Cgmpony Registrotiot) Number
Cl￿Tty Registrotloft Number
03965369
1082166
BOLTON CARERS SUPPORT
Trustees, Report and Flnancial Statements
Forthe year ended 31 March 2022
Bolton
carers support

BOLTON CARERS SUPPORT
Trustees, Report and Financial Ststements
For the year ended 31 March 2022
CONTEtirs
Pale
Report of the Dirertorsand Trustees
l Reference and adm1n1strati￿ det•Ms
2 Message from the Chair
3 Structure. ￿Vernance and rnaTra8emEnt
4 Oblectives and activities
S Athlevement$ and perforrn4n¢e
6 Financial revlew
7 Trustees, responsi￿litIeS
io
16
17
Independeni Examlnerfs Rèport
19
Statement of Finandal Actl¥lt1¢5
20
atsnc• Sheet
21
Statement of Cash Flow5
22
Note$ to the FITh￿¢1•1 Statements
23
Page I

BOLTON CARERS SUPPORT
Trustees, Report and Financial Ststements
For the year ended 31 March 2022
A rarer Is sc￿e0The who supports a family meth. a relavve or a frlend who ranTrJt manJ8e on hls w her own because of
Illne55, d15oblllty. addKtlon oi dd age.
There are 6.5 mlllion cèrws In the UK and, accordlng to the 2011 Census, there are 30.629 carers in Bolton linitlal fiAures from
C•nsus 2021 su88e$t ihis fwtsre is 40.CO)+l. 01 these. 7.935 carers wowde 50 hour5 or more Care each week.
Th* e¢onomlc Val￿ Df the witribution Made by carets In the UK ss now £132 bllllon per year, •lmost double It5 v•lue In 2￿1
(£68 bllllonl.
£132 bllllon 1$ Close tothe tot•1 annual tort of health In the UK, was £134.1 bllllon In the year 2014-15.
mean5 th•t the valueoftht wtrltwrtlon m•de bylhe UK'S urers s¥¥es the publlc purse enormous sums every week. d
and hour of the y••r'.
£2.5 bill￿ per weel
£362 million per dav
£15.1 mllllon per hour
Bokon Carers Support Identlfles h6dden carers prrythdts Intorn￿tIon on loul Se￿(e$, 85 well x offedni a 115tenln8 e•r
and emotlonal support, opportunlties lor ? sI￿rt bre•K courses on • ran¢e of toplu, and benefits athdce to help carers
rnaxlmise thelr Incotr*.
5t•te (Cartts 20111
The COVID-19 pandem1¢ cont5nues to have a monumenul impact on unp•id carers, Ilve5- not only because of the Increased
amount ol care that many •re to prrwide. but because ol the far-reochifi8 effea that provldln8 thls level of care Is
hI￿n8 on many aspects of thelr INes.' thelr rel•tioThships. thelr mental aNd Ph￿ical heahh, their yld work and fin•n¢es. and
thelr emtstional wellbein8. We estlmate that o¥erThishL an addltlonal 4.5 rnilllon people became unpald urers In Marth 2020.
me¥nln8 I In 4126%) UK odulls were p￿d￿ry unpald ¢¥e to an older. dIsab￿d or 111 rel¥t￿e or friend at ihe helght of the
pandemlc. ￿thOUgh we expert these numbers to decre•5e sllihtly, the number5 of unpild carers havt been rfslng
slgnlflcantly a$ the pJpul•tKin a8es and healthcare ¢ontlnues to Improve. Inttea$6n8 SUPPOrt for carers, whether IV5 practlcal
or flnantyal. must be al the heart ol address the recoveryfrorn the COVID-19 pandeml¢.
C•nwJ 2021
Censu$ 2021 was hdd on 21 Ma￿h 2021 In £n￿1nd. W￿e$. and Northern Irdand. The Offi¢e lor Natk>n•l Statistlcs IONSI
rurbs the census In England Wales and Is independent from the qovernmenL
All carers wer• en¢oura¢ed io Identify themse￿￿ ort ihelr c¢n5us form. The census onty happens every lo years and it13 used
to Inf¢yrn ded￿0￿$ on seThtces, s￿h a5 hèalth¢•re. educatlon. and transpo¢ arbd li also provlde5 a more a¢¢urate and up to
date lor the numb¢f of carer5 in the LIK. National and l¢xal chadtses use the censu5 to make ihe case fov m¢ye ser¥ites
for carers.
Census 20ZI contains 3 speclfi¢ ouestlon Iquesiion 24 in En￿and and Wale51 on the provislon ot unpald ¢#re:
"DD you look after. or 8ive help or support to. anyty)e kcau5e they have lon8-terrn physical or menial heltth ccffidltlons or
Ilkne55es. or problems felated to old a8er
We wlll soon be •t4e to have xcess to Census resul
PaKe 2

BOLTON CARERS SUPPORT
Tru5tees' Report
For the year ended 31 March 2022
Dlfertors. Report for the purposes of sediofi 417 of the Companies Art 20C6 and Tru5tees' Report for purposes of part 8
of the Charities Act 2011
Th• truststs who We dirertors of the th¥rty for the purposes of the Companles A¢t 2¢Y)6. present their report with the
rinanclal statements Df the charity l¢Y the year ￿{jed 31 March 2022. The Trustee5 have adopted the prtsvlslons of the
ststement of Rectynmended Practice ISORPI -AC￿￿t￿£ and Repornng by Charities" IFRS 1021 in preparing the annual
report and flnanclal statements of the tharity.
AEFERENCE Af4D ADVINISTRATIVE DEfAI
Charfty N•m•:
8oknn care￿ ￿Pport
Charlty R•AlJlr*tton:
1082166
C￿P•￿V A4htrntlon:
03965369
or•d off5￿.
Thlckerford Cefitre
cketford Road
Tonge M￿r
eolton
Gre*er Manchesier
BL2 2LW
Trusl•N:
Davld Ru•Th•
Sue Foster
slff￿n T￿MPSon
Enld 8rook5
HJrendr¥ Purshotam Mistry
Frances Ayleen Benl%chke
CarcAlne Hllton
Ellz•beth PKWJe5
Tim Hi11On
da H*slod
Anne Oakes
Salty Coopef
lan Cooper
Tracy Lee
lan Bury
Chalr ITrustw 26.5.21 and Chalr from 9.12.211
Vlce Chalr
HDnOrnry TreaSu￿r
Reswed1S.10.211
Aesl8Tred125.11.211
lleslined19.12.211
eslgned126.5.211
Résl8ned126.5.211
Ifrorn 20.7.ZII
(from 21.4.221
Georgette Kay
Santander VK PLC
BrKldle Road
Mers￿de
L30 4GB
Indep•ndqnt ￿n￿￿•r.
Mr Michael Garrett FCA
Kayjohnson Gee Umlted
I City Rood East
Manchester
M15 4PN
Page 3

BOLTON CARER5 SUPPORT
Trustees, Report
For the year ended 31 March 2022
In last year's report we expre55ed our thanks to Anne Oakes. Salty and lan Cooper, and also Tlrn Hllton, whts all stepped down
from thelr tommltree roks In 2021. Sadlyi TIM dled in 2022, and we would Ilke to expre55 ouf Condolences and thanks for all
rim did for Bolton Carer5 Support.
MESSAGE FROM THE CHAIA
As I took over as thèir at the batk end 012021. we were Mill emerging Irorn the unprecedented social arbd economK impact
that the Covid-19 pandemic had ¥isited upon us. and I tnts￿ belleve that thls will serve as 3 tlmelSne In our hlstory a5 now
modern events will be referred to as 'pre •nd posv pandemic much as bjth World Wars are reference points. At the end of
2021 we were lust startiw to learn how to with the 'new nornial, way of doing fhin8s 8nd •$ 4 relatively small
0rg3nlsatlon r￿1 only did we rMn•8e to weather that storm. but we wert •ble to prowde an unbroken le¥el of $eryice tts our
unpald Care￿ thro￿hOuL thank5 entlrety to the dedit•tion ¢ommltmeot and resilience of our staff and volunteers.
s we wntlnue now on ih•i 'new nornal. joumty I have to adm4t th•t whltsi Yve had qulte a blt of exper*nce wl¢h Bolton
Corers Support both a5 a volunteev and • twstee and a150 more Importanvy as • fvll tlmE carer myse￿, I was maybe a Ilttle
naive at the begSnnln8 as io the enorrnlty ol the re$pofislbS11ty and weight of expectation that holdln8 the office of Chalr
entalL%. We are seeln4 More and more deepty cornplex issues that our carers are reachlni out for help. advlce and
support wiih. and It ij being able to provth thts Impart>al and Independent St￿¢¢ to Ill of 8olton'5 carers In all of its dlvtrse
cornmunlt4e5 that filts me wlth an enormous sense ol prfde and satlsfa(Uon. Wh115t l am Mt the most experlenced or
knowledgeable In this fiekl I have li¥ed and Sndeed am stiH Imng wlth some of the fears, anKulsh and frustrailons as the
carérs w* •re supportln8 OTh • d•lty ba4$.
Durlng thls year we had •n important lundln8 appllcatlon In the plpeline lor which staff lobs and SUPPDrt servkes were
dependent upon, as well as the possibllhy of ¥Thoiher large sllce of fundi￿ that we are workln8 hard to brln8 In alon8 wlth
other or8anlsations. Thls would go a long way to help u5 rneei our long-term 8oal of expandlng our servlce user ofter to the
estlmated 40.C¥)O+ carers las we btlieve the 2021 Census re5uIt5 will 5hrMI in ihe bofouuh to •¢hleve thls amblrlon we
must have conhdènce, longevlty and securlty which Is very difficutt io achle¥¢ ￿thIn the VC5E sector. Alon851de the fundln&
wo •tso f•co8nise the importance of de¥elopln8 and maintainlng key partnershly oiher oryanlsatlons Includln8 the
Statutory sertor tc ichieve •nd maintsin this 4011 and at the time of writin8 we are aCtNe￿ involved wlth Bolton Coundl, the
newly Created Integrated Care Partnership and the Royal 8olton Hospltal as well as beln8 Involved In soclal 5tudlw wlth the
8ank of En8land and the Centre for Social Justlce and we we hoti£in8 more and more thai these youps are reaehlni out to us
for help. I musi however stre55 thot we will only work wtthin these p•rtntrships If t￿le is i clÈar syner8y on the ambltion.
outcome and ImpKi fty our carers and as an Independ*nt and volunteer ￿ orginisatlon we must never l¢>se sitht of thls
reason for our exlstence and ¢>Jr consthuioonal obli8atlo
It was a ireat pleasure and quf£e a 5urprt5e to learn at tr* end of 2021 Ihat wt were rwlnated b¥ 4 thlrd party to re¢elvt the
Queens Award lor Voluntary se￿¢¢ Iwhkh 15 equivaltnt io a group MBEII. Th0￿h th15 award Is alrned at our fabulous
volunteer5 Pa51 present Trjne of It would have been posslble without the support of a fabulous teom of dedlcated stafl
and it contlnue5 to humble me how stron8 we are as a 4roup. To8ether we have faced rnary challenges recently.. we've
expertenced heart-brea￿nI losses lor both 51aff and volunieers. Howeve¥. we ha¥e rnan•ged to recrufft to key pos1￿on$ in
very dlfficult enyironrnent and It Is also my Intention to grow wr trustee commltteE to reflect the 8rowlng need for change
and flexibllity Wlthin our or8anlsation.
Thank you to ¢¥er*Ysne
ved with Carers Supp)it you a￿ ￿ extraordinary and inspirallon* youp Df peoplel
Chalr of Bolwn Carers Support
Date
16/11/22
Page 4

