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← South East London Mind Limited

2025-03-31-accounts

Annual Report and Financial Statements 1 April 2024 - 31 March 2025

South East London Mind Limited

Registered Charity Number: 1082972 Company Registration Number: 04071152 Registered Office: 5 Station Road, Orpington, Kent, BR6 0RZ

Contents

Trustees’ Annual Report

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||| |---|---| |- Structure, Governance and Management …………………3| |- Vision, Purpose, Values, Aims and Objectives …………9| |- Main Achievements ………………………………………………|10| |- Performance …………………………………………………………|12| |- Financial Review ……………………………………………………|31| |- Plans for Future Periods ……………………………………… 34| |Legal and Administrative Details ……………………………… 35| |Statement of Trustees’ Responsibilities …………………… 36| |Auditor’s Report …………………………………………………………|37| |Statement of Financial Activities ……………………………… 42| |Balance Sheet …………………………………………………………… 43| |Statement of Cash Flows ………………………………………… 44| |Notes to the Financial Statements ……………………… 45-59|

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Fundraising ‘Hope Day’ at Lambeth Palace 2025

South East London Mind Annual Report and Financial Statements - 1 April 2024 - 31 March 2025

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Structure, Governance and Management

Charity objects

Report of the Board of Trustees for the year ended 31st March 2025

South East London Mind is a local mental health and dementia charity covering the London boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are affiliated to Mind, the national mental health charity.

South East London Mind (then Bromley Mind) was incorporated on 13 September 2000 as a company limited by guarantee. On 1 January 2001 a merger of Beckenham Mind, Orpington Mind and Stepping Stones Club transferred ongoing activities to Bromley Mind. Since 2011, we have been delivering services in the London Borough of Lewisham and in November 2013 became Bromley and Lewisham Mind. In 2018 we completed a merger with Greenwich Mind, having become Bromley, Lewisham and Greenwich Mind in November 2017. In January 2024 we completed a merger with Lambeth and Southwark Mind to become South East London (SEL) Mind Limited.

MindCare is South East London Mind’s specialist dementia arm.

The governing documents are the Memorandum and Articles of Association. These were last revised in January 2024.

South East London Mind’s objects are:

1. To promote the preservation of good mental health, in particular by enabling and empowering everyone experiencing mental health problems to live with, manage and recover from their condition.

2. To relieve the needs and improve the quality of life of people with mental health problems and dementia by providing a range of services.

Operating particularly but not exclusively in the London Boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark and surrounding areas.

Trustees have considered the Charity Commission’s Public Benefit requirements and believe SEL Mind meets its objectives by virtue of its ongoing work within the field of mental health and dementia care. This Trustees’ report clearly demonstrates the benefit of the charity’s work to the general public across a range of activities.

Charity governance code

SEL Mind is committed to good governance and providing leadership of a high level. To demonstrate this commitment the Board formally adopted the Charity Governance Code in 2020. The latest internal evaluation (conducted in 2023 and based on the current version of the code) confirms it is applied in all areas. The Trustees do not tolerate behaviours which are not aligned to this code or SEL Mind’s code of conduct.

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Trustee recruitment

The directors of the company are also charity Trustees for the purposes of charity law. Under the requirements of the Memorandum and Articles of Association:

In an effort to maintain a broad skill mix, the Board of Trustees reviews its effectiveness annually and in the event of particular skills being needed or lost due to retirement, individuals are recruited to offer themselves for election or for appointment to the Board. When recruiting new Trustees we seek to increase the diversity of the Board, for example by advertising for Trustees from demographic groups that are currently under-represented on the Board.

During 2024 - 25 we managed to sustain the core values and composition of our Board by strategically recruiting eight new Trustees (including one who was previously on the Lambeth & Southwark Mind Board), replacing five Trustees (including the Chair and Treasurer) who had served their terms or moved on to opportunities beyond SEL Mind. Our new Trustees bring a range of skills and experience (including lived experience of mental health problems) and contribute to making the Board more diverse and

representative of the communities we serve. Sarah Holloway was appointed as our new Chair in May 2025. Trustees serving during the year are listed on page 35.

Trustee induction, training and review

Induction to the Board of Trustees is led by the Chair and Chief Executive. The programme includes visits to the organisation’s services and a training session which covers:

External training for Trustees is undertaken as appropriate to develop their knowledge and a core training schedule for Trustees is in place. A Governance Manual is provided and Trustees have access to all SEL Mind Policies and Procedures. Trustees complete a Skills Audit form.

Trustees are given opportunities throughout the year to meet staff and service users through planned events, service visits and presentations to the Board and its Committees.

An annual Board Away Day is held to assess the Board’s performance during the past year, consider improvements, address strategic priorities and identify any training needs. Trustees also participate in individual Reflection Meetings with the Chair or Vice-Chair every two years, to reflect on their role and contribution and to consider their future development.

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Organisation

The Board of Trustees meets every two months and is responsible for the strategic direction and policies of the Charity. The Board has several sub-committees, Trustee membership (which is reviewed every year) is reported on page 35:

The Board appoints a Chief Executive who has delegated responsibility for the day-to-day running of the Charity in accordance with policies and strategies set by the Board.

Risk Management Policy statement

The Board of Trustees has approved a Risk Management Strategy. The strategy includes:

As part of this strategy the charity has prepared a Business Continuity Plan that looks at ways of recovering from incidents and, where possible, preventing them happening. The Plan is subject to an annual test to help identify any improvements needed, and during the year was subject to real-life testing as a result of the pandemic, leading to significant review of the Plan. Procedures are in place to ensure the Charity complies with regulations and current best practice including health and safety and fire regulations.

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Key significant risks identified and managed during the year included:

Current significant risks being managed relate to retention of key contracts, managing our core costs and staff retention.

During the year the Board reviewed risk appetites across key risk themes. Where there is a discrepancy between the risk appetite and current risk level within one of these themes, mitigation is put in place.

Inclusion statement

SEL Mind is committed to equity of opportunity and the elimination of discrimination in all its forms. We are proud to be an antiracist organisation. We seek to create environments and services that are accessible and meaningful to all in our communities and reflect their diversity. We believe that SEL Mind is strengthened and enriched by diversity throughout the organisation. We are committed to developing and promoting a culture of inclusion which means that everyone who works for or receives services from SEL Mind feels that the organisation is welcoming and somewhere they can be comfortable, be themselves and be included.

SEL Mind’s Equity, Diversity and Inclusion work is overseen by an Inclusion Group (IG), consisting of Trustees, staff, volunteers and service users from across the organisation. The IG support and monitor the implementation of actions to support our journey to becoming an increasingly inclusive organisation and provide a forum for discussion and a source of advice on inclusion issues. The group includes 8 Team Inclusion Champions from across the organisation to ensure strong links to frontline teams as we further develop our inclusive principles and practices.

Working in partnership

SEL Mind is affiliated to Mind, the national mental health charity. During the year SEL Mind played a key role in the Mind in London partnership and our Chief Executive sat on both the Mind Federation Leadership Group (representing larger local Minds) and the Federation Sustainability Taskforce.

SEL Mind is also a key contributor to local partnerships including the key strategic mental health and Voluntary and Community Sector (VCS) partnership groups across the five Boroughs (Bromley,

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Greenwich, Lambeth, Lewisham and Southwark). We are also represented on Safeguarding Adults Boards and a wide range of working and implementation groups.

In addition, SEL Mind’s Chief Executive plays a key role in representing the Voluntary and Community Sector (VCS) in the South East London Integrated Care System (ICS), including as the VCS adult mental health lead and as a member of the SEL VCS Strategic Alliance. The Director of Services is a Partnership Governor for Oxleas NHS Foundation Trust (Oxleas NHS).

Bromley Third Sector Enterprise (BTSE) is a collaboration led by SEL Mind, Age UK Bromley & Greenwich, Bromley Citizens Advice, Bromley Mencap and Community Links Bromley, who are the core members. It acts as a voluntary sector partnership to facilitate the delivery of co-ordinated and integrated health and social care services in the Borough of Bromley and is a Charitable Incorporated Organisation (CIO), with SEL Mind’s Chief Executive as one of the Directors and Trustees.

In the year under review, SEL Mind was involved in several formal partnerships to provide integrated services:

Partnership agreements are in place to clarify the approach to joint working and partners’ responsibilities and liabilities.

Safeguarding

We are committed to safeguarding the wellbeing of all vulnerable adults and children to ensure they are free from abuse or neglect. To achieve this we will work closely with the Safeguarding Boards and Local Authorities across our area.

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Staffing

The average number of staff employed during the year, including bank/sessional, was 230 (2024: 205). This includes 67 sessional staff. At the end of the year, the total headcount of contracted staff was 187 (this was the same as the previous year). The full time equivalent number of contracted staff was 149.

60% of staff reported having personal lived experience of mental health problems.

Volunteers make a huge contribution to the organisation’s work with 239 volunteers delivering on average, a total of 827 hours per week.

Involvement

SEL Mind has a range of mechanisms for involving people who use our services and their carers, as well as people with lived experience of mental health problems more widely. Ways that they get involved include:

Our Lived Experience Consultants provide a lived experience perspective on strategic issues, policies and new developments. They continue to contribute across the organisation in a range of capacities, including:

Ambassadors

The actor, writer and director Cush Jumbo OBE is a celebrity ambassador for SEL Mind.

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Vision, Purpose, Values, Aims and Objectives

Our strategy for the 3-year period from April 2024 – March 2027 includes the organisation’s vision, purpose, values, aims and objectives, and these are detailed below:

Aims

To achieve our purpose, SEL Mind will be there when it matters so that people in our diverse local communities:

Vision

Everyone with mental health problems and dementia in our local communities gets the support and respect they deserve.

Purpose

We will help people to be mentally healthy and work together with those experiencing mental health problems and dementia to improve their quality of life.

Values

Inclusive in our approach and all we do, so that we effectively meet the needs of our diverse communities

Responsive to each individual we support and their unique needs, histories and aspirations

Evolving, demonstrating sustainable and ethical continuous improvement, agility, innovation and effectiveness

Together, working with our partners and people with lived experience of mental health problems and dementia and their support networks

Strategic objectives

1. Impact: How we make a positive difference

2. Development: How we innovate and adapt

3. Connection: How we collaborate and engage

4. Strength: How we resource and sustain our services

5. People: How we support and develop our people

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Main Achievements in 2024-25

Significant progress was made in relation to all of our Strategic Objectives in the first year of our 2024-27 strategy. Some of the main achievements are detailed below:

Impact

Development

Connection

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Strength

Our people

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Performance in 2024-25

During the year, SEL Mind services provided direct help to 11,486 people, support through training to 1,667 people and our helplines responded to 4,366 contacts.

Beneficiaries in 2024-25 Change on previous year
2023/24 to 2024/25
Mental Health Services
Integrated CommunityMental Health Teams 3,686 -9%
Peer Support services 406 18%
Counsellingservices 581 38%
BromleyRecoveryWorks 841 -15%
IPS Employment Support (Bromleyand Greenwich) 472 -2%
Greenwich ConnectingCommunities 81 23%
Benefits Service (IncludingAssessment Support) 127 -15%
SE London Suicide Bereavement Service 253 -5%
Dementia Services
Respite Care at Home 63 -14%
YoungOnset Dementia Activists 70 3%
BromleyDementia Support Hub 1,703 -3%
Greenwich MindCare 656 33%
Wellbeing and Resilience
Mindful Mums 577 -9%
BeingDad 54 4%
BromleyWell Mental Health Carers Pathway 250 53%
Minds UpSchools WellbeingProgramme 1617 -47%
Lambeth and Southwark Telephone Befriending 49 41%
Services Total 11,486 -13%
Helpline Support
Greenwich Mindline 3,187 8%
Lambeth and Southwark Information Service 1,179 290%
Training
Mental Health Training 1,176 42%
Dementia Training 491 19%
Overall Total 17,519 -1%

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Summary of performance 2024-25

During 2024-25 SEL Mind provided high quality support to over 11,000 people, at the same time as many of our teams were supporting clients with an increased complexity of issues meaning more time is spent with each client. This had an impact on the number of clients we have been able to support. In addition, challenges due to staff turnover at times, exacerbated by the uncertainty around funding for some contracts will have had an

impact on reach. Although some of our services increased their reach across this year, overall this decreased by 13% from the previous year, whilst the number of people supported through our helplines and training significantly increased.

