Charlty Registration No. 1081381
Company Re8lStration No. 04024662 IEn8land and Walesl
COMMUNITY ACTION NETWORK
ANNUAL REPORT AND FINANCIAL STATEMENTS
FOR THEYEAR ENDED 31 MARCH 2023
tc
accounts . tax . legal financial planning
10 Bridge Street
Christchurch
Dorset
8H23 IEF

COMMUNITY ACTION NETWORK
CONTENTS
Page
Cornpany information
Tru5tee5' report
3-46
Statement of trustees. responsibilities
Independent auditor's report
47-50
Statement of h"nancial activitie5
51
Balance sheet
52
Statement of cash flows
53
Note5 to the financlal statements
54-70

COMMUNITY ACTION NETWORK
LEGAL AND ADMINISTRATIVE INFORMATION
Trustees
Mr P TaTrant- Chair of Finance
Rev P Broad- Vice Chair
Ms D Clifton
Ms H Walker. Chair
M5 P Sharp
Ms L lump
M5 S J Dexter
Mr S Agarwal
MSO FGirling
Mr R Ogwuazor
Mr E S055eh
Ms L O'sullivan
IAppointed 24 May 20231
(Resigned 26 June 20221
(Appointed 16 November 2022 &
Resigned 28 February 20231
(Resigned 24 May 20231
Ms Z Bradlev
Secretary
Mrsl Place
Ms A Leyland
(Resiglled l March 20231
(Appointed l March 20231
Staff
Avril Aikins
Marina Baker
LLLCV Bradlev
VCS Development lead (Dorset)
Membership Development Lea
CAN Wellbeing collabora￿Ve Pathway
Coordinator
Volunteering Development Lead
CAN Wellbein8 Collaborative Pathway Coordinator
CAN Wellbeing Collaborative Pathway Coordinator
Administration Officer
CAN Wellbeing Collaborative Marketing and Administratign Officer
offi.ce Co-ordinator
(Resigned)
IRe51gnedl
Amy Collin5
Gareth Dunriing
Kelly Hewitt
Michelle Holland
Nazia Islam
Francesca Kopanycia-
Reyfiolds
Emma Lee
Amy Leyland
Karen Loftus
Rachel Pascoe
Stew2 Place
Partnerships Manager
Office Manager and Executive Asststant
Chief Execudve
Office Coordinator
Senior Advi50r
Ras5u Rana
Hannah Rees
Andrew Robertson
Liz Soffe
Christopher Small
Ltsuise Stewart
Abi Squires
Sarah-jane Woods
Management Accountant
Engagement Lead
Project Offi'cer
Volunteering Coordinator
Training and Svpport Administrator
Funding Advisor
CAN Wellbeing Collaborative Volunteer Coordinator
Wellbeiris Collaborative Lead

COMMUNITY ACTION NETWORK
LEGAL AND ADMINISTRATIVE INFORMATION
Volunteer to Stop Covld temp team
Debbie Braddock
Senior Volunteering Coordinator
Gordon FerBuson
Senior Volunteerin8 Coordinator
Louise Harfield
5enlor Volunteer Coordinator
NiBel Rodgers
Recruitment and Deployment Officer
resigned
Charity number
1081381
Company number
04024662
Prtncipzl address
Beeth House
28-30 Wimborne Road
Poole
Dorset
BHIS 2BU
Reglstered office
Beech House
28-30 Wimborne Road
Poole
Dorset
BH15 28U
Auditor
TC Group
10 Bridge Street
Christchurch
Dorset
BH23 IEF
Banke¥s
Co-operative Bank
Charities Aid Foundation
Virgin
United Trust Bank
Shawbrook

COMMUNITY ACTION NETWORK
TRUSTEE5' REPORT IINCLUOING DIRECTORS, RI.PORTI
FOR THE YEAR ENDED 31 MARCII 2023
The trustees present their report and financial statements for the year ended 31 March 2023.
The financial statements have been prepared in accordance with the accounting policies set out in note I to the
financial statements and comply with the Community Action Network's Eoverning document. the Conpani
Act 2006 and "Accounting and Reporting by Charitie5.' Statement of Recommended Practice applicable to
charitie5 preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and
Republic of Ireland IFRS 1021- las amended lor accountinB periods cgmmencing from l January 20161
Tru5tee5 who served during the year are listed on page one, under legal and administrative information.
Communlty Actlon Network is a company limited by guarantee and we are governed by our Articles of
Associarion. The organisation is often referred to as CAN as our operats'ng name.
The Trustees presènt their report, togethef with the accounts for the year to 31 March 2021, whlch have bÈen
audited.
l. Strurture, Governance and Management
The orBanisation was set up in 1972 as Bournemouth Helping Services and subsequently registered as a charity.
It became a charitable company limited by gtyarantee on 30th lune 2000 and became an accredited Council for
Voluntary Service. It changed its name to Bournemouth Coyncil for Voluntary Service18CVSI in the same year. It
adopted a Memorandum of Assoclation whlch established the object5 and powers of the charitable company
and is governed under its Arricles of Association. In the event of the company winding up, members may be
iequired to contribute an amount not exceeding £10.
In 2019 Poole Council for Voluntary Service merged into BCVS. On 29 March 2019 a Deed of Transfer wa5 $18ned
by both organisations to transfer the asset5 of Poole CVS to BCVS and the merger of the two orgariisaiions wa5
conhrmed. Further it was agreed to trade as 8ournemouth and Poole CVS, from l April 2019. In August 2019 at
a special meeting of members, it w35 agreed to change the narne to Community Action Network.
Cornmunity Action Network 15 a rrember of the National Associaknori for Voluntary and Community Action
INAVCAI and holds their Quality Standard which is the national quality award for Councils lor Voluntary Service.
The overall strategy of CAN is led by the Board ol trustees, who h?ve co-created our vision and mission along
with our Together We CAN live-year plan. Financial oversi8ht on a day-to-day basis has been delegated to the
Finance Committee of which the Chair of the Board of Trustees is a member. The Finance Comrnittee make
recommendations on spend and budget to the Board who discuss and have final sign off. Significant ctonges
and new projects are brought to the Board by the Chief Executive by way of costed proposals for discussion
scrutiny and sign off. To aid thi5 prtsce55, agendas and suppothng papers are sent to trustees at least one week
before the meelln8. In emergencies the Chair of the Board take5 decision5 that are reported to the Board, very
often seekin8 a view from other trusrees. A Scheme of Delegatitsn has been agreed by thE Board- updated in
2022 to help make it clear what decisions can be made and by who.

COMMUNITY ACTION NETWORK
TRUSTEES, REPORT IINCLUDING DIRECTORS, REPORT) ICONTINUEDI
FOR THE YEAR ENDED 31 MARCH 2023
Membershlp is free and open to all local voluntary and community organisations providing a Service in the
Bournemouth. Christchurch or Poole area, from February 2022 memberships were open to Dorset groups.
Affi'liate membership is open to organi53tions operating outside of the area, or that are part of the public
sector. Business Supporter Membership is open to local businesses but ha5 yet to be fully promoted. Full details
nd mernbership of CAN are on our website www.canlOO.org.
Managing risk - The Trustees have conducted a review ol the major risks to which the charity is exposed,
including financia1 le.g., unexpected withdrawal of funding) and reputational le.8., unexpected issues 1
complaints from volunteers). Where appropriate, systerns or procedure5 have been established to mitigate any
impact they may have on the charity. Financial risks are minimi5ed by the implementation of internal contToI
procedures for authorisation of all transactions and projects. Procedures are irn place to erisure compliance with
health and safety o15taff, volunteers, clients and visitors to the premises. The Chief ExeCu￿ve p￿SentS a Health
and Safety Report to Tru5tee5 on an annual basis. Pollcles and procedures are regularly reviewed to ensijre that
they continue to meet the need5 of the charitv.
Our 'To8ether We CAN, strategic plan ha5 been reviewed and updated by Trustees. Trustees have relerfed to
the Charity Commission'5 general guidance on public benefi't in drawing up any plan. In particular. the Trustees
have considered how activities contribute to our mission and charitable objects.
Malof risks identifi"ed..
CAN'S core grant funding from BCP Couneil is due to end In March 2023. The Council have advised they will be
conducting a small scale / local tendering process as recommended by their procurement department. The new
contract will be for 5 years starting October 2023. Trusiees discussed this at a Board meeting Iminutedl and
agreed to provide the Council with any required data and information and agreed that CAN are in a very strong
P95ition to tender and win the contrart. Our Reserves Policy reflecrs the need to ensure we have OPff8ting
C05t5 should we not be 5ucces5ful, time to seek alternative funding l agree next steps.
Mernber5hip of the Board
As part of the induction process, new board members are assigned an experienced member of the board to
mentor them. They also meet with our Chief Executive and are invited perlodi¢ally to attend the full staff
meetings to get to know thern as well as each other. Members of the Board are nominated and elected bl the
membership at the Annual General Meetin8. One third of the elected directors retire each year by rotation and
Co-opted members are appointed on an annual basi5 by the elected trustees. There is a rnaximurn of twelve
places on the Board. Five of those places are available for c(￿0pted members who are recruited lor specilic
The Boafd reviewed their recruitment process and have introduced a revised Trustee Recruitment Pollcy, that
Trustees felt was more robust. The full Board, which had ten members at 31 March 2023, meets at least five
time5 a year. A Finance Committee meet5 quarterly to ensure fi'nancial accountability and to enable more
detailed plannin8 tg take place. All members of the Board give their time voluntarily and received no benelits
from the tharity during 2022123. Any expenses reclaimed from the charity are set out in the account5.

COMMUNITY ACTION NETWORK
TRUSTEES, REPORT IINCLUDING DIRE￿oR5, REPORTI ICONTINUEDI
FOR THE YEAR ENDED 31 MARCH 2023
Fundraisin8
Funds are raised by CAN through our core grants and project work - we have not engaged in any major
fundraising acfjvity. and not used a professional or commercial fundraiser.
We will always comply with fundraising standards and have not received any complaints about any fundraising
activity. Should we undertake any fundrdising activity in the future we will take very step to protect vulnerable
people and other members of the public from behavioijr which..
is an unreasonable intrusion on a person's privacy
is unrea50nably persistent
place5 undue pre55ure on a person to give money or other propertv
2. Strategy and vlslon
Our charitable objectives are-.
To promote any charitable purposes lor the benefi.t ol the community in Bournemouth, Christchurth,
Poole. Dofset and the surrounding areas Ihereinafter called 'the area of benefit") and, in particular. the
advancement of education, thé protection of health and the reSief of poverty. distress and sickness.
To promote and orgènise cts-operation in the achievement of the above purposes and to that end to
brinB together representatives of the voluntary organi5ations and statutory authorities within the area of
benelit.
We have a strong and recognisable vision and mi55ion that informs our work. Our vision is for loeal
ommunities to be stfOn8, healthy, diverse and vibrant and flourishtng. We do this through inspiring community
and voluntary action by..
EMPOWERING the voluntary sector to survive and thrive, by providing expertise, support, development
opportunitr'es and training
ENABLING volunteerin8 through our Volunteering Hub, helping everyone to play an acrive role in their
¢ommunity
CONNECTING communitie5 by helping to create conditigns where everyone's volce Is valued and heard by
facilitating great local networking and communication
Our mission defines what we aim to achieve every day, through every deeision we make, and further our
charitable object5.
Our team is grouped around the three key pillar5 of our mission, plus a core team providlng admin. finance and
business support.
We have agreed measures of 5u¢ce$5 to measure and demonstrate our impact.

COMMUNITY ACTION NETWORK
TRUSTEES. REPORT IINCLUDING DIR£cfoRS' REPORTI ICONTINUEDI
FOR fHE YEAR ENDED 31 MARCH 2023
3. Covid-19
Althou8h much of life is now back to normal, Covid ha5 not gone and we are still deallng with a pa)demic.
considering how we can support our Sector and work collaboratively through recovery and reset, delI￿r our
usual services and plan for an uncertain future.
Operational impart
We also continue to act as èn advice and knowledge base on all aspects of volunteering and the voknntary
sector fgr new and existing organisations during this pandemi¢, providing l..1 support, information about
services on offer, fundin8 and celebrating successes of local community and voluntary efforts.
We were able to quickly and effi'ciently move the staff team to home working, 35 we already had the tools
Ilaptop and smartphone) in place. We adapted well to new ways of working. utilising Teams extensively and
purchasing Zoom capability. We have co-created a new Hybrid Working Policy. enabling staff to WOTk at home
and in the office salely and effectively.
Volunteer to Stop Covid-19
Supporting the vaccination roll out conttnues to have a significant operational impoct, requiring u5 to recruit
and re-deploy staff. We have ensured funding is in place to cover these costs.
Our contract with NHS Dorset HealthC£re to support the programme at the BIC from lan 2021 has been
extended to end of June 2023. After that date NHS Dorset Healthcare will be taking the role 'ift hou*'_ we are
working with them to support the tranSl￿On.
4. Cost of Ilvlng crisls
We have been working to support local groups who are all effected in some way by the crisis. We were able to
secure signilicant funds from NHS Dorset to 5UPPOrt individua15 through working in partnership with Citizens
Advice BCP, and distributed grants to small charitie5 and community groups to enhance their work in
supportin8 the local community.
S. Actl¥lty and Impatt
CAN 15 a collaborative charity and has tooperated this year in pursuit of our charitable objectrves, detailed in
more depth below, with..
BCP Council
Dorset Comrnunity Action Icharityl
Dorset Council
Dorset Race Equality Council (Charityl
Help and Kindness Icommunity Interest Company)
NHS Dorset Clinical Commissionin8 Group Inow known as NHS Dorset)
NHS Dorset Healthcare
Public Health Oor5et
Grant maklng
We have made minimal use of grant makin8 to further our charitable objectives.

COMMUNITY AcnoN NETWORK
TRUSTEES, REPORT (INCLUDING DIRECTORS, REPORTI ICONTINUEDI
FOR THE YEAR ENDED 31 MARCH 2023
Our Impact:
96% of people asked would recomrnend CAN
468 groups sUPPOrted with bespoke expert advice to sustain 3 safe and thriving local voluntary sector
42 webinar and training 5e$5ion5 delivered
Improved income Beneration by working with smaller voluntary and community 8roups to apply for
£473,532 of funding with E258.155 bein8 successfvl
Nearly 2,000 people enabled to volunteer across the Bournemouth, ChristchuTch and Poole area
95.951 hour5 of the time given by CAN Volunteers to support the va¢clnation programme
EMPOWER the voluntary sector to survive and thrive, by pn)vlditig expertise. support. development
opportunltie5 and training
In 202212023 we've made a difference..
Wè gave individual adviee and support to-.
132 group5 in BCP of which 23 were newly forming, supported. 73% had annual incomes under
£100,000. 40 had health and wellbeing focus and 9 were ethnically diverse.
221 groups in Dorset Council area, of which 24 were new, and 39 reported to be as operats'ng in an
re3 Identifled as having the highest quartile of deprivation
Feedback tells u5..
100% reported they were very 53ti5fi£d I satisfied
96% would delinitely recommend CAN to a friend or collea8ue
85% said our support had contributed a £￿at cleal or a lot to their improved governance
73% said our support had contrlbuted a great deal or a lot to their improved management
73% said our support had contributed a greèt deal or a lot to their improved quality
56% said our support had contributed a great deal or a lot to their growth
54% said our support had contributed a great deal or a lot to their increased sustainabilitv
Undertook four individual organi5ational reviews of gpvernanee and management, resultin8 in a series of
recommendations.
Work started on our partnership project with International Care Network IICNI to help support groups in BCP
workin8 Wlth Ukralnlan refugees with ctrordination of effort. liaison with statutory bodie5 and up5killing.
Our bid to National Lortery Community Fund, on behalf of a partnership with Dorset Race Equality Council,
Dorset Community Foundation and BCP CoLJncil, to improve support for ethnically diverse voluntary ènd
community groups IEDCI in BCP to become more sustainable. for £815,763 over 5 years wa5 successful at stage
Helped the sector Improve its income 8eneration to apply for £473,532 with £258,155 successful between
Ottober 2021 and December 2022. User5 also reported..
75% of groups said they have a better understsnding of income Sources
93% say they are funding ready
88% 53id it has improved their bid writrng
38% said that the advice has made them more sustainable
69% would detinltely recommend thi5 service to a friend or collèague.

COMMUNITY AcfioN NETWORK
TRUSTEES, REPORT (INCLUDING DIRE￿oR5. REPORTI ICONTINUEDI
FOR THE YEAR ENDED 31 MARCH 2023
Launch of part-time Funding Advi50r service which in the year supported 29 groups, carried out 17 funding
searches, and reviewed 7 funding application5. Start of regular fund raising webinars and launch ol
fundraising toolkit.
Improved quality through 29 webinafs or trainin8 sessions (including 8 Meet the Funder se$5ion51 with 292
attendees, 153 unique organisations.
The Dorset Team ran 8 face to face r03dshows across the Dorset Council area to ralse awareness ol the Services
CAN could provide local groups but also included presentations from funders and trainers on a range of tOPlC5
attended by 160 attendee5 and 112 unique organi5ation5.
99% of those attendin8 a traininglwebinar or Dorset Roadshow reported an increase in their understsnding or
conhdence relating to the se55i0n topic and 99% would recommend CAN to a friend or colleague.
Weekly e-new51etter, Know Your Stuff, of recent changes in legal and good prac￿Ce relevant to the voluntary
and community sector and launch of a section on the Members Zone of the CAN web51te which contains
advice on running a voluntary/community group.
The Board has continued to provide high quality governance and has 38reed. and updated, a number of kev
policie5 and so fee5s its governance role is robust and successful and continues to improve year on year.
Keeping people safe- improving quality, Kovernance, growth and 5U5tairtabillty
In the BCP area we helped improve practice through our support and advice 10 132 8roup5, of whlch 23117%>
were newly forming, 97173%) had annual intomes under £IOO,000, 40130%1 with health and wellbelng focus
and 816%) ethnically diverse. This was via 559 interactions by phone, e-rnail or face to face ranging from 15
mins to a total of 40 hours each (average 2.8 hoursl over 12 months.
Of the groups we worked with..
IOOYO reported they were very satisfied
96% would deh"nitely recommend CAN to a friend OT colleague
85% said our gupport had contributed a great deal or a lot to their improved governance
73% said our 5UPPOTt had contributed a great deal or a lot to their improved management
73% said our sUPPOrt had contributed a great deal or a lot to their improved quality
56% of groups said our support had contributed a great deal or a lot to their 8rowth
54% said our support had contributed a great deal or a1ot to their increased su5tainabillty
27% of group5 said we had helped 5U5tain their current funding, 54% said we had helped them find
new sources and 42% that it had resulted in increased funding
75% said that our support had resulted in more volunteers
73% said that tsur support had sustained their services, 50% that they were delivering more Ser¥￿e5
and 77% said they had more users
71% said CAN helped with increased collaboration (Our work as described in the Connecting
Communities section very much support5 these tindingsl

