2020-12-31-accounts

ew for dogs ts and communities ANNUALREPORT AND ACCOUNTS 2020

03 20 Welcome from our Chair 2021: a look ahead

04 A message from our Patron

22 Financial review

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25 Structure, governance and management

2020 in numbers

06 Helping dogs, cats and communities in crisis

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Independent auditors report

13 Raising awareness and funds

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Financial statements

14 Coronavirus: adapting to a crisis

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Notes to the financial statements

16 Our work overseas

“When I reflect on 2020, I always come back to the importance of community and connection. We may have been forced apart, but we found new ways to be close and to support each other through this shared crisis. For many of us, this was made all the easier with our pets by our side”.

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2020: the journey

Vision

A society where people understand the importance and value of animal welfare.

Mission

We promote animal welfare by delivering a broad range of community-based veterinary, care and education services in the UK and overseas.

The Duchess of Sussex Our Patron

Who we are

Mayhew is an animal welfare charity working to improve life for cats, dogs and the communities we work in. We achieve this through the rescue, welfare, clinic, preventative and rehoming work carried out from our base in London, as well as overseas.

The trustees have carefully considered the Charity Commission’s guidance on what benefits the public and believe that Mayhew’s work does so in a number of ways. Throughout this annual review, the significant activities undertaken by Mayhew in 2020 will be reviewed, demonstrating that Mayhew’s endeavours in pursuit of our charitable purposes have created material public benefit for the communities we serve, and readied the organisation to further its public benefit in the coming years.

Welcome from our Chair

2020 was a tumultuous year that affected everyone. At Mayhew there were unforeseen challenges but also achievements to be proud of.

fully equipped mobile veterinary clinic we run in collaboration with the organisation Doggie Doc.

It became clear that decades of our community outreach approach to animal welfare work had prepped us well and we had the services, the experience and the resources to reach the animals and people that needed us. I have been impressed at how everyone at Mayhew has responded to these challenges with professionalism, resilience and complete dedication. One of the toughest parts of the pandemic restrictions was having to ask our amazing Mayhew volunteers not to come on site. The huge number of hours of unpaid work they dedicate and the gallons of love and care that they pour into our cats and dogs has been immensely missed.

We worked within restrictions and lockdowns, adapting our programmes and services wherever possible so that we could continue to help the animals and pet owners in need in our communities. We delivered dog and cat care packages of vital supplies to vulnerable owners and their pets, and provided telephone support for members of the public looking to us for advice. Our TheraPaws™ programme went digital, with virtual calls replacing in-person visits so that we could continue to provide the consolation of interacting with dogs to those who needed it most.

Working through the pandemic was undeniably a time of learning for Mayhew, and you can read about some of the lessons we learnt alongside our accomplishments over the following pages. Much has changed the world over in the last year – I hope that we can now look to harness the better parts of that change to build a brighter future for pets and their people. 2021 has already got off to a great start for Mayhew with investments made to enable increased impact both in our domestic and international work – you can read more about our exciting future on page 20.

We understand how much comfort pets give, and over the past year it has become apparent that more people are recognising this than ever before. Hundreds of cats in our care found their forever homes in 2020 via an innovative virtual adoption process, and through our Pet Refuge programme we looked after cats and dogs of those who were sick and isolated, offering a helping hand to temporarily care for their beloved pets, giving their owners the time to recuperate, so they could be happily reunited once they were well enough.

Internationally, our teams’ future on page 20. resilience was stronger than ever. We overcame multiple obstacles Thank you to all our staff, students, and there were some standout volunteers and supporters for all they achievements: in Kabul, Afghanistan, have done for animals and people in 2020. I’m thrilled that you can take we celebrated the first year of our Animal Birth Control Centre and some time to read about their year of I am so proud to report that our achievements. team hit the significant milestone of 10,000 free-roaming dogs neutered in the capital. In Georgia, on one particularly impressive day in June, Mayhew Vet Dr Ana, together with Julianne Hicks, Dr Dato, neutered 30 dogs in the Chair of Mayhew’s Board of Trustees

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A message from our Patron, The Duchess of Sussex

Over the last year, each of us have felt the profound effects of the global Covid-19 pandemic. Be it the loss of a loved one, the health challenges far too many faced, or the disproportionate life changes everyone has experienced, it has been an overwhelming process of grief, growth and also of gratitude.

I have heard from so many of you about the impact of having a pet with you at home during the isolation of lockdown; you have mentioned the therapeutic effect of having your animal by your side and the solace and comfort you found in their company. This effect is something Mayhew strives to deliver day in and day out to people throughout the UK and beyond.

This work was something Mayhew took pride in well before the pandemic and will continue to do so long after. Between their TheraPaws™ program, advocacy

for pet rescue and work with the homeless community and their pets, Mayhew continue to meet us where we are as a society and foster the healing connection between animal and human.

I want to thank every animal lover across London, the UK and the world who has supported Mayhew during the past year. Your help has meant that, despite the hardship, Mayhew has been able to continue providing vital support to cats and dogs, and the communities around them.

I have been proud to witness Mayhew adapting to the moment – through virtual rehoming, TheraPaws visits over Zoom and delivering care packages to animals and pet owners in need. The organisation has rescued and rehabilitated cats and dogs in critical situations and, of course, delivered vital animal health services overseas in countries also gripped by the pandemic.

When I reflect on 2020, I always come back to the importance of community and connection. We may have been forced apart, but we found new ways to be close and to support each other through this shared crisis. For many of us, this was made all the easier with our pets by our side.

Mayhew – and thousands of small, community organisations like them – will continue to listen, adapt their services, and provide the resources that people and pets need to stay together and persevere through hardships. As we collectively build to the future, my sincere hope is that we do so with ongoing support and appreciation for organisations like Mayhew, who continue their vital work in days of crisis and in days of calm. Their commitment to the cause of animal welfare is steadfast and their effect on our community wellbeing is self-evident.

2020

in numbers

1[,] 060 538 ANIMAL WELFARE UK ANIMALS HELPED CASES HANDLED OUTSIDE THE SHELTER

----- Start of picture text -----
WE REHOMED
38 305
DOGS REUNITED THERAPAWS
WITH THEIR OWNERS VISITS
1 [,] 360 837
ANIMALS BROUGHT ANIMALS NEUTERED
TO OUR VACCINATION ACROSS OUR UK OUTPATIENT
CLINICS IN LONDON AND WELFARE WORK
331
CATS
54
DOGS
----- End of picture text -----

14[,] 503 17[,] 421 140 DOGS NEUTERED DOGS VACCINATED DISTRICT ELDERS AND OVERSEAS AGAINST RABIES VETS REACHED AS PART OF OUR INTERNATIONAL VET TRAINING AND EDUCATION OUTREACH WORK

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HELPING DOGS, CATS AND COMMUNITIES IN CRISIS

strategy. As the coronavirus pandemic swept the globe, Mayhew – like many charities – had to put these plans LOOK OUT FOR THESE aside and switch into crisis mode. The ICONS OVER THE COMING long-term strategy cycle was placed PAGES TO SEE HOW OUR on hold and a 2021 ‘bridging’ strategy WORK FITS TOGETHER: established in its place. The animals and communities we serve needed our support urgently and in its most fundamental form, and our staff and volunteers stepped up to this challenge COMMUNITY SUPPORT heroically. This review will demonstrate how Mayhew responded to the animals and people who needed us, and the impact THERAPAWS we have had in the last 12 months. The events and consequences of 2020 will never be forgotten, so we will also look back at everything we learned during this CLINIC monumental year. INTERNATIONAL RESCUE AND REHOMING EDUCATION RAISING AWARENESS FUNDRAISING VOLUNTEERS

At Mayhew, we know that our cats and dogs make a powerful contribution to our mental and physical wellbeing. They can provide a reason to get out of the house in the morning, are a comforting sofa companion as long evenings stretch out and give us strength and resilience when times get tough. While Mayhew has long worked to protect the bond humans and animals share, never has that bond felt more critical – or more in need of protecting – than in 2020.

January 2020 marked the start of the final year of Mayhew’s current strategy, under which we planned to consolidate, enhance and expand our rescue, rehoming, clinic and community projects here and overseas, while looking to the future to develop a new four-year

All images used in this review were taken following Covid-19 regulations at the time.

THE POWER OF ANIMALS IN A CRISIS: KEEPING ANIMALS AND PEOPLE TOGETHER

When the pandemic hit, Mayhew’s first priority was ensuring that our elderly and more at-risk service users and their companion animals were safe. Our Animal Welfare Officers (AWOs) immediately called round to check in and find out what support we could provide.

the animals that needed us most. We also began delivering bespoke care packages including pet food, medical treatments and other supplies to 234 people in at-risk groups who were shielding and to homeless shelters. We animals neutered under our delivered 106 of these packages in the Pick & Snip scheme final quarter alone.

People were worried about getting vital supplies for their cat or dog while isolating and how their pet would receive treatment when local vet services were reduced. Mayhew’s clinic cut back outpatient slots and worked closely with our AWOs to identify

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At the start of 2020, Angela was diagnosed with breast cancer and her beloved cat Kevin started to have problems with his eyes. Lockdown meant both of their treatment options were very limited and Angela was advised that euthanising Kevin might be her only option. Heartbroken and determined to not lose her companion, Angela called our Animal Welfare Officer Alisa (AJ). AJ and Mayhew’s vets were able to help Angela manage Kevin’s frequent visits and ongoing care safely despite the restrictions, including supporting her as she made the difficult decision to remove one of his eyes.

cats and dogs temporarily cared for through our Pet Refuge programme

“Although they tried their best, they couldn’t save Kevin’s eyesight or one of his eyes, but I have a happy, pain-free cat. I don’t think I would have coped with my operation and treatment without Mayhew’s help and support. They all cared so much. They kept in touch constantly and Kevin was so brave and took his treatment like the gentleman he is. I thank AJ and her team and the vets from the bottom of my heart. Both Kevin and I are now well and that is thanks to them.” Angela

LESSONS LEARNED: AJ Ford, Animal Welfare Officer

“Of course, no one predicted what 2020 would bring, but in many ways the work we did remained the same. We’ve worked hard for over 20 years to establish ourselves in the community as the place for pet owners to turn when crisis hits. Because we are so trusted, and people know we are non-judgmental, it meant they felt they could pick up the phone and call us. We quickly understood the struggles people had in lockdown and could adapt our services, approaching the right networks and hubs and delivering support and supplies to them, as well as to our individual clients.”

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THE POWER OF ANIMALS IN A CRISIS: THE BENEFITS OF ANIMAL ASSISTED THERAPY

“TheraPaws gave my girls something to look forward to each week when the whole world came to a stop. It gave them enjoyment seeing the dogs and allowed them to focus on something positive.” Lisa, NHS nurse

We know that interaction with animals, whether they’re your own pets or otherwise, can have a huge impact on quality of life, so Mayhew’s TheraPaws™ programme has fought to continue providing this for people in hospitals, care homes and mental health facilities throughout 2020.

A week before the national lockdown in March, we made the difficult decision to pause all in-person visits for the safety of venue residents and our TheraPaws teams and quickly trialled virtual visits over Zoom. We also reached out to NHS key workers to see if a video call with one of our four-legged therapists would provide some comfort to them and their families – and were delighted to find that it did.

meet Luna and her owner gave us a real lift. We talked about it for days afterwards and it is a really nice memory in that difficult time.”

Mike with Roobarb

The whole Mayhew family was saddened when our wonderful kennels volunteer LESSONS LEARNED: Mike Ciniglio passed away Zoe Edwards, late in 2020. He was a Head of Animal Welfare dedicated, passionate animal Not only were NHS workers on the lover and gave many years front line protecting people and saving of his life to supporting lives, but they had to return home and Mayhew’s residents, as well try to safeguard their children from as cheering the whole team all that worry. Moving our TheraPaws with his great humour and sessions to a virtual format allowed stories. He even adopted one of our cats: Bert. Mike us to offer the service to these families, and I’m proud of the small received a special TheraPaws role that we played in supporting their visit during his final days and mental health. The crisis showed how will be terribly missed by important interaction with animals is, everyone at Mayhew – both but also the crucial role our volunteers two and four-legged. play, with their friendly, loving and empathetic conversation.

LESSONS LEARNED: Zoe Edwards,

“The TheraPaws session was lovely,” says NHS worker Jenny. “We talked for ages and the kids thoroughly enjoyed the session. They had been feeling so flat for a long time (as had I) and to

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in-person TheraPaws visits and 67 virtual visits

While virtual TheraPaws was a welcome solution for many, some venues in particular missed the closeness of the physical sessions. Once the first lockdown ended, Claire and Roobarb were able to resume their visits to Lawnfield Care Home, where they have been regulars since August 2017, thanks to Claire’s commitment to getting tested weekly for Covid-19.

“For the few weeks before virtual visits started, I sent photos of Roobarb, which seemed to make everyone happy – some residents had even been kissing her photos! A few residents found it difficult to engage over a screen for a period of time, and we had the usual challenges of internet connection and background noise. We are so lucky to have been able to visit most weeks since July.” Claire

KEEPING ALL ANIMALS SAFE

51% of Londoners understand the term ‘feral cat’, so we launched our Feral AdvoCAT campaign to educate a wider audience about these animals and give guidance on how to help local colonies. An amazing 574 people signed up to hear more and we plan to work more closely with this group in 2021.

In 2020, Mayhew worked hard to ensure that non-owned animals stayed as safe and protected as possible.

In the face of many challenges, we fought to keep our vital Trap, Neuter, Return (TNR) programme going for the health and welfare of London’s in 2021. feral cats. Battersea recognised our expertise and awarded a grant to target five postcode areas. In just six months, despite Covid-19 restrictions, we neutered 237 cats, helped many more with health issues and rehomed or 38 reunited strays with loving owners.

dogs were reunited with their owners through our stray contract with Brent council

We supported local people who monitor feral cats with supplies and advice across the year. In June 2020, our annual survey* revealed that only

Doreen Beresford has become known affectionately as ‘the cat lady’ thanks to her care for the local feral population. Doreen has created something of a community for neighbours – including many isolated and older people – to bond over their shared love for these animals and their commitment to keeping them safe.

“I have one cat in particular who visits me every day, which is lovely because he has kept me company. The man down the road, who also looks out for the cats, comes and speaks to me outside often (with our masks on, of course) about the cats and how they are all doing. Mayhew have done a great job this year, especially ensuring people can order or collect supplies and treatments for the animals. I’ve had my first Covid-19 Doreen vaccine now and can’t wait to be able to bake for the staff again!”

Luckily for feral cat Denzil, his colony is watched over by a carer who one day noticed he had got himself into a sticky situation: his neck had become trapped in an empty roll of tape. Mayhew’s Animal Welfare Officers brought Denzil to our clinic to have the roll removed. Thanks to his carer, Denzil made a full recovery and was safely returned to his colony.

LESSONS LEARNED: Georgina Costi, Cat Welfare Coordinator

“Feral cats have been badly affected by the impact of the pandemic on animal welfare: their food sources were reduced due to restaurants being closed, and restricted neutering programmes meant a huge boom in breeding, which led to even more competition for resources. We also saw many more heavily pregnant cats and sickly kittens needing urgent attention.

“We expect to see an increase in overcrowded colonies and new colonies popping up, paired with a spike in deaths as a result of illness, injury and lack of resources. We are readying ourselves for this dual challenge in 2021 and will continue to pause outpatient neutering services for cats so our team can use the slots to tackle the feral neutering crisis.”

*Of 1,000 adults living within the M25 in London.

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REHOMING DURING LOCKDOWN

LESSONS LEARNED: Tanya Madden,

Our Animal Care and Veterinary teams have been true animal heroes in 2020 as they continued to provide the care, treatment and stimulation our on-site cats and dogs needed. Mayhew quickly adapted its rehoming processes to work within government restrictions, never giving up on the cats and dogs who deserve a safe and cosy home. We began virtual interviews and home visits, and our Animal Welfare Officers safely delivered animals to their new families.

Deputy Head of Animal Welfare

“The biggest learning curve for our adoption work in 2020 was ‘going virtual’, but I’m pleased to say that while it’s sped up the process of animals finding their forever homes, we haven’t compromised on the quality of our work. We’ve seen no spike in pets being returned to us and have been extra vigilant to ensure people are planning for life after lockdown – not just their current lifestyle. Trust me, we can spot an impulse application a mile off!”

With neutering programmes slowed down or on hold, we saw a kitten boom in 2020, leading to more tiny residents than ever to care for at Mayhew. So thank you to Pets at Home, whose vouchers helped us stay well stocked in kitten toys and treats!

----- Start of picture text -----
331
cats and 54 dogs
rehomed
----- End of picture text -----

Some animals found virtual rehoming worked in their favour – cats with ongoing health issues and even black cats, who tend to take longer to get adopted, found loving homes. Shy Linda was one such cat. She was rescued by Mayhew in February 2019 and thankfully was with one of our fantastic foster carers when lockdown hit just over a year later. A couple of unexpected medical scares delayed her adoption progress, but finally Linda found a home in 2020 after becoming Mayhew’s longest-staying cat.

“We fostered Linda for over a year, so it was always going to be hard saying goodbye to her. With lockdown and the adoption processes turning virtual, I was at first, selfishly, worried as I wouldn’t physically meet the people who were going to adopt my precious foster girl. But I needn’t have worried – the new process really suited Linda. Whenever new people previously visited my flat, Linda would run and hide away, but on camera she was none the wiser to the strangers on the other end of the phone and they could see her true personality. The process worked so smoothly, and she has found the perfect home with her new adopters!” Alissa, foster carer

REHOMING OUTSIDE THE SHELTER

carers, and many of our own staff members and students took animals home temporarily so they wouldn’t spend lockdown in the shelter. Not only was this crucial for the wellbeing of those cats and dogs, but it meant our Animal Care team and Animal Welfare Officers could focus their efforts on the much-needed emergency response instead.

