Registered number: 037771 $6 Charity number: 1078539 AGE UK LINCOLN AND SOUTH LINCOLNSHIRE (A Company Llmited by Guarantee) TRUSTEES. REPORT AND FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024 AGE UK LINCOLN AND SOUTH LINCOLNSHIRE (A K•ompany Lili 'nited by Giiarantee) CONTENTS Page Ref8rence and Adminlstrative Detall$ of the Companyg Its Trustees and Advls8rs Chairnian's Statement Trustees. R8port Independent Auditor's Report on th• Flnanclal Statements Consolldated Statement of Financlal Actlvlties Consolidated Balance Sheet 10-13 14 15-16 Company Balance Sheet Consolidated Statement of Cash Flows 17-18 19 Notss to the Flnanclal Statements 20-36 AGE UK LINCOLN AND SOUTH LINCOLNSHIRE IA Company Llmited by Guarante8) REFERENCE AND ADMINISTRATIVE DETAILS OF THE COMPANY, ITS TRUSTEES AND ADVISERS FOR THE YEAR ENDED 31 MARCH 2024 Trustees C Liggins K Redmile S Featherby R Castle L Millington Cllr C R Oxby L Holmes Company reglstered number 03777156 Charlty reglstered number 1078539 Reglstered office 36 Park Street Lincoln LN11UQ Company secretary M Jolly Chief executlve offlc8r M Jolly Independent auditor Linda Lord (Senior Ststutory Auditor) for and on behalf of Streets Audit LLP Tower House Lucy Tower Street Lincoln Lincolnshire LN11XW Bankers Lloyds Bank High Street Lincoln LN5 7AP Page 1 AGE UK LINCOLN AND SOUTH LINCOLNSHIRE IA Company Limited uy Guaraiiiee) CHAIRMAN'S STATEMENT FOR THE YEAR ENDED 31 MARCH 2024 The chairman presents their statement for the year. During 2023124 Age UK Lincoln & South Lincolnshire continued to develop and grow although it was very much a year of consolidation, embedding the agreed Strategic plan and inducting new members of the senior team. Time has been spent ensuring our core services are deliVe￿d to the highest quality and efficiency. We were very proud as a charity, to celebrate our Sapphire Year in 2023. 65 years of delivering seNices and support to older people was well worth celebrating. Recognising that we could not have achieved that Wbthout our remarkable team of staff and volunteers, we decided to host a celebration event incorporating Staff Awards. Nominations were invited from across the organisation with several different categories available for staff and volunteers to nominate their colleagues. The event was a huge success, and we w8re delighted to be supported by some very special V.l.P. guests to present the awards on the night. Another way in which we have supported our staff and their wellbeing this year is to introduce a four-day working week. Initially a pilot approach, the hope is for this to become a permanent offer to those staff who qualify for the compressed hours working week. As always, the team has Continued to work hard to, not only ensure local p80ple know about the services we deliver and how to get in touch with us, but also to help us co-produce those seNices, an approach that was particularly successful in developing the '1 Forget, dementia support service. This was officially launched at the Dementia Conference thal we hosted with our partners from our consortium, the Lincs Independenl Living Partnership (LILP) which consist . This is vital to realising one of our main strategic aims of ensuring that our services are available to people across the area. During 2023124, we delivered over 126,500 contacts to more than 12,600 people across Lincolnshire. Overall, the Board of Trustees are pleased with the perfomiance of the Organisation during this financial year. Having reviewed the level of reserves, a conscious decision was taken to invest some of these reserves into developing new services, in particular the above mentioned dementia support service '1 Forget,. Looking ahead to the next financial year, the budget setting process for 2024125 will be focussed on ensuring the Organisation is able to deliver its objective5 whilsl achieving our planned budget position. Key Servlce Developments Below highlights some of the key areas of work during 2023124,. however, it is not an exhaustive list, and it is recognised thal all parts of the organisation have worked really hard to ensure the Organisation continues to be successful and viable. As a partner in the Ag8 UK Network, we undertake 8 Qualty Audit called Ihe Charity Quality Standard (CQS). The CQS is the part of the Age UK Ne￿ork Qualty Assurance Framework that covers 'organisational qualit and the things each of our organisations need to do to be well-run charities, regardless of th8 type of services we provide. We were delighted lo not only achieve the standard, but also to be recognised as having many areas of good practice examples that we were asked to share. Infomiation and Advice - As always, this service remains a lifeline for many and this area will be a focus for the Organisation going forward. With this in mind, the Board of Trustees agreed additional investment into this service to ensure as many Calls as possible can be helped in a timely way. It has taken some time to embed the additional team members, given the complexty of these roles, notwithstanding this, the team has ensured 877 people have been supported, with over £1.3m of additional benefits being secured for people. This is down on last year, but it is expected that this will significantly increase with the additional capacity within the team. The HART Service - This service has been one of the Organisations most successful, long-term partnerships with the wider Health and Care system across Lincolnshire. Its aim is to support people to avoid admission to hospital and to enable them to return home as quickly as possible following a hospital stay. During 2023124, the service supported over 1,300 people to stay at home and return home from hospital more quickly,. this equated to Page 2 AGE UK LINCOLN AND SOUTH LINCOLNSHIRE (A Company Llmited by Guarantee) CHAIRMAN'S STATEMENT (CONTINUED} FOR THE YEAR ENDED 31 MARCH 2024 over £2.3m return on investment for the local health and care system. Of course, July 2023 saw the launch of the dementia support service '1 Forget, to date this service has