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2024-03-31-accounts

Company Reglstratlon Number: 3765728 Charity Registration Number: 1077427 Barrow Citizens Advice Bureau Financial Statements 31 March 2024 Barrow Citizens Advice Bureau Flnanclal Ststoments Year Ended 31 March 2024 Trustees, Annual Rep.ort.(IncorporatinA.the Dlrectors, Reportj..... statement of Financial Activities (Including Income and Expenditure Account) Statement of Flnanclal Position Notes to the Financial Statements The Following Pages Do 14ot Forni Part of the Flnanclal Statements Detailed Statement of Flnancial Activities Barrow Citizens Advice Bureau Year Ended 31 March 2024 The trustees, who are also the directors for the purposes of company law, present their report and the unaudited financial statements of the charity for the year ended 31 March 2024. ectives and Activit.

The Charity's objects are to promote any charitable purpose for the benefit of the community in Barrow and district by the advancement of education, the protection and preservation of health and the relief of poverty, sickness and distress. The trustees confirm that in reviewing and planning the charily's aims and objectives they have paid due regard to Charity Commission guidance on Public Benefit and have complied with the duty in section 4 of the Charities Act 2006. Barrow CAB'S aims are.. To provide the advice people need for the problems they face and To improve the policies and practices that affect people's lives The charity Provides free, confidential, impartial and independent advice and information to anyone regardless of personal circumstance. Barrow CAB values diversity, promotes equality and challenges discrimination. Achle om rman ObJ8ctlves, Strategles and Actlvities for tho Y•ar 2023124 was one of the most challenging in recent years caused mainly by external factors beyond our control including: Major changes in the organi8alions that have been stalwart 8UPPOrter$ of Barrow Citizens Advlce for decades, Notably Barrow 8orough Council and Cumbria County Council were dlssolved and replaced wilh Weslmorland and Furness Council. With new structures, systems and personnel in key roles, we, like our clients, experienced great difficulty in identifying and communicating wilh the right people within the new Council. Serious delay$ in confirmation of grant funding for existlng essenlial front line services for the year meant Trustees could only finalise the annual budget for 2024125 budget in July and had to delay andlor postpone staff recruitment and retention measures. Continued uncertainty over fvlure funding reduced service capacity and resulted in our lowest staffing levels since 2018. Change in clients. behavlours, personal resilien￿ and their expectalions of Our 5ervlce to fill gaps left by statutory services, commercial companies and other agencies meant each client required more adviser time per case. Introduction by national Citizens Advi￿ of a new telephony platform for our free advice line resulted in numerous complaint5 about its accessibility and led to a significant increase in clients Seeking face to face help or using our admin number to access advice. Introduction of new regulatory requirements for debt advice provlders resulted in additional training for Trustees and staff plus more lime needing lo be spent by front line workers ta evidence how our service met the requirements in each and every case. Barrow Citizens Advice Bureau Trustees, Annual Report {Incorporattng tha Directors, Roport) (conllnu•dJ Year Ended 31 March 2024 Ensuring our service continued to operate effectively in such an environment demanded extra efforts from the staff team. They are to be praised for their sustained commitment throughout the year, especially for adapting so Compassionately to the very noticeable diminishment of individual client's personal resilience. People experiencing acute hopelessness, anxiety and depression, digital illiteracy or immense frustration at agencieslcompanies failure to respond in a timely way, added significant pressure to their workload. They can be justifiably proud that as in previous years, independent client satisfadion surveys placed Barrow Citizens Advice in the top performing tier of Citizens Advice offices. The quality of advice provided also remained among the highest rated across the Citizens Advice ne￿Ork National Citizens Advice also carried out its Ofsted equivalent assessment of our organisation. This in depth assessment examines all aspects of the organisation to ensure we meel the very highest, nationally recognised standards. Barrow Citizens Advlce was highly commended for its sound governan￿, strategic and financial planning, operational management and delivery on our Charity's objectives.

