Company registrati(Trn number.. 03618859 Charity registration number.. 1077828 Citizens Advice Broxtowe {A cornpany limited by guarant¢¢) ADnual Report and Financibl Ststements for the Year Ended 31 Mar¢h 2022 Conjmunity Accounting Pl￿5 Units l & 2 North West 41 Talbtrt Street Nottingham NGI 5GL Citizens Advice Broxtowe Contents Reference and Administrdtive Details Trustecs, Retrfjrt 2to6 IndepeDden¢ Examinevs Report Staiement of Financial Activities 8t09 Balance Sheet io Statement of Cash Flow5 Notes to the Financial StatetneDts 12to25 Citizens Advice Broxtowe Reference and Administrative Details Trustees Simon Lago¢, Chair Alim Russell, Vice Chair Stephen Green, Treasurer Fiona Carter Gary Willialns cO￿¢1110r Barbara Carr Jan¢ Caulton-winter SecTetgry Sally Bestwick Senlor Management Sally Besttvick, Chief Exccutive Charity Registrltitim Number 1077828 Companv Registration f4umber 03618859 Registered Office Thc Library attd Inforn]ation Centre Eastwood NottiThghamsbire NG163GB lthdeptndent Ex#mlner John O'Brien. employ¢¢ of Cornmullity Accounting Plus Units l & 2 North West 41 Talbot Street NottinghaTn NGI 5GL Bankers Lloyds Bank PLC 28 Cjrcsham Street London EC2V7HN Page I Citizens Advice Bro￿Owe Trustees, Report Th¢ trust¢¢s, who are dirKtors for the purposes of company law, present the aTmual report together with the fLnan¢ial $tsternen¢s of the charitable company for the year ended 31 March 2022. Trustees and offleers The trnstees and officets servin8 during the year and since the year end wer¢ a8 follows: TnJAees: Sirnon Lagoe, Chair Alan Russell. Vice Chair Stephen Gr¢¢n. Tw8Uter Fiona Carter Gary Willlanis Councillor Barbarn Carr Jane Caulton-winter (appointed 8 Febnwy 2022) Martin Wakeltng (until 9 Novwnber 2021) Jallet Patrick (until 9 November 2021) Se¢retary: Sally Be5twi¢k Strudurey govern&n¢e and D￿nageMEnt The charity is a company limited by guarantee and registered clwity. It is operdted uThder tbe rnles of its rnenM)randum and articles of aswciation daied 20 AUg￿$t 1998 and most recently amended 8 De¢ern￿r 2003. It has no share capital and ihe liability of each member in the event of windmg-up is limited to £1. Reernlttheni andAppL•rnthi*nt oftrHslees TNsle¢s are appointed by an open recruittnent method with va¢an¢ies adverttsed through the Citiz¢ns Advic¢ network and our local contacts. we also use CharityJtA) website. Interesied people who apply will th¢n be invit for an infomul chat with the Chair before ny)re fom]al proceedings begin including appIl￿tion forms. int¢rvi¢w and references, due diligence to Check not previously disqualified etc. The Trustees then follow an induotion proce55 With the Chief Executive and are offered training opporrnnities as appropriate. Objee¢ives and Actiiryties Objects 4nd4¥ms We are established for the promotion of any charitabl¢ purposes for the benefit of the community ID the boTough of Broxtowe and surn)unding areas and IL the Couxhty of Nottinghamsbire for the advaDcemenl of educatio￿ the proteetiott of he81th and the relief of pov¢rty, sickness and dislress. The Bureau will work in parthership viith Citizens Adyiee BureAus nationally. Page 2 Citizens Advice Broxtowe Trustees. Report bli¢ benefit The Charity provides free, iTnpartial, confidential and independent advice for the benefit of the local community ill Broxtowe and the wider Nottinghamshire Community as appropriatc. Wc also exer¢i$e a responsible influcnce ott the development of social policies and services and to en5ur¢ individuals do not suffer tI￿OUgh lack of knowledge or an inability to expTess their needs effectively. The Charity's activities ben¢fit thc public by providing advice to ¢nable ittdividuals to deal with problems in their hves, includin8 but not limitcd to fiTVdnoial, housing and employment issues. The charity a]so seeks to infiuence policies and seryi¢es to help reduce these problems in the Ion8 terni. The tNstees confirni that they have complied with th¢ Tequirements of section 17 of the Clwities A¢t 2011 to have due regard to the public bettefit guidance publis1￿d by the Charity Commission for Engl&nd at]d Wales. AchieYemeThts 8nd performaDce In the last 12 months, CAB has helped 6.767 clients with 17.356 i&sues which ose wide rdnging snd complex. CAB has provided a summary analysis of the enquiries that were handled between April 2021 and March 2022. The majority of these ¢onta¢ls related to debt and benefils rnatter5, With the temaining enquiries being classified s housing. employment, sI￿pOSI]ng, legal. relationships, financial. eonsumer. utiliti¢s, hea]th, tax. othcr. travel, immigration and educatio We have seen a large increas¢ in people coming to ￿$ with housing related enquirie5 and work closcly with Broxlowe Coull¢ils depath¢nts {r¢nts, housitig, income) to jointly assist elients. CAB ha5 4Iso assisted clients in accessing £4.7 million of additi¢)nal bencfits, which makes a hug¢ differenee to their wellbeillg a5 well as supporting the local economy. This is th¢ largcst amount we have ever gained for the residents of Broxtowe whi¢h shows thc difference our setvi¢c can rnake to those facing fiDancial crisis. W¢ offer face to face advice from premises in Beeston (cfrlocated witb Broxtowe Borough Council), Eastwood (as part of the Library building} atsd we have an outreach location in Stapleford Car¢ Centre. Our staff and volunteers Work from thesc 3 sites Monday to Friday. Advice i5 a150 provided by