While animals receive the highest level of care and support during their time at Mayhew, we know that nothing compares to a home environment.

When the first coronavirus restrictions were announced in March 2020, we were inundated with offers to foster cats and dogs. We recruited eight fantastic new cat and kitten foster

Mayhew’s Rehome from Home scheme enables dogs to find a new home without needing to enter the shelter environment. Eighteenmonth-old Dexter joined the scheme after his original owners found themselves unable to cope and could no longer look after him. They cared for Dexter greatly and wanted to stay involved in his adoption process and meet his new owners. Dexter is an incredibly friendly and energetic young dog but he is also anxious, so he benefited from being able to remain in a familiar home environment throughout. We were relieved to be able to help with his adoption before the first lockdown came in.

“Dexter is getting along wonderfully – he is very well behaved and is getting less and less scared of the outside world. The seamless transition worked out perfectly for all of us.” Dexter’s new owners

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dogs adopted via our Rehome from Home

LESSONS LEARNED: Lisa Guiney, Dog Adoption Officer

“I’ll remember 2020 as the year that demand for dogs went sky high. I’m hopeful this can be a positive thing, with more people and pets forming that precious bond. I’ve found myself taking many more calls from new pet owners seeking advice and guidance and, working remotely, I’ve managed to find more time to talk to them. I’ve also engaged more with people calling us wanting to give up their dog and I’m pleased that almost 15% decided to keep their animals as a result of our advice. It’s reminded me that we are such a trusted source of expertise in our community, so we’ll be working on making much more advice available on our website next year. Of course, we’re also monitoring the pet boom very closely and will be here for animals that need us once life returns to normal.”

110[,] 136

hours volunteered by our cat foster carers and 13,920 by our dog foster carers

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NEW WAYS TO DELIVER QUALITY VETERINARY CARE

Mayhew’s on-site Community Vet Clinic may have had to close its doors to external clients for much of 2020, but the vets, vet nurses and support team have found new and innovative ways to work.

our website, as well as conducting virtual consults, reassuring our welfare clients by phone and establishing a new medicine delivery service. We also introduced a new quarterly clinic e-newsletter to stay in touch with our clients and share advice and best practice.

315 animals delivered flea and worming treatment at home

The team continued to provide emergency medical care and maintain the welfare of our on-site cats and dogs throughout, and once the Royal College of Veterinary Surgeons confirmed lockdown exemptions for shelter and welfare veterinary work due to its unique pressures, we were able to expand our services.

LESSONS LEARNED: Justin Ainsworth, Head Veterinary Surgeon

“The story of how we managed to cope with such unprecedented challenges, I think, begins many years ago with the work Mayhew’s fantastic team has done to promote responsible pet ownership and timely neutering and deliver preventative veterinary care. It meant that when the unthinkable happened and we had to temporarily close our doors, the community’s pets were in the best health possible. I want to personally thank our loyal clinic clients for their understanding during times we couldn’t be there in 2020, and I’m proud that we can maintain some of our adapted services like medical deliveries once the pandemic is long behind us, as we know this has become highly valued by people who can’t come in to see us.” in to see us.”

Sadly, serious illness meant 13-year-old blind shih-tzu has done to promote responsible pet Barnaby’s owner could no longer ownership and timely neutering and look after him and he came to deliver preventative veterinary care. Mayhew for rehoming . During It meant that when the unthinkable his health check, the vet spotted happened and we had to temporarily Barnaby’s pot-bellied abdomen close our doors, the community’s and hair loss. We quickly ran a pets were in the best health possible. I full medical examination on him, want to personally thank our loyal clinic including blood and urine tests, clients for their understanding during which confirmed early-stage times we couldn’t be there in 2020, and Cushing’s disease. This means I’m proud that we can maintain some of our adapted services like medical Barnaby’s body is making too much of a hormone called cortisol, deliveries once the pandemic is long which can result in a variety of behind us, as we know this has become side effects and symptoms. Our vets employed a conservative highly valued by people who can’t come in to see us.” treatment plan based upon Barnaby’s advanced age, keeping a close eye on him ready to give medication if required. Barnaby also needed teeth extracting after which he was soon rehomed 1 ~~[,]~~ 360 with Susan and her family, who also adopted Tess from Mayhew outpatient vaccination in 2019. clinic appointments

The clinic staff worked closely with our Animal Welfare Officers to treat stray and feral cats, who needed us more than ever, and the team also managed to continue student training, taking on one new vet nurse student, Raquel, in November. We were proud in the early days of the first lockdown to be able to donate our medicalgrade personal protective equipment (PPE) to local care homes during the height of the PPE crisis. While social distancing demanded reduced staff numbers on site, the wider team used their homeworking set up to create countless advice articles for

RAISING AWARENESS AND FUNDS

Raising awareness and income for the charity during the crisis was a huge focus in 2020 as Mayhew had to make the difficult decision to cancel its in-person events. We missed seeing supporters at our annual Open Day and other calendar highlights, and of course we saw a huge drop in the income we usually rely on.

We quickly developed virtual events, including a weekly quiz and Hounds in Your Home – an online version of our beloved annual dog show Hounds on the Heath – hosted by Sue Perkins, and a fantastic evening of digital talks about our international work, which £539 ~~[,]~~ 461 featured live video links to Georgia and Afghanistan. Our online Christmas in grants from trusts and event was a high point, with sparkling foundations for our domestic VIP guests and performances, and it and international work raised over £4,500 in much-needed funds.

LESSONS LEARNED: David Milsom, Head of Fundraising

2020 was a challenging year for our corporate partnerships as businesses across the country faced their own crises. Despite this, taxi company Bolt helped ‘drive’ some fantastic initiatives for us: we received an amazing £5,000 from an International Dog Day post on their Instagram channel, and they even provided free taxi rides for Mayhew staff who needed to get into work on Christmas day. Thank you, Bolt!Thank you, Bolt!

“We faced a really bleak outlook when across the country faced their the pandemic hit: not only did we have own crises. Despite this, taxi to rethink our events and partnership company Bolt helped ‘drive’ work, but legacy income – which has some fantastic initiatives for accounted for half our usual funds in us: we received an amazing previous years – was hit by a freeze £5,000 from an International in property markets and significant Dog Day post on their delays in the probate process. The Instagram channel, and they amazing generosity of our supporters even provided free taxi rides undoubtedly helped Mayhew to survive for Mayhew staff who needed one of the most challenging periods to get into work on Christmas in our history. We saw an increase day. Thank you, Bolt!Thank you, Bolt! of 35% from 2019 to 2020 in the income from our magazine appeals; people donated tens of thousands of pounds to our plea for care packages; and our digital fundraising saw a big uplift too, with more than double the donations coming through our website £60[[,]] 440 compared to 2019. We are committed total value of corporate to continuing to show our supporters the impact of their generosity on cats income and dogs in need as we move into 2021 and beyond. Thank you.”

£60[[,]] 440

In January, we launched ‘A life, shared’ across London’s underground stations, accompanied by an animated video online voiced by the brilliant Louis Theroux and Emily Raymond. The awareness campaign included poems that beautifully demonstrated how interwoven our lives and our pets’ lives are. Throughout the pandemic, this human–animal bond became even more vital. A new poem to reflect the times and celebrate our cats and dogs became Mayhew’s first radio advert and was voiced by Jason Flemyng and Phillipa Gregory. The radio and digital campaigns reached almost 6 million people, while over 8 million Londoners had the opportunity to see the tube adverts. Some lucky commuters even met Miriam Margolyes who joined us to fundraise at one tube station for the launch.

Our Senior Digital Communications Officer, Alissa Johnson, was recognised with an Inspiring Communicator Award by CharityComms for her fantastic work in 2020. Well done, Alissa!

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CORONAVIRUS: ADAPTING TO A CRISIS

In March 2020, a week before the nation went into lockdown, Mayhew took the decision to close the Home to all but essential animal care staff, who themselves began a skeleton rota to keep each other as safe as possible. All office staff began working from home and we sadly had to tell volunteers to stay away. Our doors were closed to the general public – and they stayed that way for most of 2020.

Our animal care staff and Clinic and Facilities teams worked fast to make the Home Covid-19 safe, completing risk assessments, reacting quickly to guidance from the government and our sector bodies, sourcing PPE, developing processes and installing screens. Our Animal Welfare Officers and TheraPaws™ volunteers did what was needed to be able to operate safely outside of the Home, while our Clinic team personally drove medical supplies round to worried clients in the early days of lockdown. They have all worked on the front line of the pandemic to care for Mayhew’s animals and meet the new needs of our community, and they deserve our highest praise and thanks.

become a more attractive and flexible place to work.

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This huge change has, of course, a substantial impact on wellbeing and organisational culture, and Mayhew’s HR team called every member of staff personally during the first lockdown to check in. Mental health is a priority going into 2021 and beyond, as will be a review of our approach to equality, diversity and inclusion.

hours given by volunteers

Supporting our people

Anyone at Mayhew who could work from home did so for the rest of the year. This meant an overnight overhaul of the ways in which many of our staff worked: we adopted Microsoft Teams and other remote video conferencing solutions, upgraded our servers to cope with the new demand, and provided the team with equipment and at-home assessments. We are so proud of the resilience of each and every member of staff in adjusting to this new world. It is one that is here to stay: Mayhew has taken the difficult decision to give up its second office space – home of the Fundraising and Marketing teams – and is focusing on long-term agile working policies to

Staying in touch with volunteers

32 staff took up the furlough scheme in some way across 2020

Due to the pandemic, sadly, Mayhew hasn’t welcomed volunteers on site since early March 2020. Instead, we have stayed in touch through Zoom calls, virtual training (such as a session on calming anxious animals around fireworks), Facebook updates, emails and phone calls. Volunteer retention has been very high and their messages of support have kept the team going through the hardest days.

would direct to those in need. A huge £10,000 was raised in April alone and we launched a second appeal for winter care packages in December through the magazine and our digital channels, which added a further £20,000.

96%

of volunteers felt volunteering at Mayhew was rewarding

We are so grateful to the volunteers who have continued to donate their time to us from afar, including our amazing TheraPaws teams, brilliant foster carers, home visitors, the drivers who dropped staff to the Home on Christmas day, our fundraising and communications support, and three wonderful volunteers who have been making us protective face coverings.

Securing income and awareness

Thank you to our supporters for helping fund vital care packages. A special thank you to Burns Pet Food, who Burns Pet Food, who not only supplied the food for the Home this year, but also contributed muchneeded food for the care packages and rehoming packs to adopters. packs to adopters.

Mayhew’s supporting teams worked packages. A special thank hard in the early weeks of the you to Burns Pet Food, who Burns Pet Food, who pandemic to ensure our operational not only supplied the food teams had the awareness and funds for the Home this year, but they needed to keep going. Our also contributed muchDigital team reworked Mayhew’s needed food for the care website to make it easy for people to find our ongoing services and packages and rehoming packs to adopters. source advice and information while vets and behaviourists were out of action. The revamp also highlighted how to support us by donating and – importantly – encouraged visitors to find moments of relief and comfort through uplifting cat and dog content. Our website traffic increased by 16% compared to 2019. 194

The Fundraising team got to work on our biggest digital appeal, asking the public to donate towards pet care packages that our Welfare team

care packages delivered

Animal charities were not eligible for government Covid-19 funding, so we are immensely grateful to the Julia and Hans Rausing Trust for recognising how vital our work is and supporting us to care for the vulnerable in our communities and their most beloved companions. Their donated funds helped us to continue our outreach work in the community and keep people and animals together.

We also want to say a massive thank you to the National Lottery Community Fund for supporting TheraPaws in 2020, enabling us to continue bringing invaluable emotional enrichment via our animalassisted interventions, both virtually and in-person where possible.

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OUR WORK OVERSEAS: MAYHEW AFGHANISTAN

Despite a three-month lockdown in Kabul from March, Mayhew Afghanistan had some incredible achievements in 2020: we neutered 9,193 dogs and vaccinated 12,210 against rabies. Our annual dog population survey showed the beginnings of a reduction in the number of free-roaming dogs, which was down by around 2,000. Support from Dogs Trust Worldwide, the Brigitte Bardot Foundation and new international partners the Edgard & Cooper Foundation was crucial in keeping our services running.

LESSONS LEARNED: Dr Jawid Mohammadi, Mayhew Afghanistan Surveyor

“The pandemic has definitely made a difference to both animals and people here. With most of the locals staying inside, we’ve noticed that the dogs are coming out onto the roads and streets more. Before, a lot of them used to hide away under containers, damaged cars and bridges. This has made things easier for our team members when they are out catching and surveying the dogs. With restaurants and other food sources closing, locals have felt more compassion towards the stray dogs and we’ve noticed a lot of people feeding them regularly. However, we have experienced a few cases where we have had to reassure locals who were worried about dogs transmitting Covid-19 to humans. We were called out to help two dogs that had a severe skin disease and the locals were very frightened, mistakenly believing that the dogs were infected with the coronavirus.”

Working with the district elders

Tragically, a young boy in District 12, located on the outskirts of Kabul, passed away from dog-mediated rabies in November 2020. The local residents were shaken, angry and scared by the terrible news and many requested for all the dogs in the area to be culled. Dr Abdul-Jalil Mohammadzai (Dr Mo), Country Director for Mayhew Afghanistan, arranged a meeting with local leaders – the district elders – to explain how culling would not help and provided an insight into the benefits of our mass vaccination and large-scale spaying and neutering programme instead. Our field teams are now working more closely and effectively with the local elders across all districts in Kabul to ensure they are more engaged in the delivery of these projects, and we have had positive feedback from them already.

Tiny pup Roki was brought into our Animal Birth Control Centre in Kabul by a concerned local lady after she spotted some children dragging him along the street. Roki received care from our vets and then recuperated with foster carer Moqadas, who is also one of the drivers for our Trap, Vaccinate, Neuter, Return programme. We were delighted to hear that not only has Roki been doing very well, but Moqadas and his family have decided to make his living arrangements permanent and have adopted him!

[20] vets trained

OUR WORK OVERSEAS: MAYHEW GEORGIA

Despite various lockdowns halting their work, the Mayhew Georgia team managed to surpass their target to neuter and vaccinate more than 1,000 dogs in 2020. Two new clinics, VetLife and Vetex, came on board, providing more Mayhew-trained vets to deliver the team’s programmes in Tbilisi. The team also partnered with Doggie Doc to trial a mobile Trap, Vaccinate, Neuter, Return (TVNR) project in regions outside the capital, which will be a focus of 2021.

Our Communications team supported Mayhew Georgia by developing and launching a new website, in both English and Georgian, to help spread the word and raise income on the ground.

LESSONS LEARNED: Dr Ana Metskhvarishvili,

Mayhew Georgia Veterinary Surgeon

“When the lockdown started, our lives changed drastically. We needed to begin working under the rule of only having three people on site, which meant that everything apart from emergency care had to be postponed. We were steadily, if inconsistently, able to run our TVNR project, and of course I was worried for the street dogs. It’s been very heart-warming to see that local people have been working together to take turns feeding the stray dogs in their areas, and I have also heard of people walking long distances with 10kg of food, just so they can ensure the stray animals are well fed.”

We were thrilled to welcome two very special new Friends of Mayhew Georgia who will help promote and amplify our work: Artistic Director of the State Ballet of Georgia and prima ballerina Nina Ananiashvili, and Ambassador of Georgia to the UK Sophie Katsarava MBE.

A group of volunteers brought 17 dogs from western Georgia, where there is very limited veterinary provision, to be vaccinated and neutered at the clinics in Tbilisi that deliver our programme. The Mayhew Georgia team was pleased that awareness of the importance of these preventative measures had spread, as well as the knowledge that Mayhew Georgia is a place to come for support. We attended to the dogs over three days before they were safely returned.

1 ~~[,]~~ 054

dogs vaccinated and neutered in Georgia

4

vets trained

SUCCESS IN INDIA

For over 15 years, Mayhew has supported local charity Helping Organisation for People, Environment (HOPE) & Animal Trust in Ranchi, northern India, to improve the lives of free-roaming dogs and protect communities. In 2020 we wrapped up our partnership, and we are so proud that today Ranchi has a stable dog population, with no significant growth in the number of dogs on the street. More than 92,000 dogs have been neutered and vaccinated, which equates to about 72% of the free-roaming dog population, and there have been no recorded human rabies deaths in the city since 2017. Forty-seven local vets have been trained during our collaboration, and well over 500,000 adults and children have been reached by the charity’s educational initiatives, many of which have been run by a Mayhew-funded Education Officer.

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2020: THE JOURNEY

Completed as many dog assessments in a home environment as possible, avoiding animals spending unnecessary time in the shelter.

Monitored income closely in anticipation of the �nancial ~~impact of the coronavirus~~ and adapted our fundraising ~~priorities to focus on areas~~ in which we were performing well over those income ~~streams that had fallen away.~~

Continued working to increase the number of mental ~~health-focused~~ TheraPaws™ visits.

Supported student Launched a new Reached our vets with their clinic e-newsletter to Mayhew Afghanistan university practical improve delivery annual target of studies and provided of information and 10,000 dogs neutered two veterinary nurse maintain engagement at the Animal Birth training positions. with our customers. Control Centre. Undertook a Continued optimising Invested in our successful spay and bene�ts for Mayhew infrastructure and IT neuter pilot outside employees, including systems to enable of Georgian capital switching to a new better remote Tbilisi, which will be health cash plan working. expanded in 2021. provider.

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2021: A LOOK AHEAD

The twelve month period from January 2021 is set to be exciting as we gradually move out of Covid-19 restrictions and bring our essential services – including those provided in our Community Vet Clinic – to full capacity. The year will see Mayhew developing its new longer-term strategy, welcoming back our muchmissed volunteers and expanding our most impactful community projects.

