Company Registration Number 03965369 Charity Registration Number 1082166
BOLTON CARERS SUPPORT
Trustees' Report and Financial Statements For the year ended 31 March 2024
BOLTON CARERS SUPPORT
Trustees' Report and Financial Statements For the year ended 31 March 2024
| CONTENTS | Page |
|---|---|
| Report of the Directors and Trustees | 2 |
| 1 Reference and administrative details |
3 |
| 2 Message from the Chair |
4 |
| 3 Structure, governance and management |
5 |
| 4 Objectives and activities |
6 |
| 5 Achievements and performance |
8 |
| 6 Financial review |
18 |
| 7 Trustees' responsibilities |
19 |
| Independent Examiner’s Report | 21 |
| Statement of Financial Activities | 22 |
| Balance Sheet | 23 |
| Statement of Cash Flows | 24 |
| Notes to the Financial Statements | 25 |
Page 1
BOLTON CARERS SUPPORT
Trustees' Report and Financial Statements For the year ended 31 March 2024
A carer is someone who supports a family member, a relative or a friend who cannot manage on his or her own because of illness, disability, addiction or old age.
There are 5.7 million carers in the UK. This means that around 9% of people are providing unpaid care.
According to the 2021 Census, there are 25,980 carers in Bolton. Of these, 8,601 carers provide 50 hours or more care each week.
Unpaid carers in England and Wales contribute a staggering £445 million to the economy every day – that’s £162 billion per year (Petrillo and Bennett, 2023). The value of unpaid care is equivalent to a second NHS in England and Wales, which in 2020/21 received an estimated £164 billion in funding (Petrillo and Bennett, 2023).
Bolton Carers Support identifies hidden carers and provides information on local services, as well as offering a listening ear and emotional support, opportunities for a short break, courses on a range of topics, and benefits advice to help carers maximise their income.
Page 2
BOLTON CARERS SUPPORT
Trustees' Report
For the year ended 31 March 2024
Directors' Report for the purposes of section 417 of the Companies Act 2006 and Trustees' Report for the purposes of part 8 of the Charities Act 2011.
The trustees who are also directors of the charity for the purposes of the Companies Act 2006, present their report with the financial statements of the charity for the year ended 31 March 2024. The Trustees have adopted the provisions of the Statement of Recommended Practice (SORP) “Accounting and Reporting by Charities” (FRS 102) in preparing the annual report and financial statements of the charity.
- 1 REFERENCE AND ADMINISTRATIVE DETAILS
| Charity Name: | Bolton Carers Support | |
|---|---|---|
| Charity Registration: | 1082166 | |
| Company Registration: | 03965369 | |
| Registered Office: | Thicketford Centre | |
| Thicketford Road | ||
| Tonge Moor | ||
| Bolton | ||
| Greater Manchester | ||
| BL2 2LW | ||
| Trustees: | David Ruane | Chair |
| Sue Foster | Vice Chair | |
| Simon Thompson | Honorary Treasurer | |
| Enid Brooks | resigned 5 February 2024 | |
| Harendra Purshotam Mistry | ||
| Frances Ayleen Benischke | ||
| Caroline Hilton | ||
| Tracy Lee | ||
| Ian Bury | resigned 16 August 2023 | |
| Yvonne Seal | appointed 25 June 2024 | |
| Melanie Bainbridge | appointed 17 October 2023 | |
| Patricia Goodwin | appointed 17 October 2023; resigned 8 September 2024 | |
| Company Secretary: | Georgette Kay | |
| Bankers: | Santander UK PLC | |
| Briddle Road | ||
| Merseyside | ||
| L30 4GB | ||
| Independent Examiner: | Mr Michael Garrett FCA | |
| Xeinadin North West Limited | ||
| 100 Barbirolli Square | ||
| Manchester | ||
| M2 3BD |
We would like to express our thanks to trustees Ian Bury, Trish Goodwin and Enid Brooks, who stepped down from their committee roles during this reporting period.
Page 3
BOLTON CARERS SUPPORT Trustees, Report For the year ended 31 March 2024 MESSAGE FROM THE CHAIR l am writing this report as I come to the end of my third year as Chairman of the board of trustees at BCS and tho%p three vears have absolutely whizzed by and seem more like three months instead of three years. It has rertainly been an eventful, challenging and rewarding period .When I flrst took on the role I had a vision of a slightly different and more strategic direction for BCS that I felt was going to be necessary if we wanted to continue for znother thirty years of growing and developing our range of care and support for the unpaid carers of the borough. l am pleased and proud that whilst WC Still face a lot of hard work and some challenging decislons ahead, the profile of BCS and what we do is rising not only with unpaid carers but with the statutory sector, hcalthcare professionals and other volui)tary 5eLlor organisations. Thls is due 10 our commitment and recogriition that to succeed 2nd sutvive in these difficult times we need to work collaboratively and openly with our partners and stakeholders and over the past twelve rnonths we are able to demDf15trate and quantify that commitment through some of the following work. The Unlocking Wellbeing project. funded by the National Lottery, that BCS is the lead org3nisatFon on and is partnered by 8oltori Wanderer5 in the Community, The Octagon Theatre. Bolton Solidarity Community A550ciation and Bolton CVS ha5 Settled into a productive period ol identifying and 5UPPOrting unpaid carers and will continue to be a rnajor piece of work for the team at BCS. CaTors IKssessment Co Design group. As I have mentioned nuinefuu5 time5 prevlously. BCS were the main prolagonists in highlighting with social services that the current format of the unpaid carers assessment was not fit for purpose and needed to be reviewed ond overhale. Su we wEre invlted onto ihe co design team where we brought along a small team of carer5, staff and Social practitioners to share their knowledge, experiences and frtJslr3tion5 of the current offering. l arn absolutely dElighied to say that the proces5 has been a massive success, whilst still not quite at the finish line just yet we are at the trialing and trainin8 Stage and l am sure that unpaid carers will see a huge improvement in the quality, delivery and outcome of the carers assessment process. Bolton Carers Integrated Partnership Group, this consists of a group of senior council officials, social workers, healthcare practitioners and VCSE organisations that 15 responsible for the strategic planning and delivery of Services for all age carer 8roups in the borough. as this is a statutory requirement under the Care Act there is a weight of responsibility to belng a part of this group and once again I extremely plea3ed and proud that BCS we¥e B5ked to lead the graup and take on the Chairperson role. As l am Chair of BCS that responsibility will fall on me, and BCS will be front and centre of this planning and delivery process in the future. Whilst we are obviously pleased and excited to be involved and lead in all of thi5 work we cannot hide from the fact that next ve3r we face a couple of major funding streams coming to an end that could polentially jeopardise or even end our participation in these piojeil5 if approprlare levels of funding cannot be identrtied. Even with thi5 uncertainty hanging over the organi5ation I can give rny Sincere promise that everyone at BCS, staff and volunteers alike will continue to deliver the best possible services for those who need it most and for that I would liko to end. as always. with a massive Thank You to all the staff and volunteer5 who continually exceed expectation5 in all they do to make that promise p055ible. Take Care. aviGI Ru0c Chair of Bolton Datc rers-5upport Page 4
Trustees' Report For the year ended 31 March 2024
BOLTON CARERS SUPPORT
3 STRUCTURE, GOVERNANCE AND MANAGEMENT
Registered charity and company limited and guarantee
Bolton Carers Support is a company limited by guarantee without share capital and was registered under the Companies Act 1985 on 5 April 2000 with the registration number 03965369. Bolton Carers Support is also a registered charity, number 1082166, and was registered with the Charity Commission on 25 August 2000.