BOLTON CARERS SUPPORT
Trustee5' Report
For the year ended 31 March 2022
J STRVCTURE. GOVERNANCE AND MA14AGEMENr
A•*l•r•d tharltyand cofflwy 11n￿*daDd
Bolton Carers gjpport is a tompany Ilmited by euarantee without share capital and was re4i5tered under the Companle5 Aa
1985 on 5 Aprll 20LiI wlth the re6i5tratlon number 03965369. 8olton Cèrer5 ￿1port Is also è rewstered charity. nurnber
1082166, and was registered with the ch￿ty C￿)MissIon on 25 Autust 2rKii.
Membentrdp
ton Qr•ts Support Is a rnembership oryanisatitin. Ftsll membership is avallable to carers. fcrner tarer5 and representatlves
of local 8roup5 who have r4istered with ihe charity. Associate membership is also avallawe to urers, worker5 and local.
reilonal and natlonal voluntary and Statutory woanisatioThs with an interest tn i5sue5.
Carers are Involved throughout the oryanlsatlon as intstees ind •$ volunteers. The kngwledBe Ind ski115 contribute
ensures Bolton Caiers Suppcrt Is c3rer4ed and del￿r$ seThlces carers need.
Gwernlry IK>dy
Our 8ovemln8 body. the 8oavd of Trustees lthe'Mana8ement Cornmltw'l. h responsible ftyr ihe overall governance, pollcy
and work of the charlty. as outllned In our Mem¢y•ndum and Article5 of Assodltlon dated S Aprll 2(KIO. The M4n•iemtnt
Cammittee Can have betwè•n 3 and 16 members and there Is a requlrement In the Mernorandum and Artldes ol A550clatlon
that'the company shall seek to ensure that at all tlmes malority 0fMa￿gement Cornrnlttee rnembers are cartis
The trustees are volunteers and do not recelve any rernunerailon for thelr servlces but may clalm reasonoble expen5e515uth
as travel costsl Incufred through attendin8 moetln8s and tralning se5S￿n$ or through oiher dutles.
The Man4ement Committee usu•lly meets lomialty every two rnonths and Is responslble for dlrertln8 the affèlrs of the
charlty and ensuring that tt Is sofvent, well run and deltr4ers charft•ble outcomes for the benefit of ¢arers.
TNslttS' •PPolntm•n( Indurtlun and Ir•ltr￿
Trustees brlng a w•¥lth of sklljs and Insl8ht based on ih•lr years of Carl￿ and are p•ssh)nate about Imp￿Th8 ser¥lces ¥nd
5UPPOrt for carers In Bolton. The ¢h•thy ensures that all￿Tre lfiterested In stsndHlg as a trustee Is fully Informed of what ihe
role invofves. Pot•ntlal ¢andldates meet with the Ch¥lr and Chlel Officer befor• loinlrva the Committ••.
Followln8 thelr appolntment, new trustees are ¢iven a detalled'Essential Gulde lor Trustee5' and attend In inductk)n sesslon
at the £harlVs offices. All trustees rect￿e rewlèr correspondert¢e from the tharity and are Invrted to tralnin8 5essJtsns lon
toplcs such as.. role responslbillties and tipect•tk4ns. equal opportunities. 5*e8uardln& fina￿e$l. plannlng for the future
workshops. and charKy events to help keep them upio4ète •nd en6a8ed ih Its work
OrynI￿lI￿•l JtllKtur• •d de¢tJtw rn•k
A Hurnan Re50ur¢es and a Finance SulTrC¢immittee meets re#ularty to deal wlth matters relating to pollcles and procedu￿$.
personnel. Pfernlses and finance. The su￿0￿￿￿tEe$ •rt attended by the bor￿rary officers (the Chalr, Vlce Chalr. Honorary
Treasurer) and trustees wrth a particular Interem in the rern￿ of the sU￿C￿mIttee$. Mlnutes ol rneetiny 80 io the
Management Comrnlttee for approval.
Min•i*ment
The Management Comrnhtee dele8ates oporatlonal plannlng and da*ttrday Mats￿emenl includlng financiol Juthodty tynd
staff managernenl to the Chlef Ofllcer. The performarKe of the Chief OffKer is overseen by the Management Committtt
throu¢h reports and brlefini$ wesented by the Ch￿f Oflltw. and through re&ular meetinBS With the Chair of the Mana8ement
C¢mmirtee.
Page 5

BOLTON CARERS SUPPORT
Trustees, Report
For the year ended 31 March 2022
STrUCTUAi GoveRNANCE AIIO MANAGEMENTluxrt1n￿d)
Th¢ staff team
There are 10 staff member$12 full time and 8 part￿me).
Chlef Offlcer and Company Secret
AttI¥l￿e$ Ctrordlnator
FundraisinR Devekjpment Offlcer
Welfart etnents Athlsor
Corers Informatlon and Athice SeNlce Officer
Carers Informatlon •nd A<fvice Ser¥Ke A5Sirt4nt
C•rers Inform•tlon and Athlce S•rvke Asslstant
out￿o¢h Worker
BAMER wtreach Worker
Telephone BefrlEndin8 (￿OrdInatOr
• Finance Support Ls SUP￿led by TACCOUlllS INW) LTD
G¢or8Qrte Kay
Peter Harmer
Allson CaurtÈ
El•lfie Holt
8ev Stran8
An8tl4 Pa8ett
Me115sa Tayksr (ended 6.5.221
Zoe Hill
Nlreexa Solènski Ifrom 28.2.221
Laureni FemJndei-Morer*o
P￿11£ b•n•fft
Thé trustees have ¢¢vnplled wilh the duty In Sectlon 4 of Chadt*s Art 21￿6 to have due reyrd to the publ1¢ beneflt
Buld•rt￿ pul￿1$hel by the Charlty Crynmlssion and thls Is detsI￿d In th• Oble¢tr¥es and A¢tfvltles seuloTh ot the Trustees
Annual Report.
08JEcfivES AND ACTIVITIES
Consututlon polklts •nd obl•dl¥es
8olttsn C•ref$ Support p￿deS lThfofmation. emotlonal supwf( trainin8 short breaks to tarets over ihe age of 18 who
I￿e In Bolton or who care lor someone livlrw In Bolton. A cartr Is someone who Supports a lamily member. relatlve or Ir6end
who caftnot mana8e on hls or her own because of 11kne￿, dlsakxliry. add￿on or old aee. They do not h•ve to I￿e wlth the
person nor be the only one who does the carfni.
The Memorandum and Artl¢les ofAss¢xiatlon sutes that 8ohon Carers SUP￿rt's objects are:
Yopursue ony chorltablepurp(Jsefvr the benefitolc¢Jrtts. in porti£ularbyt exeluslvefy, to educote the publlc obout
thelssues olfertihp c¢rer$ 17nd the strewj experiencedty thtm. toprovlde information. support undservkes to carers
Ilvino In or curln9forsoffleone In ihe Metmpoliton Borough o18olton'.
8olton Carers Support ha5 a 28-yt•r track record of delhrinl h￿h QU￿1￿ knt0lmai￿n Ind support to carers IhavlnA botn In
existen¢e 51nce 19941. Currenity. 4.803 carets *￿ belry supwrted l•s at 31 Marth 20221.
OurV1510Th
Bolton Carers Support w•nts all cafers to feel valued and to receive the InforMa￿on,(are and supportthey deseNe.
Page 6