Contacts to our helplines may include repeat callers and some people may access more than one service.

Suicide Bereavement Service team

Client feedback

SEL Mind gathers consistent feedback on people’s experiences of our services. During the year, an analysis across all our services showed that:

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Bromley Well

An early intervention and prevention service operating to support a wide range of client groups across the borough. SEL Mind provide support for mental health carers and Cognitive Behavioural Therapy groups for carers, supporting 250 carers across the year.

Bromley Mental Health Hub

This service works in partnership with Oxleas NHS Foundation Trust (Oxleas NHS) to deliver a range of clinical and non-clinical mental health support to residents of Bromley. Short-term interventions (up to 12 weeks) provided by SEL Mind through the Hub currently include Mental Health Advice, Peer Support, Benefits Advice and IPS Employment Support.

Work to address the inequalities experienced by marginalised communities is supported by a dedicated Health Inequalities Manager, and this year we worked with six organisations funded through the Equalities Grants. During the year, the Hub team moved into newly reconfigured and refurbished premises in Beckenham. Towards the end of the year SEL Mind successfully bid through an open tender process for a new contract to continue providing this service until at least 2030.

Bromley Mental Health Hub client story Eva’s Journey: “ I felt a lot calmer and less anxious.” Eva has struggled with long-term mental health difficulties, including feeling depressed and suicidal, potentially exacerbated by undiagnosed bipolar disorder and autism. She was referred by her GP to Bromley Mental Health Hub.

“Feeling incredibly stressed and anxious and overwhelmed by a huge and complex system, I found immense relief at the hub. My Mental Health Advisor felt like an expert in navigating the system. She was really, really kind and explained things, allowing me ample time to talk through all my issues without feeling rushed. Crucially, she took it seriously and listened, dispelling my fears of being dismissed.

“She was so kind, understanding, and patient, especially when gently explaining the potentially long diagnosis process for bipolar disorder. She also gave extensive information on bipolar disorder and autism. “I transitioned to 52 weekly Acceptance and Commitment Therapy (ACT) sessions through the NHS. The courage to seek help was a big deal, and I was really scared to engage with the NHS. My advisor provided a safe space to unload all my worries, offering good common sense advice. I felt a lot calmer and less anxious. I would have felt incredibly isolated if I hadn’t had that. During my darkest moments, struggling with suicidal thoughts, it’s possible I would have died by suicide without the support. I emphasised the really, really important timing of help, noting how devastating it is to wait weeks when you need help there and then.

“After struggling for so long without knowing what I was dealing with, I now believe I’m on track to getting a diagnosis for conditions like bipolar and autism. I’m incredibly grateful for everyone who has supported me. It’s so, so important that these services are there to help people. I probably wouldn’t be here if it wasn’t for them.”

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Recovery Works

Supports people across Bromley, and provides:

From April 2025 the Recovery Works service and team will be integrated into the Bromley Mental Health Hub.

Bromley Recovery and Wellbeing College client story

Paul’s story: “Without the college I’d be in a much worse position.”

After being diagnosed with ADHD and experiencing the death of a friend, Paul joined Bromley Recovery and Wellbeing College, taking part in courses for anxiety, ADHD, and art.

“I’m scared of being vulnerable in front of others because I’ve been bullied so much of my school life. In the back of my head I was thinking, ‘if I’m openly vulnerable it’s gonna be used against me.’ But now I’ve actually gone to [group sessions], I’ve realised it’s unbelievably helpful, because you meet other people who think in the same way as you do and have gone through the same issues, but they have different experiences and have done different things that can help you.

“Basically, it makes you feel not alone. In a weird way it cheers you up, because you’re thinking ‘it’s not just me, there are others out there who are going through the same things who I can talk to.’ It’s a boost to your mood because it’s like, ‘wait, I can actually start improving, I can start getting better.’

“I struggled to make friends because I don’t know where to go to meet them. It helped with the art course because you saw the same people every week. You got to know everyone quite well, because you’re all just open about your issues. You can be comfortable with who you are. There’s no sort of, ‘they might judge me on this.’ It’s the same with the tutors and the rest of the staff, they’re all very friendly and accepting.

“Without the college, I would be in a horrible mood. I think I would be a lot further away from properly processing [my bereavement]. So Bromley Recovery and Wellbeing College has been super helpful.”

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Perinatal Community Outreach Support

This service works closely alongside the specialist perinatal mental health team in Oxleas NHS in Bromley and Greenwich. The service provides person-centred support with the dual challenges of managing mental health problems alongside pregnancy and new motherhood. It also facilitates peer support between mothers.

Perinatal Community Outreach Support client story Amy’s story: “ I am the happiest mentally I have ever been now. ”

“I had gone through a couple of years of infertility issues and finally fell pregnant. About 3 weeks into the pregnancy I felt extremely depressed - I wanted to terminate the pregnancy and started having suicidal thoughts. It was all a real shock as I had been trying so hard to get pregnant. I went to my GP, and she referred me to the Perinatal Community Support Team.

“It was a really good experience. Very quick, efficient, clear communication. I knew where to go, and what to expect. It was really comforting, the way it was all worded - anything is fine and accepted and supported, no matter what you need.

so don’t have family or anyone here, and it gave me trusted people I could call if I needed to. Even something like needing someone to hold the baby - I didn’t have anyone around to do that for me. It gave me such peace of mind.

“Without this support it would be a lot lonelier. Life would have less hope. The staff and volunteers I have been involved with have been some of the nicest, most supportive, non-judgemental women I have ever met. Now I have so much to look forward to – the picnics, the activities, there’s something going on all the time. I wouldn’t have felt confident to have the next child.

“Once the baby was born, I started attending play sessions and anything I could, it was life changing for me. There was lots of faceto-face support – the Coordinator offered to meet up for coffee, or support at my house, anything I needed. Things like financial help that I was entitled to, or hotlines if you need to reach out when you’re in a difficult place mentally.

“I hope I can raise my baby and enjoy my life, connect with people, be as happy as I am now. I think I am the happiest mentally I have ever been now, which I can attribute to the range of support that I have.

“My sister had postpartum depression and I think her life would be a lot better if she’d received the same support that I did. I wish every woman had access to it.”

“It helped me so much to deal with my stress, get me out of the house and feel lots more connected to the community. I’m American

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Care Team Approach

SEL Mind is working in partnership with Oxleas NHS Foundation Trust to pilot delivery of integrated support within the Trust’s Community Mental Health Teams for people with psychosis. The integrated team provide support to people with complex needs, helping them develop their independence, self-management skills and achieve their recovery goals.

IPS Employment Support

Provides Individual Placement and Support (IPS) model employment support to 472 people supported by Oxleas NHS’ community teams and the Mental Health Hubs in Bromley and Greenwich. During the year, the service supported 139 people into full-time paid employment.

Benefits Assessment Support Service

Working across Bromley, Lewisham and Greenwich, and delivered through a team of trained volunteers, this service can:

The support of a volunteer can increase the chances of people being awarded the benefits that they are entitled to and avoiding a lengthy appeals process.

Benefits Assessment Support client story Phil’s experience: “ Without this support, I’d still be lost in the minefield of the benefits system.”

“I’ve always been able to manage on my own. My day-to-day life was a quiet struggle, sure. I’d get these gut-wrenching panic attacks on my commute every morning—but I handled it. I was in control. Then, everything came crashing down.

“One day, I was assaulted and left unconscious in the middle of the road. In the months that followed, my family suffered a series of bereavements. The impact on my mental health was a slow burn, but it got to me.

“I was diagnosed with PTSD, and got medication and some talking therapies, but none of it helped with what changed everything: I couldn’t work. I applied for Limited Capability for Work through Universal Credit, hoping for some financial stability. Instead, I was met with a long, distressing process ending in rejection. I felt completely lost.

“That’s when I found South East London Mind’s Welfare Benefits Service. A specialist sat down with me and listened. For the first time, I felt like someone was actually hearing me. They took the time to understand my daily struggles, translating my lived experience into the language of the system. Together, we built a strong appeal. For the first time in a long while, I felt a flicker of hope.

“When the appeal date arrived, my specialist sat by my side as I faced the judge and the medical assessor. With the confidence I’d built, I was able to speak for myself, knowing that he was there to reinforce the key points, making sure nothing was lost in translation.”

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Lewisham Primary Care and Community Mental Health Services

Delivered in partnership with South London & Maudsley NHS Foundation Trust (SLaM). SEL Mind employs Mental Health Advisers, a Benefits Specialist and Peer Support Workers who work alongside clinical staff to support people with mental health problems, linking closely with GPs and other primary care staff.

We provide information and advice, person-centred recoveryorientated support, skills development and help to connect with activities and resources in the local community.

Lewisham Primary Care and Community Mental Health Services client story Kaydee’s story: “ The weekly check-ins kept me going. They kept me motivated. ”

Kaydee, a Black woman living with anxiety and depression, was referred to us after more than a year of isolation. Her mental health was affected by physical health problems, the demands of parenting, and serious financial pressures.

“Even though I had received clinical support from my NHS Mental Health Team, it didn’t get to the root causes of what was really affecting my mental health. After I was discharged, things got worse. I was facing eviction because of rent arrears and found myself trapped in a cycle of debt, alcohol misuse, and loneliness.

“My GP became concerned that I might struggle to manage my medication and flagged my case. Thankfully, the Mental Health Advisors are based right there in the GP practice, so I was able to get immediate, joined-up support—support that looked at both my medical and social needs.

“The first thing my Advisor did was focus on building trust. It felt like they gave me the time and created a safe, supportive space where I could actually talk openly. For the first time in a while, I felt genuinely heard, and that gave me the confidence to start thinking about making changes.

“Over the next 14 weeks, we worked closely together to build a support plan that was tailored to me. We started with the most

urgent things—sorting out backdated benefits and getting a discretionary housing payment to stop the eviction. They helped me apply for grants so I could get basic things for my home, like a cooker and a fridge. They also connected me with alcohol support services and supported me with budgeting and debt advice. On top of all that, they encouraged me to start rebuilding my social life, which I had really lost touch with.

“The weekly check-ins kept me going. They kept me motivated and made sure nothing slipped through the cracks. Because my Advisor and GP were working together so closely, I felt genuinely cared for and less overwhelmed. The whole approach looked at everything I was dealing with—not just the medical side, but the life stuff too.

“Now, my wellbeing has improved massively. My Social Worker has even said she’s noticed how much more engaged I am with my medication and therapy. I know that’s because I was finally able to trust someone and start addressing the bigger issues in my life.

“Today, I feel more confident, more stable, and properly supported. I understand my mental health better, and I’m connected to a wider support network that’s helping me stay well and avoid going backwards.”

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Lewisham Enhanced Community Outreach Service (LECOS)

The team improves the quality of life, choice and opportunities for people with complex mental health problems who find it difficult to engage with mental health services in Lewisham. We provide:

Culturally Diverse Communities Programme

The Culturally Diverse Communities Project provides wellbeing and mental health support to diverse communities in Lewisham.

It aims to engage with members of the community who previously may not have felt comfortable or confident in reaching out and asking for the help they need.

The programme is provided as a partnership between SEL Mind, SLaM and four Lewisham-based, non-profit community organisations: Therapy 4 Healing (T4H), Mabadiliko CIC, Sydenham Garden and Holistic Well Women, each offering a variety of courses and individual support.

LECOS client story

Tony’s experience: “ ...massive thank you for the kindness and support you have been giving me. ”

Tony experienced severe, long-term mental health problems. Isolated by paranoia and past trauma, he had lost trust in mental health services after repeated experiences of feeling misunderstood. He stopped attending appointments, gave up on medication, and would end up at A&E in crisis, but he thought LECOS could offer something different.

“I thought it might be the same as everything else, but it felt reassuring that they were from a local charity and that the support wouldn’t be medical, but focused on what mattered to me. They kept showing up and calling – most services just give up on you.”

Tony received a holistic assessment and support for a year. His Advisor supported him to express his needs, advocated for him to the local NHS team and coordinated joint visits with his Care Coordinator.