telephone, emAil and webchaL During the year our staff numbers fdng¢d befween 22 and 28 81 any on¢ titne working alongside our volunteer workforce of approximately 45 including our Trn8tee Board. Page 3 Citizens Advice Broxtowe Trustees, Report Fillind￿ revlew Despite recording a deficit of £100,716 in the year, the or8anisation ended the year io a stsble fllwicial positi with reserves equivalent to 6 months operatins costs. A(Iditionally, the pension deficit from £421,000 to £360,1)00 as result of actijarial factors. Pollcyon Y¢Yer￿S The reserves policy aud level of is reviewed al￿Val]Y by the Trust¢¢ Board. Additionally. as part of the amiual bL￿get proces3 the TTUStees consid¢r the budg¢t¢d res¢rv¢s eXp￿ed at the year end. The charity has Restrieted Reserve4 which may only be us¢d for the purposes for whicb the fi￿dS were provide¢L and Ut)restticted Reserves which ate available fgr sp¢nding on tb¢ pu￿0$¢6 of the ch￿ity as the Trustees wish. Ill Considering the appropriate level of U￿r¢striCted Res¢rv¢4 the TnLSt¢e5 a]so set aside Deslgll￿ed Reserves io Cover specific planned expenditute. The TNstees believe that this bdsis, Unr¢stri¢t¢d R¢s¢rv¢s, n¢t of th¢ DeSignat￿J Reserves. and excluding the long temi pension liability, equtvaIent to 6 rnODths of QP¢Tating costs is a prudent level. However, from tin￿ lo tinK the Tntstees In8y agree a budget which shows year end expected r¢s¢ry¢s to be low￿ than tbis. Reserves iepotted each quartei with a forecast for the year end reserves D]pared to budgeL Op¢rating costs are ¢al¢ulaled as tothl expenditure less Partner Payrnents. which are paym¢nts Lnad¢ to other Ci¢izens Advic¢ otTices, al￿ other partners, where fimds are received by Citizett% Advice BTOKtowe frotn external filljders al￿1 pass¢d dirKtly on to par¢nei8. In the year to 31 March 2022 these parther p8ymeiits atnounted to £168.370. Ai 31 March 2022, total reserves. net of the peLgion liability were £321,456 of which £49.519 wa8 RG5trict¢d Resekves. The T￿Stee$ have agreed Designated Reserves of £30,000 for firture developrn¢nt of th¢ organisation. leaving a balance of £241,937 of Unre$triei¢d O¢n¢r41 R¢3¢ry¢5 ¢quiYal¢nt to 5.75 nwnth5 of budg¢ted operating costs for 2022123. Pnncipal risks 47nd uncerto¢Aties Financialrtsks The T￿￿￿teeS have agrecd a budget for 2022123 with a deficit of £IOOk. in the expectation that the organisation will secure additional funding during the year to significantly reduce this deficit. The T￿￿tee5 ale confident that the organisation will finish the year with reserves within the ttserves ptslicy. All tbe inco￿£ from fundcr5 is guarantttd and we do not expect any of them to end agreements early. Our Cbief Executive and Development Contractor have an ongoing programme of applying for grants and developing partnerships to generate future funds. The Chief Executive maintains relationships with existing fjjnders to ensure ContinU￿10n. We are als(> working collaboratively with the other 5 Nottinghamshir¢ Citizens Advice offices to share roles alld resources as well &$ 4pply foT fimdin8 across the Couoty. Page 4 Citizens Advice Broxtowe Trustees, Report PlJn3 for future periodi Aims tindkey objeclivesforfulureperiods A Strategic Busin¢$$ Plan which covers 2022-2025 has been produced and approved by the Board. 11 covers five key objectives for our organisation over the next year.. - Advice - We will impTOV¢ the expeTience people have when they com¢ to us for help, so everyone leaves with the confidence and knowledge they need to find a way foTward. Advocacy- We Nryll be a stronger voice on the i&sues that matter most to th¢ p¢ople who come to us for help; Collaboration and Parther5hips- We ￿ry[l explore new partherships locally and nationally whilst mainlaining o current ones,. Secure Funditig- We WAII secure our futtwe as a service through a nM)re collaborative. proa￿)ve and competitive approach to fundM"sing by carrying out the objectiv¢s in our fundraising strategy., Workforce PlaJ)tting We will dcvclop Suc￿sSion planning ensuring we retsin talent by cr¢aiiDg paid opportunities for advisers and diversifying voluntc¢r opportuiiities. Page 5 Citizens Advite Broxtowe Trustse$' Report S¢at¢znem¢ of Trustse5' Respollslbllldes Th¢ t￿Ste¢S {who are also the directors of Citizell8 Advice Broxtowe for the purposes of wmpany law) are responsible for preparing the tTUStees' report and the fMLgncial statements in a¢￿[dance with the United Kingdom Ac¢ow)ting Standards (United Kingdom Generally A¢c¢pi¢d Accounting Practice) and appli¢abl¢ law and r¢gulaiions. The rew)rt and a¢￿Unts hav¢ been prepared in a￿Ordan￿ with th¢ PTOViS10115 in the Companies Act 21￿6 relating to small companies. Company law requires the tnjstees to prepare financial statements for each fitjancial year. Under company law the trustees must not approve the fu￿1¢Ial statements unless ihey are satisfied that tbey give a tsue and fair view of the state of affaiTS of the Charitsble company and of its incoming resources and application of resources, including its illcotlle aad ¢xp¢llditure. for that period In preparing th¢se fllwA¢ial stal¢m¢nts, th¢ tn]8*¢8 Bre required to: selert suitable accountin8 policies And apply them consAstently> ob5erYe the methods and principles in the Clwities SORP. judgements and e8timats8 thAt r¢8sotVdbl¢ aod prndellt,. state whether applicable UK Accounting Standards h&v¢ been followed subject to any Ma￿la1 departures disclosed and