Mayhew has started 2021 with some significant changes which demonstrate an investment in both our domestic and international work, and which increase our potential for impact many-fold. After 14 years as CEO, Caroline Yates took up a new position, Head of International Projects and Relations, which will see her dedicate her full time to creating, driving and delivering the strategic vision for Mayhew’s international endeavours.

“I first became aware of Mayhew in 2003 while living in Moscow, where I was fascinated by the street dog population there and wanted to do something to help. I’m now incredibly excited to have the opportunity to create and implement the vision to elevate our international efforts and build upon the exceptional work that our teams have been doing for many years.”

We are incredibly excited to have welcomed Howard Bridges as Interim CEO in spring 2021. Howard brings extensive experience as CEO in a number of animal welfare organisations and will support the team to adapt to the changing needs of our dogs, cats and communities as we move out of the pandemic and deliver our strategic aims, while a permanent CEO is recruited.

Caroline Yates, Head of International Projects and Relations

Mayhew will continue to follow all government Covid-19 guidelines to ensure the safety of our staff, volunteers and service users. As at spring 2021, we remain working from home where appropriate and possible, and unfortunately have continued to ask our volunteers to stay away. As restrictions are lifted, we will be proactive with encouraging staff to work more flexibly while maintaining the highest level of services for those in need.

We are pleased to be moving out of the challenges faced in the early part of 2021 and, though we are still unable to look forward to any fundraising events, we are heartened that income from physical services is now showing an improvement. We continue to rely on voluntary income to fund our operations, and again need to thank our amazing supporters for their ongoing and consistent help.

As our financial review on page 22 shows, Mayhew’s financial position is significantly better than original expectations. The legacy income of £1,408,169 includes £552,108 that we were notified of before the year end, where the funds have been received or are receivable into 2021.

“I feel privileged to be leading Mayhew into an exciting period of opportunity postpandemic. It’s an honour to be involved with one of London’s most respected animal welfare charities, known for serving dogs, cats and communities for 135 years.”

The trustees believe that Mayhew has sufficient cash and reserves to continue our activities where possible within the bounds of current restrictions. In light of the pandemic, Mayhew has a ‘bridging’ strategy for 2021, and the following areas of focus will guide us as we build a new strategy for 2022 onwards.

Howard Bridges, Interim CEO

CLINIC

• Support TheraPaws™ volunteers • Increase cat rehoming as we to safely and gradually return to indeal with the impact of the cat person visits. There is a backlogged population crisis. demand for hospital visits, and we will continue to support the NHS however possible.

• Work to clear the vaccination and neutering backlog caused by Covid-19 restrictions, initially prioritising feral cats and our welfare cases and moving to outpatient services from late spring onwards (in line with government guidelines).

SUPPORTING SERVICES

MAYHEW INTERNATIONAL

• Launch a new advice hub on the Mayhew website to provide a findable and fully searchable portal of Mayhew expertise, with new content regularly added.

• Thanks to The Hobson Charity and other generous donations, we will be able to purchase and • Complete the fourth year of our install a vital dental x-ray machine rabies vaccination programme in for our veterinary clinic to enable Afghanistan and continue our Trap, us to begin rolling out outpatient Vaccinate, Neuter, Return (TVNR) preventative dental services. work from the Animal Birth Control Centre in Kabul.

  • Maintain the momentum of our fundraising appeals through compelling storytelling and proving the impact of our donors’ support on cats, dogs and communities.

• Welcome students under

• extramural studies placements and • Expand our TVNR work in Georgia restart UK vet student training. by continuing our collaboration with Doggie Doc to take our services to five regions outside of Tbilisi. In the capital, we will start work with a fifth partner clinic.

• Support staff with the ongoing move to more flexible working, including vacating our rented second office space, ensuring IT is fit for purpose and consulting staff on their wellbeing to ensure we are meeting the mental health and social needs of our team in this new environment.

COMMUNITY

• Work closely with the Clinic team to tackle the cat population crisis in our local community that will result REHOMING from a lack of neutering in 2020 • Deliver preventative advice – in

• through our Trap, Neuter, Return partnership with the Welfare and

• and Pick & Snip programmes and Clinic teams where needed – to

• other rescue projects. keep owners and animals together

• • Enhance and promote our Pet and mitigate the potential fallout of Refuge programme so that we can the ‘lockdown pets’ boom. Prepare help more cats and dogs who’s ourselves for a potential spike in owners are facing a crisis situation. unwanted dogs in particular.

• Safely welcome our volunteers back on site and ensure they receive thorough refresher training and updates.

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FINANCIAL REVIEW

Mayhew receives no government funding and we are dependent on the generosity of our supporters in order to continue and develop our essential animal welfare work. In 2019, we reported an increase in total income of 25%; this year has seen a reduction of 10% on total income in what has been a unique year for everyone.

all those who remember Mayhew in their wills and without these amazing gestures of kindness and support, we would be unable to carry out our charitable activities so extensively.

Our direct and indirect expenditure on animal welfare in the UK decreased only slightly on last year, reflecting the fact that to continue our vital work our staffing levels in our Animal Welfare and Clinic teams remained constant.

In 2020, non-legacy donations made up 47% of our overall income (in 2019, this was 33%). This year saw an increase in the value of non-legacy donations, with the final amount received coming in well over £1.4 million. This increase reflects the results of continuing to engage with our supporters albeit remotely. We continued to invest in raising funds and awareness, while managing to decrease expenditure in this area by 3%. This investment, which in 2020 accounted for 23% (2019 23%), ensured that we can secure sufficient income in the future to continue our valuable and essential animal welfare work. Thank you to everyone for this amazing support in 2020.

Our welfare programmes in Afghanistan and Georgia were able to continue during 2020 despite some periods of reduced capacity due to pandemic restrictions.

For the year, our total expenditure exceeded income by £47,275 (in 2019 income exceeded expenditure by £362,006). If non-cash elements such as depreciation, amortisation and loss on revaluation of investments are excluded, for 2020 there was a surplus of £115,254. Mayhew has managed to maintain a level of reserves to form a good footing for 2021, which we believe will help us mitigate ongoing challenges from the Covid-19 pandemic.

In 2019 our legacy income had increased by 34% from 2018 to over £2 million; in 2020 we have seen a drop to approximately £1.4million. We never cease to be grateful to

TOTAL INCOME: £3,139,595 2019: £3,480,566

TOTAL EXPENDITURE: £3,162,293

2019: £3,157,059

----- Start of picture text -----
3.8%
2.6%
2%
23%
45%
63%
47%
14%
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Legacies: £1,408,169 (44.8% of total income) Animal welfare (not including Afghanistan and Georgia): 2019: £2,092,019 (60%) £2,007,872 (63% of total expenditure) Donations: £1,472,560 (46.9%) 2019: £2,092,344 (67%) 2019: £1,135,628 (33%) Animal welfare in Afghanistan and Georgia: £433,199 (14%)

Animal welfare in Afghanistan and Georgia: £433,199 (14%) 2019: £253,127 (8%)

Fundraising events: £11,056 (0.4%) 2019: £41,166 (1%)

International grants for animal welfare: £5,062 (0%) 2019: £72,176 (2%)

Trading income: £49,305 (1.5%) 2019: £74,802 (2%)

Raising funds and awareness: £716,161 (23%) 2019: £739,142 (23%)

Vet clinic and rehoming fees: £80,170 (2.6%) 2019: £120,996 (3.5%)

Investment and other income: £118,336 (3.8%) 2019: £15,955 (0.5%)

Based on the income and expenditure figures included in our audited Annual report and accounts 2020. All costs include applicable support costs.

Investments

Shares received from a legacy in 2011 were held by Mayhew and monitored by the trustees.

During 2020 the stock markets fell in response to the coronavirus pandemic, the valuation at 31 December 2020 indicated a reduction in value of £24,577 (after disposal of a holding).

The charity’s assets

Acquisitions and disposals of fixed assets during the year are recorded in the notes to the financial statements.

Reserves policy

The charity’s pioneering work for pets of vulnerable owners, together with the rescue and rehoming operations, its outreach work and the need to continue to refurbish the older facilities within the Home, requires significant ongoing financial commitment and investment. The trustees regularly review the charity’s requirement for free reserves i.e. those unrestricted funds not invested in tangible fixed assets, designated for specific purposes or otherwise committed. The trustees had agreed that the level of free reserves held should be equivalent to 9-12 months expenditure on unrestricted funds. Due to the impact of the coronavirus pandemic, the trustees reviewed these levels and are of the opinion that this provides sufficient flexibility to cover the temporary shortfalls in income due to timing differences in income flows, adequate working capital to cover core costs, and will allow the charity to cope and respond to the current situation and unforeseen emergencies whilst specific action plans are implemented. Legacy income remains a significant element of our fundraising income, but due to the uncertainty of their notification and receipt, we have remained prudent when forecasting income from this stream.

At 31 December 2020 total funds and reserves amounted to £3,493,425 (2019 - £3,540,700).

Special trust funds at 31 December 2020, representing the net book value of the land and buildings comprising Mayhew House, Trenmar Gardens, Kensal Green, London NW10, amounted to £458,500 (2019 - £472,500). As described below under “Constitution”, the charity holds these assets in a trustee capacity. Special trust funds are not applicable for the general purposes of Mayhew and should properly be regarded as a fixed, illiquid asset without which Mayhew’s activities would no longer be tenable.

Restricted funds, being monies held for use towards specific projects at the request of the donor, amounted to £171,738 at 31 December 2020 (2019 - £44,429).

Free reserves, or general funds, excluding the net book value of the charity’s tangible fixed assets which are essential to its smooth operation and other designated funds, equate to £2,037,877 (2019 - £2,098,830). As a proportion of unrestricted expenditure (excluding depreciation) this is broadly equivalent to nine and a half months of unrestricted expenditure. This is in line with the reserves policy reviewed by trustees during 2020. The aim of the trustees will be to maintain the funds over the next few years. The current reserves level will be sufficient to deliver the charity’s strategic plans.

Designated funds

Designated funds are set and adjusted in accordance with current strategic and operational requirements. These include covering a maintenance plan for our Home site which helps to ensure the animal accommodation and veterinary clinic are maintained to a high standard and provide a safe and secure working environment for our staff and animal residents, allow for consistency and continuity in developing our long-term projects overseas and enable us to respond to urgent needs or requests in line with the ethos of the organisation.

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MAYHEW IS COMMITTED TO FUNDRAISING RESPONSIBLY

Mayhew receives no government funding and is reliant on voluntary support. In order to provide the funds required to do our work, we fundraise in a number of different ways.

• We actively recruit supporters and encourage meaningful long-term relationships with them to support our work.

• We raise funds via our onsite and online stores which sell goods and Mayhew-branded products.

• We ask for contributions towards some animal welfare services including animal rehoming and veterinary treatment.

• We raise money through local community fundraising and by hosting fundraising events (this has been curtailed during the lockdowns in 2020).

• We ask supporters to consider including a gift to Mayhew in their will.

• We raise money through other sources such as charitable trusts, foundations and companies.

We are members of the Fundraising Regulator and we always follow the Code of Fundraising Practice which can be found at

www.fundraisingregulator.org/code_of_practice.

We have several controls in place to ensure we protect our supporters’ privacy and data and to provide our supporters and potential supporters with the respect and gratitude they deserve:

• We will always send thanks for gifts unless supporters ask us not to.

• We make our fundraising contact details freely available to all supporters and encourage them to contact us with comments, feedback or to change the way in which we communicate with them.

• We have created a Supporter Promise and updated our Privacy Policy to further demonstrate our commitment to supporter care.

• We log all complaints and in 2020 we received 11 (in 2019, this was 17) which were all resolved to the satisfaction of all parties.

• We take all reasonable steps to treat every donor fairly and consider the needs of any potential donor who may be in a vulnerable circumstance or who may require additional care and support to make an informed decision.

Mayhew does not use third party fundraising agencies to recruit new donors face-to-face or via the telephone. In 2020 and 2019 we received small amounts of income from commercial participators collecting donations on our behalf.

STRUCTURE, GOVERNANCE AND MANAGEMENT

Constitution

The Mayhew Home was incorporated in England and Wales on 8 September 1999 as a company limited by guarantee and not having a share capital (Company Registration Number 03837732). It has also been registered as a charity (Charity Registration Number 1077588) and is permitted to exclude the word “limited” from its name under Section 60 of the Companies Act 2006.

The Mayhew Animal Home Trust (Charity Registration No. 1077588-1) (the “Trust”) is registered by the Charity Commission as a subsidiary charity of The Mayhew Home. The Trust is governed by a Scheme of the Charity Commissioners for England and Wales dated 10 October 2004. Under this Scheme, the trustee holds on trust the land and buildings known as Mayhew House, Trenmar Gardens, Kensal Green, London NW10 for the Trust. These land and buildings are included within the attached financial statements and are represented by special trust funds as described in note 20 to the financial statements.

Trustees and Governance

The Board of Trustees is the governing body of the organisation and has legal, financial and managerial responsibility for the charity. It sets the strategy to achieve the charity’s mission its polices and control framework. The Board of Trustees holds regular meetings and has established committees to which it delegates certain functions. These committees include Animal Welfare and Strategy, Finance and General Purposes, Fundraising and Marketing, HR and Remuneration and International. The board sets the terms of reference and membership of each committee and proceedings are reported to the full board. Operational management of the charity is delegated to the CEO and Senior Management team who attend board and committee meetings.

At any point in time, there must be at least three trustees although there is no maximum number. New trustees may be appointed by the trustees.

The names of trustees who served during the year are set out as part of the legal and administrative details on page 52.

No trustee received any remuneration for services as a trustee during the year. No trustee had any beneficial interest in any contract with the charity during the year.

On 24 April 2020 Julianne Hicks was appointed a trustee and on 17 May 2020 was appointed as Chair of the Board of Trustees, following the extension of Ms Ignatieva’s role as Chair to 17 May 2020.

Trustee recruitment, selection and induction

The recruitment process for new trustees is formal including advertising and a formal interview process conducted by a sub-group of the trustees.

With the recommendation of the sub-group the final selection of potential new trustees is made and an induction programme implemented through the attendance of board meetings to participate in the discussions, learn about Mayhew and engage with the Senior Management team. A pack of information is provided from the outset including general publicly available information and, on selection, more detailed information is provided including minutes of meetings, strategic information, budgets and forecasts and the charity’s statutory documents.

The trustees receive periodic formal training on trustees’ responsibilities and current sector developments and receive training information which highlights both Mayhew specific matters and Charity Commission pronouncements. Quarterly trustees’ meetings facilitate more in-depth discussions of sector wide issues identified by trustees and advisors.

Key management personnel

The key management personnel of the organisation comprise the Board of Trustees together with the:

• Chief Executive Officer

• Head of Finance and Facilities

• Head of HR, Training and Voluntary Resources (role made redundant September 2020)

• Head of Animal Welfare

• Practice Manager (to October 2020) Head Vet (from October 2020)

• Head of Fundraising and

• Head of Marketing and Communications.

Pay and remuneration were reviewed as part of the budgeting process and the HR and Remuneration committee handle salary packages and appraisals of key management personnel.

Statement of trustees’ responsibilities

The trustees (who are also directors of The Mayhew Home for the purposes of company law) are responsible for preparing the trustees’ report and financial statements in accordance with applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice).

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STRUCTURE, GOVERNANCE AND MANAGEMENT (CONTINUED)

Company law requires the trustees to prepare financial statements for each financial year which give a true and fair view of the state of affairs of the charitable company and of the income and expenditure of the charitable company for that period.

In preparing these financial statements, the trustees are

required to:

• Select suitable accounting policies and then apply them consistently.

• Observe the methods and principles in Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the United Kingdom and Republic of Ireland (FRS 102).

• Make judgments and estimates that are reasonable and prudent.

• State whether applicable United Kingdom Accounting Standards have been followed, subject to any material departures disclosed and explained in the financial statements.

• Prepare the financial statements on the going concern basis unless it is inappropriate to presume that the charitable company will continue in operation.

The trustees are responsible for keeping proper accounting records that disclose with reasonable accuracy at any time the financial position of the charitable company and enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charitable company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities.

Each of the trustees confirms that:

• So far as the trustee is aware, there is no relevant audit information of which the charitable company’s auditor is unaware.

• The trustee has taken all the steps that he/she ought to have taken as a trustee in order to make himself/ herself aware of any relevant audit information and to establish that the charitable company’s auditor is aware of that information.

This confirmation is given and should be interpreted in accordance with the provisions of s418 of the Companies Act 2006.

Employees

The Mayhew Home strives to be an equal opportunities employer and applies objective criteria to assess merit. It aims to ensure that no job applicant or employee receives less favourable treatment on the grounds of age, race, colour, nationality, religion, ethnic or national origin, gender, marital status, sexual orientation or disability.

Selection criteria and procedures are reviewed to ensure that individuals are selected, promoted and treated on the basis of their relevant merits and abilities. All employees are given equal opportunity and, where appropriate and possible, special training to enable them to progress both within and outside the organisation. The Mayhew Animal Home is committed to a programme of action to make this policy effective, and brings it to the attention of all employees.

As always, the trustees acknowledge the professionalism and dedication of the staff and the huge contribution of Mayhew volunteers over 2020, who contributed 125,712 hours (including fostering hours of 124,056) (2020 – 8,982 – not including fostering hours) of their own time to the organisation. Due to the coronavirus pandemic we were unable to allow volunteers into the Home but continued to use our foster careers and TheraPaws™ volunteers for virtual visits.

Gifts in Kind

During the year Mayhew received generous gifts in kind from supporters. Although these gifts are greatly appreciated it is not possible as in previous years to reliably measure their value. In accordance with Mayhew’s accounting policies no amount has been recognised for these.