supported almost 500 people either living with dementia, their carers or health care professionals. Whilst this is seen as a vital service across the Health and Care system, securing system funding to continue the service is challenging and the work to ensure external funding continues. We are supported in the delivery of this service by our consortium partners from the Lincs Independent Living Partnership (LILP). Another area of success has been the delivery of care services, which historically has struggled due to the known challenges faced in providing high quality care, such as staff recruitment. However, during 2023124 staff changes and changes to working practices have seen a dramatic improvement with a 20 /0 increase in care hours and a 200h increase in home support visits. It is expected that thi5 improvement will continue into 2024125. Our partnership working with Age UK Lindsey has seen us work together to develop our Home Support Service into the East and West Lindsey areas, as during the Pandemic Age UK Lindsey had been forced to close their own Support SeNice. This is 8 great example of partnership working to achieve the best outcomes for older people across the whole county, ensuring a wide range of much needed services are available. Whilst the Organisation remains financially robust, it was recognised that the on-going financial climate is challenging in respect of securing income both via donations and external contracts. Therefore, following 2 ye8rs of generous salary settlements, the Remuneration Committee felt a more cautious approach was required going forward. Therefore, whilst the minimum salary paid continues to be above the National Minimum Wage for 2023124, the Remuneration Committee recommendation was that all other staff would receive a 40/0 cost of living increase only, to be effective from 1 st April 2024. As always, the success of the Organisation could not have been achieved without the hard work, dedication and expertise shown by our CEO Michele Jolly and the Executive Team, who have worked tirelessly throughout the year. Once again there has been change within the Executive Team, the biggest being the loss of Wendy Smathers, Finance Director, who has undertaken this role for many years. Wendy and her family have relocated to Australia and we wish her the very best. Two key appointments have been Samantha Roberts, who has taken on the role of Finance and Business Support Director and brings a great deal of commercial and private sector financial experience. Also joining the team in April 2024 is Suzanne Sheppard as Director of Delivery and Development. Suzanne joins us with wealth of operational experience across the NHS. Finally, I must thank my fellow Trustees they have, once again proved to be an excellent support to me as Chair. During thi5 financial year our long time Treasurer, Mr Stewart Featherby, stood down from this role after 12 years. Stewart and Wendy worked tirelessly during this time to ensure the financial management of the organisation was undertaken to the highest slandard. The role of Treasurer has been taken on by Mrs Leanne Holmes. who has wide experience of financial management of third sector organisations. C Liggins Date: Page 3 AGE UK LINCOLN AND SOUTH LINCOLNSHIRE IA Corriyany Limiivu by Guaiarit88) TRUSTEES, REPORT FOR THE YEAR ENDED 31 MARCH 2024 The Trustees present their annual report together with the audited financial statements of the company for the year running from 1 April 2023 to 31 March 2024. The Annual Report serves the purposes of both a Trustees, report and a directors, report under company law. The Trustees confirm that the Annual Report and financial statements of the charitable company compty with the current statutory requirements, the requirements of the charitable company's governing document and the provisions of the Statement of Recommended Practice (SORP) applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS102) (effective 1 January 2019). Since the group and the company qualify as small under section 383 of the Companies Act 2006, the Group Strategic Report required of medium and large companies under the Companie5 Act 2006 (Strategic Report and Directors, Report) Regulations 2013 has been omitted. Objectlves and activities a. VISION AND MISSION Age UK Lincoln & South Lincolnshire's Vision and Mission Statement are supported by the Service Objectives. The Trustees have agreed the Service Objectives in order to enable the charily to achieve its objectives for the public benefit to improve the lives of older people who live in and around the City of Lincoln and across South Lincolnshire. The main beneficiaries of our Service Objectives are people over 50. However, the families of our service users benefit by having the peace of mind in knowing that we are there to offer support in assisling older people living healthier and independent lives. In addition, those who volunteer with us gain valuable work experience and having a sense of being able to put something back into the Community. Vlsion To enable and support people over 50, who live in the Greater Lincoln area and across South Lincolnshire, to lead confident, healthy and independent lives, where they are actively encouraged and able to exercise both choice and control. This Vision is consistent with our objects in the Memorandum and Articles of Association. Mlsslon To promote the well being - healthy and active lifestyles of all older people and to help make later life a fulfilling and enjoyable experience This is within the framework of our Service Objectives, which are to.. Deliver high quality consistenl services, tailored individually [personalised] for each person using the services. Offer support, advice and guidance to older people and theirfamilies, supporting individuals and carers, helping to relieve stress and improving qualty of life. Ensure that older people are treated with respect and sensitivity, recognising Ihe dignity and value of each person for whom the service and support is provided. Ensure that all services delivered are