VOLUI¥4TEER CENTRE GREENWICH Company No. 03832423 (England & Wal¢s) Charity no. 1081369 REPORT OF THE BOARD OF TRUSTEES AND ACCOUNTS YEAR ENDED 30 SEPTEMBER 2025 Killgston Burnw¢s Audit Ltd 308 Ewcll Road Surbiton Surrey KT6 7AL
VOLUNTEER CENTRE GREENWICH Contents Page No. Report of the Board of Trustees 2-20 Report of the Independent Auditor5 21-23 Statemellt of Financial Activities 24 Balance Sheet 25 Statement of Cashflows 26 Notey to the Finanelal Statements 27-37
VOLUNTEER CENTRE GREENWICH REPORT OF THE BOARD OF TRUSTEES FOR THE YEAR ENDED 30 SEFfEMBER 2025 The Board of Tmst¢¢s presents its report and audited financial statements for thc ycar ¢nd¢d 30 S¢ptember 2025. Reference and Administrative Information hari Name.. Volunteer Centre Greenwi¢h Chari R¢ stration Number". 1081369 Com istration Number: 3832423 yisler¢d Officc and crntional Address= Equitable House 1st Floor 7 General Gordon Square London SE18 6FH Board of Trustees Jonathan Frick¢r Chrls Grigsby Melanie Taylor D¢borah Wallis Kalc Askew Sarah Joseph William Wilson Duc Nuygen Alexandra Booth John Cowley Omar Hijab Chair (till May 25) Chair (from May 25) Vicc Chair Treasurer (from March 2025) (from June 25} (from June 25) Com Sccr¢ta Michelle Martin Senior Mana ement Tea Michelle M&rtin Liz Cutajar Nadine Fulk¢r Chief Executiv¢ Operations and ProJts Manager Training and Development Lead Auditors Kingston Burrowes Audit Ltd 308 Ew¢ll Road, Sud)iton, Sutreyy KT6 7AL BaDk Unity Tt Bank PLC, Nin¢ Brindl¢yplacq Birn)ingham Bl 2HB
VOLUNTEER CENTRE GREENWICH REPORT OF THE BOARD OF TRUSTEES YEAR ENDED 30 SEPTEMBER 2025 /contd... Strueture, Governan¢e and Management Governin Document The organisation is & charitable company limited by guarantee, incoTrorated on 26 August 1999 and registered as a charity on 30 June 2000. The company amended its Articles of Associatio before fornially ¢hanging the ¢ompany nam¢ to Voluntecrcentre Grcenwi¢h IVCG), extcnding its ar¢aofb¢ncfit to the rest of England. This enablcs th¢ organis#tion to usc onlin¢ bour¢¢S lo notify m¢mb¢rs of ihc AGM and to acccpt proxy voics. Thc objccls of thc chaLltablc conipany rcmain the same. Recruitment and A ointment of Board of Trnste The Directors of the Company ar¢ also charity trustccs for th¢ purp05¢5 of charity law and under the comp&Thy's Articles are known as members of the Board of Trustees. Under the requirements of the Articles of Association the Membe of the Board of Trnstees are elected to serve for a tenn of three years and a maximum of nine years after which th¢y may sland for r¢-cl¢ctioll aft¢r standing dow for one year. The Board of Trustees seeks to ensure the needs of volunteers are appropriately reflected through the diversity of the Trustee body. To enhance the pool of Trustees, the charity prok¢tiv¢ly adv¢rtis¢s and promotes access to the Board of Trustees by local volunteers. Trnstee Jndu¢tion and Traini Potential new Trnstee members are initially invited to observe a Trustee meeting following a meeting with the Chair. The potential Trnstee can then proceed io the application and int¢rvi¢w process. If successful, new Ttustee5 attend ath induction Session with thc Chi¢£ EK¢cutive. This cov¢rs: Tbe obligations of Board of Trustees members The main documents which set out the operational fran)ework for the clwity including the Articles of Associauon R¢sour¢ing and th¢ ¢utt¢nt fman¢ial position as s¢t out ill th¢ lat¢51 published accounts Future plans xtEd objcctivcs An induction and inforniaiion pa¢k is giv¢n to n¢w Trnst¢es drawing on inf0mtion from various Charity Commission publicaiiong and the Commiggion's Guide 'Th¢ Essential Trust¢¢" Th¢ pack also includes all the r¢levant papers and documents needed as well as minutes of the previous two Trustee meelings. The charity a]80 seeks to ensure a high level of skills and exp¢rien¢e from the voluntary, community and business s¢¢tors as well as r¢pr¢s¢ntalion from local volunleer-involving agencies.
VOLUNTEER CENTRE GREENWICH REPORT OF THE BOARD OF TRUSTEES FOR THE YEAR ENDED 30 SEPTEMBER 2025 Icontd... Trustee Inductlon and Trainin l¢ont'd... In an effort to maintain this broad skill mix an annual skills audit of the Board is conducted. In the evenl of particular skills being lost due to changes on the Boart individuals may be approached to apply for election. Rlsk mi2 ement The Board of TThstees has undertakcn a Teview of the principal risks to which th¢ charity is exposed and has ¢stsblish¢d systems and controls to mitigate those risks. External risks relating to the sustainability of funding for core functions have prompted a response, including the diversification of incomc streams. the development of consultancy and training services, and a reduction in exp¢nditur¢. How¢ver, income generation from training and consultancy has declined significantly, largely due to orgallisations and b¢neficiaries facing financial constraints and being unable to meel the costs of accrcditd training. This remains a key area of focus for VCG as part of thc rcvi¢w and development of its new five-y¢ar strategi¢ plan. Int¢rnal risks are managed through the ongoing refinement of PToccdures to ¢nsure consistent quality and effective delivery across all operational areas of the charitabl¢ company. Risk oversight is maintained by the Board of Trustees through th¢ uge of a robust risk assessment framework, which is reviewed regularly to ensure its continued effectiveness. anl$2tlonal Structsre Volunteer Centre Gr¢cnwi¢h bas a Board of Trustees of up to 15 members who meet at least four times during the year and aye responsible for the strategic direction and policy of th¢ charity. At pr¢s¢nt the Board of Trustees has eight memb¢rs from a variety of backgrounds relevant to the work of the chariry. The Company Secretary also attends Board meetings but has no voting Iights. DaY-traY responsibility for the provision of seThryces 15 delegated to the Chief Executive with assistan¢¢ from the Senior Managemeni Team. The Chief Executive is responsible for ensuring that the chariry d¢liv¢rs the services spccificd, that key perforniance indicators are met, 5up¢rvision meetings with ¢ach staff member are held and ensuTillg lh¢ team continue to develop their skills and workn'ng practices in lin¢ with good practice. Rel*ted Partle In so far as it is complementary to the charity's objects the charity is guided by both local and national policy. At a national level volunteering is guided by NCVO, at regional level through Lon(lon Plus and at local lev¢1 through the Volunteer Centre.
VOLUNTEER CENTRE GREENWICH REPORT OF THE BOAIiD OF TRUSTEES FOR THE YEAR ENDED 30 SEPTEMBER 2025 /¢onld... Objectives and Activities Our vislon Lives and communities positively changed tiuough volunteering. OUT Ini5sion EnTiching the live5 of individuals and communities by enhancing the value of volunteering? through supporting and creating opportunities for all. Volunteer Centre Greenwich aims to do this by: Promoting volunteering to disadvantaged groups and individuals Provtding infomialion and suppon (o all people seeking volunt¢ering opportunities Providing infonnation and support to organisations seeking volun*¢rs Providing support and training lo volunteers atKI those who work with volunteers Promoting good practice around volunteering Volunteer Centre Greenwich achieves the above by.. Providing a signposting service for people in the RBG who wish to volunteer throush a unique network of "outreach posts" which provide accessible infornwtion and appoilltments locally. Servicing the nctwork of registered groups and organisations. Any not-for-profit organisation can register their volunteering opportunities with Volunteer Centre Greenwich and have access to infom]ation, support and training in best practice when involving volunteers. Prolnoting volunteering by attcnding local cornmunity f¢5tivals, Icading on Grccnwich Volunteers. Week in June each year and providing tslks and presentations to groups. Promotion of volunteering through marketing and publi¢ity. D¢veloping innovative and new ways to reach all sections of the community through a range of development projects. Encouraging best practice and quality standards through providing a range of training workshops and publish¢d materials.
