casework 128.350 (187.736) 25.479 Other salarie5 4.216 (14.016) 94.665 570.271 {639.457) 25,479 TOTAL FUNDS 1,580,461 2.276.921 (2.616.327) 1.241,OSS Comparative fund movements: At l June 2020 Incoming resources Resources expended At31 May 2021 Unrestricted funds General fund I.1￿,834 1.960,574 11.575,6121 1,485,796 Restricted funds Night shelter 683.031 1683.0311 Casework 13.342 254.382 1282.8591 84,865 Other salarie5 9.567 46,868 146,6351 9,800 Employee Wellbeing 5.542 15.5421 12&451 984.281 11,018,067) 94,665 TOTAL FUNDS 1.229.285 2.944.855 12.593.679) .580.461 TRUSTEES. ANNUAL REPORT AND FINANCIAL sTATEME￿rs for the Year Ended 31 May 2022 Page 22

GLASS DOOR HOMELESS CHARrrY Notes to the Financial Statements for the year ended 31 May 2022. continued 13. Movements in Funds - Continued Purpose of restrirted funds: The Nighr Sheker Fund is specthcally ro meer the cosc of providing and sraffing winter accommodation for people experiencing homele5snes5 and any expenses incurred in providing such accornmo&ition. The Casework Fund is specrfiolty to meet the costs of providing assistance and referral seryices to wintsr accommodation and day centre guests. The Other Salaries Fund is provided to meet the ￿ary costs of parucukr staff members as specified by the donors. The Employee Wellbeing Fund is ro meet the cosrs of prowding wellbeing services ro employees. The Winter Services Fund is specifit211y to meet the cost of providing and stsifing hostel accommod2cion 2nd community dinner serrices for people experiencing homelessness during the period when shared shelter accommodaoon was not permiEted and any expenses incurred in providing such services. 14. Related Parry Disclosures Trustee expenses of £21 pertaining to recnjitment were one trustre in the year ended 31 May 202212021.. nill. There were no orher related parEY rransacuons for rhe year ended 31 May 2022 (2021.. £nil). TRUSTEES. ANNUAL REPORT AND FINANCIAL sTATEME￿rs for the Year Ended 31 May 2022 Page 23

GLASS DOOR HOMELESS CHARrrY Financial and In-kind Supporters Glass Door would like to thank all the volunreers. schools. reli&Tous institutions. individuals. corporations. rrusts and foundations whose contributions made it possible to continue our work this pasr year. Here we acknowledge some of our wonderful supporters. Charitable Trusts and Foundations A G Golding Charirable Trust The Albert Hunt Trust Allegro Trust An Extra Mile Char Trust Ann lane Green Trust Annette Duvollet Charitable Trust The Anthony & Pat Charitable Foundation Austin & Hope Pilkington Trust The Beatrite Laing Trust Bruce Wake Charirable Trusc The Cadogan Charicy CAF America The C311eY3 Foundation Caridon Foundation The Daisy Trust Daughtsrs ol The Cross Provinciala Desmond Harris Charitable Trust Dischma Charitable Trust The Fi¢ton Trust The Foyle Foundavon Fund For Hurnan Need The Generation Foundatron Glasspool Charitable Trust The C.G. Hacking Charitable Trust Hammersmith & Fulham Giving Homeless knnk Hornby Lonsdale Ch2ritable Trust The Hospital Sarurday Fund Inner London Magistrates, Court's Poor Box Charity l & S Asquith Charitable Trust l L S Lonsdale Charitable Trust The longen Charitable Trust josephine Countess ol Sefton Deceased Will Trust The julia and Han5 Rausing Trn5t The Keith Cootnbs Trust League of Helping HaThd5 LHA London Ltd London Community Foundation Mariamarina Foundation Marsh Charirable Trust Masonic Charitable Foundation The Matson Ground Charitable Trust The Matthew Trust The Mercers. Cornpany Na Mokulua Nation￿ Benevolent Charity National LotEery Communw Fund Or2nge Tree Tnjsc Q￿Jr Aim Appeals Pemberton Fund Perniira Foundation The Persula Foundation R N and G Maini Charitable Trust The Roger De Haan Charitable Trust SirJame5 Roll Chari¢able Trust SOu￿r Charirable Trust St Maron in The Fields Charity St Paul'5 Gerrnan Ewangelical Reformed Churth Trust Stelios Philanthropic Foundavon Strand Parishes Trust Streets of London Streètsmart Talisman charItsb￿ Tnj Tides Foundauon Tolkn"en Trusr Trees Cazenove Charitable Trust VeTrgro¥e Charirable Foundation The Whinfell Charitable Fund The Wimbledon Foundation Wogen Anniversary Trust The Worshipful Company of Ba5ketmakers 2011 Trust The Worshipful Comp3ny of Builder5, Merchants The Worshipful Company of Hackney Carriage Drivers TRUSTEES. ANNUAL REPORT AND FINANCIAL sTATEME￿rs for the Year Ended 31 May 2022 Page 24

