## ## |Charity|number:|number:|1077566|||| |---|---|---|---|---|---|---| |Company||number:|03844929|||| |Authorised||®ulated|by the Financial|Conduct Authority;|FRN: 617769|| |Registered||Office:|40Tan Bank|||| ||||Wellington|||| ||||Telford|||| ||||1F1 1HW|||| |Trustees/Directors||||||| ||||David Shelmerdine||(Chair)|| ||||Paul Clifford||(Vice-Chair 8|Treasurer)| ||||Cllr Andrew
Burford|||| ||||Samuel Chilvers|||| ||||Timothy
Elliott|||| ||||Sherrel Fikeis|||| ||||Dipak Kothari OBE|||| ||||Cllr Raj Metha|||| ||||Ctlr Gemma
Offland|||| ||||Julie Twynholm|||| |Key Personnel:|||Louise Cross
Alison Richards|Chief Executive Officer (appointed
Finance Manager||Jun 2021)| ||||Richard Tonks|Advice Services and Quality Manager||| |Accountants:|||James Holyoak & Parker Ltd|||| ||||1 Knights
Court,|||| ||||Archers Way|||| ||||Battlefield,|||| ||||Shrewsbury,|||| ||||SY1 3GA|||| |Bankers:|||Unity Trust Bank|||| ||||9 Brindley Place|||| ||||Birmingham|||| ||||B1 2HB|||| |Solicitors:||MFG Solicitors||||| |||Padmore
House||||| |||Hall Court||||| |||Hall Park Way||||| |||Telford||||| |||TF3 4LX||||| ## ## ## ## ## ## |1.|Objectives and activities|||||| |---|---|---|---|---|---|---| |1.1|Charitable
objects and public benefit. .|||||| |1.2|Strategic priorities|||||| |1.3|Staff and volunteers
..|||||| |1.4|Provision ofservices
...,|||||| |2.
2.1|Achievements
and performance
Working
with clients
..|||||8
10| |2.2
2.3|Staffing
Quality
monitoring
.|||||10| |3.
3.1
3.2
3.3
3.4
3.5|Financial
review .
Financial
position
.
Principal
funding
sources
Reserves policy
Investment
policy
.
Risk management|||||11
11
12
13
13| |4.
4.1
4.2|Plans for future periods ..
Strategic priorities
Going concern
.||||13|13
16| |5.
5.1|Information
on fundralsing
practices
Fundraising
code of practice||||17|17| |6.
6,1
6.2|Structure, governance
and management
Governing
document
Organisational
structure||||17|17
17
'18| |6.3
6.4
6.5|Trustee induction
and training
.
Pay and remuneration
ofsenior staff
Related parties|||||18
18| |7.|Statement of trustees'
responsibilities||||19|| |8.|Independent
Examiner's
report||||20|| ||Statement of financial activities .||||21|| ||Balance sheet||||22|| ||Cash flow statement
Notes tothe accounts
................. .
Detailed income and expenditure|accounts (management|information|only)|23
24
... 39|| ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ||||Unrestricted
Restricted|Unrestricted
Restricted|Total|Unrestricted|Restricted|Total| |---|---|---|---|---|---|---|---|---| ||||Funds|Funds|Funds|Funds|Funds|Funds| ||||2022|2022|2022|2021|2021|2021| ||Note||E|E|E|E|E|E| |Income from:
Donations
and Legacies
Charitable
activities||2
3|316
236,206|401,330|316
637,536|2,909
196,501|1,750
575,037|4,659
771,538| |Activities for generating
Investments|funds|4
5|3,140
2,703||3,140
2,703|2,981||2,981| |Total income|||242,365|401,330|643,695|202,391|576,787|779,178| |Expenditure
on:
Charitable
activities||6,7|294,802|429,514|724,316|200,721|626,509|827,230| |Total expenditure|||294,802|429,514|724,316|200,721|626,509|827,230| |Net Income/(expenditure)
before transfer|||(52,437)|(28,184)|(80,621)|1,670|(49,722)|(48,052)| |Transfers between
funds|||(23,550)|23,550||(52,546)|52,546|| |Net movement
in funds|||(75,987)||(80,621)|(50,876)|2,824|(48,052)| ||||(4,634)|||||| |Reconciliation
offunds:||||||||| |Total funds brought
forward at 1 April 2021|||||732,508|777,842|2,718|780,560| ||||726,966|5,542||||| |Total funds carried
