Reglstered number 3973439
Charity number 1081256
LUTON FRIENDSHIP HOMECARERS
(A Company Llmlted by Guarantee)
TRUSTEES, REPORT AND FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024

LUTON FRIENDSHIP HOMECARERS
(A C(xnpany Limited by Guarantee)
CONTENTS
Referenee and Adminlstratlve Detalls of the Company. Its Trustees who served
durlng the year and AdvEsers
Tntstees. Report
Independent Examlnees Report
Statement of Flnancial Actlvltiés
2-10
11
12
Balance Sh••t
13-14
Notes to thè Financial Statèments
15-21

LUTON FRIENDSHIP HOMECARERS
(A Company Llmited by Guarantse)
REFERENCE AND ADPalNISTRATIVE DEfAILS OF THE COMPANY, ITS TRUSTEES WHO SERVED
DURING THE YEAR ANDADVISERS
FOR ThE YEAR ENDED 31 MARCH 2024
Trustees who served
durlng the year
Pastor Itamar James (appointed 22 February 2024)
Pa8tor 8emle Holford {resign8d 25 April 2024)
Wesley Warren
Gary Gunter
Nigel McNeil
Tapiwa Manderd
Max McKenzi&Cook
stephen Grrffiths
Glorla Kupe
Company f•glstorod
number
3973439
Charlty reglster
number
1081256
Roglster¢d offlc•
92 Hastings Street
Luton
Bedfordshire
LU15BH
Accountants
Couedge Redfem
Chartered Certsfied Accountanls
Glantaf Office
Llanfallteg
Whitland
CarmartI￿shIrQ
SA34 OUT
Page 1

LUTON FRIENDSHIP HOMECARERS
(A Company Llmlted by Guarantee)
TRUSTEES, REPORT
FOR THE YEAR ENDED 31 MARCH 2024
The Trustees present their annual rep￿ together with the financial statements of the ccffipany for the 1 April
2023 to 31 March 2024. The Annual Report serves the purposes of both a Trustees, report and a directors,
report under company law. The Trustees c(N)firm that the Annual Report and financial statements of the
charitable company compty with the current statutory requirements, the requiremenls of the charitable compa￿$
goveming document and the provisions of the Statement of Recommended Practice {SORP) appI￿able to
¢hariiies preparing their accounts in accordance with the Financial Reporting Standard applicable In the UK and
Republic of Ireland {FRS102) (effective 1 January 2019).
Slnce ccmpany qualifi8$ as small undw sectSon 382 of the c￿￿PanieS Act 2006. the Strategic Report
required of medium and large companies under the Companies Act 20(￿ (Strategic Report and Director8,
Report) Regulations 2013 has been omrtted.
ObJectlve8 and actfvltles
a. Pollclos and ob￿ctIveS
In settlng obJe¢tlve8 and plannlng for actwlties. the Tru6tee8 ha￿ glv•n due con8Sderation to general guklance
published by the Charty ComMiss￿n relats'ThJ to public ben&fL induding the guKlance 'Public bene￿. running a
charity (PB2)'.
The chariV$ objectives and principles continue to ￿ that of..
Providing a hlghqualty home care and pers￿1 sep4ice to the eklerty and housebound
Offering a sensttlve servlce that Is tallored to the 8pecific cultural needs of all the variou8 8lhnSclcultural
groups seeking support and care
Working with other voluntary ￿ganISatIonS to promote the need8 of the elderty and housebound within lh&
community and to other ststutory agencies
Being an advocate in providing a link to enable service users to access other essential services
Seeking lo broaden the remit of the charrty to include working with ¢hiSJr8n within their home environment
CharSty'8 Credo
Our Purpose
To build a charty dedicated to our service usern.
Our parameter.
We ftjcus our efforts exclusivety on:
Whal we are passionate alxyjt
What we can become best at
What drives our economic stsbiliVP
Our principles:
We are above all the agents of our $w￿ce users
Our people are our greatest asset. We should select them atten￿lY arKI invest in them passionately
We are unrelenting in the pursuil of exce
PursulrrfJ our ambition to be bost healthcare provxler 18 a never-endiw process
"Good enough" never is
Page 2