explained in the fllwicial statements: and pzepare the f]nancial ststement$ on tb¢ going ¢on¢¢m basis it is inappropriat¢ to PT¢swne that th¢ charitable cornpany will conlinue in businus. The tntsiees are regptsnsible for keeping adequate accounting records that are sufficient io show and explain the eharitabl¥ company's transaetions and di5¢10* with r¢asonttbl¢ a￿￿r&¢Y 81 ally lim¢ th¢ fina￿(la] po$ition of th¢ charitsble ¢ompally and enable Them to ensure that the fiJMncial sratemenis comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charitable company and hence for tskitig reasonable steps for the prevention and deiection of frnud alld other irregularities. Sm#ll cotDpanies provision $txtetDent This report has b¢¢n prepared in accordan¢¢ with the sma]I wmpani¢s r¢ginie wider the Companies Act 2006. The annual r¢port W48 approved by thc trustccs of th¢ ¢harity on.. l and 8igncd on it8 bchalf by.. Simon Lagoe Tn￿tee Page 6 Citizens Advlce Broxtowe Independent Examlner's Report to the trustees of Citizen5 Advlee Broxtowe Independent examlner's report to the tr￿Stee& of Cltlzens Advfct Broxtowe ('the Conwany,) J report to the Charity tmstees on my exarnination of the accounts of the company for the y¢ar ended 31 Ma￿h 2022. Re8p•nslbllltles and bas19 ofreport As the charity's twstees of the company (and also its dir¢¢tors for the putyose5 of company law) you are responsible for the preparation of th¢ accounts in accordance with the requirements of the Comp￿1&4 Act 2006 {'th¢ 2006 Act,). Having satisfied Myself that the accounts of the Ctsmpany are not required to be audited under Part 16 of the 2006 Act and are eligible for indepelldeot examination. I report in Tespect of my exau]ination of your charity's accounts as caTrid out under section 145 of the Charities Act 2011 ('the 2011 Act,). In carrying out my examinalion I have followed the dir¢¢tiQJJs given by the Clwity C¢)mtriwion under Section 14515} (b} of the 2011 Act. Independent examlner'$ Jtstetnent Since the Company's gt05s incO￿t exceeded £250,000 your examiner must be a rnernbeT of a body listed in section 145 of the 2011 Act. I Conf￿[n thal l am qualified to utsderthke the examination because l am a member and Fellow orth¢ Association of Charity Jndeptndent Examiners. which is one of ihe listed bodies. I have completed my eXa￿]natIOn. l ¢onfJrni that no ttydtters have corne to my att¢htion in eonne¢tion with the examinatioTh givillg tDe cause to b¢li¢v¢ that in ally material respect= l. èccollttting records were not kq>t it) rcspect of the Company as required by section 386 of the 2006 Act; or 2. the accounts do not ￿9rd with those records., or 3. the accounts do not comply wttb the accounting requirements of se¢tion 396 of the 2006 Act other than any requirement that th¢ accounts give a 'true and fair, vi¢w which is not a mattcr considere41 as part of an independent examinatiQD' or 4. the accounts have not been prepared in accordance with the methods and principles of the Statement of Recommended Practice for accounting and Teportittg by Charities lapplicable to charities preparing their a¢¢ounts in a¢wrdance with the Financial Reporting Standard applicable in the UK and R¢public of Ireland (FRS 102}1. I hav¢ no ¢oncerns and have come across no other nydtters in Conn￿1)0￿ with the examination to whi¢h attention should be drawn in this Teport in order to ¢n#bl¢ a proper understandin8 of the aecounts to be rea¢h¢d. John O'Briell Msc, FCCA FCIE. employee of Cornmunity Accounting Plus Fellow oEthe Association of Clwity Indep¢ndent Examiners Units l & 2 North West 41 Talbot Streel Nottingham NGI 5(iL Dite.. 19110122 Page 7 Cfitlzens Advlce Broxtowe Stat¢meDt of Financial Activities for the Year Ended 31 March 2022 (Including Income and Expenditure Aceount and Statement of Total Recognised Cains fdnd Losses) Pensio funds Totsl 2022 Total 2021 Unrestricted Restricted Note Ineome Ind Endowments Donations aTrJ legacies Charitable activities tnvesttnent ill￿Me 122,926 122.926 487,068 1,351 235,696 345,756 2,243 487.068 1,351 Total itiwmc 124277 487.068 611.345 583,695 Exp¢ndlture on: Charitable activities {173,389 511.672 27,000) 712,061) 541.571) Total (511,672 1173,389) ￿ ￿27{M)0) (49,112) (24.604) (27.000) 8,338 (8.338) 712,061 (541.571 Net {expenditureyAncoJne Transfers betweett fund% {1(10,716) 42.124 Other recognlsed galns AcbJ8ria] gains (losses) OD defined bellefit pen$Lon s¢h¢m¢$ 88,000 88,IK)O (89,000 Net TnovemeDt in fund5 (40,774} (32.942) 61.0 (12.716) (46.876) Re¢Dn¢llladon of funds Total funds brought forwdrd 312,711 82.461 421,000) (25.828 21,048 Totsl fvnds ¢aTri¢d forward 21 271937 360,000 38.544 25,828 All of the charl￿S activities derive from ¢ontinuing opeT4ti0n8 dwing th¢ above two periods. The fund5 breakdown for the period is shown in note 21. P4g¢ 8 Citizens Advlce Broxtowe Statement of Financial Activities for the Year Ended 31 March 2022 (Including Income and Expenditure A¢count and Statement of Total Recognised Gains and Losses) These are the fIgDr￿ for the previous aeeountlDg period and are kn¢lllded for comparative pllrposes Penjlon Total funds 2021 Unrestrfcted Restricted Note In¢ome xnd End•wments from: Donations and legacies Charitable activities InYe51ment income 235.696 235,696 345,756 2.243 345.756 2,243 Total irLcome 237,939 345,756 583,695 Expendithrc ChaTitable activities {223,843 1298.728) (19.OW) (541,571) Tothl expenditmre Net tncomel(expendttur¢) Transfers