COMMUNITY ACTION NETWORK
TRUSTEES, REPORT (INCLUDING DIRE￿oR5, REPORTI ICONTINUEOI
FOR THE YEAR ENDED 31 MARCH 2023
Feedback included=
"We were struggling to become a registered charity. Steve helped us achieve re8lStered status..
'We have been able to comprehensively review our governance document5 and ensure thèt we are
complying with charity commission rule5 and have policies In place for thlngs such as safeguarding,
equality etc.-
'1 did not know how to do spread sheet and I didn't know all the dos and don'ts of running a charity. I
feel I can be a better mana8er now..
e have been able to smoothly change our team tsf trustees whilst being sure that we are compliant
with the relevant regulations. We have just converted to a CIO which would not have been possible
without the advice received."
"Being able to have someone like Steve 35 a Mentorl advisor who has such a wealth of knowledge ol
setting up a charity has been wonderful. As mentioned, althou8h we have worked within the voluntary
sector for many year5, we felt completely out of our depth knowing where to start with setting up
Charity...Although we could Google things, actually having CAN there to hold our hand and 8uide us
through the protess has been wonderful."
When asked about how the advice had benefitted their users many 8roups felt that being a more efficient,
effective and sustainable organisation would automatically lead to better outcome5 for those they work with.
This included groups that CAN had helped with 5ettin8 up. Some said that it will lead to increased funding that
would increase services and users.
From February 2022 we were commlssioned by Dorset Counci1 on an in4￿31 18 month contract to be the local
infrastructure organisation empowering a resilient voluntary and community sector. In the first year..
221 organisations were supported lof which 24 were new, and 39 reported to be as operating in an
area identified 35 having the highest quarkn.le of deprivation) through Onfrto-one support, Tralning /
Webinar5 2nd Roadshow.
Through our Road5how5 we engaged with 160 attendees from 112 unique organisadons of which 20
carne from areas of deprivallon.
We circulated 638 promotional emails and shared 209 Tweets.
We invited all funded partners to our open roadshow events, regularly working with the Volunteer
Centre Dorset, Error in formula->#Help<- and Kindness, Dorset Council and other funding partners.
Areas of support given included..
Business Plans
Constitution/Charity Commission registratr.on
Data Protection
Funding
Health check
Mana8ement/Governance
PolicieslProcedures
Recruitmellt
SafeguardinglD85 Checks
Trading
Volunteerlng

COMMUNITY AcfioN NETWORK
TRUSTEES. REPORT (INCLUDING DIRE￿oR5. REPORTI ICONTINUEDI
FOR THE YEAR ENDED 31 MARCH 2023
Feedback included..
-Thank you CAN for the support provided, I'm really happy to say we have now been awarded the full
grant we applied for from the N3ture Heals Fund IDCFI. The assistance provide was a greèt 5UPPOrt
when we really needed it and the Service has been outstandin8, we'll defrnitely be in touch again if we
need any further advice".
'Thank you for meeting with me. I've been really happy with support prtsvided by CAN the advice,
templates and link5 were really valLtable. We've already started making good use of the Money
received.
-many thanks for your time this morning. As explained when we set up the video call, we were
becoming concerned that the Club's set of policie5 were potentially out of date and incomplete. In the
course of our discus510ns, you largely confirmed that view and signposted a number of source5 where
we can access suitable terrplates and further information. Your knowledge of the variou5 agencie5
supporting the voluntary sector has saved us many hours of searchin8 the internet and possibly
missing valuable content.
"Subsequently, CAN has helped us with all a5petts of being 'Funding Ready,, sustainability and the
Importance of a third Director and a 5ki115 audit. CAN has provided u5 Wlth a lot of their time and
knowledge. as well as replyin8 tg 5orne dith.cult and late-night emailsl I would recommend CAN to all."
This contTact has now been extended to July 2024.
Grovdin8 community 5UPPOrt
Setknng up a new org3ni5ation and charity can be a Tninetield. We advised 23 groups and indivlduals In BCP and
24 in Dorset about becomin8 a voluntary/community group, advising on pros and cons of different legal
Structures and status. In Oor5et we ran a webinar about different legal structures. We worked extensively to
achieve 4 successful eharity appllcation5 and I new constttuted group.
One of the new groups 5UPPOrtÈd was formed during the Ukrainian crisis. We gave concentrated slJPPOrt to
what wa5 set up originally a5 an informal group, Bournemouth Help to Ukraine, that successfully tran5POrted
aid to refu8ees within Ukraine and is now one of the few agencies to do sc lothers are raising money for the
larger aid organi53tion5 or provide direct aid to those outside Ukrainel. We helped them decide on a legal
structure and status, agree a constitution and new name (Ukraine Relief Aid). recruit trustees, prepare their
application for charity status and deal with subsequent queries.
"We actually received the good new5 today.. our request ha5 been accepted. Thank you for all your help and
support to submit our charity requestl"
As well as providing advice and support to groups on specilic queries we offer organisatronal heath checks.
These involve a thorough review of the governance and management of an organi5ation, involving desk top
reviews, survey5 and interview5, resulting in recommendatitsns. Many of these are Supporting local gK)up5 that
have received Reaching Communitie5 Funding from the National Lottery Communities Fund. In the past year we
have carried out four reviews, including with SPACE Youth Project. The recommendations were used for a
trustee's away day and resulted in an action plan. "Yesterday we had a Trustee Action and began completin8
actions linked to your recommendarions. It was brilliant to have a focus and we have an action plan in place."
Following this we advised on some of the recommendaifons about better reserves statement. recruitment pack
for trustees, their annual report and attended a trustee Mee￿llg to discu55 how to improve linkage LEtween
charity objects, mission, strategic airns arid monitoring and evaluation.
CAN'S 8CP and Oorset teams started work with Dorset Council to pull together templates. toolkits and list of
advlce and training related to 5afeguardin8. We have updated ovr seneral policy and work has started on an
adults, policy totslkit. We hope by the middle of next year to have produced a list of resources.
10

COMMUNITY AcfioN NETWORK
TRUSTEES, REPORT IINCLUDING DIRE￿oR5. REPORTI ICONTINUEDI
FOR THE YEAR ENDED 31 MARCH 2023
Work started on our partnership project with International Care Network IICNI to help support gTQUP5 in BCP
workin8 Wlth Ukrainian refugees with co-ordination of effort, liaison with statutory bodie5 and upskilling. By the
end of the year..
Contact was made with groups already supporting Ukrainian refugees and we promoted the project to
all our member5
ICN has set up a network of 24 groups la couple are newly workin8 Wlth refugee51 for sharing
information including about who is doing what. E-mails being we11 received and used to make
connections.
ICN is 8ivin8 groups advice and support on working with refugees, in particular those from Ukralne
Put on the fitst course of four abtsut working with Ukrainian refu8ees. Feedback was extremely positive
with 75% 5tTongly agreeing, and 25% agreeing, on delivery and content 'lt was above my expectarions,
Very inforrnative and very helpful.-
Have decided to have regular peer support meetings for group5.
ICN is attendin8 the rnulti-agency forum which is constructive and links belng made between statutory
agencies with individuals and groups.
Currently there are about 284 famllies and 546 individuals in BCP. Housing 15 m05t pressing need.
CAN continues to lead a partnership bid with Dorset Race Equality Council, Dorset Community Found*on and
BCP Council to National Lottery CDmmunity Fund to improve support for ethnically diverse voluntary and
community groups IEDCI in BCP to become more sustainable. Following extensive engagement with EDC groups
by Dorset REC a project outline was developed and CAN applied. tsn behalf of the partnership, to the Lottery for
£815,763 over 5 year5 to..
Provide 2 FTE capacity building workers (Dorset RECI
Governance, management and lundlng advice from CAN
Grant5 prograrnTne administered by Dorset Community Foundatfon
Development of a training programme and advice re50urcÈs.
We were 5ucces5ful for Stage l and have started to work on the Stage 2 bid.
Charltles sUPPOrting Health and Wellbelng
We Supported 40 groups that have a health and wellbeing focus in BCP, 7 being newly formed. We worked with
small local charity, Downright Perfect, supporting children with Dowri's Syndrome and their familie5. At the
be8innin8 of the year one of the users of the charity contacted us concerned that the lon*standing trustees
wanted to stand down and cI05e the charity. We gave advise on the recruitment of new trystees 50 that it
conllnued to operate. "The EGM went ahead on 23 May and we now have S trustees with all detai15 updated
with Charlty Cornmission., We then gave subsequent advice on safeguarding and data protection policie5 and
practice, as well as how to better record their annual accounts. To help allay some trustees, concerns, and
others wi5hirig to join, over individuél legal and financial liability we ran a Zoom session with the five trustees
about the benefi'ts of converting to an incorporated charity, a CIO. subsequently we helped them with the
process by drafting a constitution. advising on 3 successful charity application and transfer of asset5 to the new
cio.
-we are e￿remelY grateful for the help. advice and Support provided by CAN. We were told about CAN bv
another charity who they 5UPPQrt. We initially contacted them when considering whether to take on a charity
which was otherwise going to close. They have provided us with a huge amount of very valuable advice on
charity governance generally, the proce55 of taking over the charity and recently converttri8 to a CIO, We
simpSy wouldn't be in the place we are now without their advice which has ensured that we are complBnt and
transparent."

COMMUNITY ACTION NETWORK
TRLISTEES, REPORT (INCLUDING DIREcfoRS' REPORTI ICONTINUEDI
FOR fHE YEAR ENDED 31 MARCH 2023
A5 a result of the project over 10 mtrnths..
A551Sted with 62 applicarions to apply for £473,532. £258,155 has been confirmed which represents
siEnih"cant 5.2..1 return on investment from the council's grant, and a success rate of 55% which is
better than the expected 30-40%
75% of group5 said they have a better understandlng of income sources
93% say they are fundirig readv
88% said it ha5 improved their bid writing
38% said that the advice has made them more sustainable
In january 2023 we surveyed those who had used Bounce Back to identify if there had been sustainable
changes. The survey evidenced and demonstrated our impact:
84% said they h3d a better understanding of the potential income SOUTce5 available "Yes we have now
understood the need to divefsify our income streams and how that might develop."
74% feel better equipped to apply lor funding - 'Previously we applied for funding from a place of
ignorance of the process. Thank5 to the training courses ènd consultancy we are much better equipped
to identify funding opportunities and to make better informed funding applications."
68% feel more confident to write better funding applications and 19% saying to some de8ree- "Advice
helped me focus on the actual question asked by a funder . rather than just copying and pastin8 our
blurb from other applications
63% said the1r group had increased their incorne as result of the support
71% said the Support made their group more sustainable-
'Without the funding many of our activities
would have been forced to shut at a time when our clienrs have needed them more than ever. This 15
largely due to the rises in cost of living . We would have had to mas51vely streamline our actrvities
whereas thènks to learnlng more about the funding proce55 , we have accessed funding which has
enabled u5 not only to maintain existing activities but to extend the sUPPQrt on offer."
69% would delinitely recommend this service to a friend or colleague
As Bounce Back was such a successful prolert CAN looked at ways to continue a fundin8 advice service. We
ave continued to provide Meet the Funder webinars where groups can see a presentation frorn a funder about
the grants they offer, the funders priorities and any do's and don'ts, with thè chance to ask ques￿)n5. During
this year we organised 8 such events. Unfortunately. no external funding was ldennfi.ed for a new pL￿t and 50
the trustees decided to allocate monie5 frorn CANS own free reserves to fund a two year part-time Funding
Advisor, who started in NDvember 2022. Since then they have..
Supported 29 groups
Carried out 17 funding searches
Supportedlreviewed 7 funding applications
Supported to 17 groups to review and build a case for support and evidence
Supported 9 groups to review and build monitorlng and impact information
Produced a fundraising toolkit
12

COMMUNITY AcfioN NmvoRK
TRUSTEES, REPORT IINCLUDING DIRECTORS. REPORTI ICONTINUEDI
FOR THE YEAR ENDED 31 MARCH 2023
Feedback has included..
-Thank you for the Awards for All course, l applied and we got awarded £6000 towards our electric
bills for the next 12 months. Just wanted to let you know 3 successful outcome from your training.-
'As a small organisation, trying to navigate oJr way through challenging fi.nancial times can feel
overwhelming. Fundraising support from CAN helped me to identify a path forward. The training
events give lots of great tips. advice and resources. My l..1 se55ion with Louise allowed me to focus on
how to use that knowled8e for our organisation. To come away with an actlon plan lifted the fo8 and I
know I can access them again when I need tts."
"Thank you so much lor this helpful advlce. Very much appreciated.~ Thanks for your great suggestions
have Incorporated them in the bid. And thanks for the swift response."
We're delivering a series of four webinars on different aspects of fundraising, and delivered two of these in
March..
-The Introduction to Fundraising webinar was very helpful and I'm looking forward to the rest of the
sessions on thi5 subject. As suggested by Louise l immediately applied to become a member of CAN on
behalf ol our Charity-
'It Was really helpful and a ￿311¥ good balance. Ivas able to ask question too which was really helpful.
'The trainin8 was good and delivered clearly."
80% of attendees rated the session 'excellent' in relation to meeting their expectations
100% of attendee5 rated the session'excellent, in relation to Quality of training delivery
80% of attendees rated the session 'excellent' in relatlon to practical use
100% of attendees reported an improvement in their understanding or confidence relatin8 to the topic
We continued to represent the local sector on the grant panel for Communities Against Cancer which provides
Small grants to those across Wessex who can reach those section5 of the community who are most at r￿k of
ancer to raise awareness of the risks, signs. prevention and screening services. Durin8 thi5 year there have
been monthly panel meetings that have awarded 8 grants totalling E33,387 to BCP group5. This grant scheme
sadly closed in March 2023 but we have fed back that it was a highly effective grant 5¢heme and hope that it
may be reinstated in the near future.
CAN have a place on the BH Coastal Lottery Grants panel. A single round this year awarded a total of £18,459 in
grants to 6 groups.
Some organlsations cannot hold funds themselves. for practical le.g. do not have a bank account) or legal
reasons le.g. not being 3 registered charity or an incorporated body like a company). Therefore, we offer this
service to our members. We continued to hold funds en behalf the Bipolar Support Group and, for the lir5t
time, North Dorset Poverty Action Group.
Our work makes a positive impart..
shaftesbury and District Carer5 work with those that are at risk and vulnerable in the communi(v. They aim to
provide a safe haven for those who need ir. They 4pplied to the Dorset Council Community and Culture Project
Fund rourid 4 to set up a project to addres5 the needs of people struggling with the current cost of living
challenge5. Dorset Council agreed in principle to aw8fd £4,000. with the caveat that they contèct CAN for
support to improve their Safeeyarding pollcy. We met and provided template documents, guidance and advice
inc5uding proce55es for volunteers, trustees. and staff in respect ol s3feguardin8 and EDI. which we identih.ed
could also be improved. We si8nposted to the Dorset Volunteer Centre for safeguarding training and D8S
cbecks lor volunteers.
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COMMUNITY AcfioN NETWORK
TRUSTEES, REPORT (INCLUDING DIREcfoRS' REPORTI ICONTINUEDI
FOR fHE YEAR ENDED 31 MARCH 2023
Shaftesbury & District Carers Association plan to train everyone within the charity in respect of Safeguarding
which will enable them to identify and confidently report any concerns. improving and strengthening their
governance. They re-submitted a new safeguarding policy and Dorset Council approved the £4,000 funding.
"We had an excellent Teèms, rnee￿n@ thls afternoon wlth CAN, which we found extremely useful. They
provided a template for Shaftesbury & Distflct Carers Association to customise to reflect our own n*ds and
$18nposted u5 to the Ann Craft Trusi which will help us create basic, robust safeguardin8 standards that
everyone from staff, volunteers and beneficiaries can be reassured by. They also went throu8h the template
they provided as a base so that we know what is expected in each section"
Art5 Fast is the only local charity in England helping families impacted by child sexual abuse and indecent
images. We were originally approached to look at trustee recruitment but with the resignation of th8r acting
Mariager assisted and advised the Board on recruitment process including drafting a job description and person
specilication, application form. questions ènd process. Due to the low capacity of the small trustee board we
were on the Interview panel which appointed a hi8hly experienced new manager. We also help with some HR
about some staffing i5sue5 they were facing. -just wanted to say a huge thank you for your time last week. It
was a huge help and support. We have got legal advice and it all ran along the routes and opinions as yours.-
The new manager wanted u5 to review Acts Fast so we undertook an organi5ational review to idenrify grengths
and opportunities to improve 8overnance and management. -Thank you for your report and the resource5 to
help u5 altsng our wayl" Our new Funding Adviser discussed their fundin8 needs and gave advice about
eviden¢È, user involvement, financial needs and potential funders and has reviewed two applications for them.
Feedback
Broad5tone Stouts Group are seeking tts ralse funds for capital improvements to thelr scout buildin8, requiring
approximately £30-40,000. We reviewed the costings for the project and how to make the right approach, as
well as which funders to 3pproach for capital grants. As Broadstone isn't a deprivets area. there are many scout
groups around the country competing for funds and the buildin8 15 only 30 year5 old, we discussed what
distinguishes the work ol the group which might make the project a higher priority for funders. Following
conversation, we identifr'ed key pieees of work. including support for familie5 Wlth the cost of livi)8 crisis,
support for Ukrainian refugee families. community cohesion, children at risk of school exclusion, mental health
support and intergenerational working. We a150 discusged the opportunity to highlight local pockets of
deprivation and targeted work to support families suffering poverty and disadvantage. The 5COUt group has
undertaken some informal consultation with the young petsple involved and theiT families but hadn't
recognized that thi5 would provide important evidence ol need for lunders. We discussed creating a structured
survey which could be repeated periodically to collect data from the young people and their f3milie5. We 31so
spoke about formalizing and recording young people'5 consultation and engagement, a5 well as peer group
activitie5, to provide data in support of funding applications. Also recommended that the group ￿VEW tools
stsch as outcome5 Star5 which could be used to record and ctsmmunicate the impact of the group on the
pf rsonal development and wellbeing of the young people attending. We discussed outlining a fundraising
Strategy for the project and drawing up a proposal document containing all the key information, whid) could be
adapted for different funding appllca1ri0ns. Lastly we identified some key capital funders to approath and
suggested the group review the funder's website5 to become familiar with their crsterla and other funded
projects.
"When we approached CAN for advice, we had no idea how to approach grant-funding application5 for our hall
refurbishment project. Louise has given u5 some excellent advice on the kind of informafjon that will
stren8then Our èpplications, particularly around gettrng some feedback from our young people and families.
Louise has provided us with lots of excellerit advice on putknng together a strong 3pplication for grant funding.
and directed us to some funds that we can apply to.~
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COMMUNITY ACTION NETWORK
TRUSTEES. REPORT IINCLUDING DIRE￿oR5, REPORTI ICONTINUEDI
FOR THE YEAR ENDED 31 MARCII 2023
Our work to support trustee5
Volunteer trustees ère the life blood of the voluntary and community sector- we work to ensure they are
supported and trained to Provide essential governance. We delivers S bespoke 5e$5ion to individual Board, 2
virtuèl and one in persoa training cour5e5 were held to increase knowledge and confidence in their ￿le a5
trustee, and were attended by 33 people. Feedback included..
'Really appreciate the way it was lead. Exce51ent"
"Very enjoyable. great to understand responsibilities~
"Really well delivered session, packed with information"
We identih.ed the need for Trustee Recruitment Training which has provided opportunitie5 to collaborate and
co-create with the Volunteer Centre Dorset. To meet the needs of harder to reach rural areas we plamed both
a webinar and face to face training session. Collaboratin8 enabled us to utilise all the skills and experience ol
Volunteer Centre Dorset and CAN, providing thought provoking information about 'What would your perfect
trustee look like?JI ¢trHow to draft a role descriptron",
'20 way5 to recruit volunteers~ and 'How to conduci
skills audit to identify knowledge gaps within your current board-. We wrapped up by looking at beyond
recruitment, future proofing and succession planning,. all ¢f which attendees said they found very useful..
Harry Susser Space Youth Project said.. "Thanks for all the resources. We 8reatly appreciate it. I wlll
share with my fellow Trustees."
Harriet Laurie The Horse Course said.. "Really good 5e55ion-3nd I thought I was pretty good at this stuff
Kelly from Ascape reiterated.. 'It's been really helpful, and I delinitely feel more confident in recruiting
and also being a trustee and doing things correcrlv,"
Supporting access to training
Covid-19 lockdown meant that we started to experiment with virtual way5 of deliverlng training and the use ol
shorter webinars. A member survey found that virtual rather thèn face to fate was a popular method of
delivery a5 were webinars and half day training. Therefore, we delivered a range of one-hoikr webinar5 and
short training Courses in 2022-23 based on needs identifi'ed by the member sorvey and other5 articulated by
the sector.
From january 2023 we have offered a monthly bespoke HR webinar "Looking after your people" This provides
the opportunity to obtain, free monthly advice and guidance, from HR expert Sonia Wilson of Populo. The
sessions are aimed at smaller charities, 8roup5 or social enterprise5 Wlth no formal HR 5UPPOrt and under £1
million turnover. Thi5 has been particularly well received with orsanisations returning each month for the
employment law updates and the Q&A session. The trainin8 and webinars were available for all group5 Wlthin
the BCP and Dorset Council are3s and many were recorded so thar those un3ble to attend could View tkm in
OUT Members Zone of the CAN website. The Oorset Team ran a series of late to face roadshows across the
Dorset Council area to false awareness ol the Services CAN could provide local groups but also included
presentations from funders and trainers on a Tan8e of topics.
During 2022-23 we delivered..
8 roadshow events,. 160 3rtendees,. 112 unique organisations
29 webinars or training sessions (including 8 Meer the Funder sessions)., 292 attendees,. 153 unique
organi5ations
100% 114711471 of attendees reported their session met their expectations. with 62% 19111471
reporrin8 sessions a5'excellent'
15

