## **AVENUES SOUTH EAST** 

FINANCIAL STATEMENTS 

FOR THE YEAR ENDED 31 MARCH 2021 

Charity Registration Number:        1079576 Company Registration Number: 03923486 



## **AVENUES SOUTH EAST** 

|Index|Page|
|---|---|
|Reference and administrative details of the charity,|1- 2|
|its advisers and trustees||
|Trustees’ report|3 - 9|
|Strategic Report|10 - 13|
|Statement of trustees’ responsibilities|14|
|Independent auditor’s report|15 - 18|
|Statement of financial activities|19|
|Balance sheet|20|
|Notes to the financial statements|21 - 36|





## **AVENUES SOUTH EAST** 

## **BOARD MEMBERS AND MANAGEMENT PERSONNEL** 

## **FOR THE YEAR ENDED 31 MARCH 2021** 

## **Reference and administrative details of the charity, its advisers and trustees Board Members** 

## **Chairman:** 

Terry Rich 

All Trustees are Members of the overlapping Group Boards for Avenues Trust Group and all committees are held on a Group basis. 

## **Non-Executive Trustees:** 

Paul Newton (To February 2021) (Member of the Finance Committee) Alistair Oag (Chair of the Audit and Risk Committee and Finance Committee) Evlynne Gilvarry (Member of the Audit and Risk Committee) Mark Pittaway (To October 2021) (Member of the Finance Committee) Emma Keegan (From March 2021) (Member of the Quality, Local Focus and Engagement Committee) 

## **Executive Trustees:** 

Joanne Land Nicola Ford 

## **Key Management Personnel:** 

Kevin Hulls Joanne Land Nicola Ford Steven Parker Daniel Gower-Smith Caroline Neal Karina Hourd 

Lauren Osman 

Regional Director (From May 2020) Group Chief Executive Group Director of Finance Group Director of Housing and Development Group Operations Director Group Director of People and Organisational Development  (From October 2020) Group Business Development Director (From September 2020) Company Secretary 

## **CHARITY REGISTRATION NUMBER** 

1079576 

## **COMPANY REGISTRATION NUMBER** 

03923486 

Page 1 



## **AVENUES SOUTH EAST** 

## **BOARD MEMBERS AND MANAGEMENT PERSONNEL** 

## **FOR THE YEAR ENDED 31 MARCH 2021** 

**Registered Office** River House, 1 Maidstone Road, Sidcup, Kent DA14 5TA 

## **Advisors** 

Bankers: Barclays Bank PLC, One Churchill Place, Canary Wharf, London E14 5HP 

Independent auditor: RSM UK Audit LLP, 25 Farringdon Street, London EC4A 4AB 

Solicitors: Hempsons, 40 Villiers Street, London WC2N 6NJ; Doyle Clayton, House Level 10, One Canada Square, London E14 5AA. Trowers & Hamlin, 3 Bunhill Row, London EC1Y 8YZ. 

Page 2 



## **AVENUES SOUTH EAST** 

## **TRUSTEES’ REPORT AND STRATEGIC REPORT** 

## **FOR THE YEAR ENDED 31 MARCH 2021** 

The Board presents herewith its Annual Report and the Audited Financial Statements of Avenues South East for the year ended 31 March 2021. The legal and administrative information set out on Pages 1 and 2 form part of this report. The Financial Statements have been prepared in accordance with the accounting policies set out in the notes to the accounts and comply with the rules of the Companies Act 2006 and Accounting and Reporting by Charities: Statement of Recommended Practice (SORP) applicable to charities preparing their accounts in accordance with the Financial Reporting Standard (FRS 102) applicable in the UK and in the Republic of Ireland (effective January 2019). 

## **Introduction** 

The Avenues South East accounts for 2021 and the 2020 comparative figures are constructed in line with best practice, as set out above. Compliance with best practice extends to the need to address the “public benefit” provided by Avenues South East. 

“Avenues”/”Avenues Group” means the Avenues Trust Group Limited and its subsidiaries of which Avenues South East is one. 

## **Structure, Governance and Management** 

## **Board Structure** 

The Avenues Group Boards agreed operate an overlapping board governance structure.  The overlapping board structure involves all of the entities within the Group sharing a core group of trustees common to all of the Boards (the majority of whom are non-executive) with a small number of independent trustees who sit on one but not any of the other Boards. This way of operating provides for efficiency but also the effectiveness of our governance. It increases the speed of o u r  decision making, streamlines information flows and improves clarity regarding accountabilities. 

## **Structure** 

Avenues South East is a Charitable Company limited by guarantee and was incorporated in England and Wales on 7 February 2000. The Company was established under a Memorandum of Association which established the objects and powers of the Charitable Company, which is governed by its Articles of Association. In the event of the Company being wound up, members are required to contribute an amount not exceeding £1. 

Members adopted a set of Articles which changed the Objects to enable the organisation to change its Board to a unitary structure, enabling three executives to become Trustees. 

Avenues South East is a subsidiary of The Avenues Trust Group, which is a registered charity and constituted as a company limited by guarantee. 

Page 3 



## **AVENUES SOUTH EAST** 

## **TRUSTEES’ REPORT AND STRATEGIC REPORT** 

## **FOR THE YEAR ENDED 31 MARCH 2021** 

## **Membership** 

The Avenues Trust Group is the sole member of Avenues South East. This change was affected and agreed at an Extraordinary General Meeting held in May 2020 where the Avenues South East constitution was updated to reflect the changes. 

## **Governance** 

The Board members are set out on Page 1. 

The Group Board meets four to five times per year and more frequently if required and is responsible for determining the strategy of the organisation and for ensuring successful operational performance, in line with the expectations of stakeholders. 

The Avenues Group has four committees which discuss the business of the whole Group. The committees are Audit & Risk, Finance, HR & Nominations and Quality, Local Focus and Engagement. Committees report directly to all the Boards with the Avenues Group. 

The Audit & Risk committee, in line with good governance principles, is expected to bring a further degree of detachment from the Board’s responsibilities in discharging its distinctive duties. The committee oversees all systems, controls and processes that may have an impact on the ability to meet our aims. 

The Finance committee provides an additional layer of oversight regarding any financial matters that may have a significant impact on the charity. 

The HR & Nominations committee provides assurance to the Avenues Group Boards that the Avenues Group has an effective People and Pay Strategy in place, promoting an effective, high performing and diverse workforce. The committee also oversees issues relating to the remuneration of staff, with specific responsibility for making recommendations to the Boards regarding the Group Remuneration Policy and the Executive Management Team’s remuneration. In addition, the committee is responsible for linking the Group’s strategy to future changes on the Boards whilst giving full consideration to succession planning for directors and other senior executives in the course of its work. 

The Quality, Local Focus and Engagement committee (QLE) provides assurance to the Avenues Group Boards regarding the quality of our services and the engagement of the people we support across the organisation is our priority and so this committee was introduced to provide assurance to the board(s) around the operational delivery of quality support. Our aspiration is that the support we provide enables people to maximize their independence and opportunities whilst keeping them safe. 

The committee will also find the best way to engage with all stakeholders within particular regions, ensuring their voices are heard so they are involved in the setting of the organisation’s goals, quality and culture. 

Avenues South East has made qualifying third party indemnity provisions for the benefit of its 

Page 4 



## **AVENUES SOUTH EAST** 

## **TRUSTEES’ REPORT AND STRATEGIC REPORT** 

## **FOR THE YEAR ENDED 31 MARCH 2021** 

trustees. 

## **The Charity Governance Code** 

The Avenues Group recognises the importance of good governance and uses the Charity Governance Code to inform any reviews and changes to all governance policies. All trustees are made aware upon appointment of their responsibilities under the Code. 

In our efforts to strive to be the best we can be in governance we have used the Code to undertake board and trustee appraisals, making sure that the principles of our appraisal tools are based on and support the guidelines and recommendations outlined in the Code. 

All of our trustees are selected in a manner consistent with the organisation's recruitment, diversity and equality policies, ensuring that the selection process is both time and cost effective. Our trustees serve a period of four years, with an option to extend for a further four years. In addition to making direct approaches to suitable candidates Avenues may advertise for trustees through notice boards, network recruitment or in the media. When a recruitment need is identified the Company Secretary will work with the board or committee to carry out a skills audit before a recruitment campaign begins. Policies and procedures are in place for the induction and training of new trustees. Training needs are continuously identified through board/committee discussions and surveys and board and trustee appraisals. When a training need is identified we organise externally facilitated training sessions. In 2020 we identified the need for the following training; Health & Safety and safeguarding responsibilities at a board level and these sessions were externally facilitated. 