“She helped me turn my needs into a realistic plan, and with her support it actually felt achievable. Within a few months, I felt more able to talk to the doctors. I understood how it might help, and I knew my Advisor was there for me. I could actually talk about my challenges — why taking medication or making appointments felt impossible some days. I even shared about past trauma that led to a family breakdown, something I’d never tell a doctor”

The Advisor connected him with a domestic violence service, supported medication routines, and helped secure home essentials. Within eight months, Tony went from only seeking help in crisis to actively managing his own wellbeing. “From the bottom of my heart, a massive thank you for the kindness…Because of this support, I have hope and a chance. I have a brighter future.”

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Greenwich Mental Health Hub

This service works in partnership with Oxleas NHS and Bridge Support to deliver a range of clinical and non-clinical mental health support to residents of Greenwich. Short-term interventions (up to 12 weeks) provided by SEL Mind through the Hub currently include Mental Health Advice, Peer Support, Benefits Advice and IPS Employment support. Work to address the inequalities experienced by marginalised communities is supported by the Health Inequalities Manager, and this year the Hub provided Equality Grants to six local community groups working with marginalised communities.

Connecting Communities in Greenwich

Helped and empowered people with mental health problems to connect to the information, advice and support that they need from mainstream services and within the wider community. The funding for this service ended in March 2025.

Greenwich Mental Health Hub client story Alice’s experience: “ I didn’t have to repeatedly explain my story”

Alice experienced severe anxiety and trauma-related symptoms after losing her aunt, who was a successful singer. “Whether I was in a supermarket, listening to the radio, or working as a driver, her voice would reappear, making the grief even more painful and complicated. “My symptoms became more intrusive and unmanageable, affecting my personal life and my ability to work, until I knew I needed targeted support for trauma. My GP referred me to the Greenwich Mental Health Hub, and shortly afterward, a Mental Health Advisor contacted me. She immediately put me at ease. Having one consistent person to speak with throughout the process meant that I didn’t have to repeatedly explain my story, which is one of the most exhausting parts of seeking support.

“Through the hub, I attended a PTSD group which ran for eight sessions. What stood out was the approach: we were taught practical techniques and given space to listen and learn at our own pace. This was a relief - there’s a big difference between being supported and being made to feel like you’re being assessed. The group felt safe, respectful, and genuinely helpful. The strategies we learned for managing anxiety and trauma responses, especially grounding techniques and mindfulness, have been particularly useful in my daily life. I’ve continued referring to the handouts.

“The support helped me feel more in control of my experiences. While trauma doesn’t vanish overnight, having coping tools and a deeper understanding of how trauma works made a real difference in how I navigate difficult moments. Before accessing the Hub, I didn’t always know who to turn to. Now, I’m confident about seeking support and know that it’s okay to ask for help. That in itself is a major change.”

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Greenwich Counselling Services and Peer Support

Greenwich counselling provides talking therapies in a number of forms: Mindline offers telephone counselling and emotional support; crisis counselling provides up to six sessions to people in emotional distress, and long-term counselling (up to 6 months) also includes culturally specific services for people from Asian and African/ African-Caribbean backgrounds. The services are primarily delivered by experienced trainees and qualified counsellors, with high quality clinical support and supervision. Counselling is currently available in a total of 10 languages. Outcomes for clients are measured using CORE 10 and show reliable change for clients of both the crisis and long-term counselling services. Therapeutic group work offered includes:

Greenwich Peer Support includes a range of activity-based peer support groups, including Creative Writing, Walk and Talk, Arts and Crafts, Ecology Park workshops and social groups.

Greenwich Mental Health client story Gemma’s story: “ This year has been difficult, but it would have been ten times worse without SEL Mind.”

After experiencing mental health difficulties, Gemma was referred by her GP to SEL Mind’s Greenwich services.

“The Hearing Voices group is like a community - each person tells their experience. We have check ins and check outs about the voices that week. Every session is different.”

Gemma also began 1 to 1 counselling as well as joining The Nook Greenwich (for 18-30 year olds) and the peer support Creative Writing group.

“The Nook was exciting - there was a connection between us in different ways. I found we had a lot in common. I feel very welcome there.

“I like all of them in different ways. They bring out different sides of my personality. I love that I have the flexibility to attend what I want. I’ve also attended the social groups. I find that most people, if they don’t see you for a few days, as a regular - they call you to check in.

“The support has made a huge difference, they’ve helped me with [financial difficulties] too by being able to access foodbanks. They’ve helped and stepped in a lot. It’s taught me that mental health problems do not define who I am. It’s boosted my confidence and self-esteem.

“My therapist at Hearing Voices group told me that my parents were affecting my mental health. At the time I didn’t realise this, but they made me realise the change I needed to make. I’ve gained my independence from my toxic parents, I’ve now got my own place.

“This year has been difficult but it would have been ten times worse without SEL Mind, I think my life would be completely different.”

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Lambeth and Southwark Counselling services

A range of counselling support has been available:

Lived Experience Support Workers

Based in Primary Care Mental Health Teams in Southwark, provided individual practical, emotional, wellbeing and independence support to clients of the teams. The service has been linked with a reduction in hospitalisation, improved patient engagement with statutory service providers, reduced rates of relapse and an increase in treatment maintenance.

Information and Advice Service in Lambeth and Southwark

Provides an online service directory and information and advice over the phone, via email and in-person at drop-in sessions. The service also incorporates the Community Opportunities Information Network (COIN), run in conjunction with Black Thrive and SLaM. This service is part of the Lambeth Advice Network. We also secured funding to extend and expand our telephone befriending service for Lambeth and Southwark residents.

Black River Counselling client story Florence’s experience: “ The counsellor made me feel supported, made me feel heard. ”

Florence struggled with mental health problems from a young age, with a difficult childhood and adulthood. “Nobody ever told me anything good in my life, they said I was no good and I believed it.”

She was diagnosed with complex post-traumatic stress in 1999 but was wary of being defined by it. It was whilst working at the Department for Work and Pensions when Florence found herself dealing with people with complex problems that led her to seek help for herself.

After searching online, Florence contacted South East London Mind and was put in touch with Black River Counselling. She was “ecstatic” when contacted to start weekly 1-to-1 counselling. “The counsellor was really nice, she made me feel supported, made me feel heard and she was extremely helpful, and I was taken aback.

“Black River were brilliant from start to finish. I felt that my counsellor was genuinely interested, she made me think - she gave me lots of food for thought, and she highlighted things that I wasn’t aware of that I then realised. It made me feel liberated.

“It’s not a miracle cure - you’re not going to change in 8 weeks, but the counselling gave me comfort. I still go through the same emotions because I haven’t time to process everything yet. I go through my own feelings, go away and look at different tactics, strategies of how to cope, deal with different things.

“I’ve been through a lot, so now that I’ve found my voice, I use it for good. It’s making me help others. I’m helping myself. It’s making me more determined than ever. I want to share my strength with others.”

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Counselling in School and College Settings

Counsellors ran sessions in Southwark College, London South Bank University Academy School and Shooters Hill College during the year, supporting children and young people struggling with their mental health. In Southwark College, SEL Mind also provided supervision for safeguarding leads in the staff team.

Southwark Women’s Forum

A monthly peer support group, supplemented by individual support to group members. It provides women with mental health support and community and social engagement. During the year a second monthly group was established, doubling the capacity of the service.

The Nook

Initially funded through the internal Service Development Fund, this peer support group for those aged 18 to 30 is a safe space for young adults living in Southwark and who are experiencing mental health challenges to talk openly, make friends, and learn new skills. In its first few months, the service has supported 17 people.

Queer Minds

Queer Minds includes two newly-established peer support groups for LGBTQIA+ people (aged 18+) who live or work in Lambeth and Southwark. We hold a monthly group meeting in each borough for individuals to engage in discussions and activities around topics that they want to explore to best support their mental health and wellbeing. We also undertook research into the mental health needs of LGBTQIA+ people in the Boroughs as part of our Queer Finds programme.

Counselling in School and College Settings client story

Sofia’s experience from our counsellor’s perspective

“Sofia is a 16-year-old who was referred to me for anxiety and stress. In our first sessions, Sofia focused on her anxiety and missed medical appointments. We explored her physical responses to anxiety and fears of being judged, especially in her English classes where she struggled with the language. I introduced her to reframing negative thoughts and understanding how leaving classes to hide anxiety was her ‘freeze’ response.

“In our second session, Sofia wrote “I have suicidal thoughts.” I immediately worked with her on a safety plan, as she had a plan and a level of intent. She disclosed living in a damp home, and missing crucial medical appointments because her mother wouldn’t attend with her. I reminded her of options for help and then immediately flagged the situation to the Safeguarding Team. They took her to a safe place, and an ambulance took her to the hospital. A report was filed with social services, and a referral was made to the local Child and Adolescent Mental Health Services.

“In subsequent sessions, Sofia disclosed self-harm. We discussed her future goals and explored how her anxiety was causing her to miss classes. Our team works closely with the support teams at the College, so I was able to discuss options with them and connect her - they suggested a course change to a more vocational programme to reduce her stress.

“Sofia has since made significant progress. She says she no longer cries as much, has increased emotional awareness, and is using better coping strategies. She’s attending all her medical and social services appointments and has begun saying positive things about herself. She’s also starting to socialise with friends and has even told a friend about some of her struggles.”

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Telephone Befriending Service

A friendly, safe and confidential telephone befriending service. This includes a regular weekly 30-minute chat with the same volunteer for up to three months.

Telephone Befriending client story

Kiyana’s experience

Kiyana was suffering from several ill health conditions which had made her feel isolated and lonely. She feels a lot less isolated now that her telephone befriender calls every week. Her befriender even arranged some exercise classes for Kiyana to help with her back pain.

“He explained himself to me, it was all right because me look forward to him call me, because him is very gentle and helpful. He’s like he’s a friend on the phone. Him is quite alright.

“I’m happy with him. He calls me and we talk. He asks me if I need any more help and I tell him if there’s anything else I’ll let him know.

“He asks me about my childhood – I tell him about my childhood when I was growing up, and back home in Jamaica, and he’s happy to hear what I say, you know – listen. He said, you know, I learn a lot of things from you.

“You can talk with him, and you can tell him anything and he’ll listen to you, you see him just down to earth, and that’s what life is about. Friendship is a nice thing, you know?”

Peer Support In-Reach

Working in partnership with other local Minds in South London, SEL Mind delivers a peer support programme providing support to people before and after discharge from mental health rehabilitation wards.

Wellbeing Support

Wellbeing and Resilience programmes are universal rather than being targeted at people with an identified mental health problem. In addition to building the coping skills and resilience of those who are struggling, these projects help prevent the development of mental health problems by educating people about how to look after their emotional wellbeing.

Minds Up

Provides wellbeing interventions to young people in local secondary schools. During the year we worked with six secondary schools and four primary schools across Bromley, Lewisham and Greenwich. Minds Up is funded by donations received in memory of two local young people who tragically died by suicide, and funding from the Royal Borough of Greenwich. The programme was successful in increasing students’ understanding of mental health and the tools they have to support their wellbeing, as well as helping a significant number of young people who were struggling to access further help. We support a team of ten 13–17-year-old young people as Minds Up Influencers to contribute to the future development of the programme as a Youth Advisory Board.

Mental Health Training

Our mental health training team provided a variety of sessions to 1,176 people outside SEL Mind, from a wide range of organisations and audiences including local businesses, other voluntary sector organisations, leisure service providers and school and college staff. We offer accredited Mental Health First Aid and Suicide First Aid training, alongside national Mind training courses and our ‘pick and mix’ selection of shorter courses.

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South East London Suicide Bereavement Service

During the year the team was shortlisted for frontline team of the year at the Third Sector Awards.

A partnership led by SEL Mind involving Mind in Bexley and SLaM NHS Foundation Trust. The service is delivered across Bexley, Bromley, Greenwich, Lambeth, Lewisham and Southwark, providing holistic support to friends and relatives, focussing on those who have been recently bereaved. It provided a combination of practical, emotional, and spiritual support to 253 people during the year, including counselling, group and 1-to-1 support.

Suicide Bereavement Service client story

Chloe’s experience: “ This group experience was really beautiful and special.”

“I lost my dad to suicide in the back end of August 2023. There were no warning signs. Our relationship was complicated. I knew in my gut it was suicide - I don’t know why or how.

