BRENT MENCAP (A Company limited by guarantee) TRUSTEES, REPORT AND FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024 Registered Number: 03651245 Charity Number: 1077038 BRENT MENCAP FOR THE YEAR ENDED 31 MARCH 2023 CONTENTS Pages Legal and administrative information Trustees, report Governing Document and Charitable Objects Organisational Structure Report from Brent Mencap chair . Charlotte Johnson Objectives Strategies for Achieving Objectives Progress on the strategic 2022-2023 development areas Health and Wellbeing Activities Care Navigation Service (CN) Health and Wellbeing Creative Activities Health and Wellbing Coaches (HWBC) Annual Summary 2023124 Health Educator Partnership servi￿ (HEPS) Social Prescribing Link Worker Service Information, Advi￿ and Equality Activities Disability Rights and Politics Group ( DRAP) A¢￿SSIble Information IDigital Exclusion Financial Review Review of Fundraising Plans for 2023-2024 12 16 18 18 22 22 25 26 28 28 Independent examinerfs report 31 Statement of Financial Activities 34 Balance sheet 35 Cash Flow Statsment 36 Notes fomiing part of the financial statsments 37-46 BRENT MENCAP LEGAL AND ADMINISTRATIVE INFORMATION FOR THE YEAR ENDED 31 MARCH 2023 Trustees Pete Bickers. Vice Chair Shirley Bickers Noel Gibb, Treasurer Charlotte Johnson, Chair Patrick O'shea John Gribbon Michael Odumosu Marcus Bull Harriet Bird (elected 6th December 2023) Executive Director Ann O'Neill Company Registered Number 03651245 Charity Registered Number 1077038 Registered Office 379-381 High Road, Willesden. London, NW10 2JR Independent Examiners K C Fisher FCA clo Kingston Burrowes Audit Ltd 308 Ewell Road Surbiton Surrey KT6 7AL Bankers National Westminster Bank, 12 Station Parade, Willesden Green, London, NW2 4NN The Trustees, who are also directors of the charity for the purposes of the Companies Act, submit their annual report and the financial statements of Brent Mencap (the company) for the year ended 31 March 2024. Governing Document and Charitable Objects Brent Mencap is registered as a Charity with the Charity Commission under registration number 1077038. It is constituted as a company limited by guarantee (registration number 03651245> and is therefore govemed by its Memorandum and Articles of Association. The objects of the Gharity are: 'Primary object." The relief of PWLD in particular by the provision of help and support for them and for their families, dependents, and carers, and to promote inclusion, independenGe and GhoiGe for PWLD and to challenge discrimination against PWLD. Secondary objects.. The promotion of the welfare of older people and adults and children with disabilities and their carers in any manner which now or hereafter may be deemed by law to be charitable within the London Borough of Brent and adjoining areas particularty by t17e provision of care, advocacy, support, treatment and education commensurate with their needs and potential ("Older people" are people over the age of 55). To provide or assist in the provision of facilities for the recreation or other leisure time oGcupation for people who have need thereof by reason of their age or disability with the objeGt of improving their conditions of life" Organisational Structure Legal responsibility for the management and stewardship of the charity is vested in the Board of Trustees. A list of Trustees who served during the year is on page 1. The Trustees met 6 times during the year, with the Executive Director and finance manager present regular reports about the Brent Mencap's financial position and performance are sent to the Trustees. The committee discuss the reports and agree proposals in line with our current and future financial and strategic direction Procedures for setting Staff Salaries The trustees have an established system for setting pay and remuneration for key management personnel which takes account of salary levels for similar posts elsewhere as well as existing posts within the organisation. All salaries are reviewed annually and take account of comparative local and national trends as well as the financial performance of the organisation. As a London Living Wage employer all of our employees receive at least the London Living Wage. The day to day running of the charity is delegated to a part time Executive Director, part-time finance manager and part time office manager. Our staff team increased from 37 FTE to 51 FTE staff during the year. This includes a full-time Social Prescribing Icare Navigation team manager, 2 full time and 2 part-time seniors , 32 Social Prescribing Link Workers, 2 Care navigators, 10 Health Coaches. 5 part- time project workers, and 1 As and When adminllT. Report from Brent Mencap Chair . Charlotte Johnson I completed my first year as Chair of the Executive Board. l am delighted to confirm that Trustees have continued to monitor financial and project performance and support operational and strategic developments. l am grateful for the commitment and ongoing contributions of every member of the Executive Board. We continu8 to be impressed by the achievements and commitment of the Social Prescribing Link Workers, Health and Wellbeing Coaches, Care Navigators, Health Educators, the Wellbeing and Creative Activities Co-ordinator and our management team. We can see from the detailed reports we receive and our regular contaGt with staff at joint training and social events the difference they make to the lives of Brent people, especially those with a learning disability or other long term health conditions. We meet bi-monthly to discuss, review and take decisions to ensure that the charity's business operates effectively. Since Covid-19 we have a combination of virtual and in-person meetings which is working well. In 2023-2024 we are proud of Recruiting a new young Trustee with considerable experience of working for 2 large National Disability Charities Putting a clear structure in pla￿ for Trustees to review policies at regular intervals, assisted by office manager Updating our strategic priorities and beginning our succession planning Ensuring that safeguarding is a core agenda item at every meeting and taking part in annual refresher training with the staff group Overseeing improvements to crucial systems within Brent Mencap such as Charity Log being fully used to record our creative and wellbeing activities participation and outcomes Agreeing the best HR system to manage our growing staff group. Overseeing the move to Breathe HR from April 1 St 2024. Ensuring we reviewed and improved our insurance cover after a full inventory Ensuring we revised our Employment contract and staff Handbook Reviewing our GDPR compliance and policies with a specialist consultancy, ensured all staff had refresher training together (followed by a staff social!) We are always seeking new trustees to expand the wealth of skills, experiences, and qualities we already possess. Joint training is valued by both staff, volunteers and the trustees as it facilitates an opportunity to learn and network together, thus creating a better understanding of each other's roles and functions. It is heartwarming to read the details of the impact of Brent Mencap's work in this report. l also find it a delight to see people here enjoying the art groups, singing, gardening and self-advocacy. My thanks go to all the staff. trustees, volunteers. clients, volunteers, funders and community partners who all help to make Brent healthier and fairer. Related Parties Brent Mencap is affiliated to National Mencap as a branded group and therefore approved to use the name Mencap and their logo. Brent Mencap is an autonomous local group and receives no funding from Royal Mencap. Objectives Brent Mencap exists to enable Brent residents of all ages with a leaming disability or long-term health conditions to live as full and independent a life as possible. Our serviceslactivities encourage and enable people with a learning disability (PWLD) and other8 With long term conditions to be more in control of their lives and positively included in their communtties through focusing on.. inclusive, person-centred health and well-being services, specialist information, advice, and support. • social inclusion and keeping safe activities= giving people a voice and the ability to influence through user involvement and engagement activities. promoting equal rights, inclusion and accessible community Servi￿8, gathering local evidence of people's lived experiences and using this to inform and influence local decision makers and service providers. Strategies for Achieving Objectlves Our key strategies for achieving our objectives were reviewed and adapted as new threats such as the Ukraine war and the deepening cost-of-living crisis in 2023-2024. We analysed the external environment, likely future developments, possible funding streams and other factors affecting Brent Mencap in 2023-24. Our agile approach means we adapted swiftly and continued to provide support in different and sometimes new ways to our beneficiaries. Progress on the Strategic Development Areas 2023-20241 In 2023-2024 we planned to focus on Building patients, users, and carers. confidence and skills O Strengthening our social prescribing link worker Servi￿ and health and wellbeing coaching servi￿. Implementing our SPLW and HWBS strategic development plan with senior managers. O Reviewing our data collection and ensure we comply with GDPR standards. O aintaining and delivering more enjoyable inclusive wellbeing, exercise, creative, and gardening activities with new funding bids. o Large bid was rejected so we had to use reserves to part fund it. Increasing involvement of people with long term conditions in local engagement activities. O Increasing awareness of hate crime and the need for accessible information with partners staff and users through new funding O but not with new funding Continuing the Health Educators Programme's success with partners. We support residents of Willesden, Dollis Hill and Neasden with health information delivered locally. O Continuing our involvement in the regeneration of Church End. O No further partnership activities planned. Increasing the amount of self-advocacy support to existing and new members. O Lack of new funding meant no new membèrs Developing a longer-term charitable bid to support people with a learning disability to live the lives they wish to and develop their resilience to deal with life crises. O Yes but bid was rejected Using the memories and past experiences of services, housing, lived experienGes of Brent PWLD and Brent Mencap historical documentslphotos as the basis of a Heritage lottery bid O No time Ensuring we can continue to support our users now and in the future by managing our projects and building efficiently to maintain an annual surplus and increase our reserves. O Used reserves for activities Supporting our staff with their performance, development, work life balance and cost of living. O Devéloping other new policies and plans e.g., a Digital policy, Volunteering plan and a more detailed marketing plan as well as updating existing policies, systems, and plans. O Mostly Continuing our SUGGession planning by recruiting new staff to assist our Executive Director and Finance managers. O No time but priority for 2024-26. Improving data collection and user experience recording. O Mostly but need more patient evaluation. Continuing to make our building and services greener and more sustainable. O Maintaining good relations with renters and hirers. O Improving our marketing and ways of reporting what we do. O Not enough time but priorityfor next year See page 28 in our 2022-2023 report. If we sueeeeded there 15 a Onext to it, if we partly achieved it Ihere is a ? If we didn't there is a O with a short explanation. The 11 report gives more details 2023-2024 was a busy, challenging, and suc￿Ssful year for Brent Mencap despite new, external challenges. We used our problem-solving skills, adapted projects successfully, reinfOr￿d local relationships, using our organisational resilience and ability to move fo￿ard. We further consolidated our financial situation. We are determined to ensure Brent Mencap will build on this to continue our support to Brent PWLD, carers and other people with long term health conditions to survive and thrive in an increasingly difficult funding environment. the war in Ukraine and cost of living pressures. Given this we are especially proud of .. Supporting more Brent people