## **Data Protection Compliance** 

The Avenues Group Boards have continued to help ensure our compliance with UK data Protection Laws following Brexit. Avenues has always taken data protection seriously and we continue to strengthen our policies and procedures to ensure that the protection of people's information remains a high priority. In 2020 we commissioned an internal audit review of our GDPR compliance which resulted in reasonable assurance. 

## **Public Benefit** 

The Avenues Group specialises in providing complex support, most commonly working with people who have a profound learning disability, autism, or acquired brain injury. 

The majority of our work is commissioned by local government and the NHS, and delivered through community-based Supported Living; a methodology which is recognised to deliver better outcomes and significant savings to the public purse when compared to traditional residential and clinical alternatives. 

Avenues South East supports more than 170 people to enjoy community-based life, and employs more than 390 staff. 

Page 5 



## **AVENUES SOUTH EAST** 

## **TRUSTEES’ REPORT AND STRATEGIC REPORT** 

## **FOR THE YEAR ENDED 31 MARCH 2021** 

The coronavirus pandemic demonstrated what an exceptional workforce we have, and our culture means we will not allow external challenges to inhibit the lives of the people we support. 

Our aspiration is not to manage people’s lives, but to understand what really matters to them and unlock the opportunities they want to take. But no provider can do this effectively in isolation. 

Quality is of paramount importance to Avenues. It’s central to all our plans and we work with the Tizard Centre to audit our standards. At a statutory level we are regulated by the Care Quality Commission. 

Performance is reliant on all employees' shared ambition to make a positive difference to the lives of people we support, so recruitment is based on aptitude - regardless of previous experience. Staff complete mandatory training, as well as specialist courses based on the needs of the people, we provide services to. 

We always take into account shared interests when matching staff to people they might support. This means support is personalised and encourages retention and consistency. Staff take time to get to know people, supporting them to do things differently or for the first time, working out what matters to them and what they enjoy. 

Avenues South East is committed to developing the way it supports its staff, as we know that well-supported people support people well. 

We continue to work with the University of Kent on mindfulness packages to strengthen employee wellbeing, and professional training around positive behaviour support. This advances the efficacy of the care we provide and therefore reduce people's support needs over time. 

The trustees of Avenues South East have read the Charity Commission guidance on public benefit and have paid due regard to the guidance in preparing their statements on public benefit in this report. 

## **Strategy** 

The strategic direction of Avenues South East is set within the context of the overall Avenues Group strategy as a whole. The focus of the 3 year strategic plan starting in 2018/19 was on providing high-quality, and consistently improving services to everyone it supports, throughout their lives.  Our strategy for 2021-25, Building Better Lives Together’, will mean we are able to continue to provide our unique support for the long term; and offer it to more people, in more places. 

## **Risk Management** 

The Boards of the Avenues Group operate a formal risk management process and risk register, which involves continuous review of the risks identified and those emerging, their potential impact and means of mitigation. The risk register is reviewed by all of the Boards of the Avenues 

Page 6 



## **AVENUES SOUTH EAST** 

## **TRUSTEES’ REPORT AND STRATEGIC REPORT** 

## **FOR THE YEAR ENDED 31 MARCH 2021** 

Group and by the Audit Committee. The key risk identified for 2019/20 was the coronavirus pandemic impact which arose towards the end of the financial year and this has continued to be key risk throughout 2020/21 and going into 2021/22. The national issue of potential backpay liabilities in relation to sleep-ins was eradicated following the Supreme Court’s dismissal of the appeals against the Court of Appeal judgement. 

## **Principal risks and Uncertainties - Coronavirus** 

As the financial year started our sector, the nation and indeed world were still trying to understand what the coronavirus pandemic would mean and moreover, how we would navigate through it. 

Every step, and every decision, was taken to keep the people we support and our staff teams safe and well and in line with the current guidelines. We know that well supported people, support people well and we have made every effort to make sure our teams have had everything they need to maintain their own resilience and wellbeing, so that they can continue to provide the support people deserve. 

In response to the emerging pandemic, The Avenues Trust Group set up the “COVID-19 management team”. The group is chaired by the Group Director of Operations and includes members from all key areas of the organisation. 

Initially the group met bi-weekly and changed the frequency as required and at its peak this was daily. The group applied the theory of a graded response meaning that actions changed as information, data or guidance from central Government was issued and that we didn’t go to the most restrictive solution if it wasn’t required at that time. 

Communication and support didn’t just come from within Avenues and it was clear that the sector needed to support each other. We encouraged managers to join external sessions: 

- VODG 

- Skills for Care 

- 

   - Local Authority updates 

- Webinars 

Directors collaborated with other social care organisations to share lessons learnt, our approach and to offer additional support. 

Data is collected from front line managers to enable services/teams to be risk rated to ensure the required dedicated management support is deployed to make certain a safe service is delivered. The data included, but not limited to: 

Page 7 



## **AVENUES SOUTH EAST** 

## **TRUSTEES’ REPORT AND STRATEGIC REPORT** 

## **FOR THE YEAR ENDED 31 MARCH 2021** 

## **Principal risks and Uncertainties – Coronavirus (Continued)** 

- Confirmation of suspected cases for people supported and employees reported via an incident report 

- Available staff numbers 

- PPE levels 

- Food provisions 

- Employee and the people we support testing results 

- Employee and the people we support vaccine data 

A separate CV19 risk register was developed and updated weekly relating to actions taken to support the organisation and managing risks. The risk register and reports were shared with the Avenues Group Boards. 

Policies and procedures were reviewed in light of coronavirus and where changes were required, they were agreed via the COVID-19 Oversight Group and documented.   The Policy Review Group (PRG) monitored progress, managed updates and ensured the organisation takes action as required. Updated policies and procedures have been reissued. 

Personal Protective Equipment (PPE) continues to require a significant level of management oversight. We have at least, a minimum, of four month’s supply of the required PPE supported by monthly stock takes. Central repeat orders were placed as required to maintain a minimum levels. All registered locations made full use of the governments’ supply chain. 

A key part to successful management of the coronavirus pandemic included prompt infection control practice. In addition to the use of PPE and deep cleans as required, the level of cleaning was increased and visitors stopped as per government guidelines. Staff movement was minimised and steps were taken to ensure that the same staff worked with each other where possible. 

In the event of two or more confirmed cases within a service a Task Force meeting has been convened to ensure the required support and action is taken. The main aim was to ensure that the required support was provided to the affected team. 

We reviewed our approach to occupational sick pay and in line with government funding, employees were paid their normal salary for all sickness and time away from work due to coronavirus. 

Testing for the people we support and employees has always been a top priority and we have always followed the government advice in all settings.  We recognised early on that regular testing was required, not only to ensure our operational teams were not spreading the virus but also to enable us to manage any outbreaks.  We requested weekly testing of all staff ahead of the Government advice where such facilities were available. Testing for people we support, has been a challenge and Avenues follow the Government advice for each setting. The size of our individual services is such that where we had outbreaks, they could be 

Page 8 



## **AVENUES SOUTH EAST** 

## **TRUSTEES’ REPORT AND STRATEGIC REPORT** 

## **FOR THE YEAR ENDED 31 MARCH 2021** 

## **Principal risks and Uncertainties – Coronavirus (Continued)** 

contained more easily to minimise the spread and impact. 

The organisation is supportive of the vaccine programme for both the people we support and employees.  To ensure, as far as possible, the workforce is able to have the vaccine, we have paid employees for their time and travel to have the vaccine where required. We have shared, relevant accessible information for the people we support. 

This was communicated to Service Managers and copies saved to the CV19 Intranet for use. 

The Group wide Business Continuity Plan was reviewed at the start of the pandemic and has remained under regular review. 

Finally, whilst we were all learning as we navigated through the pandemic the CV19 Oversight Group, chaired by Avenues Learning and Development Manager completed our lessons learnt exercise based on our experience and feedback. As a result of this work, changes were made both with regards to the coronavirus management but in other areas of the organisation. 

Throughout this period we have been astounded by the determination, resilience and compassion of our staff, whose professionalism has been pivotal in keeping people with complex health needs safe at home, protecting NHS beds for the critically ill. 

See Going Concern on page 12 for financial risk assessment **.** 

Page 9 



## **AVENUES SOUTH EAST** 

## **TRUSTEES’ REPORT AND STRATEGIC REPORT** 

## **FOR THE YEAR ENDED 31 MARCH 2021** 

## **STRATEGIC REPORT** 

## **Objectives and Activities** 

The charitable objects of Avenues South East are to support and promote the intellectual, emotional, physical and spiritual welfare of people aged nine and upward with complex support needs. This is achieved by providing professional, high quality, not-for-profit support services to people, supporting them to enjoy their lives within their communities. 

