COMPANY NUMBER.. 03926026 CHARITY NUMBER.. 1082658 AGE UK KENSINGTON AND CHELSEA TRUSTEES, ANNUAL REPORT AND FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021 AGE UK KENSINGTON AND CHELSEA TRUSTEES, ANNUAL REPORT AND FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021 Contents Reference and 8dminislralion details Trustees. annual report 3-16 Independent auditor's report 17~19 Consolidated statement of financial aclwilies lincorporaling the income and expenditure account) Balance sheets 20 21 Consolidated cash flow slalemenl 22 Notes lo the financial statements 23-36 AGE UK KENSINGTON AND CHELSEA TRUSTEES, ANNUAL REPORT AND FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021 Reference and administration details Registered charlty name Age UK Kensington & Chelsea Charity reglstration number 1082658 Company registration number 03926026 PrSnclpal and register&d oflice 1 Thorpe Close London W10 5XL Trustees and Directors Three Trustees slepped down during the year- Moya Denman, our Treasurer Timothy Nicholls and Barbara Ilias. We wore deeply saddened lo learn that Barbara passed away recently. We would like lo thank them for their dedication and long service lo the organizalion. championing older people's rights in the Borough and supporting the organisslion Ihiough many challenging limes. We were delighted lo welcome a number of new Tru51ees who joined vs in April 2020- lan Hill as our Treasurer. Nichola Hill. Nicola Maguire, Charlene Booth, Sarah Fahy and Kattr Scally. The trustees who setved the Charity during the year and up lo the date of signing of this report were as follows.. Martin Pendry Christine Vigars Chair of the BoaTd of Trustees Vi¢e-Chair Tieasurer Kale Sca11y Christine Blewell Nicola Maguire Nicola Hill Sarah F8hy Charlene Booth Timothy Nicholls Barbara Ilias Moya Denma Company Secretary Jess Millwood Management Team The Executive Management Team who served the charity during the year and up to the dale of signing this report were as follows.. Jess Millwood James Lewis Debra Bollan An8slasio Cabello Keeley Ti¢kner Michael Kings Karen Gilchrisl Rob Kelly Chief Executive Director of Finance and Resources Head of Fundraising Head of Community Engagement Head of Health and Social Prescfibing Strategic D&velopment Manager Al Home Registered Manager Director of Services AGE UK KENSINGTON AND CHELSEA TRUSTEES, ANNUAL REPORT AND FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021 Solicitors Bales Wells 10 Queen Street Place London EC4R 1BE Bankers Barclays Bank PLC Sciubbs Lane Leicestershire LE87 2BB CAF Bank King's Hill Wesl Malling Kent. ME19 4TA Scollish Widows Bank PO Box 883 Leeds LS19TY Auditor Sayer Vincent LLP Invicla House 108-114 Golden Lane London EC1Y OTL AGE UK KENSINGTON AND CHELSEA TRUSTEES, ANNUAL REPORT AND FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021 The Truslees, who are also directors of the charity for the purposes of Ihe Companies Act 2006, present their report wi(h the financial slalemenls of the charity for the year ended 31 March 2021. The Trustees have adopted the provisions of the Slalement of Recommended Pra¢lice ISORPI 'Accounling and Reporting by Charities.. The objectives of the Charlty are- To promote the relief of elderly people in any manner which now or hereaftgr may be deemed by law to be charitable in and around the Royal Borough of Kensington & Chelsea, At Age UK Konsington & Chelse8 we believe that older age is to be celebrated and that older people have a valued contribution lo make. Our activities continue lo be based on the local delivery of services reflecling the needs of our local community. The overall 8im of the Charity is lo improve the wellbeing of older people by offering a range of services which help at critical points when increasing age may bring challenges such as deteriorating health, loss ol a partner or friends and decreasing income. We are heavily reliant on a team of commilled and dedicated volunteers who continue lo help support older people in the borough. or who piovide additional support in the office. Our seNices are comprehensive and provide help ranging from informal social and leisure a¢livilies through lo more practical assistance such as technical advice on claiming welfare benefits. In¢reasingSy the NHS and government, both nationally and locally, are recognising the delTimental impa¢t ol isolation and loneliness on people's health and wellbeing, as well as the value of the voluntary se¢lor in providing costoffeclive seNices and support lo combat loneliness and keep older people al the heart of the community. Public Bènefit The Trustees confim that they have referred lo the guidance ¢onlained in the Charity Commission's geneTal guidance on public benefit when reviewng the Charity's objectives and activi(ies. and in p18nning future aclivilies. 11 is the judgement ol the Trustees that activities in PUfsuII of the above objectives fulSy meet the public benefit lest, which they have kept in mind in developing any new programs for the Charity. Overview of 2020-21 This year was an extraordinary, unprecedented and hugely challenging year due lo the Covid-19 Pandemic. In March 2020 we launched a major Emergency Response. Our major ¢onceTns for older people in the Royal Borough of Kensington and Chelsea focused around three main strands.. Access lo food and basic supplies Social isolation Maintaining health and wellbeing Community partners, including Al Manaar, the Volunteer Centre, Kensington and Chelsea Social Council, St Culhberts and Bay 20, stepped up immediately lo support the effort, and RBKC and the NHS responded by setting up almost overnight a Community Resilience Group, bringing together key players across public health, the NHS, the local aulhorrty and the voluntary sector. Throughout much ol the lockdown this Group rnel daily, ensuring that the response was joined up, fully informed and responding to local needs effecliveSy. We are incredibly grateful lo the Julia and Hans Rausing Trust for supporting our project so early on and lo our many other lunders including the Kensington and Chelsea Foundation for enabling us lo support over 1,000 of the most isolated older people across the Borough with food and basic supplies each week. We would also like to extend a very special thank YOU lo Al Manaar mosque for welcoming us into their space and allowing us lo use il as our base for the pandemic rèsponse as well as offering ongoing help and support with the response itself, The Emergency Response could not have happened wilhoul the generosity of our local commercial partners with in4(ind donations for which we are inciedibly grateful. This included.. support from Wailrose In Hi9h Street Kensington and also Be1gr8via with 8lmosl £1,000 of lood and loilelries.. local removals company, Davis and ac gave us fantastic help with logistics, drivers and vans right al the start lo deliver Care Packages with the support of volunteers. Wailrose gave us a dedicated driver free of charge from their John Lewis team to bring supplies from the Belgravia store, alld TfL via Dial a Ride al Weslway Community Trust and Net a Porter also AGE UK KENSINGTON AND CHELSEA TRUSTEES, ANNUAL REPORT AND FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021 supplied drivers and vans to support deliveries. 7 Saints reslauiant made hundreds of delicious fresh daily meals for older people unable lo cook, and we introduced a Mini Care Pack lo go alongside these whiGh did not contain any lins. Over lime, Chelsea Football Club also stepped up lo supply fresh daily meals. Altogether we supplied almost 70 older pec>ple a week with daily fresh meals. Many others also supported with kind donations and offers of help. 11 is impossible lo pul a monetary figure on the value of the in kind support as il was so varied and wide spread, bul suffice il lo say that the whole community stepped lorwards lo support the Emergency Response in any way they could, and for that we are endlessly grateful. Delivery of the weekly Care Packs was an excellent vehicle for messaging around Covid-19, as well as mental heatth and accessing the NHS for other health issues. We also dislribuled our Newsl8ller lo everyone in receipt of a Care Pack. The entire effort was brilliantly supported by volunteers who came every day lo the Mosque lo help pack up Care Packs and deliver them around the Borough alongsi(Je the drivers. Our food response stepped down al the ond of July as lockdown restticlions lifted bul we continued lo support older people in numerDUS ways remotely, and face lo face including Al Home Care, shopping support, social connections, online groups and aclivilies, a Digital Library project, dementia advice and 5UPPOrt, social prescribing, walks in the community and free transport lo and from vaccinations with the support of Uber. Hlghlights Over 1,000 older people supported every week with food, social contact and health and wellbeing rojects • 350 online groups • 7,474 Care packs 248 older people were linked with SO volunteers for a weekly friendship telephone call 11,662 fresh meals 199 older people supported by our Information and Advi¢e Team 200 Dementia Activity Packs 1335 contacts with people living with Dementia and their carers to ensure they were re￿ivIng support 25Q older people supported lo sel up & access Zoom lo enable them lo access activities online 10 Diabetes Support Sessions AGE UK KENSINGTON AND CHELSEA TRUSTEES, ANNUAL REPORT AND FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021 Overview of servi¢es Staying Well & Staying Independent My Care, My Way My Care, My Way IMCMW) continues lo grow from strength to strength with 41 Health and Social Care Assistants IHSCASI, working with Case Managers from the NHS - Central London Community Hèalthcare, providing support lo 8.000 over 65s in Wesl London NHS registered GP ptactice across Kensington and Chelsea- all of the NHS registered GP practices are now on board with My Care, My Vvay. My Care. My Vvay was established lo ensure oldei people are supported in the community foT longer, reducing hospital admissions 8nd promoting independence and self-care. This is achieved through a holistic. case management integration model. In partnership with GPS, CLCH, Kensiriglon and Chelsea Social Council, and other slatulory and voluntary organisalions, the HSCA'S are providing preventative holisli¢ support lo patients, lo inslill knowledge and confidence by promoting the con￿pl of ¥elf-¢are Isee below) and independen￿. The HSCA'S role within ￿c￿￿ is lo manage a ¢aseload of less complex patients, whilst supporting Case Manager's with more complex patients and address a range of health and social needs. The HSCA'S continue lo integrate well with the Case Managers and other slatulory professionals and receive iegular clinical supeNisions lo support them in their roles. A comprehensive training package of basic Clinical