2024-03-31-accounts

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Your local mental health and dementia charity. South E25 nin

Annual Report and Financial Statements

1 April 2023 - 31 March 2024

South East London Mind Limited

(formerly known as Bromley, Lewisham and Greenwich Mind Limited)

Registered Charity Number: 1082972 Company Registration Number: 04071152 Registered Office: 5 Station Road, Orpington, Kent, BR6 0RZ

Trustees’ Annual Report

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||| |---|---| |- Structure, Governance & Management ……………………3| |- Vision, Purpose, Values, Aims & Objectives ………………9| |- Main Achievements ………………………………………………|10| |- Performance …………………………………………………………|11| |- Financial Review …………………………………………………… 29| |- Plans for Future Periods ………………………………………|32| |Legal and Administrative Details ………………………………|33| |Statement of Trustees’ Responsibilities …………………… 34| |Auditor’s Report ………………………………………………………… 35| |Statement of Financial Activities ……………………………… 40| |Balance Sheet ……………………………………………………………|41| |Statement of Cash Flows ………………………………………… 42| |Notes to the Financial Statements ………………………|43-57|

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South East London Mind Annual Report and Financial Statements - 1 April 2023 - 31 March 2024

Structure, Governance and Management

Charity objects

Report of the Board of Trustees for the year ended 31st March 2024

South East London Mind is a local mental health and dementia charity covering the London Boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are affiliated to national mental health charity Mind.

South East London Mind (then Bromley Mind) was incorporated on 13 September 2000 as a company limited by guarantee. On 1st January 2001 a merger of Beckenham Mind, Orpington Mind and Stepping Stones Club transferred ongoing activities to Bromley Mind. Since 2011, the organisation has been delivering services in the London Borough of Lewisham and in November 2013 became Bromley and Lewisham Mind. In 2018 we completed a merger with Greenwich Mind, having become Bromley, Lewisham and Greenwich Mind in November 2017. In January 2024 we completed a merger with Lambeth and Southwark Mind to become South East London (SEL) Mind Limited.

MindCare is South East London Mind’s specialist dementia arm.

The governing documents are the Memorandum and Articles of Association. These were last revised in January 2024.

South East London Mind’s objects are:

1. To promote the preservation of good mental health, in particular by enabling and empowering everyone experiencing mental health problems to live with, manage and recover from their condition.

2. To relieve the needs and improve the quality of life of people with mental health problems and dementia by providing a range of services.

Operating particularly but not exclusively in the London Boroughs of Bromley, Greenwich, Lambeth, Lewisham & Southwark and surrounding areas.

Trustees have considered the Charity Commission’s Public Benefit requirements and believe SEL Mind meets its objectives by virtue of its ongoing work within the field of mental health and dementia care. This Trustees’ report clearly demonstrates the benefit of the charity’s work to the general public across a range of activities.

Charity governance code

SEL Mind is committed to good governance and providing leadership of a high level. To demonstrate this commitment the Board formally adopted the Charity Governance Code in 2020. The latest internal evaluation (conducted in 2023 and based on the current version of the code) confirms it is applied in all areas. The Trustees do not tolerate behaviours which are not aligned to this code or SEL Mind’s code of conduct.

South East London Mind Annual Report and Financial Statements - 1 April 2023 - 31 March 2024

Trustee recruitment

The directors of the company are also charity Trustees for the purposes of charity law. Under the requirements of the Memorandum and Articles of Association:

The members of the charity are also the current Trustees
Trustees are elected at a Board meeting
The Board is comprised of a minimum of seven and a maximum of fifteen Trustees
Trustees serve for a fixed term of three years from their election. No more than three terms shall be served.
At least three Trustees are required to have experience of mental health problems or of being the carer for someone with dementia or mental health problems.

In an effort to maintain a broad skill mix, the Board of Trustees reviews its effectiveness annually and in the event of particular skills being needed or lost due to retirement, individuals are recruited to offer themselves for election or for appointment to the Board. When recruiting new Trustees we seek to increase the diversity of the Board, including to reflect the demographics of the Boroughs we operate in, for example by advertising for Trustees from demographic groups that are currently under-represented on the Board. In 2024-25 we will recruit new Trustees with an understanding of our new Boroughs of Lambeth and Southwark.

SEL Mind’s Chair, Rebecca Jarvis, stood down from the Board in November 2023 and, following a thorough open recruitment process, was replaced by Rikki Garcia. Trustees serving during the year are listed on page 33.

Trustee induction, training and review

Induction to the Board of Trustees is led by the Chair and Chief Executive. The programme includes visits to the organisation’s services and a training session which covers:

Aims and values of SEL Mind
Trustee roles and responsibilities
Committee and staffing structures
Strategic and Business plans
Current financial position and accounts
Current issues and priorities

External training for Trustees is undertaken as appropriate to develop their knowledge and a core training schedule for Trustees is in place. A Governance Manual is provided and Trustees have access to all SEL Mind Policies and Procedures. Trustees complete a Skills Audit form.

Trustees are given opportunities throughout the year to meet staff and service users through planned events, service visits and presentations to the Board and its Committees.

An annual Board Away Day is held to assess the Board’s

performance during the past year, consider improvements, address strategic priorities and identify any training needs. Trustees also participate in individual Reflection Meetings with the Chair or ViceChair every two years, to reflect on their role and contribution and to consider their future development.

South East London Mind Annual Report and Financial Statements - 1 April 2023 - 31 March 2024

Organisation

The Board of Trustees meets every two months and is responsible for the strategic direction and policies of the Charity. The Board has a number of sub-committees, Trustee membership (which is reviewed every year) is reported on page 34:

The Finance and General Purposes Committee (F&GP) meets every two months. It has delegated authority to deal with facilities issues and is responsible for scrutinising financial matters.
The People and People Strategy Committee (P&PS) meets every two months. It has delegated authority to deal with people matters, including responsibility for staff remuneration.
The Quality and Performance Committee (Q&P) meets quarterly. It reviews quality and performance across all service areas and identifies areas in which to undertake more detailed scrutiny.
The Developments Committee (DC) meets quarterly. It is responsible for examining emerging needs and maintaining an overview of service developments, tenders, funding applications and new work programmes, as well as communications and community fundraising.

The Board appoints a Chief Executive who has delegated responsibility for the day-to-day running of the Charity in accordance with policies and strategies set by the Board.

Risk Management Policy statement

The Board of Trustees has approved a risk management strategy. The strategy includes:
Setting risk appetite for all material risk across SEL Mind and monitoring adherence to these
An assessment of each significant organisational risk, taking into account impact and likelihood.
Ensuring all new activities are in line with SEL Mind’s values, objectives, purpose and agreed risk appetite.
Policies, procedures and management actions to mitigate risks identified.
Policies, procedures and management actions to minimise the impact should a risk materialise
Regular reviews by Senior Leaders of the risks the Charity may face. These reviews are discussed and agreed by Trustees at F&GP three times a year, with major and emerging risks being reported to the Board.
Our approach to risk and their own responsibility in relation to it is covered in the staff induction process. More in-depth training will be provided should a role require it.

As part of this strategy the charity has prepared a Business Continuity Plan that looks at ways of recovering from incidents and, where possible, preventing them happening. The Plan is subject to an annual test to help identify any improvements needed, and during the year was subject to real-life testing as a result of the pandemic, leading to significant review of the Plan. Procedures are in place to ensure the Charity complies with regulations and current best practice including health and safety and fire regulations.

South East London Mind Annual Report and Financial Statements - 1 April 2023 - 31 March 2024

Key significant risks identified and managed during the year included:

Pressure on public finances leading to below-inflation uplifts on our contract values. Negotiations with commissioners took place.
The challenge of securing suitable accommodation for our services in Ormiston Road. This was mitigated through regular contact with Royal Borough of Greenwich and initiating a property search.
The competitive job market and continued cost of living crisis could lead to an increase in staff turnover. This was mitigated through approval of a 5% salary uplift applied from April 2024 and development of our People Strategy.
Our merger with Lambeth and Southwark Mind would put pressure on core services, mitigated through considered planning and the support of an external project manager and interim finance manager.
Current significant risks being managed relate to retention of key contracts, cost of living, staff recruitment and retention and Greenwich services premises.

During the year the Board established risk appetites across key risk themes. Where there is a discrepancy between the risk appetite and current risk level within one of these themes, mitigation is put in place.

Inclusion statement

SEL Mind is committed to equity of opportunity and the elimination of discrimination in all its forms. We are proud to be an antiracist organisation. We seek to create environments and services

that are accessible and meaningful to all in our communities and reflect their diversity. We believe that SEL Mind is strengthened and enriched by diversity throughout the organisation. We are committed to developing and promoting a culture of inclusion which means that everyone who works for or receives services from SEL Mind feels that the organisation is welcoming and somewhere they can be comfortable, be themselves and be included.

SEL Mind’s Equity, Diversity and Inclusion work is overseen by an Inclusion Advisory Group (IAG), consisting of Trustees, staff, volunteers and service users from across the organisation. The IAG support and monitor the implementation of actions to support our journey to becoming an increasingly inclusive organisation and provide a forum for discussion and a source of advice on inclusion issues. We have recruited a team of 11 Inclusion Champions from across the organisation to further extend our reach and commitment to our inclusive principles and practices.

Working in partnership

SEL Mind is affiliated to Mind, the national mental health charity. During the year, SEL Mind were actively involved in working with the Mind Federation and played a key role in the Mind in London CEO and Chairs Network.

SEL Mind is also a key contributor to local partnerships including the key strategic mental health and Voluntary & Community Sector (VCS) partnership groups across the five Boroughs (Bromley, Greenwich, Lambeth, Lewisham and Southwark). We are also represented on Safeguarding Adults Boards and a wide range of working and implementation groups.

South East London Mind Annual Report and Financial Statements - 1 April 2023 - 31 March 2024

In addition SEL Mind’s Chief Executive plays a key role in representing the Voluntary & Community Sector (VCS) in the South East London Integrated Care System (ICS), including as the VCS adult mental health lead, and with NHS England. He is also a member of the SEL VCS Strategic Alliance. The Director of Services is a Partnership Governor for Oxleas NHS Foundation Trust. SEL Mind is represented on the South East London Suicide Prevention Strategy Group.

Bromley Third Sector Enterprise (BTSE) is a collaboration led by SEL Mind, Age UK Bromley & Greenwich, Bromley Citizens Advice, Bromley Mencap and Community Links Bromley, who are the core members. It acts as a voluntary sector partnership to facilitate the delivery of co-ordinated and integrated health and social care services in the Borough of Bromley and is a Charitable Incorporated Organisation (CIO), with SEL Mind’s Chief Executive as one of the Directors and Trustees.

In the year under review, SEL Mind was involved in several formal partnerships to provide integrated services:

Bromley Well is delivered in partnership with BTSE
The Bromley Dementia Support Hub is delivered in partnership with Age UK Bromley & Greenwich and Oxleas NHS Foundation Trust (Oxleas)
The Bromley Recovery Works service, Bromley Mental Health Hub, Perinatal Community Outreach service, IPS Employment Support service and Care Team Approach are delivered in partnership with Oxleas NHS Foundation Trust
The Greenwich Mental Health Hub is delivered in partnership with Oxleas and Bridge Support
The Lewisham Primary Care and Community Mental Health Services and Lewisham Enhanced Community Outreach service are delivered in partnership with South London and Maudsley NHS Foundation Trust (SLaM)
The Lewisham Culturally Diverse Communities Programme is delivered in partnership with Holistic Well Women, Mabadiliko, Sydenham Garden and Therapy for Healing
The South East London Suicide Bereavement Service is delivered in partnership with Mind in Bexley and SLaM
The Peer Support In-reach Service is delivered in Greenwich and Lewisham in partnership with Mind in Croydon and Mind in Brent, Wandsworth & Westminster
The Lived Experience Support Worker service in Southwark was delivered in partnership with SLaM from January 2024.

Partnership agreements are in place to clarify the approach to joint working and partners’ responsibilities and liabilities.

Safeguarding

We are committed to safeguarding the wellbeing of all vulnerable adults and children to ensure they are free from abuse or neglect. To achieve this we will work closely with the Safeguarding Boards and Local Authorities across our area.

South East London Mind Annual Report and Financial Statements - 1 April 2023 - 31 March 2024

Staffing

As a result of the merger, 15 staff and 15 volunteers transferred from Lambeth and Southwark Mind to South East London Mind on 1 January 2024.

[The average number of staff employed during the year, ] including bank/sessional, was 205. At the end of the year, SEL Mind had 183 contracted staff (147 FTE).
[Throughout the year there were 78 sessional (bank) staff ] employed (9 FTE on average).
[62% of staff reported having personal lived experience of ] mental health problems.
[Volunteers make a huge contribution to the organisation’s ] work with 252 volunteers delivering on average, a total of approximately 872 hours per week.

Involvement

SEL Mind has a range of mechanisms for involving people who use our services and their carers, as well as people with lived experience of mental health problems more widely, in the organisation. Key involvement mechanisms include:

Person-centred services and informal involvement
Informed choice
Feedback and consultation, including feedback questionnaires and focus groups
staff recruitment and training
organisational decision making, including through representation on the Board and Committees
service decision making
business and service development, including through the use of service design approaches
Supporting external involvement opportunities

Our Lived Experience Consultants, recruited to provide a lived experience perspective on strategic issues, policies and new developments, have contributed across the organisation in a range of capacities, including:

Regular contributions to our Quality and Performance committee
Steering Group member for the Bromley Mental Health Hub
Panel member on the Service Development Fund awards
Supporting the development of the Service User Forum programme
Advised on accessibility for the refurbished Rachel Notley Centre
Staff recruitment panel members

Ambassadors

During the year, SEL Mind began working with our first celebrity ambassador: the actor, writer and director Cush Jumbo OBE.