forward at 31 March|2022||||651,887|726,966|5,542|732,508| ||||650,979|908||||| ## ## |||||2022||2021|| |---|---|---|---|---|---|---|---| |||Note|||||| |Fixed assets|||||||| |Tangible assets||||290,000|||290,000| |Current assets|||||||| |Debtors
Cash at bank and in|hand|14|20,118
388,951||15,911
483,464||| |Current liabilities|||409,069||499,375||| |Creditors: amounts|falling due||||||| |within one year||15|(47,182)||(56,867)||| |Net current assets||||361,887|||442,508| |Total net assets||||651,887|||732,508| |Funds ofthe charity|||||||| |Unrestricted
funds
Designated
funds
Restricted funds||18
18
19||20,949
630,030
908|||49,707
677,259
5,542| |Total charity funds||21||651,887|||732,508| ## ## ||||Note|2022|2021| |---|---|---|---|---|---| ||||||6| |Cash flows from operating
activities:
Net cash provided
by operating
activities|||24|(97,216)|(55,922)| |Cash flows from investing
Interestincome|activities:|||2,703|2,981| |Net cash provided
by investing
activities||||2,703|2,981| |Increase
/
(decrease)
in
equivalents
in the reporting|cash
and
cash
period|||(94,513)|(52,941)| |Cash and cash equivalents
the reporting
period|at the beginning|of||483,464|536,405| |Cash and cash equivalents
reporting
period|atthe end ofthe||25|388951|483464| ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## ## |2|Donations|and legacies|and legacies|Unrestricted|Restricted|Total|Total| |---|---|---|---|---|---|---|---| |||||Funds|Funds|2022|2021| |||||E|E|E|5| ||Voluntary|donations|8 gifts|316||316|4,659| |||||316||316|4,659| ## |Income from charitable
activities||||| |---|---|---|---|---| |Grants and contract income receivable
for charitable
activity
Core Advice:|Unrestricted
Funds
f|Restricted
Funds
f|Total
2022
f|Total
2021
f| |Telford 8 Wrekin Council: Corporate
Energy projects
Other grants|232,000
4,206|33,731
2,070|232,000
33,731
6,276|232,000
17,640
16,345| |Debt &Benefits:|236,206|35,801|272,007|265,985| |MoneyAdvice
8 Pensions Service: DebtAdvice
Help to Claim (Universal
Support)
Big Lottery Fund: Helping
Hands
Telford &Wrekin Council: Children
Centre Services
HMRC - Good Things Foundation||153,577
112,008
24,574
10,000
6,400|153,577
112,008
24,574
10,000
6,400|125,591
111,664
189,529
10,000
8,505| |Social Care &Support:||306,559|306,559|445,289| |Telford 8,Wrekin Council: Armed Forces Covenant
FDl||||6,319| |Domestic and Emotional Abuse project
Enable
Other Grants||9,470
9,000|9,470
9,000|3,125
9,976
5,250| |||18,470|18,470|25,014| |Outreach
&Engagement||||| |Outreaches||40,500|40,500|35,250| |||40,500|40,500|35,250| |Total income from charitable
activities|236,206|401,330|637,536|771,538| ## ## ## |4|Activities|for generating
funds||||| |---|---|---|---|---|---|---| ||||Unrestricted|Restricted|Total|Total| ||||Funds|Funds|2022|2021| ||||6|E|F|E| ||Training|8 other|3,140||3,140|| ||||3,140||3,140|| |5|Investments||Unrestricted|Restricted|Tota I|Total| ||||Funds
6|Funds
E|2022
6|2021
f| ||Interest|received|2,703||2,703|2,981| ||||2,703||2,703|2,981| ## |xpenditure
on charitable activitie|s
by fund|||| |---|---|---|---|---| ||Unrestricted|Restricted|Total|Total| ||Funds|Funds|2022|2021| ||E|f|f.|E| |Core Advice
Debt 8 Benefits
Social Care 8 Support
Outreach
8 Engagement|294,802|40,334
323,447
20,825
44,908|335,136
323,447
20,825
44,908|262,341
478,703
31,119
55,067| ||294,802|429,514|724,316|827,230| ## ## ## ||Core|Debt 8|Social Care|Outreach
&|Total|Total| |---|---|---|---|---|---|---| |Direct costs:|Advice
f|Benefits