LUTON FRIENDSHIP HOMECARERS
(A Company Limited by Guardntee)
TRUSTEES. REPORT (coKfiNUED
FOR THE YEAR ENDED 31 MARCH 2024
Obiectlves and actlvltles (contlnued
b. Strategies for achieving objectives
To provide a service of choicè
Provision of a servlce to the communty where vcless￿￿allsrn and quality are paramount
Ensure our staff feel valued and provide the appropnate training and development opportunrties
such that high standards are achieved and sustained.
Strive for and develop through continuous improvemenL
c. Actlvlt5es undortaken to achi•v• objeciives
Home care is defined as domicifiary services which assist ts service user to functDn as independently as
possible andlor continue to live in their ¢y•m home. Services include routine household tssks within or outside the
home. personal care of the client or respite Ca￿ in support of ts client's regular carers. The charty believes that
everyone has a right to remain in their chvn home. regardless of age. illness or infirmty for as long as they can.
As a home care provider we will abAvays respect ￿ rights of the seNice user lo confKlentialty and privaw. We
offer a sensitive care ser¥Ke tailored to meet the fRrvice users. speofic requirements.
Our seprfice delNery includas but is ￿t limited to:
Personal Care Services
. Assisting in getting in and out of bed
. Assistance with dressing
. Personal hygiene
. Preparing and aiding the service user lo eat their meals
. Continence managemenl
. Moving and handling
. Carry out activrties under the direcli(Jn ￿ a nurse. Occupats.￿al therapist or physpxhwapist
. Administration of medication
. Prepare meals {nulritional advi￿. special diets)
. Other fomis of supportlcare lo meet P￿ICe userfs needs as agreed in the cara plan
Non-Personal Care Sep4ices
. House cleaning and vRshing up
. Laundry and ironlrvJ
. Shopping
. Collecting pensions, be￿fits, prescriptsns
d. Social Inveslment polk168
The Social investrnent policy of the charity is lo re-invest of its annual cash surplus into ts employees (ex-
gratia payment. Christmas bonu8 I lunch arKI other social events) arKI tithe paid lo the Luton Central Seventh
Day Advenlist Church. Tithe is rK)mially accrued and paid out in accordan￿ with a business case supporting
w￿Y cause.
e. Grant•making policios
The charity was ueated to service the elderly arml vulnerable members of society within our community. In the
course of satis￿"ng the objectives of the charrty and where reSoUr￿S alltrw. the charity may contribute to local
charitable groupslorganisatior6 and individuals referred by local government bodies. Applications must be
received in vKiting and are considered by the management commrtle8.
Locally. the charity continues to offer support thmugh the loca authority to those requiring emergency short term
assistance in the community.
Page 3

LUTON FRIENDSHIP HOMECARERS
(A Company Llmited by Guarantee
TRUSTEES. REPORT (CONTINUED)
FOR THE YEAR ENDED 31 WCH 2024
Objectives and acllvftles (continued)
f. Volunteèrs
The chanty is ahvays responsive to w)lunteers aThl ￿￿Uld *Elcome such deed, htr•Rver. there has beèn no
notable volunteers of service during the year.
g. Maln actlvltles undertaken to further the compan￿9 purposes fof the publlc benefit
From time to time the charity may contribute to other charities whicti share its ethos. In making such
contributions there is no expectth'on for charity to accrue any financial gains.
Achievements and ￿rf0M￿nee
a. Maln achlevements of the company
The man achtevement of the charty durmg the year has been:
To maintain a positive cash surplus on the yearfs perfomiance
Expand on its serwce user base by obtaining Luton Borough Council (LBC) 'Spot Contr8cr
Maintain a high level of Quality of SeTvice
ObtainirKJ UK Immigration Registration as a LI￿nsed Sponsor for recrutting from ovepJeas
Recruitment of 16 carers frcKn abroad
These are further deta'led bjwer d*y•m in this rwt
b. Key perforniance Indkators
The four (4) Key Perfomiance Indicators which the charity is focussed on are:
Qualty
People (Employees and Service Users)
Revenue and Growth
Cost vs Expenditure
Page 4

LUTON FRIENDSHIP HOMECARERS
(A Company Umlted by Guarantse)
TRUSTEES, REPORT (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2024
Achlevements and perfornmnce (conllnued)
c. Revlew of actlvllies
Three of the Charivs major successas during the past 12 months have been to:
Revise the way we remunerate our staff and carers. This has led to increased salarylhourty pay rates and
holiday pay.
Reviewing and ensuring that travel&rvJ lime is incorporated irtto carers. pay and that deduction from pay
does not bring pay d¢>MI bel(w4 the level of ￿ NatM)nal Minimum Wage
Drive up our revenue by. where possible. taking on larger ServKe DelI￿ry *Y>rk pxkages i.e. end of life
residential care: and where possible moving towards the Private markeL
All the above were underpinned with a gocKI solid financial perfomancedespite us experiencing a decline in
revenue and corresponding surplus. Friendship Homecarers continues lo build its reputation through the quality
of its service. The k)ss of our Approved Provider Listing (APL) with LBC is beginning to impact our (Q4) revenue
and will further manifest itself in the ¢ming year {202*25)..
main achievements ￿ the charity during ￿ year ware as f￿ky￿.
To maintain a positlve cash surplus on the yearfs performarKe
Expand on its service user base by obtain1￿j Luton Borough C¢xncil (LBC) Contracl for'supported Living
for People with Leaming Disabilty and Autism.
Maintaining a high level of Qualty of Service and under pinnirvJ this with the recruitinent of a Qualty
Ccvnpliance Manager (Part4ime)
Maintaining our UK Immigration Registration status as a Licensed Sponsor fi)r recruibng from overseas
Consolidate and intsgrate the 16 carers recruited from abroad
These are further detailed bekny.
a1) Maintaining a positive Gash surplus on the yearfs parfmance
This has been a very good year for LFHwhere ￿ have seen our revenue restored to 2021-22 le￿. bul as
expected we have also seen a corresponding increase in our expendiiure vthich has stifie the level of surplus for
the corresponding Per￿d.
Drawing comparisons to 2022-23 perfomiance we have seen a 15.55% increase in rthpnue whilst expanditure
has also increased by 18.86%. This has been largety driven by wage increase for all staff increased staff
benefrts i.e.repayments for DBS. Unrfomis. On-lne training.
Putting all of this into perspective. it should be congidered a good °sland ak)ne" perfomiance ¢)ver the period,
attained wilhout any exiemal financial supporL
Thro￿hoUt the year we saw a small decrease in our Service User base from an average of 50 to a new average
of 46. closing the year with adecrease dMI to 38. This decline in the number of SU work packages is directly
attributed to us losing our APL status with LBC. Our managemenl team are taking the btnecessary steps to
reverse the situation, largely through increased advert￿en1. dropping of flyers I leafiets. more use of social
media platfornis.
202>24
Revenue
£806,360
Expenditure £797.666
Surplus
£8,694
2022-23
£697,857
£671,085
£26.772
2021-22
£806.992
£768,977
£38,015
Increase l Decrease % Growth
£108,503
15.55%
£126,581
18.86Q
-£18.028
7.34%
Notwithstanding aIl the above. this has been a good perfornwnce given the challenges we faced throughout the
year which can be characterwl as follows:
Page 5