COMMUNifiACTION NETWORK
TRUSTEES, REPORT (INCLUDING DIREcfoRS' REPQRTI ICONTINUEDI
FOR THE YEAR E)VDED 31 MARCH Z023
97% 114311471 of attendees reported the quality of their sessions as 'Bood' or 'excellent'. 75%
111011471 specifically responded 'excellent'
93%111811271 of attendees reported the practical use of their session as 'good' or 'excellent'. 60%
17711271 specifi-cally responded 'excellent'
96%1801831 of attendees reported the depth of the $ession topic as 'sood' or 'excellent'. 65%1541831
specilically responded 'excellent'
99%111711181 reported an increase in their under5tandin8 or tonfidence relating to the session topic,
with 84%110011181 reporting a significant increase
99%113811401 of attendees reported they would recommend CAN to a friend or colleague, with 94%
113211401'very' or'extremely, likely to recommend CAN to others
Feedback included..
Roadshows
"Good info. I will utilise the pglicy help and good to know funding available. Many thanks. .'1~
'5ome really 8reat connection5 as well as Teconnecring with people. Lots of information to pass on to
my charity.~
-An outstanding meeting- special thanks to the hosts who m3de everyone feel welcome."
"lust wanted to Say many thanks for organising last Friday's event. It wa5 very enjoyable to chat with
other group5 a5 well 35 really informative re the presentation5. 1 am going to feedback to the other
trustees in our organisation."
Training & webinars
'Link to further resources were useful as was the reminder about looking at skills to Inform board
recruitment. Ideas for where to recruitment We￿ particularly useful..
'Really appreciate the way it Wa5 lead. Excellent."
'Huge thanks for laying this all out so clearly, very reassurin81 We can now plan aur CIO transitisn wit
confi"dence.-
CAN as always is very knowledgeable & informative, with a good mix of narrative, visuals & examples.
that you come away with a decent understanding & confidence in what you have learnt. Also includes
lot5 01 place5 to look at the topic in more detail il you are interested or need to for your ¢harity work.
Thank you."
'Really well delivered 5e55ion, packed with information..
'A huge thank you these sessions are fast becoming a frequent occurrente in my diary. and they are
so helpful and the groups easy to engage with. You make them easy to participate in and S feel I can
easily corne to you afterwards with any queries, Thank youlll
'1 have come out of that with a specific action that I know will help us, which I wasn't nece553rily
expecting from attending for the first rime. The advice from Sonia and the other participants was
genuinely very good."
"This week's session was really excellent
the suggested rechnique5 for how to deal with difficult
conversations are easy to remember and I'll be sharing the presentation with my key staff and talki
through it to help increase confidence, whlch should have some immediate impact, thank you."
"Sonia facilitated a safe atmosphere to ask simple and complex questions relevant to srnall
organisations. The rneeting is 3 great place to hear from other colleagues in organisations and share
best practice. Thank youl
16

COMMUNITY ACTION NETWORK
TRU5TEE5' REPORT (INCLUDING DIRECTORS. REPORTI ICONTINUEDI
FOR TIIE YEAR ENDED 31 MARCH2023
The Colour Works Foundation aims to help young people understand themselves and in turn contribute to
wider society, through their state-of-the-art colour model. They look to enable young people io develop self-
belief and work with them on under5t3nding the difference5 In others so that they are able to build stronger,
more collaborative relationships and make better life decisions. The Foundation staff and trustee5 have
engaged in six CAN trainin8 or webinar 5es5igns since the summer of 2022. including 'Being a Charity Trustee,.
'Essential HR policies and docurnent5', 'ReCrui￿rng trustees., 'Financial Governance for Trustees. and our popular
'Meet the Fynder, series. Liz Dawes, CEO of the Foundation, stated..
'We absolutely rely on CAN'S trustee training. We now think of this as a part of our onbgarding prDcess for rnew
starters. We would not be able to Source this training otherwise within our own budget. It really 8ives an insight
In to what the role is and ensure5 attendees understand what Is expected of them."
Keepin8 the sector up to date
We continue to communicate weekly update5, Know Your Stuff. of recent changes in legal and good practice
relevant to the voluntary and community sector. With section5 on legal, charitvi employment and volunteering,
incorne and other. During the year we have 3li8ned these with other CAN e-newsletters and link them to pages
with OLJr web51te's Members Zone. This ha5 Strearnllned the newsletter and created a rep051tory of pa
edition5 that members can view easily. We receive a steady stream ol positive comments from readers..
"I love the new look and feel of Know Your sruff and -It'S Dur go to for up ro date information"
In April 2022 we launched a Member5 Zone on the CAN website which contains advice on running a voluntaryl
omrnunity 8roup with a wide range ol useful information, link5. toolkits and videos including policies and
procedures, good governance, planning. outcomes, reporting, ernploying people, data protection, safeguarding,
equality, raising income and looking after assets. We have updated and added new section in the year. This area
allows our members to access expert advice when they need it.
Resource donation and loan scheme
Many local charities are very small and do not have rnuch money to spend on furniture and equipment
Therefore, CAN offers a small equipment loan Scheme for its member5 and brokers donations of furniture,
eoulpment and resources. During the past year we have loaned out equipment and supported donations of 198
item5 of office furniture, IT equipment and bulk Stationery were rehomed. Not only does this assist our hard
pressed members financially it help5 SUPPOrt our environmental policy in diverting from landfi'll and purchase of
new. In the comin8 year we will promote these 5ervice5.
SustalnlnÈ and developing CAN as a stron8 umbrella inlrastrurture charity
Our Board of Trustees continues to grow and develop. They provide 5cruttny. stretch, Stewardship a)d support
to the Chief Executive.
The Board regularly consider their diversity ol Pe￿peCtive and work to acrively recruit new members to reflect
the work of CAN and the demographics of the local community- building a strong and effective team. This year
we welcomed Rupert Ogwuazor from the Nigerian Community in Dor5et- a reKlStered not for profit Rroup that
encourages and nurtures unity. Rupert will be taking up hi5 place in May'23.
17-

COMMUNITY ACTION NETWORK
TRUSTEES, REPORT (INCLUDING DIREcfoR5' REPORTI ICONTINUEDI
FOR THE YEAR EJVDED 31 MARCH 2023
The Board carried out another governance review based tsn the Charity Governance Code. The results continue
to show that we have a well-functioning Board with only the need to tweak to improve practice. The Company
Secretary ran a webinar for all trustees about their role and responsibility to oversee financial matters. Those
who attended the tralning had found it very useful. As a result ol the training the Board have improved reports
from the Finance Committee, 50 It is clearer when the Board needs to take a view or decision.
The Board regularly reviews its mission and this year decided to chan8e the strategic aim from INIK)LVING
communities to Connecting communities, being that honest broker in bringing together people from the local
cornmunity, within comtnunity groups and charitie5 With the council and the NHS and going forward businesses
too.
During the year the Board considered that CAN currently has a good enough portfolio of funding so spreadlng
the risk of operatton5 reducing due to loss of particular fvndin8. It also reviewed its scheme of delegations
which were assessed to be working well.
New environmental policy and disaster recovery plan were approved by the Board. The Board considered its
Keeping Everyone Sale, 3 policy recommended by the Charity Commission to make Sure every who comes into
contact with CAN is kept as safe as PD5sible Iso is more than safeguarding of children and adults at risk). The
report showed only a few minor incidents In the past year and 50 the current polity land associated policies)
are currently working. It also undertook its annual review of the risk register. The major change was to slight5y
decrease the likelihtsod and impact of loss of funding 8iven that CAN had si8nifi'cantly diversified its funding in
past year.
The Board will be devèloping an 'appraisal' proces5 for trustees based on a reflective approach and has tighten
up on its recrvitment policy. Ir also updated its Conflict of Interest, Gifts aftd Bribery policy.
Followin8 the relaxatron of Covid-19 restriction5, this year'5 AGM was held in person, with some attendees
attending virtually. Following the AGM business there were presentations from Sam Crowe Director of Public
Health about the role of the VCS as valued partners within the new Integrated Care System and how the
developin8 VCS Assembly can better bring the voice of the seetor to the ICS.
CAN Organisational Development
Hybrid working
We continue to spearhead flexible and hybrid working, putting in place policy and process to enable safe
remote working. Our Management Accountant told us this way of working remotely has increased hei
productivity, improved her work life balance, Saves significant commuting time and saves her travel expenses.
staff recruitment
This year we have consolidated our staff team and recruited new staff..
Ernpower the voluntary sector team.. Funding Advisor
Enable Volunteering team.. Administrative Officer
Promoting equallty, equity and dlverslty
Trustees have standing agenda item to di5CUSS these matter5 and ensure they are embedded in all of our work.
Not so it is seen as separate, but to ensure it remain5 a high priority.
18

COMMUNITY ACTION NETWORK
TRUSTEES. REPORT IINCLUDING DIRECTORS, REPORTI ICONTINUEDI
FOR THE YEAR ENDED 31 MARCH 2023
Our funded work with Public Health 'Try5ted Voices, has continued to support new and positive relBtion5hip5
with people 3cr05s different comrnunities and culture5 that we had not reached out to successfully before.
Enabling us to better engage and increase our membership of charitie5 and comtrvnity groups that support
people / communitr.es with protetted charaeterisfjcs. bringing this elemenl of our membership to 107
We continue to work with Dorset Race Equality Council to develop a Lottery Bid and to support their work.
ENABLE volunteering, helping everyone to play an actfjve role In their communltv
In 202212023 we've made a difference..
180 volunteering opportunities registered from local charities, community groups and public sector
orgaflisations
115 lo¢al orgafiisations supported on a diverse range of matters relating to volunteers
Delivered 14 training courses for organisation5 on a range of topics relating to volunteer management. In tgtal
119 attendees
1940 people have been supported by CAN to volunteer
280 volunteers registered through our online volunteering hub
249 instances of one-to-one advice arid Information on volunteering opportunitie5 to the public via email,
social media, and telephone
Attended 30 community events and spoke with over 520 people lookin8 to volunteer
3 volunteer fairs held- 68 stands and over 140 people looking to volunteer
Delivered 14 pop-up Sessions in tommunity centres and libraries and spoke with 49 people
Delivered 3 volunteer information pop-up sesslon for the vaccination marshals and Spoke with 20 people
Steps Forward volunteering- 16 learners slgned up and successfully completed the programme
Continued working on the Vaccine Hesitancy project, del￿ver￿n8 2 vaccine conversation training sessions to
voluntary sector organisation5. working wlth Dorset Healthcare to plan and deliver pop-up vaccination clinics
and attending numerous comrnunity events to identify barrier5 around vacc5ne uptake
Vaccination Programme- total hours ol volunteering given to end of March 2023 95,951
5uppordng good practice
In September 2022, we transferred to a new volunteering hub platform. Team Kinetic and currently have 80
active organisations advertising over 180 roles.
Alongside advertising role5. we provided one to one advice. information, and guidance to over 115
orEanisation5, including AlzheimeT'S Dementia UK. MYfiME Young Carers, Planet Doctors, and Dorset Family
History Society. Some or8anisations were supported on multiple occasions.
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COMMUNITY ACTION NETWORK
TRU5TEES' REPORT IINCLUOING DIRECTORS, REPORT) ICONTINUEDI
FOR THE YEAR ENDED 31 MARCII 2023
Support ranged from an email being sent explaining how to Use our volunteering hub plarform, to more in-
depth advice provided on a host of tOPlC5 Including, how to write an effective role description, reviewiD8 and
givin8 feedback on volunteer policies, advising on volunteer expenses 3nd what to pay and how to support
volunteer5 Wlth declining health needs,
Organlsatlon storles
Treasure.. Working with Kesch from Treasure, we des18ned draft role descriptions, a template appliotion form,
volunteer agreement and problem-solvin8 procedure. We also 5UPPgrted them with re8lStering their roles on
our vo5unteerin8 hub. By supporrin8 Treasure in this way, we were able to ensure they had the necessarv
paperwork in place to begin the process of recruitin8 volunteers. They also understood how to deal with anv
155ues should they arise. Kesch said.. -Thank you $0 much for all the work you have done..
Planet Doctors.. Working with Anne frorn Planet Doctors, we designed draft role descriptions and a template
application form, expenses form, volunteer agreement and problem-solving procedure. By 5upporhng them i
this way and ensuring they had the basic paperwork in place, they were able to start the process of recruitin8
volunteers.
-These documents are incredible. I have just had chance to look at them properly and realise you have mostly
done the work for us. We are so gratefvl.- Planer Doctors
Volunteer Coordinators meetings
We facilitate these re8ular meeting5 to discuss topical issues, share good practice and support people who have
role in managing volunteers In thelr organlsation.
This year we held 3 virtual ¢o-ordinators meetings. In total 40 people frorn a rangè of organisarions attended.
Topics discussed included.. support and supervision of volunteer5, how to have diffi.cult conversarions with your
volunteers and what are your current challenge5 and expected priorities over the coming month5.
A strength of these meetings is the level of excellent peer to peer support. 8eing 2 Volunteer Ctrordlnator does
involve wèaring many hats and for some it can be quite an isolated role. Feedback received said.. -It was great
to chat, catch up and share experiences and ideas. 1 always pick up lots of ideas from others at the meetin8S
and it'5 alway5 a greèt opportunity to fi'nd out what other projects and activities are going on in the local area.
As the only person working for the Trust, it'5 especially important to be able to meet up with others.-
Tralnlng
Thi5 year. we have been focusing on delivering training to our members, based on the need5 identifEd in our
recent CAN survey and from feedback received from Volunteer Coordinators. Over the course of the year. we
had 119 attendees attend our 14 training session5.
-20-

COMMUNITY AcfioN NFfwoRK
TRUSTEES, REPORT (INCLUDING DIRECTORS. REPORTI ICONTINUEDI
FOR THE YEAR ENDED 31 MARCH 2023
These training se$5ions are designed to give volunteer rnanagers confi'dence and the knowledge needed when
recTuiting and managillg volunteer5.
2 'How to recruit and retain volunteer5, online training sessions
2 face to face 'How to reeruit and involve young volunteers, trainin8 sessions. This training ses90n
focused on the benefits of involving young volunteers, the barriers, DBS checks and policies and
procedures.
2 'Volunteers and the law, online training sessions
Feedback.. We asked organisations for feedback after attending the Volunteers and the Law training session.
They Said..
Q, How would you rate the session in term5 of meeting your expectations?
100% rated it excellent
Q. Depth to which material was covered..
100% rated it excellent
Q. Practical use of the training to your 8roup
100% rated it excellent
Q. What was the most useful part of the session7
Inherited practices within the or8anisation that I can now with confidence have renoved and alsr&
be more confident that we are doin8 the majority correctlyl
I found being able to brainstorm. ask question5 and seek adwice/guidance on particular areas
really useful.
We ran 4 online and I face to face 'lntroduction to Safeguarding. training sesslons. This trainlng covers both
adult and child safegLiarding and provides an overview of what safeguarding is, the types ol abuse, signs of
abuse, how to report concern5 and barriers to making a refefral. This training was open to both staff and
volunteers from organisations acr055 Bouinemouth, Christchurch. and wider Dorset. Caroline Imanager at
Townsend community centrel Said.. 'The training was a great introduction for the volunteers. The trainin8 Was
informative and sirnple to understand, It gave clear details of what to do if volunteers have concern5."
In January 2023, we launched our series of monthly webinars for organisations, on a range of key tOPlC5 relating
to volunteer management. The 3im of these 5ession5 IS to increase attendee's knowledge on the subject matter,
ensure good practice and offer reassurance they are doing the right thing. Following each webinar. atendees
receive a copy of the presentation, templates, further reading and offer of a trntrto-one meering if they need
further help.
Between january 2023 and 31st March 2023, we ran the followin8 webin3rs:
How to..use our volunteering hub ITeam Kineticl x 2 sessl¢n5.
How to...recruit volunteers.
How to. .write an effecrive and engaging role description.
We have further monthly training sessions scheduled in up to December 2023.
Promoting the value of volunteering
In September 2022, we held 3 Volunteer Fair5, With I In Poole, I In Bournemouth, and l in Christchurch. These
Volunteer Fairs were set up to raise the profile of volvnteering in the local community and to enable people to
corne along and chat to a variety of organisations with the intention of fi.nding a suttable volunteer Tole. Thèse
events also provided an opportunity for or8anisations to network with each other.
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Across the 3 sessions, there wer£ 68 Stands, and around 140 pegple attended including individuals looking to
volunteer and staff frtsm DWP Job Centre. 5pÈciali5t schools and Bournemouth and Poole College who were
looking for opportunitiès lor their clients I student5. Organi5ations told u5..
"lust a note that this event has been fantastic for ￿e￿Orking, and l am leaving with an amazing list of New
eontatts. I feel that footfall has been slow likely due to the Queen's mourning whlch is out of anyc¥ie's
control.
"l just wanted to say a huge thank you as the event was a fantastic opportunity for us to talk to people
bout who we are and what we dol We have potenTrally gained 2 volunteers, who we are chattin8 to still
now.
The organisations in attendance were asked for feedback on the different elements of the fair and asked to
score them out of 5 (with I being very poor, and 5 being excellentl. The averages acr055 the 3 fairs were..
Recruiting volunteers- 315
Networkin8- 4.515
Organisation of the event- 4.915
Overall event usefulness- 4.215
Foorfall was lower than expected despite extensive publicity of the evenis. This may be partly due to the timing
as they coincided with the passing ol the Queen and subsequent funeral. However. all organisations
commented on how useful it was to be able to network with the other organisations.
This feedback will help us to improve on futurp events to make them even more successful for both the
organisation5 and member5 of the public attending.
CAN'S engagement with volunteers
280 new volunteers registered through our online volunteering hub, In addition to this we also pr￿ided one to
one informatron on volunteering opportunities on over 249 occasion5 via telephone. social. media, email and
zoom calls. This wa5 to both individuals and local or8ani53tions Supporting their clients into volurteering
including Dorset HealthC3re, Winchelsea School. DWP staff and YMCA Bournemouth. Dorset Healthcare
Employment Advisor Said.. "Thank you very much for all the information that you sent on voluntary roles in
cafes and kitchens in the local area. I have passed on the information to the patient today and she said that she
will be in contact with the relevant organi5ations over the next few weeks. She was very appre¢lative of all your
help..
Pop Up se5slons
Thi5 year. saw the launch of our monthly Volunteerin8 Hub pop-up sessions whereby members ol the public
can come and have an inforrnal chat with us about volunteering. The pop-up sessions are typically held in
libraries or community centre5 3nd at various locations acr055 the BCP area. To date, we have held fourteen
POP UP sessions and spoke with 49 potential volunteers.
We also held three pop.up information sessions at Bournemouth Vaccination cemtre. for the current Covid
vaccination volunteers. The aim of these was to promote the other role5 available within CAN they could get
Snvolved in and to talk about the range of external roles avai13ble within the local area. These were organised
with the knowledge that our volunteer programme could potentially be drawing to a close. We value al our
volunteer5 and have seen first-hand the difference that volunteering has made, and we want to ensure that
everyone has the opportunity and support to consideT Other volunteer role5,