In considering the organisation’s objectives and activities, the Trustees have complied with their duty to have due regard to the guidance on public benefit published by the Charity Commission. 

## **Achievements and Performance** 

Avenues South East successfully transferred a new service from another provider during the Pandemic. This was the result of excellent coproduction both internally and with the incoming staff and people we support. 

Avenues South East operates a balanced scorecard which is completed on a monthly basis. Within this are Key Performance Indicators for each strand of the Strategic plan as follows: 

## Better Lives 

The first priority of the plan is to ensure that the lives of the people we support continually improve. A good indicator of this is the number of services rated as “Good” or “Outstanding” by CQC. Sadly two services were rated at Requires Improvement in February 2020. However, the domain of “Caring” was rated as Good. This outcome was disappointing but we have put clear improvement plans in place to address the areas identified.  Avenues South east achieved good or outstanding across 91% of its services in 2020/21. 

We continue to work with the Group’s Positive Behavioural Support and Active Support Leads to enhance the support services offered where required. This relationship has blossomed and has been key to the achievement of positive outcomes for the people we support across the region. 

We recognise the need to continuously develop our staff teams and as such we ensure that we train our employees in a range of additional courses that are above the statutory courses for adult social care. 

## Better Jobs 

Our second priority is to continually improve the experience of working for us. We have a target of 80% of employees to be retained. For the year ended 31 March 2021 this target was exceeded at 89%. Both sickness and vacancy rates have improved compared to March 2020. Sickness rates reduced from 6.1% to 4.7% over the year compared to a target of 4%. Vacancy rates reduced to 16% for the full year (target of 20%). 

Page 10 



## **AVENUES SOUTH EAST** 

## **TRUSTEES’ REPORT AND STRATEGIC REPORT** 

## **FOR THE YEAR ENDED 31 MARCH 2021** 

Over the year we have seen a marked and sustained reduction in agency usage with the support of the Avenues Recruitment team, our Resourcing department and the skill of our front-line management teams. 

## Better Business 

The final strand of our Strategic Plan is Better Business. This is being measured by the percentage of services which are making a deficit before central costs. The target for this is less than 5%, However, during the year ended March 2021 this was 9%, reduced from 14% as at March 2020. 

## **Our Employees** 

In line with the vision of Avenues Trust Group, we are committed to ensuring that all job applicants and employees are treated fairly in line with our equality of opportunities, diversity and fair treatment policy and procedure. 

We value diversity and social inclusion across all of our activities and our recruitment process ensures that all applicants have equality of opportunity, are treated with respect and with dignity and are checked properly and screened to ensure that they are fit and suitable to work with vulnerable people. 

Employee communication and engagement is key to the success of the Group. Through good local management and our communications team, we ensure that all employees are kept informed about the charity’s strategy, objectives and performance, as well as day-to-day news and events. Regular information about the organisation is available through newsletters, online resources, team meetings and management briefings. 

All employees are encouraged to give their suggestions for improvement and views on performance and strategy. 

## **Financial Results for the Year Ended 31 March 2021** 

Total income has increased by 8.5% to £17.2m excluding debt equalisation in 2019/20. The operating surplus for the year was £1.4m. The accumulated funds are now shown at £1.4m. 

## **Investment Policy** 

The Group’s current investment policy is to place surplus cash requirements on the money market both overnight and for longer periods, earning interest at the money market rates at the time of placement. 

Page 11 



## **AVENUES SOUTH EAST** 

## **TRUSTEES’ REPORT AND STRATEGIC REPORT** 

## **FOR THE YEAR ENDED 31 MARCH 2021** 

## **Reserves Policy** 

The Reserves policy is established at a Group level and is used to ensure that Avenues Group reserves should be sufficient to mitigate against any significant organisational risks and as such the board have concluded a target for Group free reserves of £1.5m. 

|Reserves were as follows at March 2021:|Reserves were as follows at March 2021:|**£000**|
|---|---|---|
|-|General funds|1,723|
|-|Designated funds|75|
|-|Restricted funds|10|
|-|Pension scheme funding|(428)|
|**TOTAL**||**1,380**|



## **Going Concern** 

The financial statements have been prepared on a going concern basis and the position on going concern ultimately rests with the group.  The pension scheme deficit is for the long term, so has no significant bearing on the going concern assessment for Avenues South East. 

The Avenues Group operates within a cross guarantee arrangement and cash is pooled across the group to service working capital requirements. 

As part of the going concern assessment, we have considered the ongoing financial impact of coronavirus in terms of operating performance and cashflow. We believe the funding support from Government coupled with the measures taken by the organisation in response to the coronavirus pandemic mean that the negative financial impact of the virus is mitigated and at this time does not represent a financial or going concern risk. (See Principal Risks and uncertainties Page 7). 

The impact of potential sleep-in payments on going concern has been considered following the Supreme Court decision in the Mencap case which clarifies there is no liability for any back pay relating to sleep-in payments. 

As a result of the operating surplus achieved in 2020/21, along with financial projections for future years and the strong balance sheet position, Avenues South East is a going concern. 

Page 12 



## **AVENUES SOUTH EAST** 

## **TRUSTEES’ REPORT AND STRATEGIC REPORT** 

## **FOR THE YEAR ENDED 31 MARCH 2021** 

## **Future Plans** 

Our operational priorities going forward are as follows: 

To ensure that we continue to navigate through the coronavirus pandemic proactively and safely for the people we support and our teams. 

Continue our work with Medway Council to deregister a number of our residential services to enable people we support to have their own tenancies and greater choice and control over their support and their home. 

Fill our remaining voids across the South East within budget and welcome those people into the Avenues family. 

Develop a new Supported Living Service in Kent. 

Conduct a review of any deficit contribution services and develop a financial action plan for any such services as required. 

Develop our teams and have more managers and key staff with relevant qualifications in PBS and Active Support. 

The Annual Report of the Trustees and Directors is approved by order of the Board as trustees and the Strategic Report (included therein) is approved by the Board of Trustees in their capacity as the directors at a meeting on 12th October 2021 and signed on its behalf by 

Terry Rich **Chair** 

Date: 12th October 2021 

Page 13 



**AVENUES SOUTH EAST** 

## **STATEMENT OF TRUSTEES’ RESPONSIBILITIES** 

## **FOR THE YEAR ENDED 31 MARCH 2021** 

The trustees (who are also directors of Avenues South East for the purposes of company law) are responsible for preparing the Trustees’ Annual Report and the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice). 

Company law requires the trustees to prepare financial statements for each financial year which give a true and fair view of the state of affairs of the charitable company and of the incoming resources and application of resources, including the income and expenditure, of the company for that period. In preparing these financial statements, the trustees are required to: 

- Select suitable accounting policies and then apply them consistently; 

- Observe the methods and principles in the Charities SORP; 

- Make judgments and estimates that are reasonable and prudent; 

- State whether applicable UK Accounting Standards have been followed, subject to any material departures disclosed and explained in the financial statements; and 

- - Prepare the financial statements on the going concern basis unless it is inappropriate to presume that the charitable company will continue in business. 

The trustees are responsible for keeping proper accounting records that disclose with reasonable accuracy at any time the financial position of the charitable company and to enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charitable company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities. 

In so far as the trustees are aware: 

- There is no relevant audit information of which the company’s auditor is unaware; and 

- - The trustees have taken all steps that they ought to have taken to make themselves aware of any relevant audit information and to establish that the auditor is aware of that information. 

## **Auditor** 

RSM UK AUDIT LLP has indicated its willingness to continue in office. 

Page 14 



**AVENUES SOUTH EAST** 

## **INDEPENDENT AUDITOR’S REPORT TO THE MEMBERS OF AVENUES SOUTH EAST** 

## **Opinion** 

We have audited the financial statements of Avenues South East (the ‘charitable company’) for the year ended 31 March 2021 which comprise the Statement of Financial Activities, the Summary Income and Expenditure Account, the Balance Sheet and notes to the financial statements, including significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including FRS 102 “The Financial Reporting Standard applicable in the UK and Republic of Ireland” (United Kingdom Generally Accepted Accounting Practice). 

In our opinion the financial statements: 

- give a true and fair view of the state of the charitable company’s affairs as at 31 March 2021 and of its incoming resources and application of resources, including its income and expenditure, for the year then ended; 

- have been properly prepared in accordance with United Kingdom Generally Accepted Accounting Practice; and 

- have been prepared in accordance with the requirements of the Companies Act 2006. 

## **Basis for opinion** 

We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under those standards are further described in the Auditor’s responsibilities for the audit of the financial statements section of our report. We are independent of the charitable company in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, including the FRC’s Ethical Standard and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion. 