in a person-centred way to improve Iheir well-being. Building patients, users and carers confidence, talents and skills Highlighting personal stories and achievements. Highlighting the lived experience and views of people with long term health conditions and disabilities and the gaps in services they face to service providers and decision makers. Increasing the confidence and encouraging the persistence of our users to speak up and challenge barriers they face. Delivering enjoyable wellbeing, exercise. arts. gardening, creative activities and self-advocacy with 3 short term grants. topped by reserves Our success at getting 4 small grants for services or building improvements. Adapting our impact reporting and data collection to meet the requirements of several different funders and always meeting (often short) target dates. Supporting our poets to publish a book of their poems. Providing face to facelphone practical and emotional support to people with a leaming disability and others by our office-based staff: referring some to Social Prescribing support or elsewhere. Raising local awareness of the Accessible Information Standard, Easy Read information and Hate crime through free awareness sessions consultations and engagement. Strengthening links with more local and London wide partners Increasing our income, making a surplus for the 4th time in several years and using some of it to keep our creative and wellbeing activities going. We increased our savings. Gonsolidating the Social prescribing Link Worker Service and Health and Wellbeing Coach Service and improving the management support for this team of workers Maintaining the number of volunteers and hours volunteered in person. Improving the appearan￿ and securtty of the building with a new pink gate and an improved door entry system. Keeping all our tenants and hirers happy and the building safe and smart. Being ° greenerf, by changing all lightbulbs to LEDS, purchasing 2 new energy efficient large fridges. using a Brent business grant to part fund this. Changing our waste contract to include regular recycling for the whole building. Maintaining our commitment to be a London Living Wage Employer Full details of the achievements of individual projects strands are included in the rest of this report. A Statistical Snapshot of Brent Mencap Beneficiaries and Activities in 2023_2024 3 2022- 2023- 2023 2024 78208 91564 otal support S6ssionsl ctivitieslevents offered all client rou otal session ttendances all lient rou otal ttendances PWLD otal clients orked with People with a learning isability Increase due to moré established social prescribing link worker service, Health and well-being coaches. We estimate 3 Ok had a leaming disabilitylneurodiversity as shown in national statistics. Not everyone has a diagnosis. See above 80469 94442 5321 6142 Increase due to more patients with LD being referred to our other core service 17971 18689 Increase due to increase in social prescribing seniice su ort. Numbers have dropped slightly due to the lack of longer temi funding for Brent Mencap based activities and support. We are unable to provide extra new activities unlike before. Some may have accessed more than one service 722 692 3 We record the majorlty of our interactions with our beneficiaries but as a person-centred organisation we cannot record everything e.g., conversations giving advi￿ 8t events. phone calls, etc. Totals reported differ with ésch service. Not every individual registgred wlth o gioup parti¢ipats8 each timÈ. These numbers based on register details or Gase notes UJ t rij 11111111 11111 ¢n o u)E o Il UJ Cfj ID O (D￿ q) J Brent Mencap undertakes a wide range of activities to achieve its aims and objectivés. Our main activity strands focus on Improving the hea￿h, wellbeing, and safety of people with a learning disability {PWLD) and others with long temi health conditions Providing, creative, wellbeing, inclusion, equality and engagement activities and opportunities for PWLD and others with other disabilities or long-term conditions, Gathering local evidence of people's lived experiences and using this to inform and influence local decision makers and Servi￿ providers. Promoting accessible and up to date information and advi￿ for people with a LD or long- term conditions, their carers and local stakeholders Health and Wellbeing Activities Includes, Care Navigation, Creafive and Well-being Activities, Health and Wellbeing Coaching, Health Educator Programme Service, Social Prescribing Link Worker ServiGe. Equality, Influencing, Inclusion and Engagement activities. Includes Self-Advocacy and Hate Crime parts of Creative and Wellbeing Activities as well as our partnershiplinfluencing activities with Brent Council and other Brent voluntary sector partners. Accessible Information and Advice includes advice provided by Social Prescribers, Health Coaches, project workers, our informal telephone advice (which often results in a referral to a Social Prescriber or wellbeing activity), emails to partners. website, and social media. It also covers awareness raising sessions. A commitment to partnership, equality, volunteers, inclusion and keeping people safe is interwoven into all strands of our work. The lived experien￿ and feedback from participants informs how projects devélop. They provide the evidence we use to influence and educate partners and providers. The activity, achievements and p8rformance of each core strand are reviewed below. Care Navigatlon Service {CNI During 2023-2024, our K&W Care Navigators (CNS) received a total of 313 referrals. This represents an increase from 2022-2023, when we had 236 referrals for individuals. We have just two CNS (1.2 FTE) Our CN referral8 come through the Complex Patients Management Group. These patients have complex needs, most need much longer-temi support and more follow-ups. On average most patients are contacted by the CNS 12 times and the average number of contacts with other ServI￿S is 8 (liaising with other professionals involved, following up referrals, checking progress etc). The type of support our K&W CNS have been providing to the patients. Houslng Housing Benefits Welfare Benefits Social care Transport Welfare check K&W CN referrals and En ui es (01 April 2023- 31 March 2024) are navigators. pr May une 18 ug et Oct 31 Nov Dec 16 Jan Feb 33 ar otal 313 37 21 K&W care Nevigators- Enquirytype Immigration l 0.31% ¥Velfare Check I111￿￿ 13,2196 W*Llare 8eneliis 21.38q6 Transpart Social l$olat¥oii ￿ll1111 5.35q6 Social C£ltt 5.03 Money& Dèbi •• 1.2690 Housingother • 1,26¥0 Housing homelessness 11 0.6385 Housing& Benefits Access tofotrd W 0.9d96 27.9*6 22.64¥0 o.ooii s.00$ 10.0096 15.004,. 20.oolb 25.OOY4 30.OOq6 The top three enquiry types were Transport {27.990k), Housing & Benefits (22.640A) followed by Welfare benefits (21.380/0) Last year top three enquiries were Welfare benefrts, Housing and Transport. K&W Care Nevigators- Patient support provided Support wilh appllcatlon Iirocesslforms 21.059h Referalto approprlateservlces Connecti+Jith cDmmunltygroups 9A0 Advice& IfTrformation 21.4346 O.OOQ/ts 10.009:. 20.00%30.00¢ob40.OO£G 50.00'¥5 60.OO£v Referral to Appropriate Services ensures individuals access the nécessary servi￿$ to address their needs. Advice and Infonnation is crucial in helping individuals understand their situation and the resources available to them. Support with Application Process is very important , as many individuals do not have digital or literacy skills and require assistance in navigating and completing Gomplex appliGation forms for benefits. housing, or other services. K&W CNs-Patient outcome Actess iDfood R¢du¢ed Sllloneliness io.s Finanacialgain 5.2646 Bene515 in place 26.32q6 0.04yh 10.004,0 20.OO$o 30.0046 40.0￿6 50.0046 60.00%6 70.OOIt We conduct patient suNeys afler a few contacts to assess the outcomes. Above you can see that our top three outcomes for K&W PCN have been a¢￿sS to food, benefrts in place and reduced social isolation. The referral process to a food bank is generally much faster compared to other types of referrals. These outcomes address more immediate need5 of patients. Outcomes for housing, benefits, and transportation applications require more processing time, which can lead to a delay between inquiries and results. Our CNS also support patients with various other issues including social isolation Ethnicity, Age, Gender. and Disability of patients referred to us K&W CNs- Patient Ethinicity Other Middle East 4.48 i Black or Black Britl8h (Caribbean) 5.97% Biaok or Black BriEisI) (African) 4.48% AsiÈn orAsian Brltish: (Pakistèinl IIIIIII￿ 7.84% Asian orAsian British (oiherl 17.16q6 Iinclianl 17.911% 18angladeshil l 0.37 0.00% 5.009610.00gtI 5.008éeo.004QS.OOIQO.OW5.00% Referrals from "otherf, ethnic groups rose to 11.940k from 3 % last year 10 K&W Care Nevigators- Patient Age 35.004b 30.OOSb 29.01 25.OOV 23.4641 20.00% 15.74% 15.43gb 15.00 io.oo% 4.94Wo 5.00% 2.16% i.S486 .ooqb 18-25 26.35 S6.d5 4&55 56.65 66-75 76-85 85 Most of the people referred are aged 56+ The age group we receive the most referrals for age 76- 85years (29.010/0) There was 4.460h increase in referrals from age group 85+compared to last year. This year we also re￿iVed more referrals from age group 56-65 (15.74 % ) K&W Care Nevigators- Patient Gender Female w Male We continue to re￿1ve more referrals for female patients. We received less referrals for men this year Last year we received 490h but this year it reduced to 40.120h. K&W CNS- Patient Disability Deofor hJrd of hearlng | 0.559b Pl)ysi¢al Disebiliiy 88.52 Ment¥l Health Cottdition .8.20% Lettrning Disability 12.73 O.OOO/u 10.OOQA 20.004 30.00% 40.OOq6 SO.OOqb 60.0040 70.004£ 80.0096 ￿.00•￿010a.Oo As seen above, 88.52 0/0 of the patients refe￿ed to us by K&W PCN had a Physical disability followed by 8.200A with mental health conditions. GP praCtI￿S do not routinely update disability details of long-term patients who acquire some disabilities with age. We would like to increase referrals for patients with a learning disability andlor visual and hearing impairments Care Navigation Patient Storles 1) A female patient,87 years old with Asian background was referred to CN for benefit entitlement. Patient was frail {bedbound) with dementia. CN supported patient with the application process for Attendance allowance and gave advice and information with regards to how to get paid for benefrts as patient does not have a bank account. Patient was awarded higher rate Attendance allowance. 2) Male patient. 44 years old, Brazilian. Patient has mental health issues and was having housing problems. There was a mix-up with his medication which was not his fault. It caused him to act up and have problems with his aGGommodation. Supported patient with finding new accommodation. We liaised with counGiI housing and with other services. Patient got new accommodation and is happy with it. 3) An Indian British man aged 82 was struggling with long term social isolstion and depression. A few y8ars ago, his wife was sick, and he was her carer. She passed away abruptly.. he has become lonely and isolated without her company. Despite being a GharismatiG man, he struggles with going out,. his mobility is becoming worse with time. Due to his finan￿S, he is limited on what activities he can participate in. We supported him with a Dial a ride application. TFL was overwhelmed with the unpreGedented number of applications, and they failed to respond. CN made an official complaint about the delay. He is still socially isolated. Very few Brent services offer transport. He benefited from bereavement counselling, IAPTS talking therapies and gets monthly calls from Age UK. He now has a pendant a5arm in place. 