within a framework of confidentiality, respecting people's rights and observing legislation at all times. Support the over 50's in exercising self detemiination, making choices and fostering independence and a sense of well being through service provision which is provided in a stimulating environment Offer seNices which are flexible and adaptable to meet the needs of each person using the services. Involve and consult with older people about the support provided by Age UK Lincoln & SoLlth Lincolnshire. To ensure that the over 50's have an effective voice in the service design, management,delivery, moniloring and continuous improvement of our services. Respecl the privacy and personal choice of lifestyles, customs, culture, values and spiritual beliefs of each person for whom a service is provided. Uphold the principle of equal opportunity regardless of ra￿, gender, marital status, sexual orientation, Page 4 AGE UK LINCOLN AND SOUTH LINCOLNSHIRE (A Company Limited by Guarantee) TRUSTEES. REPORT (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 ObSectlves and activities Icontlnued) age, ethnic origin, disability or ￿lIgIOn, in all aspects of our work. Respond to the diverse needs of older people and develop appropriate quality services. In doing so we develop, with older people and our partners, a joint approach to service design and delivery for the benefit of the community in Greater Lincoln and across South Lincolnshire. b. PUBLIC BENEFIT The Trustees have had due regard to the Charty Commission's guidance on public benefit in deciding what activities the Charity should undertake. There follows a description of the significant activities undertaken to further Age UK Lincoln & South Lincolnshire's charitable purposes for the Public Benefrt. c. SIGNIFICANT ACTIVITIES l Forget Dementia Support Servlce Recognising there was a gap in service delivery for people living with dementia and their friends and famSly the Board of Trustees approved the funding of the l Forget service from our own reserves. Co-produced with people living with dementia and their loved ones, the service aims to provide practical support and solLrtions to issues faced by those affected by dementia, ranging from an advice line, emotional support, practical support, aclivty groups and accompanying people to other medical and social care appointments. Advance care planning is Snother area of support offered and can provide a great deal of comfort for people, knowing their affairs are in order and that their wishes will be central to any decisions made about their care in the future. In addition, there is no need to have a formal diagnosis of dementia in order to access our seNice. The seNice is also open to other professionals who are seeklng advice and guidance in all areas reg8rding dementia or mild cognitive impairment which enables them to provide greater assistance to those they are supporting. Supporting Hospltal Discharge and Admisslon Avoidance Recognising that older people are often left stranded in hospitals for a number of reasons, we have developed several se￿iceS to ensure we can get older people back to their homes and retain and remain independent or avoid an unnecessary admission. In addition, to our hugely successful Hospital Avoidance and Response Team SeNice (HART), we have developed more services to meet this growing demand. Our discharge model consists of several services which are Community Connectors, Discharge Buddies. Hospital Discharge Home Recovery Scheme (HDHRS) and Community Based Home Recovery Scheme. These services support patients, their families, carers and ward staff by providing support, coordination and practical assistance with discharges home. In addition, to this. the services connect people with community based ServI￿S that help them to retain their independence and avoid returning to h05Pltal wherever possible. These ServI￿S have become integral to the discharge teams across United Lincolnshire Hospital Trust (ULHT). Page 5 AGE UK LINCOLN AND SOUTH LINCOLNSHIRE (A ￿0MPaI1￿ LlmfL¥u by Giiaranteei TRUSTEES. REPORT (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 Achlevements and performance a. KEY ACHIEVEMENTS AND PERFORMANCE AGAINST PRIORITIES IN THE BUSINESS PLAN Effective management and organisational systems. Development of strong strategic partnerships with other statutory and voluntary sector organisations. Responding lo external market conditions and engaging with local commissioners to develop older people's services. Continued development of our digital systems to become more future proof and fit for purpose. We have developed our charitable and charged for services across our area of benefit. Developed a dementia support seNice Worked in partnership with Age UK Lindsey to expand Home Support and Gardening services across East and West Lindsey to support more older people in need of these se￿1￿$ to remain independent at home. Flnaneial revlew a. GOING CONCERN After making appropriate enquiries, the Trustees have a reasonable expectalion that the company has adequate resources to continue in operalional existence for the foreseeable future. For this reason, they continue to adopt the going concern basis in preparing the financial statements. Further details regarding the adoption of the going concern basis can be found in the accounting policies. b. RESERVES POLICY The Board of Trustees conducts an annual review of the level of unrestricted reserves in the general fund by considering risks associated with the various income streams, expenditure plans and balance sheet items. This 8nables an estimate to be made of the level of reserves which is appropriate for the organisation. To allow time for re organisation in the event of a downturn in income or asset values; To protect ongoing work programmes. and To allow the Charity to meet its objectives. Risk and issues in making this judgement on the level of unrestricted reserves include.. Over dependence on any single source of income., Likelihood of a downturn in income streams; Period of time required to downsize the