between fjjnds 223,843) (298.728) {19,0￿} (541.571) 14.096 26.100 47.028 126,100) (19,000) 42,124 Other reeognised Eainl and loss A¢￿arIal gains Oosw) on defined benefit p¢nsioT] schemes (89,0001 [89,000 Net movenwAt in ￿n￿8 40.196 20,928 (lo8,￿) (46,876) Re¢onclllAtlon of fund$ Total funds brollght forward Totsl fijnds caTried fon¥ard 272.515 61,533 313,OW) 21,048 21 312,711 Page 9 Cltlzens AdTrice Broxtowe (Registration number: 03618859) Balanee Sheet as at 31 MAreh 2022 21122 2021 Note Flxed a85ets Tatigible asseLq li 16.966 15,470 Currellt a$8et$ Debtors C&sb at bank aud in band 12 13 13.804 394,591 286 387,321 408,395 387,607 Creditors: Amounts falling due within OD¢ ye4r 14 (103,905 (7.905) Net eurrent asaets 304,490 379,702 Net *S8ets ex¢ludi4g pensifjn liabwty 321.456 395,172 Pension scheme liabl￿ty 16 (360.000) (421.000 (25.828 Net Ilabilltiej IDduding penslon Mablllty 38,544 Fwds Df the eh4rlty' P¢nsi¢)n funds (360.000) (421,000) Restrieted incon￿ hDd5 R¢stii¢ied 21 49.519 82,461 Ullrestrlrted Ineome tsnds u￿estriCted 271.937 312711 T•tg1 fll￿dS 21 38,544 25,828 F(Yih¢ fw¢Èol yw rlldillg 31 Mllrch 2022 thE C1￿￿ty1¥￿& cxcrnption frotrj wjthtuudcr 8¢clioo 477 of the C(Wthtsi¢s￿t20Q6 14¢ingw swall ¢ompw¢ Directors, resp￿*bilities.. Th¢m¢mbus bav¢DOI requ￿ed the¢TrAtity￿ obtsin4￿ auditof itsxcouDtsfortheye4r ID qUL¥lion in accordAntEwithstttiM 476.. 4Dd Ib¢ dit¢¢EOts kn)wled8e thelrresr￿￿1>l[ltsfor cornptyiDg with the if thekn with w¢ct ta A￿￿￿￿tin8 records Thr8¢ 3c£owtsbavebtt4 a¢corf#ote witb thewvisiolls applit&bletO COmPBDiessubiect tothe cotbP8tii¢ST¢Birti Thesv fiJ)PD¢iB] been accorda￿ With the Speci￿ ptOViSiOJLS relAtU￿ EO cOJllplli￿ subject to the P4DKstESS￿K ￿thi￿ PWL 15u(EbeCw¥nltsArt2CI￿. 121101 Th¢fmoffj¢ia] #*tetMtsOJ)￿geI8tO 25 ￿ gt¢)roved by thelNEtee6, a￿L wtb4llisedfor iBsu¢on............. ODO si8tsed on theirb¢baJf ty. Siepben Gre TnLsIcc Page 10 Citizens Advice Broxtowe Statement of Cash Flows for the Year Ended 31 March 2022 2022 2021 Note Casb flows from op¢ra¢ing ACti￿tieS Net ¢&sh expenditure {12,716) (46.876) Adjustments to cash floTVS from n(bn4ash Iten Depreciation Invutment in¢¢mie 4,228 (1,351 4.513 (2,243) (44,606) (9,839) Wfjrking Capit￿ adjustments {In¢r¢ase)Idecre&se in debtors Increas&{decrease) in ¢reditOTS Increase in deferred income IA)s￿(gain} on defined pension schem¢ FRS102 Pension adjustment Net cash flows from operating pctiviti¢s 12 14 14 (13.518) 37.997 58,003 (88,000) 27,000 303 (2,754) 89,000 19.000 11,643 60,943 Cash flows investlng let1￿tte5 Interest receivabl¢ and SiTnilar income Purchase of tsngible r￿ed assets 1.351 (5,724 2,243 (14,514) Net eash flows from investing activities {4,373) 12.271) Net increase in cash and cash cquivalents 7,270 48,672 Cash and e2sh equivalents at l April Cash and cash equivalents at 31 Ma￿h RecoDeiliAtion of ne¢ cash n&iv to Tnovernent net funds Increase in cash 387.321 338,649 394,591 387,321 7,270 48,672 Nct funds at l April 2021 387.321 338,649 Net fimdg at 31 March 2022 394,591 387,321 All of the cash flows aT¢ derived hm continuittg op¢rations during the above two periods. Page 11 Citizens Advice Broxtowe Notes to the Flnancial Statements for the Year Ended 31 March 2022 l A¢coulltill¥ poliue$ Summary of significant accounting policits and kty acetsunting estim*lei The principal a¢counting policiey applied in the preparation of these financial statements are set out below. These policies have been eonsistently appb'ed io all the years presente& unless otheThvise stated. Statement of comp]ianee The fitLaDcial stat¢rnents have been prepared in accordance with Accoulltillg and Reporting by Charities: Statement of RecOM￿¢￿ded Practice (applicable to charitie5 preparing their accounts ill accordallce with the Fillancial Reporting Standard applicable IT] the UK and Republic of I￿lalld (FRS 102)) (issued ID Odober 2019) - ICharttie5 SORP (FRS 102)), the Financial Reporting StalldaTd applicable in the UK and Republic of Ireland (FRS 102) and the cO￿paI]leS Act 2006. Bath of prtparatlott Citizens Advice Broxtowe meets the definition of f4 public benefii entity under FRS 102. A55ets al￿ liabilities are initially Tecognised at bistorical cost or transaction value ￿￿e5S otherwise ststed in the Tel¢vant accounling policynotes. Ctslng e(trneern The financial ststements have been prepared on a going concern basis. The tn￿teeS assess whether the use of going concem is appropTiate i.e. whether there are any material uncertainties related to events or conditions that may casi 5ignifi¢an¢ doubt on the ability of the ¢barity to conunue as a going concern. The trustees mak¢ this 4sse$5m¢ni in Tr5￿t of a period of one year from the dal¢ of approv41 of th¢ financial stat¢ments. Inrome and endowments Voluntary income including donation5, gifts, lega¢ies and grants tbat provide cor¢ funth'ng or are of a g¢n¢rai nabjre is recogni8ed when the charity has eniitlement to the income, it is probable that the income will received a￿1 the amount can be measuTed with sufficient reliability. Domlions llnd legqcies Donatio￿% are re¢o8nised when the charity has been notified in writing of ly)th the amount and settlement date. Ill the event that a donation is subject io Conditions that require a level of performance by the charity before the cEwity is entitled io the fi￿ds, the income is deferred and not recognised until either those conditions are thlly met, or the fillfilment of