Involvement in:
service delivery, including through the use of peer support volunteers and peer support workers

South East London Mind Annual Report and Financial Statements - 1 April 2023 - 31 March 2024

Vision, Purpose, Values, Aims and Objectives

We undertook a comprehensive engagement process during the year to contribute to the development of a new organisational strategy covering the period April 2024 – March 2027. The strategy includes the organisation’s vision, purpose, values, aims and objectives, and these are detailed below:

Vision

Aims

To achieve our purpose, SEL Mind will be there when it matters so that people in our diverse local communities:

Feel listened to and respected
Understand their options and exercise choice

Everyone with mental health problems and dementia in our local communities gets the support and respect they deserve.

Purpose

We will help people to be mentally healthy, and work together with those experiencing mental health problems and dementia to improve their quality of life.

Can develop and maintain good mental health and wellbeing
Connect and have positive relationships
Live fulfilling lives
Trust us to speak up and stand alongside them

Strategic objectives

1. Impact: How we make a positive difference

Values

Inclusive in our approach and all we do, so that we effectively meet the needs of our diverse communities

Responsive to each individual we support and their unique needs, histories and aspirations

Evolving, demonstrating sustainable and ethical continuous improvement, agility, innovation and effectiveness

2. Development: How we innovate and adapt

3. Connection: How we collaborate and engage

4. Strength: How we resource and sustain our services

5. People: How we support and develop our people

Together, working with our partners and people with lived experience of mental health problems and dementia and their support networks

South East London Mind Annual Report and Financial Statements - 1 April 2023 - 31 March 2024

Main Achievements in 2023-24

Significant progress was made in relation to all of our Strategic Objectives in the final year of our 2021-24 strategy. Some of the main achievements are detailed below:

Excellence

We expanded our work with community groups to support connection to the right support through our partnerships to deliver to culturally diverse communities in Lewisham and the Equality grants programmes in Bromley and Greenwich.
Through the introduction of Community of Practice groups, we increased the sharing of best practice across our services.
We embedded the Lived Experience Consultant roles into our strategic decision making.

Our people

We conducted a comprehensive Inclusion Survey with Staff, volunteers and clients to assess the progress we have made on inclusion issues.
We increased our provision of Mental Health training through the year.
The Minds Up programme continued to expand.

Engagement

We increased our connections with local communities through stakeholder events and online through increased engagement with our website and social media channels.
We contributed to the development of the SEL VCS Strategic Network.

Our infrastructure

We implemented a new IT infrastructure to increase flexibility and cyber-security.
We reconfigured, refurbished and improved accessibility at one of our buildings to create a base for the Bromley Mental Health Hub.
We completed a full review of our Learning and Development offer for staff and volunteers ready for implementation in 2024.
We prepared for the launch of our new HR database in April 2024.

Development

We completed a merger with Lambeth and Southwark Mind, enabling the sustainment of valuable services.

South East London Mind Annual Report and Financial Statements - 1 April 2023 - 31 March 2024

Performance in 2023-24

During the year, SEL Mind services provided direct help to 13,167 people.

	Beneficiaries in 2023-4	Change on previous year
Mental Health Services
BromleyRecoveryWorks Service	992	+47%
Bromleyand Greenwich Perinatal CommunitySupport	179	+118%
BromleyMental Health Hub	1,147	+107%
BromleyCare Team Approach	200	+71%
IPS Employment Support (Bromley& Greenwich)	481	+97%
Lewisham PrimaryCare & CommunityMental Health Services	1,216	+23%
Peer Support In-Reach (Greenwich, Lewisham and Lambeth)	197	NEW
Lived Experience Support Workers (Southwark)	60	NEW
Greenwich Mental Health Hub	1,266	+149%
Greenwich Mindline	See below	N/A
Greenwich Peer Support	109	+49%
Greenwich ConnectingCommunities	66	-66%
Greenwich Counselling	251	No change
Black River Counselling(Lambeth & Southwark)	86	NEW
Low-Cost Counselling(Lambeth & Southwark)	28	NEW
School & College Counselling	57	NEW
Southwark Women’s Forum	37	NEW
Benefits Assessment Support Service	42	+45%
Benefits Service	128	NEW
SE London Suicide Bereavement Service	268	+14%

South East London Mind Annual Report and Financial Statements - 1 April 2023 - 31 March 2024

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Beneficiaries in Change on previous
2023-4 year
MindCare Dementia Services
Respite Care at Home 73 -56%
Young Onset Dementia Activists 68 +25%
Bromley Dementia Support Hub 1,761 +12%
Greenwich MindCare 492 +16%
Wellbeing & Resilience
Mindful Mums 636 +56%
Being Dad 52 +19%
Bromley Well Mental Health Carers Pathway 163 +55%
Minds Up Schools Wellbeing Programme 3,083 +39%
Lambeth Information Service See below N/A
Lambeth Telephone Befriending 29 NEW
Total 2023-24 13,167 +17%
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Overall, our reach has increased by 17% with 13,167 people benefiting from SEL Mind services during the year. Whilst some services increased their reach as they embedded delivery during the year, other numbers reduced because of changes to the service model or funding arrangements.

The number of beneficiaries for Mindline and Lambeth Information service have not been included in the total as these are anonymous services, should the callers want this, and unique individuals are not known. However, Mindline received a total of 2,941 contacts during the year (previous year saw 3,426 contacts). Lambeth Information Service received 1,402 contacts in the period.

There may be some people who are counted twice in the figures because of accessing more than one of our services.

In addition to this, SEL Mind provided mental health training to 587 people (an increase of 25% on the previous year) from other organisations and dementia training, coaching and consultancy to 414 individuals. As the direct beneficiaries are not necessarily people with mental health needs or dementia, or their family carers, they have not been included within the table above.

South East London Mind Annual Report and Financial Statements - 1 April 2023 - 31 March 2024

Client feedback

SEL Mind uses standard client experience questions, enabling us to gather consistent feedback on people’s experiences of, and the benefits they derive from, our services. During the year, an analysis across all our services showed that:

[97%][ of clients were very satisfied or satisfied with the overall ] service
[89%][ of clients said the support had a positive impact on their ] day-to-day life and wellbeing
[98% of clients strongly agree or agree that they felt listened ] to and treated with dignity
[94% of clients strongly agree or agree that the support they ] received was right for them and met their needs
[97% of clients strongly agree or agree that they would ] recommend the service to someone they know

Mental Health Services support the recovery of people with mental health problems, helping them develop skills and strategies to manage periods of distress while leading full and rewarding lives.

Bromley Mental Health Hub

This service works in partnership with Oxleas NHS Foundation Trust (Oxleas) to deliver a range of clinical and non-clinical mental health support to residents of Bromley. Short-term interventions (up to 12 weeks) provided by SEL Mind through the Hub currently include Mental Health Advice, Peer Support, Benefits advice and IPS Employment support. Work to address the inequalities experienced by marginalised communities is supported by dedicated resource within the team, and this year we awarded equalities grants to six organisations. Towards the end of the year, the Hub team prepared

to move into newly reconfigured and refurbished premises in Beckenham.

Bromley Mental Health Hub client story Shanice’s experience - “ I will cherish how much ” I’ve grown thanks to this support

When Shanice first came to the hub, she was experiencing work-related stress that had a knock-on effect on her mental health. She explains, “I started my journey feeling insecure, unable to trust and in fear due to the ongoing work-related stress.

“I’m grateful that I had the hub as a safe space and that I was given the time to heal. I have found all my Mental Health Advisor’s advice, support, patience and help to be invaluable. I am so grateful for the kindness, patience and care that they have shown me and will cherish how much I have grown thanks to their ongoing support.

“I have loved all the courses that I have attended thanks to my Mental Health Advisor’s suggestions, and hope to continue with these.”

Shanice was also signposted to local opportunities to boost her confidence and form connections in her community. She added, “I am now looking forward to exploring other avenues such as tutoring and volunteering.

“I really looked forward to regular conversations on the phone with my Mental Health Advisor. The Bromley Mental Health Hub has helped me see the good in me again. Without judgment, the hub persevered with me, and it has paid off.”

South East London Mind Annual Report and Financial Statements - 1 April 2023 - 31 March 2024

Recovery Works

Supports people across Bromley, and provides:

Person-Centred Recovery Support, including support to access community resources and opportunities
Specialist Employment Support, to help people return to work or stay in their jobs during a period of ill-health
A Recovery College, offering a wide range of structured courses and workshops which are co-developed and co-delivered by people with lived experience of mental health problems
Peer Support, including individual peer support befriending and peer support groups

Recovery Works client story

Sophia’s experience - “ I should have been broken but instead I have thrived ”

“I was homeless and really struggling – I’d sofa surfed, lived in hostels, and I felt like I had no support. I couldn’t afford to keep paying for professional help and other groups weren’t for me, or they cut me off. I’d been in hospital following a mental breakdown.

“I didn’t know where to turn, but I found the Recovery College online and with that found the employment group. The Employment Specialist was so impressive, compassionate and kind, and really pushed me in the right way, she has kept on supporting me and checking in. Even when I left the borough and wasn’t eligible, she connected again when I moved back, and it was like I’d never been gone. When I call her she is able to listen and to switch my mindset. She has really encouraged me where she thought I could excel, and when I was offered an interview for something that she recommended she knew how to support and guide me.

“I joined the Recovery College ’s creative writing course and that ignited my passion for writing. I have now written a play and I use the skills that the classes developed to write songs. A year ago, my brain couldn’t even comprehend that that was something I could do.

“I didn’t think that people would care so much – their level of compassion, awareness and empathy, you can tell that there is an understanding that people have to have agency and a support system. She doesn’t tell me what to do but helps me to get to the solution with guiding support and questions, and now I am able to get myself out of crisis so much faster.

“I’m now ready to get to work properly and I’ve never felt like I’m doing better work than I am now. I am moving into my first stable home after two years of insecure accommodation and it really feels like something has shifted. I’ve transitioned to a positive mindset and opportunities keep coming up when people see that in me. It’s been such a difficult time. I should have been collapsed and broken, but instead I have thrived.

“None of that would have been possible without South East London Mind . Dorian always says that I’m the one making that change, but I have to be honest that I needed to be shown that was actually capable of these things.”

South East London Mind Annual Report and Financial Statements - 1 April 2023 - 31 March 2024

Perinatal Community Outreach Support

works closely alongside the specialist perinatal mental health team in Oxleas in Bromley and Greenwich. The service provides personcentred support with the dual challenges of managing mental health problems alongside pregnancy and new motherhood. It also facilitates peer support between mothers.

Care Team approach

SEL Mind is working in partnership with Oxleas NHS Foundation Trust to pilot delivery of integrated support within the Trust’s Community Mental Health Teams. The integrated team provide support to people with long-term mental health problems, helping people develop their independence, self-management skills and achieve their recovery goals.

IPS Employment Support

provides Individual Placement and Support (IPS) model employment support to people supported by Oxleas’ community teams in Bromley and Greenwich. During the year, the service supported 256 people into full-time paid employment.

IPS Employment Support client story Robin’s experience - “ I felt like I could talk to ” them about anything without judgment

“When I think back to how I felt before - everything is very cloudy – it’s like trying to recall a childhood memory. I was not in this world. I see it as a different time, I was a different person.

“I was reliant on my friends and family to steer my way to recovery. Luckily, they encouraged me to seek help via Oxleas NHS. My care co-ordinator then referred me to the IPS Service .

“The first conversation I had was a very easy conversation. My employment specialist was really understanding. I felt almost straight away that she was there for me.

“The service goes beyond helping you find a job – she was there for me every step of the way. I could never have done that amount of preparation by myself. She helped re-write my CV, cover letter and even held mock interviews to boost my confidence.

“She understands what I’ve been through and has that added layer of understanding my mental health problems.

“Looking for a job and being unemployed is incredibly stressful but this support took the weight off. I felt like I could talk about anything without judgment. Thanks to the support from IPS, I now work at a restaurant in a garden centre – a job I wouldn’t have had without this invaluable support.”

South East London Mind Annual Report and Financial Statements - 1 April 2023 - 31 March 2024

Benefits Assessment Support Service

Working across Bromley, Lewisham and Greenwich, and delivered through a team of trained volunteers, this service can:

Meet with an individual prior to their benefits assessment to get a full understanding of how their mental health needs affect their life.
Attend the assessment with the individual, helping them give the assessor a full and accurate picture of their health.
Meet with them post-assessment to help them understand the next steps.

The support of a volunteer can increase the chances of benefits to which people are entitled being awarded and avoid a lengthy appeals process.

Lewisham Primary Care and Community Mental Health Services

Delivered in partnership with South London & Maudsley NHS Foundation Trust (SLaM). SEL Mind employs Mental Health Advisers, a Benefits Specialist and Peer Support Workers who work alongside clinical staff to support people with mental health problems, linking closely with GPs and other primary care staff. We provide information and advice, person-centred recovery-orientated support, community bridge building and skills development courses.

Culturally Diverse Communities Programme

The Culturally Diverse Communities Project provides wellbeing and mental health support to diverse communities in Lewisham.

It aims to engage with members of the community who previously may not have felt comfortable or confident in reaching out and asking for the help they need.

The programme is provided as a partnership between SEL Mind, SLaM and four Lewisham-based, non-profit community organisations: Therapy 4 Healing (T4H), Mabadiliko CIC, Sydenham Garden and Holistic Well Women, each offering support via a variety of courses and individual support

Greenwich Mental Health Hub

This service works in partnership with Oxleas and Bridge Support to deliver a range of clinical and non-clinical mental health support to residents of Greenwich. Short-term interventions (up to 12 weeks) provided by SEL Mind through the Hub currently include Mental Health Advice, Peer Support, Benefits advice and IPS Employment support. Work to address the inequalities experienced by marginalised communities is supported by dedicated resource within the team, and this year the Hub provided Equality Grants to seven local community groups working with marginalised communities. The Hub team moved into new premises in Plumstead during the year.

We also provide targeted support for people with complex needs who find it difficult to engage with mental health support through the Lewisham Enhanced Community Outreach Service (LECOS).

