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|Trustees'<br>Annual<br>Report (Incorporating<br>the|Director's Report)|||
|Independent<br>Examiner's<br>Report to the Trustees||||
|Statement of Financial Activities<br>(Including|Income and Expenditure|Account)||
|Statement of Financial<br>Position|||10|
|Statement ofCash Flows||||
|Notes to the Financial Statements|||12|
|The Following Pages Do Not Form Part|ofthe Financial Statements|||
|Detailed Statement of Financial Activities|||28|





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||Advice Cop|Advice Cop|Advice Cop|Advice Cop|Advice Cop|eiaf d|eiaf d||||
|---|---|---|---|---|---|---|---|---|---|---|
|Year|ees Annual Report Il<br> Ended 31llarch 2023|||||Q the +recto~<br>o s||R<br> Report)|(condnued)||
|Reference|||**an**d Administrative|||Details|||||
|Registered<br>charity <br>Charity registration||||name<br>number||Citizens Advice Copeland<br>108058$|||||
|COmpany||regiStratiOn|||number|03g54g88|||||
|Principal <br>office||office and||registered||Phoenix House<br>3-5Jacktrees Road|||||
|||||||Cleartor Moor|||||
|||||||Cumbria|||||
|||||||CA25 5BD|||||
|The Trustees|||||||||||
|||||||Mr P Hanratty|||||
|||||||Mr G P Smith|||||
|||||||Mrs J L Donaldson|||||
|||||||Mr DJWallace|||||
|||||||Mrs H M Conway|||(Appointed|1 November 2022)|
|Company||Secretary||||Mrs J L Donaldson|||||
|Independent|||Examiner|||Jane Ascroft FCA MA (Cantab)|||||
|||||||Enterprise<br>House|||||
|||||||Harmire<br>Enterprise|Park||||
|||||||Barnard Castle|||||
|||||||County Durham|||||
|||||||DL12 8XT|||||



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|||||2023||2022|
|---|---|---|---|---|---|---|
||||Unrestricted|Resti1cted|||
||||funds|funds|Total funds|Total funds|
|||Note|||K||
|Income and endowments|||||||
|Donations<br>and legacies<br>Charitable<br>activities<br>Investment<br>income|||2,509<br>70,918<br>501|633,795|2,509<br>704,713<br>501|3,638<br>698,786<br>28|
|Other income|||919|282|1,201|2,242|
|Total income|||74,847|634,077|708,924|704,694|
|Expenditure|||||||
|Expenditure<br>on charitable|activities|9,10|75,380|640,048|715,428|671,938|
|Total expenditure|||75,380|640,048|715,428|671,938|
|Net (expenditure)/income|||(533)|(5,971)|(6,504)|32,756|
|Transfers<br>between<br>funds|||81,200|(81,200)|||
|Net movement<br>in funds|||80,667|(87,171)|(6,504)|32,756|
|Reconciliation<br>offunds|||||||
|Total funds brought<br>forward|||139,052|116,438|255,490|222,734|
|Total funds carried forward|||219,719|29,267|248,986|255,490|





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||||2023|2022|
|---|---|---|---|---|
|||Note|R||
|Fixed Assets|||||
|Tangible fixed assets||15|83,720|96,695|
|Current Assets|||||
|Debtors||17|66,695|48,685|
|Cash at bank and in hand|||203,986|229,237|
||||270,681|277,922|
|Creditors: amounts|falling due within one year|18|105,415|119,127|
|Net Current Assets|||165,266|158,795|
|Total Assets Less Current Liabilities|||248,986|255,490|
|Net Assets|||248,986|255,490|
|Funds ofthe Charity|||||
|Restricted funds|||29,267|116,438|
|Unrestricted<br>funds|||219,719|139,052|
|Total charity funds||21|248,986|255,490|





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||||2023<br>f|2022|
|---|---|---|---|---|
|Cash Flows from Operating||Activities|||
|Net (expenditure)/income|||(6,504)|32,756|
|Adjustments<br>for.|||||
|Depreciation<br>oftangible|fixed|assets|12,975|9,608|
|Other interest receivable|and|similar income|(501)|(28)|
|Accrued income|||(13,867)|(4,868)|
|Changes in:|||||
|Trade and other debtors|||(18,010)|(8,441)|
|Trade and other creditors|||155|(28,773)|
|Cash generated<br>from operations|||(25,752)||
|Interest received|||501|28|
|Net cash (used in)/from|operating<br>activities||(25,251)|282|
|Net (Decrease)/Increase|in|Cash and Cash Equivalents|(25,251)|282|
|Cash and Cash Equivalents||at Beginning ofYear|229,237|195,606|
|Cash and Cash Equivalents||at End ofYear|203,986|195,888|