tbose conditions is wholly within the control of the charity and it is probable that these ¢onditiOLS will be thlfill¢d in the reporting p￿10d. GMAts receivable Grants are recognised wben the ctrLarity bas an ¢ntitlem¢llt to the funds and 8ny wnditions linW to th¢ bave been met. Wbere perforn)an￿ ¢onditlODS are attached to the gr￿t aDd ar¢ y¢t to b¢ m¢t. the ij re¢ognis¢d as a liability and included on th¢ bala￿¢ sh¢d as def¢Er¢d to be released. Page 12 Citizens Advice Broxtowe Notes to the Financial Statements for the Year Ended 31 Mareh 2022 Deferred income Deferred income represents amounts received for period8 and is released to incoming resources in the period for which, it has Ix¢n received. Such Ill￿Me is only deferred whcn: - The donor sp¢¢ifies that the grant or donation must only be uscd in ￿tUre accounting periods., or - The donor has imposed conditions which must be met before thc charity h#s urtconditiot]al entitlement. Expenditur¢ All expenditure 15 r¢¢ognised once there is a legal or consbwtive obligation to that expendirnre, it is probable settlernent is rrquired and the amount can be measured reliably. All costs are ￿loCated lo the applicable exptllditure heading that aggregate similar costs to that category. Where costs cannot be directly attributed to particular headings they have been allocated on a basis consistent wÈth the use of resources, with Central staff cost5 allocated on the basis of time Spent, and depreciation chaTge$ all(￿ated (fft the portion of the asset's use. Other 5UPPQrt costs are allocated based on the spread of staff costs. Charildble 47ctivilies Charitable expenditure cornprises those costs incurred by the charity Tn the delivery of its activities and 5¢rvic¢5 for its beneficiaries. It includes both costs thai can be allo¢gted dir¢thly to such activities and those costs of an indirect nature necessary to support them. Government grant$ Government grants are Tc¢ogDis¢d based on the accrual model and Jr¢ m¢asur¢d at the fair value of the asset received or receivable. GTants aT¢ cl&ssified as relating either to revenu¢ or to assets. Grants Telating (o revenue are recognised in in¢orne over the period in which the related ¢ost$ are recognised. Grants relating to &55ets are recognised over the expected useful iife of the asset. Where part of a grdnt relating to an asset Is deferred, it is recognised a8 d¢ferred income. TgxatioD The charity 15 Considered to pass the tesrs sei out in Paragraph I Schedule 6 of the Finance Aci 2010 and therefore it meets th¢ definition of a charitable company for UK ¢I)￿OratIon tax PUTposes. Accordingly, the chan.ry is potentially exempt frorn taxation in respect of in¢om¢ or capital 8&ln5 received within categories covered by Chapter 3 Part I l of the Corporation Tax 2010 or Section 256 of the Taxation of Chargeable G8ins Act 1992, to the exleni that such income or gains are applied exclusively to charitable PLtrposes. Tangible fjxed assets Illdividual fixed assets ¢0stin8 £500.00 or more are initially recorded at cost, less any subsequent accumulated depreeiation and suby¢qu¢nt accurnulated illEpaimient losses. Depreciation and Amortisation Depreciation is provided on tangible fixed assets so as to write off the cost or Valuatio￿ less any ¢$tirn&ted resAdual value, over their expected useful econom7¢ life as follows: Depreclatlon method rate 15/ reducing balance ba518 33.339/0 Straight line basis Fumiture and equipment Compuier equ?pm¢nt Page 13 Cilizens Advice Broxtowe Notes to the Financfial Statements for the Year Ended 31 March 2022 Trade debtors Trade debtors are amounts due from customers for merchandige sold or serviees perfonned itt the ordit Cowse of busines& Trade debtors are Te¢obrnis￿ initially at th¢ tranwtion price. They are subsequenily measured at amortised cosi using the ¢ff¢¢tive inter¢s¢ m¢thol less provision for impaimient. A provision for the impairment of trade debtors is established when there is objective evid¢n¢¢ that the charity will not be able to collect all amounts due according to the original teTms of the receivables. Clsb tasb equivalents C85h and cash equivalents comprise cash on ha[￿ and Call d¢p081t4 and other short-term hi8bly liquid itlvestments that aTt readily convertible to a known amount of Cash and are subject to an insi8nifi¢ant risk of change in value. Fund structurt Ut￿estricted income fimds are general that are available for ￿ge at the truste¢$' di8￿CtiOn in fiutheran¢e of tbe objectives of (￿e charity. R¢strict¢d i￿0￿¢ funds are those grdnts for use in a particular area or for specific purposes, the of whieh is restrirt¢d to that ar¢a QT PUIPOS¢. Pension$ and other pthst retirem¢nt oblig*ti•n5 The chariry opera￿9 a defined contribuiion pension sebeme which is a PeDSiQll plall ulld¢r which f]xed contributions are ydid into a pension fund and the chariry has no legal or constructive obligation to pay fuTth¢r contributions even if the fi￿d does not hold sutTicient asseis to pay all employe¢s th¢ b¢llefits ￿[aling to employee service in the curr￿¢ and Prior periods. C¢)ntribu¢ions tv derm￿d Contribution plarL8 are recognised in the Statement of Financial Activities when they du¢. If wntribution payments exceed the contribution due for service. the excess is recognised as a prepa￿ent. The charity also operates a defined benefit pension scheme. Typically defined benefit plans define an amount of p¢n5ion be￿rit that an employee will receive