COMMUNITY ACTION NETWORK
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should they wish to cont7nue vglunteerin8. Acros5 the three 5es5ion5, we spoke with 20 people.
Promoiional eveftis
We have attended a number of promotion31 events thi5 year to talk about the value of volunteering. what
people can get out of it and how to lind the right role which matches their skills, interests, and availability.
Event5 attended include..
Dorset Adult Asperger's Group monthly meeting
Festival of Employability IBCP Colle8e, Lansdowne site)
Two Loneliness Awareness Week events (Poole North Primary Care Network)
Two Developing Work ski115 ses5ion5 run by Ski115 and Learning
Three DWP Pave the Way into Work events
8CHA Fesrival of Wellbeing
BCHA Millennium House
Bournernouth Uni Careers fairs
Shelling School 'Next Steps,
Dorset Healthcare Living Well with a Brain Injury event.
Citygate Church and ICN Asylum seekers drop in session
Two DWP Job Centre sessions with prfrbooked appointments
In total, we had stands at 30 different events and spoken with over 520 people interested in volunteering.
Young Voluntèers
In November 2022, we were commissloned by BCP Council to gather in518hts on what youn8 people look for in
volunteerin8, what they may gain from the experience, as well as the kind of volunteer roles they had taken
part in and what they might be inteTe5ted in doing in the future.
We ran a Series of workshops involving 66 students across 4 secondary schoo15 in Bournemouth. Christchurch.
and Poole. During the course of the workshops, we looked at what volunteering actually meant. discussed the
young peoples. experiences, and identified the benefit5 of volunteering and the ways in which they could get
involvefl.
They were asked to complete a survey asking if they would be Interested in volunteerin8, the types of roles
they would like to do and what barrier5 they feel they would face. From the lindings, we put togethff a report
which highlighted..
The types of Tole5 VQYFI8 people would like to get involved in
Factors which would encourage them to volunteer e.8., easy access to information on available
volunteer roles, more vglunteer roles avèllable for youn8 people and help with application forms.
Barriers that prevent the young people from volunteering e.
reliance on public transport,
nervousnes5, and a concern there wouldn't be other youn8 people there.
The report shows that there is clearly a1ot of enthusiasm for volunteering among young people in the BCP area
and they understood the benefit5 thi5 would bring both to themselves and also thelr community. There is a call
to action for the voluntary sector to h3rnes5 this potential more effectivelv.
We have put forward a nufflber of recommendations and CAN will be working with BCP Council and the VCS to
better support young people to become more involved in their ttsmmLinity through impatrful volunteering. This
will involve supporting VCS groups In
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developing a range of good qijality, meaningful. flexible volunteer roles 5U1table lor young people aged 14 to
18. Ultimately, we would also like to support young people in applying for a role and then ai the start of thelr
volunteer placement. helpin8 them to settle in and understand what is expected of them.
Steps Fon¥ard Volunteerlng
The Steps Forward volunteering scheme successfully ended in lune 2022. This was a short practical course
designed to develop, reco8nise, and accredit the skills gained throu8h volunteerin8. It then build5 on those
ski11s to enable volunteers to progress, be it with their volunteerin8, Wlth trainin8 or tOW3rds em￿0vment. 16
participants completed the programme and as a result of rhe knowledge gained and confi'dence built, 2 went
into work during the project and many have gone on to undertake further training courses including teacher
training courses, horriculture, and Math's GCSE.
Alongside supporting them with volunteering, we were also keen to develop the participants. confi'thnce in
writing a CV and applying for jobs. In partnership with National Careers Service. we de5ivered 2 employabilitv
workshops, which were attended by 6 learners. These workshop5 enabled the learners to understand mo
about the local labour market, where to search for job5. how to strengthen their CV and what to expfft in an
interview.
We also accornpanied several of the learner5 on 3 Vlslt to the Bournemouth lobs fair. By having sonEone with
them. the learners felt more confident in a5kin8 the exhibitors, questions and staying focused throughout their
The project was a great success in supporting the participants to try a new volunteer role and watch them
incre35e with their confidence and learn new ski115. Many are snll volunteerin8 Wlth the same organisation and
have really flourished over time,
Step Forward parti¢lpant story
One of the participants is a lady in her 50,5 who 5uffer5 With mental health problem5. Before starling the Steps
Forw3rd prograrnrne. she struggled to get motivated most days and was feeling depressed. Based on her skills
and intefe5t5, we found her a role with the Dorset Children's Fciundation working in their stock room She is
now volunteering there twice a week and says it ha5 given her mental health a real b005t 2nd she looks forward
to her shifts a5 it give5 her a sense of purpose. Her story 15 now helping others in Similar sltuahons.
The future of volunteerlng
On IO" May, the natfional Vision for Volunteering was launched online. CAN along with Several other
organisations were asked to share a short reflection on the brand-new vision as part ol the event. We talked
aboyt the momentum of volunteering that occurred during the pandemic and how we needed to capitali5e on
that by continuing to offer flexible volunteer rtsles open to everyone whilst reducing as many barri￿s a5
possible.
'Thank you. really Eood points about the volunteer role5 b2comlng more flexible and around Incluslvity and
diversilication of volunteer roles."
Partnership worklng
BCHA
Working with BCHA, we helped them to design and launch a 5 week 'introduction to volunteering. couse,
Brighter Future5. Aimed at people new to volunteerin8, It cover5 all asperts of volunteering Includin8
developin8 pogitive attitudes and qualities. action
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COMMUNITY ACnON NEfwoRK
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planning ft)r 5elf-improvement, the rights & responsibilities of volunteers, health and safety and equality &
diver51ty. We will be working with parkncipants to help them explore and apply for volunteer roles.
Bournemouth Universitv..
Working with Bournemouth Unl, we will be starring a 2-year project with them on I" April 2023, to 5UPPOrt
their staff into volunteerin8. This work will include hostin8 information stands, creating promotional materials,
attending staff meetings, organising volunteer fairs. and offering tailored one-to-one advice and support. The
idea being thèt staff will use their annual 2 days volunteerlng alltswance to either share their existing ski515 With
local or8anisation or try something completely new. There will be support and guidance for those staff who
would like to continue volunteering beyond the 2-day allowance.
Dorset VCS Expo'23
At the end of quarter four we were privileged to work with 4 organisations, whose services cover the breadth
of Dorset to film the amazing work they do and to lind out more about how they work in partnership wth the
NHS and local authorities and how this relatronship could be developed further or improved. The purwse of
these videos was to highlight how essential VCS groups are and that they need con515tent, long-term funding to
enable them to plan effectively and continue the work that they are doing. These videos were initialy shared at
our VCS Expo and are available via our website.
Supporting the vacclnation roll out
Between. 1st April 2022 and 31st March 2023. the v3ccin8tion marshals have glven 9739 hours of their time at
I large scale vaccination site and 2 community pharmacles. The total hours given Since the volunteer
pro8ramme cornmenced in January 2021. is 95. 951 hours.
We were shortli5ted under the umbrella of NHS Dorset Healthcare for a Nursing Times Workforce award. Thi5
was specifically for the work we undertook in creanng the 2 5en50ry rooms at Boufnemouth Vaccin8tion
Centre. CAN staff and 2 of our vaccination marshals were delighted to attend The Award ceremony in Cttober
2022. Although we weren't winners, it was good to have our work recognised.
Volunteer Celebration
To recognise Volunteers Week, we held a celebration event at the beach for the vaccination marshals, attended
by over 40 people. It was good to be able to say thank you to them in person, award them certih.cats for their
hard work, give out Lush goodies and then enjoy the buffet largely donated by local businesses. Seeing
everyone come together, highlighted the strong friendships th3t have formed amongst the group and how
volunteering can have a really positive impact on people's wellbeing.
Feedback
In May 2022, we sent out a survey to all our vaccination volunteers to find out about their experlences of
volunteerin8 at the vaccination sites, what worked well and what could work better next time l in future.
This will help u5 Wlth the successful delivery of the volunteering programme goin8 forward and to identify any
areas in which we could Improve the volunteer experience.
Q. Did you feel well supported and managed in your role7
94Yo of volunteers strongly agreed or agreed
Q. Did you enjoy your volunteering experience?
95Yo volunteers Strongly agreed or agreed
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COMMUNifY ACTION NETWORK
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Q. Did you reteive the training needed to carry out your role?
98% volunteers strongly agreed or agreed
Q. Would you consider volunteering in other roles either with CAN or with other organi5ation57
54% said yes
25Yo said maybe
20% said they already volunteer elsewhere
Q. Would you recommend CAN to gther people who are interested in volunteering?
96% said yes
4% said maybe
When looking at what could work better, the main issues were around availability of shifts and shtt lengths,
both of which link predominantSy to the BIC 51te when we had rnOTe volunteers available than shifts. Overall,
94% of vobunteers said the volunteerin8 met their expectations whlch we are proud of a5 this wa5 a brand-new
volunteer programme launched durin8 unprecedented times.
Vaccine hesitancv
We worked with Dorset Healthcare Inequalities team to better understand the reasons behind low take up of
the vaccines in certain areas and within particular groups of our cornmunity to identify how these cLyJld be
addressed. The focu5 has been identified as.. those experiencin8 homelessness, those with learning disabilitr.esl
Serious mental illness and people under the age of 49 IU49sl and those living in areas of deprivation.
Promotion
The Dorset Healthcare Coms team developed prornotional material for the evergreen vaccine offer, airned at
those who either have not yet received a vaccine or have missed previous booster shots and showing how it fi'ts
alongside autumn 2022 and sprin8 2023 booster roll out. This information was shared with our member5, at
various community events and on social media.
We a150 worked with the Dorset Healthcare Coms team to update promotional material for the booster
campaign and took part in a number of leaflet drops to give a final push to the evergreen offer. These included
handing out leaflet5 at Polish supermarkets, Chemists, shop5, tharities, and residential streets.
Workln8 In partnership
Wè made contact with CAN members and partners to find 8roups Interested in giving feedback on eXp￿iente
of service users, vaccine hesitancy and take up vaccine conversation training including..
BCP Council's Community Team
Help & Care
CAN Volunteer Co-ordinators
Trusted Voices
Volunteer Fairs
•SEND Parent Carer Drop-in Somerford Arc
Working together to prevent homelessness conference
We a150 met with Dorset Race Equality Council, part of the Health Inequalities Partnership, to gan their insight
s to why there had been low vaccine take-up amongst certain groups. Insighrful feedback included..
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After travel restrictions lifted, many visiting family ènd friends outside the UK took the opportunity to
have medical check-ups including Covid-19 vaccines and boosters.
South Asian and Indian communities reported no unvaccinated contacts, advising that many had
received their second or subsequent vaccine5 Outside the UK.
People advised of diffi'cultie5 updatin8 their NHS records with vaecines adminlstered outside the UK. A
way of doing this is available but may need to be publicised more. Tell the NHS about coronavirus
vaccinations abroad.
Many from the Polish Community get a full health MOT when returning for holidays in Poland. There is
vaccine hesitancy and a holisric therapy culture. Reports from family and friends of bad experiences
hold most sway.
Outreath and pop-up sesslon5
Working with the Dorset Healthcare team, we identifted locations and ci)ntacts for dedicated community pop-
up clinics in existing community spaces. We have shared contacts with the team for organisations working with
people experiencin8 home5essness.
As a result, Dorset Healthcare carried out a trial pop up clinic at Lansdowne Church. Bournemouth. The
learning arnd good practice gained from this has been used in other pop ups and wlll help address health
inequalitr.es in the delivery of other NHS services.
Using NHS Oorset Healthcare data and targeting areas of low vaccine take-up, we explored venues, made site
visits, shared contacts, and introduced the team to lotations that could host further popup clinics. These have
focused on existing VCS services and comrnunity facilities In areas of deprivation, where already established
and trusted services sUPPOrt th05e experiencing homeless, people with Learning Disabilitieslserious Ment31
Illness and U419s. These include SoTnerford Youth and Community Centre, Townsend Community Centre and
Boscombe Town's Fund buiSding based in the Royal Arcade. Using the learning gained so far, the Inequalities
team ha5 bid for funding to host 10 additignal pop-up clinics.
Promotlonal events
As part of U49 engagement. we spoke to Bournemouth University student5 about the vaccine at three
volunteering events engaging with IO0+ people. We provided contact detai15 for the NH5 coms team for those
who wished to be involved in further publicity campaigns. Alongside this, we also attended two Univwsity
careers events in January 2023, engaging with 60+ Students about the vaccine.
Colleagues frorn the Inequalities team joined us at a range of promotional events, to engage with local
communities and to identify barriers to the vaccine take-up, These included..
Somerford Arc SEN drop-in
Townsend Community Centre Community Fridge and Friendly Food Club
The Health Inequalities Symp05ium
Volunteering hub pop-up se55ions (Hamworthy knbrary, Bo5¢0mbe Library and Southbourne Llbraryl
Tru5t£d Voices
Living Well with a Brain Injury event
Between us, we obtained a number of useful insights arid feedback includlng..
Adult male5 in their 20's needed a different approach than that offered by the sensory Room at Kin85
Park. Needed to be less childish. We suggested the Mental
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COMMUNITY ACTION NETWORK
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Health Forum training sessions running at AFC Bournemouth a$ 3 way particularly to connect with
Young men.
Vaccine uptake in Bournemouth based Brazilian and Portygyese communitie5 Wa5 felt to be very high
and Bournemouth Vactinathon Centre was well used.
Experience of long-covid is felt to be a big motivator to being vaecinated, where there had been
resistance previously.
Those who have made a conscious decision not to have the vaccine did not trust what was in it. Po
clinics would not help.
Care worker based in Charmtnster at residential home for adults with learning dtsabllities advlsed 311
vaccines administered in the horne. Information shared re sensory rotsm and there was an Interest In
crearing one for general use at the home.
We delivered a further two online Vaccine Conversation training se55ion5 held, attended by a total tsf 18 people
from the NHS Menial Health Team for patients with Serious Mental Illne55 and Le3rnin8 Difficulties 'Thank5 to
you and your colleague for a very informative session,
Following the huge 5ucce55 of the Sensory Room created by CAN at 8ournemouth Vaccination Centre, we have
supported the Dorset Healthcare Inequalities team in their successful bid for over £lk funding to create
similar space at the Linden Unit in Weymouth.
We have updated information for partners to share with familieslusers of the Vaccination Service Sensory
rgoms.
CONNECTING communities by helping to create tonditions where everyone's voice is valued and heard bv
facllltatln8 great local networklng and communlcatlon
In 202212023 we've made a difference:
Supported essential public health messaging and now have 107 Trusted Voice5 Champions who between them
support and advise a diverse range of local communities. Through a Community Soup event we have 4
community groups seed funding to support people living in Poole.
Celebrated another year of Community Hero in the 5potlight- telebrated the 8reat work gf 12 different local
charities and community group5
Embedded the VCS into the Integrated Care System through the development of the VC5 Assemblv.
Proathvely championed our sertor on 12 strategic board5 by electing and supporting S external VC5
Involvement Partners- 5UPPOrting and influencin8 public sector Service development
Facllitated 33 networking Sessions. geographical and thematically focussed depending on need. On average we
Saw 78 people a quarter engage with the networks with 3pproxlmately 9 different organisa￿onS being
represented at each network
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Increased OUT media activity- Website visits up to over 25,000 approximately 2-3,000 visitors eath month
Increased social media engagement acr055 Facebook, Twitter and Llnkedln. Most notably our posts have been
visible on 156.000 peoples, timelines and feed5 Wlth our posts reaching over 82,000 people
We have been working in partnership with VCS organisation5. NH5 and Council ¢ollea8ues to develop
community wellbeing support through the CAN Wellbeing Collaborative project and the Dorset Wellbeing Hub
project. Since January we have integrated the two projècts under the name, Wellbeing Collaborative,
supporting both the Home First Programme IBCP Council) and the Mental Health Transformation programme
INHS Dorsetl. We are developing the elements that 5UPPOrt connection acr055 the Integrated Care System,
enabling professionals and citizens tts easily acce55 the inforrnation, 5UPPOrt and guidance they need, at the
universal, community level, enablin8 people to live their best possible lives.
De¥eloplng enga8emÈnt
Throughout 2022-2023 we have continued to increase our engagement with charitie5 and community 8roups-
growing OUT membership to 559.
479 full members and 78 affiliate members.
Thls year 120 new organisations have joined CAN- 106 full members and 14 affiliate.
We have had a particular focus on groups who may not be aware of CAN, and what we offer, particularlv..
Groups supporting diverse communitie5
Individua15 of 'good will, people within thè community supporting individ¢Jals who are homeless or
need food but are not part of a fomialised community group
With our work expanding across the county of Dorset with the successful tender with Dorset Council, our work
with NHS Dorset on the development of a universal offer for mental health and wellbeing as well as the
development ol the Dorset wide VCS Assembly we welcome as members charities and community groups with
Dorset wide brief. Consequently, we have seen a significant increase in the number of organisations who work
Sn the Dorset Council area predominantly. The breakdown this year has been 54 members based in Dorset
Council area and 52 in BCP area of the 106 lull members thai have joined us.
We launched our 8usiness Supporter Membership late November 2022 and 50 far hève 4 active members who
are helping us to develop our offer to both busine55 and the VCS. Movlng into 202312024 we are workiig in
partnership with Dorset Chamber ol Commerce, Dorset Council. 8CP CoL5ncil and Prama to deliver a workshop
on how links can be built between the busine5se5 and the VCS. Enabling us to further champion the Mork ol
the VCS across Oorset and help leverage funding and resources for the local VCS.
Dorset State of the VCS Sector Report
Over the summer we sought to gather intelligence on the current 'State of the 5e¢tor' through our annual
Dorset State of the VCS Sector Survey. Asking our members how their organlsarion is managing followin8 the
Coronavirus pandemic and now the c05t-of-living crisis.
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Overall. the findings aren't too different to what we expected correlating with our on8oiri8 view and delivery
model and will enable u5 tts focu5 and prioritise our work. Within the report you will see some amazng
statistics demonstrating just how great the sector 15 in Dorset. The economic contribution of voluntsers is
approximately £700 millitsn or the value of hours given by volunteers during 2021 is estimated to be betweers
£640- £950 rnillion.
Findings suggest a mixed picture. Research does indicate that although there are considerable pressures on the
VCS and on iridividu31 organi53tions, and it remains potendally fragile. The sector continue5 as a large, diverse
and active movement with considerable Social and economic impact across the countv.
Key highlight5 Wlthin the report included..
Financial sustainability Is a big issue. Short term funding, confusion around effective commissitrnin&
along with the national cost of living crisis is havin8 a big impact on the VCS
Collaboration5~ or8ani5ations want more opportunity to engage with and collaborate wlth each other
and the public and private sector
Volunteering- org3ni53tions want to recruit the right volunteers with the right skills
Skilled workforce
the sector needs and deseTve5 skilled and motivated volunteers and staff.
Investment ts needed to ensure this happens.
Positive5y our findings Suggest that many organi5ation5 are adapting and developing to meet the evolvin8 and
changing needs of our communities and to ensure their own sustainability as we head into further Un￿rtain
times.
You can read more here about the 'state of the sector. and how we plan to support our members to mt only
survive but thrive.
Bulldlng communlty resilience through communlty insight
The Health Equality Partnership 15 an initiative we have supported by gathering InsiÈhts and data through a
health research and engagement program. This exciting project started in June 2021 and is commissioned by
Public Health Dorser. It has evolved enablin8 US to 8ather community insi8ht5 and identify any areas of hidden
inequality that people from diverse communities, with enduring mental ill health or with learning dis6bilitie5
face across Dorset.
We have been working in partnership with Dorset Community Action and Dorset Race Equality Council on this
Initiative to understand more fully the views of those with enduring mental ill health, learning disabilities and
individuals from diverse communitres using health Services, the challenges they face, and their overall
experiences. These people often fare poorly in terms of general health and life expectancy when compared to
the rest of the population. Since April 2022 we have been workiffg together on addressing the
recommendations from the report.
Supporting people with severe Mental illn255 ISMII to improve access to health 5ervice5'.
Alongside Dorset Commun*ty Attion we worked with NHS Dorset and their SMI Physical Health Check Project to
identify..
What training 15 currently offered to professionals focussin8 on SMI and whether there Is an
opportunity to develop bespoke sessions co-designed in partnershlp with those with lived experience
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The peer support offer that is available and how these could be linked into supporting people to "wait
well"
Whether thère are any VCS 8roups providing buddies or advocacy to 5UPPgrt people who mi8ht be
reluctant to attend health check5 or need additional support to attend thelr health check.
People's experiences and how they felt about their health check experience. both positive and negative
to enable us to inform Service development and training of staff.
Thi5 ha5 now evolved into the SMI Physical Health Check Project. Through the project the following was
identified..
There is 3 limited amount of mental heaSth training current5y available to Staff and volunteers in the
VCS across Dorset and there is a need for a range of mental health training such as-
Suicide Awareness Training
Mental Health First Aid Training
SMI Awarenes5 Training
There ère only a small number of VCS organisations with 3 primary focu5 on mental health a5 their
main support offer, with very little support for those diagnosed with a SMI. For example.
Dorset Mind
Dorset Mental Health Forum
There is a laek of peer support 8TQUP5 available in Dorset lor those diagnosed with a severe mental
Working with these findings we continued to work with NHS Dorset to..
Support Implementation ol a -SMI Awareness Trèining Package" to be made available to the VCS and
healthcare professionals
it thls involved supptsrting Dorset Mental Health Forum who were inltiallv
commissioned to do the work.
Explore available options lor a fully mgderated, "cornmunity online digital mental health 5UPPOrt"
platform for adults in Dorset. 'To8etherall' is the platform identified a5 a digital support offer
Expbore reasons why people with SMI do not attend IDNAI their annual physical health check
appointment and to assist in developing a pilot. working with several GP surgeries Icentral
Bournemouth PCNI using a new'DNA Liai50n service,
In the corning year April 2023- March 2024 we'll be continuing to develop and deliver this work. Stage one ol
the Pilot ha5 been extremely successful, working with 4 GP practices in 8ournemouth we have been able to
engage with 20 patients out of 25 who have either disengaged with health 5ervice5, declined or not *tended
their physical health check ènd we have supported 10 of them to rebook their health check by lindingout their
personal barrier5 and offering support or solutions to help them attend and engage with the ctsmmunity.
Health Inequality Project
We are now onto the second phase of the Health InequaSity Project working with Dorset Community Athon and
Dorset Race Equality Council which has seen us..
Identify that there 15 a limited arnourit of training currently available to professionals working wryth
individuals with learning di5abilitie5 and there is clearly and opportunity to develop bespoke sessitsn5
co-designed in partnership with those with lived experience.
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Film and Speak to individLia15 affected by unconscious bias and discrimination to form a resource
demonstrating the impact bias and discrimination can have on people
Co-create with colleasues from across health services to develop an easy to acces5 2417 uncon5CIOU5
bia5 trainin8 lor health professionals.
Working in partnÈrship to svpport wellbein8 in communities
SincE January we have been looking at the way in which we bring the two programmes, CAN Wellbelng
Collaborative and the Wellbeing Hubs. together. We have decided to retain the name, Wellbeing Collaborative,
a5 we are growing and expanding upon what h35 already been developed. The joining of these two
programmes ha5 shown real integration by cornmi55ioners across NHS Oorset and BCP Council, recogni5ing that
the element5 of the Wellbeing Collaborative are able to 5UPPOrt both the Home First Programme IBCP Councill
and the Mental Health Transformation programme INHS Dorsetl. In this annual repc*rt. we'll be outliniig the
developments of CAN Wellbeing Collaborative and Oorset Wellbeing Hubs separately. Moving forward, we'll
report as one programme.. the Wellbeing Collaborative.
Wellbeing Collaborative
The Wellbein8 Collaborative team started in March 2022, a5 a learning partnership, explorlng how we tan
better integrate the voluntary and community sector with Social care and health partners across BCP. We
wanted to trial and evaluate practical ways to help our colleagues keep people well and feeling Independent at
home. for as long a5 POS5ible. We did thi5 by rai5in4 awareness of the breadth of experrise availab￿ in the
voluntary and cornmunity Sector.
We co-designed and developed 3 key areas of work to strengthen how people in the Integrated Care &stern
can stay connected to the support available from voluntary and community organisations. When we started,
data wa5 thin on the ground. we did not know what to expect in terms of numbers or needs, so the process of
setting up the CAN Wellbeing Collaborative wa5 very muth needs driven and responsive to the gaps in support
that were identified.
Phase l- Pathway Exploration
Social Care
Frontline workers in social care teams were finding it difficult to keep up to date with what was available in
their local communities to support people to stay well, and Iridependent. They were also changin8 the way in
which they supported people to access social care, making it simpler and more dynamic, usin8 the 'Three
Conversations Model.. We had to find ways to 5UPPOrt both the old and new ways of workin8.
University Hospitals Dorset
Frontline worker5 in h05Pltal discharge teams initially reouested for us to be on slte in the hospital which
through our learning, wa5 found not to be an efficient use of our Pathway Coordinators time. The Red Cross
were already commissioned to support hospital dischar8e for the fi'rst 3 days at horne, so we promoted the
services they provided. It was 3150 our role to 5UPPOrt people after the initial 3 days, helping them recuver well
and avoid re-adrnittance.
We found there were 2 gaps in the system..
Professionals who needed more choices to offer individua15 that needed their continued support.
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Individuals who no longer needed Social care or clinical support but would benefit from communlty
support to recover and remain well and independent at home.
Solutions Identified..
For professionals working with people who required continued support, we created our Virtual Hub.
A sin8le point of access, easily accesgible on Team5, where professionals can ask a question to
a5Ceftain information and awarene55 of the 5UPPOrt that is available, providing opfjons for the person
they are 5upporknng. We also èssi5ted professional teams through emails when the signposting
enquirles were more complicated.
For individuals who no lon8er needed statutory support, we created a direct referral prote5s. Key
professionals from social care or hospital teams, including the Red Cross, could refer an individual to
us and we would contact the person by telephone and asses5 their needs using Dialo8*, an innovative
approach from NHS England.
We developed a role lor a Wellbeing Volunteer, who could bridge the gap in telephone 5UPPOrt if the
person felt isolated and needed regular conversations and encouragement to access services that
would benefrt them. Wellbeing Volunteer5 were matched to a recipient and the conversations were
monitored.
Phase l- The Results
The team have supported 234 profe55iona15 to find informatfon about local services since july 2023 through our
virtual hub and 147 enquiries through email signp05tin8.
In january, we successfully migrated the Virtual Hub to the CAN Teams platform, expanding our offer to allow
1000 frontline profe55iona15 access to the hub from acros5 the county ol Oorset and from any organisats'on. We
expect nurnbers to grow rapidly as we move forward to 3dverh5e this service more widely in 2023.
There 15 a real communlty spirit in the Virtual Hub, where all professionals are gethng involved and sharing their
knowledge to support colleagues from acr05S the system. This is a 8iant step toward5 integration of services,
deliverin8 what professionals in 'OUR Dorset, need, at pace and scale.
An adult social worker recently said, 'It has changed the landscape of our way of working. I no longer go to
visits worried abgut whèt l am goin8 to say to support the tlients. because I know I can search for informadon
on the virtual hub or get information from the team,
In response to direct referrals, the team ha5 helped 209 individuals to find the 5UPPQrt they need in order to
stay well and independent. This has resulted in improved wellbeing lor people. on avera8e there has been an
increase of 5.4 points las5e55ment measure of DialoB*l. We have also saved the Integrated Care System
£189,466 in our first year.
We have 6 active Wellbeing Volunteers. A key outcome of our work is about raising awarene55 of communitv
support that Is available. when we receive feedback. as stated below, we know that we are hitting the mark.
'It is a funny thing to Say really. but Eoing into hospital has meant that 50 many doors have opened up for me in
terrns of receiving support. l am really looking forward to my first wellbeing calll"
Phase 2- Face to Face Support
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From the work completed in Phase I, we knew that some people wanted face-to-face support as opposed to
telephone 5UPPOrt. So, in September, we launched trials of our community Information Stations, in hospitals. in
¢ommunity 5pace5 and at events. Professionals could refer people to an Information Station where their need5
could be assessed by Pathway Coordinators. It was also posslble for people to drop by to have a Conve￿3150
without a referral.
Our Wellbeing Volunteer5, help at Information Stations with a warm welcome and tlme for a chat. They also
help to raise awareness of the station and explain what 5UPPOrt can be given.
Phase 2- The Results
Since January, the team have run 54 weekly Information Stations across four libraries in Bournemouth,
ChTlStchurch and Poole. People cgme to us with all sorts of enquiries and no question is too small. We often
find that someone starts with one question which then opens Pandora's box. They ask us about the thin85 that
matter to them and that are impacring their wellbeing and we connect thern to the right support for them.
Other successes
We have attracted another year of funding from 8CP Council to keep the team in place June 2024 and
grow our service to accommodate community hospltals and reablement services in the BCP Council area.
BCP Council have asked us to trial the 15SLting ol one-off personali5ed wellbein8 grants to reduce hospltal stays
by at least one night or prevent people going Into hospital.
We have developed Wellbeing Volunteers offerlng community friendship and navigats'on and short tasks In the
community to help people stay well and independent. These will roll out in May 2023.
Dorset Wellbeing Hubs
Poole Hub
We are worklng In partnershlp with VCS organi5ations, NHS and rhe private sector to develop the fi. rst wellbeing
hub in Dorset. Following a 5ucce5slul expression of interest. Prama and Help & Care became the VCS leads for
the Poole hub and together we are working c105ely with the NHS to develop the hub space. It will provide a
univer581 offer of 5UPPOrt for mental health and wellbeing as part of the new model of mental health services.
The hub is aiming to open by September 2023.
El?ment5 of work include..
Refurbishment ol the shop unit including struttural and interior design
Naming and branding of the hub
Stafling- staff model, role description5, recruitment
Partnership5 and connection with VCS and statutory partners
organi5aknor15 working from the hub to SUPPOrt people
Connection to community voice and co-design of the offer
Development of multi-disciplinary team interface meeting
including the timetabling of
Weymouth and Portland Hub
The next hub in development will be in Weymouth. A Weymotsth and Portland lrnnovation Session took rjace
March 2023 with partners from across the system. The aim ol the session was to consider the possibifjties for
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COMMUNITY ACnON NETWORK
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mental health 3nd wellbeing. The outcorne of the meetr'ng was to consider the development of a wellbelng hub
in Weymouth. using Htspe House as a location. The lead VCS Drg3ni5ation for the development of this hub will
be rhe Lantern Trust. Conversations wlll contt.nue to take place this year.
Understanding the '8ig Pirture,
We have been taking time to understand the landscape across Dorset..
Understandin8 Strengths in the system, what is already happening, and already making an impact.
Identifying the gaps that exist whether thematic or geographic.
Le3rning about the variou5 progr3mmes and initiative5 that are In development to support alignment
and avoid duplication.
Continuing to understand the space5 that communities use and how we can connect the 5VStem with a
hub and spoke model.
Under5tandin8 the best way to connect and communicate acr05S the system.
Joining the programmes
Our prioritie5 will include..
Expansion arid development of the established streams of work.. Virtual Hub,. Information ststions;
volunteering roles.
Supporting the development of wellbein8 hubs through engagement and co-design with communities.
Developing the'hub and spoke, model to connect the system acr055 communities, VCS, NHS and Local
Authority partner5.
Develtsp the grant funding model for VC5 organisation5 alonK5ide NHS Dorset and Dorset Community
Foundation.
Promoting & valuin8 charities & community 8roups
We have had another 5ucce55ful year ol our Community Heroes in the Spotlight initiative. Each month we
showcase the work of a parricular member or8an15ation to share help raise their public prolile and give them
the recognition they deserve. We share press releases, have a monthly session on Hope Fm's'community Now,
programrne and promote the organisation through our website, weekly newsletters and social ￿edIa.
Over the year we have eharnpigned and celebrated 12 organisations, including one which supports young
carers. one which celebrates the cultural diverslty of our local area, another supporting men's mentsl health.
Each organisation has joined tsur Eng3gement Lead on Hope FM, with some having the opportunity to spèak on
BBC Radio SoSent to share the tremendous work they are doing lor the community.
We have a150 had 6 press releases featured in different printed publications including the Daily Echo and BH
Living.
Feedback from those involved include..
"We have had a steady increase in vlsitors to the radio website. We had a lot of engagement on our
social following being the Community Heroes in the Spotlight in October" Raymond, Afro Disiac kn've
Radio
-our call-out for volunteers got a response while we were live on airl" Charlie, Bournemouth
Samaritans
-we now have a 'Ways to Donate, page on our website (due to being Community Heroesl" Donna.
Leonardo Trust
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Supporting essential public health messaging
Public Health Dorset have continued to commission us to support the development of Trusted Voices
Champions to help better engage with communities. We now have 107 Trusted Voices Champions who
between them supporr and advise a diverse range of local communities including..
people with protected characteristics
people experiencing povertv
refugees and asylum seekers
people with mental health difficulties
Through a Community Soup event, Trusted Voices provided four groups with seed-lundin8 to support people in
Poole. This included mental health support for young people. tounselling lor ethnic minorities and single
parents, educational re50urce5 to encourage young people to make good choices and stay out of pri50n and
friendship group5 for all, based in local cafes.
We have led three online workshop5 Wlth Nigerian Community in Dorset, focusin8 on Mental Health and
Wellbein8, Diabetes and Pr05tate canter with a focus on how these affect black men and women. We have
been asked by Nigerian Community in Dorset to lead three more event5 over the next year and are scopin8 Out
topics for these.
We've held two online networks for Trusted Voices Champions and three in per50n, which have been
particularly well attended and appreciated.
Due to the ongoing success of the project we aTe now working w1th the Trusted Voices Charnpions on mental
health messaging. cost of Ilving signp05ting and 5UPPOrt and general health information.
We have had confi'Tmats"tsn that the project will be extended for a further year until March 2024 where we will
be working with Public Health Dorset to explore how we Can ensure funding reaches the community grow5
who support some of our most vulnerable communitie5 in Dorset.
Winter Crisis Support
During quarter 4 of the year we launched our Winter Crisis project which saw us workin8 in partne￿hIp with
NHS Oorset and Citr'zens Advice BCP to provide support to peoplè most affected by the cost of living crisis,
including..
Individual payments of £250 in supeTmarket or energy vouchers Ivia Citizens Advice BCPI
Grant5 of up to £lQ,000 to small charities / community group5 supporting their communities through
the crisis
In the space of three month5, we launched and awarded £89,577 worth of funding to 13 group5. ranging from
£2,545 £9,900 and with the 5UPPOrt of cl￿zenS Advice BCP we provided 200 individual supermarket or energy
vouchers to people who have been most affected by the cost of livin8 crisis this winter in the Boumemouth,
Christchurch and Poole area. Successful organi5ations are using the grant to..
Run Communal cooking cla55e5, Wlth a focus on nutritional, family meals
Extend the openin8 time5 of their warm spa¢e5, offering hot drinks and snacks and having signposting
support to tsther services on hand
Sypport low income families with mental health support for their youn8 people
Offer trnining and employability 5UPPOrt
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COMMUNITY ACTION NETWORK
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Provide snacks and a warm space for young athletes and their famllies to enable them to continue to
attend training and events
Feedback from the groups we have svpported include..
Home Start Wessex
-we have mums reporting that they are watering down formula milk to make it last without realisin8 the health
implications to their babies, just to survive the week a5 formula milk costs are at their alptime highest on
ver38e £12 a tub so this grant is making a big difference in enabling us to help lessen the strain." Kerry, Farnily
Groups Manager.
SMILE, Poole who distributed cook bag5 to lone parents
'One family wès unfortunately staying in a B&B but 5ti11 hèd access to a kitchen and said that they loved that the
ingredient5 didn't need to be refrigerated. the recipes were simple and that it helped them to save money in a
diffi'cult time.,
Developing collaborations and networking
We have continued to develop our networking offer over the last 12 months. throu8h our mostly online
networks.
In total we have hosted 33 networking 5e55ions durin8 202212023, all enabling attendees to share what thev
do, lind opportunities for collaborative working. share knowledge and offer peer 5UPPQrt. Our networks are
based on 8eographical area5 or are thernatically focussed.
Most of the network5 have been requested by our members and so far include..
Network for groups supporting disability- a new network this year
Network for groups supporting men- our newest network, requested by members
Southbourne. Poke5down and Christchurch area network
Network for groups who support women and girls- our IDngest running network
Boscombe Network
Community Spaces Network- for groups who run community centres, village halls. uniformed clubs etc
acr055 8CP and wider Oorset.
Poole Network
Early Years Network- for 8roups who support familie5 With children from conception to five
Let's Connect- supports the wellbeing of youth worker5 and volunteers from all sethngs In BCP
Older Peoples Network- for groups supporknng older people across BCP and Dorset council areas
We have received posirive feedback about the networks, including..
'I'rn so grateful to you and everyone at CAN for all the meetings and work you do. I'm filling my diary
with CAN meeting5 at the moment, as you are helping me make so many connections" Kai from Ara
Recovery for All
'1 was so pleased l eame along and really impressed with how much is going on in the community
across BCP. l am a great advocate of community and I learnt a lot on Saturday~ Andrea from
Bournemouth Sea Cadets
"just a quick note to say thank you so much for this mornin8's networking event. I really enjoyed it and
found it so helpful. What a lovely group of people. I look forward tts attending more events in futurelYI
Bels, Health8us
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On average 78 people a quarter enga8ed with the networks, with approximately 9 organisations belng
represented at each netwtsrk and an average of 13 people attendin8 Vlrtually each time.
This year we ceased the Leaders exCHANGE in its original format however there has been a request for a more
inforrnal virtual network lor leaders of VCS organi5ations which would provide an opportunity for people to
come together to offer peer support and explore potential partnerships. This will be launching early in 2023124.
Prejudice free Communities
Engaging with tsur diverse communities acr055 BCP and wider Dorset has cOn￿nUed to be priority for us.
We are active members of Prejudice Free Dorset. regularly 3ttendin8 thelr quarterly meett.ngs and supporknng
the co113boration with the education and the communications work streams.
After re-designing the Connecting Communities team earlier in the year with our diverse communities in mind
our new Engagement Lead has ensured a wide range of communities from acr055 the county are members of
CAN and engaged with the exciting work that is taking place between the VCS and our public sectOT partner5.
Enabling us to better engage and increase our membership of charitie5 and community groups that support
people / communifjes Wlth protetted characteristics. bringlng this element of our membership to 118.
We are active members and allies of the LGBT+ Voices Dorset ForLtm, and are on the Education Su￿srOup. This
group had a break for a few months over the past year whilst the chair took stock about the directiiyt of travel
the forurn wished to 80 in. It is now meeting again with mgre regularity, and we continue to attend and support
the work
Embedding the VCS into the Integrated Care System IICSI
Since mid 2021 we have been working with 'HelpAndKindnes5' to embed the VCS inlts the Integrated Care
System IICSI through the co-creation and development ol a new Assembly for the VCS for both the Dorset
Council and BCP Council areas to enable the VCS to be an equal partner of the ICS.
Throughout the year we have facilitated and supported a series of meetings and a lengthy process of discussion
and collabor3tion between dozens of VCS representatives from across Dorset 3nd the public sector to enable
the development and agreement ol a memorandum of Unde￿tandIng IMOUI between the VCS and the
integrated Care Partnership and a term5 of reference for the Dorset VCS A5sernbly (Oor5et VCSAI to be in placé
from July 2022.
Since July we have bÈen negotiating Wlth NHS Dorset to ènsure thi5 model is adequately resourced and at the
moment it all sounds very positive and were expectin8 a decision In early April following a proposal being
presented to the ICB Leadership Group.
In February we worked with an Independent Appointment Panel. of individuals from across the country with
many years ol experience in the VCS, to recruit the Governance Board for the DoTset VCSA.
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The Governance Board's role Is to oversee and ensure that the values lor the Assembly, that were identified by
the VCS in the co-production process. are woven into the work of the Assembly. The Panel looked for people
who are cornmitted to and experienced in supporting these founding values. They were also sought to identify
a blend of ski115 and experience, acr055 the Board's composition, to meet the needs and demand5 of the
Governance Board's role.
The 8oard wlll not only be responsible for developing 5V5tems to help the Assembly to function, but will also
hold the Erigagernent Group to accgyrit for the work they will be doin8 on behalf of the Assembly.
The total membership of the Governance Board will comprise 11 Members. The IAP have appointed 7 petsple to
the Board at this point. One of the activities of the Board will be to design the process for including further
people on the Board to reach the full complement of 11 Members.
The appointments to the Board, in alphabetical order, aTe a5 follows..
Zoe 8radley- Chief Executive, Citizens Advice Bournemouth Christchurch and Poole
Daniel Cadisch Chief Officer, Citizen5 Advice Central Dorset
Charlie Coward- Deputy Chief Executive. Acknve Dorset
Peter Green - Trustee, Dorset Race Equality Council
Ken Heap Chair, Dtsr5et Mind
Mark Sharman Chief Executive. Flelp and Care
Martin Yelling- Chief Exeeutive, Stormbreak
Access to Food Partnershlp
We continue as active founding members of the Access to Food Partnership which ha5 recently won a Silver
award from JESS lor community and statutory joint working.
A Grass Roots funding pot ha5 been established, giving £200 to groups who want to buy equipment or start
project. Funds also used to help arrangements for refugees and asylum seekers have communal meals during
Ramadan.
We have conts'nued to support BCP Council and the Atcess to Food Partnership by enabling individuals to access
food hygiene training. Over the course of the year 41 people from 19 different community group51or8anisations
have either completed the Level l or Level 2 Food Hygiene training and there are currently 6 people in the
procès5 of completing their trainin8.
There 3re lots of exciting plans for next year includin8 a dedicated worker to help promote 3nd share about the
work of the Partnership and there are plans for a new logo and branding. A co-ereated recipe book is also
planned and members tsf the forum will be asked to pitch to the partnership to produce thi5 for US.
Networklng, championing and representing the VC5
This year we launched our VCS Involvement Partners. Ensuring the sector ha5 a plare at the table where
discussion5 8re held, and deci5ion5 are made, which is vital as it informs and positively influence5 how1ocal
public services are developed and delivered.
'Representing the voluntary sector, Is often asked of local charities who find thernselve5 at meetings with public
sector colleagues. This can often be diffi.cult and unrepresentative.
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We have co-designed a more Inclusive and joined up way of representation that supports the individual. thesr
grganisation and the wider community to better enable effective collaboration. engagement and tTrde5ign
throu8h our elected VCS Involvement Partner5.
We currently 5UPPOrt VCS representation with elected VCS Involvement Partners on the following 11 statutory
boards/meetrngs'.
Community Safety Partnership IBCPI- Sar3 Armstron8, The Footprints Project
Children and Young People Partnership 8oard IBCPI- Lynn Giles, Action for Children
Domestic Violence & Sexual Abuse Strategy Group Ipan-Dorsetl- Sara Armstrong. The Footprints
Project
Health and Wellbeing Board IBCPI- Ka￿n Loftus, Community Action Network
Local Resilience Forum Ipan-Dorsetl- Volunteering Cell and Community Recovery Cell. Working with
our Council and NHS colleague5 to ensure volunteering / the voluntary sector are at the heart of
response and recovery- Karen Loftus, Community Action Network
Safeguarding Adults Board IBCPI- Natascha McAllister, SEDCAT
Pro8ramme Group for SEND Improvemerit 8oard18CPI- Sam Everard. The SAMEE Project
Vibrant Communitie5 Partnership 8oard IBCPI- Karen Loftus, Community Action Network
Voluntary and Community sector Emergencies Partnership15ovth Westl- Karen Loftus, Community
Action Network
Missing. Exploited and Traffi'cked IMETI Panel IBCPI- Llsa Hooper, Escapeline
BCP Health and Wellbeing Board We're a strong voice of the sector and advocate for volunteering-
Karen Loftus. Community Action Network
Integrated Care Board- Karen Loftu5, Community Action Network
Integrated Care Partnership- Karen Loftu5, Community Actlon Network
We have worked with both the Board and the VCS Involvement Partner to ensure all are clear on role5,
responsibilities, governance and agreed how insight5 will be gathered and shared. This has been a really
exciting development and there are more VCS Involvement Partners in the pipeline for 2023124.
We continue to support both the local authority and the NHS to engage with communities throu8h our
extensive network- sharin8 and gathering vital informatr'on and data. We continue to sit on local, countywide,
regional and narional groups, helping to form and influence poliry at a considerable pace continuin8 to bLSild on
the relationships that we built during the pandemic.
We also continue to attend 3 diverse range of meetings includtng..
BCP Council led Homele5sne55 Strategy Board leading on the engagement element of the new strategv
addressing homelessnes5 across BCP
uilding Health Partnership5- working with our NHS colleague5 to.. build trust and mutual
understanding between partners and between people in communities, support staff and citi2ens to
develop shared local leadership, to build on existing momentum to health priority areas, develop
opportunities for more effecknve engagement
Community Equality Champions Network- led by 8CP Council an opportunity for a range of VCS and
public sector partners to come together and discuss equality
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COMMUNITY ACTION NETWORK
TRUSTEES, REPORT IINCLUDING DIRECTORS, REPORTI ICONTINUEDI
FOR THE YEAR ENDED 31 MARCH 2023
En8a8ement Leads Network- facilitated by the NH5 Dorset bringing leads from across public and
voluntary sector tO8ether to share good practice and promote collaborations
Since January 2023, we have co-chaired the quarterly Comrnunity Engagement GfOUP for the pan Dorset Adult
Safeguarding Board.
Our Io£u5 is to increase the number ol members in the Group to ensure as many member5 a5 POS5ible of local
communities are represented. We will offer sUPPOrt to understand what safeguarding is and where to get help,
as well as collect stories of lived experiences of local safeguarding. This will be fed directly to the 8oard to
Idendfy good practfse and wherelwhat improvements are needed.
Our first online meeting featured presentations from Dorset Advocacy to descrlbe how ihey support
Community rnernbers with safeguarding concerns.
Digital Systems Pilot Project
A5 3 membership led infrastructure charity. we have always held data and information about our members and
we use this information to publish. hisiofic3lly on paper, a directory of services. We have 3 duty to have,
maintain and Share this information and we will toniinue to do this in a digital format.
Over the last year we have been in the process of updating and reviewin8 our digital system5 which includes
the introduction of an online 'Service Finder.. Alongside this we have been havlng conversations with our
partners and colleagues in NHS Dorset, about the importancè of accurate, waintained. trusted data 3nd for th1s
data to be easily accessible and shared acr055 the system. who were looking to create a maintalned digital
service directory with a focus on suicide prevention and mental health.
In the last quarter, through these conversations NHS Dorset offered to invest in us tts pilot throu8h facilitating a
conversatr'on, how data sharing and a system wide data stèndard would benefit all system partners and the
community ensuring a'no wrong door approach,.
Conversations have begun with partners from acr055 the VCS, NHS and local authoritie5 to enable the co-de5i8n
of a data gtandard, usin8 Open Referral UK. This is to establish a con51Stent way of publishing and describin8
Information, 50 It will be easy to h.nd and share community inforrnation in a personalised way. As an initial
Starting point, data collectron proce5se5 have already begun with member5 of the Oorset Community Mental
Health Alliance.
What's next?
We will be working collaboratively with partners so that databases acTOSS the Integrated Care System, can be
connected to each other through Open Referral UK, therefore enabling data to be shared in a smarter way. So
far. we have facilitated two working group ses5ion5 to introduce the project. with four further 5e59ons
scheduled in May 2023 to e5tabli5h 'common langua8e- to be used when recording and tagging services.
Ultimately, we hope this will enable frontline workers and local communities to be able to accesstimely and
accurate information within 3 digital Space, whenever the need arises.
.41