BOLTON CARERS SUPPORT
Trustees, Report
Forthe year ended 31 March 2022
OWEcfivES Acnwnu1¢ontknuedl
Jr 7 Atrni
l tsrers wlll b* Inlornwl. and ¢onfident
I Carers wlll hwe lrnpro¥ed health and T￿￿be1
3 Car•rs wlll expwl•rt• redu(ed 50ri•l tsolation
4 C•rnrs wlll be tr•h*d •rMI gjpported to ur•
5 Carw% wlll be ftn3nclèlly b¢tt¢r off
6 Carefs wlll h•ve reRular tlm• off from c•rf
7 Bolton Car•rs Support Is • strry•nd elfe¢the uw•rsoryanhatlon
Sumrnaryd4ur maln artmfl
Clroii H•lplln•
Carers un the helpline for Intrmatlon (* emotlon4 suppor¢ as well •$ f¢f
Si8npOs￿fi8 informat6on about èid5 and equlpment benefits, support 8roup5. help at
home. resplte care. health seryfices and Olher top4¢5. The helpline Is open 24 hours
day. 7 d•ys a weeK IrKlyding bank holldays.
C•r•ry Infomwtfjon •nd Adv*•
Appolntments
Inform*ion and athct lppolntrntnts I￿ held at the office $0 carers talk face-to-
face to a member of staff and di3¢uss thtlrurifvx $llu•tknn In detsll.
A free 4Uèrterly newsletter Is sent to ill Cl￿15 fegistered wlth 8olton Cirers Suppo
pathed full of usefid infonDatlon on l¢Kal str¥l¢es, forthcomlng event5 Ind actiwtses
and carer5' Ilfe storfes.
C•i•ri Coni•d N•¥Ahtt•r
B•n•lltsAdvk•
Carers are hdped to ckim •ry benefits ihey may entltled to, wlth one.to.¢Jne
appDintments off¥ed ai thecharrty's offices ind home vlslts.
A wide variety of 8roup bre•ks lof a few hotsrs duration - meals Ilay tilps, ￿51t5 to
places of interest) #e •rran8ed fof carers to have some resplte frorn thelr dallv
re5pon$5bilrtit
Short BN•ks
Trllnlni
cl￿r$. work5￿P$. short courses and bE•min8 days are held wlth topl¢s ¢o¥erlni health,
xtrclse. •rts ar￿ crafts. rr, relaxafjon and mental well-bein8.
45 fact-sheets are available io download from the web¥te. pro￿din1 a dear oveThlew
ola topi¢ ¥nd sources of help.
Carets support BTOUPS are held at dlfferent IKatlons •round the borou8h. offerfn8
¢Jpportunltles for IrleThd5hip mutual support.
Our 0￿￿ach work rn6es aw•reness about c•rers, identrf4es 'hlddtn urers,. and
promotes 8olton Carers Support's SelVlC¢S.
Bolton CarErs Suppor( work5 With partners M jo6nt Initiatlves to help Identify. support
and refer urers. Carers. tssues are hlghllghted wlthin a rang¢ ol local plans •nd
5trategi•s.
C•r•rJ Fart.Sh•ets
Support Grnups
Aw•r•n•ss-r1l￿
Wvk w6th hq•lth and
profetsl¢n*ls
Tel•phono B•frl•ndl
A serwre which enawed (*ers to have a bwak from their carln8 ro￿. Th15 5eryice has
developed into a telephone befriendln8 seThice due to COVID restrlttkn5.
PleI5e see ourwebslte w#rn.bdwncarers.org.ukfor more Inform*￿￿
Twltter @boltoncarers
Facebook @bdtoncarew5
Pagè 7

BOLTON CARERS SUPPORT
Trustees, Report
Forthe year ended 31 March 2022
4 OBJEcfivES ANO ArnvmEs Itonthuqdl
Durfno th• pandorr4¢
Bohon CareT5 Support has be￿ an essential contsct for unpaid ¢arers and even more so throughout the pandemic. The
naturo of the ca115/quefleslconctms have been varied. but the complexity h•s Increased. Gills to the helpline can be vèrfed Sn
ler4th. Clearty ¥ broader ranBe Df ¢arer relaied i55ues We￿ ra15ed durln8 the pandem
Ktytopirs ralsed on Ihe helpllne •d du￿n6 befrIe1￿*￿I bY0re￿ durinA yndemk lthclude..
Communicatlon & con1￿ctIOn
IAental Health
Care horne ￿$￿/concernS
8erÉa¥erneTht 5YPPOrt
5hleKllTrg and Vulnerabll
Inablllty to contact otheror8an15ation$ for heathlsocial care tssues
L￿elIneSS
Support wlth th• urlng role
Vndentandln8 the rule518uld8nce and what they cin and can* do
sk5 of pald carefs COntlnuln8 to provlde care to cared for
Emotlonal 5UPPOrt- frustratkn & offloadi
Value of sha￿d exptrlen¢e
kce5slni 10gd- humanttarljn hub
Prescrlptlons
Acce$%ni PPE
Va¢¢lne querles and ell11￿lIty.
The 24thour carers hel￿1n* ran throughout the paThdemk wlth Intemiptlon to service, which wt have been compltmenttd
on bycafers. as they have trouble contactlng other serylces.
Through the pandemk restrktlons. XI￿ In¥dwd and continues to Invobve:
Carers 24-hour helpllne- fattu4, $I￿p￿d￿lISter￿￿ ear
Proactlve phone calls to urers on a rollln8 proy¥nrn•
8enefft5 advlce and support
Support in providln8 Carer ID proof
PPE del￿ery
offlmunl¢ation of key me55a8es to carers ihrov8h eur thannels- text em•ll. newsletter* phone. srKlal medl•
Quartedy newsletter with key Infomation sent to all registe￿d carers
Ongolng registratlon of new carers to ow database-wbth new carer informalion pxk sent
Dlgital incluslon and supp)rt 5n¢luding loaning tsblets wtth WI-FI. gettlni Carws Included and involved with Zoom 8mPS
Telephone befriendln8 on a regulai basis tocarers
Zoom se5S40ns covering a ran8e of supporting topics and opwtunlries to *rt8w le.8.. mlndfulnes$, fvn quizzes, weekly
coffee mornin¥sl
Doorstep visits and walkin8 8roup511-l and Irwpsl linked to govemment guid*xe
Skn11 and Confidence development
SEr¥lce belng a polfit of ￿￿tart fty those ¢onfu5ed in tbe systern - con1￿15n8 carers wlth health profe55ionals - e.g.tr
Dementl? Lead at HO$￿1. and our s¢Thke Ilw1￿ up theme5 to partners.
Page 8

BOLTON CARERS SUPPORT
Trustees, Report
Forthe yearended 31 March 2022
5 ACAIEVEMENT5 AND PERFORMANCE
Identrfwnjtaro
Carers m from all walks of lfft, all Cu￿re5 and Can be any ay. Many fed they ère d￿n4 what anyone else would in the
iame situabon.. lookin4 after their partner. parent or thlkl. They may not rE4ise help is available. We identfy hldden urer5
$ ihls is the first step tQ8ettin8 5UPPOrt.
Dvrlng the year we Identlfied 346 new cafer5 thm4h talk5 and p￿Sentatin5. knfomi•tlon dlsplays at events, soclal medla,
referrals from Partn￿ oryanlsatlons, artd notkeboard5 In GP sur8erte5. The total nurnber of carers registered wlth 8olton
Carers Support and rec¢lvln¥ regular Informatlon at 31 Marth 2022 ￿4.803.
Iirtreach Work to Identlfy Ndden Ca￿r5 in the cwimunlty i1￿￿ded..
Zoom Grou
Reaithng for Wellbwrw Zoom Group. 23 5tssfjo
Carers Quli Zoorn Group- 39se$5ion5
cle￿1¥e Wellbeiw Zoom Gmup. 34 sessbons
Carer dro
Tonie Moor Carers Zoom Group and In person meei¥w- 33 5e55ions
Westhou8hton Carers Zoom Group and In person 12 s•551on5
Lltde Lever ChrlsE Church Group- 7 sessions
LItUt Lever Pfeclous Gtrns Group- 6 sesslons
Ke8rsley Carer5 Group- 5 s¢sslon5
The 8rldie. 8radsh•w Road- 4 se$49
0rf88ml- 3 se5$1on5
Blke rklln8- 6 week courses
WJlklng Group- 25 sesslons
ntstions to P fesslonils
C•rers Afjiht5 Doy & AGM
BAND
DestituUon Prciert
A8e UK 8olton
MHIST
Sori•l PresulblTh¥Te¥m- 3 s*sslons
BCS Vdunteer event
Carer5 XM￿ Meal x2
Comrnunlt Grou
aff events..
5AFFA
Mental Health event- Wctofla Halls
Internatlonal Womens Oay. Virtorfa Hills
Senior 5dutlons wtkome bath e¥tnts- 2 sessknn5
As part of ￿Jr commitment to rnise awareness about our work we Ilnk inio many IDcal networks and rneetlng5 to Ensure we
keep up to date wlth local deveh)prnents as well as shanng lThf(maibon ab￿￿ our Se￿I(e to encourage referrals from other
roups and orAanisatlon5. This hos contiThued kn posslble.
Page 9