In tolal we helped 2,469 Individuals with 13,762 separate issues, securing close to £2.5 million in additional income for our clients and supporting clients with debts totalling close to £1 million to be Written off, repaid or managed. Those we helped were amongst the most disadvantaged in our local area i.e. 62010 had long term health conditions or were disabled, 39Yo had children of which 22% were single parents, 640/0 had household income of less than £15,000 per year. Barrow Citizens Advice was fortunate to secure a grant from the English Hefllage and Sir John Fisher Foundation for renovation works on Ramsden Hall. After a protracled period resolving lease renewal and planning petmissions in 2022123, building work was finally carried out this year to replace Ramsden Hall's windows and external doors. Some complications arose because the building is listed 80 the work took much longer than expected and is still subject to final remedial work. Nonetheless we were very pleased to be able to host a visit from our charity's patron, Her Royal Highness Princess Anne. to celebrate the refufbishment of a much loved local heritage building and to recognise the incredible work carried out by BCA in supporting local residents. The visit also provided a unique opportunity to celebrate the close, productive, supportive partnerships BCA has with other local third sector a9encies and our local council: Barrow Citizens Advice Bureau Trustees. Annual Report (!ncorp.oratln9..the Dlrectors, Rep.ort).(¢ont!nue4.....--...~.,--.-- Year Ended 31 March 2024 nclal Rovlo Flnanclal Position The trustees are satisfied that the Charity has adequate reserves to continue its work for th6 next twelve monlhs. Reserves pollcy The Charity follows the guidance issued by the Charity Commission and seeks lo maintain adequate reserves to meet the Charity's commitments. This amounts to the equivalent of 3 months running costs, currently £89,330. The trustees have also designated £56,126 to maintain front line 8ervi¢e8 in 2024125, £32,481 to meet the Cost of contractual commitments to staff in the event the Charity must close, and £150,384 in staffing costs for the First Contacl service until December 2026. This gives total required reserves of £328,321. Actual unrestricled funds at 31st March 2024 excludin9 fixed assets were £377,390. Inve8tm•nt pollcy The recommended level of resources which Ihe charity carrles in118 Current account is maintained at not more than is required for a normal month's activity. A proportion of remaining monies are held in an interest bearing account giving as high a rate of retum as possible whilsl retainin9 flexibility to be able to draw down monies as and when required. The funds designated for future investment in front line services are placed in a range of savings accounts to achieve maximum Interest so the organisation's strategic development plans are achieved. Donations pollcy The policy of the charlty is not to give grants I donations to other charities or organisations. Plan for Future Perlods Barrow Citizens Advice's objective remains to secure sufficienl funding to retain and expand our the front line staff team to ensurè local residents have access to free, high quality, accredited independent advice. We intend to maximise use of income by reducing back office" costs by working in partnership with other local Citizens Advice offices. We hope this will demonstrate to all of our stakeholders, including our local residents, Barrow Citizens Advice's continuing commitment to deliver person centred quality services and value for money. Structure Gove an Man èmon Barrow Cilizens Advice Bureau (Barrow CABI is a company limited by guarantee, govefned under Memorandum and Articles of Association. Appointment of trustees