4) 80-year-old lady who lives with her husband found going upstairs harder due to limited mobility. Unfortunately, the narrow stairs posed a problem for installing a stair lift for the aid and adaptation team. However, with the aid of grants, we found an alternative mobility solution, which greatly improved her quality of life and lifted their spirits. We also helped her apply for benefits such as pension credrfc, warm homes benefit and attendan￿ allow8n￿. Our Wèllbeing and Creative Activities: 2023124 In 2023124, our wellbeing and creative activities with wraparound support continued to evolve, despite having just one dedicated 28-hour-per-week coordinator and a team o* committed tutors who volunteered as much as they were paidl. This work was made possible through funding from three different sources, with additional support from our reserves. Over the course of 42 weeks, we delivered 655 hours of activities and support across 379 sessions and events, benefitting 88 participantS-41 of whom were new to us. with each person on average engaging in 36 sessions, although some participated more frequently and others less so. In addition to group activities, we provided 282 individual episodes of support and advice. The transfomative impact of these activities on people with learning disabilities (PWLD), as well as the wider community, is highlighted throughout this report. We also nurtured th8 powerful role played by our Self-Advocates, through the Disability Rights and Politics (DRaP) group, and the broader benefits to the wider Brent community, which are detailed later in this report. 12 1. Poetry Our poetry group and the launch of the book Powerful Poetry, had a significant effect on both participants and the wider community. Copies of Ihe book were distributed to all Brent Libraries and the National Poetry Library, widening the reach of our poets, voices. For many readers, it was their first experience of hearing poetry created by PWLD. and their reactions were overwhelmingly positive. Personal Story: A participant's sister shared how her brother's newfound love for poetry not only boosted his confidence but also changed their family dynamic. During the book launch at BBMC, which included members of the Brent Poetry Society, attendees were moved by the authenticity and creativity of the poets. This was the first time many had encountered poetry written and performed by PVVLD. The 51 people in the audience. including pupils with SEND, families, and community members, left inspired. One of the most touching moments came when a staff member from the National Poetry Library remarked that meeting PWLD and seeing their creativity had profoundly impacted their per￿ptIOn of the abilities and potential of this often-underrepresented group. 2. Singing Activities The singing group achieved incredible milestones. including a performance at UK Unsigned in front of 300 people at Wembley's Troubadour Theatre. The group relished the opportunity to record their own songs in a professional studio. an experience that boosted their confidence and sense of achievement. Personal Story: At the BBMC, the sound engineer, who had never worked with PWLD before, was astounded by their talent. After the session, he shared that their performance had forever Ghanged his limited view of what PWLD could achieve musically. The singers impressed him so much that he said he would never again underestimate the abilities of people with learning disabilities. Audien￿ members were similarly inspired. One attendee, after watching the group perform. called their performance the highlight of the entire event, praising their confidence and stage presence. These moments break down stereotypes, helping to show PWLD in a positive and talented light. 3. Art and Create7 Actlvities As part of a new partnership, Brent Mencap supported Create to deliver 4 x3 day workshops to 36 young people with a learning disability or autism aged 14-25 in 2023-24 . They included sculpture, dance music and drama. Brent Mencap had to work with Create to agree workshops. publicise them. recruit young people, provide staff support and problem solve on workshop days. Personal st0ri8S Over three days in August 2023. Create dancer, Beth Coleman, delivered dance workshops with eight SEND young adults. Under Beth's guidance, young people explored movement and dance. They played warm up games that developed memory skills and illustrated how movements can be Gombined into form a routine. They wrote lists of their favourite things and developed movements to represent them. They leamt how to use scaNes and fabric as part of a movement, travelling around the room imff(ating the motion and colours of a 'shoal of fish,. CREATE'5 communlty."matters is a multi-artform programme that empowers some of the most vulnerable young people in Brent. Create partnered with Brent Carers Centre and BrÈnt Gateway (BCC / BG) to reach young carers, Brent Mencap (BM) to reach SEND young people, and Salusbury World ISW) to reach young refugees and migrants. 13 Continuing with this 'under water, theme, they drew their own sea creatures and though about how they would move. They used a large, sheer. blue fabric to imitate the sea. Personal Story: After a Create workshop performance, one parént shared a powerful realization. She saw skills and abilities in her daughter and her daughter's friend she had never known existed. Watching them express themselves artistically opened her eyes to their potential in new ways, strengthened her relationship with her daughter and deepened her understanding of her capabilities. Other art activities, which included a public exhibition at Kiln Theatre, had a transformative effect on both participants and visitors. The art group's creations now enhance public and private spaces, including the offices of BM and Kilburn Station. where they contributed to a beautiful mural. These visible pieces of art help to foster a deeper connection be￿een the artists and the community. The collaboration with Create Arts brought together young people with SEND, allowing them to contribute to public works such as giant bird feeders that beautify local spaces. This initiative not only brought visibility to the talents of PWLD but also fostered a sense of pride and ownership among the participants. 4. Exercise and Movement Activities Physical wellbeing was promoted through Breathe and Movement, yoga, and Create's dance workshops. Participants became more conscious of their health, tracking their daily steps and engaging more in physical activity outside of workshops. The restart of the Fit-UK weekly exerci group further supported participants in maintaining their physical health. These activities provided a holistic approach to wellbeing. contributing to both mental 2nd physical health improvements. 5. Triage and Safeguarding Activities Beyond creative outlets, our team played a key role in safeguarding and providing support to vulnerable individual8. We provided neutral. safe spaces for safeguarding meetings and triage interventions. helping to prevent crises and protect individuals at risk. In one instance, we supported Brent Hub to improve their system after our group members highlighted difficultie5 in accessing services. As a result, the Hub manager made changes to improve the prO￿sS for everyone. An important new initiative this year was the Chat Café. Hosted by our self-advocates, the Chat Café senied as a warm, welcoming space where local residents, including PWLD. could come to relax, socialize, and retsive information or signposting to relevant services. This new community- driven hub not only provided a vital resource during challenging times but also helped reduce pressure on statutory seNices by offering a first point of contact for individuals in need of support. Personal Story: A particularly touching example of the group's solidarity and care for one another Game when a group member, A. had been absent from activities for months due to illness. Worried about him, the group at the Chat Café decided to write him a heartfe￿ We Miss You" card. This small gesture made a significant impact-A. returned to Brent Mencap immediately after receiving the card, touched by the thoughtfulness and community spirit of his peers. The Chat Café also empowered self-advocates to take a more active role in supporting the community, helping both PWLD and other residents feel connected and supported. Through this initiative, participants developed leadership skills, while fostering a warm and inclusive atmosphere for everyone who visited. 6. Awareness Raising and Influencing Activities Our awareness-raising activities have had a significant impact on changing perceptions and improving services for people with learning disabilities (PVVLD). Through initiatives such as poetry, art, and advocaGy, we have been able to influence both local communities and key service providers. 14 For example, Brent Libraries and the National Poetry Library now hold copies of Powerful Poetry, which has changed the way people see PWLD. Readers have expressed amazement and surprise at the emotional depth and creative talent of the poets. Audience members at the launch, including people from Brent Poetry Society. shared how this was the first time they had enGountered poetry by PWLD. This exposure is shifting perceptions for the better. with the Royal Mencap Network picking up on the book and sharing it nationwide. Personal Story: A member of our group who had int&racted with the police for years remarked on how much better the police have become at dealing with PVVLD, thanks to these ongoing discussions. The participant said, "They listen now, they understand us, and they treat us with respect." This reflects the long-term, positive impact of our advocacy efforts. 7. Increased Confidenc• and Skills of ParticÉpants Across all activities, participants reported higher confidence, better communication skills, and stronger social connections. Many began to identrfy as artists, poets, or campaigners, taking pride in their contributions and feeling empowered by the recognition they received. Personal Story: One of our participants, who had always been shy and reserved, began attending the art group regularly. Over time, she blossomed into a confident artist, eagerly showing off her work at the Kiln Theatre exhibition. Her parents shared that she now enjoys a more active social life, meeting up with friends outside of sessions and even attending social events independently. This newfound independence is a testament to the success of the project. Many group members have started to meet up for social events without needing support from BM, further increasing their visibility in the wider community and strengthening their bonds with one another. 8. Benefits to Family Carers The wellbeing of family carers improved as well, with many reporting that the activities offered shared space for bonding and communication. For some families, the poetry sessions, art workshops, and singing performances became important talking points that allowed for deeper, more meaningful connections. Personal Story: One parent reflected on the joy her son brought to the entire family after discovering his passion for poetry. "It's like we have something new to share with him. Poetry became a talking point. and we all sit together and listen to him. It's changed him and us." In addition, volunteers who helped with activities like gardening and recycling reported improved wellbeing. The Flower Friends inifiative, where participants delivered bouquets from the garden to isolated residents, brought joy not only to the recipients but also to the volunteers. including parents, who found new purpose in the activity. 9. Wider Community Impact The project fostered strong community relationships, with volunteers and participants Gontributing to improving spaces and supporting one another. Th6 artists, works brightened up the Brent Mencap interior and garden, and their contribution to a public mural positively affected those passing through Kilburn Station. Additionally, I I local volunteers, including PWLD, participated in activities such as recycling and creating bouquets for isolated residents. Our partnership with Flower Friends 81ifted the spirits of over 150 isolated individuals. We created new community ripples detailed here and in the Partnership and Influencing section later on. 10. Partnerships Our partnership5 have been central to the project's success, both strengthening existing relationships and establishing new ones. Collaborations with the Royal Philharmonic Orchestra. Create Arts, Brent Start. and Flower Friends significantly expanded our offer. The RPO taster 8 https'.Ilffowerfriends.org.uklnewsl 15 sessions were the best-attended in Brent and led to ongoing involvement. Brent Start supported digital skills training, and Brent Council's Millennium Day Centre provided resour￿8 for ceramic workshops. These partnerships enabled us to deliver a richer and more varied programme Health and Wellbelng Coaches IHWBC) Annual Summary 2023-2024 During 2023-2024, our Health and Wellbeing Coaches (HWBCS) received 6,477 referrals. slightly lower than last yearfs 6,770 referrals. Despite this marginal decline, the shift in focus this year has allowed for deeper and more impactful support. showing positive outcomes for both patients and practices. Shift in Focus: Targeted Health Coa¢hlng In comparison to last year, when HWBCS were primarily focused on supporting health screenings (e.g. smear tests and immunizations), this year the team has been providing more health coaching sessions centred on behaviour change. These sessions require more time and support per patient, allowing HWBCS to dedicate focused, targeted interventions that yield meaningful results. Addrtionally, our HWBCS provided assistance to 993 patients and practices through various activities such as brief calls for blood pressure checks, blood tests, and reviews for patients with non-diabetic Fiypertension (NDH). They also contributed to community engagement by organizing carers, coffee momings, updating practice posters, and leading healthy lunch-hour walks for practi staff. Current HWBC Workfor¢e: Total HWBCS: 9 Full-time HWBCS.. 