BOLTON CARERS SUPPORT
Trustees, Report
For the year ended 31 March 2022
ACHIEVEMEp¥fs ANO PERFOftMAPKE l£ortkwe
and •d¥ke
Informatlon. supw)n and advice fo￿ ihe cornerMty* of 8okon Carers Support se￿CeS. CarErs who contact the he1pllne
recelve infom)ation and advlce and often be referred or signposted ¢Jnio othev or8anisav.ons for additional 5UPPOrt.
Our Carers iThlormation •nd 5eryice. funded by Bc4ton CouThol, covers helpllne. website, Informat￿n and advire
appointments, factsheets. ond newsletter. Our ￿rtnershIP wlth Caiellne prowided by Bothi at Home, enables the helpllne to
be open 24 hours a day, 7 day3 4 week and on bank holidays, en5urin8 that caiers can access support aThd advlce at a time
when they rn05t need it.
37,995 emalls sent to carers
2.811 texts sent to ¢arers
4,311 enqulrles Irom carers were harded In the b*•r as w•ll ￿ i $18nift¢8nt numbef of enqulrles from
proftss1ona￿1PartnerS
The Corers Ctht¥ct newsletter was rnailedlemilled ow fwr tlme5 durkn8 thls year, wfth an a¥er•8e of 4,751 issues sent
out eath tlme Iwe n¢)w send dectronk Ver￿or0 to profe55bDnalsl.
There are a total of 45 carer lactsheets In the selle5. wilh two re￿eWed dLtrlnith15 wlod.
Telephone B•fvl•ndlni S•r¥ke
The telephone befrlending ￿ now fully est•bllshed. It ha5 cl*>se w 11)0 feferrals in the two years slnce It was started. Thert
corstinuès to be a steady flow of reterrals. Usual￿ around 415 a month. The majorfty of these come from within Bolton Carers
Support. Carers are Identlfled by the helpllne staff as requidni m(Ke Irewent ¢ontact.
8tfrlendlni r•l¥tb)nshlps have been st￿ed wlth 63 carers •nd. at 31st Maf¢h 2022, there are 54 art￿e relatlDn$hlps. Each
relatlonshlp varles both In ￿n1th of call and depth of ¢onver5atlon. Mosi cèrers rec¢iv¢ a fortsiiihtly ull which. on average.
lasts for about 30 mlnutes but thwe ar• 5 minult theck4ns and calls that list over an hour.
There Is no tlme Umlt to the length ol rela￿￿ShIp, that depends ¢M the irtth¥ldual. some are qutte brlef. usually M referytd by
thlrd party. whllst others •re open ended. The first ¢I￿r c¢Jnl•rt ct)ntinues to have re8ulor tt+nw.
Carers referrtd Into the belri*ndln8 5er¥ke tend to be Identyfled as havin8 rnore on-B¢Jini complex needs . mental health,
bereavement and loss, lack ol famlly support loneliness stw-ldentlfled. th•n8e to relatlonshlp. Th'ey have a need for
frtendshlpl¢ommunlcatlonlcontsct- people haw felt lonely. They are communkaied with as the person that they are. There
Is no emotlonal Jttachment so Ihw can just be themselves - 5harln8 theff yeseni pasi and future. Carers are belng
5UPPQrted wlth use ol compa￿on-baSed therapy wthniques and 80415ettlng.
The support offered to the IndNldual locuses on understsndln8 their preseni shuation, the support they have, the serwi¢e$
Involved and guldlng them to access support accordln8 to their present noeds
carer 5upporL carers asse$sment,
4ssessrnent of needs. spedallsed dementia se￿ceS etc.
Carer5 Ire ¢iveD entoura8ement totslk thtthtir Ilkès, Interests and aCti￿t￿. present and past.
H•aSth mattern are dlsoJ55ed. and a ￿n¥e1$¥I10n Is held at4)utthelr own weil.beln8 and the importan¢t of 8ftersdf.
Rlsk and safeiuardlng are also monkortd.
Volunteers
Our volunteer5 were unable tts connect with us in the same way due tr* the pandemk rnstriclions. and vulnerablllty and
shielding i55ues. ChJr ¥olurrteÈrs who haven't been able to continue supportlng the service In the usual wayi have been
encouraged to support rther serrices thmygh Ihe COVID-19 crisis where posslbk.
Paze 10

BOLTON CARERS SUPPORT
Trustees, Report
Forthe yearended 31 March 2022
ACHIEVEMEI(ISANO PERFORMANCE Ic4ntknuedl
Beneflls Advke Ser¥i¢e
Our Benefit Athte Servlce, fvnded by both the The NatKJnal Lottery Community Fund and Botwn LNS. contlnued to offer
carers pra¢tkal help to daim be#efit& Due io covi[￿19. home ¥isits and offKe appointments were replaced by telephone
appolntments onlv.
The total benelit i•in durtn4 the yearwas £208￿12. The benefits athce Str￿ts ￿0VIded.
114 new telephone appolntments
43 repeat telephone appolntments
77 addttional cases dealt wlth
10 new office appointments
I repeat offlce
H•rwood Methodist. dementla support. 12 atte[￿t¢S
Thkk*tford Centre- 2 attendees
tlvltl•sft*r MrqrsIo￿llyl*Wfits & Tworkshowl
The Co¥id-19 pandernk and subsequent l¢xkdowns wefe responslble for the dellvery of short rewie breaks lor caiws and the
people they care for.
A number of planned events had to be cancelled. some Jt 5h¢Jrt n￿￿e, •s we tame to term5 whh the re5trfctlons on
movement and 8ettiTri tO8ether, •nd our plans tts dell¥er artrtles more l¢Killy wlthln the nel8hbourhoods had to be, once
oialn, poslpon•d.
ITh order to reduce the neytfve impatt of the Covid constraints, we continued to deliver workshops and classes onlSne via
ZQOM f¢r <arers io meet others and 50¢1allse. albelt on screen.
Thls brou8ht own £hallen8es wrth mary caren ha￿￿% thé bal￿r of ￿ Internet a¢ces5 or Ilmlted knowled8e of vldto
conferencln8 eic.
To tackle ihese 155Uts, we Introduced i scheme io loan our tablet computers together with bèslc Instrurtions, and back-up
over the telephone leamin8 and some home when restri¢Oons allowed. Thls was, In rnany ca5e5. very su¢ces5ful. but
nonetheless challen8ini. This s¢heme is contlnuln8 as we try to upskill carefs wlth knowled8e and ¢onftd¢ncè In the use of
Inlomi•¢lon technolo8y.
Throughout the year. we mJd• every effijrt to brln4 urer5 together. where possible. wlth outdoor event5 In Mo55 8ènk Park.
for example ènd. when deemed appfopriate. resum1￿ mea15 Out Etc lor carers, and also carer and Cared lor tvents. The
uptake to these evems how*ver has been lower than prtlovid leve15. as the￿ Is a reluctartce from some people to enia8e
due to lear of InlertKyns.
Ourlng the wurs* of the year. Boltm Carer$ 5upw)rt W35 al$0 re5PDnslble for the dellvery of free Personal Protertlve
EquSpment to unpaid Earers. delivering over $51MJQ 81ffts. 14350 apron5 and almost 2%0J masks. Thls rnassfve task wa$
made posslble by the flexib￿ workimK of stalf and the a￿$tance ola number of volunteer5. who we thank forthelr help.
Page 11

BOLTON CARERS SUPPORT
Trustees, Report
Forthe year ended 31 March 2022
ACHIEVEMENT$A￿ PERFORMANCE {thrtlnued}
The followln8 tsble outlines the resfft breaks delNertd ￿rthe 12-month period..
C•rers
Jtt•ndini
TTffje oft￿rt
TheatreThursdays
Build your seff ¢onlldence
PlonnSn8 for the Future I
PlanThin8 for the Future 2
Tacklln8 Lonellness
Basic First Aid
Warbling Weilnesday '. Mos5 Bank Park
Walking medltatioN'. Moss B•nk Park
Yoga with Le51ey
thi41al Skills wor*shop'. Oolton College
Diqrt31 Skills workshop.. Bolton Colie¢e
Theatre l mO￿t Thursdays
Medltatlon wlth Nireex•
Exerclse with Mellssa
Mlndfulness Cookory
Autumn Lunch @ Holiday Inn
Learnln8 drop In
Casa Nostra restaurant
8olton Uttle Theatre
Chrlstmas lunch
Holiday Inn
Carer Xmas Lunch .. Red ilon
Volunteer Get-to8ether
Pl3nnlnR ¥our Future.. K¢•￿e¥
Plannin¥ your Futurt: Thlckerford
Welfir¢ eenellts.. Kearsley
Plannln8 your Fuiure.. Westhouqhton
Welfare 8eneths workshc¥J .' WesthouKhton
Welfare BeNefit5 workshop.. Thicketford
Valentlne Lunth @ Holiday Inn
Carer & Cared For
LearThin8 Day
Learnth8 Day
LearninE Day
Learnlng Oav
Learrting D3v
Carer only
Carer on
Learnin8 Dav
LearTh1￿ Day
Leafnlrw Day
C•fer & Cared F¢r
Learnlng Dèv
Learni￿ Dav
Learninx Oay
rer & Qred For
Leamini Day
Carer onlv
rer only
Carer & Caied For
Carer only
Leamlnl Day
Leaming Day
Le•rnin8 Day
Leamin8 Day
Leoming Dav
Learniw Dav
Learn&￿ Oav
Carer & Cared Fo
8 sessknn5 x ZOOM
Caficelled.. Cwerns re Covid 13 5e5sionsl
ZOOM
zoom
ZOOM
ZOOM
Low nurnber5 due to ¢oncerns re Covld
Low number5 du¢ to concerns re Covid
Corttinuini lortniBhtly-. in person & ZOOM
C•ncelled.. cO￿r￿S re Covid
Can￿lled.. Concern5 ie cO￿d
12 5es5ion x ZOOM
Con￿￿￿[nI fortnlghily.. In person & ZQOM
10 sesslons x ZOOM
ZOOM
io
io
io
Low numbers due to ¢onc¢rn5 re Ct)vid
CarKelled.. Concems re Co¥ld
Ful￿ booked
Low numbers d¥e to cOnC￿n$ re Cov5d
Low n￿rnbe￿ due to conc¢rn5 re Ctsvld
Low numbers due to Mncerns re cO￿d
C•ncelltd: Concems re Covid
CarKelleJ.. Concern5 re Covid
Low nurnbers due io eohcem5 rt Covfjd
Cancelled.. Cortcern5 re Covld
Cancelled.. Concern5 re Covid
Cancelled.. Conceff15 re Covld
Low numbers due to concerns ￿ Covid
Low numbers due to concerns re Covid
25
29
18
25
24
30
Coffee & Chat
0I8ltal Skills x tElephone l online
AGM and Carers Rights Day event
Carer only
Le¥rniD8 Oay
On8o¢n8 from prevlous year
On80in8 from previous year
low numbers due to concerns re Covld
io
General event
65
DLttrlbuiW of PPE
Gloves
55,3W dlstrlbuted
14.350 distributed
28.550 dIstrfb￿ed
Aprons
Masks
P38e 12

