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|Chair and CEO's Welcome|||
|---|---|---|
|Objectives and Operations.|||
|Our Strategy.|||
|Achievements<br>and Performance|||
|New Hope Services: Intervention.|||
|New Hope Services: Recovery||12|
|New Hope Services: Prevention|||
|Our Chaplain.||17|
|Fundraising<br>and Communications.||18|
|Volunteers|||
|Funders'<br>Thank You .||.20|
|Financial<br>review|||
|Governance||.22|
|Reference and Administrative|Information.||
|Audit report|||
|Financial Statements||. . . .30|





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|MrJ R Ford|(Chair)|
|---|---|
|Mr T Robson OBE||
|Mrs AJohnson||
|Mr D Evans|(Treasurer)|
|Mr A Robertson||



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|Leadership<br>Te|am:|
|---|---|
|Mr M Heasman|Chief Executive|
|Mrs SHolford|Head of Finance|
|Mrs A Bowyer|Head of Resources|
|Mr R Edmonds|Head ofServices|



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|||||Unrestricted|Restricted|Total funds|Unrestricted|Restricted|Total funds|
|---|---|---|---|---|---|---|---|---|---|
|||||funds|funds|2023|funds|funds|2022|
||||Note|||||||
|Income||||||||||
|Donations and|legacies|||419,016|423330|842,246|361,944|266,876|628,820|
|Charitable<br>activities:||||||||||
|Intervention|||3a|90,806||90,806|98,025||98,025|
|Recovery|||3b|1,012,840||1,012,840|786324||786,324|
|Prevention|||3c|271,272||271272|219,112||219,112|
|Other trading|activities:|||||||||
|Retail income||||256,501||256,501|243,141||243,141|
|Investments||||10,328||10,328|927||927|
|Other income||||350||350||||
|Total income||||2,061113|423,230|2,484~3|1,709,473|266,876|1,976349|
|Expenditure||||||||||
|Raising funds||||||||||
|Retail||||129,566||129,566|tl4337|1,967|116304|
|Fundralslng|and|||146.930||146,930|141,692|2,985|144,677|
|communications||||||||||
|Charitable<br>activities:||||||||||
|Intervention||||105,927|252,818|358745|168249|186,746|355,495|
|Recovery||||1273,231|112,857|1,386,088|1,107317|161,965|1,269282|
|Prevention||||284,545|30147|314,692|224,642|51287|276.429|
|Total expenditure||||1,940,199|395,822|2336,021|1,756,737|405,450|2,162,187|
|Net Income/(expenditure)||||120,914|27408|148,322|(47264)|(138,574)|(185,838)|
|for the year||||||||||
|Transfers<br>between||funds|8,9|||||||
|Net movement|In funds|||120,914|27,408|148,322|(47464)|(138,574)|(185,838)|
|Recondliatlon|offunds|||||||||
|Total funds brought||forward||1,885,429|480,817|2,366,246|1,932.693|619391|2.552,084|
|Total funds carried||forward|8,9|2,006,343|508~5|2,514568|1,885,429|480,817|2366,246|





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||||2023||2022||
|---|---|---|---|---|---|---|
||||Charity|Group|Charity|Group|
||||||5||
|Fixed Assets|||||||
|Tangible assets|||1291,472|1,291,472|1330,822|1330,822|
|Current Assets|||||||
|Debtors||6|266,098|194,328|303,484|231,7I4|
|Cash at bank and|in hend||1,080342|1,152,012|835205|906,975|
||||1,346340|1346340|1,138,689|1,138,689|
|Creditors: Amounts|failing due|7||123744|103,265|103,265|
|within one year|||||||
|Net Current Assets|||1223,096|I/23,096|1,035,424|1,035,424|
|Total Assets Less Current|||2,514,568|2,514,568|2,366,246|2,366246|
|Liabilities|||||||
|Total Assets Less Total Uabilitles|||2,514468|2,614,568|2,366,246|3366,246|
|Funds|||||||
|Unrestricted:|||||||
|Designated||8,10|1,395,123|1,395,123|1353,507|1353,507|
|General funds||810|611,220|611220|531,922|531,922|
||||2,006,343|2,006,343|1,885,429|1,885.429|
|Resuicted||9,10|508,225|508225|480,817|480,817|
||||2,514Jiea|2,614468|2,366,246|2,366446|