f|&Support
f|Engagement
f|2022
f|2021
f| |Salaries and wages
Staff and volunteers
Office 8 ITcosts
Other costs|167,639
1,747
3,178
2,499|189,185
712
2,234
15,542|12,840|25,694
100|395,358
2,559
5,412
18,041|438,188
2,903
16,181
108,358| ||175,063|207,673|12,840|25,794|421,370|565,630| |Support costs:||||||| |Staff costs
Office 8 ITcosts
Premises costs
Governance
and legal|74,151
9,242
9,480
67,200|83,065
12,634
9,617
10,458|5,792
800
699
694|14,063
1,832
1,751
1,468|177,071
24,508
21,547
79,820|167,593
46,563
17,664
29,780| ||160,073|115,774|7,985|19,114|302,946|261,600| |Total expenditure|335,136|323,447|20,825|44,908|724,316|827,230| ## |Net incoming resources for the year||| |---|---|---| ||2022|2021| ||f|f| |This is stated after charging||| |Operating
leases
—other
Auditor's
remuneration:|1,142|1,543| |Independent
Examination|2,940|3,000| ## ## ## |10|Employees|2022
FTE|2021
FTE|2022
Head|2021
Head| |---|---|---|---|---|---| |||Number|Number|Count|Count| ||Number ofemployees||||| ||The average number ofemployees,||||| ||analysed
by function was:||||| ||Advice workers and support staff
Key management
personnel|18
3|19
3|24
3|26
3| |||21|22|27|29| |||||2022
f|2021f| ||Employment
costs
Wages and salaries
Social security costs
Pension costs|||578,079
41,100
10,568|551,570
38,034
12,836| |||||629,747|602,440| ## ## ## ## ## ## ## |14|Debtors||2022|2021| |---|---|---|---|---| ||||E|E| ||Trade debtors
Accrued income
Prepayments||7,882
9,813
2,423|14,292
1,619| ||||20,118|15,911| |15|Creditors: amounts|falling due within one year|2022
E|2021
E| |||Note||| ||Trade creditors||2,881|8,434| ||PAYE/NI
Pensions
Accruals
Deferred income|16|7,881
1,816
24,313
10,291|10,228
4,167
26,333
7,705| ||||47,182|56,867| |expecte|d
in the following year; totalling
E10,|91 in 2021/22 (2020/21:|7,705):|| |---|---|---|---|---| |||Loan Sharks|Domestic Abuse|Others| |||E|E|E| |Balance
Amount|as at 01 April 2021
released to income earned||6,205|1,500
(1,500)| |Amount|deferred
in year|2,930|1,156|| |Balance|as at 31 March 2022|2,930|7,361|| ## |17
Financial instruments||||||||2022|2021| |---|---|---|---|---|---|---|---|---|---| |||||||||F.|6| |Financial
assets|||||||||| |Financial assets measured|at|fair|value through||profit 8,|loss:|||| |- Cash at bank and
in hand
Financial
assets
that
are|debt||instruments||measured|at||388,951|483,464| |amortised
cost:|||||||||| |—Trade debtors
-Accrued income||||||||7,882
9,813|14,292| |||||||||409,069|499,375| |Financial liabilities|||||||||| |Financial
liabilities measured||at amortised||cost:|||||| |—Trade creditors||||||||2,881|10,108| |- PAYE/Nl
—Pensions
—Accruals||||||||7,881
1,816
24,313|10,228
4,167
24,659| |||||||||47,182|56,867| |18
Unrestricted
funds|||||||||| ||||||||Balance|Movement|Balance at| ||||||||01 April|Between|31 March| ||||||||2021|Funds|2022| ||||||||E|6|E| |General funds: Free reserves
Designated
funds: Reserves
policy
Designated
funds: Freehold
property
Designated
funds:
IT Replacement
Designated
funds: Premises
repairs
Designated
funds: Staffing reserve
Designated
funds: Development
costs
Designated
funds: Planned
deficits|||||||49,707
207,053
290,000
30,807
50,000
76,914
3,473
19,012|(28,758)
(23,053)
(20,807)
(30,884)
46,527
(19,012)|20,949
184,000
290,000
10,000
50,000
46,030
50,000| |Total Unrestricted
funds|||||||726,966|(75,987)|650,979| ## ## ## |rants received for specif|ic||purposes:|||||| |---|---|---|---|---|---|---|---|---| |||||Balance at|||Transfers|Balance at| |||||01 April|Incoming|Resources|Between|31 March| |||||2021