Membership
Bolton Carers Support is a membership organisation. Full membership is available to carers, former carers and representatives of local groups who have registered with the charity. Associate membership is also available to carers’ workers and local, regional and national voluntary and statutory organisations with an interest in carers’ issues.
Carers are involved throughout the organisation as trustees and as volunteers. The knowledge and skills carers contribute ensures Bolton Carers Support is carer-led and delivers services carers need.
Governing body
Our governing body, the Board of Trustees (the 'Management Committee'), is responsible for the overall governance, policy and work of the charity, as outlined in our Memorandum and Articles of Association dated 5 April 2000. The Management Committee can have between 3 and 16 members and there is a requirement in the Memorandum and Articles of Association that "the company shall seek to ensure that at all times the majority of Management Committee members are carers".
The trustees are volunteers and do not receive any remuneration for their services but may claim reasonable expenses (such as travel costs) incurred through attending meetings and training sessions or through other duties.
The Management Committee usually meets formally every two months and is responsible for directing the affairs of the charity and ensuring that it is solvent, well run and delivers charitable outcomes for the benefit of carers.
Trustees' appointment, induction and training
Trustees bring a wealth of skills and insight based on their years of caring, and are passionate about improving services and support for carers in Bolton. The charity ensures that anyone interested in standing as a trustee is fully informed of what the role involves. Potential candidates meet with the Chair and Chief Officer before joining the Committee.
Following their appointment, new trustees are given a detailed ‘Essential Guide for Trustees’ and attend an induction session at the charity’s offices. All trustees receive regular correspondence from the charity and are invited to training sessions (on topics such as: role responsibilities and expectations, equal opportunities, safeguarding, finances), planning for the future workshops, and charity events to help keep them up-to-date and engaged in its work.
Organisational structure and decision making
A Human Resources and a Finance Sub-Committee meets regularly to deal with matters relating to policies and procedures, personnel, premises and finance. The Sub-committees are attended by the honorary officers (the Chair, Vice Chair, Honorary Treasurer) and trustees with a particular interest in the remit of the Sub-committees. Minutes of meetings go to the Management Committee for approval.
Management
The Management Committee delegates operational planning and day-to-day management, including financial authority and staff management, to the Chief Officer. The performance of the Chief Officer is overseen by the Management Committee through reports and briefings presented by the Chief Officer, and through regular meetings with the Chair of the Management Committee.
Page 5
BOLTON CARERS SUPPORT
Trustees' Report For the year ended 31 March 2024
3 STRUCTURE, GOVERNANCE AND MANAGEMENT (continued)
The staff team
Chief Officer and Company Secretary Georgette Kay Operations Manager Alison Caunce Activities Co-ordinator Peter Harmer Welfare Benefits Adviser Christine Horrobin Carers Volunteer Coordinator Lynn Meadowcroft - appointed 10 October 2023 Carers Information and Advice Service Officer Bev Strang Carers Information and Advice Service Assistant Angela Pagett Carers Information and Advice Service Assistant Khadija Patel Carers Information and Advice Service Assistant Sharon Fairbrother - ended 27 June 2024 Outreach Worker and Key Worker Zoe Hill BAMER Outreach Worker and Key Worker Nireexa Solanki - BAMER Outreach Worker role ended 7 May 2024 Laurent Fernandez-Moreno
Telephone Befriending Co-ordinator
- Finance Support supplied by TACCOUNTS (NW) LTD - ended 30 November 2023
Public benefit
The trustees have complied with the duty in Section 4 of the Charities Act 2006 to have due regard to the public benefit guidance published by the Charity Commission and this is detailed in the Objectives and Activities section of the Trustees Annual Report.
4 OBJECTIVES AND ACTIVITIES
Constitution policies and objectives
Bolton Carers Support provides information, emotional support, training and short breaks to carers over the age of 18 who live in Bolton or who care for someone living in Bolton. A carer is someone who supports a family member, relative or friend who cannot manage on his or her own because of illness, disability, addiction or old age. They do not have to live with the person nor be the only one who does the caring.
The Memorandum and Articles of Association states that Bolton Carers Support's objects are:
"To pursue any charitable purpose for the benefit of carers, in particular but not exclusively, to educate the public about the issues affecting carers and the stresses experienced by them, to provide information, support and services to carers living in or caring for someone in the Metropolitan Borough of Bolton".
Bolton Carers Support has a 30-year track record of delivering high quality information and support to carers (having been in existence since 1994). Currently, 5,284 carers are being supported (as at 31 March 2024).
Our Vision
Bolton Carers Support wants all carers to feel valued and to receive the information, care and support they deserve.
Page 6
Trustees' Report
BOLTON CARERS SUPPORT
For the year ended 31 March 2024
- 4 OBJECTIVES AND ACTIVITIES (continued)
Our 7 Aims
-
1 Carers will be informed, empowered and confident
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2 Carers will have improved health and well-being
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3 Carers will experience reduced social isolation
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4 Carers will be trained and supported to care
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5 Carers will be financially better off
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6 Carers will have regular time off from caring 7 Bolton Carers Support is a strong and effective carers organisation
Summary of our main activities
Carers Helpline Carers can ring the helpline for information or emotional support, as well as for signposting information about aids and equipment, benefits, support groups, help at home, respite care, health services and other topics. The helpline is open 24 hours a day, 7 days a week, including bank holidays. Carers Information and Advice Information and advice appointments are held at the office so carers can talk face-to- Appointments face to a member of staff and discuss their caring situation in detail. Telephone Befriending A service that offers carers more regular and personalised support. It allows a carer a regular check-in call to support their wellbeing and carer support for their specific needs. Carers Contact Newsletter A free quarterly newsletter is sent to all carers registered with Bolton Carers Support, packed full of useful information on local services, forthcoming events and activities and carers' life stories. Benefits Advice Carers are helped to claim any benefits they may be entitled to, with one-to-one appointments offered over the telephone and in person. Short Breaks A wide variety of group breaks (of a few hours duration - meals out, day trips, visits to places of interest) are arranged for carers to have some respite from their daily responsibilities. Training Carers' workshops, short courses and learning days are held with topics covering health, exercise, arts and crafts, IT, relaxation and mental well-being. Support Groups Carers support groups are held at different locations around the borough, offering opportunities for friendship and mutual support. Awareness-raising Our outreach work raises awareness about carers, identifies 'hidden carers', and promotes Bolton Carers Support's services. Work with health and social care Bolton Carers Support works with partners on joint initiatives to help identify, support professionals and refer carers. Carers' issues are highlighted within a range of local plans and strategies.
Please see our website www.boltoncarers.org.uk for more information X @boltoncarers
Facebook @boltoncarers
Page 7
Trustees' Report For the year ended 31 March 2024
BOLTON CARERS SUPPORT
5 ACHIEVEMENTS AND PERFORMANCE
Identifying carers
Carers come from all walks of life, all cultures and can be any age. Many feel they are doing what anyone else would in the same situation; looking after their partner, parent or child. They may not realise help is available. We identify hidden carers as this is the first step to getting support.
As part of our commitment to raise awareness about our work, we link into many local networks and meetings to ensure we keep up to date with local developments as well as sharing information about our service to encourage referrals from other groups and organisations.
During the year we identified 551 new carers through talks and presentations, information displays at events, social media, and referrals from partner organisations. The total number of carers registered with Bolton Carers Support and receiving regular information at 31 March 2024 is 5,284.