Charity operations., Whether there is adequate control over budgets., Potential decrease in the value of the investment porffolio,. and Requirements for a reasonable level of working capital. The Trustees aim to maintain unrestricted free reserves (ie in eX￿sS of amounts invested in properiies) equal to three months of the Charity's general expenditure budget. The trustees complete an annual review of the reserves policy and a quarterly review of the actual reserves levels. Page 6 AGE UK LINCOLN AND SOUTH LINCOLNSHIRE IA Company Limited by Guarantee) TRUSTEES. REPORT (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 Structure, governance and management . CONSTITUTION Age UK Lincoln and South Lincolnshire is regislered as a charitable company limited by guarantee and was set up by a Memorandum of Association on 26 May 1999, which was subsequently updated on 4 March 2019. The registered charity number 15 1078539. The principal object of the company and the group is to promote the health and well being of all older people. There have been no changes in the objectives since the last annual report. b. METHOD OF APPOINTMENT OR ELECTION OF TRUSTEES The management of the Group and the company is the responsibility of the Trustees who are elected and co opted under the terms of the Memorandum of Association. New Trustees are recruited and appointed using various methods. These methods include advertising, nelworking and by making a direct approach to people that might be interested and have necessary skills and experience. Age UK Lincoln & South Lincolnshire's Policies and Procedures in respect of Trustee recruitment and development are thorough and include key elements relating to services and activities, legislation, equal opportunities and diversity. c. RISK MANAGEMENT The Trustees have overall responsibility for ensuring that the Charity has appropriate systems of internal controls across the entire organisation of Age UK Lincoln & South Lincolnshire. They are also responsible for safeguarding the assets of the Charity and hence for taking reasonable steps for the prevention and det￿tIon of fraud and other irregularities. The systems of internal control are designed to provide reasonable assurance against material misstatement or loss. Internal control processes implemented by the Trustees include: Assurance to donors and beneficiaries that there are appropriate systems in place to ensure that the resources of the Charity are effectively allocated and utilised. resources of the Charity are effectively allocated and utilised. A strategic plan and an annual budget approved by the Trustees. Regular consideration by the Trustees of financial results, variances from budgets, forecasts, and perfomiance indicators. Delegation of authority and segregation of duties. Identification and management of risk. The Trustees have in place a formal risk management process to assess and document risks and implement risk management strategies. This process includes review by Trustees, Chief Executive Officer and the Executive Team. The process identifies the types of risks the Charity faces, prioritise5 them in terms of likelihood of occurrence and potential impact and identifies the means of mitigating these risks. Risk management is embedded in the day to day processes of the Charity. The Risk Management Plans also aim to safeguard the stsff and volunteers, customers and the Charity's reputation. Age UK Lincoln & South Lincolnshire ensures that staff are trained and properly supported, that there is a Safeguarding Policy in place for older people using the services and that adequate personal. public and professional liability insurance is in operation. Page 7 AGE UK LINCOLN AND SOUTH LINCOLNSHIRE 'A Company Limited uy v4i47rantee) TRUSTEES. REPORT {CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 FUNDS HELD AS CUSTODIAN Boston Blg Local The charity acts as a locally trusted organisation for the Boston Big Local and held a restricted bank balance of £45,821 on behalf of Boston Big Local at 31 March 2024. The charity acts as custodian trustee and does not have entitlement to the funds and accordingly they have not been included as income in the charty financial statements. Age UK Lincoln & South Lincolnshire receive an amount equivalent to 50/0 of Boston Big Locals grant expenditure. This amount has been included in unrestricted donations for the year as this is for general use within the charity. INFORMATION ON FUNDRAISING PRACTICES Our fundraising practices follow the code of fundraising and ensure that.. Fundraising complies with required legislation at all times. All data protection requirements are fully implemented. Information supplied is both clear and accurate. We always operate in a clear, honest and respectful way. statement of Trustees. responsibilities The Trustees (who are also the directors of the company for the purposes of company lawl are responsible for preparing the Trustees, Report and the financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice). Company law requires the Trustees to prepare financial statements for each financial year. Under company law, the Trustees must not approve the financial statements unless they are satisfied that they give a true and fair view of the state of affairs of the Group and the company and of their incoming resources and application of resources, including their income and expenditure, for that period. In preparing these financial slatements, the Trustees are required to.. Select suitable accounting policies and then apply them consistently., obseNe the methods and principles of the Charities SORP (FRS 102)., make judgments and accounting estimates that are reasonable and prudent,. state whether applicable UK Accounting Standards (FRS 1021 have been followed, subject to any material departures disclosed and explained in the financial statements.. prepare the financial statements on the going concern basis unless it is inappropriate to presume that the Group will continue in business. The Trustee5 are responsible for keeping adequate