COMMUNifY A￿TrON NETWORK
TRUSTEES, REPORT IINCLUDING DIRECTORS, REPORTI ICONTINUEDI
FOR THE YEAR ENDED 31 MARCPI 2023
Our online presence and intluence
Thi5 year we have been workin8 in partnership with BCHA to support. develop and Improve our extern31
communications.
Key High1ight5'.
Development of a quarterly analytt'cs report capturing soclal media engagement and google analytic5
Creation of a new newsletter templates through Mailchimp which now reach over 700 people each
week
Training to staff around social media and confident communications
Use of Hootsyite to schedule Social media content and capture analytics
5otlal Medla
Acr055 all social media platform5'.
We posted 975 times
Our posts made 156,WO post impresslons- the number of tine5 a post Wa5 visible in timelines oi
leed5
Our posts reached 82,000 people- the number tsf people who saw a certain post of your page
We had 461 new followers
Awarene55 Campaign5
Throughout the Veèr, CAN supported many carrpaigns. Including..
Stre55 Awareness Month
International Women's Day
Social Prescribing Day
Brain Awareness Week
National Day of Volunteering
Disabled Access Day
Holocaust Memorial Day
Carers Right5 Day
Oemèntia Awareness
Twitter
Audience 8rowth of 5.6%
134 New followers- from 2,235 to 2,369
Overall engagement rate rise of 3.6%
Facebook
Audience growth of 12%
132 new 'friend5' from 974 to 1106
Overall engagemènt rate rise of 8%
Llnktdln
Audience growth of 44%
195 new followers from 245 to 440
Overall enga8ement rate Tise of 7%
Our web51te- Google Analytics
We continually review and update our website. Over the course of the year, we had 25,271 people use the
website on aver3ge there is approximately 2-3000 people Èach month. Most Viewed Webpages
-42-