Mayhew worked with Burns Pet Foods who provided food for in-house animals, care packages and rehoming packs.

Risk management

The trustees have assessed the major risks to which the charity is exposed, in particular those relating to the specific operational areas of the charity and its finances. The coronavirus pandemic continues to be the more serious threat to the charity.

During the lockdowns in 2020 Mayhew followed government guidelines to mitigate all risks to Mayhew staff and volunteers. The government’s job retention scheme was used, and continues to be used, to furlough staff.

Forecasting has continued in 2020 and into 2021 to establish the impact on funding for Mayhew and analyse potential outcomes to mitigate the loss to Mayhew reserves. The other most serious threats for Mayhew continue to be:-

----- Start of picture text -----
Item Risk Risk Management Strategy
1 Loss of and/or decline Short-term and longer-term fundraising strategies and business plans are in
in fundraising income or place, which ensure a diverse range of revenue streams. Regular reviews of
operational revenues income and performance. Regular review of reserves policy.
2 Loss of reputation
All staff and volunteers receive thorough inductions and are made aware of
animal welfare position statements, operational protocols, data protection
and compliance issues. Employee and Volunteer Handbooks are in place. All
veterinary bodies requiring compliance are adhered to. Regular training and
updates are provided to staff and volunteers. Comprehensive insurance is in
place together with media and crisis management protocols.
3 Health, safety and The trustees follow UK Government guidelines at all times to ensure the
wellbeing of staff in the UK safety of staff and volunteers, especially during times of national emergency
and overseas such as the coronavirus pandemic, and regularly review the situation in areas
where operations and personnel are situated. Appropriate insurance cover is
arranged and the insurance company is kept appraised of the whereabouts
and travel plans of all relevant staff. All personnel and volunteers are required to
be vaccinated against relevant zoonotic diseases. Enhanced country-specific
protocols and cover are in place for foreign nationals working overseas.
Mayhew is committed to the good mental health and wellbeing of all employees
and has introduced two Mental Health First Aiders, eight Mental Health
Champions and a programme of other mental health initiatives.
4 Inability to recruit and There are a number of schemes in place to ensure we retain, motivate and
retain qualified personnel attract qualified and experienced staff in areas such as finance, fundraising /
marketing, animal welfare and the veterinary clinic. These schemes include
staff training, CPD allowances, staff benefits, an employee assistance
programme and regular staff surveys.
----- End of picture text -----

Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the United Kingdom and Republic of Ireland (FRS 102).

The trustees believe that by monitoring reserve levels, by ensuring controls exist over key financial systems and strategies and by examining the operational and business risks faced by the charity on a regular basis, they have established effective systems to mitigate those risks.

This report has been prepared in accordance with the provisions of the Charities Act 2011, but serves as a report of the directors for the purposes of company legislation. The financial statements have been prepared in accordance with the accounting policies set out on in note 1 of the attached financial statements and comply with the charitable company’s memorandum and articles of association, applicable laws and Accounting and

Approved by the board and signed on its behalf

J. Hicks Chair of the Board of Trustees Date: 19/05/2021

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INDEPENDENT AUDITOR’S REPORT TO THE TRUSTEES OF THE MAYHEW HOME

FOR THE YEAR ENDED 31 DECEMBER 2020

Opinion

We have audited the accounts of The Mayhew Home (the ‘charitable company’) for the year ended 31 December 2020 which comprise the statement of financial activities, the balance sheet, the statement of cash flows, the principal accounting policies and notes to the accounts. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including Financial Reporting Standard 102 ‘The Financial Reporting Standard applicable in the UK and Republic of Ireland’ (United Kingdom Generally Accepted Accounting Practice).

In our opinion, the accounts:

• give a true and fair view of the state of the charitable company’s affairs as at 31 December 2020 and of its income and expenditure for the year then ended;

• have been properly prepared in accordance with United Kingdom Generally Accepted Accounting Practice; and

• have been prepared in accordance with the requirements of the Companies Act 2006.

Basis for opinion

We conducted our audit in accordance with International Standards on Auditing (UK) (ISAs (UK)) and applicable law. Our responsibilities under those standards are further described in the auditor’s responsibilities for the audit of the accounts section of our report. We are independent of the charitable company in accordance with the ethical requirements that are relevant to our audit of the accounts in the UK, including the FRC’s Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our opinion.

Conclusions relating to going concern

In auditing the accounts, we have concluded that the trustees’ use of the going concern basis of accounting in the preparation of the accounts is appropriate. Based on the work we have performed, we have not identified any material uncertainties relating to events or conditions that, individually or collectively, may cast significant doubt on the charitable company’s ability to continue as a going concern for a period of at least twelve months from when the accounts are authorised for issue.

Our responsibilities and the responsibilities of the trustees with respect to going concern are described in the relevant sections of this report.

Other information

The trustees are responsible for the other information. The other information comprises the information included in the Annual Report and Accounts, other than the accounts and our auditor’s report thereon. Our opinion on the accounts does not cover the other information and we do not express any form of assurance conclusion thereon.

In connection with our audit of the accounts, our responsibility is to read the other information and, in doing so, consider whether the other information is materially inconsistent with the accounts or our knowledge obtained in the audit or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material misstatements, we are required to determine whether there is a material misstatement in the accounts or a material misstatement of the other information. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are required to report that fact.

We have nothing to report in this regard.

Opinions on other matters prescribed by the Companies Act 2006

In our opinion, based on the work undertaken in the course of the audit:

• the information given in the trustees’ report, which is also the directors’ report for the purposes of company law, for the financial year for which the financial statements are prepared is consistent with the financial statements; and

• the trustees’ report, which is also the directors’ report for the purposes of company law, has been prepared in accordance with applicable legal requirements.

Matters on which we are required to report by exception

We have nothing to report in respect of the following matters in relation to which the Companies Act 2006 requires us to report to you if, in our opinion:

• the information given in the trustees’ report is inconsistent in any material respect with the accounts; or

• sufficient accounting records have not been kept; or

• the accounts are not in agreement with the accounting records and returns; or

• we have not received all the information and explanations we require for our audit.

Responsibilities of trustees

As explained more fully in the trustees’ responsibilities statement, the trustees are responsible for the preparation of the accounts and for being satisfied that they give a true and fair view, and for such internal control as the trustees determine is necessary to enable the preparation of accounts that are free from material misstatement, whether due to fraud or error.

In preparing the accounts, the trustees are responsible for assessing the charitable company’s ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the trustees either intend to liquidate the charitable company or to cease operations, or have no realistic alternative but to do so.

Auditor’s responsibilities for the audit of the accounts

Our objectives are to obtain reasonable assurance about whether the accounts as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor’s report that includes our opinion. Reasonable assurance is a high level of assurance, but is not a guarantee that an audit conducted in accordance with ISAs (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these accounts.

Irregularities, including fraud, are instances of noncompliance with laws and regulations. We design procedures in line with our responsibilities, outlined above, to detect material misstatements in respect to irregularities, including fraud. The extent to which our procedures are capable of detecting irregularities, including fraud, is detailed below:

How the audit was considered capable of detecting irregularities including

fraud

Our approach to identifying and assessing the risks of material misstatement in respect of irregularities, including fraud and non-compliance with laws and regulations, was as follows:

• The engagement partner ensured that the engagement team collectively had the appropriate competence, capabilities and skills to identify or recognise non-compliance with applicable laws and regulations;

• We identified the laws and regulations applicable to the charitable company through discussions with management and trustees and from our knowledge and experience of the charitable company sector;

• We focused on specific laws and regulations which we considered may have a direct material effect on the accounts or the activities of the charitable company. These included but were not limited to the Companies Act 2006; Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable to the United Kingdom and Republic of Ireland (FRS 102)

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29

STATEMENT OF FINANCIAL ACTIVITIES

FOR THE YEAR ENDED 31 DECEMBER 2020

(effective 1 January 2019); The Code of Fundraising Practice; and Safeguarding Regulations as they affect the direct charitable activities of the charitable company; and

regulations are from financial transactions, the less likely it is that we would become aware of non-compliance. Auditing standards also limit the audit procedures required to identify non-compliance with laws and regulations to enquiry of the trustees and other management and the inspection of regulatory and legal correspondence, if any.

• We assessed the extent of compliance with the laws and regulations identified above through making enquiries of management and those charged with governance and review of minutes of trustees’ meetings.

Material misstatements that arise due to fraud can be harder to detect than those that arise from error as they may involve deliberate concealment or collusion.

• We assessed the susceptibility of the charitable company’s financial statements to material misstatement, including obtaining an understanding of how fraud might occur, by:

We did not identify any irregularities, including fraud.

A further description of our responsibilities for the audit of the financial statements is located on the Financial Reporting Council’s website at www.frc.org.uk/ auditorsresponsibilities. This description forms part of our auditor’s report.

• Making enquiries of management and trustees as to where they considered there was susceptibility to fraud, their knowledge of actual, suspected and alleged fraud; and

Use of this report

• Considering the internal controls in place to mitigate risks of fraud and non-compliance with laws and regulations.

This report is made solely to the charitable company’s members, as a body, in accordance with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the charitable company’s members those matters we are required to state to them in an auditor’s report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the charitable company and the charitable company’s members as a body, for our audit work, for this report, or for the opinions we have formed.

• To address the risk of fraud through management bias and override of controls, we:

• Performed analytical procedures to identify any unusual or unexpected relationships;

• Tested and reviewed journal entries to identify unusual transactions;

• Assessed controls over the opening of post;

• Tested the authorisation of expenditure;

• Assessed whether judgements and assumptions made in determining the accounting estimates were indicative of potential bias; and

• Investigated the rationale behind significant or unusual transactions.

Amanda Francis

(Senior Statutory Auditor)

In response to the risk of irregularities and noncompliance with laws and regulations, we designed procedures which included, but were not limited to:

For and on behalf of Buzzacott LLP,

Statutory Auditor 130 Wood Street,

• Agreeing financial statement disclosures to underlying supporting documentation;

London EC2V 6DL Date: 19 May 2021

• Reading the minutes of meetings of trustees; and

• Enquiring of as to actual and potential litigation and claims.

• There are inherent limitations in our audit procedures described above. The more removed that laws and

Notes INCOME AND EXPENDITURE Income from: Donations and legacies 2 Other trading activities 3 Investment income and interest receivable Charitable activities: Animal Welfare 4 Other income 5 Total income Expenditure on: Raising funds 6 Charitable activities: Animal Welfare Direct costs 7 Support costs 10 Total expenditure Net (expenditure) / income before investment (losses) / gains Net (losses) / gains on investment assets 16 Net (expenditure) / income Transfers between funds 19 Net movement in funds 11 Reconciliation of funds Funds brought forward at 1 January 2020 Funds carried forward at 31 December 2020	Unrestricted Funds £ 2,171,252 57,285 12,412 80,170 105,923	Restricted Funds Restricted Special Total Total Income Trust Funds Funds Funds Funds 2020 2019 £ £ £ £ 709,477 — 2,880,729 3,227,647 3,076 — 60,361 115,968 — — 12,412 14,687 — — 80,170 120,996 — — 105,923 1,268
	2,427,042	712,553 — 3,139,595 3,480,566
	709,000 1,210,421 664,964	7,161 — 716,161 739,412 556,747 14,000 1,781,168 1,726,104 — — 664,964 691,543
	2,584,385	563,908 14,000 3,162,293 3,157,059
	(157,343)	148,645 (14,000) (22,698) 323,507
	(24,577)	— — (24,577) 38,499
	(181,920)	148,645 (14,000) (47,275) 362,006
	21,336	(21,336) — — —
	(160,584) 3,023,771	127,309 (14,000) (47,275) 362,006 44,429 472,500 3,540,700 3,178,694
	2,863,187	171,738 458,500 3,493,425 3,540,700

All of the charity’s activities derived from continuing operations during both 2020 and 2019. A full comparative statement of financial activities is given in note 28 to these financial statements.

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31

THE MAYHEW HOME BALANCE SHEET

AS AT 31 DECEMBER 2020

Notes FIXED ASSETS Tangible fxed assets 14 Intangible fxed assets 15 Investments 16 CURRENT ASSETS Debtors 17 Cash at bank and in hand CREDITORS:Amounts falling due within one year 18 NET CURRENT ASSETS TOTAL NET ASSETS FUNDS AND RESERVES Income funds Restricted Funds Restricted income funds 19 Special trust funds 20 Unrestricted Funds General fund Designated funds 21 Fixed assets fund Tangible fxed assets 22 Intangible fxed assets 23	Notes FIXED ASSETS Tangible fxed assets 14 Intangible fxed assets 15 Investments 16 CURRENT ASSETS Debtors 17 Cash at bank and in hand CREDITORS:Amounts falling due within one year 18 NET CURRENT ASSETS TOTAL NET ASSETS FUNDS AND RESERVES Income funds Restricted Funds Restricted income funds 19 Special trust funds 20 Unrestricted Funds General fund Designated funds 21 Fixed assets fund Tangible fxed assets 22 Intangible fxed assets 23	Notes FIXED ASSETS Tangible fxed assets 14 Intangible fxed assets 15 Investments 16 CURRENT ASSETS Debtors 17 Cash at bank and in hand CREDITORS:Amounts falling due within one year 18 NET CURRENT ASSETS TOTAL NET ASSETS FUNDS AND RESERVES Income funds Restricted Funds Restricted income funds 19 Special trust funds 20 Unrestricted Funds General fund Designated funds 21 Fixed assets fund Tangible fxed assets 22 Intangible fxed assets 23	£	2020 2019 £ £ £ 1,004,234 1,104,570 33,905 47,198 178,607 205,948 1,216,746 1,357,716 1,575,766 753,669 2,329,435 (146,451) 2,276,679 2,182,984	2020 2019 £ £ £ 1,004,234 1,104,570 33,905 47,198 178,607 205,948 1,216,746 1,357,716 1,575,766 753,669 2,329,435 (146,451) 2,276,679 2,182,984	2020 2019 £ £ £ 1,004,234 1,104,570 33,905 47,198 178,607 205,948 1,216,746 1,357,716 1,575,766 753,669 2,329,435 (146,451) 2,276,679 2,182,984
		14 15 16
			682,359 1,693,110		1,575,766 753,669
			2,375,469
			(98,790)		(146,451)
				3,493,425		3,540,700
				171,738 44,429 458,500 472,500 2,037,877 2,098,832 245,671 245,671 545,734 632,070 33905 47198
				, ,
				3,493,425		3,540,700

The financial statements of The Mayhew Home, Company Registration Number 03837732 (England and Wales) were approved and authorised for issue by the trustees and signed on their behalf, by::

J Hicks

Chair of the Board of Trustees Date: 19/05/2021

THE MAYHEW HOME STATEMENT OF CASH FLOWS

FOR THE YEAR ENDED 31 DECEMBER 2020

Notes Cash fows from operating activities: Net cash provided by/(used in) operating activities A Cash fows from investing activities: Investment income received Proceeds from the sale of investments Payments to acquire tangible fxed assets Net cash used in investing activities Change in cash and cash equivalents in the year Cash and cash equivalents at 1 January 2020 B Cash and cash equivalents at 31 December 2020 B	2020 2019 £ £	2020 2019 £ £	2020 2019 £ £	2020 2019 £ £
		973,165		(806,381)
	11,070 14,687 4,105 - (48,899) (262,870)
		(33,724)		(248,183)
	939,441 (1,054,564) 753,669 1,808,233
		1,693,110		753,669

Notes to the statement of cash flows for the year to 31 December 2020:

A. Reconciliation of net movement in funds to net cash provided by/(used in) operating activities

Net movement in funds (as per the statement of fnancial activities) Adjustments for: Depreciation charge Amortisation charge Losses/(Gains) on investments Investment income received Decrease/(Increase) in debtors (Decrease)/Increase in creditors Net cash provided by/(used in) operating activities B. Analysis of cash and cash equivalents Cash at bank and in hand Total cash and cash equivalents	2020 2019 £ £ (47,275) 362,006 149,236 142,978 13,293 13,293 23,235 (38,499) (11,070) (14,687) 893,407 (1,310,963) (47,661) 39,491	2020 2019 £ £ (47,275) 362,006 149,236 142,978 13,293 13,293 23,235 (38,499) (11,070) (14,687) 893,407 (1,310,963) (47,661) 39,491	2020 2019 £ £ (47,275) 362,006 149,236 142,978 13,293 13,293 23,235 (38,499) (11,070) (14,687) 893,407 (1,310,963) (47,661) 39,491	2020 2019 £ £ (47,275) 362,006 149,236 142,978 13,293 13,293 23,235 (38,499) (11,070) (14,687) 893,407 (1,310,963) (47,661) 39,491
		973,165		(806,381)
	2020 2019 £ £ 1,693,110 753,669
		1,693,110		753,669

No separate reconciliation of net debt has been prepared as there is no difference between the net cash (debt) of the charity and the above cash and cash equivalents.

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33

THE MAYHEW HOME NOTES TO THE FINANCIAL STATEMENTS

FOR THE YEAR ENDED 31 DECEMBER 2020

1. PRINCIPAL ACCOUNTING POLICIES

The principal accounting policies adopted, judgements and key sources of estimation uncertainty in the preparation of the financial statements are laid out below.

Basis of preparation

These financial statements have been prepared for the year to 31 December 2020. Comparative information reflects the financial results for the year to 31 December 2019.

The accounts include transactions relating to two branches based in Afghanistan and Georgia.

The financial statements have been prepared under the historical cost convention with items recognised at cost or transaction value unless otherwise stated in the relevant accounting policies below or the notes to these financial statements.