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||||||||Unrestricted|Restricted|Total Funds|
|---|---|---|---|---|---|---|---|---|---|
||||||||Funds|Funds|2023|
||||||||E|f|f'.|
||MacMillan|||||||28,920|28,920|
||MasDAP|||||||111,598|111,598|
||CCC Money||Advice|||||57,060|57,060|
||Copeland|Borough Council|||||32,000|5,000|37,000|
||Cumbria|County Council|||||7,000|80,036|87,036|
||National|Citizens Advice|||||506|23,244|23,750|
||The National||Lottery|Community|Fund|||50,833|50,833|
||Phyllis Hamey Trust||||||30,000||30,000|
||Groundwork||North East &Cumbria|||||39,452|39,452|
||Cumbria|Community||Foundation||||125,577|125,577|
||Copeland|Community||Foundation||||90,774|90,774|
||Other grants||||||1,412|21,301|22,713|
||||||||70,918|633,795|704,713|
||||||||Unrestricted|Restricted|Total Funds|
||||||||Funds|Funds|2022|
||||||||E|||
||MacMillan|||||||28,272|28,272|
||MasDAP|||||||104,658|104,658|
||CCC Money||Advice|||||57,060|57,060|
||Copeland|Borough Council|||||32,000|21,131|53,131|
||Cumbria|County Council|||||1,000|97,960|98,960|
||National|Citizens Advice||||||22,735|22,735|
||Allerdale|Citizens Advice|||||3,737|23,997|27,734|
||The Henry Smith Charity|||||||24,834|24,834|
||Phyllis Hamey Trust||||||30,000||30,000|
||Groundwork||North East &Cumbria|||||36,319|36,319|
||Sellafield|||||||24,701|24,701|
||DWP - Help||To Claim|||||25,228|25,228|
||Cumbria|Community||Foundation||||109,243|109,243|
||Copeland|Community||Foundation||||30,875|30,875|
||Other grants||||||150|24,886|25,036|
||||||||66,887|631,899|698,786|
|7.|Investment||Income|||||||
|||||||Unrestricted|Total Funds|Unrestricted|Total Funds|
|||||||Funds|2023|Funds|2022|
|||||||F||F||
||Bank interest||receivable|||501|501|28|28|





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|Other Income|||||||
|---|---|---|---|---|---|---|
|||||Unrestricted|Restricted|Total Funds|
|||||Funds|Funds|2023|
|||||F|F|R|
|Other income||||919|282|1,201|
|||||Unrestricted|Restricted|Total Funds|
|||||Funds|Funds|2022|
|||||||F|
|Other income||||2,242||2,242|
|Expenditure|on Charitable|Activities|by Fund Type||||
|||||Unrestricted|Restricted|Total Funds|
|||||Funds<br>F|Funds<br>F|2023<br>f|
|Direct charitable costs||||43,453|567,152|610,605|
|Support costs||||31,927|72,896|104,823|
|||||75,380|640,048|715,428|
|||||Unrestricted|Restricted|Total Funds|
|||||Funds<br>F|Funds<br>f|2022<br>f|
|Direct charitable costs||||3,290|576,339|579,629|
|Support costs||||45,498|46,811|92,309|
|||||48,788|623,150|671,938|



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||||Activities||||
|---|---|---|---|---|---|---|
||||undertaken||Total funds|Total fund|
||||directly Support costs||2023|2022|
|||||F||F|
|Direct charitable costs|||610,605|103,816|714,421|667,099|
|Governance|costs|||1,007|1,007|4,839|
||||610,605|104,823|715,428|671,938|
|Net (Expenditure)/Income|||||||
|Net (expenditure)fincome||is stated after|charging/(crediting):||||
||||||2023|2022|
||||||K||
|Depreciation|oftangible fixed assets||||12,975|9,608|





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|Independent|Examinatio|n<br>Fee|s||||
|---|---|---|---|---|---|---|
||||||2023<br>f|2022|
|Fees payable|to the independent||examiner|for:|||
|Independent|examination|ofthe|financial statements||1,200|3,300|
|Other financial services||||||1,156|
||||||1,200|4,456|



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|Staff Costs|||||
|---|---|---|---|---|
|The total staff costs and|employee|benefits for the reporting|period are analysed as|follows:|
||||2023<br>f|2022<br>f|
|Wages and salaries|||430,532|377,290|
|Social security costs|||39,821|31,500|
|Employer contributions|to pension|plans|18,442|15,191|
||||488,795|423,981|



|offull-time<br>e|quivalent<br>employees<br>during the yea|r is analysed as follows:||
|---|---|---|---|
|||2023|2022|
|||No.|No.|
|Project staff||9|9|
|Supervisory|staff|1|1|
|Administrative|staff|4|4|
|Other staff||2|1|
|||16|15|