Trustees are elected at the annual general meeting, are appointed to the Board following nomination by member organisations or are co-opted by the Trustee Board. Appointment of nominated or co-opted Trustees is agreed at any ordinary meeting of the Board. Recruitmant, Inductlon and trainlng of trustees The Trustee Board conducts an annual skills audit of Board members and aclively seeks out new Trustees as appropriate to ensure the Board has the most useful skill mix possible and is representative of the local community. All trustees are expected to be committed to the aims and principles of Citizens Advice and be willing to take an active role in the governance of Barrow CAB. Potential Trustees are selected on the basis of the expertise and experience they might bring to the organisation. Induction for all new Trustees covers the structure, aims and principles of Citizens Advice, legal obligations under charity and company law, the objectives and activities of Barrow CAB and Current business and development Barrow Citizens Advice Bureau Trusteas, Annual Roport (Incorporatlng the Dlrector8' Report) (¢onllnuedJ Year Ended 31 March 2024 Organ18atlonal Structure & neiworks Barrow CA8 is governed by the Board of Trustees. The Board is re8ponsible for setting the strategic direction of the organisation and has ultimate responsibility for the conduct of Barrow CA8 and for ensuring that the charity satisfies its legal and contractual obligations. Board meetings are held quarterly with additional meetings as necessary. The trustees meet ￿lee yearly to carry out a full review of the current business plan and lo determine future strategic direction of the organisation. Non Trustee members may be co-opted to attend meetings for a specific expertise they bring for time limited periods. Operational managemenl of Barrow CA8 is delegated to the Chlef Executive Offlcer who works closely with the First Contact Team Leader to ensure delivery of all 5ervios. Barrow CAB is a member ol the national Citizens Advice organisation. Barrow CAB actively participates in the development. planning and delivery of county wide services a3 part of the consortium of local Citizens Advice off ices in Cumbria. 8arrow CA8 is also one of the lead partners together with Mind in Furness, Barrow & Distrlct Disabillty Associalion, Barrow Foodbank and Project John in the Barrow Advice Hub. Together, we deliver projects whi¢h help the most dlsadvantaged residents of 8arrow in times of crisis and help them build their personal resilience. Services are delivered by a small team of committed paid workers. Rlsks Poll¢y The Trustees have assessed the major risks lo which the charity is exposed and are satisfied that systems are in place so timely action is laken to millgate exposure to those risks. The major rlsk lo the organisation is loss of local authority funding in the immediate future and the impact of such financial instability on retention of our highly skilled workforce, without whom services cannot be provided. Barrow CAB is working closely wilh national Citizen5 Advice and other local Citizens Advice operating within the new Westmorland and Furness council area to secure local authority funding that offers a sustainable fulure as well as exploring other funding sources. Internal risks are minimised by the implementation of procedures for authorisation of all transaction5 and projects and to ensure Consistenl quality of delivery for all operational aspects of the charitable company. These procedures are periodically reviewed by the trustees and staff to ensure they still meet the needs of the charity, Barrow Citizens Advice Bureau Twstees, Annual Report (Incorporatlng tha Dlrectors. Report) (¢ontinued) Year Ended 31 March 2024 Reference an inls 118

Barrow Cilizens Advice Bureau 1077427 Company reglstratlon number 3765728 Prlnclpal offlce and Ramsden Hall ~1 Abbej Road Barrow In Furness Cumbria , ￿14 5(]W office Tho Trusteos i Ms W Robinson i Mr S Trainer Ms L Chambers Ms R Knag.9.-.... Ms J Mayhew Mr F Chaffield i .(Retired 10 January. 2024).... (Retired 29 April 2024)... . (Appointed 27 April 2023) (Appointed 19 February 20241 comp.any. Sécretary.._ Jane Ascroft FCA MA.ICantab). Enterprise House Harmire Enterprise Park 8arnard Castle DL12 8XT Srnall Company ProvSslon6 This report has been prepared in accordance with the provisions applicable to companies entitled to the small companies exemption. The tTUStees' annual report (incorporating the directors, report) was approved on and signed on behalf of the board of trustees by.. Barrow Citizens Advice Bureau Yoar Ended 31 March 2024 report to the Iwstees on my examination of the Ilnanclal statements of Barrow Citizens Advice Bureau ('the charity.) for the year ended 31 March 2024. Respon8ibllitla8 and Bas1$ of Report As the trustees of the company (and also its directors for the purposes of company law) you are responsible for the preparation of the financial statements in accordance with the requirements of the Companies Act 2006 ('the 2006 Act,).