on retirement, usually dependent on one or more f2Ctors su¢h &$ age, year5 of s¢rYi¢¢ and c¢my￿a￿on. The liability r¢c(Trgrlls¢d in th¢ Bala]￿¢ s]￿¢1 in resp¢¢t of def￿¢d benefit pension plans is the presellt value of the defined bel￿1 obligation at tbe reporting dat¢ minu8 the fair value of plaD assets. The defmed benefit obligatholl 15 using the projected unit cr¢dit rn¢th(￿. Tb¢ pre5¢nt Yalue of th¢ defu￿1 bellefit obligation is detertnilled by discounting the estirnated future payjnents by r¢frr¢ll￿ to Djarket yields at the reporting date on high-quality corporate bond5 that ate dellominated ill the currency in wbich the beth¢fits will b¢ paid. and that have tern￿ to maturity approximaiillg lo the temis of the ￿lated pension li?bib"ty. A¢ttMrial gains and losses are charged or credited to other cornwthensive income in the period whith th¢y 8rise. Pa8e 14 Citizens Advice Broxtowe Notes to the Financial Slatements for the Year Ended 31 March 2022 2 Income from donations le￿CleS Unrestricted funds General Total 2022 Total 2021 Donations and legacies; L)onations from ¢ornpani¢s. trusts #rtd similar proceed5 Grartts, includiDg rapitsl grants.. Goverment grdnts 10,632 10,632 52,315 112,294 112,294 122,926 183,381 122,926 235,696 3 Income from cb4ritable aetlvltles Restricted fun Total 2022 Total 2021 Grants & dotrdtions Contracts & fe¢s 458.958 28,110 458,958 28,110 345.756 487,068 487,068 345,756 4 Grants & donatlilll8 Unrestrl¢ted funds Restrleted fund$ Total Beeston Consolidated Charity BTox¢owe Borough Council Citizerjs Advice National Lottery Community Fulld East Midlands Money Advice The Henry Smitb Charity Nottingharnskn County Court¢ii DWP SuDdry g[￿tS & dollation8 1,840 63,750 5,811 1,840 135,633 151,228 145,060 72,948 23,650 29.250 19.294 2,981 71,883 145.417 145,060 72.948 23.650 29.250 19,294 2.981 122,926 458 958 581.884 5 Investment incomc UDrestrithd funds Gener*1 T&tal 2022 Totsl 2021 Interest r¢ceivable and similar incom¢,' Inrerest receivabl¢ on bank deposits 1,351 1,351 2.243 Page 15 Citizens Advice Broxtowe Notes to the FiDancial Statements for the Year Ended 31 March 2022 6 Expendlture on chArit¥4ble activities Unrestrleted General funds Pen$ion Dds Total 21J22 Total 2021 Restricted funds Accountattcy & consultancy fee8 Bank charges Depreciatioo Disbursements Con)munic&tions Gifts Insurance 8.680 129 2,842 1,639 4,187 8.915 84 1.386 17.595 213 4,228 1,639 9.265 155 1.886 6.145 5.797 4.513 5,078 6,021 1.886 5.641 1.489 5.944 IT equiprncnt & support Legal & PTofes5ional f￿8 Miscellsn¢ous expenses Office equipment Parfner payments Postage. printing & stationery Premises Publicity & protnotion 504 1296 1,251 1,046 1296 1251 ,046 168,370 8,583 677 3,215 49,393 1&8,370 2,S96 7,462 2.445 9.578 198 5,041 17,040 297 45 460,565 2.185 583 3,078 14.207 45 165.8 71 44 275 404,050 2,316 226 Salarieb, Nl & pension Staff trainit)g Staff trthvel Subscriptions & referenee materials Subsisten¢¢ & refresh￿entS V(Trlullt¢er ¢xp¢ns¢s & training Intemal rech#rges payM￿t$ to beneficiATieg 27,000 267,765 2.114 539 9,872 967 10,839 7.088 658 658 60 1.053 (43,019) 666 43,019 1,719 1.963 22.525 173.389 27.(M)O 5l1.672 712,061 541,571 Pag¢ 16 Citizens Advice Broxtowe Notes to the Financial Statements for the Year Ended 31 March 2022 7 Net ID¢omingloutgolD8 rel0￿reeS Nct (outgoing)/ifteomin8 resources for th¢ year irtclude: 2022 2021 Deprcciation of fixed assets 4.228 4.513 8 Staff costs The aggregate payroll eosts were as follow8: 2022 2021 Staffcosts during the ye*T w¢r¢: Wages and salaries S￿1￿1 se¢urity ¢OSts Pension costs FRS102 pension service & intereyt ¢osis 396,675 23,575 13,315 27,000 354.523 18.924 11,603 19.000 460,565 404.050 The n￿t)thlY average number of persons (including sffiior management team) ¢mployed by the charity durin8 the year was as follows.. 2022 2021 Av¢rag¢ number of employees 28 24 23 {2021- 16) of the above employees participated iti the DefiThed Contribution Pension Schemes. 1 (2021- 1) of the above etnployees parti¢ipatd in the Defined Benefit P￿slon Schemc5. Contributions to the employee pension s¢hemcs for thc year iotsllcd £13.315 (2021- £11.603). No employee received emoluments of more than £60,000 during the year. The total employee benefits of the key tnanagement personnel of the charity were £46,294 (2021 - £42.878). Page 17 Citizens Advice Broxtoive Notes to the Financial Statements for tbe Year Ended 31 March 2022 9 Trnstees remuneration #Dd expenses No trustees. ttor any per80ns conn£cted with the￿ have received any retnuneration from th¢ d￿rity duting the year. No trustee8 hav¢ r￿e1Ved any Teimbursed expenses orany other ben¢fits from the charity ¢hlling the year. 10 Fe¢s p#yAbl¢ to Independent exAminer During the period, the fees payable (excluding VAT) lo the ¢barity's independent e￿a￿l￿er ConmIu￿lty A￿oUnting Plus are aTMlysed a5 follov/5: 2022 21121 Independent ex￿n]￿tiOn Other fmancial setyt¢es 1,545 1.500 120 1.545 1,620 11 Tgnglble flxed *s¥ets Furniture and equipmettt Computer eqUIpD￿nt Total CD5t At l April 2021 Additions 45,824 45.824 5,724 5,724 At 31 March 2022 45.824 5,724 51,548 Depreclatlon At l April 2021 Charge for th¢ yeaT 30.354 2.320 30.354 4,228 1.908 At 31 March 2022 32,674 1,908 34,582 Net knok value At 31 MaTeh 2022 13,150 3.816 16.966 At 31 March 2021 15.470 15.470 12 Debtori 2022 2021 Prwymcnts A¢¢rn¢d income 347 13,457 IJ,804 286 286 Pag¢ 18 Citizens Advice Broxtoive Notes to the