VOLUNTEER CENTRE GREENWICH REPORT OF THE BOAIU) OF TRUSTEES FOR THE YEAR ENDED 30 SEPTEMBER 2025 Icontd... Achlevements and Perfornianee Flnaneial Review The Charity's income for th¢ y¢ar end¢d 30 September 2025 was £334,781 (2024: £327.386). Total exp¢nditure for the year was £303,29412024: £317,811). resulting in a net surplus for th¢ year. Unrestricted funds carri¢d fotward at 30 September 2025 wcr¢ £65,484 {2024.. £46.419}. Restiicted funds relating to ongoing projccts totall¢d £22.084 at the year end (2024.. £9,662). During the fllwicial year. VCG experienced the closure of its Young People's Proj¢¢t following the cessation of funding. However, the Charity secured significant new and continued funding, including.. A rther three years, funding from The Henry Smith Charity for the Supported Volunteering Project. An additional year of funding from Public H¢alth to continue delivery of the Emotional Well-Being Proj¢ct. Funth'ng through th¢ Int¢grdted Care Board (ICB), managed by the Royal BoTough of Greenwich, to deliver thc volunteering ¢lement of the Women and Girls Pilot Project. Funding from Charities Togethcr supporting a six-borough, nine-partner initiative to transform volunteering in the NHS. Funding from Men¢ap to host and manage a Community ConnectOT role. Smaller grants to address digilal in¢quality and to provide volunteer Wayfinders supporting the closure of the Cutty Sark DLR ststion. As a r¢sult of Careful fjnancial management and su¢¢¢ssfvl income generation, VCG addcd £19,065 to its rescrvcs during the year. The Charity generai¢d £5,420 in earned income and achieved £3,297 in bank interest. Although VCG continues to generate some unrestri¢i¢d in¢ome, this remains below pre-pandemic levels. In light of s¢ctor-wide fimding reductions alld a d¢¢lin¢ in organisations able to purchase accredited courses- together with Ibe significant resources required lo deliver them- VCG took th¢ strategic decision to step down as an accredited training provider. Th¢ Charity is now focusing on cxpanding its portfolio of work5'hop-bas¢d training. VCG ¢xt¢nds its sincere thanks to all funders and patkn¢rs for their continued support. Reserves Policy The BoaThl und¢rtAkes a 'risk assessment, approach to sctting a reserves level. This ensures that the continuing work and ¢otnmitm¢nts of the Volunteer Centrc arc saf¢gu8rded and include ntingencies for rcdundall¢y, long tcrni sicl(ness, associaied matcrnity Icave costs and any legal costs in¢urr¢d if the organisalion should be wound up. Key futur¢ dcvclopmcllls in line with the
VOLUNTEER CENTRE GREENWICH REPORT OF THE BOARD OF TRUSTEES FOR THE YEAR ENDED 30 SEPTEMBER 2025 Icontd... Strat¢gic Plan havc also been assessed. This process is undertaken each year to ensure that the correct level of reserves deterniTned, is based on the cu]Tent obligations and requirements of the organisation. It was concluded that foT 2025-26 ihe range l¢v¢l of free reserves held by the Volunte¢r Centr¢ to meet these obltgations needed. plus a wind-up cosi reserve figure, to be £47,958 - £64.927. The unrestricted free reserves as at 30 September 2025 were £65,484. Central Volunteer Centre Actlvitles Volunteer Centre Greenwich's two core strands are to support its 868 member volunteer-involving organisations and to signpost local residents to volunteering opportunities within those organisations. The seNice continues to fo¢us on outreach and ¢ommuJJity engagement across the borough. whil¢ also enhancing the support off¢r to m¢tnbers by illCT¢asillg access to voluntc¢iing opportunities. Work has beett undertaken to develop a network of connections wtth community venues to engage local restdenis, enabling access to community groups and Service users who may benefil from volw]l¢¢ring and training opportunitics. Volunteer Advisors have been recrnited and trained in Making Every Opportunity Count (MEOC), InfOrntiOn, Advice and Guidallce, Safeguarding and GDPR. This enables them to pK)vid¢ supportiv¢ cngag¢mcnt, signposting or refeIng local people not only to training and volunteering roles, but also to wider services and community groups that can offer a more holistic impact. VCG continues to offer otte-t04)tte appointsnenls for individuals seeking volunteering opportunities at its centrally located office. Appointment availability has increased to six sessions every Tuesday, enabling support for a greater number of residents. Through this delivery modeL VCG engaged with 2,705 individuals during the reporting period via a rang¢ of activities including events, talks and on¢-tO-one appointments. This resulted in signposting to 373 volunteeEillg opportunities, with 206 individua15 rcc¢iving fac¢-to-facc support appointments. Volunseer Management Best Pra¢tice Training VCG continu¢$ to dcliver the cor¢ ¢ltm¢nts of its Voluntccr Manag¢m¢nt Best Practice training at no cost to volunteer-iThvolving organisalions {VIOs). The nd]llg environment remains challenging and operating costs continu¢ EO rise,. however, VCG recognises the importance of mainlaining high standards of volwiteer manag¢m¢nt across the borough and 18 ¢ommitt¢d to ensuring that cost does not pr¢yent a barrier to access. In addition, VCG delivers specialist training sessions on Dealing with Difficult Volulltee aud Volunteers and the Law.
VOLUNTEER CENTRE GREENWtCH REPORT OF THE BOAIU) OF TRUSTEES FOR THE YEAR ENDED 30 SEFtEMBER 2025 Icontd... Volunteers, Week and Re¢ognltlon 100 and 250 AwArds National Volunteers, Week takes place annually from the first Monday in Jun¢ and ¢¢lebrates the outstsnding contributions made by volunteers. VCG marked Volunteers, Week with a launch event in Woolwich town square, followed by a roadshow of events across the borough. These activitie5 ¢nabl¢d VCG to promote member organisations, volunleerillg opportunities, engage with lo¢al residents, and culminated in a celebratory ¢v¢nt, Recognilion 250. VCG'S Recognition Award S¢h¢me, now well eslablished, Comprises two awaTds'. Recognilion 100 and RecogniÈEON 250. Recognition 100 is a postal award recognising volunteers who havc contribut¢d 100 hours or rnorc to thcir organisation and to scrviccs across thc borough. Nominations ar¢ Submitted by registed member organisations. This year, 95 volunteers r¢¢¢iv¢d a certificate and a lctter of thanks from the Worshipful Mayor of Gr¢¢nwich and Voluntecr Centre Greenwich. In addition, 14 m¢mber organisations nominated 27 volunteers to attend th¢ Recognition 250 Award Ceremony. D¢livered in collaborntion with Myc¢na¢ House, the event was hcld in th¢ main hall with access to thc gardens, recolis1ng those voluThtccts who hav¢ contributed 250 hour5 or morc of their lime. Awards wcrc pr¢s¢nt¢d by Councillor Linda Bird, Deputy Mayor of Greenwich, and Councillor Sandra Bau¢r. Th¢ cclebration included afternoon tea and liv¢ piano music provided by voluntccr pianis¢ Jaden Brown. Each awardee r¢c¢iv¢d a framed photograph with the Mayor of Gieenwich, along with a framed certificate, as a lasting recognition of their dedication and contribution to their organisation and th¢ Royal Borough of Greenwich. Bridging Divides Dwing this reporting period, VCG'S PTim8ry focus has reinained on providing ¢oinprehensive membership s¢rviG¢s to our member organisations. Support has included oii¢-tQ-on¢ m¢ctings offering guidance on policies and proceduTCS, rol¢ d¢5rriplions, risk asscssm¢nts, and the pmvision of templates and promotional materia]s for volunt¢¢rin¥ rolG4. Volunteering opportunities hav¢ bcen actively promoted through VCG'S volunteer database. increasing inter¢st in member organisations, roles and contributing to the ¢ngag¢ment of 1,581 Dew volunteers. Membership has continued to grow, wilh 93 neiv org&ni8ations joinit)g during this period, bringing total membership to 876 organisations, including an increase in Global majority led groups. Direct one-tO•one support was provided to 44 member orggnisgtions. As part of our core gervices, VCG has continued to support ESOL (English for Speakers of other languages) learners by delivering outreach sessions designed to build confidence and English- language skills through volunt¢¢ring. VCG has maintained a strong pres¢n¢¢ ¥ross the borough, attending events in Thamesmead, Oreenwich, and Woolwich to strengthen connections with local groups and servi¢e providers. Additional outreach in¢luded participation at Woolwich Job Centre. GLLaB (Greenwich Local Labour and Business) Job Fair, Charlton Athletic Collununity Trust Job Fair and The Nest in Thamesmead.
VOLUNTEER CENTRE GREENWICH REPORT OF THE BOARD OF TRUSTEES FOR THE YEAR ENDED 30 SEPTEMBER 2025 l¢ontd... Volunteer Managem¢nt Workshops and Volvnte¢r Managers. Forums were delivered both online and fac¢-to-fa¢¢, providing members with up-to-date guidance, networking opportunities and support lo ensure the delivery tsf high*uality volunteer programmes. VCG continu¢s to host volunl¢¢r eoff¢¢ mornings, offcrcd both onlinc and in pcrsony providing opportunities for volunteers to ¢xplore Cunt rol¢s, mc¢t the team and tour the office. By offering onlinc and cv¢ning scssions. a widcr rangc of participants can acccss voluntcering opportunities, hclping to rejnove barricrs for those who prcfer face-to-facc discussions ov¢r compl¢ting application fonns. Monthly ncwslcttets are sent to all volunteers, highlighting new opportunities and support s¢rYi¢¢s across the borough. Volunteer roles and infornydtion are also promoted acro55 VCG'S six social media platforms, helping to reach a broader audience and make volunteering opportunities more
CC¢S5iblc.