Having satisfied myself that the accounts of the Company are not required to be audited under Part 16 of the 2006 Act and are eligible for independent examination, I report in respect of my examination of the Charity's acwunts as Carried out under section 145 of the Charities Act 2011 {'the 2011 Act,). In carrying out my examination I have followed the Directions given by the Charity Commission under section 145{51(b) of the 2011 Act. Independent Examiner's Statement Since the Charity's gross income exceeded £250,000 your examiner must be a member of a body listed in section 145 of Ihe 2011 Act. I confirm that l am qualified to undertake the examination because l am a member of the Institute of Chartered Accountants in England and Wales (ICAEW), which is one of the listed bodies. I have completed my examination. I confirm that no matters have come lo my attention in ¢onnection with the examlnation giving me cause to believe.. accounting records were not kept in respect of the charity as required by section 386 of the 2006 Act; or Ihe financial statements do not accord with those records; or the financial statements do not comply with the accounting requirements of section 396 of Ihe 2006 Act other than any requirement that the a￿Ount5 give a 'true and fair, view which is not a matter considered as part of an independent examination., or the financial statemenls have not been prepared in accordance with the methods and principles of the Slatement of Recommended Practice for accounling and reporting by charitles applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland (FRS 102). I have no concerns and have come across no other matters in connection with the examination to which attention should be drawn in this report in order to enable a proper underslanding of the accounts lo be reached. Jane As¢roft FCA MA (Cantab) Independent Examiner Enterprise House Harmire Enterprise Park Barnard Castle County Durham DL12 8XT Barrow Citizens Advice Bureau stat8m8nt of Financlal Activlties (includlng In¢omo and expendlture accounti Year Endod 31 March 2024 2024 2023 Restricted funds Total funds Unrestricted funds Tota Note Income and endowments Donations and legacies Charitable activities Investment income Olher income 91,227, 322,483. 16,980 372,573 2,747 5,000 186,692 135,791 9,860 Total incoma 204,363 228,674, 433,037 397,300. Expendltura

Exp_enditure on charitable activities 127,32Ci' 217:96.4......,~.. ............,-...,-...... . 345,285. 127,32(i. 345,28S, 391,56Ci' 391,56Q 217,965. Net income . {13:602y.......... 101,354, Transfers between funds -.(78,316y.... Nat movement In funds Reconclliation of funds Total fvinds brought forward Totsl fund$ carrlad forward 392,9411 387,204 392,944: 457,658 The statement of financial activities includes all gains and losses reco9nised In the year. All income and expenditure derive from continuing activities. Barrow Citizens Advice Bureau Statoment of Flnanclal Positlon 31 March 2024 2024 Flxed Asset8 Tangible fixed assets 16 80,268, 2,895: Current Assets Debtors Cash at bank and In hand 453,38S, . 521,62T 457,31S. 526,23Z, Creditors: amount8 falllng. due wlthln one year Not Current Assets 18 1 136,181 400,428, 480,696 390,049: Totsl Ass8ts Le88 Current Llabilities 392,944 Net A8sot$ 480,696. 392,94$1 Funds of the Charlty. Reytricled funds Unrestricted funds 23,038 457,658 392,944 20 480,696 For the year ending 31 March 2024 the charity was entitled to exemption from audit under section 477 of the Companies Act 2006 relating to small companies. Directors, responsibilities.. The members have not required the company to obtain an audit of its financial statements for the year in question in accordance with section 476., The directors acknowledge their responsibilities for complying with the requirements of the Act with respect lo accounting records and the preparation of financial statements. These financial statements have been prepared in accordance with Ihe provisions applicable to companies subject lo the small companies, regime.

These financial statements were approved by the board of trustees and authorised for issue on and are signed on behalf of the board by.. Ms W Robinson Trustee Barrow Citizens Advice Bureau Note8 to the Flnanclal Statements Year Ended 31 March 2024 General Information The charity is a public benefit entity and a private company limited by guarantee, registered in England and Wales and a registered charity in England and Wales. The address of the registered office is Ramsden Hall, Abbey Road, Barrow In Furness, Cumbria, LA14 5QW. statement of Compliance These finan¢ial statements have been prepared in compliance with FRS 102, 'The Financial Reporting Standard applicable in the UK and the Republic of Ireland,, the Slatemenl of Recommended Practice applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republi¢ of Ireland (FRS 102) (Charitles SORP IFRS 102)) and the Companies Act 2006. Accountlng Pollcles Basls of Preparatlon The financi81 statements have been prepared on the historical cost basis, as modified by the revaluation of Certain financial assets and liabilities and investments measured at fair value through income or expenditure. The financial statements are prepared in sterling, which is the functional currency of the entity. The entity is a Public Benefit Entity. Golng Concern There are no material uncertainties about the charity's ability to conlinue. Judgoments and Key Sourcos of Estlmatlon Uncgrtalnty The preparation of the financial statements requires management to make judgements, estlmales and assumptions that affect the amounts reported. These eslimales and judgements are continually reviewed and are based on experience and other factors, including expectations of future events that are believed to be reasonable under the circumstances. The Trustees consider that there are no significant estimates or judgements affecting these accounts. Fund Accounting Unrestricted funds are available for use at the discretion of the trustees in furtherance of the purposes of the Charity. Designated funds are unrestricted funds earmarked by the trustees for specific purposes. Restricted funds are subjected to restrictions on their expenditure imposed by the donor. Barrow Citizens Advice Bureau Notes to the Flnanclal Stataments {contlnuèd) Year Ended 31 March 2024