BOLTON CARERS SUPPORT
Trustees, Report
For the year ended 31 March 2022
AOIIEVEME14TSAND PERFORMANCÉ Iwntknuedl
CmsultlnKw￿ ¢>w ¢•rers
Throughout the year we have been proaclively contxknnl our carers and listenlni to the need and sUPPOrt requlred throuoh
5uth extraordinary 16rnes. Leatning from thi5 perK>d is cuirentty bein8 urHlertaken, wlth a Second Imyct report bein8
prc4Juced. followln8consultatlon wth our carer5 Ind t￿l￿n￿er$.
F￿dIn#
We wlsh to exp￿$5 our thanks toThe mat￿￿¥1 Lottery Coff4nunlty Fund, edton Coundl and CVS Bolton's Fund for continued
lunding for supportlng our work
This year h•$ seen a Steady successlon of yants *warded. We were partI￿LIrty pleased to bp stscces5ful In receiving a zrant
from Eric Wrfght wlth whom we have arb emcdlent relatloThshlp who had prevlously paused ihelr fundlng Stream but
subsequently reopened it. We were also delighted to receive fvndlrq frorn CV5 Oolton's Fufjd w allow us to try and wlth
somè cornmunltles whlch we h*t Stru￿Bd to pre¥￿1V re&h.
We recelved our second don*lon Is a result of your yrtlupatlon in our partnership lotrery ￿th Bolton Hosplce. Thls Is an
e•5ywayforyou to help both us. and the h05plct. •nd also have tht ¢hance to win a substantlJl prizt for yourself.
Lookln8 Inio the next star we have SO￿ Si6nffjc•nt work io do to ensure we secure the future of some ouv I￿88eSt projects.
Ath¢ugh hampered by the pandemk lor lh¢ last 2 years we I￿ still trWn8 to di¥erslfy the sourc•s ol our fundln8 and are •150
corbtlnuln8 to buld on the irust our lunder5 have shown In us to umtinue delfverfn8 what Vow ￿ carèrs, need.
Apprqcl•thn of volunt•efS
The contrfbution made by cafefs and fomier carers who art ¥olunteers is enormous. Volunteers ￿1P staff members wlth..
new51ettef mall-OUts.' events for (arers.. and deliver workshops and craft acti￿ties. The staff and tTu$iees wlsh to thlnk 811 our
¥olunteeT5.
Feedb•tkfrom c•r•rs
Yhe only praimiilc
help I've r•celved Is
from Bolton Carers
support 5in¢e the start
of ihe pandernlc. A
he addltknal inwffle now be used for • ￿ttIng
In8
servlce and other thinvthat wlll hdp us to keep
peclally in these difficult tymes. i am yatefu
for the help ind suppon we rrfei¥ed."
'Pride was eventually
overcome with
comrnon sense and
wlth the right ad￿te
and help wlth davntin8
•dminlstratlon our
problematK flnanclal
issues have been
re501ved. Our quality
of life hos Improved
con5idefably. We send
our sincere thanks..
'Elalne's help w)s mud) needed ai a time when thin8$ had started to get out of
£￿tr￿. The extra income wa5 much needed as its now glving us the thance to
not feel as anxlous at what and how WÈ ￿11 be able to do aThd afford help. Thank
vou for your time and empathy in improvin& our financial Siluat￿>Th..
Page 13

BOLTON CARERS SUPPORT
Tru5tees' Report
Forthe year ended 31 March 2022
ACHIEVÉME14TS AND PERFORMANCE Ic¢rtlnwdl
-1 can soy •nythinR that Is on my mlnd even
the netètlve thoughts. He wlll remlnd
that l am not alone or awful because others
thlnk and Say the sarre In my posriion. He
Iso remlnds me to try and think about my
needs which I do ￿e￿e(t.-
-1 enjo¥ my chats and am able totalk
bwt thlny that are 8ettlfii me down.
thinis that I haw dorse whith are
enjoyable or. on the other hond.
evaryday tasks that I have Strug￿& to
ope with. I Itel. through our chats.
that I ha￿ known Laurent for
numberof year¥ he15 50 good and •
very eood liste￿r.-
-￿thOUgh I can't 8et to coffee mornln$s
anLI tvents because l am busy looklng
after my son. It is re•ssurlne thot l £aFt
speak to someone if I have any prtsblems
and It is very nSce to be able to have a chat
wlth someone on the phone."
'115nd that the
belrlendini servlce
has and Is hdplng m•
thank you. It has
helped to focus ¢)n
Iwe whh your help
nd supported me
with my ylef."
hank wju so muEh lor beln8
he￿￿1 ••rf*r, you h•¥• p
my mlnd at ease • kil. You
vieretrtry kind 4nd hewyl,
4nd l apprectsie l< Is I was
well out of rtydepth t¢)thy.'
"A lot ofp•Q￿e must
8ratelul for this Se￿(e ènd
w¢￿Id, probably. be feeling a bit
vulnerable without ii. Thank you
for P￿dIn# thes¢ services they
are my I￿ellne."
'Thi5 5eThice Is absolute￿ e55enilal Possib￿ mgre 50 hthl¥hted by the pandemir when vulnerable
people were very Isolated. I found my contact really e55ential durlng my role as a fvll-time tarer for
rny wife. Sathy. she Is now In a horne lull time. ThaThklulty my support hasnl wded. I wasn* trained
to b* a carer. It is someth1￿ thai I had to adapt w. The older you are, I feel the more thi5 seNice is
es5entlal.'
'Rechurying
my butteries ond
meetlnq up wlth
people I nowroll
myfriends.
Thonkwi..
"It Is good to be able to talk to
Someone outslde ol myfamlly
and Say what I feel abwt how
thlr*85 a￿ goin8 In my ITfe.-
'It was 8reat to be able to
5t 8et awaylor a touple of
hours and be myself."
Page 14

BOLTON CARERS SUPPORT
Tru5tees' Report
Forthe year ended 31 Mar¢h 2022
ACHIV4EMENTS A140 PERFORMIIXE l¢ondNJedl
'Very enjoyable away
frorn the pressure of
caring for my husband
Ind able to relay In
otherf5 companv....
Oh, and the food was
excellent."
'The meals out a￿ really
good, and meetin8 Other
Ilke-minded carers make5
voy reaNse thai you're not
alone."
"Arl on Z￿rn.. is qulte arl experlence
which the 8roup are able to
challenge drawln8 all together Ind
eath glve thelr own creation.. very
therapetjtlc aThd great tompany that
15 Bood for mentsl health."
e workshop (Plonftlngfor the
fvtvrel wos oreut. It allowed me to
qet o¥¢ meet newpeople ond
leorn whar I need to do tQS9rt
ourAuture.'
'It gives me o smollomountol¢lme to be myselJond re<onrtert wlth yoqo
whlch I didyeor5 ago. I wus wekomedinto thegrtsup ond thoroughfyenloy
every mlnute of peo¢¢ ond rneditotloft."
'Ju51 to havt the
opportunlty IQ get
•way from caring tor
short time and meet
up wlth others TS
lantastk..
'IYs brtiitoftt thot Icon getInb￿Wed wlth Nifeexo fmeditotlon? by
ZOOM. I cvn'tget to the Cent￿ b(rt reglly etyoy thesession&'
.1 realty enjoy the
careT5 walks, rnettln8
other tarevs and
hawng o chat really
theers me up."
e cr4ft lesson5 run byzoe have been ama11￿. Drawlng
has never been a stron8 point of mine. I can say I have feallv
enjoyed the 5esslons. They have given me confidence ènd I
ave found them very thefapeLtti¢. As a rarer theses sessths
have w¥en me some-me time""
-Feel 50 rnych better
after chattingtoday,
very grateful for the
tlme and didn't feel
lushed. I felt
Comfortab￿ enough
to open up in a way I
Can't do with famlly
and friends"
"I leel so much better after1￿kin8 apirs today and having some of
the thin85 explained. The support from BCS has been ama2in& I
can't begin to exp￿￿ what a dlfference bt make5 knowin8 1 Can tum
to BCS. I realiv do appreciate theirtime and effofL"
Page 15