Support and advice
Information, support and advice form the cornerstone of Bolton Carers Support. Carers who contact the helpline receive information and advice, and can often be referred or signposted onto other organisations for additional support.
Our Carers Information and Advice Service, covers our helpline, website, information and advice appointments, and newsletter. Our partnership with Careline provided by Bolton at Home, enables the helpline to be open 24 hours a day, 7 days a week and on bank holidays. This ensures that carers can access support and advice at a time when they most need it.
The nature of the calls/queries/concerns have been varied, but the complexity continues to increase. Calls to the helpline can be varied in length. We also communicate by email and text messages.
-
6143 enquiries from carers were handled in the year, as well as a significant number of enquiries from professionals/partners.
-
The Carers Contact newsletter was mailed/emailed out four times during this year, with an average of 4,763 issues sent out each time.
Outreach Work to identify hidden carers in the community included:
Zoom Groups:
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Carers Quiz Zoom Group - 21 sessions
-
Creative Wellbeing Zoom Group - 22 sessions
Carer drop in activities:
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Tonge Moor Carers Zoom Group and in person meetings - 25 sessions (now back to meeting in the UCAN full time)
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Westhoughton Carers Hub Meetings - 7 sessions
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Little Lever Christ Church Group - 14 sessions
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Little Lever Precious Gems Group - 9 sessions
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Kearsley Carers Hub - 9 sessions
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The Bridge Hub, Bradshaw Road - 8 sessions
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The Bridge Church, Horwich - 4 sessions
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• Walking Group - 15 sessions
Presentations to Professionals/Community Groups:
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Carers Rights Day & AGM
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Pulmonary Fibrosis Support Group
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Sevadal Hindu Group
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BHAI Hindu Group - 3 sessions
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Senior Solutions - 4 sessions
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Carers Christmas lunch
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Post Diagnostic Support Group (Memory Assessment Team ) - 4 sessions
Page 8
BOLTON CARERS SUPPORT
Trustees' Report For the year ended 31 March 2024
5 ACHIEVEMENTS AND PERFORMANCE (continued)
Regular Groups Attended:
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Precious Memories - 9
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Post Diagnostic Support Group - 6
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Senior Solutions - 2
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Kings Church Wellbeing Event - 3
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Carers Roadshow with Home Instead - 1
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Community Connect - 2
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Octagon Carers Morning - 5
Presentations & Events:
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Voice Project – 2
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Home Instead - 4
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Lever Chambers Networking
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Warburtons
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Bolton University Event
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Smithills Wellbeing Session
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Tonge Cricket Club Over 50’s
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Aphasic Group
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Withins UCAN Locality Launch
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Bolton Hospice Carers Group
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Sapphire Partnership
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Carer Champion Meeting
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MacMillian Event
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MacMillian Coffee Morning
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Withins UCAN Wellbeing Morning
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U3A
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Cancer Awareness Meeting
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Bolton College Staff Wellness
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St Chads U3A
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Veterans Group
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Village Voices
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Age UK L/Lever
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BCS Carer Xmas Meal
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Westhoughton Carers Hub Xmas Meal
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Tonge Carers Hub Xmas Meal
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BCS AGM
Unlocking Wellbeing in Bolton
Unlocking Wellbeing is a 3-year project which started 1st January 2023.
The project includes a Key Worker role hosted by Bolton Carers Support, initially working in Breightmet. The purpose of the role is to identify and support carers, connect them to the health and care system and understand their issues/themes and feed their learning into a Steering Group to effect change. A key focus of this element is working to understand the local community, ensuring that we get the basics right and ensuring that when a carer presents to a service ‘no door is the wrong door’ and they would receive the support they need. Key Workers support individual carers and link into wider initiatives in neighbourhoods including Community Champions and Social Prescribers to make best use of existing networks.
Page 9
Trustees' Report For the year ended 31 March 2024
BOLTON CARERS SUPPORT
5 ACHIEVEMENTS AND PERFORMANCE (continued)
Events taken place so far:
Kings Church events – 2 sessions Breightmet Library – 2 sessions Red Lane Primary School Dunstan GP Surgery Breightmet Library Withins UCAN Centre
Faith and Cultural Calendar Project
This project involved planning and delivering thirteen diverse cultural events in twelve months. Some carers who had not engaged with our services, came together to join events such as a faith tour and Chinese New Year. Cultural awareness and competency training was also delivered to all staff members.
We have shared information about different cultures accompanying stories. We held an Eid celebration where people from Pakistan, Indian and Somalian communities attended. They shared their own experiences on how they celebrate Eid. A number of carers made new friendships with other carers throughout this project. We had one carer who would like to attend the Temple again this year specially for the dance festival which she has learned in a Navratri dance workshop. Also, she has made a friend from the Temple so she could visit again for other festivals too.
We worked with other partners and organisations to deliver some of the events, such as Bolton Library, Octagon Theatre, Bolton Hindu Forum, Somali community, Asian Elders association, Bolton Wanderers in Community, Interfaith organisation, Emmanuel Church, Shree Swaminarayan Mandir, KrishnaTemple, Bolton Mosque, Bolton Hindu Forum, Bolton police, and King’s Church.
International Yoga Day – 14 people
'I really enjoyed it, it is really calmed me and cheered me up especially being outside it made all the difference’
‘Thank you so much. Enjoyed the relaxation under the shade of a beautiful tree. X’
‘I have had a very stressful day yesterday; carer role tested my passions. I booked half day leave to attend for self care. It has been wonderful, beautiful surroundings, lovely groups, light yoga followed by excellent meditation. Birds singing, it was fabulous. Thank you 😊 x’
Eid celebration – 27 people
‘Fantastic event so inclusive interesting and friendly. A real mood lifting. Thank you.’
‘I liked it so much I am glad I came. I liked everything, it was so good. Thank you so much ’
‘Good to know about different cultures and religions’
‘Very relaxing and interactive day’
Raksha Bandhan Celebration – 35 people
‘Enjoyed it was good enjoyed the bracelet ceremonies & saree wearing. Food was delicious’.
‘A wonderful event with lots of interesting activities. Thank you for sharing your cultural and celebration with us today. X'
‘Brilliant day, learned about new cultures. Thanks you'
Faith Tour Celebration - 7 people
‘Enjoyed the visit to all the places. Found the people in each places very informative. The Hindu temple was beautiful. Definitely worth the effort of organising to allow me to leave my husband for whom I care to be looked after’
‘It was a really good morning. I learned a lot at all three venues and it gave me a chance to talk about potential school visits. I have made a document with the contact details of all three places of worship which should make it easier another time. All the best with in your work with Bolton carers. I can see the benefit of what you do’.
Page 10
Trustees' Report For the year ended 31 March 2024
BOLTON CARERS SUPPORT
5 ACHIEVEMENTS AND PERFORMANCE (continued)
Harvest celebration – 20 people
'I have enjoyed the session. Was great to get in touch with my creative side again 😊 ’
‘Very enjoyable adventure took me to my childhood days. Thank you for the day.’
‘My first visit. Lovely people and great craft and fun. I will definitely come again is possible’.
‘Enjoyed very much. Nice people and good company. Very pleasant and good craft activities. I hope to come again.’