The financial statements have been prepared in accordance with Accounting and Reporting by Charities: Statement of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the United Kingdom and Republic of Ireland (Charities SORP FRS 102) issued on 16 July 2014, the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102) and the Companies Act 2006.

The charity constitutes a public benefit entity as defined by FRS 102.

The financial statements are presented in sterling and are rounded to the nearest pound.

Critical accounting estimates and areas of judgement Preparation of the financial statements requires the trustees and management to make significant judgements and estimates.

The items in the financial statements where these judgements and estimates have been made include:

• Determining the basis for allocating support costs.

• Estimating the useful economic life of tangible and intangible fixed assets.

• Assessing the probability of receiving legacies of which the charity has been notified.

• Estimating future income and expenditure flows for the purpose of assessing going concern.

Assessment of going concern

The trustees have assessed whether the use of the going concern assumption is appropriate in preparing these accounts. The trustees have made this assessment in respect to a period of at least one year from the date of approval of these financial statements.

A comprehensive forecasting exercise has taken place to look at potential outcomes for 2021 and 2022, considering the free reserves available at the end of 2020 .The result of the exercise and the fact that the charity ended 2020 with over nine months reserves and substantial cash balances, does not cause doubt of the ability of Mayhew to continue as a going concern.

The trustees of the charity have concluded that there are no material uncertainties related to events or conditions that may cast significant doubt on the ability of the charity to continue as a going concern. The trustees are of the opinion that the charity will have sufficient resources to meet its liabilities as they fall due.

Income recognition

Income is recognised in the period in which the charity has entitlement to the income and the amount can be measured reliably and it is probable that the income will be received. Income is deferred only when the charity has to fulfil conditions before becoming entitled to it or where the donor or funder has specified that the income is to be expended in a future accounting period.

Income comprises donations, legacies, trading sales, fees from charitable activities, interest receivable and investment income.

Donations are recognised when the charity has confirmation of both the amount and settlement date. In the event of donations pledged but not received, the amount is accrued for where the receipt is considered probable. In the event that a donation is subject to conditions that require a level of performance before the charity is entitled to the funds, the income is deferred and not recognised until either those conditions are fully met, or the fulfilment of those conditions is wholly within the control of the charity and it is probable that those conditions will be fulfilled in the reporting period.

In accordance with the Charities SORP FRS 102 volunteer time is not recognised.

Legacies are included in the statement of financial activities when the charity is entitled to the legacy, the executors have established that there are sufficient

surplus assets in the estate to pay the legacy, and any conditions attached to the legacy are within the control of the charity.

Entitlement is taken as the earlier of the date on which either: the charity is aware that probate has been granted, the estate has been finalised and notification has been made by the executor to the charity that a distribution will be made, or when a distribution is received from the estate. Receipt of a legacy, in whole or in part, is only considered probable when the amount can be measured reliably and the charity has been notified of the executor’s intention to make a distribution.

Where legacies have been notified to the charity or the charity is aware of the granting of probate, but the criteria for income recognition have not been met, then the legacy is treated as a contingent asset and disclosed if material. In the event that the gift is in the form of an asset other than cash or a financial asset traded on a recognised stock exchange, recognition is subject to the value of the gift being reliably measurable with a degree of reasonable accuracy and the title of the asset having being transferred to the charity.

Income from trading activities and fees receivable in connection with animal welfare work are recognised to the extent that it is probable that the economic benefits will flow to the charity and the revenue can be reliably measured. It is measured at fair value of the consideration received or receivable, excluding discounts, rebates, value added tax and other sales taxes.

Gifts in kind are recognised when the value of the gift to the charity can be reliably measured. The value is measured as the amount the charity would pay in the open market for an alternative item that would provide a benefit to the charity equivalent to the donated item.

Dividends are recognised once the dividend has been declared and notification has been received of the dividend due.

Interest on funds held on deposit is included when receivable and the amount can be measured reliably by the charity; this is normally upon notification of the interest paid of payable by the bank.

Income from the Government’s Job Retention Scheme in respect to the Covid-19 pandemic is accounted for when the charity has entitlement to the income, the amount of the income can be measured reliably and its is probable that the income will be received.

Expenditure recognition

Liabilities are recognised as expenditure as soon as there is a legal or constructive obligation committing the charity to make a payment to a third party, it is probable that a transfer of economic benefits will be required in settlement and the amount of the obligation can be measured reliably.

All expenditure is accounted for on an accrual’s basis. Expenditure comprises direct costs and support costs. All expenses, including support costs, are allocated or apportioned to the applicable expenditure headings. The classification between activities is as follows:

• a. Expenditure on raising funds includes the salaries, direct costs and overheads associated with generating donated income.

b. Expenditure on charitable activities includes all costs associated with furthering the charitable purposes of the charity through the provision of its charitable activities. Such costs include the direct cost of providing shelter or a home for lost or stray, unwanted or abandoned animals and, where possible, finding good homes for such animals.

Grants of award funding to institutions are included in full in the statement of financial activities when the award agreement has been returned, completed and signed, by the recipient. Small final instalments of some award grant payments are subject to receipt of a satisfactory final report on the award project.

Allocation of support costs

Support costs represent indirect charitable expenditure. In order to carry out the primary purposes of the charity it is necessary to provide support in the form of personnel development, financial procedures, provision of office services and equipment and a suitable working environment.

Included within support costs are governance costs which are directly attributable to the necessary legal and auditing procedures for compliance with statutory requirements together with costs incurred in strategic planning exercises undertaken by the charity.

The majority of costs are directly attributable to specific activities. Shared staff related costs are apportioned to the activities on a per capita basis.

Tangible fixed assets

All assets costing in excess of £1,000 and with an estimated useful life exceeding one year are capitalised.

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THE MAYHEW HOME NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)

Freehold land and buildings are included in the financial statements at a valuation determined by the trustees as at 10 October 2004 using market value at that date as a guide for the basis of valuation. This constitutes deemed cost under FRS 102.

Depreciation is provided at the following annual rates in order to write off each tangible asset over its estimated useful life:

• Freehold land and building 2% on cost

• Building Improvements 2% on cost

• Reception refurbishment 10% on cost

• Improvements to animal accommodation 10% on cost

• Veterinary and animal welfare equipment 20% on cost

• 20% on cost

• Office equipment

• Motor vehicles 25% on cost

Assets under construction are not depreciated. On completion the asset is transferred to the appropriate asset classification and then depreciated at the relevant rate in order to write it off over its estimated useful life.

Intangible fixed assets

Intangible fixed assets comprise software and database systems, including investment in the charity’s website. Such expenditure is capitalised and amortised. Amortisation is provided at the following annual rates in order to write off each intangible asset over its estimated useful life:

• Charity website 33.3% on cost

• ‘Pawtrix’ data system 10% on cost

Investments

Listed investments are a form of basic financial instrument and are initially recognised at their transaction value and subsequently measured at their fair value as at the balance sheet date using the closing quoted market price. Realised and unrealised gains (or losses) are credited (or debited) to the statement of financial activities in the year in which they arise.

The charity does not acquire put options, derivatives or other complex financial instruments.

Realised gains (or losses) on investment assets are calculated as the difference between disposal proceeds and their opening carrying value or their purchase value

if acquired subsequent to the first day of the financial year. Unrealised gains and losses are calculated as the difference between the fair value at the year-end and their carrying value at that date. Realised and unrealised investment gains (or losses) are combined in the statement of financial activities and are credited (or debited) in the year in which they arise.

Debtors

Debtors are recognised at their settlement amount, less any provision for non-recoverability. Prepayments are valued at the amount prepaid. They have been discounted to the present value of the future cash receipt where such discounting is material. Debtors include legacies that have been recognised as income on the statement of financial activities but which has not yet been received as of the balance sheet date.

Cash at bank and in hand

Cash at bank and in hand represents such accounts and instruments that are available on demand or have a maturity of less than three months from the date of acquisition. Deposits for more than three months but less than one year have been disclosed as short-term deposits. Cash placed on deposit for more than one year is disclosed as a fixed asset investment.

Creditors and provisions

Creditors and provisions are recognised when there is an obligation at the balance sheet date as a result of a past event, it is probable that a transfer of economic benefit will be required in settlement, and the amount of the settlement can be estimated reliably. Creditors and provisions are recognised at the amount the charity anticipates it will pay to settle the debt. They have been discounted to the present value of the future cash payment where such discounting is material.

Fund accounting

The restricted income funds are monies raised for, and their use restricted to, a specific purpose, or donations subject to donor-imposed conditions.

Special trust funds represent the net book value of the land and buildings comprising Mayhew House in Trenmar Gardens for which the charity has responsibility in a trustee capacity.

The designated funds are monies or assets set aside out of the general fund and designated for specific purposes by the trustees.

The tangible fixed assets fund and the intangible fixed asses fund represent the net book value of the charity’s tangible fixed assets and intangible fixed assets respectively, other than those comprising part of restricted or special trust funds. Such assets are essential to the ongoing work of the charity and their net book value should not, therefore, be considered as funds available to meet everyday costs or contingencies.

The general fund comprises those monies which may be used towards meeting the charitable objectives of the charity and can be applied at the discretion of the trustees.

Leased assets

Rentals applicable to operating leases where substantially all of the benefits and risks of ownership remain with the lessor are charged to the statement of financial activities on a straight-line basis over the lease term.

Pension costs

Contributions in respect of the charity’s defined contribution pension scheme are charged to the statement of financial activities when they are payable to the scheme. The charity’s contributions are restricted to the contributions disclosed in note 12. Outstanding contributions at the year-end totalled £10,894 (2019 - £11,434). The charity has no liability beyond making its contributions and paying across the deductions for the employees’ contributions.

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THE MAYHEW HOME NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)

2. DONATIONS AND LEGACIES

2.DONATIONS AND LEGACIES
Donations Legacies Donations Legacies	Unrestricted Restricted Total Funds Funds Funds 2020 £ £ £ 803,083 669,477 1,472,560 1,368,169 40,000 1,408,169
	2,171,252		709,477		2,880,729
	Unrestricted Restricted Total Funds Funds Funds 2019 £ £ £ 662,945 472,683 1,135,628 2,088,519 3,500 2,092,019
	2,751,464 476,183 3,227,647

3. OTHER TRADING ACTIVITIES

Sale of food and other animal welfare products Fundraising events Advertising Sale of food and other animal welfare products Fundraising events Advertising	Unrestricted Restricted Total Funds Funds Funds 2020 £ £ £ 46,599 1,306 47,905 9,286 1,770 11,056 1,400 — 1,400	Unrestricted Restricted Total Funds Funds Funds 2020 £ £ £ 46,599 1,306 47,905 9,286 1,770 11,056 1,400 — 1,400	Unrestricted Restricted Total Funds Funds Funds 2020 £ £ £ 46,599 1,306 47,905 9,286 1,770 11,056 1,400 — 1,400	Unrestricted Restricted Total Funds Funds Funds 2020 £ £ £ 46,599 1,306 47,905 9,286 1,770 11,056 1,400 — 1,400	Unrestricted Restricted Total Funds Funds Funds 2020 £ £ £ 46,599 1,306 47,905 9,286 1,770 11,056 1,400 — 1,400
	57,285		3,076		60,361
	Unrestricted Restricted Total Funds Funds Funds 2019 £ £ £ 70,738 1,797 72,535 38,287 2,879 41,166 2,267 — 2,267
	111,292		4,676		115,968

4. ANIMAL WELFARE

Rehoming fees Vaccination fees Neutering fees Animal boarding fees 5.OTHER INCOME			Unrestricted Funds Total Funds Total Funds 2020 2019 £ £ 32,555 37,400 30,622 46,779 12,880 31,213 4,113 5,604 80,170 120,996	Unrestricted Funds Total Funds Total Funds 2020 2019 £ £ 32,555 37,400 30,622 46,779 12,880 31,213 4,113 5,604 80,170 120,996	Unrestricted Funds Total Funds Total Funds 2020 2019 £ £ 32,555 37,400 30,622 46,779 12,880 31,213 4,113 5,604 80,170 120,996
			80,170		120,996
Government Grants - Coronaviras Job Retention Scheme Other miscellaneous income			Unrestricted Funds Total Funds Total Funds 2020 2019 £ £ 102,903 — 3,020 1,268 105,923 1,268
			105,923		1,268

6. EXPENDITURE ON RAISING FUNDS

Fundraising and publicity costs Staf costs Fundraising and publicity information Postage and stationery Legal and professional fees Cost of events Goods for resale Irrecoverable value added tax	Unrestricted Restricted Total Funds Funds Funds 2020 £ £ £ 424,695 — 424,695 216,822 4,017 220,839 31,095 1,739 32,834 18,882 — 18,882 9,146 845 9,991 5,517 560 6,077 2,843 — 2,843	Unrestricted Restricted Total Funds Funds Funds 2020 £ £ £ 424,695 — 424,695 216,822 4,017 220,839 31,095 1,739 32,834 18,882 — 18,882 9,146 845 9,991 5,517 560 6,077 2,843 — 2,843	Unrestricted Restricted Total Funds Funds Funds 2020 £ £ £ 424,695 — 424,695 216,822 4,017 220,839 31,095 1,739 32,834 18,882 — 18,882 9,146 845 9,991 5,517 560 6,077 2,843 — 2,843	Unrestricted Restricted Total Funds Funds Funds 2020 £ £ £ 424,695 — 424,695 216,822 4,017 220,839 31,095 1,739 32,834 18,882 — 18,882 9,146 845 9,991 5,517 560 6,077 2,843 — 2,843	Unrestricted Restricted Total Funds Funds Funds 2020 £ £ £ 424,695 — 424,695 216,822 4,017 220,839 31,095 1,739 32,834 18,882 — 18,882 9,146 845 9,991 5,517 560 6,077 2,843 — 2,843
	709,000		7,161		716,161

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THE MAYHEW HOME NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)

6. EXPENDITURE ON RAISING FUNDS (CONTINUED)

Fundraising and publicity costs Staf costs Fundraising and publicity information Postage and stationery Legal and professional fees Cost of events Goods for resale Irrecoverable value added tax	Unrestricted Restricted Total Funds Funds Funds 2019 £ £ £ 432,072 — 432,072 209,809 10,862 220,671 38,575 2,259 40,834 13,775 — 13,775 13,517 200 13,717 11,900 1,192 13,092 5,251 — 5,251
	724, 899 14,513 739,412

7. ANIMAL WELFARE – DIRECT COSTS

Staf costs (note 12) Veterinary fees and drugs Animal welfare in Afghanistan (note 8) Animal welfare in Georgia (note 8) Animal feed Animal accommodation repairs and refurbishment Animal ambulance running costs Depreciation Amortisation Waste disposal Other costs Grants payable (note 9)	Unrestricted Funds £ 990,350 51,871 — — 5,504 2,040 11,653 119,812 4,844 4,791 19,556 —	Unrestricted Funds £ 990,350 51,871 — — 5,504 2,040 11,653 119,812 4,844 4,791 19,556 —	Unrestricted Funds £ 990,350 51,871 — — 5,504 2,040 11,653 119,812 4,844 4,791 19,556 —	Restricted Funds Restricted Special Income Trust Total Funds Funds Funds 2020 £ £ £ 112,598 — 1,102,948 4,000 — 55,871 388,952 — 388,952 44,246 — 44,246 — — 5,504 1,889 — 3,929 — — 11,653 — 14,000 133,812 — — 4,844 — — 4,791 — — 19,556 5,062 — 5,062	Restricted Funds Restricted Special Income Trust Total Funds Funds Funds 2020 £ £ £ 112,598 — 1,102,948 4,000 — 55,871 388,952 — 388,952 44,246 — 44,246 — — 5,504 1,889 — 3,929 — — 11,653 — 14,000 133,812 — — 4,844 — — 4,791 — — 19,556 5,062 — 5,062	Restricted Funds Restricted Special Income Trust Total Funds Funds Funds 2020 £ £ £ 112,598 — 1,102,948 4,000 — 55,871 388,952 — 388,952 44,246 — 44,246 — — 5,504 1,889 — 3,929 — — 11,653 — 14,000 133,812 — — 4,844 — — 4,791 — — 19,556 5,062 — 5,062	Restricted Funds Restricted Special Income Trust Total Funds Funds Funds 2020 £ £ £ 112,598 — 1,102,948 4,000 — 55,871 388,952 — 388,952 44,246 — 44,246 — — 5,504 1,889 — 3,929 — — 11,653 — 14,000 133,812 — — 4,844 — — 4,791 — — 19,556 5,062 — 5,062	Restricted Funds Restricted Special Income Trust Total Funds Funds Funds 2020 £ £ £ 112,598 — 1,102,948 4,000 — 55,871 388,952 — 388,952 44,246 — 44,246 — — 5,504 1,889 — 3,929 — — 11,653 — 14,000 133,812 — — 4,844 — — 4,791 — — 19,556 5,062 — 5,062
	1,210,421			556,747		14,000		1,781,168

7. ANIMAL WELFARE – DIRECT COSTS (CONTINUED)

Staf costs (note 12) Veterinary fees and drugs Animal welfare in Afghanistan (note 8) Veterinary training Animal feed Animal accommodation repairs and refurbishment Animal ambulance running costs Depreciation Amortisation Waste disposal Other costs Grants payable (note 9)	Unrestricted Funds £ 1,005,316 98,295 — 937 6,694 — 13,075 116,726 4,844 8,646 19,659 — 1,274,192	Restricted Funds Restricted Special Income Trust Total Funds Funds Funds 2019 £ £ £ 104,044 — 1,109,360 1,133 — 99,428 253,127 — 253,127 — — 937 — — 6,694 0 2,377 — 2,377 — — 13,075 — 14,000 130,726 — — 4,844 — — 8,646 5,055 — 24,714 72,176 — 72,176
		437,912 14,000 1,726,104

8. ANIMAL WELFARE INTERNATIONAL AFGHANISTAN AND GEORGIA

Personnel costs Direct project costs: Animal Food Vehicle costs Drugs and surgical supplies Equipment Overheads		Restricted Funds	Restricted Funds	Restricted Funds
		Georgia Afghanistan Total Funds Total Funds 2020 2020 2020 2019 £ £ 6,597 169,999 176,596 133,234 — 18,965 18,965 6,096 — 36,703 36,703 31,725 34,327 56,578 90,905 27,525 — 7,646 7,646 20,592 3,322 99,061 102,383 33,955
		44,246 388,952 433,198		253,127

All costs in 2019 relate solely to Afghanistan, amounts to Georgia included in grants payable (note 9).