“It was like a bomb going off in every which way; you don’t know what to do. It made me feel like I was carrying a ton of sandbags in each hand. I felt so much guilt for going out and doing things that made me happy. I didn’t realise how isolating it is.

“At first, the only people I felt I could talk to at the time were my siblings. Eventually, I spiralled and ended up googling “suicide bereavement help” and self-referred. I was so surprised at how quickly SEL Mind got in contact. To hear someone say “we can help you,” I can’t describe the feeling as I felt so isolated.

“I had one-on-one sessions with the Community Chaplain, and those sessions turned my life around. He always gave me the time I needed; the sessions ran to a natural end.

“I was then offered group sessions, and that experience has been incredible. The group was made up of people at different stages with different relationships to those bereaved.

“From the first session, I felt like I wasn’t alone. The facilitator was amazing. Just to be offered a safe space, and consistently, once a week, every Monday. It gives you this confidence to go back in society and know that you’re not alone. We even brought a picture of our loved ones to the group, which really made it feel real. This group experience was really beautiful and special.

“We now have a group chat, and it is the best thing. It’s reminded me how amazing human beings are. In a really messed up way, suicide can bring people together. I never would have crossed paths with these people, and there’s something interesting I know about every single one of them. We really gelled because we were open, honest, and vulnerable. The group gave us space to be whoever we wanted to be without being judged for it.

“My advice to someone who is unsure about getting support is - no matter where you are in your journey, reach out. It will get better. I know that’s the worst thing you can hear when you’re in the lowest of your lows. You’re going to feel so isolated, but it’s important to remember you’re not alone.”

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Mindful Mums and Being Dad

Supported 631 parents across Bromley, Lewisham and Greenwich during the year. Mindful Mums services include wellbeing and resilience groups for pregnant women and new parents across Bromley, Greenwich and Lewisham. Groups run for five sessions and are co-facilitated by trained and supported volunteers with lived experience of perinatal mental health problems:

Being Dad provided online and in-person wellbeing and resilience focused support to expectant and new fathers and male caregivers. Whilst numbers were relatively small, the benefits for those who engaged with the project were significant. Already funded in Lewisham, during the year we secured funding to extend Being Dad into Greenwich.

Mindful Mums client story Amelia’s experience: “ the greatest gift the course has given me was learning not to feel guilty ”

Having faced mental health challenges in the past, Amelia’s psychologist referred her to Mindful Mums.

“I was overwhelmed by parenting – feeling extremely tired, isolated, and struggling with a lack of support and the guilt of wanting time for myself. I felt like I couldn’t express my feelings because of what others expected of me.

“I contacted the service in July and got a quick response. I remember thinking that I didn’t know what to expect, and how much it could actually help me understand motherhood in a more realistic way.

“I arrived late for that first session, stressed, but the facilitator reassured me it was fine to come whenever I could. At first I was self-conscious about my baby being more active, but with lots of reassurance, I grew more comfortable. I ended up attending all five sessions, and became more confident sharing my thoughts, feelings, and fears.

“I was hoping to find emotional support and connect with other mums, and that’s exactly what happened. I felt able to be honest about the reality of my experience without any fear of judgment, and for the first time, I felt truly understood. I learned so much, including really practical ways to take care of my mental health and wellbeing. It was so helpful, and I could also help other mums I know.

“I think that the greatest gift the course has given me was learning not to feel guilty when I want to do something for myself. It gave me the confidence to express myself and to ask for support, knowing that the way I feel is not wrong. . I also made some great connections. We have a WhatsApp chat to stay in touch, and I know the weekly walk ‘Ramble On’ is something I can join.”

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Mindful Mums Diversity Matters client story Lucy’s experience: “ Hearing that I was doing a good job, when I really didn’t feel like I was, completely changed how I saw myself. ”

“Becoming a new mum was a huge change for me. Going from a busy job to maternity leave, with no family nearby, left me feeling isolated and anxious. My midwife suggested the Diversity Matters service, and I also saw their flyers. I wanted to ease my anxiety, meet other mums, and learn to handle stress better.

“The group was a peer support programme for new mums from diverse backgrounds, with singing, sharing, and even writing poetry. Honestly, just leaving the house felt like a massive hurdle, but the facilitators made the environment so welcoming and non-judgmental. Early on, I shared that I found going out challenging - thinking about all the advice from my mum and what I saw online made me so anxious. The empathy and understanding from the other mums was incredible.

“Making really meaningful connections helped with my isolation, and we’re already planning future meetups. The singing and creative exercises gave me a way to express myself and rethink challenges, leaving me better equipped to manage stress.

During the year Mindful Mums started Ramble On , a walking group funded through the internal Service Development Fund. This responded to a specific need identified through feedback.

“Honestly, from start to finish, it has been so amazing. The facilitators really cared about me and my baby. I really liked how we reframed our perspective on many things. I even felt comfortable letting others hold my baby, which was a huge emotional challenge for me, but I felt comfortable, in control and respected. I felt proud of myself for being able to do it.

“The singing activities were a game-changer. Singing to my son became a special bonding moment that calmed us both. It’s been an incredible journey, and I’m so grateful for the support.”

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MindCare Dementia Respite Care client story Harriet’s story: “ she helps me above and beyond just the time she spends with mum. ”

Harriet and her sister care for their mother June who has signs of dementia and cognitive impairment, she is 100 years old.

“When I got in touch with SEL Mind, I was so pleased to hear a friendly voice on the phone - totally sympathetic and understanding of our situation right from the word go, and able to help.

“My mother had needed support looking after my dad before he died as he had cognitive impairment, and she couldn’t leave him on his own. The SEL Mind respite carer completely engaged with my dad - he was an artist and would get out all his art books and talk about art with her, it was just absolutely brilliant.

“We now have respite care for my mum. She’s a very undemanding person, but when you’ve lived independently to the age of 98, it’s hard to accept people into your home who are effectively strangers.

“I was very impressed when the respite carer came for the first time. She was somebody who just knew how to speak to older people with dementia, she to make you feel relaxed, it wasn’t forced, she was just being herself.

“The respite carer is really professional, really experienced and so open with her knowledge that she helps me above and beyond just the time she spent with mum. She has given help, advice and suggestions which has been invaluable. Once we had an emergency and she stayed on because my mum wasn’t well so she stayed on until somebody turned up to help. It’s an incredible service.

MindCare Dementia Services

Support for people living with dementia to remain in their own homes and local communities, helping them to have the best possible quality of life. Some of our clients live on their own; others are cared for by family carers who, in turn, rely on MindCare services for advice and respite from the demands of being on call 24 hours a day, seven days a week.

Respite at Home Service supported 63 people with dementia to give family carers a break. Flexible care packages include regular daytime and evening respite and programmes to support active lifestyles. MindCare staff engage clients in a range of stimulating activities during their visits. During the year, client numbers continued to decrease as a result of the introduction of charging for the service by the Local Authority. The Care at Home service was last inspected by the Care Quality Commission in 2017 and received a ‘Good’ rating across all areas inspected.

Dementia Skills Training and Consultancy

Delivered to a total of 491 staff from other organisations & members of the public. An increase of 19% from the previous year. The training team, with over 25 years delivery experience, offer a range of dementia skills training sessions for professionals, unpaid carers group workshops and one-to-one coaching for carers and family friends and consultancy.

“The respite care we have is the difference between being tipped over the edge and being able to manage, because we were completely stretched. It is something you can’t put a price on.”

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Bromley Dementia Support Hub client story Anne’s experience: “ It grounds me. It’s good for me.”

Anne’s mum was diagnosed with dementia two years ago. Through Bromley Dementia Hub she has met other carers and made a friend group who continue to support one another outside of the service.

As her mum’s only close family, Anne is the person who deals with admin for her mum, such as organising appointments and arranging care. While her mum was not interesting in attending dementia groups, Anne found support for her as a carer to be invaluable.

“At times I wanna scream and I think I don’t wanna do this. You know, I don’t wanna be in this position. And that’s when they said they were thinking about doing just a peer support group and that was the best thing because it was listening to other people’s stories. It’s a brilliant thing for Bromley Dementia Hub to do.

“From that there were three people that I keep in touch with. It’s really, really helpful. It’s a bit of support really, it’s been good and it’s still good. We’ve been meeting about once every two or three months and odd texts. I wouldn’t have known them had it not been for Bromley Dementia Hub.

Without Bromley Dementia Hub, I’d probably struggle, because it grounds me. Every now every now and again I think ‘I really hate this, is not fair, I have to think about my mum every day, I have to phone her and go round.’ It grounds me because it makes me think, ‘no, actually, there’s people a lot worse off than me.’ And because I know this, I see it. I’m witness to it and their lives, from what they say. It’s good for me, it stops that little bit of selfishness coming out and thinking it’s not fair.”

Bromley Dementia Support Hub

Provides a comprehensive post-diagnosis support service for people with dementia and their carers. SEL Mind are the lead provider, working in partnership with Age UK Bromley & Greenwich and Oxleas NHS Foundation Trust. Key elements of the service are:

Through this range of support the service supported 1,703 people over the year. The Hub team were shortlisted for the Dementia Care Award category at Markel Third Sector Care Awards during the year.

Young Onset Dementia Activists (YODA)

Provides life-changing support to people aged under-65 with a dementia diagnosis, and their families. Weekly social groups include activites such as singing, dance, arts and crafts. Special events this year have included a music workshop with MP Liam Conlon, green lawn bowling and a trip to Willows Birds of Prey and Wildlife Trail.

Greenwich MindCare

Provides post-diagnosis dementia support in partnership with Oxleas NHS Memory Service. This small team provided individual support to 656 people with dementia and their carers over the year.

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Young Onset Dementia Activists (YODA) Lucy and George’s story: “ The YODA group’s support is crucial.”

Lucy is George’s wife and carer.

“George is a qualified agricultural engineer. Though his eventual diagnosis came aged 61, he had been showing signs for 10 years before including drinking more and having difficulties with logistics in his job. But he was very stubborn, he never wanted to go to the doctors. He got aggressive, drank more, his health deteriorated.

“I don’t really know how I coped. My daughter had problems at the same time, she went to university and was diagnosed with depression. It was a very hard time. When he was finally diagnosed, and they told me George had quite advanced dementia, I was devastated.”

The NHS clinic prescribed medication but offered no further support, but Lucy and George began attending the SEL Mind YODA group together. This is a space for people with young onset dementia to support each other, and share experiences from activities to outings.

“At first, I didn’t know what early onset dementia was but now I’ve gone to SEL Mind Dementia training and spoken to others at YODA, my awareness is far greater.

“Without the YODA group, it would be difficult. It makes a real difference to the families because otherwise we would be isolated. Isolation could destroy you completely. George meets other people at the group, he talks to others, and they may say let’s go to the library or let’s go to a café and chat.

“If the community is involved, we raise more awareness of how sad this disease is, and we can encourage people to donate to SEL Mind services like the YODA groups, which provide such crucial support.”

Greenwich Dementia Service - Memory Café Ernie’s experience - “ When I first went to the Memory Cafe it was like I’d been there all my life. ”

Ernie was diagnosed with vascular dementia in 2016. While he holds vivid memories of his time in the army and as a paramedic, his shortterm memory is a different story:

“It’s gone. I can’t remember my grandchildren’s names – I’ve had to put their names on the photos.”

Referred by his social workers in 2023, Ernie began receiving support from South East London Mind’s Greenwich Dementia Services. He now attends the Memory Café in Greenwich, making the journey independently and joining the group on regular outings. From his very first visit, the café felt like home.

“When I first went to the Memory Cafe it was like I’d been there all my life - people were good, everyone talked to each other. I was settled there. You’re part of us a family there. It’s very therapeutic. A good laugh. The staff are very friendly, very chatty, they really care about their clients.”

Despite going through difficult times in his life, Ernie has a very positive outlook and helps to make the Memory Café a valuable support network, drawing on all the positive skills and empathy that he so valued about his career.

“I’m always willing to help others that are in the same boat as me. When I lost my family….that takes your legs right away. It’s very easy to sit back in a corner and it can be very hard to get out. The biggest problem anybody has is taking that first step. I’d say don’t deny yourself the chance of doing something - put your right foot forward and get up and go.”

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Financial Review

The financial results for the year are set out in pages 42-59.