LUTON FRIENDSHIP HOMECARERS
(A Company Umlted by Guarantee)
TRUSTEES. REPORT (CONTINUED
FOR THE YEAR ENOED 31 MARCH 2024
Achl•vements and performance (contlnued)
1)
A further Increase In expenditure from 13.52% during the provlous year to 18.86% for Ihls year Is nol all
surprising gfven the steep increase In National Lmng Wage (NLII4.
The Increase of 18.86% is in line with expeclation given the prevailing Inflation rate. rising costs. Further
evidenced by managements, effort in keeping cost dMI. namely in the area of dropoff and pICk￿P and the
transportatson of non4lriver carers.
2)
Implementstion of uplift in National LivirKJ Wage up 9.45% (to £10.42thr) whilsl the LBC Direct Payment
rate went up by onty 6.18% (£19.241hr).
In line with govemm•nt guldelines LFH had no opllon other than to I￿rease the mlnlmum wage paid to Carers
a8 Outlined above in (2). We certainly do not begrudge the incre88é but Wished we could have gone further.
3)
A hostlb compelltlve envlronmant parslsts: more than 50 domldlbary care companle8 In the
Luton catchment area.
The NMLW went up by 100p as of 1st AP￿ 2023 from £9.42hr to £10.421hr. a 9.45% increas•. There was also
an increase in Luton Borough Cwncil (LBC) Direct Payrnent (DP) houty rate from £18.12 to £19.24 (6.18Qh
Increase); th1$ ha8 been a very wekomed Increased and but 80mthvhat short of the mark in terns of perconlage
increaBe.
4) Funclloning for a larga part of the year wth Ilmtted 81aff ha8 been an kssue due to poor retonllon
rate and lack of Care Seth resource8.
The market place in and around Lulon continues lo be very cr￿￿1&d with numerous start up undercutting to gain
market sharn. At any one tlme there are approxllnatefy 50 Com￿￿or8 Jostllng for positlon.
5) There ha$ been an irnpact in that Ihe upskilling rate of the recent recruits have been slow but they
are n<M beginnlng to perfomi at a more accepiable levet.
Whilst during the early part of the year we suffered from lack of available resources in the care sector and tha
retention of such staff, we now have in place the full COM￿eMent of slaff to delivery our swvices. The positive
thlng is that our overseas recruits have settle in well. desplte us losing 2 *1)0 have retumed home for perJonal
reasons, and are skilled up lo the required level.
The above are attribuiing factors vthich have diredty impacted our botlom1Sne for the said period.
In summary, this continues to indicate that the Charity has being able to keep its cost base down. The loss of our
APL status with LBC has started to affect ttr￿ number of care packages coming into th6 company, whilst the full
effect of this is yet to materialiso. Stabtlislrvj tho finances of the Charity has been one of the maln f￿u$ of the
Management Team through drlving down cost and improving margins through ils pricing. In thls period we have
segn a number of indicators that suggests that the Charity is in a strong position to gruw and continue to provide
good qualty 8eNlce to the vulnèrable members of the cunmunty in Luton. Thls Is evthced by our ability lo
continue lo attracl and retainsteady number ￿ privdely funded service users.
Accruals: After making atl¢ywance for our rrthe of 10% to the Luton Sevenlh-Day Adventist Church and putting
aside 46.OOOA of our headline surplus for retlrement. Staff graiult*s and bonus. we are able to deckn a 8urplus
of £8.694 after accruals.
a1) The Charty has been abl6 to expand on ts service user base by obtaining Luton Borough Council (LBC)
contrart on their Approved Pr¢videf List for Lous 1 & 2, for Supported Living for People with Leaming Disabilities
and Autism in February 2023. To date we have received one work package from this venture.
Page 6