COMMUNITY ACTION NETWORK
TRUSTEES, REPORT IINCLVDING DIRECTORS. REPORTI ICONTINUEDI
FOR THE YEAR ENDED 31 MARCH 2023
Jobs Available- 4824 views
Homepage - 23,685 views
Volunteering Opportunities- 4477 views
Radio appearance5
Over the past year, CAN has made many Radio appearances to share the work of the organisation and other
VCS group5'.
13 interviews with HOPEfm
2 interviews with Radio 5olent
2 interview5 on Greatest Hits Radio
Supporting collaboration and politv
Over the past year collaborative and respectful working across èll sectors has grown quickly lor the benefit of
the community. We have been pivotal in collaborative working across our sector along with the Councils and
the NHS. We've supported our sector to flourish and nurtured new community groups and charities. We have
worked closely with BCP Council Sn the developrnent of their Empowering Communities- VC5 and Volunteering
Strategy which outlines a set of priorities and key actions that 8CP Council want to attain over the next three
vears to achieve this vision and create connected communities.
5. Pollcy on reserves
In line with Charity Commission advlce CAN has a Reserves Policy to ensure viability beyond the immediate
future and to provide continuity of service over the longer term. We are particularly aware of the need to cover
contingency liabilities such as gaps in funding strearns, cash flow and meeting the c05t of redundancy payments
to staff in the event that projects come to an end or that the organisation itself should be forced to close.
CAN allocates unspent money to three different types of funds in the accounts at the end of the tliancial year.
These were:
Restricted funds1£4.252,2591 unspent money from restricted grants
Unrestricted funds1£566.5371- money that can be spent on anything which furthers the objethves of
the charity
Designated fund51£78,1171 part of unrestricted funds which is earmarked for 5pecifrc activities. The
trustee5 reserve the ri8ht to change the allocations in order to reflect chan8es in circum5tance5.
Our free available reserves at the year-end of £566,537 includes 3 months of expenditure and closure c05ts,
inline with our Reserves pollcy.
The charity holds £521,537 of reserves after making allowance for restricted funds. designated funds and
cornmitments (not provided lor as a liability in the accountsl.
6. Funds held as Custodlan Trustee on behalf of others
We hold funds for the following organisatitsns..
Bi-polar Support Group £883.17
Srn311 capacity tsf group, who are all volunteers. 50 have asked CAN to administer the 8rant fundin& At the start
of the year £1.296.50 wa5 held in relation to Bi-polar Support Group. During the year income received totalling
£200 and cost5 incurred totalling £613.33.
-43-

COMMUNITY AcfioN NETWORK
TRUSTEES. REPORT (INCLUDING DIRECTORS, REPORTI ICONTINUEDI
FOR THE YEAR ENDED 31 MARCH 2023
Hurting to Healing El.627
The charity is no longer operating but have insurance expenses to pay until Dec 2026. They have swght the
support of CAN to hold funds lor this period. At the start of the year £2007.50 wa5 held in relation to Hurting to
Healing. During the year the income received totalling £nil and the total costs was £380.50.
North Dorset Poverty Action £18.000
The North Dorset Poverty Action Group INDPAGI 1$ 8 recently incorporated charity whose purpose is to engage
in communlty-beneh"t atttvitie5, especially poverty alleviation and prevention. NDPAG has received a £18,000
grant from Dorset Council. NDPAG was in the proce55 of opening a bank account, but it was not yet operational.
Therefore, NDPAG sought CAN'S assistance in custody of these funds until NDPAG'5 bank account was opened.
Total custodial funds held by CAN £20,510.17
7. Intomè and spend ratlonale
Project funding ha5 increased and been very healthy ihi5 year, With the Wellbeing Collaborative project
extended to July 2024.
Core funding..
CAN'S principle funding is from funding grants from 8CP Council and NH5 Dorset, which are monitored via
service level agreements. The funding is used to deliver our charitable objects and an annual plan that deftnes
our mission. objective5 and measures of succe55. The majority of the funding is used to employ our staff and
pay for offices in Poole.
Projert funding..
CAN Dorset Funded by Dorset Council. Supporting the sector by building resilience through providin8 free
bespoke one tQ Line expert advlce, plus our popular training and webinars
CAN Wellbelng Collaboratfjve Funded by 8CP Council. A fresh approach to helping people stay safe and well at
home by connecting them with local comrnunity support.
Dorset Wèllbèing Hubs Funded by NHS Dorset. An innovative collaboration brin8ing together the local
community, led by the voluntary and community sector. working in partnership with our NHS and Council
colleagues, to co-create firm foundations to enable individuals and comrnunities to improve and promote their
own health and wellbeing. We are strategic partners with NHS Dorset and are holding funds as we work with
them and other partners to develop expressions of interest to deliver collaborative Working and the hubs
further. A budgetlspend ha5 been agreed between CAN and NH5 Dorset to cover our cost5.
Trusted Voices Funded by Public Health Dorset. A project to better cascade information about covid and
vaccinations to communitses that have been underserved by general public health communications.
Volunteer to help stop Covid Funded by NHS Dorset Healihcare. Provision of staff and volunteer5 at
vaccination sites
.44-

COMMUNITY ACYION NETWORK
TRUSTEES. REPORT (INCLUDING DIRECTORS, REPORYI ICONTINUEDI
FOR THE YEAR ENDED 31 MARCH 2023
Volunteer varcination champions Funded by NHS Dorset CCG. Volunteers in the community helpin8 people
mbke an informed vaccination choice and deliverin8 training to professionals to better enable them to inform
people they are working With. Finished 31" March 2023.
Young Volunteer projert Funded by BCP Council. Short piece of work to establish nature and ea8erness of
young people to volunteer.
Organisational development de5i8nated funds from our reserves have been utillsed to fund a Partnerships
Manager role.
Due to prudent financial management, CAN have not overspent on any budget this finanrial year.
Salaries are independently evaluated and set against ltscal industry leve15 usin8 thè Croner salary benchrnarktng
tool.
8. Future plans
The current rate ol inflation as of April 2023 is 10.1% and it is predicted to not decrease considerably for some
time. It is the highest inflation rate in over 30 years. As the rising cost of energy and especially food continues
to squeeze living standards. more and more people will be needing the support from the voluntary sector, so it
is key that CAN is in a strong position to work alon8side our colleagues in the community.
We remain in a strong ptssition to deliver our core mlsslon..
EMPOWER the voluntary sector
ENABLE volunteering
CONNECT communlties
Our reputation and presence has increased exponentially thi5 Past year. and we are working as a whole team to
maintain this momentum.
Trustee5 have reflected on our strategic plan on a page and consider it robust and fit for purpose.
45-