skills, aWa￿nesS of long-lerm conditions, f851s prevention, social prescribinglcare navigation and motivational inlerviewinglheallh coaching skills continues lo be developed with our partners and to support a slandardised workforce approach. This is overseen by CLCH and the practice developmènt Nurses. Due lo Coronavirus Covid-19 and the country entering lockdown in March 2020, the Health and Social Care Assistants continued to support their patients by conducting Covid-19 weKare checks., ensuring all patients on the caseSoad have access lo food, medication. social support, and linking them in with services to proV￿e this. They were also instrumental in encouraging their clients to lake up the vaccine opportunities and supported the vaccine role out in Kènsington and Chelsea. Senior Health Social Care Asslstsnts There are 5 PCNS Ilnclusive, NeoHeallh, WeslHill, K&C South and Bromptonl which include around 8 GP practices per PCN. To encourage shared, collaborative and standardised working amongst My Care, My Way within the PCNS. a Senior HSCA role was developed. There are currently 5 Senior HSCAS within My Care, My Way- one for each PCN. The role of the Senior HSCAS is lo provide line managerllenl support lo the HSCAS and ensure each PCN is supported from a HSCA perspective. The Senior HSCAS liaise and work very closely with the Senior I Case Managers lo provide ongoing support. Iraining and supervision for the HSCAS whilst Continuing lo manage a caseload of patients Ihemselves. Dedlcatgd Servlcg for the Survivors and Bereavèd Following the devastating Grenfell Fire in 2017, a local initiative amongst Wesl Londoll Clinical Commissioning Group IWLCCGI, Age UK Kensington & Chelsea, Central London Community Healthcare and Central and North Wesl London and Kènsingltsn and Chelsea Soci81 Council was sel up in July 2019, to support the survivors and bereaved wrth more extensive support to address and meet all needs {heallh, housing, emotional wellbaingl Age UK Kensington and Chelsea's involvement within the dedicated service is an exlension lo the My Care, My Way offer and has been opened up lo support all ages and families,. providing a case management approach lo support clients for a longer period of lime, identifying and addressing heaSlh, so¢ial and rnenlal wellbeing needs. Our two Senior HSCAS work closely with a Senior Case Manager and the GPS to provide wrap around exlensivo SUPPOrt. Their roles in the team focus on navigation, prevention and soci81 prescribing needs and are the main link with the third se¢lor health offer. They provide a tailored approach lo families and Screen for health checks by liaising closely with GPS. During the height of the Pandemtc most woik had lo be carried out via pholle or Zoom. AGE UK KENSINGTON AND CHELSEA TRUSTEES. ANNUAL REPORT AND FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021 Self-care Project In 2020-21 we completed the fifth year of the West London Clinical Commissioning Groups (WLCCGI piloted 'Self- Care, scheme, working closely with Kensington and Chelsea Social Council IKCSCI and OLJr HSCAS lo provide self- care prevention and support services lo older people with long term condiliDns. The Self-care project covers many areas lo promDle independence and inslill self-care., befriending, walking support. dementia support. link-up services, massage, carers support. This project continues lo be embedded within My Care, My Way and clients can access these range of services directly through their dedicated HSCA. During 2020-21 and despite the Covid Crisis, the services managed lo provide support lo 168 people with almost 500 number ofsessions. Most of the s8rvices were pul on hold and offer lo be delivered over the phone 01 online when possible. The teams also made 649 welfare calls on a weekly basis 10 98 clients lo check and chal with them. This became a kind ol additional befriending service. Some new needs were unveiled during those conversations, and clients were referred to the appropriate organisation for support. Soclal Prescribing Link Workers It was recognised nationally that a growing number of GP visits are related to non-clinical needs and cannot atways be addressed by the GP. To tackle this glowing concern, NHS England and NHS Improvement rolled out a nationwide inilialive ol Social Preseribing Link Workers. The essence of a Social Prescribing Link Worker is lo address all health and social needs by connecting individuals with their community through offering one- lo-one client focused, holistic support for a period of lime lo promote a heatthy, independent lifestyle. This is achieved IhTOLigh understanding what mallers lo the client and signposlin9 them to the necessary teams. Soci81 Prescribing Link Workers support with a rallge of needs.. housing, health, financial support, druglalcohol support, local evenlslclubs. information and advice, vcilunleerin9, within a holistic, person-cenlred approach. In March 2020, Age UK Kensington and Chelsea Ivia our Trading Arm 'Age Uniled'l secured the contract for the Social Pres¢ribillg Link Workers. Al Age UK Kensington ancl Chelsea, we support Ihose 55+ bul 88 the Social Prescribing Link Workers support those 1845, a subsidiary of Age UK Kensington and Chelsea was sel up lo facililale support for all age5 - Agg United. We work very closely wrth the Kensington and Chelsea Social Council, Wesl London Clinical Commissioning Gioup IWLCCGI and the local Primary Care Networks IPCNs- collection of GP practices) within the borough lo deliver this project Al the end of the last financial year, we employed 7 Social Prescribing Link Workers who work across three out of the five PCNS within Kensington and Chelsea. Each PCN has roughly 8 GP surgeries that the Link Workers support. The aim is for Link Vvorkers lo work very closely alongside the GPS in each PCN,. each Link Worker has a Clinical GP Lead lor clinical advice, support and escalation. They receive regular clinical supeNision. As each PCN has different population needs. the Social Prescribing Link Worker's largel patient group will differ., the areas they may be focusing on include homelessness support, long term conditions, mental health, obesity. fiequent allenders et¢. AGE UK KENSSNGTON AND CHELSEA TRUSTEES, ANNUAL REPORT AND FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021 Dementia Services DemBntia 1.1 Support and Dementia Advisorserylce The financial year 2020-21 was unprecedented due lo the Covid -19 Pandemic.11 presented us all with unique challenges for which we had lo come up with innovative solutions lo ellsure the safely, heaSlh and wellbeing of our clients living with dementia. To comply with Government reslri¢lions our Dementia Services had lo adapt the way we provided support lo our clients and Iheirfamilylcarers. Most of our contacts were Ihrovgh phone calls. This provided us with another challenge how lo keep OLJr clients cognitively slimulaled. From talking with clients, we came LJP with the idea of providing Activity Packs and a Memory Café at Home magazine. Our clienls told us the activities they wanted in their individualised pack. We bought specialist dementia products from online relaileis lo ensure that they were appropriate for our clients. During phone calls we talked about the activities they chose lo do. Family carers told us that these activities allowed them lo spend quality lime with (heir loved one and gave them new ideas for activities. The packs were extremely well received and much enjoyed. We produced three issues of Memory Café al Home Magazine. Our clients contributed lo and inspired what went into the magazine which included advice on gelling through Lockdown. recipes, reminiscence. and aclivilies. The magazine was well received by ¢lienls, families, and Health & Social Care Professionals. For our Commissioned Services, dementia 1..1 support was provided lo 106 Clients. In addition, we did 250 °che¢k in" calls with people who previously had conla¢l with Dementia Services. Unfortunately, dL5e lo the Pandemi¢ the NHS Memory service was closed for much ol this lime and so thus would havo had more referrals than usual. The Dementia Advisor received 61 referrals during the year whilst also having 15 clients re-referred into the service. This brought the Dementia Advisor caseload to 303 clients. This resulted in a large amount of referrals lor Hot Meals, Food Packs. Activity Packs, and repeal check in calls espe¢ially al the start of the Pandemic. We sent out approximately 300 individualised Activity Packs during this lime. We continued lo work closely with HSCAS, Social Services, CMHT, Art Ther8PlSt, and Weslminsler Dementia Adviser lo ensure that our clients could continue lo a¢￿sS health and social care services. We maintained our contacts with Resonate Arts, Octavia Foundation, and Open Age and referred lor Befiiending and Cultural Activities so that clients could continue lo pursue hobbies and interests through phone Calls and further redu loneliness and feelings of isolation. We also provided telephone support. advice and informalion lo family carers who were finding lockdown d1ff1cu11 and isolated from their usua5 support networks. We continued lo liaise with the Dementia Adviser, Health and Well-being Co-ordinator and refer lo the Admiral Nurses lo ensure famiSies have the advice, information and support they require lo assist them with caiinu and prevent breakdown in care arrangements. The Dementia Team continued lo raise awareness about dementia through our Dementia Champion, Rebecca Leo, providing two online sessions lo local community groups. We continued wilh Tweet of the Weeks Dementia Alerts which provide up to date information and advi¢e about demenlia. Exerclse at Home and Walking Support The Exeicise 81 Home and Walking Support piogmms continue lo provide valuable support for those in the borough aged 55 and over whose mobility has declined. The reasons ale varied and quite often complex. A spell in hospital or a fall can often lead to 8 lack of confidence and feeling lone￿ and isolated also leads lo a decline in our mental health & well-being. The service was pul on hold from March 2020 due to the first wave of the Covid crisis. For month5, the team was only able to deltver welfare calls bul not face lo face sessions. Later in the year, chair based exercise sessions started to be delivered online as part of the Activities & Event Program and became very popular. AGE UK KENSINGTON AND CHELSEA TRUSTEES, ANNUAL REPORT AND FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021 A total of 61 different people have been supported via the project with over 500 allendances and an average of 14 people per session. The service has returned face-to-face, starting with walking support sessions that can be provided outdoors. Referrals have started lo come again from GP'S, HSCA'S and self-relerrals. Physiotherapists will refer as