Financial Statements for the Yur Ended 31 March 2022 13 C*sb Mnd equlvalents 2022 2021 Cash on hand Cash at bank 138 394,453 394,591 98 387,223 387.321 14 Creditors: amounts falling due wtthSn one year 2022 2021 Other taxation aud 5o¢ial security Other creditors Attrnals Dcfcrr¢d ihciymc 8,291 20,629 16,982 58,003 4.320 1,785 1,8 103,905 J5 obli￿tIoNS under It*$es and hlre purchase contracts The tolal value of fumr¢ minimum lease pa￿nellts was as follows: 2022 2Q21 Wiihin one year In two to five years 2.107 2,107 2.107 2.107 4.214 We have two offices across Broxtowe:_ Beeston - we hav¢ a le&* agreement to rent our offices within the Council building for £10,000 per year (all ¢Q5ts included). This is a paymenl in kind as part of our 3 year rolling grant agreement due to be renewed in April 2024. Eastwood - we rent offices from NottiDgbomshir¢ County Council and are part of the Libiary a[￿ InfoTfftation Building. The rent is paid amnually togetber with sbared serviLe and Tnaintenallce costs with the other 2 tenants. Th¢ leas¢ will expire iti March 2023. W¢ also run outreach in the Stapleford Care Centre 3 mornings per week bu¢ wrth no cost to this and no fornul agreement. Page 19 Citizen$ Advice Broxtowe Notes to the Fingnclal Statements for the Year Ended 31 March 2022 16 Pems1o* and other schemes DeflDed t&Dtribullon pem$ltsA $theD The ¢h4rity operates f4 defined contribution pe￿910￿ scheme. The pension co81 ¢barge for the year trpresent8 ¢ontributions payable by th¢ charity to the scheme and ￿nOun(ed ￿ £13.315 (2021- £4.956). Defined bentfit peDsion schemes NottInghall￿blr* County CouDcII Penslon Fund The ¢harAty participates ID the NottinghallLShir¢ County Council Pension FutMI. a multi4mployer defjned benefit flnal satary ￿h¢Me. The s¢heme 15 admiDi5tered for th¢ b¢n¢fit of Lo¢at Authority employees and other bodies and is managed in accordance with th¢ Local Govern￿¢￿t P¢nsioD Scheme Re￿￿110￿& The thinis(erin8 authority for the Fund is Nottlll8hamshire Coullty Coujwil. The date of the n￿st Tecent comprehensive actuarial valuation was 31 March 2019. To assess the v￿ue of the Employerfs liabilitie5 at 31 MaTch 2022. we have rolled fotward the value of the En)ployees liobilities calculated for the fundtng valuation as at 31 March 2019. using assumptsons ¢omply with FRSIO2. The total cost r¢lating lo def￿¢d benefit schemes for the year Mogtiised in profit or loss as all expense was 27.0￿ {2021- £19,0(￿). The tot21 cijst relating to Ikfin¢d Ixnefit scheme5 for the year included iti the eost of aD as$d w&s £nil (2019: £nil ). Reconcthation ofseheme •TMets 4nd I1￿bIll￿eS to t75sets andliabilEdes recognised The amount% reCo￿lSed in the slatcment of fit￿ncIal position are as follows.. 21122 2011 Fair value of ￿heme asgets Pres¢ntvalue of dcfincd benefit obligation S53.¢M>O 913,000 513,000 (934,000} Defmed benefit pet)sion scheme deficit {360,0(KJ) 421.000 DeflnedbeAÉJ71 obllg&tsO Changes the der￿ed benefii obligation are &% follows.. 2022 Pr¢s¢nt value al start of year Current service Cost tnt¢Test Actuarial gaills and105ses B¢n¢fits poid Contributions by scheme participants 934,000 18,000 19,(X)O (41,000) (19,000) 2,000 Prc5ent value at end of yeaT 913.000 Page 20 Citizens Advice Broxtowe Notes to the Financial Statements for the Year Ended 31 March 2022 Fuir w71ue of5chem¢ 4ssels Changes in the fair value of s¢heme assets are as follows- 2022 Fair valuc at start of year Interest in¢om¢ Return on plan assets, excluding amounts included in in*rest income/(expense) Employer contributions Contrt￿Uti0ns by scheme participant5 Benefits paid 513,000 10.000 37.000 10,OIKI 2,(M)O (19.000) 553,000 Fair value at end of year An￿[y￿15 oftsssets The major categories of seheme assets are as follows: 2022 £000 2021 Cash and cash equiTrtlents Equity instrnmeDt5 D¢bt instrumenis Property 31 27 328 335 116 71 104 54 553 513 The pension scheme has not invested in any of the charity's own finaneial insttiunents or ID prowtie5 or other assets used by the ¢harity. Principul The principal actuarial assumptions at the statcment of financial position date are 88 follows,. 2022 2021 Discount rdte Fumre salary incre&ses Future pension in¢reas¢s P•sl reliretheMt•wrt411ty a$8ump¢lohs 2.00 3.80 2.80 4.20 3.20 2022 2021 Years Years Currcnt UK pensxoners at retir¢ment agc- male Current UK pcrlsioners at retirement ag¢- female Funwe UK p¢nsionets at ietirement age . male Future UK p¢nsioneTS at retircmcnt ag¢ - female 22.00 22.00 24.00 23.00 26.00 24.00 23.00 26.00 Page 21 Citizens Advlee Broxtowe Notes to the Financial Statements for the Year Ended 31 March 2022 17 Cb*rity itatus The charity is a company limited by guarontee and consequently does not bave share capita]. Each of the I[￿tte$ As liable to contribute an amount not exceeding £1 towards the assets of the chatity in the event of liquidation. 18 T*xatioD The ¢hotity is a Tegistered ¢b*ity and 18 therefore exempt from tsxation. 