Efforls lo expand volunteering within the NHS have strengthened our databas¢ and partncrships. VCG has support¢d NHS partn¢rs with rccrnitment processes, providing guidance to reduce bartieFS and cnablc mor¢ individua15 to access NHS volunteering opportunities. In partnership with Metro, GAVS and Lewisham and Greenwich NHS TrusL VCG delivered wothshops focuscd on tnalaria awareness within the Royal Borough of Greenwich. These w0ShopS cxplored batTiers faced by local communities in accessing pr¢v¢nlion and tY¢atm¢nl services and supported the c041esign of awareness-raising approaches througb PTomotional materials and campaigns. 15 Global Majority organisatitst]$ pJrticipated, helping to increase awareness a¢ross the borough. Quote from A member organls2tlon for support provided on volunteer recruitment: "I must iell you we are getting some wonderful volunteers through your database, it is really h¢lping support our recruitment process, especially as we are about to open the night shelter on the 27th October which runs to the end of March, and we rely on our volunl¢ers for th¢ support to our homeless guests." Greenwich Homeless Projeei Community Referral Platfort Th¢ Community Referral Platforni enables organisations to promote their services, aetivilies, and groups to local residents and other organisations. The plarforn) continues to grow, with an incr¢osing number of org&ni$ations with both existing VCG members and new organisations signing up. There are currently 83 actfvltles availabl¢ to thc public. including community groups. support groups, mental health services, exercise and fitness classes> youth centres, coffee and chat. alld mor¢. OUT plaiforni helps to tackle loneliness and isolation with the paihway allowing residents of the Royal Borough of Gre¢nwich to self-r¢f¢r dire¢tly to thes¢ servi¢¢5, improviELg access and supporting earlier engag¢m¢nt.
VOLUNTEER CENTRE GREEf4WICH REPORT OF THE BOARD OF TRUSTEES FOR THE YEAR ENDED 30 SEFfEMBER 2025 Icontd.. Emergency Planning VCG continucs to support a coordinated approach lo ¢m¢rgency planning betwccn th¢ voluntary and conllnunity sector and th¢ Royal Borough of Grccnwi¢h {RBG). A survey is issued to all new mornb¢rs rcgistering with VCG to cttsure we continuc to build covnprehensivc data on thc vital assets, skills, and resources tbat the voluntary, community and faith 5CCtor (VCFS) can provide tn the evcnt of an cmcrgen¢y. The Chief Executive ¢ontinues to attcnd Borough Resilience Forum mc¢tings and works in partncr5hip with th¢ Emergency Planning Team. A regular newsletter is Circulated to all members, providing up-to-date inforniation from Borough Resilience Fornm meetings, along with rel¢vanl gutdance and training opportunElies. In addition. VCG worked with VCFS organisalioo Unity Work5, to produ¢e an Easy Rcad version of the Emergency Booklet for sidents. VCG also secured funding to off¢r and faeilitale. in conjunction with RBG'S Emergency Planning Team, 2n extreme heat tabletop ¢xcrcis¢ for the sector, which wa5 attcnd¢d by 15 organisations. The exercise includ¢d a presentation from the Met OtTice, which provided valuabl¢ instghts into antieipafrd weather changes over the coming years, including higher temperatures and inereAsed rdinfall. and the associated risks of flooding. Following this exercise, a VCFS Emergency Plannin8 Steering Group was establishcd, with two meetings held during this period. Th¢ Chief Executivc was invited to present at City Hall oll VCG'S journey of collaix)Tation with the Royal Borollgh of Greenwich and th¢ Emergency Planning Unit, having been highlighted as an example of good practice. DLR- Wayfinders In partnership with Visit Greenwich and funded by ihe Royal Borough of Greenwi¢h (RBG), VCG was commtssioned to recruit alld manage a team of trained volunteers to provide tourist signposting support during the temporary Closure of the Cutty Sark DLR station. The WaYf1nde are based at the Grecnwich DLR London exit, with th¢ s¢heme established in Augusr 2025. VCG recruited 21 volunt¢ers to support shifts running from Friday to Sunday, betwe 10.00am and 6.00pm. During this reporting period, volunteers ¢ontribut¢d a total of 248 hours across 62 shifts alld engaged with and supported 1,602 visitors. One Wayfinder volunteer reflected on th¢tr ¢xperienc4 stating: 'Volunteering as a Wajftndei. Volunteer on a SunY Satt4rd(ty afterkzoon (9 Augusl) was a great eXFeriÉAcefor Me. Loods of visitors come lo the DLR slatiopi in Greenwich everyfive minutES. Greenwich is my home and I hope every visilor has a great andposEtive LYperEence when coming here. 10
VOLUNTEER CENTRE GREENWICH BEPORT OF THE BOARD OF TRUSTEES FOR THE YEAR ENDED 30 SEPTEMBER 2025 /contd. Training and Consultallcy This year saw the Conclusion of training delivered under the Adult and Community Learning contract. VCG focused on providing accredited training for proj¢cl deliv¢ry volunl¢ers. as w¢ll as workshop-based training for rnember organisations. Accrcdited training dclivered during tlu"s p¢riod included courses within thc Learning Group.. Preparation Jor Life and Work.. l. Mentoring- Level 2 2. Customer Service- Level 2 3. Employability- Level I VCG continues to deliver a comprehensive training and deYelopn]ent prOgrne to support volunleer-invoLvittg organisations (VIOS) ensuring that best practice is adopted, high standards are aintained, and volunteers have a positive experience. This year, VCG delivered volunteer management training covering.. Munaging and Recpwiling Volunleers Good Pructice Policies Iptclusive Volunteering Screening Volunleers Supervising aidsupporling Volunle8rs Deuling with Dijficuli Volunteers In addition to group scssions. VCG provided tailored training for individual organisations. Th¢ National Arniy Museum received volunteer management training. while The Carers Centre received Introduction to Mentoring? Safeguarding Training, and Professional Boundaries sessions. Througlk these ¢ombined programm¢s, VCG has continued tQ 5tr¢ngth¢n volunt¢er ¢ngagem¢nt. etthance organisalional capacity, and dcvclop volunte¢ts' skills to support their ongoing contribution to the IM)rough. Project Work Community Connector Project The Community Connector project is a specialist initiative host¢d by Voluntccr Ccntre Gr¢¢nwich in partnership with National Mencap. The project is led by a Community Connector- an individual with a learning disability- who provides a votce for other people with a learning disability living in Greenwi¢h and works io develop opportunities that support happier, healthier lives. This project has inforn]ed and enhanced VCG'S practices for supporting staff with learning disabiliii¢s. ensuring that processes are in¢lusiv¢ and reasonabl¢ adjustments ar¢ ¢onsAst¢ntly made. li
VOLUNTEER CENTRE GREENWICH REPORT OF THE BOARD OF TRUSTEES FOR THE YEAR ENDED 30 SEPTEMBER 2025 Icontd... Over th¢ past year. the Community Connector has contributed to planning th¢ AdeiEcap OurActive Commurtity project in Greenwich, engaging with people in the community to listen to their ideas, sharc experien¢es and help improve acce5S to activities. Thc proj¢ct has also focuscd on mapping the loeal offer for people with Icarniiig disabilities, id¢ntifying gaps and developing solution8. A series of Community Conncctor Forums have been held aeross diff¢r¢nt borough locations. providing & platform for individuals with learning disabilities to sharc ¢hall¢nges, expcrkenccs, and recomTnendalions for improving access to activiti¢s. In addition, the project has work¢d with local organisations lo provide seed ndIng, enabling them to deliver tailored activities for th¢ learniiig disability community. Through th¢s¢ efforts, th¢ Community Connector project has strcngthen¢d participation, inclusion, and representation for peoplc with l¢arnxng disabilities across Greenwich. EmotloDal and Well-being Support Project (EWB) Funding for the Emotional W¢llbeing Support Project was successfully renewcd in recognition of its impact, having supported 131 referrals up to March 2025. Greenwich Public Htalth agreed to coniinue funding the project for a rther y¢aT, frtsm April 2025 to March 2026. Sillce the commencemcnt of the new fimding period, the project has already r¢ceived 86 refeals, demonstrating sustained and increasing demand for the seryice. The project continues to empow¢r individuals through wc¢kly on¢-tO-one support delivered by trained volunteer Emotional Wellbeing Advisors. This support has enabl¢d service us¢rs to r¢build onfid¢nce, r¢duce feelings of loncliness and isolation and reconnect with their local communities. Individuals have consistently reported improvements in confidence, social connection and mcntal wellbeing. Up to April 2025, the project exceeded expectations by d¢livering 50 wellbeing activili¢s and h&s delivered a further 23 activities during the CUent funding period. These activities bave included walking sessions and other group-bas¢d activities, with the scrvice off¢r Continuing to expand. New activities introdu¢ed include dance sessions at The Plumstead Centre, renewed vislts to Mycenae House for group activities and mindfulness practi¢¢, alongside established art, cookery. yoga and wellbeing gcssions. Collectively, these aclivities have contribut¢d to increased feelings of optimism, Tel&xation and self-confiden¢¢ among parttcipants. The Iyalk and Talk sessions bave remained particularly popular. with an average weekly attendance of14 participants and a further nine individuals attending at least during the year. Sessions have included walks along the Riv¢r Tham¢s. visits to local patks, and guided foraging walks. The project also gffers training opporttmities that develop volunteers, skills and ¢nhan¢¢ fvture employment prospects. By April 2025. 22 new volunteers had been recruitcd, bringing the tot numbcr of active volunÉe¢rs to 48. Since April, a further 14 volunteers have been recruited and trained. 12