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|Restricted<br>funds<br>with<br>small<br>su<br>unrestricted<br>reserves.<br> Tangible Fixed Assets|rpluses<br>arising<br>due<br>to|cost allocati|ons<br>have<br>been|moved<br>to|
|---|---|---|---|---|
|||Long|||
||Freehold|leasehold|Fixtures and||
||property|property<br>F|fittings<br>f|Total<br>f|
|Cost|||||
|At 1 April 2022|133,399|144,820|60,368|338,587|
|Disposals||(144,820)||(144,820)|
|At 31 March 2023|133,399||60,368|193,767|
|Depreciation|||||
|At 1 April 2022|47,353|134,171|60,368|241,892|
|Charge for the year|2,326|10,649||12,975|
|Disposals||(144,820)||(144,820)|
|At 31 March 2023|49,679||60,368|110,047|
|Carrying<br>amount|||||
|At 31 March 2023|83,720|||83,720|
|At 31 March 2022|86,046|10,649||96,695|



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|Debtors||||
|---|---|---|---|
|||2023|2022|
||||f.|
|Trade debtors||14,118|5,804|
|Prepayments|and accrued income|52,577|39,150|
|Other debtors|||3,731|
|||66,695|48,685|





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|18.|Creditor|s: amou|nts<br>f|alling due within one year|||
|---|---|---|---|---|---|---|
||||||2023|2022|
|||||||E|
||Trade creditors||||1,159|2,096|
||Accruals|and deferred||income|104,256|117,031|
||||||105,415|119,127|
|19.|Deferred|Income|||||
||||||2023|2022|
|||||||F|
||At 1 April 2022||||100,231|95,584|
||Amount|released|to income||(100,231)|(95,584)|
||Amount|deferred|in year||101,323|100,231|
||At 31 March 2023||||101,323|100,231|



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|||At||||At 31 March|
|---|---|---|---|---|---|---|
|||1 April 2022|Income|Expendituref|Transfers|2023<br>F|
|General<br>funds||134,897|44,447|(32,010)|(15,495)|131,839|
|Capital Fund||||(12,975)|96,695|83,720|
|Phyllis Hamey|Trust|4,155|30,400|(30,395)||4,160|
|||139,052|74,847|(75,380)|81,200|219,719|
|||At||||At 31 March|
|||1 April 2021<br>E|Income<br>F|Expenditure|Transfers<br>f|2022<br>F|
|General funds||127,402|40,963|(21,111)|(12,357)|134,897|
|Capital Fund|||||||
|Phyllis Hamey|Trust||31,832|(27,677)||4,155|
|||127,402|72,795|(48,788)|(12,357)|139,052|
|Restricted funds|||||||
|||At||||At 31 March|
|||1 April 2022|Income|Expenditure|Transfers|2023|
|||||F|F|F|
|Buildings<br>&equipment||86,048|||(86,048)||
|Financial<br>Inclusion|||||||
|Project|||138,569|(140,641)|2,072||
|CCC Money Advice||1,189|57,060|(57,126)||1,123|
|MASDAP||2,116|111,598|(111,499)||2,215|
|MacMillan||402|28,920|(28,940)||382|
|Groundwork|||39,452|(39,882)|430||
|Phoenix Enterprise|||||||
|Centre project|||7,656|(7,646)|(10)||
|TWC Financial|||||||
|Wellbeing||3,122|59,611|(59,595)||3,138|
|TWC Core Costs||6,189|33,740|(33,688)||6,241|
|CCC Hardship|Fund||24,000|(24,000)|||
|CCC Household|||||||
|Essentials<br>Fund||4,214|5,000|(9,292)|78||
|TWC Bedrock Fund||2,949|7,545|(7,545)||2,949|
|Energy Advice|Project|9,789|23,244|(23,234)||9,799|
|CCC First Contact|||7,592|(9,708)|2,116||
|CCC Mental Wellbeing|||||||
|Project|||25,844|(25,821)|359|382|