Our income in 2024/25 increased to £8.3m from £7.9m in 2023/24. This £431K (6%) increase was the net result of changes in the following income types:

We are reporting a surplus for the year of £124K, compared to £528K in 2023/24. This surplus is equivalent to 1.5% of our turnover in the year. The surplus has mainly arisen due two factors: staff vacancies in excess of those allowed for in the budget and the late receipt of funding for the year in one service, that we did not have time to spend before the year end.

Any surpluses we make are added to our reserves which are used to provide financial stability for the charity and also to fund projects to benefit our service users. For example, in 24/25, we committed £80K to support counselling services in Lambeth & Southwark and £8K supporting the delivery of services to adults with early onset dementia.

We continue to be a charity in a very strong financial position, with a good reserves base. Our income comes predominately from service delivery contracts with the NHS and/or local government. Contracts are typically awarded for periods between three and five years, giving us some security over our income. We are confident in our financial sustainability and ability to respond to changes in funding and need in the boroughs we operate.

Financial management in the organisation is strong, with the careful control of costs via an annual budget setting process and regular in year monitoring of spending by senior managers, budget holders and Trustees. For the 2025/26 we have set a deficit budget. This is due to contracts that were retendered during the year being at a lower value than previously reflecting continued financial pressures in the local authorities and increasingly to tighter finance in the NHS.

In the shorter to medium term we can manage a deficit as a result of our strong reserves position, however this is not sustainable in the longer term and we will be working this year to look at how we can bring in additional funding and/or reduce our costs.

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Funding sources and expenditure

Of the £8,313K of total income:

The total expenditure of £8,189K was spent as follows:

Fundraising, Donations and Legacies

Our income from fundraising, donations and legacies is not usually a large proportion of our income, but continues to play an important role in ensuring the sustainability and diversity of SEL Mind’s services. It allows us to fund and develop services that are not part of local authority or NHS statutory provision, such as Minds Up and YODA. Our community fundraising activity is overseen by our Developments Committee and included work to promote

legacies and corporate partnerships and to help individuals wanting to raise money for SEL Mind. We do not employ any individual or organisation separate from SEL Mind to act on our behalf for fundraising activities.

We recognise that fundraising needs to be carried out in a responsible manner and are signed up to the Fundraising Regulator’s Code of Practice. As such, we do not use fundraising methods that might be considered intrusive or that put pressure on people to donate. We do not share or purchase donor data from third parties. The bulk of our fundraising comes from voluntary donations. We do monitor the origin of donations to ensure that they are appropriate and not in conflict with our purpose. We received no complaints regarding our fundraising activities during 2024-25. Thank you to everyone that donated.

Reserves policy

The Trustees seek to maintain free reserves equivalent to between three and four months of unrestricted expenditure to enable the charity to be managed efficiently, to provide for termination costs and to provide a buffer against unexpected shortfalls. This policy is subject to a risk-based verification by Trustees. At the end of 2024/25 our free reserves (excluding designated funds) stand at £2.27M, which is equivalent to about three and half months’ expenditure from a total 2025/26 budgeted unrestricted spend of £7.4M.

The charity also holds reserves in a number of designated and restricted funds that are set aside for a particular purpose. Restricted funds are those grants and donations given for a specific purpose and ring-fenced accordingly. Designated funds include funds allocated by the organisation for planned future expenditure.

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The largest of our designated funds are:

Restricted and designated funds are detailed in Notes to the Financial Statements numbers 14 and 15 respectively.

Investment policy

SEL Mind holds reserves that need to be managed in a responsible way to allow us to carry out our activities, but also to generate income to help fund our core support services. Our policy is based around two factors:

We will hold sufficient cash that is immediately accessible and usable to support our operations (operating balance). Excess amounts over and above this will be held either in bank accounts on term or in money market funds where they can get a market yield whilst not exposing us to the downside risk of loss.

Our balances will be spread across a few organisations with a good credit rating to reduce risk relating to the failure of one financial institution. No more than 40% of our funds will be held with any one institution.

Staff pay

SEL Mind has a Remuneration Policy which lays out the approach to and process for setting staff pay. An annual salary review is conducted, led by the People and People Strategy (P&PS) Committee and with input from the Senior Leadership Team Plus (SLT+). All staff in the organisation are paid at least the Living Wage Foundation London Living Wage and SEL Mind is an accredited Living Wage Foundation Employer.

The ratio between the average pay of SLT and average pay of all contracted staff in the organisation is 1.9:1 (down from 2:1 last year). The gender pay gap in SEL Mind is currently 6.7% (up from 4.8% last year, but well below the 14.3% average in the UK).

The most recent national data regarding ethnicity pay gap is from 2022 and indicates an average ethnicity pay gap (using White or White British as the reference group) of 2.3% (ONS). In SEL Mind the gap is 1.9% (down from 2.1% last year).

Both the gender and ethnicity pay gaps are primarily due to relatively lower representation of women and people from racialised communities in SLT.

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Plans for Future Periods

In the year ahead South East London Mind will continue to be established and effective in all boroughs where we work. Seeking to ensure everyone in our communities gets the support and respect they deserve, we will include focus on the following key areas to achieve this:

Impact

Development

Connection

Strength

People

Small companies note

The Trustees’ Report has been prepared in accordance with the special provisions of part 15 of the Companies Act 2006 relating to small companies.

Approved by the Board of Trustees on 24 September 2025 and signed on its behalf by:

Sarah Holloway, Chair

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Legal and Administrative Details as at 31 March 2024 Status

South East London Mind is an incorporated charity registered with Trustees and Committee Membership the Charity Commission. Members are required to contribute up to Donald Burford (F&GP, P&PS, John Choi (F&GP, P&PS) £1 in the event of the charity winding up. Q&P) (from 19 March 2025) Charity Registration Number 1082972 Rob Crawford (Chair F&GP) Rikki Garcia (Ex-officio on all (from 15 May 2024) Committees) Company Registration Number 04071152 (to 22 January 2025) Principal and Registered Office 5 Station Road, Orpington, Lorraine Gordon (Q&P, P&PS) Jane Harris (Chair Q&P, F&GP) Kent, BR6 0RZ ~~——~~ (from 19 March 2025) (from 15 May 2024) Sarah Holloway (DC) Sharon Kerridge (Chair F&GP, Honorary Officers (from 15 May 2024) P&PS) (to 15 May 2024) Sarah Holloway Chair (from 21 May 2025) Zainnab Makele (DC) Rhian Morallee (F&GP, Chair Rikki Garcia Chair (to 22 Jan 2025) (to 25 September 2024) P&PS) (to 25 September 2024) Donald Burford Vice Chair & Senior Independent Trustee Paula Morrison (Q&P, Chair DC) Chloe Rhys (DC) Acting Chair (from 22 Jan to 21 May 2025) Moshiur Rahman (P&PS) Dr. Stuart Robertson (Chair Sharon Kerridge Treasurer (to 15 May 2024) (from 15 May 2024) Q&P) (to 25 September 2024) Rob Crawford Treasurer (from 15 May 2024) Nuriya Shoro (DC) Melissa King (F&GP, Chair (from 19 March 2025) P&PS) Senior Leadership Team Ben Taylor Chief Executive Jacqueline Otagburuagu (DC) (from 19 March 2025 Debbie Witherick Director of Finance and Resources Dominic Parkinson Director of Services Bankers Auditors Sally Jones Director of Operations Rosie Spiegelhalter Director of Development HSBC Bank PLC Kreston Reeves Audit LLP (from 13 May 2024) 141 High Street, Statutory Auditor, Chartered Accountants Beckenham, Kent, 9 Donnington Park, 85 Birdham Road, BR3 1BX Chichester, West Sussex, PO20 7AJ ~~—~~ South East London Mind Annual Report and Financial Statements - 1 April 2024 - 31 March 2025 35

Statement of Trustees’ Responsibilities

The Trustees, as directors of the charitable company, are responsible for preparing the Trustees’ Report and the financial statements in accordance with applicable law and regulations. Company law requires the Trustees to prepare financial statements for each financial year. Under that law the Trustees have elected to prepare the financial statements in accordance with United Kingdom Generally Accepted Accounting Practice (United Kingdom Accounting Standards and applicable law). Under company law the Trustees must not approve the financial statements unless they are satisfied that they give a true and fair view of the state of affairs of the company and of the profit or loss of the company for that period. In preparing these financial statements the directors are required to:

The Trustees are responsible for keeping adequate accounting records that are sufficient to show and explain the company’s transactions and disclose with reasonable accuracy at any time the financial position of the company and enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

So far as each of the Trustees is aware at the time the report is approved,

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Independent Auditor’s Report to the Members of South East London Mind Limited

Opinion

We have audited the financial statements of South East London Mind Limited (the ‘charitable company’) for the year ended 31 March 2025 which comprise Statement of Financial Activities, Balance Sheet, and notes to the financial statements, including significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including Financial Reporting Standard 102 The Financial Reporting Standard applicable in the UK and Republic of Ireland (United Kingdom Generally Accepted Accounting Practice).

In our opinion the financial statements:

Basis for opinion

We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under those standards are further described in the

auditor responsibilities for the audit of the financial statements section of our report. We are independent of the charitable company in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, including the FRC’s Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

Conclusions relating to going concern

In auditing the financial statements, we have concluded that the trustees’ use of the going concern basis of accounting in the preparation of the financial statements is appropriate.

Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the charitable company’s ability to continue as a going concern for a period of at least twelve months from when the financial statements are authorised for issue.

Our responsibilities and the responsibilities of the trustees with respect to going concern are described in the relevant sections of this report.

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Other information

The other information comprises the information included in the trustees’ annual report, other than the financial statements and our auditor’s report thereon. The trustees are responsible for the other information. Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon. Our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the course of the audit or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether this gives rise to a material misstatement in the financial statements themselves. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact.

We have nothing to report in this regard.

Opinions on other matters prescribed by the Companies Act 2006

In our opinion, based on the work undertaken in the course of the audit:

In the light of the knowledge and understanding of the charitable company and its environment obtained in the course of the audit, we have not identified material misstatements in the trustees’ report.

We have nothing to report in respect of the following matters in relation to which the Companies Act 2006 requires us to report to you if, in our opinion:

Responsibilities of trustees

As explained more fully in the trustees’ responsibilities statement set out on page 36, the trustees (who are also the directors of the charitable company for the purposes of company law) are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such

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internal control as the trustees determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error.

In preparing the financial statements, the trustees are responsible for assessing the charitable company’s ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the trustees either intend to liquidate the charitable company or to cease operations, or have no realistic alternative but to do so.

Auditor responsibilities for the audit of the financial statements

Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements.

Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line with our responsibilities, outlined above, to detect material misstatements in respect of irregularities, including fraud. The extent to which our procedures are capable of detecting irregularities, including fraud is detailed next:

Capability of the audit in detecting irregularities, including fraud

Based on our understanding of the charity and the sector as a whole, and through discussion with the Trustees and other management (as required by auditing standards), we identified that the principal risks of non-compliance with laws and regulations related to safeguarding, health and safety, Care Quality Commission inspection reports, anti-bribery and employment law.

We considered the extent to which non-compliance might have a material effect on the financial statements. We also considered those laws and regulations that have a direct impact on the preparation of the financial statements such as the Charities SORP (FRS 102) Second Edition (released October 2019), the Companies Act 2006 and other relevant charity legislation.

We communicated identified laws and regulations throughout our team and remained alert to any indications of non-compliance throughout the audit. We evaluated Trustees’ and management’s incentives and opportunities for fraudulent manipulation of the financial statements (including the risk of override of controls) and determined that the principal risks related to management bias in accounting estimates and judgemental areas of the financial statements. Audit procedures performed by the engagement team included:

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Because of the inherent limitations of an audit, there is a risk that we will not detect all irregularities, including those leading to a material misstatement in the financial statements or noncompliance with regulation. This risk increases the more that compliance with a law or regulation is removed from the events and transactions reflected in the financial statements, as we will be less likely to become aware of instances of non-compliance.

As part of an audit in accordance with ISAs (UK), we exercise professional judgment and maintain professional scepticism throughout the audit. We also:

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Our conclusions are based on the audit evidence obtained up to the date of our auditor’s report. However, future events or conditions may cause the charitable company to cease to continue as a going concern.