VOLUNTEER CENTRE GREENWICH REPORT OF THE BOARD OF TRUSTEES FOR THE YEAR ENDED 30 SEPTEMBER 2025 Icontd... Feedback from volunle¢r8 who have left the Service has been overwhelmingly ry>sitive, with many expressing satisfaction with their role and the support provided. Encouragingly, a SilfiCant number indicated they would be interested in returning to the project in the future should opporthnities arise. The project conliThues to be highly valued by parln¢r orgaThisations and referrers. During the year. a rcferrcr visited thc scrvice to shadow the project and providcd thc following feedback.. "J om so gratefvl rhat Greenwich residents have access to th service. It is such a blessing. Iam very opprÉeiatiVe ofhow efficieni the service and servicé s commt4nicaiÈon rtre wifk ihe rIdents. This Is ihf only befriending service ihot Iknovv ofin ihE bOr0gh. L7nd ikis 5ervEce has alivuys brought so vluch consistency to resideIS who nlay be sln4ggling wilh sociol isolalioii and their well.being. Thankyou so very miich to Volunteer Centre Greenwichfor all the suppor¢provided to the residenls Éhrou&thoui ihe ygors. Yourservicg h(Lsfilled a huge void. andJ optly hope li can eonlinuefor the lortg~tem. (Greenivich Mental Health) The Emotional Wellbeing Support Project continues to deliver strong and measurable outcomes for residents, volunteers. and the wider community. With rising referral numbers, high levels of ¢ngagement. positive wellbeinE OUt¢om¢s, and consistently strong stakeholder feedback, the project clearly addr¢ss¢s a ¢riti¢al gap in lo¢al provision. Continued expansion of a¢tiviti¢s and a strong focu5 on volunteer developtnent place the project in ay) cxocll¢nt position to sustain and grow 115 impact in the years ahead. Public He#ltb VCG was initially commissioned to support the Neighbourhood Inequality Development work across th¢ Royal Borough of Greenwich. This work focuses on building the capacity of local projects and organisalions by developing their volunteer management programmes through volunteer engagement and best practice training. While initial work began in this area, VCG was subsequently asked to consult on a new Specialist Community Champions volunteering role. In this initiative, Champions raise awareness of cancer in the conununity lo ¢n¢ourag¢ in¢r¢as¢d uplak¢ ofs¢r¢¢ning appointm¢nts. VCG is now supporting the recruitmenL management, and training of voluntccrs for this piogratnme, while also developing a range of engagement locations to start conversatiolls with residents and provide vital inforniation about ¢an¢er and cancer pathways. Supported Volunteerlng Projects Henry Smith Funded Supported Volunteering Project tn November, Volunteer Centre Greenwich received funding from thc Henry Smith Charity to continue delivery of the Supported Volunteering Project for a further three years, building on work deliv¢r¢d ov¢r th¢ previous stx years. While earlier fvllding focused on older adults with a learning disability or autism, this Thew fijnding round has cxpanded th¢ project's rea¢h to support individuals aged 18 and over living in the Royal Borough of Grecnwich. 13
VOLUNTEER CENTRE GREENWICH REPORT OF THE BOARD OF TRUSTEES FOR THE YEAR ENDED 30 SEPTEMBER 2025 Icontd... The project hos A strong employment focus, with VCG cesSing specialist employment support for this element. During this year, 24 individuals were supported with 13 successfully securing volunteering placernents. Notsbly, one participant who was furthcst from the job market has already progressed into paid employment. The project coniinues io build on establisbed pathways that support individuals to achieve their goals, underpinned by an cxpandillg team of committcd voluntccr tnentors. This y¢ar, a fih¢r cight mcntors w¢r¢ recrnitcd and traincd, ¢h of whom has been successfully matched with 8 mentee. Thc proje has also continued to work c105ely with conununity groups to develop and s¢¢ur¢ bespoke volunteering roles for individuals with learning disabilities And autism. To further eDhanc¢ cmployability, the project dclivered a Customer s¢ryi¢¢ ¢ourse and developed a s¢ri¢s of employability workshops covering topics such as online job scarching and Microsoft T¢aJns interviews, enabling individuals lo gain experience of real-world r¢crnitm¢nt processes. Thes¢ workshops will be delivcrcd duri8 the final quarter of the year. Royal Borough of Greeniyich Funded Supported Volunteering Project This year marked the second year of funding from the Royal Borough of Greenwich to support adults with a learning disability. including individuals with more compleA needs. Th¢ partners on thL5 proj¢ct ate Volunteer Centrc Grccnwich, Unity Works, and Greenwich Mencap, with each organisation playtng a distinct role in improving Cmployabilily, social connection, and mcntal wellbeing. Volunteer Centr¢ Gre¢nwich's role within the partnership is to recruit, train, and support a team of volunteer mentors who work one-to-one with individuals to help them identify goals and progress towards them. The project supports the creation of bespoke volunteering roles within organisations. alongside opporlunities in areas such as gardening, community libraries, and athninistration. During this year, tell mentors supported I l individuals with a learning disability. including five peopl¢ with more complex nceds. A key element of the proje¢l is supporting individuals to access community-based activities and build confidence. As part of this, participants have taken part in weekly walking groups, art tivities, and community cookery sessions, helping to strengthen social ¢onn¢¢tions and improve wellbeing. Volunteer Centre Greenwich continues lo play a valuable role within the ROY Borough of Gr¢¢nwirh's offer for adults with a l¢aming disability. Throu attendance at thc Lcaming Disability Partnership Board and the Autism Strat¢gy Group. project staff work to enhance life experiences for adults with a l¢aming disability or autism a¢ross the borough. In September, thc project achi¢ved reaccreditation for the Mentoring Quality Mark, demonstrating the high standard of delivery within Volunteer CeDtre Grc¢nwi¢h's Supported Volunteering Project. 14
VOLUIYTEER CENTRE GREEIYWICH REPORT OF THE BOARD OF TRUSTEES FOR THE YEAR ENDED 30 SEPTEMBER 2025 Jcontd... Volunteering Wlthout Barrlers This new initiative brings together nine core delivery partners- King's College Hospital Charity, Bexley Voluntary Service Council {BVSC), Volunteer Centre Greenwich, Guy's and St Thomas. NHS Foundation Trnst, South London and Maudsley NHS Foundation Trust. Oxleas NHS Foundation Trust, Lewisham and Greenwich NHS Trust, Community Links Bromley and the South East London Integrated Care System - to reshape the landscape of volunteering aeross South East Londoll. The project aims to align health and eare priorities, improve the volunteer expLYicnce and foster inclugivity through the devclopmcnt of a VoltsKteerEAg without Buri'iers model. This model will co- cr¢at¢ fl¢xible volunte¢rillg opportunities through the introduction of & single volunl¢¢r r¢gist¢r and a 'voluntccring passport,, breaking down organisalional silos, supporting diverse Communiti And addressing health inequalities. It will also ensure a more consistent and positive experience for volunteers, while enabling innovative approaches to the recrnitment, support and deployment of volunteers to be adopted and shared across th¢ parth¢rship. To date, all partner organisations have been surveyed io understand existing processes, and volunt¢rfs have either compleied a survey or participat¢d in focus groups to provide valuable feedback on their experiences. This work has infom]ed a review of volunteer roles across the sector, using a 'pyramid' approa¢h to detemiine the level of training and checks required, based on the level of responsibility and risk asSSment of the role. Thc partn¢rship is also progr¢ssing work to standardise approaches to volunteer recruitment. Women and Girls Project The Women and Girls Health Ambassador Programme, funded by Public Healtty was launched in March 2025. The programme &ims to support womell aiid girls across the Royal Borough of Greenwich, with a particular focus on marginalised communities experiencing the greatest health in¢qualTtics. Ils objectives dr¢ to fostcr opcn and infornied ¢onveEbdtions dbout women's health, raise awareness of the Women's Health Hub. and signpost individuals to appropriatc local s¢ryic¢s. To deliver this, 32 women were su¢¢essfvlly trained as Health Ambassadors, with nine volunteers taking on Lead Ambassador roles. Lead Ambassadors focused on researching relevant community events and identifying groups to engage with to promote the programme. Outreach activity included Contacting over 700 Volunteer Centre Greenwich member organisations and community groups to raise awareness of ibe initiative. This g¢nerated significallt int¢r¢st. with many organisaiions responding positivcly and Tanging ambassador visits to wom¢n's groups and community events. A range of infornjation and outreach resources were dev¢lop¢d. supporting ambassadors to attend 33 coynmunity events acTOSS Greenwich. Activities included providing guidance on accessing the online Women's Health Hub. deliveTing workshops, and giving presentations and talks on women's healtb. Feedback was collected at each event to support ongoing Monitori ensuring the 15