|||||2023||2022|
|---|---|---|---|---|---|---|
|Cashflows<br>from operating|activities||||||
|Net Income/(expenditure)||||148,322||085.838)|
|for the reporting<br>period|||||||
|Ad)ustments<br>for.|||||||
|Deprecation||||47,881||52,280|
|Investment<br>Income||||(10228)||(927)|
|(Increase)/decrease<br>in debtors||||37,386||(67300)|
|Increase/(decrease)<br>in creditors||||19,979||(129773)|
|Net cash provided<br>by/(used||in)|||||
|operating<br>activities||||243,240||(331,558)|
|Cashflows<br>from Investing|activities||||||
|Purchase offixed assets|||(8,531)||||
|investment<br>Income|||10328||927||
|Net cash provided<br>by/(used||In)||1,797||927|
|operating<br>activities|||||||
|Net increase<br>In cash and|cash equivalents||245,037|||(330,631)|
|Cash and cash equivalents||at IApril|906,975|||1237,606|
|Cash and cash equivalents||et31March|1,152,012|||906,975|
|Analysis ofcash and cash|equivalents:||||||
|Cash In hand||||1,152,012||906,975|
|Total cash and cash equivalents||||1152,012||906.975|





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|||2023|||2022|||
|---|---|---|---|---|---|---|---|
|||unrestricted|Restricted|Total|unrestricted||Total|
|Grants||54,823|343,462|398285|8,746|200.845|209,591|
|Lesades||38210||38210|42,971||42,971|
|Individual|donadons|149,995|47,411|197,406|157144|49,099|206,243|
|Tax reclaimed||20,154|6234|26,388|23383||23,383|
|Other donations||155.834|26,123|181,957|129200|16.932|146,632|
|||419,016|423,230|842 246|361,944|266,876|628,820|



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|||2023|||2022|||
|---|---|---|---|---|---|---|---|
|||Unrestricted|Restricted|Total|Unrestricted|Restricted|Total|
|||||E|E|E|E|
|3a|Intervention|||||||
||Contracts|90,806||90,806|98,025||98,025|
||Total Intervention|90,806||90,806|98,025||98,025|
|3b|Recovery|||||||
||Housing<br>Benefit|697,781||697781|478,891||478,891|
||Inefiglble charges|20,945||20,945|26,983||26.983|
||Contracts|254,423||254,423|242,318||242318|
||sales Income||||32||32|
||Otherincome|39,691||39,691|38,100||38,100|
||Tote I Recovery|1,012,840||1,012,840|786324||786,324|
|3c|Prevention|||||||
||Housing<br>Benefit|||94,4t7|63,550||63,550|
||Inefigible charges|4,002||4,002|6213||6213|
||Contracts|172,853||172,853|149349||149,349|
||Total Prevention|271,272||271,272|219,112||219,112|
|Total|charitable<br>income|1,374,918||1,374,918|1103,461||1103,461|





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||||||||2023|2022|
|---|---|---|---|---|---|---|---|---|
||Intervention|Recovery|Prevention|Pundralslng|Retag|Head oNce|Total costs|Total costs|
|||||and commu-|||||
|||||nications|||||
|Staff costs|244,973|762,077|167,494|84,989|25,787|285317|1,570,637|1384,580|
|Other staff|524|266|1,691|127|200|57,483|60,291|57237|
|costs|||||||||
|RSLcharges||226,105|||||226,105|216,839|
|Premises|16,496|105329|31,311||37,088|6,428|197,092|189,585|
|costs|||||||||
|Office casts|2,169|4,711|2,496|12,058|3,757|2,984|28,175|25,680|
|ITcosts||||||4258|4,258||
|Service user|42378|73,902|17,579||||133259|141,810|
|costs|||||||||
|insurance|3235|2,896|3,129||4,920|5391|19,571|20389|
|Depredation|||10390|1,441|17207|10,000|47,881|52,280|
|Professional|i,572|4,258|1,432||872|32327|41,303|33,751|
|costs|||||||||
|Other costs|247|1,806|343|8,138||8,967|19,661|17,442|
|Partnership|(22,914)||10,202||||(12,712)||
|costs|||||||||
|Head oifice|63,265|202,795|68,625|38,895|39,575|(413,155)|||
|costs|||||||||
|Total|358,745|1,386.088|314,692|146,930|129,566||2,336,021|2,162,187|





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|Staff Cos|ts|||
|---|---|---|---|
|||2023|2022|
|Wages and|salaries|1,250,822|1,198,166|
|Social security costs||100,337|97351|
|Pension costs||25,649|24,801|
|Agency and|security costs|183,175|64262|
|Redundancy|costs|10,084||
|||1,570,067|1,384.880|



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|mployee|N|umbers|||
|---|---|---|---|---|
|||||2022|
||||No.|No.|
|Direct chantable||work|30.8|32.6|
|Fundralslng|and|communications|2.7||
|Head oflice|||8.4|8.0|
|Retail|||1.0|1.0|



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|2023|2022|
|---|---|
|10,292|10,470|
|10492|10,470|