GLASS DOOR HOMELESS CHARrrY Financial and In-kind Supporrers - continued Charities, Communiry and Voluntary Groups Apollo 19 The Biscuit Fund Clothing CO1￿CtiVe Embassy of The Republic of Pdand Family Action Fareshare The Felix Project Fulham and Hatnmer5mith Choral Society Harntnerstnith BID Heart of Christ The Honourable Society of ￿"ncOlN.s Inn Housinglusrice Kensington Singers Litsrary Laughs London Eats Philanthropunk5 The Railway Rotary Club of Kensington & Chelsea Rotary Club of Putney The Shoebox Project Social Bite The Wor5hipfvl the Mayor of the Borough of Kensington & Chel$4 Countillor Gerard Hargreaves-. Charicy of rhe Year UCL Student Attion Agains[ Homèlessness Sotiety Educational Institutions Christ Church 14imary School Downe House School Econ College Gearies Primary School Kensington Prep School Newton Prep Oratory RC Primiry School Orchard House School Stjoseph's Catholic Primary School St Mary 5 CE Pritnary School St Paul's Catholic College TRUSTEES. ANNUAL REPORT AND FINANCIAL sTATEME￿rs for the Year Ended 31 May 2022 Page 25

GLASS DOOR HOMELESS CHARrrY Financial and In-kind Supporrers - continued Companies and Local Businesses 99p Recycling Group Alliance Bernstein Amand2 HarringEon Antin Infrascructure Partners AppDynamics Blackrock Investment Management (Uk) Limited Burnt Oak (Cameron Courrl Limited CBRE UK Cheniere Marketing Ltd Cheval Collection Clarion Housing Group Climate FM Cow & Co London CVC Credit Partners Eden Spring5 Europ3 Capital Parther5 LLP Eversheds Sutherland London Ctyifal Group Limiced M K Ginder & Son5 Martins Properties Nest Relocacions Oros Holding SA Polar Insight Properly Rathbones Round Hill Capital SaiTrsburfs (Askew Road) Swn5burfs IHarnmersrnithl Sain5bvrys Local IChi5wckl Sain5bvrys Supemwrke(s Ltd Saqi Bks Savi115 IKen5it¥Lon Church Street) john Si5k & Son Ltd SMBC Bank Inremauonal plc fk FIL SIPP Trustee IUKI LitnitÈd Gateglow Ltd Giveclariry Goldman Sachs The Good Slice Helikon Shipping Enterprises Limited Howdens joinery Irnaginavon Indu5trie5 Incubator jacobs john D Wood Ichelsea Green) K&L Gates LLP Kelling De51gns Kensington, Chelsea & Westtnin5ter Chatnber of Cornmerce Knight Harwood Lane Clark & Peac¢xk LLP Legal & General Assurance Society Ltd Ltile Warcrose (Old Brompron Road) Spider Spring Capital Partners s￿[e Street Global Ath+isors S￿Y Club Camden SVG Business Info Ltd Tom Faulkner Ltd UniTrus¢ Protrctyon Services Vectura ￿rnI￿d Vengrove Real Estate Management Vitol service5 Ltd w￿trOSe & PartTrers (Richrnondl Warrener Stewart Waverton Investment Management Weil. Gotshal & Manges ILondonl LLP Well Kneaded Winch Design TRUSTEES. ANNUAL REPORT AND FINANCIAL sTATEME￿rs for the Year Ended 31 May 2022 Page 26

GLASS DOOR HOMELESS CHARrrY Financial and In-kind Supporrers - continued Religious Institutions All SJin(s Fvlham All $3ints, Tootyng Brompton Oratory Essex Unitarian Churth Fescival of Life Holy Trinity Brompton Holy Trinity Brook Green Our Lady of Vittories Kensingwn Our Most Holy Redeemer & St. Thomas More Putney Merhodist Church Richrnond Team Ministry Saints Sebastian & Pancra5 Catholic Church siS￿r5 of Nazareth Sotiery ofthe Sacred Heart St Barnabas Church, Claphatn Comrnon St Barn3b3s Church, Ken51ngLOll St Columba's Church of Scotland St Dionis Church, Parson's Gree St Gabriel's, Critklewood St Helen's Church. Norrh Kensingron Stlohn The Divine. Richmond Stlohn's Church, Fulham S¢ LukÈ's Church. Battersea S¢ Luke'5 Church. Kew St Luke's and Christ Church, Chekea St M2rgret's Church. Putney St M2ry Abbots P2rish Church Sr Mary The BolroThs Sr Mary with Sc Alban. Teddingron St Mary's Barnes St Mary's, Batter5ea Sr Mary's Church. PU￿eY St Mary's St George's German Lutheran Church St Michael'5, Wand5worth Common St Paul's Church, Wirnbledon Park5ide St Peter s Churth, ￿tterSta St Peter 5 Church, Hamtner5rnith St Peter 5 Church, Notting Hill Sr ￿lI1P s Church. Kensingron St Richard's Church, Ha St Sirnon s, Rockley Road Unired Benefice of Ho112nd Park TRUSTEES. ANNUAL REPORT AND FINANCIAL sTATEME￿rs for the Year Ended 31 May 2022 Page 27