VOLUNTEER CENTRE GREENWICH REPORT OF THE BOARD OF TRUSTEES FOR THE YEAR ENDED 30 SEPTEMBER 2025 /¢ontd... programme remained respongive to community needs and effectively reach¢d women most at risk of health inequalilies. Th¢ Ambassadors have succcssfully built meingfUl connections with wom¢n in lo¢al coinmunitics, in¢re28ing awareness of availablc sUPPOrt and improving access to thc Women's Health Hub. In its first two quarters. the Womcn and Girls Health Ambassador Programme has made strong progrcss, d¢monstr&ting successful volwitc¢r r¢crnilm¢nt ret¢ntion, strcngthcncd coJnmullity partncrships, and wid¢-r¢acbing engagement with womcn across th¢ borough. The programme is not only improving awarelle55 and access to women's health support but is also generating valuable insight that is helping to shapc local health service provision. Strong foundations are now in place for continued growth, impacL and long-terni sustainability. Woolwlch Frollt Room (IR) This project, funded by the National Loltery until June 2026, provide.8 weekly support to enable individuals lo acc¢ss a range of voluntecTing opportunities. The project recruits, Irains and sUPPOrts wellbeing adviscrs who are available on site two day% per week to a88ist participants with prdclica tasks, including fonn completion and signposting to other sourc¢s of support. During this y¢ar, the project delivcrcd 78 wellbeing activities, including walking groups, roff¢e and chat sessions. art sessions, IT support {"Know YOUT D¢vi¢¢'J, chair-based exercise. yog4 mindfulness, and games sessions. Seven coffee and chat Scssions were hosted during this period. The project has maintained a strong pr¢5¢n¢¢ at Woolwich Front Room, gupporting 195 individuals through advice, guidance, or participation in activities. The ongoing drop-in provision, offering advice on cngaging with volunteering? COTilinues Iv b¥ # valued addition to VCG'S servic¢s. The project has also continued to support individuals with their ICT (information and omjnunication tec]mology} n¢¢ds, providing ongoing one-tOThone, personaliscd support to help participants bllild confidence and understanding in using their devices. A total of 48 people were signposted to other support services. Additionally, a local artist provided exp¢rt guidance and support to the art group, working with participants over several weeks to create a ran8¢ of artworks. Young Greenwl¢h The Young People's Project, funded by Young Gr¢¢nwich in 2024. was design¢d to support young people aged 16-19 who were not in cmployment, education, or training (NEET) in the Royal Borough of Gr¢cnwi¢h. The aim of the projcct was to equip participants with the skills. expcricncc, and confidence needed to begin a ceer within the hospitality and tourism %ector. Originally planned to support 15 young people, th¢ project delivered tailored mentoring, industry-relevant trainin& and a¢ce&s to meaning1 work experience opportunities. 16
VOLuNfEER CE]YTRE GREET4WICH REPORT OF THE BOARD OF TRUSTEES FOR THE YEAR ENDED 30 SEPTEMBER 2025 l¢ontd... To d¢liv¢r th¢ programme. a team of skill¢d busin¢ss mentoys with direct experience in hospitality and tourism was recruited. supporte(t and managed. Strong partnerships were established with Visil Gre¢nwich and key employers, including Thames Clippers, Ihe Intercontinental London. The 02 and The 02 Arena, enabling participants to access high-quality work experience plaeements. The project a]so worked ¢losely with Young Gr¢enwich partn¢rs to support ¢ff¢clive referrals and collaboratcd with charits'es and sector-bascd organisations lo ¢real¢ voluTht¢¢Ting opportuniÉi¢s that enhted employability and skills d¢velopment. During the d¢liv¢ry period, the proje¢t also provided two additional barista trnining courses, supporting six young pcoplc to gain practical. industry-relcvant skills that further strcngthcned their employability within the hospiiality sector. The proje¢t concluded in April 2025 and received a total of 31 refe]Thls. Of these, 17 young people actively cThgagcd with thc progran]me and wcrc successfully matched with busiThess mentors who providcd ongoing guidance and support. By the cnd of th¢ project, all participants achieved positive progression outcomes.. six secured paid employment, four enrolled in college courses, ttvo returned to ¢duLatiun, and fiv¢ ¢ngaging in VoluntrINg pla¢¢m¢nts d¢signed to build skills, confidcnc¢, and work rcadiness. In addition to measurable education and employment outcomes, participants reported improved understanding of workplace expectations ATLd employability skills. Many also highlight¢d increased onfid¢nee. self-worth, and a stroDgcT s¢nsc of cowJ¢ction to thcir local community. demonstrating the wider social value of the project. Overall, the Young Peopl¢'s Proje successfully met it5 objectives and demonstrated the effectiveness of mentoring. partnership working, and targeted skills development in supporting young people to progress towards sustainable education, training, and employment pathway. How Our Activities Aehieve Public Benefit setting our objectives and planning OUT activities. the Board of Trnstees has given careful consideration to the Chlty Commission's general guidance on publi¢ benefit. Our purpos¢, main activities and who we try to help have been described above. All out charitable activtties focus on promoting volunteering as a m¢ans of tackling social isolation and increasing healih and well-being and are undertaken to further our clLaritable purposes for the public benefit. We do this by offering a service to all the people of Greenwich who wish to access volunteering opportunities and the s¢rvi¢e is promot¢d through a wide and varied rang¢ ofnetworks. VCG Provides a service to two client groups; individuals who wish to voluntccr and voluntcer-involving organisations. Jn line with our aims and objectives, VCG supports r¢gisler¢d voluntary and ¢ommunity groups to publicis¢ th¢ir volunteering opportuniiies and advises on good prn¢tice when involving volulltccrs. 17
VOLUNTEER CENTRE GREENWICH REPORT OF THE BOARD OF TRUSTEES FOR THE YEAR ENDED 30 SEPTEMBER 2025 Icontd... This ensures a high-quality, diverse range of volunteering opportunitics is available for the local residenls of Gr¢enwich. W¢ also offer training and consultancy input to organisation5 wishing to develop volunteering and have been &ctively involved in supporting their volunteering programm¢s in the borough. Our statls1i¢s show that our services have: Increased &wareness locally and fiwth¢r afield about the valuc of volunteering for individuals and about good pra¢ti¢e in voluntccring- Developed a better und¢rstanding amongst dccision-mak¢rs and influellcers about the contribution that volunteeTing can makc as part of civil society- Provid¢d increased access into volunt¢¢ring for people from different seetiong of the local community,. lllcr¢as¢d individual skills and ¢onfidence and prospects for employment. Pl#ns for Future Perlods VCG is pr¢paring to commcnce the development of its new five-year Stratcgi¢ Plan, which will set the organisation's tllre direction. A review of d¢liv¢ry under the current five-year plan and subsequent two-year extension has been complctcd, and a strntegic planning day involving Trustccs and staff is scheduled for 24 February 2026. This session will provid¢ un opportunity to reflect on the prcvious period and to consider emerging opportunities, risks. and extcmal factors, alongside their impact on VCG, its meinber organisalioTES, and loeal residents. As part of ongoing strategic d¢c1sion-m4lng, VCG has taken the decision to withdraw as dn accreditcd training centre. This reflects an ass¢ssm¢nt that the staff and tutor resourccs required increasingly outweighed demand, particularly in the context of reduced funding available to member organ?sations. VCG 711 explore how b¢st io utilise existing resources and te¢lwology, alongside feedback from member organisation$, to ensure that s¢rvi¢es are delivered whcrc th¢y are mosi needed and provide the greatest level of support. The organisation will continue to operate a hybrid working model, which has proven effective for VCG, its m¢mbers, partners and other stak¢holders. Accessibility remains a core consideration across all of VCG'S work, and the organisation will conlinue to offer a range of engag¢mcnt methods to ensure inclusivity- 18