We communicate with those charged with governance regarding, among other matters, the planned scope and timing of the audit and significant audit findings, including any significant deficiencies in internal control that we identify during our audit.

Use of our report

South East London Mind Annual Event 2025

This report is made solely to the charitable company’s members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the charitable company’s members those matters we are required to state to them in an auditor’s report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the charitable company and the charitable company’s members as a body, for our audit work, for this report, or for the opinions we have formed.

Lucy Hammond BSc FCA (Senior Statutory Auditor)

For and on behalf of Kreston Reeves Audit LLP

Chartered Accountants Registered auditor

Chichester

24 September 2025

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Statement of Financial Activities (incorporating an Income and Expenditure Account) for the year ended 31 March 2025

~~aee~~ ~~ee~~ Unrestricted
Funds
~~ee~~		 Restricted
Funds
~~ee~~		 Total Funds
2025
~~ee~~		 Unrestricted
Funds
~~ee~~		 Restricted
Funds
~~ee~~
~~ee~~		 Total Funds
2024
~~ee~~
~~ee~~
~~aee~~ Note
~~ee~~		 £
~~ee~~		 £
~~ee~~		 £
~~ee~~		 £
~~ee~~		 £
~~ee~~
~~ee~~		 £
~~ee~~
~~ee~~
Income from:
~~a~~
~~——S~~
~~eee~~		 ~~eee~~ ~~eee~~ ~~eee~~ ~~eee~~ ~~eee~~ ~~ee~~
~~eee~~		 ~~ee~~
~~eee~~
Donations & legacies
~~——S~~
~~eee~~		 ~~eee~~ 75,123
~~eee~~		 55,201
~~eee~~		 130,324
~~eee~~		 39,685
~~eee~~		 236,973
~~eee~~		 276,658
~~eee~~
Other tradingactivities
~~——S~~
~~eee~~		 5
~~eee~~		 171,958
~~eee~~		 -
~~eee~~		 171,958
~~eee~~		 74,041
~~eee~~		 -
~~eee~~		 74,041
~~eee~~
Investment income
~~——S~~
~~eee~~		 ~~eee~~ 57,850
~~eee~~		 -
~~eee~~		 57,850
~~eee~~		 53,630
~~eee~~		 -
~~eee~~		 53,630
~~eee~~
~~——S~~
~~eee~~
~~————~~		 ~~eee~~
~~—~~		 304,931
~~eee~~		 55,201
~~eee~~		 360,132
~~eee~~		 167,356
~~eee~~		 236,973
~~eee~~		 404,329
~~eee~~
~~——S~~
~~eee~~
~~————~~		 ~~eee~~
~~—~~		 ~~eee~~ ~~eee~~ ~~eee~~ ~~eee~~ ~~eee~~ ~~eee~~
Charitable activities:
~~————~~		 ~~—~~
Statutoryfunding
~~————~~		 2
~~—~~		 7,420,454 - 7,420,454 7,174,670 - 7,174,670
Grants
~~————~~		 3
~~—~~		 - 370,917 370,917 - 213,298 213,298
Fees receivable
~~————~~		 4
~~—~~		 161,394 - 161,394 86,252 2,988 89,240
~~————~~ ~~—~~ 7,581,848 370,917 7,952,765 7,260,922 216,286 7,477,208
~~——— —~~ ~~—~~
~~—————————————————~~		 ~~————————————————~~ ~~————————————————~~ ~~————————————————~~ ~~————————————————~~ ~~————————————————~~ ~~————————————————~~
Total income ~~—————————————————~~ 7,886,779
~~————————————————~~		 426,118
~~————————————————~~		 8,312,897
~~————————————————~~		 7,428,278
~~————————————————~~		 453,259
~~————————————————~~		 7,881,537
~~————————————————~~
~~—————————————————~~ ~~————————————————~~ ~~————————————————~~ ~~————————————————~~ ~~————————————————~~ ~~————————————————~~ ~~————————————————~~
Expenditure on:
Expenditure on raisingfunds 6 46,738 - 46,738 22,942 - 22,942
Expenditure on charitable activities 6 7,612,647 529,617 8,142,264 7,076,667 254,234 7,330,901
Total expenditure 7,659,385 529,617 8,189,002 7,099,609 254,234 7,353,843
Net income for theyear 227,394 (103,499) 123,895 328,669 199,025 527,694
Fund balances brought forward 3,659,057 302,456 3,961,513 3,330,388 103,431 3,433,819
Fund balances carried forward 14 & 15 3,886,451 198,957 4,085,408 3,659,057 302,456 3,961,513

All of the charity’s activities are continuing. The charity had no recognised or unrecognised gains or losses other than the net income for the year. The movement in reserves is shown above. The notes on pages 45 to 59 form part of these financial statements. In 2023-24, Donations and legacies included £203K from our merger with Lambeth and Southwark Mind.

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Balance Sheet

as at 31 March 2025

Company Number 04071152

2025 2025 2024 2024
Note £ £ £ £
Fixed assets 10 533,755 526,443
Current assets
~~———~~
Debtors
~~———~~		 11 516,005 490,790
Cash at bank and in hand
~~———~~		 3,594,308 3,811,709
~~———~~ 4,110,313 4,302,499
~~———~~
Creditors: amounts falling due
within one year		 12 (558,660) (867,429)
Net current assets 3,551,653 3,435,070
Net assets 4,085,408 3,961,513
Funds
Restricted funds 14,16 198,957 302,456
Unrestricted funds:
Designated funds 15 1,615,280 1,494,996
General funds 16 2,271,171 2,164,061
4,085,408 3,961,513

The notes on pages 45 to 59 form part of these financial statements.

The financial statements have been prepared in accordance with the special provisions of part 15 of the Companies Act 2006 relating to small companies.

Approved by the Trustees on 24 September 2025 and signed on their behalf by: Sarah Holloway

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~~—-————~~ 2025
~~—-————~~		 2025
~~—-————~~		 2024
~~—-————~~		 2024
~~—-————~~
~~—-————~~
~~——====~~		 £
~~—-————~~
~~——====~~		 £
~~—-————~~
~~——====~~		 £
~~—-————~~
~~——====~~		 £
~~—-————~~
~~——====~~
Cash flows from operating activities:
~~——====~~		 ~~——====~~ ~~——====~~ ~~——====~~ ~~——====~~
Net cash provided by operating activities
~~——====~~		 ~~——====~~ (223,066)
~~——====~~		 ~~——====~~ 302,630
~~——====~~
~~——====~~ ~~——====~~ ~~——====~~ ~~——====~~ ~~——====~~
Cash flows from investing activities:
~~——====~~
~~===~~		 ~~——====~~
~~===~~		 ~~——====~~
~~===~~		 ~~——====~~
~~===~~		 ~~——====~~
~~===~~
Interest from investments
~~——====~~
~~===~~		 57,850
~~——====~~
~~===~~		 ~~——====~~
~~===~~		 53,630
~~——====~~
~~===~~		 ~~——====~~
~~===~~
Purchase of property, plant and equipment
~~——====~~
~~===~~		 (52,185)
~~——====~~
~~===~~		 ~~——====~~
~~===~~		 (40,590)
~~——====~~
~~===~~		 ~~——====~~
~~===~~
Net cash used in investing activities
~~——====~~
~~===~~		 ~~——====~~
~~===~~		 5,665
~~——====~~
~~===~~		 ~~——====~~
~~===~~		 13,040
~~——====~~
~~===~~
Change in cash and cash equivalents in the reporting period
~~——====~~
~~===~~		 ~~——====~~
~~===~~		 (217,401)
~~——====~~
~~===~~		 ~~——====~~
~~===~~		 315,670
~~——====~~
~~===~~
~~——====~~
~~===~~		 ~~——====~~
~~===~~		 ~~——====~~
~~===~~		 ~~——====~~
~~===~~		 ~~——====~~
~~===~~
Cash and cash equivalents at the beginning of the reporting period
~~——====~~
~~===~~		 ~~——====~~
~~===~~		 3,811,709
~~——====~~
~~===~~		 ~~——====~~
~~===~~		 3,496,039
~~——====~~
~~===~~
~~——====~~
~~===~~		 ~~——====~~
~~===~~		 ~~——====~~
~~===~~		 ~~——====~~
~~===~~		 ~~——====~~
~~===~~
Cash and cash equivalents at the end of the reporting period
~~——====~~
~~===~~		 ~~——====~~
~~===~~		 3,594,308
~~——====~~
~~===~~		 ~~——====~~
~~===~~		 3,811,709
~~——====~~
~~===~~
~~——====~~
~~===~~
~~===~~		 ~~——====~~
~~===~~
~~===~~		 ~~——====~~
~~===~~
~~===~~		 ~~——====~~
~~===~~
~~===~~		 ~~——====~~
~~===~~
~~===~~
Reconciliation of net income/(expenditure) to net cash flow from
operating activities
~~——====~~
~~===~~
~~===~~		 ~~——====~~
~~===~~
~~===~~		 2025
~~——====~~
~~===~~
~~===~~		 ~~——====~~
~~===~~
~~===~~		 2024
~~——====~~
~~===~~
~~===~~
~~===~~
~~===~~		 ~~===~~
~~===~~		 £
~~===~~
~~===~~		 ~~===~~
~~===~~		 £
~~===~~
~~===~~
Net income/(expenditure) for the reporting period (as per SOFA)
~~===~~		 ~~===~~ ~~===~~ ~~===~~ 527,694
~~===~~
Adjustments for:
~~===~~		 ~~===~~ 123,895
~~===~~		 ~~===~~ ~~===~~
Depreciation charges
~~===~~		 ~~===~~ 44,873
~~===~~		 ~~===~~ 44,992
~~===~~
Interest
~~===~~		 ~~===~~ (57,850)
~~===~~		 ~~===~~ (53,630)
~~===~~
Decrease/(increase) in debtors
~~===~~		 ~~===~~ (25,215)
~~===~~		 ~~===~~ (21,732)
~~===~~
(Decrease) / Increase in Creditors
~~===~~		 ~~===~~ (308,769)
~~===~~		 ~~===~~ (194,694)
~~===~~
Net cashprovided by operating activities
~~===~~		 ~~===~~ (223,066)
~~===~~		 ~~===~~ 302,630
~~===~~
~~——~~ ~~——~~ ~~——~~ ~~——~~ ~~——~~
Analysis of cash and cash equivalents
~~——~~		 ~~——~~ ~~——~~ ~~——~~ ~~——~~
Cash in hand
~~——~~		 ~~——~~ 3,594,308
~~——~~		 ~~——~~ 3,811,709
~~——~~
Total cash and cash equivalents
~~——~~		 ~~——~~ 3,594,308
~~——~~		 ~~——~~ 3,811,709
~~——~~

44

Notes to the Financial Statements For the year ended 31 March 2025

1. Accounting policies

The principal accounting policies adopted, judgements and key sources of estimation uncertainty in the preparation of the financial statements are as follows:

a. Basis of preparation

The financial statements have been prepared in accordance with Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) - (Charities SORP (FRS 102 second edition)).

The charity meets the definition of a public benefit entity under FRS 102. Assets and liabilities are initially recognised at historical cost or transaction value unless otherwise stated in the relevant accounting policy note(s).

b. Preparation of accounts on a going concern basis

The trustees consider there are no material uncertainties about the charity’s ability to continue as a going concern. The review of our financial position, reserves levels and future plans gives trustees confidence the charity remains a going concern for the foreseeable future.

c. Income

All income is included in the statement of financial activities when the charity is entitled to the income, it is probable that income will be received and the amount can be quantified with reasonable accuracy. The following specific policies are applied to particular categories of income:

Statutory Funding : Recognised when due in accordance with contract.

Grants: Grants, including grants for the purchase of fixed assets, are shown in the Statement of Financial Activities in the year for which they are receivable.

Donations and Gifts: Income received by the way of donations and gifts are included in the Statement of Financial Activities in the year in which they are received. No amounts are included in the financial statements for services donated by volunteers.

d. Expenditure

All expenditure is accounted for on an accruals basis and is classified under headings that aggregate all costs relating to the activity. Where costs cannot be directly attributed to a particular activity, they have been allocated on a basis consistent with the use of resources such as time spent or space used. Governance costs include costs incurred in meeting the constitutional and statutory requirements.