LUTON FRIENDSHIP HOMECARERS
(A Company Llmitad by Guarnntse)
TRUSTEES. REPORT (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2024
Achievements and perfomiance (contlnued)
Unfortunatety. we were unsuccessful in our bid for tr￿L8c contThict (APL) for Home Care Services for Adulls
Within Luton (Domiciliary Care). effecl of this bss has resutted in the migration (31 March) of g of Service
Users representing a decrease in revenue of which the effect wll be felt in 2024-25.
a2) Maintain a high level of Qualty of Service
The Care Quality Commission (CQC) have developed a new monitoring approach by building on what they kn(
works well. Each month ￿Y review the inf0m￿tIon they have on most of the se￿iceS that they regulate. This
approach helps them to prioritise their activty and target inSpeC￿n actsvity Wr￿ they have concerns. We
recently received an email fr(xn CQC stating 'We have found evidence that wa need to carry out an
inspection or reassess our rating at this stage. This could change at any time rf we receive new infomation. We
will conlinue to monitof data abtyjt this seNice".
a3)SeTvice Users. Standard & Qualty of Ca
We also been conducting our own Care Service Supw which showed that more than 90% of our Service Users
were experiencing °Good Ser4i¢e' vthilsl >90% stated that the Service they received made an improvement to
their qualty of lrfe.
a4) Company Vehicles
The Charily have k)ng been eXperie￿ing diffKulty in getting non-driving carers around to P￿[￿ their dut*s.
LFH have been utilising private contractors to chauffer the carers around but this has provedto be very costly and
as such financial￿ not V5able. There has been a marked shffl away from the use of contractors chauffeuring
carer in that carers are making better use of public transport, rk3mely buses, to get their first call and making
their way home after their kst call. Carer drivers are being more cooperative in taking their colkagL&8 around in
between calls.
In summary, Ihis has been a reafy very outstanding performance by the Charity as it continues to consolidate ts
pla￿ in market through building of its reputation for delivering excellent value for MO￿ services and having
ensured we have the right people in place to do so.
d. Factorn relevant to achleve objectlves
The factors bearing dthvn on our ability to achievè our obiectsves were as follows:
The prevai5ing market place. namdy very high level of competsts)n. due to cruwded market place
Availability & retention of resources, namely carers
Ability to attract new Servi￿ users
Rising cosl and d￿reaSing margins
e. Fundraislng activltl•s and Income generation
No specffiG fund raising activlles have been undertaken by chaTity. The charivs principal fundiTh3 is through
the aclNities of the organisalion and this is support by ongoing advertisement and marketing.
Any donations received will not accrue any entitlement to the decisionqnaking authority of the charity. External
funding will not dNert the charity from its agreed aims arKI ObJ￿tIves. Any donations will nomally be
acknowledged in public reports and accounts.
The charity also recognises that there are other methods of raising funds. which have not yet been fully explored,
these include social evenis and sponsors.
Page 7

LUTON FRIENDSHIP HOMECARERS
(A Company Lhnlted by Guarantso)
TRUSTEES. REPORT (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2024
Achlevements and perfomianc• (contlnued)
f. Investmènt pollcy and pèrIom￿nc0
By the very nature of the charityls business there has been no fomiulated material investment policy. Hwling said
that, the charity has acquired and invested in the freehold of rts headquarter building, namety 92 Hastings Street.
Thrs has Increased in fdlue in excess of since acquisition in November 2015.
Flnanclal revlew
. Golng concem
After making appropriate enquiries, the Trustees have a rea80nable expectation that the company ha8 adequat6
resources to ￿ntinUe in operational existence for foweeable future. For this reason. they continue to adopt
the going concem basis In preparing the financlal statements. Further detai18 regarding the adoption of the golng
concem bas￿ can ￿ found In the accounting pollcles.
b. Roserves pollcy
The ¢hariVs reserve pollcy 18 to malntaln enough cash to pay Iwo months deb18 Includ1￿, Salarhs. ut51itles,
8upplle8 and other monthly expendilures.
. Mat•rfJl Investments pollcy
By the very nature of ttK8 charitys busimss Ihere has been M fomiulated material investment Policy. Having said
that, Ihe charity has acqulred and Invested in Ihe freehold of its headquarter building. namety 92 Hasting8 Street.
If in future, developments require Slmilar investrnents, ttr￿n the I￿￿te89 wruld dellbarate and decide as
appropriate
d. Prlnclpal rlsks and uncertalntles
The principal risks faced by the charity is twofold:
a) Our ability to recruit and retain key personnel's. in parI￿lar carers. to deliver quality servlces to our service
user8
b) Our abillty to attract ntsy sep*ice users at ￿ right time, thus maintain a steady stream of incomelrevenue
e. Flnanclal rlsk management objectlves and pollcles
The Tru8tees have a88essed th• major rlsks to which the company is exposed. in particular those related to the
operations and flnances of the company, and are satisfied that 8yStams and procedures aro in place to mitigate
our exposure to such risks.
l. Prfnclpal fundlng
The principal funding ￿ the charity is gained from tha business ff( conducts dèlivering ¢are io our servi￿ Users
in and around the communty.
Page 8

## **LUTON FRIENDSHIP HOMECARERS (A Company Limited by Guarantee)** 

**TRUSTEES' REPORT (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024** 

## **Structure, governance and management** 

## **a. Constitution** 

The company is registered as a charitable company limited by guarantee and was set up by a Memorandum of Association on 14 April 2000. 

The company is constituted under a Memorandum of Association dated 14 April 2000 and is a registeredcharity number 1081256. 

The principal object of the company is to contribute positively to its local community by offering a home careservice which is driven by a high standard of quality; and the need to meet the local diverse ethnic mix. 