TAUSTEtS' RVOAT II•1cwo￿ DMern' ICOPIT*4UED
Thttru51tts, who w• •lso the difftttots OlCoMK￿l￿AetiOfft Netwothforthe pXpJseol£Om￿fiV1*rt are
respOn￿bIe forprewrins the Trustées. Roport and thefi"n3ncial MIt￿en15 tn K(orth￿t opplkabl•l
d Uni¢wJ Klnidom Standaid5 I￿￿ted Klnidorn Gerw•lly AcceptedAcro￿￿ns Prlcrfryl.
Comp•nyl•w reguKes the irustees io piepare Hnanclal rtarernents for t4¢h Iln•th¢i•l ye•r. Unthr(tyxp•nylaw
th• iiu%t••s my5t rtot *ppr(Ne the financhl 51ai¢ments unless they¥re saYsNed that rhey4l¥e • Irue Iw
¢wof the si&e of •llalrs ofthe tharirabkyc4)mpanyand ol the Incamin8 rnsOUrt•s ind ¥0￿1(*110n of
fesour¢es, ffjncludinj iht incoffle •Thd•wnditur•. olthÈch*ritablt tompiny IOT thot pewiDd. In prep¥in8 thue
Ibn•rtialJt•tementS. the tsustee5 •Y*rwéd to:
ID prep•11￿1ht5tfln•nci4 5tsteii*nl¥ I￿¢r￿St¢l$ ir• requlred to:
• 5ekn S￿[￿￿￿E 4¢tfAlntiry wJll¢*s then IPp￿ ihern Con$￿tentI￿*
pbserye itte rnethd5 PrkncI￿•s In thq th•rIy￿ SORP 2019 IFRS 1021..
m•kt I￿j1•M￿lS1rnd esttma￿ ihai afe reas￿Ible3Trd prndent,. and
prewe ihÈfin•Thtial st*em￿ts on the{olnimncein ts1%5 w •ss It is k¥proprfattto presumeth4t
thech•iit•bl¢¢ompw w11r￿MY¢ ￿ operjfjon.
The InK*e5 are responslble lor kttF4ll6 •dequait•ccwnlno T•£Otd5 th￿ dlsckne wtth reason•ble at
any Irffle rhé lknan¢i•l pos1￿On of1￿ Chailtable eompaty and eA•blÈ thern to tnsur• th•¢ ih¢ fini1￿1
st•Eernent5ctynrAy wlth theComp•nies Act 2006. Theyare 41so re5pon51ble forsaleguaidini the a55etsof the
chèvttawt •nd h¢nce lor re•sM•bleit••s forthewevenlion ¥Lddetertiun Of Irlud ￿0￿her
irit4￿•T1ye5.
sofai as the iw#eesare•waro'.
Iherets no relev•nt •￿¢ hiormatknol wthl¢h the th•rit•t4e comNrtWs •udtorls uh•¥rt¥¢ 4nd
tthe trustees h•¥e takeh Ill ii*ps thot thy oulhi t• hty* taktn to m*kv Ih•ms91¥•5 •W•t*o14ty
rdEvant iudit tnfomiaY*)n aod iQtsi•b16sh Ih•t the •udiior is aw•re olth•t Inlorm•t6w.
Authlor
TC Gioupwere •ppoknt*d •s auditor lg ihe¢omp•w•nd a r¢salurfon prowrqthat tl*yb¢rtripp)thi¢¥ will
be at •GenEr•l Meetir
The irust¢¢s' report w•s apprmd ty the bNrdolTruslqes.
MI H W4*•r. thalr
Trwtee
Oatod..

COMMUNITY ACTSON NETWORK
INDEPENDENT AUDITOR'S REPORT
TO THE MEMBERS OF COMMUNITY ACTION NETWORK
Opinion
We have audited the financlal statements of Community Action Network (the 'charitable companll for the year
ended 31 March 2023 which comprise the statement of financial activitie5, the balance sheet, the statement of
cash flows and the notes to the financial statements. including a summary of signifi.cant accounting policie5. The
financial reporting framework that has been applied in their preparation is applicable law and United Kingdom
Accounting Standards, including Financial Reporting Standard 102 The Finonciol Reporting Startdtsrd Gpplicable in
rhe UKand Republic of irelond (United Kingdom Generally Accepted Accounting Practice).
In our oplnion, the financlal statements-
give a true and fair view of the state of the charitable company's affairs as at 31 March 2023 and of its
incoming resources and application ol resources, for the year then ended.,
have been prgperly prepared in accordante with United Kingdom Generally Accepted Accounting PractI￿-
and
have been prepared in accordance with the requirements of the Companies Act 2006.
Basls for oplnlon
We conducted our audit in accordance with International Standards on Audittng IUKI11SAs IUKII and applicable
law. Our responsibilitie5 under those standard5 are further described in the Auditor'5 responsibilitiesfor the oudit
of the fi'nunciul 5totement5 section of our report. We are independent of the Community Action Network in
accordance with the ethical reouirements that are relevant to our audit of the fi'nancial statements in the UK.
including the FRC'5 Ethical Standard, and we have fulfi'lled our other ethical responsibilities in accordance with
thesè fequirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide
basis for our opinion.
Concluslons relatlng to golng concern
In auditing the financi21 statements, we have concluded that the trustees. use of the golng concem basis ol
accounting in the preparation of the financial Statements is appropriate.
Based on the work we have performed, we have not identifi.ed any material uncertainties relating to events or
condition5 that, individually or collectively. may cast significant doubt on the charitable company's ability to
continue as a going con¢efn for a period of at least twelve months from when the financial statements are
authorised foir issue.
Our responsibilitie5 and the responsibilitie5 of the tTUStees with respect to 80in8 concern are described in the
Televant sections of this report.
-47-

COMMUNITY AcnoN NEfwoRK
INDEPENDENT AUDITOR'5 REPORT ICONTINLIEDI
TOTHE MEMBERS OF COMMUNITY ACTION NETWORK
Other Informatlon
The other information comprise5 the information included in the trustee5 annual report, other than the financial
statement5 and our auditor's report thereon. The trustees are re5pon5ible for the other information contained
within the annual report. Our opinion on the financial statements does not cover the other information and.
except to the extent otherwise explicitly stated in our report. we do not express any form of assurance conclusion
thereon. Our responsibility is to read the other informatfon and, in doing so, consider whether the other
information is materia11y inconsisrent with rhe financial 5tatement5 or our knowledge obtained in the course of
the audit or otherwise appears to be materially rni55tated. If we identify such material inconsistencie5 or apparent
m3terial misstatements, we are required to determine whether this gives rise to a material misstatement in the
financial 5taternents themselves. If. based on the work we have performed, we conclude that there is a material
missiatement of this other information. we are required to report that lact.
We have nothing to report in this regard.
Opiniong on other matter5 prescribed by the Cofflpanie5 Act 2006
In our opinion. based on the work undertaken in the course ol our audit:
the information given in the trustees, Report, which includes the directors, report prepared for the purposes
of company law. for the financial year for which the financial statements are prepared 15 consistent with the
financial statements., and
the director5, report included within the tru5tees' report ha5 been prepared in accordance with applicable
legal requirements.
Matters on whlch we ale requlred to report by exceptlon
In the li8ht of the know1ed8e and understandin8 of the Community Action Network and its environment obtsined
in the course of the audit, we have not identified material misstatements in the directors. report included withln
the trustees, report.
We have nothing to report in respect of the following matters in relation to which the Cornpanie5 kt 2006
requires Us to report to you if, in our opinion..
adequate accounting record5 have not been kept, or returns adequate for our audit have not been received
from branches not visited by us,. or
the financial statements are not in agreement with the accounting records and returns,. or
certain disclosures of trustees, remuneration 5pecifled by law are not made,. or
we have not received all the information and explanations we require for our audit,. or
the trustees were not entitled to prepare the financial statements in accordance with the small companies
regime and take advantage of the small companies. exemptions In preparing the tru5tee5' report ancs from
Ihe requirement to prepare a strategic report.
-48-

COMMUNITY ACTION NETWORK
INDEPENDENT AUDITOR'S REPORT ICONTINUEDI
TO THE MEM8ERS OF COMMUNITY AcfioN NETWORK
Responsibilities of trustees
As explained more fully in the statement of trustees. responsibilities, the trustees, who are also the directors of
the Community Action Network for the purpose of company law, are responsible for the preparation of the
financial statements and for being satislied that they give a true and lair view, and for such intemal control as the
trustee5 determine is necessary to enable the preparation of financial 5tatement5 that are free from rnaterial
misstatement, whether due to fraud or error.
In preparing the flnancial statements, the trustees are responsible for a55e55ing the Cofnmunity Altion Network's
ability to continue as a going concern. disclosing. as applicable, matters related to going concern and using the
801ng concern basis of accounting unless the trustees either intend to liquidate the charitable company or to
ease operations. or have no iealistic alternative but to do so.
Audltor's responsibllities for the audit of the tinancial statements
Our objective5 are to obtain reasonable assurance about whether the ff nancial statements as a whole are free
from material misstatement, whether due to fraud or error, and to 155ue an auditor's report that includes our
opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in
accordance with ISA5 IUKI will always detect a material mi55tatement when it exists. Misstatements on arise
from fraud or error and Bre considered material if, Individually or in the aggregate, they could reasonably be
expected to influence the economie decisions of users taken on the basi5 of these financial statements.
Irregularities. includin8 fraud, are instances of non-compliance with laws and regulations. The extent to which our
procedures are capable of detecting irregularities, includin8 fraud, is detailed below.
Extent to whlch the audit wa5 tonsldered capable of deterting irre¥ularitieS. Includlnl fraud
The objectr'ves of our audit. in respect to fraud, are.. to identify and assess the risks of materiJ misstatement ol
the h"nancial statements due to fraud.. to obtain sufficient appropriate audit evidence regarding the 3ssessed risks
of material misstatement due to fraud. through designing and implementing appropriate re5pon5e5,' and to
respond appropriately to fraud or suspected fraud identified during the audit. However, the primary responsibility
for the prevention and detection of fraud rests with both those charged with governance of the entity and it5
management.
Our approach was a5 follow5..
We Identified area5 of laws and regulations that could reasonably be expected to have a material effect on the
fi.nancial statement5 from our general commercial and sector experience. and through di5CU5sion with the
trustees and other management las required by auditing standardsl, and discussed with the trustees and othei
management, the policie5 and procedures regarding compliance with law5 and regulations..
We focused on specific laws and regulations which we consider may have 3 direct material effect on the financial
statements or the operations of the charitable company. including the Cornpanie5 Act 2006, the relevant tax
compliance regulations in the UK. the legal and re8ulatory frameworks directly applicable to the frrancial
staternents reporting framework IFRS 1021 and Charity SORP.,
We considered the nature of the industry, the control environment, busine59 performance and KPI¥ for a
charitable company..
We comnunicated identified laws and regulations within the audit team and remained alert to any indications
ol non-compliance throughout the audit. These include Health and Safety, employment law and adequate
insurances, including those required to be taken by 3rd part?e5,'
We considered and reviewed the procedures and controls that the charitable company has established to
address risk5 identified, or that otherwise prevent, deter and detect fraud,. and how senior managema)t monitors
those procedures and controls.
-49-

COMMUNITY ACTION NETWORK
INDEPENOENT AUDITOR'S REPORT ICOTrfflNUEDI
TOTHE MEM8ERS OF COMMUNITY AcfioN NEIWORK
ro address the risk of fraud through management bias and overTlde of controls, we,.
al performed analytlcal procedures to Identify any unusual or unexpected variances.
bl tested journal entrSes to lden￿fy unusual transacdons.
cl a55essed whether judgement and a5sumpttons made In determinin8 the accounting estimates set out In
linancial statements were indicative of potential bias.
dl investi8ated the ra￿Onale behind signlfi'cant or unusual transactions.
In response to the risk of irre8ularitles and non-compllance with laws and re8uladon5, we desl8ned proceeds
which Included, but were not limited to;
al agreelnB financlal statement disclosure to underlySn8 supporting documenta￿On
bl reading the mlnutes of mee￿n8$ of those charged with 8overnance
cl enquiring of management as to actual and potential lit18a￿On and claims
dl reviewin8 correspondence with HMRC, relevant regulator and the company's legal advisors as con*dered
Aecessary.
Owing to the inherent limitations of an audit, there is an unavoldable fisk that we may not have detected some
materlal m155tatements In the lirtanclal staternents, even though we have properly planned arsd performed OUT
audit in accordance with auditlng standards. For example, the further rernoved noTrcompllance with laws and
regulations (irregularl￿e$l is from the events aftd transactions feflected in the flnancial statements, the less Ilkely
the inherently limlted procedures required by audidng standard5 would Idenb'fy it. The risk Is also greater
regardin8 irregularities occurrlng due to fraud rather than error, as fraud involves Intentional correalmenL
for8ery, collusion, omission or mi5Tepresentation. We are not responsible for preventin8 non-compliance and
cannot be expected to detect non-rompllance with all laws and regula￿onS.
A further descripfjon of our responsibilities frjr the audit of the finan¢lal statements Is located on the Financial
Reporting Council's website at.. http.'Ilwww.frc.org.uVaudbtorsresponsibilitles. Thls descrlptton forms part of our
auditor's report.
Use of our report
Thls report is made solely to the charitable companV5 member5, a5 a body, In accordance with Chaptef 3 of Part
16 of the Companies Act 2006. Our audit work has been undertaken so that we mlght state to to charitable
company's members those matters we aré required to state to them in an auditor's report and for no other
purpose. To the fullest extent permitted by law. we do not accept or assume responsiblllty to anyc￿e other than
the Charltable ctsrnpany and the charitable ¢ompany'5 members as o body, for our audit work, for thi5 report. OT
for the oplnion5 we have formed.
Lucy Fller FCA15enlor 5t3tutory Auditorl
for and on behalf of TC Group
Statutory Audltor
Ofh'ce.. Chrlstchur¢h
5 Oetember 2023

COMMUNITY A￿loN NEfwoRK
STATEMENT OF FINANCIAL ACTIVITIES
INCLUDING INCOME AND EXPENDITURE ACCOUNT
FOR THE YEAR ENDED 31 MARCH 2023
Unrestricted
funds
20Z3
Restricted
funds
2023
Total
Total
2023
2022
Notts
ncome
Donations and legacies
Charitable activities
Other income
188
786.417
1,713
188
887
282,067 1,068.484 5,142,966
4,334
6,047
1.056
Total Income
788,318
286,401
1,074,719
5,144,909
Charitable activities
772,008
344,404
1,116.412
692,588
Net incomlnglloutgoln81 reSoU￿e5 before
transfers
16,310
158,0031
141,6931 4,452,321
Gross transfers between funds
13,568
113,5681
Net in¢omellexpendlturel for the yearl
Net movement In funds
29.878
171,5711
141.6931 4,452,321
Fund balances at l April 2022
614.776 4,323,830
4.938.606
486,285
Fund balancès at 31 March 2023
644,654
4,252.259
4.896,913
4,938,606
The statement of financial activities include5 all gains and1055e5 recognised in the year.
All income and expenditure derive from continuing activities.
The statement of linancial activities 3150 complles with the requirements for an income and expenditure account
under the Companies Act 2006.
51

IOU
Nrt•s
Debtors
Cish it •nd knh•nd
2Q6d4
4,983.391
51,780
4.932,195
5,1104.035
4.983.975
Crldirws: •fft•MthishlllN4y•*qthln
on¢
ij
1107,1221
145.3691
tlet CLvrent assets
4.￿,913
4.938.606
IAcome fvnds
Re5tricttd ftsnds
253259
4,323.810
Oe5fen3ttdlunds
Geheral ￿reSt¢￿ted Iw)ds
78,117
566,537
112,515
501.261
644,654
614.776
4,896913
4,938,606
Th• lIrt•￿I•l 51atwn4nis wqrn wrty*d bytheTru5teeson........
Ms H Walker-chi
Comp¥tyRoW51nknllo. 04024662

COMMUNITY A￿lON NEfwoRK
STATEMENT OF CASH FLOWS
FOR THE YEAR ENDED 31 MARCH 2023
2023
2022
Notès
Cash flow5 from Opera￿ng actIvl￿e$
Cash generated from operations
20
51,196
4,475,989
Nel cash used In InveS￿ng actlvities
Nel ¢a5h used in linancinB activitles
Net Increase In cash and cash equlvalents
51.196
4,475,989
Cash and cash equivalents at beginning of year
4,932.195
456,206
Cash and cash equivalent5 at end of year
4,983,391
4,932,195
53.

COMMUNITY AcfioN NETWORK
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH2023
Accountin8 policies
Charity informatlon
Community Action Network is a private company limited by 8U3rantee incorporated in England and Wales.
The re8lStered office 15 Beech House, 28-30 Wimborne Road, Poole. BH15 28U.
On 4 November 2019 the charity renamed from Bournemouth Council for Voluntary Service to Community
Action Network.
1.1 Attount6ng convention
The frnancial statements have been prEpared in accordance with the Community Action Network's
80verning document, the Companie5 Act 2006 and -Accounting and Reporting by Charities.. Statement of
Recommended Practice applicable to charities preparing their accounts in accordance with the Financk?I
Reporting Standard applicable in the UK and Republic of Ireland IFRS 1021" las amended for accounting
periods commencing from l January 20161. The Community Action Network is a Public Benelit Entity as
deh.ned by FRS IrJ2.
The financial statements are prep8Ted In sterling, whtch 15 the functional currenty of the Community Athon
Network. Monetary amounts in these financial statement5 are rounded to the nearest pound.
rhe financial statements have been p￿pared under the historical cost conventr'on. The principal attounting
po)licles adopted are set out below.
1.2 Going concern
At the time of approving the financial statements. the trustees have a ￿3$Onable expectatlon that the
Community Action Network has adequate resources to continue in operational existence for the foreseeable
future. Thus the trustees continue to adopt the going concern basis of accounting in preparin8 the financial
statement5.
1.3 Charltable funds
Unrestricted funds are available for use at the discretion of the trustees In furtherance of their charitable
objectives unless the funds have been designated for other purpose5.
Designated funds are unrestricted funds which have been earmarked for a particular purpose. withln the
objects ol the charitable company, by the Trustee5.
Restricted funds are subject to specific conditions by donor5 as to how they may be used. The purwses and
Uses of the restricted funds are set out in the note5 tts the financial statements.
1.4 IncomlnK resources
Income is reco8ni5ed when the Community Action Network 15 legally entitled to it after any perforrrÉnce
oNdiDon5 have been met. the amounts can be measured reliablyi and it is probable that income will be
received.
VAT is accounted for on Income where the charity is supplying a seryice subject to VAT.
Cash donations are recogni5ed on receipt. Other donaron5 are recogni5ed once the Community Action
Network has been notilied of the donation, unle55 performance conditions require deferral of the amovnl.