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e. Fixed assets and depreciation

Tangible fixed assets costing more than £500 are capitalised at cost. The freehold property included is at the value as at 1 January 2001 when it was transferred to Bromley Mind.

Depreciation is provided on all fixed assets at rates calculated to write off the cost on a straight line basis over their expected economic lives, with a full year’s depreciation charge in the year of acquisition, as follows:

f. Financial instruments

The charity has only financial assets and liabilities of a kind that qualify as basic financial instruments. Basic financial instruments are initially recognised at transaction value and subsequently measured at their settlement value.

h. Cash at bank and in hand

Cash at bank and cash in hand includes cash and short term highly liquid investments.

i. Creditors and provisions

Creditors and provision are recognised where the charity has a present obligation resulting from a past event that will probably result in the transfer of funds to a third party and the amount due to settle the obligation can be measured or estimated reliably. Creditors and provisions are normally recognised at their settlement amount after allowing for any trade discounts due.

j. Fund accounting

Designated funds are unrestricted funds, which are earmarked by the trustees for a particular purpose.

Restricted funds are funds subject to specific restricted conditions imposed by the donors. The aims and uses of these funds are set out in the notes to the financial statements.

k. Operating Leases

All leases of buildings and equipment are considered to be operating leases, and rentals are charged to the Statement of Financial Activities when incurred. No assets are held under hire purchase agreements.

l. Pensions

g. Debtors

Trade and other debtors are recognised at the settlement amount due after any trade discounts offered. Prepayments are valued at the amount prepaid net of any trade discounts due.

The Charity makes employer contributions to two schemes run by The Pensions Trust and also to NHS Pensions. The Pensions Trust is an occupational pension scheme provider for organisations involved in social, educational, charitable, voluntary or similar work. The financial position and the income and expenditure of The Pensions Trust are disclosed in its annual financial statements.

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Although The Pensions Trust is a defined contribution scheme, a shortfall has occurred on a legacy part of the scheme that was defined benefit and each contributor is required to make good their share of the shortfall. On adopting FRS 102 this liability is now shown as a liability. The liability is reduced when payments are made to The Pension Trust. There is no liability to disclose in relation to the NHS pensions.

m. Taxation

The charitable company is exempt from taxation on its principal activities.

n. Employee benefits

Short term benefits - Short term benefits including holiday pay are recognised as an expense in the period in which the service is received.

Revisions to accounting estimates are recognised in the period in which the estimate is revised if the revision affects only that period, or in the period of the revision and future periods if the revision affected current and future periods.

Judgements made by the trustees, in the application of these accounting policies that have significant effect on the financial statements and estimates with a significant risk of material adjustment in the next year are deemed to be in relation to the depreciation rates of tangible fixed assets and are discussed above.

In the view of the trustees, no assumptions concerning the future or estimation uncertainty affecting assets or liabilities at the balance sheet date are likely to result in a material adjustment to their carrying amounts in the next financial year.

Employee termination benefits - Termination benefits are accounted for on an accrual basis and in line with FRS 102.

o. Critical areas of judgement and estimation

In the application of the accounting policies, trustees are required to make judgement, estimates, and assumptions about the carrying value of assets and liabilities that are not readily apparent from other sources. The estimates and underlying assumptions are based on historical experience and other factors that are considered to be relevant. Actual results may differ from these estimates.

The estimates and underlying assumptions are reviewed on an ongoing basis.

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Notes to the Financial Statements for the year ended 31 March 2025

==> picture [667 x 486] intentionally omitted <==

----- Start of picture text -----
Unrestricted Restricted Total Funds Total Funds
Funds Funds 2025 2024
£ £ £ £
2. Statutory Funding
-
London Borough of Bromley 490,000 490,000 490,000
-
London Borough of Lewisham 138,873 138,873 123,960
-
Royal Borough of Greenwich 308,945 308,945 316,145
-
South East London Integrated Commissioning Board 4,273,309 4,273,309 4,218,248
Oxleas NHS Foundation Trust 303,825 - 303,825 274,900
-
South London & Maudsley NHS Foundation Trust 1,546,926 1,546,926 1,407,878
-
Bromley Third Sector Enterprise 358,576 358,576 343,539
-
7,420,454 7,420,454 7,174,670
3. Grants
-
Peer Support Greenwich 50,120 50,120 50,120
-
Connecting Communities Greenwich 50,027 50,027 50,027
-
Mind - Merger with Lambeth & Southwark Mind 16,105 16,105 33,895
-
Minds Up Greenwich 32,965 32,965 32,965
Mindful Mums Greenwich - 27,669 27,669 27,669
Lambeth Info Service - 43,518 43,518 10,880
-
Black River Counselling 23,561 23,561 10,341
Being Dad Greenwich - 25,500 25,500 505
Access to Work Scheme - 5,000 5,000 (3,104)
- -
Befriending 18,333 18,333
- -
Sunflower Project 29,537 29,537
Lambeth Advice Grant - 22,957 22,957 -
- -
Queer Finds 15,000 15,000
- -
Queer Minds Peer Support (Lambeth Links) 3,125 3,125
- -
Queer Minds Peer Support (Terra Firma) 7,500 7,500
-
370,917 370,917 213,298
----- End of picture text -----

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Notes to the Financial Statements for the year ended 31 March 2025

==> picture [668 x 230] intentionally omitted <==

----- Start of picture text -----
Unrestricted Restricted Total Funds Total Funds
Funds Funds 2025 2024
£ £ £ £
4 Fees receivable
MindCare Services 132,757 - 132,757 86,252
-
Low-Cost Counselling Service 28,637 28,637 2,988
-
161,394 161,394 89,240
5. Trading Activities
-
Room hire and equipment 3,595 3,595 3,743
-
Training and Consultancy 66,190 66,190 44,900
-
Schools and College Counselling 90,821 90,821 21,328
Other 11,352 - 11,352 4,070
-
171,958 171,958 74,041
----- End of picture text -----

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==> picture [759 x 518] intentionally omitted <==

----- Start of picture text -----
Unrestricted Restricted Total Funds Unrestricted Restricted Total Funds
Funds 2025 Funds 2025 2025 Funds 2024 Funds 2024 2024
£ £ £ £ £ £
6. Expenditure
- -
Expenditure on raising funds 46,738 46,738 22,942 22,942
- -
46,738 46,738 22,942 22,942
Expenditure on charitable activities
Mental Health Services
Staff costs 4,183,837 218,462 4,402,299 3,539,652 94,266 3,633,918
Other direct costs 956,442 135,657 1,092,099 1,263,255 43,620 1,306,875
Support costs 1,318,944 45,851 1,364,795 1,175,956 25,965 1,201,921
Wellbeing and Resilience
Staff costs 184,014 96,737 280,751 160,323 63,636 223,959
Other direct costs 56,719 2,062 58,781 18,459 1,810 20,269
Support costs 61,770 18,843 80,613 43,773 12,395 56,168
Dementia Services
Staff costs 514,581 5,044 519,625 532,815 8,939 541,754
Other direct costs 162,586 4,701 167,287 170,285 1,849 172,134
Support costs 173,754 2,260 176,014 172,149 1,754 173,903
7,612,647 529,617 8,142,264 7,076,667 254,234 7,330,901
Support Costs
Salaries 831,880 35,830 867,710 706,373 20,358 726,731
Other staff costs 114,607 4,936 119,543 113,604 3,274 116,878
Premises costs 171,782 7,399 179,181 149,661 4,313 153,974
Governance 142,789 6,150 148,939 123,337 3,555 126,892
Office costs 50,993 2,196 53,189 43,697 1,259 44,956
Publicity 12,048 519 12,567 9,375 270 9,645
Fees for professional services 98,924 4,261 103,185 76,349 2,200 78,549
Computer support 88,429 3,809 92,238 125,751 3,624 129,375
Depreciation 43,017 1,853 44,870 43,731 1,261 44,992
1,554,469 66,953 1,621,422 1,391,878 40,114 1,431,992
Support costs are allocated to projects in the ratio of the projects’ direct expenditure. Within governance costs, the salaries of staff have been included based on
the time spent on governance.
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Notes to the Financial Statements for the year ended 31 March 2025

Notes to the Financial Statementsfor the year ended 31 March 202 Notes to the Financial Statementsfor the year ended 31 March 202 Notes to the Financial Statementsfor the year ended 31 March 202 Notes to the Financial Statementsfor the year ended 31 March 202 Notes to the Financial Statementsfor the year ended 31 March 202 Notes to the Financial Statementsfor the year ended 31 March 202 Notes to the Financial Statementsfor the year ended 31 March 202
2025 2024
7. Net expenditure
£ £
This is stated afer charging:
Audit fees 19,200 22,775
Depreciation charges 44,873 44,992
Operating leases 110,386 46,964
8. Employees
The average (full time equivalent) number of
persons employed during theperiod was		 163 141
Average number of staf during the period 230 205
Staf costs (for the above persons) £ £
Salaries 5,460,206 4,648,306
Social Security costs 493,929 397,826
Pension costs 211,456 171,498
Agency costs - -
Redundancy costs 28,046 1,900
6,193,637 5,219,530
One employee received remuneration (excluding employer pension contributions) that fell in the band £80,000 to £90,000 (2024: 0).
No employees received remuneration (excluding employer pension contributions) that fell in the band £70,000 to £80,000 (2024: 1).
One employee received remuneration (excluding employer pension contributions) that fell in the band £60,000 to £70,000 (2024: 1).
Remuneration of key management staf was £371,375 for the year (2024: £291,968). This has increased due to pay awards and the
appointment of a Director of Development.

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Notes to the Financial Statements for the year ended 31 March 2025

9. Trustees

No Trustees received any remuneration for their services during the year (2024: nil). No Trustees expenses were paid during the year (2024: nil). Expenditure on Trustee training was £1,579 for the year (2024: £793).

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10. Fixed Assets
Freehold Freehold Leasehold Furniture & Computer Intangible Total
Property renovation improvement equipment equipment Assets
Cost/value £ £ £ £ £ £ £
At 1 April 2024 230,000 343,685 16,280 116,476 243,839 4,548 954,828
- - - -
Additions in the year 14,898 37,287 52,185
- - - - - - -
Disposals in the year
At 31 March 2025 230,000 343,685 16,280 116,476 258,737 41,835 1,007,013
Depreciation / Amortisation
At 1 April 2024 79,350 36,265 13,024 107,486 192,260 - 428,385
- -
Charge for the year 1,628 5,015 31,865 6,365 44,873
- - - - - - -
Disposals in the year
At 31 March 2025 79,350 36,265 14,652 112,502 224,124 6,362 473,255
Net book value at
150,650 307,420 1,628 3,975 34,612 35,470 533,755
31 March 2025
Net book value at
150,650 307,420 3,256 8,990 51,579 4,548 526,443
31 March 2024
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Notes to the Financial Statements for the year ended 31 March 2025

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11. Debtors
2025 2024
£ £
Prepayments 97,745 73,450
Sales ledger and other debtors 418,260 417,340
516,005 490,790
The majority of the sales ledger balance at year end related to Statutory Income and the balances have been paid in full.
There is no provision for doubtful debts.
12. Creditors
2025 2024
Amounts falling due within one year £ £
Trade creditors 30,098 192,288
Other creditors 7,837 4,611
Accruals and deferred income 520,725 670,530
558,660 867,429
Included within other creditors is an amount totalling £2,315 (2024: £460) due in respect of pension contributions.
13. Deferred income
2025 2024
£ £
B/f 417,498 804,048
Released in SOFA (337,411) (498,029)
Deferred during year 209,169 111,479
Carried forward 289,256 417,498
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Notes to the Financial Statements for the year ended 31 March 2025