## **Conclusions relating to going concern** 

In auditing the financial statements, we have concluded that the trustees’ use of the going concern basis of accounting in the preparation of the financial statements is appropriate. 

Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the charitable company’s ability to continue as a going concern for a period of at least twelve months from when the financial statements are authorised for issue. 

Our responsibilities and the responsibilities of the trustees with respect to going concern are described in the relevant sections of this report. 

## **Other information** 

The other information comprises the information included in the Annual Report other than the financial statements and our auditor’s report thereon. The trustees are responsible for the other information contained within the Annual Report. Our opinion on the financial statements does 

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**AVENUES SOUTH EAST** 

## **INDEPENDENT AUDITOR’S REPORT TO THE MEMBERS OF AVENUES SOUTH EAST** 

not cover the other information and, except to the extent otherwise explicitly stated in our report, we do not express any form of assurance conclusion thereon. 

Our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the course of the audit or otherwise appears to be materially misstated.  If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether this gives rise to a material misstatement in the financial statements themselves.  If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact. 

We have nothing to report in this regard. 

## **Opinions on other matters prescribed by the Companies Act 2006** 

In our opinion, based on the work undertaken in the course of the audit: 

- the information given in the Trustees’ Report, which includes the Directors’ Report and the Strategic Report prepared for the purposes of company law, for the financial year for which the financial statements are prepared is consistent with the financial statements; and 

- the Directors’ Report and the Strategic Report included within the Trustees’ Report has been prepared in accordance with applicable legal requirements. 

## **Matters on which we are required to report by exception** 

In the light of the knowledge and understanding of the charitable company and its environment obtained in the course of the audit, we have not identified material misstatements in the Directors’ Report or the Strategic Report included within the Trustees’ Report. 

We have nothing to report in respect of the following matters where the Companies Act 2006 requires us to report to you if, in our opinion: 

- adequate accounting records have not been kept, or returns adequate for our audit have not been received from branches not visited by us; or 

- the financial statements are not in agreement with the accounting records and returns; or 

- certain disclosures of trustees’ remuneration specified by law are not made; or 

- we have not received all the information and explanations we require for our audit. 

## **Responsibilities of trustees** 

As explained more fully in the Statement of Trustees’ responsibilities set out on page X, the trustees (who are also the directors of the charitable company for the purposes of company law) are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as the trustees determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error. 

Page 16 



**AVENUES SOUTH EAST** 

## **INDEPENDENT AUDITOR’S REPORT TO THE MEMBERS OF AVENUES SOUTH EAST** 

In preparing the financial statements, the trustees are responsible for assessing the charitable company’s ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the trustees either intend to liquidate the charitable company or to cease operations, or have no realistic alternative but to do so. 

## **Auditor’s responsibilities for the audit of the financial statements** 

Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements. 

## **The extent to which the audit was considered capable of detecting irregularities, including fraud** 

Irregularities are instances of non-compliance with laws and regulations.  The objectives of our audit are to obtain sufficient appropriate audit evidence regarding compliance with laws and regulations that have a direct effect on the determination of material amounts and disclosures in the financial statements, to perform audit procedures to help identify instances of noncompliance with other laws and regulations that may have a material effect on the financial statements, and to respond appropriately to identified or suspected non-compliance with laws and regulations identified during the audit. 

In relation to fraud, the objectives of our audit are to identify and assess the risk of material misstatement of the financial statements due to fraud, to obtain sufficient appropriate audit evidence regarding the assessed risks of material misstatement due to fraud through designing and implementing appropriate responses and to respond appropriately to fraud or suspected fraud identified during the audit. 

However, it is the primary responsibility of management, with the oversight of those charged with governance, to ensure that the entity's operations are conducted in accordance with the provisions of laws and regulations and for the prevention and detection of fraud. 

In identifying and assessing risks of material misstatement in respect of irregularities, including fraud, the audit engagement team: 

- obtained an understanding of the nature of the sector, including the legal and regulatory frameworks that the charitable company operates in and how the charitable company is complying with the legal and regulatory frameworks; 

- inquired of management, and those charged with governance, about their own identification and assessment of the risks of irregularities, including any known actual, suspected or alleged instances of fraud; 

- discussed matters about non-compliance with laws and regulations and how fraud might occur including assessment of how and where the financial statements may be susceptible to fraud. 

Page 17 



## **AVENUES SOUTH EAST** 

## **INDEPENDENT AUDITOR’S REPORT TO THE MEMBERS OF AVENUES SOUTH EAST** 

As a result of these procedures we consider the most significant laws and regulations that have a direct impact on the financial statements are FRS 102, Charities SORP (FRS 102), Companies Act 2006, Charities Act 2011, the charitable company’s governing document, and Charities (Protection and Social Investment) Act 2016. We performed audit procedures to detect noncompliances which may have a material impact on the financial statements which included reviewing the financial statements including the Trustees’ Report, remaining alert to new or unusual transactions which may not be in accordance with the governing documents and evaluating advice received from external advisors. 

The most significant laws and regulations that have an indirect impact on the financial statements are those in relation to the Care Act 2014.  We performed audit procedures to inquire of management and those charged with governance whether the charitable company is in compliance with these law and regulations and inspected correspondence with regulatory authorities. 

The audit engagement team identified the risk of management override of controls as the area where the financial statements were most susceptible to material misstatement due to fraud.  Audit procedures performed included but were not limited to testing manual journal entries and other adjustments, evaluating the business rationale in relation to significant, unusual transactions and transactions entered into outside the normal course of business and challenging judgments and. 

A further description of our responsibilities for the audit of the financial statements is located on the Financial Reporting Council’s website at http://www.frc.org.uk/auditorsresponsibilities. This description forms part of our auditor’s report. 

## **Use of our report** 

This report is made solely to the charitable company’s members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006.  Our audit work has been undertaken so that we might state to the charitable company’s members those matters we are required to state to them in an auditor’s report and for no other purpose.  To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the charitable company and the charitable company’s members as a body, for our audit work, for this report, or for the opinions we have formed. 


NICHOLAS SLADDEN (Senior Statutory Auditor) For and on behalf of RSM UK AUDIT LLP, Statutory Auditor Chartered Accountants 25 Farringdon Street, London, EC4A 4AB 

Date 20 October 2021 

Page 18 



## **AVENUES SOUTH EAST STATEMENT OF FINANCIAL ACTIVITIES (Including Income and Expenditure Account) FOR THE YEAR ENDED 31 MARCH 2021** 

|||**Unrestricted **|**Unrestricted **|**Restricted**|||
|---|---|---|---|---|---|---|
||**Notes**|**General**|**Pensions**|**Funds**|**Total**|**Total**|
|||**Funds**|**Reserve**||**2021**|**2020**|
|||**£000s**|**£000s**|**£000s**|**£000s**|**£000s**|
|**INCOME**|||||||
|**Grants & Donations**|||||||
|Donations|2|-|-|-|-|280|
|||-|-|-|-|280|
|**Charitable activities**|||||||
|Provision of care to young people||1,289|-|-|1,289|1,342|
|Services to adults||14,348|-|-|14,348|13,662|
|Services to older people||810|-|-|810|802|
|Other income|2|450|-|320|771|64|
|||16,897|-|320|17,217|15,870|
|**Total**||**16,897**|**-**|**320**|**17,217**|**16,150**|
|**EXPENDITURE**|||||||
|**Charitable activities**|||||||
|Provision of care to young people|3|1,166|-|-|1,166|1,256|
|Services to Adults|3|13,528|-|320|13,849|13,962|
|Services to Older People|3|815|-|-|815|794|
|**Total**||**15,510**|**-**|**320**|**15,830**|**16,012**|
|**Net income**||**1,387**|**-**|**-**|**1,387**|**138**|
|Transfer between funds||(80)|80|-|-|-|
|Initial Recognition of the defined<br>benefit pension scheme|13||-|-|-|-|
|Remeasurementof defined benefit<br>pension schemes|13|-|<br>(327)|-|(327)|361|
|**Net movement in funds**||**1,307**|**(247)**|**-**|**1,060**|**499**|
|**Reconciliation of funds:**|||||||
|Fund balances brought forward|10|491|(181)|10|320|(179)|
|**Fund balances carried forward**|10|**1,798**|**(428)**|**10**|**1,380**|**320**|