Navratri Workshop – 18 people
‘Although I wasn’t able to stay long due to work. It is wonderful to see folks together enjoying & learning & meeting friends. Would like you to do more events like this for carers. Thank you 😊 ’
‘Thank you very much! I enjoyed it a lot. I needed that. Lots of fun and lovely people. Thanks. x’
‘Wonderful experience – need more practice- everyone very friendly and helpful. Thanks you x’
‘It was good atmosphere, really enjoyed dance and cultural thanks’.
Navratri celebration – 3 people
‘Hi thanks for a lovely experience again. So much colour and celebration and so interesting’
‘I thoroughly enjoyed taking part in the Navratri event. Everyone was welcoming and friendly. I enjoyed learning more about Hinduism. It was also a great opportunity to apply what I had learnt in the dance workshop. The dancing was great fun! Thank you very much for the opportunity’.
Diwali celebration – 10 people
‘I really enjoyed the Event . I met with one of my caseload Carers to discuss progress and was able to offer a Carer some
‘I thought the open day was very interesting and very informative. It was great to find out more about Diwali and it was lovely to see the inside of the temple. There was so much food in the temple! I enjoyed the sweets.’
‘It was different experience on the day’
Kite celebration – 25 people
‘What an amazing morning after such a festive time caring for dad. Well worth booking ½ day leave from work for some much needed ‘ME’ time. Venue, cake, drinks, company, artist, information sharing was wonderful. THANK U so much’ 😊
‘Excellent morning well organised. Enjoyed making the kite. Lovely talking to other ‘’carers’’ Thank you’ 🧡
‘Thoroughly enjoyed learning how to make a kite’ 😊
‘What a wonderful morning – sun shine outside and in as people made kites of so many different designs and colours. Cake and coffee pause then time to sew on the tail…thinking about the tales we can tell all others who have missed out on such a marvellous experience. Many thanks’
Chinese New Year – 11 people
‘Meeting new people. Never been to Chinese New Year, very enjoyable. First big crowed since covid! Really enjoyed it. Thank you for the snacks & especially the gift’.
‘Insight into Chinese culture rewarding time out. Well organised event. Very friendly organizer.’
‘Feel confident coming out on my own with support from staff & others carers. Enjoyed the day & made new friends.’
‘I have learnt the Chinese culture. I have never been to the Chinese New Year before – most enjoyable’.
‘Just wanted to say thank you for organising the trip yesterday. I really enjoyed it! I appreciate it must have been stressful for you , but your lovely nature shone through. Thank you again.’
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Trustees' Report For the year ended 31 March 2024
BOLTON CARERS SUPPORT
5 ACHIEVEMENTS AND PERFORMANCE (continued)
Holi celebration – 25 people
‘Thank you for invite this Holi festival, really enjoyed, different people to meet and share views. Thanks.’
‘Met new people found out about other events. Great event, forgot the ‘real world’ for a while.’
‘Thank U for a fabulous cultural season. Very therapeutic & opportunity to meet & make friends. Release, creativity 😊 ’
‘Thank you, great opportunity, to meet people loved painting & block painting. Time to lose myself & have a fun x’
Easter celebration – 54 people
‘Meeting other carers and sharing stories, knowing each of us are going through same of the some issues and knowing were not on our own. The relaxation and reiki was beneficial as it grounded me and helped me to relax and breath sometimes not realising I was not breathing! Ha ha .. these sessions continue as it is certainly helped me through the stress that is ongoing at the moment caring for a family member. Thank you.’
‘This is something I have looked forward to as it is only time I can just relax and not worry about my husband. I really enjoyed it. Thank you everyone. My blood pressure must go down when I come here. Feel so much better’.
‘Huge difference provided me for much needed TIME OUT for me. Helps my emotions wellbeing. Having time for art & crafts find it very therapeutic. Hand massage & relaxation aids to my selfcare which honestly goes of my the window while caring for Dad. Thank U so much for a wonderful morning. Made me feel so much better.’
Cultural awareness and competency comments:
‘Engaging and eye opening’
‘Brilliant session, thank you Nireexa. Useful, informative and FUN!’
‘Thank U for a fabulous cultural season. Very therapeutic & opportunity to meet & make friends. Release, creativity 😊 ’
‘Enjoyed every minute. Very well presented. Very interesting. Learned a lot. Thank you.’
Telephone Befriending Service
The telephone befriending is now fully established. There have been over 250 referrals in the two years since the service started. There continues to be a steady flow of referrals, usually around 4 a month. The majority of these come from within Bolton Carers Support. Carers are identified by the helpline staff as requiring more frequent contact.
Befriending relationships have been started this year with 50 carers and, as of today, there are 80 active relationships. Each relationship varies both in length of call and depth of conversation. Most carers receive a fortnightly call which, on average, lasts for about 30 minutes but there are 5 minute check-ins and calls that last over an hour.
There is no time limit to the length of relationship, that depends on the individual. Some are quite brief, usually if referred by a third party, whilst others are open ended. The first carer contact continues to have regular contact.
Carers referred into the befriending service tend to be identified as having more on-going complex needs - mental health, bereavement and loss, lack of family support, loneliness self-identified, change to relationship. They have a need for friendship/communication/contact – people have felt lonely. They are communicated with as the person that they are. There is no emotional attachment so they can just be themselves – sharing their present, past and future. Carers are being supported with use of compassion-based therapy techniques and goal setting.
Page 12
Trustees' Report For the year ended 31 March 2024
BOLTON CARERS SUPPORT
5 ACHIEVEMENTS AND PERFORMANCE (continued)
Volunteer Coordinator Report
The Volunteer Coordinator joined Bolton Carers Support in October 2023, in response to the identified need for dedicated recruitment and support of volunteers. Over the past five months, significant progress has been made in establishing robust foundations for volunteer recruitment and support. Key achievements include the development and implementation of a comprehensive volunteer induction programme.
During this period, we have successfully recruited 12 new volunteers, increasing our total volunteer team to 34, including the 22 existing volunteers. Our new recruits bring a diverse range of skills and experiences, and they have proposed several new activities to support unpaid carers, which we look forward to implementing in the near future.
The Volunteer Coordinator has also forged valuable connections with Bolton CVS and has participated in several important meetings and training sessions. These include training on Safeguarding in the VCSE Sector and an Introduction to Equality, Equity, Diversity & Inclusion, which are essential for ensuring our volunteer practices are inclusive and safe.
In December, we organised a Christmas ‘Thank You Celebration’ for our volunteers, featuring a buffet lunch and a Christmas quiz. This event was a token of our gratitude for the unwavering dedication and commitment our volunteers have shown throughout the year.
A heartfelt thank you to our entire team of volunteers for their invaluable contributions, including their assistance with our quarterly newsletter and various events. Your time and effort are greatly appreciated, and we truly value your ongoing support.
Benefits Advice Service
Our Benefit Advice Service, funded by both the National Lottery Community Fund and The Bolton Fund, continued to offer carers practical help and advice to claim benefits. Within this reporting year we have had a change of staff team as the Bolton Fund ended in November 2023, which meant that it was necessary to revise the role mid- year and merge the financial wellbeing and Benefit roles.
Carers are offered advice and information to identify any benefit entitlement that they may be eligible for and to assist with applications, we offer both telephone appointment and face to face appointments. Advice is also offered at outreach venues with follow up appointments made to assist carers with benefit applications.
Visits are conducted on a priority basis to help with forms holding up payment of benefit for care, i.e. Attendance Allowance increase for care needs.
A continued advice-based carer service provision is offered, giving information on benefits relevant to carers, providing estimates with ‘better off’ calculations to support their caring role with realistic explanations of Gov.uk guidance and the expectations discussed when carers are seeking advice about claiming benefit.