a continuation of a Client's rehabililalion post fall or hospital admission. Staying Connected Exèrclse for the Mind No face-to-face gTOUP activities have happened during 2020-2021 bul welfare calls have been made to clients lo keep in touch and check how they were doing, Before Christmas 2020 the service started lo deliver some sessions online delivering a lolal of 22 classes and supporting 12 different people. The class changed to a one-lo-one in the last few months of the year to accommodate the clients 'needs beller. Communlty Engagement Befriending Befriending continues to be one of our flagship and most PDpular setvices, matching volunteers with housebound or very isolated older people to Provide regular companionship. In 2020-21 as any other service il was affected by the Covid crisis and all the visits face~lo-face become telephone befriending. A lolal of 34 older people were initially conta¢led on a weekly basis, supported by 35 volunteers. The phone conversations focused on shared inleresls, and over lime strong bonds developed between ltte new friends. In addition to the above, the demand for the service increased drastically with the arrival of the Covid crisis. Anyone who was on the wailing list for befriending one-to-one or escorting, suddenly found themselves al higher risk of isolation. This resulted in over 300 members having some period of telephone befiiending with between 100 and 150 members receiving calls on any given week. Anyone who expressed an interest was contacted and where practical calls provided. The Servi￿ was supported by an additional 70 volunteers. Escorting The es¢orting servico was pul on hold and no requests were processed during the first hard moths ol the lockdtswn. In the following months and especially when summer arrived some esGorting requests were delivered, bul only those whiGh were important medical appoinlmenls. We supported people lo be able lo allend operations or treatment appointments for Can￿r for insl8nce. The service supported, desprte the reslriclions, a lolal of 45 older people and delivored 112 escorting sessions including escorting people lo the va¢cinalion cenlros. Vaccination Transport Since the beginning of 2021 Age UK K&C piovided free transport lo and from vac¢ination cenlres for older people in the Kensington & Chelsea, Hammersmilh and Fulham, Weslminsler, Hillingdon, Harrow and Brent areas. This was funded by Uber and Age UK Kensington and Chelsea until the end of March 2021 and extended to the end of June 2021 with additional funding from NWL NHS. The project has supported around 500 juurneys. Group Shopplng Trips Like any olhei service, the shopping trips were pul on hold when the pandemic hil back in March 2020. All clients receiving the shopping service We￿ automatically transferred lo the Free Food Parcel service created lo support older residents. This service supported al some point over 1,000 people per week, delivering fresh fruit and vegetable in addition lo other essentials such as tinned food, cleaning and personal care products. AGE UK KENSINGTON AND CHELSEA TRUSTEES. ANNUAL REPORT AND FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021 The shopping Sery1￿ reslarled al the end of May 2020 but instead of taking people out to the shop. the servi was adapted to the situation and became a shopping for people service. The service has been working since then in collaboration with other local organisalions and RBKC lo make sure people have access lo food supplies dufing the diffi'cult times. The demand for the service went up 42￿￿ and with extra resource from RBKC we have managed to support 73 local Tesidenls with a lolal of almost 800 of shopping occurrences. A fanlaslic group of volunteers supporting the Free Food Parcel service were so impressed with the quality and commilled to the services that when we restarted the shopping servKe, they signed for it. SinGe then, we have had a team of 8 volunteers. some of them commilling their lime up lo 3 times a week for most of the day. Practical Help Our Small DIY service also was pul on hold for several months, but we made exGeptions for urgent requests, for instance, changing a lightbulb, or supporting someone lo buy a tablet lo enable them to be connected online. Despite the resliiclions, the setvice supported 26 clients and delivered 60 individual tasks. Digltal Library The seTvice was newly created with funding from Power lo Change al the end of 2020. As the pandemic hil Teally hard after Christmas Il was hard inilia55y lo reach people, bul the team still managed lo support 26 older people lo gel sel up on laptops and iPads as well as 7 Komp$11 simple bLJtton computer for people who would otherwise struggle lo access lechnologyl. With the funding, Age UKK&C managed to purchase 25 iPads, 25 laptops and 12 Komps The equipment and conneclivily was provided lo clients for a few months and being supported them lo get their own al the end of the placement. The equipment will be used in a similar project in 2021-2022. The project has also older people users to gel their own COnnect￿ty if they wish lo do 80. Activitles & Events The Activities & Events project is an urllbrella project for a number of services which all aim to increase social connections and combat IDneliness and isolation. All aclivrties were initially delivered face-to-face. byt when the pandemi¢ arrived in MaTch 2020 a completely new way of delivering the service were put into place. The team learned the technology and how lo deliver sessions online and supported old6r people lo connect, learn and enjoy the sessions using Zoom. 11 was a huge effort, bul people were in need of social Bonlacl, even only online, as isolation became a big issue among people who were self-isolaling. The program of activities becarne established very quickly, delivering around 30 different activities per week, from languages classes, chair-based exercise, poetry, lo cookino lessons and Opera Holland Park singing sessions. Staff also managed to train a team of volunleors lo support the activities and delivering sessions. Over 1700 allend8n¢es were registered during the year and supported 214 different people. Some of the schools Age UK K&C has a tradition of working in partnership, such as Queen's Gale, provided some addition81 services at Christmas lime. Students wrote Chiislmas cards and donated handmade bars of soap. AGE UK KENSINGTON AND CHELSEA TRUSTEES, ANNUAL REPORT AND FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021 Chrlstmas Hampers We were delighted lo be part of the 'Chrislmas Collective., a partnership of org8nisalions in the Borough brought together by SMAR T. Through this project we delivered Christmas Hampers lo almost 1,000 older people in the borough who are isolated and wilhoul local Community support. The feedback from Clients were gteal, ranging from 'the only present I received al Christmas., to enjoying the chance lo chal to the volunloers delivering the hampers. Carnlval Getaway. Trlp Unfortunately, the Carnival Trip was Cancelled due lo Covid. Health Promotions The Macular Support Group The Ma¢ul8r Support group is organised in collaboration with the Macular Society. During the pandemic, they have provided local groups with a conference line. We have a weekly telephone conference call which lasls an hour. Some weeks we have a speaker and sometimes It is just an opportunity for people lo share their news and expeiiences. Some speakers provide information relevant to people living with sight loss and others cover topics of general interest. There are ten memb8rs who join these calls regularfy, The coordinator keeps in touch with members who find the telephone calls difficult lo manage. Health and Strength Support Groups These groups went online because of the pandemic. The 10 week groups have a theme related lo health and wellbeing and include an hour of chair based exercise. Two groups run at the same lime one based on the south of the borough and one in the north. Themes this year have included living a healthy later life, coping with stiess and anxiety and engaging with the arts as a way of promoting wellbeing. Attendance has averaged 12 or more people which is slightly higher than when the groups were held face lo face. Health Talks In pre-covid limes, health talks were delwered lo the various BAME groups in the borough who worf( with older people and in sellings such as sheltered housing.11 has been a Challenge lo reach these comrnunilies because they cannot come logelhei in their usual venues 2nd because members either don't have access lo Zoom or are not comfortable using it. 11 was possible lo gNe talks lo a few groups, bul as an allernalive, a program of health talks was arranged using Zoom. These are open loAge UK members as well as members of community org8nl8alions who are able lo connect lo the inlernel. The allendan¢e at these talks has been good and they have been of interest lo many members of Age UK who in normal limes would not have had access lo the talks. We have also pilDled health talks on a fre& phone line for Ihosg wilhoul internel. This works well for smaller groups of people. The Carers Project provides peer support, information and an opportunity lo lake a break from carillg. We have been able lo provide some information ovenls using Zoom. One focused on dementia and diabetes and another on the dual diagnosis of dementia and mental illness. For peer support, there have been Zoom meet ups and conversations using a freephone line. As soon as il was safe lo meet up, we arranged meelups al outside cafes. The Health Promotions project is made up of a combination of support groups and health talks. 