VOLUNTEER CE]¥4TRE GREENWICH REPORT OF THE BOARD OF TRUSTEES FOR THE YEAR ENDED 30 SEPTEMBER 2025 /¢ontd... VCG remains ¢ommitted to securing fvnding to sustain and d¢v¢lop its Core and project acts'vity, enabling the organisalion to meet its chaiitable aims alld obj¢clives and support future development in line with the new Strategic Plan. Trustees, ResponslbllltSes Statement Thc Trustccs (who arc also dircctors of Voluntccr Ccnlrc Grccnwich for thc purposcs of company law) are rcsponsible for prcparing thc Truslees, Annual Rcport and tbc fmancial statements in ac¢ordan¢e with applicable law and United Kingdom Accounting Standards (United Kingdom G¢n¢rally Ac¢¢pt¢d Accounting Practicc). Cornpany law requires the trnstees to prepare financial statemenls for each financial year. Under ¢ompany law the trustees must not approve the financial statements unless they are satisfied that ihey give a true and fair view of stale of affairs of the charitable compally and of the iiicoming resources and applT¢ation of resources, including the illcomc and expenditure, of th¢ charitabl¢ company for that period. In preparing these financial statements, the trnsteeg 8re required to.. Select suitsbl¢ accounting polici&9 and then apply them consistently- Observe th¢ methods and prin¢iples in the Charili¢s SORP 2019 (FRS 102). Make judgements and estimates that are reasonable and prudent; State whether applicable UK Accounting Standards have been followed, subject to any material departures disclosed and explained in the flliancial statements. Prepare the financial siatements on the going concern basis unlegs it is inappropri&te to presume that the charitable company will contillue in operniion. The trugtees are responsible for k¢epin£ adtrquate accouniing records that disclose with reasonable accuracy at any time the financial p0511ion of the charitable company and enable them to ensure that Ihe financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charitable company and hence for taking reasonable steps for tbe prevention and detection of fraud and other irregularities. tn so far as thc tNstccs arc awarc: Th¢re is no relevant audit infonllation which the charitable company's auditor is unawar¢' and The tNslees have taken all steps that they ought to have to make themselves aware of any relevant audit inforn)ation and to cstablish that the auditor is aware of that infornHtion. The trustees are responsible for the maintenance and integrity of the co4Nxate and f]nancial inforniation included on th¢ charitable company's website. Legislation in the United Kingdom governing the prepatiOn and dissemination of financxai st&tement8 may differ from legislation in other jUTisdsctions. 19
VOLUNTEER CENTRE GREEr4CH REPORT OF THE BOARD OF TRUSTEES FOR THE YEAR ENDED 30 SEIryEMBER 2025 Icontd.. Auditors A resolution io appoint Kingston Burrowes Audit Ltd as auditors will be put lo the Annual General m¢¢ting. This report h&q been prepared in accordance with the Statement of Reci)mmended Practice.. Accounting and Reporting by Charities and in accordance with the sp¢ciai provisions relating to companies subject to the small companies r¢gime within part 15 of thc Companies Act 2006. Approvcd by th¢ Board of TnteeS on 3(• 2026 and $ign¢d Im its behalf by: CbrK$ Grigsby { Trust¢¢ 20
REPORT OF THE IIYDEPEINDENT AUDITORS TO THE NIElBERs OF VOLUNTEER CENTRE GREENWICH Oplnlfrn We have audited the fsnan¢i81 statements of Volunteer Centre Greenwich (Ihe 'charitable company.) foT the year endcd 30 September 2025 which Comprise the Statement of Financial Activities, Balance Sheet, Staiement of Cash Flows and notes to the financial siatements, including signifi¢anr accounting policies. The financial reporting fra]nework that has been applied in their preparatioll is applicable lawand United Kingdom Accounting Standards, including Financial Rewrting StaDdaTd 102 The Fiiiancial Reporling Siondard pplicttble irt ihe UKarRdRepublic oj'lreland (United Kingdom Generally Aceepted Accounting Practice). Ill our opinion the financial statements.. give a trne and fair view of the $tate of the charitable company's affairs as at 30 September 2025. and of its incoming resources and application of resources, including its income and expenditure. for the year then ended.. have been properly prepared in accorda1¢ with United Kingdom Generally Accepted Accounting Practice; and have been prepared in accordanLY with the requirements of the Companies Act 2006. Basis for opinion We conducted our audit in accordance with International Standards on Auditing {UKI {ISAs {UK)l and applicable law. Our responsibilities under those standards are fiwther destribed in the Auditor's responsibilities for the audit of the financial statements s¢ction of our report. We are independellt of the haritable copanY in accoidance with the ethical quireMentS that are relevant to our audit of the financial st8teTnents in the UK. including the FRC'S Ethical Standard. and we have fi]Ifilled our other ethical r¢sponsibiliti¢s in accordance with th¢s¢ r¢quiren)¢nts. W¢ beli¢v¢ that th¢ audit ¢vid¢ncc wc hav¢ obtsined IS 5ufficienl and appropriate to provide a basis forour opinion. ConclusSons relatlng to golng colleern In auditing the finan¢ial statements, we have ¢OD¢luded that the trustees, use of the going ctsncen] basi5 of aceounting in the preparation of the financial statements is appropriate. Based on the work we have perfonned. we have not identified any materiAI uncertainties relating to events or onditions that, individually or collectively, may cast significant dollbt on the charitable company's ability to ¢ontsnu¢ as a going con¢cm for a p¢riod of at Iczst ttvclv¢ mvnth$ from wh¢rt th¢ fitthn¢ial $tat¢rncnts are authorised lor issue. Our respsIbilitIeS md ihe responsibilities of the trustees with respeci to going coM¢ern are described in the relevant sections of this Te]x>rt. Other Inf•nllado The other inforniation comprises the inforniation included in the ttees, report, other than the finan¢ial siatements and our auditor's repon thereon. The trustees are respwsible for the other iDforn)alton contained within the trustees, report. Our opinion on the fancial statements does not cover the other information and, except to lh¢ ¢xtent otherwise explxcitly stated in our report, w¢ do not express any fomi of assurance conclusion thereon. OuTrespon5ibility i5 to read the other information aT]d, in doing 50. conssder whether the other infomiation is materi311y inconsistent with the financial st8temenis or our knowledge obtained in the eourse of the audit or othenvise appears lobe materially misstaied. If we identify sueh material ineonsisteneies or apparent material misstatements, we are required to det¢rniine whether this gives rise to a material mis5tatcincnt in thc finanrial statCTncnts thcrn5clvcs. If, bas¢d on the work we have performed. we conclude that there 15 a terial Jni55tatement of this other Informatio we are required to report that f&ct. We hav¢ nothing to r¢port in this r¢gard. 21
REPORT OF THE IIYDEPENDENT AUDITORS TO THE MEMBERS OF VOLUNTEER CENTRE GREENWICH Opfinions on •ther matters prescribed by the CompaDtes Aet 20116 In OUT opinion, based on the work undertaken sn the course of the audit.. the infomiation given in th¢ ttvste¢s' TetK>rt lillcorw)rating the dire¢tors' report) for the financial year for which the f]n8ncial 5tateTtLents are Prepared 1$ con51Stent wKth the financial statements- and th¢ directors. rOrt been prepared in accordanc£ WEth applicable legal requircm¢nts. M8tter5 on which we are requlred to report by exteptlo In th¢ light of the knowledge and undcrstanding of thc charitttblc company and its ¢nvironm¢nt obtained i the COUTse of the audit, we hav¢ not identified rnaterial misstatements in the diTectors' report. We have nothing to report in respect of the following matters in relation to which the Compatiies Act 2006 requires us to report to you if, in our opinion.. adequate accounting records have not been kepl or returns adequate for our audit have not been received from branches noi visited by us. or the finan¢ial statements are not in agr¢cm¢nt with th¢ a¢¢ounting records at)d returns. or certain dis¢losure$ of direciors, remuneratson specified by law are not made- or w¢ have not received all the infomiatiot) and ¢xplallalions we wuire for our audit. or th¢ trustees were not enti¢led to prepare the fiwaneial aternellts in a¢¢ordan¢e with the small companies, regime and take advantsi¥e of the small companies, exe2nptlODS pryating the directors, r¢port and from the requirement to prepar¢ a strategic Teport. Responsibilities of trustee5 As explain rnore fully iT] the trustees, r¢sw)nsibilities stateme setout on pages 19 and 20, th¢tru$tee5 (who are also the directors of the charitable company for the pury)ose5 of cornpany law) are responsible for the preparation of the financial staternents for beiDg satisf1ed that ihey giv¢ a true and fakr view. and for such inten1 control as the trustees detem]ine is necessary tt) enable the preparation L>f fuuncial statements that are fr¢¢ frorn rnateTial l$Statement, whether du¢ to fraud or error. Jnpreparing the fmanciai ststements, thetrustees areresponsible for assessing the charitable con]Wdlly'S ability to ¢ontinue as a going conttrn disclosing, as applicable, tte[S related to going Concern and using the going concetn basis of a¢counting unless the trustte5 either intend to liquidate the challt&ble company or to ce8S¢ operations. or have no rea]istic alternative but to do 59. Audltor's respoJb$ibilldes for the audlt of tbe fin9nci81 stalemellts Our objective5 are to obtain reasonable a6surthnc¢ about whether the finan¢Eal staternenls a whole are free from [nater1 misstaternent. wbether due to fraud or ¢m)r, and to issue an auditor's report that includes our opinion. Reasonable assuranc¢ is a high level of assurance. bui is not a guarante¢ that an audÉt conducted in accoTdance with ISAS (UK) will always detett amaterial misstatement it exists. Mi5ststements can arise from fraud or emr and are considered material if. individually or in the aggregate, they could reasonably be expected to influence the economic dccisions of us¢rs takctt on the basis of these fjnancial stat¢m¢nts. 22