BOLTON CARERS SUPPORT
Trustees, Report
For the year ended 31 March 2022
FINANCIAL REVIEW
The 2021-2022 flnandal year saw contInL￿n8 furtdlwfrom Bolton Council and The N•tlonal Lottery Community Fund.
Prln¢lpl lundkn8 y>urt
The princlpal fundln¢ sou￿¢$ ha¥e been prtr4ided by:
Bohon Cwn¢ll IAdult Services) whth funds the 24 ￿r helpllne and Informatlon seNce and Telephone Befrlendlng
ser¥kÈ.
The National Lottery Communlty Fund whkh fvndsthe Connerted and Infomied prohocL
The trustees ¥Ash iothank all ourfunders for their supporL
Funding In 2021122
£80.C(
É60,(
£40,rfQ
£zo.oc
£0
The Natlonal Lottery Community Fund
Bolton Councll
The Natlonal Lottery Community Fund
Bolton Coun¢
9,051
£99.294
Page 16

BOLTON CARERS SUPPORT
Trustees, Report
For the year ended 31 March 2022
STATEMENT OF TRusfEES RESPON51BILmES
Cornpllanu wllh Ac¢wnlthK 51•nd•
The trustee5 (who are also the dirertor5 for the wrpose of companyl4wl are responsible for preparlTh8 the Annual Report aThd
the finandal ststements in accordance wrth ap￿1￿*ble law •nd re8ulatlon
ompany law requlres th? trustees to prepare flnancial ststements for eath flnanclal year. Llnder ihat law the trustees must
prepare the financia1 statemenis in actordance wsth Uniied Kill8dom Accepted Accountlng Practlce (United
Kln8dom Accouniing Standard5 app1kab￿ lawl. Under cornpany law the trustees mvst not approve the fit)arKlal
5t*emersts unle55 they are 5allsfled that they a true and falr ￿eW of the state of affalrs of the charltable company and of
the Incomlng rtsour¢es and •ppli¢atlon of r•sowces. IndudSn8 the Incoff* afid expendlturt, of the charltable company for
th•t period.
In preparlng these Mnantlal si•tementS. the trurtees art requked to..
select suitable ac¢ountiw policlès and iheTh appty th•MCon￿$tent￿.
obserye thè meihod$ prln¢lpks in the tharitles SORP,.
makeludlments and a(countln8 estimates thai are re4sonaNe and prudent.,
state whether appllc3ble UK Accounrin8 stsndards ha¥e been fdlowed, subiert to ¥ny mattdal departures dlxlosed and
explained In the finan¢lal 5tit¢ments,' •nd
PTEp•re the Ilnandal statemertts on the ujncem basL8 unless It Ls In¥pproprfatt io presume th•t the charltablt
compaThy ￿11 contlnue to opernte.
The trusteès are re5ponslble for ketpln8 adequ￿¢ èttountlng re¢ords th•t arè suffklent to show and expl•¢n the chirit•ble
¢ornpany's trinsart10Th5 and dlxlose wrth reasoThable ac£urxy at afiy ilrr* the financlal posIt￿n ol the tharIta￿e £ompin¥
and enable them to ensure that the fin•ncial ststemtnts compty wtth the Cornpanle5 Att 2LX16. They art also responsible for
safe8uardin8 Ihe assets of the company Ind hence fcrf taklrtg re350nable steps for the preventlon ind detection of fraud and
other Irre8ularltles.
Tht trustees th¥t x> hr Is they ire aware, there is rK* inf¢ym•tlon relevant to these Iln•ncl•l st¥ternents of whlch the
charltable ￿mPan￿$ independent examlner Is unawa￿. They have taken all the 5tep5 th•t they ou8ht to have iaken as
Injstees In order to make thtrnselve5 aware of any relevant informa￿￿ and to estab115h that the charltable company'5
Independ*nt £xamln¢i Is •w•re of that Infomiatlon.
intsmil ￿ntrOl$ •nd rlth man1pm￿l
The trustee5 have ovtrall reSpVn￿bIlity faf ensurlnl th•t the ch•rty has Jn approprlate 5Y5ttm of controls, Includin8 financlal
controls. The charity'5 5YSterns of Internal ¢oTrtrols are desi8ned to yowde reasonable assurance agaln51 m•i¢rlal Ilnanclal
MISState￿nI or1055 to the C￿rity.
Trustee% examined the malor strateglc. buslness and operntlonal risks whlth the chartty laces and a form¥1 risk managernent
process is In operatlon arross the tharity, Wlth a rlsk management poliry ond ¢lisaster reco¥ery plan In place, and reviewed
and updated anmalfv. PotenJal ri5k5 •re assessed as to their likelihood and imp3Ct and the consequent art5ons Thecess¥y
taken to Manage those risks. oihei management pr(wses In ￿3¢* Include:.
re¥ul•r reV￿W of flnandal rnana8emeni reports cOM￿￿n8 income aryd expenditure wrth a¥reed budgets and ￿ar￿nd
forecasts:
ongoing re￿ieW of a resen￿5 policythat trke5 account of the risks of stre*ffG of income and expendlture,. and
rewlar re￿W ol insuraft(e Eo¥er to toke accountof poiential rfsks15uch as buslrtess continurtyl.
The Irustees are satisfied that appropdate artions arè beinE taken to martage rlsk and thai the tharlty's Internal controls
complywith the zuidelines issued by the Charity Commwion.
Uablltle5
In the event of the company v•indlnB-up. members and those who have ￿Sed to be a member withln oThe ytor of SLKh an
event have guaranteed the Ilabllities ol the CL￿panY tothesum no¢exceedIn80r￿ PDund eath.
Pa8e 17

BOLTON CARERS SUPPORT
Trustees, Report
For the year ended 31 March 2022
STATEMENTOFTIWSTEES RE5PQNSIBILmES Iffjntlnuodl
The twstees Invest surplus fund5 kn h￿h r•te deposit aC￿￿ntS untll requlred for￿* charftys use.
Res•vAs polky
The ¢h•riV5 pollcy is to invest funds in the On￿￿￿￿ expansion of the work and rea¢b of the charlty but to retain sufficient
levels of uTrrestricttd reserve5 10 enable us to contlnue Our 5tr4t¢glc artNities. In order to allow trusttts to meet thelr
day-to4ay responsibilities and to ensure that It contlnue5 to operate on ¥ sound b•sls. The trustees crin$Sder the fSnancial
posltion io be satislartory and funds hdd are suffidentfsx:
the wrcha5e or repL%•nent ol eguipm•)t Ind fuM￿ure.
$ervice developrnent to al￿W lor the $eMing up of new proiecls and extending exlsiing projects,.
con¥n8en¢y resources to allow the charity to be wound up in an ordeth lashion in the event that Tt ceases to operate.
Golni Conc•rn
The instets belleve that thero •re ￿ m•teNal urKertaintles ihat ￿11 Into doubt the charlty's •tslity to tontlnue Its actfvltles.
The accounts have therefore been pi•p•r¢d on the ba￿$ that thtcharity Is • 8olr* ¢oncern.
Th* Iru¥t•es report w•s appro¥•d by lh• Manwm•nt Cort￿ Ind s*n*d on115 behill by.
Ch•lr of Bolton Car•rs Support
Datè
Page 18