10 AGE UK KENSINGTON AND CHELSEA TRUSTEES, ANNUAL REPORT AND FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021 Infomiation & Advice In 2020-21 the Inlomalion & Advice le8m supported 528 people with almost 900 enquiries, within all the different projects. These covered a variety of topics including benefits and income maximisalion, heaSlh and disabilities, housing, social care needs, en8rgy efficiency and fuel poverty and assistance with form filling. Some of the most popular tasks carried out were benefit checks and applications for Allendallce Allowance, Taxicards and Blue Badges. Applications were also made on clients. behalf lo organisalions such as Campden Charities and the Kensington & Chelsea Foundation for grants for household iloms or lo help with fuel bills as part as the Winter Warmth Campaign. Assistance was also given with appealing unsu¢¢essful benefit application5. Simple gelleial enquiries include providing Contact numbers for local Organisations or signposting people lo the right service. The service went on lo be delivered over the phone only 8$ the face-lo-face sessions were not possible due to the pandemic. The team has managed to bring around £413,000 to local residents in unclaimed benefits. As with all Age UK K&C services, reforrals came from a wide range of sources including self-referrals. family and friends, social WOTkers, My Care My Way, housing officers, community organisalions and other Age UK K&C projects. At Home Service Our paid-for domiciliary home caTe setvices and team of 13 carers corilinued lo provide an average of SOO hours of care e8ch week lo older people in the borough, assi51ing people lo stay independent within their own homes. This was a combination of practical support in the home and personal care support. The service received much wsilive feedback including *4hal a difference your carers make to my life.. We have developed our services lo meet the needs of our setViGe users including practical support such as housework, shopping and hairdressing services. We provide personal care to 14 older people. We pride ourselves in offering person centred care and some of our service users have had the same carer for many years. A family member noted that il gives them peace of mind knowing how well looked after their parents are. We continued lo support our service users in their own homes through the Pandemic, and we are proud lo say we supported people in emergencies and our merrsbers fell that less isolat&d. One family member who lives in America said how important il was lo havo A9e UK Kensington and Chelsea involved in his mum's care and particularly appreciated how our carers organised video calls on a weekly basis lo help them slay in touch. Our Funded respite service has PToved to be essential lo ensure ¢arers have much needed breaks. Our staff have been providing respite support so carers can have lime for themselves. This service is essential in ensuring unpaid carers can look after their own health by being able lo go to the doctors, allend Iheii own hospital appointments or take lime out lo relax and re-energise. This is important as il ensures they are well enough to look after their loved ones. One of our unpaid carers support his mum 12 hours a day and having a break twice a week helps him have lime lo himself. Feedba¢k from one relative ￿ported that 'lhe carer is a godsend lo me and his caring calm support to my husband realty helps me as I trust him tolalty in caring for my husband,. Our Basic fool care service is now a fully chaTgeable service, and this is going from slrenglh to slrenglh. We currently employ two lull lime foot care praclilioners lor this serV￿e and home appointments which range from 70-90 appointments a week. We have supported many older people with home visits during the pandemic and il has had an impact on our service users lives as il has reduced the risk of laS1s or issues with their mobility. One of our service users commenled 'your staff are so kind and caring and give me plenty of encouragement,. AGE UK KENSINGTON AND CHELSEA TRUSTEES, ANNUAL REPORT AND FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021 Volunteers This y8ar has been a very different and difficult one for volunteers. Conveisely the challenges presented by COVID-19 of which there have been many exhibited a show of solidarity and enthusiasm that has been both heartening and inspiring. Volunleers answered the call last year al the start of the pandemic lo help with our emergency response, delivering food packages, picking up prescriptions, and making telephone calls to isolated individuals. The response was overwhelming. They gave their lime, energy, and commitment in abundance. Al a lime when we all fell helpless there was an opportunity lo do something at a lime of crisis that was mutually beneficial. For many il was a chan￿ lo cope with the sadness that was all around us. We had lo start lo think diflerenlly about volunteering especially as in many cases we were unable lo carry out face-lo-face visits. VV¢ adapted by using online plalforms for activities and this has now become a full and varied program with some very talented volunteers offering everything from language classes lo salsa dance and everything in between. Over 70 new volunteers joined different services during 2020-2021. Some of them stayed for a short perwjd and others continued lo volunteer with us when this report was produced. As we wore no longer able to offer fa￿-tO-faCe befriending during the pandemic, we offered a telephone service called Check in and Chal. Volunteers new and old rallied lo our member's aid and fc>r a year we have been supporting over one hundred membèrs with weekly phone calls. The volunleeis have been a great support lo our members helping thom face the practical and emotional challenges that came with COVID-19. We were able lo continue with limited exercise al home, either over the phone and for some with an amazing piece of technology called a Komp which is a simple one button computer. People were able lo keep up some physical activity with the encouragement of a volunteer lo support them. The shopping seNice has continued and when we emerged from the first lockdown we continued lo shop for people. We were very fortunate ID ke&p a band of volunteers from the emergency delivery service and they have become the backbone of this project. As we emerge from this strange year volunteering is looking positive. We are hopeful of offering more opportunities that will involve mole volunteers once again. 11 still amazes us how people give their lime so generously. The whole organisalion extends our heartfelt thanks lo all of the fantastic volunteers who gave their lime so generously and continue lo do so. Fundraising & Marketing In 202012021 we continued our slralegy of diversifying our fundraising and income generation streams lo r&du¢e our reliance on Dur main slalulory funders. This meallt gaining support from many sources including individual donors, corporate partners, charitable trusts and our Friends Group. Members of our Friends Groups make regular donations and continue lo help raise awareness about the good work that we do. In the year we were fortunate lo receive £1,452 from this income stream. Grants were received from a range of trusts and foundalDns, particularly for our activities and events which aim lo combat loneliness and isolation and our CDvid-19 Emergency Response proje¢l. These include the Kensington & Chelsea Foulldalion, the Westway Trust, the Calleva Foundation, Royal Borough of Kensington and Chelsea, the National Lollery Community Fund and the Julia alld Hans Rausing Trust and we are so grateful for their support. We are also extremely grateful lo all indwiduals who look part in this year's Royal Parks Half Marathon. During the year 2020121 we did not use any exiemal organisalions lo carry out telephone or face lo face fundfftising on our behalf and no professional fundraiser or commercial participator carried out any fundraising activities for the Charity. 12 AGE UK KENSINGTON AND CHELSEA TRUSTEES, ANNUAL REPORT AND FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021 We are registered with the Fundraising Regulator anrs are proud to champion the principles of honesty, accounlabilily arid transparency when fundraising. We work tD ensure that our fundraising complies with the Fundraising Code of Practice as well as the slandards set by the Fundraising Regulator. Gifts in wil￿S are promoted on our website and in our newsletter and we are very grateful for the lasting legacy to support older people which comes from making a gift lo us in a will. Finally, we continue lo produce our newsl&tler which Contains a range of useful information and articles lo help readers slay healthy, active and connected lo the local community as well as profiling some of the extraordinary lives which our members have ledl Income Tol81 income for the year 8mounled lo £3.23m- an increase of £313,000 on the preceding year of £2.92m and which includes income from various sources. Income from donations and legacies amounted lo £245,000 as opposed lo £454,000 ieceivecl in the previous year. A lolal income of £2.8m from ¢harilable activities was received in 2020121 a slight increase from last financial year £2.5m. Expenditure In 2020r21, our total expendrtLJre incuired was £3.2m whilst in the previous year, lolal expenditure amounted 10 £2.6m. Spend on raising funds during the year amounted lo £66,00012019120.' £70,000). Total expenditure on Charitable activities amounted to £3.fjm as opposed lo £2.6m incurred in 2019r20 financial year. The financial slalemenls contained within this Teport comply with our Memorandum and Arttcles of Association. tho Charities Act 2011, the Companies Act 2006 and the Slalement of Recommended Practice ISORP 2015 IFRS 10211". A¢counling and Reporting by Charities. The charity invested in a subsidiary undertaking and holds 100% of the share capiial of Age United Limf(ed. In closing we remain focused on the challenges that lie ahead and are committed lo extending the services we offer whilst retaining our charitable ethos and aims. Reserves Policy The Board of Trustees has considered the Charity's requirements for reserves in light of potential risks lo the organi581ion. and the ¢urrenl political and economic climate. Trustees have agreed that the purpose of any reserve funding is lo provide flexibility and certainly foT clients & staff and ensure that we can Continue lo meet our charitable objectives in the short and medium term. Restricted funds are funds which are to be used in accordance with specific reslriclions imposed by donors which have been raised by the Charity for particular PUTPO8es. There were reslricled reserves of £76,000 for Various project work al the end of March 2021. Al the balan￿ sheet dale, the free reserve of £299,000 was broadly in line with the 4 months of staffing and operating costs. The free reserve is lo allow foT periods of readjustment and to enable the organisation to provide the same level of services. 