South East London Mind Annual Report and Financial Statements - 1 April 2023 - 31 March 2024

Greenwich Mental Health Hub client story Emir’s experience - “ I’m so grateful for this second chance ”

Homelessness can strike almost anyone. A job lost, a rent increase you can’t afford, a fight with family – it doesn’t discriminate. Emir understands this first hand – just a few months ago, he had found himself on the streets, his physical health declining as he gave up on taking his medication.

“I just wasn’t sure what the point was anymore. I had lost all hope.” Emir disclosed this to his GP and was referred to the Greenwich Mental Health Hub .

“It was hard to even form words. I was in a really bad place – I couldn’t even speak without breaking down.” Emir’s Mental Health Advisor offered steady support and kind encouragement to help Emir to express himself and his needs. Together, they tackled the challenge of finding him a place to live and furnishing his flat.

“She became my rock. She listened to what I needed and was there for me every step of the way. She showed me that I had more strength than I thought.”

Emir’s Mental Health Advisor contacted local charities to turn Emir’s empty flat into a home. One phone call at a time, she filled the space with the essentials – a cooker, a fridge, cutlery, and bedding for a restful night’s sleep.

Greenwich Counselling Services

Provide talking therapies in a number of forms: Mindline offers telephone counselling and emotional support; crisis counselling provides up to six sessions to people in emotional distress, and long term counselling (up to 6 months) also includes culturally specific services for people from Asian and African/African-Caribbean backgrounds. The services are primarily delivered by experienced trainees and qualified counsellors, with high quality clinical support and supervision. Counselling is currently available in a total of 16 languages. Outcomes for clients are measured using CORE 10 and show reliable change for clients of both the crisis and long term counselling services.

This year, in addition to the core offer, the service has:

Continued to develop the therapeutic group offer with 3 regular groups running: Men’s group, Hearing Voices group, Psychodrama Group
Introduced an LGBTQ+ Project with monthly meetings to ensure the service is welcoming, understanding and inclusive for the LGBTQ+ community

Greenwich Peer Support includes drop-in sessions and a range of activity-based peer support groups, currently including Walk and Talk, Arts & Crafts, Coffee Morning and Social group.

“Without that help I would’ve been staring at four empty walls, probably feeling just as lost.”

South East London Mind Annual Report and Financial Statements - 1 April 2023 - 31 March 2024

Greenwich Peer Support client story Sarah’s experience - “ If I hadn’t received this ” support I still would have been in my shell

“I first started experiencing mental health problems a long time ago.In the past, I had been sectioned. I knew that I needed to get support to prevent this from happening again.

“When I first went to SEL Mind Greenwich Centre at Ormiston Road, it was like I was in a shell, I was so shy.

“Eventually, I came out of this shell and started opening up to people around me who I found out were feeling similar things to me. I’ve even made a few friends there.

“The art group helps me to manage my mental health problems. It has inspired me and I’m doing my own art at home now. The peer support groups really were an escape from the torment I felt. It’s very reassuring, there’s always that sense of community.

Connecting Communities in Greenwich

Focuses on helping and empowering people with mental health problems to connect to the information, advice and support that they need from mainstream services and within the wider community.

Counselling in School and College settings

Operated in Southwark College and London South Bank University Academy School during the year, supporting children and young people struggling with their mental health. In Southwark College, SEL Mind also provided supervision for safeguarding leads in the staff team.

Lambeth and Southwark Counselling services

Include Low Cost Counselling, which people pay for on a sliding scale depending on their earnings, and Black River Counselling, in which Black therapists provide culturally-appropriate counselling to people from the local Black communities.

“I found the ecology visit was a place to escape in all that nature, watching the birds. Going out in a group in nature gave me an enormous sense of wellbeing.

“What’s more, SEL Mind has also connected me with other support like Lewisham Refugee and Migrant Network.

“If I hadn’t received this support, I would have been still in a shell – I’d still be someone who sits in the corner and is just afraid of life. When I first left the hospital, I was still terrified of life itself, but I’ve overcome this with the amazing help of SEL Mind .”

South East London Mind Annual Report and Financial Statements - 1 April 2023 - 31 March 2024

Black River Counselling client story

” Yasmin’s experience - “ You walk away feeling valued After several years working for an abusive manager and experiencing a major bereavement, along with family challenges in the aftermath, Yasmin was referred by her GP’s social prescriber to Black River Counselling.

“I had no-one to talk to, nowhere to go. I didn’t have family support, community support. There were times when I didn’t have money. I didn’t know where to turn. It was emotionally and physically exhausting trying to cope with everything on my own and I didn’t have the guidance that I needed.”

Making contact with Black River Counselling gave Yasmin reassurance that she wasn’t alone and helped her confidence and morale. After two initial assessment sessions, Yasmin had six weeks of one-to-one appointments with a counsellor.

“The support is tremendously helpful in every area you can possible think of. One-to-one is great, an immense help for my wellbeing moving forward. It’s excellent. I’m truly grateful. It’s not everyone who can speak to people with understanding and clarity. You walk away feeling valued, you feel reassured, you feel a sense of belonging and a sense that you can move forward.”

Stating that her counsellor “really, really, really does know her stuff” and is “very professional”, Yasmin also commented on her ability to help people work through challenges:

“We haven’t come across an issue or anything that she has not been able to give clarity on, or to remove a blockage, or to give a clear guidance. Nothing that she has not been able to give an understanding and to get me to move forward.”

South East London Mind Annual Report and Financial Statements - 1 April 2023 - 31 March 2024

Lived Experience Support Workers

Based in Primary Care Mental Health Teams in Southwark, provided individual practical, emotional, wellbeing and independence support to clients of the teams. The service has been linked with

a reduction in hospitalisation, improved patient engagement with statutory service providers, reduced rates of relapse and an increase in treatment maintenance.

Lived Experience Support Worker client story Michael’s experience - “ This was the most useful support I’ve ever had ”

“Everything came crashing down on me all at once – workplace issues and family problems. I responded by mentally shutting down and neglecting myself. I’d go for extensive periods of time without showering.

“A lot of my struggles were around daily living and looking after myself. A lot of my stress was exacerbated by having an unclean flat. It didn’t help that I live alone so it was easier to isolate myself from friends and family.

“I had been through the NHS system before, so I knew that getting mental health support was going to take a long time, and that when I got support it might not be right for me. But I wasn’t expecting to receive support as effective as this.

“I met with my support worker one-to-one and felt instantly relieved – he really listened to me, and I felt immediately comfortable as he could relate to me through his personal experience of mental health problems.

“I had lots of support through the NHS before, but this support was the most useful I’ve ever had because it addressed my problems at the root cause. For example, when I told him I was living off my last paycheque and didn’t have enough money to get to my new job, he helped me get a bus pass. When I told him that the mess in my flat was causing me stress and anxiety, he connected me to some cleaning support.

“I’m now in a very different position both mentally and socially – I’m able to live independently and my confidence is boosted. This means I’m in a much more stable position, and I’m grateful for that.”

South East London Mind Annual Report and Financial Statements - 1 April 2023 - 31 March 2024

Information and Advice Service in Lambeth and Southwark

Provides an online service directory and information and advice over the phone, via email and in-person at drop-in sessions. The service also incorporates the Community Opportunities Information Network (COIN), run in conjunction with Black Thrive and SLaM. During the year, the service secured additional funding from Lambeth Council and joined the Lambeth Advice Network. We also secured funding to enable us to extend and expand our telephone befriending service for Lambeth and Southwark residents.

Southwark Women’s Forum

A monthly peer support group, supplemented by individual support to group members. It provides women with mental health support and community and social engagement.

Suicide Bereavement Service client story Alice’s experience - “ It was fantastic to be in a group of people who had a similar experience ”

“I lost my son three and half years ago. When I was first bereaved, because he died by suicide, it was very shocking. It was also very difficult for my immediate friends and family to support me. I remember it being so overwhelmingly difficult. It took a really long time to begin to make sense of it.

“Very early on, the Suicide Bereavement Service Manager actually came to my flat which was absolutely fantastic. She came when I needed help with the inquest. The inquest went on for a very long time due to the nature of my son’s death. Suddenly after so long, I was presented with this huge bundle of documents and I found it very overwhelming.

South East London Suicide Bereavement Service

A partnership led by SEL Mind and also involving Mind in Bexley and SLaM NHS Foundation Trust. The service is delivered across Bexley, Bromley, Greenwich, Lambeth, Lewisham and Southwark, providing holistic support to friends and relatives, focussing on those who have been recently bereaved. It provided a combination of practical, emotional, and spiritual support to 268 people during the year, including counselling, group and 1-1 support. In February 2024 the service won the Gold award for NHS/Not for Profit Partnership of the Year at the Health Service Journal Partnership Awards.

“I was so grateful to the Service Manager as she literally sat down with me, and she flagged up not only the important documents that I should see but also documents that I didn’t want to see. I was so grateful I didn’t have to look at any of those pages. That really helped me manage my emotions and prepare for the inquest.

“The other thing that was so wonderfully helpful was that I was invited to join a bereavement group close to where I live. It was fantastic to be with people who had a similar experience to me I made friendships that I’m sure will endure for a long time.

“If I hadn’t had this support from the service whenI did, I wouldn’t have been able to support my other son and my family through such a traumatic event. I’d be in a very bleak place.”

South East London Mind Annual Report and Financial Statements - 1 April 2023 - 31 March 2024

Greenwich MindCare

Provides post-diagnosis dementia support in partnership with Oxleas Memory Service. The small team was increased during the year with the addition of a further Dementia Advisor and provided individual support to 492 people with dementia and their carers during the year.

Dementia Skills Training and Consultancy

Delivered to a total of 414 staff from other organisations & members of the public. Participants included health and social care professionals & service providers in Bromley and Lewisham, as well as staff working in a range of other roles, including Extra Care Housing, Care Homes & Agencies, GPs Surgeries, clinics & local PCNs, Supported Living Services, Retirement Homes, Church Groups & pastoral staff, community groups & cafes, wellness coaches, activity groups, local choir groups & community transport services.

Analysis of participant feedback showed that as a result of the training sessions:

[100%][ felt they were better equipped to support people with ] dementia.
[94%][ had a better understanding of dementia.] [ 84%][ of ] respondents reported this improvement as significant

Peer Support In-reach

Working in partnership with other local Minds in South London, SEL Mind delivers a peer support programme providing support to people before and after discharge from mental health rehabilitation wards.

Wellbeing and Resilience programmes are universal rather than being targeted at people with an identified mental health problem. In addition to building the coping skills and resilience of those who are

struggling, these projects help prevent the development of mental health problems by educating people about how to look after their emotional wellbeing.

Bromley Well

An early intervention and prevention service operating to support a wide range of client groups across the Borough. SEL Mind provide support for mental health carers and Cognitive Behavioural Therapy groups for carers.

Mindful Mums and Being Dad

Supported 688 parents across Bromley, Lewisham and Greenwich during the year.

Mindful Mums services include wellbeing and resilience groups for pregnant women and new parents across Bromley, Greenwich and Lewisham. Each group runs for five sessions and is co-facilitated by trained and supported volunteers with lived experience of perinatal mental health problems. The support is supplemented by drop-in support sessions for expectant and new mothers. We also deliver an individual befriending service for new mothers in Bromley. We provide tailored Mindful Mums delivery for women from culturally diverse communities, LGBTQ+ parents and young mothers in Lewisham. Being Dad provided online and in-person wellbeing and resilience focused support to expectant and new fathers and male caregivers. Whilst numbers were relatively small, the benefits for those who engaged with the project were significant. Already funded in Lewisham, during the year we secured funding to extend Being Dad into Greenwich.

Evaluation of the Mindful Mums and Being Dad groups during the year found that 98% learnt skills they could take away and use 93% felt happier and more positive and 92% felt less isolated.

South East London Mind Annual Report and Financial Statements - 1 April 2023 - 31 March 2024

Bromley Well Mental Health Carers client story ” Julie’s experience - “ it makes me feel less alone and takes me out my bubble of worry

“My son has long term mental health problems and has been in mental health crisis. My Occupational Therapist suggested I contact Bromley Well to get support for myself as I spend my life caring for him. At first, I brushed it off – I didn’t think I needed any support. He is the main focus, so why should I get any support? Luckily my Occupational Therapist was very persistent, and I got in contact with the Mental Health Carers team.

“Given how hesitant I was to get support, I now see how important it is that the team are so welcoming. Straight away, I felt comfortable, and I felt like they really understood, especially as one staff member had personal experience herself.

“I felt for a long time that I was completely on my own. And now suddenly I was in a room full of people in a similar situation to me.

“Not long after joining, the team invited me to online workshops – an opportunity to learn more about mental health problems and meet experts in psychology. I feel incredibly privileged to be on a small online call with an expert like this – the call is so intimate, we can ask questions that are relevant to our personal circumstances and I’m so grateful for that.

really helpful in making make me feel less alone and taking me out of my bubble of worry.

“I now feel more secure as I’ve been connected to a web of support. If he deteriorates again, I know exactly what to do and who to go to.

“The way that I interact with my son has now changed. At first, I hadn’t realised how difficult it was for him. Learning more about his mental health problems has increased my empathy. What I realise now is that you can’t change the person, but you can change the way you react to it – having empathy and compassion for it.

“I’ve learnt that it’s important to look after myself. If you don’t look after yourself, you won’t be as resilient looking after that person, so it’s important to build that strength. It’s also important to build compassion not just for the person you’re supporting but for yourself too.”

“I’ve also been on a walk and talk with other carers. At first, I was apprehensive about meeting other carers – I thought I needed more escapism as caring is taking over my life, but I have found it

South East London Mind Annual Report and Financial Statements - 1 April 2023 - 31 March 2024

Mindful Mums client story

Lisa’s experience - “I would have felt lost without this”

“I felt alone and unable to cope caring and entertaining my baby all day and night, on minimal sleep. The expectations I had on myself felt impossible to reach. I told my Health Visitor I was feeling overwhelmed, and thankfully they suggested SEL Mind’s Mindful Mums service.”