Total number of individuals seen by both projects:
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Telephone Appointments - 186
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Personal Appointments - 101
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Outreach Appointments Booked - 8
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Emergency Home Visits - 3
The benefit gains and savings in this reporting period are £377,647.25.
In total the yearly awarded funds through vouchers/items via cost of living funding was £3,473.00. (This included food vouchers, white goods vouchers, slow cookers, blankets and socks).
Page 13
Trustees' Report For the year ended 31 March 2024
BOLTON CARERS SUPPORT
5 ACHIEVEMENTS AND PERFORMANCE (continued)
Activities for carers (outings/events & workshops)
We continued to deliver a range of outings, events and workshops giving carers an opportunity for a break and to address building confidence, tackling isolation and loneliness and also developing skills to help carers in their caring role.
The following table outlines the respite breaks delivered over the 12-month period:
----- Start of picture text -----
Carers
Event Date Type of event Comments
attending
2023
Digital Skills Workshops 1 April / May Learning day 12 6 week course
History Walk 5th April Carers Event 14
Planning your future 20th April Learning day 15
Eid celebration meal Achari 24th April Carers Event 30
Coronation Lunch 10th May Carer & Cared For 68 including
cared for
Digital Skills Workshops 2 May / June Learning day 11 6 week course
Queens Park Walk 5th June Carers Event 16
Male carers meal 6rh June Carers Event 11
Warburtons factory tour 1 7th June Carers Event 6
Warburtons factory tour 2 7th June Carers Event 6
Survival Skills Course June / July Learning day 8 5 week course
BWFC Stadium tours x 3 June-March 24 Carers Event 36
Moss Bank Park History Walk 5th July Carers Event 13
Relaxation Therapies July / Aug Learning day 12 5 week course
Northern Monkey 29th Sept Carers Event 10
Nature Walk..Walker Fold 5th Oct Carers Event 12
Yoga & Relaxation workshops Oct / Nov Learning day 15 6 week course
Halle @Bridgewater Hall 11th Oct Carers Event 20
Male carers meal 2nd Nov Carers Event 11
Christmas Craft workshops Nov / Dec Learning day 11 3 week course
Christmas meal Holiday Inn 6th Dec Carer & Cared For 74 including
cared for
Christmas meal Red Lion 20th Dec Carers Event 39
2024
Digital skills Jan / Feb Learning day 5 3 x workshops
Parish church Tower and History tour 30th Jan Carers Event 18
Energy Saving Workshop 28th March Learning day 6
Ciao Napoli meal 28th March Carers Event 24
BWFC Free tickets x 4 Various Carers Event 42
BWFC Stadium tours x 2 Feb / March Carers Event 15
560
Carers Week Information Day 8th June 2023 General event 124
AGM and Carers Rights Day event 23rd Nov 2023 General event 129
253
Help us to help you' consultation Nov / Dec 2023 101 Future
activities
914
Page 14
----- End of picture text -----
Trustees' Report For the year ended 31 March 2024
BOLTON CARERS SUPPORT
5 ACHIEVEMENTS AND PERFORMANCE (continued)
Funding
We, once again, wish to express our thanks to The National Lottery Community Fund, Bolton Council, Eric Wright Charitable Trust, Warburtons and CVS Bolton's Fund for continued funding for supporting our work, and to the new funders we have met this year, notably the People’s Health Trust, funded by Health Lottery North West.
Once again, we have seen a steady succession of grants awarded and are proud to say that we achieved 96% success in funding applications during the year. This year has seen us secure funding to employ our Volunteer Co-ordinator, a tremendous addition to our team, helping us to attract more high calibre, motivated, experienced and skilled volunteers, widening the opportunities and support that we can offer to Bolton’s unpaid carers.
Our highly-valued partnership with Warburtons has continued this year and has unceasingly proved to be a catalyst for wider developments than those initially intended. We are now scoping further funding to ensure that we continue to help unpaid carers bridge the digital divide.
Your participation in our partnership lottery with Bolton Hospice has resulted in another valuable donation. This is an easy way for you to help both us, and the hospice, and also have the chance to win a substantial prize for yourself. We are also receiving disbursements from Easy fundraising and would urge you to sign up for this very simple, free way to help us raise income.
We are always looking for opportunities to diversify our income sources and this year has seen a staff member take on the gruelling challenge of walking the island of Jersey. Laurent’s efforts helped raise a massive £1,200 to continue our work. We will always welcome those of you wishing to undertake a personal challenge, we can support with setting up fundraising pages and spreading the word, however, we are unable to organise or insure events due to resource limitations. As always, we continue to build on the trust our funders have shown in us to continue delivering what you, as carers, need and are building partnerships and networks to ensure our work aligns with local and national strategies for carers whilst ensuring we don’t lose our ability to offer our friendly and personalised touch to all support we provide.
Appreciation of volunteers
The contribution made by carers and former carers who are volunteers is enormous. Volunteers help staff members with: newsletter mail-outs; events for carers; and deliver workshops and craft activities. The staff and trustees wish to thank all our volunteers.
Feedback from carers
----- Start of picture text -----
Feedback from carers
‘Had a fantastic time at the Holiday Inn…. Really
missed Charlie, but the entertainment was great.’ ‘What would we do
‘Had a great couple of
without the meals and
hours with other male
events you put on?
carers. Good company’
Thank you.’
‘A relaxation and hand
message helped me to
relax. Most of all
having opportunity to
‘I’d like to thank Peter and all at ‘A very lovely venue, very enjoyable chat to other carers
activities and good to get the
Bolton Carers for organising days while doing a bit of
opportunity to chat with other carers.
like today. It’s great to spend some craft was fabulous.
Thank you.’
time with other carers’. Keep putting more of
these on please’.
----- End of picture text -----
Page 15
BOLTON CARERS SUPPORT
Trustees' Report
For the year ended 31 March 2024
----- Start of picture text -----
5 ACHIEVEMENTS AND PERFORMANCE (continued)
‘I can concentrate on my own
wellbeing for a few hours and
share highs and lows with
‘First time coming to anything,
people who understand’.
but I was made to feel very
welcome, and met some lovely 'Totally amazing day, great
people’ tutoring!! Fantastic experience.’
py b>
‘ These sessions are so
important for TIME OUT. Aids
‘Enjoyed the relaxation
to my emotional & physical
‘Thank You Peter for and hand massage. Good
wellbeing. Much needed break.
organising the trip up to take part in the craft.
Cards & relaxation activities
the Parish Church Thank you all.’
are wonderful. Very
Tower. I thoroughly enjoyed it.’ therapeutic. Thank U ’
be
‘Well planned and good
‘Very enjoyable day and helps
info. Great delivery
against the pressures in life. I
(simplified).’
find it helps me to relax and feel
better’.
‘Been able to relax with
breathing exercises. Not
‘It was a relaxed atmosphere with plenty of time given for questions and having to worry about
discussions all of which were meaningful. Will be interested in the next my husband as he well
looked after. Having a
hand massage and
having time for myself.’