The last AGM was held on the 28 October 2023 and the next one is scheduled for 26 October 2024. 

## **b. Methods of appointment or election of Trustees** 

The management of the company is the responsibility of the Trustees who are elected and co-opted under the terms of the Memorandum of Association. 

## **c. Organisational structure and decision-making policies** 

The management committee meet quarterly with the Trustees to monitor, develop and promote the activities and objectives of the charity. Ad hoc meetings are called as and when the need arises. 

The Business Manager and Care Manager oversee the day to day running of the charity. Decisions are made in accordance with the charity's policies, procedures and code of conduct. If the Business Manager does not possess the authority to approve certain decisions, then recommendations are made to the management committee, and if needed, to the board of Trustees. 

## **d. Policies adopted for the induction and training of Trustees** 

The charity’s recruitment of Trustees is undertaken, mainly through recommendations and “word of mouth”. Candidates are assessed and if deemed suitable are followed upon with interview, references and DBS check. The successful applicant(s) is then taken on after the receipt of suitable references and DBS clearance followed by induction through half-day session during which training requirements is also assessed. Agreed training will be undertaken subject to mutual agreement on date and time. 

## **e. Pay policy for key management personnel** 

The Charity’s pay policy for key management personnel is to endeavour to remunerate in line with market trend whilst being cognizant of our charitable status in that we may never attain compatibility with the public/private sector. 

## **f. Related party relationships** 

The charity is non-aligned and does not have any affiliation to any one party. 

Page 9 



LUTON FRIENDSHIP HOMECARERS
(A Company Llmlted by Guarantee)
TRUSTEES. REPORT (CONTINUED)
FOR THE YEAR ENDED 31 MARCH 2024
Plan8 for future perlods
The folk)wlng continue to be key high-level prioritle8 set for the next perlod ending March 2025:
- Broaden the charitys sep4ice8 Portfolio to include but not limited to;
a) the delivery of servkces for living-in ¢areser￿¢Ce8 to adutts and palliative care
b) supported people INing in the community with learning disabilities and autism
- Continue revlew of charftys governlng documents
- Seek new ¢)pportunltles for growth
- Continuing to Implement best pracllce Sn accordance wlth'General Dala Protectlon Regulatlon
(GDPR) (EU) 20161679
c) The management team are currently exploring entering into Joint Venture (JV) with the South England
Conference of the Seventh4lay Adventistchurch (SEC) to establish a Residential Care Home.
Statement of Trust068' rn3pon81bllltleg
The TNsteas (who are also the directors of the company for the purposes of company18w) are responsible for
preparing the Tru8tee8' Report and the financlal 8tatem8nt8 In accordance with applicable law and Unltad
Kingdom Accountlng Siandard8 (Unlted Klngdom Generally Accepted Accounilng Practlce).
Company law requlres the Trustees to prepare flnancial statements for each financlal , Under company law, tho
Trustees must not approve the financlal Statements unless they are sat18fi8d that they glve a true and falr vlew of
the state of affairs of the company and of its Incoming resources and appllcatlon of ra8ource8. Sncludlng it8
Income and expondlture, for that perIod. In preparlng these financLql 8tatemant8, the Tru8tee8 are requlred to.,
select sultable accountlng polkl88 and than apply them con818tently;
obseNe the methods and principles of Ihè Charities SORP (FRS 102);
make judgments and accountlng 88tlmates that are reasonable and prudent;
state whether applicable UK Accounting Standards (FRS 102) have bean folloNed, subject to any material
departures dlsclosed and explained In tho flnanc5al 8tatement8:
prepare the financial statements on the golng concem basls unle88 it18 inappropriate to presume that thè
company wlll Con￿nUe In bu8ines8.
The Trustees are responslble for keeplng adequate accountlng records that are sufficlent to show and explaln
the company's transactions and disclose with reasonable accuracy at any time the financial position of the
company and enable them lo ensure that the financial statements comply with the Companies Act 20Q6. They
are also responsible for safeguarding the assets of the company and hence for taking reasonable Steps for the
prevention and detection of fraud and other irregularities.
Approved by order of the members of the board of Trustees on 19 September 2024 and signed on their b•half
by:
Pastor Itamar James
{Chair of Trustees)
Page10