40

41

THE MAYHEW HOME NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)

9. GRANTS PAYABLE

9. GRANTS PAYABLE
HOPE and Animal Trust, Ranchi, India Charitable Fund for Animal Assistance ‘Fond Dingo’, Moscow, Russian Federation Dog Organisation Georgia (DOG), Tbilisi, Georgia Ecology of Human, Moscow, Russian Federation HOPE and Animal Trust, Ranchi, India Moscow, Russia New Vet Clinic, Tbilisi, Georgia NNLE Agricultural University of Georgia Grant administration	Unrestricted Restricted Total Funds Funds Income Funds 2020 £ £ £ — 5,062 5,062
	— 5,062 5,062
	Unrestricted Restricted Total Funds Funds Income Funds 2019 £ £ £ — 1,045 1,045 — 824 824 — 10,675 10,675 — 15,177 15,177 — 6,688 6,688 — 25,117 25,117 — 6,064 6,064 — 6,586 6,586
	—		72,176		72,176

10. ANIMAL WELFARE – DIRECTLY ATTRIBUTABLE SUPPORT COSTS

10. ANIMAL WELFARE – DIRECTLY A SUPPORT COSTS	TRIBUTABLE	TRIBUTABLE	TRIBUTABLE	TRIBUTABLE	TRIBUTABLE
Staf costs (note 12) Repairs and maintenance Rent, rates and insurance Public services Recruitment, training and general staf Irrecoverable value added tax Legal and professional Other ofce costs Depreciation Amortisation Staf costs (note 12) Repairs and maintenance Rent, rates and insurance Public services Recruitment, training and general staf Irrecoverable value added tax Legal and professional Other ofce costs Depreciation Amortisation	Unrestricted Restricted Total Funds Funds Funds 2020 £ £ £ 404,108 — 404,108 81,830 — 81,830 58,916 — 58,916 17,252 — 17,252 36,689 — 36,689 5,723 — 5,723 16,755 — 16,755 19,819 — 19,819 15,423 — 15,423 8,449 — 8,449
	664,964		—		664,964
	Unrestricted Restricted Total Funds Funds Funds 2019 £ £ £ 398,308 550 398,858 77,072 — 77,072 78,389 — 78,389 13,797 — 13,797 52,032 — 52,032 10,661 — 10,661 14,425 — 14,425 25,608 — 25,608 12,252 — 12,252 8,449 — 8,449
	690,993		550		691,543

Support costs are costs of central management. These costs are apportioned to activities on a per capita basis.

42

43

THE MAYHEW HOME NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)

11. NET MOVEMENT IN FUNDS

11. NET MOVEMENT IN FUNDS	11. NET MOVEMENT IN FUNDS	11. NET MOVEMENT IN FUNDS	11. NET MOVEMENT IN FUNDS
2020 2019 £ £ This is stated after charging: Staf costs (note 12) 2,108,347 2,073,525 Auditor’s remuneration Statutory audit services 9,905 9,700 Other services 1,175 1,540 Operating leases – equipment 19,761 36,459 Operating leases – land and buildings 18,827 29,394 Depreciation (Note 14) 149,235 142,978 Amortisation (Note 15) 13,293 13,293
	19,761 18,827 149,235 13,293		36,459 29,394 142,978 13,293

12. STAFF COSTS AND TRUSTEES’ REMUNERATION

Staf costs during the year were as follows: Wages and salaries Social security costs Pension costs Staf costs per function were as follows: Generation of funds Animal Welfare (including support)	2020 2019 £ £ 1,903,242 1,876,043 156,163 152,193 48,942 45,289	2020 2019 £ £ 1,903,242 1,876,043 156,163 152,193 48,942 45,289	2020 2019 £ £ 1,903,242 1,876,043 156,163 152,193 48,942 45,289	2020 2019 £ £ 1,903,242 1,876,043 156,163 152,193 48,942 45,289
		2,108,347		2,073,525
	424,695 432,072 1683652 1641453
		,,		,,
		2,108,347		2,073,525

Pension costs shown above relate to a defined contribution pension scheme operated by the charity for the benefit of its employees. It is administered by an independent third party.

12. STAFF COSTS AND TRUSTEES’ REMUNERATION (CONT.)

The number of employees whose remuneration exceeded £60,000 for the year (salaries, wages and benefts in kind) was as follows: £60,001-£70,000 The average number of employees during the year analysed by function was: Animal welfare UK and international (including support) Generating funds	2020 2019 Number Number	2020 2019 Number Number	2020 2019 Number Number	2020 2019 Number Number
		1		1
	77 71 15 14
		92		85

During 2020, twenty-one employees on average were employed Internationally (2019 – sixteen). This figure is included in the average number of employees shown in Annual Welfare (including support) above.

None of the trustees received any remuneration in respect of their services during the year (2019 - £nil). During the year, no trustee (2019 - one) was reimbursed travelling expenses of £nil (2019 - £57).

The key management personnel in charge of directing, controlling, running and operating the charity on a day to day basis comprise the Chief Executive Officer, Head of Finance and Facilities, Head of Human Resources to September 2020, Head of Animal Welfare, Practice Manager to September 2020, Head Vet from September 2020, Head of Fundraising and Head of Marketing.

The total remuneration (including taxable benefits, employer’s national insurance and pension contributions) of key management personnel for the year was £380,606 (2019 - £369,524).

13. TAXATION

The Mayhew Home is a registered charity and, therefore, is not liable to income tax or corporation tax on income derived from its charitable activities, as it falls within the various exemptions available to registered charities.

44

45

THE MAYHEW HOME NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)

14. TANGIBLE FIXED ASSETS

Veterinary Freehold Improvements and animal land and to animal Building welfare Ofce Motor buildings accommodation improvements equipment equipment Vehicles Total £ £ £ £ £ £ £ Cost or valuation At 1 January 2020 700,000 1,224,701 686,403 177,828 150,329 41,243 2,980,504 Additions — 5,879 9,650 16,522 16,848 — 48,899 700,000 1,230,580 696,053 194,350 167,177 41,243 3,029,403 At cost — 1,230,580 696,053 194,350 167,177 41,243 2,329,403 At deemed cost – 2005 valuation 700,000 — — — — — 700,000 At 31 December 2020 700,000 1,230,580 696,053 194,350 167,177 41,243 3,029,403 Depreciation At 1 January 2020 227,500 1,021,372 315,351 145,959 128,807 36,945 1,875,934 Charge for year 14,000 39,275 58,404 22,400 10,858 4,298 149,235 At 31 December 2020 241,500 1,060,647 373,755 168,359 139,665 41,243 2,025,169 Net Book Values At 31 December 2020 458,500 169,933 322,298 25,991 27,512 — 1,004,234 At 31 December 2019 472,500 203,329 371,052 31,869 21,522 4,298 1,104,570	Veterinary Freehold Improvements and animal land and to animal Building welfare Ofce Motor buildings accommodation improvements equipment equipment Vehicles Total £ £ £ £ £ £ £ Cost or valuation At 1 January 2020 700,000 1,224,701 686,403 177,828 150,329 41,243 2,980,504 Additions — 5,879 9,650 16,522 16,848 — 48,899 700,000 1,230,580 696,053 194,350 167,177 41,243 3,029,403 At cost — 1,230,580 696,053 194,350 167,177 41,243 2,329,403 At deemed cost – 2005 valuation 700,000 — — — — — 700,000 At 31 December 2020 700,000 1,230,580 696,053 194,350 167,177 41,243 3,029,403 Depreciation At 1 January 2020 227,500 1,021,372 315,351 145,959 128,807 36,945 1,875,934 Charge for year 14,000 39,275 58,404 22,400 10,858 4,298 149,235 At 31 December 2020 241,500 1,060,647 373,755 168,359 139,665 41,243 2,025,169 Net Book Values At 31 December 2020 458,500 169,933 322,298 25,991 27,512 — 1,004,234 At 31 December 2019 472,500 203,329 371,052 31,869 21,522 4,298 1,104,570	Veterinary Freehold Improvements and animal land and to animal Building welfare Ofce Motor buildings accommodation improvements equipment equipment Vehicles Total £ £ £ £ £ £ £ Cost or valuation At 1 January 2020 700,000 1,224,701 686,403 177,828 150,329 41,243 2,980,504 Additions — 5,879 9,650 16,522 16,848 — 48,899 700,000 1,230,580 696,053 194,350 167,177 41,243 3,029,403 At cost — 1,230,580 696,053 194,350 167,177 41,243 2,329,403 At deemed cost – 2005 valuation 700,000 — — — — — 700,000 At 31 December 2020 700,000 1,230,580 696,053 194,350 167,177 41,243 3,029,403 Depreciation At 1 January 2020 227,500 1,021,372 315,351 145,959 128,807 36,945 1,875,934 Charge for year 14,000 39,275 58,404 22,400 10,858 4,298 149,235 At 31 December 2020 241,500 1,060,647 373,755 168,359 139,665 41,243 2,025,169 Net Book Values At 31 December 2020 458,500 169,933 322,298 25,991 27,512 — 1,004,234 At 31 December 2019 472,500 203,329 371,052 31,869 21,522 4,298 1,104,570	Veterinary Freehold Improvements and animal land and to animal Building welfare Ofce Motor buildings accommodation improvements equipment equipment Vehicles Total £ £ £ £ £ £ £ Cost or valuation At 1 January 2020 700,000 1,224,701 686,403 177,828 150,329 41,243 2,980,504 Additions — 5,879 9,650 16,522 16,848 — 48,899 700,000 1,230,580 696,053 194,350 167,177 41,243 3,029,403 At cost — 1,230,580 696,053 194,350 167,177 41,243 2,329,403 At deemed cost – 2005 valuation 700,000 — — — — — 700,000 At 31 December 2020 700,000 1,230,580 696,053 194,350 167,177 41,243 3,029,403 Depreciation At 1 January 2020 227,500 1,021,372 315,351 145,959 128,807 36,945 1,875,934 Charge for year 14,000 39,275 58,404 22,400 10,858 4,298 149,235 At 31 December 2020 241,500 1,060,647 373,755 168,359 139,665 41,243 2,025,169 Net Book Values At 31 December 2020 458,500 169,933 322,298 25,991 27,512 — 1,004,234 At 31 December 2019 472,500 203,329 371,052 31,869 21,522 4,298 1,104,570	Veterinary Freehold Improvements and animal land and to animal Building welfare Ofce Motor buildings accommodation improvements equipment equipment Vehicles Total £ £ £ £ £ £ £ Cost or valuation At 1 January 2020 700,000 1,224,701 686,403 177,828 150,329 41,243 2,980,504 Additions — 5,879 9,650 16,522 16,848 — 48,899 700,000 1,230,580 696,053 194,350 167,177 41,243 3,029,403 At cost — 1,230,580 696,053 194,350 167,177 41,243 2,329,403 At deemed cost – 2005 valuation 700,000 — — — — — 700,000 At 31 December 2020 700,000 1,230,580 696,053 194,350 167,177 41,243 3,029,403 Depreciation At 1 January 2020 227,500 1,021,372 315,351 145,959 128,807 36,945 1,875,934 Charge for year 14,000 39,275 58,404 22,400 10,858 4,298 149,235 At 31 December 2020 241,500 1,060,647 373,755 168,359 139,665 41,243 2,025,169 Net Book Values At 31 December 2020 458,500 169,933 322,298 25,991 27,512 — 1,004,234 At 31 December 2019 472,500 203,329 371,052 31,869 21,522 4,298 1,104,570	Veterinary Freehold Improvements and animal land and to animal Building welfare Ofce Motor buildings accommodation improvements equipment equipment Vehicles Total £ £ £ £ £ £ £ Cost or valuation At 1 January 2020 700,000 1,224,701 686,403 177,828 150,329 41,243 2,980,504 Additions — 5,879 9,650 16,522 16,848 — 48,899 700,000 1,230,580 696,053 194,350 167,177 41,243 3,029,403 At cost — 1,230,580 696,053 194,350 167,177 41,243 2,329,403 At deemed cost – 2005 valuation 700,000 — — — — — 700,000 At 31 December 2020 700,000 1,230,580 696,053 194,350 167,177 41,243 3,029,403 Depreciation At 1 January 2020 227,500 1,021,372 315,351 145,959 128,807 36,945 1,875,934 Charge for year 14,000 39,275 58,404 22,400 10,858 4,298 149,235 At 31 December 2020 241,500 1,060,647 373,755 168,359 139,665 41,243 2,025,169 Net Book Values At 31 December 2020 458,500 169,933 322,298 25,991 27,512 — 1,004,234 At 31 December 2019 472,500 203,329 371,052 31,869 21,522 4,298 1,104,570	Veterinary Freehold Improvements and animal land and to animal Building welfare Ofce Motor buildings accommodation improvements equipment equipment Vehicles Total £ £ £ £ £ £ £ Cost or valuation At 1 January 2020 700,000 1,224,701 686,403 177,828 150,329 41,243 2,980,504 Additions — 5,879 9,650 16,522 16,848 — 48,899 700,000 1,230,580 696,053 194,350 167,177 41,243 3,029,403 At cost — 1,230,580 696,053 194,350 167,177 41,243 2,329,403 At deemed cost – 2005 valuation 700,000 — — — — — 700,000 At 31 December 2020 700,000 1,230,580 696,053 194,350 167,177 41,243 3,029,403 Depreciation At 1 January 2020 227,500 1,021,372 315,351 145,959 128,807 36,945 1,875,934 Charge for year 14,000 39,275 58,404 22,400 10,858 4,298 149,235 At 31 December 2020 241,500 1,060,647 373,755 168,359 139,665 41,243 2,025,169 Net Book Values At 31 December 2020 458,500 169,933 322,298 25,991 27,512 — 1,004,234 At 31 December 2019 472,500 203,329 371,052 31,869 21,522 4,298 1,104,570	Veterinary Freehold Improvements and animal land and to animal Building welfare Ofce Motor buildings accommodation improvements equipment equipment Vehicles Total £ £ £ £ £ £ £ Cost or valuation At 1 January 2020 700,000 1,224,701 686,403 177,828 150,329 41,243 2,980,504 Additions — 5,879 9,650 16,522 16,848 — 48,899 700,000 1,230,580 696,053 194,350 167,177 41,243 3,029,403 At cost — 1,230,580 696,053 194,350 167,177 41,243 2,329,403 At deemed cost – 2005 valuation 700,000 — — — — — 700,000 At 31 December 2020 700,000 1,230,580 696,053 194,350 167,177 41,243 3,029,403 Depreciation At 1 January 2020 227,500 1,021,372 315,351 145,959 128,807 36,945 1,875,934 Charge for year 14,000 39,275 58,404 22,400 10,858 4,298 149,235 At 31 December 2020 241,500 1,060,647 373,755 168,359 139,665 41,243 2,025,169 Net Book Values At 31 December 2020 458,500 169,933 322,298 25,991 27,512 — 1,004,234 At 31 December 2019 472,500 203,329 371,052 31,869 21,522 4,298 1,104,570	Veterinary Freehold Improvements and animal land and to animal Building welfare Ofce Motor buildings accommodation improvements equipment equipment Vehicles Total £ £ £ £ £ £ £ Cost or valuation At 1 January 2020 700,000 1,224,701 686,403 177,828 150,329 41,243 2,980,504 Additions — 5,879 9,650 16,522 16,848 — 48,899 700,000 1,230,580 696,053 194,350 167,177 41,243 3,029,403 At cost — 1,230,580 696,053 194,350 167,177 41,243 2,329,403 At deemed cost – 2005 valuation 700,000 — — — — — 700,000 At 31 December 2020 700,000 1,230,580 696,053 194,350 167,177 41,243 3,029,403 Depreciation At 1 January 2020 227,500 1,021,372 315,351 145,959 128,807 36,945 1,875,934 Charge for year 14,000 39,275 58,404 22,400 10,858 4,298 149,235 At 31 December 2020 241,500 1,060,647 373,755 168,359 139,665 41,243 2,025,169 Net Book Values At 31 December 2020 458,500 169,933 322,298 25,991 27,512 — 1,004,234 At 31 December 2019 472,500 203,329 371,052 31,869 21,522 4,298 1,104,570	Veterinary Freehold Improvements and animal land and to animal Building welfare Ofce Motor buildings accommodation improvements equipment equipment Vehicles Total £ £ £ £ £ £ £ Cost or valuation At 1 January 2020 700,000 1,224,701 686,403 177,828 150,329 41,243 2,980,504 Additions — 5,879 9,650 16,522 16,848 — 48,899 700,000 1,230,580 696,053 194,350 167,177 41,243 3,029,403 At cost — 1,230,580 696,053 194,350 167,177 41,243 2,329,403 At deemed cost – 2005 valuation 700,000 — — — — — 700,000 At 31 December 2020 700,000 1,230,580 696,053 194,350 167,177 41,243 3,029,403 Depreciation At 1 January 2020 227,500 1,021,372 315,351 145,959 128,807 36,945 1,875,934 Charge for year 14,000 39,275 58,404 22,400 10,858 4,298 149,235 At 31 December 2020 241,500 1,060,647 373,755 168,359 139,665 41,243 2,025,169 Net Book Values At 31 December 2020 458,500 169,933 322,298 25,991 27,512 — 1,004,234 At 31 December 2019 472,500 203,329 371,052 31,869 21,522 4,298 1,104,570	Veterinary Freehold Improvements and animal land and to animal Building welfare Ofce Motor buildings accommodation improvements equipment equipment Vehicles Total £ £ £ £ £ £ £ Cost or valuation At 1 January 2020 700,000 1,224,701 686,403 177,828 150,329 41,243 2,980,504 Additions — 5,879 9,650 16,522 16,848 — 48,899 700,000 1,230,580 696,053 194,350 167,177 41,243 3,029,403 At cost — 1,230,580 696,053 194,350 167,177 41,243 2,329,403 At deemed cost – 2005 valuation 700,000 — — — — — 700,000 At 31 December 2020 700,000 1,230,580 696,053 194,350 167,177 41,243 3,029,403 Depreciation At 1 January 2020 227,500 1,021,372 315,351 145,959 128,807 36,945 1,875,934 Charge for year 14,000 39,275 58,404 22,400 10,858 4,298 149,235 At 31 December 2020 241,500 1,060,647 373,755 168,359 139,665 41,243 2,025,169 Net Book Values At 31 December 2020 458,500 169,933 322,298 25,991 27,512 — 1,004,234 At 31 December 2019 472,500 203,329 371,052 31,869 21,522 4,298 1,104,570	Veterinary Freehold Improvements and animal land and to animal Building welfare Ofce Motor buildings accommodation improvements equipment equipment Vehicles Total £ £ £ £ £ £ £ Cost or valuation At 1 January 2020 700,000 1,224,701 686,403 177,828 150,329 41,243 2,980,504 Additions — 5,879 9,650 16,522 16,848 — 48,899 700,000 1,230,580 696,053 194,350 167,177 41,243 3,029,403 At cost — 1,230,580 696,053 194,350 167,177 41,243 2,329,403 At deemed cost – 2005 valuation 700,000 — — — — — 700,000 At 31 December 2020 700,000 1,230,580 696,053 194,350 167,177 41,243 3,029,403 Depreciation At 1 January 2020 227,500 1,021,372 315,351 145,959 128,807 36,945 1,875,934 Charge for year 14,000 39,275 58,404 22,400 10,858 4,298 149,235 At 31 December 2020 241,500 1,060,647 373,755 168,359 139,665 41,243 2,025,169 Net Book Values At 31 December 2020 458,500 169,933 322,298 25,991 27,512 — 1,004,234 At 31 December 2019 472,500 203,329 371,052 31,869 21,522 4,298 1,104,570	Veterinary Freehold Improvements and animal land and to animal Building welfare Ofce Motor buildings accommodation improvements equipment equipment Vehicles Total £ £ £ £ £ £ £ Cost or valuation At 1 January 2020 700,000 1,224,701 686,403 177,828 150,329 41,243 2,980,504 Additions — 5,879 9,650 16,522 16,848 — 48,899 700,000 1,230,580 696,053 194,350 167,177 41,243 3,029,403 At cost — 1,230,580 696,053 194,350 167,177 41,243 2,329,403 At deemed cost – 2005 valuation 700,000 — — — — — 700,000 At 31 December 2020 700,000 1,230,580 696,053 194,350 167,177 41,243 3,029,403 Depreciation At 1 January 2020 227,500 1,021,372 315,351 145,959 128,807 36,945 1,875,934 Charge for year 14,000 39,275 58,404 22,400 10,858 4,298 149,235 At 31 December 2020 241,500 1,060,647 373,755 168,359 139,665 41,243 2,025,169 Net Book Values At 31 December 2020 458,500 169,933 322,298 25,991 27,512 — 1,004,234 At 31 December 2019 472,500 203,329 371,052 31,869 21,522 4,298 1,104,570	Veterinary Freehold Improvements and animal land and to animal Building welfare Ofce Motor buildings accommodation improvements equipment equipment Vehicles Total £ £ £ £ £ £ £ Cost or valuation At 1 January 2020 700,000 1,224,701 686,403 177,828 150,329 41,243 2,980,504 Additions — 5,879 9,650 16,522 16,848 — 48,899 700,000 1,230,580 696,053 194,350 167,177 41,243 3,029,403 At cost — 1,230,580 696,053 194,350 167,177 41,243 2,329,403 At deemed cost – 2005 valuation 700,000 — — — — — 700,000 At 31 December 2020 700,000 1,230,580 696,053 194,350 167,177 41,243 3,029,403 Depreciation At 1 January 2020 227,500 1,021,372 315,351 145,959 128,807 36,945 1,875,934 Charge for year 14,000 39,275 58,404 22,400 10,858 4,298 149,235 At 31 December 2020 241,500 1,060,647 373,755 168,359 139,665 41,243 2,025,169 Net Book Values At 31 December 2020 458,500 169,933 322,298 25,991 27,512 — 1,004,234 At 31 December 2019 472,500 203,329 371,052 31,869 21,522 4,298 1,104,570
	— 5,879 9,650 16,522 16,848 —												48,899
	700,000		1,230,580		696,053		194,350		167,177		41,243		3,029,403
	— 700,000		1,230,580 —		696,053 —		194,350 —		167,177 —		41,243 —		2,329,403 700,000
	700,000		1,230,580		696,053		194,350		167,177		41,243		3,029,403
	227,500 14,000		1,021,372 39,275		315,351 58,404		145,959 22,400		128,807 10,858		36,945 4,298		1,875,934 149,235
	241,500		1,060,647		373,755		168,359		139,665		41,243		2,025,169
	458,500		169,933		322,298		25,991		27,512		—		1,004,234
	472,500		203,329		371,052		31,869		21,522		4,298		1,104,570