Accounting Policies (¢onllnued) Incoma All incorne is included in Ihe statement of financial activities when the charity is entitled to the income, any performance related conditions attached have been met or are fully within the control of the charity, the income is considered probable and the amount can be quantified with reasonable accuracy. The following specific policies are applied to particular categories of income.. Donations and legacy income is received by way of donations, legacies. grants and gifts and is included in full in the Stalement of Financial Activities when receivable. Where legacies have been notified to the charity but the criteria for income recognition have not been met, the legacy is treated as a contingent asset and disclosed if materi81. Grants, where entitlement is not conditional on the delivery of a specific performance by the charity, are recognised when the charity becomes unconditionally entitled to the grant. Donated services and facilities are included al the value lo the charity, being the amount the charity would have been willing lo pay to obtain Services or facilities of equivalent economic benefit on the open market. Investment income is included when receivable. Income from charltable tradlng aclivlty Is accounted for when earned. Income from grants, where related to performance and specific deliverables, are accounted for as the charity earns the rlght to consideration by its performance. Expenditure Expenditure is recognised on an accruals basis as a liability is incurred. Expenditure includes any VAT which cannot be fully recovered, and 15 reported as part of the expenditure to which it relates.. Costs of raising fund8 comprise the costs 88sociated wlth attracling donations, grants and legacies 2nd the costs of trading for fundraising purposes. Charitable expenditure comprises those costs incurred by the charity in the delivery of its activities and services for ils beneficiaries. It includes both costs that can be allocated directly to such activities and those costs of 8n indirect nature necessary to support them. Other expenditure include$ all expenditure that is neither related to raising funds for the charily nor part of its expendlture on charltable actlvities. All costs are allocated between the expenditure categories of the SOFA on a basis designed to reflect the use of the resource. Costs relating to a particular activity are allocated dlrectly. others are apportioned based on the number of staff working on each prosecl. Tangiblo Assets Barrow Citizens Advice Bureau Notes to the Financlal Statsments (continue(i) Year Endèd 31 March 2024 Accountlng Pollcles (contlnued) Depreclatlon Depreciation is calculated so as to write off the cost Of valuation of an asset, less its residual value, over the useful economic life of that asset as follow5.. 330A strai9ht line 33°/ts Stfaight line Over len￿h of lease Computer Equip.ment Property Improvements

Impalrrnent of Fixed Assets A review for indicators of impairment is carried out at each reporting date, with the recoverable amount being estimated where such indicators exist. Vvhere the carrying value exceeds the recoverable amount. the asset is impaired accordingly. Prior impairments are also reviewed for possible reversal at each reporting dale. Financlal Instruments The charity only has financial assets and liabilities of a kind that qualify as basic financial instruments. Basic financial instruments are initially recognised at transaction value and subsequently measured at their settlement value. Dofined Contrlbutlon Plans Contributions to defined contribution plans are recognised as an expense in the period in which the related service is provided. Prepaid contributions are recognised as an asset to the extent Ihat the prepayment will lead to a reduclion in future payments or a cash refund. When contributions are not expe¢ted lo be settled wholly withln 12 months of Ihe end of the reporting date in which the employees render the related service, the liabilily is measured on a discounted present value basls. The unwinding of the discount is recognised as an expense in the period in which It arises. Debtor8 Trade and other debtors are recognised at the settlement amount due after any trade discount offered. Prepayments are valued at the amount prepaid net of any Irade discounts due. Accrued income and lax recoverable is included at the best estimate of the amounts receivable at the balance sheet date. Cash at Bank and in Hand Cash at bank and cash in hand includes cash and short term highly liquid investments with a short maturity of three month5 or less from the date of a¢quisition or opening of the deposit or similar account. Barrow Citizens Advice Bureau Not6$ to the Flnanclal Statemonts {¢ontlnued) Year Ended 31 March 2024 Accountlng Pollcl83 (contlnu•dJ Creditors Creditors are recognised where the charity has a present obligation resultlng from a past event that will probably result in the transfer of funds to a third party and the amount due to settle the obligation can be measured or estimated reliably. Creditors are normally re¢ognised at their settlemenl amount after allowing for any trade discounts due. Taxation The company is considered to pass the tests set out in Paragraph 1 Schedule 6 of Ihe Finance Act 2010 and therefore it meets the definition of a charitable company for UK Corporation tax purposes. Accordingly. the company 18 polenlially exempt from taxation in respect of income or capital gains received within categories covered by Chapter 3 Part 11 of the Corporation Tax Act 2010 or Section 256 of the taxation of Chargeable Gain5 Act 1992, to the extent that such income or gains are applled exclusively to charitable purposes. Limited by Guarantee The company is limited by guarantee. At 31st March 2024 there were 6 members each of whom had undertaken to contribute an amount not exceeding £1 in the event of a winding up.