LUTON FRIENDSHIP HOMECARERS
(A Cwpany Umlted by Guarnnteol
INDEPENDENT EXAMINER'S REPORT
FOR THE YEAR ENDED 31 MARCH 2024
Independent Examlnerfs Report to tho Tru5tg95 of Luton Frfondship Homecarers company.)
I report to the Gharity Trustees on my examination of the accounts of the company for year ended 31 March
2024.
Responslbllltle5 and Basis of Report
As the Trustees of the company (and its direclors for the purposes of company law) you are responsible for the
preparation of the accounts in accordance Ihe requirements of the Ccmpanies Act 2006 Cthe 2006 Acr).
Having satiSf￿d my3elf Ihat the accounts of the company are not required to be audited under Part 16 of the
2006 Act and are eligible for indeperKJent examinalion. I report in respect of my examination of the company's
accounts carried out under section 145 of the char￿e$ Act 2011 fthe 2011 Act,). In carrying out my exarninatlon
I have followed the Diractm given by the Chafty c￿￿MiSsion under section 145(5)(b) of the 2011 Act.
Independent Examlnerfs SLqtefnent
Since the companys gross income exceeded £250.000 your examiner must ￿ a member of a body listed in
section 145 of the 2011 ACL I confimi that l am qualified to undertake the examination because l am a member
of the Association of Chartered Certified Accountants, which is one of the listed bodies.
I have completed my examinats'on. I confirm th* no matters have ccKne to my attention in connection wilh the
8￿9mlnatIon giving me cause to bebgve:
accounting records were rK)t kept in respect of the company as required by section 386 of the 2006 Act:
the accounts do not accord with Ihose records: or
the accounts do not Corn￿ with the accounting requirements of section 396 of the 2006 Act other than
any requirement that the accounts give a Irue and fa.rf view ￿1¢h ts not a matter consKlered as part of
an independent examinalion" or
the accounts have not been prepared in ￿￿dance wilh the methods and principles of Statement of
RecommerKled Practs'ce for accounting and reporb'ng by charities [applicable to charities preparing their
accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of
Ireland (FRS 102)].
I have no concems and have cc¥ne across no other matters in connection with the examination to whid)
attentlcm should be drawn In this report in (xder to enable a proper understanding of the accounts to be reached.
This report is made solety to the companys Trustees, as a body. in accordance with Part 4 of the Charities
(Accounts and Repo
Regulations 2008. My WOTk has been undertaken so thal I might state to the companys
Trustees those matter
am required to slate to them in an Independent Examineffs Report and for no other
purpose.
the fullest
ent permitted by law. I do not accepl or assume responsibility lo anyme other than the
c¢)mpany
com
y's Trustees as a body. for my work or for this report.
Dated: 19 Seplember 2024
FCCA
Co
Ch
re
Ce
Accountants
Page11

LUTON FRIENDSHIP HOMECARERS
(A Company Limlted by Guarantee)
STATEMENT OF FINANCIAL ACTIVITIES (INCORPORATING INCOME AND EXPENDITURE ACCOUNT>
FOR THE YEAR ENDED 31 MARCH 2024
Unrestrl¢t•d
funds
2024
Total
funds
2024
Total
funds
2023
Note
Income from:
Charitable activities
Imiestments
799.973
6,387
799,973
6.387
696,823
1,033
Totsl income
806.360
806,360
697.856
Expenditure on:
Charitable activities
Other expenditure
797,666
797,666
670.941
143
Total expendlture
797.666
797.666
671,084
Net movement in funds
8,694
8,694
26. 772
Recon¢lllatlon of funds:
Total funds brought fomard
Net movement in funds
600,004
8.694
600,004
8,694
573.232
26, 772
Total funds carrfed fO￿ard
608,698
608,698
600.004
The Statement of Financial Activities indudes all gains and losses reccgnised in the year.
The note8 on pages 15 to 21 fomi part of these financial slatements.
Page 12

LUTON FRIENDSHIP HOMECARERS
(A Company Limited by Guaranteo)
REGISTERED NUMBEK" 3973439
BALANCE SHEET
AS AT 31 AIARCH 2024
2024
2023
Flxed &wets
Tangible assets
151.528
154,071
151.528
154.071
Current assets
Debtors
Cash al bank and in hand
10
89,527
411.799
70,984
421,253
501,326
492,237
Creditors: amounts falling due Imthin one
year
11
(44.15n
(46.304)
Net current assets
457,169
445,933
Total assets legs current liabllltles
608.697
600.004
Net assets excluding pension assét
608.697
600,004
Total net assets
608.697
600.004
Charlty fund8
Restricted funds
Unrestricted funds
8.697
Total funds
608.697
Page 13

LUTOM FRIENDSHIP HOMECARERS
(A Company Limited by Guarantee)
REGISTERED NUMBER: 3973439
BALAPICE SHEET (COKllNUED)
AS AT 31 MARCH 2024
The CoMp￿Y vras entilkd to exempl￿ fr¢m audit WHler section 477 of the Companies Act 2006.
The members have not required the company to obtain an audit for the year in questicm in accowdance with
seclion 476 of C¢>npanies Ad 20C6.
The Trustees acknowled9e their responsibilities for CoMpl￿.￿j wth the requirements of the Act with respect to
accounling recorth arKI preparation of firwKo1 ststements.
The financial statements have been prepared in aCCC*rdance with the provtsi()ns applicable to entilies subject to
the small companles regime.
The financial statements ￿re approved and authorfsed for issue by the Twstees on 19 September 2024 and
slgned on their behalf ty.
Pastor Itamar James
(Chair of Trustees)
The notes on pages 15 to 21 fomi part of these financd slatements.
Page 14