Lisa received a response from Mindful Mums in 24 hours and registered for an upcoming group.

“I was reluctant to contribute to conversation at first. I was worried I might be branded as a bad mother for telling strangers that I’m overwhelmed.

“The staff and volunteers were so warm and encouraging that I felt more confident sharing my own thoughts. I went to all five sessions and became so much more vocal as time went on.

“The group helped me understand that my feelings and situations are not unique and gave me coping tools to help me unravel myself when overthinking or negatively thinking.

“Finally, I felt like I was being heard and having my feelings validated. I’m so thankful to this programme because I would have felt lost without it. I am now more confident as a mother and more resilient during difficult days.”

Being Dad client story

James’s experience - “I could be open with no risk of judgment”

“My son woke 4-8 times each night for over two years. Me and my partner struggled with the exhaustion and frustration of this. The feeling that we had done something wrong was the worst bit - nobody could support or understand our situation. We felt judged by some, including family, because they thought we had caused it by being too hands on with our child - we tried all the positive sleep stuff but nothing worked.”

As they were expecting their second child in January, their midwife recommended the service when James spoke to her about how traumatic the first birth and early years had been. James reached out to Being Dad and attended four sessions.

“The chance to speak as a group with dads that were not part of my existing network offered a chance to be authentic with myself and others. I felt I could be open with no risk of judgement. The facilitator made it such an inclusive and welcoming space that I felt confident opening up. As a bonus, I felt that what I said also may have helped others too.”

As a result of attending Being Dad , James feels he has more confidence in his parenting and has learnt some coping skills that he is able to use. “It mentally prepared me for having our second baby and got me back into that early child mindset.

“Being aware of my own state of mind when things get stressful is something I have learnt to do more now that I have kids, thanks to Being Dad .”

South East London Mind Annual Report and Financial Statements - 1 April 2023 - 31 March 2024

Minds Up

Provides wellbeing interventions to young people in local secondary schools. During the year we worked with seven schools across Bromley, Lewisham and Greenwich. Minds Up is funded by donations received in memory of two local young people who tragically died by suicide, and funding from the Royal Borough of Greenwich. The programme was successful in increasing students’ understanding of mental health and the tools they have to support their wellbeing, as well as helping a significant number of young people who were struggling to access further help. Evaluation found that 84% of pupils had an improved understanding of mental health as a result of the workshop and 79% would use tips and techniques they learnt in the session. Around 1 in 10 pupils used the opportunity to highlight to the school that they would benefit from support with their mental health.

We support a team of fourteen 13–17-year-old young people as Minds Up Influencers to contribute to the future development of the programme as a Youth Advisory Board.

Mental Wellbeing Training

Provided to 587 people outside SEL Mind, from a wide range of organisations and audiences including local businesses, other voluntary sector organisations, leisure service providers and school and college staff. We offer accredited Mental Health First Aid and Suicide First Aid training, alongside our ‘pick and mix’ selection of shorter courses. During 2023-24 we provided Suicide Prevention training to 191 people across the Royal Borough of Greenwich. We also provided Be Well Champion training to 86 mental health champions, working in partnership with South London Listens.

MindCare Dementia Services

Support people with dementia to remain in their own homes and local communities, helping them to have the best possible quality of life. Some of our clients live on their own; others are cared for by family carers who, in turn, rely on MindCare services for advice and respite from the demands of being on call 24 hours a day, seven days a week.

Respite at Home Service

Provided an average of 193 hours a week of respite in the home to give family carers a break. Flexible care packages include regular daytime and evening respite and programmes to support active lifestyles. MindCare staff engage clients in a range of stimulating activities during their visits. During the year, client numbers significantly reduced as a result of the introduction of charging for the service by the Local Authority.

The Care at Home service was last inspected by the Care Quality Commission in 2017 and received a ‘Good’ rating across all areas inspected.

Young Onset Dementia Activists (YODA)

Provides life-changing support to people aged under-65 with a dementia diagnosis, and their families, with activities this year including cricket, pizza making, a drama workshop, soap making and dance. We also worked with a film director to create a documentary film about life with young onset dementia, which premiered at a West End screening in November.

South East London Mind Annual Report and Financial Statements - 1 April 2023 - 31 March 2024

MindCare Dementia Respite client story Kath’s experience - “ This service was invaluable to me ”

Kath’s husband Simon was diagnosed with progressive supranuclear palsy, a rare brain disease that affects everything from balance to swallowing, in 2020. After an assessment with adult social services, they were put in touch with the MindCare Respite at Home service.

The Respite and Support Team Leader introduced them to Ted, who she thought would be compatible with Simon. Ted would sit with him once a week for three hours to give Kath respite from her caring duties. Simon and Ted hit it off, playing dominoes together and chatting. This gave Simon some much needed company and companionship, while Kath was able to have time to exercise, see her friends, and go shopping in her respite time.

“Ted was very friendly, lovely guy. My mind was put at rest because I knew I could go and do my exercise classes without any worry, knowing that somebody would be there to keep an eye on Simon. It was just really, really, really good. I was very pleased. Ted did over and above.”

As Simon’s condition worsened, he became restricted to his bed and unable to verbally communicate. With little support from family members, the MindCare Respite at Home service was the primary support Kath received while caring for Simon. When Ted left his post, the service ensured that he was quickly replaced by Dee. While Kath was out on her respite time, Dee fed and took care of Simon, reading him the paper and chatting to him, something that had happened less and less.

As Dee was a former carer in palliative care, she was able to give Kath practical advice for caring for Simon, such as how to avoid bed sores, which Kath had not received any other guidance for.

“Dee was an absolute godsend. I couldn’t have asked for anybody better than Dee. She was absolutely amazing. Her knowledge was amazing. When you’re a carer nobody trains you, you just have to learn as you go along. Dee’s knowledge was vast, she would tell me different things to look out for.

“This service was invaluable to me. Simon had to have somebody with him. I’d never have got out. I’d have had to rely on neighbours, but I couldn’t expect people to come every Wednesday afternoon. I couldn’t have done without it – I think I would have gone stir crazy. When you’re a carer for somebody, that person comes first, you don’t have time for yourself, you’re on your own. It’s a hard life. It’s a lonely life. It’s exhausting as well. So knowing that every Wednesday, I had those 3 hours to myself, I could do something with peace of mind, knowing that Simon was in safe hands.

“A service like this, it’s invaluable. It’s very important when you’re a carer to have that bit of me time. I know it’s only three hours a week, but those three hours do make a difference.”

South East London Mind Annual Report and Financial Statements - 1 April 2023 - 31 March 2024

YODA client story

Katie’s experience - “ you can tell they care about the person you love ”

Katie is a carer for her mum, Judith. After Judith’s manager rang Katie with concerns that her mum was struggling to complete her day-to-day work tasks, they began a lengthy journey to find out the cause. After roughly a year, Judith was diagnosed with young onset dementia.

Katie was the primary person looking after Judith and finding out what support and treatment was available.

A key part of this is SEL Mind ’s holistic and person-centred approach to dementia care.

“It’s good that they’re able to get out and about. It’s not just a place where you just sit and have a cup of tea. She likes the interaction. She likes dancing or singing or moving because my mum is an active person – she was a big walker. YODA has given her back some independence, which is really nice.”

“I felt super burnt out. It was just me leading it all, and trying to understand what it is Mum had, what her appointments look like, what kind of things we would need to put in place to support her. Luckily, the doctor suggested YODA .”

Attending a welcome session for the YODA group, Judith and Katie immediately felt at ease.

“The Service Manager is amazing. Our first interaction was really positive - going there and just sitting there and taking it all in. It wasn’t like ‘you need to get involved.’ It was like just ‘come and sit down, have a coffee with us, a bit of cake.’ My mum got involved straight away, which I thought was really nice. She obviously felt comfortable to do that. The group and staff don’t make a big thing out of it - if you want to get involved, you can. There’s no pressure.

“My mum had gone from not working and just being at home for all of that last year to having a routine. She knows Friday mornings is when she goes and spends time with YODA .”

YODA has also supported Katie in her role as a carer:

“With YODA , you’re working with professionals who have been through it time and time again with people, they care about the person that you love and they’re able to help you in manageable ways.

“If I didn’t have YODA ’s knowledge and input I’d just be Googling and hoping for the best, which is really hard and so overwhelming. There are so many pages and then you’re looking at different councils, different areas, it’s like you’re stabbing in the dark. South East London Mind are really good with educating you and making you not feel like you’re silly for not knowing, and they’re really patient. They educate you, but it’s easy to digest.

“It’s definitely given her some confidence back. She is happier, she looks forward to Fridays. She’s been able to flourish in an environment that supports her. I can’t imagine no YODA .”

South East London Mind Annual Report and Financial Statements - 1 April 2023 - 31 March 2024

Bromley Dementia Support Hub client story

Claire’s experience - “ until I found fellow wives in the same boat, I felt totally isolated ”

After Nicholas’s dementia diagnosis on Christmas Eve, he was immediately discharged with little support. While she can’t remember how they were referred, his wife Claire was incredibly grateful to make contact with Bromley Dementia Support Hub .

some of us wives have set up our own informal group, which has been nothing short of amazing. Until I found fellow wives in the same boat, I felt totally isolated. Because, you know, with the best will in the world, your friends just do not understand.

“That was excellent. I was given a support worker, and they came forth with all sorts of information. We felt were in the loop and getting help.”

The couple were invited to join a pilot dementia café group, which Claire found helpful for meeting others, including a neighbour.

“It was just nice to mix with other people in the same boat, which is I think is what most of us need.”

Claire then went on to attend a three-week workshop for carers run by the Hub.

“That was excellent. That took us all through all the information about dementia and trying to help us understand how to deal with it.”

Following that, Nicholas joined a six-week course for people living with dementia. Although he found the course itself useful, Claire expressed that the connections they both made with others were invaluable.

“The experience of caring for a partner is very different from those caring for a parent, and I hadn’t met many carers in my position until then. I do think the most important thing is meeting people in the same boat. Having opportunities to meet them and make these friendships.”

Claire was also offered a one-off session with our Dementia Skills Coach , which she described as “superb”.

“She was on the same wavelength, she’s clearly very well trained and she understood. Very easy to get on with. It was phenomenal. The most useful thing I’ve done.

“The more I understand it, the more able I am to deal with things. Being able to understand the processes that his mind is going through is really quite useful. It gives you the power to understand that us carers are actually in charge, despite all the difficulties, it’s up to us to defuse things. That was quite empowering.”

“He enjoyed it, he got a lot out of it. And as a result of the course, they’ve actually carried on meeting for coffee, which is great. And

South East London Mind Annual Report and Financial Statements - 1 April 2023 - 31 March 2024

Financial Review

The financial results for the year are set out in pages 40-57.

Our income in 2023/24 increased to £7,882K from £6,825K in 2022/23. This £1,057K (15%) increase was a result of increases across all income types as follows:

Income from statutory sources was £653K higher mainly because of increased income from South East London Integrated Commissioning Board for expanding services. Income from local authorities as a proportion of our income is decreasing.
Grant income was £109K higher due to some new grant income in Greenwich, Lambeth and Southwark
Donation income was £177K higher because of the £203K donation we received on the merger with Lambeth & Southwark Mind.
Fees receivable were £64K higher due mainly to increased income on MindCare Direct after the introduction of charging for respite services by the London Borough of Bromley.
Investment income was £38K higher as a result of higher interest rates.

We are reporting a surplus for the year of £528K, compared to £449K in 2022/23. This surplus is equivalent to 7% of our turnover in the year. Approximately 40% of this relates to the way that we needed to account for the merger with Lambeth & Southwark Mind. Their net assets of £203K needed to be reflected in our books as a donation. The remaining surplus is, like last year, the result

of staffing vacancies during the year. In common with the wider economy, we are finding it more difficult to recruit and retain staff. We are working hard to address these vacancies as they arise to ensure that we are continuing to provide safe, good quality services. For example awarding a significant pay increase in April 2024 and improving our benefits. Our recent staff turnover statistics indicate that this is improving as we work hard at being an attractive employer as part of the ongoing implementation of our People Strategy.

Any surpluses we make are added to our reserves which are used to provide financial stability for the charity and also to fund projects to benefit our service users. For example, in 23/24, we committed £45K to support counselling services in Lambeth & Southwark Mind, put aside £94K to spend on improving service delivery in our counselling and peer support services in Greenwich, and spent £10K supporting the delivery of services to young people and adults with early onset dementia.

We continue to be a charity in a very strong financial position, with a good reserves base. Our income comes predominately from service delivery contracts with the NHS and/or local government. Contracts are typically awarded for periods between three and five years, giving us some security over our income. We are confident in our financial sustainability and ability to respond to changes in funding and need in the boroughs we operate. Financial management in the organisation is strong, with the careful control of costs via an annual budget setting process and regular in year monitoring of spending by senior managers, budget holders and Trustees.

South East London Mind Annual Report and Financial Statements - 1 April 2023 - 31 March 2024

Funding sources and expenditure 0f the £7,882K of total income:

91% (2022/23: 96%) was received from statutory bodies: South East London Integrated Care Board, the London Borough of Bromley, the London Borough of Lewisham, the Royal Borough of Greenwich, Oxleas NHS Trust and SLaM (South London & Maudsley NHS Trust).
3% (2022/23: 2%) was from grants
4% (2022/23: 1%) was from donations, legacies and investment income
The remaining 2% was mostly from trading activities such as the sale of training (2022/23: 1%)

The total expenditure of £7,354K was spent as follows:

£6,143K (83%) was spent on Mental Health services
£888K (12%) was spent on MindCare Dementia services
£300K (4%) was spent on Wellbeing & Resilience
£23K (1%) was spent on raising funds

Fundraising, Donations and Legacies

Our income from fundraising, donations and legacies is not usually a large proportion of our income, but continues to play an important role in ensuring the sustainability and diversity of SEL Mind’s services. It allows us to fund and develop services that are not part of local authority or NHS statutory provision, such as Minds Up and YODA. Our community fundraising activity is overseen by our Developments Committee and included work to promote

legacies and corporate partnerships and to help individuals wanting to raise money for SEL Mind. We do not employ any individual or organisation separate from SEL Mind to act on our behalf for fundraising activities.