15. INTANGIBLE FIXED ASSETS

Cost or valuation At 1 January 2020 At 31 December 2020 Amortisation At 1 January 2020 Charge for year At 31 December 2020 Net book values At 31 December 2020 At 31 December 2019	Website Data system Total £ £ £ 25348 48436 73784	Website Data system Total £ £ £ 25348 48436 73784	Website Data system Total £ £ £ 25348 48436 73784	Website Data system Total £ £ £ 25348 48436 73784	Website Data system Total £ £ £ 25348 48436 73784
	,		,		,
	25,348		48,436		73,784
	16,898 9,688 26,586 8450 4843 13293
	,		,		,
	25,348		14,531		39,879
	— 33,905 33,905
	8,450		38,748		47,198

16. INVESTMENTS

16. INVESTMENTS
Listed investments Market value at 1 January Disposals proceeds Realised loss / gain on disposal Unrealised gains / (losses) on revaluation Market value at 31 December Cost of listed investments	2020 2019 £ £ 205,948 167,449 (4,105) — 1,341 — (24,577) 38,499
		178,607 205,948
		195,801		197,127

All investments relate to companies listed on a UK stock exchange or incorporated in the UK.

Listed investments held at 31 December 2020 comprised the following:

All investments relate to companies listed on a UK stock exchange or incorporated Listed investments held at 31 December 2020 comprised the following:	in the UK.	in the UK.	in the UK.	in the UK.
UK fxed interest UK equities	2020 2019 £ £
		7,744 9,210 170,863 196,738
		178,607		205,948
	s of 5% of the en		t	ire portfolio:

At 31 December 2020, the following individual holdings had a market value in excess of 5% of the entire portfolio:

		2020	2020	2020
		Value		% of
		£		portfolio
Tesco plc 5p ordinary shares		72,574		40.63%
Diageo 28 101/108 p ordinary shares		25,499		14.28%
Experian 10c ordinary shares		22,966		12.86%
		2019		2019
		Value		% of
		£		portfolio
Tesco plc 5p ordinary shares		80.038		38.86%
Diageo 28 101/108 p ordinary shares		28,356		13.77%
Experian 10c ordinary shares		21,105		10.25%

46

47

THE MAYHEW HOME NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)

17. DEBTORS

17. DEBTORS
Other debtors Prepayments Legacies receivable Accrued income Gift Aid and VAT recoverable	2020 2019 £ £ 8.235 14,846 68,260 33,148 552,108 1,431,466 15,105 57,195 38651 39111
		,		,
		682,359		1,575,766

18. CREDITORS: amounts fallin due within one ear g y

Expense creditors Accruals Grants payable Social security and other taxes Capital retentions	2020 2019 £ £ 33,464 45,060 23,523 48,982 — 3,322 40,849 48,133 954 954	2020 2019 £ £ 33,464 45,060 23,523 48,982 — 3,322 40,849 48,133 954 954	2020 2019 £ £ 33,464 45,060 23,523 48,982 — 3,322 40,849 48,133 954 954	2020 2019 £ £ 33,464 45,060 23,523 48,982 — 3,322 40,849 48,133 954 954
		98,790		146,451

19. RESTRICTED INCOME FUNDS

19. RESTRICTED INCOME FUNDS (CONTINUED)

19. RESTRICTED INCOME FUNDS (CONTINUED)	19. RESTRICTED INCOME FUNDS (CONTINUED)	19. RESTRICTED INCOME FUNDS (CONTINUED)	19. RESTRICTED INCOME FUNDS (CONTINUED)	19. RESTRICTED INCOME FUNDS (CONTINUED)	19. RESTRICTED INCOME FUNDS (CONTINUED)	19. RESTRICTED INCOME FUNDS (CONTINUED)	19. RESTRICTED INCOME FUNDS (CONTINUED)	19. RESTRICTED INCOME FUNDS (CONTINUED)	19. RESTRICTED INCOME FUNDS (CONTINUED)
At 1 January At 31 December 2019 Income Expenditure Transfers 2019 £ £ £ £ £ Animal visits programme 246 21,670 (21,916) — — Clinic extension 26,018 — — — 26,018 International projects fund 91,233 260,349 (341,234) — 10,348 Dog kennel refurbishment 102,592 113,868 — (216,460) — Care of dogs — — — — — Care of cats — — — — — Animal welfare and outreach projects 200 48,492 (48,692) — — Animal ambulances — — — — — Veterinary e-learning project 15,774 — (7,756) — 8,018 Cat and dog accommodation 45 — — — 45 236,108 444,379 (419,598) (216,460) 44,429
	236,108		444,379		(419,598)		(216,460)		44,429

The purpose for which each of the funds is held is as follows:

a. Animal visits programme - TheraPaws

Money raised and applied towards animal visits to care and residential homes, hospitals, hospices, day centres and workspaces. Both actual and virtual.

b. Clinic extension

Trust funding contributing towards the building extension completed in 2016. Transfers in the year represent monies received and spent on purchasing equipment which was capitalised when purchased.

c. International projects fund

The income funds of the charity include the following restricted funds comprising unexpended balances of donations and grants held on trust to be applied for a specific purpose:

At 1 January At 31 December 2020 Income Expenditure Transfers 2020 £ £ £ £ £ Animal visits programme / Therapaws — 28,801 (26,935) 5,860 7,726 Clinic extension and updates 26,018 24,730 — (16,522) 34,226 International projects fund 10,348 486,606 (444,644) — 52,310 Animal welfare and outreach projects — 131,787 (87,329) — 44,458 Veterinary e-learning project 8,018 — — — 8,018 Clinic Medication — 4,000 (4,000) — — Cat and dog accommodation 45 10,629 — (10,674) — Bull breed neutering — 1,000 (1,000) — — Ambulance replacement — 25,000 — — 25,000 44,429 712,553 (563,908) (21,336) 171,738	At 1 January At 31 December 2020 Income Expenditure Transfers 2020 £ £ £ £ £ Animal visits programme / Therapaws — 28,801 (26,935) 5,860 7,726 Clinic extension and updates 26,018 24,730 — (16,522) 34,226 International projects fund 10,348 486,606 (444,644) — 52,310 Animal welfare and outreach projects — 131,787 (87,329) — 44,458 Veterinary e-learning project 8,018 — — — 8,018 Clinic Medication — 4,000 (4,000) — — Cat and dog accommodation 45 10,629 — (10,674) — Bull breed neutering — 1,000 (1,000) — — Ambulance replacement — 25,000 — — 25,000 44,429 712,553 (563,908) (21,336) 171,738	At 1 January At 31 December 2020 Income Expenditure Transfers 2020 £ £ £ £ £ Animal visits programme / Therapaws — 28,801 (26,935) 5,860 7,726 Clinic extension and updates 26,018 24,730 — (16,522) 34,226 International projects fund 10,348 486,606 (444,644) — 52,310 Animal welfare and outreach projects — 131,787 (87,329) — 44,458 Veterinary e-learning project 8,018 — — — 8,018 Clinic Medication — 4,000 (4,000) — — Cat and dog accommodation 45 10,629 — (10,674) — Bull breed neutering — 1,000 (1,000) — — Ambulance replacement — 25,000 — — 25,000 44,429 712,553 (563,908) (21,336) 171,738	At 1 January At 31 December 2020 Income Expenditure Transfers 2020 £ £ £ £ £ Animal visits programme / Therapaws — 28,801 (26,935) 5,860 7,726 Clinic extension and updates 26,018 24,730 — (16,522) 34,226 International projects fund 10,348 486,606 (444,644) — 52,310 Animal welfare and outreach projects — 131,787 (87,329) — 44,458 Veterinary e-learning project 8,018 — — — 8,018 Clinic Medication — 4,000 (4,000) — — Cat and dog accommodation 45 10,629 — (10,674) — Bull breed neutering — 1,000 (1,000) — — Ambulance replacement — 25,000 — — 25,000 44,429 712,553 (563,908) (21,336) 171,738	At 1 January At 31 December 2020 Income Expenditure Transfers 2020 £ £ £ £ £ Animal visits programme / Therapaws — 28,801 (26,935) 5,860 7,726 Clinic extension and updates 26,018 24,730 — (16,522) 34,226 International projects fund 10,348 486,606 (444,644) — 52,310 Animal welfare and outreach projects — 131,787 (87,329) — 44,458 Veterinary e-learning project 8,018 — — — 8,018 Clinic Medication — 4,000 (4,000) — — Cat and dog accommodation 45 10,629 — (10,674) — Bull breed neutering — 1,000 (1,000) — — Ambulance replacement — 25,000 — — 25,000 44,429 712,553 (563,908) (21,336) 171,738	At 1 January At 31 December 2020 Income Expenditure Transfers 2020 £ £ £ £ £ Animal visits programme / Therapaws — 28,801 (26,935) 5,860 7,726 Clinic extension and updates 26,018 24,730 — (16,522) 34,226 International projects fund 10,348 486,606 (444,644) — 52,310 Animal welfare and outreach projects — 131,787 (87,329) — 44,458 Veterinary e-learning project 8,018 — — — 8,018 Clinic Medication — 4,000 (4,000) — — Cat and dog accommodation 45 10,629 — (10,674) — Bull breed neutering — 1,000 (1,000) — — Ambulance replacement — 25,000 — — 25,000 44,429 712,553 (563,908) (21,336) 171,738	At 1 January At 31 December 2020 Income Expenditure Transfers 2020 £ £ £ £ £ Animal visits programme / Therapaws — 28,801 (26,935) 5,860 7,726 Clinic extension and updates 26,018 24,730 — (16,522) 34,226 International projects fund 10,348 486,606 (444,644) — 52,310 Animal welfare and outreach projects — 131,787 (87,329) — 44,458 Veterinary e-learning project 8,018 — — — 8,018 Clinic Medication — 4,000 (4,000) — — Cat and dog accommodation 45 10,629 — (10,674) — Bull breed neutering — 1,000 (1,000) — — Ambulance replacement — 25,000 — — 25,000 44,429 712,553 (563,908) (21,336) 171,738	At 1 January At 31 December 2020 Income Expenditure Transfers 2020 £ £ £ £ £ Animal visits programme / Therapaws — 28,801 (26,935) 5,860 7,726 Clinic extension and updates 26,018 24,730 — (16,522) 34,226 International projects fund 10,348 486,606 (444,644) — 52,310 Animal welfare and outreach projects — 131,787 (87,329) — 44,458 Veterinary e-learning project 8,018 — — — 8,018 Clinic Medication — 4,000 (4,000) — — Cat and dog accommodation 45 10,629 — (10,674) — Bull breed neutering — 1,000 (1,000) — — Ambulance replacement — 25,000 — — 25,000 44,429 712,553 (563,908) (21,336) 171,738	At 1 January At 31 December 2020 Income Expenditure Transfers 2020 £ £ £ £ £ Animal visits programme / Therapaws — 28,801 (26,935) 5,860 7,726 Clinic extension and updates 26,018 24,730 — (16,522) 34,226 International projects fund 10,348 486,606 (444,644) — 52,310 Animal welfare and outreach projects — 131,787 (87,329) — 44,458 Veterinary e-learning project 8,018 — — — 8,018 Clinic Medication — 4,000 (4,000) — — Cat and dog accommodation 45 10,629 — (10,674) — Bull breed neutering — 1,000 (1,000) — — Ambulance replacement — 25,000 — — 25,000 44,429 712,553 (563,908) (21,336) 171,738	At 1 January At 31 December 2020 Income Expenditure Transfers 2020 £ £ £ £ £ Animal visits programme / Therapaws — 28,801 (26,935) 5,860 7,726 Clinic extension and updates 26,018 24,730 — (16,522) 34,226 International projects fund 10,348 486,606 (444,644) — 52,310 Animal welfare and outreach projects — 131,787 (87,329) — 44,458 Veterinary e-learning project 8,018 — — — 8,018 Clinic Medication — 4,000 (4,000) — — Cat and dog accommodation 45 10,629 — (10,674) — Bull breed neutering — 1,000 (1,000) — — Ambulance replacement — 25,000 — — 25,000 44,429 712,553 (563,908) (21,336) 171,738
	44,429		712,553		(563,908)		(21,336)		171,738

Monies raised and applied towards animal welfare projects overseas.

d. Dog kennel refurbishment

Donations and trust funding received and to be applied towards the refurbishment of the dog kennels and other areas of the building used for animal welfare. Transfers in the year represent monies received and spent on completing the refurbishment project.

e. Animal welfare and outreach projects

Monies donated and applied specifically towards the work of our Animal Welfare officers.

f. Veterinary e-learning project

Trust funding received and applied towards the creation of video tutorials to be used for the training of veterinary staff.

g. Clinic medication

Trust funding received and applied towards providing medication to support the care for the pets of people in vulnerable circumstances.

h. Cat and dog accommodation

Monies donated and applied towards the improvement and maintenance of accommodation for cats and dogs.

i. Bull breed neutering

Monies donated and applied specifically towards the neutering of bull breeds.

j. Care of dogs

Monies donated and applied specifically for the care and treatment of dogs.

k. Care of cats

Monies donated and applied specifically for the care and treatment of cats.

l. Animal ambulances

Monies donated and applied specifically towards the replacement and upkeep of our animal ambulances.