13 AGE UK KENSINGTON AND CHELSEA TRUSTEES, ANNUAL REPORT AND FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021 Structure. Governance and Management Age UK Kensington & Chelsea is a charity and company limited by guarantee, incorporated on 15 February 2000 and registered as a Charity on 28 September 2000. The company was established under a Memorandum of Asso¢ialion which established the objectives 8nd powers of the charitable company under ils Articles of Association. The lalesl revision of the Memorandum and Articles of Association was approved on 28 October 2019. In the event of the company being wound up, members are required lo contribute an amount not exceeding £1. Age UK Kensington & Chelsea is a separate local independent charity, as such il has ils own Board of Trustees responsible for the strategic direction and overall operations of the Charity. Directors of the Company aTe also charity Trustees for the purposes ofcharily Law and are known as members oflhe Board ofTruslees. Trustees are kept up to dale on issues through regular reports from the Chief Executive, external advisers and briefings from Age UK and other third sector bodies. The Charity is part of the family of Age UK$ throughovl the UK and is affiliated lo Age UK as a Brand Partner with a legal agreement in place lo support the relationship. The agreement sets out a number of responsibilities on both partners including the use of the brand 'Age UK, and allows for Age UK lo pass funding lo the network for particular proje¢ls. The Board of Trustees set the strategic direction of the Charity and is responsible for the Charity's overall performance through quarterly meetings. receiving ￿portS on koy issues and reviewing the risk register. Mole detailed scrutiny and oversight of the Charity's activities is delegated lo two commillee8 giving more lime lo the following areas." Finance & Risk., Quality, Performance, Development & Human Resources., An external governan￿ review was ¢ollducled in 2019 and a series of re¢ommendalions were proposed. These were accepted in full by the Board, and an action plan is now underway to implement the proposals. Day to day service delivery is delegated lo the Chief Execulwe and the Executive Management Team who are considered lo be the key management. The Executive Management Team made up of thè Chief Executive, Director of Finance and Resources, Head of Community Engagement, Director of Services, Strategic Development Manager and the Head of Fundraising who are responsible for ensuring that the Charity delivers the agreed services and that key perfomiance indicators are met. Department Heads are responsible for day to day operational management, supervision and development of both staff and volunteers, whilst ensuring that services are delivered in line with the operational policies, conlra¢l specilicalions or grant conditions. The pay of the Exe¢ulive and Senior Management Team and staff are sel by the Board. All Truslees give their lime freely and no Tiuslee received remuneration in the current or prior year. Details of related party Iransa¢lions are disclosed in notes 7 and 9 to the accounts. Age United Age UK Kensington and Ch&lsea opèrate a trading arm. Age United, which runs the Social PresGribing Link Worker service for people in the Borough who are over 18 and under 65, as described before. Age United is governed as a separate enlily with ils own Dire¢lors. Age United piovides front line staff with admin and management support from Age UK Kensington and Chelsea for whi¢h AUKC recewes a 1 OYO management ¢haige. 14 AGE UK KENSINGTON AND CHELSEA TRUSTEES, ANNUAL REPORT AND FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021 Risk Management The Charity has a formal risk managomenl prO￿sS through which the Chief Exe¢vlive and Senior Management Team identify the major risks to which the organisalion may be exposed and has ranked these by likelihood and impact, culminating in a risk control documenl which is reviewed 31 Board level on a monthly basis. All signifi¢anl risks, logelheT with ¢urrenl mitigation actions, are reviewed regularly throughout the year by the Trustees. The Trustees are satisfied that syslems have been developed and aTe in place lo mitigate identified risks to an ac¢eplable lovel. The prinoipal nsks and uncertainties idenlilied by the Charity are Ss follows.. Risk identified Action taken to mltlgato the risk Risks a￿ reviewed al each Finance & Risk and Boardmeeling, 8nd conling8ncy plans have beeil drawn lo help pul in pl&ce miligaling actions. A RAG (Red, Amb$r, Greenj traff￿ light system is ussd lo cal fornew staff membe￿. Qualified inlerim staff ljave been ulilised lo provide expertise where 11gBded. 15 AGE UK KENSINGTON AND CHELSEA TRUSTEES, ANNUAL REPORT AND FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2021 ststement of responsibilities of the Trustees The Trustees (who are also directors for the purposes of company law} ale responsible for preparing the Trustees, Report and the financial slalemenls in accordan￿ with applicable law and United ￿'ngdoM Accounting Standards Iuniled Kingdom Generally Accepted Accounting Praclicel. Company law requires the Trustees to prepare financial slalemenls for each financial year which give a true and fair view of the slate of affairs of the charitable company and of the incoming resources and application of resources, including the Income and Expendiluie. of the charitable company for the period. In preparing Iheso financial slalemenls, the trustees are required lo.. Select suitable accounting poli¢ies and apply them consislenlly.. Obsetve the methods and principles in the Charities SORP,. Make judgements and eslimales that are reasonable and prudent., Slate whether applicable UK Accounting standards have been followed, subject lo any material departures disclosed and explained in the financial stalemenls,. and Prepare the financial slalemenls on the going concern basis unless il is inappropriate lo presume that the charitable company will continue in business. The Trustees are responsible for keeping adequate accounting records that discloso with reasonable accuracy al any lime the financial position of the charitable company and enable them lo ensure that the financial slalemenls comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charitable company and hence for taking reasonable steps for the prevention and dele¢lion of fraud and other irregularities. The Tiuslees are responsible for the maintenance and integrity of the charitable and financial information included on the Charity's website. Legislation in the United Kingdom governing the preparation and dissemination of financial slalemenls may differ from legislation in other jurisdictions. Statement of disclosure of information to auditors The Trustees of the Charity confirm Ihal.. As far as they are aware. there is no relevant audit information linformalion needed by the Charity's aLJditors in connection with preparing their report) of which the Charity's auditors are unaw8re,' and They have taken all the steps that they ought lo have taken as Tiustees in order lo make themselves aware of any relevant audit information and lo establish that the Charity's auditors are aware of that infoimation. The Trustees, annual report has been prepared in ac¢oidance with the special provisions applicable to companies subject lo the small companies. regime. Auditor A resolution to Te-appoinl Sayer Vincent LLP as the Charity's auditors will be proposed al the Annual General Meeting. Approved on 23 November 2021 and signed on behalf of the Iruslees Martin Pendry. Chair 16 INDEPENDENT AUDITOR'S REPORT TO THE MEMBERS OF AGE UK KENSINGTON AND CHELSEA Opinion We have 8udited the financial slalements of Age UK Kensington and Chelsea Ilhe 'charilable company'l and ils subsidiary Ilhe 'group'l for the year ended 31 March 2021 which comprise the ¢onso1idaled slalemenl of financial activities balanGe sheets, consolidated ststemenl of cash flows and notes lo the financial statements, including significant accounting policies. The financial reporting framework that has boen applied in their pieparalion is applicable law and United Kingdom Accounting Standards, including FRS 102 The Financial Roporting SlandaKJ applicable in Ihtr UK and Republic of Ireland Iuniled Kingdom General Accepted Accounting Praclicel. In our opinion, the financial slalemenls: Give a true and fair view of the slate of the group's and of the parent charitable company's affairs a5 al 31 March 2021 and of the group's incoming resources and application of resources, including ils in¢ome and expenditure, for the year then ended Have been properly prepared in accordance with United Kingdom Generally Accepted Accounting Praclice Have been prepared in accordance wf(h the requirements of the Companies Act 2006 and the Charities Act 2011 Basis for opinion We ¢onducled our audit in accordanc8 with lfilernational Standards on Auditing (UK) IISAS IUK}l and applicable law. Our responsibilities under those standards are further described in the Auditor's responsibilities for the audit of the financial stalerllenls section of our report. We are independent of the charitable company in accordance with the elhical requirements that are relevant lo our audit ol the financial slalemenls in the UK, including the FRC'S Ethical Standard and we have fulfilled our other ethical responsibilities in accord8nce with these requirements. We believe that the audit evidence we have obtained is suffi¢ienl and appropriate lo provide a basis for our opinion. Conclusions relating to going concern In auditing the financial slalements, W8 have concluded that the trustees. use of the going con￿rn basis of accounting in the preparation of the financial slalemenls is appropriate. Based on the work we have performed, we have not identified any material uncertainties relating to evenls or conditions that, individually or collectwely, may cast significant doubl on Age UK Kensington and Chelsea's ability to continue as a going concern for a period ol al least twelve months from when the financial slalemenls are aulhorised for issue. Our responsibilrties and the responsibilities of the Iruslees with respect lo going concern are described in the relevant sections of this report. other Information The other information comprises the information included in the trustees, annual report, other than the financial slalemenls and our sudilor's report Ihereon. The Iruslees are responsible for the olheT infom)alion contained within the annual report. Our opinion on the financial statements does not cover the other information and, except to the exlenl otherwise explicitly slated in our report, we do not express any form of assurance conclusion Ihereon. Our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsislenl with the financial statements or our knowledge obtained in the course of the audit, or olhewise appears lo b& materially misstated. If we identify su¢h material inconsistencies or apparent material misslalemenls, we are required lo determine whether this gives rise lo a material misslalement in the financial slalemenls themselves. If, based on the work we have performed, we conclude Ihal there is a material misslalement of this other information, we 8re required to report that fact. We have nothing to report in this regard. 17 INDEPENDENT AUDITOR'S REPORT TO THE MEMBERS OF AGE UK KENSINGTON AND CHELSEA Opinions on other matters prescribed by the Companies Act 2006 In our opinion, based on the work undertaken in the course of the audit.. The information given in the trustees, annual report, for the financial year for which the linancial slalemenls are prepared is consislenl with the financial slalemenls.. and The Iruslees, annual report, has been prepared in accordance with applicable legal requirements. Matters on which we are required to report by exception In the light of the knowledge and understanding of the group and the paTenl charitable company and their environment obtained in the course of the audit, we have not identified material misslalemenls in the Iruslees, annual report. We have nothing lo report in respect of the following mallers in relation lo which the Companies Act 2Q06 and Charities Act 2011 requires us to report lo you if, in our opinion." Adequate accounting records have not been kept by the parent charitable company, or returns adequate for our audit have not been received from branches not visited by us,. 