We recognise that fundraising needs to be carried out in a responsible manner and are signed up to the Fundraising Regulator’s Code of Practice. As such, we do not use fundraising methods that might be considered intrusive or that put pressure on people to donate. We do not share or purchase donor data from third parties. The bulk of our fundraising comes from voluntary donations. We do monitor the origin of donations to ensure that they are appropriate and not in conflict with our purpose. We received no complaints regarding our fundraising activities during 2023-24. Thank you to everyone that donated.

Reserves policy

The Trustees seek to maintain free reserves equivalent to at least three months of unrestricted expenditure to enable the charity to be managed efficiently, to provide for termination costs and to provide a buffer against unexpected shortfalls. This policy was subject to a risk-based verification by Trustees. At the end of 2023/24 our free reserves (excluding designated funds) stand at £2.16M, which is equivalent to a little over three months’ expenditure from a total 2024/25 budgeted unrestricted spend of £8.2M.

The charity also holds reserves in a number of designated and restricted funds that are set aside for a particular purpose. Restricted funds are those grants and donations given for a specific purpose and ring-fenced accordingly.

South East London Mind Annual Report and Financial Statements - 1 April 2023 - 31 March 2024

Designated funds include funds allocated by the organisation for planned future expenditure. The largest of our designated funds are:

Premises Fund - The balance on this fund at the start of the year was £505K, During the year we have spent £475K on the renovation of a building to accommodate the Bromley Mental Health Hub. Most of this was paid for by SEL ICB, but we contributed £33K from this fund. The fund that now sits at £472K is being retained for use at other sites. Most notably we need to move out of Greenwich site and will likely incur refit costs wherever we move to.
Service Development Fund – This fund exists to help us develop local services where there is unmet need. The fund was increased to £200K and staff asked to make applications to the fund services or part of a service where they have an idea to help meet need. £85K was allocated at the end of 23/24 and will start to be spent during 2024/25.
Fixed Assets Fund – This fund represents the net book of assets and is therefore not available to be spent.

Designated and restricted funds are detailed in Notes to the Financial Statements numbers 15 and 14 respectively.

Investment policy

SEL Mind seeks to produce the best financial return on our reserves within an acceptable level of risk. All investments therefore need to:

a. Provide additional income where possible
b. Be capable of being made liquid in a short period of time should an emergency arise
c. Provide some level of inflation protection

However, as our reserves are also required for capital expenditure and provide resilience, capital volatility cannot be tolerated and assets will be invested to minimise the risk of this as follows:

The Charity’s assets will be held in cash or near cash investments denominated in sterling
The Charity’s cash balances will be deposited with institutions with a minimum rating of A or invested in a diversified money market fund.
Deposits will be spread by counterparty, subject to a maximum exposure of 40% of the total cash balance per institution.

Staff pay

SEL Mind has a Remuneration Policy which lays out the approach to and process for setting staff pay. An annual salary review is conducted, led by the People and People Strategy (P&PS) Committee and with input from the Senior Leadership Team Plus (SLT Plus). All staff in the organisation are paid at least the Living Wage Foundation London Living Wage and SEL Mind is an accredited Living Wage Foundation Employer.

The ratio between the average pay of SLT and average pay of all contracted staff in the organisation is 2:1. The gender pay gap in SEL Mind continues to fall and is currently 4.8% (down from 8.2% last year, and well below the 14.3% average in the UK). The most recent national data regarding ethnicity pay gap is from 2022 and indicates an average ethnicity pay gap (using White or White British as the reference group) of 2.3% (ONS). In SEL Mind the gap is 2.1% (down from 3.6% last year). Both the gender and ethnicity pay gaps are primarily due to relatively lower representation of women and people from racialised communities in the SLT.

South East London Mind Annual Report and Financial Statements - 1 April 2023 - 31 March 2024

Plans for Future Periods WZ

The coming year will see us embed South East London Mind’s new identity following the merger in January 2024. We will continue to build strong relationships and partnerships across all our Boroughs as we seek to work with others to ensure that people in our local communities get the support and respect they deserve. To enable us to achieve our new strategic objectives, key priorities and plans for the coming year include:

Impact

Undertake internal service audits and case file reviews for learning and quality assurance
Share proven service models across Boroughs
Develop a fresh inclusion action plan, drawing on the findings from the 2024 Inclusion Survey of staff, volunteers and clients

Development

Secure existing delivery and expand our service offer in Lambeth and Southwark
Invest in new service initiatives to complement contracted work through our Service Development Fund
Extend our delivery of support to children and young people

Connection

Provide supportive funding to local groups working with underserved communities
Work with other organisations to create a smoother process for referrals into mental health services
Involve Lived Experience Consultants and relevant delivery partners in the development of compelling bids to retain key services at tender

Strength

Improve support for staff in integrated teams to increase sense of belonging at SEL Mind
Diversify funding sources, including by increasing grant and fundraising income
Secure long-term contracts for delivery of community mental health services across Bromley and Lewisham
Secure premises that meet our needs in Lambeth and Greenwich

People

Implement a new HR database, and use this to provide regular reporting
Introduce our new learning and development offer, including targeted training for managers
Review our recruitment processes and approach and our staff benefits package to ensure we attract and retain good quality staff

Small companies note

The Trustees’ Report has been prepared in accordance with the special provisions of part 15 of the Companies Act 2006 relating to small companies.Approved by the Board of Trustees on 25 September 2024 and signed on its behalf by:

Rikki Garcia, Chair

South East London Mind Annual Report and Financial Statements - 1 April 2023 - 31 March 2024

Legal and Administrative Details as at 31 March 2024 Status

South East London Mind is an incorporated charity registered with Trustees and Committee membership the Charity Commission. Members are required to contribute up to Donald Burford (F&GP, P&PS, Q&P) Rikki Garcia (Ex-officio on £1 in the event of the charity winding up. all Committees) (from 22 November 2023) Charity Registration Number 1082972 Rebecca Jarvis (Ex-officio on all Sharon Kerridge (Chair Company Registration 04071152 Committees) (to 22 November 2023) F&GP, P&PS) Number Melissa King (F&GP, P&PS) Zainnab Makele (DC) Principal and Registered 5 Station Road, Orpington, Kent, Jonathan Moore (Q&P) (to 27 Rhian Morallee (F&GP, Office BR6 0RZ ~~——~~ September 2023) Chair P&PS) Paula Morrison (Q&P, Chair DC) Dr. Stuart Robertson Honorary Officers (Chair Q&P) Rikki Garcia Chair (from 22 November 2023) Chloe Waters (DC) Rob Crawford (Chair Rebecca Jarvis Chair (to 22 November 2023) F&GP) (from 15 May 2024) Donald Burford Vice Chair & Senior Independent Jane Harris (Q&P) (from 15 May Sarah Holloway (DC) (from Trustee 2024) 15 May 2024) Sharon Kerridge Treasurer (to 15 May 2024) Moshiur Rahman (P&PS) (from 15 May Rob Crawford Treasurer (from 15 May 2024) 2024) ~~— —~~ Bankers Auditors Senior Leadership Team HSBC Bank PLC Kreston Reeves LLP Ben Taylor Chief Executive Debbie Witherick Director of Finance & Resources 141 High Street, Statutory Auditor, Chartered Dominic Parkinson Director of Services Beckenham, Kent, BR3 1BX Accountants Sally Jones Director of Operations 9 Donnington Park, 85 Birdham Rosie Spiegelhalter (from 13 Director of Development Road, Chichester, West Sussex, May 2024) PO20 7AJ ~~———~~ South East London Mind Annual Report and Financial Statements - 1 April 2023 - 31 March 2024 33

Statement of Trustees’ Responsibilities

The Trustees, as directors of the charitable company, are responsible for preparing the Trustees’ Report and the financial statements in accordance with applicable law and regulations. Company law requires the Trustees to prepare financial statements for each financial year. Under that law the Trustees have elected to prepare the financial statements in accordance with United Kingdom Generally Accepted Accounting Practice (United Kingdom Accounting Standards and applicable law). Under company law the Trustees must not approve the financial statements unless they are satisfied that they give a true and fair view of the state of affairs of the company and of the profit or loss of the company for that period. In preparing these financial statements the directors are required to:

The Trustees are responsible for keeping adequate accounting records that are sufficient to show and explain the company’s transactions and disclose with reasonable accuracy at any time the financial position of the company and enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

So far as each of the Trustees is aware at the time the report is approved,

There is no relevant audit information of which the company’s auditors are unaware, and
Select suitable accounting policies and then apply them consistently
Observe the methods and principles in the Charities SORP
The Trustees have taken all steps that they ought to have taken to make themselves aware of any relevant audit information and to establish that the auditors are aware of that information.
Make judgements and accounting estimates that are reasonable and prudent
State whether applicable UK Accounting Standards have been followed, subject to any material departures disclosed and explained in the financial statements
Prepare the financial statements on the going concern basis unless it is inappropriate to presume that the company will continue in business.

South East London Mind Annual Report and Financial Statements - 1 April 2023 - 31 March 2024

Independent Auditor’s Report to the Members of South East London Mind Limited

Opinion

We have audited the financial statements of South East London Mind Limited (the ‘charitable company’) for the year ended 31 March 2024 which comprise Statement of Financial Activities, Balance Sheet, and notes to the financial statements, including significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including Financial Reporting Standard 102 The Financial Reporting Standard applicable in the UK and Republic of Ireland (United Kingdom Generally Accepted Accounting Practice).

In our opinion the financial statements:

auditor responsibilities for the audit of the financial statements section of our report. We are independent of the charitable company in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, including the FRC’s Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

Conclusions relating to going concern

In auditing the financial statements, we have concluded that the trustees’ use of the going concern basis of accounting in the preparation of the financial statements is appropriate.

give a true and fair view of the state of the charitable company’s affairs as at 31 March 2024, and of its incoming resources and application of resources, including its income and expenditure, for the year then ended;
have been properly prepared in accordance with United Kingdom Generally Accepted Accounting Practice; and

Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the charitable company’s ability to continue as a going concern for a period of at least twelve months from when the financial statements are authorised for issue.

have been prepared in accordance with the requirements of the Companies Act 2006.

Basis for opinion

Our responsibilities and the responsibilities of the trustees with respect to going concern are described in the relevant sections of this report.

We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under those standards are further described in the

South East London Mind Annual Report and Financial Statements - 1 April 2023 - 31 March 2024

Other information

The other information comprises the information included in the trustees’ annual report, other than the financial statements and our auditor’s report thereon. The trustees are responsible for the other information. Our opinion on the financial statements does not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon. Our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the course of the audit or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether this gives rise to a material misstatement in the financial statements themselves. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact.

We have nothing to report in this regard.

Opinions on other matters prescribed by the Companies Act 2006

In our opinion, based on the work undertaken in the course of the audit:

the information given in the trustees’ report for the financial year for which the financial statements are prepared is consistent with the financial statements; and

the trustees’ report has been prepared in accordance with applicable legal requirements.
matters on which we are required to report by exception

In the light of the knowledge and understanding of the charitable company and its environment obtained in the course of the audit, we have not identified material misstatements in the trustees’ report.

We have nothing to report in respect of the following matters in relation to which the Companies Act 2006 requires us to report to you if, in our opinion:

adequate accounting records have not been kept, or returns adequate for our audit have not been received from branches not visited by us; or
the financial statements are not in agreement with the accounting records and returns; or
certain disclosures of trustees’ remuneration specified by law are not made; or
we have not received all the information and explanations we require for our audit; or
the trustees were not entitled to prepare the financial statements in accordance with the small companies’ regime and take advantage of the small companies’ exemptions in preparing the trustees’ report and from the requirement to prepare a strategic report.

Responsibilities of Trustees

As explained more fully in the trustees’ responsibilities statement set out on page 36, the trustees (who are also the directors of the charitable company for the purposes of company law) are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such

South East London Mind Annual Report and Financial Statements - 1 April 2023 - 31 March 2024

internal control as the trustees determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error.

In preparing the financial statements, the trustees are responsible for assessing the charitable company’s ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the trustees either intend to liquidate the charitable company or to cease operations, or have no realistic alternative but to do so.

Auditor responsibilities for the audit of the financial statements

Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements.

Irregularities, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line with our responsibilities, outlined above, to detect material misstatements in respect of irregularities, including fraud. The extent to which our

procedures are capable of detecting irregularities, including fraud is detailed below:

Capability of the audit in detecting irregularities, including fraud

Based on our understanding of the charity and the sector as a whole, and through discussion with the Trustees and other management (as required by auditing standards), we identified that the principal risks of non-compliance with laws and

regulations related to safeguarding, health and safety, Care Quality Commission inspection reports, anti-bribery and employment law. We considered the extent to which non-compliance might have a material effect on the financial statements. We also considered those laws and regulations that have a direct impact on the preparation of the financial statements such as the Charities SORP (FRS 102) Second Edition (released October 2019), the Companies Act 2006 and other relevant charity legislation. We communicated identified laws and regulations throughout our team and remained alert to any indications of non-compliance throughout the audit. We evaluated Trustees’ and management’s incentives and opportunities for fraudulent manipulation of the financial statements (including the risk of override of controls) and determined that the principal risks related to management bias in accounting estimates and judgemental areas of the financial statements. Audit procedures performed by the engagement team included:

Discussions with management and assessment of known or suspected instances of non-compliance with laws and regulations (including health and safety, Care Quality Commission inspection reports and fundraising practices) and fraud, and review of the reports made by management; and

South East London Mind Annual Report and Financial Statements - 1 April 2023 - 31 March 2024

Assessment of identified fraud risk factors; and
Review of cash and credit card expenditure to confirm no evidence of personal benefit; and
Checking and reperforming the reconciliation of key control accounts; and
Performing analytical procedures to identify any unusual or unexpected relationships, including related party transactions, that may indicate risks of material misstatement due to fraud; and
Confirmation of related parties with management, and review of transactions throughout the period to identify any previously undisclosed transactions with related parties outside the normal course of business; and
Performing analytical procedures with automated data analytics tools to identify any unusual or unexpected relationships, including related party transactions, that may indicate risks of material misstatement due to fraud; and
Reading minutes of meetings of those charged with governance and reviewing correspondence with relevant tax and regulatory authorities.