LUTON FRIENDSHIP HOPAECARERS
IA Company Llmited by Guarantee)
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024
Genaral infomiation
Luton FrierKlship Homecarer5 is registered as a charitable company limited by guarantee, registraiion
number 3973439. The registered address is 92 Hastings StreeL Lulon, Bedfordshire. LU15BH.
Accounting policies
2.1 Basls of preparation of finandal statements
The financfal statements ha￿ been prepared in accordance with the Charities SORP {FRS 102) -
Accounting and Reporting by Charities.. Statement of Recommended Practice applicable to charities
preparing their accounts in accordance with the Financial Reporting Standard applicab￿ in the UK
and Republic of IrelarKI (FRS 102) (effecti￿ 1 January 2015). the Financial Reporting Standard
applicable in the UK and Republ￿ of Ireland {FRS 102) and the Companie5 Act 2006.
Luton FrierKlship Homecarers meets the definiti￿ of a Publ￿ benefil entity under FRS 102. Assets
and liabilities are initialfy recognised * historral cost or transaction value unless otherwise stated in
the relevant accounting policy.
Z2 Incom•
All income ts recognised once the ry)mpany has entitlement to the income. it is probable thal the
income will be received arKI the amount of income receivable can be measured reliably.
Income lax recoverth in relalion to investment income is recognlsed at the twna the investment
income is receivable.
13 Expendrture
Expenditure is recognised once there is a legal or constructive obligation to transfer ecorK)mic benefit
to a third party, it is probable that a transfer of economic beneffts will be required in settlement and
the amount of the obligaiion can be measured reliably. Expenditure is classified by acti4ity. The costs
of each activity are made up of the total of direct costs and shared costs, including support costs
involved in undertaking each acb'vity. Direct costs attributable to a single activity are allocated directly
to that actiwty. Shared costs which contribute to more than one activiiy and support costs which are
not attributable to a single activity a￿ apportioned betw￿ those activrties on a basis consistent with
the use of resources. Central staff costs are alkjcated the basis of time spent, and depreciation
Charges allocated on tho portion of the asset's uso.
Expenditure on charitable activit*s is incurred on directy undertaking the activities which further the
compan￿5 objectives. as ￿11 as any associated support costs.
All expenditure is inclusive of irrecow&le VAT.
14 Interest recelvable
Interest on funds held on deposit is irKluded wtr￿n receivable and the amounl can be measured
reliably by ts company, this is nomially upon notif￿ation of ts interest paid or payable by the
institution wtth whorn the funds are deposited.
Page 15

LUTON FRIENDSHIP HOIAECARERS
(A Company Limited by Guarantse)
NOTES TO THE FINANCIAL sTATEME￿rs
FOR THE YEAR ENDED 31 MARCH 2024
Account5ng pollcles lcontlnued)
IS Tanglble fix￿ ag8ets and dopr•clatk)n
Tangible fixed assets Costing £1000 or more are capitalised and recognised when future economlc
benefits are probable and the cost or value of th6 assei can be measured reliably.
Tangible r￿ed assets are initAlly recogni8ed at cost. After recognition, under the cost model, tsngible
fixed assets are measured at cost le38 accumulated depreciation and any accumulated impalmient
losses. All costs incurred to bring a tangible f￿ed asset into its intended working condition should be
included in the measurement of cost.
Depreclatlon is charged so as to 811ocate the cost of tanglble fixed 8ssets less thair reslduel valu8
over their estimated useful lives, .
Deprgclation is pro￿ded on the foll￿1ng bases:
Plant and machlnery
Motor vehicles
Office equipmont
Computer equipment
- 25% reduclng balanco
- 25•A reducing balance
- 250/0 reducing balance
- 250/0 reducing balance
16 Debtorg
Trade and other debtors are recognSsed at the settlement amount after any trade di8count offered.
Prepayments are valued at the amount prepaid nat of any trade discounts d￿.
2.7 Cash at bank and In hand
Cash at bank and in hand indudes cash and short-tenn highly liquid investments with a short rnaturlty
of three month8 or less from the date of acquisbtson or openlng of Ihe deposit or similar account.
2.8 Llabll1ti￿ and provlslons
Liabilrties are recognised when there is an Obligat￿ at the Balance Sheet date as a result of a past
event. it ig probable that a transfer of econ(xnic benefit will be required In settlement. and the amount
of the settlement Can be estlmated refiably.
Liabilities are recognlsed at Ihe amounl Ihat the C￿MpanY antidpates it will pay to settle th8 debl or
the amount it has re¢ei*d as advanced payments for goods or services it must provido.
Provisions are measured at the best esiimate of the arntyjnts required to settle the oblwation. Where
the effecl of the lime value of money 15 material. the provision is based on the present value of those
amounts. discounted at the pre-tax discount rate that refiects the risks specific to the liability. The
unwinding of discount is recognised in the Staiement of Financial Activities as a finance cosl.
19 Flnanclal Instrnments
The company onty has financial assets and financial liabilitsès of a kind Ihat qualify as basic financial
Instruments. Basic fina￿la1 instwments are initialty reccgnl8ed at transaction value and subwuently
measured at their settlement value the exception of bank loans which are subsequently
measured at arnortwj cost US4n9 the effectNe interest method.
Page 16