REPORT OF THE INDEPENDENT AUDITORS TO THE MEMBERS OF VOLUNTEER CENTRE GREENWICH Irregularities. including fraud, &Te instances of non-compliaace with laws and regulations. We design procedures in line with our responsibiltti¢s, outlined above. to detect material missratements in respect of iTregularities, in¢ludiDg fraud. The ext¢nl to whi¢h our pro¢edur¢s are ¢apabl¢ of d¢t¢cting irreguiaritL¢S, including fraud is detsiled below-. Enquiry of manag¢ment and those Charged with govemance about actual and potential litigation or claiins and the identification of noD-compliance with laws alld regulations. Reviewing minuies of meetings of those Charged with governance. Reviewing fittancial statement dis¢losuies and testing to supporting documentstion to assess compliance will) applicable law5 and regulation5. Auditing the risk of management override of controls. including testing journal entries and other adjustments for appropriateness; assessing whether the judgements made in making accounting e5tiTnates are indi¢ative of a ptstenlial bias- and evaluating the busine&s rationale of any signifieallt transactions that are unusual or outside the normal course of business. Performing analyticalprocedures tLiidentify any unusual orunexpectedrelationships thatmayindicate risks of material rnisstatement due to fraud. Professiot)al scepticism in course of the audit and with audit sampling in material audit areas. Because of the inherent limitations ofan audit, there 1% a risk that we will Thotdetect all irregularittes, includiDg those leath.ng to a material misstatement in the firn¢la1 ststements or non-compliance with regulation. This risk inereases the more that compliance with a law or regulation is removed frorn the events and transactions reflected in the financial statements. as we will be less lftkely to become aware of instsnces of non-compliance. Th¢ risk is also gr¢atcr r¢garding irr¢gularities o¢¢urring due to fraud rather than eor, as fraud involve8 int¢ntional cooeealment, forgery, ¢ollusion, omisston or misr¢presentation. A further description of our responsibilities is available on ihe Financial Reporting Council's websit¢ at: www.frc.or .uklaudstorsres 0115ibilities. Thi"s descEiPtion forn part of our auditor's rq)ort. Use of our report This report is made solely to the charitable company's members. as a body. in accordance with Chapter 3 of Part 16 of the Companies Act 2VU6. Our audit work has been undertaken so that we might State to the charitsble company's members those matters we are required to state to them in an auditor's report and for no other pujpose. To The fvllesi extent permitted by law. we do not accept or assume responsibiliry io anyone other than the charitable company and the chariiable company's members as a body, for our audit work, for this reporL or for the opinions we have forrntd. Kevin Fisher BA FCA CTA {Senior Statutory Allditor) For and on behalf of Kingston Bujrowes Audit Ltd Statutory Auditors 308 Ewell Road Surbiton Surrey KT6 7AL 9_6-262< 23
VOLUNTEER CENTRE GREENWICH STATEMENT OF FINANCIAL ACTIVITIES (INCLUDING INCOME AND EXPENDITURE ACCOU FOR THE YEAR ENDED 30 SEPTEMBER 2025 Unrestricted Restricted Fund$ Funds 2025 2024 Note Income from: Donaiions and grants Charitable activities Investmenl incom¢ 66.977 66,977 259.087 264,507 3,297 73,712 252,312 1,362 5,420 3,297 Totsl 8.717 326.064 334,781 327,386 Expellditure on: Raising funds Charitable activities Running costs charged to fundeTS 15,012 43,832 (33,768) 15,012 244.450 288,282 33,768 14,817 302,994 Total 25,076 278.218 303,294 317,811 l¥et Income {16,359) 35,424 47,846 (35,424) 31,487 9.575 Transfers between funds Net movement ill funds 19.065 12,422 31,487 9,575 Reconciliation of funds". Total funds brought fonvard 15 46,419 9,662 56,081 46,506 TotAI funds carrled forward 15 65,484 22,084 87,568 £56,081 All incom¢ and expettditure is derived from continuing activities. Thc SOFA includes all gains and losses recogniscd during th¢ p¢riod. The notes forni part of thcsc financial statements. 24
VOLUNTEER CENTRE GREENWRCH Company No. 3832423 (England & Wales) BALANCE SHEET AS AT 30 SEPTEMBER 2025 2025 2024 ]¥4otes Fixed assets Tangible Fixed Assets 12 Current assets D¢btQTS Cash at Bank 13 27,172 190,738 44,221 106,363 217,910 150,584 Creditors: amounts falling due within one year 14 130,342 94,503 Net current issets 87,568 56,081 Net a55ets 16 £87,568 £56,081 Funds: Unrestricted funds General fund 15 65,484 46,419 R¢strict¢d Funds 15 22,084 9,662 Total funds 15 £87,568 £56,081 These accounts have been pr¢pared in ac¢ordan¢e with the special provisions of Part 15 of the Companies Act 2006 relating to small ¢ompani¢s. Approved by the directors and trustees on 11 2026 and sxgned on th¢ir b¢half. DelK)rah WAIIIS Trustee and Treasurer The notes forni part of ihese financial Staiements. 25
VOLUNTEER CENTRE GREENWICH Company No. 3832423 {England & Wales) STATEMENT OF CASH FLOWS FOR THE YEAR ENDED 30 SEPTEMBER 2025 2025 2024 Note5 Ne¢ Cash inllowl(ouffloiv) from Operating a¢¢ivities 17 81,078 82,261 Cash flow from investAng activities Inv¢slm¢nt income 3.297 1,362 Net calh provlded by Inv¢stlng a¢tivlties 3,297 1,362 Change in eash alld cash equivalent in the year 84,375 83,623 Cash at bank brought forward 106,363 22,740 Cash at bank carrled forivard £190,738 £106.363 The notes fonn part of ihese financial slaiements. 26
VOLUIYTEER CENTRE GREENWICH NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 SEPTEMBER 2025 l. Accounting policies General information and basis of preparation Volunteer Centre Greenwich is a private ei>mpany (No. 03832423) limited by guarantee registered in England and Wales. In the event of the charity being wound up, the liability in respect of the guarantee is limited to £1 per member of the charity- The address of the registered office is given in the "Reference and Adminigtrative InfornYdtion- on page 2 of these financial statements. The charity constitutes a public benefit entity as defined by FRS 102. The financial statements have been prepar¢d in a¢¢ordanee with Accounting and Reporting by Chan'tics: Statcmcnt of Reeommcndcd Practicc applicablc to charities prcparing their accounts in accordance with the Financial Rcportillg Standard applicabl¢ in th¢ UK and Republic of Ireland (FRS 102) issu¢d ill Octobcr 2019, the Financial Reporting Standard applicablc in ihc United Kingdom &T)d Rcpublic of Ireland (FRS 102), the Charities Act 2011, the Companies Act 2006 and UK Generally Accepted Aceounting Praciiee. Going Concern The tnjstees ¢onsider that it is appropriate to prepare the fLllancial statements on a going concern basis und¢r the historical cost convention. Thxs assumes that the charity will generate sufficient incoTn¢ and reduce its expenditure such that it will ¢ontinu¢ to in¢r¢ase th¢ sutplus. The significant accounting policies applied in the preparation of these financial statements are set out below. These polici¢s have been consistently applied to all years presented unless otherwise staled. Income recognition Iten)s of incoine are recognised in the fLnancial statements when all of the following criteria are met.. The chayity has entitlement to ihe fimds,. any perfo]ce conditions have been met or are fully within the control of the charity. there is sufficient certainty that receipt of the income is considered probable- and the amount can be measured reliably. Income from perfonnance related grants and contracts is recognised as the charity earns the right to consideration through delivery of the specified servi¢¢s. Expenditure recognition Expenditure 1$ recognised once 1here is a legal or constnjctive obligation to make payment to a third party, it is probable that settlernent will be requiied and the amount can be measured rcliably. ExpeEiditure includcs all irrecoverable VA T which is included as part of the relcvant cost. 27
VOLUNTEER CENTRE GREENWICH NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 SEPTEMBER 2025 Icontd.. Expenditurt re¢ognition /contd... Expenditure is classified under the following YLetivity headings.. Costs of raising funds comprises those costs associated with attracting Voluntary donations and grants Expcnditure on charitable activities comprises those cost5 associated with th¢ d¢liv¢ry of the various a¢tivities and services for the charity's beneficiarics. Expenditure includcs th05C Costs of a direct nature which can be allocalcd lo a spccific activity and algo includes indirect costs, including govcrnance Costs thét do not relatc to a specific a¢tÉvity but are necessary to support those activities. Support costs are apportioned to each activity on the basis of staff time. Fund accounting Unrestricted general funds are freely available foruse in furtherance of th¢ obj¢¢ls of th¢ ¢harity and whi¢h have not bccn designatcd for spccifi¢ purposes. D¢signated ndS are unrestricted ndS set aside by the trustees for particular purposes. Restricted fund5 aTC fid$ which ¢an only be uscd in accordance with specific restrictions imposed by the donor or which havc bccTh raised for & particular purpose. Tangible fixed assets and depreeiation Tangible assets costing Tnor¢ than £1,000 are capitalised and are stated at costs less accumulated depr¢ciatii)n. Depreciation is provided so as to wiite off the cost of cach asset, less estimated residual value, over its estimated useful lif¢ at th¢ following annual rates.. Computer equipment Office equipment 330/0 straIt line 250/0 Strdight line Leases Operating lease rentals ar¢ charg¢d to the Statement of Financial Activities on a slraight lin¢ basis ovci thc period of the lease. Penslons The charity contributes to Stakeholder Pension Schemes on behalf of its employees. Th¢s¢ s¢hemes are defined contribution pension schemes. Contributions payable under th¢b¢ s¢h¢m¢s are charged the Statement of Financial Activities in the year io which they relate. The charity has no liability under these schemes other ihan for the payment of thosc contributions. Debtors and ¢reditors Debtors and ¢reditors with no stated interest raie and receivable or payable within one year are recorded at transaction price. Any losses arising from impairnients are re¢ognised in expenditure. 28