The company is under the control of the board of trustees as a body 2nd as such is not controlled by any individual. Donations and Lggacies i Unrestricte d Funds Restricted Funds Funds Grants Barrow Borough Council- Heritage grant for 68,221; 91,227: Unrestricte d Funds Restricted I Funds Funds 2023 Grants I Cila Cost of Livin9 Citizens Advice Cumbria 15.000 1,980. Barrow Citizens Advice Bureau Notes to th• Financial Statem•ntS (contlnued) Year Endod 31 March 2024 Charltable Actlvltl89 Unrestricte | Restricted d Funds Funds Funds 2024 29,559., Barrow Borou9h Council MAPS Barrow Foodbank Westmorland & Furness Council - Money Advice 57.060. 57,060. Citizens Advlce - Energy Advice Project 28,30& Other charitable income 186.692 135,791 322,48> Unreslricte i Restricted 5 d Funds Funds I Funds I 2023 Barrow 8oroug.h Council Cumbria County.Council- General 10,000 Barrow Foodbank

)Ne$tmoriand & Furness Council - Money Advice project I Cumbria County Council - Mental Wellbeing project MacrnillanlCAB welfare benefits Mind - Help Throu9h Crisis Other charitable income 57.06¢) 57,060. 6.496: 274,636. 372,573, Invastment Incoma Total Funds 2023 Unrestricle d Funds Funds Unreslricte Bank interest receivable Barrow Citizens Advice Bureau Notes to the Financial Statemonts (eontlnuod) Year Ended 31 March 2024 Other Income Total Funds 2024 Unrestricte d Funds Restrided 5 Funds InsuranGe claim i Employment allowance Rates refund 1,858 1,656 5,000 3,204 5,OOQ 3,204. 9,860 Total Funds i 2023 Unreslricle d Funds I Restricted Funds Employmenl allowance 5,000. 5,OOQ 5,000 Expendlture on Charltablo Activiti•8 by Fund Typo Total Funds 2024 Unrestrlcte d Funds Restricted I Funds Expenditure on charitable activities Support costs 141,561 106,029. 247,590 97,695 217,965 127,320 345,285 Total Funds 2023 Unrestricte d Funds Restricted Funds Expenditure on charitable activities Support costs 212,521 299,759 91,801 286,245 105,315 391,560