The notes on pages 21 to 36 form part of these financial statements 

Page 19 



## **AVENUES SOUTH EAST BALANCE SHEET AS AT 31 MARCH 2021 COMPANY NO: 03923486** 

|**Notes**<br>**FIXED ASSETS**<br>Tangible assets<br>6<br>**CURRENT ASSETS**<br>Debtors<br>7<br>Cash at bank and in hand<br>**CREDITORS**falling due within one year<br>8<br>**NET CURRENT ASSETS**<br>**CREDITORS**falling due in more than one year<br>8<br>**NET ASSETS EXCLUDING PENSION LIABILITY**<br>Pension scheme liability<br>13<br>**NET ASSETS INCLUDING PENSION LIABILITY**<br>**FUNDS**<br>Unrestricted funds:<br>General funds<br>10<br>Pension scheme funding reserve<br>10<br>Designated Funds<br>10<br>Restricted funds<br>10<br>**TOTAL FUNDS**|**2021**<br>**2020**<br>**£000s**<br>**£000s**<br>514<br>317<br>2,628<br>2,226<br>76<br>24<br>**2,704**<br>**2,250**<br>(1,410)<br>(2,033)<br>**1,294**<br>**217**<br>0<br>(33)<br>**1,808**<br>**501**<br>(428)<br>(181)<br>**1,380**<br>**320**<br>1,723<br>416<br>(428)<br>(181)<br>75<br>75<br>**1,370**<br>**310**<br>10<br>10<br>**1,380**<br>**320**|
|---|---|



The notes on pages 21 to 36 form part of these financial statements 

The financial statements were approved and authorised for issue by the Board of Trustees on 12th October 2021 and were signed on its behalf by: 


Terry Rich Chairman of the Board 

Page 20 



**AVENUES SOUTH EAST NOTES TO THE FINANCIAL STATEMENTS For the year ended 31 March 2021** 

## **1. Accounting Policies** 

Avenues South East is a charitable company limited by guarantee, incorporated in England and Wales. The registered office is River House, 1 Maidstone Road, Sidcup, Kent, DA14 5TA. The Charity’s principal activities are disclosed in the Trustees’ Report. 

The principal accounting policies adopted, judgements and key sources of estimation and uncertainty in the preparation of the financial statements are as follows: 

## **a) Basis of preparation** 

The financial statements have been prepared in accordance with Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standards applicable in the UK and Republic of Ireland (FRS 102) (effective 1 January 2019) – (Charities SORP (FRS 102)), the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) and the Companies Act 2006. 

Avenues South East meets the definition of a public benefit entity under FRS 102. Assets and liabilities are initially recognised at historical cost of transaction value unless otherwise stated in the relevant accounting policy notes. The reporting currency is pound sterling and the financial statements are presented to the nearest thousand pounds. 

The charity is a qualifying entity for the purposes of FRS 102, being a member of a group where the parent of that group prepare a publicly available consolidated financial statements, including this charity, which are intended to give a true and fair view of the assets, liabilities, financial position and surplus or deficit of the group. The parent charity has therefore taken advantage from the following exemptions in its individual financial statements: 

- Section 7 ‘Statement of Cash Flows’ – Presentation of a statement of cash flow and related notes and disclosures; and 

## **b) Preparation of accounts on a going concern basis** 

The financial statements have been prepared on a going concern basis and the position on going concern ultimately rests with the Group. Avenues South East is operating at a surplus, working capital requirements are covered at a Group level and the pension scheme deficit is for the long term, and therefore has no significant bearing on the going concern assessment for Avenues South East.  The Avenues Group operates within a cross guarantee arrangement and cash is pooled across the group to services working capital requirements. 

As part of the going concern assessment, the directors have considered the ongoing financial impact of coronavirus in terms of operating performance and cashflow.  The directors believe the funding support from Government coupled with the measures taken by the organisation in response to the coronavirus pandemic mean that the negative financial impact of the virus is mitigated and at this time does not represent a going concern risk. (See Principal Risks and uncertainties Page 7). 

Page 21 



## **AVENUES SOUTH EAST NOTES TO THE FINANCIAL STATEMENTS For the year ended 31 March 2021** 

## **c) Income** 

Income is recognised when Avenues South East has entitlement to the funds, any performance related conditions attached to the item(s) of income has been met, it is probable that the income will be received and the amount can be measured reliably. 

Income from government and other grants, whether ‘capital’ (except capital grants relating to social housing properties – see policy (e)) or ‘revenue’ grants, it is recognised when the charity has entitlement to the funds, any performance related conditions attached to the grant have been met, it is probable that the income will be received and the amount can be measured reliably. 

Income received in advance of a service is deferred until the criteria for income recognition are met (Note 8). Income is measured at the fair value of the consideration receivable. 

Legacy income is recognised at the earlier of the charity being notified of a distribution or the probable receipt of a legacy. 

## **d) Donated services and facilities** 

Donated professional services and donated facilities are recognised as income when received, provided the economic benefit can be measured reliably. 

On receipt, donated professional services and donated facilities are recognised on the basis of the value of the gift to Avenues South East which is the amount the charity would have been willing to pay to obtain services or facilities of equivalent economic benefit on the open market. A corresponding amount is then recognised in expenditure in the period of receipt. 

## **e) Tangible Fixed Assets and Depreciation** 

Fixed assets are stated at cost less accumulated depreciation. Depreciation is provided at the following annual rates in order to write off the assets over their estimated useful lives; 

Furniture and equipment 15-25% per annum on cost Leasehold Additions 2% per annum on cost 

Depreciation of an asset commences from the point the asset is brought into use. 

The charity policy is to capitalise all assets over £500. 

## **f) Pension Costs** 

The Social Housing Pension Scheme (SHPS), a defined contribution scheme (also referred to as ‘Pensions Trust’), is an ongoing scheme. The contributions paid to this scheme are charged to the Statement of Financial Activities as they fall due. 

Avenues South East participates in one multi-employer and one unfunded pension scheme operated by the National Health Service. Further details of these schemes are set out in the notes to the financial statements. The contributions to these schemes, as advised by the scheme administrator, are charged to the Statement of Financial Activities as they fall due. 

Avenues South East previously has employees who were members of the Kent County Council defined benefit pension scheme. The assets of the scheme are held separately from those of the group. Avenues South East officially withdrew from the scheme on 1 April 2015 and as such no further contributions are being made. The withdrawal from the scheme 

Page 22 



## **AVENUES SOUTH EAST NOTES TO THE FINANCIAL STATEMENTS For the year ended 31 March 2021** 

resulted in the crystallisation of a liability of £231k. It was agreed to pay this over a period of seven years, attracting interest of £23k. This cost is being recognised in the statement of financial activities evenly over a seven year period. 

## **g) Operating leases** 

Operating lease rental costs are charged to the Statement of Financial Activities on a straightline basis over the period of the lease. 

## **h) Resources expended and the basis of apportioned costs** 

All expenditure is accounted for on an accruals basis and has been classified under headings that aggregate all costs related to the category. VAT which cannot be recovered is included as part of the expenditure to which it relates. A liability is recognised once a legal or constructive obligation has been entered into by the group. 

## **i) Allocation of support costs** 

Support costs are those functions that assist the work of Avenues but does not directly undertake charitable activities. Support costs include back office costs, finance, human resources, payroll, IT and governance costs which supports Avenues charitable activities, please see note 3 for details on the basis of allocation. 

## **j) Fund accounting** 

Unrestricted funds are funds which are available for use at the discretion of the Trustees in furtherance of the general objectives of the group and which have not been designated for other purposes. 

Restricted funds are subject to specific restrictions imposed by donors. These funds are accounted for separately and are only available to be used in line with donor’s requirements. 

## **k) Taxation** 

The company is a registered charity and as such its income and gains falling within Sections 471 to 489 of the Corporation Tax Act 2010 or Section 256 of the Taxation of Chargeable Gains Act 1992 are exempt from corporation tax to the extent that they are applied to its charitable objectives. 

## **l) Debtors** 

Trade debtors and other income are recognised at the settlement amount due after trade discount offered. Prepayments are valued at the amount prepaid net of any trade discounts. 

## **m) Cash and cash equivalents** 

Cash and cash equivalents includes cash at bank and in hand and short term highly liquid investments with a short maturity of three months or less from the date of acquisition or opening of the deposit or similar account. 

## **n) Creditors and provisions** 

Creditors and provisions are recognised where the charity has a present obligation resulting from a past event that will probably result in the transfer of funds to a third party and the amount due to settle the obligation can be measured or estimated reliably. Creditors and provisions are normally recognised at their settlement amount after allowing for any trade discounts due. 

Page 23 



**AVENUES SOUTH EAST NOTES TO THE FINANCIAL STATEMENTS For the year ended 31 March 2021** 

## **o) Financial Instruments policy** 

The charity only has financial assets and liabilities of a kind that qualify as basic financial instruments.  Basic financial instruments are initially recognised at transaction value and subsequently measured at their settlement value with the exception of bank loans which are subsequently measured at amortised cost using the effective interest method. 