accounting records that are sufficient to show and explain the Group and the company's transactions and disclose with reasonable accuracy at any time the financial posrtion of the Group and the company and enable them to ensure thal the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the Group and the company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities. Page 8 AGE UK LINCOLN AND SOUTH LINCOLNSHIRE (A Company Limlted by Guarantee) TRUSTEES. REPORT (CONTINUED) FOR THE YEAR ENDED 31 MARCH 2024 Disclosure of Informatlon to auditor Each of the persons who are Trustees at the time when this Trustees, Report is approved has confirmed that.. so far as that Trustee is aware, there is no relevant audit infomiation of which the charitable group's auditor is unaware, and that Trustee has taken all the steps that ought to have been taken a5 8 Trustee in order to be aware of any relevant audit information and to establish that the charitable group's auditor is aware of that information. Audltor The auditor, Streets Audit LLP, has indicated their willingness to continue in office. The designated Trustees will propose a motion reappointing the auditor at a meeting of the Trustees. Approved by order of the members of the board of Trustees on 2 December 2024 and signed on their behalf by.. J3, C Ligglns (Chair of Trustees) L Holme8 Page 9 AGE UK LINCOLN AND SOUTH LINCOLNSHIRE (A K•uTi ipany LitTriivu by Guararilrrj INDEPENDENT AUDITOR'S REPORT TO THE MEMBERS OF AGE UK LINCOLN AND SOUTH LINCOLNSHIRE Oplnlon We have audited the financial statements of Age UK Lincoln and South Lincolnshire (the 'parent charitable companl) and its subsidiaries {the 'group') for the year ended 31 March 2024 which comprise the Consolidated Statement of Financial Activities, the Consolidated Balan￿ Sheet, the Company Balance Sheet, the Consolidated Statement of Cash Flows and the related notes, including a summary of significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including Financial Reporting Standard 102 'The Financial Reporting Standard applicable in the UK and Republic of Ireland, (United Kingdom Generally Accepted Accounting Practice). In our opinion the financial statements.. give 8 true and fair view of thg Stale of the Group's and of the p8rent charitable company's affairs as at 31 M8rch 2024 and of the Group's incoming resources and application of resources, including its income and expenditure for the year then ended. have been properly prepared in accordance with United Kingdom Generally Accepted Accounting Practice,. and have been prepared in accordance with the requirements of the Charities Act 2011. Basls for opinlon We conducted our audit in accordance with International Standards on Auditing (UK) (ISAS (UK)) and applicable law. Our responsibilities under those standards are further described in the Auditor's responsibilities for the audit of the financial statements seclion of our report. We are independent of the Group in accordance with the ethical requirements that are relevant to our audit of the financial statements in the United Kingdom, including the Financial Reporting Council's Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion. Conclusions rélating to going concern In auditing the financial statemen15, we have concluded that the Trustees, use of the going concern basis of accounting in the preparation of the financial statements is appropriate. Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the Group's or the parent charitable companls ability to continue as a going concern for a period of at least ￿e1ve months from when the financial statements are authorised for issue. Our responsibilities and the responsibilities of the Trustees with respect to going concern are described in the relevant sections of this report. Page 10 AGE UK LINCOLN AND SOUTH LINCOLNSHIRE (A Company Limited by Guarantee INDEPENDENT AUDITOR'S REPORT TO THE MEMBERS OF AGE UK LINCOLN AND SOUTH LINCOLNSHIRE {CONTINUED) other Informatlon The other infomation comprises the infomiation included in the Annual Report other than the financial ststements and our Auditorfs Report thereon. The Trustees are responsible for the other information contained within the Annual Report. Our opinion on the financial statements does not cover the other infomiation and, except to the extent otherwise explicitly stated in our report, we do not express any fomi of assurance conclusion thereon. Our responsibility is to read the other infomation and, in doing so, consider whether the other information is materially inconsistent with the financial statements or our knowledge obtained in the course of the audit, or otheTwise appears to be materialty misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether this gives rise to a material misstatement in the financial statements themselves. If, based on the work we have performed, we conclude that there is a material misstatement of this other infomiation, we are required to report that fact. We have nothing to report in this regsrd. Matters on which we are required to report by exceptlon We have nothing to report in respect of the following matters where the Charities (Accounts and Reports) Regulations 2008 requires us to report to you if, in our oplnion: the information gFven in the Trustee5' Report is inconsistent in any material respect wrth the financial statements,. or the parent charitable company has not kept sufficient accounting records., or the parent charitable company financial statements are not in agreement with the accounting records and returns., or we have not received all the information and explanations we require for our audit. Responslbllltles of trustaes As explained more fully in the Trustees, Responsibilities Statement, the Trustees (who are also the directors of the charitable company for the purposes of company law) are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as the Trustees determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error. In preparing the financial statements, the Trustees are responsible for assessing the Group's and