Because of the inherent limitations of an audit, there is a risk that we will not detect all irregularities, including those leading to a material misstatement in the financial statements or noncompliance with regulation. This risk increases the more that compliance with a law or regulation is removed from the events and transactions reflected in the financial statements, as we will be less likely to become aware of instances of non-compliance.

As part of an audit in accordance with ISAs (UK), we exercise professional judgment and maintain professional scepticism

throughout the audit. We also:

Identify and assess the risks of material misstatement of the financial statements, whether due to fraud or error, design and perform audit procedures responsive to those risks, and obtain audit evidence that is sufficient and appropriate to provide a basis for our opinion. The risk of not detecting a material misstatement resulting from fraud is higher than for one resulting from error, as fraud may involve collusion, forgery, intentional omissions, misrepresentations, or the override of internal control.
Obtain an understanding of internal control relevant to the audit in order to design audit procedures that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of the charitable company’s internal control.
Evaluate the appropriateness of accounting policies used and the reasonableness of accounting estimates and related disclosures made by the trustees.
Conclude on the appropriateness of the trustees’ use of the going concern basis of accounting and, based on the audit evidence obtained, whether a material uncertainty exists related to events or conditions that may cast significant doubt on the charitable company’s ability to continue as a going concern. If we conclude that a material uncertainty exists, we are required to draw attention in our auditor’s report to the related disclosures in the financial statements or, if such disclosures are inadequate, to modify our opinion. Our conclusions are based on the audit evidence obtained up to the date of our auditor’s report. However, future events or conditions may cause the charitable company to cease to continue as a going concern.

South East London Mind Annual Report and Financial Statements - 1 April 2023 - 31 March 2024

Evaluate the overall presentation, structure and content of the financial statements, including the disclosures, and whether the financial statements represent the underlying transactions and events in a manner that achieves fair presentation (ie. gives a true and fair view).

We communicate with those charged with governance regarding, among other matters, the planned scope and timing of the audit and significant audit findings, including any significant deficiencies in internal control that we identify during our audit.

Use of our report

This report is made solely to the charitable company’s members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the charitable company’s members those matters we are required to state to them in an auditor’s report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the charitable company and the charitable company’s members as a body, for our audit work, for this report, or for the opinions we have formed.

South East London Annual Event 2024

Above L to R: Mayoress and Mayor of Bromley, Mayor of Southwark, Ben Talyor (CEO SEL Mind) and Rikki Garcia (Chair, SEL Mind).

Lucy Hammond BSc FCA (Senior Statutory Auditor) For and on behalf of Kreston Reeves LLP Chartered Accountants Registered auditor Chichester

25 October 2024

South East London Mind Annual Report and Financial Statements - 1 April 2023 - 31 March 2024

Statement of Financial Activities (incorporating an Income and Expenditure Account) for the year ended 31 March 2024

~~a~~		Unrestricted Funds		Restricted Funds		Total Funds 2024		Unrestricted Funds		Restricted Funds		Total Funds 2023
	Note	£		£		£		£		£		£
Income from:
Donations & legacies		39,685		236,973		276,658		66,116		33,739		99,855
Other tradingactivities	5	74,041		-		74,041		59,104		-		59,104
Investment income		53,630		-		53,630		15,276		-		15,276
		167,356		236,973		404,329		140,496		33,739		174,235
Charitable activities:
Statutory funding	2	7,174,670		-		7,174,670		6,521,544		-		6,521,544
Grants	3	-		213,298		213,298		18,636		85,578		104,214
Fees receivable ~~oo~~	4 ~~oo~~	86,252 ~~oo~~	~~oo~~	2,988 ~~oo~~	~~oo~~	89,240 ~~oo~~	~~oo~~	25,119 ~~oo~~	~~oo~~	- ~~oo~~	~~oo~~	25,119 ~~oo~~
~~oo~~	~~oo~~	7,260,922 ~~oo~~	~~oo~~	216,286 ~~oo~~	~~oo~~	7,477,208 ~~oo~~	~~oo~~	6,565,299 ~~oo~~	~~oo~~	85,578 ~~oo~~	~~oo~~	6,650,877 ~~oo~~

Total income		7,428,278		453,259		7,881,537		6,705,795		119,317		6,825,112

Expenditure on:
Expenditure on raising funds	6	22,942		-		22,942		9,988		-		9,988
Expenditure on charitable activities	6	7,076,667		254,234		7,330,901		6,219,978		145,858		6,365,836
Total expenditure		7,099,609		254,234		7,353,843		6,229,966		145,858		6,375,824
Net income for theyear		328,669		199,025		527,694		475,829		(26,541)		449,288

Fund balances brought forward ~~—~~	~~—~~	3,330,388		103,431		3,433,819		2,854,559		129,972	~~	~~
~~—~~	~~—~~										~~	~~
Fund balances carried forward	14 & 15	3,659,057		302,456		3,961,513		3,330,388		103,431		3,433,819

All of the charity’s activities are continuing. The charity had no recognised or unrecognised gains or losses other than the net income for the year. The movement in reserves is shown above. The notes on pages 43 to 57 form part of these financial statements.

Donations and legacies includes £203K donated from Lambeth & Southwark Mind on our merger.

South East London Mind Annual Report and Financial Statements - 1 April 2023 - 31 March 2024

Balance Sheet

As at 31 March 2024 -

Company Number 04071152

				2024		2024		2023		2023
		Note		£		£		£		£
Fixed assets		10				526,443				530,845

Current assets
Debtors		11		490,790				469,058
Cash at bank and in hand				3,811,709				3,496,039
~~Po~~	~~Po~~	~~Po~~	~~Po~~	4,302,499 ~~Po~~	~~Po~~	~~Po~~	~~Po~~	3,965,097 ~~Po~~	~~Po~~	~~Po~~
~~Po~~	~~Po~~	~~Po~~	~~Po~~	~~Po~~	~~Po~~	~~Po~~	~~Po~~	~~Po~~	~~Po~~	~~Po~~
Creditors: amounts falling due within oneyear		12		(867,429)				(1,062,123)

Net current assets ~~SSS~~	~~SSS~~	~~SSS~~	~~SSS~~	~~SSS~~	~~SSS~~	3,435,070 ~~SSS~~	~~SSS~~	~~SSS~~	~~SSS~~	2,902,974 ~~SSS~~
Net assets ~~SSS~~	~~SSS~~	~~SSS~~	~~SSS~~	~~SSS~~	~~SSS~~	3,961,513 ~~SSS~~	~~SSS~~	~~SSS~~	~~SSS~~	3,433,819 ~~SSS~~
~~SSS~~	~~SSS~~	~~SSS~~	~~SSS~~	~~SSS~~	~~SSS~~	~~SSS~~	~~SSS~~	~~SSS~~	~~SSS~~	~~SSS~~
Funds ~~SSS~~	~~SSS~~	~~SSS~~	~~SSS~~	~~SSS~~	~~SSS~~	~~SSS~~	~~SSS~~	~~SSS~~	~~SSS~~	~~SSS~~
Restricted funds ~~SSS~~	~~SSS~~	14,16 ~~SSS~~	~~SSS~~	~~SSS~~	~~SSS~~	302,456 ~~SSS~~	~~SSS~~	~~SSS~~	~~SSS~~	103,431 ~~SSS~~
Unrestricted funds: ~~SSS~~	~~SSS~~	~~SSS~~	~~SSS~~	~~SSS~~	~~SSS~~	~~SSS~~	~~SSS~~	~~SSS~~	~~SSS~~	~~SSS~~
Designated funds		15				1,494,996				1,549,932
General funds		16	~~——~~	~~——~~	~~——~~	2,164,061 ~~——~~	~~——~~	~~——~~	~~——~~	1,780,456 ~~——~~
			~~——~~	~~——~~	~~——~~	3,961,513 ~~——~~	~~——~~	~~——~~	~~——~~	3,433,819 ~~——~~

The notes on pages 45 to 61 form part of these financial statements.

The financial statements have been prepared in accordance with the special provisions of part 15 of the Companies Act 2006 relating to small companies.

Approved by the Trustees on 25 September 2024 and signed on their behalf by: Rikki Garcia aE South East London Mind Annual Report and Financial Statements - 1 April 2023 - 31 March 2024

Statement of Cash Flows

As at 31 March 2024

		2024		2024		2023		2023
		£		£		£		£
Cash flows from operating activities:
Net cash provided by operating activities ~~ee~~		~~ee~~	~~	~~	302,630 ~~en ss~~	~~ss~~	~~ss~~
Cash flows from investing activities: ~~ee~~		~~ee~~	~~	~~	~~en ss~~	~~ss~~	~~ss~~
Interest from investments ~~ee~~		53,630 ~~ee~~	~~	~~	~~en ss~~	~~ss~~	15,276 ~~ss=—~~	~~=—~~
Purchase of property, plant and equipment ~~ee ~~		(40,590) ~~ee ~~	~~	~~	~~en ss~~	~~ss~~	(299,002) ~~ss=—~~	~~=—~~
Net cash used in investing activities				13,040		~~=—~~	~~=—~~	(283,726) ~~=—~~
Change in cash and cash equivalents in the reporting period				315,670		~~=—~~	~~=—~~	244,742 ~~=—~~
						~~=—~~	~~=—~~	~~=—~~
Cash and cash equivalents at the beginning of the reporting period				3,496,039				3,251,297
				~~SS~~	~~SS~~	~~SS~~	~~SS~~	~~SS~~
Cash and cash equivalents at the end of the reporting period				3,811,709 ~~SS~~	~~SS~~	~~SS~~	~~SS~~	3,496,039 ~~SS~~
				~~SS~~	~~SS~~	~~SS~~	~~SS~~	~~SS~~
Reconciliation of net income/(expenditure) to net cash flow from operating activities ~~SS~~					~~SS~~	2024 £ ~~SS~~	~~SS~~	2023 £ ~~SS~~
Net income/(expenditure) for the reporting period (as per SOFA)						527,694		449,288

Adjustments for: ~~———~~						~~ee~~	~~ee~~	~~ee~~
Depreciation charges ~~———~~						44,992 ~~ee~~	~~ee~~	41,067 ~~ee~~
Interest ~~———~~						(53,630) ~~ee~~	~~ee~~	(15,276) ~~ee~~
Decrease/(increase) in debtors ~~———~~ ~~ee~~	~~ee~~	~~ee~~	~~ee~~	~~ee~~	~~ee~~	(21,732) ~~ee~~ ~~ee~~	~~ee~~ ~~ee~~	157,440 ~~ee~~ ~~ee~~
(Decrease) / Increase in Creditors ~~———~~ ~~ee~~	~~ee~~	~~ee~~	~~ee~~	~~ee~~	~~ee~~	(194,694) ~~ee~~ ~~ee~~	~~ee~~ ~~ee~~	(104,051) ~~ee~~ ~~ee~~
Net cash provided by operating activities						302,630		528,468
				~~ee~~		~~ee~~	~~ee~~	~~ee~~
Analysis of cash and cash equivalents ~~ee~~	~~ee~~	~~ee~~	~~ee~~	~~ee~~ ~~ee~~	~~ee~~	~~ee~~ ~~ee~~	~~ee~~ ~~ee~~	~~ee~~ ~~ee~~
Cash in hand ~~ee~~	~~ee~~	~~ee~~	~~ee~~	~~ee~~ ~~ee~~	~~ee~~	3,811,709 ~~ee~~ ~~ee~~	~~ee~~ ~~ee~~	3,496,039 ~~ee~~ ~~ee~~
Total cash and cash equivalents ~~ee~~	~~ee~~	~~ee~~	~~ee~~	~~ee~~ ~~ee~~	~~ee~~	3,811,709 ~~ee~~ ~~ee~~	~~ee~~ ~~ee~~	3,496,039 ~~ee~~ ~~ee~~

Notes to the Financial Statements

For the year ended 31 March 2024

1. Accounting policies

The principal accounting policies adopted, judgements and key sources of estimation uncertainty in the preparation of the financial statements are as follows:

a. Basis of preparation

The financial statements have been prepared in accordance with Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) - (Charities SORP (FRS 102 second edition)).

The charity meets the definition of a public benefit entity under FRS 102. Assets and liabilities are initially recognised at historical cost or transaction value unless otherwise stated in the relevant accounting policy note(s).

b. Preparation of accounts on a going concern basis

The trustees consider there are no material uncertainties about the charity’s ability to continue as a going concern. The review of our financial position, reserves levels and future plans gives trustees confidence the charity remains a going concern for the foreseeable future.

c. Income

All income is included in the statement of financial activities when the charity is entitled to the income, it is probable that income will be received and the amount can be quantified with reasonable accuracy. The following specific policies are applied to particular categories of income:

Statutory Funding : Recognised when due in accordance with contract.

Grants: Grants, including grants for the purchase of fixed assets, are shown in the Statement of Financial Activities in the year for which they are receivable.

Donations and Gifts: Income received by the way of donations and gifts are included in the Statement of Financial Activities in the year in which they are received. No amounts are included in the financial statements for services donated by volunteers.

d. Expenditure

All expenditure is accounted for on an accruals basis and is classified under headings that aggregate all costs relating to the activity. Where costs cannot be directly attributed to a particular activity, they have been allocated on a basis consistent with the use of resources such as time spent or space used. Governance costs include costs incurred in meeting the constitutional and statutory requirements.

South East London Mind Annual Report and Financial Statements - 1 April 2023 - 31 March 2024

e. Fixed assets and depreciation

Tangible fixed assets costing more than £500 are capitalised at cost. The freehold property included is at the value as at 1 January 2001 when it was transferred to Bromley Mind.