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14. Restricted Funds
At 1 April Income Expenditure At 31 March At 1 April Income Expenditure At 31 March
2024 2025 2023 2024
£ £ £ £ £ £ £ £
Recovery Works fundraising 1,377 - (1,377) - 1,377 - - 1,377
Recovery Works donations and 2,476 - (2,476) - 2,425 51 - 2,476
legacies
Bromley Dementia Hub donations 5,330 540 (2,451) 3,419 5,330 - - 5,330
Mindful Mums 3,206 609 (735) 3,080 206 3,000 - 3,206
Dementia Café donations - - - - - 100 (100) -
MindCare donations 2,280 - (2,280) - 2,180 100 - 2,280
Greenwich Amenities Fund 2,881 265 - 3,146 1,684 1,197 - 2,881
Greenwich donations 30,449 2,411 (1,174) 31,686 26,182 4,267 - 30,449
Greenwich Connecting 50,027 (74,753) -
24,726 16,061 50,027 (41,362) 24,726
Communities
Greenwich Peer Support 2,633 50,225 (48,194) 4,664 5,683 50,130 (53,180) 2,633
Mind – Get Set Go 5,494 - (5,494) - 6,507 - (1,013) 5,494
Mind – Mentally Healthy - - 9,846 - -
9,846 9,846 9,846
Universities
Greenwich Counselling Services 625 - - 625 625 - - 625
Greenwich Mindline 444 - - 444 444 - - 444
Orpington Dementia Respite - - - - 750 - (750) -
Minds Up 20,343 72,449 (67,772) 25,020 24,031 46,772 (50,460) 20,343
Recovery and Wellbeing College 328 - (328) - 100 228 - 328
Young Onset Dementia Activists - 7,273 (7,273) - - 11,692 (11,692) -
Greenwich Being Dad grant - 25,500 (21,464) 4,036 - 505 (505) -
Greenwich Mindful Mums grant 792 27,669 (28,406) 55 - 27,669 (26,877) 792
Mind - LSM Merger - 16,105 (16,105) - - 33,895 (33,895) -
Lambeth and Southwark Mind 2,032 (82,486) 62,452 - -
142,906 142,906 142,906
(general)
Black River Counselling 6,591 23,561 (30,152) - - 16,118 (9,527) 6,591
Low Cost Counselling - - - - 9,000 (9,000) -
Befriending Service 3,330 18,333 (15,850) 5,813 - 4,481 (1,151) 3,330
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At 1 April Income Expenditure At 31 March At 1 April Income Expenditure At 31 March
2024 2025 2023 2024
£ £ £ £ £ £ £ £
Lambeth Information Service 18,973 43,518 (48,813) 13,678 - 27,317 (8,344) 18,973
Mind Continuity Fund 496 - (240) 256 - 6,874 (6,378) 496
Peter Stebbings Memorial Fund 20,032 - (20,032) - - 20,032 - 20,032
Access to Work (3,102) 5,000 (1,898) - - (3,102) - (3,102)
Sunflower Project - 29,537 (17,355) 12,182 - - - -
Lambeth Advice grant - 22,958 (16,063) 6,895 - - - -
Queer Finds - 15,000 (14,209) 791 - - - -
Queer Minds (Lambeth Links) - 3,125 (1,001) 2,124 - - - -
Queer Minds (Terra Firma) - 7,500 (1,236) 6,264 - - - -
Suicide Bereavement Service donations - 2,481 - 2,481 - - - -
302,456 426,118 (529,617) 198,957 103,431 453,259 (254,234) 302,456
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Recovery Works fundraising– funds raised to support the service. Greenwich Mindful Mums– grant from the Royal Borough of Greenwich to
support mothers during pregnancy and their child’s frst year.
Recovery Works donations– donations to support this service. Greenwich Being Dad– grant from Royal Borough of Greenwich to support
expectant fathers, and fathers with children aged under 2.
Bromley Dementia Hub donations– donations to support this service. Mind – LSM Merger– a grant from Mind to support the transition of the merger
with Lambeth and Southwark Mind.
Mindful Mums– donations to support this service. Lambeth and Southwark Mind– general – funds received from Lambeth and
Southwark Mind which are not restricted for a specifc service, but will be used
within the boroughs of Lambeth and Southwark.
Dementia Café donations– donations to support the Dementia Café. Black River Counselling– LSM funds ringfenced to support this service.
MindCare donations– donations received to support our dementia work. Low Cost Counselling– LSM funds ringfenced to support this service.
Greenwich Amenities Fund- the accumulation of donations and fundraising
income. It is used to support group activities.		 Lambeth Information Service– a grant from the NHS for the provision of an
information service and maintenance of the online mental health
Greenwich donations– donations to support our services in Greenwich. Befriending Service– funds which are used to provide a telephone befriending
service in Lambeth and Southwark.
Greenwich Connecting Communities– a project to provide support to people,
funded by a grant from the Royal Borough of Greenwich.		 Mind Continuity Fund– a grant from National Mind to help improve the
fundraising capability of Lambeth and Southwark Mind.

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Greenwich Peer Support- a project to provide peer support to people funded
from a grant from the Royal Borough of Greenwich. The fund was fully utilised in
the year.		 Peter Stebbings Memorial Fund– a grant from the Peter Stebbings Memorial
Charity to provide peer support to under-represented communities.
Mind – Get Set Go– a grant from Mind to encourage physical activity. Access to Work– amounts spent and claimed on this scheme.
Mind – Mentally Healthy Universities– a grant from Goldman Sachs to provide
mental health support to students at Greenwich University.		 Sunfower Counselling– grant from London Borough of Southwark to provide
counselling to Ukrainian refugees in Southwark.
Greenwich Counselling Service– donations to support this service. Lambeth Advice Grant– grant from London Borough of Lambeth to deliver
signposting and form flling relating to benefts for service users in Lambeth.
Greenwich Mindline Fund– donations to support this service. Queer Finds– grant administered through Health and Social Equity Collective
exploring challenges faced by LGBTQIA+ people when accessing mental health
services.
Orpington Dementia Respite- grant from The Phillips Foundation to provide
additional dementia respite services in Orpington.		 Queer Minds (Lambeth Links)– grant to provide peer support for LGBTQIA+
people in Lambeth.
Minds Up- a wellbeing training programme taking place in schools, made
possible by in memoriam donations and ongoing fundraising.		 Queer Minds (Terra Firma)- grant to provide peer support for LGBTQIA+
people in Lambeth and Southwark.
Recovery and Wellbeing College– donations made to support this service. Suicide Bereavement Service donations– donations to support this service.
Young Onset Dementia Activists (YODA)– donations used to fund our work
with young onset dementia clients. This is also funded by our designated funds.

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Notes to the Financial Statements for the year ended 31 March 2025

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15. Designated Funds
At 1 April Increase in Decrease in At 31 March At 1 April Increase in Decrease in At 31 March
2024 the year the year 2025 2023 the year the year 2024
£ £ £ £ £ £ £ £
Tangible Fixed Assets Fund 526,443 24,474 (41,619) 509,298 530,845 40,590 (44,992) 526,443
- - -
Service Development Fund 200,000 (5,518) 194,482 200,000 200,000
Dementia Café 735 - (735) - 2,698 - (1,963) 735
Premises Fund 472,161 27,839 - 500,000 505,000 - (32,839) 472,161
-
Digital Fund 50,766 11,027 (41,793) 20,000 100,000 (49,234) 50,766
- - - -
Minds Up Fund 60,000 60,000 60,000 60,000
Lambeth and Southwark 55,332 - (55,332) - 100,000 - (44,668) 55,332
Mind
YODA 27,788 4,265 (12,053) 20,000 37,585 - (9,797) 27,788
Mindful Mums - - - - 5,700 - (5,700) -
- - - -
Greenwich Equality Grants 8,104 8,104 8,104 8,104
Service Transition Fund 93,667 57,980 (1,647) 150,000 - 93,667 - 93,667
- - - - -
Mindcare Respite 153,396 153,396
1,494,996 278,981 (158,697) 1,615,280 1,549,932 134,257 (189,193) 1,494,996
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Tangible Fixed Asset Fund - represents assets of the Charity used for the purchase of tangible fixed assets after the deduction of depreciation, which is therefore not free for other use within the Charity.

Service Development Fund - to enable the organisation to respond to new initiatives

Dementia Café Fund - comes from unspent past funding that Commissioners have agreed can be used to fund the dementia café.

Premises Fund - to help fund the organisation’s future premises needs.

Lambeth and Southwark Mind – was set aside to support with the recent merger

YODA – to fund the continuation of our work with clients with young onset dementia

Mindful Mums - funded some consultancy to support our Lewisham Mindful Mums LGBTQ+ groups

Greenwich Equality Grants – to fund a grant giving programme to smaller charities working with underrepresented communities in Greenwich

Digital Fund - to fund improvements to our digital capacity and capabilities

Service Transition Fund – funds set aside to improve service delivery

Minds Up Fund – set up to fund the expansion of this project to help young people with their mental health to other schools

Mindcare Respite – funds set aside to support this service

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Notes to the Financial Statements for the year ended 31 March 2025

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16. Analysis of Net Assets between Funds
Tangible Fixed Assets Net Current Assets Total
2025 2025
£ £ £
Restricted funds - 198,959 198,959
Unrestricted funds 533,757 3,352,694 3,886,451
533,757 3,551,653 4,085,410
Tangible Fixed Assets Net Current Assets Total
2024 2024
£ £ £
Restricted funds - 302,456 302,456
Unrestricted funds 526,443 3,132,614 3,659,057
526,443 3,435,070 3,961,513
17. Commitments under Operating Leases
2025 2024
Land & Equipment Land & Equipment
buildings buildings
Total payment due: £ £ £ £
- -
Within one year 23,640 19,880
- - - -
Within two to five years
- - - -
After five years
- -
23,640 19,880
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18. Analysis of changes in net debt
At 1 April 2024 Cash flows At 31 March 2025
£ £ £
Cash at bank and in hand 3,811,709 (217,401) 3,594,308
3,811,709 (217,401) 3,594,308
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19. Related parties

Declarations have been obtained from all of the Trustees and Senior Leadership Team of South East London Mind. They confirm that each is a fit and proper person to act as a Charity Trustee under the Finance Act 2010. During the year ended 31 March 2025, the Trustees donated £195 (2024: £nil) to the charity.

20.

Liabilities of members

The Charity is constituted as a company limited by guarantee and has no share capital. In the event of the Charity being wound up, the liability of each of the 12 members is limited to the sum of £1. In November 2021 our Articles of Association were amended so that the only members of the organisation are the Trustees (Directors).

21. Pension

The charity makes employer contributions to two multi-employer schemes run by The Pensions Trust; the Flexible Retirement Plan and the Growth Plan Series 4; both of which are defined contribution schemes. The Growth Plan Series 4 has predecessors in Series 1, 2 and 3 which are all now closed. Series 1 and 2 are classified as defined benefit schemes in the UK. The schemes are multi-employer schemes which provide benefits to some 521 non-associated participating employers. It is not possible for the charity to obtain sufficient information to enable it to account for the scheme as a defined benefit scheme. Therefore, it accounts for the scheme as a defined contribution scheme.

The scheme is subject to the funding legislation outlined in the Pensions Act 2014, which came into force on 30 December 2005. This, together with documents issued by the Pensions Regulator and Technical Actuarial Standards issued by the Financial Reporting Council, set out the framework for funding defined benefit occupational pension schemes in the UK.

The scheme is classified as a ‘last-man standing arrangement’. Therefore, the company is potentially liable for other participating employers’ obligations if those employers are unable to meet their share of the scheme deficit on an annuity purchase basis on withdrawal from the scheme.

A full actuarial valuation for the scheme was carried out at 30 September 2023. This valuation showed assets of £514.9m, liabilities of £531.0m and a deficit of £16.1m. To eliminate this funding shortfall, the Trustee has asked the participating employers to pay additional contributions to the scheme until January 2025. The share of the contribution is allocated to each participating employer in line with their estimated share of the Series 1 and Series 2 scheme liabilities.

South East London Mind’s share of these contributions has a net present value of £1,156 at 31 March 2025 (2024: £417) and the liability is reflected in the accounts. The discount rates used for the March 2025 valuation is 4.84%

The Charity also makes contributions to the NHS Pension scheme in relation to three employees that transferred into the organisation during 2016/17 under TUPE regulations. The scheme is an unfunded defined benefits scheme that covers NHS employers, GP practices and other bodies allowed under the discretion of the Secretary of State in England and Wales. They are not designed to be run in a way that would enable NHS bodies to identify their share of the underlying scheme assets and liabilities. Therefore, the scheme is accounted for as if it were a defined contribution scheme: the cost to the NHS body of participating is taken as equal to the contributions payable to that scheme for the accounting period. Employers pension cost contributions are charged to operating expense as and when they become due at the rate determined.

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