“Really enjoyed the
“I had a really fun morning, I activities and being
especially enjoyed the able to talk to staff ‘Felt less isolation, Felt
laughing yoga, thank you.” for advice." supported. Thank you ’
PTV oe
----- End of picture text -----
Page 16
BOLTON CARERS SUPPORT
Trustees' Report For the year ended 31 March 2024 5 ACHIEVEMENTS AND PERFORMANCE (continued) “Great morning, I didn’t know ‘Feel enabled to I could get a health check at ‘Very enjoyable continue the journey my doctors. So glad I came interesting course.’ and take great ideas for along.” my future.’ ‘Had an opportunity to relax. Thank you for the relaxation and the hand massage. Had a sense of belonging and not being judged ’ ~~ES~~ She was really grateful for the friendly, listening ear. She initially Extremely grateful to be able to talk things through, also for the advice, felt nervous, it had taken her a support and empathy. She feels much calmer, and that she can breathe again week to build up to ringing the (and wants that to continue) She is feeling more determined to look after her helpline. She is so pleased that she mental and physical health, the chat has helped her to focus on important did, she felt at ease. Looking things. forward to receiving the information pack and newsletter. ‘Difference this morning has made “Thanks for listening without judgement” Carer really appreciated for me, is provided the chat and empathy shown. She felt listened to without some time for ME so judgement. Feels so much better for opening up, she holds lots back I am reenergised to from her partner, she doesn't have any children. go to my Dad’ Rang to say Thankyou for such a great newsletter that arrived in my inbox , it’s like a friend dropping in to say hi , due to too many pressures I’ve neglected the ‘ looking after me’ rule . The newsletter has definitely promoted me to think again about what little things I can maybe squeeze in to do something for myself. ‘ I LOVED it!! So nice to meet so many She said she felt overwhelmed at times with her husband’s illness lovely people.’ and she just needed to get out of the house today and have a chat with someone about her situation Alice thanked me for taking the time to listen and said she would keep in touch. oO ~__I Page 17
BOLTON CARERS SUPPORT
Trustees' Report
For the year ended 31 March 2024
6 FINANCIAL REVIEW
The 2023-2024 financial year saw continuing funding from Bolton Council and The National Lottery Community Fund.
Principal funding sources
The principal funding sources have been provided by:
-
Bolton Council (Adult Services) which funds the 24 hour helpline and information service and Telephone Befriending service.
-
The National Lottery Community Fund which funds the Connected and Informed Service and the Unlocking Wellbeing project.
The trustees wish to thank all our funders for their support.
Funding in 2023/24
----- Start of picture text -----
£140,000
£120,000
£100,000
£80,000
£60,000
£40,000
£20,000
£0
The National Lottery Community Fund Bolton Council
----- End of picture text -----
-
The National Lottery Community Fund
-
Bolton Council
£125,724 £124,428
Page 18
Trustees' Report For the year ended 31 March 2024
BOLTON CARERS SUPPORT
7 STATEMENT OF TRUSTEES RESPONSIBILITIES
Compliance with Accounting Standards
The trustees (who are also the directors for the purpose of company law) are responsible for preparing the Annual Report and the financial statements in accordance with applicable law and regulations.
Company law requires the trustees to prepare financial statements for each financial year. Under that law the trustees must prepare the financial statements in accordance with United Kingdom Generally Accepted Accounting Practice (United Kingdom Accounting Standards and applicable law). Under company law the trustees must not approve the financial statements unless they are satisfied that they give a true and fair view of the state of affairs of the charitable company and of the incoming resources and application of resources, including the income and expenditure, of the charitable company for that period.
In preparing these financial statements, the trustees are required to:
-
select suitable accounting policies and then apply them consistently;
-
observe the methods and principles in the Charities SORP;
-
make judgments and accounting estimates that are reasonable and prudent;
-
state whether applicable UK Accounting Standards have been followed, subject to any material departures disclosed and explained in the financial statements; and
-
• prepare the financial statements on the going concern basis unless it is inappropriate to presume that the charitable company will continue to operate.
The trustees are responsible for keeping adequate accounting records that are sufficient to show and explain the charitable company’s transactions and disclose with reasonable accuracy at any time the financial position of the charitable company and enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.
The trustees confirm that so far as they are aware, there is no information relevant to these financial statements of which the charitable company’s independent examiner is unaware. They have taken all the steps that they ought to have taken as trustees in order to make themselves aware of any relevant information and to establish that the charitable company's independent examiner is aware of that information.
Internal controls and risk management
The trustees have overall responsibility for ensuring that the charity has an appropriate system of controls, including financial controls. The charity's systems of internal controls are designed to provide reasonable assurance against material financial misstatement or loss to the charity.
Trustees examined the major strategic, business and operational risks which the charity faces and a formal risk management process is in operation across the charity, with a risk management policy and disaster recovery plan in place, and reviewed and updated annually. Potential risks are assessed as to their likelihood and impact and the consequent actions necessary taken to manage those risks. Other management processes in place include:-
-
regular review of financial management reports comparing income and expenditure with agreed budgets and year-end forecasts;
-
ongoing review of a reserves policy that takes account of the risks of streams of income and expenditure; and
-
• regular review of insurance cover to take account of potential risks (such as business continuity).
The trustees are satisfied that appropriate actions are being taken to manage risk and that the charity's internal controls comply with the guidelines issued by the Charity Commission.
Liabilities
In the event of the company winding-up, members and those who have ceased to be a member within one year of such an event have guaranteed the liabilities of the company to the sum not exceeding one pound each.
Page 19
BOLTON CARERS SUPPORT Trustees, Report For the year ended 31 March 2024 5TATEMENf OF TRUSTEES RESPONSIBILITIES Icontinuedl Investment policy and objpttTve5 The trustees Invest surplus funds in high rate deposit accounts until required for the charity's use. Reserve5 policy The Iharity'5 policy is to invest its funds in the ongoing expansion of the work and reach of the charity but to retain Sufficient levels of unrestricted reserves to enable us to continue our core strategic art+vities. in order to allow trustees to meet their day-to-day responsibilities and to ensure that it continues to operate on a sound basis. The trustees consider the financial position to be satisfactory and funds held are sufficient for= the purchase or replacement of equipment and furniture,. service development to allow for the setiiiig up vf new projects 3nd exrendlng existing project5- tontingency resources to allow the charity to be wound up in an orderly fashion in the event that it ceases to operate. Going Concern The tru.tccs believe that there are no material uncertainties that call into doubi Ihe Iharity'5 ability to continue Its actlvltles. The accounts have therefore been prepared on the basis that the charity 15 a Boing concern. The trustees report was approved by the Management Committee and signed on its behalf by: vid Chair of Bolton Carers Support . 201i,/gF Page 20
BOLTON CARERS SUPPORT
Independent Examiner's Report to the Trustees of Bolton Carers Support As at 31 March 2024
I report to the trustees (who are also Directors for the purpose of company law) on my examination of the financial statements of Bolton Carers Support (‘the charitable company’) for the year ended 31 March 2024 which comprise the Statement of Financial Activities, the Balance Sheet, the Statement of Cash Flows and related notes.
Responsibilities and basis of report
As the trustees of charitable company you are responsible for the preparation of the financial statements in accordance with the requirements of the Companies Act 2006 (‘the 2006 Act’).
Having satisfied myself that the financial statements of the charitable company are not required to be audited under Part 16 of the Act and are eligible for independent examination, I report in respect of my examination of the charitable company’s financial statements carried out under section 145 of the Charities Act 2011 (‘the 2011 Act’) and in carrying out my examination I have followed all the applicable Directions given by the Charity Commission under section 145(5)(b) of the 2011 Act.