01 The p8rent charitable company financial slalemenls are not in agreement with the accounting records and returns., OT Certain disclosures of Iruslees, remuneration specified by law are not made", or We have not received all the information and explanations we require for our audit., or The direclois were not enlilled lo prepare the financial statements in a¢cordance with the small companies regime and lake advanlaga of the small companie$, exemptions in preparing the Iruslees. annual report and from the r@quiremenl lo prepare a strategic report. Responsiblllties of trustees As explained more fully in the slalemenl of trustees, responsibilities sel out in the Iruslees. annual report, the Iruslees (who are also the directors of the paienl charitable company for the purposes of company lawl are responsibl& for the preparation ol the financial slalemenls and for being satisfied that Ihgy give a true and fair view. and for such internal control as the Iruslees determine is necessary lo enable the preparation of financial statements that are free from material misslalemenl, whether due lo fraud or error. In preparing the financial slalemenls, the Iruslees are responsible for assessing the group's and the parent charitable company's ability lo continue as a going concern, disclosing, as applicable, mallers related lo going concern and using the going ¢onc&rn basis of accounting unless the Irusl&es either intend lo liquidate the group or the parent charitable company or lo cease operations, or have no realistic allerllalive bul lo do so. Auditor's responsibilities for the audit of the financial statements We have been appointed auditor under the Companies Act 2006 and se¢lion 151 ofthe Chariles Act 2011 and report in accordance with those Acts. Our objectives are to obtain reasonable assurance about whether the financial slalemenls as a whole are free from material misslalemenl, whether due lo fraud or error, and lo issue an auditor's ￿port that includes our opinion. Reasonable assurance is a high level of assurance bul is not a guarantee that an audit cDndu¢led in accordance with ISAS IUKI will a￿ayS delecl a material misslalemenl when il exists. Misslalements can arise from fraud or error and are considered material if, individually or in the aggregate. they could reasonably be expected lo influence the economic decisions of users taken on the basis of these financial slatemenls. Irregularities, including fraud, are instances ol non-complrance with laws and regulations. Vve design procedures in line with our responsibilities, outlined above, lo delecl material misslalemerils in respect of irregularities. including fraud. The extent lo which our procedure5 are capable of detecting irregularities, including fraud are sel out below. 18 INDEPENDENT AUDITOR'S REPORT TO THE MEMBERS OF AGE UK KENSINGTON AND CHELSEA Capability of the audit in detecting irregularities In identifying and assessing risks of material misslalemenl in respect of irregularities, including fraud and non-compliance wilh18ws and regulations, our procedures inclLJded the following.. We enquired of management and the Finance and Risk committee, which included obtaining and reviewing supporting documenlalion, concerning the group's policies and procedures relating to,. Identifying, evaluating. and complying with laws and regulations and whether they weie awaro of any inslan¢es of non-¢ompliance". Delecling and responding to the risks of fraud and whether they have knowledge of any aclu81, suspeGted, Dr alleged fraud., • The internal controls established lo mitigate risks related lo fraud or non-compliance with laws and regulations. We inspected the minutes of meetings of those charged with governance. We obtained an Lsnderslanding of the Se9al and regulatory framework that the group operates in, focusing on those laws and regulations that had a material effecl on the financial slalemenls or that had a fundamental effect on the opeialions of the group from OUT professional and sector experience. We communicated applicable laws and regulations throughout the audit team and Temained alert lo any indications of non-cornpliance throughout the audit. We reviewed any reports made to regulators. We reviewed the financial statement disclosures and tested these to SUPFX>rting documentation to assess compliance with applicable laws and regulations. We performed analytical procedures to identify any unusual or unexpected ielalionships that may indicate risks of material misslalemenl due to fraud. In addressing the risk of fraud through management override of controls, we lesled the approprialene55 of journal entries and other adjuslmenls, assessed whether the judgements made in making accounting estimates are indicative of a potential bias and lesled significant transactions that are unusual or those outside the normal couise of business. Because of the inherent lirnilalions of an audit, there is a risk that we will not detect all irregula¥ilies, including those leading lo a material misslalement in the financial statements or non-compliance wbth regulation. This risk increases the more that compliance with a law or regLslaliDn is removed fiom the events and transactions reflected in the financial slalemenls, as we will be less likely lo become aware of inslan¢es ol non- compliance. The risk is also greater regarding irregularities occurring due lo fraud rather than error, as fraud involves inlenlion81 ¢on¢ealmenl, forgery, collusion, omission or misrepresen181ion. A furtheT description of our responsibilities is available on the Financial Reporting Council's websile al.. w.frc.org.uklauditorsresponsibililies. This description forms part of our auditor's report. Use of our report This rgport is made solely lo the charitable companls members as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006 and section 144 of the Charities Acl 2011 and regulations made under section 154 01 that Act. Our audit work has been Undertaken so that we rnighl slate lo the charitable company's members those malleis we are required lo slate lo them in an auditor's report and for no other purpose. To the fullest exlenl permilled by law, we do not accept or assume responsibility lo anyone other than the charitable company and the chaiilable company's members as a body, for our audit Work, for this report, or for the opinions we have formed. Joanna Pillman {Senior statutory auditor) Dale.. 29 November 2021 for and on behalf of Sayer Vincent LLP, Slalutory Auditor Invicla Hovse, 108-114 Golden Lane, LONDON, EC1Y OTL 19 Age UK Kenslngion and Chelsea Consolld4ted statement of flnanclal actlvllle5 (incorporating an income and expenditure accounil For the ar ended 31 March 2021 2021 Totsl Unresiri£ied 2020 Total UnrÈstricte(I Resrrlcted Note Income from: Donhtion5 an(1 legacles 120,396 244,547 429.731 25,262 454,g93 Charirable aCtI￿tIQS Income from Trading Company Income from Invesiment 559,698 187,043 657 2,240,923 2,800.621 187.043 657 845,144 1,617.455 2,462,599 698 698 Total Income 871,549 2,361,319 3,232.868 1,275,573 1,642,717 2.918.290 Expendlture on: Raislng funds 5a 6S,614 65,614 69.632 69,632 Charitable actI￿rIeS 827.631 2,294,465 3.122.096 832,731 1,714,868 2.547,599 Total expendlture 893,245 2.294,465 3.187,710 902,363 1,714,868 2.617,231 Net moveme#t In funds 121,6961 66,854 45,YS8 373,210 301.059 Reconclllatlon of funds= Total funds brought fonvard Total funds carrled fomard 1.213,436 9,000 1,222,436 840.226 921,377 ,191,740 75.854 1.267.594 1.213,436 9.000 1,222,436 All of thè above results are derlved from continuing acriwiies. There Were Do other rÈcagnised 9ains or losse5 Other than those gtated above. Movement5 20 Age UK Kenslngton and Chelsea Balance sheets Company no. 3926Q26 As at 31 March 2021 The group 2021 The charlty 2021 2020 2020 Note Flxed a5setS: Tanoible a55ets Investmenr 83,290 99,090 83,290 99,090 83,290 99,090 83.291 99,091 Current assets: Debrors Short rerm deposits Cash at bank and in hand 430.640 533,644 316,134 164.938 500,000 559,085 430.640 533,644 316.134 164,938 500,000 559,085 1.280,418 1.224,023 1.280,418 1.224,023 Llabllltles.. Crediiors.. amounts falling due within one year 171.114) 1100,6771 (71.115) 1100.6781 Net current assets 1,209.304 1,123,346 1.209.303 1,123,345 Total assets les5 curreni Ilabllltles 1.292,594 1,222,436 1.292,594 1.222,436 Crediiors.. amount5 falling due after one year Total net assets {25.000) 1,267,594 {25.000> 1.267,594 1,222,436 1 ,222,436 Funds.. Restriited Incone funds Unresrricted incorlle funds.. Designated funds General funds 19a 75.854 9,000 75,854 9,000 809,143 382,597 856,905 356,531 809,143 382.597 856,905 356,531 Total unrestricted funds 1.191,740 1,213,436 1,191,740 1.213,436 Total funds 1.267,594 1,222,416 1.267,594 1.222,436 Approved by the trustees on 23 November 2021 and signed on their behalf bv ?Tr?I 18.