  1. Expenditure on Charitable Actlvltles by Activlty Type Activities undertaken Support Total I costs funds 2024 Total fund I Exp.enditure on charitable activilies 247,590, 345,285, 391.56C*,
  2. N8t Income Net income is slated after char9in&llcreditin91- Depreciation of tang.ible fixed assets Barrow Citizens Advice Bureau Notes to the Flnancial Statements (conllnuedj Year Ended 31 March 2024
  3. Independent Exarnination F888 2024 2023 Fees p.ay.able to the independent examiner for.: Independent examination of the financial statements 1,200
  4. Staff Costs 2024 2023 VVa9es and salaries Social security cost5 Employer contributions to pension plans 240,204, 20,393. 19,708, 289,470 280,305. 311,413. The average head count of employees during the year was 11 (2023: 16), The average number of full-time equivalent emp.loyee$ durin9. the y.ear is analy.sed as follows.. 2024 No. No. Advice and information No employee received employee benefits of more than £60,000 during the year {2023.' Nil). Key Management Personnel Key management personnel include all persons that have authority and responsibility for planning, directing and controlling the activities of the charity. The total compensation paid to key management personnel for services provided lo the charity was £42,92912023.£33,497).
  5. Trustee RemuneratSon and Expenses No trustee has received any remuneration during the current or previous year. Trustees were reimbursed expenses of £Nil during the year (2023 - £Nil)-
  6. Transfers Betseen Funds During the year £78.316 was transferred from restricted to unreslricted funds. This comprised..

2024 Capital building work Match fundin9 for MAPS .{8:5611 Barrow Citizens Advice Bureau Notes to tha Financlal Stataments (continued) Year Ended 31 March 2024 16. Tangltsle Flxed Assets Property Computer Improvement Equipment Office Equipment Total Cost At 1 Aprll 2023 Additions 15,486 27,843 61,341 87,042 87,042 At 31 March 2024 15,486 27,843 105,054 148,383 Dopreciatlon At 1 April 2023 Charge for the year At 31 March 2024 12,591 965 27,843 58,446 9,669 13,556 27,843 26,716 68,115 Carryln9 amount At 31 March 2024 1,930 78,338. 80,268 At 31 March 2023 2,895 2,895 17. Debtors Prepayments Accrued income 1,571 2,359 1,044 3,561 3,930. 4,605 18. Credltors: amounts falllng due wlthln one year 2024 2023 Accruals Social security and olher taxes Pension creditor Deferred income 4,111 4,792 2,119 45,865 4,283 1,555 126,301 56,887 136,183 19. Pensions and Other Post Retirement B&n8fits Deflned contrlbution plans The amount recognised in income or expenditure as an expense in relation to defined Contribution plans was £19,708 (2023.. £19,993): Barrow Citizens Advice Bureau

Notes to the Flnanclai Ststements (eonllnued) Year Ended 31 March 2024 20. Analysis of Charitable Funds Unrostrlcted funds Al 1 31 March 2024 1 April 202 Expenditur Income Transfers General Reserves Capital Fund Front line setvjces in 24125 Contractual commitments to staff ICT upgrades and building works First Contact Servi 129,914.. 204,363 (208,2961 . (9,669>........ 138,399 56,12& 56,126., .(27,811y..~.,....-.... 32,481 5,00a' 194,843;. (5,000>,......., ..(44:459}..-.,-.-.-.150,384 78,316. 392,9411, 204,363 (217,965)..... . l April 202 Expenditur 31 March 2023 Income Transfers General Reserves 172,149, 299,363, . (281,676).. -{69:922),-.-.... 129,914: 2,895 (4:569)...................-............,.- ...--.........,. .- Contractual commitments to staff ICT upgrades and building works First Contact Service 62,4111 .(2,1191.,... 60,292 19,39(J 125,790,. (14,3901...-.,... 5,000: 69,053 194,843, .(7:378j,.,-,..- ......-.........., 392,944, 299,363, .(286,245>,.... .,.. Funds have been designated for the following purposes.. Flrst Contact service.. The servlce continues to operate at a loss as combined funding is insufficient for staffing current levels. Maintaining this service is vital in order to meet local demand for advice. We have designated £150,384 for this service for 2024 to 2026. Contractual obligations to staff: this 1$ essentlal expendltufe needed to meet redundancy and noti￿ costs for all eligible staff should projects end. We have designated £32,105 for this financial year. Barrow Citizens Advice Bureau Notes to the Flnancial Statements (¢ontlnu¢d) Year Ended 31 March 2024 20. Analysls of Charitable Funds (contlnued) Restrl¢ted funds At 31 March 2024 1 April 202 Expenditur Income Transfers {66,591 } Citizens Advice - Energ.y. Advice Project ..(.15:6531..