5 Part-time HWBCS: 4 Key Areas of Support Provided: HWBCS provided tailored assistance based on individual practi￿ needs. The top areas of support include: General health and wellbeing coaching sessions. Encouraging uptake of screenings, such as cervical screening and child immunizations. Referrals for diabetic patients to the NHS Diabetes Prevenfion Programme (NDPP). Non4iabetic hypertension (NDH) reviews. Weight management and diet advice, including exercise referrals. Smoking cessation support. Cantsr care reviews. Key Successes and Impact: Top Enqulry Categories: Health and Wellbeing.. 43.710/fj of enquiries, covering general health and lifestyle advice. Diabetes Management: 17.510/0, reflecting the high prevalen￿ of diabetes in Brent and the need for targeted patient support. Health Checks: 10.070/0, underscoring the importance of regular assessments for early detection of health issues. 16 Patient Demographics.. Ethnlc Diversity.. The largest group of patients is of Indian ethnicity (35.650h), followed by White or INhite British (13.47%) and Other (11.83%)- Smaller groups include Bangladeshi (1.600A) and Mixed ethnicities (2.52QA), highlighting the broad divérsity in our patient population Age Groups The majority of patient8 fall within the 56-65 age group (23.66 %), closely followed by those aged 46-55 (23.410/0) and 36-45 (17.68%). These age ranges reflect the growing need for chronic condition management as individuals age. Gender and Disability.. This year, more female patients were referred than male patients. Only 2.21 % of patients supported by HWBCS had a recorded disability on their GP records, figure that appears low compared to national averages. We believe that GP practices do not routinely update disability details of long-term patients who acquire some disabilities with age. However, HWBCS have been proactive in addressing the specific heatth needs of patients with disabilities. Case Studies: Real-world Impact Case Study 1: 65-year-old Indian Female, Blood Sugar Management A 65-year-old woman with poor dietary habits and a sedentary lifestyle was referred for diabetes prevention. HWBC provided dietary guidan￿, suggested manageable physical activities (yoga and walking), and referred her to the National Diabetes Prevention Programme (NDPP). The patient embraced gradual lifestyle changes, significantly improving her health outlook. Case Study 2: 34-year-old Bangladeshi Female, Mental Health A patient struggling with post-surgery distress was referred to talking therapies and advised on physiotherapy for recovery. The HWBC recommended meditation, bresthing 8xercis8s, and dietary adjustments. The patient reported feeling supported and booked a follow-up to monitor her progress. Case Study 3.. 32-year-old White Female, Weight Loss and Osteoarthnti8 This patient sought support for weight loss. The HWBC helped her identify practical ways to integrate exercise into her daily routine and suggested keeping a food diary. A follow-up appointment was scheduled to track her progress toward her weight-loss goals. Case Study 4.. 5&year-old Indian Female. High Cholesterol A patient concerned about high cholesterol received advice on dietary changes and exercise. including label reading for lower-fat food options. The HWBC also suggested physical activities suited to her post-surgery limitations. Through the support provided, the patient madé informed lifestyle changes, with a follow-up planned to track improvements. Case Study 5.. 60-ye8r-old Indian Male, Financial Di)Ticulties After opting for private medical treatment. the patient fa￿d financial difficulties. HWBCS provided links to welfare benefit services and arranged an appoinlment with a social prescriber for additional financial advice and introduced wéllbeing activities ensuring holistic support for the patient and his family. 17 Conclusion: Driving Better Health Outcomes This year, the HWBC program has focused on providing deeper, more meaningful engagement with patients, particularly in areas of behaviour change, chronic condition management, and lifestyle improvement. While the overall number of referrals was slightly lower than the previous year, the shift in strategy has had a more profound impact, with HWBCS offering personalized, extended care to support better health outcomes across the community. The diverse patient base and variety of support areas demonstrate the program's effectiveness in addressing the health and wellbeing needs of the Brent population. Health Educator Partnership Service (HEPS) Background to HEPS Brent had a high level of deaths and cases of Covid 19. BLrt even before this epidemic, many Brent residents had worse health and died earlier than most other pla￿s. This is for many reasons-poorer housing, less income, language and cultural issues, discrimination, less awarenes5 of how to keep themselves healthy and prevent illnesses like covid, diabetes, cancer and high blood pressure. (The posh word for this is "health inequalities") HEPS Achievements April 23-March 24 The HEPS project continued in 2023-2024 with funding from Brent Council Brent Health Matters. Health educators worked more closely with locality teams with borough wide events. Brent Mencap has 4 part time Health educators who work 38 hours a week. We lead the work in our neighbourhood of Neasden, Dollis Hill and Willesden. They supported 1672 people. This lower figure is explainEd by slightly less hours worked and longer support given to residents. Contact varies from one 10-minute conversation to ongoing casework support for a month or18ading 8-week Community Diabetes peer 5UPPQrt sessions Health Educators were trained and supported to deliver effective Diabetes Health coaching to individuals living with diabetes. They inform people about REWINDIXyla, Know Your Diabetes Meal Plan. Diabetes Support Resources For All, and the Eat Well Plate guide. Health educators use the tablets provided to them to show residents how to gain access to online resources and training. They helped individuals achieve personalised goals. make lifestyle changes and improve their diabetes. They worked closely with BHM, Clinicians, Mental Health Team, Public Health and other healthcare service providers. Overall, the project supported 12,995 residents an 180h increase from the previous year through 817 engagement events. They identified around 528 people who were not registered with a GP. Health Educators kept up to date through training from Brent Health Matters, Brent Public Health, and external health and social care partners. They reviewed leaflets and flyers. and identified resource gaps, including translating the BHM Help Advice line leaflet into Somalian, Urdu. Bengali. Chinese, and Arabic) Social Prescriblng Link Worker Service Overview Our Social Prescribing Link Workers {SPLWs) received 10,042 referrals in 2023-2024, a significant increase from 7,498 in the previous year. On average. each patient was contacted 6-8 times. We currently have 33 SPLWS (30 full-time, 3 part-time), providing tailored support to GP practices based on their specific needs. 18 Types of Support Provided Social Care.. SPLWS facilitated care packages, coordinated with Adult Social Care, arranged Occupational Therapy (OT) referrals, and helped secure home adjustments for patients. Welfare Benefits.. We assisted with eligibility checks, claims, form completion, and referrals to specialist services for benefits advice. Money & Debt: Patients were supported with information from sources like Cittzens Advice and the National Debt Line, and referred for specialist help, including grant applications. Housing" Help included addressing homelessness, unsuitable accommodation, and securing home improvements through grants. SPLWS often liaised wtth housing associations and councils. Mental HeaEth'. SPLWS provided emotional support, referred patients to mental health services, and handled safeguarding concems. We continued supporting suicidal patients and identrfying safeguarding cOn￿rnS. Employment & Education: Infomiation and referrals were provided for employment services and educational or vocational training. Immigration= SPLWS offered reliable information but referred patients to specialist immigration services for legal advice. Family Matters., Support was provided for issues such as divorce, domestic violence, and bereavement, with immediate r8ferrals in crisis situations. Key Findings from 2023-2024 Enquiry Types (Flgure 1) Harness and K&W- Enquiry Type Housing & Benefits Soclal Care Weitare Check Transport Mental Health Welfare Benefits Social l$oiation Housing: Other DepressionlAnxlety Hotjsing: Homelesness Mortèy & Debt Employement ImrTrigration F¥milyMatters Acess to Food Education Health & Wellbeing Volunteerlng 27.98 26.06 5.10 4.9596 3.67 2.86 2.850/D 2.771>6 2.73 2.1a96 2.12 1.740 1.64% 1.4396 0.72 0.2046 0.060/0 The top thrae enquiries were,. Housing & Benefits (27.98Yo) Social Care (26.06 % ) Welfare CheGks (10.960/0) This is consistent with last year, indicating ongoing struggles in housing, benefits, and social care. 19 2. Types of Support {Figure 2) Harness and K&W-Support Provided Advice & Irtlormation Referralto Apprvpri8te Sersice8 Sypportwith ApplTCation Proc9$$ Ca8awotl( Conne¢ttdY*Trth Communitytsroups 111 2.84 Emotionalsupport 112.19% 44.8396 31.041% 12.99% 6.11% The main support provided was advice and information, but patients also required help wrth referrals and form-filling. Compared to last year, there's been a slight increase in these types of support. 3. Patient Outcomes (Figure 3) Harness and K&W - Patient Outcome Accass to Other Essential5 '39A1 Imwoved HDusing 8èn8tlts irt Pbce 7.58 R¥ducedSIJ Lonelln¢ss 3.17 Hamelosness Prevented 11111 2.71% Acce$$ to Food 2.48% In Empioyem8ntorVolurtteering ll 1.26% Fin8n¢ial Gain 11 1.0596 The most common outcomes were: Access to essentials (39.41 Ok) Improved emotional wellbeing {17.49% ) Reduced stress or anxiety (15.71°A) These align with last year's outcomes, showing that social prescribing consistently helps patients improve their emotional and mental well-being. 4. Demographics Age.. The most referred age group was 56-65 (18.35 % ), followed by 46-55 {16.02°h) and 36-45 (14,54%) (Figure 4). Gender. An equal split between male and female patients (Figure 5). Ethnicity.. Most referrals came from White ethnic backgrounds, followed by African and Indian patients (Figure 6). We aim to increase referrals from underrepresented groups. Disability.. Most referrals were for patients with physical disabilities, followed by mental health conditions. We aim to improve referrals for those with learning disabilities, visual, and hearing impairments (Figure 7). Harness and K&W - Patient Age a6-55 38-45 7645 6fj-75 26-3S 854 18-25 Urtrl8r 18 78.35q6 6.02% 14.5486 11.6596 11.40116 11.27 8.04% 5.054 20 Harness and K&W- Patient Gender Ferri818 50% Pemale • Mai¢ Mothgr Harness and K&W- Patient Ethnicity Whito orwhlte British tr4w￿..w￿uNTpr.- Asian or L8i8n British.. {Indian) Black or Black Briil¥h (Atricanl Btack or Black 8ffti8h {Carribeanl Other Middle Ea8t Asian orAsian British: Iotherl Asian orAsi¢n 8ritssh'. {Pakistanl Mixed Asian orAsian British: Isri Lanka} Aslan orAsian British: IBgngtad8shl t897 17.1596 13.28% "j 12.57% 9.69% .] 