## **p) Management estimates and judgements** 

In the process of applying its accounting policies, Avenues South East is required to make certain estimates, judgements and assumptions that it believes are reasonable based on the information available. These judgements, estimates and assumptions affect the amounts of assets and liabilities at the date of the financial statements and the amounts of revenues and expenses recognised during the reporting periods presented. There are no significant judgements or estimates made. The assumptions applied to the pension have the potential to materially impact the pension liability position and therefore have been reviewed with the Groups pensions advisors and management consider they are reasonable. 

## **2. Income** 

Income from Charitable activities was £17,217k (2020; £15,870k) of which all was attributed to unrestricted fund. 

Covid Support Grant received for the year was £765k of which £320k was restricted. 

|**Other incoming**<br>**resources:**<br>Donations<br>Covid grant income<br>Pension funding receivable from purchasers|**2021**<br>**2020**<br>**£000s**<br>**£000s**<br>-                   280<br>739 -<br>32                   64|
|---|---|
||771                  344|



## **3. Expenditure** 

||**2021**|**2020**|
|---|---|---|
|**Net income is stated after charging:**|**£000s**|**£000s**|
|Depreciation of tangible fixed assets on owned assets<br>|76|78|
|<br>External Audit Fees|13|13|
|<br>Operating lease charges for motor vehicles and equipment|42|54|
|<br>Operating lease charges for land and buildings|558|350|
|Loan interest<br>|3|3|



Page 24 



## **AVENUES SOUTH EAST NOTES TO THE FINANCIAL STATEMENTS For the year ended 31 March 2021** 

## **3. Expenditure (continued)** 

|**Charitable activities:**<br>Provision of care to young people<br>Services to Adults<br>Services to Older People<br>**2021 Total**<br>**2020 Total**|**Direct costs**<br>**Support costs**<br>**2021 Total**<br>**2020 Total**<br>**£000s**<br>**£000s**<br>**£000s**<br>**£000s**<br>1,056<br>110<br>**1,166**<br>1,256<br>12,576<br>1,273<br>**13,849**<br>13,962<br>746<br>69<br>**815**<br>794|
|---|---|
||14,378<br>1,452<br>**15,830**|
|||
||14,513<br>1,499<br>16,012|



The charitable activities provided by Avenues South East have been categorised to reflect the key services provided. 

## **Summary analysis of expenditure and related income for charitable activities** 

|Income<br>Costs<br>**Total**|**Provision of**<br>**care to young**<br>**people**<br>**Services to**<br>**Adults**<br>**Services to**<br>**Older People**<br>**Total**<br>**£000s**<br>**£000s**<br>**£000s**<br>**£000s**<br>1,289<br>14,347<br>810<br>16,446<br>(1,166)<br>(13,849)<br>(815)<br>(15,830)|
|---|---|
||**123**<br>**498**<br>**(5)**<br>**616**|



Expenditure on charitable activities was £15,830k (2020: £16,012k) all of which was attributed to unrestricted funds. These balances do not include the pension re-measurement adjustments of £327k (2020: £361k). 

## **Analysis of governance and support costs** 

Avenues initially identifies the costs of its support functions.  It then identifies those costs which relate to the governance function.  Having identified its governance costs, the remaining support costs together with the governance costs are apportioned between the key charitable activities undertaken (see above) in the year.  Support costs are allocated on a blended percentage rate which takes into account the key drivers of central costs including staff costs, FTE, number of locations, number of people supported and vacancy rates. Refer to the table below for the analysis of support and governance costs. 


Page 25 



## **AVENUES SOUTH EAST NOTES TO THE FINANCIAL STATEMENTS For the year ended 31 March 2021** 

## **3. Expenditure (continued)** 

## **Analysis of Expenditure** 

|Support costs<br>Governance|**Provision of care**<br>**to young people**<br>**Services to**<br>**Adults**<br>**Services to**<br>**older people**<br>**Total**<br>**£000s**<br>**£000s**<br>**£000s**<br>**£000s**<br>109<br>1,261<br>69            1,439<br>1<br>11<br>1                 13|
|---|---|
||**110**<br>**1,272**<br>**70**<br>**1,452**|



## **4. Trustees’ remuneration** 

'The trustees are the directors of the company. No remuneration or pension contributions were paid to the trustees. During 2020/21 1 trustee (2020: 2) was reimbursed expenses of £50 (2020: £2k) for travel expenses in roles as trustees. 

J Land, Chief Executive, is also a Trustee of Avenues South East.  During the 2020/21 financial year she received £147k (2020: £161k) in remuneration including £12k of pension contributions (2020: £12k) from The Avenues Trust Group in respect of her role as Chief Executive. No remuneration or pension contributions were paid in relation to her role as a trustee. 

N Ford, Group Director of Finance, is also a Trustee of Avenues South East. During the 2020/21 financial year she received £110k (2020: £126k) in remuneration including £9k of pension contributions (2020: £9k) from The Avenues Trust Group in respect of her role as Group Finance Director.  No remuneration or pension contributions were paid in relation to her role as a trustee. 

The Directors of the Charity are remunerated by the Avenues Trust Group only to the extent permitted by the Charity's Articles of Association.  A further payment was made in the year of £0.5k (2020: £3k) which is a collective premium to cover Trustees Liability. 

No other Trustees received remuneration or pension contributions in the current or preceding period. 

## **5. Staff costs and key management personnel** 

The Directors of the company are remunerated by Avenues Group and therefore not included in the disclosure below. 

The number of employees whose emoluments exceeded £60k were: 

||**2021**|**2020**|
|---|---|---|
||**No.**|**No.**|
|£60k - £70k|1<br>|-|
|£70k - £80k|2|1|



Page 26 



## **AVENUES SOUTH EAST NOTES TO THE FINANCIAL STATEMENTS For the year ended 31 March 2021** 

The total number of staff employed by the charity as well as the full time equivalents are as follows: 

|ollows:|||
|---|---|---|
|Office staff<br>Care staff<br>Part-time support staff<br>TOTAL<br>**Staff costs**<br>Wages and salaries<br>Social security costs<br>Pension costs (Note 13)<br>Agency staff|**2021**<br>**2020**<br>**2021**<br>**2020**<br>10<br>9<br>9<br>8<br>258<br>256<br>274<br>261<br>117<br>108<br>108<br>108||
||**385**<br>**373**<br>**391             377**||
|||**2021**<br>**2020**<br>**£000s**<br>**£000s**<br>10,425<br>10,270<br>794<br>712<br>264<br>255<br>706<br>1,200|
|||**12,189**<br>**12,437**|



Included in the costs above are the costs of staff on Bank contracts. The contracts of employment for Bank staff are held with The Avenues Group and the costs are charged to Avenues South East for work provided. 

The key management personnel of Avenues South East comprise the trustees including; the Group Chief Executive, Group Deputy of Operations, Group Director of Finance, Group Director of People and Organisational Development, Group Director of Business Development, and Group Director of Housing and Development.  The Avenues South East share of these costs along with cost of the Regional Directors are shown below: 

|Wages and salaries<br>Social security costs<br>Pension costs<br>Total|**2021**<br>**2020**<br>**£000s**<br>**£000s**<br>219<br>277<br>28<br>30<br>16<br>17|
|---|---|
||263<br>324|



Page 27 



## **AVENUES SOUTH EAST NOTES TO THE FINANCIAL STATEMENTS For the year ended 31 March 2021** 

## **6. Tangible fixed assets** 

|**7. Debtors**<br>**8. Creditors**<br>**Cost**<br>At 1 April 2020<br>Additions<br>**At 31 MARCH 2021**<br>**Depreciation**<br>At 1 April 2020<br>Charge for year<br>**At 31 MARCH 2021**<br>**Net book value**<br>**At 31 MARCH 2021**<br>At 31 March 2020<br>Contract fees receivable<br>Other debtors<br>Prepayments and accrued income<br>Amounts owed by other Group<br>undertakings<br>**Amounts falling due within one year**:<br>Trade creditors<br>Other taxation and social security<br>Other creditors<br>Accrued expenditure and deferred<br>income<br>Amounts owed to other Group undertakings|**Leasehold**<br>**Additions**<br>**Furniture &**<br>**equipment**<br>**Total**<br>**£000s**<br>**£000s**<br>**£000s**<br>57<br>1,789<br>1,846<br>179<br>94<br>273|**Leasehold**<br>**Additions**<br>**Furniture &**<br>**equipment**<br>**Total**<br>**£000s**<br>**£000s**<br>**£000s**<br>57<br>1,789<br>1,846<br>179<br>94<br>273|
|---|---|---|
|||236<br>1,883<br>2,119|
|||2<br>1,527<br>1,529<br>3<br>73<br>76|
|||**5**<br>**1,600**<br>**1,605**|
|||**231**<br>**283**<br>**514**|
|||**55**<br>**262**<br>**317**|
|||**2021**<br>**2020**<br>**£000s**<br>**£000s**<br>1,258<br>1,672<br>647<br>372<br>129<br>182<br>594<br>-|
|||**2,628**<br>**2,226**|
|||**2021**<br>**2020**<br>**£000s**<br>**£000s**<br>145<br>71<br>219<br>260<br>177<br>151<br>869<br>1,355<br>-                  196<br>**1,410**<br>**2,034**|