COMMUNITY ACTION NETWORK
NOTES TO THE FINANCIAL STATEMENTS ICONTINUEDI
FOR THE YEAR ENDED 31 MARCH 2023
Accountin8 policies
(Continued)
Legacies are recognised on receipt or otherwise if Community Action Network has been notilied of an
impending distribution, the amount is known, and receipt is experted. If the amount 15 not known. the
legacy is treated as a contingent asset.
1.5 Resources expended
All expenditure is classifted under the Charity's principle categories of charitable and other exk*nditure and
all by the type of expensès.
Where applicable expenses are net of VAT.
1.6 Cash and cash equivalents
Cash and cash equivalents include cash in hand. dèposits held at call with bank5, Other short-term liquid
inve5tment5 Wlth orlginal maturities of three months or less, and bank overdrafts. 8ank overdrafts are
shown within borrowings in current liabilities.
1.7 Financial Instruments
The Community Action Network has elected to apply the provisions of Section 11 '8asic Flnancial
Instruments, and Sectiom 12 '0ther Financial Instruments Issues, of FRS 102 to all of its fi-nancial instruments.
1.8 Employee benefit5
The c05t of any unused holiday entltlement is recogni5ed in the period in which the employee'5 services are
received.
Terminatton benefits are recognised immediately 35 an expense when the Cornmunity Action Network is
demonstrably committed to terminate the employment of an employee or to provide termination benefit5.
1.9 Retirement benefit5
Payments to delined contribution retirement beneftt schemes are charged as an expense as ihey fall due.
1.10 Lease5
Renta15 payable under operating leases, including any lease incenfjves received, are charged as an expense
on a straight line basis over the term of the relevant lease.
1.11 Taxation
The charity is considèred to pass the tests set out in paragraph I Schedule 6 of the Finance Act XIIO and
therefore it meets the definition of a charitable company for the UK corporation tax purposes. AccoNlingly.
the Charity is potentially exempt from taxation in respect of income or capita1 gains received within
categories covered by Chapter 11 of the Corpor3D"on Tax Act 2010 or Section 256 of the Taxation ol
Chargeable Gains Act 1992. to the extent that such income or gains are applied exclusively for chartable
purposes.
55-

COMMUNITY ACTION NETWORK
NOTES TO THE FINANCIAL STATEMENTS ICONTINUEDI
FOR THE YEAR ENDED 31 MARCH2023
Critical accountin8 estimates and judgèments
In the application of the Community Action Network's accoUn￿ng pollcies, the trustees are required to make
judgements, estimates and assumptions about the carrying amount of assets and liabiliries that are not
readily apparent from other sources. The estimates and associated assumptions are based on historical
experience and other factors th&t are considered to be relevant. Actual results may differ from the
estimates.
The estimates and underlyin8 assumptlons ale reviewed on an on80in8 basi5. RevtSiLins to accounting
estimates are recognised in the period in which the estimate is revised where the revision affects C￿lY that
period, or in the period of the revi5i0n and future periods where the revision affects both current and future
periods.
The main critic31 accounting estimate requirin8 judgement 15 the split of income between re5trictd and
unrestricted fund5. the charity carefully consider the purpose. along Wlth the terms and conditions over any
income received in the year.
Donations and legacies
Unrestricted Restricted
fund5
funds
Total
Total
2023
2023
20Z3
2022
Donations
188
188
887
FOT the year ended 31 March 2012
487
400
887
-56-

COMMUNITY AcfioN NEfwoRK
NOTES TO THE FINANCIAL STATEMENTS ICONTINUEDI
FOR THE YEAR ENDED 31 MARCH 2023
Charitable activitits
Charitable
Athvities
2023
Charitable Acknvities
2022
Income from charitable activities
1,068,484
5.142.966
Analy515 by fund
Unrestricted funds
Re5trirted funds
786.417
282.067
689,977
4,452,989
1,068.484
5,142,966
Included within charitable activities is a NHS grant for £nil12022- £4,428,450). £557.96912022..
£338.3701 relates to income received under Service contracts.
Servlce Contrart
Community Action Network received the following income in relation to servlce contracts duTin8 the 2022
year:
8CP- £191,730
This 15 split as follows..
£188,980 CAN Well-being Collaborative
£2,750 Young Volunteer Workshop Autumn Term- through Nov- Dec 2022
Dorset Councll. £41,185
Dorset Council VCS
Dorset Health Care- £139,339
Provision of Volunteers for Covid Vaccinations
NHS Dorset- £180,715
This is split as follows..
£30,000- Vaccine Inequalitles Programme (0110412022 to 30104120231
£IO.000- VCS assembly co-dÈsign
£125,000- Dig1tal System5 Pilot Project
£15,715- Initial development and launch of the VCS Assembly
kottish and Southern Elertricity Networks-£5,0￿)
CAN Well Bein8 Collaborative
57-

COMMUNITY ACTION NETWORK
NOTES TO THE FINANCIAL STATEMENTS ICONTINUEDI
FOR THE YEAR ENDED 31 MARCH 2023
Other income
Unrestrlcted Restrlcted
funds
funds
Total
Total
2023
2023
2023
2022
Bank interest
1,713
4,334
6.047
1.056
For the ye3r endèd 31 March 2022
1.056
1,056
.58-

COMMUNITY ACTION NETWORK
NOTES TO THE FINANCIAL STATEMENTS ICONTINUEDI
FOR THE YEAR ENOED 31 MARCH 2023
Charitable activrties
2023
2022
Staff c05t5 Isee note 111
Volunteer expenses
Post. starionery and photocopyin8
Subscriptions and publicanons
Telephone
Insurance
Adverrising
Travel and subsistence
Rent
Conference costs
Refreshments
Premises expenses
IT 5UPPOrt & financlal management
761.188
568.157
2.038
3,341
11.266
4.900
22,350
15.533
20.638
604
548
3.983
1.985
5,377
4.117
500
9,969
16,232
470
16,005
21,968
10,064
29,020
881,491
648,762
Grant fundin8 of activities Isee note 81
180,049
soo
Share of support costs (see note 91
Professional lee5
14,911
39,961
16,195
27,131
1,116,412
692,588
Anhlysts by fund
Unrestricted funds
Restricted fvnds
772,008
344,404
498.360
194,228
1,116,412
692,588
59-

COMMUNITY ACTION NEfwoRK
NOTES ro THE FINANCIAL STATEMENTS ICONTINUEOI
FOR THE YEAR ENDED 31 MARCII 2023
Grants payable
2023
2022
CAN Vaccine Champions Project Grant
Action lor Children
Age UK Dorchester LTD
Alacrify Foundation CIC
Bournemouth Gateway Club
Citizen's Advice BCP
Dorset Community Action
Dorset Race Equality Councll
Dorset Youth A550tiation
Help & Care
Homestart Wessex
Internarional Care NetWQTk
Kushti Bok
Poole Waste Not Want Not
PramaLife
Project Wired UK CIC
Recreate Dorset
Safe and Sound Dorset
SAMEE
500
200
soo
5,000
2,545
50.000
15,000
18.520
51X)
294
9,900
4.313
8.680
7,200
4,986
5,110
9,400
5,000
5.200
200
7,OOQ
9,728
500
SEDCAT
Team Dorset Athletics Network
The Friendly Food Club
The Nest Weymouth
Untapped IUKI CIC
Water Lily Cafe
4,900
5,373
180,049
500
-60-

COMMUNITY ACTION NEfwoRK
NOTES TO THE FINANCIAL STATEMENTS ICONTINUEDI
FOR THE YEAR ENDED 31 MARCH 2023
Grants payable
(Continued)
The proleets undertaken in the year have seen an Increase in grants paid out, below are some
of the key projects..
Ethnically Oiverse Research £8, 519.96
Dorset Race Equality Council was granted £8519.96 to develop a model of delivery that meets
the identified support and advtce needs of ethnically diverse voluntary and community groups
in BCP.
SMI HEP 2 £15,000
Dorset Community Action I£S,0001 and Dorset Race Equality Council I£IO.0001 were given to
facilitate the SMI HEP 2 project.
Ukraine Infrastructurè Fund £4,313
International Care Network was granted £4,313 to help the Ukrainian refugee crisis in
Bournemouth, Christchurch and Poole.
Winter Crlsls 2022123 £129,836
£89,577 worth of funding was awarded to 13 groups, ranging from £2.545 - £9,900 and with
the support ol Citizens Advice Bcp I£SO,0001 we provided 200 individual supermarket or energv
vouchers to people who have been m05t affected by the cost-of-living cri51S this winter In the
8ournemouth. Christchurch and Poole area.
Yours Slnterely £4485.96
The grant was given to Pramalife to fund A Good Life project.
Support cost$
2023
2022
Accountancy fees
Trustee expenses
Payroll admlnistration costs
Filmin81 Promotional costs
Auditllndependent examinatTon
2.800
763
2,067
1.781
7,500
2,568
463
2,181
4,483
6,500
14,911
16.195
Governance costs includes payment5 to the auditor5 of E7500 for oudit fees12022 £6,500).
61

COMMUNITY ACTION NETWORK
NOTES TO THE FINANCIAL STATEMENTS ICONTINUEOI
FOR THE YEAR ENDED 31 MARCH 2023
10 Trustees
None of the trustees lor any persons connected with them) received any remuneration or benefits fDm the
Community Athon Network during the year.
Durlng the yeèr £38512022- £2221 ol expenses were reimbursed ro Trustees.
-62-

COMMUNITY ACFION NETWORK
NOTES TO THE FINANCIAL STATEMENTS ICONTINUEDI
FOR THE YEAR ENDED 31 MARCH Z023
11 Employees
Number of employèès
The average monthly number of employees durin8 the year was..
2023
Number
2022
Number
25
18
Employment costs
2023
2022
Wage5 and salaries
Staff training costs
750,904
10,284
561,723
6.434
761,188
568,157
Included in the above are Social security costs of £58.42412022- £40,8731.
l employee received remuneration 8reater than £60.000. but lower then £70,000 in the current year (none
in the previous year).
The full time equlvalent of staff a5 at March 2023 was 25.
Total remuneratr.on of key mana8ement personnel during the year was £109,62012022.. £102,987) and
employer's pensions E4,51612022.. £4.7161. Pension contributions were paid for 2812022.. 301 staff under
defi'ned contribution scheme.
Volunteers
Our CAN volunteers provided ongoing support for the vaccination programme, helping at the large-scale
vaccination 51te in Bournemouth, pop-up clinics and local pharmacies. Their role was vital in supporting
Patients through the whole vaccination proces5, rneetin8 and greeting them as they arrived. puttlng them
at ease. managing queues, overseeing the waitin8 room, maintaining infection control. and answering
questions. 8etween,15t April 2022 and 31st March 2023, the vaccinatr'on marshals gave 9739 hour5 of their
'me. Since the volunteer programme commenced In January 2021. over 95,000 houT5 of Support has been
provided which 15 phenomenal.
Alon8side this programme, we launched our Wellbeing volunteer scheme. whereby volunteer5 were
recruited. trained. and supported to dèliver telephone befriending SUPPOrt to older people within our
communlty who were experiencing lonelines5 and sotial i501ation. Thi5 is now extended to include fa￿-tO-
face befriending support and help with one off ad-hoc tasks such as collecfjon shopping or delivering
prescriptions.
-63-

COMMUNITY ACTION NETWORK
NOTES TO TH£ FINANCIAL STATEMENTS ICONTINUEDI
FOR THE YEAR ENDED 31 MARCH 2023
12 Debtors
2023
2022
Amounts falllng due within one year..
Trade debtors
Prepayment5 and accrued income
2,121
18.523
46,136
5,644
20,644
Sl.780
13 Creditors.. amounts falllng due wlthin one year
2023
2022
Other taxatlon and Social security
Trade creditors
Other creditors
Attruals and deferred income
50.613
21,972
27,057
6,843
174
11,295
34,537
107,122
45,369
Included within accruals and deferred income is £20,51012022 - £3,2241 of funds held on behalf of other
organisaknons.

COMMUNITY ACTION NETWORK
NOTES TO THE FINANCIAL STATEMENTS ICONTINUEDI
FOR THE YEAR EAIDED 31 MARCH 2023
14 Restflrtèd funds
The income funds of the charity include restricted funds comprising the following unexpended balan￿5 of
donations and 8rants held on trust for specific purp05e5'.
Movement in funds
Incomini
R*SOUt￿$
resouice5
Transle
l Aprll ZVZZ
31 MaKh 2023
Sundry
Voluntary Settor Reps
Donation to local community groups
Ethnically Diverse Research
Poole Voluntary Service Fund
A5dan
Aw3rd5 For All
SMI Health Check
SMI HEP2
166
166
1,249
I,ooi
11.2491
I,ooi
3,021
9,216
40
14,264
111,2431
9,216
40
353
13531
129,3831
120,2641
14,4891
17.3881
129,4821
14,6451
196,1461
11,3211
14,0561
14,5211
1129.8641
47,106
24.220
17,723
13.9561
Yours Sincerely
Steps Forward
Trusted Voice5
Volunteer Vaccination Champlons
Dorset Wellbeing Hub
Young Volunteer Workshop
Bounce Back
Ukraine Infrastructure Fund
Winter Crisis 2022123
4.489
12,000
29.482
14,6121
4.645
4,297.294
1,321
4,056
4,334
4.205,482
4.995
1S0,0(X)
474
15,136
15,0001
4,323.830
286,401
1344,4041
113.S681
4,252,259
65.

COMMUNifY ACTION NETWORK
NOTES TO THE FINANCIAL STATEMENTS ICONTINUEDI
FOR THE YEAR ENDED 31 MARCH 2023
14 Restrl¢ted funds
(Continuedl
Voluntary Sector Reps
Grant funding to support advocacy and repTe5entations on a wide range of partnerships.
Donatfjon to local community 8roups
This was funds received into CAN to be distributed to small eharitiesl community groups as specified by the
owner.
Ethnically Oiverse Research
Project to develop a model of delivery that meets the identified support and advice needs of ethnically
diverse voluntary and community groups in BCP.
Poole Voluntary Service Funds
Funding for supportsng Specific Poole based projects.
Awards ft>r All
Grant funding to support volunteers helping vulnerable people.
SMI
Funded by NHS Dorset. Project to accElerate preventative progTammes-. SUPPOrt the gathering and analy51S
of local health inequalities insight and knowledge.
SMI HEP 2
Funded by Dorset Council. Project to reduce health inequalities and address unconsclous bias In ttrE health
and care system th3t contributes to healthcare inequalities In Dorset.
Yours Slncerely
A Project supporting youn8 pen pa15 corresponding wtth socially isolated and lonely older people.
Steps Fon¥ard
Funded by ESFA. A short learning program focLised on volunteering
Trusted Voices
Funded by Public Health Dorset. A project to better cascade information about covid and vaccinations to
communities that have been under5erved by 8eneral public health communicadons
Voluntèer Vaccinatlon Champions
Funded by NHS Dorset. Volunteers in the community helping people make an informed vaccination choice
and delivering training to professiona15 to better enable thern to Inform people they are workin8 with.
-66-

COMMUNITY AcfioN NETWORK
NOTES TO THE FINANCIAL STATEMENTS ICONTINUEDI
FOR TIIE YEAR ENDED 31 MARCH2023
14 Restrirted funds
(Continued)
Dorset Wellbeing Hub
Funded by NHS Dorset. An innovative collaboration brin8in8 together the local cornmunity, led by
volunteer and community sector, working in partnership with our NHS and Council ctrlleagues, to cTrcreate
h.rm foundations to enable individuals arid comrnunitie5 to improve and promote their own health and
wellbeing. We are strategic partner5 With CCG and are holding fund5 as we work with them and other
partners to develop an expression of interest to deliver the hub5 further. A budgetlspend ha5 been agreed
between CAN and the CCG to cover our initial costs.
Young Volunteer Workshop
Funded by 8CP Council. Short piece of work to establish nature and eagerness of young people to
volunteer.
Bounce back
Funded by BCP Council. 9-rnonth project to support h"nancial viability of local Charl￿eS and tomrnunity
group post covid.
Ukralne Infrastructure Fund
Funded by NAVCA. Project to help the Ukrainian refugee crisis in 8ournemouth. Christchurch and Poole.
Winter Crlsls 2022123
Funded by NHS Dorset. Short project working in partnership with NHS Dorset and Citizens Advice BCP to
provide 5LlPPOrt to people Most affected by the cost-of-living crisis.
.67.

COMMUNrrY ACTION NETWORK
NOTES TO THE FINANCIAL STATEMENT5 ICONTINUEDI
FOR THE YEAR ENDED 31 MARCH 2023
15 Des18nated fund5
The income fund5 Of the charity include the following designated funds which have been set aside out of
unrestricted funds by the trustees lor specific purp05e5'.
Movement in funds
Incoml
R•SoU￿•S
Balanu at
IAprfl 2022
sources
31 Maich 2023
Org development
Project development
Volunteer coordlnator
Training
38,238
51,865
21,736
676
14471
14671
116,3851
1401
37.791
31,398
7.851
1,077
120,0001
2,500
441
112,5L5
441
117,3391
117,5001
78.117
Organi53tional Development
Funds from our reserves have been utilised to fund a Partnership Management role. Estimated experiditure
date for thi5 project is March 2024.
Projtrt Dèveloprnent
Funds from reserves have been utili5ed to build capacity and corntTibute to improve productivity and
sustainability of the organi5ation. Estimated expenditure d6te for thi5 project 15 March 2024.
Volunteer <oordinator
Funds Irorn our reserves have been utalised to fund a Voltjnteer Cordinator role. Estimated expenditure
date for thi5 project is March 2024.
Tralnlng
Income received from training everits to be utalised to fund training expensÈ5. Estimated expenditure date
for thi5 projert 15 March 2024.
-68-

COMMUNITY AcfioN NETWORK
NOTES TO THE FINANCIAL %fATEMENTS ICONTINUEDI
FOR THE YEAR ENDED 31 MARCH 2023
16 Free Reserves Allocated 2022123
Of the unYe5tricted reserves of the following has been allocated internally for the year ended 2024..
Fundlng advlsor £17.500
The role is fixed term role.
Office coordlnator £26,563
The roSE 15 fixed term role.
Salary Uplift £14,000
Staff salary review should there need to be an increase in salary.
Sustainabillty Fund £135.032
Free reserves to sustain CAN lor 3 months whlle alternative support for VCS Is put in place, should our CORE
fundin8 cease.
Contingency Fund £45,000
Cover in line with Reserves pollcy for the long-term sickness, maternitylpaternity leave.
CORE £185,993
To cover CORE expenses.
CAN wellbeing Collaborative £34,059
To cover Budget costs.
17 Analysis of net assets between funds
Total
Total
Unrestricted Restricted
2023
2022
Fund bal3nces at 31 March 2023 are
represented bv..
Current assets/lliabilitiesl
644,654 4.252,259 4.896,913
4,938.606
644,654
4.252,259
4.896,913
4,938.606
-69-

COMMUNITY ACTION NETWORK
NOTES TO THE FINANCIAL STATEMENTS ICONTINVEDI
FOR THE YEAR ENDED 31 MARCH 2023
18 Operating lease commitments
At the reporrin8 end date the Community Artion Network had outst3ndln8 comrnitment5 for future
minimurn lease payments under non-cancellable operating1eases, which fall due as follows..
2023
2022
Within one year
Between two and five years
21.683
23,317
17,291
34,582
45,000
51,873
19 Related party transac￿on$
There were no relatèd party transactions durin8 the year, other than those disclosed in the Trustee5 note.
20 Cash generated from operatlons
2023
2022
(Deficitllsurpus for the year
141,6931
4,452,321
Movements in working capitsl..
Decrease in debtors
Increase in creditOTS
31.136
61,753
5,824
17,844
Cash generated from operations
51,196
4,475,989
.70-