6.94% 6,90% 6.24$6 1.67% 0.6 Harness and K&W - Patient C)isability None ph￿iCal Di8ttbllity Mental Health Condition Other Di$aL7iltty 8.58% Leamlng Disability IIIIMI 2.490 Vi3ion Impairement 1110.87% Deafor Hard ol Hearing 110.82% 32.28% 21.76% Patient Stories 1) A 39-year-old woman faced legal and housing issues while coping with the death of her sister. She received emotional support, referrals for legal advice, and bereavement counselling. Following our interventions, she secured safe housing and is attending regular counselling sessions 2) A 60-year-old man with mobility issues was referred for support in accessing appropriate aids. We arranged an Occupational Therapy assessment, secured benefits, and helped him obtain a wheelchair and home adaptations. He reported improved mobility and well-being. 3) A 59-year-old man, struggling with substance abuse and facing eviction, was supported in addressing his housing issues and conneGted with services for dru9 and alcohol misuse. While his case is ongoing, his Confidence and indèpendent living skills have improved. 21 4) A 66-year-old woman with mobility issues needed home adaptations and assistance with benefits. We arranged an OT assessment for her home, which led to bathroom aids being installed, and helped her successfully apply for Attendance Allowance. She feels better informed and relieved. We used the patient stories below to highlight the likely effects of cuts from Brent Council's proposed 2023-2024 Budget in our response - presented in person and inwriting 5) Elderly man was struggling at home to cook food, SPLW looked into meals on wheels but could not find any free or heavily subsidised service. Due to him being on low income and cost of living increase. he was not able to afford to pay the cost. SPLW referred to Sufra for hot meals service and community kitchen. We tried to find an alternative for the winter months as patient does not feel steady walking due to fear of slipping on wet leaves. 6) Younger woman had fallen into debt due to cost-of-living crisis (bills and shopping increase). She was very upset as they were working but really struggling and having to skip meals to ensure their children were eating. SPLW referred to IAPT for their mental well-being, food banks for support with food, green doctors to support with energy bills while also applying for Resident Support Fund to help with incurred debts. Although they had temporary food parcels, and some debt cleared their mental well-being is still impacted. They feel their financial situation will not improve due to ever increasing costs. 7) A social prescriber reported they have been trying to get through to patients housing officer both via email and phone for 2+ months. They have received no response. They contacted customer seniices to confinn if officer is still assigned to the patient's case or if anyone else could assist. They never received a response. It's very difficult to make any progress with these cases as council communication is poor. Having to chase up housing officers and other professionals slows down their work. 8) Social prescriber reported they find it difficutt to support their patients who need help with form filling. There are few services in Brent that help with completing fomis such as PIP and Attendance Allowance free of charge. Those services that provide such support require vulnerable patients to queue for hours. in some cases without even being seen that day. They reported one such occasion, a vulnerable elderly patient waited for over 4 hours only to be told they should come the next day. Areas for Improvement 202 Increase participation of underrepresented groups, particularly ethnic minorities and those with disabilities, as current referral rates show gaps. Address ongoing housing and benefit issues, which remain the top concerns year-on-year. Ask practices to prioritise patients with learning disabilities and visuallhearing impairments. By addressing these areas and continuing to provide tailored support, we aim to further improve the lives of patients in need of social prescribing support. Infonnation, Advice and Equality Activities Disability Rights and Politics Group DRAP (Disability, Rights and Politics) members followed up on issues from e2rly 2023 to bring about posrtive improvements to services they use. Our Disability Rights and Advocacy Project (DRaP} work tirelessly to influence and improve serVI￿S for PWLD and others. A core group of 15 eXperien￿d self-advocates still met regularly during 23-24. No new self- advocacy group could be started due to lack of new funding. They met Brent Police about disability hate crime, travel and street safety at Harlesden and Cricklewood Poli￿ Stations, Members feel more able to speak to the Police. and helped them 22 improve their understanding of and communication with people with a leaming disability. This is a step forward in trust and confidence as most of the group were wary of talking to the Police at a Police station. The poli￿ contacted Cricklewood bus depot. They group now have a direct Police contaGt to raise transport concerns and are arranging a meeting with bus depots. Some shared their eXperIen￿S and views at a Metropolitan Police Disability committee. For years, they engaged in conversations with the poli￿. This has resulted in noticeable improvements in how offi￿rS interact with PWLD. One participant shared how. during a critical missing person case. the Brent Police showed an impressive understanding of how to communicate with PWLD, asking thoughtful questions such as "How will this person respond to us? and "Vvhat will they understand? They tested out the Brent Council Hubs regarding their offer to help with form filling. The Hubs did indeed help 3 members to get a Freedom Pass, although it took up to three 3-hour visits to achieve this. The group will meet with a Hub manager to give feedback and make suggestions for improvement. They finally got answers to questions to they put to the Council (after a year of chasing them). They presented to the Brent Disability Forum where they met the new Head of Direct Servios at Brent Council. They invited him to discuss the absence of learning disability specific support for job hunting, and the absence of Council LD employees. They have been relentless in chasing Brent Council over the issue of employment. They welcomed various visttors including - health advocate, after which 5 people chose to create a health passport SeeAbility, they joined a campaign for better eye testing for people with a leaming disability. taking part in 2 accessible film research sessions with a PhD student. One group member started taking the full minutes. She has learned a great deal through this prO￿S$, and thanks to her the minutes are now Easy Read. Through the DRaP group members know they have a voice and can mak8 a differen Personal Story: A member of our group who had interacted with the police for years remarked on how much better the police have become at dealing with PWLD, thanks to these ongoing discussions. The participant said, "They listen now, they understand us, and they treat us with respect. This reflects the long-term. positive impact of our advocacy effort. They helped deliver LD Awareness and Health Communication training to 90 Brent front-line staff and 14 Thamesreach staff. These sessions were transformative. with participants reporting increased knowledge and confidence in communicating with PWLD. The training enabled staff to recognize accessible information more easily, thereby improving service provision for all PWLD they encounter. One participant noted, "I now feel equipped to provide better support and communication, making sure I don't exclude anyone unint8ntionally." This kind of training has been critical in breaking down misconceptions about PVVLD'S abilities and ensuring that staff in vital roles across Brent and Thamesreach are better prepared to meet their needs. Additionally, we have influenced Brent Council's employment commissioner, leading to the commissioning of a bespoke service for PWLD employment support. These efforts have not only raised awareness but also led to systemic changes that benefit PWLD in various aspects of life, from public services to community engagement. 23 Partnership Work, Organisational Challenges and Community Ripples Brent Mencap has abNays worked in infonnal and formal partnerships to improve the lives of PWLD. There is a wealth of ex￿lIent statutory, community and voluntary sector organisations in Brent that provide different types of services and support. This section names a small number of organisations, but our network is much wider. There is ample detail about how our projects involve partners to improve people's lives throughout this report. Our aim is always to deliver or find the right seNice or support for the people we support. In spite of our commitment to working in partnership and using our userslpatients, lived experience to influence loGal policy and ServI￿S we identified 2 major ongoing organisational challenges in our iesponse to Brent Councils budget submitted December 2023. The general lack of respect, understanding and recognition shown by Brent Council and the ICP to the income generated, services provided, and contribution made by the Voluntary Sector in Brent lo the wellbeing and health of Brent people of all ages. Not being treated as equal, knowledgeable partners by the above and not having the voices, wishes and eXperIen￿S of the people we support heard and acknowledged We choose our formal working partnerships carefully ensuring project plans allow sufficient time and funding, researching partners 'skills, working culture and values to ensure the best result for participants. We are always careful in assessing risks and benefits to our organisation and our beneficiaries before committing ourselves. In 2023-2024 we were delighted to work with.. Harness and Kingsbury and Willesden NHS localities on Social Prescribing, Health Coaching and Care Navigation 2. The continued Health Educators Partnership Seniice with Brent Carers Centre, Plias, Saafi and Community Bamet and Brent Health Matters. 3. New partners "Create" to support their funding bid to deliver Crealive workshops for young people with a leaming disability at Brent Mencap from April 2023 4. Our neighbours.. the Work Rights Centre, Brent Bereavement Sarvice, Brent Irish Advisory Service, the Shaw Trust, BBMC the studio next door and Brent Trades Council who own the iconic but rather derelict building on the other Side. Brent Council Brent NHS and voluntary sector partners on drfferent partnerships. 6. Local organisations such as Advice for Renters, Sufra, Brent CAB. Brent Council Hubs and many more We've found that our creative and wellbeing participants and self-advocates created many community ripples of their own. They positively impact the public, staff and customers of all the partners below in their own way, changing views, defying stereotypes, one ripple at a time. . CREATEArts . Camden Arts Centre Brent Black Music Centre Kiln Theatre Flower Friends . Actionspace Sensoria Arts Brent Police NHS in Brent Brent Disability Forum . Twining's Enterprise Brent LD Plship Board . RESPOND Local Councillors . Thames Reach Brent Start, Adult Education Brent Mutual Aid Gardening Group Millennium Day Centre University of Surrey Brent Safeguarding Woodfield School Numerous care providers National Poetry Library Royal Philharmonic Orchestra Brent Libraries Brent Health Matters . Track Academy TfL al Menca Network 24 Accessible Information IDigital ExclusFon Many older and disabled people are not as digitally confident or aware as Other sections of the population. Many do not want to be either. This digital exclusion was highlighted through the Covid pandemic, Many still prefer information and support in non-digital, accessible paper formats and through face-to-face contact. For this reason. we provide paper-based infomiation. leaflets, and are reachable by phone or if people call at the office. We raise the need for accessible information continuously at regular slrategic rneetings with Brent Council and partners throughout 202&2024 when discussions took Pla￿ about how to reach out to marginalised, hard to reach groups. We stressed the need for simple, easy lo read paper information as well as digital resources, However important letters and information about care packages ,charges or cuts sent to people with a learning disability are never written in easy read formats nor accessible in any way. 25 Financial Review As stated in the Statement of Financial Activtty (SOFA), income for the year totalled £1,706,499 (£1,189,341 2022-23). This increase was mostly due to expansion of the Social Prescribing Link worker service and Health and Wellbeing coaching servi￿, the Care Navigator Project continuation. Grants from Wellfest 114123-3016123 Awards for All, Filfest 117123-3019123 Sport England via Track Academy, Willesdenwinterwarmfest 119123-3113124 National Lottery Cost Of Living fund During the year the principal sources of funding were: Sourc• of Income Service Level Agreements 1,593,166 93, Statutory Sources 42,262 2.50 Investments, Donations & Other Income 71071 4.50 We are grateful to all our funders for their financial support. This has enabled Brent Mencap to achieve its aims of supporting PWLD throughout the year. Donations and Other income totalled £2,487 (2022-23.. £4,940) Trustees and users wére unable to work together on street collections or sell tickets for our Cinema event_ This figure includes 2 donations from the Francis Holland school and a regular £5 per month donation from JV. Sncome from other trading activities totalled £63.941 (2022-23.. £61,530). This income originates from clients, club and event fees. room hire charges and income generated from training courses. The figure is higher because we have been able lo increase the office rental charges. Investment income is re￿iVed primarily from bank interest and the dividend paid on a small number of shares. Investment income totalled £4,283 for the year (2022-23.. £1,338). The amount of investment income we currently receive has been significantly affected by the higher interest rates currently being offered by banks. Income for charitable activities totalled £1,635,428 {2022-23: £1.101,533) and is generated from two areas of work - Infomation, Advice and Equality and Health and Wellbeing. There are several drfferent projects that fall under these headings. These were funded by 7 different funders throughout the year. Expenditure totalled £1,429,620 (2022-23.. £1,137,148) during the financial year. All Expenses in 2023 and 2024 were incurred in pursuit of the charity's activities. These costs were split between direct costs of £1,216,824 (2022-23.. £1,021,228) on Infomiation, Advice & Equaltty and Health & Wellbeing activities,. support costs totalled £212,796 {2022-23: £115,920). Support costs are allocated to all projects and are apportioned on a basis calculated by the total staff time Spent working on each project. Governance costs were £4,507 (2022-23 £4,199) Thé revaluation of our investments {121 Santander shares originating from when the Abbey National Building Society demutualised in 1989), showed a increase in their value to £466 (2023: £362) at the end of the year. Unrestricted Funds have increased by £273,011 to £589,570. No funds at the end of the finanGial year were in material deficit. The total funds of the charity on 31 March 2024 totalled £599,104, (2022-23: £322,121 } comprising restricted funds totalling £9,534 (2022-23". £5,562) and unrestricted funds of £589,570 (2022-23: £316,55g). Unrestricted funds include designated funds of £144,900 (2023: £144,900). 26 Going fo￿ard, Brent Mencap will continue to build on its suc￿Ssful work with the local NHS and Brent Council. We will also consider now the adverse effects of the current cost of living crisis in our funding bids and strategic planning for people with a learning disability and long-temi health conditions. We will get better at collecting more evidence of need. so we are better placed to develop other larger charitable bids, maintain the income from our premises and explore other ways to generate income. This as well as our selective and strategic approach to partnership working will ensure Brent Mencap has a firm foundation to enable it to continue to develop and deliver support to PWLD and others with long term needs into the future. Reserves Policy The Trustees of Brent Mencap have assessed the organisation needs to hold reserves to ensure the continuity of its charitable activities by protecting itself from fluctuations in income. providing a level of working capital, maintaining its fixed assets and covering all li8bilities including the pension deficit. The levels of reserves the Trustees have calculated are needed are £413,202, equivalent to three months 2024-2025 salary costs and Office Rent Liability. We currently hold £5g9.105 of savings so we can cover these possib5e liabilities and any other eventualities. Investment Policy Brent Mencap's funds are split between 2 British banks, so they are covered by the Financial Services Compensation Scheme. The Trustees decided that the funds would be put into banks with an ethical ethos. The trustees reviewed this in March 2024. Risk Management Brent Mencap Trustees and staff regularly review the risks the charity is exposed to. We undertake regular risk assessments on our activities and on the participants of our servitss. All identifiable risks have been examined and the appropriate plans, systems, procedures, and training have been established to minimise these risks and their impact on the charity should the risk materialise. Nobody predicted the Ukraine war nor the cost-of-living crisis, but our proactive management and agile planning ensured we were still able to recruit the right staff. who worked flexibly and continued to support more patients and vulnerable people in 2023-2024. We learn and adapt continuously to support our larger staff group {and the different problems that brings), and our customers. We remain committed to maintaining our creative activities and wellbeing projects while expanding Gore services. We assess the chances of any risks materialising by constantly reviewing project plans, budgets, core costs, project outcomes, procedures, training our staff and investing money in our systems, building and projects. We have a specialist support organisation to advise us on our responsibilities about health and safety and employment issues. They provide ongoing Supportladvl￿ and indernnify us against legal action, provided we follow their advi￿. Due to expansion, we increased our senior management team again and reviewed some ¢ore systems and processes. We improved our cleaning and building health and safety as building use increased. We have started to identify and undertake new areas of work, income generation and project development while using our free reseNes wisely to protect key services that benefit people with a learning disability. We have become experts at repositioning the charity so it can operate effectively 8t a time of cost-of-living increases. continual, reduced public funding and changes to areas of seNice delivery. 27 Review of Fundraising In 2023-2024 we consolidated the Social Prescribing Link Worker and Health Coaching and Wellbeing services, which provide the bulk of our income. We negotiated a price increase and full funding for the management team, which previously had been covered from our reserves. We also slightly increased the free income from office rentals and continued the Health Educator Programme ServiGe (HEPS). We also submitted several grant applications or bids during the year Awards for All funding agreed 22123 funded part of the Creative and Wellbeing activities in 23124 A Community Fund large &year bid for Creative, Wellbeing and Self-advocacy services and development work- Unsuccessful Sport England Keep Moving Bid through Trac Academy for aspects of above work -successful National Lottery Cost of Living Fund Successful Part funded the Creative and wellbeing work for 6 months Northwest London ICP Learning Disability Engagement Expression of Interest on behalf of NW London Mencap's Unsuccessful Health Educator Programme TendBr with Brent Carers Centre. CBPlus, Saafi and Plias. We led on budget development for this 4-year project. Successful We are proud of our fundraising successes. achieved during 8 very difficult time. The cost-of-living crisis has adversely affected many charities. We focus on delivering well on existing contracts. Big funding bids take a very long time and there is increased charitable competition. We are fortunate to be currently able to keep our creative and wellbeing services for people with a LD going with top up funding from reserves. Finding longer term funding for them will be a priority in 2024-25. Plans for 2024-2025 Brent Mencap has done well to consolidate core preventative support services and maintain self- advocacy, creative and well-being activities. We have begun to build up our free income stream, recruited a new talented staff team and volunteers and delivered some very much needed services. Brent Mencap will Gomplete a 3-year business plan by December 2024. We will focus on Continuing and improving our current preventative support projects Submit longer term bids to continue current creative, wellbeing and self-advocacy services. Achieving new quality assurance accreditation Reviewing and reinforcing our values, ensuring staff, trustees and stakeholders understand and support them. Developing a longer-term strategic plan which is more explicit about fundraising, data, impact reporting 2nd marketing Implementing our management Suc￿sSIon plan, ensuring continuity is provided by trustees and other senior managers. Improving our managers, leadership and strategic planning skills Using our data more effectively to highlight unmet needs, development areas or inequalities Improving our website, marketing and social media Set up and support a Disability Rights Advisory sub-group of the Board of Trustees consisting of PWLD gelf-advocates and key stakeholders, to steer disability rights initiatives. Use new technologies to improve services, reporting, actsssibility and impaGt Creaté Servi￿ model templat88 to prepare for future tenderinglcontractslopportunities Scope possibility developing of an information Isupport service for people with ASD or family arers Expand wellbeing adivities and support to children and young people aged 14-25 and their carers 28 Using the memories and past experiences of services, housing, lived experiences of Brent PWLD and Brent Mencap historical documentslpholos as the basis of a Heritage lottery bid Ensuring we can continue to support our users now and in the future by managing our projects and building efficiently to maintain an annual surplus and increase our reserves. Supporting our staff with their performance, development, work life balance and cost of living. Increasing involvement of people with long term conditions in local engagement activities. Increasing awareness of hate crime and the need for accessible information with partners staff and users through new funding Statsment on Public Beneflt The objeds of the charity ar.e: ?he ￿lief of leaming-disabled children and adults and their carers within th9 London Borough of Brént and adjoining areas by the provision of care, advocacy, support, treatment and education consummate with their needs and potential." Our activities provide public benefit by enabling people of all ages with a learning disability and people with long term health conditions to live as full and independent a life as possible. The services we provide encourage PWLD and other long-term conditions to be in control of their lives and make informed choices. We do this in various ways by providing activities such as information, advice, casework, anti-discriminatory support, advocacy, wellbeing and social activities, engagement and consultation opportunities, research and by campaigning for better rights and services. Our activities provide public benefit by Enabling PWLD and other people with long tenn conditions to make informed choices about their housing, health, Income, education, employment, leisure and give them the appropriate information and support to live as independently as they can. Enabling PWLD and other people with long temi conditions to be active citizens, engaged in their local communrties and inftuencing local seryices. Supporting PWLD and other people with long term conditions to rnaximise their income and avoid debt through specialist advice. Ensuring universal service providers make reasonable adjustments to their services so PWLD and other people with long term conditions can access them like other people. Promoting health and wellbeing,. reducing social isolation, through free or low-cost wellbeing and social activities for people with long tenn conditions and encouraging a¢￿$S to community events and groups. Ensuring that any activity costs are reasonable and affordable by PWLD and other people with long temi conditions. Promoting better health servI￿S and more inclusion of PWLD and other people with long temi conditions in consultations on health and Social care and other community issues such as transport, information. Civic engagement. Working in partnership with other agencies in the borough and in West London to improve Servi￿ delivery for all vulnerable people. Enabling a strong consumer voice through increased user engagement projects and activities. The objectives, activities, achievements, and performance for the past year addressed throughout this report clearly set out the activities which the charity undertakes for the public benefit. The trustees, in setting our aims, objectives and planning our activities, have considered the Charity Commission's general guidance on public benefit. Trustees Responsibilitles The Trustees are responsible for preparing the Annual Report and the financial statements in accordance with applicable law and regulations. The Trustees (who are also directors of Brent Mencap for the purposes of oornpany law) are responsible for preparing the Trustees, Report and the financial statéments in accordance with applicable law and United Kingdom Accounting Standards (Untted Kingdom Generally Accepted Accounting Practice). 