## **7. Debtors** 

## **8. Creditors** 

Page 28 



## **AVENUES SOUTH EAST NOTES TO THE FINANCIAL STATEMENTS For the year ended 31 March 2021** 

## **8. Creditors (continued)** 

|**8. Creditors (continued)**||
|---|---|
|**Amounts falling due in more than one year:**<br>Total loans<br>The loan is repayable as follows:<br>Due within one year<br>Between one and two years<br>Total<br>Less: due within one year<br>Amount due after one year|**2021**<br>**2020**<br>**£000s**<br>**£000s**<br>33<br>66<br>33<br>33<br>-<br>33|
||33<br>66<br>(33)<br>(33)|
||**-                    33**|



Avenues South East previously had employees who were members of the Kent County Council defined benefit pension scheme.  The assets of the scheme are held separately from those of the group.  Avenues South East officially withdrew from the scheme on 1 April 2015 and as such no further contributions are being made. The withdrawal from the scheme resulted in the crystallisation of a liability of £231,000. It was agreed to pay this over a period of 7 years, attracting interest of £23,000. This cost is being recognised in the statement of financial activities evenly over the seven year period. 

|**Movements in deferred income:**<br>Income recognised in the year<br>Income deferred in the current year<br>Income deferred at the year end<br>Deferred income at the beginning of the year|**2021**<br>**2020**<br>**£000s**<br>**£000s**<br>649                417<br>(649)<br>(417)<br>491<br>649|
|---|---|
||**491**<br>**649**|



Deferred income comprises contract fee income which relates to services that will be provided in future periods, and grants and donations where milestones and conditions for recognition are expected to be met in future periods. 

Page 29 



## **AVENUES SOUTH EAST NOTES TO THE FINANCIAL STATEMENTS For the year ended 31 March 2021** 

## **9.  Analysis of net movement in funds** 

|**9.  Analysis of net movement in funds**||
|---|---|
|**Unrestricted funds:**<br>General reserve<br>Designated Fund - Chelsham Lodge<br>Pension reserve<br>**Restricted funds**<br>Garden Fund<br>Covid Support Grant<br>**TOTAL FUNDS OF THE CHARITY**<br>**Analysis of movements in funds - previous year**<br>**Unrestricted funds:**<br>General reserve<br>Designated Fund - Chelsham Lodge<br>Pension reserve<br>**Restricted funds**<br>Garden Fund<br>**TOTAL FUNDS OF THE CHARITY**|**1 April**<br>**31 March**<br>**2020**<br>**Income**<br>**Expenditure**<br>**Transfer**<br>**2021**<br>**£000s**<br>**£000s**<br>**£000s**<br>**£000s**<br>**£000s**<br>**416**<br>17,217<br>(15,830)<br>(80)<br>**1,723**<br>**75**<br>-                   -              -<br>**75**<br>**(181)**<br>-<br>(327) 80<br>**(428)**<br>**10**<br>-                   -              -<br>**10**<br>320<br>(320)<br>**-**|
||**320**<br>17,537<br>(16,477)<br>-<br>**1,380**|
||**1 April**<br>**31 March**<br>**2019**<br>**Income**<br>**Expenditure**<br>**Transfer**<br>**2020**<br>**£000s**<br>**£000s**<br>**£000s**<br>**£000s**<br>**£000s**<br>**346**<br>16,150<br>(16,012)<br>(68)<br>**416**<br>**75**-<br>-              -<br>**75**<br>**(610)**<br>361<br>-         68.00<br>**(181)**<br>**10**<br>-                     -              -<br>**10**|
||**(179)**<br>16,511<br>(16,012)<br>-<br>**320**|



The general reserve represents the funds of the charity which are not designated for particular purposes. 

The pension reserve represents the movements in respect of the defined benefit pension schemes in which the charity participates. 

The restricted fund is comprised of the Garden Fund provided by Santander for the renovation of a Garden at Wilson Avenue. 

The Chelsham Lodge designated fund is a legacy left to Avenues in relation to a person supported at Chelsham Lodge. The Trustees have decided that the legacy should be used for this service, as such a designated fund has been set up. 

Covid Support Grant, grant restricted to cover for cost specific to covid safety. 

Page 30 



## **AVENUES SOUTH EAST NOTES TO THE FINANCIAL STATEMENTS For the year ended 31 March 2021** 

## **10. Analysis of net assets between funds** 

|**10. Analysis of net assets between funds**|||||
|---|---|---|---|---|
||**Restricted **|**Unrestricted **|**Unrestricted**<br>**Pension**|**2021**|
||**Fund**|**Funds**|**Fund**|**Total**|
|**Fund balances at 31 March 2021 are represented**|**£000s**|**£000s**|**£000s**|**£000s**|
|Tangible fixed assets|-|<br>514|-|514|
|Current assets<br>|10|<br>2,694|-|2,704|
|Current liabilities|-|<br>(1,410)|-|(1,410)|
|**TOTAL FUNDS BEFORE PENSION LIABILITY**<br>|10|1,798|<br>-|1,808|
|Pension scheme funding reserve|-|-|<br>(428)|(428)|
|**TOTAL FUNDS OF THE CHARITY INCLUDING**|||||
|<br>**PENSION SCHEME RESERVE**|**10**|**1,798**|**(428)**|**1,380**|
|**PRIOR YEAR BALANCES**|**Restricted **|**Unrestricted **|**Unrestricted**<br>**Pension**|**2020**|
||**Fund**|**Funds**|**Fund**|**Total**|
|**Fund balances at 31 March 2020 are represented**|**£000s**|**£000s**|**£000s**|**£000s**|
|Tangible fixed assets|-|<br>317|-|317|
|Current assets|10|2,240|-|2,250|
|Current liabilities|-|<br>(2,033)|-|(2,033)|
|Long term liabilities|-|<br>(33)|-|(33)|
|**TOTAL FUNDS BEFORE PENSION LIABILITY**|10|491|-|501|
|Pension scheme funding reserve|-|<br>-|(181)|(181)|
|**TOTAL FUNDS OF THE CHARITY INCLUDING**|||||
|<br>**PENSION SCHEME RESERVE**|**10**|**491**|<br>**(181)**|**320**|



## **11. Operating lease commitments** 

The total future minimum lease payments under non-cancellable operating leases are as follows: 

|**Land and Buildings**<br>Expiry date:<br>Within one year<br>Between one and five years<br>Over five years<br>**Vehicles and equipment**<br>Expiry date:<br>Within one year<br>Between one and five years|**2021**<br>**2020**<br>**£000s**<br>**£000s**<br>558          349<br>737          785<br>186          312|
|---|---|
||1,481       1,446|
||54            54<br>-              -|
||54            54|



## **12. Investment policy and position** 

The banking activities for Avenues South East are managed by The Avenues Group 

Page 31 



**AVENUES SOUTH EAST NOTES TO THE FINANCIAL STATEMENTS For the year ended 31 March 2021** 

## **13. Pension obligations** 

Avenues South East has contributed to both defined benefit and defined contribution schemes during the year and defined benefit schemes are accounted for as if they were defined contribution schemes if required by FRS 102 Section 25 'Employee benefits'. The total cost to the charity for the year ended 31 March in respect of pension contributions, which have been allocated between resources expended categories in proportion to staff costs and charged to the Statement of Financial Activities as appropriate, are as follows: 

|Pensions Trust SHPS<br>Pensions Trust SHPS Closed scheme<br>Per Note 5|**2020/21**<br>**2019/20**<br>**2020/21**<br>**2019/20**<br>**£000s**<br>**£000s**<br>**No.**<br>**No.**<br>262          251          331          336<br>2             4             2             5<br>**264         255**|
|---|---|



## **13. Pension obligations** 

## National Health Service 

The NHS operates an unfunded defined benefit scheme for the nursing sector, in which Avenues South East participates.  Avenues South East is granted permission by the Secretary of State to be able to contribute to the cost of the scheme as a ‘Directed Employer’ (an employer that can continue to have non NHS employed staff as members of the NHS pension scheme). The cost represents the contributions advised by the NHS Pensions Agency. Avenues South East is not liable for past service costs beyond these contributions.  Contributions increased to 14% from 1 April 2005. 