VOLUNTEER CENTRE GREENWICH NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 SEFfEMBER 2025 Icontd... 2. Donations and grants Unrestricted Restricted Total 2025 Totsl 2024 R B of Greenwich Public Health- Emergency planning 14,477 14,477 14.400 City Bridge Trusl- Cor¢ 52,500 52,500 54.269 Donations 5.043 66,977 66,977 £73,712 Of the £73,712 recognised in 2024. £5,043 was in respect of unrestricted funds and £68,669 was restricted funds. 3. lllcome from charltable actlvltles Unrestricted Restricted Total 2025 Total 2024 Volunleerlng and Training Servi¢e$ Royal Borough of Grccnwich R B of Greenwich- Befriending R B of Greenwich-young Greenwich R B of Greenwich- Women & Girls Training 2nd eonsultancy fees etc. ACL- SFA Trainillg Kings- Volunteering wiihout balerS Lottery- Woolwich Front Room MENCAP- Community Champions The Supported VolllnteerlDg Prvject Lot]don Plus R B of Greenwich- HAS SV Henry Smith- 24127 47,797 42,028 16.180 32,000 47,797 42,028 16,180 32,000 5,420 45,OIK) 52,128 16,180 5,420 7,187 50,0(K) 15,976 10.000 8.752 15,976 10,000 8,752 3,333 5,000 35,084 38,4(Ml 35,571 50,783 35,571 50,783 £5,420 £259,087 £264,507 £252,312 Of th¢ £252,312 r¢¢ognised in 2024, £12.187 was unrestricted funds and £240.125 was r¢stricted fun(ts. 29
VOLUNTEER CENTRE GREENWICH NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 SEPTEMBER 2025 l¢ontd... 4. Cost Df raising funds Direct Costs Support Cosls Total 2025 Tot 2024 Fundraising activiiies £12.168 £2,844 £15,012 £14,817 All of the £14,817 expenditur¢ recognised in 2024. was chargcd lo unr¢stricted fimds. S. Cost of charitable ¥detivities Direct Costs Support Costs Total 2025 Tot41 2024 Volunteering services £237,594 £50,688 £288,282 £302,994 Of the £302,994 expenditure rccognis¢d in 2024, £40.444 was charged to unrcstrictcd funds and £262,550 was ¢harged to restricted funds. Running costs of £33,768 (2024.. £35,473) were recharged to restrictcd funds. O. Analy$l$ of dlrect costs 2025 2D24 Wages and salaries Fr¢¢lance & consultancy fccs Staff, volunteer training and recruitment Travel I subsisl¢n¢e ¢osts' Equipment purchased Volunteers, Week Other direct costs 212,008 3.293 8,521 4,596 4,943 2,252 1,981 228,394 19.IK17 1,609 2,908 755 ,208 2,371 237,594 £256,252 30
VOLUNTEER CENTRE GREENWICH NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 SEFfEMBER 2025 Icontd... 7. Anatysls ofsupport costs 2025 2024 Office costs Premises costs Publi¢ity & promotions Govcrnance costs (see 8 below) 26,347 11,081 4,880 8,380 23,568 11,685 3,501 7,988 50,688 £46.742 8. Governance costs 2025 2024 Wages and sa]aries AGM costs Audit fees 4,867 217 3,296 4,937 385 2,666 8,380 £7,988 9. Net income The n¢1 income for the year is stated after chaiging.. 2025 2024 Auditor's r¢munerdtion Operating lease ientals 3,296 11,081 £2,666 £11,685 10. Trustees, remuneratlon and expenses No trnstees received nor waived any remuneration during the year (2924.. rtone)- No trustees were reimbursed expeDs¢s IknAn8 the y¢ar [2024.. none). 31
VOLUNTEER CENTRE GREENWICH NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 SEPTEMBER 2025 l¢ontd... 11. Staff costs 2025 2024 Wages and salaries Social security costs Other pension costs 207,656 11,894 9,493 219,441 15,795 10,437 229,043 £245,673 Th¢r¢ were no employees who received toral employee benefits (excluding employer pension costs) of more than £60,000, in the year to 30 September 2025512024- Non¢l. The total ¢mployee benefits received by key management wcre £101,490 (2024 .. £98.424). Under FRS102. employee benefits include gross salaryy benefits in kind, ¢mploy¢r's national insurance and employer's pension ¢osls. Th¢ average number of employees during the year was 8 (2024..8). 12. TaDgible fixed assets Computer Equipment Cost: At l October 2024 and al 30 September 2025 16,840 Depreclatlon: At l Octob¢r 2024 alld at 30 September 2025 16,840 Net Book Value: At 31 October 2024 and at 30 September 2025 32
VOLuiYfEER CENTRE GREENWICH NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 SEvfEMBER 2025 lcontd... 13. Debtor5 2025 21124 Due wltbRn one yeJr Grallls rcccivablc Prcpayments 22,827 4,345 39.325 4,896 27,172 £44,221 14. Creditors: 2025 21124 Amounts falling due within one year: Tradc cr¢ditors D¢f¢rred grant incoinc (analysis bclow) Accrnals and other crediÉors 7,811 113,015 9,516 ,237 84,971 8,295 130,342 £94,503 Deferred income analysls Balance broughi forward at l October 2024 Additions in the year Amounts r¢l¢os¢d to incoming r¢sources 84,971 113,015 (84,971) 12,800 84,971 (12,800) Balance caTried forward at 30 September 2025 113,015 84,971 33
VOLUNTEER CENTRE GREENWICH NOTES TO THE FINANCIAL STATEMENrs FOR THE YEAR ENDED 30 SEPTEMBER 2025 /contd... 15. Movement in fund$ At Ioct 2024 Transfers Expendlture between Funds At 30 Sept 2025 Income 2025 Re5tri¢ted Funds Volunteering & Tralning Services Royal Boro of Grc¢nwich- core (143) 47,798 (47,655) RBG- Befri¢nding RBG - Public Health Em¢rg¢n¢y RBG- Young Grecnwich RBG- Women & Girls Kings NHS- Vol Without Bar. Lottsry- Woolwich Frunt Room MENCAP- Comm. c.01ectoT 5,485 42,028 14,477 16,180 32,000 15,976 10,000 8.752 (37,088) (3,275) (10,142) {4,125) (14,705) (3.332) (24,689) {3,550) (11,494) (1,625) (8,209) (6,973) (1,250) 7,150 210 ,857 3,761 2,857 3,080 529 1,289 Supported Volunteering Project Henry Smith 24127 RBG HAS SV 50,783 35,570 {36,485) (8,750) (28.376) (9,517) 5,548 (205) 2,118 City Bridge Tt- Core (944) 52,500 (52,402) (846) Total restricted fund$ 9,662 326,064 (278,218) (35.424) 22,084 Unrestricted funds General Fund 46.419 8,717 (25,076) 35,424 65,484 Total funds £56,081 £334,781 £(303,294) £87,568 There was transfe done from R¢stricted fund5 to UnTestriclcd funds of £35,424 with regards to Management Fee and tutelnal Cours¢s run by Core. 34
VOLUNTEER CENTRE GREENWICH NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 SEPTEMBER 2025 Icontd... IS. Movement In funds lcontd... Comparative informalion for th¢ mov¢m¢nt in funds in the previo year is as follows: At TraDsfer8 Ioct Expenditure between 2023 Funds At 30 Sept 2024 Income 2024 Restrleted Funds Volunteering & Training Services RBG - Comm. Support Team RBG- HAS RBG- Befriending RBG- Public Health Emergency RBG- Young Greenwich ACL- SFA training NEW Lottery The Supported Volunteerlng Project Henry Smith NEW Opportunitie5 for All CBT Investing in Londoners RBG- Night Hosts 301 31 (3.620) 45,000 35,084 52,128 14,400 16,180 50,000 3.333 {45,444) (32,997) (43,023) (14.400) (14,323) (50,058) {2,OL14) (143) 2,118 5.485 1,857 51 1.289 463 38.400 (38,872) (191) 1,727 54,269 (55,022) (1,840) (944) Total restricted fund5 {1,238) 308,794 (298,023) 129 9,662 Unrestricted fullds General Fund 47,744 18,592 {19.788) (129) 46,419 Total fuuds £46,506 £327,386 £(317,811) £Nil £56,081 Full detsi18 of the pujposes of the funds can be found in the Trustees, Annual Report. 35
VOLuiYfEER CENTRE GREEf4wicH NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 SEPTEMBER 2025 Icontd.. 16. Anolysl$ of net assets between funds Fund Balances at 30 September 2025 ar¢ represented by: Unreslricted General DeslgnAted Restricted Total Currcnl assets Current liabiliti¢8 195,826 (130,3421 22,084 217,910 (130,342) As at 30 September 2025 65,484 22.084 87,568 Fund balanc¢s at 30 September 2024 are represented by.. Unrestricted General Designated Restricted Total Current ass¢ts Currcnt liabilities 140.922 (94,503) 9,662 150,584 194.503) As at 30 September 2024 £46,419 £Nil £9,662 £56,081 17. Notes to the Slatememt of Cash Flows Reconciii4tlon of (deficit)l$urplu$ to net Cash 202S 2024 (D¢ficitFSurplus for the year (Increase)/De¢r¢ase in debtors (Decrease)Itncreasc ID ¢dItO Investment income 31,487 17.049 35,839 (3,297) 9,575 7,220 66,828 (1,362) Net cash oufflow from operating activities £81,078 £82,261 36
VOLUNTEER CENTRE GREENWICH NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 SEPTEMBER 2025 /¢ontd... 18. Operating LeAse Commitments At 30 September 2025 the totsl minimum lease payments due under non-caneellable operating leases are as follows.. 2025 Land and Buildings 2024 Land and Buildings Other Other Within on¢ y¢2r Within two to fiv¢ years 4,617 3,004 2,975 £4.617 £0 £3,004 £2,975 19. Taxatioll As a regxstered charity, Volunteer Centre Greenwich is not liable to tsx on ils charitsble activities. Related Party Transaetfions There were no r¢l&t¢d paty transactions in 2025 or 2024 oth¢r than those set out in Note l O. 21. Contingent A$$tt$ The charity has beeii awarded several inulti-year grants but not all ofthe 21nounts awarded have been recognised as either income or deferred incom¢. This is bc¢aus¢ th¢ charity recognises income based on sp¢¢ified or implied timeframes. The amount of funding award¢d but not recogllised a5 at 30 Scpt¢n]b¢r 2025 is £366,078 (2024 .. £369,582). 37