LUTON FRIEt4DSHIP HOMECARERS
IA Company Llmlted by Guaranto9>
NOTES TO THE FINANCIAL STATEMEKrs
FOR THE YEAR ENDED 31 MARCH 2024
Accountlng poll¢los IGontlnued)
2.10 Fund accountlng
General funds are unrestr￿ed funds which are available for use at Ihe discretion of the Trustees in
furtherance of the general obJ"ectives of the company and which have not been designated for other
purposes.
Designated funds cornprlse unrestricted funds that have been set aside by the Trustees for partlcular
purposes. The aim and use of each desbgnated fund is set out in the notes to the financial
6tatement8.
Investment income. gains and losses are alkKated to Iho apPrOpr￿te fund.
Income from charllable actfvlUe8
Unrnstrlctod
funds
2024
Total
funds
2024
Total
funds
2023
Income from charttable actlvitles - Care for elderty and
housebound
799,973
799,973
696,823
Investment Income
Unrnstrlcted
funds
2024
Total
funds
2024
Tot81
funds
2023
Interest received
6.387
6,387
Paga 17

LUTON FRIENDSHIP HOMECARERS
(A Company Limited by Guarantee)
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024
Analysls of expendlture on charitablo actlvitias
Summary by fund type
UnrestriGted
funds
2024
Total
2024
Total
2023
Staff salaries
Other staff costs
Employer's Nl and pension contributions
Care cover and contractor fees
Office supplies and services
Insurance
Depreciation
Accountancy and auditi'ng
Premises expenses
618,291
37,268
59,336
61,516
15,302
4,343
943
3,037
(2,370)
618,291
37,268
59.336
61,516
15,302
4,343
943
3,037
(2.370)
488,045
63,816
40, 131
47,481
18.051
5,545
1,019
3,537
3,316
797.666
797,666
670,941
Total 2023
670,941
6T0,941
Olher expendltur•
Unrestrlcted
funds
2024
Total
funds
2024
Total
funds
2023
Donations payable to other charities
143
Page 18

LUTON FRIENDSHIP HOMECARERS
(A Company Limited by Guarantee)
NOTES TO THE FINANCIAL STATEMEKrs
FOR THE YEAR ENDED 31 MARCH 2024
Anatysls of axpendlture by activitles
Actfvftles
undertakon
dlreclfy
2024
Support
costs
Total
funds
2024
Total
fvnds
2023
Staff salaries
Other staff costs
Employefs Nl and P￿￿10n contributions
Care cover and contractor fees
Office supplies and services
Insurance
Depreciation
Accountancy and audiling
Premises expenses
618.291
37.268
618,291
37,268
69,336
61,516
15.302
4.343
488.044
63,816
40. 131
47.480
18.052
5,545
1.019
3.537
3,317
61.516
15.302
943
3.037
{2.370)
3,037
(2,370)
780.754
16.912
797,666
670, 941
Total 2023
64&018
25.923
670,941
Truste8s' remuneratlon and expenses
During the year, ¢)ne or more Trustees has been paid remuneralion or has received other beneffts from
tho company. It was agreed at a board meeting. at which he Ivas not present. that Mr McNeil would be
paid remuneration for his services. The value of Trustees, remuneration and olher benefits was as
fdlows:
2024
2023
Nigel McNeil
26,816
27.379
During the year ended 31 March 2024. Trustee expenses have been incurred (2023 - £NIL).
Page19

LUTON FRIENDSHIP HOMECARERS
(A Company Llmtted by Guarantee)
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024
Tangible fixed assets
Freehold
property
Plant and
machlnery
Motor
v8hlcles
Total
Cost or valuatlon
At 1 April 2023
Disposals
150.000
21,288
4.700
(2,700)
175.988
(2,700)
At 31 March 2024
150,000
21.288
2,000
q73.288
D•pre¢latlon
At 1 April 2023
Charge for the year
On disposals
20.977
63
21.917
320
(5401
(540)
At 31 March 2024
21,040
720
21.760
Net book value
At 31 MarGh 2024
160.000
1280
151,528
At 31 March 2023
150.(X
311
3. 760
154.071
Based on advice from local Estate Agents. the Trustees have form8d tha opinlon that the fieehold
propety at 92 Hastings Street has a market value of £375,000.
10. Debtors
2024
2023
Due wlthln one year
TTade debtors
Other debtors
Prepayments and accrued income
84,698
62,552
4.480
3.952
4,739
89,527
70.984
Page 20

LUTON FRIENDSHIP HOMECARERS
(A Company Umltod by Guarantse)
NOTES TO THE FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2024
11. Croditorg: Amounts falllng due wlthln one year
2024
2023
Trade creditors
Other taxation and social secuiity
Other credrtors
Accruals and deferred Income
2,820
15,216
8.638
7.608
1.685
28,373
26,121
44,157
46,304
12. Summary offund8
Summary of funds - curront year
Balan¢a at
31 March
2024
Balance at 1
Aprll 2023
Transfers
Inlout
Income Expendlture
Deslgnated funds
General funds
37,697
562,307
1,610
<1,610)
39,307
669,390
806,369
1797,666)
600,004
806,359
(797.666)
608,697
Summary of funds - prlor year
B81ance at
31 March
2023
8alanGe at
l April 2022
Tr8nsfe
in/out
Income Expendilure
Designated funds
General fund8
33,590
539.643
4, 107
(4, 107)
37,697
562,308
697,857
(671.085)
573.233
697,857
(671,085)
6QO,005
13. Related party transactlons
The company has not entered into any related party transaction dunng the year. nor are there any
outgtandlng balances owing beiween related parties and the company at 31 March 2024.
Page 21