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|Charity &Group|Interests<br>In|Plant and|Total|
|---|---|---|---|
||property|machinery etc||
|Cost||||
|At 31March 2022|1,834,198|363,829|2,198,027|
|Additions||8,531|8,531|
|Dlsposals||(22,273)|(22273)|
|At 31March 2023|1,834,198|350,087|2,184,285|
|Depredation||||
|At 31March 2022|606701|260,504|867205 I|
|Charge for the period|24,476|23,405|47,881|
|On dlsposals||(22,273)|(22,273),|
|At 31March 2023|631.177|261,636|892,813|
|Net BookValue||||
|AT 31March 2023|1403,021|88,451|1491,472 '|
|AT31March 2022|1,227,497|103825|1930,822|



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||||||
|---|---|---|---|---|
|Interests|ln property|lndudem|2023|2022|
|The Manse|||62,144|63,618|
|The Haven|||225,964|232295|
|Sanctuary|Cluster conversion costs|||96|
|Purchase|ofShop and|offices|510366|518,681|
|HopeHomes|||404,547|412,807|
||||1403,021|1~7,497|





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|6Debtors||||||||
|---|---|---|---|---|---|---|---|
|||||2023||2022||
|||||Charity|Group|Charity|Group|
|Housing<br>benefit debtors||||17,225|17,225|8,081|8,081|
|Prepayments<br>and|accrued Income|||||6,843|6,843|
|Other debtors||||152,761|152,761|202,549|202,549|
|Tax recoverable||||17,058|17,058|14,241|14241|
|Intercompany<br>account||||71,770||71,770||
|||||266,098|194328|303,484|231,714|
|7Creditors||||||||
|||||2023||2022||
|||||Charity|Group|Charity|Group|
|Within one year||||||||
|Accruals and deferred||income||98709|98,709|95,010|95,010|
|Other creditors||||24,535|24,535|8255|8,255|
|||||123,244|123,244|I03265|103265|
|8Designated||Funds (Charity||and Group)||||
||||31March 2022|Income|Expenditure|Transfers|31March 2023|
|Oeslgnated<br>tunds||||||||
|Property|||1,133,038||(I8,784)||1,114,254|
|HopeHomes|||202,348||||202W8|
|The Hub||||50,400|||50,400|
|augding<br>repairs fund|||15,302|10.000|||25302|
|Women's<br>hostel|||2,819||||2,819|
||||1,353,507|60,400|(18784)||1395,123|
|General unrestricted||funds|531,922|2,000vnt3|(1,921,415)||611,220|
|Total unrestricted|funds||1,885,429|2,061113|(1,940199)||2,006343|



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|||31March 2022|Income|Expenditure|Transfers|31March 2023|
|---|---|---|---|---|---|---|
|||||||5|
|The Haven - capital fund||94,459||(5,692)||88,767 '|
|The Haven - running|costs|1396|108,661|(102,574)||7,483|
|Sanctuary<br>Night Shelter|||8,954|(6,560)||2394|
|Street Outreach|||100,943|(100,943)|||
|Assessment<br>beds|||||||
|Severe Weather funding|||36,082|(36,082)|||
|Protect and vacdnaie|||6,779|(6,779)|||
|Recoveiy servkes|||4,779|(4,529)||250|
|Restricted<br>eligibility accommodation|||45,236|(45236)|||
|Cultivate|||18,978|(18,978)|||
|Donations for residents||1378||||1,378,|
|Tenancy Sustainment|Teem|||(14J79)||30,000|
|Project Home||17,308|16,000|(8,820)||24,488(,|
|Rough sieepersuppoit||7263||(748)||6,615|
|Household<br>supportfund|||27,684|(27,684)|||
|Chaplain||45,372|3250|(15,368)||33,254|
|HopeHomes||310,543|50|(50)||310,543|
|Other restricted<br>funds||2,998|1,000|(1.000)||2,998|
|||480,817||(395,822)|||



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|||||Tangible fixed|Cash at bank|ifet current|Creditors more|Total,|
|---|---|---|---|---|---|---|---|---|
|||||assets|end In hand|assets/|than one year||
|||||||glabalties)|||
|||||||||5|
|,|Haven Support Centre - capital|||94,459||||94,459]|
||Other restricted funds||||386358|||386358|
|||||94,459|386358|||480,8fy l|
||Designated|funds||1.133,038|220.469|||1353,507|
|,|General unrestrfcted||funds|103,325|300148|128,449||531,922 I|
|||||1~2t22||128,449|||



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|||2023||2022||
|---|---|---|---|---|---|
|||Land and buildings|Other Items|Lend and buildings|Other Nems|
|Operating|leases which expire:|||||
|Within one|year|21,125|3,680|21,125|7,629|
|Within two|to five years|24,000|7,603|24,000|9,382|
|In more than five years||18,667|792|26,667|2,693|
|||63,792|12,075|71,792|19704|