the parent charitable companls ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the Truslees either intend to liquidate the Group or the parent charitable company or to cease operations, or have no realistic alternative but to do so. Page11 AGE UK LINCOLN AND SOUTH LINCOLNSHIRE (A Kvompariy Limiteu by Guaiant88) INDEPENDENT AUDITOR'S REPORT TO THE MEMBERS OF AGE UK LINCOLN AND SOUTH LINCOLNSHIRE ICONTINUED) Audltorfs responsibilitles for the audit of the financial statements We have been appointed as 8uditor under section 151 of the Charities Act 2011 and report in accordance with the Act and relevant regulations made or having effect thereunder. Our objectlV8s are to obtain reasonable assurance about whether the financial statements as a whole are free from material mi55tatem8nt, whether due to fraud or error, and to Issue an Auditorfs Report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAS (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements. Irregularities, including fraud, are Instances of non-compliance with laws and regulations. We design procedures in line with our responsibilities, outlined above, to detect material misstatements in respect of irregularities, including fraud. The exxent lo which our procedures are capable of detecting irregularities, including fraud is detailed below.. Our approach to identifying and assessing the risks of material misstatement in respect of irregularities, including fraud and non-compliance with laws and regulations, was as follows.. the engagement partner ensured that the engagement team collectively had the appropriate competence, capabilities and skills to identify or recognise non-compliance with applicable laws and regulations- we identified the laws and regulations applicable to the company through discussions with directors and other management, and from our commercial knowledge and experience of the company and sector in which it operates., we focused on specific laws and regulations which we considered may have a direct material effect on the financial statements or the operations of the company, including the Companies Act 2006, taxation legislation, data protection, anti-bribery, employment, environmental and health and safety legislation., we assessed the extent of compliance with the laws and regulations identified above through making enquiries of management and inspecting legal correspondence,. and • identified law5 and regulations were communicated within the audit team regularly and the team remained alert to instances of non-compliance throughout the audit. We assessed the susceptibility of the company's financial statements to material misstatement, including obtaining an understanding of how fraud might occur, by: • making enquiries of management as to where they considered there was susceptibility to fraud, their knowledge of actual, suspected and alleged fraud; and considering the internal controls in place to mitigate risks of fraud and non-compliance with laws and regulations. To address the risk of fraud through management bias and override of controls, we.. performed analytical procedures to identify any unusual or unexpected relationships., tested journal entries to identify unusual transaction5- assessed whetherjudgements and assumptions made in determining the accounting estimates set out in Note 2 were indicativp of potential bias., and investigated the rationale behind significant or unusual transactions. performed physical verificalion of a sample of the Art Collection to gain assurance over controls in place for asset management of the collection. reviewed Trustee meeling minutes for eviden￿ of appropriate de¢ision-making and management controls. Page 12 AGE UK LINCOLN AND SOUTH LINCOLNSHIRE (A Company Limited by Guarantee INDEPENDENT AUDITOR'S REPORT TO THE MEMBERS OF AGE UK LINCOLN AND SOUTH LINCOLNSHIRE (CONTINUED) In response to the risk of irregularities and non-compliance with laws and regulations, we designed procedures which included, but were not limited to= agreeing financial statement disclosures to underlying supporting documentation., reading the minutes of meetings of those charged with governance., enquiring of management as to actual and potential litigation and claims. There are inherent limitations in our audit procedures described above. The more removed that laws and regulations are from financial transactions, the less likely it is that we would become aware of non-compliance. Auditing standards also limit the audit procedures required to identify non-compliance with laws and regulations to enquiry of the directors and other management and the inspection of regulatory and legal correspondence, if any. Material misstatements that arise due to fraud can be harder to detect than those th8t arise from error as they may involve deliberate concealment or collusion. A further description of our responsibilities for the audit of the financial slatements is located on the Financial Reporting Council's website at.. www.frc.or .uklauditorsres onsibilities. This description forms part of our Auditor's Report. Uso of our report This report is made solely to the charitable company's trustees, as a body, in accordance with Part 4 of the Charities (Accounts and Reports) Regulations 2008. Our audit work has been undertaken so that we might state to the charitable company's trustees those matters we are required to state to them in an Auditor's Report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the charitable company and its members, as a body, for our audit work, for this report, or for the opinions we have formed. Linda Lord (Senior Statutory Auditor) for and on behalf of Streets Audit LLP Tower House Lucy Tower Street Lincoln Lincolnshire LN11XW Date.. 2011212024 Linda Lord (Senior Statutory Auditor) are eligible to act as auditors in terms of section 1212 of the Companies Act 2006. Page 13 AGE UK LINCOLN AND SOUTH LINCOLNSHIRE Im knompany Limited by uuarant6vi CONSOLIDATED STATEMENT OF FINANCIAL ACTIVITIES (INCORPORATING INCOME AND EXPENDITURE ACCOUNT) FOR THE YEAR ENDED 31 MARCH 2024 Unrestricted funds 2024 Restricted funds 2024 Total funds 2024 Total funds 2023 Note Incoma from: Donations and legacies Charitable activities Other trading activities Investments 312,283 3.331,454 168,790 43,130 624,267 936,550 3,331,454 168,790 43,130 2, 609,091 3, 189,884 131,332 22,174 Total Income 3,855,657 624,267 4,479,924 5,952, 481 Expendlture on: Raising funds Charitable activities 38,860 4.171,964 38,860 4,711,250 539,286 5, 778, 652 Total expenditure 4,210,824 539,286 4,750,110 5. 