BOLTON CARERS SUPPORT
Independent Examiner's Report to the Trustees of Bolton Carers Support
As at 31 March 2022
I report to the truMee5 (who are 4$0 Olrtrtors for the purpose of company lawl on my examination of the fithanctsl
statements of Bolton Carer5 Support I'the charitswe (Ory￿n￿l for the ye•r ended 31 March 2022 whkh comprise the
Statement of Fin•n¢lal Athltles. the Balance Sheet. the Statement of Cash Flow5 and related notes.
Aesponslbllftles •nd basls ol teport
As the trustees ctf charltable company you are res￿nSIble lor the preparatiDn of the finandol stattments In ac£ordarKe wlth
the requ1￿Ments of the Companles Act 2(X161'the 2C#)6 ACYI.
H3￿nI satlsfied myself th•1 the finamal oatements of thE Charitable company are Thot required to be audlted under Part 16
of the Art and are eligible tor Sndependent examlnatkn, I report in respe¢t of my examlnation of ihe charltable company's
Ilnanclal st•ttments tarried ￿J1 undtl sedlon 145 of the Charities Act 2011 1.the ZOII ACVI and In carrying Out mv
examinotlon I ￿¥t Idlrth¥ed all the applicable Dlrertlons y¥•n bythe Ch•rity Commi551on under Secti￿ 145ISllbl ol the 2011
Act.
An Independent ex•mlnation does not Invdve BatherirNg all the ewdence that would be required In an audit Ind consequentty
does •ot cov*r all the matter5 that an audknr consldefs in gNln8 their oF4nion OTh the fln•ndal statements. The planning and
COAduct of an audit soes beyond the limited assurance that an inoependent examination tan provlde. consequent￿ l express
no oplnion as io whether the finand315taternent5 presént • Xrue 11￿ and my report Is Ilmlted to those 5peclflc
matter5 set out in the Independent exam1￿￿$ staiement.
Ind•p•nd•rt •xamlnrfs statement
Slnce the charitable COrnP•nTrls 6r05s IrKome exceeded £250,(￿ your examlner rnurt be a member of • ljody lis*d In sectlon
145 of the 2011 Act. I confirm th?1 l am qualified io undertake the examiTh•tknn because l am a member ol ICAEW, lthlch 19
one olthe Ilsted bodles.
I have completed my eximinatSon. I conllrrn that no matevlal rnattews havè come to my •ttentlon In ¢onnertlon wlth the
examlnation zlvlry me cause io bellevt thai In any rnaterial respect:
accounting records were r￿1 kept in respert ol the eharit•bk comyny 45 r¢¢wI￿￿ by se¢Uon 386 of the 2tK)6 Art,.
the flnanclal $tatemeni$ do not accord wlth those records,. or
the flnanci•l statements do not comply wSth Ihe accountln8 re4uirements of settion 396 of the I￿6 Art other than
any requlremeni that the ftnandal statemen1$ 8W¢ a'tnje and talr ￿tW whlch Is not a matter considered 35 Part of
arb Independent examinatlon,. or
the flnanclal sutements have not been prepared In actordantt with the Yrthod5 and prfnclples olthe Statement of
Recommended Practsce for accoufitlng and feportin8 ty charlties applkable to ¢harltles preparin8 their actounts In
accordance wlth the Flnandal Reportin8 Standard appl￿b￿ In the UK ind Republic of Ireland IFR5 1021.
I have no concern5 and have corne across no other matter5 in ¢onneciion wlth the examln•¥on to whkh attentlon Should be
drawn in this report ￿ order to enable a proper understanding of the fin•Klal statements to bE leached.
Us• of rny repwt
Thls report Is mide solely to the ¢hariVs trustets. as a bth. ift acrovdance with sethon 145 of the Chèrities Art 2011. My
work ha5 bEen wdertaken 50 that I ml8ht state to ihe thariirfs trustees those matters l am required to state 10 them in thls
report and for no other purpose. To the fvllest extent pemitted ￿ law. I do ntst accept or assume re5pon$lbility to anwjne
otherihan the tharity and thèchariws iwstees as ¥ bool, fty my warl for this report, orfor the oplnlons1 have forrntd.
MQQaL
Mithael Garrett FCA
KayJthn50n Gee Limited
i oty Road East
Man£he5tef
M15 4PN
Date 16 November 2022
Page 19

BOLTON CARERS SUPPORT
Statement of Financial Artivitles {including Income and Expenditure Account)
For the year ended 31 March 2022
Tot
Tutal
Fund5
2021
Funds
1022
Fynd5
202Z
2022
INCOME
lrtomefrom don•tions and l•qxl•s
Core Incom
32￿95
31,595
17.351
In¥qsiment In￿rnI
191
221
NHS 8okon CCG
8olton Councll
The Natlonal Lottery Commurjty Fund
E Wright
BoltoTh CVS
Othtrcharf(able ¥tlvMes
3,803
105.128
121.030
S.$63
10,559
21.431
99.294
99.051
zo.ouo
15.393
99.294
99,OSi
io.tyjo
15.393
3,776
3.776
Totsl In¢orn¢
231.738
180.307
285,086
EXPENDMIRE
Eyendftur• on th*rttabl• arUdtl••
NHS Bolton CCG
eolton Counfll
The National Lottery comm$Jn￿ Fuhd
E Wri8ht
Bolton CVS
other charitable ￿tI￿tIeS
Govern•nce c05t5
oiher re50ur¢es expended
3.803
105,128
121,030
5,563
10.S59
21,431
3.521
3,907
99.294
99.051
20.000
15,393
99,051
ZOA
ISJ93
4.161
39.726
4.161
39.726
Tot•1 •yndlwre
43.887
23J.738
277,625
274,942
Il•1 Income (eXp•nd￿￿fej
Funds at l Aprtl 2021
2￿81
10,144
78J12
68.668
Funds It 31 Marth 2022
81.494
8IA94
18￿12
Page 20

BOLTON CARERS SUPPORT
Balance Sheet
As at 31 March 2022
2022
2021
Flxed •sMts
Tan8lble frrted assets
422
Current 8sxt5
Debtors
Cash at b•nk and In hand
Ji
188
Jllm2
108.471
162,663
3111,190
271,134
Crndtors.. •rnounts l•llthi du• wlthln y
1237.1321 1192,7441
N•t ¢urieni as*ts
81.058
78,39)
Ilèi a55eli
81.494
78.812
Funds
R•rtrkt•d lundi
UnrtMrlrt•d fur￿•
15
8L494
78,812
Totsl lynth
11.494
78,812
The dlrertors wTh51der that the company b eThI￿￿d to exemptlon frorn the reqylfernent to have an audlt under the pro￿51¢￿$
of 5ectlon 477 Ihe Cornp•nle5 Ad Z006 Ithe Act? and rnembers have not required the company to obtaln an audlr for the year
In quest1￿ In attordance wlth secllon 476 of the ACL The directors icknovAedge thelr responSI￿lIty for ensurln8 that the
cofflpany kee￿ iccountlng rece*ds which cornp￿ with settth 386 of tht Act and for preparin8 flnantlal Statements whkh
8lve a true and labr view ol the state of affairs of the ¢ompany a% at 31 Marth 2022 and ol Its net income for the year then
ended in accofdance wilh the requirements ol settion$ 394 and 395 of the Act and which otherwise comply wlth the
requwemenis olthe Compan*s Act 2(¢6 relat1￿ to the finarKial ststements 50 far as applkable to the company.
These accounis are prepared In accordance ¥thh the special provlslons ol Part IS ol the Companies Art fe13tln8 to small
¢ompaDles and consiitute rhe aThnual accounts requlred by the Companles A¢t 2006 and are for circulation to mernbers of the
company.
The fln
ststements on pale$ 20 to 27 were JpprrNed by the Bowd ofTrustees:
Da￿d Ruane
Trustee
sirr￿tI Thompson
Date
1>/,, /92.
Page Zl

BOLTON CARERS SUPPORT
Statement of Cash Flows
For the year ended 31 Morch 2022
1022
2021
N•tush flow from OPQfatln8 •ctibitr¢S
155,577
22.721
sh flow fr¢•n Inv•sth¥ dcU¥lt
Purchase of tan8lble ftxed assets
12391
12391
Ch•np ush •ttd cash •qth•lwts In the ￿•r
sh and equl¥al•nts tro¥htf0v￿fd
155.339
22.721
162.663
139,942
C•th •nd •qufv•knts urrled lor*ard
318.IKJ2
162.663
C•ih Ind uih •qufval•nts r•nthts ol:
Cash at bank and In hand
31JJ.LX12
162,663
Net uih flowfrryn •d¥ltl•s
Net Income lexpendttufel
Depfeclatlon
Ilncreasel decrease In debtors
IDecreasel Inc￿4>e in creditoys
2.612
224
108.283
10,144
375
1102,1301
114,332
155.577
22,721
Pa8e 22

BOLTON CARERS SUPPORT
Notes to the Financial Statements
For ihe year ended 31 Marth 2022
General Information
8ohon Carers Support 15 a company limited by guarantee withcoJi capital and was registered urtder the C¢Jmpanies Art
1985 on S April 2￿0 wth the re8iStratioA nurnbef 3965369. Bohon Carers Sypport 15 4$0 a ￿SIstered charity, number
1082166. and was reglstered with the Charity COMMIS￿On on 2S August 2(￿).
The charrty constitutes • publlc benefft entity as defThd * FRS 102. The financial statements have been prepared In
accDrdance with A¢countlng and ReForting by Charlties: Statement of Aecorn￿nded Prattice applicable w charities
p￿parIn& thelr accounts In a¢¢grdan¢¢ wsth the FInarK1￿ Re￿￿n8 Standards applkable in the VK and Republlc of Ireland
IFRS 1021 issued In October 2019 and the Charities Act 2011 and UK Genernlty Accepted Practke as ￿ •pplles from l January
2019.
A¢¢OuDfj￿ pollcle5
B•ils of pr•p•rathn ol flnand•l rtat•mwrts
Th4 financ1￿ siatements are prepared on a 8¢ln6 c¢Jncem b•$15 under the hlstodcal CO￿ ¢onven￿On. modified to Include
certaln rtem5 at fair value. The finandal statements are pre￿red in sterllng whkh Is the funcdon•l currency of the ¢harfty.
The $18niflcant •cc4)untln8 pollde5 •pplled ln the preparatjon of these finand•l Statements are Set out below. Thest poll¢le5
hfft been ¢on51stentty applled io all Ye•￿ pres¢nttd unless otherwise 51¥ted.
In¢om•
All Income 15 included on ihe Statement ol Finandal hctkdtles when the tharity is le¥alty entitled to the Income and the
amount can be guantlf¢ed wlth ￿asOnable 4ccurary.
Income from donatlons 15 Indud•d In the accounts forth¢ perlod in whfjch payment wa5 iecelved.
Investm•nt Income compdses ot Interest ind Is accounted lor on • receivable basls.
Grants and contract IrKome recelvable Is uedited to the SOFA in the peflod in whlth the charlty becornes en￿tled to recelve
the or3fit. Gr•nts whlth We for a speclllc future perff￿ are deferred to that ptriod.
Exp•Adltu
All expendlture is acujunted for on an xcru315 ba51$ •nd has been ¢lassrfled under headlws that aqvega￿ all costs related to
thai c*e80ry. Where costs unnof be dirertly attrlbuttd to particulèr headln8S they have been allocated to adfvltles on
basis ¢onslst*nt wlth the us¢ ol resour¢es.
ÉxPend￿Ure1s recognlsed when Tl IS irfurred and Is reported 8ross ol rel*ed income on the followln8 b•sis-.
Costs of Benerallne fvnds C￿npr￿e ¢osts •SSOCiated wtth attra¢tlry ¥duntary income * the wst5 Of other Incom
generated.
Charitsble expendrture Comprf￿ dlrert expenditure irKludlng direu stsff cost5 *ttribvtable to its actlvltiés. Wher& costs
cannot be dlrettly attributable. they ha%* been 11k￿atEd to aCt￿ltIeS on • b3515 consistent with the use of resources as
destribed below.
Govemance costs, Includini those Incurred In the 8o¥ernan￿ of fjts a￿ts and are direaty 355oclated with constrtutlonal
ènd st*utory requlrements.
Tanifjbl* fi￿d iH•ts
Depreciatlon on fixed a55tts S Pfovlded at rates (alculated IL) write off the c05t of eKh •sset ¢)¥er its expetted useful life a5
follfM.'
FixLure and Fittin85
Computer Eguirxnent
25% straight lime
At each balance sheet date, the company re¥iews the amounts of rts fixed 35seis to detemine whether there 1$ any
Indicètion that any btem5 of tangib* fixed assets have suffered an lrnpolrment loss. If any suth indicatlon exlst5, the
rero¥erable amotsnt of an asset 15 eStirn¥ted in order to detemine the extent of the impalrrnent 105& il any. Where tl Is not
POS5ible to estimate th¢ recoverabk amount of the asse¢ the company estimates the roco¥pralAe 4mDunt of the cash-
8eneratin8 unnto which the a55et belon8S.
Pa8* 23