-40 GMT) Marrin Pendry Chair 21 Age UK Kenslngton and Chelsea Consolldated statement of cash flows For the ear ended 31 MY4rch 2021 Note 2021 2020 Cash flows from operatlng artlvltles Nei income for ihe reporting period las per the 5tarement of financial activitle51 Depreciation charges Dividends, Interesr and rent from investments Ilncreaselldecrease In debrors IDecreaselllncrease in creditors 45.158 301.058 35,747 {6581 {265,7021 14,564) 12,988 16981 481,209 152,7BOI Net cash (used Inll provided by operatlng aciivltle5 Cash flow5 from Investlng actlvltle5'. Dividends, interest and rents from it)vesrments Purchase of fixed assets Transfer to shorr term deposlt5 (190,019) 741,777 658 {19,947) (33.643) 698 196,6741 1500.0001 Net cash {u5ed In) investlng xtlvltles {52.932) 1595.9761 Change In cash and cash equlvalents In the year {242,9511 145,801 Cash and cash equivalents at rhe beginning of the year Change in cash and cash equivalents due to exchange rare movemenrs 559.085 413,284 Cash and cash equlvalents at the end of the year 316.134 559,085 An41y51s of cash and cash equlvalents and of nei debt Other non- At 31 March cash 2021 changes At 7 April 2020 Cash flows Cash at bank and in hand Overdraft facility repayable on demand 559,085 1242,951) 316.134 Total cash and cash equlvalents 559,085 1242,9511 316,134 Loans falling due wlthin one year 25,000 25.000 Total 25.000 25.000 22 Age UK Ken51ngton and Chelsea Notes to the flnarbclal staternents For the ea¥ ended 3 1 March 2021 Accountlng pollcles al Statutory InfoTmatlon Age UK Kensington and Chelsea Is a charltable company limited by guarantee and Is incorporated In England. The registered office address 15 ITho¥pe Close, London Wl 0 5XL. bl Basls of preparatlon The financihl siatements have been prepared in accordance with Accauntlng and Reporting by Charitie5". Statement of Recommonded Practlce applicable io charlties preparing thelr accounts in accordance wlth the Financial Reportlng Standard applScable in the UK and Republlc of Ireland IFRS 1021- (Charities SORP FRS 1021. The FSnanclal Reporiing Standard appllcable In the UK and Republlc of Ireland IFRS 1021 and the Companles Act 20061Chariiles Act 2011 These financial statements con501idate the results of the charity and it5 wholly-owned subsidiary Age Unlted Limlted on a line by Ilne bas15. Transactlons and balances batween the thariiy and its subsidiary have been ellmlnaied from ihe consolldaied financlal Statements. Balances between the two entitles are disclosed In rhe notes of ihe charity's balance shoet. Assets and Ilabllitie5 are Initially recogn*sed at hSstorlcal lost or transaction value unle55 OthetWi5e stated in the relevanr accountlng policy or nore. The trustees do not consldey that there are any source5 of estlmation uncertainty at the reporilng date ihai havÈ a 5ignSflcani risk of causlng a marerlal adjustment ro the carrying amounts of assets and Ilabilities wlthln the next reporting perlod. c) Pltbllc beneflt entlty The charlty meet5 the definltion of a pub11( benefit eniiiy under FRS 102. dl Golng concern The Trusroe5 belleve thar the organisarTron wlll continue Its operations for rhe foreseeable future. The organisatlon is flnancia11y stable enough to meer its obllgarion5 and contlnue its business.The Trustee5 will tontinue to monitor the sltuaiion and ro ensure rhat our staff are provided wlth all netessary work apparatus and a conduclve and funciionally designtd work envlronment io enable them to work effectively. el Income Income Is iecognised when ihe charity has eniitlement to the funds, any performance condltlons attached to ihe income have been mei, it 15 probable that the income wlll be recelved and that the amoullt Chn be measured reliably. Income from government and other grants, whether 'capltal' granrs or 'revenue' grants, Is recognised when the charliy h35 entitlement 10 the funds, any performance condlrions attached to the granis have been met, It is probable ihat ¢he Incorne wlll be recelved and the amount can be measured reliably and is noi deferred. Payment5 relatSng to Coronavlrus Job Retention Scheme totalling 12,421 were made to staff who were on zero hour contract - the toial 15 included in 5alarles and wages (Note 71 in the accounts. For legacies, entltlement IS taken a5 the ehrller of the date on whlch Èlther.. the tharity is aware that probare has been granted, the estate has been flnalised and notlflcailon ha5 beèn made by the execuiorlsl ta the Eharlty ihat a distribuilon will be made, or when a dlstrSbuilon Is received from the esrate. Recelpt of a legacy, In whole or in pari, is only considered probable when the amount tan be rnea5ured reliably and the charlty has been notifled of the execuior'5 intentlon ro make a dlstributlon. Where legacies have been notllled io Ihe charity, or rhe charity Is aware of the granting of probate, and the criterla for income recognitlon have noE been met. the￿ the legacy Is a treated as a contingent asser and dlsclosed If mareri31. lllcome recelved in advance of the provision of a speclfled Se￿I(e 15 deferred until thE crlteria for Income recognltlon are met. Interest recelvable Inrerest on fund5 held on deposlt Is Included when receivable and the amount can be measured rellably by the charity., this Is normally upon notlflcaiion of the interest paid or payable by the banli. 23 Age UK Kensln9ton and Chelsea Note5 to the flnanclal staiements For the ar ended 31 Marth 2021 Accountlng pollcles Icontlnuedl gl Fund accountlng Resiricred fund5 are io be u5od for speclfic purposes as lald down by the donor. Expendirure which meets these criteria Is charged to the fund. Unresiricted funds are donaiion5 and oihey incoming resources recelved or generited for the charltable purp05e5. Desi9naied funds are unrestricted fund5 earmarked by the truste*s for parilcular purposes. h) Expendlrure and Irrecoverable VAT ExpÈnditure is recognlsed once there Is a legal or constructive obllgatlon to make a payment to a thlrd party, it Is probable that settlement will kie requlred and rhe amount of the obllgatlon can be measured reliably. Expenditure Is classified under the following activlty headings.. Costs of raising funds relate to the Eosts incurred by the charlty . as well as the cost of any activitles with a fundralslng purpose Expenditure on charirable activities Includes the costs af delivering setvices. educational actlvitie5 undertaken to further the purposes ol the charity and iheir assoclated 5uppori costs Other expendiiure represents those irems not falling Into any other headin9 Irrecoverable VAT Is charged as a cost against the activity for which ihe expendlture was Incurred. l) Allocatlon of support costs Resources expended are allocated ro the particular activity where the cost relates dlrectly to thai actlvlty. However. the COSt of overall direcilon and adminlstratlon of each actlvlty, comprislng the salary and overhead cosrs of the central function. is apportioned on the followlng basss which are an esiimate, based on staff time, of the amount attrlbutable to each activlty. WherÈ information about the alms. oblectlves and projects of the charlty 15 provided to potential beneficiaries. the costs a550ciaied wlth thi5 publiclty are allocated to charitable expendlture. Support and governance cost5 are re-allocated to each of the activStles on the following basi5 whlch Is an esiiTnate. based on staff time, of the amount attributable to each actlvltv Ralslng fund5 Charitable activitv 93% Governante c05t5 are the costs a55ociaied with the governance arrangements of the charlty. These cosrs are assoclated with constitutlonal and sratutory requirements and Include any costs a55oclated with the srrateglc management of the charity's activities. Operailng leases Rental charges aTe charged on a straight Ilne ba515 over the term of the lease. Tanglble flxed assets Item5 of equipment are capitallsed where the purchase prlce exceeds £1 00. Depreciatlon costs are allocated to actlvltles on the basls of the use of the related asset5 In those acrlvltles. A55ets aro revlewed for impairment if circumstance5 indicaie iheir carrylng value may exceed their net realisable valu* and value in use. Depreci3tion is provlded at rares calculated to wrire down the c05t of each a55et to Its estimated resldual value over lis expected useful life. The depreciation rates in use are as follows.. Furniture and Flttlng5 Computers and Equlpments Leasehold Inprovemeni 4 year5 3 years 3 years Investments In subsldlarle5 Investments In subsidlarle5 are at cost. ml Debtors Trade and orher debtors are recognlsed at Ihe settlement amount due after any trade dlscouni offered. Prepayments are valued at the amauni prepaid net of any trade discounis duè. 24 Age UK Kenslngton and Chelsea Notes to the flnanclal statements For the ear ended 31 March 2021 Accountlng pollcles Icontlnuedl n) Cash at bank and In band Cash at bank and cash In hand includes cash and short term highly Ilquld investmenis wlth a 5horr maturlty of thre* months or les5 from the date of acquisition or open1ng of the dep05ir or 5imllar account. ol Credltors and provisions CreditOf5 alld provisions are recognised where rhe charlty has a present obligatlon re5ultlng from a past event that wlll probably result in the transfer of funds to a rhird party and the amount due to Settle the obligation can be measured tsr e5timaied reliably. Crediror5 and provlsions are normally recognlsed at rheir 5ettlemenr amouni after allowing for any trade discounts due. p} Flnanclal Instrumenis The charity only ha5 financlal assets and flnancial liabilitles of a kind that qlJ31ify as baslc flnanclal instrument5. Ba51C financial Instruments are initially recognised at transaction value and subsequently measured at their sertlement value. Income from donations and legacies 2021 Toial Unrestrlcted 2020 Total Unrestricied Restricted Restrlcied Glfts Legacies Donatlons 1,900 32,213 90,038 1,900 32.213 210,434 1,300 292,600 135,831 1.300 292,600 161,093 120.396 25,262 120,396 244,547 429,731 25.262 454,993 Income from charltable actlvltles 2021 Total Unrestrlcied 2020 Toral Unre5tiicted Restricted RestrScred Dementla Support Informarion and Advlce HSCA ICLCHI Core Costs Home Safery Checks Friends & Nelghbours Dementla Carers Project Health Wise Travel Monitorlng My Memorie5 Respite Care Footiare Contract Service user fees (At Homel Supporrer donations Safer Neighbourhood 153,783 153,783 73,315 73,315 1.280.970 1.280,970 191.037 765 20.000 7.466 80,000 28,000 54,154 31.500 153.783 74,315 153.783 74,315 1.224,121 448,519 1.358 21,000 8.000 78.599 2,125 54,154 49,740 7,448 332.984 6,453 191,037 448.519 765 20.000 7,466 80,000 28.000 54,154 1,358 21.000 8,000 78,599 2,125 54.154 31,500 49,740 7.448 332,984 6,453 305.137 1,427 305.T37 1,427 2,130 2,130 Sub-tota1 for charitable activity 529,101 1.700,583 2,229,684 845,144 1,617,455 2,462.599 Shopping support & oiher Receipts Covld response projects 30,597 30,597 540.340 540.340 Sub-iotal for charltable aciivlty 30.597 540,340 570.937 Total Income from charitable aciivities 559,698 2,240,923 2,800,621 845,144 1,617.455 2,462,599 25 Age UK Ken51ngton and Chelsea Notes to the flnancial statemenis For the e74r ended 3 1 March 2021 Income from Tradlng company 2021 Total Unrestrlcled 2020 Total Unre5trlcied Restricted Restrlcted Age United Limited 187,043 187,043 187,043 187,043 26 Ln¢ThromooMmo*m(ow* IO¢Orrt VTvfO NvlDIOIg l or0th￿ mwj Lnr¥)* )thoo¢- mLn vm ID I Q I m- LnLnv O u OJOO>W Ouw>ZECO￿0U_(LOO (o i ¢Th I I I I i i ov m 4J tri Ln I l Lnoomm )rnm￿- OULL>z%Co(LOu_ Age UK Kenslngton and Chelsea Notes to the flnanclal siatements For the ear ended 31 March 2021 Net Income l (expenditure) for the year This is stated after charging I Icredltingl.. 2021 2020 Depreciation Operating lease rentals.. Properrv Audito¢s remuneration lexcluding VAD-. Audit Other services 35,747 12,986 9.491 15,912 8,900 8,900 10,750 Analys15 of staff costs. trustee remuneratlon and expensés, and the cost of key managemeni personnel Staff costs were as follows.. 2021 2020 Salaries and wages Social security costs Employer's contribution ro defined contribution pension schemes 2,171.912 187.232 60,838 1,900,5 50 157,661 38,555 2,419.982 2,096,766 The following number of employees received employee benefits lexcluding employer pension costs and ernployer's national insurance) during the year between.. 