19 Related party transa¢tlDns Thete wete no relatrd party IT7]]SactiO￿ in the year. 20 Analysis of net J&¥Jets between fuDdi Unrestrtttsd Pell5jOL 2022 Total funds General DeslgDattd Restrlcted Tangible fixed assets Cu￿ent assets Current liabilities Pension schern¢ liability 16,966 328,876 (103,905} 16.966 408.395 (103,905) (360,000) 30.000 49.519 (360,IM)O} Total nel as5etS 241,937 30,IK)O 49,519 (360,000 (38,5441 Unrestrlcted PeD$io 2021 Total funds General DeslgD%ted Restrlcted Tangible fixed assets Cwrent assets Current liabilities Pension scheme liabtlity Total Det Assets 15,470 251,646 (7,905) 15.470 387.607 (7,905) 421,OOQ 53,500 82,461 421,000 259,211 53.500 421,000 {25,828 Pa8e 22 Citizens Advice Broxtowe Iyotes to the Financial Statements for the Year Ended 31 March 2022 21 Funds Other Balance at recognlsed JI Mareh Transfers g#inxl(1ogses) 2022 Bal4n¢e at I April 2021 Incomitsg resollrees Resources expended Unrestricted funds General Gertenl funds 259.211 124,277 (173,389) 31.838 241.937 Designaied Designated Omds 53,500 23,500 30,000 Total unrestricted funds 312,711 124,277 (173,389) 8,338 271.937 Re$tric¢ed fundj East Midlands Money Advice The Henry Smit Charity Citizens Advice - Help to Claim B￿t Practice Lead Hollsing H¢)meless Prevention fimd Bastwo¢)d Wellbeing Hub Mediation Project Nation&1 Lottery 5.405 72,948 (68239) 10.114 17,683 23,650 (21.190) 20.143 36.772 2,395 8,066 107.855 37.562 25.600 (144,627) {39,165) (24,151) (792) 9,515 1,344 34,393 (35,737) 10.796 40,(M)O (27,757) (23,039) (15,493) 15,493 135,313) 145,060 9,747 Total r¢51ricted nds 82,461 487,068 (511.672 8,338 49,519 Pension r¢$erve Pension funds (421,000 (421,000) (27,(M)O) (27,000) 88,000 360.000) 88,000 {360,0￿)) Total fund9 25,828 611.345 712,061 88,000 (38,544) The transfer from the Best Pra¢tic¢ Lead fund to tbe General ￿nd repTes¢nts the net book value of fjxed assets. th¢ use of whL¢h is not subj¢¢t to any restriction. The transfer from the General fund to the Mcdiaiion Project fimd represents fvnds of £14.905 that should hav¢ bEen brought ftsrward as restricted and £588 to cover the deficit on this activity. The transfer from the Eashvood W¢llbeing Hub ￿rnd to the General fund r¢l#t¢$ to activities which have cea and the release of any restri¢tions on the ￿$t of these fiind5. Page 23 Citlzens Advlce Broxtowe Notes to the Financial Statements for the Year Ended 31 March 2022 The specific purposes formthich the fith&q are to be applied are as follows: Dcsignated fimds - amount agreed by the tn￿teeS for ￿tUre development of the organisation. East Midlands Money Advi¢¢ - tklivering free confidential money advice ￿ people wbo are strugglin8 to pay debts OT have defaulted on paJTrncnts. The Hcnry Smith Charity fimd - A grant to work in partnership with Nottinghamshire Mind to deliver early intervention advicc alortgside n*ntal health recovering work. CA - Help io Claim - Funded by DWP through CitizeLs AdI￿Ce. A project to assist people to digitally ¢laim Univer￿1 Creth"i and eLswe their f]rst paymetti is received timely accurately. This s¢rvice is d¢liv¢red face to face. via wechat and telephone. Best Practice Lead - Best Practice Le&ds gaiher alld share learning about how Universal Credit and the Htlp to Claim service is perforniing* develop relatiothips witb relevant local stakeholders and share id¢&% and b¢st practic¢. Homeless Prevention Fund- Funded by Broxtowe Borough CouneiL 8 futtd to ￿81St with ¢m¢rgency FO￿￿ents to prevent homelessness. Housing - fi￿ded by Broxtowe Borough Couneil advisinE elients who #re at risk of homelesmess, in tenwrary ccomrnodath'on or looking to secure housing in the Borough. E&stwood Wellbeing Hub - jointly funded by Henry Smith And Broxtowe Borougb Coutscil to provid¢ ¢#riy intcrvcntion advice alongside mental health support from Nottmgbamkn Mind. Mcdiation PrOJ￿t - Broxlowe Mediation Partnership (consists of Broxtowe Borou8b Council, Citizens Adviee Broxtowe and Brgxtow¢ Youth Homlessness).. To provide rnediation servi¢¢s to r¢sidcnts of ihe Borough of all tenures of propety, this inolude Broxiowe Borough Coullcil tenants. The partnership is also established for a&sociat¢d s¢¢ondary purw)se5.' Prevention of Homelessness Preventing homelessness ts a stathtory requirement foT Loca] Authoriti¢s. A m¢diation service is a possible route for some bomeless prevention c￿1. This could be paTticularly the case in famili¢s and situatiot involving younger people but it could a190 have a role in issues between landlord and tenant. Resolution of Neighbour Disputes and Anti-social Behaviour NeighbouT disputes and anti-social behaviour profound negative irnpact on commwhities, mediation call be an irnportant way of resolving long $landing i$5U¢5. particu]arly at a lower level. It can also have a p)sAtive irnpact in diffiL8ing issu¢s b¢tW¢¢D n¢ighbours before they become bigger issues in the hjttwe. National Lottery - We work in paTtn¢rship with Nottinghamshire Mind. Citizens Advice Ashfield, Citizells Advi¢¢ Marthsfi¢ll Citizens Advi¢¢ Shenv(x)d & NewarK Citizens Advice Bassetlaw and CRtizells Adviee Nottingham & Distiicts to deliver a project designod to give people advice to solve their problems together with mental resilience and r¢covery h¢lp to d¢liv¢r long temi assistance at a time of crisis. Partners are required io achieve defined outcomes foT benefi¢iaries &5 follows.. Better equipped to be able to identify and JnaEMge problems througb itiereased tttental r¢sili¢D¢ Increased wnfidence to access help and support when it is ]Leeded. O Reduced isolation and loneliness. O In￿eaSed d¢velopment of new 5kilJs" O Increased optitDiSm about the futur¢. There are also some additional outcomes Awuired: a) An ejnbedded oulcomes bas•J approach to commutkity advice work for those rnost vu]DeTabl¢ repeat cli¢nts. b) Release Capacity for LCIL8 to deal with other crisis. ¢) Reduced pressure on other seThice provtders. d) A c¢m¢nt¢d 4nd joine