Depreciation is provided on all fixed assets at rates calculated to write off the cost on a straight line basis over their expected economic lives, with a full year’s depreciation charge in the year of acquisition, as follows:

Freehold property is not depreciated on the basis that the market value exceeds book cost
Leasehold property development over the remaining life of the lease
Freehold property renovation over ten years
Furniture and equipment over ten years or to match the remaining length of the lease in the building where they are if shorter
Computer equipment over four years

f. Financial instruments

The charity has only financial assets and liabilities of a kind that qualify as basic financial instruments. Basic financial instruments are initially recognised at transaction value and subsequently measured at their settlement value.

h. Cash at bank and in hand

Cash at bank and cash in hand includes cash and short term highly liquid investments.

i. Creditors and provisions

Creditors and provision are recognised where the charity has a present obligation resulting from a past event that will probably result in the transfer of funds to a third party and the amount due to settle the obligation can be measured or estimated reliably. Creditors and provisions are normally recognised at their settlement amount after allowing for any trade discounts due.

j. Fund accounting

Designated funds are unrestricted funds, which are earmarked by the trustees for a particular purpose.

Restricted funds are funds subject to specific restricted conditions imposed by the donors. The aims and uses of these funds are set out in the notes to the financial statements.

k. Operating Leases

All leases of buildings and equipment are considered to be operating leases, and rentals are charged to the Statement of Financial Activities when incurred. No assets are held under hire purchase agreements.

l. Pensions

g. Debtors

Trade and other debtors are recognised at the settlement amount due after any trade discounts offered. Prepayments are valued at the amount prepaid net of any trade discounts due.

The Charity makes employer contributions to two schemes run by The Pensions Trust and also to NHS Pensions. The Pensions Trust is an occupational pension scheme provider for organisations involved in social, educational, charitable, voluntary or similar work. The financial position and the income and expenditure of The Pensions Trust are disclosed in its annual financial statements.

South East London Mind Annual Report and Financial Statements - 1 April 2023 - 31 March 2024

Although The Pensions Trust is a defined contribution scheme, a shortfall has occurred on a legacy part of the scheme that was defined benefit and each contributor is required to make good their share of the shortfall. On adopting FRS 102 this liability is now shown as a liability. The liability is reduced when payments are made to The Pension Trust. There is no liability to disclose in relation to the NHS pensions.

m. Taxation

The charitable company is exempt from taxation on its principal activities.

n. Employee benefits

Short term benefits - Short term benefits including holiday pay are recognised as an expense in the period in which the service is received.

Revisions to accounting estimates are recognised in the period in which the estimate is revised if the revision affects only that period, or in the period of the revision and future periods if the revision affected current and future periods.

Judgements made by the trustees, in the application of these accounting policies that have significant effect on the financial statements and estimates with a significant risk of material adjustment in the next year are deemed to be in relation to the depreciation rates of tangible fixed assets and are discussed above.

In the view of the trustees, no assumptions concerning the future or estimation uncertainty affecting assets or liabilities at the balance sheet date are likely to result in a material adjustment to their carrying amounts in the next financial year.

Employee termination benefits - Termination benefits are accounted for on an accrual basis and in line with FRS 102.

o. Critical areas of judgement and estimation

In the application of the accounting policies, trustees are required to make judgement, estimates, and assumptions about the carrying value of assets and liabilities that are not readily apparent from other sources. The estimates and underlying assumptions are based on historical experience and other factors that are considered to be relevant. Actual results may differ from these estimates.

The estimates and underlying assumptions are reviewed on an ongoing basis.

South East London Mind Annual Report and Financial Statements - 1 April 2023 - 31 March 2024

Notes to the Financial Statements for the year ended 31 March 2024

----- Start of picture text -----
Unrestricted Restricted Total Funds Total Funds
Funds Funds 2024 2023
£ £ £ £
2. Statutory Funding
London Borough of Bromley 490,000 - 490,000 682,819
London Borough of Lewisham 123,960 - 123,960 585,016
Royal Borough of Greenwich 316,145 - 316,145 343,312
South East London Integrated Commissioning Board 4,218,248 - 4,218,248 3,219,695
Oxleas NHS Foundation Trust 274,900 - 274,900 280,500
South London & Maudsley NHS Foundation Trust 1,407,878 - 1,407,878 1,143,740
Bromley Third Sector Enterprise 343,539 - 343,539 266,462
-
7,174,670 7,174,670 6,521,544
3. Grants
Peer Support Greenwich - 50,120 50,120 45,000
Connecting Communities Greenwich - 50,027 50,027 40,500
Mind - Merger with Lambeth & Southwark Mind - 33,895 33,895 -
Minds Up Greenwich - 32,965 32,965 -
Mindful Mums Greenwich - 27,669 27,669 -
Lambeth Info Service - 10,880 10,880 -
Black River Counselling - 10,341 10,341 -
Being Dad Greenwich - 505 505 -
Young Onset Dementia Activists - - - 39
Access to Work Scheme - (3,104) (3,104) 18,675
-
213,298 213,298 148,479
4. Fees receivable
MindCare Services 86,252 - 86,252 25,119
Low-Cost Counselling Service - 2,988 2,988 -
86,252 2,988 89,240 25,119
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South East London Mind Annual Report and Financial Statements - 1 April 2023 - 31 March 2024

Notes to the Financial Statements for the year ended 31 March 2024

----- Start of picture text -----
Unrestricted Restricted Total Funds Total Funds
Funds Funds 2024 2023
£ £ £ £
5. Trading Activities
Room hire & equipment 3,743 - 3,743 1,360
Training and Consultancy 44,900 - 44,900 45,427
Schools and College Counselling 21,328 - 21,328 -
Other 4,070 - 4,070 12,317
-
74,041 74,041 59,104
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South East London Mind Annual Report and Financial Statements - 1 April 2023 - 31 March 2024

Notes to the Financial Statements for the year ended 31 March 2024

		Unrestricted Funds 2024	Restricted Funds 2024	Total Funds 2024	Unrestricted Funds 2023	Restricted Funds 2023	Total Funds 2023
		£	£	£	£	£	£
6.	Expenditure
	Expenditure on raising funds	22,942	-	22,942	9,988	-	9,988
		22,942	-	22,942	9,988	-	9,988

	Expenditure on charitable activities
	Mental Health Services
	Staf costs	3,539,652	94,266	3,633,918	3,072,674	58,073	3,130,747
	Other direct costs	1,263,255	43,620	1,306,875	775,366	12,238	787,604
	Support costs	1,175,956	25,965	1,201,921	918,843	25,085	943,928
	Wellbeing and Resilience
	Staf costs	160,323	63,636	223,959	142,880	26,017	168,897
	Other direct costs	18,459	1,810	20,269	7,926	1,293	9,219
	Support costs	43,773	12,395	56,168	36,010	3,554	39,564
	Dementia Services
	Staf costs	532,815	8,939	541,754	788,093	9,089	797,182
	Other direct costs	170,285	1,849	172,134	234,104	9,035	243,139
	Support costs	172,149	1,754	173,903	244,082	1,474	245,556
		7,076,667	254,234	7,330,901	6,219,978	145,858	6,365,836

	Support Costs
	Salaries	706,373	20,358	726,731	559,943	14,064	574,007
	Other staf costs	113,604	3,274	116,878	131,846	3,311	135,157
	Premises costs	149,661	4,313	153,974	108,272	2,720	110,992
	Governance	123,337	3,555	126,892	110,703	2,780	113,483
	Ofce costs	43,697	1,259	44,956	59,418	1,492	60,910
	Publicity	9,375	270	9,645	8,272	208	8,480
	Fees forprofessional services	76,349	2,200	78,549	72,087	1,810	73,897
	Computer support	125,751	3,624	129,375	108,333	2,722	111,055
	Depreciation	43,731	1,261	44,992	40,061	1,006	41,067
		1,391,878	40,114	1,431,992	1,198,935	30,113	1,229,048
Support costs are allocated to projects in based on the time spent on governance.		the ratio of the projects’ direct expenditure. Within governance costs, the salaries of staf have been included

South East London Mind Annual Report and Financial Statements - 1 April 2023 - 31 March 2024

Notes to the Financial Statements for the year ended 31 March 2024

----- Start of picture text -----
2024 2023
7. Net expenditure
£ £
This is stated after charging:
Audit fees 22,775 13,214
Depreciation charges 44,992 41,067
Operating leases 46,964 35,446
8. Employees
The average (full time equivalent) number of persons
employed during the period was 141 135
Average number of staff during the period 205 192
Staff costs (for the above persons) £ £
Salaries 4,648,306 4,198,612
Social Security costs 397,826 376,316
Pension costs 171,498 150,555
Agency costs - 19,770
Redundancy costs 1,900 4,500
5,219,530 4,749,753
One employee received remuneration (excluding employer pension contributions) that fell in the band £70,000 to £80,000 (2023:
one).
One employee received remuneration (excluding employer pension contributions) that fell in the band £60,000 to £70,000 (2023:
nil).
Remuneration of key management staff was £291,968 for the year (2023: £275,259). This has increased due to pay awards.
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South East London Mind Annual Report and Financial Statements - 1 April 2023 - 31 March 2024

Notes to the Financial Statements for the year ended 31 March 2024

9. Trustees

No Trustees received any remuneration for their services during the year (2023: nil). No Trustees expenses were paid during the year (2023: nil). Expenditure on Trustee training was £793 for the year (2023: £980).

10. Fixed Assets
	Freehold Property	Freehold renovation	Leasehold improvement	Furniture & equipment	Computer equipment	Sofware & systems	Total 2024
	£	£	£	£	£	£	£
Cost/value
At 1 April 2023	230,000	333,782	16,280	116,476	217,700	-	914,238
Additions in theyear	-	9,903	-	-	26,139	4,548	40,590
Disposals in theyear	-	-	-	-	-	-	-
At 31 March 2024	230,000	343,685	16,280	116,476	243,839	4,548	954,828

Depreciation
At 1 April 2023	79,350	36,265	11,396	102,351	154,031	-	383,393
Charge for theyear	-	-	1,628	5,135	38,229	-	44,992
Disposals in theyear	-	-	-	-	-	-	-
At 31 March 2024	79,350	36,265	13,024	107,486	192,260	-	428,385

Net book value at 31 March 2024	150,650	307,420	3,256	8,990	51,579	4,548	526,443

Net book value at 31 March 2023	150,650	297,517	4,884	14,125	63,669	-	530,845

South East London Mind Annual Report and Financial Statements - 1 April 2023 - 31 March 2024

Notes to the Financial Statements for the year ended 31 March 2024

----- Start of picture text -----
11. Debtors
2024 2023
£ £
Prepayments 73,450 30,057
Sales ledger and other debtors 417,340 439,001
490,790 469,058
The sales ledger balance at year end included balances for South East London Clinical Commissioning Group (£252,763), Oxleas NHS
Foundation Trust (£59,950) and the remaining monies held by Lambeth and Southwark Mind (£32,449). The majority of sales ledger
balances have been paid in full and there is no provision for doubtful debts.
12. Creditors
2024 2023
Amounts falling due within one year £ £
Trade creditors 192,288 138,847
Other creditors 4,611 7,273
Accruals and deferred income 670,530 916,003
Other taxes and social security - -
867,429 1,062,123
Included within other creditors is an amount totalling £460 (2023: £2,868) due in respect of pension contributions.
13. Deferred income
Brought forward 804,048 882,403
Released in SOFA (498,029) (312,105)
Deferred during year 111,479 233,750
Carried forward 417,498 804,048
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South East London Mind Annual Report and Financial Statements - 1 April 2023 - 31 March 2024

Notes to the Financial Statements for the year ended 31 March 2024

		At 1 April 2023	Income	Expenditure	At 31 March 2024	At 1 April 2022	Income	Expenditure	At 31 March 2023
		£	£	£	£	£	£	£	£
14.	Restricted Funds
	Recovery Works Fundraising	1,377	-	-	1,377	1,377	-	-	1,377
	Recovery Works Donations & legacies	2,425	51	-	2,476	2,425	-	-	2,425
	Lewisham MindCare donations	-	-	-	-	343	-	(343)	-
	Bromley Dementia Hub donations	5,330	-	-	5,330	5,291	39	-	5,330
	Mindful Mums	206	3,000	-	3,206	186	20	-	206
	Dementia Café Donations	-	100	(100)	-	-	-	-	-
	MindCare Donations	2,180	100	-	2,280	2,100	80	-	2,180
	Greenwich Amenities Fund	1,684	1,197	-	2,881	1,684	-	-	1,684
	Greenwich Donations	26,182	4,267	-	30,449	26,022	160	-	26,182
	Greenwich Connecting Communities	16,061	50,027	(41,362)	24,726	15,532	40,500	(39,971)	16,061
	Greenwich Peer Support	5,683	50,130	(53,180)	2,633	7,743	45,000	(47,060)	5,683
	Mind – Get Set Go	6,507	-	(1,013)	5,494	6,507	-	-	6,507
	Mind – Peer Support Hub	-	-	-	-	8,364	-	(8,364)	-
	Mind – Mentally Healthy Universities	9,846	-	-	9,846	9,846	-	-	9,846
	Greenwich Counselling Services	625	-	-	625	625	-	-	625
	Greenwich Mindline	444	-	-	444	444	-	-	444
	Orpington Dementia Respite	750	-	(750)	-	7,500	-	(6,750)	750
	Minds Up	24,031	46,772	(50,460)	20,343	31,200	23,694	(30,863)	24,031
	Recovery College	100	228	-	328	100	-	-	100
	Young Onset Dementia Activists	-	11,692	(11,692)	-	2,682	9,824	(12,506)	-
	Greenwich Being Dad Grant	-	505	(505)	-	-	-	-	-
	Greenwich Mindful Mums Grant	-	27,669	(26,877)	792	-	-	-	-
	Mind - LSM Merger	-	33,895	(33,895)	-	-	-	-	-