2g Company law requires the Trustees to prepare financial statements for each fiscal year. Under company law the trustees must not approve the financial statements unless they are satisfied that they give a true and fair view of the state of affairs of the charitable company and of the incoming resources and application of resources, including the income and expenditure of the charitable company for that period. In preparing these financial statements, the trustees are required to: Select suitable accounting policies and then apply them Gonsistentty. Observe the methods and principles in the Charities SORP 2019 (FRS 102). Make judgements and estimates that are reasonable and prudent. State whether applicable UK Accounting standards have been followed, subject to any material departures disclosed and explained in the financial statements. Prepare the financial statements on the going concern basis unless it is inappropriate to presume that the charitable Gompany will continue in operation. The trustees are responsible for keeping proper accounting records Ihat disclose with reasonable accuracy at any time the financial position of the charitable company and enable them to ensure that the financial statements comply with the Companies Act 2006. They are also responsible for safeguarding the assets of the charitable company and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities. Statement as to Disclosure of Information to Auditors So far as the trustees are aware, there is no relevant audit information of which the company's auditor is unaware and each trustee has taken all the steps that they ought to have taken as a trustee in order to make themselves aware of any relevant audit information and to establish that the company's audttor is aware of that infomation. Small Company This Report has been prepared in accordance Wlth the Statement of Recommended Practice: Accounting and Reporting by Charities issued by the Charity Commission in October 2019 and in accordance with the special provisions of part 15 of the Companies Act 2006 relating to small entities. Approval This report was approved by the Trustees on 6th December 2023 2nd signed on its bèhalf. by: Charlotte Johnson, Chair 30 BRENT MENCAP INDEPENDENT AUDITOR'S REPORT TO THE TRUSTEES OF BRENT MENCAP FOR THE YEAR ENDED 31 MARCH 2024 Opinion We have audited the financial statements of Brent Mencap (the 'charitable company,) for the year ended 31 March 2024 which comprise the Statement of Financial Activities. the Balan￿ Sheet, the Statement of Cash Flows and notes to the financial statements, including a summary of significant accounting policies. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards, including Financial Reporting Standard 102 The Financial Reporting Standard applicable in the UK and Republic of Ireland (United Kingdom Generally Accepted Accounting Practice). In our opinion the financial statements.. give a true and fair view of the state of the charitable company's affairs as at 31 March 2024, and of its incoming resources and application of resources, including its income and expenditure, for the year then ended. have been properly prepared in accordan￿ with United Kingdom Generally Accepted Accounting Practice., and have been prepared in accordance with the requirements of the Companies AGt 2006. Basis for opinion We conducted our audit in accordance with Intemational Standards on Auditing (UK) (ISAS (UK)) and applicable law. Our responsibilities under those standards are further described in the Auditor's responsibilities for the audit of the financial statements section of our report. We are independent of the charitable company in accordance with the ethical requirements that are relevant to our audit of the financial statements in the UK, including the FRC'S Ethical Standard, and we have fulfilled our other ethical responsibilities in accordance with these requirements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide 2 basis for our opinion. Conclusions relating to going concern In audlting the financial statements, we have concluded that the trustees, use of the going concern basis of accounting in the preparation of the financial statements is appropriate. Based on the work we have performed, we have not identified any material uncertainties relating to events or condttions that, individually or collectively, may cast significant doubt on the charttable company's ability to continue as a going concern for a period of at least ￿e1ve months from when the financial statements are authorised for issue. Our responsibilities and the responsibilities of the trustees with respect to going con￿rn are described in the relevant sections of this report. Other infomiation The other information comprises the information inGluded in the trustees, report, other than the financial statements and our auditor's report thereon. The trustees are responsible for the other information contained within the trustees, report. Our opinion on the financial statements does not cover the other information and, except to the extent Othe￿ISe explicitly stated in our report, we do not express any form of assurance conclusion thereon. Our responsibility is to read th6 other information and, in doing so, consider whethér the other information is materially inconsistent with the financial statements or our knowledge obtained in th8 course of the audit or otherwise appears to be materially misstated. If we identify such material inconsistencies or apparent material 31 misstatements, we are required to determine whether this gives rise to a material misstatement in the financial statements themselves. If, based on the work we have performed, we conclude that there is a material misstatement of this other information, we are requiro.d to report that fact. We have nothing to report in this regard. Oplnions on other matters prescribed by the Companies Act 2006 In our opinion, based on the work undertaken in the course of the audit: the infonnation given in the trustees, report (incorporating the directors, report) for the financial year for which the financial ststements are prepared is consistent with the financial statements" and the directors, report has been prepared in accordance with applicable legal requirements. Matters on which wa are raquired to report by exception In the light of our knowledge and understanding of the charitable company and its environment obtained in the course of the audFt, we have not identified material misstatements in the diractors, report. We have nothing to report in respect of the following matters in relation to which the Companies Act 2006 requires us to report to you if, in our opinion: adequate accounting records have not been kept, or returns adequate for our audit have not been received from branches not visited by us" or the financial statements are not in agreement with the accounting records and returns., or certain disclosures of directors, remuneration specified by law are not made. or we have not re￿iVed all the infomation and explanations we require for our audit. or the trustees were not entitled to prepare the financial Statements in accordance with the small companies, regime and take advantage of the small companies, exemptions in preparing the directors, report and from the requirement to prepare a strategic report. Responsibilities of trustees As explained more fully in the trustees. responsibilities statement on page 29, the trustees (who are also the directors of the charitable company for the purposes of company law) are responsible for the preparation of the financial statements and for being satisfied that they give a true and fair view, and for such internal control as the trustees determine is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error. In preparing the financial statements, the trustees are responsible for assessing the charitable company's ability to continue as a going concern, disclosing, as applicable, matters related to going concern and using the going concern basis of accounting unless the trustees either intend to liquidate the charitable Company or to cease operations, or have no realistic alternative but to do so. Auditorfs responsibllities for the audlt of the finanGial statements Our objectives are to obtain reasonable assurance about whether the financial statements as a whole are free from material misstatement, whether due to fraud or error, and to issue an auditor's report that includes our opinion. Reasonable assuran￿ is a high level of assurance, but is not a guarantee that an audit conducted in accordan￿ with ISAS (UK) will always detect a material misstatement when it exists. Misstatements can arise from fraud or error and are considered material if, individually or in the aggregate, they could reasonably be expected to influence the economic decisions of users taken on the basis of these financial statements. Irregularltles, including fraud, are instances of non-compliance with laws and regulations. We design procedures in line with our responsibilities, outlined above, to detect material misstatements 32 in respect of irregularities, including fraud. The specific procedures for this engagement and the extent to which these are capable of detecting irregularities, including fraud is detailed below: Enquiry of management and those charged with govemance about actual and potential litigation or claims and the identification of non-compliance with laws and regulations. Reviewing minutes of meetings of those charged with governance. Reviewing financial statement disclosures and testing to supporting documentation to assess compliance with applicable laws and regulations. Auditing the risk of management override of controls, including testing journal entries and other adjustments for appropriateness; assessing whether the judgements made in making accounting estimates are indicative of a potential bias" and evaluating the business rationale of any significant transactions that are unusual or outside the normal course of business. Performing analytical procedures to identify any unusual or unexpected relationships that may indicate risks of material misstatement due to fraud. Professional scepticism in course of the audit and with audit sampling in material audit areas. Because of the inherent limitations of an audit, there is a risk that we will not detect all irregularities, including those leading to a material misstatement in the financial statements or non-compliance with regulation. This risk increases the more that compliance with a law or regulation is removed from the events and transaGtions reflected in the financial statements. as we will be less likely to become aware of instances of non-complian￿. The risk is also greater regarding irregularities occurring due to fraud rather than error, as fraud involves intentional concealment. forgery, collusion, omission or misrepresentation. A further description of our responsibilities is available on the Financial Reporting Council's website at: vdww.frc.org.uklauditorsresponsibilities. This description forms part of our auditor's report. Use of our report This report is made solely to the charitable company's members, as a body, in accordan￿ with Chapter 3 of Part 16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the charitable company's members those matters we are required to state to them in an auditor's report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the charitable company and the charitable company's members as a body, for our audit work, for this report, or for the opinions we have formed. Kevin Fisher BA FCA CTA (Senior Statutory Auditor) For and on behalf of Kingston Burrowes Audit Ltd 308 Ewell Road Surbiton Surrey KT6 7AL 31 De￿rnber 2024 33 BRENT MENCAP STATEMENT OF FINANCIAL ACTIVITIES {Incorporating Income and Expenditure account) FOR THE YEAR ENDED 31 MARCH 2024 Totsl Total Unrestricted Restricted Funds Funds Total Funds 2024 Total Funds 2023 Notes Income Donations Charitable activities Other trading activities I nvestments Other 2,774 1,593,166 63,941 4,283 73 2,774 1,635.428 63,941 4,283 73 4,790 1,101,533 61,530 1,338 150 42,262 Total 1,664,237 42,262 1,706,499 1,169,341 Expenditure Charitable activities 1,391,330 38,290 1,429,620 1,137,148 Total 1,391,330 38,290 1,429,620 1,137,148 Net incomel(expenditure) Transfers be￿een funds 10 272,907 3,972 276,879 32,193 272,907 3,972 276,879 32,193 Other recognlsed galnsl{losses) Gain l (loss) on investment assets 13 104 104 (12) Net movement in funds 273,011 3,972 276,983 32,181 Reconciliation of funds Fund balances brought forward 17 316,559 5.562 322,121 289, 940 Fund balances carried forward 17 £589,570 £9,534 £599,104 £322,121 The Charity's income and expenditure all relate to continuing activities. Movements in reserves and all recognised gains and losses are shown above. The notes on pages 37 to 46 fomi part of these financial statements. 