778, 652 Net (expendlturelllncome before net galnslllosses) on investments Net gainsl(losses) on investments 1355,167) 73,368 84,981 1270,186) 73,368 173, 829 (27,369) Net movement In funds (281,799) 84,981 (196,818) 146,460 Reconclllatlon of funds: Totsl funds brought forward Net movement in funds 3,050,229 1281.799) 218,288 84,981 3,268,517 (196,818) 3, 122,057 146,460 Total funds carrled fonvard 2,768,430 303,269 3,071,699 3,268,517 The Consolidated Statement of Financial Activities includes all gains and losses recognised in the year. The notes on pages 20 to 36 form part of th&se financial statements. Page 14 AGE UK LINCOLN AND SOUTH LINCOLNSHIRE (A Company Limited by Guarantee) REGISTERED NUMBER: 03777156 CONSOLIDATED BALANCE SHEET AS AT 31 MARCH 2024 2024 2023 Note Flxed assets T8ngible assets Investments 11 12 813.936 597.236 838, 165 523, 868 1.411,171 1,362.033 Current assets Stock8 Debtors Cash 8t bank and in hand 14 15 82.799 667,370 1,205.761 57,429 587,361 1.942,151 1.955.930 2,586,941 Creditors.. amounts f811ing due within one year 16 {295.402) (680,457) Net current assets 1,660,528 1,906,484 Total assèts less current Ilablllties 3,071,699 3.268.517 Total net assets 3,071,699 3,268,517 Page 15 AGE UK LINCOLN AND SOUTH LINCOLNSHIRE IA Corripany Limited by Guaranive REGISTERED NUMBER: 03777166 CONSOLIDATED BALANCE SHEET (CONTINUED) AS AT 31 MARCH 2024 2024 2023 Note Charlty funds Restricted funds Unrestricted funds 17 17 303,269 2,768,430 218,288 3,050.229 Total funds 3,071,699 3,268,517 The company wa8 entitled to exemption from audit under section 477 of the Companies Act 2006. The members have not required the entity to obtain an audit for the year in question in accordance with seGtion 476 of the Companies Act 2006. However, an audit is required in accordance with section 151 of the Charities Act 2011. The Trustees acknowledge their responsibilities for complying with the requirements of the Act with respect to accounting records and preparation of financial statements. The financial statements have been prepared in accordance with the provisions applicable to entities subject to the small companies regima. The financial statements were approved and authorised for issue by the Trustees on 02 December 2024 and signed on their behalf by.. C Liggin (Chair of Trustees) L Holmes The notes on pages 20 to 36 form part of these financial statements. Page 16 AGE UK LINCOLN AND SOUTH LINCOLNSHIRE (A Company Limited by Guarantee) REGISTERED NUMBER: 03777156 COMPANY BALANCE SHEET AS AT 31 MARCH 2024 2024 2023 Note Fixed assets Tangible assets Investments 813.935 597,236 838, 165 523,868 12 1,411,171 1,362.033 Current assets Stocks Debtors Cash at bank and in hand 14 15 82,799 667.370 1.205,761 57,429 587,361 1,942,151 1,955,930 2,586, 941 Creditors: amounts falling due within one year 16 1295,402) (680,457) Net current assets 1,660,528 1,906,484 Total assets less current Ilablllties 3,071,699 3,268,517 Total net assets 3,071,699 3,268,517 Charlty funds Restricted funds Unrestricted funds 17 17 305,269 2,766,430 218,288 3,050,229 Total funds 3,071,699 3,268,517 The company's net movement in funds for the year was £{196,818) (2023- £114,201). The company was entitled to exemption from audit under section 477 of the Companies Act 2006. The members have not required the entity to obtain an audit for the year in question in accordance with section 476 of the Companies Act 2006. However, an audit is required in accordance with section 151 of the Charities Act 2011. The Trustees acknowledge their responsibilities for complying with the requirements of the Act with respect to accounting records and preparation of financial statements. The financial statements have been prepared in awordance with the provisions applicable to entities subject to the small companies regime. Page 17 AGE UK LINCOLN AND SOUTH LINCOLNSHIRE (A Company Llmlted by Guaraiitee) REGISTERED NUMBER: 03n7156 COMPANY BALANCE SHEEf (CONTINUED) AS AT 31 MARCH 2024 The financial statements wer8 approved and authorised for issue by the Trustees on 02 December 2024 and signed on their behalf by.. (L C Ligglns (Chair of Trustees) 33 L Holmes The notes on pages 20 to 36 form part of these financial statements. Page 18 AGE UK LINCOLN AND SOUTH LINCOLNSHIRE (A Company Limited by Guarantee CONSOLIDATED STATEMENT OF CASH FLOWS FOR THE YEAR ENDED 31 MARCH 2024 2024 2023 Cash flows from operatlng activltles Net cash used in operating activities 1784,520) 461,098 Cash flows from Investing activities Dividends, interests and rents from investments Proceeds from the sale of tangible fixed assets 43,130 5,000 22.174 Net cash provided by investing activities 48,130 22,174 Cash flows from financing actlvltles Net cash provlded by flnancing actlvllles Change In cash and cash equlvalents in the year Cash and cash equivalents at the beginning of Ihe year 1736,390) 1,942,151 483,272 1,458,879 Cash and cash equivalents at the end of the year 1,205,761 1,942, 151 The notes on pages 20 to 36 form part of fhese financial statements Page 19 AGE UK LINCOLN AND SOUTH LINCOLNSHIRE IA Comp (57,920) {70,302) {109,953) (45.393) (81,169) (171,469) 182,000 33,208 22,296 80.216 70,302 128,852 64,928 108,500 171,469 18,899 19,535 27.331 218,288 624,267 1539,286) 303.269 Total of funds 3,268,517 4,479,924 (4,750,110) 73,368 3,071.699 Page 31 AGE UK LINCOLN AND SOUTH LINCOLNSHIRE {A Compoiiy Limited by Gu4iiaiiiee) NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024 17. Statement of funds (continued) General Funds General Funds are those funds not designated