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|Analysis ofCharitable|Funds<br>(continued)|||||
|---|---|---|---|---|---|
|COMF Benefit Advice||22,600|(22,595)|(5)||
|Copeland<br>Hardship||||||
|Relief Fund||3,038|||3,038|
|Employment<br>Advice||10,000|(10,076)|76||
|Foodbank Outreach||3,645|(3,645)|||
|Hospital Discharge||||||
|Advice||15,282|(15,327)|45||
|TWC Mental<br>Health L||||||
|Wellbeing||9,681|(9,788)|107||
|Other restricted<br>funds|420|||(420)||
||116,438|634,077|(646,646)|(81,200)|29,267|
||At||||At 31 March|
||1 April 2021|Income<br>f|Expenditure<br>f'.|Transfers|2022|
|Buildings<br>&equipment|88,372||(2,326)||86,046|
|Financial<br>Inclusion||||||
|Project||91,541|(102,519)|10,978||
|CCC Money Advice|371|57,060|(56,242)||1,189|
|MASDAP||104,657|(102,541)||2,116|
|MacMillan||28,272|(27,870)||402|
|Groundwork||36,319|(36,176)|(143)||
|Help to Claim|774|25,228|(26,493)|491||
|Phoenix Enterprise||||||
|Centre project||19,843|(19,561)|(282)||
|TWC Financial||||||
|Wellbeing|3,122|48,312|(48,062)|(250)|3,122|
|TWC Core Costs||33,781|(27,592)||6,189|
|CCC Hardship<br>Fund||15,000|(15,565)|565||
|CCC Household||||||
|Essentials<br>Fund||13,715|(9,501)||4,214|
|TWC Bedrock Fund||10,455|(7,506)||2,949|
|Household<br>Support||||||
|Fund Vouchers||84,952|(85,238)|286||
|Energy Advice Project|2,693|40,732|(33,636)||9,789|
|Other restricted<br>funds||22,032|(22,322)|712|422|
||95,332|631,899|(623,150)|12,357|116,438|





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|22.|Analysis of Net A|ss|ets Between Funds||||
|---|---|---|---|---|---|---|
|||||Unrestricted|Restricted|Total Funds|
|||||Funds|Funds|2023|
||Tangible fixed assets|||83,720||83,720|
||Current assets|||246,262|24,419|270,681|
||Creditors less than|1|year|(105,415)||(105,415)|
||Net assets|||224,567|24,419|248,986|
|||||Unrestricted|Restricted|Total Funds|
|||||Funds|Funds|2022|
|||||||f|
||Tangible fixed assets|||10,649|86,046|96,695|
||Current assets|||247,530|30,392|277,922|
||Creditors less than|1|year|(119,127)||(119,127)|
||Net assets|||139,052|116,438|255,490|
|23.|Analysis ofChanges||in Net Debt||||
|||||||At|
|||||At 1 Apr 2022|Cash flows|31 Mar 2023|
|||||F||R|
||Cash at bank and|in hand||229,237|(25,251)|203,986|





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||||2023f|2022|
|---|---|---|---|---|
|Income and endowments|||||
|Donations<br>and legacies|||||
|Donations|||2,509|3,638|
|Charitable<br>activities|||||
|MacMillan|||28,920|28,272|
|MasDAP|||111,598|104,658|
|CCC Money Advice|||57,060|57,060|
|Copeland<br>Borough Council|||37,000|53,131|
|Cumbria<br>County Council|||87,036|98,960|
|National<br>Citizens Advice|||23,750|22,735|
|Allerdale<br>Citizens Advice||||27,734|
|The National<br>Lottery|Community|Fund|50,833||
|The Henry Smith Charity||||24,834|
|Phyllis Harney Trust|||30,000|30,000|
|Groundwork<br>North East &Cumbria|||39,452|36,319|
|Sellafield||||24,701|
|DWP - Help To Claim||||25,228|
|Cumbria<br>Community|Foundation||125,577|109,243|
|Copeland<br>Community|Foundation||90,774|30,875|
|Other grants|||22,713|25,036|
||||704,713|698,786|
|Investment<br>income|||||
|Bank interest receivable|||501|28|
|Other income|||||
|Other income|||1,201|2,242|
|Total income|||708,924|704,694|





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|||2023|2022|
|---|---|---|---|
|Expenditure||||
|Activities undertaken|directly|||
|Wages<br>Employer's<br>NIC<br>Pension costs<br>Premises costs<br>Office costs<br>Staff and volunteer costs||396,064<br>39,821<br>18,442<br>4,257<br>10,667|332,726<br>31,500<br>15,191<br>27,763<br>13,557|
|Partner payments<br>Other costs||129,604<br>11,750|158,892|
|||610,605|579,629|
|Support costs||||
|Wages||34,468|44,564|
|Premises costs||30,625|633|
|Office costs||24,709|10,298|
|Depreciation||12,975|9,608|
|Staff and volunteer costs||607|9,954|
|Other costs||432|12,413|
|||103,816|87,470|
|Governance costs||||
|Accountancy<br>fees||1,007|4,839|
|Total expenditure||715,428|671,938|
|Net (expenditure)/income||(6,504)|32,756|