34 BRENT MENCAP Company Number: 03651245 BALANCE SHEET AS AT 31 MARCH 2024 Note 2024 2023 FIXED ASSETS Investments 13 362 CURRENT ASSETS Debtors Cash at bank and in hand 15 185,168 461,602 62,225 295,830 646,770 358,055 CREDITORS: Amounts falling due within one year 16 48,132 36,298 NET CURRENT ASSETS 598,638 321,759 NET ASSETS 18 £599,104 £322,121 CAPITAL AND RESERVES Restricted funds Unrestricted funds General funds Designated funds 17 9,534 5,562 17 17 444,670 144,900 171,659 144,900 TOTAL FUNDS £599,104 £322,121 The financial statements were approved by the Board of Trustees on 6 December 2024 and signed on its behalf by.. The financial statements have been prepared in accordance with the special provisions for small companies under Part 15 of the Companies Act 2006. Charlotte Johnson Chair Pete Bickers Vice Chair The notes on pages 37 to 46 form part of these financial statements. 35 BRENT MENCAP CASH FLOW STATEMENT (Incorporating Income and Expenditure account) FOR THE YEAR ENDED 31 MARCH 2024 2024 2023 Net cash generated from l (used in) operating activities (see below) 161,489 65,749 Cash flow from investing activities Interest received 4,283 1,338 Increase l (Decrease) in cash in the year 165,772 67.087 Cash brought forward 295,830 228,743 Cash carried forward £461,602 £295,830 Analysis of cash Cash at bank £461,602 £295,830 2024 2023 Reconclliation of net income to net cash flow from operating activities Operating surplus on ordinary activities 276,983 32,181 Adjustments for non-cash items: Unrealised (gain) Iloss on investment asset Decrease l(Increase) in debtors (Decrease) l increase in creditors (104) (122,943) 11,836 12 28,550 6,344 165,772 67,087 Adjustment for investing activities I nterest receivable (4,283) (1,338) Net cash used in operating activities £161,48g £65,749 The notes on pages 37 to 46 form part of these financial statements. 36 BRENT MENCAP NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2024 ACCOUNTING POLICIES Basis of preparation and assessment of going concern The charity constitutes a public benefit entity as defined by FRS 102. The financial ststements have been prepared in a¢cordan¢e with Accounting and Reporting by Charities.. Statement of Recommended practi￿ applicable to charities preparing their accounts in accordance with the Financial Reporting Standard applicable in the UK and Republic of Ireland issued in October 2019, the Financial Reporting Standard applicable in the United Kingdom and Republic of Ireland'{FRS 102), the Charities Act 2011, the Companies Act 2006 and UK Generally Accepted Accounting Practice. The financial statements are prepared on a going Goncem basis under the historical cost convention. The financial statements are presented in sterling which is the functional currency of the charity. The significant accounting policies applied in the preparation of these financial statements are set out below. These policies have been consistently applied to all years presented unless otherwise stated. The trustees Consider that there are no material uncertainties about the charity's ability to continue as a going concern. Income recognition Items of income are recognised in the financial statements when all of the following criteria are met= The charity has entitlement to the funds., any performance conditions have been met or are fully within the control of the charity- there is sufficient certainty that receipt of the income is considered probable,. and the amount can be measured reliably. Contract income is recognised as the ¢harity eams the right to consideration through the perfomiance of its services. The company received govemment support through the Coronavirus Job Retention Scheme (CJRS) which is accounted for on Ihe acGrual basis, and is included under other income on statement of financial activities. Expenditure recognition Expenditure is recognised once there is a legal or constructive obligation to make payment to a third party, it is probable that settlement will be required and the amount can be measured reliably. Expenditure on charitable activities which cornprises the Gosts of running the various activities and services for the charity's beneficiaries. Expenditure includes those costs of a direct nature which can be allocated to a specific activity. It also includes indirect costs, including govemance costs that do not relate to a specrfi¢ activity but are necessary to support them. Support costs are apportioned to each activity on the basis of staff time. Financial instruments Debtors and creditors with no stated interest rate and receivable or payable within one year are recorded at transaction price. Any losses arising from impaimient are recognised in the profil and loss a¢¢ount in other administrative expenses. Loans and borrowings are initially recognised at the transaction price including transaction costs. Subsequently, thèy are measured at amortised cost usin9 the effeGtive intere¥t rate method, le65 impairment, If an arrangement cosb'tutes a fi'nance transaction it is m@asured at present value. 37 BRENT MENCAP NOTES TO THE FINANCIAL STATEMENTS (continued) FOR THE YEAR ENDED 31 MARCH 2024 ACCOUNTING POLICIESlcontd... Fund accounting UnrestrÉcted general funds are those funds which are freely available for use in furtherance of the objects of the charty and which have not been designated for specific purposes. Designated funds are unrestricted funds set aside by the trustees for particular purposes. Restricted funds are funds which can only be used in accordance with specific restrictions imposed by the donor or which have been raised for a particular purpose. Depreclation Depreciation is provided at rates calculated to write off the cost of fixed assets, less their estimated residual value, over their expected useful lives at the following rates.. Motor vehicles, fvrniture and fixtures Computer equipment 25 % straight line 250/0 Straight line Pension Schème The charity operates a defined contribution scheme. Contributions payable to the scheme are charged to the Statement of Financial Activities in the period to which they relate. DONATIONS Unrestricted Funds Restricted Funds Total Funds 2024 Total Funds 2023 Donations £2,774 £Nil £2,774 £4,790 All of the £4,790 recognised in 2023 related to unrestricted funds. 38 BRENT MENCAP NOTES TO THE FINANCIAL STATEMENTS (continued) FOR THE YEAR ENDED 31 MARCH 2024 INCOME FROM CHARITABLE ACTIVITIES Unrestricted Restricted Funds Funds Total Funds 2024 Total Funds 2023 HEALTH AND WELLBEING Edward Harvist Trust (Chat café till May 201 Social Prescribinglcare Navigators BRACE'S LB Brènt Vaccine Grant Wellfest23 High Street Challenge Health Educators BHM Healthfest Sports England- Track Academy Energy Efficient Grant Willesden Winter Warmfest 4,994 1,020,074 25,500 4.991 9,768 2.500 33,706 1,555,824 1,555,824 2.500 34,842 2,500 34,842 9,530 6,711 4.208 21,815 9,530 6.711 4,206 21,815 TOTAL £1,593,166 £42,262 £1,635,428 £1,101,533 Of the £1,101,533 recognised in 2023. £1,056,280 related to unrestricted funds and £45,253 to restricted funds. INCOME FROM OTHER TRADING ACTIVITIES Unrestricted Funds Restricted Funds Total Funds 2024 Total Funds 2023 Room hire Club fees Training fees 63,429 112 400 63,429 112 400 61,442 88 £63,941 £Nil £63,941 £61,530 All of the £61.530 recognised in 2023 related to unrestricted funds. INVESTMENT INCOME Unrestricted Funds Restricted Funds Total 2024 Total 2023 Bank interest £4,283 £Nil £4,283 £1,338 All of the £1.338 reco9nised In 2023 related to unrestricted funds. 39 BRENT MENCAP NOTES TO THE FINANCIAL STATEMENTS (continued) FOR THE YEAR ENDED 31 MARCH 2024 EXPENDITURE ON CHARITABLE ACTIVITIES Direct costs Support costs Total 2024 Total 2023 Information, advice and equality Health and wellbeing 52,069 1,164,755 52,069 1,377,551 63,573 1,073,575 212,796 £1,216,824 £212,796 £1,429,620 £1,137,148 Of the £1,137,148 expènditure recognised in 2023, £1,057.741 was charged to unrestricted funds and £79,407 was charged to restricted funds. ANALYSIS OF DIRECT COSTS Total 2024 Total 2023 Staff costs Travel and subsistence Venue hire Contractor costs Equipment costs other direct costs 1,193,364 2,930 340 12,230 6,057 1,903 g97,375 1.676 360 13,481 4,561 3,775 £1,216,824 £1,021,228 ANALYSIS OF SUPPORT COSTS 2024 2023 Staff Costs Bank charges Sundry IT support Office rent Other office Costs Subscriptsons and publications Printing, postage and stationery Telephone and broadband Insurance Staff training Legal and professional fees Governance Costs (note 9) 102,761 881 6,987 6,914 27,000 27,975 702 2,921 10,893 2,532 1,815 16,908 4,507 12,603 702 7,621 6,735 27,000 34,199 1,418 3,124 9,275 2,099 1,631 5,314 4,199 £212,796 £115,920 40 BRENT MENCAP NOTES TO THE FINANCIAL STATEMENTS (continued) FOR THE YEAR ENDED 31 MARCH 2024 GOVERNANCE COSTS 2024 2023 Audit fee Strategic development costs Legal and professional fees AGM expenses 3,goo 330 48 229 3,g48 144 13 94 £4,507 £4,199 10. NET INCOMEI{EXPENDITURE) Net incomel(6xpenditure) tor the year is stated after charging.. Audit fees Pension costs Operating lease rentals 2024 2023 £3,900 £17,902 £2,682 £3,948 £12,562 £2,682 11. TRUSTEES REMUNERATION AND EXPENSES The trustees neither received nor waived any remuneration during the year {2023.- £Nil). Travel expenses of £262 were reimbursed to 2 trustees during the year (2023 - £228). 12. STAFF COSTS 2024 2023 Salaries and wages Social security costs Pension costs 1,193,364 84,859 17,902 926,995 70,272 12,562 1.296,125 1,009,829 There was no employee who received total employee beneffts (excluding employer pension costs) of more than £60,000 in either year. The average number of employees analysed by function w2S'. 2024 Number 2023 Number 39.00 2.00 Direct charitable activities Management and administration 48.00 3.00 51.00 41.00 Total employee benefits received by key management amounted to £30,060 (2023: £29,914) 41 BRENT MENCAP NOTES TO THE FINANCIAL STATEMENTS {conts'nued) FOR THE YEAR ENDED 31 MARCH 2024 13. INVESTMENTS All investments are 9UOted and dealt on a recognised stock exchange Market value brought foward Net unrealised gainl{loss) on revalualion 2024 2023 362 104 374 {12) Market value carried f¢Jward £466 £362 14. TAXATION The charitable company is exempt from corporation tsx on its charitable activities carrted out during the yesr. 15. DEBTORS: AMOUNTS FALLING DUE ￿THIN ONE YEAR 2024 2023 Debtors Prepayments 184,117 1,050 58,738 3,487 £185,168 £62,225 16. CREDITORS: AMOUNTS FALLING DUE WITHIN ONE YEAR 2024 2023 A¢¢ruals Other Creditors 4,937 43.195 3,940 32,356 £48,132 £36,296 42 Oln J ¢Dr CQW Or L(>to i tr) ¢ 000 000 ooa) oo* )ID < LU u i < z ￿ w LY)% ¢D o o) o CLo)> ctiUD ID Xo) Q rjjcnu W b- (t Wttzs>ctsJ (falLU