Foodbank Help thru Crisis Help thru Crisis Emergency Fund Buildin9 work 3,8S9 28,855 (3.8591. (28,855> 29.559 92,883 (12,186} 17,373 5,665 (87.042>.. (78,316) 228,674 (127,3201 23,038 At l April 202 At 31 March 2023 Expènditur Income Transfers MAPS Foodbank Help thru Crisis Help Ihru Crisis - Emer9ency Fund 55,251 11,141 8,104 (62,087). {11,1411 (8,646> 6,836 23,441 123,441) (10S,315j 97,937 7,37& The Money Advice Service project 18 funded by the Money Advice and Pensions Service in partnership with Citizens Advice. The contract funds debt caseworker hours at Barrow CAB. Help Through Crisis - The Lottery funded this project to support individuals in crisis gel the advice they needed to resolve the crisis and then address 115 underlying Causes. The Lancashire & South Cumbria NHS Foundalion Trust awarded a granl to enable this work to continue during 2023124. Barrow Foodbank - Provided a grant so individuals In urgent need of food and advice to resolve the underlying causes of hardship could be referred for immediate support and advi￿. Thi8 partnership ended in June 2023 Emergency Fund - Cumbria County Council and the Baywind Community Energy Trust provided grants to enable BaTrow CAB to provide 5UPPOrt to Individuals struggling to meet their energy Costs. Barrow Citizens Advice Bureau Notes to the Flnanclal Statement8 (conllnued) Year Ended 31 March 2024 21. Analysls of Net Assets Bo￿80n Funds Unreslricle d Funds Restricted Funds Funds 2024 Tangible fixed assets Current assets Creditors less than 1 year 80,268 401,563 (56,8871 55,752 457,315 (56,887> Net assets 424,944 480,696 Total Funds I 2023 Unreslricte d Funds Restricted Funds Tangible fixed assets Current 8ssels Creditors less than 1 year Net assets 2,895 526,232 {136,183> 2,895 526,232 {136,183) 392,944 392,944

  1. Transactlons Wlth Connected Charities During the year Ms M C McKinlay (Company Secretary) and Ms W Robinson were also trustees of Cilizens Advice Cumbria (CAC), a consortium of the Citizens Advice Bureaux in Cumbria. The following funding has been received through CAC during the year.. Barrow Citizens Advice Bureau Year Ended 31 March 2024 Tho Followlng Pages Do Not Form Part of the Flnanclal Statements. Barrow Citizens Advice Bureau Detalled Statement of Flnanclal ActlvStles Year Ended 31 March 2024 2024 2023 Income and endowments 23,000, Barrow Borou.9_h Council - Herita9e.qrant for building work Cita Cost of Livin9_ Citizens Advice Cumbria Charitabla activiti8S Cumbria CoLÈnty. Council - Emergency. Fund Barrow Borou9.h Council CA Carlisle - Employment Advice 58,030, Barrow Foodbank CA Manchester (Ener9.y NVV) ....... .......... Westmorland & Furness Council - Money.Advice p.roject

Cumbria County CL!uncii - Mental Wellbein9. project MacmillanlCAB welfare benefils Mind - Help Throu9h Crisis Other charitable income 28,855. 31,545 6,496 322,483 372,573. Investment Income Bank interest receivable 2,747 Othor incomo Insurance claim Employment allowance Rates refund 5,000 3,204, 9,860 5,000. Total In¢om• 433,037. 397.300 Barrow Citizens Advice Bureau Detalled Statement of Financlal Actlvltles (¢ontlnued) Year Ended 31 Mar¢h 2024 2024 2023 Expendlture Actlvlties undertaken dlrectly. Wages & salaries NIC Pension costs Emergency fund disbursements Training Sundry costs 188,772 20,393. 19,70& 12,186 229,781. 21,950 19,993 23,441 3,894 700 1,902 247,590 299,759 Support costs Wages and salaries Rent, rates and water Light & heat Insurance Cleaning, waste collection, repairs and maintenance L&P fees Telephone Postage, stationery and other office costs Depreciation Computef expenses Travel and training Other staff and volunteer costs 51,43Z 2,011 2,503 2,593 3,802 8,220 9,07S. 9,101 8,049. 9,669 5,548 722 1,855 97,695 91,801 Total expenditure 345,285 391,560 Net Income 87,752 5,740