An independent examination does not involve gathering all the evidence that would be required in an audit and consequently does not cover all the matters that an auditor considers in giving their opinion on the financial statements. The planning and conduct of an audit goes beyond the limited assurance that an independent examination can provide. Consequently I express no opinion as to whether the financial statements present a ‘true and fair’ view and my report is limited to those specific matters set out in the independent examiner’s statement.
Independent examiner’s statement
Since the charitable company’s gross income exceeded £250,000 your examiner must be a member of a body listed in section 145 of the 2011 Act. I confirm that I am qualified to undertake the examination because I am a member of ICAEW, which is one of the listed bodies.
I have completed my examination. I confirm that no material matters have come to my attention in connection with the examination giving me cause to believe that in any material respect:
-
accounting records were not kept in respect of the charitable company as required by section 386 of the 2006 Act; or
-
• the financial statements do not accord with those records; or
-
the financial statements do not comply with the accounting requirements of section 396 of the 2006 Act other than any requirement that the financial statements give a ‘true and fair view which is not a matter considered as part of an independent examination; or
-
the financial statements have not been prepared in accordance with the methods and principles of the Statement of Recommended Practice for accounting and reporting by charities applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102).
I have no concerns and have come across no other matters in connection with the examination to which attention should be drawn in this report in order to enable a proper understanding of the financial statements to be reached.
Use of my report
This report is made solely to the charity’s trustees, as a body, in accordance with section 145 of the Charities Act 2011. My work has been undertaken so that I might state to the charity’s trustees those matters I am required to state to them in this report and for no other purpose. To the fullest extent permitted by law, I do not accept or assume responsibility to anyone other than the charity and the charity’s trustees as a body, for my work, for this report, or for the opinions I have formed.
Mr Michael Garrett FCA Xeinadin North West Limited 100 Barbirolli Square Manchester M2 3BD
Date 20 November 2024
Page 21
BOLTON CARERS SUPPORT
Statement of Financial Activities (including Income and Expenditure Account) For the year ended 31 March 2024
----- Start of picture text -----
Unrestricted Restricted Total Total
Funds Funds Funds Funds
Note 2024 2024 2024 2023
INCOME £ £ £ £
Income from donations and legacies
- Core income 31,590 - 31,590 38,748
Investment Income 3 8,769 - 8,769 3,220
Income from charitable activities 4
- Bolton Council - 124,428 124,428 108,719
- The National Lottery Community Fund - 125,724 125,724 116,719
- E Wright - 23,596 23,596 35,605
- The Bolton Fund - 48,250 48,250 27,746
- Warburtons - 8,768 8,768 10,000
- Other charitable activities - 9,666 9,666 11,862
Total income 40,359 340,432 380,791 352,619
EXPENDITURE
Expenditure on charitable activities
- Establishment cost 46,320 - 46,320 29,806
- Bolton Council - 121,692 121,692 109,792
- The National Lottery Community Fund - 133,258 133,258 122,957
- E Wright - 23,596 23,596 35,605
- The Bolton Fund - 48,932 48,932 28,868
- Warburtons - 8,768 8,768 10,000
- Other charitable activities - 7,645 7,645 10,678
- Governance costs 5 3,076 - 3,076 4,667
Total expenditure 49,396 343,891 393,287 352,373
Net income (expenditure) 6 (9,037) (3,459) (12,496) 246
Gross transfers between funds 15 (3,459) 3,459 - -
Net movement in funds (12,496) - (12,496) 246
Funds at 1 April 2023 81,740 - 81,740 81,494
Funds at 31 March 2024 69,244 - 69,244 81,740
----- End of picture text -----
Page 22
BOLTON CARERS SUPPORT Balance Sheet As at 31 March 2024 Note 2024 2023 Fixed assets 131 210 Tangible fixed assets io Current assets 11,363 191.137 3.056 248,649 Debtors Cash at bank and in hand li 202,500 251,705 Creditors: amounts falling due within one year 12 1133,3871 1170,1751 69,113 81,530 Net current assets 69,244 81,740 Net assets Funds Re5trlrted funds Unrestrlcted funds 15 69,244 81.740 15 69.244 81,740 Total funds The director5 consider th3t the company is entitled to exemption from the requirement to have an audit under the provision5 of sectlDn 477 the Companies Act 2006 (the ACLI and members hove not required thg company to obtain an audit for the year in question in accordance with section 476 of the Act. The directors acknowledge their re5pon5ibility for ensuring that the company keeps accounting records which comply with section 386 of the Act and for preparin8 financial Statements which glve a true and fair view of the state of affairs of the company as at 31 March 2024 and of it5 net income for the year then ended in accordance with the requirements of sections 394 and 395 of the Act and which otherwise comply with the requirements of the Companies Act 2006 relating to the financial statements so far a5 applicable to the company. These accounts are prepared in accordance with the special provisions of Part 15 of the Companies Act relating lo small companies and constitLrte the anrtual accounts reqLEired by the Companie5 Act 2006 and are for circulation to Members of the company. The financial statemenLS on pages 22 to 29 were approved hy the Board of Trustees . David Ruane Trustee Siinon Thompson Trustee Date Date Page 23
BOLTON CARERS SUPPORT
Statement of Cash Flows
For the year ended 31 March 2024
----- Start of picture text -----
2024 2023
£ £
Net cash flow from operating activities (57,512) (69,353)
Change in cash and cash equivalents in the year (57,512) (69,353)
Cash and cash equivalents brought forward 248,649 318,002
Cash and cash equivalents carried forward 191,137 248,649
Cash and cash equivalents consists of:
Cash at bank and in hand 191,137 248,649
Net cash flow from operating activities
Net income (expenditure) (12,496) 246
Depreciation 80 226
(Increase) decrease in debtors (8,307) (2,868)
(Decrease) Increase in creditors (36,789) (66,957)
(57,512) (69,353)
----- End of picture text -----
Page 24
Notes to the Financial Statements For the year ended 31 March 2024
BOLTON CARERS SUPPORT
1 General information
Bolton Carers Support is a company limited by guarantee without share capital and was registered under the Companies Act 1985 on 5 April 2000 with the registration number 3965369. Bolton Carers Support is also a registered charity, number 1082166, and was registered with the Charity Commission on 25 August 2000.
The charity constitutes a public benefit entity as defined by FRS 102. The financial statements have been prepared in accordance with Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standards applicable in the UK and Republic of Ireland (FRS 102) issued in October 2019 and the Charities Act 2011 and UK Generally Accepted Practice as it applies from 1 January 2019.
2 Accounting policies
Basis of preparation of financial statements
The financial statements are prepared on a going concern basis under the historical cost convention, modified to include certain items at fair value. The financial statements are prepared in sterling which is the functional currency of the charity.
The significant accounting policies applied in the preparation of these financial statements are set out below. These policies have been consistently applied to all years presented unless otherwise stated.
Income
All income is included on the Statement of Financial Activities when the charity is legally entitled to the income and the amount can be quantified with reasonable accuracy.
Income from donations is included in the accounts for the period in which payment was received.
Investment income comprises of interest, and is accounted for on a receivable basis.
Grants and contract income receivable is credited to the SOFA in the period in which the charity becomes entitled to receive the grant. Grants which are for a specific future period are deferred to that period.
Expenditure
All expenditure is accounted for on an accruals basis and has been classified under headings that aggregate all costs related to that category. Where costs cannot be directly attributed to particular headings they have been allocated to activities on a basis consistent with the use of resources.
Expenditure is recognised when it is incurred and is reported gross of related income on the following basis:
-
Costs of generating funds comprise costs associated with attracting voluntary income and the costs of other income generated.