BOLTON CARERS SUPPORT
Notes to the Financial Statements
For the year ended 31 March 2022
F￿d balances
Vnremrlcted funds art incoming resour￿$ recei¥7ble or 8eneratrd for the objects ol the charity. Witho￿ restri￿0￿, and are
avallable as general lundsto be applled as the charity sees fiL
Restricted funds can On￿ be used for particular restrlcted purpose5 wlthln the oblert5 of the tharity. Restrictions arf5e when
specified by the donor orwhen fvnds are ralsed foT particul•r re5trftted purposes.
P•nslon (osts arml other poA-reknnent b￿•￿$
The chayfjtsblt Mmpany Contr*￿¢5 to Stakeholdev pension schemÈs chosen by individual ern￿0vee$. Contributlon5 payable
to ihe stakehoklers penslon xhemes •re charged totht ststementof Finandal N£tN¢Des in the period to whlch they relate.
Debt¢ry ¢rndlloYs r¢t•l¥•bWpay•b￿￿IthIn yt•i
Debtors and creditors wlth no stated Interest rate and or pwble wlthln ytarare rKorded at trans1￿On prlcé.
Any losse5 èrlslng from Imp•lrment are recognlsed In expendltur•.
Tix•tlon
Bolton Carers Supwi is • reprtered charrty and h•$ no Ikibllttles to taxatlOA. It Is able to recover tax¥tson on Glft Aid and
Irwestment Income.
Golni con¢ern
The flnanclal staternertts h•¥e been prEpared on • gdn8 ¢orKern b•sls as the tfusttes belleve th•t no materlal uncertalnt￿5
o¥1$1. The trustee5 ha¥e £tsnsldered the level of lunds held and the expeued level of ¢ncome and expendlttsre for 12 months
from authorislng these fifiancial staiernents. The bu¢8eted Income and expenditure Is sufflaent wlth the level of reserves for
the charity to te able to continue as a 8tyn8 concern.
Investrn•nt Incom•
Totsl
202Z
Total
2021
2022
2022
221
Deposlt account interest
4 Inc4n* from ch•ritsbl• •rthAfl•s
To1•1
Funds
2022
Total
Funds
2021
FurAs
2022
Funds
2022
NH5 Bolt¢n CCG
Bolton Council
The National Lottery Communlly Fund
E Wrlght
Oolton CVS
Garfield Wesiori
E D Befrf¢ndln8 5￿ce
Éuropean So£lal Fund
February Fund
Other charitable arti￿tIeS
3,803
105,128
121,030
5,563
10.559
4,225
2.396
14,699
iii
99.294
99.051
20.000
15J93
99294
99ml
15.393
3.776
1.776
13.776
233,738
247.514
267,SJ4
PaEe 24

BOLTON CARERS SUPPORT
Notes to the Financial Statements
For the year ended 31 March 2022
2022
2021
Unrestrirted Expendlture
Ac£ountancy and irsdependent examination fee5
Trustee expenses
3.930
2Ji
3,265
256
4.161
3,S21
NetIn￿me 1•X￿d11￿e}
2022
2021
Net incomlw resources are statéd afterchargfin8:
Independent examiner's lees
Depretlatlon of tanglble n¥ed assets
3.930
224
3,265
376
7 T•x•tlgn
The tharlt¥ble company Is exernptfrom Corp￿3￿ lax an Rs tharfjiable artPAde5.
No employee rtteived remunerntlon In ¢xce55 of É60.(KKI.
9 Tiurtm raM￿•1•¢I0￿ •nd •xp•n
None of the trustees rece￿ed •ny remuneratson during eliher of the two yeais. Expenses rdmbufsed to trustees ?mountln8
to £23112021: £2561 were pald durfTr8 the￿ar.
10 T￿￿le flx•d •ssell
Hxtures & Computer
fSttlNs ¢qulwn•nt
Tot•1
Co51 or vilu•¢lon
At l Aprll 2021
Additions
26,528
239
16.355
42,883
239
At 31 Marth 2022
26,767
16.355
43,122
O•pre(l•tlon
At l April 2021
Charge forthe year
16.357
16,105
124
42.462
224
At 31 March 2012
26.457
16,229
42.686
Net book value
310
126
At JIM•rth 202Z
251
422
At 31 Marth ZO21
171
Pa8e 2S

BOLTON CARERS SUPPORT
Notes to the Financial Ststements
For the year ended 31 March 2022
2022
2021
11 Debtors
108,471
Tr3de Debtors
IBI
108.471
12 Cred51ors: affi0￿ts fJ115rf ont yur
2022
2021
104
liJ86
225.442
1,869
8,OCX)
182.875
Trade CfedltQfS
Accwals
Delerred i￿¢￿t Inote 131
237.132
192,744
balan¢• 41
>1 March
202Z
13 M+J¥•ment In d*f•rr￿ Inco
2021
uillis•d
Unu￿115•0
Fwds
100.L
10,301
8.583
7,769
s4.C￿￿
100,00)
29,276
24.899
47.769
NHS Bolton CCG
BO￿On Councll
The Natlonal Lottery C<mmunlty
E Wrl8ht
Covid Erner£ency Fund. Core 5•lary
CVS- Lt•der5hlp Monie5
CVS- Bolton's Fund Re5I1ien¢e Grart
CVS. 8olt•n'5 Fund Dl8lt•l Induslon
cvs- The Haulgh 818 Local Fund
CVS Community Outrea¢h &4MÉR
CVS Connectln8 People
29,276
24.899
47,769
110,3011
18.5831
17,7691
154.O)01
B,SOO
8.500
815
1,333
74
18151
11.3331
1741
13,829
1,170
13,829
1.170
2.875
18L8751
125.442
2Z5A4Z
14 P•n$l*￿ <•mmltments
The company operates a defined contribU￿￿S scheme. The a55ets of the Kheme are held Se￿ratelY from those of the
company in 3n Independently adrninistered fund. The penskn ¢OSt charge represents contdbut6on5 payable by th¢ company
to the fund and amounted to £13,08611021- £13.9801.
Page 26

BOLTON CARERS SUPPORT
Notes to the Financial Statements
For the year ended 31 March 2022
Palwc• •t
31 M¥rch
20Z2
at
IS Mo¥em•nt In fw
2021
Incom• Exp•nsu Tr•nsfa
R•rtd<ted fvnds:
Èolton Counul
The Natlonal Lottery Communlty Fund
É Wrl8ht
Bolton CVS
199.2941
199.0511
120.OC•)I
115.3931
99.051
20,(nO
15,393
233.738
1233,7381
Unr•stdrt•d fundk.
General lunds
143,8871
1277.6251
81,494
78812
46.569
81.494
Tot•1 lunds
78112
280.307
Not£s restrkted fvnds
Bolton Councll (Adult S•Thl¢esl funds the Helpllne and Information Ser¥ke. andTime for You project.
11. The NailoNI Lottery Communlty Fund have funded • new yani to con￿nUe the Carerj Health and W411 Peini Project
$tsrtI￿ on Isi November 1019 and tndlng on 31st Octobei 2022.
. F¥ndln8 from Erk Wflght Chirttable Trust has been used to fund the Fundralslni Development Offlcer Post.
l¥. Bolton Community ¥nd Voluntary Serylce ICVSI havè funded the BO￿0￿ Leadership ProlecL and addltiofial 8tneffts
vke Officer hours.
16 Amtrpli o114>ts1 fvnds
Gew•l Rertrlcted
Funds
31 M•rth 31 PAarch
2022
Z021
Anatysh bytyP• ol IJ••t •nd Mlbllity
Tafi81b￿ fL¥ed assets
Net ruirent a55*ts
436
81,058
436
81,058
422
78,390
8L494
78,812
17 Employew ind DITertors
The average number of emp*ett durfnuth• ￿rbod 1012021-2021.. 101
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