2021 2020 No. £60.000 - £69,999 The ioial employee benefirs (including penslon coniributions and employe¢5 national insurance) of the key management personnel were £325,698 12020.. £271,118). The charity Irustees were neither paid nor received any orher benefiis from employment with the chariiy In the year 12020.. £nill. No charity trustee received payment for professional or oiher services supplied 10 the charity12020". Tru5tees' expenses represents rhe payment or reimbursement of travel and sub515tence cost5 totalling £nil12020'. £55.00) Incurred by none 12020.. 1 I members relating to aiiendance ar meetings of the trustees. 29 Age UK Kenslngton and Chelsea Note5 10 the flnanclal statemenrs For the ear ended 31 March 2021 Staff number5 The average number of employees (head couni based on number of sraff employed) during the year was 95 12020.. 891. Staff are splii across the actlvities of the chariiy as follows (average head count basis).. 2021 No. 2020 No. Raising funds Community Emgagernenr Healthwise Demeniia At Home Information and Advice PCNIHSCA social Prescribing Link Aciivities & Events Governance I Core 24.5 29.0 38.6 38.0 95.0 89.0 Related party transactlons There are llo relaied pariy transactions io dlsclose for 202 ) 12020.. none). l O Tangible flxed assets Freehold property Fixtures and The Charityand Group Computer equipment Total Cp5t At the start of Ihe year Additions in year 25,623 14.743 10,765 168.325 9,182 208.691 19.947 At the end of the year 25,623 25.508 177,507 228,638 Depreclatlon At Ihe Siart of rhe year Charge for the year 4,982 8,540 103.058 22,260 109,601 3S.747 4,947 At the end of rhe year Net book value At the end of the year 13,522 6,508 125,318 145.348 12,101 19,000 52.189 83,290 At the starr of the year 20,641 13,182 65,267 99,090 All of ihe above assets are held by the charity and used for charirable purposes. 30 Age UK Kenslngton and Chelsea Note5 to the ftnanclal siatements For the ear ended 31 March 2021 Sub51dlary undertaklng The charity own5 the whole of the issued ordinary Share capital of Age UnitedLimlted, a company registered in England. The company number is 123 51857 and charity number 1082658. The registered office addres5 is l Thorpe C105e. Wl 0 5XL. The subsidlary is used for non-primary purpose tradlng activities. All activities have been consolidated on a lille bv line basis in the srarernenr of financial activltles. Available profits are dist¥buted L¥nder Gift Aid to rhe parenr charitv. Three trusiees together with rhe Chief Executive and the Director of Flnanace and Re50urces are also directors of the subsidiary. Age united limited commenced operatlon April 2020. The financial informaiion below covers the 12 monrh period ending 31 March 202 1. A summary of the results of rhe subsidiary Is shown below.. 2021 Turnover Turnover from sales to pareni underraking C05t of sales Cosi o15ales relaied to purchases from parent undertaking Gr055 profltl(Ios5} Management charge payable to parent undertaking 187.043 1169.640) 17.403 (17,403) Proflt I110ss) for the flnanclal year Retalned earnlngs Total retained earnlngs brought fO￿ard Profil ] Ilossl for the financial year Di5trSbuiion under Gift Ald ro parent charity Total retalned e4rAlngs carrled fO￿ard The aggregate of the assets. liabilities and Ye5erves was.. Asseis Reserves Amounts owed to the parent undertaking are shown in the above note l 3. Admlnlsirative expenses above is a management charge of £17,403 12020.. nil) from the parent entitv. 12 Parent charity The parent charitrfs gross income and Ihe resulrs for the year are disc105ed as follows-. 2021 2020 Gross income Result for the year 3,063.228 45.158 2.617,231 301,059 31 Age UK Kensington and Chelsea Notes to the flnanclal statements For the ear ended 31 March 2021 13 Debtors The group 2021 The charlty 2021 2020 2020 Trade debtors Orher debtors Amounrs due from associaied undertakings Accrued Income 425.758 160 94.144 597 4.518 65,679 425,758 160 94,144 597 4,518 65.679 4.722 4.722 430.640 164,938 430.640 164,938 14 Credltor5'. amounts falllng due wlthln one year The group 2021 The charlty 2021 2020 2020 Trade creditors Taxatlon and social security Granrs payable Other creditors Accruals Deferred income Inote 15) 19.593 8.031 34,565 47,737 15,144 19.593 8,031 34.565 47,737 15,144 9,866 30,393 3.231 9,867 30,393 3.231 3,231 3,231 71.114 100,677 71.115 100,678 15 Deferred Income Deferred incorne due ro suspension of activities during Covid-19. The group 2021 The charlty 2021 2020 2020 Balance at the beginnlng of the year Amount released to income in the year Amount deferred in the year Balance at rhe end of the year 3.231 3,231 3.231 3.231 3.231 3,237 3.231 3,231 16 CredFtors'. amounts falllng due after one year The group 2021 The charlty 2021 2020 2020 RBKC loans - Unsecured loaTr Facility for VCS shopping Z5,000 25,000 25.000 25.000 The borrower shall use all money borrowed under rhls agveement for the supporting of vulnerable residents through Ihe COVID-19 pandemic Repayable in full on 20 March 2022 with no interest. 32 Age UK Kenslngton and Chelsea Notes to the flnancial statements For the ar ended 31 March 2021 17 Analysls of group ntt assets between funds (currènt yearl General nrestrlcted Designated funds Restricted funds Total fund5 Tangible fixed assets Net current assets Long term liabllities Net assets at 31 March 2021 83,290 324.307 125,0001 83,290 1.209,304 125.0001 809,143 75.854 382.597 809.143 75,854 1,267,594 18 Analy515 of group net assets beNeen funds Iprlor year) General unrestricted Designated fund5 Restricied funds Total funds Tangible fixed assets Ner current assets 99.090 257,440 99.090 1.123,345 856,905 g,000 Net assets at 31 March 2020 356.530 856,905 9,000 1.222,435 33 Age UK Kenslngton and Chelsea Notes to the flnanclal statements For the ar ended 31 March 2021 19a Movements In funds (current year) Ai i April 2020 Income & Expenditure & gain5 losses At 31 March 2021 Transfers Restrlcted funds: Dementia Support Informaiion and Advlce HSCA ICLCHI Frlend5 and Neighbo¢Jrs Healthwise Travel Moniierinq Safer Nelghbourhood Other Fundraising (Donal Zecl G&n8r81 Covid-19 K & C Foundation- After Party Supporting OevelopmÈnl of Volunteers Special Reserve Fund K & C Foundation- Engage Fund Dementia Covid-19 Third P8riy pay￿nt Dance Wost Power to Change Christmas Box other 215.403 73,315 1,280,970 20,000 80.000 28,000 2,130 765 1215,4031 173,3151 11.280,9701 120,0001 180,0001 128,0001 12,1301 17651 19,0001 1390,9691 9.000 404,621 12,313 6.000 25,000 12,524 13,407 5.500 7,389 94,577 34,008 45.396 13,652 12,313 3,000 20,590 (3,0001 14,4101 IT2,5241 13,7931 1981 {3.5981 186.7031 134,3901 145,3961 9,614 5,402 3,791 7.874 13821 Total restrlcted fund5 9,000 2.361.319 12,294,465) 75,854 Unrestrlcted funds: DesSgnated funds.. Creatlon of Properry Fund Health Inequalities Fund Sialf Developmeni Accommodation, IT and Telephone Prolecrs Development Fund 650.000 i 00,000 70.000 17,305 19.600 650,000 i 00.000 42.185 127,8151 119,9471 2,642 12,6421 16,958 Toral designated funds 856,905 147.7621 809,143 General funds 356,531 871.549 1845,4831 382,597 Total unrestrlcted funds 1,213,436 871,549 1893.2451 1 191.740 Total funds 1.222,436 3.232.868 (3,187.710) 1,267,S94 The narrarive to explain the purpose of each fund is given at the fool of ihe note below. 34 Age UK Kenslngton and Chelsea Notes to the flnanclal Statements For the ear ended 31 March 2021 19b Movements in funds Iprlor year) Ai l April 2019 Income & Expenditure & gains 1055es At 31 March 2020 Transfers Restrlcted funds- Oernentia Support Information amd Advice HSCA ICLCHI Friends and Neighbours Healthwise The Kensington and Chelsea Foundatlon Catalyst Housing Group Other IT infrastructure P¥oje£t Fundraising (Donal Zecl 207,937 74,315 ,224,121 21.000 78,599 22,711 2,551 11.483 1207.9371 174,3151 121.0001 178,5991 5.851 55,000 20,300 117,3341 155,0001 9.000 Total restrlrt¢d funds 1,642,717 11,714,8681 9.000 Unresirlcted funds: Designated fund5'. Creation of Property Fund Health Inequalitles Fund Staff Development Accommodation, IT and Telephone Projecrs Developmenr Fund Investment in Fixed Assets 650,000 i 00,000 650,000 i 00,000 70,000 17,305 19,600 70,000 65,000 30,000 3,979 151.6741 110.4001 3,979 {3,9791 Total designated funds 168,979 162.0741 750.000 856,905 General fund5 671,248 1,275,572 1840.2891 1750,0001 356,531 Total unrestrlded funds 840,227 1,275,572 1902,3631 1.213.436 Total funds 921,378 2.918,289 12,617,231) 1.222.436 Purposes of restrlrted funds al Dementia Support.. Funding from R8KC and NHS io provide one to one support for people wirh Dementia. bl Information & Advice.. Grant funding from Royal Borough of Kensingron and Chelsea to provide Ihe information and advlce seNlce. CI HSCA.. To support the delivery of My Care My Way funded by NHS. dl Frlends and Neighbours.. RBKC funding for Notting Hill Carnival rrip. el Healthwlse,. Grant funding from Royal Borough of Kemsingion and Chelsea ro pyovidethe My Memories Café. Café supporting and offerlng respiie to carers. and providing information and advice and exercise cla55es around common degeneraiive condition5. f) The Kensington and Chelsea Foundatlon.. Loneliness& Isolation grant. gl Catalyst Housing Group.. Information and Advicenow ended. h) IT infrastructure Project-. Grani funding from Royal Borough of Kens1ngion & Chelsea ro support the organisational irnprovÈment of the IT infrastructure. il Fundraising Eveni sponsored by E.ON which raised money from the auctionof palniings by Donald Zec. Purp05e5 of deslgnated funds al Creation of Property fund.. To creare a designated fund towards purchase of office space wiihin the comrnunity in Ihe future. bl Health Inequalities programme.. To undertake reasearch work to better understand the needs and strenths of older peolple from BAME communiries,. and seek to reducing health inequalities. providing a collectlve ltsbbylng Dlatform for imtsrovinq later life in Kensinqton and Chelsea for older L)eoDle from BAME communitie5. cl Staff Development.. To improve expertise and collfifence. dl Accommodation, IT and Telephone sYStem'.To fix perspex screen5 and provislon of other Cowd-19 requiremeni5, upgrade server, sofiware and Telephone system. el Projects developmenr fund.. To facilitate and diversify the organlsatlon's income streams. 35 Age UK Kenslngton and Chelsea Notes to ihe financlal statements For the ear ended 31 March 2021 20 Operatlng lease commltments payable a5 a le55ee Property 2021 Equipment 2021 2020 2020 Less ihan one year One to five year5 Over five years T 2,655 25.310 T5.912 3.780 12,655 25,310 15.912 3,780 37.965 19,692 37.965 19.692 21 Capltal commltment$ Ai rhe balance sheet date, the group had committed ro 120.800 in respecr of Sal¢sforce CRKI implementation 2021122. 22 Legal status of the charity The chariry 15 a £ompany limited by guaranree and has no share capital. The liability of each member in rhe event of winding up is limiied to £1. 36