f|resources
f|expended
f|Funds
f|2022
f| |Core Advice:||||||||| |Telford &Wrekin Council:|||First Point||33,731|(33,797)|66|| |Other Grants||||5,375|2,070|(6,537)||908| |||||5,375|35,801|(40,334)||908| |Debt &Benefits:||||||||| |MAPS: Debt Advice|||||153,577|(161,319)|7,742|| |Help to Claim (Universal
Support)
Big Lottery Fund: Helping
Hands
T8W Council'. Children
Centre Services
HMRC
—Good Things Foundation|||||112,007
24,575
10,000
~60
306,559|(114,813)
(27,587)
(13,035)
~63
(323,447)|2,806
3,012
3,035
~23
16,888|| |Social Care 8 Support:
Domestic and Emotional||Abuse project||167|9,470|(11,825)|2,188|| |Enable|||||~0|||| |||||167|18,470|(20,825)|2,188|| |Outreach
&Engagement:
Outreach|||||40,500|(44,908)|4,408|| |Total||||5,542|401,330|(429,514)|23,550|908| ## ## ## ## ## ## ## |Analysis ofnet assets between
funds|||| |---|---|---|---| |(a)
Current year|Unrestricted|Restricted|Total| ||funds|funds|| ||f||f| |Fund balances at 31 March 2022are|||| |represented
by:|||| |Tangible fixed assets|290,000||290,000| |Net current assets|360,979|908|361,887| ||650,979|908|651,887| |(b)
Prior year|Unrestricted|Restricted|Total| ||funds|funds|| ||f|f|| |Fund balances at 31 March 2021 are|||| |represented
by:|||| |Tangible fixed assets|290,000||290,000| |Net current assets|436,967|5,541|442,508| ||726,967|5,541|732,508| ## ||2022|2021| |---|---|---| ||f|f| |Operating
leases which expire:||| |Within one year||| |Between one and two years||3,297| |Over two years|3,500|| ## ## |24|Reconciliation
ofcash flows from operating|Reconciliation
ofcash flows from operating|Reconciliation
ofcash flows from operating|activities|2022|2021| |---|---|---|---|---|---|---| ||||||5|E| ||Net income
/ (expenditure)
for the|reporting|period||(80,621)|(48,052)| ||Less: Investment
income
(Increase) / decrease
in debtors||||(2,703)
(4,207)|(2,98'I )
21,339| ||Increase /(decrease)
in creditors||||(9,685)|(26,288)| ||Net cash provided
by operating|activities|||(97,216)|(55,922)| |25|Analysis ofcash and cash equivalents||||2022|2021| ||||||E|E| ||Cash at bank and
in hand||||388,951|483,464| ||Total cash and cash equivalents||||388,951|483,464| ## ## ## ## ## ||||||2022|2021| |---|---|---|---|---|---|---| ||||||E|E| |INCOME||||||| |Grants for charitable||activities|||637,536|771,538| |Donations|||||316|4,659| |Bank interest|||||2,703|2,981| |Other income|||||3,140|| |TOTAL INCOME|||||643,695|779,178| |EXPENDITURE||||||| |Staff &volunteer|costs|||||| |Salaries,
NI 8 pension|||||571,110|605,784| |Recruitment
8 training|||||1,736|2,050| |Travel 8,Subsistence|||||1,637|371| |Volunteer expenses||||||248| |Other|||||505|231| ||||||574,988|608,684| |Office &ITcosts||||||| |CitA insurance|||||2,280|2,280| |Computer
8 telephone|||costs||13,561|30,313| |Office equipment|||||1,756|3,992| |Postage, stationeny||8|shredding||5,007|3,019| |Reference materials||8|memberships||5,704|2,689| |Security||||||684| |Other||||||1 543| ||||||25,308|44,520| |Premises costs||||||| |Fire maintenance,|Cleaning|||8 repairs|8,030|4,588| |Heat, light 8 water|||||9,833|9,766| |Insurance
—general|||||3684|| ||||||21,547|17,664| |Governance
8 Other|||costs|||| |Audit &other accounting|||||5,963|6,926| |Legal & professional|||||77,540|35,720| |Bank charges|||||745|620| |Other|||||18225|113096| ||||||102,473|156,362| |TOTAL EXPENDITURE|||||724,316|827,230| |NET INCOME/(EXPENDITURE)|||||(80,621)|(48,052)|