-
Charitable expenditure comprises direct expenditure including direct staff costs attributable to its activities. Where costs cannot be directly attributable, they have been allocated to activities on a basis consistent with the use of resources as described below.
-
Governance costs, including those incurred in the governance of its assets and are directly associated with constitutional and statutory requirements.
Tangible fixed assets
Depreciation on fixed assets is provided at rates calculated to write off the cost of each asset over its expected useful life as follows:
| follows: | |
|---|---|
| Fixture and Fittings | 15% straight line |
| Computer Equipment | 25% straight line |
At each balance sheet date, the company reviews the carrying amounts of its fixed assets to determine whether there is any indication that any items of tangible fixed assets have suffered an impairment loss. If any such indication exists, the recoverable amount of an asset is estimated in order to determine the extent of the impairment loss, if any. Where it is not possible to estimate the recoverable amount of the asset, the company estimates the recoverable amount of the cashgenerating unit to which the asset belongs.
Page 25
Notes to the Financial Statements For the year ended 31 March 2024
BOLTON CARERS SUPPORT
Fund balances
Unrestricted funds are incoming resources receivable or generated for the objects of the charity, without restriction, and are available as general funds to be applied as the charity sees fit.
Restricted funds can only be used for particular restricted purposes within the objects of the charity. Restrictions arise when specified by the donor or when funds are raised for particular restricted purposes.
Pension costs and other post-retirement benefits
The charitable company contributes to Stakeholder pension schemes chosen by individual employees. Contributions payable to the stakeholders pension schemes are charged to the Statement of Financial Activities in the period to which they relate.
Debtors and creditors receivable/payable within one year
Debtors and creditors with no stated interest rate and receivable or payable within one year are recorded at transaction price. Any losses arising from impairment are recognised in expenditure.
Taxation
Bolton Carers Support is a registered charity and has no liabilities to taxation. It is able to recover taxation on Gift Aid and Investment Income.
Going concern
The financial statements have been prepared on a going concern basis as the trustees believe that no material uncertainties exist. The trustees have considered the level of funds held and the expected level of income and expenditure for 12 months from authorising these financial statements. The budgeted income and expenditure is sufficient with the level of reserves for the charity to be able to continue as a going concern.
| 3 Investment Income Deposit account interest 4 Income from charitable activities Bolton Council The National Lottery Community Fund E Wright The Bolton Fund Warburtons Other charitable activities |
Unrestricted Restricted Total Total 2024 2024 2024 2023 £ £ £ £ 8,769 - 8,769 3,220 Unrestricted Restricted Total Total Funds Funds Funds Funds 2024 2024 2024 2023 £ £ £ £ - 124,428 124,428 108,719 - 125,724 125,724 116,719 - 23,596 23,596 35,605 - 48,250 48,250 27,746 - 8,768 8,768 10,000 - 9,666 9,666 11,862 - 340,432 340,432 310,651 |
|---|---|
Page 26
BOLTON CARERS SUPPORT
Notes to the Financial Statements
For the year ended 31 March 2024
| 5 Governance costs Unrestricted Expenditure Accountancy and independent examination fees Trustee expenses 6 Net income (expenditure) Net incoming resources are stated after charging: Independent examiner's fees Depreciation of tangible fixed assets |
2024 2023 £ £ 2,804 4,360 272 307 3,076 4,667 2024 2023 £ £ 2,804 4,360 79 226 |
|---|---|
7 Taxation
The charitable company is exempt from corporation tax on its charitable activities.
8 Staff costs
No employee received remuneration in excess of £60,000.
9 Trustee remuneration and expenses
None of the trustees received any remuneration during either of the two years. Expenses reimbursed to trustees amounting to £271.64 (2023: £231) were paid during the year.
| 10 Tangible fixed assets Cost or valuation At 1 April 2023 Additions At 31 March 2024 Depreciation At 1 April 2023 Charge for the year At 31 March 2024 Net book value At 31 March 2024 At 31 March 2023 |
Computer equipment Total £ £ £ 26,767 16,355 43,122 - - - 26,767 16,355 43,122 26,557 16,355 42,912 80 - 80 26,637 16,355 42,992 131 - 131 210 - 210 Fixtures & fittings |
|---|---|
Page 27
BOLTON CARERS SUPPORT
Notes to the Financial Statements
For the year ended 31 March 2024
----- Start of picture text -----
11 Debtors 2024 2023
£ £
Trade Debtors - 3,056
Other Debtors 4,531 -
Prepayments and Accrued Income 6,832 -
11,363 3,056
12 Creditors: amounts falling due within one year 2024 2023
£ £
Trade Creditors 1,512 1,213
Other Creditors 21,382 6,280
Accruals 14,100 13,500
Deferred income (note 13) 96,393 149,182
133,387 170,175
13 Movement in deferred income Balance at Balance at
1 April 31 March
2023 Utilised Unutilised 2024
Funds £ £ £ £
NHS Bolton CCG 90,813 (90,813) -
Bolton Council 20,789 (20,789) -
E Wright 15,664 (15,664) 74,734 74,734
CVS - Leadership Monies - -
Unlocking Wellbeing 12,499 (12,499) -
Health and Wellbeing 8,233 (8,233) -
CVS Connecting People 1,183 (1,183) -
Warburton - 15,099 15,099
Cultured Carers - 1,490 1,490
Peoples Health Trust - 5,070 5,070
149,182 (149,182) 96,393 96,393
----- End of picture text -----
14 Pension commitments
The company operates a defined contributions scheme. The assets of the scheme are held separately from those of the company in an independently administered fund. The pension cost charge represents contributions payable by the company to the fund and amounted to £15,053 (2023 - £13,086).
Page 28
BOLTON CARERS SUPPORT
Notes to the Financial Statements
For the year ended 31 March 2024
| 15 Movement in funds Note Restricted funds: Bolton Council i. The National Lottery Community Fund ii. E Wright iii. The Bolton Fund iv. Warburtons Other charitable activities Unrestricted funds: General funds Total funds |
Balance at Balance at 1 April 31 March 2023 Income Expenses 2024 £ £ £ £ £ - 124,428 (121,692) (2,736) - - 125,724 (133,258) 7,534 - - 23,596 (23,596) - - - 48,250 (48,932) 682 - - 8,768 (8,768) - - - 9,666 (7,645) (2,021) - - 340,432 (343,891) 3,459 - 81,740 40,359 (49,396) (3,459) 69,244 81,740 380,791 (393,287) - 69,244 Transfers |
|---|---|
Notes on restricted funds
-
i. Bolton Council (Adult Services) funds the Helpline and Information Service, and Time for You project.
-
ii. The National Lottery Community Fund have funded a new grant to continue the Carers Health and Well Being Project starting on 1st November 2019 and ending on 31st October 2022. This has been extended to 2025.
-
iii. Funding from Eric Wright Charitable Trust has been used to fund the Fundraising Development Officer Post. iv. Bolton Community and Voluntary Service (CVS) have funded the Bolton Leadership Project, and additional Benefits Advice Officer hours.
| 16 Analysis of total funds Analysis by type of asset and liability Tangible fixed assets Net current assets |
General Restricted 31 March 31 March Funds Funds 2024 2023 £ £ £ £ 131 - 131 210 69,113 - 69,113 81,530 69,244 - 69,244 81,740 |
|---|---|
17 Employees and Directors
The average number of employees during the period was 12 (2023: 11)
Page 29