The Pension Trust – Social Housing Pension Scheme: Defined Contribution Social Housing Pension Scheme which is also referred to as 'The Pensions Trust’, is a defined contribution scheme. This was introduced in the last financial year. The contributions paid to this scheme by the group are charged to the Statement of Financial Activities as they fall due. 

The company participates in the scheme, a multi-employer scheme which provides benefits to some 900 non-associated employers. The scheme is a defined benefit scheme in the UK. The scheme is subject to the funding legislation outlined in the Pensions Act 2004 which came into force on 30 December 2005. This, together with documents issued by the Pensions Regulator and Technical Actuarial Standards issued by the Financial Reporting Council, set out the framework for funding defined benefit occupational pension schemes in the UK. 

The scheme is classified as a 'last-man standing arrangement'. Therefore the company is potentially liable for other participating employers' obligations if those employers are unable to meet their share of the scheme deficit following withdrawal from the scheme. Participating employers are legally required to meet their share of the scheme deficit on an annuity purchase basis on withdrawal from the scheme. 

Page 32 



## **AVENUES SOUTH EAST NOTES TO THE FINANCIAL STATEMENTS For the year ended 31 March 2021** 

## **13. Pension obligations (continued)** 

**Present Values of Defined Benefit Obligation, Fair Value of Assets and Defined Benefit Asset (Liability)** 

||**31-Mar-21**|**31-Mar-20**|
|---|---|---|
||**£'000's**|**£'000's**|
|Fair Value of plan assets|2,240|2,124|
|Present value of defined benefit obligation|2,868|2,305|
|Surplus (deficit) in plan|(428)|(181)|
|Unrecognised Surplus|-|-|
|Defined Benefit asset (liability) to be recognised|(428)|(181)|



## **Reconciliation of the Impact of the Asset Celing** 

**Period ended 31st March 2021 £'000's** - Impact of asset ceiling at start of period - Effect of the asset ceiling included in net interest cost - Actuarial losses (gains) on asset ceiling Impact of asset ceiling at end of - period 

**Reconciliation Of Opening And Closing Balances Of The Defined Benefit Obligation** 

||**Period ended**|
|---|---|
||**31st March 2021**|
||**£'000's**|
|Defined benefit obligation at start of period|2,305|
|Current service cost|-|
|Expenses|2|
|Interest expense|54|
|Contributions by plan participants|-|
|Actuarial losses (gains) due to scheme experience|43|
|Actuarial losses (gains) due to changes in demographic assumptions|10|
|Actuarial losses (gains) due to changes in financial assumptions|510|
|Benefits paid and expenses|(56)|
|Liabilities acquired in a business combination|-|
|Liabilities extinguished on settlements|-|
|Losses (gains) on curtailments|-|
|Losses (gains) due to benefit changes|-|
|Exchange rate changes|-|
|Defined benefit obligation at end of period|**2,868**|



Page 33 



## **AVENUES SOUTH EAST NOTES TO THE FINANCIAL STATEMENTS For the year ended 31 March 2021** 

## **13. Pension obligations (continued)** 

## **Reconciliation Of Opening And Closing Balances Of The Fair Value of Plan Assets** 

||**Period ended**|
|---|---|
||**31st March 2021**|
||**£'000's**|
|Fair value of plan assets at start of period|2,124|
|Interest income|51|
|Experience on plan assets (excluding amounts included in||
|interest income) - loss|236|
|Contributions by the employer|85|
|Contributions by plan participants|-|
|Benefits paid and expenses|(56)|
|Assets acquired in a business combination|-|
|Assets distributed on settlements|-|
|Exchange rate changes|-|
|Fair value of plan assets at end of period|**2,440**|



## **Defined Benefit Costs Recognised In Statement Of Comprehensive Income (SOCI)** 

||**Period ended**|
|---|---|
||**31st March 2021**|
||**£'000's**|
|Current service cost|-|
|Expenses|2|
|Net interest expense|3|
|Losses (gains) on business combinations|-|
|Losses (gains) on settlements|-|
|Losses (gains) on curtailments|-|
|Losses (gains) due to benefit changes|-|
|Defined benefit costs recognised in statement of||
|comprehensive income (SoCI)|**5**|



## **Defined Benefit Costs Recognised In Other Comprehensive Income** 

|**Defined Benefit Costs Recognised In Other Comprehensive Income**||
|---|---|
||**Period ended**|
||**31st March 2021**|
||**£'000's**|
|Experience on plan assets (excluding amounts included in net interest cost) -||
|gain (loss)|236|
|Experience gains and losses arising on the plan liabilities - gain (loss)|(43)|
|Effects of changes in the demographic assumptions underlying the present||
|value of the defined benefit obligation - gain (loss)|(10)|
|Effects of changes in the financial assumptions underlying the present value||
|of the defined benefit obligation - gain (loss)|(510)|
|Total actuarial gains and losses (before restriction due to some of the||
|surplus not being recognisable) - gain (loss)|**(327)**|
|Effects of changes in the amount of surplus that is not recoverable||
|(excluding amounts included in net interest cost) - gain (loss)|-|
|Total amount recognised in other comprehensive income - gain (loss)|**(327)**|



Page 34 



## **AVENUES SOUTH EAST NOTES TO THE FINANCIAL STATEMENTS For the year ended 31 March 2021** 

## **13. Pension obligations (continued)** 


|**Key Assumptions**|||
|---|---|---|
||**31-Mar-21**|**31-Mar-20**|
||**% per annum**|**% per annum**|
|Discount Rate|2.14|2.39|
|Inflation (RPI)|3.30|2.65|
|Inflation (CPI)|2.85|1.65|
|Salary Growth|3.85|2.65|
||75% of maximum|<br>75% of maximum|
|Allowance for commutation of pension for cash at retirement|allowance|allowance|



## **The mortality assumptions adopted at 31 March 2020 imply the following life expectancies:** 

||**_Life expectancy_**|
|---|---|
||**_at age 65_**|
||**_(Years)_**|
|Male retiring in 2021|21.6|
|Female retiring in 2021|23.5|
|Male retiring in 2041|22.9|
|Female retiring in 2041|25.1|



Page 35 



## **AVENUES SOUTH EAST NOTES TO THE FINANCIAL STATEMENTS For the year ended 31 March 2021** 

## Kent County Council 

Kent County Council operates a funded, defined benefit scheme. As Avenues South East withdrew from the scheme in 2014/15, there are no more contributions to be made. 

On 1st April 2015, the employees were formally transferred out of this scheme, which triggered a cessation event. The cessation cost was calculated at £231,000. It has been agreed with the Trustees of the scheme that the payments can be made over seven years, attracting interest of £23,000. The total of £254,000 will be accounted for evenly over the seven period, though there is an option for earlier repayment, which would reduce the associated interest charge. The final charge is due within one year after which the cessation event will come to an end. 

## **14. Related Party Transactions** 

As a member of The Avenues Trust Group, Avenues South East uses central services to carry out its operations. The group makes a charge for these central costs based on a blended ratio of group costs. 

In addition, Avenues Group acts as the central banker for Avenues South East, paying salary costs and creditors and receiving cash from customers. There were no write offs during the year. 

|Balance due at 1 April<br>Recharges of head office costs<br>Debt Equalisation<br>Balance due at 31 March<br>Payroll services provided by group companies<br>Receipts taken on behalf of group companies<br>Payments made on behalf of group companies|**2021**<br>**2020**<br>**£000s**<br>**£000s**<br>(127)<br>(83)<br>(10,079)<br>(11,313)<br>17,172<br>15,833<br>(4,933)<br>(3,160)<br>(1,439)<br>(1,487)<br>-<br>83|
|---|---|
||594<br>(127)|



## **15. Ultimate parent undertaking** 

The charity is consolidated into its ultimate parent undertaking, The Avenues Trust Group, a charitable company (charity number 1130473, company number 03804617), limited by guarantee, incorporated in the UK. The consolidated financial statements of The Avenues Trust Group can be obtained by writing to The Avenues Trust Group, River House, 1 Maidstone Road, Sidcup, Kent, DA14 5TA. 

The principal activity of The Avenues Trust Group is the provision of professional, high quality, not-for-profit support services to people with complex or challenging needs. The Parent exercises control through the power of appointment and removal of trustees on subsidiary boards. 

Page 36 