towards any project in particular and can be used towards any of the charitable objectives. Bradbury grant The Bradbury Foundation provided the Charity with a one off capital grant for the sole purpose of the Redevelopment of Park Street. The balance of the fund represents the amortised amount of the grant received. Each year part of the reserve is written back against the depreciation charge. Improvements at Park Street These funds represent the amortised amount of grants received to enable the Charty to improve Premises at Park Street. Each year part of the reserve is written back against the depreciation charge. Sundry Grants These grants include various restricted immaterial grants which have been fully expended in the year. Warm and Wise Advice and support for anyone aged 50+ with home energy giving advice and free energy saving equipment being installed. Give advice and support on energy bills, make sure the customer is registered on the priorty service register, advice on the wam home discount, help to maximise income via referrals for grants and benefits. Signposting for any other help. Pathway Zero A discharge pathway for patients discharged from hospital into community settings without packages of care. Providing telephone contact within 48 hours of discharge to discuss p8tients wellbeing and provide signposting and referrals to community based services. Community Connectors This service supports people who are taken to or attend A&E for reasons that are not medical. Support is provided via signposting, information and guidance in to other seNices available in their communities that may be more appropriate and beneficial to them 8nd their well-being, promoting better self-care. Connect2Support Lincolnshlre (CTSL The CTSL contract is run in partnership with LCC, it is a library of information aimed to signpost individuals. To increase the awareness across the county, groups and organisations are encouraged lo s￿n up to the CTSL and for a focus on mental health services to be included. Discharge Buddiès Funding received to allow trained and experienced staff to collect patients from hospital and ensure they are settled back into their home and that their surroundings are comfortable, they have food available and the heating is on. Shopping, prescriptions and pensions can be collected as part of this support and resettlement service. Patient Support Service Patient Support SeNice Coordinators provide support to patients on wards within Community Hospitals enabling clinical staff to concentrate on their roles. Coordinators provide many functions which include, one to one non-clinical support, information and advice, discharge support and alleviate lonelines5 and isolation while visiting has been restricted or if the patient has no relatives or friends who can visit. Underspent restricted funding can be considered fully spent as such has been transferred to general reserves in line with the contract terms where no clawback clauses are in place. Page 32 AGE UK LINCOLN AND SOUTH LINCOLNSHIRE IA Company Limlted by Guarantee) NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024 17. Statement of funds (continued) statement of funds - prlor year B8lanG8 8t 31 March 2023 Balance 8t 1 April 2022 Transfers in/out G8ins/ (Loss8s) Income Expenditure Unr8Stricted funds General Funds 2, 900, 689 3,429,326 (3, 662,868) 410,451 (27, 369) 3,050, 229 Restrictad funds Bradbury grant Improvement at Park Street Sundry Grants Warm and Wise Pathway Zero Community Connectors Volunteer Visitor Host TIF Funding CTSL LHP Response British Red Cross Patient Support Service Vaccination Programme Vaccination Coordination Discharge Buddies 186, 000 (2,000) 184,000 35,368 (1,080) (24,912) (48,383) (43,667) 34,288 24,912 48,383 43,667 97,500 (92,49T) (5, 003) 39,641 38,Q19 23, 322 27,279 (39, 641) (38,019) (14,226) (27,279) (9,096) 120,258 120, 258 (240, 516) 651,000 (651, 0(￿) 1,116,553 (987,866) (128,687) 204.059 (176,910) (27, 149) 88,562 (88, 562) 221, 368 2,523, 155 (2, 115, 784) (410,451) 218.288 Total of funds .3, 122.057 5,952,481 (5, 778, 652) (27, 369) 3, 268,517 Page 33 AGE UK LINCOLN AND SOUTH LINCOLNSHIRE (A Co￿lp￿nY Limited by 4Juarantee) NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024 18. Summary of funds Summary of funds - current year Balance at 31 March 2024 Balance at 1 Aprll 2023 Gainsl (Losses) Income Exp8nditure General funds Restricted funds 3,050.229 218,288 3.855,6S7 (4,210,824) 624,267 1539.286) 73,368 2,768.430 303.269 3,268,517 4,479,924 {4,750,110) 73,388 3,071,699 Summary of funds - prlor year Balance al 31 March 2023 Balance at l April 2022 Transfers in/oul Gains/ (Losses) Income Expenditure General funds Restricted funds 2, 900, 689 221,368 3,429,326 (3,662, 868) 410,451 2,523, 155 (2, 115, 784) (410,451) (27, 369) 3,050,229 218,288 3, 122,057 5,952, 481 (5, 778, 652) (27,369) 3,268,517 19. Analysis of net assets between funds Analysis of net assets between funds - current perlod Unrestrlcted Restrlct8d funds funds 2024 2024 Total funds 2024 Tangible fixed assets Fixed asset investments Current assets Creditors due within one year 813,935 597,236 1,652,661 (295,402) 813.935 597,236 1,955,930 (295,402) 303,269 Total 2,768,430 303,269 3,071,699 Page 34 AGE UK LINCOLN AND SOUTH LINCOLNSHIRE (A Company Limited by Guaranteel NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024 19. Analysls of net assets between funds (contlnued) Analysis of net assets between funds - prior perlod Unrestricted funds 2023 Rgstricted funds 2023 Tot81 funds 2023 Tangible fixed assets Fixed asset investments Current assets Creditors due within one year 838, 165 523, 868 2, 368, 653 (680,457) 838, 165 523,868 2,586,941 (680,457) 218,288 Total 3.050,229 218,288 3,268,517 20. Reconclllation of net movement In funds to net cash flow from operatlng activltles Group 2024 Group 2023 Net incomelexpenditure for the period (83 per Statement of Financial Activities) (196,818) 146,460 Adjustments for: Depreciation charges (Gains)Ilosses on investments Dividends, interests and rents from investments Lossl