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THE MAYHEW HOME NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)

20. SPECIAL TRUST FUNDS

The purposes for which funds have been set aside are as follows:

a) Maintenance fund

The special trust funds represent the net book value of the land and buildings comprising Mayhew House in Trenmar Gardens. The charity holds these assets in a trustee capacity in accordance with a Scheme of the Charity Commissioners for England and Wales dated 10 October 2004.

Commissioners for England and Wales dated 10 October 2004.	Commissioners for England and Wales dated 10 October 2004.
At 1 January 2020 Movements in the year (depreciation) (note 14) At 31 December 2020		2020 2019 £ £ 472,500 486,500 (14,000) (14,000)
		458,500		472,500

21. DESIGNATED FUNDS

The income funds of the charity include the following designated funds which have been set aside out of unrestricted funds by the trustees for specific purposes:

Maintenance fund Mayhew international projects Special purposes fund	At At 1 January New Utilised/ 31 December 2020 Designations Released 2020 £ £ £ £ 100,000 — — 100,000 110,000 — — 110,000 35,671 — — 35,671	At At 1 January New Utilised/ 31 December 2020 Designations Released 2020 £ £ £ £ 100,000 — — 100,000 110,000 — — 110,000 35,671 — — 35,671	At At 1 January New Utilised/ 31 December 2020 Designations Released 2020 £ £ £ £ 100,000 — — 100,000 110,000 — — 110,000 35,671 — — 35,671	At At 1 January New Utilised/ 31 December 2020 Designations Released 2020 £ £ £ £ 100,000 — — 100,000 110,000 — — 110,000 35,671 — — 35,671	At At 1 January New Utilised/ 31 December 2020 Designations Released 2020 £ £ £ £ 100,000 — — 100,000 110,000 — — 110,000 35,671 — — 35,671	At At 1 January New Utilised/ 31 December 2020 Designations Released 2020 £ £ £ £ 100,000 — — 100,000 110,000 — — 110,000 35,671 — — 35,671	At At 1 January New Utilised/ 31 December 2020 Designations Released 2020 £ £ £ £ 100,000 — — 100,000 110,000 — — 110,000 35,671 — — 35,671
	245,671		—		—		245,671

Maintenance fund Mayhew international projects Special purposes fund	At At 1 January New Utilised/ 31 December 2019 Designations Released 2019 £ £ £ £ 100,000 — — 100,000 110,000 — — 110,000 35,671 — — 35,671	At At 1 January New Utilised/ 31 December 2019 Designations Released 2019 £ £ £ £ 100,000 — — 100,000 110,000 — — 110,000 35,671 — — 35,671	At At 1 January New Utilised/ 31 December 2019 Designations Released 2019 £ £ £ £ 100,000 — — 100,000 110,000 — — 110,000 35,671 — — 35,671	At At 1 January New Utilised/ 31 December 2019 Designations Released 2019 £ £ £ £ 100,000 — — 100,000 110,000 — — 110,000 35,671 — — 35,671	At At 1 January New Utilised/ 31 December 2019 Designations Released 2019 £ £ £ £ 100,000 — — 100,000 110,000 — — 110,000 35,671 — — 35,671	At At 1 January New Utilised/ 31 December 2019 Designations Released 2019 £ £ £ £ 100,000 — — 100,000 110,000 — — 110,000 35,671 — — 35,671	At At 1 January New Utilised/ 31 December 2019 Designations Released 2019 £ £ £ £ 100,000 — — 100,000 110,000 — — 110,000 35,671 — — 35,671
	245,671		—		—		245,671

To cover major capital and maintenance projects for the continued refurbishment and upkeep of both the accommodation and facilities for the animals, as well as securing additional space for the increase in personnel.

b) Mayhew international projects

Reserve fund for long-term development of our projects overseas. At the end of 2018, the trustees released an amount of £140,000 to the general fund in recognition of the need to continue our strategic investment overseas, particularly in Afghanistan and Georgia.

c) Special purposes fund

Reserves and contingency fund for special projects including emergency response and relief funds.

22. TANGIBLE FIXED ASSETS FUND

This represents the net book value of the charity’s tangible fixed assets other than those comprising part of restricted or special trust funds. Such assets are essential to the ongoing work of the charity and their net book value should not, therefore, be considered as funds available to meet everyday costs or contingencies.

	At						At
	1 January		New		Utilised/		31 December
	2020		Designations		Released		2020
	£		£		£		£
Tangible fxed assets fund	632,070		48,899		(135,235)		545,734
	At						At
	1 January		New		Utilised/		31 December
	2019		Designations		Released		2019
	£		£		£		£
Tangible fxed assets fund	498,178		262,870		(128,978)		632,070

23. INTANGIBLE FIXED ASSETS FUND

This represents the net book value of the charity’s intangible fixed assets which comprise the charity’s website and its data collection and storage system.

data collection and storage system.
		At							At
	1	January		New		Utilised/		31	December
		2020		Designations		Released			2020
		£		£		£			£
Intangible fxed assets fund		47,198		—		(13,293)			33,905

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THE MAYHEW HOME NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)

								At												At
						1 January						New				Utilised/		31 December
						2019				Designations						Released				2019
								£				£				£				£
Intangible fxed assets fund						60,491						—				(13,293)				47,198
24. ANALYSIS OF	NET ASSETS BETWEEN FUNDS
	Restricted					Special
			income			trust			General			Designated				Fixed assets				Total
			funds			funds				funds		funds				funds				2020
			£			£				£				£				£		£
Fund balances at 31 December are represented by:	2020
Tangible fxed assets Intangible fxed assets Investments			— — —			458,500 — —			— — 178,607					— — —		545,734 33,905 —				1,004,234 33,905 178,607
Current assets			171,738			—		1,958,060				245,671						—		2,375,469
Creditors: amounts falling due
within one year			—			—			(98,790)					—				—		(98,790)
Total net assets			171,738			458,500		2,037,877				245,671				579,639				3,493,425

Fund balances at 31 December 2019 are represented by: Tangible fxed assets Intangible fxed assets Investments Current assets Creditors: amounts falling due within one year Total net assets	Restricted Special income trust General Designated Fixed assets Total funds funds funds funds funds 2019 £ £ £ £ £ £ — 472,500 — 632,070 1,104,570 — — — — 47,198 47,198 — — 205,948 — — 205,948 44,429 — 2,039,335 245,671 — 2,329,435 — — (146,451) — — (146,451)	Restricted Special income trust General Designated Fixed assets Total funds funds funds funds funds 2019 £ £ £ £ £ £ — 472,500 — 632,070 1,104,570 — — — — 47,198 47,198 — — 205,948 — — 205,948 44,429 — 2,039,335 245,671 — 2,329,435 — — (146,451) — — (146,451)	Restricted Special income trust General Designated Fixed assets Total funds funds funds funds funds 2019 £ £ £ £ £ £ — 472,500 — 632,070 1,104,570 — — — — 47,198 47,198 — — 205,948 — — 205,948 44,429 — 2,039,335 245,671 — 2,329,435 — — (146,451) — — (146,451)	Restricted Special income trust General Designated Fixed assets Total funds funds funds funds funds 2019 £ £ £ £ £ £ — 472,500 — 632,070 1,104,570 — — — — 47,198 47,198 — — 205,948 — — 205,948 44,429 — 2,039,335 245,671 — 2,329,435 — — (146,451) — — (146,451)	Restricted Special income trust General Designated Fixed assets Total funds funds funds funds funds 2019 £ £ £ £ £ £ — 472,500 — 632,070 1,104,570 — — — — 47,198 47,198 — — 205,948 — — 205,948 44,429 — 2,039,335 245,671 — 2,329,435 — — (146,451) — — (146,451)	Restricted Special income trust General Designated Fixed assets Total funds funds funds funds funds 2019 £ £ £ £ £ £ — 472,500 — 632,070 1,104,570 — — — — 47,198 47,198 — — 205,948 — — 205,948 44,429 — 2,039,335 245,671 — 2,329,435 — — (146,451) — — (146,451)	Restricted Special income trust General Designated Fixed assets Total funds funds funds funds funds 2019 £ £ £ £ £ £ — 472,500 — 632,070 1,104,570 — — — — 47,198 47,198 — — 205,948 — — 205,948 44,429 — 2,039,335 245,671 — 2,329,435 — — (146,451) — — (146,451)	Restricted Special income trust General Designated Fixed assets Total funds funds funds funds funds 2019 £ £ £ £ £ £ — 472,500 — 632,070 1,104,570 — — — — 47,198 47,198 — — 205,948 — — 205,948 44,429 — 2,039,335 245,671 — 2,329,435 — — (146,451) — — (146,451)	Restricted Special income trust General Designated Fixed assets Total funds funds funds funds funds 2019 £ £ £ £ £ £ — 472,500 — 632,070 1,104,570 — — — — 47,198 47,198 — — 205,948 — — 205,948 44,429 — 2,039,335 245,671 — 2,329,435 — — (146,451) — — (146,451)	Restricted Special income trust General Designated Fixed assets Total funds funds funds funds funds 2019 £ £ £ £ £ £ — 472,500 — 632,070 1,104,570 — — — — 47,198 47,198 — — 205,948 — — 205,948 44,429 — 2,039,335 245,671 — 2,329,435 — — (146,451) — — (146,451)	Restricted Special income trust General Designated Fixed assets Total funds funds funds funds funds 2019 £ £ £ £ £ £ — 472,500 — 632,070 1,104,570 — — — — 47,198 47,198 — — 205,948 — — 205,948 44,429 — 2,039,335 245,671 — 2,329,435 — — (146,451) — — (146,451)
	44,429		472,500		2,098,832		245,671		679,268		3,540,700

24. ANALYSIS OF NET ASSETS BETWEEN FUNDS (CONT.)

Included within investments above are unrealised losses which constitute the movements on revaluation of listed investments and are as follows:

Total unrealised (losses)/gains at 31 December 2020 Reconciliation of movements in unrealised gains/(losses) Unrealised gains/(losses) at 1 January 2020 Net (losses)/gains on revaluation in the year Total unrealised (losses)/gains at 31 December 2020	2020 2019 £ £	2020 2019 £ £	2020 2019 £ £	2020 2019 £ £
	(14,414) 8,821 (23,235)			8,821
				(29,678) 38,499
		(14,414)		8,821

25. LEASING COMMITMENTS

Operating leases

At 31 December 2020 the charity had total commitments under non-cancellable operating leases in respect of:

Payments: Within 1 year Between 2 and 5 years	Buildings Ofce equipment 2020 2019 2020 2019 £ £ £ £ 506 20,538 9,888 10,187 — 1,172 29,934 9,338	Buildings Ofce equipment 2020 2019 2020 2019 £ £ £ £ 506 20,538 9,888 10,187 — 1,172 29,934 9,338	Buildings Ofce equipment 2020 2019 2020 2019 £ £ £ £ 506 20,538 9,888 10,187 — 1,172 29,934 9,338	Buildings Ofce equipment 2020 2019 2020 2019 £ £ £ £ 506 20,538 9,888 10,187 — 1,172 29,934 9,338	Buildings Ofce equipment 2020 2019 2020 2019 £ £ £ £ 506 20,538 9,888 10,187 — 1,172 29,934 9,338	Buildings Ofce equipment 2020 2019 2020 2019 £ £ £ £ 506 20,538 9,888 10,187 — 1,172 29,934 9,338	Buildings Ofce equipment 2020 2019 2020 2019 £ £ £ £ 506 20,538 9,888 10,187 — 1,172 29,934 9,338
	506		21,710		39,822		19,525

26. CAPITAL COMMITMENTS

At 31 December 2020, the charity had no capital commitments either contracted or non-contracted (2019 - £nil).

In January 2021 the charity entered into an operating lease agreement for a new telephone system. The total amount payable over five years is £40,320.

27. RELATED PARTY TRANSACTIONS

The total amount donated to the charity by the trustees during the year was £629 (2019 - £1,166). During the year, no trustees (2019 - one) were reimbursed travelling expenses (2019 - £57). There were no other related party transactions during the year (2019 – none).

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THE MAYHEW HOME NOTES TO THE FINANCIAL STATEMENTS (CONTINUED)

28. COMPARATIVE STATEMENT OF FINANCIAL ACTIVITIES

Notes INCOME AND EXPENDITURE Income from: Donations and legacies 2 Other trading activities 3 Investment income and interest receivable Charitable activities: Animal Welfare 4 Other income 5 Total income Expenditure on: Raising funds 6 Charitable activities: Animal Welfare Direct costs 7 Support costs 10 Total expenditure Net (expenditure) / income before investment (losses) / gains Net (losses) / gains on investment assets 16 Net (expenditure) / income Transfers between funds 19 Net movement in funds 11 Reconciliation of funds Funds brought forward at 1 January 2019 Funds carried forward at 31 December 2019	Unrestricted Funds £ 2,751,464 111,292 14,687 120.996 1,268	Restricted Funds Restricted Special Total Income Trust Funds Funds Funds 2019 £ £ £ 476,183 — 3,227,647 4,676 — 115,968 — — 14,687 — — 120,996 — — 1,268
	2,999,707	480,859 — 3,480,566
	724,899 1,274,192 690,993	14,513 — 739,412 437,912 14,000 1,726,104 550 — 691,543
	2,690,084	452,975 14,000 3,157,059
	309,623	27,884 (14,000) 323,507
	38,499	— — 38,499
	348,122	27,884 (14,000) 362,006
	219,517	(219,517) — —
	567,639 2,456,132	(191,633) (14,000) 362,006 236,062 486,500 3,178,694
	3,023,771	44,429 472,500 3,540,700

29. LEGAL AND ADMINISTRATIVE INFORMATION

TRUSTEES

Julian Beynon

COMPANY REGISTRATION 03837732 (England and Wales)

Carter Brod

Andrea Clark

Julianne Hicks (appointed as trustee on 24 April 2020, and as Chair on 17 May 2020)

CHARITY REGISTRATION 1077588

Jane Hunt

AUDITOR

Svetlana Ignatieva (End of tenure as Chair and trustee on 17 May 2020)

Buzzacott LLP 130 Wood Street London EC2V 6DL

Amy Jankiewicz

Reza Jugon

Corinna McShane (resigned 31 December 2020) Sabahat Salahuddin

BANKERS Santander UK plc Bridle Road Bootle Merseyside LG30 4GB

Dr Kate Shervell (resigned 21 January 2021) Sandra Veseli

Zorada White (appointed 16 February 2021)

Azizi Bank

CHIEF EXECUTIVE

Zanbaq Square Kabul City Afghanistan

Caroline Yates (to 31 March 2021)

Howard Bridges - Interim CEO from April 2021

Bank of Georgia 29 A Gagarin Street Tbilisi 0160 Georgia

PRINCIPAL OFFICE AND REGISTERED OFFICE

Trenmar Gardens Kensal Green London NW10 6BJ Website: www.themayhew.org Email: [e-mail]

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55

THANK YOU

Battersea

Diana Mary Symon Charitable Trust Dogs Trust Worldwide Edgard & Cooper Foundation Fondation Brigitte Bardot Julia and Hans Rausing Trust Marjorie Coote Animal Charity Trust Monteverde Charitable Trust Petplan Charitable Trust RJ and AH Daniels Charitable Trust Rosemarie Nathanson Charitable Trust Sylvanus Charitable Trust The Barry Green Memorial Fund The Dominic Trust

The D’Oyly Carte Charitable Trust The Gallimore Trust The Hilary Awdry Charitable Trust The Hobson Charity The Mahavir Trust The Marchig Animal Welfare Trust The National Lottery Community Fund The N Smith Charitable Trust The Pauline Bishop Charitable Trust The Rose Foundation

The South Square Trust

The Violet Mauray Charitable Trust The Walker 597 Charity The Ward Family Fund

Business members

LDC Funeral Services Ltd ProtectaPet

Companies

Bolt

Bought By Many Burns Pet Food Butternut Box

Co-op Local Community Fund Edgard & Cooper Pedigree Pens PetsPyjamas Wayne Leighton Solicitors

We want to say a special thank you to some of our wonderful staff who reached milestone work anniversaries at Mayhew in 2020.

5 years

Lena Bishop, Veterinary Nurse Carla Pedronho, Cleaner

Alissa Johnson, Senior Digital Communications Officer

Georgina Costi, Cat Welfare Coordinator Sam Martin, Donor Development Officer Tania Mazzoni, Animal Welfare Officer

10 years

Kayleigh Kilcommons, Head of Cattery

15 years

Rona Towns, Facilities Officer

@ [e-mail] www.themayhew.org 020 8962 8000 Mayhew, Trenmar Gardens, Kensal Green, London NW10 6BJ

Registered charity number: 1077588

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