South East London Mind Annual Report and Financial Statements - 1 April 2023 - 31 March 2024

Notes to the Financial Statements for the year ended 31 March 2024

----- Start of picture text -----
At 1 April Income Expenditure At 31 March At 1 April Income Expenditure At 31 March
2023 2024 2022 2023
£ £ £ £ £ £ £ £
14. Restricted Funds - continued
- - - -
Lambeth and Southwark Mind
- -
142,906 142,906
(general)
- - - - -
Black River Counselling 16,118 (9,527) 6,591
- - - - - -
Low Cost Counselling 9,000 (9,000)
- - - - -
Befriending Service 4,481 (1,151) 3,330
Lambeth Information Service - 27,317 (8,344) 18,973 - - - -
Mind Continuity Fund - 6,874 (6,378) 496 - - - -
- - - - - -
Peter Stebbings Memorial Fund 20,032 20,032
Access to Work - (3,102) - (3,102) - - - -
103,431 453,259 (254,234) 302,456 129,972 119,317 (145,858) 103,431
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South East London Mind Annual Report and Financial Statements - 1 April 2023 - 31 March 2024

Notes to the Financial Statements for the year ended 31 March 2024

----- Start of picture text -----
Recovery Works Fundraising – funds raised to support the service. Orpington Dementia Respite – grant from The Phillips Foundation to provide
additional dementia respite services in Orpington.
Recovery Works Donations – donations to support this service. Minds Up – a wellbeing training programme taking place in schools, made possible
by in memoriam donations and ongoing fundraising.
Bromley Dementia Hub donations – donations to support this service. Recovery College – donations made to support this service.
Lewisham MindCare donations – donations to support this service. The Young Onset Dementia Activists (YODA) – donations used to fund our work
fund was fully utilised in the year with young onset dementia clients. This is also funded by our designated funds
Mindful Mums – donations to support this service. Greenwich Mindful Mums – grant from the Royal Borough of Greenwich to
support mothers during pregnancy and their child’s first year.
Dementia café donations – donations to support the dementia café. Greenwich Being Dad – grant from Royal Borough of Greenwich to support
expectant fathers, and fathers with children aged under 2.
MindCare donations – donations received to support our dementia work. Mind – LSM Merger – a grant from Mind to support the transition of the merger
with Lambeth and Southwark Mind.
Greenwich Amenities Fund – the accumulation of donations and fundraising Lambeth and Southwark Mind (general) – funds received from Lambeth and
income. It is used to support group activities. Southwark Mind which are not restricted for a specific service, but will be used
within the boroughs of Lambeth and Southwark.
Greenwich donations – donations to support our services in Greenwich. Black River Counselling – LSM funds ringfenced to support this service.
Greenwich Connecting Communities – a project to provide support to Lambeth Information Service – a grant from the NHS for the provision of an
people, funded by a grant from the Royal Borough of Greenwich. information service and maintenance of the online mental health
Greenwich Peer Support – a project to provide peer support to people Befriending Service – funds which are used to provide a telephone befriending
funded from a grant from the Royal Borough of Greenwich. The fund was fully service in Lambeth and Southwark.
utilised in the year.
Mind – Get Set Go – a grant from Mind to encourage physical activity. Low Cost Counselling – LSM funds ringfenced to support this service.
Mind – Peer Support Hub – a grant to fund a work to support the Mind Continuity Fund – a grant from National Mind to help improve the
development of peer support groups to help people with mental health fundraising capability of Lambeth and Southwark Mind.
problems across South London. This grant has now been spent
Mind – Mentally Healthy Universities – a grant from Goldman Sachs to Peter Stebbings Memorial Fund – a grant from the Peter Stebbings Memorial
provide mental health support to students at Greenwich University. Charity to provide peer support to under-represented communities.
Greenwich Counselling Service – donations to support this service. Access to Work – amounts spent and claimed on this scheme. The negative
income arose due to an over-accrual in the previous year.
Greenwich Mindline Fund – donations to support this service.
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South East London Mind Annual Report and Financial Statements - 1 April 2023 - 31 March 2024

Notes to the Financial Statements for the year ended 31 March 2024

----- Start of picture text -----
At 1 April Increase in Decrease in At 31 March At 1 April Increase in Decrease in At 31 March
2023 the year the year 2024 2022 the year the year 2023
15. Designated Funds
----- End of picture text -----

		At 1 April 2023	Increase in the year	Decrease in the year	At 31 March 2024	At 1 April 2022	Increase in the year	Decrease in the year	At 31 March 2023
15.	Designated Funds


	Tangible Fixed Assets Fund	530,845	40,590	(44,992)	526,443	272,910	299,002	(41,067)	530,845
	Service Development Fund	200,000	-	-	200,000	100,000	140,000	(40,000)	200,000
	Dementia Café	2,698	-	(1,963)	735	5,057	-	(2,359)	2,698
	Premises Fund	505,000	-	(32,839)	472,161	485,000	277,526	(257,526)	505,000
	Digital Fund	100,000	-	(49,234)	50,766	100,000	-	-	100,000
	Minds Up! Fund	60,000	-	-	60,000	60,000	-	-	60,000
	Lambeth and Southwark Mind	100,000	-	(44,668)	55,332	-	100,000	-	100,000
	YODA	37,585	-	(9,797)	27,788	-	40,000	(2,415)	37,585
	Mindful Mums	5,700	-	(5,700)	-	-	5,700	-	5,700
	Greenwich Equality Grants	8,104	-	-	8,104	-	8,104	-	8,104
	Service Transition Fund	-	93,667	-	93,667	-	-	-	-
		1,549,932	134,257	(189,193)	1,494,996	1,022,967	870,332	(343,367)	1,549,932

Tangible Fixed Asset Fund – represents assets of the Charity used for the purchase of tangible fixed assets after the deduction of depreciation, which is therefore not free for other use within the Charity.

Service Development Fund – to enable the organisation to respond to new initiatives

Dementia Café Fund – comes from unspent past funding that Commissioners have agreed can be used to fund the dementia café.

Premises Fund – to help fund the organisation’s future premises needs. We will continue to spend this in 2023/24.

Digital Fund – to fund improvements to our digital capacity and capabilities

Minds Up Fund – set up to fund the expansion of this project to help young people with their mental health to other schools Lambeth and Southwark Mind – we have set aside some funds to support some of their services post-merger, if necessary.

YODA – to fund the continuation of our work with clients with young onset dementia

Mindful Mums – funded some consultancy to support our Lewisham Mindful Mums LGBTQ+ groups

Greenwich Equality Grants – to fund a grant giving programme to smaller charities working with underrepresented communities in Greenwich

Service Transition Fund – funds set aside to improve service delivery

South East London Mind Annual Report and Financial Statements - 1 April 2023 - 31 March 2024

Notes to the Financial Statements for the year ended 31 March 2024

----- Start of picture text -----
16. Analysis of Net Assets between Funds
Tangible Fixed Assets 2024 Net Current Assets 2024 Total
£ £ £
-
Restricted funds 302,456 302,456
Unrestricted funds 526,443 3,132,614 3,659,057
526,443 3,435,070 3,961,513
Tangible Fixed Assets 2023 Net Current Assets 2023 Total
£ £ £
-
Restricted funds 103,431 103,431
Unrestricted funds 530,846 2,799,542 3,330,388
530,846 2,902,973 3,433,819
----- End of picture text -----

----- Start of picture text -----
17. Commitments under Operating Leases
2024 2023
----- End of picture text -----

17. Commitments under Operating Leases	17. Commitments under Operating Leases	17. Commitments under Operating Leases	17. Commitments under Operating Leases	17. Commitments under Operating Leases
	2024		2023

	Land & buildings	Equipment	Land & buildings	Equipment
	£	£	£	£
Total payment due:
Within oneyear	19,880	-	32,200	-
Within two to fveyears	-	-	4,167	-
Afer fveyears	-	-	-	-
	19,880	-	36,367	-

18. Analysis of changes	in net debt
	At 1 April 2023	Cash fows	At 31 March 2024
	£	£	£

Cash at bank and in hand	3,496,039	302,630	3,811,709
	3,496,039	302,630	3,811,709

South East London Mind Annual Report and Financial Statements - 1 April 2023 - 31 March 2024

Notes to the Financial Statements for the year ended 31 March 2024

19. Related parties

Declarations have been obtained from all of the Trustees and Senior Leadership Team of South East London Mind. They confirm that each is a fit and proper person to act as a Charity Trustee under the Finance Act 2010.

There have been no related party transactions during the year or during the previous financial year.

20. Liabilities of members

The Charity is constituted as a company limited by guarantee and has no share capital. In the event of the Charity being wound up, the liability of each of the 12 (2020: 76) members is limited to the sum of £1.

In November 2021 our Articles of Association were amended so that the only members of the organisation are the Trustees (Directors).

21. Pensions

The charity makes employer contributions to two multi-employer schemes run by The Pensions Trust; the Flexible Retirement Plan and the Growth Plan Series 4; both of which are defined contribution schemes. The Growth Plan Series 4 has predecessors in Series 1, 2 and 3 which are all now closed. Series 1 and 2 are classified as defined benefit schemes in the UK. The schemes are multi-employer schemes which provide benefits to some 950 non-associated participating employers. It is not possible for the charity to obtain sufficient information to enable it to account for the scheme as a defined benefit scheme. Therefore, it accounts for the scheme as a defined contribution scheme.

The scheme is subject to the funding legislation outlined in the Pensions Act 2014, which came into force on 30 December 2005. This, together with documents issued by the Pensions Regulator and Technical Actuarial Standards issued by the Financial Reporting Council, set out the framework for funding defined benefit occupational pension schemes in the UK.

The scheme is classified as a ‘last-man standing arrangement’. Therefore, the company is potentially liable for other participating employers’ obligations if those employers are unable to meet their share of the scheme deficit on an annuity purchase basis on withdrawal from the scheme.

A full actuarial valuation for the scheme was carried out at 30 September 2020. This valuation showed assets of £800.3m, liabilities of £831.9m and a deficit of £31.6m. To eliminate this funding shortfall, the Trustee has asked

the participating employers to pay additional contributions to the scheme until January 2025. The share of the contribution is allocated to each participating employer in line with their estimated share of the Series 1 and Series 2 scheme liabilities.

South East London Mind’s share of these contributions has a net present value of £417 at 31 March 2024 (2023: £892) and the liability is reflected in the accounts. The discount rates used for the March 2023 valuation is 5.31%

The Charity also makes contributions to the NHS Pension scheme in relation to three employees that transferred into the organisation during 2016/17 under TUPE regulations. The scheme is an unfunded defined benefits scheme that covers NHS employers, GP practices and other bodies allowed under the discretion of the Secretary of State in England and Wales. They are not designed to be run in a way that would enable NHS bodies to identify their share of the underlying scheme assets and liabilities. Therefore, the scheme is accounted for as if it were a defined contribution scheme: the cost to the NHS body of participating is taken as equal to the contributions payable to that scheme for the accounting period. Employers pension cost contributions are charged to operating expense as and when they become due at the rate determined.

South East London Mind Annual Report and Financial Statements - 1 April 2023 - 31 March 2024

South East London Mind Limited

Contents

Trustees’ Annual Report

Structure, Governance and Management

Charity objects

Report of the Board of Trustees for the year ended 31st March 2024

South East London Mind’s objects are:

Charity governance code

Trustee recruitment

Trustee induction, training and review

Organisation

Risk Management Policy statement

Inclusion statement

Working in partnership

Safeguarding

Staffing

Involvement

Ambassadors

Vision, Purpose, Values, Aims and Objectives

Vision

Aims

Purpose

Strategic objectives

Values

Main Achievements in 2023-24

Excellence

Our people

Engagement

Our infrastructure

Development

Performance in 2023-24

During the year, SEL Mind services provided direct help to 13,167 people.

Client feedback

Bromley Mental Health Hub

Bromley Mental Health Hub client story Shanice’s experience - “ I will cherish how much ” I’ve grown thanks to this support

Recovery Works

Recovery Works client story

Sophia’s experience - “ I should have been broken but instead I have thrived ”

Perinatal Community Outreach Support

Care Team approach

IPS Employment Support

IPS Employment Support client story Robin’s experience - “ I felt like I could talk to ” them about anything without judgment

Benefits Assessment Support Service

Lewisham Primary Care and Community Mental Health Services

Culturally Diverse Communities Programme

Greenwich Mental Health Hub

Greenwich Mental Health Hub client story Emir’s experience - “ I’m so grateful for this second chance ”

Greenwich Counselling Services

Greenwich Peer Support client story Sarah’s experience - “ If I hadn’t received this ” support I still would have been in my shell

Connecting Communities in Greenwich

Counselling in School and College settings

Lambeth and Southwark Counselling services

Black River Counselling client story

Lived Experience Support Workers

Lived Experience Support Worker client story Michael’s experience - “ This was the most useful support I’ve ever had ”

Information and Advice Service in Lambeth and Southwark

Southwark Women’s Forum

Suicide Bereavement Service client story Alice’s experience - “ It was fantastic to be in a group of people who had a similar experience ”

South East London Suicide Bereavement Service

Greenwich MindCare

Dementia Skills Training and Consultancy

Peer Support In-reach

Bromley Well

Mindful Mums and Being Dad

Bromley Well Mental Health Carers client story ” Julie’s experience - “ it makes me feel less alone and takes me out my bubble of worry

Mindful Mums client story

Lisa’s experience - “I would have felt lost without this”

Being Dad client story

James’s experience - “I could be open with no risk of judgment”

Minds Up

Mental Wellbeing Training

MindCare Dementia Services

Respite at Home Service

Young Onset Dementia Activists (YODA)

MindCare Dementia Respite client story Kath’s experience - “ This service was invaluable to me ”

YODA client story

Katie’s experience - “ you can tell they care about the person you love ”

Bromley Dementia Support Hub client story

Claire’s experience - “ until I found fellow wives in the same boat, I felt totally isolated ”